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Dental Assistant Response for :Valid SCFHS registration and Dental Assistant classification. Minimum of 1 year of experience as a Dental Assistant. Good knowledge of infection prevention, infection control, and sterilization procedures. Experience in preparing dental clinics and assisting across different dental specialties. Experience in CSSD (Central Sterile Services Department) is an advantage. Strong communication and teamwork skills. Commitment to quality standards and patient safety.
About the Role We are looking for a forward-thinking CX Manager who doesn't just manage customer experience . You will own the end-to-end experience for both learners and teachers on our platform, leveraging AI tools to automate, personalize, and continuously improve every touchpoint. Key Responsibilities AI-Powered Operations Deploy and manage AI chatbots and virtual assistants to handle Tier-1 support at scale Use AI tools (e.g. Intercom, Zendesk AI, Freshdesk AI) to automate ticket routing, resolution, and follow-ups Build intelligent escalation flows that blend automation with human support Data & Insights Monitor CX metrics (CSAT, NPS, FRT, AHT, resolution rate) through real-time dashboards Use AI analytics to identify friction points, churn signals, and satisfaction trends Translate data into actionable improvements across the user journey Team Leadership Lead and coach a team of CX agents, setting clear KPIs and quality standards Design AI-assisted QA frameworks to evaluate agent performance at scale Build a culture of continuous improvement driven by data Cross-functional Collaboration Partner with Product to feed customer insights into roadmap decisions Work with Supply/Operations to resolve teacher-side issues impacting learner experience Collaborate with Marketing on retention and re-engagement campaigns Requirements4–6 years in customer experience, with at least 2 years in a leadership role Hands-on experience with AI-powered CX tools (Intercom, Zendesk, Freshdesk, or similar) Strong analytical mindset — comfortable with dashboards, funnels, and cohort analysis Experience in a marketplace, EdTech, or tech platform is a strong plus Familiarity with prompt engineering or AI workflow automation is a plus Bilingual: Arabic & English
The role:<br>Product managers at Malaa are generalists by design. You will not own a single domain; you will work across the whole product, investing, lending, savings and the growth loops that connect them, taking on whatever matters most in a given cycle. The role is built for the way product work is changing. We are looking for a product manager with a software engineering background who can take a problem from "we should address this" to a working version in days, place it in front of customers, read the results and decide whether to scale it or stop it. You will have engineers and designers, and you will be expected to do the first mile of discovery yourself. This is a senior position. You set the priorities for the initiatives you carry, you can explain and defend them, and you are accountable for what you commit to.<br>What you will own:<br>You will collaborate with a squad of engineers and carry a changing portfolio of initiatives across the product, prioritised each cycle against what the business needs most. Over your first year, the role covers:Outcomes rather than a backlog. You will be measured on results such as deposits into portfolios, activation and conversion between products, retention and the pace at which your squad ships. Each initiative you take on comes with a target, and you will be asked how you intend to reach it. Building to learn. Before a specification, a prototype. You use AI development tools and your own engineering background to build a working version, read our codebase, define the event taxonomy and query the data directly. Engineers receive a running prototype and a clear brief. Simplifying. Each quarter you remove something: a feature with no usage, a flow with unnecessary steps, a setting that should not exist. Shipping less that works well is part of the role. Growing what works. Once a feature has traction, you improve it through experiments, cohort analysis and funnel data until the numbers move. Treating regulation as product work. Compliance, personal data protection, KYC and disclosures are designed into the product from the start. You involve the compliance team early and make regulated flows feel simple to the customer. Managing intake. Requests reach product from across the company. You maintain a single channel and a single ranked list, and you decline in writing with a reason.<br>How product and engineering work together? Product and engineering at Malaa operate as one team under a single planning model. Each product manager is paired with a small squad of engineers and its engineering lead, with design shared across squads, and the ratio of product managers to engineers is kept deliberately low. All change, whether customer facing, technical health, reliability or platform, enters the same prioritisation, so a product manager is expected to make the case for engineering health alongside customer outcomes. Execution is coordinated daily within the squad; priorities, capacity and trade offs are settled weekly across squads. Every initiative is documented before it is built, and product managers carry out the technical exploration needed to write complete requirements.<br>Qualifications:<br>Required:Three or more years in product management, with real ownership of a live consumer or fintech product and measurable results you can speak to. A software engineering background: a computer science or engineering degree and time spent as an engineer, or an equally strong record of building software yourself. You can read our code and you have built working prototypes with your own hands, with or without AI tools. Fluency with product data. You have defined event tracking, run experiments and made decisions from funnels and cohorts. Professional written and spoken Arabic and English.<br>Preferred:Experience in a regulated product (banking, investment, lending or insurance) and familiarity with keeping compliance inside the product process. Daily use of AI development and analysis tools, with a working prototype you can show. Experience as the senior product person in a small team, setting the standard for others.<br>Why join? You will shape a product that manages real money for a large customer base in one of the fastest growing markets in the world. The team is small, the standard is high and the impact of your decisions is visible in the numbers. If you want to build, ship and see results, this is that seat.
