office manager Jobs
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Neuberger Berman is seeking an experienced <strong style="font-weight:700;">Office Manager and Executive Assistant</strong> for a 5-month contract. This role requires a strong team player with exceptional interpersonal and communication skills, capable of proactively anticipating the needs of the client base. The ideal candidate will have 5-10 years of relevant experience, preferably within the financial services industry.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Provide comprehensive administrative support to team members.</li>
<li style="margin:0 0 6px;">Ensure accurate logging of meeting reports on Salesforce.</li>
<li style="margin:0 0 6px;">Maintain, organize, and review calendar entries for team members, ensuring accurate meeting details, logistics, and notes.</li>
<li style="margin:0 0 6px;">Schedule internal and external meetings and conference calls, coordinating room bookings and related arrangements.</li>
<li style="margin:0 0 6px;">Provide phone coverage, screening and routing time-sensitive calls, and communicating detailed messages.</li>
<li style="margin:0 0 6px;">Offer temporary cover for other team Executive Assistants as needed.</li>
<li style="margin:0 0 6px;">Coordinate travel arrangements, including flights, hotels, and ground transportation.</li>
<li style="margin:0 0 6px;">Act as the main point of contact for MENA roadshows, managing agendas, logistics, schedules, visas, and visitor requirements.</li>
<li style="margin:0 0 6px;">Anticipate client visit needs and coordinate internally.</li>
<li style="margin:0 0 6px;">Manage the log of annual general partner meetings and industry conferences.</li>
<li style="margin:0 0 6px;">Register team members for conferences and events, coordinating all associated logistics.</li>
<li style="margin:0 0 6px;">Serve as a key liaison with internal groups and support areas across the firm.</li>
<li style="margin:0 0 6px;">Process business expenses and perform monthly reconciliation of corporate card statements.</li>
<li style="margin:0 0 6px;">Coordinate print jobs with internal or external printers.</li>
<li style="margin:0 0 6px;">Maintain office supplies and manage multiple office vendors and service providers, including facilities, hospitality, and housekeeping.</li>
<li style="margin:0 0 6px;">Act as the main point of contact for office-related matters, including facilities, landlord communication, permits, and ongoing maintenance.</li>
<li style="margin:0 0 6px;">Ensure the Riyadh office remains fully operational, coordinating any setup or operational requirements.</li>
<li style="margin:0 0 6px;">Liaise with IT on video conference setups or other matters requiring IT support.</li>
<li style="margin:0 0 6px;">Assist with yearly office archiving.</li>
<li style="margin:0 0 6px;">Act as the Riyadh office point of contact for day-to-day HR matters.</li>
<li style="margin:0 0 6px;">Support the onboarding of new employees.</li>
<li style="margin:0 0 6px;">Manage local portals such as Qiwa and GOSI, including contracts, renewals, and employee follow-ups.</li>
<li style="margin:0 0 6px;">Coordinate employee visa applications and required travel documentation.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Skills</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Experience as an Executive Assistant, Support Assistant, or in a relevant role within the financial services industry.</li>
<li style="margin:0 0 6px;">Ability to perform effectively in a fast-paced environment.</li>
<li style="margin:0 0 6px;">Confidence and professionalism when working with senior-level individuals across the firm.</li>
<li style="margin:0 0 6px;">Excellent organizational skills with a high level of attention to detail.</li>
<li style="margin:0 0 6px;">Strong time management skills, with the ability to prioritize multiple tasks efficiently.</li>
<li style="margin:0 0 6px;">Resourceful and adaptable, able to manage multiple and changing priorities.</li>
<li style="margin:0 0 6px;">Proactive approach to following up on details, anticipating issues, and closing out requests.</li>
<li style="margin:0 0 6px;">Excellent phone and in-person manner, with a strong customer service focus in a demanding work environment.</li>
<li style="margin:0 0 6px;">Sound judgment and discretion when handling confidential information.</li>
<li style="margin:0 0 6px;">Team-oriented, while also capable of working independently with minimal guidance.</li>
<li style="margin:0 0 6px;">Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook).</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; **********<strong>;">The Ritz-Carlton is seeking a <strong style="font-weight:700;">Floor Manager</strong> to assist in the daily operational activities across various departments, including Culinary, Food and Beverage, and Front Office. This full-time position involves directing employees to manage guest arrival and departure procedures and ensuring the property's cleanliness standards are maintained. The Floor Manager is responsible for contributing to guest and employee satisfaction and supporting the achievement of the operating budget.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Company Overview</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">The Ritz-Carlton, part of Marriott International, operates over 100 award-winning properties globally. The company focuses on creating exceptional guest experiences and fostering an environment where associates are empowered to be creative and thoughtful. The Ritz-Carlton upholds its "Gold Standards," which guide daily operations and contribute to its reputation as a global leader in luxury hospitality. The organization is committed to being an equal opportunity employer, valuing diverse backgrounds and ensuring non-discrimination.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Support daily operations by reviewing critical reports and monitoring food hygiene and service standards.</li>
<li style="margin:0 0 6px;">Conduct daily checks of food and beverage supplies and cleanliness.</li>
<li style="margin:0 0 6px;">Monitor bookings for private rooms and operate department equipment, reporting any malfunctions.</li>
<li style="margin:0 0 6px;">Coordinate with the Executive Chef on food presentation and with the Front Office Manager regarding guest arrivals and departures.</li>
<li style="margin:0 0 6px;">Ensure employees have proper supplies and uniforms, and comply with loss prevention policies.</li>
<li style="margin:0 0 6px;">Supervise same-day selling procedures and verify room rates to maximize revenue and occupancy.</li>
<li style="margin:0 0 6px;">Utilize budgets, operating statements, and payroll reports to assist in property operations management.</li>
<li style="margin:0 0 6px;">Manage departmental controllable expenses to meet or exceed budgeted goals.</li>
<li style="margin:0 0 6px;">Participate in investigating employee and guest accidents and assist in guest recognition programs.</li>
<li style="margin:0 0 6px;">Interact with guests to gather feedback, respond to complaints, and identify service improvement opportunities.</li>
<li style="margin:0 0 6px;">Train staff, monitor adherence to policies, and supervise staffing levels to meet operational and financial objectives.</li>
<li style="margin:0 0 6px;">Observe employee service behaviors, provide feedback, and empower staff to deliver excellent customer service.</li>
<li style="margin:0 0 6px;">Participate in interviewing, hiring, training, and performance appraisal processes for operations team members.</li>
<li style="margin:0 0 6px;">Coach, counsel, and encourage employees, and participate in disciplinary procedures and recognition programs.</li>
<li style="margin:0 0 6px;">Assist with labor management systems for scheduling and tracking time/attendance, and support payroll functions.</li>
<li style="margin:0 0 6px;">Oversee daily shift operations, ensuring compliance with all policies, standards, and procedures.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">2-5 years of experience in a relevant operational role.</li>
<li style="margin:0 0 6px;">Demonstrated ability to manage daily operations in Culinary, Food and Beverage, and Front Office.</li>
<li style="margin:0 0 6px;">Experience in directing and working with employees to achieve operational goals.</li>
<li style="margin:0 0 6px;">Proficiency in monitoring and maintaining cleanliness and service standards.</li>
<li style="margin:0 0 6px;">Capability to manage budgets and contribute to financial objectives.</li>
<li style="margin:0 0 6px;">Strong interpersonal skills for guest interaction and feedback management.</li>
<li style="margin:0 0 6px;">Experience in staff training, supervision, and performance management.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">This role is based within The Ritz-Carlton, a brand known for its commitment to luxury service and employee development. As part of Marriott International, the company fosters a global team environment where associates are encouraged to grow and excel.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3>
