وظائف نظم و معلومات - الرياض السعودية

<h2 ><span lang="ar" dir="rtl">اعلان شركة جسارة عن وظيفة&nbsp;محلل نظم / مدير مشاريع مبتدئ (System Analyst / Junior Project Manager)</span></h2><h3 ><span lang="ar" dir="rtl">المسؤوليات الرئيسية</span></h3><ul><li><p ><span lang="ar" dir="rtl">المساعدة في تخطيط وتنفيذ ومتابعة مشاريع تقنية المعلومات.</span></p></li><li><p ><span lang="ar" dir="rtl">جمع وتحليل متطلبات الأنظمة وتقديم توصيات للتحسين.</span></p></li><li><p ><span lang="ar" dir="rtl">التعاون مع الفرق متعددة التخصصات لضمان دمج الحلول التقنية بشكل فعال في المشاريع.</span></p></li><li><p ><span lang="ar" dir="rtl">إعداد ومتابعة وثائق المشروع مثل الخطط والجداول الزمنية والتقارير.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في اجتماعات المشروع وتوثيق الملاحظات والإجراءات المطلوبة.</span></p></li><li><p ><span lang="ar" dir="rtl">المساعدة في تحديد وحل مشكلات الأنظمة بالتعاون مع الفرق الفنية.</span></p></li><li><p ><span lang="ar" dir="rtl">تقديم الدعم والتدريب للمستخدمين لضمان الاستخدام السلس للأنظمة.</span></p></li><li><p ><span lang="ar" dir="rtl">متابعة أحدث التقنيات والاتجاهات في مجال تقنية المعلومات لدعم تطوير المشاريع.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">المتطلبات</span></h3><ul><li><p ><span lang="ar" dir="rtl">درجة البكالوريوس في علوم الحاسب أو تقنية المعلومات أو تخصص ذي صلة.</span></p></li><li><p ><span lang="ar" dir="rtl">خبرة من 1 إلى 5 سنوات في إدارة مشاريع تقنية المعلومات أو تحليل النظم.</span></p></li><li><p ><span lang="ar" dir="rtl">فهم جيد لمنهجيات إدارة المشاريع.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على توثيق متطلبات الأنظمة وتحليل البيانات.</span></p></li><li><p ><span lang="ar" dir="rtl">مهارات تواصل وتفاعل قوية.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على العمل ضمن فريق.</span></p></li><li><p ><span lang="ar" dir="rtl">عقلية تحليلية وحل مشكلات مع اهتمام بالتفاصيل.</span></p></li><li><p ><span lang="ar" dir="rtl">معرفة بأدوات إدارة المشاريع تعتبر ميزة إضافية.</span></p></li><li><p ><span lang="ar" dir="rtl">الرغبة في التعلم والتطور داخل المجال.</span></p></li></ul>

<h2 ><span lang="ar" dir="rtl">اعلان شركة تابي عن وظيفة&nbsp;محلل أمن المعلومات (Information Security Analyst)</span></h2><h3 ><span lang="ar" dir="rtl">الوصف الوظيفي</span></h3><p ><span lang="ar" dir="rtl">يدعم محلل أمن المعلومات وظائف الحوكمة والمخاطر والامتثال (GRC) من خلال المساهمة في توثيق ومتابعة وتنسيق أنشطة أمن المعلومات داخل المؤسسة. ويساعد في الحفاظ على إطار حوكمة قوي لأمن المعلومات، ودعم عمليات تقييم المخاطر، وضمان التوافق مع المتطلبات التنظيمية والمعايير المعتمدة مثل SAMA وPDPL وISO 27001 وPCI-DSS.</span></p><h3 ><span lang="ar" dir="rtl">المهام والمسؤوليات</span></h3><h4 ><span lang="ar" dir="rtl">الحوكمة وإدارة أمن المعلومات</span></h4><ul><li><p ><span lang="ar" dir="rtl">المساعدة في إعداد وصيانة وثائق إطار حوكمة أمن المعلومات.</span></p></li><li><p ><span lang="ar" dir="rtl">دعم مواءمة مبادرات أمن المعلومات مع أهداف العمل والمتطلبات التنظيمية.</span></p></li><li><p ><span lang="ar" dir="rtl">جمع وتحديث المعلومات المتعلقة بالمتطلبات القانونية والتنظيمية ذات الصلة بأمن المعلومات.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في توثيق العوامل المؤثرة على أمن المعلومات مثل التغيرات التقنية ومتطلبات الأعمال ومستوى تقبل المخاطر.</span></p></li><li><p ><span lang="ar" dir="rtl">المساهمة في تحديث مصفوفات الأدوار والمسؤوليات الخاصة بأمن المعلومات.</span></p></li><li><p ><span lang="ar" dir="rtl">دعم إعداد المواد والتقارير الخاصة بالتواصل الداخلي والخارجي المتعلقة بحوكمة أمن المعلومات.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">إدارة مخاطر أمن المعلومات</span></h4><ul><li><p ><span lang="ar" dir="rtl">المساعدة في حصر وتصنيف الأصول المعلوماتية وتوثيق مالكيها.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في تنفيذ وتوثيق تقييمات مخاطر أمن المعلومات.</span></p></li><li><p ><span lang="ar" dir="rtl">المساهمة في جمع بيانات تحليل أثر الأعمال (BIA).</span></p></li><li><p ><span lang="ar" dir="rtl">دعم أنشطة تقييم التهديدات والثغرات الأمنية من خلال جمع البيانات وإعداد التقارير.</span></p></li><li><p ><span lang="ar" dir="rtl">توثيق الضوابط الأمنية الحالية والمساعدة في تقييم فعاليتها.</span></p></li><li><p ><span lang="ar" dir="rtl">المساهمة في دمج بيانات المخاطر والثغرات ضمن عمليات المشتريات والمشاريع.</span></p></li><li><p ><span lang="ar" dir="rtl">إعداد تقارير المخاطر وإبراز التغييرات المهمة للمراجعة من قبل المختصين.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">تطوير برنامج أمن المعلومات</span></h4><ul><li><p ><span lang="ar" dir="rtl">المساعدة في صيانة الوثائق الخاصة ببرنامج واستراتيجية أمن المعلومات.</span></p></li><li><p ><span lang="ar" dir="rtl">متابعة الأنشطة السيبرانية مثل تنبيهات مركز العمليات الأمنية (SOC) ومراقبة الامتثال.</span></p></li><li><p ><span lang="ar" dir="rtl">دعم مراقبة الالتزام بالسياسات والمعايير والإجراءات الأمنية.</span></p></li><li><p ><span lang="ar" dir="rtl">المساهمة في التحقيقات الأولية للحوادث الأمنية من خلال جمع السجلات والتقارير.</span></p></li><li><p ><span lang="ar" dir="rtl">دعم جمع وتحليل معلومات التهديدات من المصادر الداخلية والخارجية.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في تنسيق المراجعات والتدقيقات والتقييمات الأمنية.</span></p></li><li><p ><span lang="ar" dir="rtl">المساعدة في إعداد مواد التوعية الأمنية وخطط التدريب والتواصل.</span></p></li><li><p ><span lang="ar" dir="rtl">تحديث المعايير والإجراءات والإرشادات الأمنية بشكل مستمر.</span></p></li><li><p ><span lang="ar" dir="rtl">دعم دمج متطلبات أمن المعلومات ضمن وثائق المشاريع والمشتريات.</span></p></li><li><p ><span lang="ar" dir="rtl">متابعة مؤشرات الأداء والمخاطر (KPIs &amp; KRIs) وإعداد التقارير ولوحات المتابعة.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">مهام عامة</span></h4><ul><li><p ><span lang="ar" dir="rtl">دعم تطوير وصيانة سياسات ومعايير وإجراءات أمن المعلومات.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في مبادرات أمن المعلومات مع فرق الأعمال والتقنية.</span></p></li><li><p ><span lang="ar" dir="rtl">المساهمة في مراقبة الامتثال للسياسات الأمنية واللوائح التنظيمية.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في مراجعات أمن المعلومات وإعداد التقارير المرتبطة بها.</span></p></li><li><p ><span lang="ar" dir="rtl">المساعدة في تصنيف المعلومات والأنظمة وتوثيق المتطلبات الأمنية للمشاريع.</span></p></li><li><p ><span lang="ar" dir="rtl">المساهمة في برامج التوعية والتثقيف الأمني داخل المؤسسة.</span></p></li><li><p ><span lang="ar" dir="rtl">تقديم الدعم الإداري والتحليلي لفريق الحوكمة والمخاطر والامتثال وأمن المعلومات.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">المؤهلات والمتطلبات</span></h3><ul><li><p ><span lang="ar" dir="rtl">درجة البكالوريوس في تقنية المعلومات أو علوم الحاسب أو هندسة البرمجيات أو الأمن السيبراني أو تخصص ذي صلة.</span></p></li><li><p ><span lang="ar" dir="rtl">لا يشترط وجود خبرة سابقة، وتعد الخبرة من 0 إلى سنتين في مجال أمن المعلومات ميزة إضافية.</span></p></li><li><p ><span lang="ar" dir="rtl">فهم أساسي لمفاهيم وأطر ومعايير أمن المعلومات مثل ISO 27001 وNIST وSAMA CSF.</span></p></li><li><p ><span lang="ar" dir="rtl">معرفة أساسية بأنظمة حماية البيانات والخصوصية مثل نظام حماية البيانات الشخصية (PDPL).</span></p></li><li><p ><span lang="ar" dir="rtl">يفضل وجود مشاريع أكاديمية أو تدريب تعاوني أو دورات متخصصة في الأمن السيبراني أو إدارة المخاطر أو الامتثال.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">المهارات المطلوبة</span></h3><ul><li><p ><span lang="ar" dir="rtl">مهارات تحليلية قوية والاهتمام بالتفاصيل.</span></p></li><li><p ><span lang="ar" dir="rtl">إعداد التقارير والتوثيق.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على التعلم السريع والتطوير المستمر.</span></p></li><li><p ><span lang="ar" dir="rtl">مهارات التواصل والعمل الجماعي.</span></p></li><li><p ><span lang="ar" dir="rtl">إدارة الوقت وتنظيم المهام.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على التعامل مع البيانات والمعلومات بسرية ومهنية عالية.</span></p></li></ul>

