Jobs in Tourism Sector - Medina Saudi

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<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >يبحث <strong >فندق إمضاء النزيل الفندقية</strong> عن <strong >موظف استقبال فندق</strong> للانضمام إلى فريقه في <strong >المدينة المنورة</strong>. يتولى شاغل هذه الوظيفة بدوام كامل مسؤولية الإشراف على خدمات الضيوف في مكتب الاستقبال وتنسيقها وتقديمها، بما في ذلك إدارة الحجوزات وتسجيل الدخول والخروج.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >الإشراف على خدمات الضيوف في مكتب الاستقبال وتنسيقها وتقديمها، بما في ذلك إدارة الحجوزات وتسجيل الدخول والخروج والعمل بفعالية على برنامج إدارة النزلاء.</li> <li >إدارة قائمة الحجوزات وضمان توفير السجلات الورقية الضرورية بدقة.</li> <li >العمل على رفع مستوى خدمة العملاء ورضاهم، ومتابعة وحل المنازعات والشكاوى بكفاءة ومهنية.</li> <li >ضمان تنفيذ سياسات وإجراءات الفندق بدقة والالتزام بها.</li> <li >بناء علاقات تجارية قوية والحفاظ عليها مع الأطراف الخارجية، مثل وكالات السفر ومنصات الحجوزات.</li> <li >مراجعة أسعار الفندق وتنظيم الفواتير بشكل دقيق ومنظم.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال ذي صلة، ويفضل أن يكون ذلك في قطاع الضيافة أو خدمة العملاء.</li> <li >القدرة على العمل بفعالية ضمن بيئة عمل سريعة الوتيرة.</li> <li >مهارات جيدة في استخدام الحاسب الآلي وبرامج إدارة الفنادق (برنامج نزيل).</li> </ul> <h3 >المهارات المطلوبة</h3> <ul > <li >مهارات خدمة العملاء والتواصل الفعال مع الضيوف والزملاء.</li> <li >القدرة على حل المشكلات والتعامل مع المواقف الصعبة بمرونة.</li> <li >مهارات تنظيمية وإدارية ممتازة مع اهتمام بالتفاصيل.</li> <li >القدرة على بناء علاقات مهنية قوية والحفاظ عليها.</li> </ul> <h3 >بيئة العمل</h3> <p >هذه الوظيفة بدوام كامل ومقرها في <strong >المدينة المنورة</strong>، ضمن بيئة فندقية ديناميكية تركز على تقديم أفضل تجربة للضيوف. يتطلب الدور التفاعل المستمر مع الضيوف والعمل ضمن فريق لضمان سلاسة العمليات اليومية.</p> <h3 >التقديم للوظيفة</h3> <p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه للتقديم لهذه الفرصة في فندق إمضاء النزيل الفندقية.</p></div>

<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Omar Alzarā‛a Real Estate Development Company, a prominent company in the real estate sector, is seeking a highly experienced <strong style="font-weight:700;">General Manager for Hotel Units</strong>. This full-time position is based in Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia. The selected candidate will be entrusted with the complete oversight of managing and operating hotel unit projects, with a focus on achieving superior quality standards, maximizing profitability, and ensuring exceptional guest satisfaction.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Provide comprehensive management for hotel units, overseeing all operational and administrative functions including reception, maintenance, housekeeping, and customer service.</li> <li style="margin:0 0 6px;">Develop, implement, and supervise operational, strategic, and marketing plans to align with and achieve project objectives.</li> <li style="margin:0 0 6px;">Prepare and submit regular operational and financial reports to project owners.</li> <li style="margin:0 0 6px;">Lead talent acquisition, recruitment, training, and performance evaluation of staff, fostering a professional and effective work team.</li> <li style="margin:0 0 6px;">Continuously enhance service quality, improve the overall guest experience, and elevate customer satisfaction rates.</li> <li style="margin:0 0 6px;">Manage contracts with suppliers and service providers, conducting negotiations to secure the most favorable terms.</li> <li style="margin:0 0 6px;">Ensure strict adherence to all regulations and directives issued by the Ministry of Tourism and other relevant governmental bodies.</li> <li style="margin:0 0 6px;">Oversee risk and emergency management, monitor key performance indicators, make informed operational decisions, and drive continuous improvement initiatives.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Strategic and Commercial Management</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Lead the pre-opening phase for new projects, guiding them through to successful launch and full operation, including the establishment of all Standard Operating Procedures (SOPs).</li> <li style="margin:0 0 6px;">Manage pricing strategies, optimize occupancy rates, maximize profitability, and ensure the achievement of financial targets.</li> <li style="margin:0 0 6px;">Supervise all electronic booking channels, such as ********, Expedia, and Airbnb, and actively work to improve platform performance and guest ratings.</li> <li style="margin:0 0 6px;">Engage with international tourism agents, negotiate and finalize occupancy contracts, and manage the reception of tourist delegations.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Bachelor's degree in Hotel Management, Hospitality Management, Business Administration, or an equivalent qualification.</li> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">7 years of experience</strong> in the management and operation of hotel units or serviced apartments.</li> <li style="margin:0 0 6px;">At least <strong style="font-weight:700;">3 years of this experience must be in a General Manager or Operations Manager role</strong>.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Skills and Knowledge</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Proven practical experience in revenue management, pricing strategies, and electronic booking channel management.</li> <li style="margin:0 0 6px;">Comprehensive knowledge of hospitality sector regulations and legislation within the Kingdom of Saudi Arabia.</li> <li style="margin:0 0 6px;">Demonstrated strong leadership capabilities in team management, decision-making, and problem-solving.</li> <li style="margin:0 0 6px;">Proficiency in utilizing Property Management Systems (PMS) and various booking software.</li> <li style="margin:0 0 6px;">Fluency in English, both spoken and written, with a preference for candidates proficient in additional languages.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; ************;">This is a full-time position located in <strong style="font-weight:700;">Al Madinah Al Munawwarah, Al Madinah, Saudi Arabia</strong>. The role demands a dedicated professional capable of leading and managing hotel unit operations within a dynamic real estate development environment.