SQL Jobs - Jeddah Saudi

Senior Software Tester — Saned Health Saudi Arabia | Healthcare Technology About Saned Health Saned Health is a Saudi healthcare information systems company building the digital backbone for hospitals and care providers across the Kingdom. Our products include a full Hospital Information System (HIS), a referral management portal, population health management tools, and integrations with national platforms such as NPHIES. Our work directly supports clinicians, payers, and patients across Saudi Arabia's healthcare ecosystem. The Role We are looking for a Senior Software Tester to take ownership of quality across our healthcare platforms. You will plan and execute testing across web applications, mobile apps, APIs, and national-level integrations — combining strong manual testing fundamentals with the automation and performance testing skills needed to scale quality as the team grows.<br>This is a senior, hands-on role. You will not just write test cases — you will shape how we test: defining strategy, mentoring junior testers, raising the bar on automation coverage, and partnering with developers, product managers, and clinicians to ship software that is safe to use in real healthcare settings. In healthcare, a missed defect is not a missed deadline — it is a clinician with a wrong screen in front of a patient. We need someone who feels that weight and treats quality accordingly.<br>What You'll DoTest Strategy & Leadership Define and own the test strategy across HIS, portals, mobile apps, and integration services. Translate product requirements, user stories, and clinical workflows into clear test plans, scenarios, and acceptance criteria. Establish QA standards, entry/exit criteria, and release readiness checklists across teams. Mentor junior QA engineers — review their test cases, coach them on bug reporting, and grow the team's technical skills. Partner with product managers, developers, Dev Ops, and clinical informatics on quality from design through release. Functional & Manual Testing Execute exploratory, functional, regression, and user acceptance testing across complex healthcare workflows. Validate clinical and operational scenarios — patient registration, encounters, orders, discharge, billing, claims, referrals, and more. Verify edge cases that matter in healthcare: Arabic/English bilingual UI, RTL layouts, Hijri/Gregorian dates, national ID formats, and Saudi-specific clinical data. Write reproducible bug reports with clear severity, environment, and impact assessment. Test Automation Build and maintain automated test suites for web (e.g., Playwright, Cypress, or Selenium) and mobile (e.g., Appium or platform-native frameworks). Develop API test automation using tools such as Postman/Newman, REST Assured, or pytest. Integrate automated tests into CI/CD pipelines so they run on every change, with clear pass/fail signals. Drive test data management, test environment hygiene, and reliable, non-flaky test design. Define which tests should be automated, which should stay manual, and where the line lives. Mobile Testing Test native and cross-platform mobile applications across i OS and Android, including device, OS-version, and network-condition coverage. Validate offline behavior, sync, push notifications, biometric login, and permission flows. Use device farms or emulator/simulator strategies to scale mobile coverage. API & Integration Testing Design and execute thorough tests for REST APIs, message-based integrations, and event-driven flows. Test integrations with national health platforms (NPHIES), payers, government systems, and third-party clinical/lab systems. Validate FHIR resources, HL7 messages, and other healthcare data exchanges for structural and semantic correctness. Verify error handling, retries, idempotency, and audit trails in integration flows. Performance & Load Testing Plan and execute performance, load, stress, and soak tests using tools such as JMeter, k6, Locust, or Gatling. Define performance SLOs in collaboration with engineering and operations — response times, throughput, error rates. Identify bottlenecks across application, database, and network layers and work with engineering on remediation. Establish performance baselines and regression checks for major releases. Quality Operations & Compliance Maintain test artifacts, traceability matrices, and evidence trails to support CBAHI, JCI, and NPHIES audits. Operate test management tooling (Jira, Xray, Zephyr, Test Rail, or similar) and keep coverage and quality dashboards current. Contribute to root cause analysis, post-release defect reviews, and continuous QA process improvement. Champion data privacy and PHI handling discipline in test environments — no production PHI in test, ever. What We're Looking For Required5+ years of professional software testing experience, including at least 2 years in a senior or lead capacity. Strong manual testing foundations: test design techniques, exploratory testing, risk-based prioritization, and disciplined bug reporting. Hands-on test automation on web (Playwright/Cypress/Selenium) and at least one mobile automation framework (Appium or native). API testing experience: Postman, REST Assured, pytest, or similar; comfortable reading and writing JSON, designing contract tests, and debugging at the network level. Performance testing: real experience with JMeter, k6, Locust, or Gatling — not just running scripts but designing scenarios and analyzing results. CI/CD integration: you have wired automated tests into pipelines (Git Lab CI, Git Hub Actions, Jenkins, or similar). SQL: confident writing queries to validate data, reproduce bugs, and investigate issues. Bug tracking & test management: fluent in Jira and at least one structured test management tool. Communication: you write defect reports developers actually thank you for, and you can explain risk to a non-technical product manager or clinician. Nice to Have Healthcare domain experience — HIS, EMR/EHR, RCM, claims, or telehealth. Familiarity with FHIR, HL7, NPHIES, ICD-10, CPT, or SNOMED. Security testing fundamentals (OWASP Top 10, basic threat modeling). Accessibility testing experience (WCAG). ISTQB certification (Foundation, Advanced, or specialist tracks). Experience working under regulated compliance regimes (CBAHI, JCI, HIPAA, NCA ECC). Arabic language skills — helpful for testing Arabic UI and clinical terminology. How You Work You think like an attacker and a clinician at the same time — you find the broken edge case and you understand why it matters. You distinguish what should fail a release from what is a known issue, and you are willing to defend the call. You document. Test cases, results, and defects are part of the audit trail — and the next person's onboarding. You raise quality concerns early and constructively, and you do not wait for someone else to ask the hard question. What We Offer A meaningful mission — your work directly affects patient safety and clinician experience across Saudi Arabia. Ownership of QA strategy, not just test execution. A team that takes quality seriously and gives QA a real seat at the table. Competitive salary, benefits, and learning budget. Support for relevant certifications (ISTQB, performance testing, security).

