Quality Assurance / Quality Control Jobs in Saudi

Job Summary Responsible for leading and managing all procurement activities related to construction and MEP projects, ensuring timely acquisition of materials, equipment, and subcontract services while maintaining quality, cost efficiency, and compliance. Key Responsibilities· Develop and implement procurement strategies aligned with company objectives.· Manage sourcing, evaluation, and qualification of suppliers and subcontractors.· Negotiate contracts, pricing, payment terms, and delivery schedules.· Monitor supplier performance and maintain strategic relationships.· Coordinate procurement requirements with project, engineering, and finance teams.· Ensure timely delivery of materials and services to support project schedules.· Control procurement costs and identify cost-saving opportunities.· Prepare procurement reports, forecasts, and performance metrics.· Ensure compliance with company policies and contractual obligations.· Manage procurement risks and supply chain disruptions. Qualifications Bachelor’s Degree in Engineering, Supply Chain Management, Business Administration, or related field. Experience Requirements Minimum 10 years of experience in construction and contracting companies, including at least 5 years in a managerial procurement role. Core Competencies· Leadership and Team Management· Communication and Negotiation Skills· Problem Solving and Decision Making· Commercial and Financial Awareness· Project Coordination and Planning Key Performance Indicators (KPIs)· Procurement cost savings· Supplier performance index· On-time delivery rate· Procurement cycle time Budget compliance

Qualifications<br>Bachelor’s degree in human resources, Business Administration, Engineering, or related field (master’s preferred). Professional certifications in HR, L&D, or Performance Management are an advantage. Saudi Nationality Only <br><br>Required Skills<br>Minimum 10+ years of experience in performance management and training, preferably within construction, contracting, or related industrial sectors. Proven experience in managing large-scale workforce development programs and performance systems in project-based environments. Experience in managing large-scale workforce development programs and performance systems in project-based environments.<br><br>Responsibilities<br>Ensure alignment of performance and training initiatives with corporate strategy and business goals. Uphold company policies, procedures, and compliance with local labor laws and industry standards. Promote a culture of continuous improvement, accountability, and professional development. Manage budgets related to training and development efficiently. Utilize data and analytics to support decision-making and report on effectiveness of initiatives. Design and implement performance management frameworks (KPIs, scorecards, appraisal systems) tailored to construction/project-based environments. Drive cascading of organizational objectives into departmental and individual KPIs. Lead annual performance review cycles, including goal setting, mid-year reviews, and final evaluations. Monitor performance trends and provide actionable insights to senior management. Train managers on effective performance management practices and feedback techniques. Develop and execute the company’s training and learning strategy aligned with workforce needs. Conduct training needs analysis across projects, engineering, and corporate functions. Develop technical, behavioral, leadership, and safety training programs relevant to construction operations. Manage relationships with external training providers and certification bodies. Oversee onboarding and induction programs for new hires and project staff. Identify skill gaps and develop competency frameworks for key roles. Support succession planning and leadership development initiatives. Promote continuous professional development, particularly for engineering and project roles. Implement and manage Learning Management Systems (LMS) and Performance Management Systems (PMS). Track training effectiveness, ROI, and performance improvement metrics. Prepare reports and dashboards for senior leadership. Ensure training programs meet regulatory, safety, and industry certification requirements. Support compliance with ISO and other relevant construction standards.

Company Description QAID | قيد is an Odoo Partner dedicated to helping organizations enhance efficiency, scalability, and market reach through smart, tailored solutions. The company focuses on bringing net positive change and growth for clients by aligning ERP and digital marketing strategies with real business needs. QAID uses a holistic approach, beginning with in-depth analysis of each client’s processes and goals, to design solutions that are effective rather than unnecessarily complex. Through exclusive web and app development services combined with digital marketing expertise, QAID enables businesses to operate intelligently, strengthen their brand, and stand out in their industries.<br>Role Description The Odoo Sales Manager is a full-time, on-site role based in Riyadh, responsible for driving sales of Odoo ERP solutions and related services. Day-to-day activities include identifying and qualifying leads, conducting discovery meetings, and presenting tailored Odoo demos that address client pain points and operational goals. The role involves preparing proposals, managing the sales pipeline, negotiating contracts, and closing deals in coordination with technical and implementation teams. The Odoo Sales Manager collaborates closely with consultants and developers to ensure proposed solutions are feasible and aligned with client requirements, while maintaining strong, long-term relationships through regular follow-ups and account management. The position also includes monitoring market trends, contributing to sales strategies and campaigns, and providing feedback to improve QAID’s service offerings and customer experience.<br>Qualifications<br> Strong Odoo ERP sales experience, including solution selling, requirements discovery, and demo presentation. Solid background in B2B sales, account management, and pipeline management within technology, ERP, or software solutions. Ability to collaborate effectively with technical teams (consultants, developers, implementers) to shape realistic and value-driven proposals. Excellent communication, negotiation, and interpersonal skills in both written and verbal form. Comfort with consultative selling approaches, including needs analysis, ROI discussions, and value-based positioning. Proficiency in using CRM tools for lead management, forecasting, and reporting, preferably Odoo CRM. Understanding of business processes in areas such as finance, operations, inventory, and sales, and how ERP can optimize them. Bachelor’s degree in Business, Marketing, Information Systems, or a related field, or equivalent practical experience. Ability to work on-site in Riyadh and travel to client locations as needed. Fluency in English; Arabic proficiency is highly beneficial. Prior experience with Odoo implementation partners or other ERP vendors is an advantage. Self-driven, organized, and able to meet sales targets and deadlines in a fast-paced environment.