</p></div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Opportunity</h3> <p style="margin:0 0 12px; ************;">Rotana Hotels is seeking a <strong style="font-weight:700;">Director of Business Development</strong> to join its team in Medina, Al Madinah, Saudi Arabia. This is a full-time position for a commercially astute leader who will drive the property's commercial growth agenda within a dynamic market.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3> <p style="margin:0 0 12px; ************;">The Director of Business Development will lead the property’s sales team and be responsible for its commercial performance. This high-ownership role requires a leader capable of setting strategic direction, building a robust business pipeline, and maintaining rigorous performance standards across the team. The successful candidate will be a passionate commercial leader focused on delivering high levels of customer service and implementing all business requirements for the organization.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Develop a deep understanding of the religious tourism (Umrah/Hajj) ecosystem, including operator functions, booking cycles, seasonality peaks (Ramadan, Hajj, winter Umrah season), and contracting methods (allotments, series groups, ad-hoc).</li> <li style="margin:0 0 6px;">Leverage an established network with Umrah/Hajj operators, DMCs, and travel agents, maintaining existing relationships with top Saudi, Gulf, South Asian, and international Umrah wholesalers and tour operators.</li> <li style="margin:0 0 6px;">Secure and manage business with government and institutional accounts, including Saudi ministries, quasi-government entities, and religious authorities (*, Ministry of Hajj and Umrah-linked business).</li> <li style="margin:0 0 6px;">Manage high-volume, high-ADR group contracts profitably.</li> <li style="margin:0 0 6px;">Apply commercial and revenue acumen to business-mix decisions (group vs. FIT, series vs. ad-hoc), collaborating closely with revenue management to impact RevPAR and profitability.</li> <li style="margin:0 0 6px;">Lead and build the sales team, setting clear goals and targets, holding individuals accountable, and rigorously evaluating performance.</li> <li style="margin:0 0 6px;">Allocate resources smartly, identifying genuine needs and deploying them accordingly (*, representation or focused effort in key feeder/source markets).</li> <li style="margin:0 0 6px;">Plan commercial strategy around the peak/trough patterns of the religious calendar, adapting to seasonality and demand volatility.</li> <li style="margin:0 0 6px;">Maintain working knowledge of the Nusuk platform and Ministry of Hajj &amp; Umrah regulations, understanding their impact on allotments, group registration, and compliance.</li> <li style="margin:0 0 6px;">Exercise financial and credit-risk awareness with agents, making sound judgments on credit terms, deposit structures, and payment risk to protect cash flow.</li> <li style="margin:0 0 6px;">Develop a local corporate and diversification pipeline beyond religious tourism to balance seasonality and reduce dependence on pilgrim volume.</li> <li style="margin:0 0 6px;">Utilize data and CRM systems to track performance, forecast pace accurately, and report pipeline visibility.</li> <li style="margin:0 0 6px;">Demonstrate a strong command of channel distribution, staying informed on evolving trends for the pilgrim market across OTAs, wholesale, direct, GDS, and emerging booking platforms.</li> <li style="margin:0 0 6px;">Consistently benchmark against the competitive set and adjust strategy proactively.</li> <li style="margin:0 0 6px;">Effectively use all systems, CRM, and commercial tools to drive productivity and decision-making.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">10 years of experience</strong> in a commercial leadership role.</li> <li style="margin:0 0 6px;">Proven command of sales strategy.</li> <li style="margin:0 0 6px;">Deep-rooted relationships within the religious tourism sector and relevant institutional accounts.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Skills and Attributes</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Strong leadership and team-building capabilities.</li> <li style="margin:0 0 6px;">Commercial and revenue acumen.</li> <li style="margin:0 0 6px;">Adaptability to market seasonality and demand volatility.</li> <li style="margin:0 0 6px;">Financial and credit-risk awareness.</li> <li style="margin:0 0 6px;">Data and CRM discipline.</li> <li style="margin:0 0 6px;">Strong command of channel distribution.</li> <li style="margin:0 0 6px;">Benchmarking and market awareness.</li> <li style="margin:0 0 6px;">Fluency within brand governance and commercial doctrine.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile</h3> <p style="margin:0 0 12px; ************;">The ideal candidate will possess a proven command of sales strategy, deep-rooted relationships within the industry, and fluency in brand governance and commercial doctrine. This role offers an opportunity to shape the commercial destiny of a significant property in the region.</p>

<p>THE POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p><p>KEY ROLES &amp; RESPONSIBILITIES</p><ul><li>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</li><li>Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service</li><li>Meet and greet VIP guests personally</li><li>Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.</li><li>Prepare compendiums prior guest arrival and check-into system if necessary</li><li>Maintain close contact with Airport Concierge for new arrivals and departures</li><li>Update and maintain repeat guest history system</li><li>Promote Inter-Hotel sales and in-house facilities</li><li>Send prepared welcome cards and amenities to room prior to guest arrival</li><li>Attend to special requests by guests</li><li>Handle guest complaints and refer them as necessary, follow up on corrective action</li><li>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</li><li>Prepare requisitions for amenities on a timely basis</li><li>Performs related duties and special projects assigned</li></ul><p><strong>Desired Candidate Profile</strong></p><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p>Our Brands include:</p><ul><li>-Raffles</li><li>-Fairmont</li><li>-Sofitel</li><li>-MGallery</li><li>-Grand Mercure</li><li>-Pullman</li><li>-Swissôtel</li><li>-Novotel</li><li>-Suite Novotel</li><li>-Mercure</li><li>-Thalassa sea &amp; spa</li><li>-Adagio</li><li>-ibis</li><li>-ibis Styles</li><li>-ibis budget</li><li>-HotelF1</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>CANDIDATE PROFILE</h2> <p>Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.