Jobs in Tourism Sector in Saudi

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more.</p> <p>The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones.</p> <p>The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more.</p> <p>Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.</p> <h4>Job summary</h4> <p>Vivi is our beachfront restaurant in Saudi Arabia, a Mediterranean sanctuary blending flavours from seaside and countryside, with the freshest seafood and shellfish and a curated selection of dry-aged meats.</p> <p>The Bartender is responsible for preparing and serving beverages while delivering exceptional guest service. This role requires strong product knowledge, attention to detail, and the ability to create a lively and welcoming bar atmosphere.</p> <h4>Job description</h4> <ul> <li>Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes</li> <li>Interact with guests, take drink orders, and make recommendations</li> <li>Maintain cleanliness and organization of the bar area</li> <li>Check guest identification and ensure responsible alcohol service</li> <li>Monitor stock levels and assist with inventory management</li> <li>Handle billing and process payments accurately</li> <li>Ensure compliance with health, safety, and hygiene standards</li> <li>Collaborate with service staff to ensure smooth operations</li> <li>Create a positive and engaging experience for guests</li> </ul> <h4>Requirements</h4> <ul> <li>Previous bartending experience preferred</li> <li>Knowledge of cocktails, spirits, wines, and bar equipment</li> <li>Excellent communication and customer service skills</li> <li>Ability to work efficiently under pressure</li> <li>Strong attention to detail and multitasking ability</li> <li>Basic math and cash-handling skills</li> <li>Professional appearance and outgoing personality</li> <li>Flexibility to work evenings, weekends, and holidays</li> <li>Candidates must be eligible to work in Saudi Arabia.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary in a tax-free environment.</li> <li>Staff accommodation and transportation provided.</li> <li>30 days of paid annual vacation, plus public holidays.</li> <li>Paid round-trip home leave ticket.</li> <li>Complimentary meals and uniform care.</li> <li>Comprehensive medical and life insurance.</li> <li>Employee Assistance Program and complimentary stays at Four Seasons properties worldwide.</li> <li>Continuous learning and development opportunities within a global luxury brand.</li> </ul> <h4>Schedule & hours</h4> <p>Full-time position with rotating shifts, including weekends, evenings, and public holidays.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>The Director of Marketing, Digital &amp; Communications is responsible for shaping and elevating the hotel's brand positioning, reputation, visibility, guest desirability and digital performance across all touchpoints.</p><br><p>As a key member of the leadership team, this role leads the development and execution of integrated marketing, communications, public relations, social media, content, partnerships, e-commerce and digital strategies, ensuring the hotel is positioned as one of the leading luxury hospitality destinations in Makkah. The role is responsible for driving both brand equity and measurable commercial performance across Rooms, Restaurants, Wellness and ancillary revenue streams.</p><br><p>Acting as both a brand guardian and cultural ambassador, the Director ensures that all communications, storytelling, partnerships and guest engagement initiatives reflect the elegance of the Sofitel brand while respecting the cultural and social significance of the destination. Working closely with Revenue Management, Sales, Operations and Regional Commercial teams, the Director ensures all marketing and digital initiatives contribute to revenue growth, guest engagement and the long-term success of the hotel.</p><br><p>Key responsibilities, among others:</p><br><p>Strategy, Positioning &amp; Commercial Planning:</p><br><ul><li>Develop and execute the annual marketing, communications and digital marketing strategy aligned with brand objectives and commercial priorities.</li><li>Act as guardian of the hotel's Cultural Link and positioning framework, ensuring all campaigns, partnerships, storytelling and guest experiences remain aligned with the property's identity and brand narrative.</li><li>Contribute actively to strategic planning, budgeting and forecasting processes.</li><li>Define annual digital revenue targets for direct and indirect channels.</li><li>Build annual digital marketing plans and budgets covering all digital channels and performance levers.</li><li>Identify strategic partnerships, collaborations and cultural opportunities that strengthen visibility, guest engagement and brand desirability.</li><li>Work closely with Revenue Management and Sales teams to ensure alignment between commercial objectives and marketing initiatives.</li></ul><p>Marketing, Communications &amp; Public Relations:</p><br><ul><li>Lead the hotel's integrated marketing, communications and PR strategy across all guest-facing channels.</li><li>Oversee media relations, brand campaigns, partnerships, storytelling and activations in line with the luxury positioning of the hotel.</li><li>Build and maintain strong relationships with media, tourism stakeholders, luxury partners, cultural institutions and key industry contacts.</li><li>Drive local, regional and international visibility through impactful storytelling and strategic communications.</li><li>Manage content direction including photography, videography, editorial storytelling and campaign production, ensuring consistency across all touchpoints.</li><li>Manage external agencies, creative partners, photographers, videographers and production suppliers.</li></ul><p>Digital Marketing &amp; E-Commerce:</p><br><ul><li>Own the full e-commerce and digital strategy across direct and indirect channels, accountable for digital revenue across Rooms, F&amp;B, Wellness and ancillary streams, and for the optimal mix between channels.</li><li>Drive direct performance through the hotel websites, booking engine and wider direct channel, optimising the guest journey and direct-booking growth.</li><li>Own the indirect channel strategy, managing visibility, content and commercial terms to grow market share and revenue contribution.</li><li>Own the paid media budget and channel mix across SEM, metasearch, display, social, and OTA optimising spend for return across both direct and indirect.</li><li>Oversee CRM initiatives, database growth, segmentation and guest lifecycle communications.</li><li>Hold digital campaigns and agencies accountable for measurable ROI, lead generation and conversion, keeping the property ahead of emerging platforms and consumer trends</li><li>Own digital measurement and attribution, analytics, tracking and dashboards, as the single source of truth for digital performance across all channels.</li><li>Stay abreast of emerging digital platforms, technologies and consumer trends to identify new opportunities for growth.</li></ul><p>Social Media &amp; Content Strategy:</p><br><ul><li>Define and oversee the hotel's social media strategy to strengthen awareness, engagement and community growth.</li><li>Ensure all content reflects the luxury standards, visual identity and cultural relevance of the brand.</li><li>Identify emerging social trends, creators, influencers and partnership opportunities.</li><li>Lead content planning, creation and publishing across all social channels.</li><li>Monitor and optimise social media performance and audience engagement.</li></ul><p>Online Reputation &amp; Guest Engagement:</p><br><ul><li>Manage the hotel's online reputation and guest sentiment across all review platforms.</li><li>Monitor guest feedback and identify opportunities to improve the guest experience.</li><li>Work closely with Operations and Guest Relations teams to address guest concerns and enhance satisfaction.</li><li>Leverage guest insights and reviews to support marketing and commercial strategies.</li></ul><p>Performance Analytics &amp; Market Intelligence;</p><br><ul><li>Analyse campaign performance, website analytics, digital marketing data and market intelligence.</li><li>Monitor competitor activity, tourism trends and luxury consumer behaviour.</li><li>Track key performance indicators including website traffic, engagement, conversion, revenue contribution and ROI.</li><li>Prepare regular performance reports and strategic recommendations for the Executive Committee.</li><li>Utilise third-party intelligence tools and market insights to identify revenue opportunities and support decision-making</li></ul><p>Leadership &amp; Talent Development:</p><br><ul><li>Serve as a member of the hotel's leadership team, contributing to the overall strategic direction and success of the property.</li><li>Lead, motivate and develop a high-performing Marketing, Digital &amp; Communications team.</li><li>Create an environment that encourages innovation, collaboration, ownership and continuous improvement.</li><li>Identify and nurture talent through coaching, mentoring and succession planning.</li><li>Champion brand culture and inspire the team to deliver exceptional marketing, storytelling and guest engagement initiatives.</li><li>Ensure team objectives are aligned with the hotel's commercial priorities and long-term brand vision.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Marketing, Communications, Hospitality Management, Business or a related field.</li><li>Minimum 8–10 years' experience in luxury hospitality marketing, communications, digital marketing or e-commerce leadership roles.