Security Supervisor Jobs - Medina Saudi

<p>As a Threat Detection Engineer at COGNNA, you ll design high-impact detection strategies, build powerful automation, and elevate SOC operations to a world-class standard. You ll also mentor rising cyber talent and collaborate with teams across threat intel, incident response, and platform engineering.</p><h4>Advanced Threat Detection Engineering</h4><p>Build high-fidelity correlation rules and behavioral detections within the COGNNA security platforms. Translate adversary TTPs (MITRE ATT&amp;CK), threat intel, and vulnerability data into actionable logic. Identify detection gaps and introduce new data sources to cover evolving threat landscapes. Automate detection testing and maintain detection quality over time.</p><h4>Platform Engineering &amp; Optimization</h4><p>Lead architecture and optimization of XDR, SIEM, and SOC tech stacks for scale and resilience. Streamline log ingestion pipelines from parsing to normalization and enrichment. Build scripts and automations (Python, PowerShell) to enhance SOC efficiency. Integrate tools across the SOC stack to enable seamless workflows and response.</p><h4>Threat Hunting &amp; Incident Response</h4><p>Collaborate with intel and IR teams to enrich detection use cases and support threat hunts. Provide Tier-3+ support for incident investigations and post-mortem analysis.</p><h4>Mentorship &amp; SOC Maturity</h4><p>Improve SOC playbooks, SOPs, and detection engineering workflows. Stay updated on global and regional threats and evolve detection accordingly. Ensure compliance alignment (e.g., NCA ECC, SAMA CSF).</p><p><strong>Desired Candidate Profile</strong></p><h4>Education</h4><p>Bachelor s in Computer Science, Cybersecurity, or related field.</p><h4>Experience</h4><p>Minimum 3 years of experience with hands-on expertise in developing and maintaining complex detection use cases. Strong understanding of attacker behavior, IR fundamentals, and digital forensics.</p><h4>Technical Skills (You re a Power User!)</h4><ul><li>SIEM: Expert in SIEM queries (SPL, KQL, Lucene), rule tuning, UEBA, and scaling.</li><li>EDR: Deep knowledge of EDR tools and endpoint detection tactics.</li><li>Network Security: Pro at packet analysis (Wireshark), IDS/IPS, and NetFlow.</li><li>Scripting: Advanced skills in Python and/or PowerShell for automation and integration.</li><li>OS Internals: Mastery of Windows/Linux/macOS logging, artifacts, and forensic value.</li><li>Threat Intelligence: Skilled in turning threat intel into real-time detection logic.</li><li>Cloud Security: Strong command of monitoring IaaS/PaaS/SaaS environments.</li></ul><h4>Certifications (Highly Preferred)</h4><ul><li>SANS GIAC (GDAT, GMON, GCIA, GCTI, GCIH)</li><li>Offsec (OSDA)</li><li>INE (eCTHP, eCIR)</li><li>(ISC) CISSP, CSSLP</li></ul><h4>Soft Skills</h4><ul><li>Exceptional analytical thinking and creative problem-solving.</li><li>Excellent communication (English &amp; Arabic), including technical reporting.</li><li>Strong mentorship abilities and a collaborative spirit.</li><li>Self-motivated, focused, and passionate about cyber defense.</li><li>Capable of juggling priorities under high-pressure situations.</li></ul><p>Impact that Matters</p><p>Build products that shape the future of cybersecurity and protect organizations globally.</p><p>On-Site Collaboration</p><p>Be at the heart of innovation in our Almadina office, working side by side with passionate experts.</p><p>Continuous Growth</p><p>Access to certifications, trainings, and opportunities to sharpen your expertise.</p><p>Ownership Mindset</p><p>Benefit from our ESOP program and grow with COGNNA s success.</p><p>Culture of Trust</p><p>We empower talent, encourage ownership, and celebrate real outcomes.</p>

