School agent Jobs - Riyadh Saudi

<h2 ><span lang="ar" dir="rtl">اعلان بنك الجزيرة عن وظيفة&nbsp;موظف مركز الاتصال (Call Center Agent)</span></h2><h2 ><span lang="ar" dir="rtl">الوصف الوظيفي</span></h2><p ><span lang="ar" dir="rtl">يتولى موظف مركز الاتصال مسؤولية التعامل مع المكالمات الواردة والصادرة لخدمة العملاء والإجابة على استفساراتهم ومعالجة طلباتهم وشكاواهم، مع تقديم معلومات دقيقة حول المنتجات والخدمات المصرفية، وضمان تحقيق أعلى مستويات رضا العملاء والالتزام بمعايير الجودة والسياسات الداخلية.</span></p><h2 ><span lang="ar" dir="rtl">المهام والمسؤوليات الرئيسية</span></h2><ul><li><p ><span lang="ar" dir="rtl">استقبال وإجراء المكالمات الهاتفية لمساعدة العملاء في الاستفسارات والطلبات والشكاوى.</span></p></li><li><p ><span lang="ar" dir="rtl">تقديم معلومات دقيقة حول منتجات البنك وخدماته وسياساته وإجراءاته.</span></p></li><li><p ><span lang="ar" dir="rtl">تسجيل وتحديث بيانات العملاء وملاحظاتهم وتفاعلاتهم داخل الأنظمة المعتمدة.</span></p></li><li><p ><span lang="ar" dir="rtl">حل المشكلات والاستفسارات بكفاءة مع المحافظة على الاحترافية وحسن التعامل.</span></p></li><li><p ><span lang="ar" dir="rtl">الترويج لمنتجات وخدمات البنك وتنفيذ عمليات البيع الإضافي (Cross-Selling) عند الحاجة.</span></p></li><li><p ><span lang="ar" dir="rtl">تصعيد الحالات المعقدة إلى الإدارات المختصة لضمان سرعة المعالجة.</span></p></li><li><p ><span lang="ar" dir="rtl">الالتزام بالسياسات والإجراءات الداخلية والمتطلبات التنظيمية المعمول بها.</span></p></li><li><p ><span lang="ar" dir="rtl">تحقيق مؤشرات الأداء الفردية والجماعية المتعلقة بجودة الخدمة وسرعة الاستجابة ورضا العملاء.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">المؤهلات المطلوبة</span></h2><ul><li><p ><span lang="ar" dir="rtl">دبلوم أو بكالوريوس في إدارة الأعمال.</span></p></li><li><p ><span lang="ar" dir="rtl">دبلوم أو بكالوريوس في التسويق.</span></p></li><li><p ><span lang="ar" dir="rtl">أو أي تخصص ذي صلة.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">الخبرات المطلوبة</span></h2><ul><li><p ><span lang="ar" dir="rtl">خبرة من سنة إلى 3 سنوات في مراكز الاتصال أو خدمة العملاء.</span></p></li><li><p ><span lang="ar" dir="rtl">يفضل وجود خبرة سابقة في القطاع المصرفي أو المالي.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">المهارات المطلوبة</span></h2><ul><li><p ><span lang="ar" dir="rtl">مهارات ممتازة في التواصل اللفظي والاستماع الفعال.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على التعامل مع العملاء بطريقة احترافية وودية.</span></p></li><li><p ><span lang="ar" dir="rtl">مهارات قوية في حل المشكلات واتخاذ القرار.</span></p></li><li><p ><span lang="ar" dir="rtl">القدرة على العمل تحت الضغط والتعامل مع الحالات الصعبة.</span></p></li><li><p ><span lang="ar" dir="rtl">الاهتمام بالتفاصيل والدقة في إدخال البيانات وتحديث السجلات.</span></p></li><li><p ><span lang="ar" dir="rtl">إجادة استخدام برامج Microsoft Office.</span></p></li><li><p ><span lang="ar" dir="rtl">الخبرة في استخدام أنظمة إدارة علاقات العملاء (CRM).</span></p></li><li><p ><span lang="ar" dir="rtl">إجادة اللغة العربية واللغة الإنجليزية تحدثاً وكتابة.</span></p></li></ul><h2 ><span lang="ar" dir="rtl">ملخص الوظيفة</span></h2><ul><li><p ><span lang="ar" dir="rtl"><strong>المسمى الوظيفي:</strong> موظف مركز الاتصال (Call Center Agent)</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>نوع الوظيفة:</strong> دوام كامل</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>المجال:</strong> خدمة العملاء ومراكز الاتصال</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>المؤهل المطلوب:</strong> دبلوم أو بكالوريوس</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>سنوات الخبرة:</strong> 1 - 3 سنوات</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>القطاع المفضل:</strong> البنوك والخدمات المالية</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>اللغات المطلوبة:</strong> العربية والإنجليزية</span></p></li><li><p ><span lang="ar" dir="rtl"><strong>المهارات الأساسية:</strong> خدمة العملاء، التواصل، حل المشكلات، البيع الإضافي، إدارة المكالمات</span></p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p> <h4>The Role of the Concierge Agent</h4> <p>Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p> <h4>Four Seasons Hotel Riyadh</h4> <p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p> <p>Area of responsibility is Concierge.</p> <h4>Food & Beverage</h4> <p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p> <p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p> <h4>SPA and Wellness</h4> <p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p> <h4>Knowledge and Skills</h4> <p>This role is offered on a local hire basis in accordance with Saudi Labor Law.</p> <ul> <li>1 year of front office or related work experience is preferred.</li> <li>Previous experience with Opera PMS preferred.</li> <li>Ability to quickly and positively establish rapport is required.</li> <li>Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.</li> <li>Strong command of the English language, both written and oral are required.</li> <li>Excellent commitment to service and teamwork.