Call Center Jobs - Al Damam Saudi
34 Jobs Found
<p><br><br>Sales Representative - External – Riyadh </p><ul><li>Previous experience in the field of doors, facades, and metal works or a similar field.</li><li>Having a private car is required.</li><li>A valid driving license is required.</li><li>The ability to achieve sales targets and attract new customers.</li><li>Salary: 4,000 SAR per month (including all allowances).</li><li>Commission: 2% on collected sales according to the company's policy.</li><li> </li></ul><p>? Secretary / Customer Service and Social Media Accounts Management – Dammam or Khobar<br></p><ul><li>Social Media Accounts – Dammam or Khobar</li><li>Nationality: Saudi.</li><li>Experience in administrative work and customer service.</li><li>Proficiency in using computers and office programs.</li><li>Managing social media accounts, responding to customers, and following up on inquiries.</li><li>Excellent organizational and communication skills.</li><li>Salary: 5,000 SAR per month (including all allowances).</li></ul><p><br></p>
<b>Join Our Team as a Sales Executive!</b><br><br>We are looking for a dynamic and results-oriented Sales Executive to drive growth and expand our reach in the FMCG sector, specifically in food and non-food distribution. This is an exciting opportunity to work with a leading recruitment company in Saudi Arabia.<br><br><b>Job Purpose:</b><br>The Sales Executive will be responsible for managing and expanding our business within the Wholesale, Traditional Retail, and Discount Center markets. Your role will involve establishing strong customer relationships, achieving sales targets, and ensuring efficient logistics and product placement.<br><br><b>Key Responsibilities:</b><ul><li>Develop relationships with key wholesale accounts and retail outlets.</li><li>Achieve monthly sales targets and identify new business opportunities.</li><li>Onboard new discount centers to enhance product availability.</li><li>Collaborate with logistics teams for timely delivery.</li><li>Monitor outstanding balances and ensure timely payment collection.</li><li>Analyze competitor pricing and stock movements.</li></ul><br><b>Required Qualifications and Skills:</b><ul><li>Bachelor’s Degree in Marketing, Business Administration, or related field.</li><li>1+ years of experience in FMCG wholesale or retail distribution.</li><li>Knowledge of the KSA market is essential.</li><li>Proficiency in Microsoft Office (Excel and Word).</li><li>Strong communication and negotiation skills.</li><li>Knowledge of Malayalam is mandatory.</li><li>Able to work independently and meet sales targets.</li></ul><br><b>Key Performance Indicators (KPIs):</b><ul><li>Consistent achievement of sales quotas.</li><li>Successful onboarding of new retail and discount center accounts.</li><li>Effective product placement and rotation in assigned accounts.</li><li>Maintain a healthy aging report with timely payments.</li></ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Speak and Tweak</h3>
<p style="margin:0 0 12px; ************;">Speak and Tweak is a specialized child development center located in Dammam, Eastern region. The center is dedicated to supporting children in developing communication skills, fostering growth, and building confidence. Speak and Tweak offers a range of carefully designed therapeutic programs, including speech and language development, sensory integration, occupational therapy, and applied behavior analysis (ABA). Additional services encompass community-based programs, feeding disorder (SOS) therapy, family support, and comprehensive psychological and cognitive assessments.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role of a Speech Language Specialist</h3>
<p style="margin:0 0 12px; ************;">Speak and Tweak is seeking a <strong style="font-weight:700;">full-time Speech Language Specialist</strong> to join its team in Dammam. This on-site role involves providing assessment and treatment for children facing challenges related to speech, language, communication, and feeding. The specialist will contribute to individualized care plans and collaborate closely with families to ensure meaningful and lasting progress for each child.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Conduct individualized evaluations to assess children's needs.</li>
<li style="margin:0 0 6px;">Develop and implement comprehensive therapy plans tailored to each child.</li>
<li style="margin:0 0 6px;">Document progress accurately and consistently, adhering to center protocols.</li>
<li style="margin:0 0 6px;">Deliver one-on-one and small-group therapy sessions effectively.</li>
<li style="margin:0 0 6px;">Collaborate with multidisciplinary colleagues, including occupational therapists and behavior analysts.</li>
<li style="margin:0 0 6px;">Maintain clear and consistent communication with families regarding therapy goals and outcomes.</li>
<li style="margin:0 0 6px;">Participate in family education and community awareness initiatives.</li>
<li style="margin:0 0 6px;">Contribute actively to case discussions and team meetings.</li>
<li style="margin:0 0 6px;">Ensure all interventions are aligned with evidence-based practices and the center’s standards of care.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates for the Speech Language Specialist position should possess <strong style="font-weight:700;">0-1 years of relevant experience</strong> in speech and language therapy.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Approach</h3>
<p style="margin:0 0 12px; ************;">Speak and Tweak is committed to fostering a supportive and inclusive environment that empowers children and their caregivers. The center emphasizes individualized care plans and close collaboration with families to achieve meaningful and lasting progress. The team works together to uphold evidence-based practices and high standards of care in all therapeutic interventions.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About FHM – National Training Center</h3>
<p style="margin:0 0 12px; ************;">The National Training Center for Facilities and Hospitality Management (<strong style="font-weight:700;">FHM</strong>) is an independent, non-profit training center dedicated to advancing skills within the facilities and hospitality management sectors. Established through a strategic agreement involving the Technical & Vocational Training Corporation (TVTC), the Saudi Commission for Tourism and National Heritage (SCTH), and the Saudi Arabian Oil Company (Saudi Aramco), FHM provides high-quality vocational and technical training. The center focuses on developing specialized programs that meet industry standards and support workforce growth, preparing learners for careers in facility operations, hospitality services, and related fields.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role of Facility Management Trainer</h3>
<p style="margin:0 0 12px; ************;">FHM is seeking a <strong style="font-weight:700;">Facility Management Trainer</strong> to join its team in Dammam. This is a full-time, on-site position where the trainer will be responsible for designing, delivering, and evaluating comprehensive training programs in facility management. The core objective of this role is to ensure that all training content aligns with current industry standards and FHM’s established curriculum, fostering continuous learning and professional development among trainees.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Prepare detailed lesson plans and develop effective training materials.</li>
<li style="margin:0 0 6px;">Lead both classroom-based theoretical sessions and practical, hands-on training.</li>