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>Due to local employment regulations applicable to this position, we are currently only able to consider candidates who meet Saudi national employment eligibility requirements.<br><br>Wha you will do: <br><br> Professional Services & Analysis <br><br> Dive deep into complex datasets to design and execute advanced digital experience and product analytics analyses (e.g., feature adoption tracking, user journey mapping, funnel drop-offs, zone-based heatmaps, and session replay reviews). Own paid analytics projects from start to finish—you will do the heavy lifting in the data, structure the analytical approach, and deliver the final executive readout. Move past just reporting the "what" and get to the "so what": build clear, direct reports that explicitly tell product and business teams what to fix, test, or build next based on actual user behavior. Fuel the client's A/B testing roadmap by pulling the quantitative proof needed to build strong hypotheses, and setting up the metrics to evaluate success. Incorporate AI-generated insights into your workflow, using automated data discovery as a baseline to accelerate your analysis while applying human intuition to validate, filter, and contextualize those findings for enterprise clients. <br><br> Strategic Consulting & Advisory <br><br> Move beyond fulfilling basic reporting tickets; proactively dig into customer accounts to spot hidden revenue leaks, broken UX flows, and untapped optimization opportunities. Lead client meetings not just to present dashboards, but to confidently challenge business assumptions and recommend exactly where their digital teams should focus their efforts. Work hands-on and onsite with key enterprise clients (including full-time deployments in Jeddah if required) to troubleshoot their daily data challenges and show them how to actively use our platform to solve them. Partner directly with UX Design and technical implementation teams to ensure your data findings translate into actual, tangible changes on the client's website or app. <br><br>What you will need: <br><br> Analytical & Technical <br><br> Proven experience taking ambiguous business or product questions (e.g., "Why is our checkout conversion dropping?" or "How do we improve feature adoption?") and independently structuring the data approach to find the answer. Demonstrated ability to mine web/app behavior or product usage datasets to proactively identify revenue leaks or UX friction points. Experience with digital analytics, behavioral data, or experimentation platforms (e.g., Contentsquare, Adobe Analytics, Google Analytics, Amplitude). A strong baseline understanding of data integration patterns, including pushing analytics data out into a broader tech stack like Salesforce, Snowflake, or external BI tools. <br><br> Consulting & Strategy <br><br> A history of moving from a baseline "ticket-taker" to a strategic partner by actively aligning analytical insights with a client’s primary business objectives and KPIs. Experience handling AI-driven change management, helping traditional client teams adopt and trust automated insights rather than defaulting to manual data extraction. Strong storytelling skills with data; the ability to explain complex quantitative anomalies simply to non-technical stakeholders and defend recommendations under pressure from cross-functional executive teams. <br><br>Preferred Qualifications<br><br> 3-6 years of experience in digital analytics, digital strategy, product analytics, or management consulting in a highly customer-facing environment. At least 1–2 years of practical experience querying databases using SQL; familiarity with data pipelines or Python is a plus. Bachelor's degree in Business, Data Science, Information Systems, or a related field (or equivalent practical experience). Prior experience working directly with enterprise-level clients in Saudi Arabia or the broader MENAT market. Familiarity with digital transformation, conversion rate optimization (CRO), and agile delivery methodologies. Exceptional executive presence and stakeholder management; the ability to build immediate trust, navigate complex enterprise hierarchies, and align cross-functional teams toward a common goal. Professional proficiency in both Arabic and English. A "simplifier" mindset—someone who naturally breaks down complex enterprise data challenges into clear, executive-ready operational roadmaps rather than settling for quick fixes Resilient, adaptable, and completely comfortable with frequent travel and dedicated, high-touch onsite client deployments (specifically between Riyadh and Jeddah). <br><br>What Success Looks Like<br><br> Analytics-focused professional services engagements are delivered to a consistently high standard, driving measurable customer ROI, satisfaction, and renewal intent. Enterprise clients act directly on your strategic recommendations, successfully shifting from a reactive reporting setup to a proactive, data-driven daily operation. You are recognized as a trusted advisor who helps clients seamlessly integrate human consulting efforts with automated, AI-generated platform insights. You contribute to the broader MENAT team's maturity by building reusable analytical frameworks, sharing knowledge, and elevating our approach to maximize client impact. <br><br>Why this role: <br><br> High-impact, highly visible role acting as the strategic tip-of-the-spear for Contentsquare's MENAT expansion, based in one of the region's most dynamic digital markets. Opportunity to embed deeply and work hands-on with some of Saudi Arabia and the region's most prominent enterprise brands Collaborative, globally connected team with strong internal support, cross-functional enablement, and the flexibility to shape a newly pivoted role. <br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Purpose<br><br>The Senior Presales Solutions Architect is responsible for leading the technical presales lifecycle for opportunities involving digital solutions, enterprise platforms, microservices, artificial intelligence, data, analytics, business intelligence and telecom solutions.<br><br>The role works closely with sales, delivery, product, architecture, finance, partners and customers to understand business needs, define suitable solution approaches, design robust technical architectures, prepare high-quality technical proposals, estimate implementation efforts and present proposed solutions to executive, business and technical stakeholders.<br><br>The position requires strong technical architecture capabilities, telecom industry knowledge, proposal development experience, commercial awareness, stakeholder management and customer presentation skills.<br><br>Key Responsibilities<br><br> Opportunity Qualification and Presales Planning Review customer opportunities, RFPs, RFIs, tenders, statements of work and business requirements Assess opportunities from technical, delivery, resource, commercial and strategic perspectives Participate in Go/No-Go evaluations and provide clear technical recommendations Identify missing information, dependencies, risks, assumptions and clarification questions Develop presales response plans, technical workstreams, responsibilities and submission timelines Coordinate with sales, PMO, delivery, finance, legal, cybersecurity and external partners Evaluate whether each opportunity is aligned with the organization's capabilities, technologies, resources and strategic direction Identify technical gaps and recommend suitable partners or subcontractors where required Requirements Analysis and Solution Definition Conduct discovery sessions and workshops with customers and internal stakeholders Translate business requirements into functional and non-functional technical requirements Understand customer challenges, existing platforms, integration landscapes, data sources, operational processes and future objectives Define suitable use cases across digital solutions, microservices, AI, data, BI and telecom domains Prioritize use cases based on value, feasibility, cost, implementation complexity and expected outcomes Identify opportunities for automation, process improvement, intelligent services, analytics and customer experience enhancement Ensure requirements are clear, measurable, traceable and aligned with the proposed solution Prepare requirement-traceability and compliance matrices Validate requirements with business, technical, security and operational stakeholders Digital Solution Architecture Design end-to-end digital solution architectures covering enterprise portals, web applications, mobile applications, content management, workflows, integration, data, security, infrastructure and operations Prepare high-level architecture, logical architecture, system-context diagrams, integration diagrams, deployment views and data-flow diagrams Recommend suitable technologies, frameworks, platforms and architectural patterns Ensure proposed solutions are scalable, secure, resilient, maintainable, observable and cost-effective Design solutions for cloud, on-premises, hybrid