Jobs in Tourism Sector in Saudi

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Purpose:</strong> As the Manager B2B Ticket Sales, you will drive B2B ticket sales revenue and maximize event attendance by cultivating and managing relationships with corporate clients, tour operators, and group partners. You will develop and execute strategic sales plans, meet revenue targets, and support the overall success of the ticketing department.</p> <p><strong>Duties and Responsibilities</strong></p> <ul> <li> <p>Develop and execute strategic B2B ticket sales plans to meet and exceed revenue and attendance goals.</p> </li> <li> <p>Identify, prospect, and secure new B2B clients, including corporate groups, associations, tour operators, and educational institutions.</p> </li> <li> <p>Cultivate and maintain strong, long-term relationships with key accounts and B2B partners.</p> </li> <li> <p>Create and present customized ticket packages, proposals, and pricing structures tailored to the needs of different business segments.</p> </li> <li> <p>Negotiate and close B2B sales contracts, ensuring compliance with organizational policies and maximizing profitability.</p> </li> <li> <p>Manage the entire B2B sales cycle, from lead generation and qualification through to contract execution and account management.</p> </li> <li> <p>Conduct market research and competitive analysis to identify new business opportunities and adjust sales strategies accordingly.</p> </li> <li> <p>Track sales performance, generate detailed reports, and provide accurate sales forecasts to senior management.</p> </li> <li> <p>Represent the foundation at industry events, trade shows, and networking functions to promote B2B offerings and generate leads.</p> </li> </ul> <p><strong>Education and Experience</strong></p> <ul> <li> <p>Minimum of 5 years of progressive experience in B2B sales, with a focus on ticket sales, corporate hospitality, or related event revenue generation.</p> </li> </ul> <p><strong>Knowledge, Skills, and Abilities</strong></p> <ul> <li> <p>Strong understanding of the B2B sales cycle, lead generation, and key account management principles.</p> </li> <li> <p>Exceptional negotiation, presentation, and closing skills.</p> </li> <li> <p>Excellent written and verbal communication skills, including the ability to create compelling sales proposals.</p> </li> <li> <p>In-depth Knowledge of the ticketing.</p> </li> <li> <p>Proven track record of consistently meeting or exceeding sales targets.</p> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in business administration, Marketing, Sports Management, or a related field.</p><p></p></section>

<div> <p><strong>Division: </strong>Sports and Entertainment</p> <p><strong>Department: </strong>WAMA</p> <p><strong>Company: </strong>Sports and Entertainment Company</p> <p> </p> <p> </p> <h1>From Land to Sea – Active Experiences in Nature’s Purest Form</h1> <p><strong> </strong></p> <p><strong> </strong></p> <p><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The</strong><strong> Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure</p> <p>offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</p> <p> </p> <p> </p> <p>RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</p> <p> </p> <p> </p> <p>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</p> <p> </p> <p> </p> <h1>Job Purpose</h1> <p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset.</p> <p> </p> <p> </p> <p>This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p> <p> </p> <p> </p> <h1>Key Responsibilities</h1> <ol> <li><strong>General Responsibilities</strong></li> </ol> </div> <p><strong> </strong></p> <div> <ol start="2"> <li > <ul> <li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li> <li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li> <li>Mentor, coach, and support Water Sports Instructors and junior team members.</li> <li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li> <li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li> <li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li> </ul> </li> </ol> <p> </p> <p> </p> <h1>2.  Pre-Opening Support</h1> <ol start="3"> <li > <ul> <li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li> <li>Support the development of operational procedures, safety standards, and training materials.</li> <li>Contribute to staff onboarding and training during the pre-opening phase.</li> <li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li> </ul> </li> </ol> <p> </p> <p> </p> <h1>3.  Operational Responsibilities (Post-Opening)</h1> <ol start="4"> <li > <ul> <li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li> <li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li> <li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li> <li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li> <li>Oversee equipment readiness, inspections, and maintenance coordination.</li> <li>Support scheduling and allocation of instructors and guest groups.</li> <li>Act as escalation point for operational issues, guest concerns, and safety matters.</li> <li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li> </ul> </li> </ol> </div> <p> </p> <div> <h1>4.  Leadership s Team Development</h1> <ol start="5"> <li > <ul> <li>Provide on-the-job coaching and mentoring to junior instructors.</li> <li>Support performance improvement and skill development within the team.</li> <li>Ensure consistency in training delivery, guest engagement, and safety standards.</li> <li>Contribute to building a strong, professional, and safety-driven team culture.</li> </ul> </li> </ol> <p> </p> <p> </p> <h1>5.  Health, Safety, Environment s Quality</h1> <ol start="6"> <li > <ul> <li>Ensure safety remains the highest priority across all water sports activities.</li> <li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li> <li>Conduct regular safety checks, audits, and equipment inspections.</li> <li>Promote environmental awareness and responsible marine interaction practices.</li> <li>Ensure strict adherence to company and regulatory safety standards at all times.</li> </ul> </li> </ol> <p> </p> <p> </p> <h1>6.  Policies, Procedures s Reporting</h1> <ol start="7"> <li > <ul> <li>Follow and enforce all company policies, SOPs, and operational guidelines.</li> <li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li> <li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li> </ul> </li> </ol> <p> </p> <p> </p> <h1>7.  Continuous Improvement</h1> <ol start="8"> <li > <ul> <li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li> <li>Contribute to the development of new water sports programs and experiences.</li> <li>Support innovation in activity delivery and guest engagement strategies.</li> </ul> </li> </ol> <p> </p> <p> </p> <h1>Job Requirements</h1> <p><strong>Qualifications s Experience</strong></p> </div> <p><strong> </strong></p> <div> <ol start="9"> <li > <ul> <li>Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li> <li>Minimum 3–5 years of experience in water sports instruction or marine tourism operations.</li> <li>Proven experience delivering multiple water sports disciplines.</li> <li>Experience in a supervisory or senior instructor role is highly preferred.