<li style="margin:0 0 6px;">Assess learner performance through a variety of methods, including assignments, tests, and practical evaluations.</li>
<li style="margin:0 0 6px;">Provide constructive coaching and feedback to trainees, actively supporting their professional growth.</li>
<li style="margin:0 0 6px;">Maintain accurate and up-to-date training records and prepare necessary reports.</li>
<li style="margin:0 0 6px;">Collaborate with fellow instructors and management to regularly update course content, integrate best practices, and contribute to the continuous improvement of all training programs.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ability to work on-site in Dammam.</li>
<li style="margin:0 0 6px;">Proficiency in conducting both classroom instruction and practical, hands-on training sessions.</li>
<li style="margin:0 0 6px;">Experience level: 0-1 years in a relevant field.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Location</h3>
<p style="margin:0 0 12px; ************;">This is an on-site, full-time position based in Dammam, within the Eastern Region of Saudi Arabia. The role requires active participation in a collaborative, industry-driven training environment focused on continuous learning and professional development.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">Candidates who meet the outlined qualifications are encouraged to apply. FHM is committed to supporting workforce development through high-quality vocational and technical training programs.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Abbott and the Support Specialist Role</h3>
<p style="margin:0 0 12px; ************;">Abbott is seeking a <strong style="font-weight:700;">Support Specialist</strong> to join its Core Diagnostic Division in Dammam, Eastern region. This full-time role is integral to empowering smarter medical and economic decision-making, contributing to the transformation of health management globally. Abbott is recognized as a great place to work and one of the world's most admired companies, committed to career development and a diverse, inclusive environment. The effectiveness of this role is measured by customer satisfaction scores (NPS), support key performance indicators, service capacity, and phone resolution rates.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Responsibilities</h3>
<p style="margin:0 0 12px; ************;">The Support Specialist serves as the primary point of contact for customers, providing essential support and troubleshooting for various diagnostic instrument and application issues. This role involves both remote and occasional in-field assistance to ensure optimal performance of Abbott's diagnostic solutions.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Provide primary contact support to customers for assay, application, operator, system, and instrument troubleshooting via phone or email, utilizing remote diagnostic tools.</li>
<li style="margin:0 0 6px;">Conduct effective telephonic troubleshooting with customers and Field Service personnel concerning reagent and instrument problems.</li>
<li style="margin:0 0 6px;">Manage the dispatching of calls requiring Field Service visits, including scheduling and follow-up.</li>
<li style="margin:0 0 6px;">Act as the primary contact for customer requests related to CRLB products and customer agreements.</li>
<li style="margin:0 0 6px;">Provide in-field application support and troubleshooting for the respective region as needed.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Technical Support and Field Coordination</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Perform initial telephonic contact with customers to determine analyzer, operator, application, or reagent problems.</li>
<li style="margin:0 0 6px;">Conduct telephonic troubleshooting to achieve possible resolution of issues.</li>
<li style="margin:0 0 6px;">Dispatch Field Service Engineers (FSEs) to customer sites if telephonic troubleshooting is unsuccessful or if on-site repair is the primary option for the reported issue or instrument error code.</li>
<li style="margin:0 0 6px;">Prioritize field service calls, recognize, and resolve resource availability situations through skillful management and logical deployment of FSEs to enhance customer service levels.</li>
<li style="margin:0 0 6px;">Collaborate with FSEs to ensure timely closure of all service calls, meeting Divisional requirements, and follow up on critical service calls for feedback on customer satisfaction levels.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Medical Event Reporting and Documentation</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Evaluate all customer calls according to the Medical Event reporting process to identify Potential Reportable Events (pREs) and forward relevant data to the Medical Event Group in the US, if applicable.</li>
<li style="margin:0 0 6px;">Provide additional information for reportability decisions upon request from the Medical Event Group.</li>
<li style="margin:0 0 6px;">Report any death or serious injury to the Medical Event Group in the US by phone or email without delay.</li>
<li style="margin:0 0 6px;">Log each customer contact in the CMS Next Call Management System, evaluating and coding according to the Call Registration process.</li>
<li style="margin:0 0 6px;">Report incidents and critical issues directly to the Call Centre Manager.</li>
<li style="margin:0 0 6px;">Provide additional information required for complaint investigation upon request from Product Quality, and communicate investigation results to customers, providing feedback to Quality and management.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ability to work independently and escalate issues when necessary.</li>
<li style="margin:0 0 6px;">Enthusiastic team player with a proactive attitude and personal adaptability.</li>
<li style="margin:0 0 6px;">Demonstrated commitment to delivering high-quality results.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">0-1 years of relevant experience.</li>
<li style="margin:0 0 6px;">Possession of a Saudi Council of Engineers (SCE) or Saudi Commission for Health Specialties (SCHS) license.</li>
</ul>
<b>Join GE Vernova as a Senior Manufacturing Manager - Production Supervision!</b><br>As a key player in our Gas Turbine Service Center, the Cell Leader oversees daily production and service activities, ensuring safety, efficiency, and high-quality output. This role demands a proactive mindset and leadership to guide your team through various operational challenges.<br><br><b>Key Responsibilities:</b><ul><li>Lead daily activities and ensure tasks are completed safely and on time.</li><li>Assign tasks, monitor productivity, and support team development.</li><li>Review work instructions and verify documentation accuracy.</li><li>Drive continuous improvement initiatives in efficiency and quality.</li><li>Collaborate with cross-functional teams to achieve operational goals.</li></ul><br><b>Required Qualifications:</b><ul><li>Bachelor’s degree or technical diploma with relevant work experience.</li><li>Minimum of 7 years in manufacturing or industrial operations leadership, ideally in gas turbines or similar fields.</li><li>Fluency in English; Arabic knowledge is a plus.</li></ul><br><b>Desired Characteristics:</b><ul><li>Strong knowledge of EHS practices and lean manufacturing.</li><li>Ability to motivate and lead teams.</li><li>Ready to tackle challenging assignments and drive change.</li></ul><br>Applicants must have the legal right to work in KSA without sponsorship.