and sovereign deployment environments Define availability, performance, scalability, backup and disaster-recovery requirements Ensure technical designs comply with customer architecture standards, security policies and operational requirements Define reusable components and shared technical services Microservices and Integration Architecture Design microservices-based architectures using domain-driven design, API-first principles and event-driven patterns Define service boundaries, APIs, integration contracts, data ownership and communication mechanisms Design synchronous and asynchronous integrations using REST APIs, API gateways, message brokers, event streaming and enterprise integration platforms Recommend suitable containerization and orchestration approaches using Docker, Kubernetes or equivalent technologies Define requirements for service discovery, centralized configuration, secrets management, monitoring, logging, tracing and fault tolerance Address scalability, availability, performance, security and disaster-recovery requirements Support the modernization of legacy applications and monolithic systems Recommend suitable CI/CD, Dev Sec Ops and automated testing approaches Define API governance, versioning, security and lifecycle-management practices Artificial Intelligence Solutions Identify and define practical AI and generative AI use cases based on customer requirements Design AI solution architectures covering machine learning, natural language processing, computer vision, forecasting, recommendation, classification and intelligent automation Define generative AI solutions using large language models, retrieval-augmented generation, embeddings, vector databases, knowledge bases, fine-tuning and AI agents Design AI integration approaches with customer systems, databases, APIs, documents and enterprise platforms Define data preparation, model training, evaluation, deployment, monitoring and continuous-improvement approaches Address AI governance, privacy, security, explainability, bias, hallucination control and human approval requirements Evaluate cloud-based, on-premises and hybrid AI deployment options Support AI demonstrations, pilots, prototypes and proof-of-concepts Estimate infrastructure, storage, compute and GPU requirements for AI workloads Define measurable AI success criteria, expected business value and operational outcomes Data and Business Intelligence Solutions Design business intelligence, analytics, reporting and data-visualization solutions Define data integration and processing approaches using ETL, ELT, APIs, streaming and data pipelines Design conceptual architectures for data warehouses, data lakes, lakehouses, operational data stores and analytical platforms Identify data sources, data-quality requirements, metadata, master data and governance considerations Define dashboards, KPIs, executive reports, operational reports and self-service analytics capabilities Recommend suitable BI and analytics platforms based on customer requirements Work with business stakeholders to ensure KPIs and reports support measurable objectives Define requirements for data access, security, lineage, retention, classification and quality monitoring Support analytical use cases such as forecasting, segmentation, trend analysis and performance monitoring Ensure BI solutions provide accurate, timely and trusted information Telecom Solution Experience Design and support solutions for telecom operators, service providers and communication organizations Understand telecom customer journeys, digital channels, customer care, billing, charging, order management, product catalogues, service fulfilment and service assurance Understand how customer-facing telecom systems integrate with network and operational platforms Support solution design across Business Support Systems and Operations Support Systems Understand common telecom domains, including:Customer relationship management Product and service catalogues Order management Billing and charging Payments and collections Customer self-service applications Service provisioning and activation Network and service inventory Fault and alarm management Performance monitoring Service assurance Field-service operations Design integrations between digital channels, customer platforms, billing systems, order-management systems and network-service platforms Understand telecom APIs, integration platforms and event-driven architecture Apply TM Forum concepts and Open APIs where relevant Support telecom use cases involving customer experience, loyalty, churn prediction, personalized recommendations, fraud detection, network analytics and intelligent customer care Understand telecom operational KPIs, service-quality indicators and customer-experience measurements Address telecom security, regulatory, data-residency and operational requirements Prepare architecture designs, technical proposals and demonstrations for telecom customers Communicate effectively with telecom business, enterprise architecture, IT, data, cybersecurity and network stakeholders Technical Proposal Development Lead the preparation of complete technical proposals and tender responses Develop and review proposal sections including:Executive summary Understanding of customer requirements Proposed solution Solution architecture Scope of work Deliverables Implementation methodology Project phases and schedule Team structure and responsibilities Assumptions and dependencies Risks and mitigation actions Service-level requirements Security and compliance Support and maintenance Training and knowledge transfer Compliance matrices Bill of quantities Technical appendices Ensure proposals are accurate, consistent, persuasive, compliant and professionally presented Maintain traceability between customer requirements and the proposed solution Review contributions from internal teams, vendors, subcontractors and technology partners Ensure the final proposal clearly communicates business value, technical feasibility and competitive differentiation Manage technical proposal reviews and obtain the required internal approvals Ensure all technical commitments, deliverables and schedules are realistic and achievable Verify that proposed technologies and products are properly licensed, supported and available Costing and Commercial Support Develop effort estimates for analysis, architecture, design, development, integration, testing, deployment, support and project management Prepare resource plans, role descriptions, competency requirements and estimated person-days Support the preparation of bills of quantities and technical costing assumptions Work with finance and sales to validate resource costs, infrastructure costs, licensing costs, partner costs, margins and contingencies Identify potential commercial risks, hidden costs and out-of-scope items Support fixed-price, time-and-material, managed-service, staff-augmentation and subscription-based proposals Ensure the proposed scope is commercially achievable and technically deliverable Validate partner and vendor quotations Recommend suitable contingency levels based on technical, delivery and dependency risks Clearly document pricing assumptions, exclusions and dependencies Support value engineering and cost-optimization activities without compromising the required quality Customer Engagement and Presentations Present proposed solutions to customer executives, business stakeholders, architects, security teams and technical evaluators Lead technical clarification meetings, discovery workshops, demonstrations and solution walkthroughs Explain complex technical concepts in clear business language Respond to customer questions, concerns and objections confidently and accurately Demonstrate the business value, feasibility, scalability and differentiation of the proposed solution Build trusted relationships with customer technical and business stakeholders Support negotiations and technical discussions until contract award Participate in technical evaluation sessions and defend the proposed solution Prepare presentation materials, architecture visuals and technical demonstrations Support customer meetings related to scope, assumptions, dependencies and delivery approach Proof-of-Concept and Demonstration Management Define the scope, success criteria, architecture, timeline and required resources for demonstrations and proof-of-concepts Coordinate with engineering, AI, data, Dev Ops, product and delivery teams Ensure demonstrations are aligned with customer priorities and evaluation criteria Document proof-of-concept results, limitations, dependencies and recommendations Convert successful proof-of-concepts into realistic implementation plans Ensure reusable demonstration assets are documented and maintained Define the required data, environments, integrations and access for each demonstration Manage customer expectations regarding proof-of-concept scope, limitations and outcomes Present proof-of-concept findings and recommendations to customer stakeholders Partner and Vendor Management Engage technology vendors, cloud