</li><li>Proven experience leading integrated marketing, communications and digital strategies within a luxury hospitality or lifestyle environment.</li><li>Strong understanding of luxury brand positioning, storytelling and guest engagement.</li><li>Strong commercial acumen with the ability to translate brand initiatives into measurable business results.</li><li>Strong understanding of SEO, SEM, CRM, social media, website management and digital marketing platforms.</li><li>Experience managing PR agencies, creative partners, digital agencies and production suppliers.</li><li>Excellent communication, presentation and stakeholder management skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluent in English and Arabic.</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>The Specialist Partnerships supports the Senior Manager in the day-to-day execution of Qiddiya DMO's partnership acquisition, onboarding, activation, and account management activities. This is a high-impact, execution-focused role responsible for managing a portfolio of Tier 2 and Tier 3 partners, coordinating FAM trips and trade events, maintaining the partnerships CRM, and producing partner-facing collateral and reporting. The role serves as a key operational link between the Senior Manager and the wider Commercial, Marketing, and Legal teams.</p><p>1. Partnership Pipeline &amp; CRM Management</p><ul><li>Maintain the partnerships CRM (Salesforce or equivalent) as the single source of truth, ensuring all partner records, deal stages, activity logs, and revenue projections are accurate and current.</li><li>Conduct prospect research to identify new partnership targets across travel agencies, tour operators, DMCs, and corporate travel buyers for priority source markets.</li><li>Prepare partnership pitch decks, capability presentations, and business case documents for the Senior Manager and Senior Director.</li><li>Track and manage the partnership pipeline through all deal stages prospect, approach, proposal, negotiation, contracting, and onboarding.</li><li>Manage the preparation and coordination of partnership agreements, MOUs, and contract documentation in collaboration with Legal.</li></ul><p>2. Partner Onboarding &amp; Activation</p><ul><li>Lead the end-to-end onboarding process for newly signed partners including account setup, Trade Portal access provisioning, product briefings, and introductory training.</li><li>Develop and maintain the Qiddiya Partnership Welcome Pack and onboarding toolkit for new partners.</li><li>Coordinate and conduct partner product training sessions (virtual and in-person), ensuring agents have the knowledge and confidence to sell Qiddiya.</li><li>Monitor partner activation metrics tracking time-to-first-booking, booking frequency, and early-stage revenue contribution for all newly onboarded partners.</li><li>Address partner onboarding queries, technical setup issues, and initial concerns in a timely and professional manner.</li></ul><p>3. Account Management Tier 2 &amp; Tier 3 Partners</p><ul><li>Manage an active portfolio of Tier 2 and Tier 3 partnership accounts with regular structured check-ins, performance reviews, and co-marketing coordination.</li><li>Track partner booking performance against contracted targets and proactively identify underperforming accounts requiring support or re-engagement.</li><li>Develop and share monthly performance reports with each managed partner, highlighting booking trends, upcoming opportunities, and recommended actions.</li><li>Escalate significant account issues or commercial risks to the Senior Manager for resolution.</li><li>Build strong day-to-day working relationships with partner contacts to ensure Qiddiya remains front-of-mind in their sales activity.</li></ul><p>4. FAM Trips &amp; Trade Event Coordination</p><ul><li>Plan and execute Qiddiya's FAM trip calendar handling agent selection, itinerary design, logistics, accommodation, on-site experience facilitation, and post-FAM follow-up.</li><li>Coordinate Qiddiya's presence and participation at domestic and international travel trade events including booth setup, agent meeting scheduling, and collateral preparation.</li><li>Track FAM trip outcomes monitoring post-FAM booking conversion, agent advocacy activity, and social media amplification.</li><li>Manage event budgets and produce post-event ROI reports for the Senior Manager.</li></ul><p>5. Reporting, Content &amp; Administration</p><ul><li>Produce weekly partnership pipeline and performance reports for the Senior Manager.</li><li>Create and update partner-facing content including rate sheets, product guides, destination factsheets, and booking instruction documents.</li><li>Support the development of the Qiddiya Specialist Certification Programme, including content preparation, agent enrollment tracking, and certification issuance.</li><li>Maintain an accurate and up-to-date register of all active partnership agreements, renewal dates, and key commercial terms.</li><li>Support the Senior Manager in preparing Quarterly Business Review (QBR) materials for Tier 1 partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience Requirements</p><p>Minimum 3 5 years of experience in commercial partnerships, travel trade sales support, or tourism account management.</p><p>Hands-on experience managing CRM platforms for pipeline and account tracking (Salesforce preferred).</p><p>Experience coordinating FAM trips, trade events, or destination roadshows.</p><p>Background in preparing commercial presentations, partner reports, and sales collateral.</p><p>Knowledge of the GCC / Saudi Arabia tourism market and travel trade landscape is preferred.</p><p>Core Competencies &amp; Skills</p><ul><li>Strong CRM management skills data discipline, pipeline tracking, and reporting.</li><li>Excellent written and verbal communication skills in English; Arabic is a strong advantage.</li><li>Proficiency in Microsoft Office (PowerPoint, Excel, Word) and collaborative platforms (Teams, SharePoint).</li><li>Strong organisational skills with the ability to manage multiple partner accounts and deadlines simultaneously.</li><li>Customer-service orientation with a proactive, solutions-focused approach.</li><li>Familiarity with travel trade booking processes, GDS platforms, and OTA ecosystems.</li></ul>

Company Description EWAA Hotels is Saudi Arabia’s largest homegrown hospitality operator, managing a nationwide portfolio of 90 properties and serving more than 90 million guests. The group operates luxury and corporate hotels, specialized wedding palaces, and premium serviced apartments, positioning the company at the forefront of the Kingdom’s tourism growth. With recognized brands such as Warwick, Grand Plaza, Ewaa Express, and Al Muhaidb Residence, EWAA Hotels serves a wide range of traveler segments by combining regional market expertise with global hospitality standards. Guided by innovation and aligned with Vision 2030, EWAA is expanding with 20 new projects in development, creating new hospitality landmarks and long-term career opportunities. Team members join a growing organization committed to exceptional guest experiences and sustainable regional impact.<br>Role Description The Halls Coordinator is a full-time, on-site role based in Riyadh, responsible for overseeing the daily operations and event activities in the hotel’s halls and banquet spaces. This role coordinates bookings, event schedules, and room setups, ensuring that each function meets brand standards and guest expectations. The Halls Coordinator collaborates closely with sales, catering, front office, and housekeeping teams to confirm event details, manage logistics, and support smooth guest arrivals and departures. The position includes monitoring hall cleanliness and readiness, supervising setup and breakdown according to event plans, and addressing guest inquiries or issues promptly and professionally. The Halls Coordinator also assists in maintaining inventories of event equipment and supplies, preparing basic reports on hall usage, and supporting continuous improvements in service quality and operational efficiency.<br>Qualifications<br> Experience in event coordination, banquet operations, or hall management within hotels or hospitality venues. Strong organizational and time-management skills for handling multiple events, schedules, and setups. Excellent communication and interpersonal skills to collaborate with internal teams and interact with guests professionally. Ability to work on-site in Riyadh, including evenings, weekends, and holidays based on event requirements. Attention to detail in venue preparation, safety, cleanliness, and adherence to brand standards. Basic reporting and documentation skills for tracking hall usage, event notes, and operational issues. Proficiency with common office tools and reservation or event-management systems is an advantage. Previous experience in Saudi Arabia’s hospitality sector and familiarity with Vision 2030 tourism objectives is a plus. Diploma or bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred. Commitment to inclusive, guest-focused service and willingness to learn and grow within a large hospitality group.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p>CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</p><p>Managing the Guest Experience Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved. Empowers associates to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures associates understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system.