As <strong>a Threat Detection Engineer </strong>at COGNNA, you'll design high-impact detection strategies, build powerful automation, and elevate SOC operations to a world-class standard. You'll also mentor rising cyber talent and collaborate with teams across threat intel, incident response, and platform engineering.<br><br> Advanced Threat Detection Engineering<br><br><ul><li>Build high-fidelity correlation rules and behavioral detections within the COGNNA security platforms</li><li>Translate adversary TTPs (MITRE ATT&amp;CK), threat intel, and vulnerability data into actionable logic</li><li>Identify detection gaps and introduce new data sources to cover evolving threat landscapes</li><li>Automate detection testing and maintain detection quality over time<br><br></li></ul>⚙️ Platform Engineering &amp; Optimization<br><br><ul><li>Lead architecture and optimization of XDR, SIEM, and SOC tech stacks for scale and resilience</li><li>Streamline log ingestion pipelines — from parsing to normalization and enrichment</li><li>Build scripts and automations (Python, PowerShell) to enhance SOC efficiency</li><li>Integrate tools across the SOC stack to enable seamless workflows and response. <br><br></li></ul>️‍♂️ Threat Hunting &amp; Incident Response<br><br><ul><li>Collaborate with intel and IR teams to enrich detection use cases and support threat hunts</li><li>Provide Tier-3+ support for incident investigations and post-mortem analysis<br><br></li></ul> Mentorship &amp; SOC Maturity<br><br><ul><li>Improve SOC playbooks, SOPs, and detection engineering workflows</li><li>Stay updated on global and regional threats — and evolve detection accordingly</li><li>Ensure compliance alignment (e.g., NCA ECC, SAMA CSF)<br><br></li></ul><strong>Requirements<br><br></strong><strong> Education<br><br></strong><ul><li>Bachelor's in Computer Science, Cybersecurity, or related field. <br><br></li></ul><strong> Experience<br><br></strong><ul><li>Minimum 3 years of experience with hands-on expertise in developing and maintaining complex detection use cases</li><li>Strong understanding of attacker behavior, IR fundamentals, and digital forensics. <br><br></li></ul><strong> Technical Skills (You're a Power User!)<br><br></strong><ul><li>SIEM: Expert in SIEM queries (SPL, KQL, Lucene), rule tuning, UEBA, and scaling</li><li>EDR: Deep knowledge of EDR tools and endpoint detection tactics</li><li>Network Security: Pro at packet analysis (Wireshark), IDS/IPS, and NetFlow</li><li>Scripting: Advanced skills in Python and/or PowerShell for automation and integration</li><li>OS Internals: Mastery of Windows/Linux/macOS logging, artifacts, and forensic value</li><li>Threat Intelligence: Skilled in turning threat intel into real-time detection logic</li><li>Cloud Security: Strong command of monitoring IaaS/PaaS/SaaS environments<br><br></li></ul><strong> Certifications (Highly Preferred)<br><br></strong><ul><li> SANS GIAC (GDAT, GMON, GCIA, GCTI, GCIH)</li><li> Offsec (OSDA)</li><li> INE (eCTHP, eCIR)</li><li> (ISC)² CISSP, CSSLP <br><br></li></ul><strong> Soft Skills<br><br></strong><ul><li>Exceptional analytical thinking and creative problem-solving</li><li>Excellent communication (English &amp; Arabic), including technical reporting</li><li>Strong mentorship abilities and a collaborative spirit</li><li>Self-motivated, focused, and passionate about cyber defense</li><li>Capable of juggling priorities under high-pressure situations<br><br></li></ul><strong>Benefits<br><br></strong> <strong>Impact that Matters</strong> - Build products that shape the future of cybersecurity and protect organizations globally.<br><br> <strong>On-Site Collaboration</strong> - Be at the heart of innovation in our Almadina office, working side by side with passionate experts.<br><br> <strong>Continuous Growth</strong> - Access to certifications, trainings, and opportunities to sharpen your expertise.<br><br> <strong>Ownership Mindset</strong> - Benefit from our <strong>ESOP program</strong> and grow with COGNNA's success.<br><br> <strong>Culture of Trust</strong> - We empower talent, encourage ownership, and celebrate real outcomes.

<p>Job Purpose The aim is to state the overall significance of the job from the organisation's perspective. To plan, implement and coordinate safety programs, requiring application of engineering principles and technology, to prevent or correct unsafe environmental working conditions. Main Accountabilities This section describes the principal outputs required from the job. Descriptions Key Results Area Policies, Processes and Procedures • Implements approved Department policies, processes, and procedures and monitors adherence so that work is carried out in a controlled manner • Adherence to the department policies, processes and procedures Day-to-day Operations • Follows the day-to-day operations assigned for the Procurement department to ensure compliance with the established standards and procedures. • Smooth flow of day-to-day operations Job Specific Description Key Results Area • Investigate industrial accidents, injuries, or occupational diseases to determine causes and preventive measures. • Report or review findings from accident investigations, facilities inspections, or environmental testing. • Maintain and apply knowledge of current policies, regulations, and industrial processes. • Inspect facilities, machinery, and safety equipment in order to identify and correct potential hazards, and to ensure safety regulation compliance. • Conduct or coordinate employee training in areas such as safety policies and regulations, hazardous condition monitoring, and use of safety equipment. • Interview employees to obtain information about work environments and workplace unsafe conditions &amp; incidents. • Compile, analyze, and interpret statistical data related to occupational illnesses and incidents / accidents. • Recommend process and product safety features that will reduce employees' exposure to chemical, physical, and biological work hazards. • Provide technical advice and guidance to organizations on how to handle health-related problems and make needed changes. • Confer with medical professionals to assess health risks and to develop ways to manage health issues and concerns. • Maintain liaisons with outside organizations, such as Fire Training centers, JAMA A, and RC so that emergency responses can be facilitated. • Evaluate adequacy of actions taken to correct health inspection violations. • Write and revise safety regulations and codes as necessary. • Ensures compliance to all relevant health, safety, security, and environmental procedures across the Company in order to promote a healthy and safe work environment. • Recommends Health monitoring programs and evaluates as its effectiveness. • Review employee safety programs and work permit system to determine their adequacy. • Interpret safety regulations according to RC regulations and implement prevention methods for Occupational Health, Safety &amp; Environmental protection. • LTI targets achieved • Management approval of manuals • Manuals user-friendly • Deficiencies identified and acted upon • Financial variance versus budget • Accuracy of data and contribution towards budget • Preparedness audits confirm optimum capability • Individual targets and training development requirements are achieved • Post-training assessment of effectiveness • LTI targets met/exceeded • Management satisfaction with service and results • Consistency in the general provisions. Reporting, HSSE and Related Assignments Description Key Results Area Reporting • Assists in the preparation of timely and accurate reports for Department in order to meet Department requirements, policies and standards. • Key information captured accurately and presented to decision-makers in a timely manner HSSE • Ensures compliance to all relevant health, safety, security, and environmental procedures across the Company in order to promote a healthy and safe work environment. • Recommends Health monitoring programs and evaluates as its effectiveness. • Review employee safety programs and work permit system to determine their adequacy. • Interpret safety regulations according to RC regulations and implement prevention methods for Occupational Health, Safety &amp; Environmental protection. • Develops operational procedures for a defined area so that security activities are aligned to the achievement of the overall objectives of the Company Security • Ensures the emergency response at the company and designs safety strategy • Healthy, secure, and safe work environment. • Compliance to all regulatory policies and procedures. • Plans and implements safety and emergency training. Related Assignments • Performs other related duties or assignments as directed • Line manager s feedback Application of Guidelines and Decision making Guidelines : Thinking within detailed standard practices and instructions Decision making : Operating within given practices and procedures. Work is subjected to supervision. Communications &amp; Working Relationships Internal : Operations, Maintenance, Technical Services, Project &amp; Engineering, Quality Assurance, Sales &amp; Marketing. External : Existing and Potential suppliers and contractors, JAMMA. Qualifications Bachelor Degree in Chemical Engineering or equivalent experience. Experience 5-10 years of experience. General Competencies Behavioural Competencies Technical Competencies • Personal Integrity • Teamwork &amp; Collaboration • Driving Excellence • Analytical Thinking • Confidence &amp; Persistence • Business Acumen • Planning &amp; Organizing • Data Collection &amp; Analysis • Policies &amp; Procedures Awareness • HSSE Awareness</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor Degree in Chemical Engineering or equivalent experience. Experience 5-10 years of experience. General Competencies Behavioural Competencies Technical Competencies • Personal Integrity • Teamwork &amp; Collaboration • Driving Excellence • Analytical Thinking • Confidence &amp; Persistence • Business Acumen • Planning &amp; Organizing • Data Collection &amp; Analysis • Policies &amp; Procedures Awareness • HSSE Awareness</p>