<p>Position Overview We are looking for a reliable and detail-driven Entry-Level Administrative Assistant to support remote operations and administrative workflows across regional teams serving in the MENA region such as UAE, Qatar and Saudi Arabia. This role is designed for individuals who thrive in structured environments, enjoy organizing information, and take pride in accuracy, consistency, and follow-through. In this position, you will support day-to-day operational tasks such as maintaining records, updating internal trackers, organizing data, monitoring task progress, and ensuring documentation is complete and clearly maintained. This is an excellent opportunity for candidates seeking a practical entry point into administration, operations support, or coordination roles , with clear expectations and room to grow. No extensive prior experience is required. Success in this role depends on attention to detail, comfort with repetitive tasks, strong organization, and the ability to communicate clearly when information is missing or unclear.</p><p><b>Primary Responsibilities</b></p><p>Administrative Data Management</p><ul><li>Update and maintain spreadsheets and internal records on a daily basis</li><li>Ensure data accuracy by reviewing entries for completeness and consistency</li><li>Standardize formatting across records (names, contact details, regions, notes, identifiers)</li><li>Identify and correct obvious errors, duplicates, or incomplete entries</li><li>Flag missing or inconsistent information for follow-up</li><li>Maintain clean, structured datasets that support downstream operations and reporting</li></ul><p>Task & Request Coordination</p><ul><li>Review incoming administrative requests and categorize them appropriately</li><li>Assign or route tasks to the correct team members based on established workflows</li><li>Track task progress from assignment through completion</li><li>Follow up on overdue or incomplete items to ensure timely resolution</li><li>Maintain clear documentation of task status and outcomes</li></ul><p>Tracking, Logs, and Daily Reporting</p><ul><li>Maintain operational trackers for completed work, pending items, and in-progress tasks</li><li>Log daily activity, including updates made, issues identified, and items requiring follow-up</li><li>Prepare brief daily or periodic summaries outlining progress and outstanding items</li><li>Identify recurring issues or data gaps and escalate patterns to the team for improvement</li></ul><p>Scheduling & Coordination Support</p><ul><li>Assist with basic scheduling support when requested, including confirming availability</li><li>Update calendars or internal schedules based on provided instructions</li><li>Send reminders or confirmations to help ensure deadlines and steps are not missed</li><li>Track completion of internal checklists, onboarding steps, or operational milestones</li></ul><p>Quality Assurance & Record Accuracy</p><ul><li>Review work prior to submission to ensure accuracy and compliance with guidelines</li><li>Maintain consistent file naming, folder structure, and documentation standards</li><li>Ensure records remain organized, accessible, and up to date</li><li>Support overall operational efficiency by keeping systems clean and reliable</li></ul><p>Performance Expectations</p><ul><li>High level of accuracy with minimal errors</li><li>Consistent daily output and dependable task completion</li><li>Clear and timely communication when blocked or missing information</li><li>Strong organizational habits and attention to file hygiene</li><li>Ability to follow standard operating procedures (SOPs) precisely</li></ul><p><b>Work Details</b></p><p>Location: Fully remote / work from home</p><p>Schedule: Flexible scheduling windows with consistent availability required</p><p>Hours: Full-time or part-time options depending on workload and project needs</p><p>Growth & Development Opportunity</p><p>This role provides hands-on exposure to operational workflows, administrative systems, data management, and task coordination . Strong performance can lead to advancement into roles such as Senior Administrative Assistant, Operations Coordinator, Quality Assurance Support, or Team Lead , depending on business needs and individual performance.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Comfortable working with spreadsheets (Google Sheets or Microsoft Excel)</li><li>Strong attention to detail and ability to follow written instructions</li><li>Basic written communication skills</li><li>Ability to work independently in a remote environment</li><li>Reliable internet connection and access to a computer suitable for remote work</li><li>Entry-level candidates welcome; training and guidance provided</li></ul>
<p><br></p><p>Position Summary The Data Entry Administrative Assistant will be responsible for entering, updating, verifying, and organizing company information while providing day-to-day administrative support. Typical responsibilities include maintaining electronic records, processing forms and documents, updating spreadsheets, organizing digital files, monitoring administrative requests, preparing basic reports, and assisting with routine correspondence. These responsibilities align with common data-entry and administrative-assistant functions, including database maintenance, information verification, electronic filing, document preparation, and scheduling. ( Treball )</p><p>Key Responsibilities</p><p>Data Entry & Information Management</p><ul><li>Accurately enter information into databases, spreadsheets, CRM systems, and other approved platforms.</li><li>Transfer data from forms, documents, emails, reports, and other authorized sources.</li><li>Create new records and update existing information.</li><li>Review entered information for accuracy and completeness.</li><li>Verify names, dates, contact information, reference numbers, and other business data.</li><li>Identify missing, duplicate, outdated, or inconsistent information.</li><li>Correct routine errors according to established procedures.</li><li>Maintain consistent formatting and data-entry standards.</li><li>Complete assigned data-entry tasks within established deadlines.</li></ul><p>Administrative Support</p><ul><li>Provide general administrative and clerical support to supervisors and internal teams.</li><li>Process routine forms, documents, and administrative requests.</li><li>Maintain trackers, logs, lists, and task records.</li><li>Prepare basic reports, summaries, correspondence, and other documents.</li><li>Monitor outstanding administrative assignments.</li><li>Retrieve information and documentation for authorized employees.