</p><p>Assisting Human Resources Activities Participates as needed in the investigation of associate and guest accidents. Observes service behaviors of associates and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures associates are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Strategic Partnerships Specialist, you will build and manage relationships with tourism authorities, airports, government entities, and corporate partners to support new route development, increase passenger traffic, and strengthen flyadeal's market presence. You will work closely with Commercial, Marketing, Finance, Legal, and Network Planning teams to develop partnership opportunities and deliver mutually beneficial initiatives. Key Responsibilities: Identify, evaluate, and develop strategic partnership opportunities. Build and maintain strong relationships with tourism boards, airports, government entities, and commercial partners. Support the negotiation and execution of partnership agreements. Coordinate joint marketing and promotional campaigns with partners. Secure airport incentive packages to support new route launches. Monitor partnership performance against agreed KPIs. Prepare presentations, business proposals, reports, and briefing documents. Collaborate with internal stakeholders to align partnership activities with commercial objectives. Represent flyadeal at industry events, exhibitions, and networking forums. Maintain accurate records of partnership activities, contacts, and agreements. Identify new opportunities that contribute to network growth and revenue generation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business, Marketing, Communications, Public Relations, or a related field.</li><li>Minimum of 3 years' experience in strategic partnerships, business development, stakeholder management, or account management.</li><li>Experience within aviation, tourism, hospitality, or a related industry is preferred.</li><li>Strong negotiation and relationship management skills.</li><li>Excellent communication and presentation skills.</li><li>Strong analytical and organizational abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Experience using CRM or stakeholder management systems is an advantage.</li></ul><p>What We're Looking For</p><ul><li>Self-motivated professional with a proactive mindset.</li><li>Strong interpersonal and networking skills.</li><li>Excellent planning and follow-through.</li><li>Ability to manage multiple stakeholders.</li><li>Commercial awareness and strategic thinking.</li><li>Collaborative team player.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">MAIN OBJECTIVES <br> <div> <p> </p> <p>To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe &amp; secure working procedures.</p> </div> <div> <div> MAIN DUTIES <br> </div> <div> <ul> <li> <p>Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit &amp; Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard.</p> </li> <li> <p>Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies.</p> </li> <li> <p>Direct Check-in staff in handling passengers for any irregularities, invalid documents etc. </p> </li> <li> <p>Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges.</p> </li> <li> <p>In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers.</p> </li> <li> <p>Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff.</p> </li> <li> <p>Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays.</p> </li> <li> <p>Ensure that the handling agents output is according to company standards and in accordance with the agreed contract. </p> </li> <li> <p>Ensure strict adherence of company safety and security standards.</p> </li> <li> <p>Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded. </p> </li> <li> <p>Ensure that staff on shift, wear company uniform to the required standard.</p> </li> <li> <p>Ensure that adequate stock level of all stationery and supervises distribution there of.</p> </li> <li> <p>Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff. </p> </li> <li> <p>Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc </p> </li> <li> <p>Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting.</p> </li> <li> <p>Monitor catering figures and update catering unit well ahead to prevent wastage. </p> </li> <li> <p> Carry out any other tasks or duties as assigned by Airport Manager.</p> </li> <li> <p>Encourage GHA (Ground Handling Aent) staff to sell more ancillaries and generate revenue.</p> </li> <li> <p>Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis.</p> </li> <li> <p>Monitor the ramp activities.</p> </li> <li> <p>Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.</p> </li> </ul> </div> </div> <div> <div> EDUCATION &amp; TRAINING <br> </div> <div> <p> OND or equivalent.</p> <p> </p> </div> </div> <div> <div> EXPERIENCE <br> </div> <div> <p>Minimum 5 years of relevant experience.</p> </div> </div> <div> <div> About Application Process <br> </div> <div> <p>If you meet the criteria and you are enthusiastic about the role, we would welcome your<br> application.<br> To<br> complete the application you would need the following document(s):</p> <ol> <li>Resume/CV</li> <li>Passport-size photograph</li> <li>passport Copy </li> <li>Education Copy </li> </ol></div></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>MAIN OBJECTIVES</strong> To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe &amp; secure working procedures. <strong>MAIN DUTIES</strong> 1. Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit &amp; Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard. 2. Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies. 3. Direct Check-in staff in handling passengers for any irregularities, invalid documents etc. 4. Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges. 5. In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers. 6. Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff. 7. Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays. 8. Ensure that the handling agents output is according to company standards and in accordance with the agreed contract. 9. Ensure strict adherence of company safety and security standards. 10. Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded. 11. Ensure that staff on shift, wear company uniform to the required standard. 12. Ensure that adequate stock level of all stationery and supervises distribution there of. 13. Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff. 14. Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc 15. Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting. 16. Monitor catering figures and update catering unit well ahead to prevent wastage. 17. Carry out any other tasks or duties as assigned by Airport Manager. 18. Encourage GHA (Ground Handling Agent) staff to sell more ancillaries and generate revenue. 19. Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis. 20. Monitor the ramp activities. 21. Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>EDUCATION &amp; TRAINING</h2><p>National Diploma or equivalent.</p><h2>EXPERIENCE</h2><p>Minimum 5 years of relevant experience.</p><p></p></section>

<p><strong>Overview/Basic Function:</strong> The Bell Captain is responsible for the day-to-day leadership and smooth operation of the Bell and Door teams at Rosewood AMAALA. Acting as a key ambassador at the resort entrance and lobby, the Bell Captain ensures that all guest arrivals, departures, luggage handling, escorts, and door/traffic operations are handled with efficiency, safety, and genuine hospitality, in full alignment with Rosewood s A Sense of Place philosophy, Relationship Hospitality and Rosewood, Forbes and LQA standards. This role supervises Bell Attendants and Doormen, plans their assignments, coordinates closely with Front Desk, Guest Relations, Concierge, Airport Representatives, and Transportation, and ensures that all entrance and luggage services contribute to a seamless ultra-luxury guest journey.</p><p><strong>Essential Duties</strong></p><ul><li>Oversee all door operations, ensuring guests are greeted warmly on arrival and farewelled graciously on departure.</li><li>Ensure Doormen manage entrance flow safely and efficiently (drop-off and pick-up) while maintaining a calm, elegant environment.</li><li>Monitor the cleanliness and appearance of the entrance, driveway, and lobby exterior, ensuring they are always immaculate and aligned with Rosewood AMAALA s image.</li><li>Ensure all Doormen maintain impeccable grooming, posture, and presence, and offer assistance proactively (opening doors, shading from sun, supporting families, etc.).</li><li>Oversee all luggage-handling activities: tagging, loading, unloading, storage, and delivery to/from guest rooms, always ensuring accuracy and safety.</li><li>Implement and monitor strict baggage control procedures to prevent loss, mix-ups, or damage; maintain clear luggage storage records and tagging systems.</li><li>Ensure Bell Attendants provide professional escorts to guestrooms, including driving buggy, resort orientation, explanation of key features, and coordination with Butler, Front Desk/Guest Relations when needed.</li><li>Supervise group arrival and departure logistics, including luggage pulls, group luggage rooms, and coordination with Tour Leaders or Group Coordinators.</li><li>Monitor and assist with internal deliveries (parcels, amenities, guest items, messages) while ensuring discretion and timely handling.</li><li>Coordinate closely with Butler, Front Desk, Guest Relations, Concierge, Airport Representatives, and Transportation to align on arrival/departure times, VIPs, and special requirements.</li><li>Review daily arrival and departure reports (including VIP and group lists) and plan bell and door coverage and luggage logistics accordingly.</li><li>Maintain continuous communication via channels (radios/phones/Unifocus) to update on guest movements, early/late arrivals, and operational changes.