<p>At SLS The Red Sea, our youngest guests deserve experiences just as memorable as everyone else. As a Kids Club Animator , you will bring energy, creativity, and fun to every activity while creating a safe and welcoming environment where children can play, explore, and make unforgettable holiday memories. Working closely with the Kids Club team, you will lead engaging activities, connect naturally with children and families, and bring the playful spirit of SLS to every game, craft, story, and special moment.</p><ul><li>Support the daily operation of the Kids Club and ensure children are engaged, entertained, and supervised at all times.</li><li>Welcome children and their families warmly and introduce them to Kids Club activities and programs.</li><li>Lead and participate in activities such as arts &amp; crafts, games, storytelling, music, movement, and creative play.</li><li>Create fun and engaging experiences suited to different ages, group sizes, and interests.</li><li>Support themed events, seasonal programs, celebrations, and special Kids Club activities.</li><li>Prepare activity areas and ensure materials, toys, and equipment are ready before each session.</li><li>Maintain a safe, clean, organized, and welcoming Kids Club environment.</li><li>Follow child check-in and check-out procedures and ensure children are released only to authorized guardians.</li><li>Remain attentive to allergies, special requirements, and individual needs and communicate them appropriately.</li><li>Follow all health, safety, hygiene, and child safeguarding procedures.</li><li>Work closely with the Kids Club Supervisor and team to ensure smooth daily operations.</li><li>Contribute creative ideas for new games, activities, and memorable experiences for young guests.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in childcare, recreation, education, hospitality, entertainment, or a similar role involving children is preferred. Experience within a hotel, resort, Kids Club, school, nursery, or organized recreational environment is an advantage. Naturally friendly, energetic, patient, and comfortable engaging with children. Creative and confident in leading games, activities, and group entertainment. Strong awareness of child safety with the ability to balance fun and responsibility. Good communication and interpersonal skills. Fluent English communication skills are required. First Aid and Child CPR certification is preferred, or willingness to obtain it as required. Organized, responsible, and able to work both independently and as part of a team. Flexible and able to maintain positive energy in a fast-paced resort environment.</p>

<p>At SLS The Red Sea, our youngest guests deserve experiences just as memorable as everyone else. As a Kids Club Animator , you will bring energy, creativity, and fun to every activity while creating a safe and welcoming environment where children can play, explore, and make unforgettable holiday memories. Working closely with the Kids Club team, you will lead engaging activities, connect naturally with children and families, and bring the playful spirit of SLS to every game, craft, story, and special moment.</p><h3>Key Responsibilities</h3><ul><li>Support the daily operation of the Kids Club and ensure children are engaged, entertained, and supervised at all times.</li><li>Welcome children and their families warmly and introduce them to Kids Club activities and programs.</li><li>Lead and participate in activities such as arts &amp; crafts, games, storytelling, music, movement, and creative play.</li><li>Create fun and engaging experiences suited to different ages, group sizes, and interests.</li><li>Support themed events, seasonal programs, celebrations, and special Kids Club activities.</li><li>Prepare activity areas and ensure materials, toys, and equipment are ready before each session.</li><li>Maintain a safe, clean, organized, and welcoming Kids Club environment.</li><li>Follow child check-in and check-out procedures and ensure children are released only to authorized guardians.</li><li>Remain attentive to allergies, special requirements, and individual needs and communicate them appropriately.</li><li>Follow all health, safety, hygiene, and child safeguarding procedures.</li><li>Work closely with the Kids Club Supervisor and team to ensure smooth daily operations.</li><li>Contribute creative ideas for new games, activities, and memorable experiences for young guests.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in childcare, recreation, education, hospitality, entertainment, or a similar role involving children is preferred. Experience within a hotel, resort, Kids Club, school, nursery, or organized recreational environment is an advantage. Naturally friendly, energetic, patient, and comfortable engaging with children. Creative and confident in leading games, activities, and group entertainment. Strong awareness of child safety with the ability to balance fun and responsibility. Good communication and interpersonal skills. Fluent English communication skills are required. First Aid and Child CPR certification is preferred, or willingness to obtain it as required. Organized, responsible, and able to work both independently and as part of a team. Flexible and able to maintain positive energy in a fast-paced resort environment.</p>

