وظائف مساعد مدير مطعم في السعودية

<p>Key Responsibilities:</p><p>&nbsp;</p><p>• Assist in managing and overseeing daily restaurant operations.</p><p>• Supervise teams and ensure compliance with company policies and procedures.</p><p>• Monitor food quality, service standards, and food safety.</p><p>• Control operational costs, inventory, and minimize waste.</p><p>• Monitor operational performance and identify areas for improvement.</p><p>• Coordinate with branch managers and other departments to resolve operational issues.</p><p>&nbsp;</p><p>• Ensure brand standards and customer satisfaction are maintained.</p><p>&nbsp;</p>

Mӧvenpick Hotel & Residences Riyadh<br><br><br><br>Job Description<br><br>The F&B Host/Hostess serves as the first point of contact and the "face" of the hotel’s dining outlets. This role is responsible for warmly welcoming guests, managing reservations, efficiently coordinating seating arrangements, and ensuring a seamless, premium first impression that aligns with Mövenpick’s renowned standards of hospitality.<br><br>Key Responsibilities<br><br>1. Guest Welcome & Seating Management<br><br>Greet guests warmly and professionally upon arrival with a genuine smile, using their names whenever possible (especially for Accor Live Limitless/ALL members and VIPs).<br><br>Escort guests to their designated tables, present menus, introduce their server, and ensure they are comfortably seated.<br><br>Manage the flow of the restaurant floor efficiently, balancing table distributions among service staff to prevent bottlenecks.<br><br>Extend a gracious and polite farewell to guests as they leave, ensuring their feedback is positive.<br><br>2. Reservations & System Administration<br><br>Handle all incoming dining inquiries, bookings, and walk-ins utilizing the restaurant management system (e.g., Table Check, Open Table, or Seven Rooms).<br><br>Optimize seating capacity by strategically planning table allocations for breakfasts, lunches, theme nights, and special events.<br><br>Maintain an updated guest history database, noting specific dietary preferences, seating requests, allergies, and special occasions (birthdays, anniversaries).<br><br>3. Operational Support & Communication<br><br>Maintain a pristine, organized, and elegant reception desk/host station at all times.<br><br>Collaborate closely with the service and kitchen teams to communicate table changes, special guest requests, VIP arrivals, or dietary restrictions.<br><br>Assist the service team during peak operational hours by helping clear tables, presenting bills, or resetting tables if required.<br><br>Stay thoroughly informed about daily specials, menu ingredients, hotel promotions, and operating hours across all hotel facilities.<br><br>4. Professional Etiquette & Brand Compliance<br><br>Adhere strictly to Mövenpick grooming, uniform, and presentation standards.<br><br>Handle guest complaints or wait-time frustrations diplomatically and professionally, escalating issues to the Restaurant Manager when necessary.<br><br>Support hotel localization goals (Saudization) by embodying authentic local hospitality and fostering a welcoming cultural environment.<br><br>Skills & Qualifications<br><br>Experience: Minimum of 1–2 years of experience in a host/hostess or guest-facing role within a 5-star hotel, luxury restaurant, or high-end lounge.<br><br>Language: Excellent command of English (spoken and written) is required. Fluency in Arabic is highly advantageous to effectively communicate with local corporate clients and families.<br><br>Technical Skills: Familiarity with modern restaurant reservation platforms and Point of Sale (POS) systems (e.g., Micros Symphony).<br><br>Interpersonal Skills: Exceptional communication and presentation skills, high emotional intelligence, a vibrant personality, and the ability to remain calm and elegant under pressure.<br><br>Flexibility: Willingness to work flexible shifts, including weekends, holidays, and split shifts according to business needs.

<p><br></p><p><b>DUTIES &amp; RESPONSIBILITIES</b></p><p>Operations &amp; Guest Experience</p><ul><li>Manage the day-to-day operation of the restaurant, ensuring smooth and efficient service across all meal periods.</li><li>Maintain a strong presence on the restaurant floor and actively engage with guests.</li><li>Ensure consistently high standards of service, presentation, cleanliness, and overall guest experience.</li><li>Handle guest feedback and complaints professionally and ensure appropriate follow-up and service recovery.</li><li>Coordinate closely with the Kitchen and other operational departments to ensure seamless service.</li><li>Ensure restaurant opening and closing procedures are properly completed.</li><li>Monitor reservations, table allocation, guest flow, and restaurant capacity to maximize efficiency and guest satisfaction.</li><li>Ensure all equipment, furniture, operating supplies, and restaurant facilities are maintained in excellent condition.</li></ul><p>Leadership &amp; People Management</p><ul><li>Lead, motivate, coach, and develop the restaurant team to deliver exceptional service.</li><li>Conduct daily briefings and ensure team members are updated on hotel activities, promotions, VIPs, menu changes, and operational priorities.</li><li>Prepare and manage duty rosters according to business requirements while maintaining appropriate staffing levels.</li><li>Monitor attendance, punctuality, grooming, and performance of team members.</li><li>Conduct regular performance discussions, coaching, and on-the-job training.</li><li>Support the recruitment, onboarding, training, and development of restaurant colleagues.</li><li>Promote teamwork, accountability, engagement, and a positive working environment.</li><li>Work closely with People &amp; Culture on employee relations, performance management, training, and development matters.</li></ul><p>Financial &amp; Commercial Performance</p><ul><li>Support the achievement of restaurant revenue, profitability, and departmental targets.</li><li>Monitor daily revenue, covers, average spend, and other key performance indicators.</li><li>Identify opportunities to increase revenue through upselling, promotions, and effective menu knowledge.</li><li>Control operating expenses, payroll costs, wastage, breakage, and consumption of supplies.</li><li>Participate in inventory management and ensure proper control of restaurant operating equipment and supplies.</li><li>Support the preparation and monitoring of departmental budgets and forecasts.</li></ul><p>Quality, Hygiene &amp; Compliance</p><ul><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and municipality requirements.</li><li>Maintain Mantis/Accor brand and service standards throughout the restaurant.</li><li>Ensure all team members follow established SOPs and departmental policies.</li><li>Conduct regular operational checks and take corrective action where required.</li><li>Ensure all required documentation, checklists, reports, and records are accurately maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food &amp; Beverage Management, or a related field.</li><li>Minimum 3-5 years of Food &amp; Beverage experience in a hotel or hospitality environment.</li><li>At least 1-2 years in a managerial role.</li><li>Luxury or upscale hospitality experience is preferred.</li><li>Pre-opening experience is an advantage.</li></ul>