<p style="margin:0 0 12px; </strong>**********;">Candidates interested in this Floor Manager position are invited to apply to join The Ritz-Carlton team and contribute to delivering exceptional guest experiences.</p>
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an <strong>Assistant Front Office Manager</strong>, you’re not just helping oversee daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Support daily front office operations: Assist in overseeing Front Office activities, including guest service, registration, room inventory, and adherence to policies and standards</li><li>Monitor and elevate service: Assist in tracking guest satisfaction, addressing service issues, and guiding the team to implement improvements that enhance the guest experience</li><li>Support revenue initiatives: Assist in promoting hotel services and executing up-selling tactics to drive room occupancy and revenue growth</li><li>Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions</li><li>Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards</li><li>Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience</li><li>Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<p><strong>Duties & Responsibilities</strong></p><p><strong>Guest Welcome & Departure:</strong></p><ul><li>Greet and welcome guests in a professional, friendly, and warm manner, embodying the brand's hospitality standards.</li><li>Efficiently perform guest check-in procedures, including verifying reservations, collecting necessary information, assigning rooms, and issuing keys.</li><li>Handle guest check-out procedures, including preparation of bills, processing payments (cash, credit card, foreign currency), and ensuring settlement.</li></ul><p><strong>Reservations Management:</strong></p><ul><li>Manage online, phone, and walk-in reservations, including modifications and cancellations, accurately inputting and retrieving information from the hotel's property management system ( Opera ).</li><li>Understand room status, room types, rates, and hotel facilities to make appropriate room selections and effectively manage inventory.</li></ul><p><strong>Guest Services & Communication:</strong></p><ul><li>Serve as the central point of contact for all guest inquiries, requests, and concerns.</li><li>Provide guests with accurate information about hotel amenities, services, rates, promotions, and local attractions/transportation.</li><li>Manage the hotel switchboard, answer phone calls professionally, and relay messages accurately.</li><li>Address guest complaints and issues promptly, professionally, and to the guest's satisfaction, escalating to the supervisor or manager when necessary.</li><li>Handle special requests (e.g., room changes, VIP services) whenever possible and ensure they are coordinated with relevant departments.</li></ul><p><strong>Inter-Departmental Coordination:</strong></p><ul><li>Work closely with the Housekeeping department to ensure room readiness, manage room status discrepancies, and arrange for special guest needs.</li><li>Coordinate with Reservations , Concierge , Bell Desk , and other departments to ensure a seamless and positive guest experience.</li><li>Communicate group arrival details and special requirements to the Sales and other relevant departments.</li></ul><p><strong>Administrative & Financial Duties:</strong></p><ul><li>Process and verify guest payments and financial transactions accurately.</li><li>Maintain updated records of bookings and payments.</li><li>Perform night audit procedures, if assigned to a night shift, and balance financial reports.</li><li>Maintain key control and security for guests and the hotel.</li></ul><p><strong>Sales & Revenue Generation:</strong></p><ul><li>Use suggestive selling techniques to upsell higher-rated rooms and promote hotel facilities and services (e.g., dining, spa).</li></ul><p>Accomplishes the following :</p><ul><li>Room charge.</li><li>Daily check list.</li><li>Blocked room list for HK;</li><li>Work order for signature of Asst. Front Office Manager</li></ul><p>Performs other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Tamayyaz Program is for Saudi Nationals Only.</p><p>Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</p><p>Basic English skills are a must.</p><p>Strong passion for the Hospitality Field.</p><p>Excellent interpersonal and communication skills.</p><p>Is a team player that contributes to and proactively assists co-workers.</p><p>Ability to work a flexible roster depending on departmental needs.</p><p>Ability to focus attention on guest needs, always remaining calm and courteous.</p>
<h2 class="h5">Job description</h2>
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<p>We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.</p><br><p> We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.</p><br><p> We’re growing; grow with us.</p><br><p> Exceptional design meets contemporary comfort at voco® Riyadh . We’re on King Fahad Road at the heart of the city’s booming business district. Only 30 minutes from King Khalid International Airport . Opposite the Ministry of Interior, and steps away from other government offices.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><span>Assist Front Office Manager in managing staff performance issues in compliance with company policies and procedures</span></li><li><span>Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement</span></li><li><span>Maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities</span></li><li><span>Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices</span></li><li><span>Maintain good communication and working relationships with all hotel departments</span></li><li><span>Manage, train and develop the Front Office team</span></li><li><span>Comply with hotel security, fire regulations and all health and safety legislation</span></li></ul><p><strong>Key Requirements:</strong></p><br><ul><li><span>A degree or diploma in Hotel Management or equivalent</span></li><li><span>A minimum of 3 years of experience as Duty Manager in a 5-star Hotel</span></li><li><span>Excellent leadership, interpersonal and communication skills</span></li><li><span>Commitment to delivering a high level of customer service</span></li><li><span>Ability to work on your own and as part of a team</span></li><li><span>Familiar with Property Management Systems</span></li></ul><p>In return for your hard work, you can look forward to a competitive salary and benefits package – including duty meals and discounted hotel accommodation worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.</p><br><p>And because the voco Hotels & Resorts brand belongs to the IHG® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5000 hotels in over 100 countries around the world.</p><br><p>So whoever you are, whatever you love doing, bring your passion to voco and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<strong>Company Description<br><br></strong><strong>“A passion for perfection”<br><br></strong>Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.<br><br><strong>Job Description<br><br></strong>Reporting to Front Office Manager, responsibilities and essential job functions include but are not limited to the following:<br><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Greet, check in and settle guest accounts while ensuring all service standards are followed</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Respond to each guest who approaches the Reception Desk</li><li>Drive rate through up-selling room brands</li><li>Follow department policies, procedures and service standards</li><li>Follow all safety policies </li><li>Other duties as assigned<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Proficiency in English (verbal and written), second language an asset</li><li> Previous customer related experience preferred</li><li> Previous PMS experience an asset</li><li> Computer literate in Microsoft Window applications an asset</li><li> Must possess a professional presentation</li><li> Strong interpersonal and problem solving abilities</li><li> Highly responsible & reliable</li><li> Ability to work well under pressure in a fast paced environment</li><li> Ability to work cohesively as part of a team</li><li> Ability to focus attention on guest needs, remaining calm and courteous at all times<br><br></li></ul>Additional Information<br><br><strong>Why work for Accor?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