<p>In this position you will: Design, implement, and develop DevOps solutions based on Google Cloud Platform (GCP). Build and maintain automated infrastructure using Terraform and Infrastructure as Code (IaC) practices. Design and maintain advanced Continuous Integration and Continuous Deployment (CI/CD) processes. Implement container-based solutions using Google Kubernetes Engine (GKE), Cloud Run, and Artifact Registry. Collaborate with Cloud Architecture, Security, and Software Engineering teams on cloud transformation projects. Participate in migrations and modernization of large-scale enterprise environments to Google Cloud Platform. Design and develop monitoring, logging, and observability solutions for production environments.</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for you, if you: Have a minimum of 7 years of experience in DevOps, infrastructure automation, or cloud solution design for enterprise environments. Have hands-on experience designing and implementing solutions based on Google Cloud Platform (GCP). Have strong knowledge of Terraform and practical experience with Infrastructure as Code (IaC) practices. Have experience designing and maintaining CI/CD processes using GitLab CI/CD or GitHub Actions. Have strong knowledge of Docker and Kubernetes, especially Google Kubernetes Engine (GKE). Understand cloud security concepts and networking principles within Google Cloud Platform environments. Communicate fluently in English, both spoken and written. Hold an active Google Cloud Professional DevOps Engineer certification . Are ready to relocate to Saudi Arabia and work fully on-site in Dammam. Are looking for a long-term project where you can have a real impact on the development of modern cloud solutions and collaborate with one of the world s largest energy companies.</p>

<p>&nbsp;Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>Site Execution: Supervise and coordinate daily mechanical installation activities (piping, HVAC, plumbing, fire-fighting, and equipment installation) in accordance with approved drawings, specifications, method statements, and project requirements. Technical Coordination: Coordinate with the Site Supervisor, subcontractors, civil and electrical disciplines, and QA/QC to resolve site technical issues, clashes, and interface problems. Field Inspection: Conduct site inspections and verify routing, alignment, supports, materials, and workmanship to confirm installations meet approved requirements. Safety &amp; Quality Compliance: Ensure all site activities comply with project HSE requirements, QA/QC procedures, approved ITPs, drawings, specifications, and applicable engineering standards (ASME, ASHRAE, NFPA, or as specified). Witness and support pressure testing, flushing, and pre-commissioning activities. Review shop drawings, material submittals, and method statements, and raise RFIs where needed. Monitor daily progress against the schedule and report delays, risks, and material or manpower needs. Prepare daily and weekly site reports and maintain inspection and test records. Bachelor's degree in Mechanical Engineering. Minimum 2 years of experience in contracting, construction, and industrial projects. Saudi Council of Engineers (SCE) registration. Good working knowledge of mechanical drawings, P&amp;IDs, specifications, ITPs, and QA/QC procedures. Familiarity with AutoCAD and MS Office; exposure to scheduling tools is an advantage. Strong communication and coordination skills; English required, Arabic an advantage. Valid Saudi driving license preferred. Conduct site inspections to verify dimensions, levels, materials, and workmanship against approved requirements. Ensure all site activities comply with project HSE requirements and safety regulations. Implement QA/QC procedures and verify adherence to approved ITPs, drawings, specifications, and engineering standards. Coordinate with contractors, subcontractors, and internal stakeholders to resolve technical issues on site. Prepare and submit detailed inspection reports, punch lists, and non conformance documentation. Monitor progress and quality of work to identify and mitigate potential risks. Support project planning by providing accurate field data and feedback. Assist in the review and approval of material submittments and shop drawings. Participate in project meetings and provide technical input on mechanical aspects. Maintain accurate records of inspections, test results, and compliance documentation.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Mechanical Engineering. Minimum 2 years of experience in contracting, construction, and industrial projects. Saudi Council of Engineers (SCE) registration. Good working knowledge of mechanical drawings, P&amp;IDs, specifications, ITPs, and QA/QC procedures. Familiarity with AutoCAD and MS Office; exposure to scheduling tools is an advantage. Strong communication and coordination skills; English required, Arabic an advantage. Valid Saudi driving license preferred.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; **********<strong>;">International Water Distribution Company (Tawzea) is seeking a <strong style="font-weight:700;">Field Operator</strong> to join their team in Medina. This full-time position involves performing routine field inspections and operational rounds within a wastewater treatment plant, ensuring the efficient and safe operation of various systems and equipment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Monitor pumps, blowers, screens, filters, tanks, valves, sludge handling systems, chemical dosing systems, and other process equipment.</li> <li style="margin:0 0 6px;">Accurately monitor and record field operating parameters, equipment conditions, and process observations.</li> <li style="margin:0 0 6px;">Identify and immediately report equipment failures, abnormal readings, leaks, unusual noise or vibration, process abnormalities, and unsafe conditions.</li> <li style="margin:0 0 6px;">Perform first-line troubleshooting of operational and equipment issues, identify possible causes, and take basic corrective actions within authorization.</li> <li style="margin:0 0 6px;">Start, stop, change over, and operate equipment in accordance with approved SOPs, operating instructions, and coordination with supervisors/SCADA.</li> <li style="margin:0 0 6px;">Perform routine operational adjustments of valves, gates, pumps, and other equipment as instructed and within authorized operating limits.</li> <li style="margin:0 0 6px;">Collect wastewater, sludge, treated effluent, and other process samples according to the approved sampling schedule and procedures.</li> <li style="margin:0 0 6px;">Perform authorized basic field measurements and observations where required.</li> <li style="margin:0 0 6px;">Maintain continuous communication and coordination with SCADA Operators, Shift Supervisors, Process Engineers, Laboratory, and Maintenance teams regarding plant conditions and abnormalities.</li> <li style="margin:0 0 6px;">Support equipment isolation, LOTO, maintenance preparation, functional testing, and return-to-service activities in accordance with approved procedures and authorization.</li> <li style="margin:0 0 6px;">Perform routine operational cleaning and maintain good housekeeping within assigned plant areas.</li> <li style="margin:0 0 6px;">Maintain accurate operating logs, checklists, and shift records, ensuring proper handover of equipment status, abnormalities, and outstanding activities to the incoming shift.</li> <li style="margin:0 0 6px;">Respond to alarms, equipment trips, and emergency situations in accordance with approved emergency procedures, and immediately communicate/escalate critical conditions.</li> <li style="margin:0 0 6px;">Comply with all HSE requirements, including PPE, LOTO, Permit-to-Work, chemical handling, confined-space, and other applicable site safety procedures.</li> <li style="margin:0 0 6px;">Report safety hazards, environmental incidents, spills, leaks, near misses, and other abnormal conditions immediately.</li> <li style="margin:0 0 6px;">Support efficient use of electricity, chemicals, water, and other operational resources, and report unnecessary consumption or losses.</li> <li style="margin:0 0 6px;">Perform any other duties or assignments related to the nature of the position as requested by the immediate supervisor or Operations Management.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">0-1 years of relevant experience.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; </strong>**********;">This role is based in Medina and involves working within a wastewater treatment plant environment, requiring adherence to strict safety and operational protocols.</p>