</li><li>Communicate clearly any issues, incidents, or service gaps to the Chief Concierge / Duty Manager, and document them for follow-up.</li><li>Enforce safe lifting and handling procedures for all luggage to protect both guests belongings and colleagues health.</li><li>Ensure all Bell and Door colleagues are fully aware of emergency procedures at the entrance and lobby (fire, medical, security incidents) and their roles in each scenario.</li><li>Monitor people and vehicle flow to ensure guest safety and mitigate security risks at the driveway and main entrance.</li><li>Ensure lost-and-found items handled by Bell/Door teams follow strict documentation and handover procedures in line with hotel policy.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Checks Pass On, the Daily Calling at the beginning of the duty</li><li>Hands-over the shift properly.</li><li>Addresses the guests by name, not Room Number</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended</li><li>Always maintain positive guest relations.</li><li>Monitor and maintain cleanliness, sanitation and organization of assigned work areas.</li><li>Maintain complete knowledge of: a. All hotel features/services, hours of operation. b. All hotel restaurant food concepts, menu price range, dress code and ambiance. c. All hotel room types, numbers/names, layout, appointments, amenities and locations. d. Special packages and promotions. e. Daily house count and expected arrivals/departures (particularly VIPs). f. Scheduled daily group activities, names and location of meeting/banquet rooms. g. Local events, attractions, holiday schedules.</li><li>Meet with Supervisor/departing Bell team to review business status and follow up actions.</li><li>Set up workstation with necessary supplies; maintain cleanliness throughout shift.</li><li>Review designated in-house guest list and be familiar with guests' names and room locations.</li><li>Accommodate all guest requests expediently and courteously.</li><li>Coordinate guest requests with designated vendors which may include:</li><li>Assist guests in locating and retrieving lost luggage.</li><li>Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.</li><li>Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.</li><li>Ensure that sufficient staffing is present to meet the daily business demands.</li><li>Document any late or absent employees.</li><li>Schedule and assign staff breaks.</li><li>Assign specific tasks as they arise to the staff according to the rotation sequence.</li><li>Answer Bell Desk telephone within three rings, using correct greeting and telephone etiquette.</li><li>Document guest calls/requests for Bell assistance.</li><li>Maintain security and accurate record of all guest room keys issued to Bell/Driveway Staff.</li><li>Monitor and ensure that Bell staff perform their job functions to the hotel's expected level of service.</li><li>Assist Bell staff whenever necessary in performing all job functions.</li><li>Conduct ongoing training with existing teams.</li><li>Accommodate all guest requests in an accurate and efficient manner.</li><li>Prepare work orders for equipment repairs and distribute to Engineering.</li><li>Conduct performance appraisals of designated staff annually.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum one years experience in a similar capacity for a luxury or ultra-luxury hotel.</li><li>High school diploma.</li><li>Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li>Thorough knowledge of local restaurants, museums and attractions; thorough knowledge of current events in and around the region; thorough knowledge of Concierge department procedures; ability to add and subtract three digit numbers; ability to perform mathematical operations with units of measure including, but, not limited to dollars, cents, feet, inches, cups, pounds and ounces; ability to access, input, analyze and retrieve information from computers; exceptional oral communication skills to ensure ability to negotiate and persuade guests and associates to achieve results beneficial to operation of hotel; ability to converse calmly with irate guests, co-workers, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in all departmental and hotel-wide meetings.</li><li>Required to speak, read and write English, with fluency in other languages preferred.</li><li>Must be able to exert physical effort in, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co- workers to their understanding.</li></ul>

At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom. The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision. As these assets progress, we are seeking experienced professionals to ensure operational excellence is embedded throughout the planning and design process.<br><br>In this role, you will lead the operational planning and design development of all hotels operating areas related to the guest accommodation experience. Working from the earliest project stages, you will translate operational requirements into efficient, guest-centric design solutions that optimize both the guest journey and hotel operations. Working closely with Development, Design, Operators and consultants, you will guide the planning of guest-facing and back-of-house operational areas, ensuring alignment with the asset strategy, operator requirements, operational best practices and Hospitality BU standards. Additionally, you will be expected to balance Qiddiya's design vision with hotel requirements. This includes not settling for "traditional" brand vision by driving innovation and "out of box" innovation.<br><br>Applications close on 26th July 2026.<br><br>Responsibilities<br><br>Lead operational planning throughout the hotel design lifecycle. Develop operational concepts and planning criteria for Rooms Division functions, including Front Office, Concierge, Housekeeping, Laundry, Guest Relations, and back-of-house areas. Review design proposals to optimize operational efficiency, guest experience, and asset performance. Define operational workflows, space planning, and functional relationships. Collaborate with internal teams, hotel operators, architects, and consultants to ensure integrated operational planning. Participate in design reviews, identify operational risks, and recommend improvements. Develop operational planning standards and benchmark projects against industry best practices Partner with hotel operators to interpret brand standards and operational requirements while ensuring alignment with Qiddiya's vision and asset strategy<br><br>Requirements<br><br>Bachelor's degree in Hospitality Management or a related field. 10+ years of experience in luxury hotel operations, operational planning, design development, technical services, or hotel pre-opening projects. Strong leadership experience within Rooms Division or related hotel operations. Experience working with hotel operators, architects, designers, and multidisciplinary teams. Strong knowledge of hotel operations, guest journey planning, and operational design. Excellent stakeholder management, communication, and problem-solving skills. Experience in Saudi Arabia or the GCC is preferred

<p>Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.</p><p>Job Description The Sous Chef supports the Executive Chef in the daily management of kitchen operations, ensuring the consistent production of high-quality food, maintaining hygiene and safety standards, and leading the kitchen team in the Executive Chef's absence. The role is responsible for supervising food preparation, controlling costs, and upholding the culinary standards of the property.</p><p>Key Responsibilities</p><ul><li>Oversee and coordinate daily kitchen operations, ensuring smooth service across all sections.</li><li>Supervise, train, and motivate kitchen staff to maintain high standards of food preparation and presentation.</li><li>Assist the Executive Chef in menu planning, recipe development, and costing.</li><li>Ensure all dishes are prepared according to standard recipes, portion control, and plating guidelines.</li><li>Monitor food quality, freshness, and presentation before service.</li><li>Maintain strict compliance with food safety, hygiene (HACCP), and sanitation standards.</li><li>Control food costs, minimize waste, and manage inventory of kitchen supplies and ingredients.</li><li>Coordinate with suppliers and the purchasing department to ensure timely delivery of quality ingredients.</li><li>Step in as Acting Chef in the absence of the Executive Chef, ensuring continuity of kitchen operations.</li><li>Conduct regular staff briefings, on-the-job training, and performance evaluations.</li><li>Ensure proper maintenance and cleanliness of kitchen equipment and work areas.</li><li>Support the Executive Chef in achieving budgeted food cost and labor targets.</li><li>Ensure compliance with occupational health and safety regulations.</li><li>Handle guest and internal feedback related to food quality and resolve issues promptly.</li></ul><p><strong>Desired Candidate Profile</strong></p><div>Diploma or degree in Culinary Arts, Hospitality Management, or a related field. Minimum 3-5 years of progressive culinary experience, including at least 1-2 years in a Sous Chef or senior Chef de Partie role. Experience in a hotel, resort, or high-volume food &amp; beverage operation preferred. Food Safety / HACCP certification is an advantage.</div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies.</p> <p>For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.