<p>To produce an outstanding guest experience within the outlet concept by managing a service team. The Assistant Room Service Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit. The Assistant Room Service Manager must grow into the position of Room Service Manager. Responsible to Room Service Manager. Responsible for Room Service Supervisor, Order Taker, Waiter / Waitress. Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. Assist in leading the Room Service efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit. Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example. Ensure that the place of work and surrounding area is kept clean and organised at all times. Act as a Manager in duty in the absence of the Room Service Manager in the outlet. Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Room Service Manager. Have an understanding of the monthly profit and loss statement of the department. Conduct all outlet meetings in the absence of the Room Service Manager. Perform up selling for all items offered by the department assigned as well as offering alternatives. Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the Room Service for more success. Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled. Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting. Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives. Plan daily routine checklist and station division according to the work schedule. Assist the Room Service Manager to produce outlet-specific reports and analysis for the monthly performance meeting. Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings. Attend all required trainings as described by the department. Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served. Report incidents that require disciplinary actions immediately to the Room Service Manager. Coordinate the review of outlet s operations manual updates annually as requested by the Room Service Manager. Support activities and cooperation with the suppliers. Assist in carrying out scheduled inventories of products and operating equipment. Undertake reasonable tasks and secondary duties as appointed by the Head of Department. Respond to any changes in the department as dictated by the hotel management. Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest. Ensure that the opening and closing procedures established for the outlet are followed. Act as Food &amp; Beverage Duty Manager during the absence of the Food &amp; Beverage Head of Department and Assistant Head of Department. Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically. Attend all daily/weekly Food &amp; Beverage Meeting in the absence of the Room Service Manager. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p>

