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<p>Maintenance Support Specialist Salary: Competitive Location: Riyadh, Saudi Arabia JOB PURPOSE BAE Systems is the UK Government s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships. The purpose of the Typhoon Maintenance Support Specialist is to provide professional advice and assistance to the Typhoon Weapon System Support Manager (TyWSSM) on all Typhoon Maintenance Support topics. The Job Holder is to provide independent critiques on proposals and deliverables from suppliers, monitor and report on service performance across multi-disciplinary logistics delivery streams on a daily basis, proactively identifying root causes to issues that arise and work with all logistic services to implement changes that help rectify those issues in order to maximise fleet wide availability. The Job Holder will operate under the overall line management/direction of the Royal Saudi Air Force (RSAF) TyWSSM and the governance of the RSAF Directorate of Aircraft Maintenance (DoAM) and as such is required to work in accordance with the Plans and Procedures in which control how the RSAF DoAM operates.</p><p>JOB ACCOUNTABILITIES</p><ul><li>Monitoring and reporting Depth performance and asset availability and calibration (METCAL).</li><li>Monitoring & Reporting on Munitions & Role Equipment availability</li><li>Monitor & Reporting on the serviceability of all RSAF Aircraft Ground Equipment and Role Equipment to support operational requirements and associated Readiness measures</li><li>Monitor and provide independent assessment to TyWSSM on the PC s In-Kingdom Industrial Participation (IKIP) Supplier activities whilst providing the interface between RSAF, PC, IKIP suppliers.</li><li>Provide advice and assistance to other RSAF Directorates and DoAM sections as required on broader engineering issues.</li><li>Accompanying RSAF officers to briefings and meetings, as required.</li><li>Perform other engineering and administrative tasks as required by the TyWSSM or their deputy.</li><li>To be open and honest in their dealings with others, sharing information to the benefit of the Customer and business whilst recognising potential Conflicts of Interest.</li><li>To be aware of BAE Systems policies, including Commercial, Financial, Legal, Procurement, Personnel, Project Management, Security, Export Controls (ITAR and EU Regulations) and Engineering with the Job Holder ensuring, wherever possible within the RSAF Advisor environment, adherence to them when they relate to their work.</li><li>Where necessary, initiate and progress Weapon / Role Equipment related Defect Investigations / safety related weapons investigations, liaising with the TSC as appropriate, to review the resultant reports, expediting any consequential maintenance or modification action.</li><li>Where necessary, initiate and progress Depth related Defect Investigations, liaising with the TSC as appropriate, to review the resultant reports, expediting any consequential maintenance or modification action.</li><li>Monitor and review Depth modifications and obsolescence programmes ensuring that the fleet is managed effectively, through-life, whilst minimizing life-cycle costs.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>The Job holder will have completed a recognised course of training or an apprenticeship at a military or civilian school in Aeronautical Engineering or related technology and will possess extensive proven aircraft engineering/maintenance and logistics experience with proven experience in a management/senior supervisory position, responsible for the leadership, management and application of safety systems in an aircraft operational environment</p><p>The Job Holder will provide advice, support and assistance pertaining to all RSAF Typhoon aircraft to the Typhoon Weapon System Support Manager (TyWSSM) and Director of Aircraft Maintenance in a timely and effective manner, on the following activities:</p><ul><li>In conjunction with the TSC, management and control of the Safety & Quality Management and Assurance systems.</li><li>Continued implementation of Continuous Improvement RFL and associated amendment management</li><li>Support to the day to day management of the RSAF s Engineering Authority and Design Organisation Change process</li><li>Data management and analysis in conjunction with the Typhoon Support Center (TSC).</li><li>Support to CESST availability & utilization monitoring and providing reports as required</li><li>Support to Aerospace Ground Equipment (AGE) Operational readiness.</li><li>To also include but not be limited to:</li><li>Acting as deputy to the Typhoon Maintenance Lead as required.</li><li>Coordinating and interfacing with the TSC, PC and MODSAP on all matters of RFL supportability, providing the interface with HQ RSAF Heads of Specialisation on all related policy issues, resolving areas of difference and providing advice on harmonisation strategies.</li><li>To manage the configured baseline of the in-service standard of the Typhoon Weapons System and associated support capabilities in accordance with the Regulatory Framework for Logistics (RFL).</li><li>Monitoring and reporting on the efforts of the Typhoon Weapon System Section in order to maintain operational capability of the RSAF Typhoon fleet.