<p>To lead the school office and ensure that administrative services are organised, responsive, compliant and welcoming. The Office Manager coordinates people, systems, information and day-to-day workflows so that leaders, staff, pupils and families receive reliable support and the school operates smoothly. The post holder also acts as Lead Receptionist, personally setting and upholding front-desk standards and providing senior cover at reception.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Office Leadership and Service Standards</strong></p><ul><li><p>Lead, allocate and review the work of reception and administrative staff, setting clear priorities and service expectations.</p></li><li><p>Establish efficient office procedures, shared calendars, filing systems, communication protocols and cover arrangements.</p></li><li><p>Provide coaching, induction and day-to-day support to administrative colleagues, addressing performance or workload issues promptly.</p></li><li><p>Promote a calm, professional and solutions-focused front-office culture.</p></li></ul><p><strong>Lead Reception and Front-of-House Duties</strong></p><ul><li><p>Act as Lead Receptionist, personally covering the front desk when required and setting the standard for visitor welcome, telephone manner and enquiry handling.</p></li><li><p>Ensure visitor identification, signing-in, badge, escort and access procedures are applied consistently and that safeguarding or security concerns are escalated immediately.</p></li><li><p>Oversee accurate recording of late arrivals, early departures and authorised pupil collections, ensuring identity and collection arrangements are verified before a pupil is released.</p></li><li><p>Manage reception rotas, cover and handover so that the front desk is staffed and responsive throughout school operating hours.</p></li><li><p>Ensure reception inboxes, calls and messages are monitored, logged and routed promptly, and that the School Nurse or designated first-aider is contacted without delay when medical attention is required.</p></li></ul><p><strong>Executive and Administrative Support</strong></p><ul><li><p>Provide high-quality administrative support to the Headmaster and Senior Leadership Team, including correspondence, meeting coordination, reports and briefing materials.</p></li><li><p>Manage key school calendars, deadlines and administrative action logs to ensure timely follow-through.</p></li><li><p>Coordinate official correspondence and ensure documents are accurate, appropriately approved and securely retained.</p></li><li><p>Support whole-school planning, inspections, accreditation activity and major school initiatives.</p></li></ul><p>Operational Coordination</p><ul><li><p>Coordinate administrative arrangements for events, parent meetings, school trips, examinations, training and visitors.</p></li><li><p>Act as an operational link between academic, admissions, HR, finance, facilities, transport and support departments.</p></li><li><p>Oversee office supplies, routine procurement, vendor communication and administrative inventories within approved controls.</p></li><li><p>Maintain clear escalation routes for urgent operational, safeguarding, health and facilities matters.</p></li></ul><p><strong>Records, Compliance and Quality Assurance</strong></p><ul><li><p>Ensure administrative records, forms, templates and shared drives are accurate, current and consistently maintained.</p></li><li><p>Support preparation for BSO, COBIS, Ministry and other external reviews by coordinating evidence and administrative documentation.</p></li><li><p>Apply school policies for confidentiality, records retention, data protection and secure information handling.</p></li><li><p>Review office processes regularly and implement practical improvements that reduce delay, duplication and error.</p></li></ul><p><strong>Stakeholder Communication</strong></p><ul><li><p>Ensure parent, visitor and staff enquiries are acknowledged and routed efficiently, with agreed response standards monitored.</p></li><li><p>Handle sensitive or complex concerns professionally and escalate matters to the appropriate leader when required.</p></li><li><p>Maintain productive relationships with parents, staff, suppliers, government contacts and external agencies.</p></li><li><p>Ensure front-office communications are courteous, consistent and culturally appropriate.<br><br><br></p><p><strong>Working Arrangements</strong></p><ul><li><p>The role is based on-site during the school working week and may require support outside normal hours for major events, inspections or urgent operational matters.</p></li><li><p>The post holder must be visible and accessible to staff and families while maintaining appropriate professional boundaries.</p></li><li><p>The post requires a visible front-of-house presence during school operating hours, including direct reception cover at peak times or during staff absence.</p></li></ul></li></ul>
<ul><li><p>The Senior Executive Assistant (SEA) plays a crucial role in overseeing and enabling the effective operation of project teams and business units. The SEA is responsible for establishing robust administrative processes, supervising personnel, and coordinating services to enhance operational efficiency. This role is integral to the successful execution of projects and requires strong leadership, organizational, and communication skills.</p><p>Project duration: 5 months</p><p><strong>Responsibilities</strong></p><ul><li><p>Lead and manage administrative support functions, ensuring efficient and effective operations across the department.</p></li><li><p>Coordinate office operations, facilities, and support services, including workspace requirements and maintenance.</p></li><li><p>Oversee document control, records management, and information governance, maintaining accurate and organized records.</p></li><li><p>Support team coordination, meeting management, and scheduling, ensuring smooth logistics for all project-related activities.</p></li><li><p>Ensure compliance with company policies, procedures, and administrative governance, maintaining a professional and ethical work environment.</p></li><li><p>Coordinate onboarding activities and employee administrative support, providing a seamless and welcoming experience for new hires.</p></li><li><p>Maintain reporting, tracking, and filing systems, ensuring accurate and up-to-date administrative records.</p></li><li><p>Drive continuous improvement initiatives, identifying and implementing process enhancements to boost administrative efficiency.</p></li><li><p>Facilitate cross-functional coordination and communication, fostering a collaborative environment between project teams and stakeholders.</p></li><li><p>Provide timely and accurate administrative support to project and business operations, ensuring smooth daily operations.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>10+ years of experience leading administrative operations, office management, and support functions in a large project or corporate environment.</p></li><li><p>Experience in providing administrative leadership and coordination within complex project environments, especially in infrastructure, construction, or mega projects.</p></li><li><p>Strong proficiency in Microsoft Office applications and administrative management systems, with the ability to quickly learn new software.</p></li><li><p>Excellent verbal and written communication skills, with the ability to engage and build strong relationships with stakeholders.</p></li><li><p>Proven track record in managing multiple priorities and deadlines, demonstrating strong organizational and time management skills.</p></li><li><p>Leadership and team supervision capabilities, with the ability to motivate and guide administrative personnel.</p></li><li><p>Knowledge of records management, document control, and administrative governance practices, ensuring compliance with standards.</p></li><li><p>Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.</p></li><li><p>Strong problem-solving skills and a proactive approach to process improvement, identifying and implementing efficient solutions.</p></li><li><p>Experience in developing and implementing efficient administrative processes and procedures, driving operational excellence.</p></li></ul>
<p>Job Summary:</p><p>The CEO Office Manager & Board Secretary is responsible for managing the CEO Office while providing professional governance and secretarial support to the Board of Directors, Board Committees, General Assembly Meetings, and other governance forums.</p><p>The role serves as a key coordination point between the CEO, Board of Directors, shareholders, senior management, subsidiaries, and external advisers, ensuring effective communication, proper governance documentation, confidentiality, and timely execution of Board and executive matters.</p><p>The position requires strong knowledge and practical experience in Saudi corporate governance and Capital Market Authority (CMA) regulations and requirements, with the ability to support the Group in maintaining appropriate governance practices and regulatory readiness.</p><p>Duties/Responsibilities:</p><p>• Manage the day-to-day activities and priorities of the CEO Office, including the CEO’s schedule, meetings, appointments, correspondence, and executive-level communications.</p><p>• Coordinate meetings and communication between the CEO and Board members, shareholders, executive management, subsidiaries, government entities, external advisers, and other key stakeholders.</p><p>• Prepare and coordinate executive reports, presentations, briefing materials, correspondence, and other documents required by the CEO.</p><p>• Maintain strict confidentiality when handling sensitive corporate, financial, strategic, Board, and shareholder information.</p><p>• Coordinate and administer meetings of the Board of Directors, Board Committees, General Assembly Meetings, and relevant Sub-committees.</p><p>• Prepare and distribute meeting calendars, agendas, Board packs, presentations, resolutions, supporting documents, and other meeting materials within required timelines.