<b>Join the Alesayi Holding team as an HA/AC Technician!</b><br>We are seeking a skilled and experienced technician responsible for diagnosing, troubleshooting, repairing, and installing home appliances, including air conditioning and refrigeration systems. This role provides both in-service center repairs and on-site customer support, while ensuring high service quality and customer satisfaction.<br><br><b>Key Responsibilities:</b><ul><li>Diagnose, troubleshoot, repair, and install AC, refrigeration, and home appliance systems.</li><li>Perform maintenance and repair work according to company standards and service manuals.</li><li>Handle small home appliances and electrical/electromechanical repairs.</li><li>Test repaired and newly installed units to ensure functionality.</li><li>Document repairs, spare parts usage, and service details accurately.</li><li>Provide on-site service visits to customers, ensuring professional customer support.</li><li>Obtain customer confirmation and satisfaction after service completion.</li><li>Report technical issues to the Service Supervisor.</li><li>Maintain a professional appearance and adhere to safety procedures.</li></ul><br><b>Qualifications:</b><ul><li>Diploma in Air Conditioning & Refrigeration or related technical field.</li><li>Minimum 5 years of experience in home appliance repair and maintenance.</li><li>Strong technical knowledge of AC systems and refrigeration.</li><li>Good troubleshooting and problem-solving skills.</li><li>Basic English communication skills preferred.</li><li>Valid driving license is a plus.</li></ul><br><b>Preferred Candidate:</b><ul><li>Hands-on technician with strong field experience.</li><li>Customer-service oriented with good communication skills.</li><li>Able to work independently and manage service visits effectively.</li></ul>
<b>Join Napco National as a Sales Executive!</b><br>We are looking for a motivated Sales Executive to join our team at Napco National. Established in 1956, we are a leading Saudi company specializing in manufacturing and marketing a wide range of packaging solutions. This is a fantastic opportunity to contribute to the growth of our company while supporting the national industrial sector.<br><br><b>Job Responsibilities:</b><ul><li>Sell the widest range of company’s products to assigned customers.</li><li>Provide feedback on any competition activity within the assigned area.</li><li>Ensure proper implementation of planogram.</li><li>Issue special order requests as needed.</li><li>Collect invoices according to the company's aging policy.</li><li>Prepare necessary documents for call cycles or business reviews.</li><li>Detect and report new customers in the area.</li><li>Handle customer complaints and report them to the sales team leader.</li><li>Present customer orders and daily collections to the team leader.</li><li>Issue return forms for defective products with prior approval.</li><li>Report any unresolved problems/objections to the team leader.</li><li>Perform customer account reconciliation quarterly and obtain necessary approvals.</li><li>Conduct inventory checks on every visit, covering warehouses and shelves.</li></ul><br><b>Required Qualifications:</b><ul><li>Minimum High School degree.</li><li>1 to 2 years of experience in a similar field.</li></ul><br>At Napco National, we are committed to transforming visions into reality. We invite you to be a part of our journey.
<b>Join Alesayi Holding as an Electronics Technician!</b><br>We're looking for a dedicated and skilled technician to join our team in Dammam. In this role, you will apply your theoretical and practical knowledge to test, maintain, and install air conditioning and refrigeration devices, electrical and electromechanical components, as well as parts and products, both within the service center and at client locations.<br><br><b>Main Responsibilities:</b><ul><li>Diagnose faults and repair small household appliances such as microwaves, mixers, electric kettles, vacuum cleaners, irons, coffee machines, and toasters.</li><li>Safely dismantle and reassemble devices.</li><li>Replace damaged parts like motors, switches, thermostats, heating elements, PCB, etc.</li><li>Conduct post-repair operational tests to ensure efficient performance.</li><li>Maintain cleanliness and orderliness of the workplace and service area.</li><li>Document repair details and spare parts used in the system or work orders.</li><li>Communicate with service consultants or supervisors regarding repair status.</li><li>Adhere to safety standards and maintenance procedures approved by the company.</li></ul><br><b>Qualifications:</b><ul><li>Diploma or Technical Certificate in Electrical/Electronic Engineering or a related field.</li><li>0 to 2 years of experience in repairing small household appliances (preferred).</li><li>Good knowledge of electrical and mechanical components.</li><li>Ability to read basic electrical schematics and maintenance manuals.</li><li>Good diagnostic and problem-solving skills.</li><li>Familiarity with maintenance tools and measuring devices (like multimeters and oscilloscopes).</li><li>Basic computer skills for preparing maintenance reports.</li></ul><br><b>Additional Skills (a plus):</b><ul><li>Experience dealing with various appliance brands.</li><li>Basic skills in repairing PCBs.</li><li>Experience in electronic soldering and component-level repairs.</li></ul>
We are looking for an enthusiastic administrative assistant to join our team to support daily office operations. You will be responsible for scheduling appointments, managing correspondence, and maintaining accurate records. If you have excellent organizational skills and attention to detail, we encourage you to apply.<br><br>**Key Tasks:**<br><br><p class="isSelectedEnd"><strong>Tasks and Responsibilities:</strong></p><ul><li>Receiving clients, scheduling appointments, and answering calls.</li><li>Entering and updating client data and files in the system.</li><li>Preparing and organizing invoices, proposals, and administrative documents.</li><li>Following up on requests and correspondence with clients and suppliers.</li><li>Organizing and archiving files, contracts, and documents.</li><li>Monitoring inventory and recording the movement of products and devices.</li><li>Following up on maintenance and warranty requests and delivering and receiving devices from clients.</li><li>Preparing simple reports using Excel.</li><li>Coordinating between management, sales staff, and technicians.</li><li>Following up on the daily administrative work of the center.</li><li>Assisting in preparing the required documents for government and insurance entities when needed.</li></ul>