</p> <h4>About the role</h4> <p>We are looking for a motivated and customer-focused Retail Shop Agent to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, maintaining an organized and well-presented store, and supporting the day-to-day operations of the shop. You will play an important role in creating a positive shopping experience while contributing to the success of the business.</p> <h4>What you will do</h4> <li>Welcome customers and provide friendly, professional assistance.</li> <li>Understand customer needs and recommend suitable products.</li> <li>Process sales transactions accurately using the POS system.</li> <li>Replenish shelves and maintain attractive product displays.</li> <li>Monitor stock levels and assist with inventory management.</li> <li>Receive, unpack, and organize incoming deliveries.</li> <li>Maintain a clean, organized, and safe retail environment.</li> <li>Handle customer inquiries, returns, and complaints professionally.</li> <li>Support promotional activities and contribute to achieving sales targets.</li> <li>Work collaboratively with team members to ensure smooth daily operations.</li> <h4>What you bring</h4> <li>Previous experience in retail, sales, or customer service is preferred but not required.</li> <li>Excellent communication and interpersonal skills.</li> <li>A customer-first mindset with a positive and professional attitude.</li> <li>Strong organizational skills and attention to detail.</li> <li>Ability to multitask and work effectively in a fast-paced environment.</li> <li>Basic computer skills; experience with POS systems is an advantage.</li> <li>Reliability, flexibility, and a strong work ethic.</li> <li>Ability to work independently and as part of a team.</li> <li>Willingness to work flexible shifts, including weekends and public holidays when required.</li> <h4>What we offer</h4> <li>Competitive salary in a tax-free environment.</li> <li>Housing and transportation.</li> <li>30 days of vacation plus public holidays.</li> <li>Complimentary meals and uniform cleaning.</li> <li>Medical and life insurance.</li> <li>Employee Assistance Program and worldwide complimentary room nights.</li> <li>Opportunities for growth and development.</li> <h4>Schedule & hours</h4> <p>Full-time role.</p> <h4>Localization requirement</h4> <p>Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for guest service and leadership.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Our Habitas AlUla is a luxury eco-resort located in the heart of AlUla, Saudi Arabia, surrounded by stunning sandstone canyons and breathtaking desert landscapes. The resort offers a unique blend of sustainable hospitality, wellness, culture, and adventure, providing guests with immersive experiences that connect them with nature, local heritage, and meaningful human connections.</p><br><p>As part of the global Our Habitas brand, the property is dedicated to creating exceptional guest experiences through personalized service, community engagement, and a strong commitment to environmental sustainability. The resort features luxury villas, wellness programs, cultural activities, and world-class dining, making it one of the most distinctive hospitality destinations in the region.</p><br><br>Job Description<br><br><p><strong>Department:</strong> Sales<br><strong>Reporting to:</strong> General Manager</p><br><p>Job Summary</p><br><p>The Director of Sales is responsible for developing and executing the annual and quarterly sales strategy for Our Habitas AlUla. The role drives revenue growth through proactive sales efforts across all market segments, including Corporate, Leisure, MICE, Entertainment, Wholesale, Travel Trade, Luxury Travel Advisors, Government, and Group business.</p><br><p>The Director of Sales leads the Sales Department, develops strategic client relationships, identifies new business opportunities, and ensures the achievement of revenue goals while maintaining the luxury positioning and values of Our Habitas.</p><br><p>Major Responsibilities</p><br><p>Sales Strategy</p><br><ul><li><p>Develop and execute the annual and quarterly Sales Business Plan.</p><br></li><li><p>Identify new business opportunities and target markets to maximize revenue.</p><br></li><li><p>Develop strategies to increase market share and achieve annual sales objectives.</p><br></li><li><p>Analyze market trends, competitor activities, and customer needs.</p><br></li></ul><p>Sales Leadership</p><br><ul><li><p>Recruit, develop, coach, and manage the Sales team.</p><br></li><li><p>Set individual sales targets and monitor performance.</p><br></li><li><p>Conduct regular coaching sessions and monthly one-on-one meetings.</p><br></li><li><p>Create a high-performance sales culture focused on accountability and results.</p><br></li></ul><p>Business Development</p><br><ul><li><p>Generate new business through proactive sales activities.</p><br></li><li><p>Maintain strong relationships with:</p><br><ul><li><p>Corporate accounts</p><br></li><li><p>Government entities</p><br></li><li><p>Royal Commission for AlUla (RCU)</p><br></li><li><p>Destination Management Companies (DMCs)</p><br></li><li><p>Travel Agencies</p><br></li><li><p>Tour Operators</p><br></li><li><p>Luxury Travel Advisors</p><br></li><li><p>Entertainment and Event organizers</p><br></li></ul></li><li><p>Conduct regular sales calls, client visits, and networking activities.</p><br></li><li><p>Represent Our Habitas AlUla at trade shows, exhibitions, and sales missions.</p><br></li></ul><p>Account Management</p><br><ul><li><p>Develop strategic account plans for key clients.</p><br></li><li><p>Negotiate corporate agreements and preferred partnerships.</p><br></li><li><p>Maintain long-term relationships to increase repeat business.</p><br></li><li><p>Ensure excellent service before, during, and after each booking.</p><br></li></ul><p>Sales Performance</p><br><ul><li><p>Manage and monitor the sales pipeline.</p><br></li><li><p>Review account production and conversion performance.</p><br></li><li><p>Track sales activities, opportunities, and revenue forecasts.</p><br></li><li><p>Ensure CRM is maintained accurately and consistently.</p><br></li></ul><p>Cross-Department Collaboration</p><br><ul><li><p>Work closely with:</p><br><ul><li><p>Revenue Management</p><br></li><li><p>Reservations</p><br></li><li><p>Front Office</p><br></li><li><p>Food &amp; Beverage</p><br></li><li><p>Events</p><br></li><li><p>Finance</p><br></li></ul></li><li><p>Ensure smooth communication between Sales and Operations for all confirmed business.</p><br></li></ul><p>Brand Representation</p><br><ul><li><p>Represent the Our Habitas brand professionally at all times.</p><br></li><li><p>Maintain strong relationships with industry partners and key stakeholders.</p><br></li><li><p>Promote the Habitas culture, experiences, and brand values.</p><br></li></ul><p>Expectations</p><br><p>The Director of Sales is expected to:</p><br><ul><li><p>Develop and implement an annual Sales Business Plan.</p><br></li><li><p>Achieve annual and quarterly revenue goals.</p><br></li><li><p>Increase corporate, leisure, group, and entertainment business.</p><br></li><li><p>Grow the active account portfolio.</p><br></li><li><p>Generate new business opportunities and maintain existing client relationships.</p><br></li><li><p>Conduct regular sales calls, site inspections, and client meetings.</p><br></li><li><p>Maintain accurate sales forecasts and CRM records.</p><br></li><li><p>Hold monthly departmental meetings.</p><br></li><li><p>Conduct monthly one-on-one performance reviews with direct reports.</p><br></li><li><p>Develop an annual sales training and development plan.</p><br></li><li><p>Ensure compliance with company policies and brand standards.</p><br></li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li><p>Total Rooms Revenue</p><br></li><li><p>Corporate Revenue</p><br></li><li><p>Group Revenue</p><br></li><li><p>Leisure Revenue</p><br></li><li><p>MICE Revenue</p><br></li><li><p>Entertainment Revenue</p><br></li><li><p>New Business Acquisition</p><br></li><li><p>Account Retention</p><br></li><li><p>Sales Conversion Rate</p><br></li><li><p>Sales Pipeline Value</p><br></li><li><p>Client Meetings &amp; Sales Calls</p><br></li><li><p>Site Inspections Conducted</p><br></li><li><p>Revenue Forecast Accuracy</p><br></li><li><p>CRM Compliance</p><br></li><li><p>Customer Satisfaction</p><br></li><li><p>Employee Performance &amp; Development</p><br></li></ul><p>Supervisory Responsibilities</p><br><p>The Director of Sales is responsible for the leadership, development, and performance management of the Sales Department, including:</p><br><ul><li><p>Sales Managers</p><br></li><li><p>Sales Executives</p><br></li><li><p>Sales Coordinators</p><br></li></ul><p>This role oversees recruitment, coaching, performance evaluations, succession planning, and employee engagement while ensuring all team members consistently achieve sales targets and uphold the luxury service standards of Our Habitas AlUla.</p><br><br>Qualifications<br><br><ul><li>A passionate sales leader who thrives on building relationships, negotiating, and closing business in the luxury hospitality market.</li><li>A commercially driven professional with an established network across <strong>Corporate, Luxury Travel, MICE, Entertainment, Government, Destination Management Companies (DMCs), and Travel Trade</strong>.</li><li>A proactive salesperson who enjoys being in the market, meeting clients, conducting site inspections, and generating new business opportunities.</li><li>A results-oriented leader who takes ownership of revenue performance, sales strategy, and achieving commercial objectives.</li><li>Strong business acumen with the ability to analyze market trends, identify opportunities, and maximize profitability.