Admin Assistant Jobs - Jeddah Saudi

Qiddiya Investment Company is seeking a Manager - Development Financial Analysis (RES8) to shape our financial strategy for development projects within the Hospitality Team. This role involves comprehensive financial planning, analysis, and modeling to evaluate investment opportunities and conduct feasibility studies. You will collaborate closely with project teams and stakeholders to deliver financial strategies that balance risk and opportunity, ensuring project success and alignment with Qiddiya's vision.<br><br>Key Responsibilities<br><br>Market & Strategic Support<br><br>Monitor macroeconomic trends, tourism developments, and hotel sector dynamics to inform investment decisions Provide analytical insights for strategic planning, benchmarking, and decision-making Assist with CAPEX planning through cost analysis, scenario modeling, and sensitivity testing Identify opportunities for value creation and improved project performance <br><br>Financial Analysis & Modeling<br><br>Perform financial analysis for new development projects and investment opportunities, including NPV, IRR, and payback assessments Build and maintain detailed financial models for feasibility studies, investment appraisals, and stage-gate approvals Prepare forecasted financial statements, investment packs, and supporting materials for internal and external stakeholders Support investor funding requests by producing clear, accurate, and structured financial documentation Contribute to post-completion reviews comparing forecasted versus actual performance, highlighting key insights <br><br>Project & Portfolio Support<br><br>Assist Development and HBU teams with project planning, financial analysis, and performance tracking Monitor portfolio performance, including KPIs such as IRR, cash flow, EBITDA, ADR, occupancy, and Rev PAR Prepare dashboards, reports, and executive updates to communicate project and portfolio performance Support evaluation of hotel development opportunities globally by compiling data, running models, and summarizing findings <br><br>Stakeholder Collaboration & Reporting<br><br>Act as a point of contact for financial and performance-related inquiries across HBU and other stakeholders Present analyses, investment recommendations, and project summaries to senior management Collaborate with operators, consultants, and project teams to validate assumptions and ensure data accuracy <br><br>Process Improvement & Governance<br><br>Maintain accuracy, consistency, and completeness in all financial models and feasibility studies Implement standardized templates, assumptions, and stage-gate documentation Support the development of dashboards and reporting tools for portfolio monitoring Recommend process improvements to enhance financial analysis, reporting quality, and data integrity <br><br>Requirements<br><br>Bachelor's degree in Finance, Economics, Hotel Management, Applied Mathematics, or a related field 3-6 years of experience in financial analysis, feasibility studies, and investment modeling, preferably in hospitality, real estate, or consulting Strong communication and presentation skills, with the ability to produce structured, executive-ready outputs <br><br>Benefits<br><br>Be Part of a landmark transformation - Join Qiddiya and contribute at scale as a strategic playmaker shaping tomorrow's destinations.

About the role The Senior Contract Manager will be responsible for leading contractual management activities for the portfolio of power assets (“assets”) which are operational / under construction.<br><br>Duties and responsibilities Manage Project Agreements including Power Purchase Agreement, EPC contract, O&M agreement and various project agreements of various assets to ensure compliance with all terms and conditions and ensure alerts are raised timely for the needed action Lead, direct, and provide expert opinion all contractual aspects of executing the assigned project or portfolio, including risk assessment and disputes Ensure full awareness of the provisions of Power Purchase Agreement, EPC contract, O&M agreement and various project agreements and manage the stakeholders effectively in line with the contracts both during construction and operations Respond to the correspondences from various counterparties and ensure the interest of the company is protected Review, assess and prepare contractual claims (including EoT and cost claims), ensuring alignment with contract provisions, supporting evidence and project strategy Develop and maintain contract check list and ensures risks and issues are identified, addressed and reported and, where appropriate, escalated Interface with senior management team, finance, and legal personnel to meet objectives Established procedures for award and administration of project contracts Act as the first point of contract with respect to all insurance matters Undertake any other duties that are within the scope, spirit and/or purpose of the job, the title of the post and it’s grading as requested by management Liaise with team members of various assets and support them regarding all contract matters Liaise with legal specialists as required and support team members in managing contractual matters Prepare the monthly MIS reports for various assets for the management review Ensure compliance with ACWA policies and guidelines and auditing compliance wherever necessary and business ethics are maintained to the highest level<br>What are we looking for Bachelor’s degree in engineering, construction or construction law. Master’s Degree is preferrable Required Experience Minimum 10 Years of Experience working with large complex projects in Utilities, Energy, or Oil & Gas industry Minimum 5 years of demonstrable experience working with construction claims<br>Required Skills Administrating multiple contract agreements Good knowledge of financial, commercial, and contractual matters Good knowledge of drafting and issuing contractual letters, notices, agreements and amendment to the various project agreements Good knowledge of contract law Good knowledge of design, engineering, construction, commissioning and operation and maintenance Good communication skills Good knowledge of Microsoft Excel, Word and Power Point

Role Purpose We are seeking a results-driven Sales Executive/Sales Manager with proven experience in Loyalty and rewards program to drive revenue growth for a leading advertising portal. The role focuses on acquiring new clients, managing advertiser accounts, and selling Deals & Reward Programs businesses.<br><br>Key Responsibilities<br>Sales and Business Development Prospect, identify, and pursue new business opportunities through various channels such as cold calling, networking, and referrals Conduct market research to identify potential clients and target industries Build and maintain a robust sales pipeline by consistently generating leads and qualifying prospects Develop and implement effective sales strategies and tactics to achieve sales targets<br>Client Relationship Management Build and maintain strong relationships with existing and potential clients. Understand client needs, preferences, and pain points to offer tailored solutions. Conduct product presentations, demonstrations, and negotiations to win new business. Provide excellent customer service and address client inquiries or concerns in a timely manner<br>Sales Planning and Reporting Develop sales plans, forecasts, and budgets in collaboration with the sales team and management Monitor sales performance against targets, analyse variances, and implement corrective actions when necessary. Prepare regular sales reports, including activity reports, pipeline updates, and revenue forecasts. Provide insights and recommendations to improve sales strategies and optimize performance.<br>Collaboration and Team Work Collaborate closely with cross-functional teams, such as marketing, product development, and customer service, to align sales efforts with overall business objectives Participate in sales meetings, training sessions, and conferences to enhance product knowledge and sales skills. Share best practices and contribute to the continuous improvement of the sales team and process<br>Market Intelligence Stay updated on industry trends, competitor activities, and market conditions Identify opportunities for product or service enhancements based on customer feedback and market demands. Provide feedback and market insights to internal stakeholders to support business decision-making Requirements A minimum of 2 years experience in sales within advertising portal, media, classifieds platform, Deals, reward programs or digital advertising environment in KSA market Strong understanding of advertising packages, and digital marketing solutions. Experience using CRM systems for lead management, sales tracking, and reporting is preferred. Demonstrated ability to meet or exceed sales targets in a competitive environment. Excellent negotiation, presentation, and communication skills Strong prospecting and relationship-building capabilities. Self-motivated, results-oriented, and comfortable working in a target-driven role English: Fluent (Mandatory) Arabic: Preferred