CRM Manager<br>About Reef Group<br>Reef Group is one of Saudi Arabia’s leading fragrance companies, committed to delivering exceptional customer experiences through innovation, quality, and continuous growth. As we expand our presence, we are looking for a CRM Manager to lead our customer relationship strategy and strengthen customer engagement across all touchpoints.<br>Key Responsibilities<br>Develop and execute the company’s CRM strategy to drive customer acquisition, engagement, retention, and loyalty. Design and optimize customer journeys across multiple channels, including Email, SMS, Whats App, Push Notifications, and Mobile App. Build customer segmentation strategies based on behavioral and transactional data. Plan, launch, and monitor CRM campaigns to maximize customer lifetime value. Analyze campaign performance and customer insights, providing actionable recommendations. Work closely with Marketing, E-commerce, Retail, Digital, and Data teams to deliver personalized customer experiences. Manage CRM systems and marketing automation platforms. Monitor key CRM KPIs such as retention rate, repeat purchase rate, customer lifetime value (CLV), engagement, and campaign ROI. Ensure data quality and compliance with relevant privacy regulations.<br>Qualifications<br>Bachelor’s degree in Marketing, Business Administration, or a related field. Minimum 5 years of experience in CRM, Customer Lifecycle Management, or Loyalty. Experience with CRM platforms such as Salesforce, Microsoft Dynamics, Braze, Hub Spot, Emarsys, or similar. Strong analytical skills with experience using customer data to drive business decisions. Excellent communication and stakeholder management skills. Experience in Retail, Beauty, Luxury, FMCG, or E-commerce is highly preferred.<br>Why Join Reef Group?<br>Be part of a fast-growing Saudi brand with ambitious regional and global expansion. Work in a dynamic and collaborative environment. Play a key role in shaping the company’s customer experience and loyalty strategy. Competitive salary and attractive career development opportunities.<br>Location: Riyadh, Saudi Arabia

Be the change. Join the world’s most visionary developer.<br>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.<br>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.<br>Join RSG and be part of the positive change for Saudi Arabia and the world.<br>Job Purpose<br>Manage the development, governance, and execution of RSG's HR strategy framework, project portfolio, and divisional planning cycle, ensuring alignment with corporate objectives and integrated delivery across all HR functions.<br>Functional Responsibilities:<br>This job description outlines the core responsibilities of the role but is not exhaustive. Additional tasks related to the broader department may be assigned as required.<br>Manage the development and maintenance of RSG's People and HR strategy framework and HR service model, ensuring alignment with corporate strategy and evolving business priorities across all HR functions. Monitor the execution of the HR strategy roadmap, tracking progress against defined milestones, identifying delivery risks, and providing structured performance updates to senior HR leadership. Drive the governance of strategic HR projects and initiatives, establishing reporting cadences, coordinating cross-functional stakeholders, and ensuring timely and structured delivery in line with defined objectives. Act as the focal point for HR project governance, maintaining structured delivery frameworks, documentation standards, and stakeholder coordination protocols across all active HR strategic initiatives. Manage the annual business planning cycle for the HR division, coordinating input from all HR functions, consolidating deliverables and budget submissions, and ensuring timely alignment with RSG's business planning calendar. Develop, cascade, and monitor the HR division's KPIs and objectives in coordination with the Strategy & Performance division, ensuring alignment with corporate performance frameworks and consistent tracking across all HR functions. Integrate change management strategies into RSG projects and initiatives that affect people, overseeing stakeholder engagement, communication planning, and transition support, while monitoring and managing the people impact of organizational changes to ensure smooth adoption throughout the change process, in alignment with the organizational culture and internal communications units. Develop and maintain the HR shared services delivery model between Group HR and RSG subsidiaries, defining the service catalog, pricing framework, and governance method, and conducting periodic HR maturity assessments to inform continuous improvement. Facilitate alignment between corporate strategy and HR deliverables through structured project planning, milestone tracking, and cross-functional execution reviews. Contribute to enterprise-wide transformation initiatives from an HR strategy perspective, in collaboration with the organization design & workforce planning section and other relevant HR functions, ensuring operational and people impacts are assessed, planned, and executed in the best interest of RSG. Support the development and implementation of RSG's Saudization strategy in collaboration with relevant HR functions, contributing to workforce localization planning, people upskilling, succession planning, and vocational and internship programs, ensuring HR's role in Saudization compliance and regulatory reporting is fulfilled in alignment with internal control standards. Support GRC and internal audit processes from a project governance perspective by maintaining structured documentation of HR strategic initiatives, milestone tracking records, and divisional performance reports, coordinating with the HR Policies & Procedures section as the primary compliance and regulatory contact for the HR division.<br>Managerial Responsibilities:Contribute to providing input to the Department’s strategy from the Section or Unit perspective, in alignment with RSG’s vision and mission. Contribute to developing the Section or Unit’s objectives, KPIs, and annual operational plans, ensuring implementation meets performance targets. Contribute to the Section or Unit’s budget preparation and monitor financial performance. Implement and ensure adherence to Section or Unit policies and procedures; oversee performance and KPI communication. Ensure effective staffing, development, and deployment of Section or Unit employees in coordination with higher management.<br>Job Requirements Academic Qualifications:Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a related field. (Master’s Degree Preferred) Years of Experience: 10 years (with 2+ in managerial roles) of relevant experience Other Requirements:Project Management Professional (PMP) or equivalent project governance certification is preferred HR certifications such as SHRM-CP, CIPD, APHRI, or equivalent are preferred Experience in organizational change management or holding a recognized change management certification (e.g., Prosci, ACMP) is preferred<br>Key Interactions Internal Interactions External Interactions:HR Centers of Excellence Organization Design & Workforce Planning Unit RSG Subsidiaries (where applicable) Strategy & Performance GRCLegal Sustainability