<p>Responsible for the management of all aspects of the outlet functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.</p><p><strong>Responsibilities:</strong></p><ul><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level on a daily basis.</li><li>Maintain complete knowledge of: a. All brands for non-alcoholic selections available in restaurant. b. The characteristics and description of every wine/champagne by the glass and major wines on the wine list. c. Designated glassware and garnishes for drinks. d. All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices. e. Daily menu specials, 86 items. f. Dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code. g. P.O.S. and manual system procedures. h. Daily house count, arrivals/departures, V.I.P.'s. i. Scheduled in-house group activities, locations and times. j. Correct maintenance and use of equipment. k. All department policies/service procedures. l. Seven Rooms system m. Well versed with Costing and BirchStreet system for ordering. n. Well versed with Oasys for the Payroll Check storage areas for proper supplies, organization and cleanliness.</li><li>Instruct designated associates to rectify any cleanliness/organization deficiencies.</li><li>Establish par levels for supplies and equipment.</li><li>Complete requisitions to replenish shortages or additional items needed for the anticipated business.</li><li>Requisition linen required for business and assign staff to transport such to the restaurant.</li><li>Meet with the Chef to review daily specials and 86 items, update board throughout shift.</li><li>Ensure that staff are aware of such.</li><li>Periodically check with the Front Desk to review updates on house count and arrivals.</li><li>Review of sales for previous day; resolve discrepancies with Accounting.</li><li>Track revenue against budget.</li><li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.</li><li>Adjust schedules throughout the week to meet the business demands.</li><li>Ensure that staff report to work as scheduled.</li><li>Document any late or absent associates.</li><li>Coordinate breaks for staff.</li><li>Assign work and side duties to staff in accordance with departmental procedures.</li><li>Communicate additions or changes to the assignments as they arise throughout the shift.</li><li>Identify situations, which compromise the department's standards and delegate these tasks.</li><li>Monitor the preparation of station assignments, ensuring compliance with departmental standards.</li><li>Conduct Pre-Shift meetings (briefing) with staff and review all information pertinent to the day's business.</li><li>Conduct De-Briefing post the operations for each meal period.</li><li>Inspect grooming and attire of staff; rectify any deficiencies.</li><li>Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective associates.</li><li>Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associates.</li><li>Inspect table set-ups; check for cleanliness, neatness and agreement to departmental standards; rectify deficiencies with respective associates.</li><li>Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order.</li><li>Direct respective associates to rectify deficiencies.</li><li>Ensure that the Hostess Desk is clean, organized and stocked with designated supplies.</li><li>Review the Seven Rooms system, pre-assign designated tables and follow up on all special requests.</li><li>Ensure that specified number of menus, both food and beverages are available and are in good condition for each meal period.</li><li>Check the pick-up station and side stations, ensuring agreement to standards of cleanliness, supply of stock and organization.</li><li>Monitor and assist Hostess in greeting and escorting guests to their tables according to Standard of Procedure.</li><li>Ensure that tables are set up to their best to service the guests.</li><li>Anticipate heavy business times and organize procedures to handle extended waiting lines.</li><li>Anticipate guest s needs, respond promptly and acknowledge all guests.</li><li>Always promote positive guest relations.</li><li>Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.</li><li>Monitor and handle guest complaints and ensuring guest satisfaction.</li><li>Monitor guest reactions and confer frequently with service staff to ensure guest satisfaction.</li><li>Check the status of all orders and ensure that they are delivered within designated timelines.</li><li>Monitor and ensure that all tables are cleared up and reset according to department procedures.</li><li>Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas.</li><li>Assist all associate with their job functions to ensure optimum service to guests.</li><li>Answer outlet phone within 3 rings, using correct verbiage and telephone etiquette as per SOP.</li><li>Access all functions of the P.O.S. system in accordance with specifications.</li><li>Handle void checks in accordance with Accounting procedures.</li><li>Assist Servers with expediting payment challenges.</li><li>Ensure all cashiering procedures are processed in compliance with Accounting standards.</li><li>Issue manual checks when the system is down and ensure accountability in such situations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum three years experience as an Assistant Restaurant Manager/ Captain, preferably in a luxury or ultra-luxury environment.</li><li>High school graduate, some college.</li><li>Must be able to perform job functions with attention to detail, speed and accuracy, prioritize, organize and follow-up; be a clear thinker, remain calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li>Knowledge of various food service styles (i.e., French service, Russian service, Tableside Flamb service, Butler style service); ability to satisfactorily communicate in English with guests, management and co-workers to their understanding; ability to compute basic mathematical calculations; familiarity with food and beverage cost controls.</li><li>Required to speak, read and write English, with fluency in other languages preferred.</li><li>Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> To produce an outstanding guest experience within the outlet concept by managing a service team. The Assistant Room Service Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit. The Assistant Room Service Manager must grow into the position of Room Service Manager.<br><br><br><ul><li>Responsible to Room Service Manager.</li><li>Responsible for Room Service Supervisor, Order Taker, Waiter / Waitress.</li><li>Set an example by reporting to duty punctually wearing business attire according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>&nbsp;Assist in leading the Room Service efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.</li><li>Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.</li><li>&nbsp;Ensure that the place of work and surrounding area is kept clean and organised at all times.</li><li>Act as a Manager in duty in the absence of the Room Service Manager in the outlet.</li><li>Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Room Service Manager.</li><li>Have an understanding of the monthly profit and loss statement of the department.</li><li>Conduct all outlet meetings in the absence of the Room Service Manager.</li><li>&nbsp;Perform up selling for all items offered by the department assigned as well as offering alternatives.</li><li>Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the Room Service for more success.</li><li>&nbsp;Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.</li><li>Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.</li><li>Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.</li><li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li><li>Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.</li><li>Plan daily routine checklist and station division according to the work schedule.</li><li>Assist the Room Service Manager to produce outlet-specific reports and analysis for the monthly performance meeting.</li><li>Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.</li><li>Attend all required trainings as described by the department.</li><li>&nbsp;Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.</li><li>Report incidents that require disciplinary actions immediately to the Room Service Manager.</li><li>Coordinate the review of outlet’s operations manual updates annually as requested by the Room Service Manager.</li><li>Support activities and cooperation with the suppliers.</li><li>Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Undertake reasonable tasks and secondary duties as appointed by the Head of Department.</li><li>&nbsp;Respond to any changes in the department as dictated by the hotel management.</li><li>Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.</li><li>&nbsp;Ensure that the opening and closing procedures established for the outlet are followed.</li><li>Act as Food &amp; Beverage Duty Manager during the absence of the Food &amp; Beverage Head of Department and Assistant Head of Department.</li><li>Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.</li><li>Attend all daily/weekly Food &amp; Beverage Meeting in the absence of the Room Service Manager.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.&nbsp;<br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>The Assistant Manager is responsible for the overall operation and performance of the restaurant, ensuring exceptional guest experiences, efficient daily operations, strong team performance, and achievement of financial and service objectives. The role leads the restaurant team by example, ensuring that Mantis/Accor service standards, brand values, food safety requirements, and property policies are consistently maintained.</p><p><strong>DUTIES &amp; RESPONSIBILITIES</strong></p><p><strong>Operations &amp; Guest Experience</strong></p><ul><li>Manage the day-to-day operation of the restaurant, ensuring smooth and efficient service across all meal periods.</li><li>Maintain a strong presence on the restaurant floor and actively engage with guests.</li><li>Ensure consistently high standards of service, presentation, cleanliness, and overall guest experience.</li><li>Handle guest feedback and complaints professionally and ensure appropriate follow-up and service recovery.</li><li>Coordinate closely with the Kitchen and other operational departments to ensure seamless service.</li><li>Ensure restaurant opening and closing procedures are properly completed.</li><li>Monitor reservations, table allocation, guest flow, and restaurant capacity to maximize efficiency and guest satisfaction.</li><li>Ensure all equipment, furniture, operating supplies, and restaurant facilities are maintained in excellent condition.</li></ul><p><strong>Leadership &amp; People Management</strong></p><ul><li>Lead, motivate, coach, and develop the restaurant team to deliver exceptional service.</li><li>Conduct daily briefings and ensure team members are updated on hotel activities, promotions, VIPs, menu changes, and operational priorities.</li><li>Prepare and manage duty rosters according to business requirements while maintaining appropriate staffing levels.</li><li>Monitor attendance, punctuality, grooming, and performance of team members.</li><li>Conduct regular performance discussions, coaching, and on-the-job training.</li><li>Support the recruitment, onboarding, training, and development of restaurant colleagues.</li><li>Promote teamwork, accountability, engagement, and a positive working environment.</li><li>Work closely with People &amp; Culture on employee relations, performance management, training, and development matters.</li></ul><p><strong>Financial &amp; Commercial Performance</strong></p><ul><li>Support the achievement of restaurant revenue, profitability, and departmental targets.</li><li>Monitor daily revenue, covers, average spend, and other key performance indicators.</li><li>Identify opportunities to increase revenue through upselling, promotions, and effective menu knowledge.</li><li>Control operating expenses, payroll costs, wastage, breakage, and consumption of supplies.</li><li>Participate in inventory management and ensure proper control of restaurant operating equipment and supplies.</li><li>Support the preparation and monitoring of departmental budgets and forecasts.</li></ul><p><strong>Quality, Hygiene &amp; Compliance</strong></p><ul><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and municipality requirements.</li><li>Maintain Mantis/Accor brand and service standards throughout the restaurant.</li><li>Ensure all team members follow established SOPs and departmental policies.</li><li>Conduct regular operational checks and take corrective action where required.</li><li>Ensure all required documentation, checklists, reports, and records are accurately maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food &amp; Beverage Management, or a related field.</li><li>Minimum 3 5 years of Food &amp; Beverage experience in a hotel or hospitality environment.</li><li>At least 1 2 years in a managerial role.</li><li>Luxury or upscale hospitality experience is preferred.</li><li>Pre-opening experience is an advantage.</li></ul>