<p><strong>إعلان توظيف:أخصائي تقنية معلومات Magento</strong></p><p>نبحث عن موظفة تقنية معلومات ، يفضل يكون لديها خبرة او معرفة مسبقة بإدارة المواقع الإلكترونية و يفضل منصة Magento&nbsp;</p><p>&nbsp;</p><p><strong>الشروط:</strong></p><ul><li>بكالوريوس في تقنية المعلومات، علوم الحاسب، أو أحد التخصصات ذات العلاقة.</li><li>معرفة أو خبرة عملية سابقة في تطوير وإدارة المواقع الإلكترونية ويفضل منصة Magento.</li></ul><p><strong>المزايا:</strong></p><ul><li>مرونة كاملة في العمل (حضوري / عن بُعد).</li><li>دوام كامل، جزئي، أو نظام الساعات حسب الرغبة.</li><li>رواتب مجزية ومنافسة.</li><li>بيئة عمل محفزة وداعمة للتطوير المهني.</li><li>فرص ترقية ونمو وظيفي مستمر.</li><li>إجازة يومين أسبوعياً (5 أيام عمل).</li><li>تأمين طبي وكافة المزايا المقررة بنظام العمل السعودي.</li></ul><p><strong>الراتب:</strong></p><p>يُحدد بعد المقابلة حسب الخبرة والسيرة الذاتية.<br><strong>يبدأ الراتب من 5000 إلى 10000 ريال</strong>، ويزيد حسب الكفاءة والخبرة.</p>

<h2 ><span lang="ar" dir="rtl">اعلان بنك الجزيرة عن وظيفة&nbsp;مساعد مدير أمن البنية التحتية للمعلومات</span></h2><h2 ><span lang="ar" dir="rtl">الوصف الوظيفي</span></h2><p ><span lang="ar" dir="rtl">يهدف هذا الدور إلى دعم تصميم وتنفيذ وتشغيل وتحسين البنية التحتية لأمن المعلومات في البنك بشكل مستمر، بما يضمن حماية الأنظمة والشبكات والبيانات من التهديدات السيبرانية، مع المحافظة على الامتثال للمعايير الأمنية والمتطلبات التنظيمية المعتمدة.</span></p><h2 ><span lang="ar" dir="rtl">المهام والمسؤوليات الرئيسية</span></h2><ul><li><p ><span lang="ar" dir="rtl">المساعدة في إدارة وتأمين البنية التحتية الأمنية بما يشمل الجدران النارية (Firewalls) وأنظمة كشف ومنع التسلل (IDS/IPS) وأنظمة إدارة معلومات وأحداث الأمن (SIEM) وحلول حماية الأجهزة الطرفية وأدوات أمن الشبكات.</span></p></li><li><p ><span lang="ar" dir="rtl">مراقبة الأنظمة الأمنية والاستجابة للحوادث الأمنية والثغرات والتنبيهات بالتنسيق مع مركز العمليات الأمنية (SOC) وفرق تقنية المعلومات.</span></p></li><li><p ><span lang="ar" dir="rtl">دعم تنفيذ الضوابط الأمنية عبر الخوادم والشبكات والمنصات السحابية والتطبيقات المختلفة.</span></p></li><li><p ><span lang="ar" dir="rtl">إجراء التقييمات الأمنية الدورية وفحوصات الثغرات الأمنية ومتابعة خطط المعالجة والإغلاق.</span></p></li><li><p ><span lang="ar" dir="rtl">التأكد من توافق إعدادات الأمن السيبراني مع السياسات الداخلية والمتطلبات التنظيمية مثل البنك المركزي السعودي (SAMA) والهيئة الوطنية للأمن السيبراني (NCA) ومعايير ISO.</span></p></li><li><p ><span lang="ar" dir="rtl">المشاركة في مراجعات التصميم الأمني للأنظمة الجديدة ومشاريع البنية التحتية التقنية.</span></p></li><li><p ><span lang="ar" dir="rtl">دعم خطط التعافي من الكوارث واستمرارية الأعمال وتعزيز المرونة السيبرانية.</span></p></li><li><p ><span lang="ar" dir="rtl">إعداد وصيانة الوثائق الأمنية والإجراءات والتقارير الفنية ذات الصلة.</span></p></li><li><p ><span lang="ar" dir="rtl">تقديم الإرشاد والدعم الفني لفرق تقنية المعلومات حول أفضل الممارسات الأمنية الخاصة بالبنية التحتية.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">المؤهلات المطلوبة</span></h2><ul><li><p ><span lang="ar" dir="rtl">درجة البكالوريوس في الأمن السيبراني أو علوم الحاسب أو تقنية المعلومات أو أي تخصص ذي صلة.</span></p></li><li><p ><span lang="ar" dir="rtl">خبرة تتراوح بين 5 و8 سنوات في مجال أمن البنية التحتية للمعلومات أو العمليات الأمنية السيبرانية، ويفضل في القطاع المصرفي أو البيئات الخاضعة للأنظمة واللوائح التنظيمية.</span></p></li><li><p ><span lang="ar" dir="rtl">خبرة عملية في أمن الشبكات والخوادم وأمن الحوسبة السحابية وأدوات المراقبة الأمنية.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">المهارات التقنية المطلوبة</span></h2><ul><li><p ><span lang="ar" dir="rtl">إدارة الجدران النارية وأنظمة حماية الشبكات.</span></p></li><li><p ><span lang="ar" dir="rtl">التعامل مع أنظمة IDS / IPS.</span></p></li><li><p ><span lang="ar" dir="rtl">استخدام منصات SIEM وتحليل الأحداث الأمنية.</span></p></li><li><p ><span lang="ar" dir="rtl">أمن الحوسبة السحابية (Cloud Security).</span></p></li><li><p ><span lang="ar" dir="rtl">إدارة الخوادم وتأمين البنية التحتية.</span></p></li><li><p ><span lang="ar" dir="rtl">إدارة الثغرات الأمنية واختبارات التقييم الأمني.</span></p></li><li><p ><span lang="ar" dir="rtl">إجراءات التعافي من الكوارث واستمرارية الأعمال.</span></p></li><li><p ><span lang="ar" dir="rtl">الالتزام بالمعايير والأطر التنظيمية الأمنية.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">ملخص الوظيفة</span></h2><ul><li><p ><span lang="ar" dir="rtl"><strong>المسمى الوظيفي:</strong> مساعد مدير أمن البنية التحتية للمعلومات</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>نوع الوظيفة:</strong> دوام كامل</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>المستوى الوظيفي:</strong> متوسط (Mid Level)</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>التخصص الرئيسي:</strong> الأمن السيبراني</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>المؤهل العلمي:</strong> بكالوريوس فأعلى</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>القطاع المفضل:</strong> البنوك أو القطاعات الخاضعة للتنظيم</span></p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervising daily operations of network and server infrastructure.Overseeing the process of planning, executing and delegating responsibilities around an organization's information technology (IT) pursuits and goals.Aligning IT infrastructure with current and future business requirements. Managing IT budgets.Experience in system planning, troubleshooting, communication, and preventative maintenance within IT.Analyze current systems and assets, recommend and implement solutions and upgrades, and provide training.Extensive knowledge of network maintenance. Routinely handle expectations, as well as manage the development, execution, test and deployment plans.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor Degree In computer science, information technology</p><p>Postgraduation in computer and information systems management is preferred.</p><p>Minimum 10 Years experience, 4 Years in Managerial / similar Role.</p><p></p></section>

<ul><li>Install, maintain, and repair irrigation systems, ensuring optimal water distribution and conservation.</li><li>Diagnose and troubleshoot system malfunctions, identifying root causes of leaks, pressure issues, or coverage problems.</li><li>Perform routine inspections of sprinkler heads, valves, controllers, and backflow preventers to ensure functionality.</li><li>Operate trenching equipment and hand tools safely for pipe installation and system modifications.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Possess a high school diploma or equivalent; vocational training in plumbing or irrigation is a plus.</p></li><li><p>Hold relevant certifications such as Certified Irrigation Technician (CIT) or EPA Backflow Prevention Assembly Tester.</p></li><li><p>Have 10 years of hands-on experience in installing and repairing commercial or residential irrigation systems.</p></li><li><p>Demonstrate proficiency in diagnosing and fixing common irrigation system issues.</p></li></ul>