</li><li>Follow up on pending requests when assigned.</li><li>Assist with special administrative and data-management projects.</li></ul><p>Spreadsheet & Database Management</p><ul><li>Maintain spreadsheets using Microsoft Excel, Google Sheets, or similar applications.</li><li>Enter, sort, filter, categorize, and organize information.</li><li>Review spreadsheets for errors and missing data.</li><li>Maintain accurate database records.</li><li>Assist with database cleanup and duplicate-record identification.</li><li>Prepare basic data summaries when requested.</li><li>Support routine data-quality and verification activities.</li></ul><p>Document & File Management</p><ul><li>Review and process routine business documents.</li><li>Upload, rename, categorize, and organize electronic files.</li><li>Maintain structured digital filing systems.</li><li>Follow established file-naming conventions.</li><li>Check documents for missing or incomplete information.</li><li>Retrieve files for authorized team members.</li><li>Assist with digital file cleanup and archiving.</li><li>Maintain organized shared folders and cloud-based records.</li></ul><p>Email & Administrative Communication</p><ul><li>Monitor assigned administrative inboxes.</li><li>Review incoming requests and determine appropriate actions.</li><li>Respond to routine administrative inquiries when authorized.</li><li>Forward requests to appropriate team members.</li><li>Draft basic professional correspondence.</li><li>Maintain organized communication records.</li><li>Follow up on outstanding requests.</li><li>Escalate urgent or sensitive matters appropriately.</li></ul><p>Scheduling & Coordination</p><ul><li>Assist with scheduling meetings, appointments, and virtual calls.</li><li>Maintain accurate calendar information.</li><li>Send meeting invitations and reminders when required.</li><li>Record scheduling changes.</li><li>Assist with coordinating availability between team members.</li><li>Support routine meeting preparation and follow-up activities.</li></ul><p>Key Skills & Competencies</p><ul><li>Data Accuracy: Strong commitment to entering and maintaining complete and reliable information.</li><li>Attention to Detail: Ability to identify errors, duplicate records, missing information, and inconsistencies.</li><li>Organization: Ability to maintain orderly documents, spreadsheets, records, and administrative assignments.</li><li>Computer Proficiency: Comfortable using office applications, databases, spreadsheets, and digital systems.</li><li>Time Management: Ability to prioritize responsibilities and meet deadlines.</li><li>Communication: Ability to communicate clearly and professionally with supervisors and colleagues.</li><li>Confidentiality: Responsible handling of sensitive company and customer information.</li><li>Reliability: Consistent attendance, responsiveness, and completion of assigned work.</li><li>Independence: Ability to remain productive and accountable without constant supervision.</li><li>Adaptability: Willingness to learn new systems, procedures, and workflows.</li></ul><p>Confidentiality & Data Protection</p><p>The Data Entry Administrative Assistant may have access to confidential customer, employee, vendor, or company information. Employees must maintain confidentiality, protect login credentials, use approved company systems, and follow established information-security procedures. Sensitive information must never be disclosed to unauthorized individuals. Applicable privacy and data-protection requirements, including GDPR requirements where relevant, must be followed.</p><p>Remote Work Expectations</p><p>The successful candidate will be expected to maintain reliable internet access, remain available through designated communication channels, manage assignments independently, meet established deadlines, and attend required virtual meetings or training. Employees should maintain a professional remote workspace and communicate promptly regarding technical issues, unclear instructions, or potential delays.</p><p><br></p><p>Ideal Candidate</p><p>The ideal candidate is organized, dependable, accurate, and comfortable working with digital information. They enjoy structured administrative work and can maintain attention to detail while handling routine or repetitive assignments. Successful candidates should demonstrate strong computer skills, professional communication, good judgment, reliability, and a willingness to learn.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma, secondary school qualification, GED, or equivalent.</p><p>Basic to intermediate computer proficiency.</p><p>Good typing and data-entry skills.</p><p>Strong attention to detail and accuracy.</p><p>Good organizational and time-management abilities.</p><p>Ability to use spreadsheets, documents, databases, and email.</p><p>Ability to accurately review and maintain information.</p><p>Professional written communication skills.</p><p>Ability to follow detailed instructions and established procedures.</p><p>Ability to manage multiple responsibilities.</p><p>Ability to work independently in a remote environment.</p><p>Responsible approach to confidential information.</p><p>Previous experience in data entry, administrative assistance, office support, records management, clerical work, or virtual assistance is beneficial but may not be required.</p><p>Preferred Skills</p><p>Experience or familiarity with the following is advantageous:</p><ul><li>Microsoft Word, Excel, and Outlook</li><li>Google Docs, Sheets, Drive, and Gmail</li><li>CRM systems</li><li>Database-management platforms</li><li>Digital document-management systems</li><li>Cloud-based office applications</li><li>Calendar and scheduling tools</li><li>Remote collaboration platforms</li></ul>
<h2 class="h5">Job description</h2>