</p> <p>Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview</p><p>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration through conceptualization to realization of planning, design or project delivery in the built and natural environments. For over 60 years we ke lead with vision, contributing to many of the world s most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey. We invite you to join us. Why? When you join KEO, you ll discover more than just a job you ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</p><p>Responsibilities</p><p>Our newest opportunity is for an accomplished Cost / Commercial Manager to join our Project Management Consultancy (PMC) team on one of Saudis landmark mega developments in Madinah. This role will provide commercial leadership across a portfolio of luxury hospitality assets, ensuring robust cost planning, commercial governance, contract administration and financial control throughout the project lifecycle. The successful candidate will possess extensive experience managing the commercial aspects of large-scale construction projects, with a strong background working for Tier 1 contractors before transitioning into consultancy. Experience delivering 5-star hospitality developments within mega projects is essential. We envisage success in this role to include;</p><p>Cost Planning &amp; Budget Management</p><ul><li>Lead cost management activities across multiple hotel developments, infrastructure, enabling works, utilities, public realm, FF&amp;E, OS&amp;E and specialist packages.</li><li>Monitor cost allocation across all project packages ensuring alignment with approved budgets and project objectives.</li><li>Ensure budgets remain aligned with approved scope, design development, procurement strategy and construction packaging.</li><li>Review and validate cost estimates prepared by consultants, contractors, cost consultants and specialist advisors.</li><li>Identify cost risks, budget gaps, omissions, duplicated scope and opportunities for value optimisation.</li><li>Maintain comprehensive cost control registers for each hotel, contract and major work package.</li><li>Ensure cost plans reflect luxury hospitality brand standards and operator-specific requirements.</li></ul><p>Cost Control &amp; Financial Reporting</p><ul><li>Prepare and maintain detailed cost reports, cost forecasts, cash flow projections and cost-to-complete assessments.</li><li>Monitor actual expenditure against approved budgets, commitments and forecast final costs.</li><li>Identify potential cost overruns and recommend mitigation strategies.</li><li>Review monthly commercial reports submitted by contractors, consultants and quantity surveyors.</li><li>Produce cost variance analyses highlighting commercial risks and key financial indicators for senior Client and PMC leadership.</li><li>Maintain accurate forecasts for design development, authority changes, operator requirements, contingency utilisation and project risks.</li></ul><p>Commercial Management</p><ul><li>Review contractor payment applications and recommend certification.</li><li>Assess contractor pricing using market benchmarks, project rates, productivity analysis, subcontractor quotations and current site conditions.</li><li>Challenge unsupported or excessive commercial submissions and ensure contractual compliance.</li><li>Evaluate subcontractor pricing, preliminaries, overheads, profit allowances, escalation and risk provisions.</li><li>Provide commercial advice throughout procurement, construction and project delivery.</li><li>Support negotiations with contractors, subcontractors and suppliers to achieve commercially balanced outcomes.</li></ul><p>Variations &amp; Change Management</p><ul><li>Establish and maintain project-wide variation and change management registers.</li><li>Review, assess and negotiate variation submissions from contractors and consultants.</li><li>Validate quantities, build-ups, rates and supporting documentation.</li><li>Assess cost implications arising from design development, operator changes, authority requirements, site instructions, RFIs and construction constraints.</li><li>Ensure all changes are contractually justified and supported by appropriate approvals before commercial recognition.</li><li>Provide early commercial advice prior to the issue of project instructions.</li><li>Monitor cumulative change against approved contingency allowances and project budgets.</li><li>Prepare commercial recommendations and approval papers for Client decision-making.</li></ul><p>Claims &amp; Contract Administration</p><ul><li>Review contractor claims relating to prolongation, disruption, acceleration, escalation, loss of productivity and additional preliminaries.</li><li>Assess contractual entitlement in conjunction with project records, progress, procurement status and programme impacts.</li><li>Support delay and cost impact assessments in collaboration with Planning and Contracts teams.</li><li>Provide commercially sound recommendations during claims evaluation and dispute avoidance processes.</li><li>Ensure commercial decisions are supported by accurate records and contractual provisions.</li></ul><p>Stakeholder Management</p><ul><li>Act as the primary commercial interface between the Client, PMC, contractors, consultants and hotel operators.</li><li>Present commercial updates to senior management and executive stakeholders.</li><li>Support strategic commercial decision-making throughout project delivery.</li><li>Promote best practice commercial governance across all project teams.</li><li>Mentor and support junior commercial staff where required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><p>To be successful in this dynamic opportunity, we envision that your career journey to date will include 18 / 20 years experience, a Bachelor s degree in Quantity Surveying, Cost Engineering, or a related discipline; MRICS or equivalent professional accreditation strongly preferred. Bilingual communication skills in both English and Arabic are desirable but not mandatory for this role. Minimum 2 3 years' experience within an engineering consultancy or Project Management Consultancy (PMC). Proven experience delivering large-scale mega projects valued in the billions. Demonstrated experience on luxury hospitality and 5-star hotel developments. Strong understanding of complex mixed-use developments including infrastructure and enabling works. Previous experience working in the Kingdom of Saudi Arabia or GCC is highly desirable.