Job Summary:We are seeking a highly motivated and results-driven Senior Account Manager to lead strategic relationships with key government entities. The successful candidate will be responsible for driving business growth by identifying opportunities, converting them into actionable projects, and ensuring exceptional client satisfaction. This role requires a deep understanding of government operations, digital transformation initiatives, and prior experience in technology companies serving the public sector. Key Responsibilities:Establish and maintain trusted, long-term relationships with senior stakeholders within government agencies to understand their strategic objectives and priorities. Serve as the primary point of contact for government clients, ensuring their needs are met promptly and effectively. Proactively identify new business opportunities by continuously analyzing client environments, government initiatives, and budget cycles. Convert client relationships into qualified opportunities and diligently manage the sales pipeline through to project closure. Collaborate closely with cross-functional teams including technical, delivery, legal, and finance to ensure seamless execution of contracts and service delivery. Lead the preparation and presentation of tailored commercial and technical proposals that articulate business value and alignment with government mandates. Monitor project progress and maintain high standards of quality, timeliness, and customer satisfaction. Ensure full compliance with government procurement policies, contractual obligations, and regulatory requirements. Represent the company professionally in government forums, industry conferences, and strategic meetings. Qualifications & Experience:Bachelor’s degree in Business Administration, Information Technology, Public Administration, or related field. Minimum of 3 to 5 years of experience managing key accounts or business development in technology companies. Proven track record of success in building government relationships and managing complex sales cycles. Strong understanding of government procurement processes, digital transformation frameworks, and national initiatives. Familiarity with enterprise technology solutions including ERP, CRM, cloud services, and system integrations. Core Competencies:Exceptional stakeholder management and relationship-building skills. Strong business acumen with a focus on opportunity identification and conversion. Excellent verbal and written communication skills in both Arabic and English. Strategic thinker with the ability to navigate complex government environments. Results-oriented with a demonstrated ability to meet or exceed sales targets. Proficient in CRM tools and Microsoft Office suite. Key Performance Indicators (KPIs):Achievement of annual sales targets for government key accounts. Number of opportunities successfully converted into active projects. Customer satisfaction ratings and feedback scores. Expansion and strengthening of strategic relationships within government entities.

الغرض من الوظيفة <br><br>يتولى مدير العقود مسؤولية إدارة دورة العقود الإيجارية للأصول العقارية، بما يضمن سلامة إعداد العقود وتشغيلها وتوثيقها ومتابعة تنفيذها وفق السياسات والإجراءات المعتمدة ومصفوفة الصلاحيات والمتطلبات النظامية ذات العلاقة.ويهدف الدور إلى ضمان دقة وسلامة البيانات والوثائق التعاقدية، وإدارة الالتزامات والحقوق التعاقدية، ومتابعة عمليات التجديد والتعديل والإنهاء والإخلاء، وتعزيز الامتثال والرقابة على العمليات التعاقدية، والحد من المخاطر والتباينات المالية والتشغيلية، بما يسهم في حماية مصالح الشركة، والمحافظة على استمرارية الإيرادات، تحسين جودة البيانات ودعم اتخاذ القرارات المتعلقة بإدارة المحفظة العقارية وتعظيم كفاءة استثمار الأصول<br>.<br>المهام والمسؤوليات الرئيسيةالعقود الإيجارية:الإشراف على إدارة دورة العقود الإيجارية بدءاً من إعداد العقد حتى اعتمادها .مراجعة عقود التأجير والملاحق والاتفاقيات المرتبطة بها والتأكد من اكتمالها واعتمادها وفق الصلاحيات المعتمدة.مراجعة الشروط الخاصة والملاحق التعاقدية والتأكد من توافقها مع الأنظمة والسياسات والإجراءات المعتمدة.الإشراف على توثيق العقود في منصة إيجار والأنظمة ذات العلاقة.إدارة تشغيل العقود في أنظمة إدارة الأملاك وربطها بالوحدات العقارية وملفات المستأجرين وتحديث حالتها التعاقدية.الإشراف على إعداد جداول الدفعات والاستحقاقات المالية والتأكد من توافقها مع بنود العقد وآليات السداد المعتمدة.ضمان تطابق بيانات العقود بين الأنظمة الداخلية والمنصات الحكومية ومعالجة أي فروقات أو تعارضات.إصدار واعتماد إشعارات تشغيل العقود للإدارات المعنية بعد استكمال جميع المتطلبات النظامية والتشغيلية.متابعة تواريخ العقود ومتابعة الاشعارات الخاصة بالتجديد ،الانهاء والالتزامات التعاقدية.الإشراف على إجراءات تجديد العقود وتحليل العقود قبل التجديد من حيث القيمة الإيجارية وسجل المستأجر ومستوى الالتزام.مراجعة ودراسة طلبات تعديل العقود والتأكد من استكمال الموافقات النظامية وتحديث الأثر المالي والتشغيلي للعقد.تقييم الحالات التعاقدية الخاصة مثل التنازل عن العقد أو تعديل المساحات أو منح الاستثناءات ورفع التوصيات اللازمة بشأنها.التنسيق مع الإدارات ذات العلاقة لضمان تكامل الجوانب التجارية والتشغيلية والمالية قبل اعتماد القرارات التعاقدي<br>ة.<br>إدارة المخاطر والالتزام التعاقدي:متابعة التزام المستأجرين ببنود العقود وتوثيق حالات الإخلال أو المخالفات أو التجاوزات التعاقدية.تحديد المخاطر التعاقدية وتحليل آثارها ورفع التوصيات المناسبة لمعالجتها والحد من تأثيرها.التنسيق مع الإدارة القانونية في القضايا والنزاعات والمطالبات الناشئة عن العقود الإيجارية.ضمان الامتثال للأنظمة العقارية والسياسات الداخلية والضوابط المعتمدة.التأكد من استكمال إجراءات تصفية المستحقات المالية واسترداد الضمانات وإقفال الالتزامات التعاقدية.متابعة وتحديث حالة العقد والوحدة في الأنظمة المعتمدة.التقارير وتحليل الأداء:إعداد التقارير الدورية والتنفيذية المتعلقة بالعقود والتجديدات ، الإنهاءات والتعثرات والمخاطر التعاقدية.تحليل البيانات التعاقدية وتحديد فرص تحسين الإيرادات ورفع كفاءة إدارة العقود.مراقبة جودة البيانات التعاقدية وضمان دقتها وموثوقيتها لدعم اتخاذ القرار.إدارة الفريق:قيادة وتطوير فريق العقود وتوزيع المهام ومتابعة الأداء.رفع كفاءة الموظفين من خلال التدريب والتوجيه وتطوير المعرفة التعاقدية.تعزيز ثقافة الالتزام والحوكمة والجودة في إدارة العق<br>ود.<br>المؤهلات والخبراتالمؤهلات (التعليم والشهادات):درجة البكالوريوس في إدارة الأعمال أو في المجالات ذات الصلة.الخبرات:خبرة 8 سنوات أو أعلى في مجال إدارة عقود التأجير.مهارات ممتازة في التواصل، والعلاقات الشخصية، والتفاوض.إجادة اللغة العربية والإنجليز<br>ية .