</li><li>In conjunction with Typhoon Weapon System Section specialists, be able to assist the development and refinement of future support concepts and policies.</li><li>In consultation with relevant staffs, prepare maintenance support input to requirements and programme management documentation, including statements of requests and work for future Typhoon support proposals.</li><li>Acting as the Typhoon RTS point of contact within the DoAM, monitoring and distributing the RTS to all RSAF stakeholders.</li><li>Acting as office coordinator for the production of reports and briefs on research and development topics, new programmes, safety and reliability subjects, as required.</li><li>Accompanying RSAF officers to briefings and meetings, as required.</li><li>Perform other engineering and administrative tasks as required by the TyWSSM or their deputy.</li><li>To take ownership of their personal and professional development.</li><li>To co-operate with Directors/Departmental Managers to achieve a healthy and safe workplace and to take reasonable care of themselves and others.</li><li>To adhere to BAES Saudi Arabia Security policies and procedures and to ensure that Company assets within their charge are adequately protected.</li><li>To manage and use the BAES Saudi Arabia resources both effectively and in such a manner as to minimise costs; and contributing to the achievement of agreed budgets.</li></ul><p>RECRUITMENT</p><p>Typhoon Aircraft Weapons and General System s operational experience is essential. The Job Holder will have substanital experience in the maintenance and support of military aviation operations. The incumbent will be from a Typhoon user Air Force background with practical, hands-on experience at a senior management level. Essential: Current 1 st or 2 nd Line Typhoon experience at Senior Supervisor level or above within a Typhoon operational environment. Working knowledge of Safety & Quality Management Systems Comprehensive appreciation of the military airworthiness maintenance regulations. The incumbent must have a detailed knowledge of military maintenance regulatory procedures. Be compliant in Maintenance Error Investigation techniques. Understand the Continuous Improvement (CI) process. Knowledge & Experience in Weapons/Munitions. Desirable: Current 1st Line Typhoon experience at Senior Supervisor level or above or experience of working with Military Fast Jet platforms in the Forward Operational Domain or 2nd Line employment, within the Typhoon industry. Previous experience working with Industry within an aeronautical environment.</p>
<p>SailPoint is the leader in Identity Security . SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture. We are recognized by analysts such as Gartner, Forester and Kuppinger Cole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. Organizations struggle to understand who has access to what applications and data, and we help them answer these key questions. Identity security is the central control point for risk management for the enterprise. We are proud of our team and the culture we have built which has led to our employees voting us best places to work 15 years in a row. The role: We are seeking an Enterprise Account Executive , to sell our IGA Solution Suite to $2-$5B organizations. Primarily a SaaS offering, our IGA Solution Suite sits at the heart of an organization s enterprise security. The position requires a sales executive who is experienced in navigating multinational accounts, generally at C-level. The successful candidate will use their previous experience in SaaS, Cyber-sec or IAM/IGA to negotiate high value contracts across what is generally a lengthy sales cycle. To excel, the position requires an account executive : Who is a skilled communicator in first engagements and discovery calls analyzing the prospects needs to qualify an opportunity. Who will be highly proficient in understanding and presenting the value of SailPoint solutions and how they compare to Microsoft, Okta, and Saviynt. Who will provide a superior customer experience from the first discovery call and leverage their skills in competitively positioning our solutions and a broader value proposition including partner services. Who can lead a virtual team of partner resources, presales, partner manager, deal desk, professional services, BVA team, and customer success to deliver sales wins and customer success. Who does not operate independently, instead sells as a team. Who can act as the quarterback; take initiative and prep the team on what is needed from them prior to calls . Who can make good decisions about who should engage and when and make people accountable for following through. Who can create a territory or opportunity plan, which includes the steps you believe are required to get from discovery to the next steps in the sales cycle. Who will work closely with the leadership team to refine your ideas and make your sales strategy as effective as possible. Responsibilities: Exceed revenue quota goals on a quarterly and yearly basis. Effectively address each customer s and partner s unique inquiries by providing accurate information and tailored solutions that align with their specific needs and interests. Develop business