</li> <li>Valid First Aid and CPR certification (up to date).</li> <li>Strong understanding of water safety, rescue techniques, and risk management.</li> </ul> </li> </ol> <p> </p> <p> </p> <h1>Core Competencies</h1> <ol start="10"> <li > <ul> <li>Strong leadership and mentoring abilities.</li> <li>Excellent communication skills in English; Arabic is an advantage.</li> <li>High-level guest service mindset with luxury hospitality awareness.</li> <li>Strong decision-making skills, especially under pressure.</li> <li>Ability to manage groups and ensure safe, high-quality activity delivery.</li> <li>Highly responsible with strong attention to safety and detail.</li> <li>Ability to work in dynamic outdoor marine environments.</li> <li>Professional presentation and role-model behavior at all times.</li> <li>Strong organizational and operational coordination skills.</li> </ul> </li> </ol> <p> </p> <p> </p> <h1>Desirable Skills</h1> <ol start="11"> <li > <ul> <li>Additional water sports certifications across multiple disciplines.</li> <li>Lifeguard or advanced rescue certifications.</li> <li>Additional language proficiency (preferably Arabic).</li> <li>Experience in luxury resorts or high-end tourism destinations.</li> <li>Strong knowledge of marine environments and conservation practices.</li> </ul> </li> </ol> <p> </p> <p> </p> <h1>Job Context</h1> <ol start="12"> <li > <ul> <li>Operates within a luxury marine tourism and water sports environment.</li> <li>Requires flexibility to work outdoors, including weekends, holidays, and peak seasons.</li> </ul> </li> </ol> </div> <p> </p> <ol start="13"> <li > <ul> <li>Involves direct guest interaction and leadership in live operational environments.</li> <li>Exposure to changing weather and marine conditions is expected.</li> </ul> </li> </ol> <p>Plays a key leadership role in delivering safe, premium, and memorable guest experiences</p> </span>

<p>Responsible for all Guests and colleagues within their line of sight, which includes the car park Patrol their designated area only Be alert for fire hazards and unsafe work practices and unsafe conditions. Be able to act according to all Emergency Response Plans Maintain good public relations with Guests Report for duty at least 15 minutes prior to shift starting time Be present at all daily briefings and de-briefings Know the position and name of every Security Officer on shift Maintain follow up action to ensure adherence to schedules and work standards Be alert for any unusual occurrences and take appropriate action Primarily responsible for safeguarding property, employees and patrons of the hotel Make detailed reports of all occurrences/incidents during your tour of duty. Fill in all incident/accident/end of shift reports without fail after every shift Attend to all other relevant paperwork as needed When reporting for or finishing duty, Security Officers will notify the Director or Assistant Director of Security When assigned for a particular job or function, Security Officers will be guided by job descriptions Security Officers will not discuss/ divulge department details/ information to any other colleagues/outsider/ media failing which defaulter s services will be subject to Progressive Corrective Action up to and including dismissal. Security Officers will be required to use common sense and make judicious decisions. The basic aim being to diffuse the situation as quickly as possible. They will be polite, diplomatic and professional in handling situations, yet firm in upholding the Fairmont s policies and procedures</p><p><strong>Desired Candidate Profile</strong></p><p>Osha Certificate Good English</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The Hostess is responsible for creating a warm and memorable first impression by welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a smooth flow of service. The Hostess represents the restaurant's image by providing professional, personalized, and attentive service while maximizing guest satisfaction and operational efficiency.</p><br><p>Key Responsibilities</p><br><p>Guest Experience</p><br><ul><li>Welcome guests with a warm and professional greeting.</li><li>Escort guests to their tables and present menus.</li><li>Maintain a positive, friendly, and engaging attitude at all times.</li><li>Recognize returning and VIP guests whenever possible.</li><li>Handle guest inquiries, requests, and complaints professionally, escalating concerns when necessary.</li><li>Thank guests upon departure and invite them to return.</li></ul><p>Reservations &amp; Seating Management</p><br><ul><li>Manage restaurant reservations through the reservation system.</li><li>Optimize table allocation to maximize seating capacity while maintaining service quality.</li><li>Maintain an accurate waiting list and communicate estimated waiting times.</li><li>Coordinate table assignments with the Restaurant Manager and service team.</li><li>Monitor dining room occupancy and turnover.</li></ul><p>Restaurant Operations</p><br><ul><li>Ensure the hostess stand is clean, organized, and fully equipped.</li><li>Answer telephone calls promptly and professionally.</li><li>Respond to reservation inquiries via phone, email, and online platforms.</li><li>Coordinate with kitchen and service teams regarding table availability.</li><li>Assist in preparing the restaurant before opening and after closing.</li></ul><p>Guest Relations</p><br><ul><li>Gather guest preferences and special requests.</li><li>Support the team in delivering personalized guest experiences.</li><li>Promote restaurant events, promotions, and special menus.</li><li>Encourage guest feedback and communicate opportunities for improvement.</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><ul><li>Diploma in Hospitality or Tourism is an advantage.</li><li>Previous experience as a Hostess, Receptionist, or Guest Service Agent in a luxury/ upscale hotel or restaurant preferred.</li><li>Experience using restaurant reservation systems (e.g., SevenRooms, OpenTable, TableCheck, or similar) is an advantage.</li></ul><br>Additional Information<br><br><p>At Gamra by Mantis, we create meaningful experiences inspired by nature, culture, and adventure. As part of the Accor family, we seek Heartists who are passionate about hospitality, committed to excellence, and dedicated to creating memorable guest journeys through genuine care and personalized service.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more.</p> <p>The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones.</p> <p>The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.</p> <h4>Role overview:</h4> <p>The Chef de Partie is responsible for managing a specific section of the kitchen, ensuring the highest standards of food quality, presentation, and consistency in line with Four Seasons brand expectations. This role supports the Sous Chef and Executive Chef in delivering exceptional culinary experiences in a luxury hospitality environment.</p> <p>Vivi is our beachfront restaurant in Saudi Arabia, a Mediterranean sanctuary blending flavours from seaside and countryside, with the freshest seafood and shellfish and a curated selection of dry-aged meats.