???? We're Hiring | Assistant Marketing Manager<br>At Americana Restaurants, we operate leading global brands across the Kingdom, including KFC, Hardee's, Pizza Hut, Krispy Kreme, TGI Fridays, and Peet's Coffee.<br>We are looking for an experienced Saudi marketing professional to help lead our brand marketing in the Kingdom.<br>???? Location: Riyadh - Head Office???? Department: Marketing???? Employment Type: Full-time<br>???? Marketing Strategy & Campaigns<br>- Lead the development and execution of annual and seasonal marketing plans, including new product launches and local store initiatives.- Build the campaign calendar around Ramadan, Eid, Founding Day, National Day, and entertainment seasons.- Brief and manage creative, media, and production agencies to deliver on time and on brand.<br>???? Digital & Social Media<br>- Oversee social media, digital advertising, and in-app and online ordering promotions.- Drive Arabic-first content with strong cultural relevance to Saudi consumers.- Manage promotions across the delivery platforms operating in the Kingdom.<br>???? Brand & Sales<br>- Ensure brand consistency across menus, in-store materials, packaging, and digital touchpoints.- Partner with Operations on sales-driving promotions, loyalty, and customer retention.- Visit stores across the Kingdom's regions to assess execution and brand standards.<br>???? Budget, Performance & Compliance<br>- Own the marketing budget, track spend, and report on campaign ROI and sales impact.- Ensure activity meets Saudi requirements for promotions, food labelling, advertising, and influencer engagement.- Guide and support marketing associates in day-to-day execution.<br>???? Qualifications & Experience<br>- Bachelor's degree in Marketing, Communications, Business, or a related field.- 5-6 years of marketing experience, preferably in QSR, F&B, hospitality, or retail in the Saudi market.- Proven track record managing campaigns end to end and working with agencies.- Strong digital marketing and analytical skills.- Fluency in Arabic and English.- Knowledge of Saudi advertising and influencer regulations is a plus.<br><br>⭐ Skills<br>Strategic thinking • Creativity • Stakeholder and agency management • Analytical thinking • Execution and results orientation • Team leadership.<br><br>???????? This opportunity is open to Saudi nationals only, in line with our commitment to developing national talent and supporting Saudi Vision 2030.<br><br>#Hiring #Riyadh Jobs #Saudization #Marketing #Americana #Americana Restaurants