providers, product companies and implementation partners Request technical inputs, quotations, licensing details, architecture guidance and compliance documentation Evaluate partner capabilities, proposed resources, delivery models and technical solutions Ensure partner contributions align with the overall architecture and proposal Identify technical, delivery and commercial gaps in third-party proposals Maintain accountability for the completeness and quality of the final integrated solution Coordinate joint solution development and proposal preparation Validate that partner commitments, schedules and deliverables are clearly documented Escalate partner delays or quality issues that may affect proposal submission or delivery feasibility Security, Governance and Compliance Ensure proposed solutions address security, privacy and regulatory requirements Define identity and access management, encryption, audit logging, data protection and API-security requirements Work with cybersecurity teams to address security controls and customer compliance requirements Consider applicable Saudi regulations, cybersecurity controls and data-hosting requirements Ensure AI and data solutions follow appropriate governance principles Identify security-related assumptions, risks and dependencies Support the completion of security and compliance questionnaires Ensure secure architecture principles are incorporated from the proposal stage Address data classification, residency, retention and sovereignty requirements Presales-to-Delivery Handover Conduct a structured handover from presales to delivery after contract award Explain the agreed scope, assumptions, deliverables, architecture, schedule, risks, resource plan and contractual commitments Ensure delivery teams understand all technical and commercial boundaries Participate in project kickoff and early-stage architecture validation Support delivery teams in resolving significant gaps between the proposal and implementation requirements Document lessons learned and improvement actions for future opportunities Ensure all proposal documents, estimates and customer clarifications are transferred to the delivery team Maintain continuity between the proposed solution and the delivered solution Ensure changes identified after award are managed through the appropriate change-control process Presales Assets and Continuous Improvement Develop reusable proposal templates, architecture patterns, solution accelerators, estimations and compliance responses Maintain a knowledge repository for technologies, products, telecom use cases and previous proposals Monitor market developments and emerging technologies related to digital solutions, microservices, AI, data, BI and telecom Share knowledge and best practices with presales, sales, architecture and delivery teams Support internal capability development and technical enablement Improve proposal quality, estimation accuracy and response efficiency Contribute to the organization's service offerings and solution portfolio Maintain reusable architecture diagrams, case studies, references and demonstration materials<br><br>Requirements<br><br>Required Qualifications<br><br>Bachelor's degree in computer science, software engineering, information systems, data science, artificial intelligence or a related field A master's degree is preferred Minimum of eight years of experience in software engineering, solution architecture, digital solutions, enterprise applications, AI, data or business intelligence Minimum of four years of experience in technical presales, solution consulting, enterprise architecture or proposal management Minimum of three years of experience working with telecom operators, telecom projects or telecom-related solutions Proven experience responding to enterprise, government and telecom RFPs, RFIs and tenders Demonstrated experience designing and presenting complex enterprise and telecom solutions Experience working with technology vendors, system integrators, implementation partners and multidisciplinary delivery teams Experience in customer-facing technical roles and executive-level presentations<br><br>Required Technical Knowledge<br><br>Digital Solutions<br><br>Enterprise portals and web applications Mobile applications Content management systems Workflow and business-process management Customer-experience platforms Omnichannel solutions Identity and access management API and integration platforms Enterprise search and document management<br><br>Microservices and Cloud-Native Architecture<br><br>Microservices architecture Domain-driven design REST APIs and event-driven architecture API gateways and service mesh Kafka or similar event-streaming platforms Docker and Kubernetes CI/CD and Dev Sec Ops Observability, logging, monitoring and tracing High availability and disaster recovery Cloud, on-premises and hybrid architectures<br><br>Artificial Intelligence<br><br>Machine learning and deep learning concepts Generative AI and large language models Retrieval-augmented generation Vector databases and embeddings AI agents and tool integration Natural language processing Computer vision Recommendation and forecasting Model deployment and monitoring Responsible AI and AI governance<br><br>Data and Business Intelligence<br><br>Data integration and ETL/ELTData warehouses, data lakes and lakehouses Data modelling Data quality and governance Dashboards and data visualization KPIs and analytical reporting Power BI, Tableau, Qlik, Looker or equivalent platforms SQL and relational databases Big-data and streaming concepts Metadata, lineage and master-data management<br><br>Telecom<br><br>Telecom customer journeys and digital channels Business Support Systems and Operations Support Systems Customer relationship management Product and service catalogues Order management Billing and charging Service provisioning and activation Service and network inventory Service assurance and fault management Telecom APIs and integration platforms TM Forum concepts and Open APIsTelecom analytics and operational KPIsCustomer-experience, loyalty and churn use cases<br><br>Security and Compliance<br><br>Application and API security Identity and access management Encryption and secrets management Secure software-development practices Data privacy and classification Cybersecurity requirements Auditability and compliance Saudi and regional regulatory requirements<br><br>Required Presales Skills<br><br>Strong technical proposal-writing skills Ability to interpret complex RFP and tender requirements Strong architecture and solution-design capabilities Ability to estimate effort, resources, infrastructure and licensing Strong presentation, demonstration and storytelling skills Ability to connect technical capabilities with measurable business value Strong analytical and problem-solving skills Ability to manage multiple opportunities and tight deadlines Strong stakeholder, vendor and partner coordination skills Commercial awareness and understanding of proposal profitability Ability to challenge unrealistic scope, timelines or assumptions professionally Strong English communication and technical-writing skills Arabic communication skills are preferred for customer-facing roles in Saudi Arabia<br><br>Behavioral Competencies<br><br>Customer-focused and business-oriented Accountable and results-driven Structured and detail-oriented Proactive in identifying risks and gaps Confident when communicating with senior stakeholders Collaborative across sales, technical, delivery and commercial teams Able to work effectively under pressure Capable of making decisions with incomplete information Strong negotiation and influencing skills Committed to quality, accuracy and continuous improvement Able to take ownership of opportunities from qualification through delivery handover<br><br>Key Performance Indicators<br><br>Technical proposal quality and compliance Percentage of proposals submitted on time Opportunity technical-qualification accuracy Opportunity win rate Accuracy of effort and cost estimates Number of proposal clarifications caused by technical gaps Customer satisfaction with presentations and demonstrations Effectiveness of presales-to-delivery handover Number of reusable solution assets and proposal templates developed Contribution to the qualified sales pipeline and awarded opportunities Alignment between proposed and delivered scope Identification and prevention of technical and commercial risks Collaboration effectiveness with sales, delivery, finance and partners Quality of telecom solution designs and proposal responses<br><br>Preferred Certifications<br><br>TOGAF or equivalent architecture certification AWS, Microsoft Azure, Google Cloud or Oracle Cloud architecture certification Kubernetes or cloud-native certification AI, machine-learning or generative-AI certification Microsoft Power BI or another BI-platform certification TM Forum certification ITIL, COBIT or project-management certification Security architecture or cybersecurity certification<br><br>Mandatory Experience Statement<br><br>Telecom industry experience is mandatory.