The Senior Manager - Delivery (Residential) is responsible for the day-to-day delivery of residential developments (apartments, villas, or mixed-use residential packages) from design development through construction, handover, and close-out.<br><br>The role focuses on execution excellence, ensuring residential assets are delivered on time, within budget, to approved quality, safety, and sustainability standards, in compliance with Qiddiya governance and reporting requirements.<br><br>Key Accountabilities<br><br> Residential Package Delivery Manage the delivery of assigned residential buildings, zones, or packages in line with approved scope, programme, and budget. Support the Director in implementing the overall residential delivery strategy. Act as the primary point of contact for day-to-day delivery matters for assigned residential packages. Design Coordination & Technical Management Coordinate design consultants through design development, authority submissions, and construction issue stages. Ensure designs meet Qiddiya standards, residential codes, constructability requirements, and operational needs. Support value engineering, standardisation, and cost optimisation initiatives. Construction Management Oversee contractors' performance against programme, quality, and safety requirements. Monitor construction progress, identify risks or delays, and propose mitigation and recovery actions. Coordinate interfaces with infrastructure, utilities, public realm, and adjacent developments. Cost, Risk & Change Control Track budgets, forecasts, and variations for assigned residential packages. Review contractor claims, variations, and change requests in coordination with commercial teams. Maintain risk registers and escalate key issues through established governance channels. Handover & Readiness Manage the handover process including testing, commissioning, snagging, and authority approvals. Ensure residential units are completed in line with quality standards and ready for occupancy. Support final account settlement and close-out documentation. Governance, Reporting & Stakeholder Coordination Prepare regular delivery reports covering progress, cost, risk, and issues. Support governance reviews, technical approvals, and executive reporting requirements. Coordinate with internal stakeholders including planning, design, commercial, operations, and sustainability teams. Health, Safety & Sustainability Ensure contractors comply with health, safety, and environmental requirements on site. Promote sustainability objectives within residential delivery, including energy efficiency, water conservation, and material compliance. <br><br>Requirements<br><br>Qualifications<br><br> Bachelor's degree in Engineering, Architecture, Construction Management, or a related discipline. Professional certification (PMP, RICS, CIOB, or equivalent) is an advantage. <br><br>Experience<br><br> 7 years' experience in residential or mixed-use project delivery. Proven experience delivering apartment buildings, villas, or high-density residential projects. Experience working on large-scale developments or mega/giga projects in the Middle East preferred. <br><br>Core Competencies<br><br> Strong project execution and coordination skills Residential construction knowledge Programme, cost, and risk awareness Stakeholder coordination and communication Problem-solving and delivery focus

About HUMAIN HUMAIN, a PIF company, is a global artificial intelligence company delivering full-stack AI capabilities across four core areas - next-generation data centers, hyper-performance infrastructure & cloud platforms, advanced AI Models, including the world’s most advanced Arabic LLMs built in the Arab world, and transformative AI Solutions that combine deep sector insight with real-world execution. HUMAIN’s end-to-end model serves both public and private sector organizations, unlocking exponential value across all industries, driving transformation and strengthening capabilities through human-AI synergies. With a growing portfolio of sector-specific AI products and a core mission to drive IP leadership and talent supremacy world-wide, HUMAIN is engineered for global competitiveness and national distinction.<br>The Role: We are looking for a Growth and Digital Marketing Manager who knows how to turn digital channels into measurable growth engines, and who brings an AI-first mindset to every decision, tool, and workflow. You will own HUMAIN's social media presence and website end-to-end, driving audience growth, engagement, and conversion across every digital touchpoint. What You Will DoOwn and grow HUMAIN's social media channels including strategy, content calendar, and community engagement Manage and continuously optimize HUMAIN's website for performance, SEO, and conversion Plan and execute growth campaigns across paid and organic digital channels Work closely with brand, product, and sales to align digital activity with business goals Leverage AI tools to accelerate content creation, audience research, A/B testing, and reporting Track and report on digital KPIs including traffic, engagement, lead generation, and pipeline contribution Manage agencies, freelancers, and platform partners What You Bring Saudi national Bachelor's degree, preferably in Marketing, Digital Media, Communications, Business Administration, Information Technology, or a related field8 or more years in digital marketing or growth, with strong B2B and technology industry experience Proven track record managing social media and websites for a tech or enterprise brand An AI-first mindset, with hands-on use of AI tools in daily marketing work Strong grasp of SEO, SEM, paid social, analytics, and CMS platforms Data-driven with the ability to translate performance insight into the next move Excellent written and verbal communication in both English and Arabic<br>Ready to build what’s next? This is where your potential meets the work shaping the future of AI. Join HUMAIN, contribute to real projects from day one, and grow alongside with the people building the AI era. Apply now.