<p>Steps from the Prophet s Mosque, our Hotel will offer luxury accommodation for the city s 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet s Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.</p><p>We are seeking a strategic, hands-on, and service-driven Director of Technology Innovation &amp; Data to join the opening team at Four Seasons Hotel Madinah . Reporting to the Director of Finance, you will be responsible for the efficient operation, security, and maintenance of all technology systems across the property, including computer systems, network infrastructure, data systems, voice communications, hospitality applications, and guest-facing technology. In this role, you will ensure that all hotel and corporate technology systems support operational excellence, guest satisfaction, and business continuity. You will also be responsible for executing hotel and corporate technology strategies, forecasting future technology needs, and planning upgrades to improve the effectiveness, reliability, and security of installed systems. As a department leader, you will play an important role in supporting both guests and employees with technology needs, while building a strong IT team that delivers responsive, professional, and solution-focused service.</p><h3>What You Will Do</h3><ul><li>Lead and oversee all Information Technology operations, including systems infrastructure, network performance, data and voice communications, hardware, software, and hospitality applications.</li><li>Ensure critical hotel systems are available and supported twenty-four (24) hours per day to maintain business continuity and operational efficiency.</li><li>Execute hotel and corporate technology strategies, ensuring alignment with Four Seasons standards and business objectives.</li><li>Provide technical support and solutions for guests, employees, and hotel operations, ensuring a high level of service and response.</li><li>Establish, maintain, and enforce system security procedures, user access controls, data protection practices, and IT policies.</li><li>Oversee product lifecycle management for hardware and software, including upgrades, replacements, and long-term capital planning.</li><li>Prepare and manage IT operating and capital budgets, ensuring cost-effective technology planning and resource allocation.</li><li>Assist the Director of Finance in administering IT-related maintenance agreements, service contracts, vendor relationships, and technology procurement.</li><li>Take a leadership role in defining contract scope, supporting negotiations, and participating in bidding processes for IT services and systems.</li><li>Monitor system performance, troubleshoot issues, and ensure timely resolution of technical problems.</li><li>Maintain strong knowledge of hospitality applications, interfaces, property management systems, point-of-sale systems, and related hotel technologies.</li><li>Participate in regional systems meetings, share best practices, and implement relevant technology improvements.</li><li>Support pre-opening activities, system installations, testing, user training, and technology readiness across all departments.</li><li>Recruit, lead, coach, train, and develop the IT team, creating a supportive and continuous learning environment.</li><li>Promote the Four Seasons Golden Rule by creating a respectful, collaborative, and service-oriented workplace.</li></ul><p>Suitable candidates must be eligible to work in Saudi Arabia .</p><p>This is a full-time role.</p><p><strong>Desired Candidate Profile</strong></p><h3>What You Bring</h3><ul><li>Bachelor s degree in Information Technology, Computer Science, Systems Management, or a related field.</li><li>Proven experience as a Director of Information Technology , IT Manager, or senior technology leader within a hotel or hospitality environment.</li><li>Previous hotel opening or pre-opening experience is essential.</li><li>Strong knowledge of hospitality systems, applications, interfaces, networks, infrastructure, cybersecurity, and technology support operations.</li><li>Strong business, resource, and project planning experience, with the ability to align technology solutions with operational needs.</li><li>Excellent troubleshooting, network-building, and problem-solving skills.</li><li>Strong financial understanding, including experience with IT budgeting, capital planning, procurement, contracts, and vendor management.</li><li>High level of integrity, transparency, confidentiality, and professionalism.</li><li>Strong interpersonal and relationship-building skills, with the ability to work effectively with cross-functional teams.</li><li>Ability to prepare and deliver reports, presentations, and technology updates to senior leadership.</li><li>Passion for developing people and promoting a continuous learning environment.</li><li>Fluency in English is essential.</li></ul>

