وظائف التسويق عبر وسائل التواصل الاجتماعى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Rentokil Boecker Saudi Arabia is looking for enthusiastic and customer-focused Part-Time Call Center Agents to join our team.<br> This position is for Saudi Nationals Only.<br> The successful candidate will be responsible for handling customer inquiries received through t elephone, website, live chat, WhatsApp, and email, while ensuring timely follow-up and an exceptional customer experience.<br> Working Hours: 4 hours per day, 6 days per week (split shifts) Work Model: Hybrid (office and remote) He/she will be responsible of the following: Receive and manage customer inquiries across all communication channels.<br> Log all customer inquiries and prospects into the ICABS system.<br> Allocate prospects to the assigned Sales Consultant in each branch.<br> Notify the assigned consultant immediately via email and WhatsApp.<br> Follow up on all inquiries within 24 hours to confirm whether the customer has been visited, surveyed, quoted, or converted into a sale.<br> Escalate any delays or missed actions to the Branch Manager (BM) and Area Sales Manager (ASM).<br> Maintain accurate records and ensure excellent customer service at all times.<br> Saudi National only.<br> Fluent in Arabic and English (spoken and written).<br> Strong communication and customer service skills.<br> Good computer skills and attention to detail.<br> Ability to multitask and work in a fast-paced environment.<br> University students, fresh graduates, or candidates seeking a flexible part-time opportunity are encouraged to apply.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Location: Riyadh </p><p><br></p><p>We seek an ambitious individual to be a key part of our team, managing local operations, developing sales, and building client relationships.</p><p><br></p><p>:</p><p><br></p><p>Job Title</p><p><br></p><p>Import Operations &amp; Sales Officer</p><p>(Import Operations &amp; Sales officer)</p><p><br></p><p>:</p><p><br></p><p>Responsibilities</p><p><br></p><p>:Client and Sales Management</p><p>Communicating with clients and responding to their inquiries via the company's unified number</p><p>Monitoring existing clients and providing regular updates on their requests</p><p>Developing new client relationships and attracting new customers to the company</p><p>Visiting potential clients within Riyadh when needed</p><p>Providing initial consultations to clients regarding import operations from China</p><p><br></p><p>:Order and Operations Management</p><p>Tracking client orders from the order stage to shipping and delivery</p><p>Continuous coordination with the team in China and suppliers</p><p>Monitoring import, shipping details, and commercial documents</p><p>Updating clients on any developments or requirements related to their requests</p><p><br></p><p>:Content and Marketing Management</p><p>Managing some of the company's activities on social media platforms</p><p>Publishing marketing content for the company (especially on TikTok)</p><p>Contributing to building a digital presence for the company and attracting clients through content</p><p><br></p><p>Monitoring suppliers in China</p><p>Tracking daily updates with suppliers and partners in China.</p><p><br></p><p>:</p><p><br></p><p>If you are interested, please send your CV for review</p><p> </p><p>We ask God for success and guidance</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p><br></p><p>Required Qualifications</p><p><br></p><p>Bachelor's degree in Business Administration or a related field</p><p>Fluency in English</p><p>Strong communication skills with clients</p><p>Ability to learn quickly and work under pressure</p></div>

About us: Arabian Oud's long journey began in the traditional former marketplace of Riyadh, Souk al-Zal, intending to source one of the rarest scent profiles on earth, Oud, which has been a staple in Middle Eastern perfumery for centuries. Today, the Arabian Oud fragrance house – headquartered in Saudi Arabia – is a global brand with over 1200 stores in many parts of the world, and 400 distinctive products in its collection, spread over 37 countries. Our signature stores thrive in Paris, Dubai, Milano, Madrid, Nice, Berlin, New York, Kuala Lumpur, London Oxford Street, Westfield Stratford, and Westfield London.<br>Job Purpose: The Brand Manager is responsible for shaping and executing the brand’s strategy to elevate its presence in the retail luxury industry. This role involves managing multiple brands, leading new brand launches, overseeing brand positioning, marketing campaigns, social media, and consumer engagement to ensure consistent brand growth and desirability. The ideal candidate has strong experience in building and launching brands, with a deep understanding of luxury branding, market trends, and consumer behavior.