???? We're Hiring | Assistant Quality Assurance Manager<br>At Americana Restaurants, we operate leading global brands across the Kingdom, including KFC, Hardee's, Pizza Hut, Krispy Kreme, TGI Fridays, and Peet's Coffee.<br>We are looking for an experienced Saudi food safety professional to strengthen our Quality Assurance team.<br>???? Location: Riyadh - Head Office???? Department: Quality Assurance???? Employment Type: Full-time???? Nature of Work: Office-based with regular audits and visits across the Kingdom<br>???? Quality Management System<br>- Support the delivery of the annual market Quality Plan and the expansion of our quality management system.- Follow and advise on Americana QMS procedures, including purchasing only from approved vendors.- Analyse quality data, report on performance, and drive improvement with Brand Operations.<br>???? Audits & Food Safety<br>- Ensure planned supplier, distribution centre, commissary, and restaurant audits are completed.- Run the product surveillance programme and support supplier and product approvals.- Support food safety risk assessment, incident reporting, and investigation of serious incidents.- Maintain compliance with Saudi food safety regulations and franchisor standards.<br>???? Product Quality & Complaints<br>- Lead product cutting and evaluations to maintain approved quality standards.- Support product localisation with vendors to the required specification or Gold Standard.- Resolve food complaints through store and supplier investigation, root cause analysis, and corrective action.<br>???? People & Stakeholders<br>- Support recruitment, training, and development of QA specialists.- Work closely with Procurement, Supply Chain, Maintenance, and Brand Operations.- Engage franchisors, suppliers, third-party auditors, and government authorities.<br><br>???? Qualifications & Experience<br>- Bachelor's degree in Food Science, Chemistry, Biology, Chemical Engineering, or a related field.- Minimum 7 years of experience in quality assurance or QHSE within restaurants, food manufacturing, or food processing.- 2 years in a management role preferred.- Detailed knowledge of HACCP, ISO, GFSI, and GMP.- Lead Auditor or equivalent audit certification.- Excellent written and spoken English; Arabic is a strong advantage.<br><br>⭐ Skills<br>Food safety leadership • Audit and compliance • Root cause analysis • Stakeholder management • Decision making • Talent development.<br><br>???????? This opportunity is open to Saudi nationals only, in line with our commitment to developing national talent and supporting Saudi Vision 2030.<br><br>#Hiring #Riyadh Jobs #Saudization #Food Safety #Americana #Americana Restaurants

???? We're Hiring | Assistant Quality Assurance Manager<br>At Americana Restaurants, we operate leading global brands across the Kingdom, including KFC, Hardee's, Pizza Hut, Krispy Kreme, TGI Fridays, and Peet's Coffee.<br>We are looking for an experienced Saudi food safety professional to strengthen our Quality Assurance team.<br>???? Location: Riyadh - Head Office???? Department: Quality Assurance???? Employment Type: Full-time???? Nature of Work: Office-based with regular audits and visits across the Kingdom<br>???? Quality Management System<br>- Support the delivery of the annual market Quality Plan and the expansion of our quality management system.- Follow and advise on Americana QMS procedures, including purchasing only from approved vendors.- Analyse quality data, report on performance, and drive improvement with Brand Operations.<br>???? Audits & Food Safety<br>- Ensure planned supplier, distribution centre, commissary, and restaurant audits are completed.- Run the product surveillance programme and support supplier and product approvals.- Support food safety risk assessment, incident reporting, and investigation of serious incidents.- Maintain compliance with Saudi food safety regulations and franchisor standards.<br>???? Product Quality & Complaints<br>- Lead product cutting and evaluations to maintain approved quality standards.- Support product localisation with vendors to the required specification or Gold Standard.- Resolve food complaints through store and supplier investigation, root cause analysis, and corrective action.<br>???? People & Stakeholders<br>- Support recruitment, training, and development of QA specialists.- Work closely with Procurement, Supply Chain, Maintenance, and Brand Operations.- Engage franchisors, suppliers, third-party auditors, and government authorities.<br><br>???? Qualifications & Experience<br>- Bachelor's degree in Food Science, Chemistry, Biology, Chemical Engineering, or a related field.- Minimum 7 years of experience in quality assurance or QHSE within restaurants, food manufacturing, or food processing.- 2 years in a management role preferred.- Detailed knowledge of HACCP, ISO, GFSI, and GMP.- Lead Auditor or equivalent audit certification.- Excellent written and spoken English; Arabic is a strong advantage.<br><br>⭐ Skills<br>Food safety leadership • Audit and compliance • Root cause analysis • Stakeholder management • Decision making • Talent development.<br><br>???????? This opportunity is open to Saudi nationals only, in line with our commitment to developing national talent and supporting Saudi Vision 2030.<br><br>#Hiring #Riyadh Jobs #Saudization #Food Safety #Americana #Americana Restaurants

<h3 >About Four Seasons Hotels and the Red Sea Resort</h3> <p >Four Seasons is a global luxury hospitality company committed to creating exceptional experiences for guests, residents, and partners. The company fosters a culture of continuous improvement and genuine care, believing that life is richer through connection.</p> <p >This role is for the new Four Seasons Resort and Residences Red Sea, located on Shura Island, Saudi Arabia, serving the Umluj and Al Wajh areas. The Red Sea destination is being developed as a luxury beachside resort with a strong focus on sustainable practices and tourism. The resort will feature approximately 149 rooms and suites, six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space, a full-service spa, tennis courts, three outdoor pools, and two separate beaches.</p> <h3 >The Role: Assistant Front Desk Manager</h3> <p >Four Seasons Hotels (KSA) is seeking an Assistant Front Desk Manager for its new luxury resort in the Red Sea region. This <strong >full-time</strong> position requires <strong >2-5 years</strong> of relevant experience. The Assistant Front Desk Manager supports the Front Office Manager in overseeing daily operations and ensuring high service standards for guest arrivals and departures, contributing to a seamless guest journey within a luxury resort environment.</p> <h3 >Key Responsibilities</h3> <ul > <li >Supervise the Front Desk team to ensure smooth and efficient guest check-in and check-out procedures.</li> <li >Support the Front Office Manager in managing daily operations, scheduling, team development, and service standards.</li> <li >Resolve guest concerns and requests promptly with genuine care and effective service recovery.</li> <li >Ensure all guest preferences and special requests are accurately recorded and communicated across departments.</li> <li >Oversee training and mentoring of Guest Services Agents and support team members in daily duties.</li> <li >Assist in the development of front desk procedures and systems in preparation for the resort opening.</li> <li >Collaborate closely with Housekeeping, Concierge, Guest Experience, and other departments to ensure a flawless guest journey.</li> <li >Handle VIP arrivals and special occasions with personalized attention and elevated service.</li> <li >Monitor guest satisfaction scores and contribute to strategies for continuous improvement.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Experience in a supervisory or leadership role at the Front Desk in a luxury hotel or resort environment.</li> <li >A hands-on, guest-focused approach.</li> <li >Pre-opening experience is an advantage.</li> <li >A proactive and adaptable attitude with the ability to remain calm under pressure.</li> <li >Excellent attention to detail and guest service standards.</li> </ul> <h3 >Work Environment and Location</h3> <p >This full-time position is based at the new Four Seasons Resort and Residences Red Sea on Shura Island, Saudi Arabia, serving the Umluj and Al Wajh regions. The role operates within a luxury hospitality setting, contributing to the establishment of service standards for a new resort opening.</p> <h3 >Application Information</h3> <p >Candidates with the required qualifications and experience are encouraged to apply for this opportunity to join the Four Seasons team in the Red Sea.</p>

