SHIFTER jobs
2 Jobs Found
SHIFTER
Saudi - Riyadh
<p>Function: Product · 1 opening · Riyadh</p><p><strong>About SHIFTER</strong></p><p>SHIFTER is a Saudi B2B delivery orchestration platform. We connect merchants with licensed delivery operators through one platform: a direct technical integration, a prepaid account, transparent pricing, and a service level that is agreed upfront and reported every month. We own no fleet and employ no drivers. We start in Riyadh.</p><p><strong>The role</strong></p><p>You will own SHIFTER's platform end to end: the merchant API and integrations, the merchant dashboard, the prepaid wallet, the rate-card engine, operator dispatch and the SLA engine. You decide what we build and in what order, write the specs, lead the engineering team through delivery, and answer for the results in production. You report to the CEO.</p><p><strong>What you will do</strong></p><ul><li>Own the product roadmap and backlog for the merchant, operator and internal surfaces, ranked by measurable impact on activation, order volume, SLA and margin.</li><li>Discover needs directly: at least 6 merchant or operator interviews a month, plus order and funnel data, before anything enters the backlog.</li><li>Write clear specs and acceptance criteria (user stories, API contracts, edge cases, failure states) that engineers can build from without guessing.</li><li>Run delivery with the engineering team in two-week sprints: planning, refinement, acceptance and release, with a release you can name every sprint.</li><li>Define and track product KPIs: time to integrate a merchant, order success rate, on-time delivery against SLA, wallet top-up rate and support tickets per 1,000 orders.</li><li>Make pricing rules, SLA rules and settlement (T+5) configurable and auditable, together with the Pricing Specialist and finance.</li><li>Keep the platform ready for regulatory and data requirements (Transport General Authority licensing, PDPL) with compliance before launch.</li></ul><p><strong>What you bring</strong></p><ul><li>5+ years in product ownership or product management, including at least 3 years on a live B2B platform, marketplace, logistics, delivery, fintech or API product in Saudi Arabia or the GCC.</li><li>You have shipped products to production yourself and can show, with numbers, the result of at least two releases you owned (adoption, conversion, retention, cost or time saved).</li><li>Strong technical fluency: you read API documentation, design REST endpoints and webhooks with engineers, and write SQL to answer your own questions.</li><li>Hands-on agile delivery with a backlog tool (Jira, Linear or similar); a Scrum Product Owner certification (PSPO or CSPO) is a plus, not a substitute for results.</li><li>Experience with dispatch, order management, payments or wallet systems is a strong advantage.</li><li>Fluent Arabic and English, written and spoken. Based in Riyadh, on site.</li></ul><p><strong>What we offer</strong></p><ul><li>Competitive base salary plus performance-linked incentives.</li><li>A founding role with direct impact on the company's growth and a clear path to leadership.</li><li>Medical insurance and benefits in line with Saudi Labour Law.</li><li>A professional culture built on numbers, transparency and ownership.</li></ul><p><strong>How to apply</strong></p><p>Apply with your CV and a short note covering three things: a link to or description of a live product you owned, your exact role in it, and one metric it moved with the before and after numbers. Applications without this note will not be reviewed. Shortlisted candidates complete a written product case (48 hours) before any interview, followed by a technical session with our engineers and a final interview with the CEO.</p><p>نبحث عن مواهب سعودية وخليجية وعربية متميزة في إدارة المنتجات الرقمية. الإعلان بالإنجليزية والعمل باللغتين.</p>
SHIFTER
Saudi - Riyadh
<p>Function: Pricing & Monetization · 1 opening · Riyadh</p><p><strong>About SHIFTER</strong></p><p>SHIFTER is a Saudi B2B delivery orchestration platform. We connect merchants with licensed delivery operators through one platform: a direct technical integration, a prepaid account, transparent pricing, and a service level that is agreed upfront and reported every month. We own no fleet and employ no drivers. We start in Riyadh.</p><p><strong>The role</strong></p><p>You will own how SHIFTER makes money: the products and packages we sell to merchants and delivery operators, the rate card behind them, and the margin on every order. You report to the CEO and work daily with sales, operations and finance.</p><p><strong>What you will do</strong></p><ul><li>Own the merchant and operator rate cards, including distance bands, extra-kilometre fees and operator payouts, and model the margin impact of every change before it is proposed.</li><li>Design and maintain SHIFTER's packages per merchant segment (restaurants, health and beauty, retail and e-commerce, B2B) with clear inclusions and limits.</li><li>Approve or reject every non-standard discount or commercial offer from sales against a written pricing policy; no off-policy deal is signed without your review.</li><li>Build and run the unit-economics model: revenue, operator cost, payment fees and contribution margin per order, per zone and per account.</li><li>Track price realisation, margin, win/loss and churn by package every month and recommend changes with numbers.</li><li>Benchmark competitor delivery pricing in Riyadh every quarter and brief management on threats and opportunities.</li><li>Work with product and technology to make pricing rules configurable in the platform and auditable.</li></ul><p><strong>What you bring</strong></p><ul><li>5+ years in pricing, revenue management, commercial finance or monetisation, with at least 3 years in delivery, logistics, ride-hailing, marketplaces or B2B SaaS.</li><li>You have owned a live rate card or pricing model and can show the margin result of a change you led.</li><li>Expert Excel and financial modelling (scenario and sensitivity models built from scratch); SQL or BI tools are a strong plus.</li><li>Strong commercial judgement: you can say no to sales with data and keep the relationship.</li><li>Fluent English and Arabic, with clear written recommendations for senior management.</li><li>Based in Riyadh.</li></ul><p><strong>What we offer</strong></p><ul><li>Competitive base salary plus performance-linked incentives.</li><li>A founding role with direct impact on the company's growth and a clear path to leadership.</li><li>Medical insurance and benefits in line with Saudi Labour Law.</li><li>A professional culture built on numbers, transparency and ownership.</li></ul><p><strong>How to apply</strong></p><p>Apply with your CV and a short note on one pricing or packaging change you led: what you changed, why, and the effect on margin or volume in numbers. Applications without numbers will not be reviewed.</p><p>نبحث عن مواهب سعودية وخليجية وعربية متميزة في التسعير والإيرادات. الإعلان بالإنجليزية والعمل باللغتين.</p>