About the Job Pastry & Chocolate Production Chef | Riyadh, Saudi Arabia | Full-Time | On-Site A leading Saudi sweets and bakery brand operating a high-volume production kitchen that supplies a growing multi-branch retail network. The role owns the full pastry and chocolate production line end-to-end — from recipe execution and new product development to team leadership, food safety, and cost control. Company name shared after initial screening.<br>About the Role We're looking for a Production Chef who has actually run a professional pastry and chocolate operation — not a home baker who scaled up, and not a hotel pastry assistant who only executed someone else's recipes. You know what proper tempering looks like, you can build a praline and bonbon range from scratch, you understand why a mousse fails in summer humidity, and you can hold a production team to the exact same taste and appearance every single batch. You've owned the recipe book, not just followed it. If your background is purely cafe baking, single-shop production, or hotel banquet pastry without daily volume responsibility, this role isn't the right fit.<br>Key Responsibilities1. Own the full pastry and chocolate production line — daily output, recipe execution, and final product consistency2. Lead and develop the production team — task allocation, technical training, and on-the-line performance management3. Manage all chocolate work end-to-end — tempering, fillings, pralines, bonbons, molding, packaging, and storage4. Develop new pastry and chocolate products aligned with brand identity and seasonal market direction5. Plan daily production volumes based on sales forecasts and branch orders; minimize waste and over-production6. Enforce HACCP, food safety, and hygiene standards across the production floor at all times7. Manage raw material inventory, supplier coordination, and ordering cycles to avoid stock-outs and excess8. Ensure proper operation, maintenance, and calibration of ovens, tempering machines, and production equipment9. Partner with operations and finance on cost control, recipe costing, and production efficiency targets<br>Requirements1. Minimum 5 years of hands-on production experience in professional pastry and chocolate — this is a requirement, not a preference2. Demonstrated mastery of chocolate tempering, praline and bonbon production, and decorative finishing3. Advanced working experience with mousse, tart, cake, and entremet production at commercial volumes4. Proven track record leading a production team in a high-volume bakery, patisserie, or sweets brand5. Working knowledge of HACCP, food safety standards, and Saudi food regulatory requirements6. Strong understanding of recipe costing, yield management, and waste control7. Hands-on familiarity with commercial pastry and chocolate equipment — not just front-of-house exposure8. Formal culinary or pastry certification (Le Cordon Bleu, Valrhona, Callebaut Academy, or equivalent) is a strong advantage9. Working knowledge of English for vendor and brand communication. Arabic is a strong advantage given the nature of team interaction10. Based in or willing to relocate to Riyadh