<b>Join Carrier as a Senior Service Sales Engineer!</b><br><br>In this pivotal role, you will be part of Carrier, the leading provider of heating, ventilation, and air conditioning (HVAC) solutions. We are looking for an established sales professional who will play a crucial role in various sales activities and customer relationship management for our service and aftermarket business.<br><br><b>Role Responsibilities:</b><br><ul><li>Prepare quotations and proposals while following up on service sales enquiries.</li><li>Lead negotiations to secure optimal profit levels.</li><li>Achieve order bookings in a timely manner while consistently meeting sales metrics and annual targets.</li><li>Manage existing customers, develop new ones, and look for business opportunities to foster customer relationships and drive service revenue growth.</li><li>Provide professional proposals, offerings, and technical support related to our digitalized services.</li><li>Ensure proper acquisition of sales opportunities to meet financial targets.</li><li>Interact with customers to increase sales and product awareness.</li></ul><br><b>Minimum Requirements:</b><br><ul><li>Bachelor's degree (preferably in Mechanical Engineering) or MBA.</li><li>Minimum 4 years of relevant experience within the HVAC industry with a focus on selling service contracts.</li><li>Proficiency in Arabic and English is essential.</li><li>Strong sales and negotiation skills.</li></ul><br><b>What We Offer:</b><br><ul><li>International working environment with competitive salary.</li><li>Opportunities for professional development.</li><li>A fair and valuable recruitment process.</li></ul><br><b>Your journey with us:</b><br>Selected candidates will undergo an initial call followed by an interview with the Manager. At Carrier, we value respect, integrity, inclusion, innovation, and excellence, and we're excited for you to join us and make a difference!
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Warehouse Labor Role at PepsiCo</h3>
<p style="margin:0 0 12px; ************;">PepsiCo, a global leader in beverages and convenient foods, serves consumers more than one billion times a day across over 200 countries and territories. We are seeking a dedicated <strong style="font-weight:700;">Warehouse Labor</strong> to join our team in <strong style="font-weight:700;">Dammam, Eastern region</strong>. This is a <strong style="font-weight:700;">full-time</strong> position that plays a crucial role in our supply chain operations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Purpose of the Position</h3>
<p style="margin:0 0 12px; ************;">The primary purpose of the Warehouse Labor role is to execute all essential warehouse activities. This encompasses the entire process from production and Distribution Center (DC) in-bounds receiving, to efficient order picking, loading, offloading, cleaning, and general arrangement within the facility. This position is vital for maintaining the smooth flow of goods and upholding operational standards.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Accurately receive production in-bounds using a Hand Held Terminal (HHT) within the Warehouse Management System (WMS).</li>
<li style="margin:0 0 6px;">Conduct proper visual inspection during the receiving process, checking for issues such as incorrect labels.</li>
<li style="margin:0 0 6px;">Arrange plastic and wooden pallets for production in the exit area, coordinating closely with the manufacturing exit area in charge.</li>
<li style="margin:0 0 6px;">Aggregate goods according to Stock Transfer Order (STO) documents for issuance to Sales or Production departments.</li>
<li style="margin:0 0 6px;">Individually prepare Sales Orders based on Sales Requests and STOs.</li>
<li style="margin:0 0 6px;">Receive and segregate Returnable Cases (RC) before their transfer to plants.</li>
<li style="margin:0 0 6px;">Assist the Dispatch Clerk with daily physical counts and general housekeeping duties.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Working at PepsiCo</h3>
<p style="margin:0 0 12px; ************;">PepsiCo's culture is driven by its employees, fostering a dynamic environment where passionate teams embrace new ideas through a collaborative spirit. The company is committed to creating a diverse workforce and an equitable, inclusive space where every individual has a voice. Our vision, PepsiCo Positive (pep+), guides our strategic transformation, placing sustainability and human capital at the core of value creation and growth.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ability to read and write.</li>
<li style="margin:0 0 6px;">Proficiency in operating a Hand Held Terminal (HHT).</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Location and Employment Type</h3>
<p style="margin:0 0 12px; ************;">This full-time Warehouse Labor position is based in Dammam, Eastern region. We invite qualified candidates to apply.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Director of Rooms Role</h3>
<p style="margin:0 0 12px; ************;">Dana Rayhaan by Rotana is seeking a <strong style="font-weight:700;">Director of Rooms</strong> to join its team in Dammam. This full-time position requires a professional with a strong focus on guest satisfaction and operational excellence within the Front Office division. The successful candidate will play a pivotal role in ensuring high standards of service and efficient management of all rooms-related operations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Responsibilities and Strategic Input</h3>
<p style="margin:0 0 12px; ************;">The Director of Rooms is responsible for the comprehensive planning, organization, direction, control, and evaluation of all operational policies and procedures within the Rooms Division. This includes active participation in the development of pricing and promotional strategies to optimize performance and guest experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Management and Leadership</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Overseeing short-term and long-term planning, as well as day-to-day operations for the rooms and associated areas.</li>
<li style="margin:0 0 6px;">Recommending budget allocations and managing expenses effectively within approved constraints.</li>
<li style="margin:0 0 6px;">Implementing and managing the Rooms Division’s annual budget, business plan, and marketing plan to meet or exceed management expectations.</li>
<li style="margin:0 0 6px;">Managing divisional operations consistently to ensure high levels of quality and customer satisfaction.</li>
<li style="margin:0 0 6px;">Resolving customer complaints as necessary to maintain high standards of satisfaction and quality.</li>
<li style="margin:0 0 6px;">Training and developing team members within the Rooms Division.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Divisional Oversight</h3>