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</p> <p> </p> <p> <strong>Skills and Knowledge</strong> </p> <p> <strong>Customer and Personal Service</strong> - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</p> <p> <strong>Management of Financial Resources</strong> - Determining how money will be spent to get the work done, and accounting for these expenditures.</p> <p> <strong>Administration and Management -</strong> Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.</p> <p> <strong>Applied Business Knowledge</strong> - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.</p> <p> <strong>Management of Material Resources</strong> - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Developing and Maintaining Food and Beverage/Culinary Goals</strong> </p> <p> Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</p> <p> Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</p> <p> Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.</p> <p> Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance.</p> <p> Establishes challenging, realistic and obtainable goals to guide operation and performance.</p> <p> Strives to improve service performance.</p> <p> </p> <p> <strong>Developing and Maintaining Budgets</strong> </p> <p> Develops and manages Food and Beverage budget.</p> <p> Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</p> <p> Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.</p> <p> Focuses on maintaining profit margins without compromising guest or employee satisfaction.</p> <p> </p> <p> <strong>Leading Food and Beverage/Culinary Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and builds mutual trust, respect, and cooperation among team members.</p> <p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p> <p> Serves as a role model to demonstrate appropriate behaviors.</p> <p> Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</p> <p><br></p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Reviews findings from comment cards and guest satisfaction results with F&amp; B team and ensures appropriate corrective action is taken.</p> <p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p> <p> Empowers employees to provide excellent guest service.</p> <p> Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</p> <p> Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</p> <p> </p> <p> <strong>Managing and Conducting Human Resource Activities</strong> </p> <p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p> <p> Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</p> <p> Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</p> <p> Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</p> <p> Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</p> <p> Brings issues to the attention of Human Resources as necessary.</p> <p> Ensures employees are treated fairly and equitably.</p> <p> Coaches team by providing specific feedback to improve performance.</p></div></section>

<p>THE POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. KEY ROLES &amp; RESPONSIBILITIES Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service Meet and greet VIP guests personally Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior guest arrival and check-into system if necessary Maintain close contact with Airport Concierge for new arrivals and departures Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities Send prepared welcome cards and amenities to room prior to guest arrival Attend to special requests by guests Handle guest complaints and refer them as necessary, follow up on corrective action Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Prepare requisitions for amenities on a timely basis Performs related duties and special projects assigned</p><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Sofitel and Accor</h3> <p style="margin:0 0 12px; ************;">Accor is a global hospitality group with over 45 brands, 5,600 hotels, and 10,000 restaurants across 110 countries, recognized as a pioneer in responsible hospitality. Sofitel Shahd Al Madinah is a 5-star hotel located in Medina, Saudi Arabia, offering a blend of local traditions and elegant French hospitality near Al Masjid Al Nabawi. Joining Sofitel means becoming a <strong style="font-weight:700;">Heartist</strong>, part of a supportive team environment that encourages professional growth and offers career opportunities.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Guest Relation Role</h3> <p style="margin:0 0 12px; ************;">Sofitel Shahd Al Madinah is seeking a dedicated professional for the <strong style="font-weight:700;">Guest Relation</strong> role. This full-time position, based in Medina, Saudi Arabia, involves overseeing and directing all aspects of guest relations to ensure maximum guest satisfaction. The ideal candidate will possess over <strong style="font-weight:700;">10 years of experience</strong> in a relevant hospitality role.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Ensure maximum guest satisfaction through personal recognition and prompt, cordial attention from arrival through departure.</li> <li style="margin:0 0 6px;">Guarantee all members consistently receive benefits, and repeat guests and VIPs receive special recognition and service.</li> <li style="margin:0 0 6px;">Personally meet and greet VIP guests upon arrival.</li> <li style="margin:0 0 6px;">Liaise closely with Concierge and Butler for hotel events, restaurant promotions, limousine requirements, and special VIP requests or preparations.</li> <li style="margin:0 0 6px;">Prepare guest compendiums prior to arrival and update the system as necessary.</li> <li style="margin:0 0 6px;">Maintain close contact with the Airport Concierge regarding new arrivals and departures.</li> <li style="margin:0 0 6px;">Update and maintain the repeat guest history system.</li> <li style="margin:0 0 6px;">Promote inter-hotel sales and in-house facilities to guests.</li> <li style="margin:0 0 6px;">Arrange for welcome cards and amenities to be sent to rooms prior to guest arrival.