Part Time LinkedIn

Helpdesk Manager

Remote - Saudi - Jeddah 11 August 2026

Information Technology

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Helpdesk Manager based in Saudi Arabia. As Helpdesk Manager, you’ll establish and lead a unified Tier 1 support function serving a global community of users. You’ll manage a small team of Helpdesk Officers, setting clear standards for service quality, responsiveness, triage, and resolution. The role combines people leadership with operational ownership, ensuring support requests are handled consistently and efficiently. You’ll work closely with engineering, product, and external partner teams to identify recurring issues, improve processes, and strengthen the overall user experience. You’ll also help shape support frameworks and collaboration models across a distributed, international organization. This is a purpose-driven, remote environment where empathy, accountability, organization, and problem-solving are highly valued. The role offers an opportunity to make a meaningful impact through technology and high-quality support. Accountabilities Establish, structure, and lead a unified Tier 1 helpdesk serving as the primary point of intake, triage, and resolution for user support requests. Recruit, onboard, manage, and develop a small team of Helpdesk Officers. Provide day-to-day leadership, coaching, mentoring, and performance support to ensure consistent and high-quality service delivery. Establish clear processes and expectations for response times, ticket ownership, prioritization, escalation, and resolution. Manage support requests through appropriate helpdesk and ticketing platforms, ensuring issues are tracked and handled in an accountable manner. Identify recurring support patterns, emerging issues, and bug trends and communicate relevant insights to Engineering and Product teams. Collaborate with product and engineering stakeholders to contribute user feedback, feature suggestions, and support insights to product planning and development processes. Coordinate with Tier 2 teams and external partner organizations to ensure effective routing, escalation, and handover of complex support requests. Contribute to the development of service documentation, scopes of work, partnership agreements, and support frameworks. Participate in project status meetings, planning sessions, partnership discussions, and strategic initiatives. Build strong working relationships across distributed, inter-organizational, and cross-cultural teams. Promote a customer-focused support culture centered on empathy, clarity, ownership, and continuous improvement. Maintain flexibility to travel internationally, including at least once per year to meet with wider teams and partners. Requirements Bachelor’s degree in a relevant discipline or equivalent professional experience, combined with a strong commitment to continuous learning. Demonstrated experience managing a helpdesk, customer support, technical support, or similar service function. Previous experience leading, supervising, coaching, or developing a small support team. Familiarity with helpdesk and ticketing platforms such as You Track, Zendesk, Freshdesk, or similar systems. Strong understanding of structured support operations, including ticket triage, prioritization, escalation, resolution, and service accountability. Proven ability to collaborate across organizational boundaries and build productive relationships with internal and external partner teams. Excellent written, verbal, and interpersonal communication skills. Strong organizational and problem-solving abilities, with the capacity to bring structure and clarity to complex support situations. Ability to work effectively in a fully remote, distributed, international, and cross-cultural environment. Strong attention to detail, ownership, and accountability when managing user issues and team responsibilities. Adaptable and calm under pressure, with the ability to manage changing priorities and ambiguity. A service-oriented mindset and genuine motivation to understand and respond to the needs of a global user community. Familiarity with Bible translation technology or related nonprofit, language, or publishing ecosystems is an advantage but not required. Willingness and ability to travel periodically to meet with colleagues and partner organizations. Benefits Fully remote, global working environment. Part-time schedule of approximately 20 hours per week. Opportunity to lead and develop a dedicated helpdesk function serving users across multiple countries and regions. Meaningful opportunity to contribute to a mission-driven technology and support environment. International and multicultural collaboration with colleagues, engineering teams, product teams, and partner organizations. Opportunity to influence support processes, service standards, and continuous improvement initiatives. Professional growth through leadership, cross-functional collaboration, and exposure to global operations. Purpose-driven work supporting technology that helps language communities access resources and participate more fully in education, communication, and other opportunities. Regular interaction with diverse teams and stakeholders across a distributed global organization. How Jobgether Works We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contract LinkedIn