</p> <h4>Key responsibilities:</h4> <ul> <li>Oversee daily operations of an assigned kitchen section</li> <li>Prepare, cook, and present dishes according to established recipes and standards</li> <li>Ensure consistency, quality, and timely delivery during service</li> <li>Supervise and train junior kitchen staff, including Prep Cooks and Commis Chefs</li> <li>Maintain cleanliness, organization, and hygiene in compliance with HACCP standards</li> <li>Monitor stock levels, minimize waste, and support inventory control and ordering</li> <li>Assist in menu preparation, recipe development, and seasonal updates</li> <li>Ensure adherence to Four Seasons service culture and culinary excellence</li> </ul> <h4>Requirements:</h4> <ul> <li>3–5 years of professional kitchen experience, preferably in luxury hotels or fine dining restaurants</li> <li>Strong knowledge of various cooking techniques and kitchen operations</li> <li>Leadership skills with the ability to train and motivate team members</li> <li>Excellent attention to detail and commitment to quality</li> <li>Ability to work efficiently under pressure in a fast-paced environment</li> <li>Good communication and teamwork skills</li> <li>Culinary certification or diploma preferred</li> <li>Knowledge of food safety, hygiene, and HACCP standards</li> <li>Candidates must be eligible to work in Saudi Arabia.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary in a tax-free environment.</li> <li>Staff accommodation and transportation provided.</li> <li>30 days of paid annual vacation, plus public holidays.</li> <li>Paid round-trip home leave ticket.</li> <li>Complimentary meals and uniform care.</li> <li>Comprehensive medical and life insurance.</li> <li>Employee Assistance Program and complimentary stays at Four Seasons properties worldwide.</li> <li>A professional, supportive kitchen environment where you can develop your skills and grow your career.</li> </ul> <h4>Schedule & hours</h4> <p>Full-time position with rotating shifts, including weekends and public holidays.</p></p><p></p>

This is a great Opportunity to join a high end Pilates centre at the heart of Jeddah. We offer an elite experience to each member in every detail with the goal to enhance experience and results to our clients. We are seeking high qualified Front desk administrative with a serene and professional approach to meet our high service standards.<br>What you will do:Front Desk & Guest Relations - Professionally welcome guests and tour them the facility. Answering and making calls. Sales & Client Support - Offer package options and support on decision making. Great customer service skills and problem solving. Administrative Tasks - Emails, filing, filling, organising soft and hard documents. Supplier & Partner Support: Support on order and maintain active stocks.<br>About you:- Professional, patient, committed to help people and support with guest journey and experience. Support with questions and concerns, in a calm and positive way.problem resolution orientedemphaticgood listener Good comunicater Quick learner, vast understanding of operational procedures Able to work calmly with serenity and high level of professionalism Great English skills Great Arabic

<p>POSITION SUMMARY Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or GED equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<div> </div> <div class="WordSection1"> <p ><strong>Division: </strong>Sports and Entertainment</p> <p ><strong>Department: </strong>WAMA</p> <p ><strong>Company: </strong>Sports and Entertainment Company</p> <p > </p> <p > </p> <h1 >From Land to Sea – Active Experiences in Nature’s Purest Form</h1> <p ><strong> </strong></p> <p ><strong> </strong></p> <p ><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The</strong><strong> Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure</p> <p >offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</p> <p > </p> <p > </p> <p >RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</p> <p > </p> <p > </p> <p >Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</p> <p > </p> <p > </p> <h1 >Job Purpose</h1> <p >The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset.</p> <p > </p> <p > </p> <p >This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p> <p > </p> <p > </p> <h1 >Key Responsibilities</h1> <ol > <li ><strong>General Responsibilities</strong></li> </ol> </div> <p><strong><span > </span></strong></p> <div class="WordSection2"> <ol start="2"> <li > <ul > <li >Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li> <li >Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li> <li >Mentor, coach, and support Water Sports Instructors and junior team members.</li> <li >Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li> <li >Support the Water Sports / Operations Manager in daily operational planning and execution.</li> <li >Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li> </ul> </li> </ol> <p > </p> <p > </p> <h1 >2.<span >  </span>Pre-Opening Support</h1> <ol start="3"> <li > <ul > <li >Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li> <li >Support the development of operational procedures, safety standards, and training materials.</li> <li >Contribute to staff onboarding and training during the pre-opening phase.</li> <li >Support cross-functional teams to ensure readiness of all activity zones and equipment.</li> </ul> </li> </ol> <p > </p> <p > </p> <h1 >3.<span >  </span>Operational Responsibilities (Post-Opening)</h1> <ol start="4"> <li > <ul > <li >Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li> <li >Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li> <li >Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li> <li >Monitor environmental conditions and make real-time operational decisions to ensure safety.</li> <li >Oversee equipment readiness, inspections, and maintenance coordination.</li> <li >Support scheduling and allocation of instructors and guest groups.</li> <li >Act as escalation point for operational issues, guest concerns, and safety matters.</li> <li >Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li> </ul> </li> </ol> </div> <p><strong><span > </span></strong></p> <div class="WordSection3"> <h1 >4.<span >  </span>Leadership s Team Development</h1> <ol start="5"> <li > <ul > <li >Provide on-the-job coaching and mentoring to junior instructors.</li> <li >Support performance improvement and skill development within the team.</li> <li >Ensure consistency in training delivery, guest engagement, and safety standards.</li> <li >Contribute to building a strong, professional, and safety-driven team culture.</li> </ul> </li> </ol> <p > </p> <p > </p> <h1 >5.<span >  </span>Health, Safety, Environment s Quality</h1> <ol start="6"> <li > <ul > <li >Ensure safety remains the highest priority across all water sports activities.</li> <li >Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li> <li >Conduct regular safety checks, audits, and equipment inspections.</li> <li >Promote environmental awareness and responsible marine interaction practices.</li> <li >Ensure strict adherence to company and regulatory safety standards at all times.</li> </ul> </li> </ol> <p > </p> <p > </p> <h1 >6.