</li><li>An inspiring leader who develops high-performing sales teams through coaching, accountability, and continuous development.</li><li>A relationship builder who can represent the Our Habitas brand and create long-term partnerships with key clients and stakeholders.</li></ul><p>Requirements</p><br><ul><li>Minimum <strong>5 years' experience</strong> in a senior Sales leadership role within the luxury hospitality industry.</li><li>Proven track record of exceeding revenue targets and driving business growth across multiple market segments.</li><li>Strong experience in <strong>Corporate, Leisure, MICE, Entertainment, Group, Government, and Luxury Travel</strong> sales.</li><li>Demonstrated ability to develop strategic account plans and negotiate high-value commercial agreements.</li><li>Experience working with luxury travel advisors, DMCs, wholesalers, and international travel partners.</li><li>Good understanding of revenue management principles, sales forecasting, and commercial performance.</li><li>Experience using CRM systems and managing a structured sales pipeline.</li><li>Excellent communication, negotiation, networking, and presentation skills.</li><li>Fluency in <strong>English</strong> is required; <strong>Arabic</strong> is highly desirable, with additional languages considered an advantage.</li><li>Strong understanding of the <strong>Saudi Arabian luxury hospitality market</strong>, with knowledge of <strong>AlUla</strong> and its tourism ecosystem considered a significant advantage.</li><li>Willingness to travel for sales missions, trade shows, networking events, and client meetings.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description</b></p><p>Responsible for the daily operation of the Hotel’s Swimming Pool /&nbsp; Recreation Area</p><p>Oversee the cleanliness and tidiness of the work area</p><p>Follow property specific procedures for handling emergency situations</p><p>Qualifications</p><p>High school diploma or equivalent.</p><p>Valid Lifeguard Certification.</p><p>Valid CPR and First Aid Certification.</p><p>Good swimming and rescue skills.</p><p>Previous experience in a hotel, resort, or recreational facility is preferred.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent.</li><li>Valid Lifeguard Certification.</li><li>Valid CPR and First Aid Certification.</li><li>Good swimming and rescue skills.</li><li>Previous experience in a hotel, resort, or recreational facility is preferred.</li></ul><p></p></section>

<p>The Vice President will lead the company’s real estate and asset management strategy across its hotel portfolio. The role is responsible for maximizing asset value, financial performance, and operational efficiency while supporting the company’s investment and growth objectives.</p><p>Key responsibilities include overseeing hotel asset performance, budgets and business plans; managing capital expenditure and renovation programs; evaluating acquisitions, dispositions, and development opportunities; monitoring property-level operational and financial results; coordinating with hotel operators, lenders, investors, and advisors; and identifying opportunities to enhance revenue, profitability, and long-term asset value.</p><p>The VP will also provide senior leadership on portfolio strategy, investment decisions, risk management, and major property initiatives, ensuring alignment between ownership objectives and hotel operations.</p><p><strong>Ideal profile:</strong> Senior real estate/hospitality executive with strong experience in hotel asset management, investments, financial analysis, portfolio strategy, and stakeholder management, with a proven track record of improving hotel asset performance and value.</p><p><strong>Requirements</strong></p><p>15–20+ years of experience in hospitality real estate, hotel asset management, investment, or private equity, including 5–10 years in senior leadership. Demonstrated responsibility for a significant hotel portfolio, with experience in acquisitions, dispositions, development, refinancing, capital programs, operator management, financial modelling, and value creation. Strong understanding of hotel operating metrics and investment returns, with a proven record of improving EBITDA/NOI, RevPAR, asset valuation, and overall portfolio performance.</p><h3>1. Education</h3><ul><li><p>Bachelor’s degree in <strong>Real Estate, Finance, Hospitality Management, Business Administration, Economics, or a related field</strong>.</p></li><li><p>An <strong>MBA, Master’s in Real Estate, Finance, or Hospitality</strong> would be highly desirable.</p></li><li><p>Relevant professional qualifications (e.g., CFA, CA/CPA, MRICS) would be an advantage but not necessarily mandatory.</p></li></ul><h3>2. Professional Experience</h3><ul><li><p><strong>15+ years of progressive experience</strong> in real estate, hospitality, hotel asset management, investments, or a combination thereof.</p></li><li><p>At least <strong>5–8 years in a senior leadership role</strong>, ideally at VP, SVP, Director, or equivalent level.</p></li><li><p>Significant experience managing a <strong>hotel portfolio rather than individual properties only</strong>.</p></li><li><p>Proven experience working with major international or regional hotel operators.</p></li><li><p>Experience across the <strong>full hotel investment lifecycle</strong>, including acquisitions, ownership, repositioning, refinancing, development, and dispositions.</p></li><li><p>Strong track record of <strong>increasing asset value, improving profitability, and delivering investment returns</strong>.</p></li></ul><h3>3. Hotel Asset Management &amp; Operations</h3><p>The candidate should be able to demonstrate strong understanding of:</p><ul><li><p>Hotel P&amp;Ls, budgets, forecasts, and business plans.</p></li><li><p><strong>RevPAR, ADR, occupancy, GOP/GOPPAR, EBITDA, flow-through, and other hotel KPIs</strong>.</p></li><li><p>Annual operating plans and long-term asset plans.</p></li><li><p>Capital expenditure planning and prioritization.</p></li><li><p>Hotel renovations, refurbishments, repositioning, and major property improvement plans.</p></li><li><p>Operator performance and management agreements.</p></li><li><p>Identifying underperforming assets and developing turnaround/value-enhancement strategies.</p></li><li><p>Balancing <strong>owner objectives with hotel operator requirements</strong>.</p></li></ul><h3>4. Investment &amp; Financial Skills</h3><p>Strong financial and investment capabilities would be essential, including:</p><ul><li><p>Hotel acquisition and disposition analysis.</p></li><li><p><strong>DCF, IRR, NPV, equity multiples, cap rates, and investment return analysis</strong>.</p></li><li><p>Financial modelling and valuation of hotel assets.</p></li><li><p>Acquisition due diligence and investment committee papers.</p></li><li><p>Development feasibility and highest-and-best-use analysis.</p></li><li><p>Debt financing, refinancing, lender negotiations, and covenant considerations.</p></li><li><p>Portfolio-level capital allocation.</p></li><li><p>Scenario analysis and sensitivity modelling.</p></li><li><p>Understanding of hotel management agreements, leases, franchise agreements, and relevant transaction structures.</p></li></ul><h3>5. Leadership &amp; Stakeholder Management</h3><p>Because this is a VP position, the candidate should have demonstrated ability to:</p><ul><li><p>Lead and develop a <strong>high-performing asset management/investment team</strong>.</p></li><li><p>Influence senior executives and investment committees.</p></li><li><p>Work effectively with <strong>hotel operators, owners, lenders, investors, developers, consultants, lawyers, valuers, and government/regulatory stakeholders</strong>.</p></li><li><p>Negotiate major commercial and operational decisions.</p></li><li><p>Present investment recommendations clearly to the CEO, board, or investment committee.</p></li><li><p>Manage complex, high-value projects involving multiple stakeholders.</p></li><li><p>Establish portfolio strategy and translate it into measurable asset-level actions.</p></li></ul><h3>6. Strategic &amp; Commercial Capabilities</h3><p>The ideal candidate would also bring:</p><ul><li><p>A strong understanding of <strong>hotel market dynamics and tourism trends</strong>.</p></li><li><p>Ability to balance <strong>short-term operating performance with long-term asset value creation</strong>.</p></li><li><p>Strong executive communication and presentation skills.</p></li></ul><p></p>