</p><p>• Prepare accurate minutes documenting Board and Committee discussions, decisions, voting results, reservations, and action items, and coordinate their review, approval, and signature.</p><p>• Maintain organized and confidential Board and Committee records, including attendance records, minutes, resolutions, action trackers, reports, correspondence, disclosure records, and governance registers.</p><p>• Coordinate communication and information flow between the Board, Board Committees, CEO, Executive Management, and relevant internal and external stakeholders.</p><p>• Maintain up-to-date knowledge of Saudi Capital Market Authority (CMA) regulations and other applicable corporate governance requirements, and communicate relevant regulatory developments to concerned stakeholders.</p><p>• Support the Board and CEO in implementing corporate governance practices in accordance with applicable CMA regulations, the Companies Law, the Company’s Articles of Association, and internal governance policies.</p><p>• Coordinate with Legal, Compliance, Finance, Internal Audit, Investor Relations, and other relevant functions on governance, shareholder, disclosure, and regulatory matters.</p><p>• Support the Company’s readiness for current or future CMA requirements, including the preparation and maintenance of governance documents, Board reports, policies, charters, resolutions, regulatory submissions, and shareholder information.</p><p>• Ensure Board and governance records and documentation are properly maintained, controlled, archived, and accessible only to authorized individuals in accordance with applicable regulatory and internal requirements.</p><p>• Liaise with external legal advisers, auditors, consultants, regulators, and other professional advisers, and perform special projects or other executive office, governance, and Board-related responsibilities assigned by the CEO or Board of Directors.</p><p>• Performs other related duties as assigned. </p><p>Required Skills/Abilities: </p><p>• Exceptional organizational and time-management skills.</p><p>• Strong written and verbal communication abilities.</p><p>• High level of discretion, integrity, and professionalism.</p><p>• Strong understanding of corporate governance, Board operations, and executive office management.</p><p>• Strong stakeholder management and coordination skills. </p><p>Education and Experience:</p><p>• Bachelor’s degree in Business Administration, Law, Finance, Accounting, Corporate Governance, or a related discipline.</p><p>• Minimum 8 years of relevant experience in executive office management, Board Secretariat, corporate governance, or similar roles.</p><p>• Demonstrated experience supporting Boards of Directors and/or Board Committees, including preparation of agendas, Board packs, minutes, resolutions, and follow-up of Board decisions.</p><p>• Practical experience and strong working knowledge of Saudi Capital Market Authority (CMA) regulations and corporate governance requirements is mandatory.</p><p>• Professional certification in Board Secretariat, Corporate Governance, or a related field.<br></p>
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Front Office Manager</strong>, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Manage daily front office operations: Oversee Front Office activities including guest service, registration, room inventory, and adherence to policies and standards</li><li>Monitor and elevate service: Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience</li><li>Implement revenue initiatives: Promote hotel services and execute up-selling tactics to drive room occupancy and revenue growth</li><li>Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions</li><li>Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards</li><li>Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br><strong>About The Team<br><br></strong><strong>How We’ll Help You Thrive<br><br></strong><strong>Benefits<br><br></strong>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br><ul><li>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</li></ul>
<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Receptionist</strong> , you’re not just supporting guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li><li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li><li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li><li>Demonstrate a high level of customer service at all times</li><li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li><li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li><li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li><li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li><li>Comply with hotel security, fire regulations and all health and safety legislation</li><li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li><li>Follow company brand standards</li><li>Assist other departments, as necessary<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
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<br>Company Description<br><br><p><strong>Fairmont Ramla Riyadh is a luxury hospitality destination offering premium serviced residences, exceptional dining experiences, and world-class guest services. As part of the renowned Fairmont brand, the property is committed to excellence and innovation, delivering unforgettable experiences through high standards in hospitality and culinary arts</strong></p><br><br>Job Description<br><br><ul><li>Address guests' service needs in a professional and timely manner.</li><li>Assist other employees to ensure proper coverage and prompt guest service.</li><li>Be fully aware of the "Talk of the Walk" for the day, ensuring relevant information is communicated.</li><li>Conduct room and hotel orientation for new guests.</li><li>Check back-of-house areas to ensure they are well-maintained.</li><li>Ensure the Front Office staff is aware of availability states (open, on request, closed dates, high demand dates).</li><li>Work closely with the Front Office team to maintain smooth operations.</li><li>Keep all telephone extension lists updated regularly.</li><li>Follow company and department policies and procedures diligently.</li><li>Be knowledgeable about hotel guest rooms, rates, promotions, amenities, and services.</li><li>Have full knowledge of the hotel’s emergency procedures and protocols.</li><li>Inform personnel and supervisors about important events and news to prevent misunderstandings.</li><li>Protect guest and associate security by not revealing personal information unless authorized.</li><li>Strive to maintain hotel equipment and assets in excellent condition.</li><li>Assist in the training of new staff members and conduct room and hotel orientation.</li><li>Foster a positive atmosphere and high morale among staff, acting as a heartist and ambassador for the hotel.</li><li>Follow daily checklists to ensure all tasks are completed efficiently.</li><li>Promote Accor loyalty programs and hotel promotions to build strong, long-term relationships with guests.</li><li>Use supplies and equipment appropriately and request requisitions as needed.</li><li>Read and update the Manager on Duty (MOD) log and ensure proper handovers between shifts.</li><li>Report all guest comments or complaints to management.</li><li>Ensure VIP rooms are assigned in advance and prioritize special requests.</li><li>Supervise Front Office operations, including Reception and Guest Relations, ensuring standards and procedures are followed.</li><li>Update and maintain files as requested by the Royal Service/Front Office Supervisor and Front Office Manager.</li><li>Share daily activity highlights with management, including guest opportunities.</li><li>Carry out any other reasonable tasks as requested by management.</li></ul><br>Qualifications<br><br><p>Job Requirements – Brief</p><br><ol><li>Previous experience in <strong>hotels, Guest Services, or Front Office</strong>.</li><li>Excellent <strong>communication and customer service skills</strong>.</li><li>Good command of <strong>English</strong>; Arabic is preferred.</li><li>Ability to handle <strong>guest complaints and solve problems</strong>.</li><li>Good knowledge of hotel services, rooms, facilities, and promotions.</li><li>Ability to handle <strong>VIP guests</strong> professionally.</li><li>Knowledge of <strong>safety, emergency procedures, and guest confidentiality</strong>.</li><li>Good knowledge of <strong>hotel systems and computer applications</strong>.</li><li>Willingness to work <strong>shifts</strong>.</li><li>Positive, professional personality with the ability to <strong>work under pressure</strong>.</li></ol><br>Additional Information<br><br><p><strong>Your Team and Work Environment:</strong><br>In 1–2 sentences, introduce the team, hotel, or workplace in a way that reflects its culture.<br>Note: The description can be adjusted to meet specific local or legal requirements, such as work permits.</p><br><p><strong>Our Commitment to Diversity & Inclusion:</strong><br>We are an inclusive company, and our goal is to attract, hire, and develop diverse talent.</p><br><p><strong>Reporting & Administration:</strong></p><br><ul><li>Prepare and present sales reports, forecasts, and performance analysis to senior management.