Egis is a leading global organisation in architecture, consulting, construction engineering, operations and mobility services. We partner with clients to design, deliver and operate smarter infrastructure and places that respond to the world’s evolving needs.<br><br>With more than 22,000 employees worldwide, we combine global capability with strong local insight. Our multidisciplinary expertise enables us to deliver innovative, practical and sustainable solutions that help build more balanced, resilient communities.<br><br>At Egis, you’ll be part of a business shaping the future of cities, transport, energy and the built environment, creating lasting impact where it matters most.<br><br><br><br>Job Description<br><br>We are seeking an experienced Risk Manager to join our consulting firm in Jeddah, Saudi Arabia. In this role, you will be responsible for identifying, analyzing, and mitigating organizational risks across diverse client engagements. You will work collaboratively with senior consultants and clients to develop comprehensive risk management strategies that align with business objectives and regulatory requirements. The ideal candidate will demonstrate strong analytical capabilities, meticulous attention to detail, and the ability to communicate complex risk concepts to stakeholders at all levels.<br><br>Conduct comprehensive risk assessments and analyses for client organizations across various ereas Develop and implement risk mitigation strategies and action plans tailored to client needs and organizational objectives Identify, document, and prioritize risks using established risk management frameworks and methodologies Analyze risk data and trends to provide actionable insights and recommendations to clients and internal teams Prepare detailed risk reports, dashboards, and presentations for executive stakeholders and board-level audiences Ensure compliance with regulatory requirements and industry standards related to risk management Collaborate with cross-functional teams to integrate risk management into business processes and decision-making Monitor and evaluate the effectiveness of implemented risk mitigation measures Stay current with emerging risks, regulatory changes, and best practices in risk management Support the development of business continuity and disaster recovery plans for clients Mentor junior consultants and contribute to the development of risk management methodologies and tools<br><br><br>Qualifications<br><br>Bachelor's degree in engineering, Risk Management, or a related field Minimum of 15 years of experience in risk management, preferably in the construction or real estate industry Professional certifications such as PRM (Professional Risk Manager) or ARM (associate in risk management) preferred In-depth knowledge of codes and safety standards in Saudi Arabia Minimum 5 years of professional experience in risk management, preferably within a consulting environment Demonstrated expertise in risk assessment, analysis, and mitigation strategy development Strong knowledge of risk management frameworks such as ISO 31000, COSO, or equivalent methodologies Proficiency in data analysis and interpretation with advanced Excel skills Experience with risk management software and data visualization tools Excellent written and verbal communication skills with the ability to present complex information clearly Strong organizational and project management capabilities Proven problem-solving abilities and analytical mindset Knowledge of regulatory compliance requirements and industry-specific risk landscapes Experience working with diverse stakeholders and cross-functional teams Preferred: Background in enterprise risk management (ERM) or consulting experience Preferred: Familiarity with business continuity planning and disaster recovery frameworks Preferred: Professional certifications such as FRM, CRM, or equivalent risk management credentials