Role Summary As the first HR hire in Saudi Arabia, the HR Manager will establish and run day-to-day HR operations, ensure compliance with Saudi labor law and local regulations, and deliver practical HR services to employees and managers. This is a highly operational, independent role requiring strong knowledge of local employment regulations, payroll, immigration (work permits / Iqama), and employer obligations. The role requires a Saudi national or a local resident with eligibility to work in KSA and fluent English.<br>Key Responsibilities• Set up and manage core HR operations for the Saudi entity: onboarding/offboarding, contracts, employee records, HRIS administration etc.• Ensure full compliance with Saudi Labor Law, GOSI, WPS, Saudization (Nitaqat), MOL, and other relevant regulations, ensure timely compliance filings.• Design, localize, and implement employee handbook and HR policies (recruitment, onboarding, probation, attendance, leave, disciplinary, grievance, code of conduct) in English and Arabic, compliant with Saudi Labor Law and PDPL.• Oversee government relations and vendors for visas, iqama/work permits, medical checks, and dependent sponsorships; monitor renewals and resolve governmental portal issues.• Manage payroll operations end-to-end, manage statutory and local benefits administration.• Lead employee lifecycle processes, including contract creation on Qiwa, probation management, ID/iqama processing, background checks, exit process e.g.• Lead recruitment locally and coordinate with China HQ for key hires.• Support mobility process for international assignees based in Saudi Arabia, includes but not limited to visa, work permit application, domestic housing and transportation support and etc • Manage relationships with external vendors: recruitment agencies, payroll providers, legal counsel, and government service centers.• Select, implement, and administer HRIS and payroll solutions; drive data migration & integrations, access and reporting. • Support ad-hoc HR projects related to business expansion and integration with HQ HR.<br>Qualifications:• Saudi national or local resident eligible to work in KSA required. • Fluent in English (written and spoken); Mandarin Chinese speaking preferred.• Bachelor’s degree in Human Resources, Business Administration, or related field.• Minimum 8 years’ hands-on HR experience in Saudi Arabia, ideally including experience establishing HR operations for a new entity or start-up.• Strong practical knowledge of Saudi labor law, visa/iqama processes, GOSI, WPS, Saudization requirements, and payroll administration.• Proven ability to work independently, prioritize multiple tasks, and operate in a fast paced, cross-cultural environment (interaction with China HQ).• Excellent interpersonal, communication, and problem-solving skills. • High integrity, confidentiality, and professional ethics.

Role Summary As the first HR hire in Saudi Arabia, the HR Manager will establish and run day-to-day HR operations, ensure compliance with Saudi labor law and local regulations, and deliver practical HR services to employees and managers. This is a highly operational, independent role requiring strong knowledge of local employment regulations, payroll, immigration (work permits / Iqama), and employer obligations. The role requires a Saudi national or a local resident with eligibility to work in KSA and fluent English.<br>Key Responsibilities• Set up and manage core HR operations for the Saudi entity: onboarding/offboarding, contracts, employee records, HRIS administration etc.• Ensure full compliance with Saudi Labor Law, GOSI, WPS, Saudization (Nitaqat), MOL, and other relevant regulations, ensure timely compliance filings.• Design, localize, and implement employee handbook and HR policies (recruitment, onboarding, probation, attendance, leave, disciplinary, grievance, code of conduct) in English and Arabic, compliant with Saudi Labor Law and PDPL.• Oversee government relations and vendors for visas, iqama/work permits, medical checks, and dependent sponsorships; monitor renewals and resolve governmental portal issues.• Manage payroll operations end-to-end, manage statutory and local benefits administration.• Lead employee lifecycle processes, including contract creation on Qiwa, probation management, ID/iqama processing, background checks, exit process e.g.• Lead recruitment locally and coordinate with China HQ for key hires.• Support mobility process for international assignees based in Saudi Arabia, includes but not limited to visa, work permit application, domestic housing and transportation support and etc • Manage relationships with external vendors: recruitment agencies, payroll providers, legal counsel, and government service centers.• Select, implement, and administer HRIS and payroll solutions; drive data migration & integrations, access and reporting. • Support ad-hoc HR projects related to business expansion and integration with HQ HR.<br>Qualifications:• Saudi national or local resident eligible to work in KSA required. • Fluent in English (written and spoken); Mandarin Chinese speaking preferred.• Bachelor’s degree in Human Resources, Business Administration, or related field.• Minimum 8 years’ hands-on HR experience in Saudi Arabia, ideally including experience establishing HR operations for a new entity or start-up.• Strong practical knowledge of Saudi labor law, visa/iqama processes, GOSI, WPS, Saudization requirements, and payroll administration.• Proven ability to work independently, prioritize multiple tasks, and operate in a fast paced, cross-cultural environment (interaction with China HQ).• Excellent interpersonal, communication, and problem-solving skills. • High integrity, confidentiality, and professional ethics.

Do you have a strong sales ability?<br><br>If you consider yourself as well with the answer of ‘Yes!’, you are about to find an attractive opportunity! Brenntag KSA looks for an hands-on External Account Manager for Brenntag Essentials Division who will be an intricate part of the commercial perception, responsible for developing and delivering value-added sales activities to our company’s daily practice.<br><br>This position is offered for KSA Nationals who are Chemical Engineering graduates.<br><br>The position is based in Riyadh.<br><br>Job Description & Required Business Acumen<br><br> Managing the daily tasks, follow-ups and practices of a number of accounts via directly selling commodity chemicals and raw materials. Realizing sales targets & objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. Managing suppliers in regards of products-base sales initiatives and targets. Increasing the value of existing customers while attracting new ones in regards of changing expectations, market facts and company policies and targets while planning and overseeing new marketing initiatives. Maintaining sales volume, product mix, and selling price by keeping current with supply and demand, changing trends. Promoting the company’s products/services addressing or predicting customer’s related-financial status, objectives, and needs. Realizing personal financial targets and maintaining gross-margin based profit flow in sales. Preparing relevant weekly, monthly, quarterly sales, margin, profit reports. Delivering accurate sales forecasts on a periodic basis and establishing/managing financials for the business area.<br><br>Desired Qualifications<br><br> Bachelors Degree in Chemical Engineering, preferably from reputable universities. This is mandatory for this role. The candidates who are not Chemical Engineers should not apply to the role. Min 2 years of trackable experience in sales, Fluency in English and excellent numeric and financial-reinterpretation skill set. Valid driving license. Ability to maintain long-lasting relations in customer management with excellent communication and process management skills. Pro-active self-starter, willing to accept responsibility for business tasks.<br><br>Contact Person:<br><br>Rawan M.<br><br>rawan.mohammed@brenntag.com<br><br>Human Resources Team Lead Brenntag Saudi Arabia<br><br>Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.<br><br>Brenntag TA Team