<br>Key Responsibilities Develop and implement comprehensive brand strategies that define brand positioning, visual identity, target audience, and promotional messaging. Lead new brand launches from strategy through market execution, ensuring strong positioning and successful market introduction. Manage multiple brands, ensuring clear positioning, consistent identity, and alignment with overall business objectives. Oversee the planning and execution of communication and media campaigns in collaboration with PR and advertising teams. Lead the development and management of marketing campaigns across traditional, digital, retail, and social media channels. Develop and oversee social media strategies aligned with overall brand objectives and positioning. Conduct market research and analyze consumer behavior, market trends, and competitor activities to identify growth opportunities. Guide and develop the brand and communication team to achieve outstanding performance. Work closely with various departments (Sales, Production, Development) to ensure consistency in brand positioning and marketing messaging. Monitor key performance indicators and prepare regular reports for senior management.<br>Experience & Qualifications Bachelor’s degree in Marketing, Business, or a related field.5+ years of experience in brand management, luxury marketing, or the fragrance/beauty industry/FMCG. Proven experience in launching new brands from concept and strategy through market execution. Experience managing multiple brands or a portfolio of brands. Proven success in building and executing brand strategies for premium/luxury brands. Experience leading multi-channel marketing campaigns (digital, retail, PR, influencer marketing, and social media). Strong understanding of luxury consumer behavior and global market trends.

<ul><li><p>Welcome and assist clients in a professional and friendly manner</p></li><li><p>Manage appointments, bookings, cancellations, and rescheduling</p></li><li><p>Respond to phone calls, WhatsApp messages, and client inquiries</p></li><li><p>Provide accurate information about salon services, prices, and promotions</p></li><li><p>Process client payments and reception transactions</p></li><li><p>Coordinate with the salon team to ensure a smooth client experience</p></li><li><p>Handle client concerns professionally and escalate issues when required</p></li><li><p>Maintain an organized and welcoming reception area</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>Fluent in Arabic and proficient in English</strong></p></li><li><p>Previous experience in reception, customer service, or a beauty salon is preferred</p></li><li><p>Excellent communication and interpersonal skills</p></li><li><p>Strong organizational and multitasking skills</p></li><li><p>Professional and customer-focused approach</p></li><li><p>Ability to work in a fast-paced salon environment</p></li><li><p>Familiarity with appointment booking or salon management systems is a plus</p></li></ul>

<br><p>We are seeking an experienced and visionary <strong>Real Estate Marketing Manager</strong> to lead the marketing strategy and execution for our large-scale master-planned communities and off-plan residential projects.</p><p><br></p><p>In this role, you will be responsible for creating compelling narrative-driven campaigns that sell a lifestyle, drive high-volume off-plan sales, and establish a strong market presence. The ideal candidate possesses a deep understanding of the real estate landscape, off-plan sales dynamics, data-driven performance marketing, and cutting-edge PropTech solutions.</p><p>Key Responsibilities</p><p><br></p><p>Strategic Marketing &amp; Brand Ownership</p><ul><li>Design, implement, and oversee comprehensive, multi-channel marketing strategies for large-scale master-planned developments and off-plan projects.</li><li>Craft high-impact brand storytelling that focuses on lifestyle, community living, and long-term value propositions rather than just physical units.</li><li>Develop and manage the marketing budget, optimizing allocation across channels to maximize Return on Investment (ROI) and minimize Cost Per Acquisition (CPA).</li></ul><p>Off-Plan Launch &amp; PropTech Execution</p><ul><li>Plan and execute end-to-end launch strategies for new off-plan phases, ensuring high engagement and rapid conversion from teaser phase to public launch.</li><li>Leverage modern Property Technology (PropTech), such as Virtual Reality (VR/AR), 3D interactive models, and digital sales galleries, to help buyers visualize unbuilt properties.</li><li>Ensure all marketing materials, disclosures, and collateral strictly adhere to local off-plan regulatory frameworks and legal standards.</li></ul><p>Performance Marketing &amp; Lead Generation</p><ul><li>Oversee data-driven digital performance marketing campaigns to generate high-intent, qualified leads across search, social media, and programmatic platforms.