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<p>Building the Future - One Project at a Time!</p><br><p>At El Seif, we embrace and embody our core values of excellence, integrity, and innovation in every aspect of our work from meticulous planning to expert construction, we consistently uphold the highest standards of excellence, ensuring that our projects are delivered with precision and attention to detail. With half a century of diverse experiences across a wide range of industries, ranging from public infrastructure to military and defense applications, we have honed our expertise and gained indispensable insights that enable us to tackle complex challenges and maintain our standard of delivering exceptional results. Our forward-thinking approach sets us apart as a trusted partner in the construction industry. By continuously pushing the boundaries of innovation, we strive to pioneer the future of construction, creating sustainable and impactful solutions that leave a lasting legacy.</p><br><p>Excellence, Integrity and, Innovation - every step of the way.</p><br><br>Responsibilities:<br><p>The main purpose of the store assistant’s job is to assist storekeepers in the receipt, storage, retrieval, and dispatch of goods by the assigned warehouse.</p><br><ul><li>Assist the storekeeper in maintaining the day to day store operation.</li><li>Count the warehouse goods as part of the periodic inventory control.</li><li>Monitor the store goods’ expiry date.</li><li>Monitor all the store facilities and safety equipment, prepares maintenance report, and submits it immediately to superior in case of damage or deterioration.</li><li>Implement the established store cleaning schedule.</li><li>Monitor pest problems, and reports to the storekeeper immediately in case any pest marks are found.</li><li>Ensure adherence to health and safety requirements at the store.</li><li>Assist with record keeping at the store</li></ul><br>Qualifications:<br><ul><li>Diploma in a related field, 10+2 studies with related work experience in scaffolding/formwork.</li><li>Minimum 2 years’ experience in scaffolding/formwork execution works.</li><li>Good in English and preferably in Arabic.</li><li>Physically fit for work.</li><li>Computer literate.</li><li>Aware of general warehouse safety standards.</li><li>Knowledge in warehouse operations and system management.</li><li>Knowledge in technical product.</li><li>Knowledge in data gathering and assessment.</li><li>Knowledge in data management and record keeping</li></ul><p>Additional Info:</p><br><p>This is a Full-time job offering standard benefits such as paid annual leave, public holidays, living allowances, healthcare coverage, and end of service benefits. We also offer discretionary benefits such as a performance bonus and merit increase along with training and development opportunities if eligible.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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We're hiring an Executive Assistant to work directly with CEO. What you'll do Own the CEO's calendar, correspondence, and travel across a packed, fast-moving schedule Prep briefing materials and talking points ahead of meetings, board sessions, and investor/partner calls Track follow-ups on strategic projects and chase owners so nothing drops Act as a gatekeeper — triage what needs the CEO's attention vs. what doesn't Do light research to prep him for meetings, negotiations, or decisions Coordinate with department heads (Business Development, Finance, Operations, Data, PR) to keep priorities aligned What you need3-5+ years supporting a C-level executive or founder, ideally at a fast-growing company Fluent in Arabic and English, written and spoken Based in or able to relocate to Riyadh, on-site Sharp judgment on what's urgent vs. what can wait — this role has real discretion, not just admin execution Comfortable with ambiguity and a high pace of change Airtight discretion — you'll see confidential business, financial, and governance information Nice to have Experience in media, entertainment, or a founder-led/family business environment Familiarity with tools like Odoo or similar ERP/CRM systems To apply: DM me directly with a short note on your background and why this role fits. I'm not using Linked In's Easy Apply for this one — I want to actually read what you send, not sort through auto-submitted applications.
<h3 >About the Role</h3>
<p >Qiddiya Investment Company is seeking a <strong >Senior Manager - VCP (Vehicle Control Points) & Screening Operations</strong> to lead specialist screening and enhanced-security capabilities. This full-time role encompasses vehicle access control points, pedestrian screening locations, event venues, asset openings, and heightened security operations. The Senior Manager is accountable for the design input, readiness, mobilisation, performance, and assurance of all vehicle scanning, baggage X-ray, metal detection, personal search, vehicle inspection, restricted-item control, and secondary-screening arrangements. The role ensures that all scanning and screening operations are risk-based, regulatorily compliant, operationally efficient, and aligned with QIC’s guest experience, workforce access, and city security objectives.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead the strategic development, operational planning, rollout, and assurance of QIC’s scanning and screening capability across various deployments.</li>
<li >Own the governance, management, and execution of restricted-item controls across permanent and temporary screening operations.</li>
<li >Develop and implement risk-based screening uplift strategies for major events, VIP/VVIP activity, asset activations, and heightened threat conditions.</li>
<li >Manage the scanning asset lifecycle, utilizing operational and maintenance data for replacement planning, preventative maintenance, and fleet health.</li>
<li >Maintain operator authorisations, specialist training, refresher requirements, and equipment competence records.</li>
<li >Provide operational input into procurement, design changes, and future scanning technology requirements.</li>
<li >Produce readiness, performance, incident, restricted-item, and improvement reports.</li>
</ul> <h3 >Operational Leadership and Management</h3>
<ul >
<li >Provide technical and operational leadership for vehicle X-ray scanning, mobile scanning, vehicle inspection, secondary search, and VACP operations.</li>
<li >Plan and oversee walk-through metal detection, hand-held metal detection, baggage X-ray, bag search, personal search, and secondary-screening arrangements.</li>
<li >Manage contractor performance against KPIs, SLAs, manpower plans, technical obligations, and readiness requirements.</li>
<li >Raise, track, and close Non-Conformance Reports (NCRs), corrective actions, and repeated performance failures.</li>
<li >Lead site inspections, readiness checks, audits, and operational reviews to verify deployment readiness and compliance.</li>
<li >Identify operational, commercial, and capability gaps, agreeing corrective actions with stakeholders and supporting capability scaling.</li>
</ul> <h3 >Strategic Planning and Coordination</h3>
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<li >Plan and coordinate cross-functional readiness across assets, city leadership, operational stakeholders, and delivery partners.</li>
<li >Coordinate specialist security support requirements, including K9 capabilities, government interfaces, and technology teams.</li>