</li><li>Track and manage sales leads and opportunities using CRM systems (e.g., Opera, Salesforce, Delphi).</li><li>Ensure accurate records of all client interactions, leads, and bookings.</li><li>Maintain up-to-date knowledge of market conditions, competitor offerings, and industry best practices.</li></ul><p><strong>Requirements:</strong></p><br><ul><li><strong>Education:</strong> Bachelor's degree in Hospitality, Business Administration, Marketing, or a related field. A Master’s degree or industry certifications (e.g., CHME, CMP) is a plus.</li><li><strong>Experience:</strong> Minimum of 5–7 years of experience in sales within the luxury hotel or hospitality industry, with a proven track record of achieving sales targets and managing key accounts.</li><li><strong>Skills:</strong><ul><li>Exceptional sales and negotiation skills, particularly within the luxury market.</li><li>Strong understanding of the hotel industry, including MICE and leisure segments.</li><li>Proficiency in CRM systems, hotel sales software (e.g., Opera, Delphi), and Microsoft Office Suite.</li><li>Fluent in English; additional languages are highly desirable.</li><li>Ability to think strategically and creatively, with excellent problem-solving skills.</li></ul></li></ul><p><strong>Key Competencies:</strong></p><br><ul><li><strong>Leadership:</strong> Ability to lead by example, providing guidance and support to the sales team.</li><li><strong>Client Focus:</strong> A deep commitment to delivering exceptional service and personalized experiences to high-end clientele.</li><li><strong>Communication:</strong> Strong interpersonal and communication skills to engage with clients and internal teams effectively.</li><li><strong>Time Management:</strong> Excellent organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.</li><li><strong>Analytical Thinking:</strong> Ability to analyze market data and sales trends to make informed decisions and adjust strategies accordingly.</li><li><strong>Negotiation Skills:</strong> Proven ability to negotiate and close high-value deals while maintaining profitability for the hotel.</li></ul><p><strong>Working Conditions:</strong></p><br><ul><li>Full-time position with flexibility for evening and weekend work, depending on client needs and industry events.</li><li>Travel may be required to meet with clients or attend industry events.</li><li>Ability to work under pressure and meet sales targets in a competitive environment.</li></ul><p><strong>Compensation:</strong></p><br><ul><li>Competitive salary and commission structure based on performance.</li><li>Benefits package may include healthcare, retirement plans, travel discounts, and other perks.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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Saudi Arabia </div>
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Bachelor's degree / higher diploma </div>
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<p><i><b>At Clarios, we are producing the world’s best batteries, essential for the evolving future of transportation. Our advanced, low-voltage batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. Ready to apply your finance expertise to drive the future of Controlling initiatives at Clarios? Then take on the challenge and become a valued member of our team!</b></i></p><br><p><b>Power your future with Clarios and explore the possibilities with us.</b></p><br><p><b>What You Will Do</b></p><br><ul><li><p>Manage and coordinate the GMs complex calendar across multiple time zones, ensuring effective prioritization of meetings, travel, and business commitments.</p><br></li><li><p>Organize internal and external meetings, including scheduling, agenda preparation, meeting materials, logistics, and follow-up actions.</p><br></li><li><p>Coordinate domestic and international travel arrangements, including flights, accommodations, visas, ground transportation, and detailed itineraries.</p><br></li><li><p>Act as the primary point of contact for the Executive Office, managing correspondence, requests, and communications with professionalism and discretion.</p><br></li><li><p>Prepare and maintain executive presentations, reports, briefing materials, minutes, and confidential documentation.</p><br></li><li><p>Support leadership meetings, regional business reviews, town halls, executive visits, and board-related activities.</p><br></li><li><p>Build strong relationships with senior leaders, functional teams, external partners, government stakeholders, and other key contacts across the region.</p><br></li><li><p>Track commitments, approvals, deadlines, and action items to ensure timely follow-up and execution.</p><br></li><li><p>Manage expense reports, purchase requests, invoices, and other administrative processes in compliance with company policies.</p><br></li><li><p>Support special projects, executive communications, and cross-functional initiatives as assigned.</p><br></li><li><p>Handle highly confidential business and people-related information with the utmost integrity and discretion.</p><br></li></ul><p><b>What We Look For</b></p><br><ul><li><p>Bachelor's degree in Business Administration, Management, Communications, or a related discipline; equivalent experience may also be considered.</p><br></li><li><p>Minimum 5 years of experience supporting senior executives in an Executive Assistant, Personal Assistant, Office Manager, or similar role.</p><br></li><li><p>Proven experience managing executive calendars, international travel, confidential communications, and senior leadership engagements.</p><br></li><li><p>Experience working within a multinational and matrix organization is preferred.</p><br></li><li><p>Advanced proficiency in Microsoft Office applications, including Outlook, Word, PowerPoint, Excel, Teams, and SharePoint.</p><br></li><li><p>Fluent English and Arabic language skills, both written and verbal.</p><br></li></ul><p><b>Key Competencies</b></p><br><ul><li><p>Exceptional organizational and planning skills.</p><br></li><li><p>Strong attention to detail and ability to manage multiple priorities simultaneously.</p><br></li><li><p>Excellent communication and stakeholder management skills.</p><br></li><li><p>High level of integrity, professionalism, and confidentiality.</p><br></li><li><p>Proactive and solution-oriented mindset with strong follow-through.</p><br></li><li><p>Ability to work independently and anticipate business needs.</p><br></li><li><p>Strong cultural awareness and ability to collaborate effectively across diverse teams and geographies.</p><br></li><li><p>Resilient and adaptable in a dynamic, fast-paced environment.</p><br></li><li><p>Service-oriented approach combined with the confidence to challenge scheduling conflicts and protect executive priorities.</p><br></li></ul><p><b>What We Offer</b></p><br><p>At Clarios, you will have the opportunity to work closely with regional leadership and contribute to the success of a global market leader. We offer a collaborative and inclusive work environment, opportunities for professional development, and the chance to make a meaningful impact across the META region.</p><br><p><b>Be part of our future. Apply today.</b></p><br><p>Do you want to learn more about the position and our EMEA region? Check out our regional page and get in touch with our recruiting team.<br>#LI-EC1</p><br><br><p><b>About Clarios: </b></p><br><p>Clarios is the global leader in advanced, low-voltage battery technologies for mobility. Our batteries and smart solutions power nearly every type of vehicle and are found in 1 of 3 cars on the road today. With around 18,000 employees in over 100 countries, we bring deep expertise to our Aftermarket and OEM partners, and reliability, safety and comfort to everyday lives. We answer to the planet with a rigorous sustainability focus – advancing best-in-class sustainability practices and advocating for them across our industry. We work to ensure 100% of our products sold are recyclable, and we recycle 8,000 batteries an hour in our network. You can find more information here (PDF). </p><br><p><br><b>To All Recruitment Agencies: </b>Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.<br></p><br><p><b>Equal Employment Opportunity:</b><br>Clarios, LLC is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law, EEO is the Law (supplement), and Pay Transparency Non-discrimination. If you are an individual with a disability and you require an accommodation during the application process, please email Special.Accommodations@Clarios.com.</p><br><p><b>A Note to Job Applicants</b>: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Assistant Front Desk Manager - Four Seasons Resort and Residences Red Sea at Shura Island, Saudi Arabia
Hospitality & Tourism
