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We are looking for a UiPath RPA Support & Developer to support, maintain, and enhance enterprise automation solutions. The ideal candidate will provide L2/L3 production support, develop and optimize UiPath automations, and manage UiPath Orchestrator environments.<br>Key Responsibilities:<br>Provide L2/L3 support for UiPath bots in production. Monitor and troubleshoot Robots, Orchestrator, and automation workflows. Perform root cause analysis and resolve production incidents. Develop and enhance automations using UiPath Studio and REFramework. Build integrations with SAP applications, Microsoft 365, Share Point, Salesforce, APIs, and other enterprise systems. Support OCR, document processing, email automation, and workflow automation initiatives. Manage Orchestrator, queues, assets, credentials, robot deployment, and scheduling. Maintain technical documentation and operational runbooks. Collaborate with business and technical teams to ensure SLA compliance.<br>Requirements Bachelor's degree in computer science, IT, or a related field.3+ years of experience in UiPath development and support. Strong hands-on experience with UiPath Studio, Orchestrator, and REFramework. Experience with SAP automation (S/4HANA, BTP, Ariba, or Success Factors). Knowledge of API integrations, web automation, OCR, and Microsoft 365 tools. Strong troubleshooting, analytical, and communication skills. UiPath certification is a plus.

<h3 >About Mindrift and the Role</h3> <p >Mindrift is seeking a <strong >Freelance Full-Stack Web App Developer</strong> to contribute to the Tendem project. This is a part-time, remote position where the developer will apply full-stack engineering expertise to design, build, and maintain functional, robust, and user-friendly interactive browser-based applications for real-world use cases. The role is suited for professionals with hands-on experience across modern frontend frameworks, backend APIs, databases, and end-to-end web product delivery.</p> <h3 >Project Scope</h3> <p >The developer will design, build, and refine browser-based applications featuring real logic, state management, data persistence, and user input. These applications may range from habit trackers and budgeting tools to internal dashboards, mini-SaaS solutions, and AI-powered applications. Additionally, tasks may involve working on standalone Python applications and data-processing scripts that support or integrate with these products.</p> <h3 >Key Responsibilities</h3> <ul > <li >Build interactive web applications utilizing frontend technologies (React, ****, Vue, or similar) and backend APIs (Python/FastAPI/Flask or Node/Express).</li> <li >Design and implement data models, schemas, and persistence layers using SQL (PostgreSQL, SQLite) or NoSQL stores.</li> <li >Implement authentication, sessions, and basic role-based access control as required.</li> <li >Integrate third-party APIs and AI/LLM services (OpenAI, Anthropic, or similar) into product features.</li> <li >Manage state, validate user input, and handle error and loading states effectively.</li> <li >Develop standalone Python tools and scripts for tasks such as data processing, API clients, and lightweight backend utilities.</li> <li >Review, debug, optimize, and refactor full-stack applications to enhance correctness, security, performance, and maintainability.</li> <li >Write clear, testable code and debug end-to-end issues across frontend, backend, and database layers.</li> </ul> <h3 >Required Qualifications and Skills</h3> <ul > <li >At least <strong >3 years of relevant experience</strong> in full-stack web development or shipping interactive web applications.</li> <li >Strong foundation in full-stack web development, modern frontend frameworks, backend architecture, and building interactive browser-based applications end-to-end.</li> <li >Ability to confidently work across frontend, backend, databases, and APIs, design robust application logic, and build production-ready web applications.</li> <li >Strong problem-solving skills, attention to detail, and the ability to independently architect and ship complete features.</li> <li >A portfolio of shipped web applications is required.</li> <li >English proficiency at an <strong >Upper-intermediate (B2) or above</strong> level is required.</li> </ul> <h3 >Compensation and Work Arrangement</h3> <p >This is a part-time remote role. During active project phases, tasks are estimated to require approximately <strong >10–20 hours per week</strong>. This is an estimate and not a guaranteed workload, applicable only while the project is active. Contributors can earn <strong >up to $60 per hour equivalent</strong>, with compensation varying based on their level and pace of contribution, as well as project scope, complexity, and required expertise.