<li >Ensure incidents, exercises, audits, and live deployments drive Standard Operating Procedure (SOP) updates and future planning improvements.</li>
<li >Collaborate with City Operations Verticals, Event Operators, Asset Owners/Operators, and Delivery / Development teams.</li>
<li >Align scanning operations with workforce access, vehicle access, guest flows, and asset operating requirements.</li>
<li >Provide expert advice on scanning design, operational constraints, guest impact, and threat-based deployment requirements.</li>
</ul> <h3 >Qualifications and Experience</h3>
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<li >Bachelor’s degree or equivalent recognized qualification in Security Management, Security and Risk Management, Aviation Security, Emergency Management Operations Management, or a related discipline.</li>
<li >Extensive experience planning and leading vehicle and individual screening operations in complex, high-volume, geographically dispersed, or high-risk environments.</li>
<li >Practical leadership experience with vehicle X-ray scanning, mobile scanning, vehicle inspection, secondary search, fixed VACP operations, and restricted-item controls.</li>
<li >Experience planning and managing walk-through metal detection, hand-held metal detection, baggage X-ray, bag search, personal search, and secondary screening across permanent and temporary deployments.</li>
<li >Experience in airports, border security, critical infrastructure, large public venues, giga-projects, government facilities, or national-security operating environments.</li>
</ul> <h3 >Required Skills and Expertise</h3>
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<li >Strong experience managing specialist security contractors, including KPI and SLA performance, NCRs, corrective actions, audits, operational readiness, and value-for-money challenge.</li>
<li >Proven ability to lead live operations during high-attendance periods, major events, VIP/VVIP activity, and elevated threat conditions.</li>
<li >Demonstrated ability to operate within a complex stakeholder environment, balancing competing priorities and expectations to achieve strategic and operational outcomes.</li>
</ul>
About us With our roots going back over (50) years, we are one of the oldest and fastest growing Saudi-based conglomerates that offers a diversified portfolio of products and services including infrastructure solutions on D&B and EPC basis, development and co-investment in real estate and renewable s, and manufacturing of renewable technologies. Recently we are experiencing a rapid growth and expansion locally and regionally; accordingly, we are looking for leaders who have big ideas that can embrace our vision to meet a variety of infrastructure needs all over the MENA region with three main business segment- infrastructure solutions, development and co-investment in real estate and renewable s, and manufacturing of renewable technologies.<br>Job Summary You are responsible for managing large-scale (mega) project(s) and directing consulting interventions across a number of functional areas to optimize the benefits from inputs of external expertise and contribute to the operational improvements through leading different programs in line with company strategy. The complexity of the project(s) plan(s) involves the job holder in multiple negotiations at all levels, including where appropriate, external bodies and the need to network across both organisational and international boundaries to achieve project(s) objectives.<br>Job Relations Internal - All departments. External – Clients, Agencies & Governmental Authorities, Consultants, Third Parties, Suppliers, Transporters, and Subcontractors.<br>Reporting to Chief Operation Officer (COO) Project Management Officer (PMO)<br>Gender Male/Female<br>Level Directory<br>Industry EPC / Construction / Infrastructure<br>Employment Type Full Time<br>Main Duties & Responsibilities:Develop and implement project management policies, procedures, and governance frameworks to ensure effective project delivery and compliance with organizational requirements. Lead and oversee the execution of mega projects and complex infrastructure programs, ensuring alignment with strategic objectives, budgets, schedules, and quality standards. Direct project managers and project teams, providing leadership, guidance, and performance management to achieve operational excellence and successful project outcomes. Manage project financial performance, including budgeting, cash flow management, cost control, billing, claims, and profitability throughout the project lifecycle. Monitor project progress, risks, issues, and stakeholder expectations, ensuring timely escalation, resolution, and effective decision-making. Build and maintain strong relationships with clients, consultants, contractors, suppliers, regulatory authorities, and other key stakeholders. Oversee contract administration, subcontractor performance, compliance management, claims resolution, and dispute mitigation. Drive continuous improvement of project management systems, processes, and third-party performance to enhance efficiency, quality, and organizational capability. Ensure effective communication and reporting to executive management on project performance, strategic risks, financial status, and operational challenges. Provide leadership in the planning, execution, and delivery of complex infrastructure and construction projects while ensuring compliance with contractual, regulatory, HSE, and quality requirements.<br>Requirements Essential:- Education: Bachelor degree in Civil Engineering, Construction Management, or equivalent.- Certified from PMI as PMP or Project Management related Certification.- 12-18 years of experience in project execution/management with at least 5 years proven track record experience in a similar role ideally within one of the leading Infrastructure Companies.- Good knowledge of Primavera Project Management.- Excellent problem solving, analytical and business intelligence skills.- Excellent written and verbal communication skills in the English language.- Ability to manage multiple projects adhering to logistics, timescales and deadlines.- IT literate – MS Office (including Word, Excel and Outlook).- Ability to work both independently and as part of a team.- Proficiency in English language. Desirable:- Experience of using ERP D 365 to fetch business information is an asset.- MBA, PRMG, or/and CLACS Degree is an asset.- Proficiency in Arabic language.- Experience of working in a multi-cultural environment is an asset.