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.<br><br><p><b>About Four Seasons Resort and Residences Red Sea at Shura Island:</b></p><br><br><p>Join the team at Four Seasons Red Sea Shura Island, where our purpose is to create extraordinary guest experiences through genuine care, warm hospitality, and exceptional service. We are committed to attracting, developing, and retaining the most talented professionals in the industry to deliver the legendary Four Seasons service. </p><br><br>What You Will Do:<br><ul><li>Supervise the Front Desk team to ensure smooth and efficient guest check-in and check-out procedures.</li><li>Support the Front Office Manager in managing daily operations, scheduling, team development, and service standards.</li><li>Resolve guest concerns and requests promptly with genuine care and effective service recovery.</li><li>Ensure all guest preferences and special requests are accurately recorded and communicated across departments.</li><li>Oversee training and mentoring of Guest Services Agents and support team members in daily duties.</li><li>Assist in the development of front desk procedures and systems in preparation for the resort opening.</li><li>Collaborate closely with Housekeeping, Concierge, Guest Experience, and other departments to ensure a flawless guest journey.</li><li>Handle VIP arrivals and special occasions with personalized attention and elevated service.</li><li>Monitor guest satisfaction scores and contribute to strategies for continuous improvement.</li></ul><br><p><b>What You Bring</b></p><br><br><ul><li>Experience in a supervisory or leadership role at the Front Desk in a luxury hotel or resort environment.</li><li>A hands-on, guest-focused approach with strong leadership and problem-solving skills.</li><li>Pre-opening experience is an advantage.</li><li>Excellent communication, interpersonal, and organizational skills.</li><li>Fluency in English & Arabic is required.</li></ul><br><p><b>Knowledge and Skills</b></p><br><br><ul><li>Bachelor’s degree, preferably in Hospitality Management.</li><li>Minimum of 2 years’ experience in a 5-star hotel or resort Front Office department.</li><li>Strong working knowledge of hotel property management systems.</li><li>A proactive and adaptable attitude with the ability to remain calm under pressure.</li><li>Excellent attention to detail and guest service standards.</li><li>Excellent communication skills, both verbal and written, in <b>Arabic and English</b>.</li><li>Fluent in English and Arabic, with strong reading, writing, and oral proficiency.</li><li><b>Locals </b>only as per the Saudi labor law</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Competitive salary in a tax-free environment.</li><li>Housing and transportation.</li><li>30 days of vacation plus public holidays.</li><li>Paid home leave tickets.</li><li>Complimentary meals and uniform cleaning.</li><li>Medical and life insurance.</li><li>Employee Assistance Program and worldwide complimentary room nights.</li><li>Opportunities for growth and development.</li><li>Additional family benefits.</li></ul><br><p><b>Schedule & Hours</b><br>Full-time role.</p><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Secretary</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >534268</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><em><span >I2</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Integrated Solutions</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Digital Solutions</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Digital Solutions</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Digital Solutions</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >The role is responsible for providing administrative, secretarial, and clerical support to ensure the smooth and efficient operation of the department. The Secretary manages correspondence, organizes meetings, maintains records, coordinates communication, and supports daily office activities while ensuring confidentiality, accuracy, and professionalism.</span></strong></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<ol >
<li ><span >Daily Operations</span></li>
</ol>
</td>
<td valign="top">
<p ><span >• Manage daily administrative and clerical tasks to support department operations.</span></p>
<p ><span >• Organize and maintain calendars, appointments, and schedules.</span></p>
<p ><span >• Prepare, format, and review letters, memos, reports, presentations, and other documents.</span></p>
<p ><span >• Maintain filing systems and ensure documents are properly stored, updated, and easily accessible.</span></p>
<p ><span >• Receive visitors, answer phone calls, and handle general inquiries professionally.</span></p>
<p ><span >• Arrange meetings, prepare meeting rooms, and provide required administrative support.</span></p>
<p ><span >• Record and distribute meeting minutes when required.</span></p>
</td>
</tr>
<tr >
<td valign="top">
<ol start="2">
<li ><span >Coordination & Communication</span></li>
</ol>
</td>
<td valign="top">
<p ><span >• Coordinate communication between the manager, employees, internal departments, and external parties.<br>• Receive, screen, and redirect emails, calls, and official correspondence as needed.<br>• Follow up on assigned tasks, pending documents, and required approvals.<br>• Support travel arrangements, hotel bookings, transportation, and related logistics when required.<br>• Ensure timely communication and proper documentation of requests and responses.</span></p>
</td>
</tr>
<tr >
<td valign="top">
<ol start="3">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td valign="top">
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td > </td>
</tr>
</tbody>
</table>
<ul >
<li ><span > </span></li>
</ul>
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td >
<ul >
<li ><span >• Follow approved administrative policies, processes, and procedures.<br>• Ensure all documents and correspondence comply with internal standards and approval requirements.<br>• Support the implementation of office procedures to improve efficiency and organization.<br>• Maintain confidentiality of sensitive information and official documents.<br>• Identify administrative issues and escalate them to the direct manager when needed.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
</td>
</tr>
<tr >
<td valign="top">
<ol start="4">
<li ><span >Information Security</span></li>
</ol>
</td>
<td valign="top">
<p ><span >• Maintain the confidentiality, integrity, and availability of documents and information.<br>• Handle sensitive and confidential information in accordance with company policies.<br>• Ensure proper access control for files, records, and official correspondence.<br>• Avoid unauthorized sharing, copying, or disclosure of company information.<br>• Report any suspected information security incidents or breaches to the relevant department.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<p ><span >Bachelor’s degree in Business Administration, Office Management, Secretarial Studies, or any related field.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<p ><span >• 2 to <strong><span dir="RTL">4</span></strong> years of experience in secretarial, administrative, or office support roles.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.</p><br><p><strong>Join us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p>Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p><strong><em>Duties & Responsibilities</em></strong></p><br><ol><li><strong>Guest Welcome & Departure:</strong><ul><li>Greet and welcome guests in a professional, friendly, and warm manner, embodying the brand's hospitality standards.</li><li>Efficiently perform guest <strong>check-in</strong> procedures, including verifying reservations, collecting necessary information, assigning rooms, and issuing keys.</li><li>Handle guest <strong>check-out</strong> procedures, including preparation of bills, processing payments (cash, credit card, foreign currency), and ensuring settlement.</li></ul></li><li><strong>Reservations Management:</strong><ul><li>Manage online, phone, and walk-in reservations, including modifications and cancellations, accurately inputting and retrieving information from the hotel's property management system (<strong>Opera</strong>).</li><li>Understand room status, room types, rates, and hotel facilities to make appropriate room selections and effectively manage inventory.</li></ul></li><li><strong>Guest Services & Communication:</strong><ul><li>Serve as the central point of contact for all guest inquiries, requests, and concerns.</li><li>Provide guests with accurate information about hotel amenities, services, rates, promotions, and local attractions/transportation.</li><li>Manage the hotel switchboard, answer phone calls professionally, and relay messages accurately.</li><li>Address guest complaints and issues promptly, professionally, and to the guest's satisfaction, escalating to the supervisor or manager when necessary.</li><li>Handle special requests (e.g., room changes, VIP services) whenever possible and ensure they are coordinated with relevant departments.</li></ul></li><li><strong>Inter-Departmental Coordination:</strong><ul><li>Work closely with the <strong>Housekeeping</strong> department to ensure room readiness, manage room status discrepancies, and arrange for special guest needs.</li><li>Coordinate with <strong>Reservations</strong>, <strong>Concierge</strong>, <strong>Bell Desk</strong>, and other departments to ensure a seamless and positive guest experience.</li><li>Communicate group arrival details and special requirements to the Sales and other relevant departments.