<p>Conduct regular safety inspections throughout guest areas, back-of-house areas, kitchens, public areas, and other hotel facilities. Identify and report unsafe conditions, hazards, and potential risks and ensure appropriate corrective action is taken. Monitor compliance with hotel health and safety policies, procedures, and standards. Ensure emergency exits, fire doors, evacuation routes, and assembly points remain accessible and clearly marked. Conduct routine checks of fire extinguishers, fire alarm systems, emergency equipment, and other safety facilities. Report any damaged, missing, or malfunctioning safety equipment to the relevant department. Assist in responding to fire alarms, medical emergencies, accidents, and other emergency situations. Support evacuation procedures and emergency drills as directed by the Safety or Security Management. Record and report accidents, incidents, near misses, and unsafe conditions accurately and promptly. Maintain safety inspection checklists, logs, and related documentation. Follow up with relevant departments on reported safety issues and corrective actions. Promote safe working practices among colleagues and contractors. Assist with safety inductions and awareness sessions for new colleagues when required. Ensure contractors and service providers comply with hotel safety requirements while working on-site. Coordinate with Engineering, Security, Housekeeping, Kitchen, and other departments on health and safety matters. Support compliance with applicable local health, safety, fire, and civil defense requirements. Maintain confidentiality and professionalism when handling safety incidents and reports. Perform any other safety-related duties assigned by the Safety Manager or manageme</p><p><strong>Desired Candidate Profile</strong></p><p>High School Diploma or equivalent; a certificate or qualification in Occupational Health &amp; Safety is an advantage. Previous experience in a safety, health &amp; safety, or hotel operations role, preferably within the hospitality industry. Basic knowledge of fire safety, emergency procedures, risk identification, and workplace safety. Knowledge of applicable health and safety standards and regulations. Good observation and attention to detail. Strong communication and reporting skills. Ability to identify hazards and follow up on corrective actions. Ability to remain calm and effective during emergency situations. Basic computer skills, including Microsoft Office. OSHA certificat</p>

<p>Conduct regular safety inspections throughout guest areas, back-of-house areas, kitchens, public areas, and other hotel facilities. Identify and report unsafe conditions, hazards, and potential risks and ensure appropriate corrective action is taken. Monitor compliance with hotel health and safety policies, procedures, and standards. Ensure emergency exits, fire doors, evacuation routes, and assembly points remain accessible and clearly marked. Conduct routine checks of fire extinguishers, fire alarm systems, emergency equipment, and other safety facilities. Report any damaged, missing, or malfunctioning safety equipment to the relevant department. Assist in responding to fire alarms, medical emergencies, accidents, and other emergency situations. Support evacuation procedures and emergency drills as directed by the Safety or Security Management. Record and report accidents, incidents, near misses, and unsafe conditions accurately and promptly. Maintain safety inspection checklists, logs, and related documentation. Follow up with relevant departments on reported safety issues and corrective actions. Promote safe working practices among colleagues and contractors. Assist with safety inductions and awareness sessions for new colleagues when required. Ensure contractors and service providers comply with hotel safety requirements while working on-site. Coordinate with Engineering, Security, Housekeeping, Kitchen, and other departments on health and safety matters. Support compliance with applicable local health, safety, fire, and civil defense requirements. Maintain confidentiality and professionalism when handling safety incidents and reports. Perform any other safety-related duties assigned by the Safety Manager or manageme</p><p><strong>Desired Candidate Profile</strong></p><p>High School Diploma or equivalent; a certificate or qualification in Occupational Health &amp; Safety is an advantage. Previous experience in a safety, health &amp; safety, or hotel operations role, preferably within the hospitality industry. Basic knowledge of fire safety, emergency procedures, risk identification, and workplace safety. Knowledge of applicable health and safety standards and regulations. Good observation and attention to detail. Strong communication and reporting skills. Ability to identify hazards and follow up on corrective actions. Ability to remain calm and effective during emergency situations. Basic computer skills, including Microsoft Office. OSHA certificat</p>

<p>At SLS The Red Sea, we don t just serve meals we create unforgettable dining experiences. As a Waiter/Waitress (Saudi National) , you will play a key role in delivering exceptional food and beverage service by providing personalized, attentive, and seamless experiences that reflect the bold, elevated, and vibrant spirit of SLS. More than serving guests, you will create meaningful connections and ensure every dining experience is memorable and exceeds expectations. Working closely with the F&amp;B team, you will support the smooth day-to-day operation of the outlet by maintaining exceptional service standards, ensuring efficient service delivery, and complying with SLS standards, hygiene requirements, and local regulations. Key Responsibilities Deliver exceptional food and beverage service in accordance with SLS standards, service standards and procedures, and guest expectations. Create memorable guest experiences by providing personalized, attentive, and professional service throughout the dining journey. Maintain comprehensive knowledge of menus, ingredients, allergens, and preparation methods to confidently assist guests and provide recommendations. Accurately process guest orders and payments using the POS system while ensuring efficient and error-free service. Maintain a clean, organized, and welcoming dining environment, ensuring service stations and equipment are prepared for operation. Monitor food and beverage quality, communicating any concerns promptly to the Supervisor or kitchen team. Apply effective upselling techniques to enhance the guest experience and maximize revenue opportunities. Support inventory control, equipment maintenance, and the proper storage of service equipment and operational supplies. Collaborate with the kitchen, bar, and wider F&amp;B team to ensure seamless service delivery and guest satisfaction. Follow all health, safety, hygiene, food handling, and company service standards while contributing to a positive and high-performing team environment. Support special events, promotional activities, and continuous service improvements that enhance the SLS The Red Sea dining experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 1 2 years experience as a Waiter/Server, preferably within a luxury hotel, resort, or upscale hospitality environment. High school diploma or equivalent; a hospitality qualification or food and beverage training is an advantage. Strong knowledge of food and beverage service, dining etiquette, and guest service standards. Familiarity with POS systems and the ability to process guest orders and payments accurately. Professional, friendly, and guest-focused personality with excellent communication and interpersonal skills. Fluent in English required. Strong attention to detail, ability to multitask, and perform effectively in a fast-paced hospitality environment. Physically capable of standing for extended periods and carrying trays or service equipment as required.</p>