المهام والمسؤوليات:تحليل متطلبات الأنظمة والبرامج بالتعاون مع الجهات المعنية.تصميم وتطوير التطبيقات والبرامج وفق المواصفات المطلوبة.كتابة الأكواد البرمجية واختبارها وتصحيح الأخطاء البرمجية.تحديث وصيانة البرامج الحالية وتحسين أدائها.إعداد وتوثيق البرامج والأنظمة والإجراءات الفنية.التكامل مع قواعد البيانات والأنظمة الأخرى عند الحاجة.تقديم الدعم الفني للمستخدمين فيما يتعلق بالبرامج المطورة.الالتزام بمعايير أمن المعلومات وجودة البرمجيات وأفضل الممارسات في التطوير.متابعة التقنيات الحديثة واقتراح الحلول التي تسهم في تطوير الأنظمة.المؤهلات المطلوبة:درجة البكالوريوس في علوم الحاسب أو هندسة البرمجيات أو تقنية المعلومات أو ما يعادلها.إتقان لغة برمجة واحدة أو أكثر مثل Java أو C# أو Python أو PHP أو Java Script.معرفة جيدة بقواعد البيانات مثل SQL Server أو MySQL أو Oracle.القدرة على تحليل المشكلات وإيجاد الحلول البرمجية المناسبة.مهارات العمل ضمن فريق والتواصل الفعال وإدارة الوقت.الهدف من الوظيفة:تطوير وصيانة الأنظمة والتطبيقات البرمجية بما يدعم تحقيق أهداف المؤسسة، ويرفع كفاءة العمليات، ويضمن تقديم حلول تقنية موثوقة وآمنة تلبي احتياجات المستخدمين

<p class="ql-direction-rtl">We are looking for a full-stack developer with strong experience in operating and deploying cloud systems to work on an existing technical project and prepare it for an independent and professional operating environment, with a focus on stability, performance, and ease of testing before launch.</p><p><br></p><p class="ql-direction-rtl">Tasks and Responsibilities:</p><p><br></p><p class="ql-direction-rtl">Develop and maintain front-end and back-end interfaces as needed.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Prepare test and production environments.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Set up and connect Docker, PostgreSQL, CI/CD, Cloudflare, and SSL.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Manage deployment processes, updates, and rollbacks as needed.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Set up backups, monitoring, and alerts.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Optimize system performance and stability, and troubleshoot operational issues.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Review server configurations, database, and operating environment.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Ensure the system is ready for testing before launch.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Experience in ****, TypeScript, and React is preferred.</p><ul><li><br></li></ul><p class="ql-direction-rtl">Previous experience in SaaS projects is a significant advantage.</p><ul><li><br></li></ul><p><br></p>

الوصف الوظيفينبحث عن مطور برمجيات Full Stack للعمل بدوام كامل من مقر الشركة في الرياض، للمساهمة في تطوير وصيانة تطبيقات الويب باستخدام ASP. NET Core لتطوير الأنظمة الخلفية (Back-End) وVue.js لتطوير واجهات المستخدم (Front-End).<br>سيكون المرشح مسؤولاً عن تصميم وتطوير وصيانة (RESTful APIs)، وبناء واجهات مستخدم حديثة وسهلة الاستخدام، وضمان الربط بين الواجهة الأمامية والخلفية بكفاءة عالية.<br>كما تشمل المهام تصميم قواعد بيانات Postgre SQL، وتطوير المميزات التي تعتمد على التحديثات الفورية باستخدام Web Sockets، ونشر التطبيقات باستخدام Docker، والعمل على البنية التحتية السحابية عبر Google Cloud Platform (GCP).<br>المؤهلات المطلوبةدرجة البكالوريوس في علوم الحاسب، أو هندسة البرمجيات، أو تقنية المعلومات، أو أي تخصص ذي صلة.خبرة لا تقل عن 3 سنوات في تطوير تطبيقات الويب بنظام Full Stack.خبرة قوية في C# وASP. NET Core وEntity Framework Core.خبرة في تطوير الواجهات الأمامية باستخدام Vue.js وJava Script وHTML5 وCSS3.خبرة في تصميم وتطوير RESTful APIs.معرفة جيدة بتصميم قواعد بيانات Postgre SQL وتحسين أدائها.خبرة عملية في نشر التطبيقات باستخدام Docker.خبرة في العمل على Google Cloud Platform (GCP).خبرة في استخدام Azure Dev Ops لإدارة مصدر الاكواد البرمجية(Source control)، وإدارة المهام، وبناء وتشغيل خطوط الربط والنشر المستمر (CI/CD).خبرة في تطوير الحلول التي تعتمد على Web Sockets أو إحدى التقنيات المشابهة.إجادة استخدام Git والعمل ضمن بيئات التطوير التعاونية.مهارات قوية في تحليل المشاكل، واستكشاف الأخطاء البرمجية، وإيجاد الحلول المناسبة.مهارات تواصل ممتازة والقدرة على العمل بروح الفريق.<br>المؤهلات المفضلةخبرة في تطوير الأنظمة ( Full Stack )أو منصات Saa S.معرفة بمبادئ Clean Architecture وأنماط تصميم البرمجيات (Design Patterns).خبرة في Kubernetes أو تقنيات إدارة الحاويات (Container Orchestration).الإلمام بمنهجيات التطوير Agile/Scrum.خبرة في الربط مع واجهات برمجة التطبيقات (APIs) والخدمات السحابية.