</li> <li style="margin:0 0 6px;">Attend to and fulfill special requests made by guests.</li> <li style="margin:0 0 6px;">Handle guest complaints effectively, referring them as necessary, and following up on corrective actions.</li> <li style="margin:0 0 6px;">Review arrival lists for all guests and VIPs to verify room allocations, amenities, and special requests.</li> <li style="margin:0 0 6px;">Prepare requisitions for amenities on a timely basis.</li> <li style="margin:0 0 6px;">Perform other related duties and special projects as assigned.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile</h3> <p style="margin:0 0 12px; ************;">Candidates for this position are required to have a minimum of <strong style="font-weight:700;">10 years of experience</strong> in guest relations or a closely related hospitality field. The role demands a professional who can consistently deliver high standards of service and manage guest interactions effectively within a luxury hotel environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Culture</h3> <p style="margin:0 0 12px; ************;">As a <strong style="font-weight:700;">Heartist</strong> at Sofitel, you will be part of a caring and supportive team environment. This role offers opportunities to grow professionally, discover other facets of the hospitality industry, and pursue career advancement both locally and globally within the Accor network.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Employment Details</h3> <p style="margin:0 0 12px; ************;">This is a full-time position located at Sofitel Shahd Al Madinah in Medina, Al Madinah, Saudi Arabia. The salary for this role will be discussed during the interview process and is not disclosed at this stage.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Key Responsibilities Prepare and cook Turkish dishes according to recipes and hotel standards. Assist the CDP in daily kitchen operations and food preparation. Ensure consistency in taste, presentation, and portion control. Maintain cleanliness and organization of the assigned kitchen section. Monitor food stock levels and assist with inventory control. Ensure proper storage and handling of all food items in accordance with hygiene standards. Support in minimizing food wastage and maintaining cost control. Follow all health, safety, and HACCP procedures. Coordinate effectively with other kitchen and service team members. Assist in training junior kitchen staff when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in Turkish cuisine within hotels or restaurants is essential. Good knowledge of authentic Turkish cooking techniques, ingredients, and presentation styles. Fluent English communication skills are required; Turkish language skills will be highly preferred. Culinary certification or relevant hospitality qualification is an advantage. Ability to work efficiently in a fast-paced kitchen environment. Strong teamwork and time management skills. Flexibility to work shifts, weekends, and public holidays. Candidates familiar with traditional Turkish hospitality and dining standards will be highly preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prepare and cook Turkish dishes according to recipes and hotel standards. Assist the CDP in daily kitchen operations and food preparation. Ensure consistency in taste, presentation, and portion control. Maintain cleanliness and organization of the assigned kitchen section. Monitor food stock levels and assist with inventory control. Ensure proper storage and handling of all food items in accordance with hygiene standards. Support in minimizing food wastage and maintaining cost control. Follow all health, safety, and HACCP procedures. Coordinate effectively with other kitchen and service team members. Assist in training junior kitchen staff when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Previous experience in Turkish cuisine within hotels or restaurants is essential.</li><li>Good knowledge of authentic Turkish cooking techniques, ingredients, and presentation styles.</li><li>Fluent English communication skills are required; Turkish language skills will be highly preferred.</li><li>Culinary certification or relevant hospitality qualification is an advantage.</li><li>Ability to work efficiently in a fast-paced kitchen environment.</li><li>Strong teamwork and time management skills.</li><li>Flexibility to work shifts, weekends, and public holidays.</li><li>Candidates familiar with traditional Turkish hospitality and dining standards will be highly preferred.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Eram Talent is seeking an experienced Heavy Equipment Operator skilled in operating Backhoe, Excavator, Boom Truck, and other heavy machinery.</p><p>Responsibilities</p><ul><li>Safely operate heavy equipment including Backhoe, Excavator, Boom Truck, and others as required</li><li>Conduct pre-operational inspections and perform routine maintenance to ensure equipment reliability</li><li>Follow all safety protocols and regulations on job sites</li><li>Coordinate with site supervisors and team members to accomplish project goals efficiently</li><li>Load, move, and position equipment and materials precisely as per project specifications</li><li>Report any defects or issues with equipment promptly to maintenance teams</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years of experience operating Backhoe, Excavator, Boom Truck, and similar heavy equipment</li><li>Valid operator certifications and licenses relevant to heavy machinery</li><li>Strong knowledge of safety standards and operational procedures</li><li>Ability to read and interpret project plans and instructions</li><li>Good communication skills and the ability to work collaboratively in a team environment</li><li>Physical fitness and ability to work in varying environmental conditions</li></ul><p></p></section>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">United Group is seeking a dedicated <strong style="font-weight:700;">Pellet Mill Operator</strong> to join our team in Yanbu, Al Madinah, Saudi Arabia. This full-time position is crucial for ensuring the efficient operation and maintenance of pellet mill equipment to produce high-quality pellets that consistently meet production and quality standards.