Job Description<br><br>We're looking for an experienced and detail-oriented Project Controls Manager to lead the design consultant scope on our strategic projects in Riyadh, Saudi Arabia. In this role, you will serve as a key leader responsible for establishing and maintaining comprehensive project controls, managing budgets and schedules, and ensuring alignment between design consultants and project objectives. You will drive performance excellence through analytical rigor, decisive decision-making, and collaborative stakeholder engagement.<br><br>Lead and oversee all aspects of design consultant scope management, including contract administration, deliverable tracking, and performance monitoring Develop, implement, and maintain project controls frameworks, including earned value management systems and key performance indicators Manage project budgets and cost controls, analyzing variances and implementing corrective actions to ensure financial performance Create and maintain detailed project schedules, identifying critical paths and managing timeline risks Conduct comprehensive risk analysis and develop mitigation strategies for design-related project activities Prepare and present regular performance reports to senior leadership and stakeholders, highlighting key metrics and trends Coordinate with design teams, engineering departments, and external consultants to ensure scope alignment and quality standards Monitor and control project changes, ensuring proper documentation and impact assessment Identify opportunities for process improvement and implement best practices in project controls Mentor and support project team members in controls methodologies and tools<br><br><br>Qualifications<br><br>**Required Skills & Experience:**<br><br>15 years of professional experience in project controls, project management, or related field5+ years of direct experience managing design consultant scopes on complex projects Advanced proficiency in project management tools such as Microsoft Project, Primavera P6, or equivalent Expert-level skills in Microsoft Excel, including data analysis and reporting Strong knowledge of earned value management (EVM) principles and applications Demonstrated expertise in budget forecasting, cost analysis, and financial controls Proven ability to develop and manage project schedules with multiple dependencies Excellent stakeholder management and communication skills across all organizational levels Strong analytical and problem-solving capabilities with attention to detail Experience with contract management and consultant performance evaluation<br>**Preferred Skills & Experience:**<br><br>Experience working on projects in Saudi Arabia or the Middle East region Familiarity with SAP, Oracle, or similar enterprise resource planning systems Knowledge of design consulting industry standards and practices Experience with agile or hybrid project management methodologies Background in change management and organizational process improvement Certification in project management (PMP, PRINCE2, or equivalent)

The Technical Claims Manager is responsible for overseeing the technical management of health insurance claims throughout the submission and adjudication lifecycle. The role ensures compliance with policy provisions, technical guidelines, contractual agreements, system controls, and regulatory requirements, while safeguarding the integrity of claims prior to payment. The position focuses on optimizing claims submission quality, enhancing provider compliance, ensuring adherence to NPHIES standards, and driving continuous improvement in claims processes and operational efficiency.<br>Key Accountabilities<br>Operations:▪ Manage the daily operations of the Technical Claims function, ensuring efficient and timely processing of health insurance claims.▪ Ensure compliance with policy provisions, provider agreements, internal policies, regulatory requirements, and NPHIES standards.▪ Monitor operational performance by tracking key metrics and addressing issues that impact productivity, quality, and service levels.▪ Ensure the identification and prevention of invalid, non-compliant, or duplicate claims prior to adjudication and payment.<br>Data Analysis & Control:▪ Monitor and analyze claims data to identify trends, discrepancies, and opportunities for improvement.▪ Develop and maintain controls to ensure compliance with technical claims rules, policy provisions, contractual agreements, and regulatory requirements.▪ Ensure effective monitoring and resolution of claims processing exceptions, system validation failures, and operational inconsistencies to ensure compliant and accurate claims processing. <br>Process Improvements:▪ Identify and drive opportunities to enhance claims processes, improve submission quality, and reduce operational inefficiencies.▪ Collaborate with relevant stakeholders to optimize system rules, automation, and validation controls.▪ Leverage intelligent automation (IA) and digital solutions to streamline claims workflows, reduce manual interventions, and improve processing accuracy and efficiency.▪ Support continuous improvement initiatives to enhance claims processing efficiency, accuracy, and operational performance. <br>KPI Management and Compliance:▪ Ensure all claims processing activities are completed within established KPIs while maintaining full compliance with technical and regulatory requirements.▪ Continuously monitor operational performance and identify opportunities to improve efficiency, quality, and compliance.<br>QUALIFICATIONS:<br>Bachelor’s degree in business administration, Healthcare Administration, Insurance, or a related field.▪ Proven experience in health insurance claims operations, technical claims management, or similar function within insurance or healthcare environment.▪ Strong understanding of health insurance claims lifecycle, policy interpretation, provider contracts, and technical claims rules.▪ Experience in claims submission processes, validation rules, and NPHIES transactions is highly preferred.▪ Strong proficiency in Microsoft Office applications (Excel, Power Point, Word) for reporting, analysis, and presentations.▪ Exposure to data analysis tools and AI-driven solutions to enhance operational efficiency and decision-making is an advantage.

About Saned Health Saned Health is the digital health platform and product brand of Obeikan Health. It provides integrated solutions for hospitals, healthcare providers, and care organizations, including integrated care, hospital information systems, home healthcare, population health management, telemedicine, medication tracking, revenue cycle management, and AI-powered healthcare tools. Through Saned Health, Obeikan Health aims to connect patients, providers, and payers while improving care coordination, operational performance, and patient outcomes.<br>Job Summary We are looking for a proactive and detail-oriented Project Manager with 2–3 years of experience to join our team. The ideal candidate will be responsible for managing project activities, coordinating with cross-functional teams, tracking deliverables, and ensuring successful project execution within scope, timeline, and budget. Experience in Healthcare, Digital Health, or Health Information Systems is highly preferred.<br>Key Responsibilities Manage day-to-day project activities and ensure timely delivery of project milestones. Coordinate between business stakeholders, development teams, QA teams, and third-party vendors. Prepare and maintain project plans, timelines, and status reports. Conduct regular project meetings, document meeting minutes, and follow up on action items. Track project risks, issues, dependencies, and mitigation plans. Support requirement gathering, business analysis, and solution discussions. Monitor project scope and manage change requests when required. Ensure proper communication and alignment across all project stakeholders. Follow Agile/Scrum methodologies and participate in sprint planning, reviews, and retrospectives. Support UAT activities and coordinate production releases. Prepare project documentation, presentations, and progress reports for management and clients.<br><br>Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, Business Administration, or a related field.2–3 years of experience in Project Management, PMO, Business Analysis, or Software Delivery. Good understanding of Software Development Life Cycle (SDLC). Experience working with Agile/Scrum methodologies. Strong communication and stakeholder management skills. Experience using project management tools such as Jira, Trello, or similar platforms. Ability to manage multiple projects and priorities simultaneously. Excellent documentation and reporting skills. Strong problem-solving and organizational abilities.<br><br>Preferred Qualifications Experience in Healthcare, Health Tech, Digital Health, Hospital Systems, Insurance, or Healthcare Integration projects. Familiarity with healthcare integrations such as NPHIES, or similar healthcare platforms. Knowledge of PMO processes and project governance. PMP, Scrum Master, or Agile certifications are a plus.<br><br>Key Skills Project Planning & Tracking Stakeholder Management Risk & Issue Management Agile & Scrum Requirement Gathering Team Coordination Client Communication Reporting & Documentation Jira / Azure Dev Ops Time Management