</li> <li>Ability to obtain a clean criminal record check.</li> <li>As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.</li> <li>Great attention to detail and the ability to work in a fast-paced environment.</li> <li>On the job training is provided.</li> </ul> <h4>What to Expect:</h4> <ul> <li>Competitive net salary in a tax-free environment.</li> <li>Competitive housing allowance.</li> <li>Transportation allowance.</li> <li>21 days’ vacation.</li> <li>10 days public holidays per year.</li> <li>Paid home leave tickets.</li> <li>Complimentary employee meals.</li> <li>Medical insurance.</li> <li>Life insurance.</li> <li>Employee assistance program.</li> <li>Worldwide complimentary room nights with Four Seasons.</li> <li>Laundry/dry cleaning provided for work attire.</li> <li>Growth and development opportunities.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies.</p> <p>For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.</p> <h4>About the role</h4> <p>We are looking for a motivated and customer-focused Retail Shop Agent to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, maintaining an organized and well-presented store, and supporting the day-to-day operations of the shop. You will play an important role in creating a positive shopping experience while contributing to the success of the business.</p> <h4>What you will do</h4> <li>Welcome customers and provide friendly, professional assistance.</li> <li>Understand customer needs and recommend suitable products.</li> <li>Process sales transactions accurately using the POS system.</li> <li>Replenish shelves and maintain attractive product displays.</li> <li>Monitor stock levels and assist with inventory management.</li> <li>Receive, unpack, and organize incoming deliveries.</li> <li>Maintain a clean, organized, and safe retail environment.</li> <li>Handle customer inquiries, returns, and complaints professionally.</li> <li>Support promotional activities and contribute to achieving sales targets.</li> <li>Work collaboratively with team members to ensure smooth daily operations.</li> <h4>What you bring</h4> <li>Previous experience in retail, sales, or customer service is preferred but not required.</li> <li>Excellent communication and interpersonal skills.</li> <li>A customer-first mindset with a positive and professional attitude.</li> <li>Strong organizational skills and attention to detail.</li> <li>Ability to multitask and work effectively in a fast-paced environment.</li> <li>Basic computer skills; experience with POS systems is an advantage.</li> <li>Reliability, flexibility, and a strong work ethic.</li> <li>Ability to work independently and as part of a team.</li> <li>Willingness to work flexible shifts, including weekends and public holidays when required.</li> <h4>What we offer</h4> <li>Competitive salary in a tax-free environment.</li> <li>Housing and transportation.</li> <li>30 days of vacation plus public holidays.</li> <li>Complimentary meals and uniform cleaning.</li> <li>Medical and life insurance.</li> <li>Employee Assistance Program and worldwide complimentary room nights.</li> <li>Opportunities for growth and development.</li> <h4>Schedule & hours</h4> <p>Full-time role.</p> <h4>Localization requirement</h4> <p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and leadership.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies.</p> <p>For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.</p> <h4>About the role</h4> <p>We are looking for a motivated and customer-focused Retail Shop Agent to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, maintaining an organized and well-presented store, and supporting the day-to-day operations of the shop. You will play an important role in creating a positive shopping experience while contributing to the success of the business.</p> <h4>What you will do</h4> <li>Welcome customers and provide friendly, professional assistance.</li> <li>Understand customer needs and recommend suitable products.</li> <li>Process sales transactions accurately using the POS system.</li> <li>Replenish shelves and maintain attractive product displays.</li> <li>Monitor stock levels and assist with inventory management.</li> <li>Receive, unpack, and organize incoming deliveries.</li> <li>Maintain a clean, organized, and safe retail environment.</li> <li>Handle customer inquiries, returns, and complaints professionally.</li> <li>Support promotional activities and contribute to achieving sales targets.</li> <li>Work collaboratively with team members to ensure smooth daily operations.</li> <h4>What you bring</h4> <li>Previous experience in retail, sales, or customer service is preferred but not required.</li> <li>Excellent communication and interpersonal skills.</li> <li>A customer-first mindset with a positive and professional attitude.</li> <li>Strong organizational skills and attention to detail.