<p>OVERVIEW/BASIC FUNCTION: The Communications Operator acts as the central communication hub for Rosewood AMAALA, handling all internal and external calls, digital requests, and emergency communications (fire, medical, power/system failure) in a timely, courteous, and accurate manner. Ensures that guest and associates calls are answered promptly, routed correctly, and followed up through PMS, Unifocus (Knowcross), in full alignment with Rosewood s Brand and Forbes Travel Guide / LQA standards. The Operator plays a key role in coordinating guest requests, supporting service recovery, and maintaining calm, clear communication during any emergency or incident.</p><p>RESPONSIBILITIES: Answer all internal and external calls promptly, using correct Rosewood telephone etiquette RD-GEN-SOP-004 TELEPHONE ETIQUETTE. Identify caller needs efficiently and route calls to the appropriate department or associates. Ensure all calls are handled with warmth, professionalism, and accuracy, reflecting the ultra-luxury positioning of Rosewood AMAALA. Receive guest requests via phone or internal channels (extra amenities, housekeeping service, maintenance issues, transportation, wake-up calls, in-room dining coordination and any services. Log all requests through Unifocus (Knowcross) to the correct department and priority level. Track open tasks and follow up with departments to ensure timely completion; update status in the system. Coordinate with Front Desk, Guest Relations and Butler on urgent or VIP requests to ensure personalized follow-up. Provide accurate information about the resort facilities, operating hours, and basic destination details, referring to complex requests to Concierge or Guest Relations. Set, manage, and verify wake-up calls, ensuring accuracy and logging on to any issues or missed calls immediately. Handle guest messages and internal notifications, ensuring they are accurately recorded and delivered promptly and confidentially. Support internal communication by relaying messages to associates and leaders when radio or direct contact is not possible. Operate the telephone/PBX system, PMS, and any integrated communication tools according to SOPs. Ensure all request logs and call notes are accurate, clear, and complete to support follow-up and future reference. Support basic troubleshooting for guest telephone issues in rooms by coordinating with Engineering and/or IT. RD-GEN-SOP-005 MONITOR TELEPHONE DEVICES Act as a key contact point during emergencies (fire alarms, medical incidents, security issues), handling calls calmly and following emergency communication protocols. Notify the emergency team (Duty Manager, Security, Engineering, Resort Manager) immediately for all critical incidents. Follow special communication procedures as defined for VIP visits, security events, or crisis situations. Maintain confidentiality and discretion when handling sensitive information or high-profile guest calls. Ensure all verbal communication reflects Rosewood s tone of voice: calm, respectful, warm, and confident. Adhere strictly to Rosewood, Forbes / LQA standards related to call answering time, greeting structure, verification of guest identity, and call closure. Support A Sense of Place by speaking knowledgeably and confidently about AMAALA, the Red Sea, and local culture when guests request basic information. Maintain a professional telephone manner at all times, even under pressure or during high-call-volume periods. Maintain close communication with Front Desk, Guest Relations, Concierge, and Butler to coordinate information on VIPs, groups, and key movements. Coordinate with Housekeeping and Engineering on room status or urgent issues reported by guests via telephone. Liaise with Security regarding suspicious calls, emergency reports, or lost-and-found inquiries received through the operator lines. Manage Restaurant booking and inquiries comes from email and phone, communicate to respective restaurant/outlet if any special request from guest. Maintain up-to-date internal telephone lists, department contact details, and escalation trees. Keep clear logs of important calls, incidents, wake-up call failures, and system outages for review by the Communications Supervisor / Director of Front Services. Assist in generating simple reports on call volumes, response times, and request trends when required. Participate in training on telephone etiquette, systems usage, emergency procedures, Rosewood standards, and Forbes/LQA expectations. Welcome feedback from supervisors and apply coaching to improve accuracy, speed, and service quality. Share recurring issues or guest feedback with leadership to support process improvements and service recovery initiatives. Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards. Ensure that standards are maintained at a superior level on a daily basis. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Always maintain positive guest relations. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Maintain complete knowledge of: a. scheduled event/daily activities b. in-house groups c. hotel extension numbers d. All special requests (DND, screen calls, NRG, etc.) e. hours of operation of each outlet f. features and services provided by the hotel Set up workstation with necessary supplies and resource materials. Secure headset console and log onto system. Access all functions of system. Accommodate all telephone, email, Unifocus requests in a friendly manner. Respond to all incoming telephone calls within 3 rings, using proper salutation and closing. Monitor busy lines; check back with caller on hold to update status and offer to take a message. Take, record and relay messages accurately, completely, and legibly. Accept, record and deliver wake-up calls. Accept and process all guest requests for: a. Screening calls b. Do not disturb c. Call transfer/forwarding d. Conference calls e. Non-registered guest Access system for long distance carrier's foreign language operator. Assist callers with local and overseas calls. Monitor telephone system problems and raise F11. All other duties as required.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Experience:</strong> Previous experience in Telephone.</p><p><strong>Education:</strong> High school diploma.</p><p><strong>General Skills:</strong> Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with coworkers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</p><p><strong>Technical Skills:</strong> Knowledge of telephone systems; ability to suggestively sell; ability to input and access information in the property management, system/computers.</p><p><strong>Language:</strong> Required to speak, read and write English, with fluency in other languages preferred.</p><p><strong>Physical Requirements:</strong> Must be able to exert physical effort , endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.</p><p><strong>Licenses &amp; Certifications:</strong> None required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.<br><br><b>About the Role — Assistant Residence Manager</b>As an Assistant Residence Manager, you will support the daily operations of the residence to ensure a safe, welcoming, and well‑managed living environment for all residents. You will work closely with the Residence Manager and other team members to provide exceptional service, resolve issues promptly, and maintain high operational standards. This role combines leadership, customer service, administration, and community engagement.<br>&nbsp;<b>What You Will Do</b><ul><li>Support the Residence Manager in overseeing daily residence operations.</li><li>Supervise front‑line staff and ensure excellent service delivery.</li><li>Handle resident inquiries, concerns, and incident reports professionally.</li><li>Assist in maintaining safety, cleanliness, and compliance with organisational standards.</li><li>Monitor occupancy levels and assist with reporting and documentation.</li><li>Help plan and deliver community‑building activities and programs.</li><li>Conduct regular inspections of residence facilities and escalate issues when needed.</li><li>Participate in staff, training, and performance support.</li><li>Act as the point of contact during the Director of Residences Residence Manager’s absence.<br>&nbsp;</li></ul><b>What You Bring</b><ul><li>Strong leadership and interpersonal skills with the ability to build positive relationships.</li><li>Experience in hospitality, property management, student housing, or customer service (preferred).</li><li>Excellent problem‑solving and conflict‑resolution abilities.</li><li>Ability to multitask and remain calm under pressure.</li><li>Strong organizational and administrative skills.</li><li>Fluent in English, with Arabic language proficiency required.</li><li>Professional communication skills, both verbal and written.</li><li>Commitment to maintaining a safe, respectful, and inclusive community environment.</li><li>Flexibility to work evenings, weekends, and on‑call shifts as needed.</li><li>High level of responsibility, integrity, and teamwork.</li></ul><b>What We Offer</b><ul><li>Competitive salary in a tax-free environment.</li><li>Housing and transportation.</li><li>30 days of vacation plus public holidays.</li><li>Travel Allowances</li><li>Complimentary meals and uniform cleaning.</li><li>Medical and life insurance.</li><li>Employee Assistance Program and worldwide complimentary room nights.</li><li>Opportunities for growth and development.</li></ul><b>Schedule &amp; Hours</b><ul><li>Full-time role.</li></ul><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>Position summary</h4> <p>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>