<p>Job Overview We are seeking a high-caliber Senior System Analyst to join our team in Riyadh. You will bridge business stakeholders, project leadership, architects, and delivery teams for a large-scale digital integration program. You will translate business, operational, and regulatory needs into clear functional and technical requirements across integration services, event streaming, the developer portal, reporting, and operations. You will also coordinate interface requirements with the AI engineering workstream, while AI model design, development, and training remain outside this role. The ideal candidate is a native Arabic speaker with excellent English fluency and strong command of the full Software Development Life Cycle (SDLC).</p><p><b>Key Responsibilities</b></p><ul><li>Requirements Engineering: Lead discovery with business and technical stakeholders to elicit, analyze, validate, and trace functional and non-functional requirements for the non-AI project scope.</li><li>System Analysis &amp; Documentation: Produce BRDs, SRS, functional and technical specifications, user stories, acceptance criteria, interface requirements, data mappings, and analysis documents for integration services and event topics.</li><li>Process &amp; Integration Modelling: Document current- and future-state processes, gap analyses, workflows, sequence diagrams, system interactions, APIs, integration mappings, and data flows.</li><li>Requirements Lifecycle &amp; Governance: Maintain traceability, backlog readiness, change requests, priorities, dependencies, and alignment with security, data, service-level, and technical governance requirements.</li><li>Validation &amp; Acceptance Support: Define acceptance criteria and test scenarios; collaborate with QA on integration, performance, and UAT activities; and verify delivered services against approved requirements.</li><li>Cross-Functional Delivery &amp; AI Coordination: Work with integration, portal, event-streaming, operations, cybersecurity, data-governance, and AI teams; define AI-related interfaces and data requirements without owning AI model design, development, or training; and support handover and knowledge transfer.</li></ul><p>Qualifications</p><ul><li>Education: Bachelor s degree in Computer Science, Software Engineering, Information Systems, or a related technical field.</li><li>Experience: 5+ years of experience in Systems Analysis or Business Systems Analysis, including enterprise integration or digital transformation projects.</li><li>Process &amp; Tool Proficiency: Strong expertise in requirements engineering, stakeholder facilitation, functional and non-functional analysis, traceability, and change management. Hands-on experience with requirements, backlog, and collaboration tools such as Jira, Azure DevOps, Confluence, and MS Visio (or similar). Deep understanding of SDLC and Agile/Scrum delivery, including documentation, testing, UAT, and release-readiness activities.</li><li>Data &amp; Technical Skills: Strong working knowledge of APIs, web services, system interfaces, data mapping, integration patterns, and event-driven systems. Practical knowledge of databases, SQL, JSON, XML, interface specifications, and secure system-integration concepts. Preferred exposure to IBM App Connect, API Connect, DataPower, MQ, Kafka/Confluent, developer portals, Instana, or Kibana.</li><li>Communication &amp; Domain Knowledge: Native Arabic speaker with excellent English fluency (written and spoken). Ability to explain complex system behaviour, dependencies, and technical requirements clearly to technical and non-technical stakeholders. Familiarity with KSA digital transformation, cybersecurity, data-governance, and regulatory environments is a strong plus.</li><li>Professional Attributes: Strong analytical and problem-solving skills to evaluate complex requirements, identify gaps, and support viable system solutions. Proven ability to work across business, architecture, development, QA, operations, security, data, and AI workstreams. High attention to detail, clear ownership of requirements, and commitment to meeting deadlines in a fast-paced environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science, Software Engineering, Information Systems, or a related technical field.</p><p>5+ years of experience in Systems Analysis or Business Systems Analysis, including enterprise integration or digital transformation projects.</p><p>Strong expertise in requirements engineering, stakeholder facilitation, functional and non-functional analysis, traceability, and change management. Hands-on experience with requirements, backlog, and collaboration tools such as Jira, Azure DevOps, Confluence, and MS Visio (or similar). Deep understanding of SDLC and Agile/Scrum delivery, including documentation, testing, UAT, and release-readiness activities.</p><p>Strong working knowledge of APIs, web services, system interfaces, data mapping, integration patterns, and event-driven systems. Practical knowledge of databases, SQL, JSON, XML, interface specifications, and secure system-integration concepts. Preferred exposure to IBM App Connect, API Connect, DataPower, MQ, Kafka/Confluent, developer portals, Instana, or Kibana.</p><p>Native Arabic speaker with excellent English fluency (written and spoken). Ability to explain complex system behaviour, dependencies, and technical requirements clearly to technical and non-technical stakeholders. Familiarity with KSA digital transformation, cybersecurity, data-governance, and regulatory environments is a strong plus.</p><p>Strong analytical and problem-solving skills to evaluate complex requirements, identify gaps, and support viable system solutions. Proven ability to work across business, architecture, development, QA, operations, security, data, and AI workstreams. High attention to detail, clear ownership of requirements, and commitment to meeting deadlines in a fast-paced environment.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">In a world of possibilities, pursue one with endless opportunities. Imagine Next!<p> </p>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.<p> </p> <p> </p> <p> <u> <b>Job Description:</b> </u> </p> <div> <p>Parsons is looking for an amazingly talented<b> Summer Trainee </b> <b> (Information Technology) (Saudi National)</b> to join our team!</p> <p>In this role, you will join a leading professional engineering, construction, and cost management team working on multiple projects.</p> What You'll Be Doing: <p>Learn and perform a variety of IT-related duties by applying basic information technology principles and best practices within one discipline</p> <p>Assignment may be to a structured rotational program which would include experience in IT Support, Systems Administration, Cybersecurity, and Business Applications, as well as exposure to different technology functions</p> <p>Utilizes technical documentation and company policies to ensure compliance with IT standards, security protocols, and operational procedures. Becomes familiar with various systems and tools</p> <p>Performs other responsibilities associated with this position as may be appropriate</p> <p> </p> <b>What Required Skills You'll Bring:</b> <p>Incumbent must be enrolled in an Information Technology, Computer Science, or related curriculum at an accredited college or university and have completed typically 3+ years in the major</p> <p>English Language (Speaking and Writing) is a Must</p> <b>What Desired Skills You'll Bring:</b> <p>Working knowledge of common IT tools, systems, and software such as operating systems, networking fundamentals, and basic troubleshooting techniques is preferred</p> <p>Familiarity with Microsoft Office, databases, and/or programming concepts is a plus</p> </div> <p> </p> <p> </p> <p> </p>Minimum Clearance Required to Start:<p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p> </p> <p> </p> <p>We truly invest and care about our employee s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest APPLY TODAY!</p> <p> </p> <p> </p> <p>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to<span> </span> <span>https://www.parsons.com/fraudulent-recruitment/</span> .</p></div></section>