<p style="margin:0 0 12px; ************;">The Director of Rooms will directly manage and oversee the following departments:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Front Office</li>
<li style="margin:0 0 6px;">Guest Relations</li>
<li style="margin:0 0 6px;">Club Rotana</li>
<li style="margin:0 0 6px;">Business Center</li>
<li style="margin:0 0 6px;">Housekeeping</li>
<li style="margin:0 0 6px;">Security</li>
<li style="margin:0 0 6px;">Health Club</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates for this position should possess:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">5 to 10 years of experience</strong> in a similar leadership role within Front Office or Rooms Division operations.</li>
<li style="margin:0 0 6px;">Demonstrated ability to deliver high levels of customer service and provide effective solutions to guest needs.</li>
<li style="margin:0 0 6px;">Proven capability in planning, organizing, and directing complex hotel operations.</li>
<li style="margin:0 0 6px;">Experience in budget management and strategic planning for rooms-related services.</li>
<li style="margin:0 0 6px;">Strong leadership skills with a focus on team development and operational consistency.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position based in <strong style="font-weight:700;">Dammam</strong>, Saudi Arabia, offering an opportunity to lead a key operational division within Dana Rayhaan by Rotana.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Accenture</b></p><br><br><p>Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com</p><br><br><p><b>Job Summary:</b></p><br><br><p>Change is constant and accelerating faster than ever. Transformation is compressed. Customer and stakeholder expectations have radically shifted how companies must strategize and deliver. The C-Suite and Boards are being held accountable in ways we have not seen in the past. To address today’s most pressing challenges and unlock the most compelling opportunities, leaders need to move fast. While many believe innovative strategies are the answer to rapid change, they are only part of the solution. The most successful companies elevate people and put them at the center of strategic initiatives. Because nothing changes if strategies don’t. We help leaders create transformation by enriching the relationship between people and strategic initiatives, and help clients to reimagine their business, build strategies with the leaders and cultures to accelerate change, and create and deliver exceptional strategic outcomes. Our focus on sustainability, inclusion, diversity & equity (ID&E), purpose, and board effectiveness helps CEOs drive a comprehensive strategy agenda. Join us to drive strategic initiatives that improve outcomes for businesses and their stakeholders, helping organizations navigate the complexities of rapid change with precision and agility.</p><br><br><br><p><b>Key Roles and Responsibilities:</b></p><br><br><ul><li>Conduct analysis to address critical business issues and generate insights about client and industry business performance improvement.</li><li>To support in the delivery of key workstreams related to platform design, operating models design, business / digital strategy development, and business cases for government agencies including national digital value realization and impact, digital architecture design, and others.</li></ul><ul><li>Collaborate closely with stakeholders to understand their needs and gather detailed requirements.</li></ul><ul><li>Facilitate the change management process by identifying potential resistance to strategic initiatives.</li><li>Develop and implement strategies to mitigate resistance and ensure successful adoption of changes.</li></ul><ul><li>Implement best practices and continuous improvement methodologies to drive performance.</li></ul><ul><li>Develop and deliver training programs aimed at building strategic capabilities within the organization.</li><li>Ensure the successful adoption of new strategic processes and methodologies through effective training initiatives.</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Hanwha Power</h3>
<p style="margin:0 0 12px; ************;">Hanwha Power is dedicated to advancing a sustainable future through innovative energy equipment, smart technology, and comprehensive solutions. The company designs and manufactures high-performance oil-free compressors and delivers energy solutions ranging from gas turbine services to precision fuel supply systems. With over 9,000 units delivered globally and a robust network across North America, Europe, the Middle East, and Asia, Hanwha Power focuses on building lasting partnerships and providing technical support.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Assembly Technician</h3>
<p style="margin:0 0 12px; ************;">Hanwha Power is seeking a skilled and detail-oriented <strong style="font-weight:700;">Assembly Technician</strong> to join its production team in Dammam, Eastern Region. This full-time position involves assembling and testing high-performance compressor systems to meet rigorous quality standards. The ideal candidate will possess practical mechanical expertise to contribute to efficient manufacturing operations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Assemble and test compressor systems in strict adherence to engineering standards and technical specifications.</li>
<li style="margin:0 0 6px;">Maintain manufacturing tools, fixtures, and jigs to ensure a smooth production workflow.</li>
<li style="margin:0 0 6px;">Collaborate with cross-functional teams to address assembly bottlenecks and support continuous process improvements.</li>
<li style="margin:0 0 6px;">Adhere to all workplace safety protocols, quality guidelines, and standard operating procedures.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Education:</strong> High school diploma, vocational training, or an associate degree in a mechanical or related field.</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Experience:</strong> A minimum of 3 years of professional experience in manufacturing or assembly operations. Candidates with over 5 years of relevant experience within similar industrial equipment manufacturing sectors are preferred.</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Technical Skills:</strong> Proven ability to read, interpret, and work from mechanical blueprints and engineering drawings. Strong functional understanding of mechanical machinery.</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Certifications:</strong> Technical certifications or licenses in mechanical or electrical fields are preferred.</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Attributes:</strong> Proactive problem-solving skills with high attention to quality control and workplace safety are preferred.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Hanwha Power's Commitment</h3>