<p>The Way4 Payment Systems Specialist is responsible for administering, supporting, and optimizing the Way4 payment platform. The role focuses on payment processing operations, card issuing and acquiring, transaction monitoring, system support, troubleshooting, and integration with payment networks and third-party systems to ensure secure, reliable, and high-availability payment services.</p><h3>Key Responsibilities</h3><ul><li>Administer, configure, and support the Way4 payment platform.</li><li>Monitor daily payment processing operations and system performance.</li><li>Troubleshoot and resolve transaction, application, and integration issues.</li><li>Support card issuing, acquiring, merchant, and payment product configurations.</li><li>Manage integrations with Visa, Mastercard, payment gateways, and external systems.</li><li>Perform incident management, root cause analysis, and problem resolution.</li><li>Support system upgrades, patches, enhancements, and releases.</li><li>Ensure compliance with PCI-DSS, security policies, and regulatory requirements.</li><li>Prepare and maintain operational and technical documentation.</li><li>Collaborate with business, operations, and technology teams to implement new payment services.</li></ul><h3>Must-Have Skills</h3><ul><li>Payment Domain Expertise</li><li>Hands-on experience with the Way4 Payment Platform .</li><li>Strong understanding of electronic payments , card issuing , and card acquiring .</li><li>Knowledge of Visa , Mastercard , and other payment schemes.</li><li>Understanding of payment transaction lifecycle, settlement, and reconciliation processes.</li></ul><h3>Technical Skills</h3><ul><li>Strong SQL and database query skills.</li><li>Experience with Oracle , PostgreSQL , or similar databases.</li><li>Knowledge of API integrations (REST/SOAP).</li><li>Experience with payment gateway connectivity .</li><li>Familiarity with Linux/Unix environments.</li><li>Experience in application support, transaction analysis, and troubleshooting.</li><li>Knowledge of system monitoring, incident management, and root cause analysis.</li></ul><h3>Good-to-Have Skills</h3><ul><li>Experience in Banking, FinTech, or Payment Service Provider (PSP) environments.</li><li>Knowledge of PCI-DSS and payment security standards.</li><li>Understanding of ISO 8583 messaging standards.</li><li>Experience with digital wallets and mobile payment solutions.</li><li>Experience supporting high-volume transaction processing systems.</li><li>Knowledge of ATM, POS, E-Commerce, and Real-Time Payment systems.</li><li>Understanding of EMV card processing standards.</li></ul><h3>Education</h3><ul><li>Bachelor's Degree in software engineering.</li><li>Preferred Master's Degree in a relevant field.</li><li>Banking, Payments, or FinTech-related certifications.</li></ul><h3>Experience Required</h3><ul><li>3 to 5 years of experience in Payment Systems, Banking Technology, FinTech, or Application Support environments.</li><li>Proven hands-on experience with the Way4 Payment Platform .</li><li>Experience supporting mission-critical payment processing and production environments.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience Required: 3 to 5 Years</p><ul><li>Proven hands-on experience with the Way4 Payment Platform .</li><li>Experience supporting mission-critical payment processing and production environments.</li></ul>

<p>Manage all hotel television systems, including installation, configuration, troubleshooting, preventive maintenance, upgrades, and replacement of TV sets. Maintain related inventory and store control. Door Lock Systems Management: Manage all electronic door lock systems, including installation, programming, configuration, troubleshooting, and maintenance. Control stock and spare parts inventory. CCTV Systems Management: Supervise all CCTV systems, cameras, recording equipment, installation, configuration, monitoring support, and maintenance. Manage inventory and storage of CCTV equipment. Sound Systems &amp; Meeting Room Technology: Manage sound systems, meeting room AV equipment, multimedia systems, projectors, displays, microphones, and conferencing solutions including installation, configuration, maintenance, and inventory control. Operational Support: Provide day-to-day support to hotel operations for all assigned AV, security, and guest technology services, ensuring high availability and service quality. Coordination &amp; Project Management: Coordinate with Engineering, Rooms Division, Security, Procurement, Finance, and other departments to gather requirements, execute installations, upgrades, and service improvements. Inventory &amp; Store Management: Manage all AV-related inventories, spare parts, assets, and storekeeper activities. Ensure accurate stock records, asset tracking, and replenishment planning. Vendor &amp; Third-Party Management: Coordinate and manage third-party suppliers, contractors, and service providers to ensure timely maintenance, support, warranties, and service delivery. Maintenance &amp; Compliance: Ensure preventive and corrective maintenance is completed on time and in line with hotel standards and manufacturer recommendations.</p><p><strong>Desired Candidate Profile</strong></p><p>AV and multimedia systems administration TV and IPTV systems Electronic door lock systems CCTV and surveillance technologies Inventory and asset management Vendor and contractor management Problem-solving and troubleshooting Communication and coordination skills Customer service orientation Project coordination and documentation</p>

<p>Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p><b>PREFERRED QUALIFICATIONS&nbsp;</b></p><p><br></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</p>

<p>JOB SUMMARY Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays.</p><p>Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employee's progress towards meeting performance expectations.</p><p>Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets.</p><p>Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines.</p><p>Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>