</li><li>Collaborate with the digital and sales ops teams to integrate marketing automation with CRM systems (e.g., Salesforce, HubSpot) for seamless lead tracking and attribution.</li></ul><p>Sales Enablement &amp; Strategic Partnerships</p><ul><li>Equip internal sales teams and broker networks with world-class sales collateral, presentation tools, interactive displays, and clear value messaging.</li><li>Collaborate with financial institutions and mortgage providers to market tailored financing solutions alongside property offerings.</li><li>Manage relationship frameworks for third-party real estate broker networks to boost channel sales performance.</li></ul><p>Agency Management &amp; Events</p><ul><li>Direct and manage external partners, including creative agencies, media buying firms, production houses, and PR agencies, to deliver top-tier assets on schedule.</li><li>Conceptualize and manage participation in major real estate expos, launch events, and private investor showcases.</li></ul><p>Qualifications &amp; Skills</p><p><br></p><p>Experience &amp; Knowledge</p><ul><li>Proven track record in real estate marketing, specifically within master-planned communities and off-plan residential developments.</li><li>Demonstrated history of successfully launching major real estate developments and driving high-volume sales velocity.</li><li>Deep knowledge of off-plan regulatory guidelines, buyer behavior, and real estate market trends.</li></ul><p><br></p><p>Core Competencies &amp; Soft Skills</p><ul><li><strong>Strategic &amp; Analytical Mindset:</strong> Ability to translate market research and performance analytics into actionable marketing campaigns.</li><li><strong>Storytelling &amp; Creative Vision:</strong> Exceptional capability to articulate lifestyle concepts and product value to diverse buyer personas.</li><li><strong>Leadership &amp; Stakeholder Management:</strong> Strong interpersonal skills to manage cross-functional teams, agency partners, and executive stakeholders.</li><li><strong>Fluency:</strong> Excellent verbal and written communication skills in both English and Arabic (preferred).</li></ul><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Execute recruitment and sourcing operations for open positions based on established needs.</li><li>Search for candidates using recruitment platforms and resume databases.</li><li>Utilize <b>LinkedIn and Bayt.com</b> and various sourcing methods to attract suitable candidates.</li><li>Review and screen resumes, matching them with job requirements.</li><li>Conduct initial interviews and assess candidates' qualifications and experiences.</li><li>Prepare candidate lists and submit them to relevant parties.</li><li>Coordinate with department managers to define job requirements and necessary specifications.</li><li>Schedule interview appointments and follow up on their results.</li><li>Track candidates throughout the hiring process until offer acceptance and onboarding.</li><li>Continuously build and update the candidate database.</li><li>Search for specialized talents and positions that are difficult to fill when needed.</li><li>Monitor the job market and identify the most effective sourcing channels.</li><li>Prepare regular reports on recruitment activities and performance metrics.</li><li>Contribute to improving procedures and candidate experience during the hiring process.</li><li>Maintain confidentiality of candidate data and information.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>3 to 5 years of practical experience in recruitment and talent acquisition.</li><li>Proven experience in sourcing candidates and attracting talent.</li><li>Experience using recruitment platforms and resume databases.</li><li>Proficiency in using <b>LinkedIn and Bayt.com</b> or similar platforms.</li><li>Strong skills in conducting initial interviews and evaluating candidates.</li><li>Good knowledge of the Saudi job market is a plus.</li><li>Strong communication and relationship-building skills.</li><li>Ability to handle a large number of positions and candidates simultaneously.</li><li>Proficiency in Microsoft Office.</li><li>Fluency in English, both spoken and written.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Our leading company in market research is seeking a talented marketing professional to become part of our dynamic team in Medina. This is a fantastic opportunity for individuals looking to develop their marketing skills and achieve real market impact. The new marketer will work on developing innovative marketing strategies to enhance our presence in the market and increase awareness of our brand. Support from your colleagues in the team will provide you with learning and growth opportunities. We believe that teamwork is the key to success, and we will assist you in building a strong network of industry relationships. Additionally, you will have the chance to participate in exciting projects related to market research and data analysis.