<span >  </span>Policies, Procedures s Reporting</h1> <ol start="7"> <li > <ul > <li >Follow and enforce all company policies, SOPs, and operational guidelines.</li> <li >Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li> <li >Provide regular feedback and updates to management on operations, risks, and guest experience.</li> </ul> </li> </ol> <p > </p> <p > </p> <h1 >7.<span >  </span>Continuous Improvement</h1> <ol start="8"> <li > <ul > <li >Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li> <li >Contribute to the development of new water sports programs and experiences.</li> <li >Support innovation in activity delivery and guest engagement strategies.</li> </ul> </li> </ol> <p > </p> <p > </p> <h1 >Job Requirements</h1> <p ><strong>Qualifications s Experience</strong></p> </div> <p><strong><span > </span></strong></p> <div class="WordSection4"> <ol start="9"> <li > <ul > <li >Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li> <li >Minimum 3–5 years of experience in water sports instruction or marine tourism operations.</li> <li >Proven experience delivering multiple water sports disciplines.</li> <li >Experience in a supervisory or senior instructor role is highly preferred.</li> <li >Valid First Aid and CPR certification (up to date).</li> <li >Strong understanding of water safety, rescue techniques, and risk management.</li> </ul> </li> </ol> <p > </p> <p > </p> <h1 >Core Competencies</h1> <ol start="10"> <li > <ul > <li >Strong leadership and mentoring abilities.</li> <li >Excellent communication skills in English; Arabic is an advantage.</li> <li >High-level guest service mindset with luxury hospitality awareness.</li> <li >Strong decision-making skills, especially under pressure.</li> <li >Ability to manage groups and ensure safe, high-quality activity delivery.</li> <li >Highly responsible with strong attention to safety and detail.</li> <li >Ability to work in dynamic outdoor marine environments.</li> <li >Professional presentation and role-model behavior at all times.</li> <li >Strong organizational and operational coordination skills.</li> </ul> </li> </ol> <p > </p> <p > </p> <h1 >Desirable Skills</h1> <ol start="11"> <li > <ul > <li >Additional water sports certifications across multiple disciplines.</li> <li >Lifeguard or advanced rescue certifications.</li> <li >Additional language proficiency (preferably Arabic).</li> <li >Experience in luxury resorts or high-end tourism destinations.</li> <li >Strong knowledge of marine environments and conservation practices.</li> </ul> </li> </ol> <p > </p> <p > </p> <h1 >Job Context</h1> <ol start="12"> <li > <ul > <li >Operates within a luxury marine tourism and water sports environment.</li> <li >Requires flexibility to work outdoors, including weekends, holidays, and peak seasons.</li> </ul> </li> </ol> </div> <p><strong><span > </span></strong></p> <ol start="13"> <li > <ul > <li >Involves direct guest interaction and leadership in live operational environments.</li> <li >Exposure to changing weather and marine conditions is expected.</li> </ul> </li> </ol> <p><strong><span >Plays</span><span > </span><span >a</span><span > </span><span >key</span><span > </span><span >leadership</span><span > </span><span >role</span><span > </span><span >in</span><span > </span><span >delivering</span><span > </span><span >safe,</span><span > </span><span >premium,</span><span > </span><span >and</span><span > </span><span >memorable</span><span > </span><span >guest</span><span > </span><span >experiences</span></strong></p> </span>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.</p> <h4>About the role</h4> <p>Supervise the Kids For All Seasons team to ensure children enjoy a safe, fun, and enriching environment through creative and educational activities.</p> <h4>What you will do</h4> <li>Lead, schedule, and train KFAS attendants.</li> <li>Plan and oversee daily kids’ activities, games, and programs.</li> <li>Ensure children’s safety and well-being at all times.</li> <li>Communicate effectively with parents and guardians.</li> <li>Maintain activity areas, equipment, and supplies.</li> <h4>What you bring</h4> <li>Experience in childcare, recreation, or hospitality.</li> <li>Strong supervisory and leadership skills.</li> <li>Warm, approachable, and engaging personality.</li> <li>CPR/First Aid certification preferred.</li> <h4>What we offer</h4> <li>Competitive salary.</li> <li>Housing and transportation.</li> <li>30 days of vacation plus public holidays.</li> <li>Complimentary meals and uniform cleaning.</li> <li>Medical and life insurance.</li> <li>Employee Assistance Program and worldwide complimentary room nights.</li> <li>Opportunities for growth and development.</li> <h4>Schedule & hours</h4> <p>Full-time role.</p></p><p></p>

<p>At SLS The Red Sea, strong relationships are at the heart of our sales success. As a Sales Executive, you will play a key role in building meaningful client connections, identifying new business opportunities, and driving revenue while representing the bold and distinctive spirit of SLS. Working closely with the Sales team, you will develop key accounts, respond to client needs, and turn opportunities into lasting partnerships that support the hotel s commercial goals. From sales calls and client meetings to site inspections, trade events, and account development, you will help strengthen the presence of SLS The Red Sea in the market. Support the Sales team in managing and developing key accounts and business partnerships. Build and maintain strong relationships with clients, travel advisors, tour operators, and key partners. Identify and pursue new business opportunities that contribute to revenue growth and commercial objectives. Prepare and follow up on client proposals, contracts, presentations, and sales correspondence. Coordinate sales calls, client meetings, site inspections, familiarization trips (FAMs), trade events, and other sales activities. Maintain accurate client information, lead progress, and sales activities within CRM systems. Track account activity, booking pace, lead conversion, and other relevant sales performance indicators. Respond to client inquiries promptly and professionally while delivering personalized service. Support individual and group bookings in collaboration with Reservations and Guest Experience teams. Collaborate with Marketing and Revenue teams on campaigns, promotions, and commercial initiatives. Prepare presentations, reports, and action plans for sales meetings and business reviews. Monitor competitor activity, market trends, and travel patterns to identify new business opportunities. Support client outreach and database development to expand the hotel s network and market presence. Represent SLS The Red Sea during client visits, site inspections, trade events, and brand activations. Maintain consistent follow-up with key accounts to strengthen relationships and drive future business. Represent SLS The Red Sea with professionalism, energy, and a passion for luxury hospitality.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Hospitality, Business Administration, Sales, Marketing, or a related field. 1 3 years of experience in hotel sales, business development, or a related role, preferably within luxury or lifestyle hospitality. Strong communication, negotiation, and relationship-building skills. Commercially driven with the ability to identify and develop new business opportunities. Highly organized with strong attention to detail and effective follow-up skills. Good working knowledge of CRM systems, Microsoft Office, and sales tracking tools. Ability to manage multiple priorities and work effectively in a fast-paced environment. Passion for luxury hospitality and delivering exceptional client experiences. Fluent in English; additional languages are an advantage. Flexibility to attend client meetings, sales activities, trade events, and site inspections as required.</p>

<p>At SLS The Red Sea, strong relationships are at the heart of our sales success. As a Sales Executive, you will play a key role in building meaningful client connections, identifying new business opportunities, and driving revenue while representing the bold and distinctive spirit of SLS. Working closely with the Sales team, you will develop key accounts, respond to client needs, and turn opportunities into lasting partnerships that support the hotel s commercial goals. From sales calls and client meetings to site inspections, trade events, and account development, you will help strengthen the presence of SLS The Red Sea in the market. Support the Sales team in managing and developing key accounts and business partnerships. Build and maintain strong relationships with clients, travel advisors, tour operators, and key partners. Identify and pursue new business opportunities that contribute to revenue growth and commercial objectives. Prepare and follow up on client proposals, contracts, presentations, and sales correspondence. Coordinate sales calls, client meetings, site inspections, familiarization trips (FAMs), trade events, and other sales activities. Maintain accurate client information, lead progress, and sales activities within CRM systems. Track account activity, booking pace, lead conversion, and other relevant sales performance indicators. Respond to client inquiries promptly and professionally while delivering personalized service. Support individual and group bookings in collaboration with Reservations and Guest Experience teams. Collaborate with Marketing and Revenue teams on campaigns, promotions, and commercial initiatives. Prepare presentations, reports, and action plans for sales meetings and business reviews. Monitor competitor activity, market trends, and travel patterns to identify new business opportunities. Support client outreach and database development to expand the hotel s network and market presence. Represent SLS The Red Sea during client visits, site inspections, trade events, and brand activations. Maintain consistent follow-up with key accounts to strengthen relationships and drive future business. Represent SLS The Red Sea with professionalism, energy, and a passion for luxury hospitality.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Hospitality, Business Administration, Sales, Marketing, or a related field.</p><p>1 3 years of experience in hotel sales, business development, or a related role, preferably within luxury or lifestyle hospitality.</p><p>Strong communication, negotiation, and relationship-building skills.</p><p>Commercially driven with the ability to identify and develop new business opportunities.</p><p>Highly organized with strong attention to detail and effective follow-up skills.</p><p>Good working knowledge of CRM systems, Microsoft Office, and sales tracking tools.</p><p>Ability to manage multiple priorities and work effectively in a fast-paced environment.</p><p>Passion for luxury hospitality and delivering exceptional client experiences.</p><p>Fluent in English; additional languages are an advantage.</p><p>Flexibility to attend client meetings, sales activities, trade events, and site inspections as required.</p>

<p>At SLS The Red Sea, strong relationships are at the heart of our sales success. As a Sales Executive , you will play a key role in building meaningful client connections, identifying new business opportunities, and driving revenue while representing the bold and distinctive spirit of SLS. Working closely with the Sales team, you will develop key accounts, respond to client needs, and turn opportunities into lasting partnerships that support the hotel s commercial goals. From sales calls and client meetings to site inspections, trade events, and account development, you will help strengthen the presence of SLS The Red Sea in the market. Support the Sales team in managing and developing key accounts and business partnerships. Build and maintain strong relationships with clients, travel advisors, tour operators, and key partners. Identify and pursue new business opportunities that contribute to revenue growth and commercial objectives. Prepare and follow up on client proposals, contracts, presentations, and sales correspondence. Coordinate sales calls, client meetings, site inspections, familiarization trips (FAMs), trade events, and other sales activities. Maintain accurate client information, lead progress, and sales activities within CRM systems. Track account activity, booking pace, lead conversion, and other relevant sales performance indicators. Respond to client inquiries promptly and professionally while delivering personalized service. Support individual and group bookings in collaboration with Reservations and Guest Experience teams. Collaborate with Marketing and Revenue teams on campaigns, promotions, and commercial initiatives. Prepare presentations, reports, and action plans for sales meetings and business reviews. Monitor competitor activity, market trends, and travel patterns to identify new business opportunities. Support client outreach and database development to expand the hotel s network and market presence. Represent SLS The Red Sea during client visits, site inspections, trade events, and brand activations. Maintain consistent follow-up with key accounts to strengthen relationships and drive future business. Represent SLS The Red Sea with professionalism, energy, and a passion for luxury hospitality.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality, Business Administration, Sales, Marketing, or a related field. 1 3 years of experience in hotel sales, business development, or a related role, preferably within luxury or lifestyle hospitality. Strong communication, negotiation, and relationship-building skills. Commercially driven with the ability to identify and develop new business opportunities. Highly organized with strong attention to detail and effective follow-up skills. Good working knowledge of CRM systems, Microsoft Office, and sales tracking tools. Ability to manage multiple priorities and work effectively in a fast-paced environment. Passion for luxury hospitality and delivering exceptional client experiences. Fluent in English; additional languages are an advantage. Flexibility to attend client meetings, sales activities, trade events, and site inspections as required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe &amp; secure working procedures. Main Duties 1. Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit &amp; Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard. 2. Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies. 3. Direct Check-in staff in handling passengers for any irregularities, invalid documents etc. 4. Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges. 5. In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers. 6. Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff. 7. Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays. 8. Ensure that the handling agents output is according to company standards and in accordance with the agreed contract. 9. Ensure strict adherence of company safety and security standards. 10. Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded. 11. Ensure that staff on shift, wear company uniform to the required standard. 12. Ensure that adequate stock level of all stationery and supervises distribution there of. 13. Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff. 14. Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc 15. Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting. 16. Monitor catering figures and update catering unit well ahead to prevent wastage. 17. Carry out any other tasks or duties as assigned by Airport Manager. 18. Encourage GHA (Ground Handling Agent) staff to sell more ancillaries and generate revenue. 19. Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis. 20. Monitor the ramp activities. 21. Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><br><br>Job Description<br><br><p>We are seeking a professional, service-oriented, and proactive <strong>Guest One Touch Service Agent</strong> to join our team in Makkah, Saudi Arabia. As the primary point of contact for guests, you will provide exceptional customer service by handling all guest requests through a single point of contact, ensuring prompt resolution and creating memorable guest experiences. You will coordinate with all hotel departments to deliver seamless service while maintaining the highest standards of hospitality.</p><br><p>Key Responsibilities</p><br><ul><li>Serve as the primary point of contact for all guest requests, inquiries, and service needs via telephone, email, or other communication channels.</li><li>Respond promptly and professionally to guest requests, ensuring timely follow-up and resolution.</li><li>Coordinate with Housekeeping, Engineering, Front Office, Food &amp; Beverage, Security, and other departments to fulfill guest requests efficiently.</li><li>Record, track, and monitor all guest requests using the hotel's service optimization or guest request management system.</li><li>Handle wake-up calls, restaurant reservations, transportation requests, and other concierge-related services as required.</li><li>Provide accurate information about hotel facilities, services, operating hours, local attractions, and transportation.</li><li>Resolve guest complaints and service recovery situations professionally, escalating issues when necessary.</li><li>Maintain detailed and accurate records of guest interactions and requests.</li><li>Monitor service response times and ensure all guest requests are completed within established service standards.</li><li>Promote hotel facilities, restaurants, spa, and other services to enhance the guest experience and maximize revenue opportunities.</li><li>Ensure compliance with hotel policies, brand standards, and guest service procedures.</li><li>Maintain confidentiality of guest information and adhere to data privacy requirements.</li><li>Participate in departmental meetings and training programs to continuously improve product knowledge and service delivery.</li><li>Perform any other duties assigned by management that support the smooth operation of the hotel.</li></ul><br>Qualifications<br><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.</li><li>Previous experience in a luxury hotel, Front Office, Guest Services, Call Center, or One Touch Service environment is preferred.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Strong customer service orientation with a passion for delivering exceptional guest experiences.</li><li>Excellent telephone etiquette and interpersonal skills.</li><li>Ability to multitask and prioritize requests in a fast-paced environment.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Proficiency in Microsoft Office and hotel Property Management Systems (PMS); experience with guest request management systems is an advantage.</li><li>Ability to work flexible shifts, including evenings, weekends, and public holidays.</li><li>Professional appearance and positive attitude with strong attention to detail.</li><li>Ability to work effectively both independently and as part of a team.</li></ul><br>Additional Information<br><br><ul><li>Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.</li><li>Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.</li><li>Continuous learning and investment into your capability.</li></ul><p>* This role is for&nbsp;Saudis only.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Core Responsibilities Intuitive Guest Care : Orchestrate seamless "resident" journeys from pre-arrival to a "fond farewell". This includes personally greeting VIPs and long-stay guests, conducting in-suite check-ins, and providing comprehensive suite orientations. Bespoke Experience Curation : Design "wow moments" and sensory journeys, such as organizing private heritage walks, securing impossible-to-get restaurant reservations, or coordinating high-profile celebrations like anniversaries. Master Valet Services : Deliver expert-level packing and unpacking, garment pressing, laundry valet, and professional shoe-shining to the highest luxury standards. Dining &amp; Social Facilitation : Manage in-suite dining experiences, including the service of afternoon tea, evening canap s, and private meals with meticulous attention to table presentation. Team Leadership : Supervise daily butler operations, allocate resources, and mentor junior staff to ensure all interactions align with the "Raffles Brand Personality" charming, graceful, thoughtful, and welcoming. Guest Intelligence : Maintain and update exhaustive guest profiles, noting specific "quirks" and preferences to ensure a seamless "elite relay" between shifts.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications Required Skills &amp; Qualifications</h2><ul><li><strong>Experience</strong> : Typically a minimum of 2 5 years in luxury hospitality (5-star/Forbes-rated environments), with a proven track record in butler or high-end guest relations.</li><li><strong>Education</strong> : A Diploma or Degree from a recognized school for Tourism and Hotel Management is often required.</li><li><strong>Cultural Savvy</strong> : Deep understanding of international luxury traveler expectations and, depending on the location, local etiquette</li><li><strong>Communication</strong> : Exceptional English proficiency is mandatory; ability to speak additional languages is a significant advantage for global clientele.</li><li><strong>Technical Proficiency</strong> : Knowledge of property management systems like Opera PMS and other task delegation platforms.</li></ul><h2>The "Raffles Standard" Personality</h2>A successful Senior Butler must embody these specific brand values:<ul><li><strong>Emotional Luxury</strong> : The ability to build genuine, warm, and professional connections that transcend basic service.</li><li><strong>The "Butler Did It" Spirit</strong> : A witty, stylish, and resourceful approach to problem-solving and service.</li><li><strong>Discretion &amp; Privacy</strong> : Respecting guest space and maintaining absolute confidentiality at all times.</li></ul><p></p></section>