</li> <li>Ability to multitask and work effectively in a fast-paced environment.</li> <li>Basic computer skills; experience with POS systems is an advantage.</li> <li>Reliability, flexibility, and a strong work ethic.</li> <li>Ability to work independently and as part of a team.</li> <li>Willingness to work flexible shifts, including weekends and public holidays when required.</li> <h4>What we offer</h4> <li>Competitive salary in a tax-free environment.</li> <li>Housing and transportation.</li> <li>30 days of vacation plus public holidays.</li> <li>Complimentary meals and uniform cleaning.</li> <li>Medical and life insurance.</li> <li>Employee Assistance Program and worldwide complimentary room nights.</li> <li>Opportunities for growth and development.</li> <h4>Schedule & hours</h4> <p>Full-time role.</p> <h4>Localization requirement</h4> <p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and leadership.</p></p><p></p>

<p>Company Description</p><p>Qwikett is a Multi Vendor &amp; Multi Purpose eCommerce business specializing in the seamless delivery of food, groceries, pharmacy items, store products, and logistic orders online. With a focus on convenience and efficiency, Qwikett is dedicated to providing exceptional service to its customers. Leveraging advanced technology, the company aims to redefine the eCommerce experience across various sectors. The team's mission is to connect communities with high-quality, timely, and reliable delivery services.</p><p>Role Description</p><p>This is a part-time hybrid role for a Sales Agent based in Riyadh, Saudi Arabia, with flexibility for some work-from-home tasks. The Sales Agent will actively engage with potential and existing customers to promote services, close sales, and maintain exceptional customer satisfaction. Key responsibilities include identifying sales opportunities, managing client accounts, addressing customer inquiries, and supporting clients with training or product-related assistance as needed.</p><p>Qualifications</p><ul><li>Strong Communication and Customer Service skills to interact effectively with clients and address inquiries professionally.</li><li>Experience in Sales with a proven ability to meet or exceed targets and build client relationships.</li><li>Knowledge of Insurance services and the ability to explain and promote related products effectively.</li><li>Capability to provide Training to clients and customers on the use of company services and offerings.</li><li>Highly motivated, detail-oriented, and able to work both independently and in a team environment.</li><li>Proficiency in Arabic is required; English language proficiency is a plus.</li><li>Prior experience in eCommerce or the delivery industry is an advantage.</li></ul><p>&nbsp;</p><p>Education:</p><p>&nbsp;</p><ul><li>High school or equivalent (Preferred)</li></ul><p>&nbsp;</p><p><strong>This is a 100% commission-only role with no base salary. Are you financially prepared and fully ready to accept a position where your income depends entirely on your sales performance?</strong></p><p>&nbsp;</p><p>Language:</p><p>&nbsp;</p><ul><li>Arabic (Required)</li><li>English (Preferred)</li></ul>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p> <h4>The Role of the Concierge Agent</h4> <p>Respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p> <h4>Four Seasons Hotel Riyadh</h4> <p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p> <p>Area of responsibility is Concierge.</p> <h4>Food & Beverage</h4> <p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p> <p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p> <h4>SPA and Wellness</h4> <p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p> <h4>Knowledge and Skills</h4> <p>This role is offered on a local hire basis in accordance with Saudi Labor Law.</p> <ul> <li>1 year of front office or related work experience is preferred.</li> <li>Previous experience with Opera PMS preferred.</li> <li>Ability to quickly and positively establish rapport is required.</li> <li>Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration.</li> <li>Strong command of the English language, both written and oral are required.</li> <li>Excellent commitment to service and teamwork.</li> <li>Ability to obtain a clean criminal record check.</li> <li>As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.</li> <li>Great attention to detail and the ability to work in a fast-paced environment.</li> <li>On the job training is provided.</li> </ul> <h4>What to Expect:</h4> <ul> <li>Competitive net salary in a tax-free environment.</li> <li>Competitive housing allowance.</li> <li>Transportation allowance.</li> <li>21 days’ vacation.</li> <li>10 days public holidays per year.</li> <li>Paid home leave tickets.</li> <li>Complimentary employee meals.</li> <li>Medical insurance.</li> <li>Life insurance.</li> <li>Employee assistance program.</li> <li>Worldwide complimentary room nights with Four Seasons.</li> <li>Laundry/dry cleaning provided for work attire.