<p style="margin:0 0 12px; ************;">In an era of rapid electrification, data center expansion, and decarbonization, Hanwha Power is at the forefront of energy transformation. The company is actively shaping a better tomorrow by developing next-generation low-carbon solutions powered by hydrogen and ammonia, supporting diverse industries in their transition toward a greener future. Hanwha Power fosters a culture that combines an agile, adventurous spirit with deep engineering expertise, encouraging collaboration and mutual growth.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">Qualified candidates are invited to apply for this full-time position. Join Hanwha Power in contributing to the future of energy for our planet.</p>
<h3><strong>About Perfect Vision</strong></h3><p>Perfect Vision is seeking a dedicated Inside Sales Executive to join its team in Saudi Arabia. This full-time role is integral to converting qualified leads into successful client partnerships, operating within a structured sales process that leverages outbound campaign efforts.</p><h3><strong>The Role of Inside Sales Executive</strong></h3><p>The Inside Sales Executive manages the sales cycle from the initial warm handoff of an interested prospect through to securing a signed purchase order. This is a high-volume, conversion-focused position that requires consistently turning incoming interest into closed deals. The role demands the ability to manage multiple active conversations simultaneously, emphasizing speed, organization, and diligent follow-through.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Rapidly follow up on warm leads passed from outbound campaigns, ensuring initial contact within minutes or hours.</li><li>Engage prospects across various communication channels, including phone, email, WhatsApp, and scheduled meetings (in-person or online).</li><li>Understand each client’s specific needs and clearly articulate how our solution addresses their commercial and technical requirements.</li><li>Handle objections, provide detailed answers to questions, and build trust over multiple interactions.</li><li>Prepare and send quotations and proposals, maintaining persistent follow-up until a decision is reached.</li><li>Negotiate terms, close deals, and secure purchase orders.</li><li>Consistently meet and exceed monthly conversion and revenue targets.</li><li>Maintain accurate and up-to-date pipeline records within the CRM, logging every lead, stage, and next action.</li><li>Coordinate with technical, product, and operations teams for demonstrations, specification details, and delivery arrangements.</li><li>Provide insights to enhance call scripts and overall campaign quality, identifying common objections and high-converting segments.</li></ul><h3><strong>Performance Metrics</strong></h3><ul><li><strong>Speed to Lead:</strong> Average time to first contact after handoff.</li><li><strong>Follow-up Consistency:</strong> Number of touchpoints per lead until a decision is reached.</li><li><strong>Conversion Rate:</strong> Percentage of handed-off leads converted to qualified opportunities.</li><li><strong>Win Rate:</strong> Ratio of opportunities closed versus total managed.</li><li><strong>Revenue Generated:</strong> Value of purchase orders and revenue closed per month.</li><li><strong>Pipeline Hygiene:</strong> Accuracy and timeliness of CRM records.</li></ul><h3><strong>Required Experience and Attributes</strong></h3><p>Candidates should possess 5-10 years of experience in an inside sales or a similar conversion-focused role. Success in this position requires a strong ability to manage a high volume of interactions, demonstrate exceptional organizational skills, and maintain consistent follow-through. The ideal candidate will be adept at understanding client needs, handling objections, building trust, and negotiating effectively to close deals.</p><h3><strong>Work Type and Location</strong></h3><p>This is a full-time position based in Saudi Arabia, offering an opportunity to contribute to a dynamic sales environment.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">EHS Manager, Dammam</h3>
<p style="margin:0 0 12px; ************;">Huntsman is seeking an experienced <strong style="font-weight:700;">EHS Manager</strong> to join our manufacturing site in Dammam, Eastern Province, Saudi Arabia. This full-time role is central to leading and continuously improving Environmental Compliance, Process Safety, and Occupational Health & Safety activities. The successful candidate will ensure alignment with Huntsman's global EHS standards and contribute to our Zero Harm culture.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Strategic Alignment</h3>
<p style="margin:0 0 12px; ************;">As the site's primary EHS leader, this role acts as the focal point for all Environmental, Health, Safety, and Process Safety matters. The EHS Manager will drive the implementation of Huntsman's Zero Harm strategy and strengthen the site's safety culture through visible leadership and employee engagement. This position also involves active participation within Huntsman's wider EHS network, collaborating closely with global subject matter experts and the EHS Center of Excellence.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead the implementation and continuous improvement of the site's EHS Management System, ensuring compliance with company standards and applicable legal requirements.</li>
<li style="margin:0 0 6px;">Ensure compliance with environmental, occupational safety, and process safety regulations, maintaining readiness for regulatory inspections and audits.</li>
<li style="margin:0 0 6px;">Drive the implementation of Huntsman's Zero Harm strategy and strengthen the site's safety culture through visible leadership and employee engagement.</li>
<li style="margin:0 0 6px;">Lead Process Hazard Analyses (PHA), risk assessments, and hazard identification activities, ensuring effective mitigation and closure of actions.</li>
<li style="margin:0 0 6px;">Support key process safety programs, including Management of Change (MOC), Pre-Startup Safety Reviews (PSSR), and safe work practices.</li>
<li style="margin:0 0 6px;">Lead incident and near-miss investigations, ensuring robust root cause analysis, implementation of corrective actions, and sharing of lessons learned.</li>
<li style="margin:0 0 6px;">Oversee critical safety programs including Permit to Work, Lockout/Tagout (LOTO), contractor safety, confined space entry, work at height, and chemical handling controls.</li>
<li style="margin:0 0 6px;">Monitor environmental performance and ensure compliance with reporting, waste management, emissions, and pollution prevention requirements.</li>