</p><p>We are looking for a person with a passion for marketing and a desire to learn and grow. You will contribute to achieving our strategic goals by utilizing digital marketing tools and analyzing data. We believe that professional development is a fundamental part of our work experience, and we will provide you with all the necessary resources to ensure your success.</p><p><b>Responsibilities:</b></p><ol><li>Develop and implement innovative marketing strategies to increase brand awareness and achieve sales objectives.</li><li>Analyze market data to understand trends and new opportunities, using the results to guide marketing decisions.</li><li>Collaborate with multiple teams to design integrated marketing campaigns that align with the company's goals.</li><li>Manage the company's social media channels and create engaging content that interacts with the target audience.</li><li>Organize and manage marketing activities and participate in trade shows to strengthen relationships with clients.</li><li>Provide regular reports on marketing campaign performance, along with recommendations for continuous improvement.</li><li>Build strong relationships with clients and suppliers to ensure the achievement of mutual goals.</li><li>Stay updated on the latest trends in marketing and technology to ensure the use of best practices.</li><li>Participate in workshops and training programs to enhance personal and professional skills.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong marketing skills including creativity and innovation in campaign development.</li><li>Ability to analyze data and use analytical tools to understand the market.</li><li>Excellent communication skills to build strong relationships with clients.</li><li>Proficiency in digital marketing tools such as SEO, SEM, and social media.</li><li>Ability to work within a team and collaborate with colleagues to achieve common goals.</li><li>Time management and organizational skills to meet deadlines.</li><li>Adaptability to rapid market changes and continuous learning ability.</li></ul></div>

About the Role We are looking for a Marketing Manager to lead the marketing function and drive brand awareness, customer acquisition, market positioning, and revenue growth through strategic marketing initiatives.<br>Key Responsibilities Develop and execute marketing strategies and campaigns. Manage branding and market positioning. Oversee digital marketing and social media activities. Conduct market research and competitor analysis. Support lead generation and customer acquisition. Manage marketing budgets and measure ROI. Collaborate with Sales and Business Development teams. Track campaign performance and marketing analytics. Manage agencies and external partners. Lead content creation and promotional activities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a dynamic Sales Executive to join our innovative team in the market research industry. This role is perfect for individuals who thrive in a fast-paced environment and are passionate about driving sales and building lasting client relationships. </p><p><b>Responsibilities:</b></p><ol><li>Develop and execute strategic sales plans by analyzing market trends and identifying potential clients, utilizing CRM tools to track progress and ensure alignment with business objectives.</li><li>Engage with prospective clients through various channels, including cold calling, networking events, and social media, to establish a strong pipeline of sales opportunities.</li><li>Conduct presentations and product demonstrations that effectively communicate the value of our market research services, ensuring a clear understanding of how they can meet clients' specific needs.</li><li>Collaborate with the marketing team to create targeted campaigns that resonate with potential clients, leveraging market insights to drive engagement and conversion rates.</li><li>Maintain accurate records of sales activities and client interactions in the CRM system, providing timely updates and reports to management for strategic decision-making.</li><li>Build and maintain long-term relationships with clients, ensuring their satisfaction with our services and identifying opportunities for upselling or cross-selling additional solutions.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proven sales experience, particularly in the market research or related industries, showcasing a strong track record of meeting or exceeding sales targets.</li><li>Exceptional communication and interpersonal skills, enabling effective engagement with clients and stakeholders at all levels.</li><li>Strong analytical skills to assess market trends and client needs, driving informed decision-making.</li><li>Proficiency in CRM software and sales tools to manage leads and track sales performance efficiently.</li><li>Ability to work collaboratively in a team environment while also demonstrating self-motivation and initiative.</li></ul></div>