نبذة عن الوظيفة نبحث عن مطور تطبيقات يتمتع بخبرة في تقنيات الويب الحديثة والذكاء الاصطناعي للمساهمة في إطلاق وتطوير وتشغيل وتحسين منصة متخصصة في إدارة الموارد البشرية مدعومة بالذكاء الاصطناعي. سيكون المرشح مسؤولاً عن استكمال التحسينات لإطلاق المنصة و تطوير الميزات الجديدة، معالجة الملاحظات والأخطاء، تحسين الأداء وتجربة المستخدم، وتنفيذ المتطلبات والتخصيصات الخاصة بالعملاء مع المحافظة على جودة واستقرار النظام. المسؤوليات الرئيسية · تطوير وتحسين وظائف ومزايا المنصة بشكل مستمر. · تحليل المشكلات التقنية ومعالجة الأخطاء البرمجية ورفع مستوى الاستقرار والأداء. · تنفيذ التخصيصات والتعديلات المطلوبة وفق احتياجات العملاء. · تطوير واجهات المستخدم وتحسين تجربة الاستخدام. · إدارة وتطوير قواعد البيانات والتكاملات البرمجية. · المساهمة في تحسين البنية التقنية وجودة الكود البرمجي. · إدارة الإصدارات والتحديثات عبر Git Hub. · المشاركة في الاختبارات وضمان جودة المخرجات قبل النشر. · توثيق التطويرات والتحديثات الفنية بشكل منظم. · التعاون مع فرق الأعمال لفهم المتطلبات وتحويلها إلى حلول تقنية فعالة. <br>المهارات التقنية المطلوبة سبق العمل عليها<br>Front-end · React · Next.js · Type Script · Tailwind CSS <br>Backend & Database · Supabase · Postgre SQL · SQL · REST APIs <br>AI & Integrations · Open AI APIs · Prompt Engineering · AI Workflow Integration <br>Infrastructure & Dev Ops · Git Hub · Vercel · CI/CD يفضل الإلمام بـ · Multi-Tenant Architecture · Role-Based Access Control (RBAC) · Audit Logging · Performance Optimization · Enterprise Saa S Applications · Clean Architecture Principle المهارات الشخصية · القدرة على التعلم والتكيف مع التقنيات الحديثة. · مهارات قوية في تحليل المشكلات وحلها. · الاهتمام بالتفاصيل وجودة العمل. · القدرة على العمل بشكل مستقل وضمن فريق. · مهارات تواصل فعالة وفهم متطلبات الأعمال والعملاء. · المبادرة وتحمل المسؤولية والالتزام بالمواعيد. ما نبحث عنه شخص يمتلك شغفاً بالتطوير والابتكار، وقادراً على التعامل مع تطبيقات الذكاء الاصطناعي الحديثة، والمساهمة في تطوير حلول عملية وقابلة للتوسع تلبي احتياجات العملاء وتدعم النمو المستقبلي للمنصة. <br>لا يشترط الخبرة في حال توفر المعرفة والالمام والعمل المسبق على التقنيات المطلوبة

<p>-القدرة على عمل تطبيق ويب متكامل سواء&nbsp; Front&nbsp; End Or Back End.</p><p>-خبره لا تقل عن ثلاث سنوات.</p><p>-ألشهادة المطلوبة&nbsp; ثانوي أو أعلى نهتم كثيرا بالمهارات وأمكانيات مطور الويب</p><p>- العمل عن بعد 8 ساعات&nbsp;</p><p>-يؤخذ بعين الأعتبار أمكانية تصميم الموقع أو القدره على تعديل النماذج التصميمية للمواقع بعين الأعتبار.</p><p>- اذا كان لك تطبيق ويب على الأنترنت أو أكثر برجاء أرفاق الروابط مع السيرة الذاتية</p><p>-القدرة على تصميم قاعدة البيانات حسب التحليل و أحتياجات التطبيق وكتابة الأستفسارات&nbsp; &nbsp; &nbsp; &nbsp;MS SQL في قاعدة البيانات بطريقة احترافية تفي بمتطلبات التطبيقات العامة</p><p>-وجود المهارات الظرورية للتعامل مع لغة بنا الصفخات HTML&nbsp; وكذلك Java Script وما تحتاجة من الأطلاع و الألمام بالمكتبات أو أطارات العمل المهمة والموجودة على مواقع الشركات العالمية على الأنترنت .</p><p>-الخبره الكافية في تتبع المشاكل و الأخطاء في التطبيقا</p>

الهدف من الوظيفة <br>الإشراف على تشغيل التطبيقات والأنظمة المؤسسية وضمان استقرارها وتوافرها وأدائها وفق اتفاقيات مستوى الخدمة (SLA)، مع قيادة فرق الدعم الفني والتنسيق مع الأطراف المعنية لمعالجة الحوادث والمشكلات وتحسين جودة الخدمات الرقمية. و الإشراف على تشغيل وإدارة نظام ERP وضمان استقراره وكفاءته وتوافره، ودعم العمليات التشغيلية للأقسام المختلفة، وإدارة التحديثات والتحسينات والتكاملات بما يحقق أهداف المؤسسة ويرفع كفاءة الأعمال.<br>المهام والمسؤوليات الرئيسية:<br>قيادة وإدارة عمليات التطبيقات والأنظمة المؤسسية وضمان استقرارها وتوافرها على مدار الساعة.وضع الخطط التشغيلية السنوية ومتابعة تنفيذها بما يتوافق مع أهداف الأعمال.إدارة فرق دعم التطبيقات وتوزيع المهام ومتابعة الأداء وتطوير القدرات.ضمان الالتزام باتفاقيات مستوى الخدمة (SLA) ومؤشرات الأداء الرئيسية (KPI).الإشراف على إدارة الحوادث (Incident Management) وضمان سرعة الاستجابة والمعالجة والتصعيد عند الحاجة.قيادة إدارة المشكلات (Problem Management) وتحليل الأسباب الجذرية ومنع تكرار الأعطال.الإشراف على إدارة التغييرات (Change Management) وضمان تنفيذها وفق الإجراءات المعتمدة.إدارة الإصدارات والتحديثات والتأكد من جاهزية البيئات التشغيلية قبل النشر.مراقبة أداء التطبيقات بشكل استباقي وتحليل مؤشرات الأداء والسعة.ضمان تكامل التطبيقات مع الأنظمة الداخلية والخارجية ومعالجة أي مشكلات تكامل.