Are you a technical sales professional with a strong oil and gas network across the GCC who wants to own a high-growth regional territory?<br>A well-established industrial manufacturing business with over 100 years of engineering heritage is expanding aggressively across KSA and MENA. They design and supply vacuum systems, process equipment and turnkey engineering solutions to clients in oil and gas, pharma and chemicals. With repeat customers already in the region and serious investment behind this expansion, they are now hiring their key commercial hire in Saudi.<br>What's in it for you? SAR 20,000 per month base salary plus commission Dubai-based Direct reporting line into the International Sales Director Real territory ownership across the KSA and MENA from day one Backing of an established global manufacturer with a strong regional pipeline<br>What will you be doing? Owning the full sales cycle across KSA and MENA, from first conversation to signed contract Building and managing senior relationships with clients in oil and gas, pharma and chemical industries Following up on qualified leads and generating new business through field activity Managing RFP responses and coordinating proposals with the technical team Winning aftermarket and service contracts alongside new equipment sales Travelling across the region to meet clients and develop the territory<br>What do you need? Direct experience selling vacuum systems, process equipment or turnkey engineering solutions An established network of contacts in oil and gas across the GCCA track record of closing complex, high-value B2B deals Comfortable working autonomously in a small, scaling international team Willing to travel frequently across KSA and MENAArabic language skills are a bonus for wider regional coverage Based in KSA<br>Don't worry if your CV isn't up to date. Share your Linked In profile and we'll take it from there. You can also reach me directly if you'd like to find out more.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.<br><br><br>We are currently looking to hire an Office Manager/Secretary Location: Khobar, Saudi Arabia (onsite)<br><br>Key Responsibilities:CEO’s Strategic Support: Orchestrate end-to-end schedule (travel, meetings, conferences), gate communications, represent CEO in select meetings, and deliver crisp meeting minutes. Document & Workflow Excellence: Draft CEO correspondence, manage sensitive documents (faxes, mail, checks), and support presentation/prep for hiring, approvals, and admin tasks. Office Operations: Maintain supplies inventory, ensure equipment functionality, and optimize admin policies. Cross-Functional Collaboration: Liaise with external partners and internal teams (Project, Procurement, Sales, Finance, HR) to streamline workflows.<br><br>Required Skills:• 3+ years supporting C-suite/executives (tech or fast-paced industry preferred).• Mastery of calendar management, document control, and stakeholder communication.• Proactive problem-solver who anticipates needs and drives efficiency.<br><br><br><br><br><br><br>WHAT’S ON OFFERYou will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Ahsan@aven-sys.com. Your interest will be treated with strict confidentiality.<br>CONSULTANT DETAILSConsultant Name: Ahsan Avensys Consulting Pte Ltd EA Licence 12C5759<br>Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Cybersecurity Manager Location: Saudi Arabia-Jededah Experience: 5–12 Years Industry: Cybersecurity / Information Security About the Role We are seeking a highly skilled and experienced Cybersecurity Manager to join our team. The ideal candidate will have a strong blend of technical expertise, hands-on operational experience, and leadership capabilities, with a proven track record in designing, implementing, and managing cybersecurity programs across complex environments. This role requires a strategic thinker who can also operate at a deep technical level, lead security teams, and work closely with executive leadership, clients, and stakeholders to ensure robust cybersecurity posture and compliance with local and international standards. Key Responsibilities Lead and manage end-to-end cybersecurity operations, including SOC, incident response, threat intelligence, and vulnerability management. Design, implement, and continuously improve information security frameworks, policies, and procedures. Oversee risk assessments, penetration testing, and security assessments, ensuring timely remediation. Manage and respond to cyber incidents, leading investigations, root cause analysis, and post-incident reporting. Ensure compliance with regulatory and industry standards (e.g., NCA, ISO 27001, NIST, SAMA, PCI-DSS). Collaborate with internal teams and clients to align cybersecurity strategies with business objectives. Lead, mentor, and develop cybersecurity engineers and analysts. Evaluate, implement, and manage security tools and technologies (SIEM, SOAR, EDR, DLP, IAM, etc.). Prepare executive-level security reports, dashboards, and risk summaries. Stay up to date with emerging threats, vulnerabilities, and cybersecurity trends. Required Experience & Skills5–12 years of experience in cybersecurity or information security roles. Strong hands-on technical background in:Security Operations (SOC) Incident Response & Digital Forensics Network & Cloud Security Vulnerability Management & Penetration Testing Proven experience in security architecture and security controls design. Solid understanding of GRC (Governance, Risk, and Compliance). Experience working with enterprise and government environments is a strong plus. Ability to communicate complex technical concepts to non-technical stakeholders. Strong leadership, decision-making, and problem-solving skills. Certifications (Required / Preferred) CISSP (Required or Strongly Preferred) CISM or CISACEH / OSCP / GPENISO 27001 Lead Implementer or Lead Auditor Cloud Security certifications (AWS, Azure, or GCP Security) are a plus Any NCA-related or local regulatory certifications are a plus Education Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field Master’s degree is a plus Why Join UsWork with a leading cybersecurity organization in the region Engage in high-impact, national-level and enterprise cybersecurity projects Continuous learning, certification support, and career growth Collaborative, innovative, and professional work environment

Company Description QAID | قيد is an Odoo Partner dedicated to helping organizations enhance efficiency, scalability, and market reach through smart, tailored solutions. The company focuses on bringing net positive change and growth for clients by aligning ERP and digital marketing strategies with real business needs. QAID uses a holistic approach, beginning with in-depth analysis of each client’s processes and goals, to design solutions that are effective rather than unnecessarily complex. Through exclusive web and app development services combined with digital marketing expertise, QAID enables businesses to operate intelligently, strengthen their brand, and stand out in their industries.<br>Role Description The Odoo Sales Manager is a full-time, on-site role based in Riyadh, responsible for driving sales of Odoo ERP solutions and related services. Day-to-day activities include identifying and qualifying leads, conducting discovery meetings, and presenting tailored Odoo demos that address client pain points and operational goals. The role involves preparing proposals, managing the sales pipeline, negotiating contracts, and closing deals in coordination with technical and implementation teams. The Odoo Sales Manager collaborates closely with consultants and developers to ensure proposed solutions are feasible and aligned with client requirements, while maintaining strong, long-term relationships through regular follow-ups and account management. The position also includes monitoring market trends, contributing to sales strategies and campaigns, and providing feedback to improve QAID’s service offerings and customer experience.<br>Qualifications<br> Strong Odoo ERP sales experience, including solution selling, requirements discovery, and demo presentation. Solid background in B2B sales, account management, and pipeline management within technology, ERP, or software solutions. Ability to collaborate effectively with technical teams (consultants, developers, implementers) to shape realistic and value-driven proposals. Excellent communication, negotiation, and interpersonal skills in both written and verbal form. Comfort with consultative selling approaches, including needs analysis, ROI discussions, and value-based positioning. Proficiency in using CRM tools for lead management, forecasting, and reporting, preferably Odoo CRM. Understanding of business processes in areas such as finance, operations, inventory, and sales, and how ERP can optimize them. Bachelor’s degree in Business, Marketing, Information Systems, or a related field, or equivalent practical experience. Ability to work on-site in Riyadh and travel to client locations as needed. Fluency in English; Arabic proficiency is highly beneficial. Prior experience with Odoo implementation partners or other ERP vendors is an advantage. Self-driven, organized, and able to meet sales targets and deadlines in a fast-paced environment.