<p>The Marketing Manager supports the planning, development, and execution of the hotel's marketing and communication activities to strengthen brand awareness, drive guest engagement, and support revenue generation. The role works closely with Sales, Revenue, Food &amp; Beverage, Operations, and other departments to deliver effective marketing campaigns while ensuring alignment with brand standards and the Saudi Arabian market.</p><p><b><br></b></p><p><b>DUTIES &amp; RESPONSIBILITIES</b></p><p>Marketing &amp; Brand Management</p><ul><li>Support the development and implementation of the hotel's annual marketing plan and calendar.</li><li>Assist in executing marketing campaigns for rooms, restaurants, events, experiences, and other hotel offerings.</li><li>Ensure all marketing materials and communications are consistent with approved brand guidelines and standards.</li><li>Coordinate the production of marketing collateral, promotional materials, signage, and digital content.</li><li>Support hotel positioning and storytelling to strengthen awareness within local, regional, and international target markets.</li><li>Maintain an updated library of approved hotel photography, videos, presentations, fact sheets, and other brand assets.</li><li>Coordinate with external creative agencies, photographers, videographers, printers, and other suppliers when required.</li></ul><p>Digital Marketing &amp; Social Media</p><ul><li>Support the management of the hotel's social media channels and digital presence.</li><li>Develop and maintain a social media content calendar aligned with hotel activities, campaigns, and commercial priorities.</li><li>Coordinate the creation of engaging photo, video, and written content.</li><li>Monitor social media engagement, guest comments, messages, and online conversations and coordinate appropriate responses.</li><li>Support paid digital and social media campaigns and monitor their effectiveness.</li><li>Ensure the hotel's website and online content remain accurate, relevant, and up to date.</li><li>Track digital performance indicators such as reach, engagement, traffic, leads, and conversions.</li></ul><p>Content &amp; Communications</p><ul><li>Develop and coordinate creative content highlighting the hotel, destination, experiences, colleagues, sustainability initiatives, and community activities.</li><li>Prepare marketing copy, promotional messages, newsletters, presentations, and other communication materials.</li><li>Support Arabic and English marketing communications and coordinate professional translation where required.</li><li>Assist with media visits, influencer collaborations, content creators, and public relations activities.</li><li>Support the preparation and distribution of press releases and media materials in coordination with the relevant regional or corporate teams.</li></ul><p>Commercial Support</p><ul><li>Work closely with Sales and Revenue teams to develop campaigns supporting occupancy, revenue, and business needs.</li><li>Support Food &amp; Beverage marketing initiatives, including restaurant promotions, seasonal campaigns, special events, and festive activities.</li><li>Assist in developing tactical campaigns during need periods and key Saudi tourism and travel seasons.</li><li>Support marketing activities around Ramadan, Eid, Saudi National Day, Founding Day, and other relevant occasions.</li><li>Monitor competitor activities, market trends, and emerging hospitality and tourism developments in Saudi Arabia.</li><li>Prepare regular marketing performance reports and recommendations.</li></ul><p>Partnerships &amp; Local Market Engagement</p><ul><li>Identify opportunities for partnerships with relevant local businesses, tourism organizations, event organizers, lifestyle brands, and community partners.</li><li>Support initiatives that strengthen the hotel's visibility within the local Saudi market.</li><li>Coordinate approved influencer and content-creator collaborations in accordance with brand and company guidelines.</li><li>Support destination marketing initiatives that promote the hotel and its surrounding attractions and experiences.</li></ul><p>Financial &amp; Administrative</p><ul><li>Assist in managing the marketing budget and monitoring departmental expenses.</li><li>Process purchase requests, quotations, invoices, and marketing-related documentation according to company procedures.</li><li>Maintain proper records of marketing campaigns, agreements, suppliers, and expenditures.</li><li>Ensure marketing activities are delivered within approved budgets and timelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business Administration, Hospitality Management, or a related field.</p><p>Experience</p><ul><li>Minimum 2 4 years of relevant marketing experience, preferably within hospitality, tourism, lifestyle, luxury, or a related industry.</li><li>Previous hotel marketing experience in Saudi Arabia or the GCC is highly desirable.</li><li>Strong understanding of digital marketing, social media, content creation, and brand management.</li><li>Experience coordinating marketing campaigns, events, photography, videography, or creative agencies.</li><li>Good knowledge of the Saudi hospitality and tourism market is an advantage.</li><li>Proficiency in Microsoft Office and familiarity with social media management, digital marketing, and basic design/content tools.</li><li>Experience with hotel systems and brand marketing platforms is an advantage.</li></ul>

<p>The Marketing Manager supports the planning, development, and execution of the hotel's marketing and communication activities to strengthen brand awareness, drive guest engagement, and support revenue generation. The role works closely with Sales, Revenue, Food &amp; Beverage, Operations, and other departments to deliver effective marketing campaigns while ensuring alignment with brand standards and the Saudi Arabian market.</p><p><b><br></b></p><p><b>DUTIES &amp; RESPONSIBILITIES</b></p><p>Marketing &amp; Brand Management</p><ul><li>Support the development and implementation of the hotel's annual marketing plan and calendar.</li><li>Assist in executing marketing campaigns for rooms, restaurants, events, experiences, and other hotel offerings.</li><li>Ensure all marketing materials and communications are consistent with approved brand guidelines and standards.</li><li>Coordinate the production of marketing collateral, promotional materials, signage, and digital content.</li><li>Support hotel positioning and storytelling to strengthen awareness within local, regional, and international target markets.</li><li>Maintain an updated library of approved hotel photography, videos, presentations, fact sheets, and other brand assets.</li><li>Coordinate with external creative agencies, photographers, videographers, printers, and other suppliers when required.</li></ul><p>Digital Marketing &amp; Social Media</p><ul><li>Support the management of the hotel's social media channels and digital presence.</li><li>Develop and maintain a social media content calendar aligned with hotel activities, campaigns, and commercial priorities.</li><li>Coordinate the creation of engaging photo, video, and written content.</li><li>Monitor social media engagement, guest comments, messages, and online conversations and coordinate appropriate responses.</li><li>Support paid digital and social media campaigns and monitor their effectiveness.</li><li>Ensure the hotel's website and online content remain accurate, relevant, and up to date.</li><li>Track digital performance indicators such as reach, engagement, traffic, leads, and conversions.</li></ul><p>Content &amp; Communications</p><ul><li>Develop and coordinate creative content highlighting the hotel, destination, experiences, colleagues, sustainability initiatives, and community activities.</li><li>Prepare marketing copy, promotional messages, newsletters, presentations, and other communication materials.</li><li>Support Arabic and English marketing communications and coordinate professional translation where required.</li><li>Assist with media visits, influencer collaborations, content creators, and public relations activities.</li><li>Support the preparation and distribution of press releases and media materials in coordination with the relevant regional or corporate teams.</li></ul><p>Commercial Support</p><ul><li>Work closely with Sales and Revenue teams to develop campaigns supporting occupancy, revenue, and business needs.</li><li>Support Food &amp; Beverage marketing initiatives, including restaurant promotions, seasonal campaigns, special events, and festive activities.</li><li>Assist in developing tactical campaigns during need periods and key Saudi tourism and travel seasons.</li><li>Support marketing activities around Ramadan, Eid, Saudi National Day, Founding Day, and other relevant occasions.</li><li>Monitor competitor activities, market trends, and emerging hospitality and tourism developments in Saudi Arabia.</li><li>Prepare regular marketing performance reports and recommendations.</li></ul><p>Partnerships &amp; Local Market Engagement</p><ul><li>Identify opportunities for partnerships with relevant local businesses, tourism organizations, event organizers, lifestyle brands, and community partners.</li><li>Support initiatives that strengthen the hotel's visibility within the local Saudi market.</li><li>Coordinate approved influencer and content-creator collaborations in accordance with brand and company guidelines.</li><li>Support destination marketing initiatives that promote the hotel and its surrounding attractions and experiences.</li></ul><p>Financial &amp; Administrative</p><ul><li>Assist in managing the marketing budget and monitoring departmental expenses.</li><li>Process purchase requests, quotations, invoices, and marketing-related documentation according to company procedures.</li><li>Maintain proper records of marketing campaigns, agreements, suppliers, and expenditures.</li><li>Ensure marketing activities are delivered within approved budgets and timelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business Administration, Hospitality Management, or a related field.</p><p>Experience</p><ul><li>Minimum 2 4 years of relevant marketing experience, preferably within hospitality, tourism, lifestyle, luxury, or a related industry.</li><li>Previous hotel marketing experience in Saudi Arabia or the GCC is highly desirable.</li><li>Strong understanding of digital marketing, social media, content creation, and brand management.</li><li>Experience coordinating marketing campaigns, events, photography, videography, or creative agencies.</li><li>Good knowledge of the Saudi hospitality and tourism market is an advantage.</li><li>Proficiency in Microsoft Office and familiarity with social media management, digital marketing, and basic design/content tools.</li><li>Experience with hotel systems and brand marketing platforms is an advantage.</li></ul>