Company Description<br><br>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.<br><br>Rixos Murjana is a self-contained paradise where everything you desire is effortlessly within reach. Consistently offering guests hospitality experiences that transcend the ordinary, this new Rixos Hotels’ property in Saudi Arabia is set to redefine hotel stays in the Kingdom. Spanning 275,000 square metres, the very best of indulgence, relaxation, and adventure come together in an All-Inclusive experience like no other- all-encompassing, uncompromising, and unmatched.<br><br>Job Description<br><br>The Assistant Outlet Manager will support the Assistant F&B Manager in the daily operation of the outlet, ensuring exceptional guest experiences, high service standards, effective team performance, and strong operational results.<br><br>You will supervise and motivate the outlet team, maintain service and hygiene standards, support cost control and purchasing activities, and take full responsibility for the outlet operation in the absence of the Assistant F&B Manager.<br><br>What You'll Do<br><br>Supervise the daily operation of the assigned outlet in accordance with Rixos standards, policies, and procedures. Ensure consistently high levels of guest satisfaction and professional service. Lead, motivate, coach, and support all outlet employees. Prepare staff schedules according to business levels, forecasts, and approved staffing requirements. Assist with recruitment recommendations, promotions, performance management, and disciplinary matters. Ensure the outlet is properly staffed and operationally prepared at all times. Conduct daily opening and closing inspections using established checklists. Ensure cleanliness, presentation, maintenance, and overall condition of the outlet meet hotel standards. Ensure full compliance with hygiene, sanitation, food safety, and HACCP requirements. Monitor service quality and ensure all Food & Beverage Operational Standards are consistently followed. Assist with outlet promotions, menu development, beverage selection, pricing, and presentation. Work closely with the Head Bartender and relevant F&B colleagues to monitor beverage consumption and control costs. Maintain appropriate par stocks and prepare requisitions for beverages, condiments, supplies, and guest items. Monitor beverage and food costs and support effective cost-control measures. Ensure proper handling, storage, and use of equipment to minimize breakage, wastage, and loss. Inspect fridges, bars, and storage areas regularly and ensure appropriate stock rotation and expiry-date controls. Ensure beverage products are stored and handled correctly to minimize wastage and spoilage. Maintain required standards and specifications for beverages, cocktails, food items, and presentations. Ensure all opening and closing times are followed in accordance with applicable requirements and company standards. Ensure appropriate standards for music, sound, lighting, atmosphere, and overall outlet presentation. Ensure employees follow grooming, uniform, and appearance standards. Support the Assistant F&B Manager in enforcing employee entrance and operational procedures. Identify training needs and coordinate training programs with the Assistant F&B Manager. Conduct departmental induction and on-the-job training for new team members. Promote efficiency, confidence, courtesy, and excellent interpersonal skills within the team. Maintain positive and effective relationships with other hotel departments. Report equipment failures and maintenance issues promptly to the appropriate department. Follow up on maintenance requests to ensure issues are resolved. Assist the Duty Manager with operational tasks when required. Take full responsibility for the outlet operation in the absence of the Assistant F&B Manager. Perform any other reasonable duties assigned by management. <br><br>Qualifications<br><br>Diploma or degree in Hospitality, Hotel Management, Food & Beverage Management, or a related field. 5–7 years of relevant Food & Beverage experience, preferably in a 4- or 5-star hotel, luxury resort, or high-end hospitality environment. Previous experience in a supervisory or management role within Food & Beverage is required. Experience managing an outlet, bar, restaurant, lounge, or similar operation is preferred. Strong knowledge of Food & Beverage service standards and operational procedures. Good knowledge of HACCP, food safety, hygiene, and sanitation standards. Experience with beverage cost control, stock management, requisitioning, and inventory procedures. Experience in staff scheduling, training, coaching, and performance management. Good computer skills and familiarity with relevant hotel/F&B systems. Excellent command of English; additional languages are an advantage.