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.<br><br>Key Accountabilities And Activities<br><br>Quality Assurance<br><br>Lead and supervise the quality assurance activities within the team. Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system. Assess script adherence, data accuracy, process consistency, and product knowledge. Analyze failures and potential failures, and develop action plans and preventive measures. Communicate results and findings to management and stakeholders. Ensure compliance with monitoring sample sizes for all team members. Verify and ensure adherence to sample size requirements for new agents. Generate and deliver regular business intelligence & quality assurance reports. Review and analyze quality variations from metrics and identify problem areas. Collaborate with internal stakeholders to address quality-related issues and improve processes. Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.<br><br>Process Improvement<br><br>Identify opportunities for process improvement and efficiency enhancement. Collaborate with cross-functional teams to implement process changes and best practices. Provide recommendations for training needs based on quality evaluations. Continuously review and update quality monitoring guidelines and score sheets.<br><br>Team Management<br><br>Provide guidance and support to the QA team members. Conduct regular coaching and feedback sessions to improve performance. Develop and deliver training sessions to enhance agents' quality performance. Foster a positive and collaborative work environment within the QA team. Conduct regular team meetings to discuss quality updates and address concerns.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>4–6 years of experience in operations, fleet management, logistics, or quality control. Strong analytical and reporting skills KPI monitoring and performance management Strong communication skills<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration or a relevant field is required.

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Key Accountability Areas<br><br>Logistics Optimization<br><br>Reduce delivery time starting from order dispatching phase until the order is delivered which includes more than 7 stages and time KPIs. Increase On-time deliveries by enhancing system estimations, accuracy and reduce outliers. Optimizing dispatch algorithm to ensure we deliver at the fastest time and reduce early cancellation orders. Analyzing customer delivery experience and enhancing all factors that impact NPS score. Optimizing Stacked orders to ensure saving orders with the best experience. Optimizing stacked orders CPO and ensuring we reduce CPO smartly. Study, prepare, and roll out cities from the On-demand working model to the shift model. Optimizing shift cities forecast, rider demand estimations, zoning, and slots availability. Optimizing all shift city setups systematically and ensuring riders can work seamlessly Leading new initiatives such as acquiring college students as freelance riders with HS fleet. Enhancing rider daily performance by optimizing Issue Service and Rooster Compliance tools. Position owner tasks are not limited to the previous tasks, but also completing other assigned tasks by his manager and management.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions<br><br>Daily Operations<br><br>Follow daily operations relating to the job to ensure work continuity Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner<br><br>People Management <br><br>Participate in the identification and recruitment of key talents for their respective Department Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures Set performance objectives, provide necessary support, evaluate/appraise the team and provide regular feedback on performance Uphold a high-performance working environment and promote the Organization’s Values<br><br>Qualifications<br><br>Knowledge and Experience<br><br>3 - 4 years of relevant experience Basic knowledge of supply chain and Finance. Great Excel and analytical skills. Decision making Excellent communication skills.<br><br>Education and Certifications<br><br>Bachelor’s Degree in a relevant field is required. Master’s degree in a relevant field is preferred

Job Summary Responsible for leading and managing all procurement activities related to construction and MEP projects, ensuring timely acquisition of materials, equipment, and subcontract services while maintaining quality, cost efficiency, and compliance. Key Responsibilities· Develop and implement procurement strategies aligned with company objectives.· Manage sourcing, evaluation, and qualification of suppliers and subcontractors.· Negotiate contracts, pricing, payment terms, and delivery schedules.· Monitor supplier performance and maintain strategic relationships.· Coordinate procurement requirements with project, engineering, and finance teams.· Ensure timely delivery of materials and services to support project schedules.· Control procurement costs and identify cost-saving opportunities.· Prepare procurement reports, forecasts, and performance metrics.· Ensure compliance with company policies and contractual obligations.· Manage procurement risks and supply chain disruptions. Qualifications Bachelor’s Degree in Engineering, Supply Chain Management, Business Administration, or related field. Experience Requirements Minimum 10 years of experience in construction and contracting companies, including at least 5 years in a managerial procurement role. Core Competencies· Leadership and Team Management· Communication and Negotiation Skills· Problem Solving and Decision Making· Commercial and Financial Awareness· Project Coordination and Planning Key Performance Indicators (KPIs)· Procurement cost savings· Supplier performance index· On-time delivery rate· Procurement cycle time Budget compliance