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose</h3> <p style="margin:0 0 12px; ************;">The Pellet Mill Operator is responsible for the continuous and safe operation of pellet mill machinery. This involves actively monitoring process parameters, conducting routine equipment inspections, and strictly adhering to all health, safety, and environmental (HSE) procedures. The primary objective is to maintain optimal production efficiency and product quality.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Operate and monitor pellet mill equipment in strict accordance with standard operating procedures.</li> <li style="margin:0 0 6px;">Safely and efficiently start up, adjust, and shut down pellet mill systems.</li> <li style="margin:0 0 6px;">Monitor critical production parameters, including temperature, pressure, moisture content, and pellet quality.</li> <li style="margin:0 0 6px;">Adjust machine settings as necessary to optimize pellet production and minimize waste.</li> <li style="margin:0 0 6px;">Inspect raw materials and finished products to ensure full compliance with established quality specifications.</li> <li style="margin:0 0 6px;">Perform routine equipment inspections and promptly report any mechanical or operational issues.</li> <li style="margin:0 0 6px;">Conduct basic preventive maintenance tasks, including cleaning, lubrication, and minor adjustments to equipment.</li> <li style="margin:0 0 6px;">Coordinate effectively with maintenance personnel for equipment repairs and planned maintenance activities.</li> <li style="margin:0 0 6px;">Accurately record production data, equipment performance, downtime, and maintenance activities.</li> <li style="margin:0 0 6px;">Maintain a high standard of cleanliness and housekeeping within the production area.</li> <li style="margin:0 0 6px;">Adhere to all health, safety, environmental, and quality procedures, including the proper use of personal protective equipment (PPE).</li> <li style="margin:0 0 6px;">Assist with inventory monitoring of raw materials and production supplies.</li> <li style="margin:0 0 6px;">Support continuous improvement initiatives aimed at enhancing productivity and product quality.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <p style="margin:0 0 12px; ************;">Candidates for this position should possess <strong style="font-weight:700;">0-1 years of relevant experience</strong> in operating industrial machinery, preferably within a manufacturing or production environment. A strong understanding of operational safety protocols and a commitment to quality control are essential.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Standards and Environment</h3> <p style="margin:0 0 12px; ************;">The role operates within a production facility where adherence to stringent health, safety, and environmental guidelines is paramount. The operator is expected to maintain a clean and organized workspace and actively contribute to a culture of safety and continuous improvement. This position requires a proactive approach to equipment monitoring and problem-solving.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Location and Employment Type</h3> <p style="margin:0 0 12px; ************;">This is a full-time employment opportunity based in Yanbu, Al Madinah, Saudi Arabia. The successful candidate will be an integral part of the United Group's production operations in this region.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Control Room Desk Operator is responsible for the continuous monitoring, controlling, and coordination of operational activities in the control room of a combined cycle power station. This role involves ensuring optimal performance of power generation systems while adhering to grid dispatch instructions and Power Purchase Agreements (PPAs). The operator will work collaboratively with other team members and departments to maintain safe and efficient operations.</p><p>Key Responsibilities:</p><p>1. Monitoring &amp; Control:</p><ul><li>Continuously monitor all aspects of power generation systems, including gas turbines, steam turbines, heat recovery steam generators (HRSG), and auxiliary systems including electrical HV operations.</li><li>Operate and adjust control systems to optimize plant performance, ensuring compliance with operational limits and efficiency targets.</li></ul><p>2. Dispatch Coordination:</p><ul><li>Communicate and coordinate dispatch instructions from the Load Dispatch Centre (LDC) and ensure timely implementation of such directives.</li><li>Adjust generation levels according to real-time demand while adhering to the terms outlined in the Power Purchase Agreement (PPA).</li></ul><p>3. Data Recording &amp; Reporting:</p><ul><li>Maintain accurate records of operational parameters, performance metrics, and generation data.</li><li>Prepare and submit reports regarding plant performance, operational incidents, and compliance with regulatory requirements.</li></ul><p>4. Safety &amp; Compliance:</p><ul><li>Follow established safety protocols and procedures to ensure a safe working environment for all personnel.</li><li>Participate in safety audits, drills, and training programs; report any safety hazards or incidents to the supervisor.</li><li>Support the Shift Charge Engineer in carrying out isolations and PTW preparation.</li><li>Act as an Emergency response team member.</li></ul><p>5. Troubleshooting &amp; Problem-Solving:</p><ul><li>Identify and diagnose operational issues in collaboration with technical staff and field operators.</li><li>Implement corrective actions and recommend improvements to minimize downtime and enhance system reliability.</li></ul><p>6. Team Collaboration:</p><ul><li>Work closely with maintenance, engineering, and operational teams to support overall plant performance and reliability.</li><li>Provide training and guidance to junior operators and new staff as required.</li></ul><p>7. Regulatory Compliance:</p><ul><li>Ensure compliance with all relevant environmental regulations, safety standards, and operational guidelines.</li><li>Participate in reviews and inspections to uphold compliance with industry standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree or Diploma preferably Mechanical or Electrical discipline</li><li>Minimum 5 years of total professional experience</li><li>3+ yrs as CCR Operator in O&amp;M of Combined Cycle Power Plants</li><li>Siemens GT based CCGT exp is preferred</li><li>Strong understanding of combined cycle power generation processes, including a solid grasp of regulatory considerations and contractual obligations under a PPA.