</p> <h3 >Project Environment</h3> <p >This opportunity allows for fully remote work on a flexible schedule, requiring only a laptop and a stable internet connection. Developers will apply their expertise to real-world technology projects, gaining experience in building high-quality solutions for a global platform. Participants may also be eligible for performance-based bonus programs that reward high-quality work and consistent delivery.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are thrilled to announce an opening for a Sales Developer in the tire sector, joining our dynamic team within the market research industry. This role is essential for driving sales growth and expanding our market presence. As a Sales Developer, you will be responsible for engaging with clients, understanding their unique needs, and presenting tailored tire solutions that meet those needs effectively. Your efforts will not only contribute to our company’s success but also position you for significant career advancement in a rapidly evolving industry.</p><p>Our organization is committed to nurturing a culture of continuous learning and professional development. In this role, you will have access to various training programs and resources designed to enhance your skills in sales, customer engagement, and market analysis. We believe in empowering our employees to take ownership of their career paths, and as a Sales Developer, you will have the opportunity to work alongside experienced professionals who will mentor you and help you grow. This supportive environment fosters creativity and innovation, ensuring you can make a meaningful impact on our business.</p><p>Join our team and be part of an organization that values collaboration, diversity, and strategic thinking. You will have the chance to work closely with cross-functional teams, gaining insights into different aspects of the tire market and enhancing your professional skill set. This is more than just a job; it’s a chance to build a rewarding career in the tire sector while helping our clients achieve their goals through effective market research solutions and exceptional service.</p><p><b>Responsibilities:</b></p><ol><li>Develop and execute targeted sales strategies for tire products, leveraging market research insights to identify potential clients and customize sales approaches accordingly.</li><li>Conduct detailed market analysis to understand trends and demands within the tire industry, positioning our products effectively to meet client needs.</li><li>Establish and maintain strong relationships with clients, providing exceptional service and support to ensure satisfaction and foster loyalty.</li><li>Collaborate with the marketing team to create impactful sales materials and promotional campaigns that clearly communicate the benefits of our tire offerings.</li><li>Deliver engaging presentations and product demonstrations to prospective clients, highlighting the unique features and advantages of our tire products.</li><li>Monitor and analyze sales performance metrics, identifying areas for improvement and making data-driven recommendations to enhance sales effectiveness.</li><li>Attend industry trade shows and networking events to promote our tire solutions, gather competitive intelligence, and strengthen our brand presence.</li><li>Provide feedback to product development teams based on client interactions and market research findings, ensuring our tire products remain competitive and relevant.</li><li>Stay updated on industry trends and best practices in sales and market research, continuously seeking opportunities for personal and professional growth.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven sales experience with a strong track record of achieving targets in the tire industry.</li><li>Exceptional communication skills, both written and verbal, to effectively engage with clients and articulate product benefits.</li><li>Strong analytical skills to interpret market data and identify trends that can drive sales strategies.</li><li>Proficiency in CRM software and sales tools to manage leads and track performance effectively.</li><li>Ability to work collaboratively in a team environment while also demonstrating self-motivation and initiative.</li><li>Outstanding presentation skills to convey complex information clearly and persuasively to clients.</li><li>Adaptability and resilience, with a commitment to continuous learning and improvement in a dynamic market landscape.</li></ul></div>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة تكوين للصناعات المعدنية عن <strong >مطور برامج</strong> للانضمام إلى فريقها في جدة، مكة المكرمة. يركز هذا الدور بدوام كامل على تصميم وتطوير وتثبيت وصيانة حلول البرامج لتلبية متطلبات العملاء. يتطلب الدور خبرة عملية تتراوح من 0 إلى 1 سنة.</p> <h3 >الهدف من الوظيفة</h3> <p >يتمثل الهدف الأساسي لمطور البرامج في هذا الدور في تقديم حلول برمجية متكاملة وفعالة. يشمل ذلك العمل على جميع مراحل دورة حياة تطوير البرمجيات، بدءًا من فهم متطلبات العملاء وحتى نشر الحلول وصيانتها لضمان الأداء الأمثل.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >استلام وفهم خطط وتصاميم البنية البرمجية، ثم إعداد خطط مفصلة لكتابة واختبار الأكواد، مع تحديد الأطر الزمنية ومراحل التنفيذ.