As a Threat Detection COOP at COGNNA, you'll design high-impact detection strategies, build powerful automation, and elevate SOC operations to a world-class standard. You'll also mentor rising cyber talent and collaborate with teams across threat intel, incident response, and platform engineering.<br><br>???? Advanced Threat Detection Engineering<br><br>Build high-fidelity correlation rules and behavioral detections within the COGNNA security platforms Translate adversary TTPs (MITRE ATT&CK), threat intel, and vulnerability data into actionable logic Identify detection gaps and introduce new data sources to cover evolving threat landscapes Automate detection testing and maintain detection quality over time<br><br>⚙️ Platform Engineering & Optimization<br><br>Lead architecture and optimization of XDR, SIEM, and SOC tech stacks for scale and resilience Streamline log ingestion pipelines — from parsing to normalization and enrichment Build scripts and automations (Python, Power Shell) to enhance SOC efficiency Integrate tools across the SOC stack to enable seamless workflows and response. <br><br>????️‍♂️ Threat Hunting & Incident Response<br><br>Collaborate with intel and IR teams to enrich detection use cases and support threat hunts Provide Tier-3+ support for incident investigations and post-mortem analysis<br><br>???? Mentorship & SOC Maturity<br><br>Improve SOC playbooks, SOPs, and detection engineering workflows Stay updated on global and regional threats — and evolve detection accordingly Ensure compliance alignment (e.g., NCA ECC, SAMA CSF)<br><br>Requirements<br><br>Minimum Requirements (Must Haves):<br><br>Education: Currently enrolled in their final year of a Bachelor's degree in Computer Science, Cybersecurity, Information Technology, or a closely related field, with graduation planned within or immediately following the 6-month co-op Foundational Security Knowledge: Basic understanding of cybersecurity concepts, including common attack vectors, the Windows/Linux operating system internals, and network protocols Programming/Scripting Basics: Familiarity with writing simple scripts in Python or Power Shell to automate repetitive tasks or parse data Log & System Familiarity: Basic understanding of what logs are (e.g., Windows Event Logs, Syslog) and an interest in how they are collected and analyzed Duration: Availability to commit to a full-time (or near full-time, depending on university rules) 6-month continuous Co-op assignment<br><br>Preferred Qualifications (Nice to Haves / Big Plusses):<br><br>Framework Familiarity: Conceptual knowledge of the MITRE ATT&CK framework and how it maps to adversary behaviors Hands-on Exposure: Previous experience using SIEM/XDR platforms, or building a home lab (e.g., Splunk, Elastic, Wireshark) Regulatory Awareness: A general awareness of cybersecurity frameworks or local compliance standards (like NCA ECC or SAMA CSF) Soft Skills: Strong analytical mindset, a high level of curiosity to dig into threat trends, and excellent written documentation skills<br><br>Benefits<br><br>???? Impact that Matters - Build products that shape the future of cybersecurity and protect organizations globally.<br><br>???? On-Site Collaboration - Be at the heart of innovation in our Almadina office, working side by side with passionate experts.<br><br>???? Continuous Growth - Access to certifications, trainings, and opportunities to sharpen your expertise.<br><br>???? Culture of Trust - We empower talent, encourage ownership, and celebrate real outcomes.

Job Purpose:<br><br>To manage and oversee daily airport operations across airside, landside, and terminal areas during assigned shifts. The Operations Duty Manager ensures safety, security, operational continuity, and high service standards, acting as the senior-most on-duty authority and escalation point for incidents, irregularities, or emergencies.<br><br>Responsibilities:<br><br>Supervise and coordinate terminal, landside, and airside operations during the shift Ensure compliance with operational procedures, safety regulations, and service standards Act as the senior on-duty contact point for all airport stakeholders Respond to operational disruptions, incidents, or emergencies, ensuring timely resolution or escalation Conduct routine inspections of terminal areas, ramp, apron, and landside to identify issues or hazard Coordinate resources and operational adjustments in case of flight delays, diversions, or cancellation Monitor airport systems. Lead and document shift handovers, including key operational issues and decisions made Maintain and submit detailed shift reports to senior management Support and implement the airport's safety and security management systems<br><br>Requirements<br><br>Education requirements: <br><br>Bachelor's degree in Airport Management, Aviation, or a related field Diploma in Aviation Operations with extensive experience may be considered<br><br>Certification Requirements: Airport Duty Management / Operations Certification.<br><br>Experience: Minimum 5 years in airport operations, with at least 1 year in a supervisory or duty management role.<br><br>Languages: Arabic (Fluent), English (Professional).<br><br>Technical Skills:<br><br>Proficiency in AODB, FIDS, RMS, and other airport operational systems Knowledge of ICAO, IATA, and local regulatory (GACA or equivalent) standards Strong understanding of airport procedures, emergency planning, and customer service Familiarity with airside and terminal safety regulations Computer literacy (MS Office, incident reporting tools)

<p>MAIN OBJECTIVES To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe &amp; secure working procedures. MAIN DUTIES 1. Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit &amp; Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard. 2. Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies. 3. Direct Check-in staff in handling passengers for any irregularities, invalid documents etc. 4. Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges. 5. In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers. 6. Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff. 7. Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays. 8. Ensure that the handling agents output is according to company standards and in accordance with the agreed contract. 9. Ensure strict adherence of company safety and security standards. 10. Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded. 11. Ensure that staff on shift, wear company uniform to the required standard. 12. Ensure that adequate stock level of all stationery and supervises distribution there of. 13. Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff. 14. Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc 15. Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting. 16. Monitor catering figures and update catering unit well ahead to prevent wastage. 17. Carry out any other tasks or duties as assigned by Airport Manager. 18. Encourage GHA (Ground Handling Agent) staff to sell more ancillaries and generate revenue. 19. Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis. 20. Monitor the ramp activities. 21. Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION &amp; TRAINING National Diploma or equivalent. EXPERIENCE Minimum 5 years of relevant experience.</p>