Job Description<br><br>We're looking for an experienced and detail-oriented Project Controls Manager to lead the design consultant scope on our strategic projects in Riyadh, Saudi Arabia. In this role, you will serve as a key leader responsible for establishing and maintaining comprehensive project controls, managing budgets and schedules, and ensuring alignment between design consultants and project objectives. You will drive performance excellence through analytical rigor, decisive decision-making, and collaborative stakeholder engagement.<br><br>Lead and oversee all aspects of design consultant scope management, including contract administration, deliverable tracking, and performance monitoring Develop, implement, and maintain project controls frameworks, including earned value management systems and key performance indicators Manage project budgets and cost controls, analyzing variances and implementing corrective actions to ensure financial performance Create and maintain detailed project schedules, identifying critical paths and managing timeline risks Conduct comprehensive risk analysis and develop mitigation strategies for design-related project activities Prepare and present regular performance reports to senior leadership and stakeholders, highlighting key metrics and trends Coordinate with design teams, engineering departments, and external consultants to ensure scope alignment and quality standards Monitor and control project changes, ensuring proper documentation and impact assessment Identify opportunities for process improvement and implement best practices in project controls Mentor and support project team members in controls methodologies and tools<br><br><br>Qualifications<br><br>**Required Skills & Experience:**<br><br>15 years of professional experience in project controls, project management, or related field5+ years of direct experience managing design consultant scopes on complex projects Advanced proficiency in project management tools such as Microsoft Project, Primavera P6, or equivalent Expert-level skills in Microsoft Excel, including data analysis and reporting Strong knowledge of earned value management (EVM) principles and applications Demonstrated expertise in budget forecasting, cost analysis, and financial controls Proven ability to develop and manage project schedules with multiple dependencies Excellent stakeholder management and communication skills across all organizational levels Strong analytical and problem-solving capabilities with attention to detail Experience with contract management and consultant performance evaluation<br>**Preferred Skills & Experience:**<br><br>Experience working on projects in Saudi Arabia or the Middle East region Familiarity with SAP, Oracle, or similar enterprise resource planning systems Knowledge of design consulting industry standards and practices Experience with agile or hybrid project management methodologies Background in change management and organizational process improvement Certification in project management (PMP, PRINCE2, or equivalent)

Role purpose The IT Manager owns the day-to-day reliability, security, and performance of the company's IT operations and infrastructure, while also acting as a proactive, accountable partner in the planning and delivery of digital and technology projects. This is a hands-on leadership role for someone who combines strong operational discipline with genuine initiative — someone who identifies risks and raises them early, drives decisions forward without waiting to be asked, and takes full ownership of outcomes rather than tasks. This role is deliberately built around a high bar for ownership and initiative. Candidates who wait for direction, escalate late, or default to indirect answers are not a fit for this position, regardless of technical depth. Key responsibilities — IT Operations & Infrastructure Own the availability, performance, and security of all IT infrastructure, systems, and networks across the company's locations. Lead and develop IT operations and support team; set clear standards for service quality and response times. Manage vendor and service-provider relationships (connectivity, hosting, licensing, hardware) and hold them accountable to SLAs. Own IT security posture, backup and disaster-recovery readiness, and incident response. Manage the IT operations budget and recommend infrastructure investments with clear business justification. Proactively flag operational risks (capacity, security, technical debt) before they become incidents — without being prompted. Key responsibilities — Project & Delivery support Act as the operational and technical anchor for digital transformation projects (e.g. CRM/Salesforce, system integrations, new platform rollouts), working alongside the Digital Transformation & IT Director and any assigned project managers or external consultants. Track project milestones, dependencies, and risks for initiatives that touch IT systems; surface delays or blockers immediately, with a recommended path forward — not just a status update. Coordinate internal IT resources and third-party vendors to keep project workstreams on schedule. Maintain clear, proactive reporting on project status to the Director — issues should reach the Director from this role before they reach the Director from elsewhere. Required qualifications & experience10+ years of progressive IT experience, including at least 3 years in a leadership role managing an IT team. Demonstrated experience owning infrastructure, security, and operations for a multi-site or multi-branch organization; car rental, retail, logistics, or similar operational businesses is a plus. Direct involvement in at least one significant technology or digital transformation project (e.g. CRM, ERP, or platform implementation), in a role with real accountability for outcomes, not just execution of tasks. Bachelor’s degree in information technology, Computer Science, or a related field. MBA is preferable. Relevant certifications are a plus (e.g. ITIL, PMP, or equivalent project-management credential) . Core competencies (hiring bar) Ownership and initiative — the single most important criterion for this role. Must proactively identify problems, escalate early, and drive resolution without waiting for instructions. Direct, clear communication — comfortable giving straight answers, flagging bad news early, and pushing back constructively when something is off track. Operational rigor — disciplined about uptime, security, documentation, and process. Working project-management literacy — able to read a project plan, understand dependencies and risk, and contribute meaningfully to delivery without necessarily running the full PMO discipline. Team leadership — able to build trust and get the best out of a technical team, while still holding people accountable to standards.