Satel operates premium residential communities across Riyadh, chosen by residents from every nationality and background to call home. Behind every community is a team that runs at a standard most companies in this market haven't defined yet. We're opening our first Graduate Development Program, SATEL Launchpad. What This Is4-month paid development program built to identify, develop, and place high-caliber graduates across SATEL's operational divisions. You will work inside a live system from Day 1. How It Works Every participant enters through the same gate. Your first two weeks are an active evaluation period, structured, observed, and decisive. Based on your performance, attitude, and fit, you are placed into the unit where you will generate the most impact for the next four months. Academic background informs the recommendation. Performance determines the placement. Open Units Leasing Manage the tenant inquiry pipeline, respond, qualify, schedule tours, track conversion. You own the funnel from first contact to attended tour. Listings & Demand Publish and maintain property listings across all platforms, ensure 100% unit visibility, monitor lead volume, and support content delivery for active assets. Facilities & Services Execute and follow up on maintenance and cleaning requests across residential assets. Track every open request, coordinate with vendors, and ensure units are ready within defined timelines. Resident Relations Manage daily resident communication, log and close complaints, conduct property visits, and detect early departure signals before they become vacancies. Customer Experience Handle all inbound service requests across channels, ensure response within SLA, and route issues to the correct team, nothing stays open, nothing gets lost. Revenue Management Collect daily performance data across all revenue units, maintain the division dashboard, and flag every deviation from target on the same day it occurs. Marketing & Growth Support content production, campaign execution, social media publishing, and lead generation across SATEL's marketing platforms. Who We Are Looking For Fresh graduates, any nationality. English is a strong advantage Result-driven, not routine-driven Can take direct feedback and act on it immediately No prior experience required, performance is what matters here Program Terms Duration: 4 months Compensation: Paid monthly Evaluation checkpoints: Week 2 · Month 2 · Month 4Conversion to full employment: performance-based, not guaranteed

Satel operates premium residential communities across Riyadh, chosen by residents from every nationality and background to call home. Behind every community is a team that runs at a standard most companies in this market haven't defined yet. We're opening our first Graduate Development Program, SATEL Launchpad. What This Is4-month paid development program built to identify, develop, and place high-caliber graduates across SATEL's operational divisions. You will work inside a live system from Day 1. How It Works Every participant enters through the same gate. Your first two weeks are an active evaluation period, structured, observed, and decisive. Based on your performance, attitude, and fit, you are placed into the unit where you will generate the most impact for the next four months. Academic background informs the recommendation. Performance determines the placement. Open Units Leasing Manage the tenant inquiry pipeline, respond, qualify, schedule tours, track conversion. You own the funnel from first contact to attended tour. Listings & Demand Publish and maintain property listings across all platforms, ensure 100% unit visibility, monitor lead volume, and support content delivery for active assets. Facilities & Services Execute and follow up on maintenance and cleaning requests across residential assets. Track every open request, coordinate with vendors, and ensure units are ready within defined timelines. Resident Relations Manage daily resident communication, log and close complaints, conduct property visits, and detect early departure signals before they become vacancies. Customer Experience Handle all inbound service requests across channels, ensure response within SLA, and route issues to the correct team, nothing stays open, nothing gets lost. Revenue Management Collect daily performance data across all revenue units, maintain the division dashboard, and flag every deviation from target on the same day it occurs. Marketing & Growth Support content production, campaign execution, social media publishing, and lead generation across SATEL's marketing platforms. Who We Are Looking For Fresh graduates, any nationality. English is a strong advantage Result-driven, not routine-driven Can take direct feedback and act on it immediately No prior experience required, performance is what matters here Program Terms Duration: 4 months Compensation: Paid monthly Evaluation checkpoints: Week 2 · Month 2 · Month 4Conversion to full employment: performance-based, not guaranteed

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dynamic, commercially driven and strategic Director of Sales &amp; Marketing to lead the overall sales, marketing, revenue generation and brand positioning efforts for our property. Reporting directly to the General Manager, the Director of Sales &amp; Marketing will be responsible for developing and executing comprehensive commercial strategies that maximize revenue, market share, brand awareness and profitability across all business segments. The ideal candidate is an inspiring leader with strong hospitality expertise, exceptional relationship-building skills and a passion for creating innovative sales and marketing initiatives that drive sustainable business growth.</p><p><strong>What You ll Do</strong></p><p><strong>Commercial Strategy &amp; Revenue Growth</strong></p><ul><li>Develop and implement the hotel's annual sales and marketing strategy aligned with business objectives and budget targets.</li><li>Identify new market opportunities and revenue streams to maximize profitability.</li><li>Drive transient, corporate, leisure, MICE, group and wholesale business segments.</li><li>Collaborate closely with Revenue Management to optimize pricing, distribution and demand strategies.</li><li>Monitor market trends, competitor activity and industry developments to maintain competitive positioning.</li><li>Prepare and manage annual commercial budgets, forecasts and performance reports.</li></ul><p><strong>Sales Leadership</strong></p><ul><li>Lead, coach and develop the Sales team to achieve and exceed revenue targets.