<h3 >About the Role</h3> <p >Sukna Capital, a Saudi-based investment company, is seeking a <strong >Network &amp; IT Support Specialist</strong> to join our team in Riyadh, Saudi Arabia. This full-time, hands-on position is designed for a proactive individual with 0-1 years of experience who will take ownership of our internal IT systems, ensuring their security, stability, and efficiency.</p> <h3 >Role Context and Scope</h3> <p >The specialist will be responsible for maintaining our small-scale IT infrastructure, providing essential support for both the server room operations and the day-to-day IT needs of employees. While working closely with the IT Manager and external service providers when necessary, the majority of tasks will be performed independently in-house.</p> <h3 >Key Responsibilities</h3> <ul > <li >Install, configure, and maintain the Windows Server environment, including regular updates, user management, and system security.</li> <li >Administer and support Active Directory for account setup, access control, and group policies.</li> <li >Manage backup routines using an immutable backup setup and perform regular recovery tests to ensure data protection.</li> <li >Support and manage Microsoft Office 365 tools, including Exchange Online, SharePoint, OneDrive, and Teams.</li> <li >Handle user provisioning, licensing, and access policies using Microsoft 365 Admin Center and Azure AD.</li> <li >Troubleshoot Office 365 issues and provide basic training and support to employees as needed.</li> <li >Maintain and support network infrastructure, including firewalls, switches, wireless access points, VLANs, DNS, DHCP, and VPN tunnels.</li> <li >Monitor and maintain the physical server room setup, encompassing UPS, cooling, rack equipment, and cabling.</li> <li >Coordinate with external vendors for firmware upgrades or technical escalations when necessary.</li> <li >Provide general IT support to staff, covering laptop setup, troubleshooting, software installation, and hardware purchasing.</li> <li >Manage and support CCTV systems, IP telephony (Grandstream PBX), and access control devices (BioStar).</li> <li >Assist in ensuring basic IT security hygiene and adherence to internal data protection guidelines.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Bachelor’s degree in Computer Science, Information Technology, or a related field.</li> <li >0-1 years of professional experience in a relevant IT support or network administration role.</li> </ul> <h3 >Technical Expertise and Platforms</h3> <p >Candidates should possess solid hands-on experience with the following:</p> <ul > <li >Microsoft 365, including user management, licensing, Exchange Online, and Teams.</li> <li >Windows Server and Active Directory administration.</li> <li >Networking fundamentals: firewalls, switches, VLANs, DNS, and DHCP.</li> <li >Backup systems and troubleshooting procedures.</li> <li >Familiarity with IP telephony, CCTV, and access control hardware.</li> <li >Experience with platforms such as Aruba, Fortinet, or Grandstream.</li> <li >Relevant certifications such as Microsoft 365 Associate, Fortinet NSE, or CompTIA Network+/Security+ are highly valued.</li> </ul> <h3 >Application Information</h3> <p >We invite qualified candidates to apply for this full-time position in Riyadh. Sukna Capital offers a professional environment for growth and contribution.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul ><li >Bachelor s degree in IT, Computer Science, or related field of Information Security/Technology.</li><li >GBA: Preferably not less than 3.5 5 or 2.5 4.</li><li >+5 years of experience in GRC, IT/Security operations, SOC role, or networking.</li><li >Knowledge of Microsoft Word, Project, Excel, Access, Visio.</li><li >Fluent in English language.</li><li >Teamwork, Critical thinking and problem-solving abilities, Capability to communicate and listen to needs from organizational stakeholders.</li><li >Positive attitude and commitment to work on projects and resolve technical problems.</li><li >Ability to multitask and manage multiple priorities and commitments concurrently.</li><li >Exceptional time-management skills and the ability to work under pressure.</li><li >The ability to work among teams and handle multiple projects.</li><li >Stay up to date on information technology trends and security standards.</li><li >Excellent business writing and technical documentation skills.</li><li >Technical Skill Knowledge of SIEM (Security Information and Event Management).</li><li >Familiar with SQL, C, C++, C#, Java, or PHP programming languages.</li><li >Should have expertise on TCP/IP, computer networking, routing, and switching.</li><li >Penetration and vulnerability testing.</li><li >Knowledge and hands-on experience of implementing and managing Firewall and Intrusion Detection/Prevention Systems.</li><li >Windows, UNIX, and Linux operating systems.</li><li >Network protocols and packet analysis tools.</li><li >Anti-virus and anti-malware.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<p>Responsible for fully executing the daily operations, maintenance, and training for National Guard simulators, computers, and associated training equipment across all sites and fields. Duties include performing scheduled and unscheduled maintenance, setting up and disassembling simulator systems, preparing required training scenarios, and adhering to technical manuals and safety standards. Additional responsibilities cover managing equipment custody, handling supply operations and inventory control, executing project plans, preparing technical reports, and performing all related administrative tasks.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or diploma in Engineering, Computer Science, Information Technology, or a related technical field. Proven experience in operating, maintaining, and troubleshooting simulation systems, technical equipment, and hardware. Willingness to travel and work across various field sites as required by operations. Saudi National only.</p>