</li></ul></li><li><strong>Administrative & Financial Duties:</strong><ul><li>Process and verify guest payments and financial transactions accurately.</li><li>Maintain updated records of bookings and payments.</li><li>Perform night audit procedures, if assigned to a night shift, and balance financial reports.</li><li>Maintain key control and security for guests and the hotel.</li></ul></li><li><strong>Sales & Revenue Generation:</strong><ul><li>Use suggestive selling techniques to <strong>upsell</strong> higher-rated rooms and promote hotel facilities and services (e.g., dining, spa).</li></ul></li><li><strong>Accomplishes the following :</strong></li></ol><ul><li>Room charge.</li><li>Daily check list.</li><li>Blocked room list for HK;</li><li>Work order for signature of Asst. Front Office Manager</li></ul><ol><li><strong>Performs other duties as may be assigned.</strong></li></ol><br>Qualifications<br><br><ul><li>Tamayyaz Program is for Saudi Nationals Only.</li><li>Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</li><li>Basic English skills are a must.</li><li>Strong passion for the Hospitality Field.</li><li>Excellent interpersonal and communication skills.</li><li>Is a team player that contributes to and proactively assists co-workers.</li><li>Ability to work a flexible roster depending on departmental needs.</li><li>Ability to focus attention on guest needs, always remaining calm and courteous.</li></ul><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for assisting in the execution of daily operations activities at the property, including Culinary, Food and Beverage, and Front Office Position directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting the Management of Operations Activities<br>• Runs and reviews critical information contained in operations reports.<br>• Monitors food hygiene and food service standards.<br>• Conducts daily checks of food and beverage supplies and cleanliness of supplies.<br>• Monitors bookings of private rooms at the property.<br>• Operates all department equipment as necessary and reporting malfunctions.<br>• Coordinates with Executive Chef regarding food presentation at the property.<br>• Liaises with Front Office Manager regarding arrival and departure of guests.<br>• Ensures employees have the proper supplies and uniforms.<br>• Understands and complies with loss prevention policies and procedures.<br>Contributing Information to Support Managing to Budget<br>• Supervises<br>same day selling procedures to maximize room revenue and property occupancy.<br>• Verifies accuracy of room rates to maximize revenue opportunities<br>• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the property Operations.<br>• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.<br>• Understands the impact of Operations on the overall property financial goals and objectives.<br>Providing for and Managing the Guest Experience<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Identifies improvement opportunities in the standards of service and prestige of the property and brand.<br>Managing and Conducting Human Resources Activities<br>• Trains staff and monitors adherence to all relevant policies and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Observes service behaviors of employees and providing feedback to individuals; continuously striving to improve service performance.<br>• Empowers employees to provide excellent customer service within guidelines.<br>• Participates as needed in the interviewing and hiring of operations employee team members with the appropriate skills.<br>• Uses all available on the job training tools for employees; supervising on-going training initiatives and conducting training when appropriate.<br>• Communicates performance expectations employees in accordance with job descriptions for each position.<br>• Participates in the employee performance appraisal process, giving feedback to Operations Managers on individual employee performance issues.<br>• Coaches, counsels and encourages employees.<br>• Participates in employee progressive disciplinary procedures as required.<br>• Participates in an ongoing employee recognition program.<br>• Assists as needed in utilizing the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Assists in performing the payroll function.<br>• Oversees daily shift operations and ensures compliance with all policies, standards and procedures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>You will be responsible for the physical security and safety of Nutanix's staff, properties, and assets at our International (MEA) office locations, home office personnel, travelers, and events. You will help deliver a strategic physical security and safety program, using advanced technology, and align physical security and safety to risk, business priorities, and company culture. You will be the primary point of contact for all physical security and safety matters within the MEA region and provide a support role for all EMEA physical security and safety matters within the EMEA region. Reporting into the EMEA Manager Physical Security and Safety you will be based out of the Riyadh, Saudi Arabia office.</p><p><b><br></b></p><p><b>What You Will Be Doing</b></p><ul><li>Conduct and coordinate physical security (security services, access control systems and CCTV systems), safety, and investigations for Nutanix facilities, events and travelers throughout MEA</li><li>Manage vendor relationship for MEA Physical Security manpower and Systems providers</li><li>Define and drive execution of Service Level Agreements and performance metrics for MEA Physical Security manpower and Systems vendors</li><li>Establish strategic relationship and provide direction on service requirements to property management at MEA locations where physical security manpower service is present</li><li>Provide strategic input into defining and establishing KPIs and metrics for other department functions</li><li>Establish strong relationships with all key stakeholders and business leadership in MEA region</li><li>Manage MEA physical security and safety operations budget, driving efficiencies and quality optimizations in line with the EMEA regional strategy</li><li>Physically respond to all physical security and safety incidents at Riyadh and support incidents remotely throughout MEA</li><li>Conduct surprise physical security drills to check the efficiency of all measures.</li><li>Plan, develop and direct physical security and safety plans in support of company sponsored onsite and offsite events</li><li>Manage investigations as required (security and safety related)</li><li>Lead the implementation of tools and processes to provide and communicate real-time information that could impact the MEA region</li><li>Plan and directs installation of electronic security systems, such as CCTV surveillance, access control and other systems in alignment with department guidelines</li><li>Help build and scale physical security and safety programs with business growth</li><li>Document and train Receptionist and Office Managers within the MEA region on relevant physical security and safety topics</li><li>Support the implementation of the environmental, health and safety programs to ensure all regulatory and compliance requirements are met within the MEA region</li><li>Develop emergency response plans for all MEA facilities in preparation for natural or manmade emergencies.</li><li>Direct the enlistment, training and development of a floor warden program for emergency evacuations and health related incidents.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>A minimum of 8 years of combined experience in a physical security or law enforcement roles</li><li>Ability to manage physical security and safety challenges in a constantly changing fast-paced environment</li><li>Direct experience in implementing and managing physical security system installations</li><li>Experience managing contract physical security services and service performance</li><li>A well-established professional network of physical security and law enforcement contacts</li><li>Knowledge of specific threats, risks and operational challenges</li><li>8 years minimum experience of supervisory or management</li><li>Ability to communicate complex concepts clearly</li><li>Experience in integrating tools and processes and leading change in a corporate environment</li><li>Proven interpersonal skills and ability to develop trust and influence others.</li><li>Ability to engage with Senior Management effectively</li><li>A practical sense and ability to implement</li><li>Excellent judgment, discretion and diplomacy</li><li>Knowledge of current security technology including access control, CCTV, identification and special applications</li><li>Ability to work in a team environment</li><li>High ethical standards and must have the proven ability to handle highly confidential and sensitive information.</li><li>BS/BA degree preferred but not required (Industry experience to be considered in conjunction with level of formal education)</li></ul>