Qiddiya Investment Company is leading the charge in transforming the entertainment landscape in Saudi Arabia, and we are looking for a strategic and skilled Senior Specialist - HRIS (Human Resources Information System) to join our HR team. In this role, you will play a key part in the management and enhancement of our HRIS, ensuring that our human resources operations run smoothly and efficiently.<br><br>As a Senior Specialist in HRIS, you will take the lead in configuring and implementing HR systems, streamlining HR processes, and utilizing data analytics to support informed decision-making across the organization.<br><br>Responsibilities<br><br>Oversee the maintenance, configuration, and optimization of the HRIS to meet the evolving needs of the organization Lead the implementation of new HRIS modules and enhancements, ensuring successful project management from inception to rollout Provide expert guidance and support to HR teams in utilizing HR technology for strategic initiatives and operational efficiency Conduct data audits to ensure the integrity and accuracy of HR information, implementing solutions for identified discrepancies Generate complex reports and analyses to drive HR strategy and measure the effectiveness of HR programs Facilitate training sessions for HR personnel and system users, fostering proficiency in HRIS functionalities Collaborate with the IT department to ensure system reliability, troubleshoot issues, and oversee system upgrades Act as a liaison between HR and software vendors, negotiating service agreements and managing vendor relationships Research and adopt HRIS best practices, staying updated on industry trends to continuously improve system capabilities Support change management efforts associated with HRIS enhancements and act as a change agent within the HR team<br><br>Requirements<br><br>Bachelor's degree in Human Resources, Information Technology, or a related field; Master's degree preferred5-7 years of experience in HRIS administration or related HR functions, with a focus on system management and analytics Deep understanding of HRIS technology, data management, and reporting processes Strong analytical skills with the ability to interpret data and provide actionable insights Proficient with HR reporting tools and software, including advanced Excel skills Excellent project management abilities and experience in leading system implementations Effective communication and interpersonal skills to collaborate with various teams and stakeholders Demonstrated ability to manage multiple projects and priorities in a fast-paced environment Strong problem-solving skills with a focus on continuous process improvement Passionate about leveraging technology to enhance HR functions and the employee experience
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.<br><br>Key Accountabilities And Activities<br><br>Quality Assurance<br><br>Lead and supervise the quality assurance activities within the team. Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system. Assess script adherence, data accuracy, process consistency, and product knowledge. Analyze failures and potential failures, and develop action plans and preventive measures. Communicate results and findings to management and stakeholders. Ensure compliance with monitoring sample sizes for all team members. Verify and ensure adherence to sample size requirements for new agents. Generate and deliver regular business intelligence & quality assurance reports. Review and analyze quality variations from metrics and identify problem areas. Collaborate with internal stakeholders to address quality-related issues and improve processes. Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.<br><br>Process Improvement<br><br>Identify opportunities for process improvement and efficiency enhancement. Collaborate with cross-functional teams to implement process changes and best practices. Provide recommendations for training needs based on quality evaluations. Continuously review and update quality monitoring guidelines and score sheets.<br><br>Team Management<br><br>Provide guidance and support to the QA team members. Conduct regular coaching and feedback sessions to improve performance. Develop and deliver training sessions to enhance agents' quality performance. Foster a positive and collaborative work environment within the QA team. Conduct regular team meetings to discuss quality updates and address concerns.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>4–6 years of experience in operations, fleet management, logistics, or quality control. Strong analytical and reporting skills KPI monitoring and performance management Strong communication skills<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration or a relevant field is required.
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Key Activities:<br><br>Manage third-party picker workforce operations by sourcing and onboarding suitable partners, coordinating picker interviews, aligning on store coverage and shift requirements, and ensuring operational readiness including transportation arrangements, housing proximity, and on-time attendance at assigned stores. Monitor and improve in-store picker performance by tracking attendance, hygiene standards, and operational productivity; coordinating training and feedback with partners; and requesting replacements when performance does not meet Hunger Station standards within the defined improvement period. Analyze workforce and operational performance metrics (e.g., utilization, adherence, attendance) to identify inefficiencies, address store-level workforce gaps, and implement actionable improvements that optimize staffing effectiveness. Manage vendor onboarding and partnership processes by reviewing contracts, evaluating vendor operational readiness, and collaborating with cross-functional teams (Finance, Legal, Procurement, and Operations) to ensure compliance with Hunger Station standards and a smooth partner engagement process. Oversee third-party partner performance and accountability, addressing operational issues and lack of responsiveness through structured escalation, applying contractual penalties when applicable, and recommending partnership suspension or termination when vendors consistently fail to meet Hunger Station standards. Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear directions, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives. Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>3–6 years of experience in Workforce Management, Operations Planning, or Capacity Planning Experience in contact center / logistics / operations-heavy environments Proven exposure to forecasting, scheduling, and performance reporting Experience managing cross-functional stakeholders (Operations, HR, Finance, procurement) Bachelor’s degree in Engineering, Data science, Computer Science, Supply Chain or a relevant field is required.