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To lead the design and execution of strategic initiatives to enhance operational efficiency and drive continuous improvement across the business. This senior leadership role is responsible for developing scalable processes, optimizing performance, and aligning operational strategy with business objectives. The ideal candidate will have a strong focus on strategy development, implementation, and cross-functional collaboration to support the growth and long-term success of the Operations division<br><br>Key Accountability Areas<br><br>Develop and execute operational strategies that enhance efficiency, reduce costs, and support scalability. Align operational goals with the company’s overall business strategy and ensure cross-functional teams are working toward shared objectives. Lead strategic initiatives to optimize core processes across logistics, fleet management, marketing, Fintech, product Ops and customer service. Drive operational innovation through automation, technology adoption, and process improvements. Ensure processes are scalable and adaptable to support business expansion. Establish and monitor KPIs to track and measure operational performance across key areas. Standardize processes and reporting systems to ensure consistency and transparency across the operations department. Conduct regular reviews and audits to assess adherence to best practices and identify areas for improvement. Lead cross-functional projects that improve efficiency, reduce waste, and enhance customer satisfaction. Implement change management practices to ensure successful adoption of new processes, systems, or technologies. Develop and implement robust fraud prevention strategies. Analyze transaction data to identify patterns and anomalies. Collaborate with technology teams to enhance fraud detection algorithms. Train and educate operational staff on fraud prevention best practices. Continuously monitor and adapt fraud prevention measures. Analyze cancellation patterns to identify common reasons Implement measures to reduce cancellations Minimize the impact of cancellations on resources Investigate failed deliveries (e.g., incorrect addresses, customer unavailability). Enhance address validation during order placement. Implement real-time tracking and communication features for customers and drivers. Leverage data analytics to identify wastage trends. Use predictive models to anticipate potential wastage scenarios. Implement self-service options through our app or website. Automated chatbots can handle routine queries, reducing the need for human agents. Route inquiries to specialized agents based on their expertise. This ensures faster resolution and minimizes call duration. Performance Metrics: Monitor key metrics such as average handling time, first-call resolution, and customer satisfaction. Continuously train agents to improve efficiency. Outsourcing Consideration: Evaluate outsourcing options for non-core functions (e.g., after-hours support) to reduce in-house costs. Root Cause Analysis: Investigate the reasons behind customer complaints (e.g., late deliveries, incorrect orders). Address these issues at the source to prevent recurrence. Proactive Communication: Keep customers informed about order status, delays, and any issues. Transparency reduces the need for compensation. Tiered Compensation: Define clear guidelines for compensating customers (e.g., partial refunds, vouchers). Tailor compensation based on the severity of the issue. Feedback Loop: Collect feedback from customers and learn from their experiences. Use this insight to improve processes and minimize compensation situations. Lead efforts to automate manual processes within the delivery ecosystem. Evaluate and implement technology solutions (e.g., route optimization, order tracking). Enhance customer self-service options through intuitive app features. Monitor automation performance and iterate for continuous improvement. Establish clear KPIs for compensation effectiveness. Measure the impact of compensation decisions on operational performance.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Budget Management<br><br>Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.<br><br>Governance And Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience:<br><br>10 -12 years of experience in operations, process improvement, or operational excellence roles Strong knowledge of operational improvement methodologies Strong problem-solving skills Advance analytical skills Leadership skills<br><br>Education And Certifications<br><br>Bachelor’s degree in business management, or a related field Black Belt Certification in Six Sigma and COPC Customer Experience Implementation Leader is preferable.

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To plan and allocate and utilize workforce resources effectively, in order to ensure optimal staffing, scheduling, and resource allocation that align with operational needs and enhancing efficiency and productivity , and the overall performance of the workforce.<br><br>Key Accountability Areas<br><br>Workforce Management <br><br>Execute workforce planning strategies to ensure that the right number of employees with the right skills are available to meet operational requirements. Oversee staff scheduling to ensure that shifts are appropriately staffed to meet demand while managing labor costs effectively. Define, track, and report on workforce management key performance indicators (KPIs) to assess staffing efficiency and performance. Analyze performance metrics to identify areas for improvement and implement solutions accordingly. Provide leadership and guidance to the workforce management team, ensuring that employees receive necessary training and development. Collaborate with the IT department to integrate and optimize workforce management technology solutions.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. Measure and track the Division's OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Budget Management<br><br>Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience:<br><br>8 – 10 years of relevant experience.<br><br>Education And Certifications<br><br>Bachelor's degree in Business, Management, or a related field is required. Master’s degree in a relevant field is preferred.

The ideal candidate will be a Project Manager Engineer.<br>Requirements:Bachelor's degree in Mechanical or Electrical Engineering or a related field. Ability to work effectively within multidisciplinary teams.3-5 years of experience in managing operations and maintenance projects. Certification from the Saudi Council of Engineers. Preference will be given to applicants residing in Taif.