</li> <li >تطوير الأكواد البرمجية باستخدام لغات البرمجة المناسبة، وتجميعها لإنشاء برامج قابلة للتنفيذ.</li> <li >تنفيذ الملفات المبرمجة في بيئات مختلفة وخاضعة للتحكم، مع ضمان الالتزام التام بالمعايير المحددة.</li> <li >نشر البرامج على أجهزة العملاء وتشغيلها، بالإضافة إلى اختبار المنتج وإجراء التشغيل التجريبي للتأكد من أدائه.</li> <li >توثيق جميع إجراءات إنشاء الأكواد البرمجية خلال عملية التطوير، لتسهيل التحديثات والتغييرات المستقبلية.</li> </ul> <h3 >المؤهلات والخبرة</h3> <ul > <li >خبرة عملية تتراوح من <strong >0 إلى 1 سنة</strong> في مجال تطوير البرمجيات.</li> </ul> <h3 >بيئة العمل</h3> <p >هذا الدور هو وظيفة <strong >بدوام كامل</strong> ومقرها في مدينة جدة، ضمن منطقة مكة المكرمة. سيعمل شاغل الوظيفة ضمن فريق متخصص في شركة تكوين للصناعات المعدنية.</p> <h3 >معلومات إضافية</h3> <p >الراتب لهذا الدور غير معلن. نشجع المرشحين المؤهلين الذين يستوفون المتطلبات المذكورة على التقديم.</p></div>

Company Description Kalamashii كلماشي is a content platform that showcases everyday life and lifestyle in Saudi Arabia, starting in 2022 with curated recommendations for Riyadh’s top restaurants and cultural experiences. The platform has since grown into a media hub that reflects the diversity of Saudi living through visual and audio production, interactive experiences, and events. Kalamashii produces a range of short-form and long-form programs that highlight local stories, food culture, and social experiences, such as documentary-style reports, outdoor cooking shows, and shared tasting experiences. The company’s mission is to present the uniqueness of Saudi lifestyle across food, film, theater, music, arts, fashion, architecture, heritage, and youth culture, often through media partnerships and consumer products. Kalamashii is expanding its reach and impact and welcomes collaborators who are passionate about storytelling and cultural expression in Saudi Arabia. Role Description The New Business Developer is a full-time, on-site role based in Riyadh, responsible for identifying, developing, and closing new commercial opportunities for Kalamashii. This role includes researching potential partners and clients, brands, and consumer products, and building a robust pipeline of opportunities. The New Business Developer will conduct outreach, hold client meetings, prepare proposals and pitches, and negotiate terms to secure partnerships, sponsorships, and revenue-generating projects. Day-to-day tasks also involve collaborating with content, production, and marketing teams to design compelling partnership offerings, tracking performance of launched deals, and maintaining strong, long-term relationships with stakeholders. The role requires consistent on-site engagement with internal teams and external partners in Riyadh to drive growth and expand Kalamashii’s network in the Saudi market. Qualifications Strong New Business Development and Business Development skills, with a proven ability to create and grow revenue streams. Business and Sales skills to structure deals, negotiate agreements, and manage commercial relationships effectively. Excellent Communication skills, including clear presentation, persuasive pitching, and professional client relationship management. Experience in media, entertainment, lifestyle, or related industries in Saudi Arabia is highly beneficial. Ability to conduct market research, identify trends, and translate insights into actionable business opportunities. Comfort working on-site in Riyadh, collaborating across creative and commercial teams in a fast-paced environment. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience

Company Description Kalamashii كلماشي is a content platform that showcases everyday life and lifestyle in Saudi Arabia, starting in 2022 with curated recommendations for Riyadh’s top restaurants and cultural experiences. The platform has since grown into a media hub that reflects the diversity of Saudi living through visual and audio production, interactive experiences, and events. Kalamashii produces a range of short-form and long-form programs that highlight local stories, food culture, and social experiences, such as documentary-style reports, outdoor cooking shows, and shared tasting experiences. The company’s mission is to present the uniqueness of Saudi lifestyle across food, film, theater, music, arts, fashion, architecture, heritage, and youth culture, often through media partnerships and consumer products. Kalamashii is expanding its reach and impact and welcomes collaborators who are passionate about storytelling and cultural expression in Saudi Arabia. Role Description The New Business Developer is a full-time, on-site role based in Riyadh, responsible for identifying, developing, and closing new commercial opportunities for Kalamashii. This role includes researching potential partners and clients, brands, and consumer products, and building a robust pipeline of opportunities. The New Business Developer will conduct outreach, hold client meetings, prepare proposals and pitches, and negotiate terms to secure partnerships, sponsorships, and