</li><li>Proficiency in English is essential; knowledge of Arabic is advantageous.</li><li>Ability to work in a dynamic, high-pressure environment, capable of managing emergency situations effectively.</li><li>Willingness to work shifts, including nights, weekends, and holidays, as required by operational needs.</li><li>Demonstrated experience with control room operations and familiarity with Distributed Control Systems (DCS).</li><li>Shift work is required, including nights, weekends, and holidays.</li><li>Work is primarily performed in a control room environment, with occasional visits to plant facilities.</li></ul><p></p></section>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Opportunity</h3> <p style="margin:0 0 12px; ************;">Hafawah Hotels &amp; Resort is seeking a dedicated and experienced <strong style="font-weight:700;">Restaurant Supervisor</strong> to join our team in Al Madinah Al Munawwarah, Saudi Arabia. This full-time position is crucial for maintaining our high standards of service and operational excellence within a dynamic hospitality environment. We are looking for a professional who can lead by example and ensure exceptional guest experiences.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role of Restaurant Supervisor</h3> <p style="margin:0 0 12px; ************;">The Restaurant Supervisor plays a pivotal role in overseeing the daily operations of our restaurant, ensuring a seamless and exceptional dining experience for all guests. This position involves direct supervision of staff, upholding service quality, and maintaining operational efficiency. The supervisor acts as a key link between the management and the service team, contributing significantly to the restaurant's reputation and customer satisfaction.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Supervise daily restaurant operations and manage team workflow effectively.</li> <li style="margin:0 0 6px;">Ensure high service quality standards are consistently met to achieve customer satisfaction.</li> <li style="margin:0 0 6px;">Maintain strict adherence to hygiene, safety, and quality standards across all operations.</li> <li style="margin:0 0 6px;">Assign tasks, monitor staff performance, and manage work schedules efficiently.</li> <li style="margin:0 0 6px;">Handle customer feedback and resolve complaints professionally and promptly.</li> <li style="margin:0 0 6px;">Monitor inventory levels and operational requirements in coordination with management.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile and Requirements</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Minimum of 2 years of experience in the restaurant industry.</li> <li style="margin:0 0 6px;">Proven previous experience in a supervisory or team leadership role.</li> <li style="margin:0 0 6px;">Demonstrated strong communication and effective team management skills.</li> <li style="margin:0 0 6px;">Ability to perform effectively under pressure and solve problems efficiently.</li> <li style="margin:0 0 6px;">Possession of a professional attitude, reliability, and excellent customer-service skills.</li> <li style="margin:0 0 6px;">Experience with restaurant POS (Point of Sale) and other operational systems is considered a significant advantage.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Location and Work Type</h3> <p style="margin:0 0 12px; ************;">This full-time role is based in <strong style="font-weight:700;">Al Madinah Al Munawwarah (Medina)</strong>, within the vibrant setting of Hafawah Hotels &amp; Resort. The successful candidate will work in a fast-paced environment that values teamwork and customer satisfaction, contributing to the overall guest experience in one of Saudi Arabia's most significant cities.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">Interested candidates who meet the specified requirements are encouraged to apply. We look forward to reviewing applications from professionals eager to contribute their expertise to our esteemed hospitality team at Hafawah Hotels &amp; Resort.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Al Manakha Rotana is seeking a <strong style="font-weight:700;">Director of Business Development</strong> to lead the property’s sales team and drive its commercial growth agenda. This full-time position, based in Medina, requires a commercially astute leader who can set strategic direction, build a robust sales pipeline, and ensure rigorous performance standards.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Strategic Leadership and Commercial Growth</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Lead and manage the property’s sales team, setting clear goals and targets, ensuring individual accountability, and rigorously evaluating performance.</li> <li style="margin:0 0 6px;">Drive the commercial growth agenda by developing and implementing effective sales strategies.</li> <li style="margin:0 0 6px;">Identify where resources are genuinely needed and deploy them accordingly, including focused efforts in key feeder and source markets.</li> <li style="margin:0 0 6px;">Build a secondary base of local corporate and social-event business to balance seasonality and reduce dependence on pilgrim volume.</li> <li style="margin:0 0 6px;">Plan commercial strategy around the peak and trough patterns of the religious calendar, adapting to seasonality and demand volatility.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Market Expertise and Relationship Management</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Demonstrate a deep understanding of the religious tourism (Umrah/Hajj) ecosystem, including booking cycles, seasonality peaks, and business contracting methods.</li> <li style="margin:0 0 6px;">Possess an established network with Umrah/Hajj operators, DMCs, and travel agents, including top Saudi, Gulf, South Asian, and international wholesalers.</li> <li style="margin:0 0 6px;">Secure and manage business with government and institutional accounts, such as Saudi ministries, quasi-government entities, and religious authorities.</li> <li style="margin:0 0 6px;">Manage high-volume, high-ADR group contracts profitably.</li> <li style="margin:0 0 6px;">Maintain working knowledge of the Nusuk platform and Ministry of Hajj &amp; Umrah regulations concerning allotments and group registration.