إدارة العلاقة مع الموردين ومزودي الخدمات ومتابعة التزاماتهم التعاقدية والفنية.مراجعة واعتماد التصاميم التشغيلية والإجراءات القياسية الخاصة بالتطبيقات.قيادة جهود التحسين المستمر وأتمتة العمليات التشغيلية ورفع الكفاءة التشغيلية.إعداد التقارير التشغيلية والتنفيذية الدورية ورفعها للإدارة وأصحاب المصلحة.إدارة المخاطر التشغيلية المتعلقة بالتطبيقات ووضع خطط المعالجة.ضمان جاهزية خطط استمرارية الأعمال والتعافي من الكوارث واختبارها دورياً..دعم المبادرات والمشاريع التقنية الجديدة وضمان جاهزيتها للانتقال إلى التشغيل.قيادة اجتماعات الحوكمة التشغيلية ومراجعات الأداء الدورية مع الإدارات المعنية والموردين.الإشراف على توثيق الأنظمة والإجراءات التشغيلية وقواعد المعرفة وتحديثها بشكل مستمر.متابعة رضا المستخدمين وتحليل الملاحظات ووضع خطط لتحسين تجربة المستخدم.قيادة وإدارة عمليات نظام تخطيط موارد المؤسسات ERP وضمان استقرارها وتوافرها على مدار الساعة.إدارة وتشغيل نظام ERP ومراقبة أدائه بشكل مستمر. ضمان استمرارية عمل النظام وتقليل فترات التوقف ومعالجة المشكلات التشغيلية. التنسيق مع فرق تقنية المعلومات والموردين الخارجيين لحل الأعطال وتحسين الأداء. إدارة صلاحيات المستخدمين وضمان الالتزام بسياسات أمن المعلومات. متابعة التحديثات والترقيات الخاصة بالنظام وتقييم أثرها على الأعمال. إدارة تكامل نظام ERP مع الأنظمة الأخرى داخل المؤسسة. تحليل احتياجات الإدارات المختلفة واقتراح التحسينات والتطويرات المناسبة. إعداد مؤشرات الأداء والتقارير الدورية المتعلقة باستخدام النظام وكفاءته. قيادة مشاريع تطوير النظام وتنفيذ التغييرات وفق منهجيات إدارة المشاريع. الإشراف على تدريب المستخدمين ودعمهم ورفع مستوى الاستفادة من النظام. <br>المؤهلات المطلوبة<br>درجة البكالوريوس في تقنية المعلومات أو علوم الحاسب أو ما يعادلها.خبرة من 5 إلى 10 سنوات في تشغيل أو إدارة أنظمة ERPخبرة عملية في الأنظمة التالية:Oracle E-Business Suite Oracle Fusion Cloud ERPخبرة في إدارة فرق الدعم الفني و التشغيل.معرفة بأطر العمل مثل ITIL وإدارة الخدمات التقنية.فهم جيد لإدارة الحوادث والمشكلات والتغييرات وإدارة الأداء.خبرة في إدارة الموردين والعقود واتفاقيات مستوى الخدمة (SLA)<br>المهارات التقنية المطلوبة<br>درجة البكالوريوس في تقنية المعلومات أو علوم الحاسب أو ما يعادلها.خبرة لا تقل عن 7 سنوات في إدارة التطبيقات أو عمليات تقنية المعلومات.خبرة في إدارة فرق الدعم التشغيلي والتعامل مع الموردين.معرفة بأطر العمل مثل ITIL وإدارة الخدمات التقنية.فهم جيد لإدارة الحوادث والمشكلات والتغييرات وإدارة الأداء.خبرة عملية في تشغيل وإدارة منصتي نظام تخطيط موارد المؤسسات (ERP) و نظام أوراكل فيوجن السحابية.معرفة جيدة بالأنظمة وفروعها (المالية والمشتريات والموارد البشرية) وإدارة التطبيقات المبنية عليها.خبرة في قواعد بيانات اوراكل وتحليل الأداء ومعالجة المشكلات التشغيلية.القدرة على تحليل المشكلات التقنية والتنسيق مع فرق التطوير والبنية التحتية لحلها.ضمان استمرارية عمل النظام وتقليل فترات التوقف ومعالجة المشكلات التشغيلية. التنسيق مع فرق تقنية المعلومات والموردين الخارجيين لحل الأعطال وتحسين الأداء. إدارة صلاحيات المستخدمين وضمان الالتزام بسياسات أمن المعلومات. متابعة التحديثات والترقيات الخاصة بالنظام وتقييم أثرها على الأعمال. إدارة تكامل نظام ERP مع الأنظمة الأخرى داخل المؤسسة. تحليل احتياجات الإدارات المختلفة واقتراح التحسينات والتطويرات المناسبة. إعداد مؤشرات الأداء والتقارير الدورية المتعلقة باستخدام النظام وكفاءته. قيادة مشاريع تطوير النظام وتنفيذ التغييرات وفق منهجيات إدارة المشاريع. الإشراف على تدريب المستخدمين ودعمهم ورفع مستوى الاستفادة من النظام. إدارة فريق الدعم والتشغيل وتوزيع المهام ومتابعة الإنجاز.<br>المهارات الشخصية<br>مهارات تواصل وتنسيق عالية.السرية العالية في التعامل مع البيانات والمعلومات.القيادة وإدارة الفرق. التخطيط والتنظيم. التواصل الفعال مع الأطراف المختلفة. إدارة الأولويات واتخاذ القرار. حل المشكلات والعمل تحت الضغط.خبرة عملية في تشغيل وإدارة منصة Microsoft Dynamics 365 CRM.معرفة جيدة بتقنيات Microsoft . NET وإدارة التطبيقات المبنية عليها.خبرة في قواعد بيانات Microsoft SQL Server وتحليل الأداء ومعالجة المشكلات التشغيلية.معرفة بإطار العمل Angular وفهم التطبيقات المبنية عليه وآليات نشرها ودعمها تشغيلياً.خبرة في التكامل بين الأنظمة باستخدام APIs وخدمات الويب.القدرة على تحليل المشكلات التقنية والتنسيق مع فرق التطوير والبنية التحتية لحلها.معرفة بأدوات Dev Ops وإدارة الإصدارات والتغييرات تعد ميزة إضافية.<br>المهارات الشخصية<br>دقة عالية وملاحظة قوية للتفاصيل.عقلية تحليلية وتحقيقية.مهارات ممتازة في المتابعة والتوثيق.القدرة على العمل تحت الضغط.مهارات تواصل وتنسيق عالية.السرية العالية في التعامل مع البيانات والمعلومات.