<li style="margin:0 0 6px;">Deliver EHS training, coaching, and awareness programs to employees and contractors to reinforce accountability and safe behaviors.</li>
<li style="margin:0 0 6px;">Prepare and communicate EHS performance reports, compliance updates, key risks, and action plans to site leadership and relevant stakeholders.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Ideal Candidate Profile</h3>
<p style="margin:0 0 12px; ************;">We are seeking a confident, influential, and independent EHS leader capable of challenging the status quo and driving a strong safety culture. The ideal candidate will be a hands-on professional, combining technical EHS expertise with excellent communication skills and the ability to positively influence site leadership and operational teams across all levels of the organization.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">5-10 years of hands-on EHS experience, preferably in a manufacturing environment.</li>
<li style="margin:0 0 6px;">Strong knowledge of EHS, Process Safety, Risk Management, and Environmental Compliance.</li>
<li style="margin:0 0 6px;">Proven experience driving safety culture, EHS programs, and continuous improvement initiatives.</li>
<li style="margin:0 0 6px;">Experience conducting risk assessments, incident investigations, and root cause analysis.</li>
<li style="margin:0 0 6px;">Strong influencing, stakeholder management, and communication skills.</li>
<li style="margin:0 0 6px;">Ability to operate independently in a standalone EHS leadership role.</li>
<li style="margin:0 0 6px;">OSHA, NEBOSH, IOSH, or an equivalent internationally recognized EHS certification.</li>
<li style="margin:0 0 6px;">Experience with Process Hazard Analysis (PHA), Management of Change (MOC), and Process Safety Management (PSM) is preferred.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Location</h3>
<p style="margin:0 0 12px; ************;">This full-time position is based at our manufacturing facility in Dammam, Eastern Province, Saudi Arabia.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Hanwha Power</h3>
<p style="margin:0 0 12px; ************;">Hanwha Power is dedicated to advancing a sustainable future through innovative energy equipment, smart technology, and comprehensive solutions. The company designs and manufactures high-performance oil-free compressors and delivers energy solutions ranging from gas turbine services to precision fuel supply systems. With over 9,000 units delivered globally and a robust network across North America, Europe, the Middle East, and Asia, Hanwha Power is actively developing next-generation low-carbon solutions, including hydrogen and ammonia-powered technologies, to support diverse industries in their transition towards a greener future. The company emphasizes building lasting partnerships through sincere technical support and responsive service, operating at the forefront of electrification, data center expansion, and decarbonization.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Procurement Specialist</h3>
<p style="margin:0 0 12px; ************;">Hanwha Power is seeking a <strong style="font-weight:700;">Procurement Specialist</strong> to join our team in <strong style="font-weight:700;">Dammam, Eastern, Saudi Arabia</strong>. This full-time position is critical for driving regional supply chain efficiency and project procurement within the Kingdom. The role requires a strong understanding of the Saudi market, its vendor landscape, and local procurement regulations, including In-Kingdom Total Value Add (IKTVA) and Zakat, Tax and Customs Authority (ZATCA) compliance. The Procurement Specialist will collaborate closely with cross-functional teams to ensure all procurement activities align with project timelines and cost targets.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Identify, evaluate, and pre-qualify local and international vendors, maintaining the Approved Vendor List (AVL) with a focus on Saudi Arabian Oil Company (Aramco) and Saudi Basic Industries Corporation (SABIC) registered suppliers.</li>
<li style="margin:0 0 6px;">Ensure all procurement activities comply with Saudi commercial laws, ZATCA (tax/customs), Saudi Standards, Metrology and Quality Organization (SASO) standards, and IKTVA requirements.</li>
<li style="margin:0 0 6px;">Manage import/export documentation, customs clearance processes, and local logistics coordination with freight forwarders.</li>
<li style="margin:0 0 6px;">Draft and review vendor contracts, terms, and conditions to effectively mitigate commercial risks.</li>
<li style="margin:0 0 6px;">Track and expedite material delivery schedules to ensure on-time delivery for ongoing projects.</li>
<li style="margin:0 0 6px;">Issue Requests for Quotations (RFQs), analyze commercial bids, and negotiate optimal pricing and payment terms with vendors.</li>
<li style="margin:0 0 6px;">Issue Purchase Orders (POs), manage end-to-end purchasing via the Enterprise Resource Planning (ERP) system, monitor expenditures against project budgets, and evaluate vendor performance.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field.</li>
<li style="margin:0 0 6px;">Minimum of <strong style="font-weight:700;">3–5 years</strong> of professional experience in procurement, purchasing, or supply chain management, with experience in the Middle East / Saudi market preferred.</li>
<li style="margin:0 0 6px;">Hands-on experience with ERP systems (*, SAP, Oracle) and MS Office (Excel).</li>
<li style="margin:0 0 6px;">Solid understanding of international trade, Purchase Order (PO) / contract administration, and basic import/customs clearance procedures in Saudi Arabia.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Preferred Qualifications</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Professional supply chain certifications such as Certified Professional in Supply Management (CPSM), Chartered Institute of Procurement & Supply (CIPS), or Certified Supply Chain Professional (CSCP).</li>
<li style="margin:0 0 6px;">In-depth understanding of Saudi port customs clearance processes, Saudi shipping corridors, and managing local freight forwarders.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Working at Hanwha Power</h3>
<p style="margin:0 0 12px; ************;">Hanwha Power fosters an environment that combines an agile, adventurous spirit with deep engineering expertise. The company encourages free idea sharing and supports mutual growth through genuine collaboration. Employees contribute to designing the future of energy for the planet, working together with shared pride in a dynamic and transformative industry.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Johnson & Johnson Innovative Medicine is seeking a <strong style="font-weight:700;">Product Specialist Immunology</strong> to join our team in Dammam, Eastern, Saudi Arabia. This is a full-time position where the specialist will represent the company to healthcare professionals, ensuring products are utilized based on their clinical indications and merit, while adhering to all J&J Credo obligations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Company Overview and Mission</h3>