ABOUT THE JOB<br>We are currently seeking a highly skilled Construction Manager to join our Project and Construction Management team in Riyadh. This opportunity lies within our Infrastructure Division and requires specific expertise in working on Civil Engineering and Transportation projects, particularly those involving roads, highways, bridges, and tunnels in urban environments. In this role, you will be responsible for coordinating your respective construction package, including the follow up of the Contractor schedules, allocating responsibilities for the Site team, anticipate deviations, ensure the application of best practices, instruct the surveillance, and achieve Quality standards, implement HSE Engineers recommendations and verify works’ execution.<br><br>KEY RESPONSABILITIES<br>Main descriptions of the job position:<br>Overseeing the logistical requirements of their respective package. Delegating work to Site Team. Meeting regularly with Contractors, third parties and other managers to report on progress. Setting targets, objectives, and responsibilities for all supervised staff. Regularly reviewing timings, budget, labor, risk, and project plans to ensure work stays on track. Setting and agreeing works acceptance. Conducting site visits to inspect work, check materials and ensure staff are following health and safety guidelines. Dealing with unforeseen and mitigating the impact of any issues Ensuring the delivery of high-quality work within contract timescales. Working in an office and on a construction site.<br><br><br>ABOUT YOU<br>Bachelor’s degree in Civil Engineering, with the relevant specialty/majoring in project Management and/or equivalent work experience. Applicable Experience: over 15 years in project management, particularly in mega construction projects, with a focus on onsite traffic management, mainly as a Consultant. Candidates with exclusive contractors experience will not be taken into consideration. At least experience in 1 or more projects of ROADS. Candidates without clear ROAD experience will not be taken into consideration. Understanding of construction, design and engineering principles. Understanding of local regulations, and safety standards. Proficiency level of English language. Arabic Language is a plus. Excellent communication skills. Report writing skills, social skills, communication, teamwork, problem solving, autonomy, flexibility, and technical rigor. Willingness to work in a multinational environment firm.<br><br>Additional requirements:<br>Transferable Iqama in case non-Saudi. Based in Riyadh. Valid SCE membership.<br><br>Only Linkedin CVs will be checked; we do not receive applications at our offices.<br><br><br>ABOUT US<br>We are an international consultancy working in the areas of engineering and architecture on projects that contribute to a more sustainable world. Our ownership structure creates a culture of engagement, offering the best service to our clients while fostering professional and personal development.<br>Therefore, our most important assets are the expertise and experience of our team. Highly qualified and skilled professionals, deeply united, working within a framework of professional freedom and integrity, with a strong commitment to progress, professional development, quality of service and innovation.<br>Since IDOM’s foundation in 1957, we have grown steadily to become a multidisciplinary and integrated multinational organization, with more than 5,000 people working in over 145 countries.<br>Are you ready to take the next step? As a member of our TEAM, you will have the opportunity for career development at the highest level in an environment of respect and professional integrity. Send us your CV if you share our philosophy and want to be part of our company. We look forward to meeting you!

Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>We are seeking a Senior Cost Control Manager to join our Project Management Office (PMO) in Riyadh, Saudi Arabia. This role will focus on overseeing cost control activities for urban landscape projects, ensuring efficient resource allocation and financial performance. In this critical role, you will be responsible for overseeing cost management, design review, and budget control for large-scale infrastructure and construction projects.<br><br>Develop and maintain comprehensive project budgets, ensuring accuracy and alignment with project goals Conduct detailed cost analyses and provide regular cost performance reports to stakeholders Provide cost performance analysis, interpretation and forecasting of cost performance against budgets Maintains the Program and Project Cost Breakdown Structure (CBS). Manage changes made to the structure of the CBS with version control. Support risk assessments and assist in development of mitigation strategies to minimize financial impacts Create and update financial models to forecast project costs and cash flows Collaborate with cross-functional teams to ensure project deliverables meet budget constraints Implement and maintain cost control systems to track project expenses and variances Provide expert advice on cost-related matters to project managers and senior leadership Stay current with local regulations and industry best practices in cost engineering Provide budget and cost performance evaluation, interpretation and support business planning efforts. <br><br><br>Qualifications<br><br>Bachelor's degree in Cost Control, Engineering, Science, Construction Management, or a related field10-15 years of experience in cost engineering and cost reporting / management, preferably in large-scale infrastructure or major construction projects Extensive knowledge of cost engineering principles, PMO practices, and budget management Has led cost control teams and managed the cost function at a departmental level. Can support recruitment efforts in identifying. interviewing and deploying cost control staff into the project team. Strong proficiency in cost management software (Primavera systems, Excel) Excellent knowledge and skills in the areas of financial modeling, risk assessment, and contract management In-depth understanding of design review processes and their impact on project costs Familiarity with construction and engineering practices in Saudi Arabia Knowledge of local regulations and standards relevant to project costing and management Outstanding analytical and problem-solving skills with keen attention to detail Excellent English communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders Proven ability to work under pressure and meet tight deadlines in a fast-paced environment

Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>We are seeking a Senior Cost Control Manager to join our Project Management Office (PMO) in Riyadh, Saudi Arabia. This role will focus on overseeing cost control activities for urban landscape projects, ensuring efficient resource allocation and financial performance. In this critical role, you will be responsible for overseeing cost management, design review, and budget control for large-scale infrastructure and construction projects.<br><br>Develop and maintain comprehensive project budgets, ensuring accuracy and alignment with project goals Conduct detailed cost analyses and provide regular cost performance reports to stakeholders Provide cost performance analysis, interpretation and forecasting of cost performance against budgets Maintains the Program and Project Cost Breakdown Structure (CBS). Manage changes made to the structure of the CBS with version control. Support risk assessments and assist in development of mitigation strategies to minimize financial impacts Create and update financial models to forecast project costs and cash flows Collaborate with cross-functional teams to ensure project deliverables meet budget constraints Implement and maintain cost control systems to track project expenses and variances Provide expert advice on cost-related matters to project managers and senior leadership Stay current with local regulations and industry best practices in cost engineering Provide budget and cost performance evaluation, interpretation and support business planning efforts. <br><br><br>Qualifications<br><br>Bachelor's degree in Cost Control, Engineering, Science, Construction Management, or a related field10-15 years of experience in cost engineering and cost reporting / management, preferably in large-scale infrastructure or major construction projects Extensive knowledge of cost engineering principles, PMO practices, and budget management Has led cost control teams and managed the cost function at a departmental level. Can support recruitment efforts in identifying. interviewing and deploying cost control staff into the project team. Strong proficiency in cost management software (Primavera systems, Excel) Excellent knowledge and skills in the areas of financial modeling, risk assessment, and contract management In-depth understanding of design review processes and their impact on project costs Familiarity with construction and engineering practices in Saudi Arabia Knowledge of local regulations and standards relevant to project costing and management Outstanding analytical and problem-solving skills with keen attention to detail Excellent English communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders Proven ability to work under pressure and meet tight deadlines in a fast-paced environment