</li> <li>Growth and development opportunities.</li> </ul></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views.</p> <p>The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies.</p> <p>For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.</p> <h4>About the role</h4> <p>Join our pre-opening Guest Experience team as Guest Experience Agent at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Guest Experience Supervisor, you will play a vital role in creating personalized guest experiences, contributing to both pre-opening preparations and day-to-day operations once open.</p> <h4>What you will do</h4> <ul> <li>Assist with pre-opening tasks including guest experience procedures setup, training, and systems preparation.</li> <li>Welcome guests warmly and assist throughout their stay, ensuring personalized service and attention to detail.</li> <li>Manage VIP, repeat, and special guest preferences to deliver tailored experiences.</li> <li>Coordinate pre-arrival arrangements, in-stay services and post-departure emails, collaborating with Front Office, Concierge, and Housekeeping teams.</li> <li>Handle guest feedback and service recovery, ensuring guest satisfaction and loyalty.</li> <li>Support the management of guest profiles and recognition programs to enhance personalized service delivery.</li> <li>Serve as a point of contact for guests, providing assistance with reservations, itineraries, and recommendations.</li> <li>Ensure all guest interactions reflect the Four Seasons commitment to luxury service and hospitality excellence.</li> </ul> <h4>What you bring</h4> <ul> <li>Previous experience in guest relations or front office roles within luxury hospitality, preferably with pre-opening exposure.</li> <li>Strong interpersonal skills and a passion for personalized guest service.</li> <li>Professional appearance and excellent communication skills.</li> <li>Ability to multitask and manage guest preferences efficiently.</li> <li>Familiarity with PMS systems (Opera preferred) and guest profile management.</li> <li>Suitable candidates must be eligible to work in Saudi Arabia. Fluency in Arabic and English is essential.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary in a tax-free environment.</li> <li>Housing and transportation.</li> <li>30 days of vacation plus public holidays.</li> <li>Paid home leave tickets.</li> <li>Complimentary meals and uniform cleaning.</li> <li>Medical and life insurance.</li> <li>Employee Assistance Program and worldwide complimentary room nights.</li> <li>Opportunities for growth and development.</li> </ul> <h4>Schedule & hours</h4> <p>Full-time role.</p> <h4>Localization requirement</h4> <p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for luxury hospitality and guest service excellence.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<p class="MsoNormal">&nbsp;? How do you contribute to the Team</p> <p class="MsoNormal">As a Reservations Agent, you are the first point of contact for guests and create a positive first impression. You manage reservations, handle guest inquiries professionally, ensure smooth communication, and support operations to deliver an exceptional guest experience.<o:p></o:p></p> <p class="MsoNormal"><o:p>&nbsp;</o:p></p> <p class="MsoNormal"><span lang="AR-SA" dir="RTL" >كيف تُساهم في الفريق؟</span><o:p></o:p></p> <span lang="AR-SA" dir="RTL" >بصفتك موظف حجوزات، فأنت نقطة الاتصال الأولى للضيوف وتلعب دورًا أساسيًا في تكوين انطباع إيجابي. تتولى إدارة الحجوزات، والتعامل مع استفسارات الضيوف باحترافية، وضمان التواصل الفعال، ودعم العمليات لتقديم تجربة ضيافة مميزة</span><span dir="LTR"></span><span dir="LTR"></span><span ><span dir="LTR"></span><span dir="LTR"></span>.</span><div><br></div><div><p class="MsoNormal"><b>Key Responsibilities | </b><b><span lang="AR-SA" dir="RTL" >المسؤوليات الرئيسية</span><o:p></o:p></b></p> <ul type="disc"> <li class="MsoNormal">Manage reservations accurately and efficiently. <o:p></o:p></li> <li class="MsoNormal">Handle calls and emails professionally. <o:p></o:p></li> <li class="MsoNormal">Confirm reservations and maintain records. <o:p></o:p></li> <li class="MsoNormal">Prepare reports and update systems. <o:p></o:p></li> <li class="MsoNormal">Support guest satisfaction and escalate complaints when required. <o:p></o:p></li> <li class="MsoNormal">Communicate effectively with operational teams and departments. <o:p></o:p></li> <li class="MsoNormal">Maintain professional standards and positive teamwork. <o:p></o:p></li> <li class="MsoNormal"><span lang="AR-SA" dir="RTL" >إدارة الحجوزات بدقة وكفاءة</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>. <o:p></o:p></li> <li class="MsoNormal"><span lang="AR-SA" dir="RTL" >التعامل مع المكالمات والبريد الإلكتروني باحترافية</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>. <o:p></o:p></li> <li class="MsoNormal"><span lang="AR-SA" dir="RTL" >تأكيد الحجوزات وحفظ السجلات</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>. <o:p></o:p></li> <li class="MsoNormal"><span lang="AR-SA" dir="RTL" >إعداد التقارير وتحديث الأنظمة</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>. <o:p></o:p></li> <li class="MsoNormal"><span lang="AR-SA" dir="RTL" >دعم رضا الضيوف وتصعيد الشكاوى عند الحاجة</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>. <o:p></o:p></li> <li class="MsoNormal"><span lang="AR-SA" dir="RTL" >التواصل الفعّال مع فرق العمل والأقسام المختلفة</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>. <o:p></o:p></li> <li class="MsoNormal"><span lang="AR-SA" dir="RTL" >الحفاظ على الاحترافية والعمل بروح الفريق</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>. <o:p></o:p></li> </ul> <p class="MsoNormal"><b>Required Skills | </b><b><span lang="AR-SA" dir="RTL" >المهارات المطلوبة</span><o:p></o:p></b></p> <ul type="disc"> <li class="MsoNormal">Customer service skills | <span lang="AR-SA" dir="RTL" >مهارات خدمة العملاء </span><o:p></o:p></li> <li class="MsoNormal">Communication skills | <span lang="AR-SA" dir="RTL" >مهارات التواصل </span><o:p></o:p></li> <li class="MsoNormal">Time management and organization | <span lang="AR-SA" dir="RTL" >إدارة الوقت والتنظيم </span><o:p></o:p></li> <li class="MsoNormal">Attention to detail | <span lang="AR-SA" dir="RTL" >الاهتمام بالتفاصيل </span><o:p></o:p></li> <li class="MsoNormal">Problem-solving ability | <span lang="AR-SA" dir="RTL" >حل المشكلات </span><o:p></o:p></li> <li class="MsoNormal">Teamwork and collaboration | <span lang="AR-SA" dir="RTL" >العمل الجماعي </span><o:p></o:p></li> <li class="MsoNormal">Computer and reservation systems proficiency | <span lang="AR-SA" dir="RTL" >إجادة أنظمة الحجز والحاسب الآلي </span><o:p></o:p></li> <li class="MsoNormal">Ability to work under pressure | <span lang="AR-SA" dir="RTL" >القدرة على العمل تحت الضغط</span><o:p></o:p></li> </ul> <p class="MsoNormal"><o:p>&nbsp;</o:p></p></div><div><span ><h3 data-section-id="zqnbw3" data-start="647" data-end="693"><ul type="disc"> </ul></h3></span></div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest service agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Deliver a warm welcome:</strong> Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.</li> <li><strong>Support efficient check-out:</strong> Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately.</li> <li><strong>Provide hotel and local knowledge:</strong> Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.</li> <li><strong>Promote hotel services:</strong> Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.</li> <li><strong>Delight our guests:</strong> Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest relations agent, you’re not just overseeing day-to-day guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Welcome and assist guests by greeting arrivals warmly, offering guidance, and ensuring a smooth check-in and check-out experience</li> <li>Handle guest inquiries by providing accurate information about hotel services, facilities, and local attractions</li> <li>Resolve guest concerns promptly and professionally, escalating issues when needed to maintain high satisfaction</li> <li>Monitor guest satisfaction by engaging with guests throughout their stay and identifying opportunities to enhance their experience</li> <li>Coordinate with departments to ensure guest requests are fulfilled efficiently and accurately</li> <li>Support VIP and special requests by preparing amenities, arranging personalized services, and ensuring attention to detail</li> <li>Maintain records and communication through proper documentation of guest preferences, incidents, and follow-ups</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality</li> <li>Acting with integrity and always doing the right thing</li> <li>Inspiring others through leadership</li> <li>A belief that teamwork drives the best outcomes</li> <li>A sense of ownership and accountability</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views.</p> <p>The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies.</p> <p>For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.</p> <h4>About the role</h4> <p>Join our pre-opening Guest Experience team as Guest Experience Agent at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Guest Experience Supervisor, you will play a vital role in creating personalized guest experiences, contributing to both pre-opening preparations and day-to-day operations once open.</p> <h4>What you will do</h4> <ul> <li>Assist with pre-opening tasks including guest experience procedures setup, training, and systems preparation.</li> <li>Welcome guests warmly and assist throughout their stay, ensuring personalized service and attention to detail.</li> <li>Manage VIP, repeat, and special guest preferences to deliver tailored experiences.</li> <li>Coordinate pre-arrival arrangements, in-stay services and post-departure emails, collaborating with Front Office, Concierge, and Housekeeping teams.