COGNNA is seeking a Senior Channel & Alliances Manager to own, build, and scale our partner ecosystem across Saudi Arabia and the GCC. The role is responsible for recruiting, qualifying, activating, and managing partners across Referral, Reseller, Distributor, MSSP, Cloud Marketplace, and Strategic Alliance models.<br><br>The successful candidate will own partner onboarding, enablement, deal registration, joint pipeline generation, performance tracking, and regional expansion. The role requires strong commercial ownership, structured planning, clear understanding of partner business models, and the ability to generate measurable partner-sourced pipeline and revenue.<br><br>The ideal candidate is a hands-on channel professional who can lead partner relationships independently, work cross-functionally with Sales, Marketing, Product, Presales, and Customer Success, and operate with strong CRM/PRM discipline.<br><br>What You'll Do:<br><br>Channel Strategy & Partner Ownership<br><br> Own the partner strategy for Saudi Arabia and GCC, including partner segmentation, Ideal Partner Profile, partner tiers, incentives, activation plans, and quarterly targets Build clear partner business plans covering target partner types, target markets, expected pipeline, joint activities, enablement needs, revenue contribution, timeline, and ownership Lead the partner agenda without waiting for others to drive direction or follow-up<br><br>Partner Recruitment & Qualification<br><br> Identify, qualify, and recruit high-potential partners across MSSPs, cybersecurity resellers, system integrators, value-added distributors, cloud partners, compliance advisory firms, and referral partners Evaluate partners based on market reach, customer base, cybersecurity capability, commercial maturity, commitment level, and ability to generate revenue Build a qualified partner funnel and maintain clear visibility of partner recruitment status<br><br>Partner Business Model Management<br><br> Define and manage the correct partner model for each relationship: Referral, Reseller, MSSP, Distributor, Strategic Alliance, or Cloud Marketplace Ensure every partner understands the commercial model, incentive structure, discount rules, deal registration process, ownership model, responsibilities, and escalation path Avoid confusion between customer programs, referral incentives, reseller discounts, renewal credits, and partner compensation models<br><br>Partner Onboarding & Enablement<br><br> Lead onboarding and enablement for signed partners, including COGNNA positioning, sales pitch, technical overview, PRM/CRM process, deal registration, qualification rules, proposal flow, co-selling motion, and marketing assets Train partner sales and technical teams to position COGNNA solutions confidently and qualify opportunities correctly Measure enablement success based on partner activation and pipeline generation, not training activity alone<br><br>Partner Pipeline Generation<br><br> Drive measurable partner-sourced and partner-influenced pipeline through joint account mapping, target customer lists, co-selling plans, partner campaigns, webinars, roundtables, and registered opportunities Support partners in qualifying opportunities and moving them into the CRM pipeline with accurate attribution Follow up on partner-sourced leads and ensure opportunities progress with clear next steps<br><br>Regional Expansion<br><br> Build and execute a regional partner expansion plan across priority GCC markets including UAE, Qatar, Bahrain, and Kuwait Identify the right partners, validate market readiness, understand regulatory and compliance drivers, and build a repeatable expansion model Support regional co-selling and market-entry motions with selected anchor partners<br><br>CRM / PRM Governance<br><br> Own partner data quality in CRM and PRM systems Ensure partner accounts, registered deals, pipeline attribution, activities, follow-ups, and reports are accurate and updated Create weekly visibility on partner status, pipeline, risks, blockers, and required actions<br><br>Cross-Functional Leadership<br><br> Work closely with Sales, Marketing, Product, Presales, and Customer Success to remove blockers and improve partner success Coordinate partner campaigns, events, enablement sessions, and product feedback loops Operate with strong ownership, clear communication, and structured follow-through<br><br>Performance Reporting<br><br> Prepare weekly and monthly partner performance reports covering new partners recruited, partners activated, leads, SQLs, pipeline, partner-influenced revenue, closed-won deals, engagement status, risks, and actions Use data to recommend improvements to the partner program and partner execution model<br><br>Requirements<br><br>5+ years of experience in channel sales, alliances, partner management, partner development, or partner business development2+ years of experience in cybersecurity, cloud, Saa S, managed services, or enterprise technology Proven experience managing partners in Saudi Arabia and/or GCC markets Direct ownership of partner-sourced pipeline, partner revenue targets, or partner activation targets Clear understanding of partner models including Referral, Reseller, Distributor, MSSP, Strategic Alliance, and Cloud Marketplace Ability to build structured partner plans, partner scorecards, activation frameworks, QBRs, and weekly performance reports Strong CRM/PRM discipline using Hub Spot, Salesforce, Kiflo, Partner Stack, Impartner, or similar tools Strong Arabic and English communication skills, written and spoken Ability to present and train partner sales and technical teams confidently Ability and willingness to travel across Saudi Arabia and GCC for partner meetings, enablement, and events Comfortable discussing cybersecurity concepts such as SOC, MDR, SIEM, XDR, threat intelligence, threat hunting, incident response, compliance, and cloud security Strong ownership mindset, accountability, and ability to accept feedback and act on it quickly<br><br>Preferred Requirements<br><br>Existing relationships with KSA/GCC cybersecurity resellers, MSSPs, distributors, cloud partners, or system integrators5+ years of total channel or alliances experience Experience building or scaling a partner program in a startup or scale-up environment Experience with Google Cloud, AWS, Azure, Alibaba Cloud, or cloud marketplace co-selling Experience launching co-marketing campaigns with partners Experience managing tiered partner programs such as Silver, Gold, and Platinum Experience creating partner certification or enablement programs Cybersecurity certifications or a technical background are a plus Strong knowledge of NCA, SAMA, and regional compliance-driven sales motions Experience working with MDR, SOC-as-a-Service, threat intelligence, SIEM, XDR, or cybersecurity managed services<br><br>Benefits<br><br>🌟 Why Join COGNNA?<br><br>🚀 High-Impact Role - Shape how organizations adopt cutting-edge cybersecurity solutions that truly protect.<br><br>💼 On-Site Collaboration - Work closely with leadership, product, and sales teams from our Riyadh office.<br><br>💰 Performance Rewards - Competitive base salary plus commission tied to your impact on revenue growth.<br><br>📈 Ownership Mindset - Join our ESOP program and grow with COGNNA's success.<br><br>💡 Continuous Growth - Access to certifications, trainings, and opportunities to elevate your technical and sales expertise.<br><br>🤝 Culture of Trust - We move fast, empower talent, and celebrate outcomes together.