<h3 >About the Role</h3> <p >Four Seasons Hotels &amp; Resorts, Saudi Arabia, is seeking a dedicated and experienced <strong >Chef de Cuisine</strong> for ViVi Restaurant at the new Four Seasons Resort and Residences Red Sea. This full-time position requires 2-5 years of relevant experience and involves leading the culinary operations of a signature restaurant, ensuring exceptional quality and consistency. The successful candidate will join a team committed to delivering luxury experiences with genuine hospitality.</p> <h3 >The Red Sea Destination</h3> <p >The Red Sea destination, located along 200 kilometers of coastline between Umluj and Al Wajh in the Kingdom of Saudi Arabia, is being developed as a premier luxury beachside destination. The new Four Seasons Resort will be situated on Shura Island, a central hub featuring a yacht marina, leisure facilities, retail options, and an 18-hole golf course. This development prioritizes sustainable practices, relying on renewable energy and dedicating expansive zones for conservation. The resort will offer approximately 149 rooms and suites, each with views of white sand beaches and clear waters, alongside six restaurant and lounge outlets, meeting spaces, a marine discovery center, and a full-service spa.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and manage the kitchen operations of a signature restaurant, ensuring culinary excellence and consistency.</li> <li >Plan, organize, and oversee daily food preparation, presentation, and quality control.</li> <li >Develop and implement operational systems to streamline kitchen processes and manage inventory effectively.</li> <li >Collaborate with the Restaurant Manager and service team to coordinate seamless front- and back-of-house service.</li> <li >Ensure compliance with all health, hygiene, and safety regulations.</li> <li >Train, mentor, and inspire kitchen staff to maintain high performance, consistency, and team morale.</li> <li >Manage cost control and kitchen budgeting while upholding food quality and presentation standards.</li> <li >Support the coordination of special events, functions, and seasonal menu development within the restaurant.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this Chef de Cuisine position should possess <strong >2-5 years of experience</strong> in a similar culinary leadership role, preferably within a luxury hotel or resort environment. A proven track record in managing kitchen operations, staff development, and maintaining high culinary standards is essential.</p> <h3 >Company Culture and Values</h3> <p >Four Seasons is driven by a culture that values its people, fostering an environment where individuals are encouraged to grow and treat each other with respect. The company's philosophy centers on creating lasting impressions for guests, residents, and partners through a commitment to luxury delivered with genuine care. This approach extends to providing a supportive employee experience and company culture.</p>

Company Description Fitbox Restaurant is a modern, health-focused dining concept offering balanced, flavorful meals to guests who value nutritious food and an active lifestyle. Located in Riyadh, Fitbox emphasizes fresh ingredients, thoughtful preparation, and consistent quality across its menu. The restaurant aims to create a welcoming environment where guests can enjoy both quick, convenient options and sit-down meals that support their wellness goals. Team members are encouraged to contribute ideas, maintain high standards, and help shape an excellent guest experience. Working at Fitbox means joining a growing brand committed to quality, service, and continuous improvement. Role Description The Assistant Chef is a full-time, on-site role based at Fitbox Restaurant in Riyadh. This role supports the Head Chef in daily kitchen operations, including preparing ingredients, cooking menu items to specification, and ensuring consistent portioning and presentation. The Assistant Chef helps maintain a clean, organized, and safe kitchen, follows food safety and hygiene standards, and assists with inventory checks, stock rotation, and minimizing food waste. Day-to-day tasks include coordinating with kitchen team members during service, assisting in menu execution, and adapting to special requests while maintaining quality and speed. The role may also include contributing ideas for new dishes and improvements to existing recipes aligned with Fitbox’s health-conscious concept. Qualifications Strong foundational cooking skills, including food preparation, basic culinary techniques, and understanding of healthy cooking methods. Knowledge of food safety, hygiene standards, and proper kitchen sanitation practices. Ability to work efficiently in a fast-paced kitchen environment, manage multiple tasks, and maintain attention to detail. Effective teamwork and communication skills, with the ability to follow instructions from senior kitchen staff and collaborate with colleagues. Previous experience in a restaurant kitchen or similar food service environment is preferred. Flexibility to work shifts, including evenings, weekends, and holidays as required by restaurant operations. Basic understanding of menu items focused on nutrition, portion control, and balanced meals is an advantage. Culinary education, certificates, or formal training are beneficial but not mandatory.