Qiddiya Investment Company is leading the charge in transforming the entertainment landscape in Saudi Arabia, and we are looking for a strategic and skilled Senior Specialist - HRIS (Human Resources Information System) to join our HR team. In this role, you will play a key part in the management and enhancement of our HRIS, ensuring that our human resources operations run smoothly and efficiently.<br><br>As a Senior Specialist in HRIS, you will take the lead in configuring and implementing HR systems, streamlining HR processes, and utilizing data analytics to support informed decision-making across the organization.<br><br>Responsibilities<br><br>Oversee the maintenance, configuration, and optimization of the HRIS to meet the evolving needs of the organization Lead the implementation of new HRIS modules and enhancements, ensuring successful project management from inception to rollout Provide expert guidance and support to HR teams in utilizing HR technology for strategic initiatives and operational efficiency Conduct data audits to ensure the integrity and accuracy of HR information, implementing solutions for identified discrepancies Generate complex reports and analyses to drive HR strategy and measure the effectiveness of HR programs Facilitate training sessions for HR personnel and system users, fostering proficiency in HRIS functionalities Collaborate with the IT department to ensure system reliability, troubleshoot issues, and oversee system upgrades Act as a liaison between HR and software vendors, negotiating service agreements and managing vendor relationships Research and adopt HRIS best practices, staying updated on industry trends to continuously improve system capabilities Support change management efforts associated with HRIS enhancements and act as a change agent within the HR team<br><br>Requirements<br><br>Bachelor's degree in Human Resources, Information Technology, or a related field; Master's degree preferred5-7 years of experience in HRIS administration or related HR functions, with a focus on system management and analytics Deep understanding of HRIS technology, data management, and reporting processes Strong analytical skills with the ability to interpret data and provide actionable insights Proficient with HR reporting tools and software, including advanced Excel skills Excellent project management abilities and experience in leading system implementations Effective communication and interpersonal skills to collaborate with various teams and stakeholders Demonstrated ability to manage multiple projects and priorities in a fast-paced environment Strong problem-solving skills with a focus on continuous process improvement Passionate about leveraging technology to enhance HR functions and the employee experience
Be the change. Join the world’s most visionary developer.<br>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.<br>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.<br>Join RSG and be part of the positive change for Saudi Arabia and the world.<br>Job Purpose Supervise the end-to-end vulnerability management lifecycle across RSG's systems, networks, applications, and cloud assets, ensuring continuous exposure visibility and timely remediation execution.<br>KEY RESPONSIBILITIES/ ACCOUNTABILITIES/ Include not limited too<br>Maintain a continuously updated asset inventory spanning on-premises, cloud, mobile, and OT environments, mapping exposures against asset criticality and business risk context.<br>Plan and execute continuous vulnerability scanning, configuration assessments, and misconfiguration detection across RSG's digital infrastructure to ensure comprehensive coverage.<br>Prioritize identified vulnerabilities using risk-based frameworks that integrate asset criticality ratings, threat intelligence feeds, and exploit likelihood scoring.<br>Coordinate with remediation teams, including infrastructure, application, and cloud owners. to guide patching activities, configuration changes, and compensating control implementation.<br>Track and verify remediation progress through structured retesting cycles, validating fixes and confirming closure of open findings in line with defined SLAs.<br>Produce vulnerability status reports and dashboards covering open findings, remediation progress, aging metrics, and overall exposure reduction trends for senior stakeholder review.<br>Maintain and continuously improve the vulnerability management policy, process workflows, toolchain configuration, and governance documentation in alignment with cybersecurity standards.<br>Support the integration of vulnerability management controls into Dev Ops and CI/CD pipelines, contributing to secure development practices across RSG's technology delivery lifecycle.<br>Contribute to the automation of vulnerability management workflows through scripting and orchestration tools to enhance scanning efficiency and reduce manual effort.<br>KNOWLEDGE AND EXPERIENCE<br>Academic Qualifications Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field.<br>Professional Certifications<br>Certified Ethical Hacker (CEH) – Preferred Comp TIA Security+ – Preferred GIAC Vulnerability Assessment Analyst (GEVA) – Preferred<br>Skills Asset Discovery and Inventory Management Vulnerability Scanning and Tool Operation Risk-Based Vulnerability Prioritization Patch Management Coordination and Remediation Tracking Automation of Vulnerability Management Workflows Vulnerability Metrics Reporting and Dashboard Creation Cloud Vulnerability Management Secure Dev Ops / CI/CD Vulnerability Integration OT and Industrial Control Systems Security<br>Experience Years & Nature of Experience<br>Minimum 6 years of experience in cybersecurity, vulnerability management, vulnerability assessment, remediation coordination, and security risk management within enterprise environments. Experience in cloud security, exposure management, and cross-functional collaboration with infrastructure, application, and security teams is preferred.
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.<br><br>Key Accountabilities And Activities<br><br>Quality Assurance<br><br>Lead and supervise the quality assurance activities within the team. Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system. Assess script adherence, data accuracy, process consistency, and product knowledge. Analyze failures and potential failures, and develop action plans and preventive measures. Communicate results and findings to management and stakeholders. Ensure compliance with monitoring sample sizes for all team members. Verify and ensure adherence to sample size requirements for new agents. Generate and deliver regular business intelligence & quality assurance reports. Review and analyze quality variations from metrics and identify problem areas. Collaborate with internal stakeholders to address quality-related issues and improve processes. Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.<br><br>Process Improvement<br><br>Identify opportunities for process improvement and efficiency enhancement. Collaborate with cross-functional teams to implement process changes and best practices. Provide recommendations for training needs based on quality evaluations. Continuously review and update quality monitoring guidelines and score sheets.<br><br>Team Management<br><br>Provide guidance and support to the QA team members. Conduct regular coaching and feedback sessions to improve performance. Develop and deliver training sessions to enhance agents' quality performance. Foster a positive and collaborative work environment within the QA team. Conduct regular team meetings to discuss quality updates and address concerns.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>4–6 years of experience in operations, fleet management, logistics, or quality control. Strong analytical and reporting skills KPI monitoring and performance management Strong communication skills<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration or a relevant field is required.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Additional Information<br><br>Job Number 26118381<br><br>Job Category Spa<br><br>Location Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia, 23326VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Supporting Management of Spa Operations and Budgets<br><br> Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment and uniforms. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Manages supplies and equipment inventories within budget. Maintains cleanliness of spa and related areas and equipment. Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br><br>Ensuring and Delivering Exceptional Customer Service<br><br> Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. Strives to improve service performance.<br><br>Conducting Human Resources Activities<br><br> Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Ensures employees understand expectations and parameters. Brings issues to the attention of the department manager and Human Resources as necessary. Observes service behaviors of employees and providing feedback to individuals. Participates in employee progressive discipline procedures. Participates in an on-going employee recognition program. Reviews comment cards and guest satisfaction results with employees. Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. Supervises on-going training initiatives and conducting training when appropriate. Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. Celebrates successes and publicly recognizes the contributions of team members. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
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Job Purpose Summary: <br> <p><span>The incumbent will be responsible for assisting the management of the process of credit approval on individual credit facility proposals for Corporate and Retail customers (only those retail proposals that fall outside applicable policy parameters), forwarded to them by the appropriate departments/ units. The incumbent will assess the quality of the credit exposure sought to be undertaken and adherence to established policies and procedures. The incumbent will constantly research and seek to apply best practices in credit risk, in accordance with Basel II and other relevant guidelines.</span></p><br> <br> <br><br> Main Responsibilities: <br> <p><strong> A. Shareholder & Financial:</strong></p><br><p>- Perform activities within the assigned Credit Risk Strategy that reflects the Group’s tolerance for risk and the level of profitability the Group expects to achieve for incurring various credit risks.</p><br><p>- Ensure the use of a standardized process for evaluating credit proposals ensuring that all approved credits are within QNB’s Credit Risk Strategy.</p><br><p>- Assist the SVP of Risk in creating Key Performance Indicators (KPIs) for the department and monitor their achievement on periodic basis</p><br><p>- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor same.</p><br><p>- Implements KPI’s and best practices for role</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p>- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.</p><br><p> <strong>B. Customer (Internal & External):</strong></p><br><p>- Coordinate with Compliance Group to ensure an appropriate response to obtain updates on regulations pertaining to credit risk review that are promulgated by the Central Bank, if any.</p><br><p>- Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives.</p><br><p>- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</p><br><p>- Assist the SVP of Risk in the development/ finalization of Service Level Agreements (SLAs) between the respective overseas operations and Head Office units/ departments as and when needed, to the extent they relate to the business functions.</p><br><p>- Ensure adherence to the Turn around Times (TAT) specified in the SLAs.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p><strong> C. Internal (Processes, Products, Regulatory):</strong></p><br><p> Continuous Improvement:</p><br><p>- Perform credit assessments, and provide credit approvals within the authority delegated to the incumbent.</p><br><p>- Ensure compliance with established/ approved credit risk policies and procedures and ensure that a sound environment for identifying, measuring, monitoring and controlling credit risk is in place.</p><br><p>- Check coordination with business unit Relationship Managers for the timely receipt of customer documents/ other information required to evaluate the credit worthiness of the proposed borrowers.</p><br><p>- Supervise the assessment of the credit proposals is adequate and analyses the various credit risk facets to measure a final credit risk rating including (but not limited to) an assessment of the requested facility and guarantees provided, client management and background, industry analysis, country analysis, external agency credit rating (if applicable), financial and cash flow analysis and the risk rating from the credit risk rating tool in use. </p><br><p>- Based on the assessment, recommend extending or declining the facility request or asking for additional security/ further structuring of the deal/ facility to safeguard the Group’s interests.</p><br><p>- Ensure that all credit approvals meet overall policy guidelines and QCB regulations and to stipulate terms and conditions to mitigate the credit risk borne/ faced by the Group.</p><br><p>- Work towards improving overall Group credit portfolio by instilling credit risk best practices.</p><br><p>- Address/ facilitate correction of any weaknesses identified during assessments, audits, or examinations.</p><br><p>- Coordinate activities with business units to ensure the timely processing of customer credit requests within established TATs.</p><br><p>- Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br><p>- Identify and encourage people to adopt practices better than the industry standard.</p><br><p>- Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</p><br><p>- Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br><p><strong>D. Learning & Knowledge:</strong></p><br><p>- Possess an understanding of business processes and controls in all related credit/ operational areas.</p><br><p>- Maintain an understanding of all pertinent regulations as well as best practices pertaining to the overall credit operations.</p><br><p>- Support in risk management training across all business areas within the Group.</p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br><p>- Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</p><br><p>- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br><p>- Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.</p><br><p><strong> E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Learning & Knowledge <br> <p><span>-</span><span>University graduate (Bachelor’s degree) preferably with a Major in Engineering or Business Administration (related field of study), Masters preferred.</span></p><br><p><span>-</span><span>Professional certification such as PRM, CPA, CFA is preferred.</span></p><br><p><span>-</span><span>Minimum of 8 years’ experience in a major bank of which at least 2 years in bank in risk function.</span></p><br><p><span>-</span><span>Excellent oral and numerical and written communication skills in English and Arabic (preferred).</span></p><br><p><span>-</span><span>Knowledge of Basel II Accord, with particular emphasis on credit-related issues and credit modelling methodologies.</span></p><br><p><span>-</span><span>Excellent quantitative modelling, analytical, and research skills.</span></p><br><p><span>-</span><span>Experience in working with large and complex data sets. Knowledge of financial markets and products.</span></p><br><p><span>-</span><span>Proficiency in risk concepts, banking products/ operations/ systems, pertinent regulatory requirements, International Accounting Standards and related pronouncements.</span></p><br><p><span>-</span><span>In-depth understanding of credit risk methodologies (KMV, Credit / Metrics, etc.), interest rate modelling [short rate models, HJM, BGM, etc.], VAR, and/or other complex financial risk modelling highly desirable.</span></p><br><p><span>-</span><span>Adequate knowledge of IT systems/ applications.</span></p><br><p><span>-</span><span>Self-motivated, eye for detail with ability to work with others and lead teams from diverse cultural backgrounds.</span></p><br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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