<p > </p> <table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr > <td colspan="6" valign="top"> <p ><strong><span >Job Description </span></strong></p> </td> </tr> <tr > <td colspan="6" valign="top"> <p ><strong><span >OVERVIEW</span></strong></p> </td> </tr> <tr > <td valign="top"> <p ><strong><span >Job Title</span></strong></p> </td> <td valign="top"> <p ><span >Principal</span></p> </td> <td valign="top"> <p ><strong><span >Job Code</span></strong></p> </td> <td valign="top"> <p ><span >644319</span></p> </td> <td valign="top"> <p ><strong><span >Grade</span></strong></p> </td> <td valign="top"> <p ><span >E1</span></p> </td> </tr> <tr > <td valign="top"> <p ><strong><span >Group</span></strong></p> </td> <td valign="top"> <p ><span >Government Products </span></p> </td> <td valign="top"> <p ><strong><span >Division</span></strong></p> </td> <td colspan="3" valign="top"> <p ><span >Technology Division</span></p> </td> </tr> <tr > <td valign="top"> <p ><strong><span >Department</span></strong></p> </td> <td valign="top"> <p ><span >IT Infrastructure</span></p> </td> <td valign="top"> <p ><strong><span >Unit</span></strong></p> </td> <td colspan="3" valign="top"> <p ><span >-</span></p> </td> </tr> </tbody> </table> <p ><span > </span></p> <table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td valign="top"> <p ><strong><span >ROLE PURPOSE</span></strong></p> <p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p> </td> </tr> <tr > <td valign="top"> <p ><span >The role exists to serve as a principal technical authority in network security, responsible for designing, implementing, optimizing, and governing secure network environments across Elm's enterprise technology landscape. The Principal provides expert guidance on advanced security architectures, threat mitigation, incident response, vendor solutions, and operational controls to strengthen resilience, protect enterprise systems, and ensure alignment with Elm's strategic objectives, policies, procedures, information security standards, and compliance requirements.</span></p> </td> </tr> </tbody> </table> <p > </p> <table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr > <td colspan="2" valign="top"> <p ><strong><span >KEY ACCOUNTABILITIES &amp; ACTIVITIES</span></strong></p> <p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p> </td> </tr> <tr > <td valign="top"> <p ><strong><span >Key Accountabilities</span></strong></p> </td> <td valign="top"> <p ><strong><span >Key Activities</span></strong></p> </td> </tr> <tr > <td > <p ><span >1. Network Security Operations Excellence</span></p> </td> <td > <p ><span >•  Oversee complex network security operations and ensure alignment with agreed service levels, operational standards, and business requirements.</span></p> <p ><span >•  Analyze and resolve advanced network security incidents, including root cause analysis for major or recurring issues.</span></p> <p ><span >•  Recommend and apply enhancements to improve security posture, operational efficiency, automation, and control effectiveness.</span></p> <p ><span >•  Perform security audits and support compliance with relevant standards, policies, and operational controls.</span></p> </td> </tr> <tr > <td > <p ><span >2. Security Architecture &amp; Service Design</span></p> </td> <td > <p ><span >•  Evaluate and recommend advanced network security technologies, configurations, and design patterns to enhance defense capabilities.</span></p> <p ><span >•  Design and validate secure network architectures aligned with threat models, business requirements, and enterprise technology standards.</span></p> <p ><span >•  Conduct gap analysis and assess the effectiveness of implemented network security controls and countermeasures.</span></p> <p ><span >•  Provide expert guidance on complex network security configurations, deployments, design workshops, and architecture reviews.</span></p> </td> </tr> <tr > <td > <p ><span >3. Threat Mitigation &amp; Incident Response Support</span></p> </td> <td > <p ><span >•  Support incident response processes, forensic investigations, and documentation for security events affecting network environments.</span></p> <p ><span >•  Apply and maintain operational security controls and countermeasures to reduce exposure to network-based threats.</span></p> <p ><span >•  Contribute to compromise assessment, threat hunting, and vulnerability response activities in coordination with relevant teams.</span></p> <p ><span >•  Implement recommendations from risk assessments, security reviews, and remediation plans to strengthen protection strategies.</span></p> </td> </tr> <tr > <td > <p ><span >4. Secure Connectivity &amp; Encryption Management</span></p> </td> <td > <p ><span >•  Manage secure data transmission requirements using appropriate encryption methods, secure connectivity controls, and approved security standards.</span></p> <p ><span >•  Validate secure network configurations to protect enterprise systems, services, and data flows across infrastructure environments.</span></p> <p ><span >•  Support the design and implementation of secure connectivity solutions for internal platforms, external integrations, and business services.</span></p> <p ><span >•  Identify risks related to network access, connectivity, and encryption dependencies and recommend mitigation actions.</span></p> </td> </tr> <tr > <td > <p ><span >5. Project Delivery &amp; RFP Support</span></p> </td> <td > <p ><span >•  Draft technical requirements and contribute to requests for proposals for network security solutions and related services.</span></p> <p ><span >•  Provide subject matter expertise in evaluating proposals, vendor solutions, and technical options to support procurement decisions.</span></p> <p ><span >•  Lead assigned technical workstreams in network security projects from planning through implementation and stabilization.</span></p> <p ><span >•  Ensure project deliverables meet technical, security, performance, and operational requirements.</span></p> </td> </tr> <tr > <td > <p ><span >6. Vendor and Support Coordination</span></p> </td> <td > <p ><span >•  Serve as the technical point of contact for vendor engagements related to network security technologies and support services.</span></p> <p ><span >•  Manage escalations of critical technical issues with vendors and ensure timely resolution and alignment with Elm requirements.</span></p> <p ><span >•  Review vendor deliverables to ensure compliance with security, performance, architecture, and service expectations.</span></p> <p ><span >•  Coordinate with internal stakeholders and vendors to support effective implementation, maintenance, and optimization of network security solutions.</span></p> </td> </tr> <tr > <td > <p ><span >7. Cross-functional Security Collaboration</span></p> </td> <td > <p ><span >•  Collaborate with cybersecurity, infrastructure, operations, architecture, and application teams to address vulnerabilities and strengthen protection strategies.</span></p> <p ><span >•  Provide expert advisory support on network security requirements for technology initiatives, platforms, and service designs.</span></p> <p ><span >•  Align with relevant stakeholders on control implementation, risk mitigation actions, and secure service delivery requirements.</span></p> <p ><span >•  Support disaster recovery planning, testing, and documentation from a network security and connectivity perspective.</span></p> </td> </tr> <tr > <td > <p ><span >8. Reporting, Documentation &amp; Knowledge Transfer</span></p> </td> <td > <p ><span >•  Prepare and maintain technical documentation, operational procedures, architecture records, incident analysis, and security configuration references.</span></p> <p ><span >•  Provide clear reports and updates on security operations, risks, incidents, project status, and improvement recommendations.</span></p> <p ><span >•  Share knowledge and provide technical guidance to strengthen team capability and reduce dependency on individual expertise.</span></p> <p ><span >•  Promote continuous improvement of network security practices, processes, monitoring, and operational governance.