<p>Provide comprehensive secretarial and administrative support to the Regional General Manager. Manage calendars, appointments, meetings, correspondence, and daily office activities. Prepare business correspondence, memoranda, reports, forms, and confidential documents. Maintain an organized filing and document management system. Answer and channel telephone calls and receive and screen visitors and office callers. Receive, sort, distribute, and dispatch incoming and outgoing correspondence. Ensure the proper handling and maintenance of office equipment and supplies. Maintain the cleanliness and organization of the Executive Office.</p><p>Attend meetings and prepare accurate minutes and meeting notes. Maintain records of daily briefings, follow-ups, and important information for the Regional General Manager. Ensure effective information flow between the Executive Office and relevant hotel departments. Ensure that internal memos and communications are properly distributed and reach the relevant departments. Prepare daily updates on major hotel activities for the Regional General Manager during their absence. Proactively identify and communicate relevant issues, ideas and areas for improvement.</p><p>Coordinate the distribution, filing, and information flow of Duty Manager reports. Assist in preparing the monthly duty planning for Department Heads in coordination with the Hotel/General Manager. Gather and consolidate attendance information for Department Heads, including working days and days off. Make necessary updates or corrections and provide the relevant overview to the Regional General Manager.</p><p>Prepare and format internal and guest-facing materials, including menus, guest letters, forms, and other communications when required. Ensure materials are presented professionally and in line with company Corporate Design requirements, including approved fonts, logos, and layouts. Coordinate with relevant departments to ensure guest communications and materials are accurate and up to date.</p><p>Maintain a thorough understanding of hotel policies, procedures, operational standards, and relevant company documentation. Ensure compliance with applicable hotel policies, procedures, and legal requirements. Support emergency preparedness and ensure familiarity with the hotel's emergency procedures. Maintain relevant vacation and public holiday records and provide consolidated information to the Director of HR when required. Support Task Force teams and new hotel openings when required. Perform any other reasonable duties and responsibilities as assigned.</p><p>All employees are responsible for complying with the established ISO Integrated Management System, including Quality, LQA, Environment, Health, Safety & Risk Management, Food Safety Management, and Customer Complaint Handling Management Systems, as well as applicable policies, procedures, manuals, SOPs, and legal requirements. The role is expected to contribute to risk management, environmental impact assessment, pollution prevention, energy and water conservation, quality improvement, guest satisfaction, and continual improvement initiatives.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a relevant Executive Secretary, Personal Assistant, or administrative role, preferably within the hospitality industry.</li><li>Excellent knowledge of Microsoft Office applications.</li><li>Strong organizational and time-management skills.</li><li>Excellent written and verbal communication skills.</li><li>High level of confidentiality, discretion, and professionalism.</li><li>Strong attention to detail and accuracy.</li><li>Ability to manage multiple priorities and work effectively under pressure.</li><li>Proactive approach with sound judgment and problem-solving skills.</li><li>Ability to work independently and collaboratively as part of a team.</li><li>Good knowledge of hotel operations, policies, and procedures is an advantage.</li></ul>
<p><strong>Position Overview: </strong></p><p><br></p><p>The Private Affairs Manager leads the Private Affairs Office, a dedicated function responsible for managing the personal and private lives, requests and affairs of the Chairman and Family.</p><p>The role requires the utmost discretion, professionalism and responsiveness, managing confidential personal and secretarial matters. The Manager is supported by an Assistant/Secretary who executes the day-to-day logistical, administrative and record-keeping functions of the office, while the Manager retains accountability for quality, judgement calls, and the most sensitive or high-profile matters.</p><p><br></p><p><strong>Roles and Responsibilities:</strong></p><p><strong>Personal & Private Affairs Management:</strong></p><p>● Manage the personal and private lives, schedules and requests of the Chairman and Family with the utmost discretion</p><p>● Act as the central point of contact for the Family's personal matters, and as the primary escalation point for anything the Assistant/Secretary cannot resolve</p><p>● Own primary responsibility, together with the Assistant/Secretary, for the administration of the Family's personal documentation and ID requirements (Nafath, Absher, IQAMA and similar)</p><p><strong>Secretarial Office Leadership:</strong></p><p>● Lead and manage the Assistant/Secretary within the Private Affairs Office, ensuring high standards of service, discretion and responsiveness</p><p>● Allocate tasks to the Assistant/Secretary and quality-control the completion of all delegated functions, ensuring no personal request or administrative matter is left uncovered</p><p>● In coordination with the Administration Manager, identify and cross-train a designated backup resource to cover the Assistant/Secretary's planned and unplanned absences (leave, sickness), ensuring no Private Affairs function is ever left unattended</p><p><strong>Family Affairs & Logistics Oversight:</strong></p><p>● Oversee travel planning within the Kingdom and the GCC region, including arrival/departure planning and logistics, delegating day-to-day coordination and execution — including personal meet and greet services at airports and ports to the Assistant/Secretary</p><p>● Personally manage VVIP guest invitations and services, given the protocol sensitivity involved, with the Assistant/Secretary providing logistical support</p><p>● Oversee proxy purchases, personally approving any purchase above the approval threshold set by the Director of Private Office Local and delegating routine purchases below this threshold to the Assistant/Secretary</p><p>● Retain overall custodial accountability for all Family-specific, private and confidential documents, with day-to-day filing and retrieval delegated to the Assistant/Secretary</p><p>● Oversee the Family's diary, event planning and scheduling, ensuring the Assistant/Secretary maintains accuracy and provides adequate advance notice of commitments</p><p>● Oversee delivery of personal assistance services and charitable contributions/donations coordination on behalf of the Family</p><p>● Oversee expense tracking and reporting for Family personal expenditure, reviewing and approving before submission</p><p>● Ensure timely and accurate ERP data entry for all Private Affairs transactions</p><p><strong>Secretarial & Record-Keeping Oversight:</strong></p><p>● Oversee all secretarial support delivered by the Assistant/Secretary across correspondence and communications</p><p>● Ensure accurate and complete record-keeping is maintained across personal correspondence, letters, documents and photos; incoming/outgoing shipments and airway bills; invitations and gifts with sender/recipient details; contact details for important locations, people and institutions; the Family's annual customs, events, holidays and occasions; and documents/correspondence relating to special assistance, employees, families and philanthropic/charitable causes</p><p>● Periodically audit records maintained by the Assistant/Secretary for accuracy, completeness and confidentiality compliance</p><p><strong>Confidentiality & Coordination:</strong></p><p>● Call on the Administration Manager for additional support with the Family's personal documentation (Nafath, Absher, IQAMA) as and when needed, while retaining primary ownership of this function within the Private Affairs Office</p><p>● Coordinate with the Procurement Manager on personal and luxury item sourcing for the Family</p><p><br></p><p><strong>Academic / Professional Qualifications:</strong></p><p>Bachelor's degree preferred; training in executive/personal assistance, office administration management is an advantage</p><p><br></p><p><strong>Relevant Experience:</strong></p><p>● Minimum 7 years of experience in a personal/executive assistant, private household or family office role supporting HNW/UHNW principals</p><p>● Proven experience managing or working closely with a small support team</p><p>Fluency in Arabic and English</p><p><br></p><p><strong>Job Competencies:</strong></p><p><strong>Technical:</strong></p><p>● Personal/executive assistance</p><p>● Scheduling and coordination</p><p>● Secretarial and record-keeping oversight</p><p>● ERP data entry and expense tracking</p><p>● Delegation and quality control</p><p><br></p><p><strong>Personal Competencies:</strong></p><p>● Absolute discretion and confidentiality</p><p>● Highly organised</p><p>● Responsive</p><p>● Calm under pressure</p><p>● Trustworthy</p>