</li> <li>Handle guest feedback and service recovery, ensuring guest satisfaction and loyalty.</li> <li>Support the management of guest profiles and recognition programs to enhance personalized service delivery.</li> <li>Serve as a point of contact for guests, providing assistance with reservations, itineraries, and recommendations.</li> <li>Ensure all guest interactions reflect the Four Seasons commitment to luxury service and hospitality excellence.</li> </ul> <h4>What you bring</h4> <ul> <li>Previous experience in guest relations or front office roles within luxury hospitality, preferably with pre-opening exposure.</li> <li>Strong interpersonal skills and a passion for personalized guest service.</li> <li>Professional appearance and excellent communication skills.</li> <li>Ability to multitask and manage guest preferences efficiently.</li> <li>Familiarity with PMS systems (Opera preferred) and guest profile management.</li> <li>Suitable candidates must be eligible to work in Saudi Arabia. Fluency in Arabic and English is essential.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary in a tax-free environment.</li> <li>Housing and transportation.</li> <li>30 days of vacation plus public holidays.</li> <li>Paid home leave tickets.</li> <li>Complimentary meals and uniform cleaning.</li> <li>Medical and life insurance.</li> <li>Employee Assistance Program and worldwide complimentary room nights.</li> <li>Opportunities for growth and development.</li> </ul> <h4>Schedule & hours</h4> <p>Full-time role.</p> <h4>Localization requirement</h4> <p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for luxury hospitality and guest service excellence.</p></p><p></p>

<h2><span lang="ar" dir="rtl">اعلان الأكاديمية الوطنية للبناء عن برامج دبلوم لحملة الثانوية</span></h2><h2><span lang="ar" dir="rtl">البرامج المتاحة:</span></h2><ul><li><span lang="ar" dir="rtl">دبلوم الهندسة المدنية (مدة سنتين).</span></li><li><span lang="ar" dir="rtl">دبلوم الصحة والسلامة المهنية (OSHA) (مدة سنتين).</span></li><li><span lang="ar" dir="rtl">دبلوم إدارة سلاسل الإمداد (SCM) (مدة سنتين).</span></li><li><span lang="ar" dir="rtl">دبلوم الهندسة المدنية (تخصص اللحام) (مدة سنة).</span></li><li><span lang="ar" dir="rtl">دبلوم الهندسة المدنية (تخصص الصحة والسلامة المهنية) (مدة سنتين).</span></li><li><span lang="ar" dir="rtl">دبلوم الهندسة المدنية (تخصص إدارة سلاسل الإمداد) (مدة سنتين).</span></li></ul><h2><span lang="ar" dir="rtl">الشروط:</span></h2><ul><li><span lang="ar" dir="rtl">أن يكون المتقدم أو المتقدمة سعودي الجنسية.</span></li><li><span lang="ar" dir="rtl">الحصول على شهادة الثانوية العامة بمعدل لا يقل عن 70%.</span></li><li><span lang="ar" dir="rtl">تحقيق المستوى الثاني على الأقل في اختبار تحديد المستوى بالأكاديمية.</span></li><li><span lang="ar" dir="rtl">الحصول على درجة لا تقل عن 60% في اختبار القدرات العامة.</span></li><li><span lang="ar" dir="rtl">ألا يكون قد سبق دعمه من صندوق تنمية الموارد البشرية (هدف).</span></li><li><span lang="ar" dir="rtl">ألا يكون مسجلاً في نظام التأمينات الاجتماعية.</span></li><li><span lang="ar" dir="rtl">أن يتراوح العمر بين 17 و24 عامًا.</span></li><li><span lang="ar" dir="rtl">أن يكون لائقًا طبيًا.</span></li></ul><h2><span lang="ar" dir="rtl">المزايا:</span></h2><ul><li><span lang="ar" dir="rtl">راتب شهري يصل إلى <strong>7,000 ريال</strong> بعد التخرج.</span></li><li><span lang="ar" dir="rtl">مكافأة شهرية قدرها <strong>2,000 ريال</strong> أثناء فترة التدريب.</span></li><li><span lang="ar" dir="rtl">توظيف مباشر وابتعاث للتدريب من قبل إحدى الشركات الراعية.</span></li><li><span lang="ar" dir="rtl">الحصول على دبلوم معتمد من المؤسسة العامة للتدريب التقني والمهني.</span></li><li><span lang="ar" dir="rtl">التسجيل في نظام التأمينات الاجتماعية من تاريخ توقيع العقد.</span></li><li><span lang="ar" dir="rtl">تأمين طبي طوال فترة التدريب من قبل الشركة الراعية.</span></li><li><span lang="ar" dir="rtl">سكن مجاني للمتدربين من خارج منطقة القصيم.</span></li><li><span lang="ar" dir="rtl">حوافز ومكافآت أثناء الدراسة وبعد التخرج.</span></li></ul><h2><span lang="ar" dir="rtl">لمحة عن الأكاديمية:</span></h2><p><span lang="ar" dir="rtl">الأكاديمية الوطنية للبناء (NCA) هي مؤسسة تدريب فني وتقني غير ربحية، تأسست بالشراكة مع المؤسسة العامة للتدريب التقني والمهني (TVTC)، وبالتعاون مع عدد من الجهات الرائدة في قطاع الإنشاء والبناء، بهدف إعداد وتأهيل الكوادر الوطنية وفق احتياجات سوق العمل.</span></p>