job summary: We are looking for a creative and reliable Senior Graphic Designer to produce high-quality visual content for our brand. The role covers a wide range of design work — from social media visuals and marketing materials to company profiles and, most importantly, professional Power Point presentations. The ideal candidate has solid mid-level experience, a strong eye for detail, and the ability to turn ideas into clear, attractive designs.<br>Key Responsibilities:• Design and build professional, visually engaging Power Point presentations (company profiles, proposals, and client decks) — this is a core part of the role.• Create designs for social media, marketing campaigns, brochures, banners, and print materials.• Maintain a consistent brand identity (colors, fonts, and style) across all designs.• Turn briefs and ideas from the team into clear design concepts and deliver them on time.• Prepare final files correctly for both digital use and printing.• Make quick edits and revisions based on feedback.• Organize and archive design files so they are easy to find and reuse.• Stay up to date with design trends and suggest fresh ideas.<br>Qualifications & Experience:• Solid mid-level experience in graphic design with a portfolio that shows your work (a portfolio is more important to us than certificates).• A degree or diploma in Graphic Design or a related field is nice to have, but strong practical skills matter more.<br>Requirements:• Excellent command of Microsoft Power Point — able to design polished, well-structured presentations from scratch (this is essential).• Proficiency in common design software such as Adobe Photoshop and Adobe Illustrator (Adobe InDesign is a plus).• Familiarity with easy modern tools like Canva or Figma is an advantage.• Good sense of layout, colors, and typography.• Attention to detail and commitment to deadlines.• Good communication skills and ability to accept and apply feedback.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Marketing Specialist</u></b></p><p>We are seeking a creative and passionate Marketing Specialist with a flair for fashion and beauty to lead impactful marketing campaigns and drive sales growth.</p><p><b>Responsibilities:</b></p><ul><li><b>Campaign Management:</b> Plan and execute attractive marketing campaigns for the Abaya brand and new collections.</li><li><b>Content Creation:</b> Develop product content, coordinate visuals, and write creative content for all social media platforms.</li><li><b>Customer Service:</b> Respond to inquiries, provide consultations on types of Abayas, and guide clients in making purchasing decisions.</li><li><b>Performance Improvement:</b> Work on increasing monthly sales figures and expanding the customer base.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li><b>Experience:</b> Minimum [1 year] experience in fashion marketing or sales.</li><li><b>Skills:</b> Proficiency in visual design, excellent communication skills, and high persuasive ability.</li></ul><p><b>Job Features and Conditions:</b></p><ul><li><b>Job Type:</b> Full-time.</li><li><b>Salary:</b> To be determined after the interview.</li><li><b>Work Environment:</b> [Motivating work environment / Remote work].</li></ul></div>

<h3 >About the Role</h3> <p >Kafu (Salla) is seeking a <strong >Content Creator</strong> to join one of its Salla Merchants in Riyadh, Riyadh Province. This full-time role involves developing and executing a content strategy designed to resonate with target audiences, enhance brand awareness, and drive engagement. The Content Creator will collaborate with marketing and design teams to produce visually appealing and informative content across various platforms, playing a vital part in supporting merchants by enhancing their brand presence and sales.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop and produce high-quality content for blogs, social media, email newsletters, and website updates.</li> <li >Collaborate with the marketing team to brainstorm and execute creative campaigns.</li> <li >Create compelling visuals and graphics to complement written content.</li> <li >Monitor content performance metrics and adjust strategies based on insights.</li> <li >Stay informed about industry trends, audience preferences, and platform changes.</li> <li >Engage with merchants to understand their needs and create content that highlights their products and stories.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Proven experience as a Content Creator or in a similar role, supported by a strong portfolio of writing and design work.