</span></p> </td> </tr> <tr > <td > <p ><span >9. Policies, Processes &amp; Procedures</span></p> </td> <td > <p ><span >•  Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></p> <p ><span >•  Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></p> </td> </tr> <tr > <td > <p ><span >10. Information Security</span></p> </td> <td > <p ><span >•  Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></p> </td> </tr> </tbody> </table> <p > </p> <p > </p> <table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td colspan="2" valign="top"> <p ><strong><span >JOB SPECIFICATIONS</span></strong></p> </td> </tr> <tr> <td valign="top"> <p ><strong><span >Academic and professional qualifications</span></strong></p> </td> <td valign="top"> <p ><span >• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Network Engineering, Computer Engineering, or a related field.<br>• Master’s degree or relevant professional certifications in network security, cybersecurity, infrastructure security, or information security are preferred.</span></p> </td> </tr> <tr> <td valign="top"> <p ><strong><span >Years and Nature of Experience</span></strong></p> </td> <td valign="top"> <p ><span >• 8+ years of relevant experience in network security, infrastructure security, cybersecurity operations, security architecture, secure network design, or related technology fields.<br>• Experience in designing, implementing, optimizing, and supporting secure network environments and enterprise security technologies.<br>• Experience in threat mitigation, incident response support, vulnerability remediation, security controls, compliance requirements, and vendor coordination.<br>• Experience providing expert-level technical guidance and leading complex technical workstreams related to network security solutions.</span></p> </td> </tr> </tbody> </table> <p > </p> <p > </p> <table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td colspan="3" valign="top"> <p ><strong><span >VERSION TRACKING</span></strong></p> </td> </tr> <tr> <td valign="top"> <p ><strong><span >Prepared by:</span></strong></p> </td> <td colspan="2" valign="top"> <p > </p> </td> </tr> <tr> <td valign="top"> <p ><strong><span >First review by:</span></strong></p> </td> <td colspan="2" valign="top"> <p > </p> </td> </tr> <tr> <td rowspan="3"> <p ><strong><span >Approved by:</span></strong></p> </td> <td valign="top"> <p ><strong><span >Name</span></strong></p> </td> <td valign="top"> <p > </p> </td> </tr> <tr> <td valign="top"> <p ><strong><span >Signature</span></strong></p> </td> <td valign="top"> <p > </p> </td> </tr> <tr> <td valign="top"> <p ><strong><span >Date</span></strong></p> </td> <td valign="top"> <p > </p> </td> </tr> </tbody> </table> <p > </p> <p > </p> <p > </p> </span>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To lead HS IT infrastructure, service management, and operations across all our offices, dark stores, and cloud kitchens. The successful candidate will be responsible for overseeing a team ensuring seamless operations in areas such as helpdesk support, infrastructure management, security, access control and call center solutions.</p><p>Key Responsibilities</p><p>Infrastructure &amp; IT Operations Management:</p><ul><li>Oversee the design, deployment, and management of IT infrastructure, including servers, networks, storage systems, and data centers, ensuring high availability and performance.</li><li>Manage and maintain infrastructure in cloud kitchens, dark stores, and corporate offices, ensuring minimal downtime and operational efficiency.</li><li>Ensure the implementation and maintenance of robust backup, disaster recovery, and business continuity plans.</li><li>Lead initiatives to optimize IT resources, ensuring scalability, performance, and cost-effectiveness.</li></ul><p>Helpdesk and Support Services:</p><ul><li>Manage the IT Helpdesk function, ensuring timely and effective support to internal users, and driving resolution of incidents and service requests.</li><li>Implement ITIL best practices to streamline support processes and improve the customer experience for internal teams.</li><li>Develop and maintain Service Level Agreements (SLAs) and ensure adherence to performance metrics for helpdesk services.</li></ul><p>Security and Access Management:</p><ul><li>Oversee the company s IT security strategy, ensuring the protection of systems and data across all locations.</li><li>Implement and manage security policies and protocols, including access management and control, to ensure compliance with industry regulations and standards.</li><li>Collaborate with the security team to monitor threats, manage vulnerabilities, and ensure incident response procedures are in place.</li></ul><p>Call Center Solutions:</p><ul><li>Oversee the implementation and management of call center solutions, ensuring seamless integration with company operations.</li><li>Collaborate with operations and customer service teams to improve call center technologies, driving enhanced user experience and operational efficiency</li></ul><p>Strategy &amp; Planning</p><ul><li>Contribute to the development and execution of the Division s ABCs and OKRs, while ensuring alignment with other Functions &amp; heads.</li><li>Make critical decisions that support the Division's strategic and tactical direction.</li><li>Establish the plans for the respective functions/teams and provide inputs that support the Division s goals and objectives.</li><li>Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.</li><li>Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.</li></ul><p>Governance and Resilience</p><ul><li>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.</li><li>Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.</li><li>Uphold a high-performance working environment and promote HS s Values.</li></ul><p>People Management</p><ul><li>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.</li><li>Participate in the identification and recruitment of key talents for the function.</li><li>Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.</li><li>Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.</li></ul><p>Budget Management</p><ul><li>Manage and own the budgeting cycle and provide input to the budgeting process.</li><li>Ensure effective utilization of the function's budget, and report accurately on progress and challenges.</li><li>Investigate and propose implementing strategies that result in a positive financial impact for HS.</li><li>Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered.</li><li>Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>8 - 10 years of experience in IT operations, with at least 3-5 years in a leadership role managing diverse teams.</li><li>Proven experience managing IT operations across multiple locations, including dark stores, cloud kitchens, or retail environments.</li><li>Strong understanding of IT infrastructure, networks, security, and helpdesk management.</li><li>Knowledge of ITIL framework and best practices for IT service management.</li><li>Experience with call center solutions and cloud-based infrastructure is a plus.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Strong organizational and project management abilities, with a focus on operational excel</li><li>Education and Certifications:</li><li>Bachelor s degree in Information Technology, Computer Science.