</li><li>Establish and maintain strong relationships with key corporate accounts, travel agencies, tour operators, DMCs and strategic partners.</li><li>Conduct regular sales calls, client presentations and networking activities.</li><li>Oversee contract negotiations and account management initiatives.</li><li>Ensure effective prospecting and conversion strategies are in place across all market segments.</li></ul><p><strong>Marketing &amp; Brand Management</strong></p><ul><li>Develop and execute integrated marketing campaigns that enhance brand visibility and drive business performance.</li><li>Manage digital marketing, social media, public relations, content creation and promotional activities.</li><li>Ensure brand standards and positioning are consistently maintained across all communication channels.</li><li>Work closely with Accor regional marketing teams to maximize brand exposure and campaign effectiveness.</li><li>Oversee website performance, online reputation management and guest engagement strategies.</li></ul><p><strong>Business Development &amp; Partnerships</strong></p><ul><li>Identify and cultivate strategic partnerships that support revenue generation and brand growth.</li><li>Represent the property at trade shows, industry events, sales missions and networking functions.</li><li>Build strong relationships within local communities, tourism boards and industry associations.</li><li>Support the development of unique destination experiences that align with the Mantis brand ethos.</li></ul><p><strong>Leadership &amp; Team Development</strong></p><ul><li>Foster a high-performance culture focused on collaboration, accountability and continuous improvement.</li><li>Mentor and develop team members through coaching, training and succession planning.</li><li>Promote employee engagement and alignment with company values.</li><li>Drive cross-functional collaboration with Operations, Revenue Management and Finance teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>What We re Looking For</strong></p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Marketing or related field.</li><li>Minimum 7 10 years of progressive sales and marketing experience within luxury, lifestyle or resort hospitality environments.</li><li>Proven track record of achieving revenue growth and commercial success.</li><li>Strong understanding of digital marketing, distribution channels, revenue management and market analytics.</li><li>Experience within international hospitality brands preferred.</li><li>Excellent negotiation, presentation and relationship management skills.</li><li>Strong leadership and people development capabilities.</li><li>Proficiency in Microsoft Office and hospitality systems such as Delphi, Opera and CRM platforms.</li><li>Fluency in English required; additional languages are advantageous.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview We are seeking a dynamic, commercially driven and strategic Director of Sales &amp; Marketing to lead the overall sales, marketing, revenue generation and brand positioning efforts for our property. Reporting directly to the General Manager, the Director of Sales &amp; Marketing will be responsible for developing and executing comprehensive commercial strategies that maximize revenue, market share, brand awareness and profitability across all business segments. The ideal candidate is an inspiring leader with strong hospitality expertise, exceptional relationship-building skills and a passion for creating innovative sales and marketing initiatives that drive sustainable business growth.</p><p>What You ll Do</p><p>Commercial Strategy &amp; Revenue Growth</p><ul><li>Develop and implement the hotel's annual sales and marketing strategy aligned with business objectives and budget targets.</li><li>Identify new market opportunities and revenue streams to maximize profitability.</li><li>Drive transient, corporate, leisure, MICE, group and wholesale business segments.</li><li>Collaborate closely with Revenue Management to optimize pricing, distribution and demand strategies.</li><li>Monitor market trends, competitor activity and industry developments to maintain competitive positioning.</li><li>Prepare and manage annual commercial budgets, forecasts and performance reports.</li></ul><p>Sales Leadership</p><ul><li>Lead, coach and develop the Sales team to achieve and exceed revenue targets.</li><li>Establish and maintain strong relationships with key corporate accounts, travel agencies, tour operators, DMCs and strategic partners.</li><li>Conduct regular sales calls, client presentations and networking activities.</li><li>Oversee contract negotiations and account management initiatives.</li><li>Ensure effective prospecting and conversion strategies are in place across all market segments.</li></ul><p>Marketing &amp; Brand Management</p><ul><li>Develop and execute integrated marketing campaigns that enhance brand visibility and drive business performance.</li><li>Manage digital marketing, social media, public relations, content creation and promotional activities.</li><li>Ensure brand standards and positioning are consistently maintained across all communication channels.</li><li>Work closely with Accor regional marketing teams to maximize brand exposure and campaign effectiveness.</li><li>Oversee website performance, online reputation management and guest engagement strategies.</li></ul><p>Business Development &amp; Partnerships</p><ul><li>Identify and cultivate strategic partnerships that support revenue generation and brand growth.</li><li>Represent the property at trade shows, industry events, sales missions and networking functions.</li><li>Build strong relationships within local communities, tourism boards and industry associations.</li><li>Support the development of unique destination experiences that align with the Mantis brand ethos.</li></ul><p>Leadership &amp; Team Development</p><ul><li>Foster a high-performance culture focused on collaboration, accountability and continuous improvement.</li><li>Mentor and develop team members through coaching, training and succession planning.</li><li>Promote employee engagement and alignment with company values.</li><li>Drive cross-functional collaboration with Operations, Revenue Management and Finance teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What We re Looking For</p><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Marketing or related field.</li><li>Minimum 7 10 years of progressive sales and marketing experience within luxury, lifestyle or resort hospitality environments.</li><li>Proven track record of achieving revenue growth and commercial success.</li><li>Strong understanding of digital marketing, distribution channels, revenue management and market analytics.</li><li>Experience within international hospitality brands preferred.</li><li>Excellent negotiation, presentation and relationship management skills.</li><li>Strong leadership and people development capabilities.</li><li>Proficiency in Microsoft Office and hospitality systems such as Delphi, Opera and CRM platforms.</li><li>Fluency in English required; additional languages are advantageous.</li></ul><p></p></section>