</li> <li >Excellent written and verbal communication skills in both Arabic and English.</li> <li >Familiarity with social media platforms, content management systems, and basic graphic design tools.</li> <li >Strong understanding of SEO principles and their application to content strategy.</li> <li >Creative mindset with the ability to generate engaging ideas and concepts.</li> <li >Ability to work independently, manage multiple projects, and meet deadlines.</li> </ul> <h3 >Preferred Experience</h3> <ul > <li >Experience in e-commerce or retail marketing.</li> <li >Knowledge of analytics tools and their use in informing content decisions.</li> <li >Background in digital marketing or communications.</li> </ul> <h3 >Work Context</h3> <p >This full-time position is based in Riyadh, within the Riyadh Province. The role is integral to supporting Kafu's Salla merchants by enhancing their online presence and contributing to their sales growth through effective content creation.</p> <h3 >Application Process</h3> <p >Candidates interested in this role are encouraged to apply. Further details regarding the application process will be provided upon inquiry.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p>Mandarin Oriental Al Faisaliah Riyadh Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental s signature service to ensure a truly unforgettable Arabian experience.</p><p>About the job</p><p>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Commercial team in Riyadh, the Reservations Manager is responsible for leading and overseeing the daily operations of the Reservations Department, ensuring exceptional service standards, accurate reservation management, and optimal revenue performance. The role provides leadership, guidance, and development to the reservations team while working collaboratively with Revenue Management, Sales &amp; Marketing, Rooms Division, Spa &amp; Wellness, Food &amp; Beverage, and other hotel departments to maximize occupancy, enhance guest satisfaction, and drive profitability. The Reservations Manager ensures the integrity of reservation systems and data, supports forecasting and revenue optimization initiatives, monitors market and business trends, and contributes to the hotel's commercial objectives.</p><p>As Reservations Manager, you will be responsible for the following duties:</p><ul><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Ensure a warm and genuine Telephone experience for all callers.</li><li>Ensure accurate communication of information and guest requests to all relevant departments.</li><li>Handle all guest complaints and comments relating to the department tactfully.</li></ul><p>As Reservations Manager, we expect from you:</p><ul><li>Supports customer loyalty and property s brand standards by delivering service excellence throughout each customer experience.</li><li>Ensures an excellent working relationship with all colleagues within the hotel.</li><li>Leads by example in fostering positive colleague relations and demonstrating values.</li><li>Trains the agents in areas of up selling, cross-selling and ongoing skill set knowledge.</li><li>Maintain the System, ensure all the bookings, rates and market codes are up to date, ensure all key accounts are in profile track, and accurate.</li><li>Ensure all Policies and Procedures are understood and adhered to by all agents.</li><li>Assist in preparing daily no-show and late cancellation, weekly and monthly reports.</li></ul><p>Our commitment to you</p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li><li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li></ul><p>Benefits:</p><ul><li>A competitive salary.</li><li>A Career development.</li><li>Health insurance.</li></ul><p>We re Fans. Are you?</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Ensure a warm and genuine Telephone experience for all callers.</li><li>Ensure accurate communication of information and guest requests to all relevant departments.</li><li>Handle all guest complaints and comments relating to the department tactfully.</li><li>Supports customer loyalty and property s brand standards by delivering service excellence throughout each customer experience.</li><li>Ensures an excellent working relationship with all colleagues within the hotel.</li><li>Leads by example in fostering positive colleague relations and demonstrating values.</li><li>Trains the agents in areas of up selling, cross-selling and ongoing skill set knowledge.</li><li>Maintain the System, ensure all the bookings, rates and market codes are up to date, ensure all key accounts are in profile track, and accurate.</li><li>Ensure all Policies and Procedures are understood and adhered to by all agents.</li><li>Assist in preparing daily no-show and late cancellation, weekly and monthly reports.</li></ul><p></p></section>