revenue-generating projects. Day-to-day tasks also involve collaborating with content, production, and marketing teams to design compelling partnership offerings, tracking performance of launched deals, and maintaining strong, long-term relationships with stakeholders. The role requires consistent on-site engagement with internal teams and external partners in Riyadh to drive growth and expand Kalamashii’s network in the Saudi market. Qualifications Strong New Business Development and Business Development skills, with a proven ability to create and grow revenue streams. Business and Sales skills to structure deals, negotiate agreements, and manage commercial relationships effectively. Excellent Communication skills, including clear presentation, persuasive pitching, and professional client relationship management. Experience in media, entertainment, lifestyle, or related industries in Saudi Arabia is highly beneficial. Ability to conduct market research, identify trends, and translate insights into actionable business opportunities. Comfort working on-site in Riyadh, collaborating across creative and commercial teams in a fast-paced environment. Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience

<p>PulseMediaNL is a dynamic and innovative digital marketing agency specializing in delivering cutting-edge marketing solutions for businesses in the healthcare, medical, and wellness sectors. Our mission is to help clients achieve sustainable growth through data-driven strategies, high-performance campaigns, and creative digital solutions. As PulseMediaNL continues to expand its global presence, we are looking for a Junior Front-End Developer based in the MENA region to join our growing remote team. This role is ideal for an enthusiastic developer who is eager to build high-quality user interfaces, collaborate with designers and marketers, and grow their technical skills in a fast-paced, healthcare-focused environment. If you are passionate about front-end development, modern web technologies, and creating engaging digital experiences, we d love to hear from you!</p> <p>Key Responsibilities</p> <ul> <li><strong>Front-End Development &amp; Implementation</strong> <ul> <li>Develop and maintain responsive, user-friendly web interfaces for healthcare and medical clients.</li> <li>Translate UI/UX designs into clean, high-quality, and reusable front-end code.</li> <li>Assist in building landing pages, websites, and marketing assets that support digital campaigns.</li> </ul> </li> <li><strong>Collaboration with Design &amp; Marketing Teams</strong> <ul> <li>Work closely with designers, digital marketers, and project managers to ensure seamless implementation of designs and functionality.</li> <li>Support marketing initiatives by implementing front-end changes for SEO, CRO, and performance optimization.</li> </ul> </li> <li><strong>Website Performance &amp; Optimization</strong> <ul> <li>Optimize websites for speed, performance, and cross-browser compatibility.</li> <li>Ensure responsive design across desktop, tablet, and mobile devices.</li> <li>Follow best practices for accessibility and usability.</li> </ul> </li> <li><strong>CMS &amp; Content Updates</strong> <ul> <li>Assist in maintaining and updating websites built on CMS platforms such as WordPress.</li> <li>Implement content updates, layouts, and page templates as required by clients and internal teams.</li> </ul> </li> <li><strong>Quality Assurance &amp; Debugging</strong> <ul> <li>Identify and fix front-end bugs and UI issues.</li> <li>Test features across multiple browsers and devices to ensure consistency and reliability.</li> </ul> </li> <li><strong>Continuous Learning &amp; Improvement</strong> <ul> <li>Stay up-to-date with modern front-end technologies, frameworks, and best practices.</li> <li>Actively learn from senior developers and participate in code reviews and feedback sessions.</li> </ul> </li> </ul> <p>Why Join PulseMediaNL?</p> <ul> <li><strong>Competitive Salary &amp; Benefits</strong> <ul> <li>Attractive compensation package based on experience and skills.</li> <li>Paid time off and holidays (based on country of residence).</li> </ul> </li> <li><strong>Professional Development</strong> <ul> <li>Hands-on mentorship from experienced developers and designers.</li> <li>Opportunities to grow into a mid-level front-end or full-stack role.</li> <li>Exposure to real-world projects in healthcare and global markets.</li> </ul> </li> <li><strong>Fully Remote Work Environment</strong> <ul> <li>Work from anywhere within the MENA region.</li> <li>Flexible working hours with a strong focus on work-life balance.</li> <li>Remote-first culture with collaborative tools and workflows.</li> </ul> </li> <li><strong>Innovative &amp; Supportive Culture</strong> <ul> <li>Join a creative, forward-thinking team that values innovation and quality.</li> <li>Supportive environment where learning and growth are encouraged.</li> </ul> </li> <li><strong>Meaningful Impact</strong> <ul> <li>Contribute to digital solutions that positively impact healthcare and wellness industries locally and globally.