<h3 >About The Ritz-Carlton</h3> <p >The Ritz-Carlton, a distinguished brand within Marriott International, is recognized globally for its luxury hospitality and commitment to service excellence. With over 100 award-winning properties worldwide, the company focuses on delivering high standards of guest care. The Ritz-Carlton operates on its foundational "Gold Standards," which guide daily operations and define its culture.</p> <h3 >The Role: Order Taker - Room Service (Saudi National)</h3> <p >The Ritz-Carlton is seeking a <strong >full-time Order Taker for Room Service</strong> in Riyadh, specifically for Saudi Nationals. This role is integral to delivering exceptional guest experiences by upholding The Ritz-Carlton's renowned Gold Standards. Candidates should possess 0-1 years of relevant experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Take room service orders over the phone and answer questions on menu selections, coordinating with kitchen staff as needed.</li> <li >Address guest inquiries or concerns regarding menu items, including wine origin, vintage, and style.</li> <li >Place and log callbacks for room service orders and notify guests and management of service delivery delays.</li> <li >Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.</li> <li >Maintain cleanliness of work areas throughout the day.</li> <li >Record transactions in the MICROS system at the time of order and complete all closing reports, including MICROS reports.</li> <li >Process all payment methods accurately.</li> </ul> <h3 >General Expectations</h3> <ul > <li >Adhere to all company, safety, and security policies and procedures, reporting accidents, injuries, or unsafe conditions to management.</li> <li >Complete required safety training and certifications.</li> <li >Ensure uniform and personal appearance are clean and professional.</li> <li >Maintain confidentiality of proprietary information and protect company assets.</li> <li >Welcome and acknowledge all guests according to company standards, anticipating and addressing service needs, and assisting individuals with disabilities.</li> <li >Thank guests with genuine appreciation.</li> <li >Communicate professionally using clear language and appropriate telephone etiquette.</li> <li >Develop and maintain positive working relationships with colleagues, supporting the team to achieve common goals.</li> <li >Ensure adherence to quality expectations and standards in all tasks.</li> </ul> <h3 >Physical Requirements</h3> <ul > <li >Ability to stand, sit, or walk for extended periods.</li> <li >Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.</li> <li >Perform other reasonable job duties as requested by supervisors.</li> </ul> <h3 >Our Commitment</h3> <p >Marriott International is an equal opportunity employer, dedicated to fostering an environment where the unique backgrounds of its associates are valued. The Ritz-Carlton believes in empowering its Ladies and Gentlemen to be creative, thoughtful, and compassionate, setting the standard for luxury service worldwide. Joining The Ritz-Carlton means becoming part of a global team within Marriott International, where associates are encouraged to develop professionally and contribute to a culture driven by the Gold Standards, including the Employee Promise, Credo, and Service Values.</p>

<p>Basic data entry <br>Organizing files <br>Managing schedules and meetings </p>

<p>To manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.</p><p><b><br></b></p><p><b>Key Roles &amp; Responsibilities</b></p><ul><li>Register and room all guest arrivals according to established procedures</li><li>Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system</li><li>Maintain cashier float and ensure accurate daily report of all money received</li><li>Cash hotel guests personal and assist with currency exchange</li><li>Keep updated of all modifications to accounting policies and procedures</li><li>Attend to guests request of using the service of safety box at all times</li><li>Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs</li><li>Attend to guest s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist</li><li>Ensure that the guests depart the hotel with a positive impression of hotel service</li><li>Perform the audit balances and prepare all reports for audit in an orderly fashion</li><li>When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals</li><li>Maintain comprehensive knowledge of standard reservation procedures</li><li>Maintain exemplary department standards of behavior and appearance and attitude</li><li>Ensure front desk work area is kept clean and in an orderly state at all times</li><li>Is fully aware of the Credit policy</li><li>Adhere to policies and procedures</li><li>Perform related duties and special projects assigned</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Saudi National</p><p>Strong written and verbal communication skill in English and Arabic</p><p>Able to develop rapport with and gain support from Colleagues and Management staff</p><p>Ability to work cohesively with co-workers as part of a team</p><p>Ability to focus attention on guest needs, remaining calm and courteous at all times</p><p>Ability to promote positive relations with all guests and patrons</p><p>Able to exercise good judgment with difficult guests</p><p>Understanding and ability to work in a multi-cultural environment</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <b>Job Description</b> <p> </p> <p> </p> <p>Manage the client service requests