<p style="margin:0 0 12px; ************;">At Johnson & Johnson, the focus is on healthcare innovation to prevent, treat, and cure complex diseases, develop smarter treatments, and provide personal solutions. Through expertise in Innovative Medicine and MedTech, the company aims to deliver breakthroughs that profoundly impact health for humanity. The Immunology team is dedicated to developing transformational medicines for immunological disorders, working to restore health for millions of people living with immune diseases.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<p style="margin:0 0 12px; ************;">The Product Specialist will be responsible for maximizing patient share for assigned products within the designated territory. This includes:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Utilizing a multichannel approach (face-to-face, email, phone calls, presentations) to engage with Healthcare Professionals (HCPs) according to the CVT strategy, providing quality call feedback for each interaction.</li>
<li style="margin:0 0 6px;">Achieving market share targets for the assigned territory.</li>
<li style="margin:0 0 6px;">Promoting Johnson & Johnson Innovative Medicine's image as a scientific and digital innovator within assigned accounts and organizing promotional/digital scientific meetings.</li>
<li style="margin:0 0 6px;">Maximizing product access by detailing product value to serve eligible patients, in collaboration with other functions.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Market Access and Operational Excellence</h3>
<p style="margin:0 0 12px; ************;">The role involves enhancing market access and ensuring high standards of execution:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Conducting full account mapping, understanding logistical and product listing processes, contracting, identifying account stakeholders, and decision-making processes.</li>
<li style="margin:0 0 6px;">Developing and maintaining long-term engagements with key customers and stakeholders within accounts, such as Directors of Pharmacy, Senior Procurement Managers, Tender Managers, and Hospital Management.</li>
<li style="margin:0 0 6px;">Identifying short and long-term business opportunities in alignment with the Business Unit strategy and in collaboration with the Market Access team.</li>
<li style="margin:0 0 6px;">Fulfilling Customer Interaction Excellence (CIE) index and KPIs, including database updates, accurate reporting of HCP visits with valuable feedback, correct sample handling, and continuous qualitative performance improvement.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Knowledge, Compliance, and Professional Conduct</h3>
<p style="margin:0 0 12px; ************;">Maintaining up-to-date knowledge and adhering to strict compliance standards are integral to this position:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Achieving expected results in scientific quizzes organized by the CVT.</li>
<li style="margin:0 0 6px;">Attending all assigned training courses, capturing learnings, and demonstrating improvement in technical and ethical business practices.</li>
<li style="margin:0 0 6px;">Organizing assigned activities in compliance with all rules and utilizing the correct CRM system as per SOPs.</li>
<li style="margin:0 0 6px;">Ensuring all sales processes adhere to J&J compliance, Quality guidelines, and local laws, including HCBI guidelines, FCPA, business conduct policy, pharmacovigilance rules (Adverse Events & Product Quality Complaints notification), and global fleet safety standards.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile and Requirements</h3>
<p style="margin:0 0 12px; ************;">Candidates for this role should possess the following qualifications and attributes:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor’s degree in Pharmacy.</li>
<li style="margin:0 0 6px;">A solid understanding of the pharmaceutical industry.</li>
<li style="margin:0 0 6px;">Excellent analytical, problem-solving, and communication skills.</li>
<li style="margin:0 0 6px;">Ability to work effectively in a dynamic environment and adapt to changing priorities.</li>
</ul>
<p>نظرة عامة عن الشركة</p><p>شركة رائدة في قطاع الخدمات اللوجستية وتوصيل الطلبات تسعى إلى تعزيز فريقها في مدينة الدمام، المملكة العربية السعودية. نؤمن بأهمية خدمة العملاء بسرعة وكفاءة، ونستثمر في موظفينا من خلال بيئة عمل احترافية وفرص نمو وتطوير مهنية ضمن إطار يلتزم بالمعايير التشغيلية والالتزام بالسلامة.</p><p>المسؤوليات والواجبات الأساسية</p><ul><li>استلام وتأكيد طلبات التوصيل من نظام الطلبات ومراجعة تفاصيل العنوان والوقت المطلوب.</li><li>التوصيل للعملاء والمواقع التجارية وفق المسارات المجدولة وبأعلى مستويات الدقة والالتزام بالمواعيد.</li><li>التفاعل مع العملاء بمهنية واحترام، وتقديم معلومات حول حالة التوصيل والاحتياجات الخاصة بهم.</li><li>إدارة المستندات والتوقيعات عند الوصول والتعامل مع إيصالات الدفع أو المعاملات وفق الإجراءات المعتمدة.</li><li>التأكد من سلامة المواد وضمان تعبئتها بشكل صحيح قبل التوصيل ونقلها بحرص إلى المركبة وقسم النقل إن لزم الأمر.</li><li>التعامل مع أي عوائق في الطريق واتخاذ الإجراءات المناسبة لإعادة جدولة التوصيل عند الحاجة.</li><li>الإبلاغ عن أي مشاكل في النظام أو العناوين أو المركبة والتنسيق مع مركز العمليات لحلها بسرعة.</li></ul><p>المؤهلات والمتطلبات</p><ul><li>الثانوية العامة أو ما يعادلها. مستوى قيادة ابتدائي إلى متوسط مقبول (إن وجد) مطلوب.</li><li>خبرة من 1 إلى 3 سنوات في توصيل الطلبات أو مجال مشابه تعتبر ميزة إضافية.</li><li>رخصة قيادة سارية المفعول في المملكة العربية السعودية، وقيادة آمنة ومسؤولة.</li><li>إلمام بأساسيات استخدام الهواتف الذكية ونظام تتبع الطلبات المحمول والتقنيات المرتبطة بها.</li><li>القدرة على العمل بدوام كامل ومرونة في ساعات العمل بما في ذلك أيام الأحد أو المخابرات حسب جداول التوصيل.</li><li>القدرة على العمل بشكل مستقل وتحت ضغط مع الحفاظ على جودة الخدمة وجودة التوصيل.</li></ul><p>المهارات المطلوبة</p><ul><li>مهارات تنظيمية قوية وإدارة الوقت والقدرة على الالتزام بالمواعيد.</li><li>اتصال قوي ومهارة خدمة عملاء عالية مع الحفاظ على المهنية في جميع التفاعلات.</li><li>حل المشكلات واتخاذ القرارات السريعة في بيئة العمل الميدانية.</li><li>الالتزام بمعايير السلامة والقيادة الآمنة وإدارة المخاطر أثناء التوصيل.</li><li>القدرة على العمل ضمن فريق والتعاون مع بقية أقسام التوصيل والمستودعات.</li></ul><p>الفوائد والمزايا</p><ul><li>راتب تنافسي مع مزايا إضافية حسب الأداء.</li><li>بدل مواصلات وتقديمات صحية حسب السياسة الداخلية.</li><li>فرص تطوير مهني وتدريبات دائمة لتعزيز المهارات التشغيلية وخيارات التقدم الوظيفي.</li><li>بيئة عمل داعمة مع برامج تحفيزية للموظفين الملتزمين والمنتجين.</li></ul>