</li> </ul> </li> </ul> <p>How to Apply</p> <p>If you are a motivated Junior Front-End Developer based in the MENA region and excited to grow your career in a digital agency focused on healthcare marketing, we d love to hear from you. Please submit your resume and portfolio (if available). PulseMediaNL is an equal opportunity employer. We welcome applicants from all backgrounds and encourage individuals from diverse perspectives to apply.</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>0-2 years of experience in front-end development (internships, freelance work, or personal projects count).</li> <li>Experience working with real-world websites or web applications is a plus.</li> <li>Bachelor's degree in Computer Science, Web Development, Software Engineering, or a related field (or equivalent practical experience).</li> <li>Solid understanding of HTML5, CSS3, and JavaScript.</li> <li>Familiarity with responsive design principles and mobile-first development.</li> <li>Basic knowledge of front-end frameworks or libraries (e.g., React, Vue, or similar) is a plus.</li> <li>Experience with CMS platforms such as WordPress is preferred.</li> <li>Basic understanding of SEO-friendly front-end practices.</li> <li>Experience using version control systems (e.g., Git).</li> <li>Familiarity with design handoff tools like Figma or Adobe XD.</li> <li>Basic knowledge of performance optimization and cross-browser compatibility.</li> <li>Strong attention to detail and problem-solving mindset.</li> <li>Good communication skills and ability to work in a remote team environment.</li> <li>Eagerness to learn, grow, and take feedback positively.</li> <li>Ability to manage time effectively and meet deadlines.</li> <li>Experience working with Tailwind CSS, Bootstrap, or similar CSS frameworks.</li> <li>Basic understanding of accessibility standards (WCAG).</li> <li>Exposure to healthcare, medical, or regulated industries is a bonus.</li> <li>Familiarity with basic JavaScript build tools or workflows.</li> <li>Knowledge of English is required; Arabic is a strong plus.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Role Summary</p><p><br></p><p>We are seeking a Senior Low-Code / No-Code Developer to design, develop, configure, and maintain enterprise applications, workflows, forms, portals, dashboards, and process automation solutions for SAIP's Intellectual Property digital transformation program.</p><p><br></p><p>Key Responsibilities</p><p>Develop enterprise applications using Low-Code/No-Code platforms.</p><p>Design and configure business workflows, approval processes, case management, SLAs, routing, and escalations.</p><p>Build dynamic web/mobile forms, self-service portals, dashboards, and reporting solutions.</p><p>Configure business rules, validation, permissions, notifications, and approval logic.</p><p>Integrate LCNC applications with enterprise systems using REST/SOAP APIs, JSON/XML, and API gateways.</p><p>Implement RBAC, audit logging, security controls, and data governance.</p><p>Manage application lifecycle across Dev, Test, UAT, and Production environments.</p><p>Perform testing, troubleshooting, production support, documentation, and knowledge transfer.</p><p>Work with Product Owners, BAs, Architects, Integration Developers, QA, and business stakeholders in an Agile environment.</p><p>Mandatory Technical Skills</p><p>5+ years hands-on Low-Code/No-Code development.</p><p>Strong experience with one or more:</p><p>Camunda</p><p>Microsoft Power Platform / Power Automate / Dataverse</p><p>Appian</p><p>OutSystems</p><p>Mendix</p><p>ServiceNow App Engine</p><p>Strong knowledge of workflow automation, BPMN, business rules, digital forms, and case management.</p><p>Experience with REST/SOAP APIs, JSON/XML, Microsoft Graph API, API Management, or Logic Apps.</p><p>Working knowledge of SQL and data modelling.</p><p>Working knowledge of JavaScript, TypeScript, Power Fx, HTML/CSS.</p><p>Experience integrating applications with enterprise systems and databases.</p><p>Qualifications</p><p>Bachelor's degree in Computer Science, Software Engineering, IT, Information Systems, or related field.</p><p>7+ years software development experience.</p><p>5+ years enterprise Low-Code/No-Code development.</p><p>Experience in enterprise/government digital transformation projects.</p><p>Agile delivery experience.</p><p><br></p><p>Preferred: Public-sector/regulatory experience, Intellectual Property systems, BOT/Managed Services experience, and relevant LCNC certifications.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>5+ years hands-on Low-Code/No-Code development.</p><p>Strong experience with one or more:</p><p>Camunda</p><p>Microsoft Power Platform / Power Automate / Dataverse</p><p>Appian</p><p>OutSystems</p><p>Mendix</p><p>ServiceNow App Engine</p><p>Strong knowledge of workflow automation, BPMN, business rules, digital forms, and case management.</p><p>Experience with REST/SOAP APIs, JSON/XML, Microsoft Graph API, API Management, or Logic Apps.