???? We're Hiring | Assistant Quality Assurance Manager<br>At Americana Restaurants, we operate leading global brands across the Kingdom, including KFC, Hardee's, Pizza Hut, Krispy Kreme, TGI Fridays, and Peet's Coffee.<br>We are looking for an experienced Saudi food safety professional to strengthen our Quality Assurance team.<br>???? Location: Riyadh - Head Office???? Department: Quality Assurance???? Employment Type: Full-time???? Nature of Work: Office-based with regular audits and visits across the Kingdom<br>???? Quality Management System<br>- Support the delivery of the annual market Quality Plan and the expansion of our quality management system.- Follow and advise on Americana QMS procedures, including purchasing only from approved vendors.- Analyse quality data, report on performance, and drive improvement with Brand Operations.<br>???? Audits & Food Safety<br>- Ensure planned supplier, distribution centre, commissary, and restaurant audits are completed.- Run the product surveillance programme and support supplier and product approvals.- Support food safety risk assessment, incident reporting, and investigation of serious incidents.- Maintain compliance with Saudi food safety regulations and franchisor standards.<br>???? Product Quality & Complaints<br>- Lead product cutting and evaluations to maintain approved quality standards.- Support product localisation with vendors to the required specification or Gold Standard.- Resolve food complaints through store and supplier investigation, root cause analysis, and corrective action.<br>???? People & Stakeholders<br>- Support recruitment, training, and development of QA specialists.- Work closely with Procurement, Supply Chain, Maintenance, and Brand Operations.- Engage franchisors, suppliers, third-party auditors, and government authorities.<br><br>???? Qualifications & Experience<br>- Bachelor's degree in Food Science, Chemistry, Biology, Chemical Engineering, or a related field.- Minimum 7 years of experience in quality assurance or QHSE within restaurants, food manufacturing, or food processing.- 2 years in a management role preferred.- Detailed knowledge of HACCP, ISO, GFSI, and GMP.- Lead Auditor or equivalent audit certification.- Excellent written and spoken English; Arabic is a strong advantage.<br><br>⭐ Skills<br>Food safety leadership • Audit and compliance • Root cause analysis • Stakeholder management • Decision making • Talent development.<br><br>???????? This opportunity is open to Saudi nationals only, in line with our commitment to developing national talent and supporting Saudi Vision 2030.<br><br>#Hiring #Riyadh Jobs #Saudization #Food Safety #Americana #Americana Restaurants

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تعلن <strong >شركة مطعم البيت سوري لتقديم الوجبات</strong> عن حاجتها لتعيين <strong >مساعد إداري</strong> للانضمام إلى فريقها في المبرز، المنطقة الشرقية. يهدف هذا الدور بدوام كامل إلى تقديم الدعم الإداري للرئيس المباشر، بما يضمن متابعة تنفيذ القرارات، وتنظيم سير العمل اليومي بكفاءة، وإنجاز المهام الإدارية المتنوعة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >تنفيذ التعليمات الإدارية الصادرة عن الرئيس المباشر ومتابعة تطبيق القرارات الإدارية.</li> <li >معالجة البريد الوارد، بما في ذلك فرز وتوزيع البريد الورقي، وفتح البريد الإلكتروني والرد عليه وفقاً لتوجيهات الرئيس المباشر.</li> <li >إنجاز أعمال الطباعة، والرد على الاستفسارات والمكالمات الهاتفية، وتنظيم الملفات الخاصة بالعمل.</li> <li >حفظ المعاملات والعناية بالملفات بأسلوب منظم يسهل عملية الرجوع إليها عند الحاجة.</li> <li >تنسيق وتنظيم اجتماعات الرئيس المباشر واجتماعات موظفي الوحدة التنظيمية.</li> <li >المشاركة في الاجتماعات وتدوين وتوثيق محاضرها، بالإضافة إلى طباعة وتوزيع محاضر الاجتماعات الخاصة بالرئيس المباشر على الأطراف المشاركة.</li> </ul> <h3 >المؤهلات والخبرات</h3> <p >يتطلب هذا الدور خبرة عملية تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال إداري أو ما يعادله. يُفضل أن يكون المرشح قادراً على التعامل مع المهام الإدارية المتنوعة بكفاءة ودقة.</p> <h3 >المهارات والكفاءات</h3> <ul > <li >مهارات تنظيمية عالية وقدرة على إدارة الوقت وتحديد الأولويات بفعالية.</li> <li >مهارات تواصل كتابية وشفوية ممتازة للتعامل مع المراسلات والمكالمات الهاتفية.</li> <li >الدقة والاهتمام بالتفاصيل في إنجاز المهام وحفظ وتنظيم الملفات.</li> <li >القدرة على العمل بشكل مستقل وكجزء من فريق، مع الالتزام بالتعليمات.</li> </ul> <h3 >موقع العمل ونوعه</h3> <p >يقع مقر العمل في <strong >المبرز، المنطقة الشرقية</strong>، وهو دور <strong >بدوام كامل</strong> ضمن بيئة عمل داعمة تهدف إلى تحقيق الكفاءة الإدارية ودعم العمليات اليومية.</p> <h3 >للتقديم</h3> <p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه للتقديم على هذا الدور والمساهمة في دعم العمليات الإدارية للشركة.</p></div>

<p>JOB SUMMARY Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.</p><p>Providing Documentation and Reporting Support Assists managers in preparation of various reports and presentations. Assists with the design and preparation of statistical reports as needed. Attends, transcribes and distributes minutes, and participate in staff meetings, executive committee meeting and department meetings as needed. Makes new files, maintains existing files. Maintains giveaway/donation files and assists in making reservations. Provides administrative support to manager/s and department.</p><p>Supporting Correspondence Composes, produces and signs correspondence on routine matters. Produces and distributes correspondence as required. Answers department phones. Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required. Sorts and distributes mail.</p><p>Ensuring Exceptional Customer Service Providing services that are above and beyond for customer satisfaction and retention. Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis. Attends meetings and communicates with executive and peers as an effort to improve quality of service.</p><p>Additional Responsibilities Ensures VIP amenity requests from GM/DOPS are handled in timely manner. Signs for managers and release, with specific permission. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Analyzes information and evaluating results to choose the best solution and solve problems. Attends meetings to plan, organize, prioritize, coordinate and manage activities. Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems. Informs and/or updates the executives and peers on relevant information in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the administrative assistance, clerical services, or related professional area. OR 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.</p>