via inbound and outbound telephone calls, e-mails, web requests and walk-ins</p> <ul> <li>Provide prompt resolution to customer inquiries by providing appropriate and accurate information</li> <li>Accurately document and update records in required systems</li> <li>Follow up in a timely manner to ensure customer satisfaction</li> <li>Understand all programs, systems, and procedures necessary to perform job effectively</li> <li>Where applicable, communicate with customers to attempt to bring resolution </li> <li>Communicate feedback and progress to management</li> <li>Maintain diplomacy and tact when dealing with upset or escalated calls</li> <li>Escalate customer complaints and/or calls through the appropriate channels to management</li> <li>Provide feedback to management concerning possible problems or areas of improvement</li> <li>Make recommendations to implement improved processes</li> <li>Perform other duties as assigned by management</li> <li>Ability to maintain the highest level of confidentiality</li> <li>Proficient personal computer skills, including Microsoft Office</li> <li>Excellent interpersonal, written, and oral communication skills</li> <li>Ability to work in a team fostered environment</li> <li>Ability to work in a multi-tasked environment</li> <li>Ability to prioritize and organize work</li> <li>Ability to adapt to a flexible schedule</li> </ul> <p> </p> <b>Worker Type</b> Employee<p> </p> <b>Job Type</b> Regular<p> </p> <p> <i>At </i> <i>AtkinsR alis</i> <i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i> </p></div></section>

<h2 ><span lang="ar" dir="rtl">اعلان الكلية التقنية العالمية لعلوم الطيران عن برامج تدريب منتهية بالتوظيف للفصل الدراسي الأول</span></h2><h4 ><span lang="ar" dir="rtl">التخصصات</span></h4><ul><li><p ><span lang="ar" dir="rtl">إلكترونيات الطيران (صيانة الطائرات)</span></p></li><li><p ><span lang="ar" dir="rtl">ميكانيكا الطيران (صيانة الطائرات)</span></p></li><li><p ><span lang="ar" dir="rtl">إلكترونيات الطيران (نظم الطائرات بدون طيار)</span></p></li><li><p ><span lang="ar" dir="rtl">ميكانيكا الطيران (نظم الطائرات بدون طيار)</span></p></li><li><p ><span lang="ar" dir="rtl">اتصالات الطيران (نظم الطائرات بدون طيار)</span></p></li></ul><h4 ><span lang="ar" dir="rtl">شروط القبول</span></h4><ul><li><p ><span lang="ar" dir="rtl">أن يكون المتقدم سعودي الأصل والمنشأ.</span></p></li><li><p ><span lang="ar" dir="rtl">حسن السيرة والسلوك، وألا يكون محكوماً عليه في جريمة مخلة بالشرف أو الأمانة.</span></p></li><li><p ><span lang="ar" dir="rtl">اللياقة الطبية للخدمة العسكرية.</span></p></li><li><p ><span lang="ar" dir="rtl">تناسب الطول مع الوزن، وألا يقل الطول عن 160 سم.</span></p></li><li><p ><span lang="ar" dir="rtl">اجتياز المقابلة الشخصية.</span></p></li><li><p ><span lang="ar" dir="rtl">القبول النهائي يتم من قبل الإدارة العامة للقبول والتجنيد بالقوات المسلحة.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">المزايا</span></h4><ul><li><p ><span lang="ar" dir="rtl">تدريب منتهي بالتوظيف برتبة وكيل رقيب (فني صيانة طائرات).</span></p></li><li><p ><span lang="ar" dir="rtl">مكافأة شهرية عسكرية طوال فترة التدريب.</span></p></li><li><p ><span lang="ar" dir="rtl">مكافأة طالب متدرب.</span></p></li><li><p ><span lang="ar" dir="rtl">علاج مجاني للطالب ووالديه في مستشفيات القوات المسلحة.</span></p></li><li><p ><span lang="ar" dir="rtl">فرصة ابتعاث خارجي للطلاب المتميزين.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">ثانياً: المسار المدني</span></h3><h4 ><span lang="ar" dir="rtl">التخصص</span></h4><ul><li><p ><span lang="ar" dir="rtl">هياكل ومحركات (صيانة الطائرات).</span></p></li></ul><h4 ><span lang="ar" dir="rtl">شروط القبول</span></h4><ul><li><p ><span lang="ar" dir="rtl">أن يكون المتقدم سعودي الجنسية أو من أم سعودية.</span></p></li><li><p ><span lang="ar" dir="rtl">خريج الثانوية العامة (علوم تطبيقية) أو المعاهد الثانوية الصناعية خلال آخر خمس سنوات.</span></p></li><li><p ><span lang="ar" dir="rtl">اجتياز اختبار القدرات العامة.</span></p></li><li><p ><span lang="ar" dir="rtl">اجتياز اختبار تحديد المستوى في اللغة الإنجليزية.</span></p></li></ul><h4 ><span lang="ar" dir="rtl">المزايا</span></h4><ul><li><p ><span lang="ar" dir="rtl">مكافأة مالية أثناء فترة التدريب.</span></p></li><li><p ><span lang="ar" dir="rtl">برنامج تدريبي معتمد من الهيئة العامة للطيران المدني.</span></p></li><li><p ><span lang="ar" dir="rtl">التأهيل للحصول على رخصة فني صيانة طائرات.</span></p></li><li><p ><span lang="ar" dir="rtl">إمكانية الترشيح لعروض الرعاية الوظيفية للطلاب المتميزين.</span></p></li><li><p ><span lang="ar" dir="rtl">المساعدة في توفير فرص وظيفية للخريجين وفق احتياجات سوق العمل.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">لمحة عن الكلية</span></h3><p ><span lang="ar" dir="rtl">الكلية التقنية العالمية لعلوم الطيران هي إحدى كليات التميز الحكومية التابعة للمؤسسة العامة للتدريب التقني والمهني، وتقدم برامج متخصصة في صيانة الطائرات وفق معايير عالمية، ويمنح خريجوها دبلوماً معتمداً يؤهلهم للعمل في قطاع الطيران العسكري والمدني.</span></p>