We are seeking an experienced Fleet & Transportation Manager to oversee and optimize the company's fleet operations, transportation services, and vehicle lifecycle management. The ideal candidate will have extensive experience managing large-scale fleets, including passenger vehicles, buses, and commercial vehicles, ensuring operational efficiency, safety, compliance, and cost control.<br>Key Responsibilities Fleet Management Manage the day-to-day operations of a large fleet of vehicles, buses, and transportation assets. Develop fleet utilization strategies to maximize efficiency and minimize downtime. Oversee vehicle acquisition, registration, licensing, disposal, and replacement planning. Monitor fleet performance, fuel consumption, maintenance costs, and utilization rates. Transportation Operationsplan and manage transportation services, routes, schedules, and resource allocation. Ensure timely and efficient transportation operations while maintaining service quality. Optimize route planning and fleet deployment to improve productivity and reduce operating costs. Maintenance & Complianceestablish preventive maintenance programs and monitor vehicle service schedules. Ensure compliance with Saudi transportation regulations, traffic laws, and safety standards. Manage vehicle inspections, accident investigations, insurance claims, and corrective actions. Maintain accurate fleet records, licenses, permits, and compliance documentation. Safety & Risk Management Develop and implement fleet safety policies and driver management programs. Monitor driver performance, training, certifications, and safety compliance. Analyze incidents and implement corrective measures to reduce operational risks. Budget & Vendor Management Prepare and manage fleet operational budgets. Negotiate contracts with suppliers, workshops, fuel providers, leasing companies, and transportation vendors. Identify cost-saving opportunities while maintaining operational excellence. Reporting & Analytics Develop fleet KPIs and performance dashboards. Analyze operational data and provide recommendations to improve efficiency and service delivery. Present regular reports to senior management on fleet performance, costs, and strategic initiatives<br>. Requirements Bachelor's degree in Logistics, Transportation Management, Engineering, Business Administration, or related field Minimum 8–12 years of experience in fleet and transportation management Proven experience managing large-scale fleets (500+ vehicles preferred Strong experience with buses, staff transportation, passenger transport, commercial fleets, or logistics operation Knowledge of Saudi transportation regulations and fleet compliance requirement Experience with fleet management systems, GPS tracking, telematics, and transportation software Strong leadership and people management skill Excellent analytical, budgeting, and problem-solving abilities Professional certifications such as PMP, CILT, Fleet Management, or Logistics certifications are a plus.

About the Role We are seeking a high-caliber Sales Manager with a strong background in drilling products and oilfield services. In this role, you will represent a leading, Saudi-based energy corporation, driving commercial growth and expanding market share across the Oil & Gas, Petrochemical, Chemical, and Power sectors.<br>Responsibilities• Develop new business opportunities and expand customer relationships.• Promote the company's products and services to clients in the Energy sector.• Identify project opportunities and follow up on sales activities.• Build and maintain relationships with key clients and partners.• Achieve sales targets and support business growth.<br>Requirements• 5–10 years of sales or business development experience in Oil & Gas, Drilling, Petrochemical, Chemical, or Power industries.• Fluent in English and Mandarin• Strong communication, negotiation, and relationship-building skills.• Experience working with EPC contractors, operators, or oilfield service companies is preferred.• Willing to relocate to Saudi Arabia.<br>What We Offer• Competitive tax-free base salary• Attractive commission scheme for extra earning potential.• Expat Benefits: Provided accommodation, transportation, and home-trip flights.• Opportunity to build your career in one of the world's fastest-growing energy markets.<br>Sounds interesting? Please submit your CV to hailey.youn@talent-access.net for a quick discussion.

We are seeking an experienced Infrastructure Manager to lead the design, implementation, and management of the organization's IT infrastructure. This role is responsible for ensuring the availability, security, and reliability of systems and data while overseeing infrastructure operations, cybersecurity, and technical support services. The Infrastructure Manager will drive continuous improvement initiatives and support the organization's digital transformation strategy.<br><br>Key Responsibilities Develop and maintain IT infrastructure standards, policies, and procedures aligned with business objectives. Ensure the security, availability, and performance of IT systems and infrastructure. Lead infrastructure maintenance, upgrades, and enhancement initiatives. Oversee technical support and troubleshooting activities to ensure timely issue resolution. Manage hardware and software procurement processes and vendor relationships. Collaborate with service providers and vendors to implement modern technologies and best practices. Lead infrastructure security and risk management initiatives. Manage infrastructure projects to ensure high performance and business continuity. Monitor and optimize infrastructure operations to support organizational growth. Prepare departmental reports, budgets, and performance metrics. Drive continuous improvement and operational excellence initiatives. Develop and mentor team members to maximize performance and capability<br>.<br>Qualifications Education Bachelor's degree in information technology, Computer Science, or a related field. Experience Minimum of 8 years of experience in IT Infrastructure or a related field. At least 5 years of experience in a managerial or leadership role. Technical Skills Infrastructure Management Systems Administration Database Management Cybersecurity and Risk Management Data Analysis Digital Innovation Vendor Management Internal Controls Leadership Competencies Strategic Thinking Business Acumen Driving and Leading Change Developing and Empowering People Creativity and Innovati<br>on