plans, which align to your assigned territory. Strategically engage with customers and business partners to maintain a high level of customer service that aligns with SailPoint s core values. Collaborate with marketing to develop and execute marketing plans through/with partners and end users. Pursue all leads supplied and ensure internal systems are updated. Lead the appropriate technical resources to demonstrate SailPoint's advantages to the customer. Follow-up with customers and partner with post-sale team to ensure consistent and ongoing coverage of account, including new sales opportunities. Own and oversee all aspects of the sales cycle, including qualifying, presentations, demonstrations, RFP responses, negotiations, and the closing process. Fosters a deep understanding of the territory, including customers, prospects, partners, influencers, and competitors. Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space. Effectively initiate, navigate, and manage discussions across all levels of a customer s organization, from business stakeholders to technical decision-makers. Utilize all channel management and reporting tools, including accurate forecasting and Salesforce hygiene. The path to success: 1-month milestones: Establish plan for existing customers clearly identifying opportunities for uplift over coming years and understanding account potential. Segment account list into your top 20 focused accounts & the Top 3 Big Bet accounts within this list. Meet with old account managers to capture any history. Meet with partners of existing accounts to understand their position and services offered. Work with Marketing Manager on marketing plan. Work with Channel Manager on channel plan. 2-month milestones: Create a stakeholder map for key partners that are influencers in your Top 20 accounts and devise your approach to connect with them. Demonstrate Salesforce hygiene with regular, accurate activity and updates. Met weekly with sales management to keep Salesforce and Clari up to date. 3-month milestones: Complete territory plan and present to Sales Management: Existing account overview and account potential Prioritized accounts with account potential Clean pipeline of potential 2025 opportunities to establish gap to target Marketing and channel engagement plans to close the Gap to target Customer references / case studies planned Pipeline growth plan Meet with all existing customers and identify opportunities to extend the value they are receiving from SailPoint. Lead an operating cadence with virtual team Achieve 1st Mate enablement badge. 4-month milestones: Create account plans for key accounts. </p><p><strong>Desired Candidate Profile</strong></p><p>Who is a skilled communicator in first engagements and discovery calls analyzing the prospects needs to qualify an opportunity. Who will be highly proficient in understanding and presenting the value of SailPoint solutions and how they compare to Microsoft, Okta, and Saviynt. Who will provide a superior customer experience from the first discovery call and leverage their skills in competitively positioning our solutions and a broader value proposition including partner services. Who can lead a virtual team of partner resources, presales, partner manager, deal desk, professional services, BVA team, and customer success to deliver sales wins and customer success. Who does not operate independently, instead sells as a team. Who can act as the quarterback; take initiative and prep the team on what is needed from them prior to calls . Who can make good decisions about who should engage and when and make people accountable for following through. Who can create a territory or opportunity plan, which includes the steps you believe are required to get from discovery to the next steps in the sales cycle. Who will work closely with the leadership team to refine your ideas and make your sales strategy as effective as possible.</p>
<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p>Proactively cultivates relationships with customers and uses Microsoft sales strategies to establish alignment and secure buy in and execution. Proactively develops a comprehensive understanding of customer's needs and strategies, priorities, and industry direction. Leads digital transformation to drive business outcomes and create business value for customers. Develops and oversees the execution of account plans to ensure engagements yield high volume sales for both Microsoft and the customer. Thinks strategically about account planning, setting standards and priorities, outlining where to and how to invest resources. Oversees a complex accounts and leads planning and prioritization efforts to ensure appropriate responses to account needs. Engages with key internal partners to promote long-term, mutually-beneficial digital transformation strategies. Leverages key executive relationships to build trust with the customer organization. Leverages best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops compelling, value-proposition presentations and specialized business plans for customers that drive business outcomes. Develops and implements plans for maximizing upselling/cross-selling opportunities in certain accounts. Proactively coordinates with network of industry experts to build strong knowledge of the industry and the competitive landscape.