</li><li>Master s degree in a relevant field is preferred</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and administer the Microsoft Security suite, including Defender for Endpoint, Defender for Cloud Apps, DLP, Data Classification, and Information Protection. Monitor and respond to security incidents, threats, and vulnerabilities. Enhance security controls, reporting, and overall security posture. Ensure compliance with security, data protection, and regulatory requirements. Collaborate with stakeholders to implement security best practices. Maintain security documentation and support audits. Demonstrate strong communication and interpersonal skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3 to 4 years of experience in security domain. Hands on experience with security tools and technologies. Network+, Security+ and any other security related certifications.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support: Provide expert-level technical assistance across Windows, macOS, and mobile platforms. Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting &amp; Escalation Management: Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support &amp; Optimize Office IT Infrastructure: Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects: Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation &amp; Knowledge Sharing: Create and refine internal documentation, SOPs, and troubleshooting guides. Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support: Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. Ensure consistent service standards across locations.</li></ul><p>Skills &amp; Competencies</p><ul><li>Advanced Troubleshooting: Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise: Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness: Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration: Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation &amp; Knowledge Sharing: Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence: Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy &amp; Leadership: Operates independently with minimal supervision, managing priorities and resolving escalations. Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p>Growth Indicators</p><ul><li>Leads Local Support Operations: Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.</li><li>Improves Support Processes &amp; User Experience: Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.</li><li>Influences Strategic IT Planning: Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor's degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).</li><li>Certifications: Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li>Experience Requirements: Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, macOS, and mobile platforms. Strong experience with MDM tools (Jamf Pro, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands-on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc.) hardware issues will be an added advantage. Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever-changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Description</strong> To lead HS IT infrastructure, service management, and operations across all our offices, dark stores, and cloud kitchens. The successful candidate will be responsible for overseeing a team ensuring seamless operations in areas such as helpdesk support, infrastructure management, security, access control and call center solutions.</p><p><strong>Key Responsibilities</strong></p><p><strong>Infrastructure &amp; IT Operations Management:</strong> Oversee the design, deployment, and management of IT infrastructure, including servers, networks, storage systems, and data centers, ensuring high availability and performance. Manage and maintain infrastructure in cloud kitchens, dark stores, and corporate offices, ensuring minimal downtime and operational efficiency. Ensure the implementation and maintenance of robust backup, disaster recovery, and business continuity plans. Lead initiatives to optimize IT resources, ensuring scalability, performance, and cost-effectiveness.</p><p><strong>Helpdesk and Support Services:</strong> Manage the IT Helpdesk function, ensuring timely and effective support to internal users, and driving resolution of incidents and service requests. Implement ITIL best practices to streamline support processes and improve the customer experience for internal teams. Develop and maintain Service Level Agreements (SLAs) and ensure adherence to performance metrics for helpdesk services.</p><p><strong>Security and Access Management:</strong> Oversee the company s IT security strategy, ensuring the protection of systems and data across all locations. Implement and manage security policies and protocols, including access management and control, to ensure compliance with industry regulations and standards. Collaborate with the security team to monitor threats, manage vulnerabilities, and ensure incident response procedures are in place.</p><p><strong>Call Center Solutions:</strong> Oversee the implementation and management of call center solutions, ensuring seamless integration with company operations. Collaborate with operations and customer service teams to improve call center technologies, driving enhanced user experience and operational efficiency</p><p><strong>Strategy &amp; Planning</strong> Contribute to the development and execution of the Division s ABCs and OKRs, while ensuring alignment with other Functions &amp; heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division s goals and objectives. Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.</p><p><strong>Governance and Resilience</strong> Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS s Values.</p><p><strong>People Management</strong> Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.</p><p><strong>Budget Management</strong> Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>8 - 10 years of experience in IT operations, with at least 3-5 years in a leadership role managing diverse teams.</li><li>Proven experience managing IT operations across multiple locations, including dark stores, cloud kitchens, or retail environments.</li><li>Strong understanding of IT infrastructure, networks, security, and helpdesk management.</li><li>Knowledge of ITIL framework and best practices for IT service management.</li><li>Experience with call center solutions and cloud-based infrastructure is a plus.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Strong organizational and project management abilities, with a focus on operational excel</li></ul><p><strong>Education and Certifications:</strong></p><ul><li>Bachelor s degree in Information Technology, Computer Science.</li><li>Master s degree in a relevant field is preferred</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide daily technical support for regional users at corporate regional offices as well as pharmacies to ensure all regional employees and locations are sustainably up and running as needed. Accountabilities Supporting daily operation of corporate users at branch offices and maintenance offices monitoring and support office services, network, IP phones, Meeting rooms, Printing and infrastructure devices. Implement IT Corporate projects and ensure End users devices (Corporate &amp; Stores) compliance with IT standards and policies. Act as a point of contact for Nahdi internal department and third level of escalation, receiving the escalations in case of third-party SLA breaching cases. Collaborate with the third parties during the project implementations for stores operations (new retail applications, pharmacies HW and technology refreshment Support in the execution and the development part of stores operations at offices and then hand it over to the third parties (retail applications preparation, devices configuration for new openings, ROBOT, QMS, Drive Thru. Etc.) Testing new systems and applications patches before deployment to ensure applications of operations excellence and quality control standards. Conducting regular site visits to all assigned regional stores, to ensure good relationship with end users and maintain their satisfaction and NPS.