</li> <li style="margin:0 0 6px;">Exercise sound judgment on financial and credit-risk awareness with agents, including credit terms, deposit structures, and payment risk.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Revenue Optimization and Operational Excellence</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Apply commercial and revenue acumen to understand how business-mix decisions impact RevPAR and profitability, working closely with revenue management.</li> <li style="margin:0 0 6px;">Utilize data and CRM/booking systems to track performance, forecast pace accurately, and report pipeline visibility.</li> <li style="margin:0 0 6px;">Demonstrate strong command of channel distribution, staying informed on evolving trends for the pilgrim market across OTAs, wholesale, direct, GDS, and emerging platforms.</li> <li style="margin:0 0 6px;">Consistently benchmark against the competitive set and adjust strategy proactively.</li> <li style="margin:0 0 6px;">Make full use of all systems, CRM, and commercial tools to drive productivity and decision-making.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">5 to 10 years</strong> of experience in a commercial leadership role, preferably within the hospitality or religious tourism sector.</li> <li style="margin:0 0 6px;">Proven ability to lead sales teams and drive commercial growth.</li> <li style="margin:0 0 6px;">Demonstrated expertise in managing group and series business profitably.</li> <li style="margin:0 0 6px;">Strong understanding of revenue management principles and their application.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type and Location</h3> <p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position located in Medina.</p>

<p>We are seeking a detail-oriented and reliable Data Entry operator to join our operations team. This role is ideal for individuals who are accurate, organized, and comfortable working with structured digital tasks in a remote environment.</p><p>You will be responsible for maintaining high-quality data records, ensuring accuracy, and supporting smooth day-to-day operations through efficient data handling.</p><p>Responsibilities</p><p>If you are interested, send us your CV via tlegram: Martinhmaz</p><ul><li><p>Enter, update, and maintain data across</p></li></ul><p>company systems and databases accurately.</p><ul><li><p>Review information for errors, inconsistencies, or missing details and correct them when required.</p></li><li><p>Organize and prepare data for reporting and operational use.</p></li><li><p>Ensure confidentiality and proper handling of sensitive information.</p></li><li><p>Complete assigned daily and weekly tasks within deadlines while maintaining accuracy.</p></li><li><p>Support basic document formatting and data organization using Microsoft Word and similar tools.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in data entry, administration, or similar roles is an advantages </p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.</p><p>CORE WORK ACTIVITIES</p><p>Leading Room Operations Team</p><p>Verifies that goals are being translated to the team as they relate to guest tracking and productivity. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. Verifies that the team has the capabilities to meet expectations. Leads by example demonstrating self-confidence, energy and enthusiasm. Assists employees in understanding guests ever-changing needs and expectations, and exceeding them.</p><p>Managing Property Rooms Operations Function(s)</p><p>Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). Follows property specific second effort and recovery plan. Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. Takes proactive approaches when dealing with employee concerns. Extends professionalism and courtesy to employees at all times. Communicates/updates all goals and results with employees. Meets semiannually with staff on a one-to-one basis. Assists/teaches the team scheduling against guest and hours/occupied room goals. Performs hourly job functions as needed. Performs other duties, as assigned, to meet business needs.</p><p>Managing and Monitoring Activities that Affect the Guest Experience</p><p>Understands the brand's service culture. Provides excellent customer service by being readily available/approachable for all guests. Strives to continually improve guest and employee satisfaction. Takes proactive approaches when dealing with guest concerns. Extends professionalism and courtesy to guests at all times. Responds timely to customer service department request. Verifies that all team members meet or exceed all hospitality requirements.</p><p>Managing Profitability</p><p>Assists in performing required annual Quality audit with General Manager (GM) &amp; Regional Director (RD). Verifies that a viable key control program is in place. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Strives to maximize the financial performance of the department.</p><p>Conducting Human Resources Activities</p><p>Interviews and assists in making hiring decisions. Receives hiring recommendations from team supervisors. Verifies that orientations for new team members are thorough and completed in a timely fashion. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Celebrates successes and publicly recognizes the contributions of team members.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p></p></section>

<p>Career Opportunities | Saudi Arabia ��</p><p>A leading local restaurant group in the Madinah Region, Saudi Arabia is currently looking for talented and passionate Hospitality & F&B professionals to join our team.</p><br><p>We are looking for motivated professionals with relevant experience, strong work ethic, and a passion for delivering an excellent guest experience.</p><br><p>Kitchen Positions</p><ul><li><p>Executive Chef</p></li><li><p>Sous Chef</p></li><li><p>Chef de Partie – International Cuisine</p></li><li><p>Demi Chef de Partie – International Cuisine</p></li><li><p>Pizza Chef</p></li><li><p>Pastry Chef</p></li></ul><br><p>Front of House Positions</p><ul><li><p>Floor Supervisor</p></li><li><p>Captain / Order Taker</p></li><li><p>Waiter / Waitress</p></li><li><p>Barista</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Candidates who are currently based in Saudi Arabia will be given priority. </p>