</p><br><br><b>Responsibilities</b><br>Account Management<br>Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, outcomes, and forecasts. Leads multiple, diverse, and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency to achieve customer outcomes. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.<br><br>Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.<br><br>Expands network of key internal (e.g., Industry Solutions [IS]) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account management experience to the customers, ensuring proper execution of core tasks and account transactions. Engages with key mainstream partners to promote long-term, mutually-beneficial business and technology transformation strategies. Expands network of influence on the board to expand reach and influence decision making. Drives joint solutions with partners. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners’ sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.<br><br>Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.<br><br><br><br>Customer Engagement<br>Supports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value for customers. Leverages consultative and insightful listening skills that disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages cross-industry resources to drive customer transformation. Ability to influence and mitigate proactively competitive risk. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale through insightful listening.<br><br>Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive, business, and technical decision makers at high levels of the customer's organization through consultative engagement to establish alignment and secure buy-in and execution. Connects the customer to Microsoft business and technical executives. Establishes Rhythm of Business (RoB) with top customer sponsors to regularly highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Works with the customer partners foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing output, and reflect in the engagement strategy in our customer plan.<br><br>Proactively develops a comprehensive understanding of customer's business and technology needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers' needs to deliver new insights on customers' business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer business and technology solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model. Connect customers with other customers/partners on areas that may benefit them. If industry aligned, also develops a deep understanding of the customer's industry.<br><br><br><br>Industry Knowledge<br>If aligned by industry, exhibits deep knowledge of the industry, current trends, and market dynamics, and the competitive landscape. Leverages their depth of industry knowledge to position Solution Area technology in industry context. Demonstrated ability to position how Microsoft products and solutions will help customers realize innovation through business transformation.<br><br><br><br>Sales Excellence<br>Actively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of long-term strategies aimed at maintaining levels of customer satisfaction. Orchestrates others (e.g., Customer Success Account Management [CSAM]) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plan to improve customer's overall experience. Leverages key executive relationships to build trust with the customer organization. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.<br><br>Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new non-qualified opportunities. Guides others on how to tailor industry-specific presentations. Presents outcome based cross solution strategies.<br><br>Develops and implements plans for maximizing upselling/cross-selling non-qualified opportunities in certain accounts. Drives plans to highlight Microsoft's and partners' solutions to solving additional business and technology issues and aims to expand budget allocated to Microsoft. Leverages virtual teams to identify and act on new non-qualified opportunities while utilizing common sales and delivery methodology for the Microsoft sales organization.<br><br>Engages decision makers of assigned accounts to clearly articulate Microsoft's value proposition aligned to customer's business objectives. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.<br><br>Positions oneself as a thought leader and trusted advisor internally and externally to executive-level business decision makers of multiple assigned accounts by leveraging best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to build stronger relationships with decision makers of assigned accounts. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.<br><br><br><br><b>Qualifications</b><br>Required/minimum qualificationsMaster's Degree in Business Administration AND 4+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.<br>Additional or preferred qualificationsMaster's Degree in Business Administration AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.<br>5+ years account management experience OR equivalent.<br><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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