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Project Manager (TPM) based in Saudi Arabia.<br><br>As a Technical Project Manager, you will lead the delivery of innovative digital products from early concepts through launch and beyond.<br><br>You’ll work at the intersection of product strategy, design, engineering, and client leadership to keep complex initiatives moving forward.<br><br>The role offers significant influence over project outcomes, team efficiency, and the value delivered to clients and end users.<br><br>You’ll manage priorities, scopes, timelines, requirements, and communication across multidisciplinary teams.<br><br>Working in an agile, collaborative environment, you’ll help turn business objectives into well-executed digital experiences.<br><br>You’ll also build trusted client relationships while helping teams maintain focus, momentum, and sustainable delivery practices.<br><br>This is an opportunity for an organized, people-oriented project leader to shape products across mobile, web, AI, and other emerging technologies.<br><br>Accountabilities<br><br>Lead agile product design and development initiatives, guiding the creation, delivery, and release of end-to-end digital products. Coordinate communication and collaboration across product, UX/UI design, engineering, marketing, and leadership teams to maintain alignment throughout projects. Partner with product stakeholders to establish project plans, clarify business objectives, communicate priorities, and drive teams toward successful implementation. Own project scope, timelines, milestones, priorities, and delivery workflows while ensuring teams remain focused on key client and business objectives. Work with leadership to define scopes of work, document detailed requirements, and ensure deliverables remain aligned with approved requirements and project commitments. Maintain well-organized product backlogs supported by clear acceptance criteria and actionable requirements throughout the software development lifecycle. Engage directly with clients, managing project expectations, account details, scopes, communications, and long-term working relationships. Foster a collaborative and motivating environment, helping multidisciplinary teams work effectively while supporting continuous improvement and successful delivery.<br><br>Requirements<br><br>5+ years of experience in technical or product project management, preferably within a digital product, software, technology, or agency environment. Proven experience implementing and launching user-centric software solutions across the full development lifecycle; mobile application experience is a plus. Strong knowledge of Agile project management methodologies and the flexibility to adapt delivery approaches to changing priorities, milestones, and deadlines. Demonstrated ability to manage project scopes, requirements, backlogs, acceptance criteria, timelines, and cross-functional dependencies. Strong organizational and prioritization skills, with the ability to manage multiple workstreams while maintaining attention to detail and delivery quality. Excellent communication and relationship-building abilities, with confidence collaborating with clients, technical teams, product leaders, designers, and other stakeholders. Ability to motivate, mentor, and support multidisciplinary teams while fostering a collaborative, positive, and accountable working environment. A proactive, curious, adaptable, and solutions-oriented mindset, combined with a genuine interest in digital products and emerging technologies.<br><br>Benefits<br><br>Competitive salary.100% remote work. Unlimited paid time off, within reasonable guidelines. Local public holidays applicable to your location. Flexible work location. Opportunities for professional growth and career development. Support for professional and personal development. Company-branded swag package. Opportunity to work on innovative digital products spanning mobile, web, AI, and other emerging technologies.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Omni Ops is a Riyadh-based technology solutions provider, serving organizations across Saudi Arabia and beyond. With offices in Jordan, Egypt, and Morocco, we specialize in empowering businesses to migrate and scale their AI technology infrastructure confidently, achieving a high level of maturity in their digital landscapes. Our comprehensive services and products guarantee seamless cloud migration, scalability, and management, ensuring optimal performance and consistent reliability for our valued partners.<br>Role Description<br>Omni Ops is looking for an experienced Operations Manager to own the day-to-day delivery of a multi-tower managed-services engagement. Based onsite in Jeddah, you’ll be the operational engine of the account, turning service commitments into disciplined daily execution across cloud, infrastructure, network, database, backup and virtualization towers. You’ll lead a blended onsite and offshore team, own ticket quality and shift coverage, and act as the primary operational point of contact for the client. This is a senior, client-facing role reporting to the Delivery Manager.<br>Key Responsibilities Own the daily operational rhythm across all service towers, ensuring services are delivered to agreed SLAs and KPIs. Run the daily operations review and 24×7 shift handover, tracking P1/P2 incidents, risks, backup failures, alerts, changes, patch status and aged tickets. Ensure incidents, service requests and changes are actioned, progressed and closed within target, escalating where needed. Own ticket quality, including accurate categorization, prioritization, documentation and timely updates in the ITSM platform. Enforce incident, problem and change management processes, including adherence to the escalation hierarchy (L1/L2/L3 and management). Monitor queues and backlog, driving aged and breaching tickets to resolution. Own the roster and shift coverage, including the 24×7 NOC rotation and tower on-call schedules, ensuring no gaps. Manage leave, backfill, attrition and shift changes so coverage and SLAs are maintained without degradation. Coordinate onsite and offshore resources across multiple delivery centers to ensure balanced, effective task execution. Assign and track operational tasks across tower teams, ensuring the right resource with the right skill is engaged. Coordinate maintenance windows, standard and normal changes, and patch cycles in line with the change calendar and CAB. Ensure operational documentation (runbooks, SOPs, CMDB, configurations) is kept current and validated. Act as the operational coordinator during major incidents, mobilizing resources, coordinating the major-incident bridge and keeping the client informed. Serve as an escalation point above the shift lead and below the Delivery Manager, ensuring timely engagement of specialists and vendors. Ensure accurate SLA/KPI evidence and timely operational reporting. Contribute to weekly and monthly service reviews, and support Service Improvement Plans (SIPs) and continuous-improvement actions. Monitor resource adequacy (ticket volume, backlog, major incidents, patch workload, after-hours calls, SLA trends) and flag risks early. Act as the primary onsite operational contact for the client, building trust through responsiveness, transparency and delivery. Ensure operational alignment with client priorities, approvals and governance.<br>Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.7+ years of experience in IT operations, managed services, infrastructure operations, or service delivery. Proven experience managing multi-tower IT environments, preferably covering cloud, infrastructure, network, database, backup, and virtualization. Strong knowledge of ITSM and ITIL practices, including Incident, Problem, Change, and Service Level Management. Experience managing 24×7 operations, shift rosters, and blended onsite/offshore teams. Demonstrated experience managing SLA and KPI performance in an enterprise environment. Strong incident management, escalation, coordination, and prioritization skills. Excellent communication and stakeholder management skills, with the ability to work effectively with both technical teams and senior client stakeholders. Ability to work under pressure and coordinate multiple teams during major incidents and critical operational situations.<br>Preferred Qualifications ITIL v4 Foundation or higher certification. PMP, Service Management, or other relevant project/service management certification. Experience working in large enterprise, regulated, or mission-critical environments. Experience managing hybrid on-premises and cloud environments. Familiarity with Google Cloud Platform (GCP) and enterprise cloud technologies. Experience with ITSM platforms and service management tools. Previous experience managing vendor relationships and third-party service providers. Fluency in both Arabic and English. Experience working in Saudi Arabia or the GCC is an advantage.