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education :BSc in IT (or related)</p><p>Experience: 0-3 Years of Experience</p><p>Skills: MS Office Suite Networking Basics Windows installation Infrastructure Knowledge</p><p>Certifications: Certified ITIL Foundation, and SC-OSA Inter mediate Level</p><p>Languages: English - Arabic</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p>At <strong>Takamol</strong>, we are looking for a skilled security professional to join our team. The ideal candidate will be responsible for strengthening our security posture by managing IAM, PAM, mobile security, and data protection solutions, while ensuring compliance with organizational standards.</p> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Administer and optimize Identity and Access Management (IAM) solutions to strengthen security measures.</li> <li>Supervise and manage Privileged Access Management (PAM) tools, particularly focusing on solutions like BeyondTrust, ensuring top-tier access controls and vigilant monitoring.</li> <li> Ensure the security and integrity of Azure Active Directory environments.</li> <li>Monitor and respond to security incidents and alerts related to Azure AD, implementing mitigation strategies as needed.</li> <li> Enforce security policies and configurations on mobile devices using solutions like AirWatch, MobileIron, and Microsoft Intune.</li> <li>Monitor and respond to security incidents and threats on mobile devices, ensuring compliance with organizational policies.</li> <li> Deploy and manage security monitoring tools to detect and respond to threats in real-time.</li> <li>Investigate and analyze security incidents, coordinating with relevant teams to mitigate and resolve issues.</li> <li> Oversee DLP solutions from vendors like Microsoft, Symantec, and Forcepoint to preserve the confidentiality and integrity of company data.</li> <li>Proactively scout for potential data leak points and respond decisively during data breach events.</li> <li> Collaborate closely with IT members to guarantee timely software and system patching.</li> <li>Continuously scan systems for unpatched vulnerabilities, pushing for adherence to organizational compliance benchmarks.</li> </ul> <p>#LI-DNP</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Bachelor s degree in Computer Science, Information Security, or a closely related field.</li> <li>Minimum of 6 years of specialized experience in security operations, emphasizing IAM, PAM, Azure AD, MDM, DLP, and patch management.</li> <li>Preferred certifications include the Microsoft Certified: Azure Active Directory Administrator Associate, and other relevant IAM/PAM/security certifications.</li> <li>Demonstrated capability in analytical thinking, troubleshooting, and problem-solving.</li> <li>Superior communication skills, with the ability to translate intricate security topics into understandable terms for a varied audience.</li> </ul> <p>#LI-DNP</p><p></p></section>

<p>We are seeking a skilled Information Systems Analyst to join our team and play a crucial role in optimizing our technology infrastructure and business processes. The successful candidate will be responsible for analyzing current systems, identifying areas for improvement, designing efficient solutions, and collaborating with cross-functional teams to implement system enhancements that support organizational objectives. Key responsibilities include conducting system assessments, documenting technical requirements, troubleshooting system issues, preparing detailed reports and recommendations, and ensuring data integrity and security compliance across all information systems.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>Job Purpose:</strong> </p> <p> <span>We are seeking a highly skilled and experienced <strong>Senior Specialist, IT Business Intelligence </strong>to drive innovation and digital transformation across the organization. This role requires deep expertise in the <strong>Microsoft Azure AI ecosystem</strong>, with a focus on designing, developing, and deploying advanced, enterprise-grade AI solutions. The ideal candidate will translate complex business requirements into scalable AI applications, leveraging cutting-edge technologies such as Generative AI, Large Language Models (LLMs), and Agentic AI frameworks</span> </p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li> <p> <strong>AI Solution Design and Implementation: </strong>Design and implement AI/ML solutions using Azure AI services (e.g., Azure AI Foundry) for enterprise-scale deployments.</p> </li> <li> <p> <strong>Generative AI and LLM Development: </strong>Fine-tune, deploy, and manage LLMs (e.g., GPT-4o, GPT-3.5) for business-specific use cases, including text generation, summarization, and intelligent automation.</p> </li> <li> <p> <strong>Agentic AI and Workflow Orchestration: </strong>Create and orchestrate complex AI workflows using Agentic AI frameworks (e.g., Azure AI Foundry, Autogen, CrewAI, LangGraph, Semantic Kernel) and tools like Azure Functions and Logic Apps for autonomous task execution and decision-making.</p> </li> <li> <p> <strong>Conversational AI and Integration: </strong>Build and deploy intelligent conversational AI solutions using the Microsoft Bot Framework and Azure Bot Service, ensuring seamless integration with platforms like Microsoft Teams and enterprise systems.</p> </li> <li> <p> <strong>Low-Code/No-Code Integration: </strong>Integrate AI capabilities into the Power Platform (Power Apps, Power Automate, Copilot Studio) to enable rapid, low-code application development and embed AI into business workflows.</p> </li> <li> <p> <strong>Data and Pipeline Management: </strong>Develop and manage Retrieval-Augmented Generation (RAG) pipelines integrated with enterprise data sources (e.g., SharePoint, Oracle) and ensure high-quality data modeling, cleaning, and fine-tuning for optimal AI model performance.</p> </li> <li> <p> <strong>Performance and Security: </strong>Ensure the scalability, security, and performance of all deployed Azure AI solutions, including containerization and orchestration using technologies like Docker and Azure Kubernetes Service (AKS).</p> </li> </ul> <p> <strong>Minimum Qualifications, Experience and Competencies</strong> </p> <div> <strong>Qualifications</strong> </div> <ul> <li> <span>Bachelor's or master's degree in computer science, Artificial Intelligence, or a related quantitative field.</span> </li> </ul> <div> <strong>Experience</strong> </div> <ul> <li>4 7 years of experience<span> in AI/ML development, specifically with enterprise-grade solutions</span> </li> <li> <p>Hands on experience with <span> <strong>Microsoft AI Ecosystem, Programming &amp; Frameworks, Generative AI &amp; LLMs, AI Orchestration, Data &amp; Integration</strong> </span>.</p> <p> </p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p>Excellent communication, presentation, and stakeholder management skills.</p> </li> <li> <p>Strong problem-solving and analytical thinking.</p> </li> <li> <p> <span>Ability to lead projects and mentor junior developers</span> </p> </li> <li> <p>Resilience and a proactive approach to project challenges.</p> </li> </ul> </div></div></section>