</p><p>Working knowledge of SQL and data modelling.</p><p>Working knowledge of JavaScript, TypeScript, Power Fx, HTML/CSS.</p><p>Experience integrating applications with enterprise systems and databases.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is an Egypt-based IT services provider delivering enterprise technology solutions, application development, process management, and infrastructure support for clients globally.<br> Working across the Information Technology and Services space, the company helps organizations build, connect, and support the systems that keep critical operations running.<br> This role is well suited to a developer who enjoys enterprise integration work and wants to contribute to middleware solutions that support complex business and technical needs.<br> As an IBM DataPower Developer, you will play an important part in building and supporting secure, reliable services while working with cross-functional teams across delivery and operations.<br> Responsibilities Configure and maintain MPGW, Web Service Proxy, and XML Firewall services.<br> Develop and support XSLT-based transformation logic for integration workflows.<br> Troubleshoot, debug, and performance tune IBM DataPower services.<br> Collaborate with integration, application, QA, infrastructure, and DevOps teams throughout the development lifecycle.<br> Private Health Insurance Training &amp; Development Required Qualifications Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Information Systems, or a related field, or equivalent practical experience in enterprise integration and middleware technologies with strong IBM DataPower expertise.<br> 4 to 6 years of relevant experience in IBM DataPower development, including troubleshooting, debugging, and performance tuning IBM DataPower services.<br> Hands-on experience with XSLT development and transformation logic, along with proficiency in XML, XSD, WSDL, SOAP, and REST-based web services.<br> Experience configuring and managing IBM DataPower services including Multi-Protocol Gateway (MPGW), Web Service Proxy, and XML Firewall.<br> Strong understanding of SOA and middleware integration concepts, with knowledge of security protocols and policies including OAuth, SSL/TLS, and AAA.<br> Experience working in Agile or Scrum delivery environments and collaborating with integration, application, QA, infrastructure, and DevOps teams throughout the development lifecycle.<br> Proficient in English for technical discussions, documentation, and collaboration with cross-functional and international delivery teams.<br> Eligible to work in Riyadh, Saudi Arabia.<br> Preferred Qualifications Exposure to IBM API Connect or other API management platforms.<br> Experience in the telecom domain.<br> Proficiency in Arabic &amp; English for day-to-day communication with local stakeholders and team members in Saudi Arabia.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

IVR Developer<br>We are looking for an experienced IVR Developer to design, develop, implement, and optimize Interactive Voice Response (IVR) solutions aligned with business requirements and customer experience goals.<br>Key Responsibilities Design and develop IVR applications, call flows, menus, prompts, routing logic, and self-service workflows. Develop and customize IVR scripts using platforms such as Avaya, Cisco, Genesys, Twilio, Zoom, and Amazon Connect. Integrate IVR solutions with CRM, C2M, ERP, contact center, and ticketing systems. Work with APIs, databases, middleware, and web services to enable data-driven IVR interactions. Ensure integration with SIP, VoIP, PSTN, and telephony platforms. Implement skill-based routing, call queuing, callbacks, multilingual menus, and self-service capabilities. Support multi-channel customer engagement, including voice, SMS, and chatbot handoff. Customize IVR workflows based on business requirements and customer journey mapping. Conduct end-to-end, load, and stress testing before production deployment. Troubleshoot IVR issues and provide ongoing monitoring, support, and performance optimization. Conduct quarterly IVR health checks to ensure system availability and functionality. Maintain technical documentation covering IVR workflows, configurations, integrations, and changes. Identify and address security vulnerabilities highlighted by the Information Security team.<br>Required Qualifications & Experience Bachelor’s degree in Computer Science, Information Technology, or a related field.8–10 years of hands-on experience in contact center and IVR environments. Strong experience with contact center platforms such as Zoom, Bright Pattern, Cisco, and Avaya. Hands-on knowledge of IVR development, call routing, telephony integration, APIs, databases, and middleware. Strong troubleshooting, testing, integration, and system optimization skills. Good understanding of SIP, VoIP, PSTN, and contact center technologies. Experience working with enterprise CRM, ERP, ticketing, and customer-service platforms.