Business Development Manager

Remote - Saudi - Jeddah 11 August 2026

Media & Journalism

Makera is a gaming and digital entertainment company reaching 1M+ monthly active users, with a strong concentration of Gen Z and Gen Alpha audiences across MENA and international markets. Makera has built a growing ecosystem of games, digital communities, and platforms reaching more than 1 million monthly active users, with a strong presence among Gen Z and Gen Alpha audiences. We are now expanding our commercial capabilities to build strategic partnerships with brands and organizations seeking meaningful access to these audiences. This is a founding commercial hire. You will own Makera’s B2B pipeline end-to-end, from identifying potential partners and making the first contact to negotiating and signing commercial agreements. You will work directly with Makera’s leadership to build partnerships with brands, advertising agencies, government entities, consumer companies, and other organizations looking to reach Gen Z and Gen Alpha through gaming and digital experiences. Your Main Responsibilities Pipeline Management & Outreach Own and actively manage Makera’s B2B sales pipeline Identify brands, agencies, and organizations seeking to reach Gen Z and Gen Alpha audiences Proactively reach decision-makers through email, Linked In, phone calls, meetings, and industry events Build relationships with marketing directors, CMOs, media agencies, brand managers, and other key stakeholders Independently identify and qualify new commercial opportunities Consistently follow up and move opportunities through the pipeline Deal Execution Lead commercial conversations from initial pitch to signed agreement Develop advertising, sponsorship, branded content, gaming integration, and partnership opportunities Understand client objectives and translate them into campaigns across Makera’s ecosystem Prepare proposals, commercial packages, pricing, scopes of work, and presentations Negotiate commercial terms and contracts Work directly with Makera’s leadership, creative, game, and technical teams to ensure proposed campaigns can be delivered Take ownership of closing deals rather than simply generating leads Brand Partnerships Build long-term relationships with companies looking to connect with younger audiences Develop partnerships around Makera’s games, communities, platforms, creators, and advertising inventory Help brands understand how gaming and digital communities can support their Gen Z and Gen Alpha strategies Identify creative partnership opportunities beyond traditional advertising Represent Makera in client meetings, pitches, events, and partnership discussions Commercial Strategy Help build Makera’s B2B commercial strategy from the ground up Identify industries and brands with the strongest commercial potential Help develop Makera’s advertising products, sponsorship packages, pricing models, and sales materials Provide market feedback on what advertisers and agencies are looking for Help package Makera’s audience, games, communities, and platforms into scalable commercial offerings Internal Coordination Maintain an accurate and up-to-date sales pipeline Coordinate internally to scope campaigns before making commitments to clients Ensure opportunities continue moving forward and flag blockers early Work closely with leadership on major opportunities and strategic partnerships Help establish the commercial processes and systems that future BD hires will use Main Requirements Must-haves3–6 years of experience in business development, advertising sales, partnerships, media sales, sponsorships, or a related commercial role Demonstrated ability to independently take B2B opportunities from first contact to signed contract Strong Arabic and English communication skills, both written and verbal Strong negotiation and relationship-building ability Comfortable approaching senior decision-makers and generating opportunities independently Experience preparing commercial proposals and presentations Based in Riyadh or willing to relocate Who is the Ideal Candidate? We are particularly interested in candidates with experience in:Advertising agencies Media companies Digital advertising Sponsorship sales Brand partnerships Influencer or creator marketing Entertainment Consumer technology Youth-focused brands Experience selling advertising or partnerships to major Saudi and GCC brands would be especially valuable. Existing relationships with agencies, CMOs, marketing directors, or brand managers in Saudi Arabia would be a major advantage. Startup experience is also highly valued. You should be comfortable building processes rather than joining a fully established sales organization. Key Skills You chase opportunities. You do not send one email and wait. You follow up, call, find the right person, and keep deals moving. You know how to close. Your job is not just to arrange meetings. You take responsibility for turning conversations into revenue. You understand brands. You can understand what a company is trying to achieve and turn Makera’s audience into a compelling commercial proposition. You are creative commercially. You can develop sponsorships, game integrations, activations, branded experiences, and new partnership ideas. You are comfortable with senior stakeholders. You can confidently present Makera to executives, agencies, and major brands. You are organized. Every opportunity has a next step, owner, expected value, and status. You operate with integrity. You do not overpromise simply to close a deal. Why Makera? Makera reaches more than 1 million monthly active users across its games, digital communities, and platforms, with a strong concentration of Gen Z and Gen Alpha audiences. This role offers the opportunity to help establish Makera’s commercial division and shape how we work with leading brands and organizations across Saudi Arabia and the wider region. As the division grows, there is significant potential for the person in this role to take on broader commercial leadership responsibilities. Location: Riyadh, Saudi Arabia Company: Makera Industry: Gaming, Advertising, Digital Media & Entertainment Role: Business Development Manager If you believe you can help Makera build meaningful commercial partnerships with leading brands across Saudi Arabia and the region, we want to hear from you.

Full Time LinkedIn

Manager, ESG Advisory

On-site - Saudi - Tabuk 10 August 2026

Administration

Science-Driven. Nature-Focused. Future-Ready. The Environmental Regeneration Services Company ("REEF"), is a specialized subsidiary of Red Sea Global delivering integrated environmental, sustainability, and ESG advisory services across the built and natural environment. Through a multidisciplinary team of specialists, REEF supports clients in achieving responsible, resilient, and sustainable outcomes through science-based solutions and practical expertise. Job Purpose: REEF is seeking an experienced, client-facing ESG Manager to deliver high-quality ESG advisory engagements spanning strategy development and implementation, sustainability reporting, materiality assessments (single- and double), ESG data governance, KPI frameworks, climate-related disclosures, and sustainability performance management. Working with public and private sector clients, developers, asset owners, and corporates, the ESG Manager will translate ESG ambitions into practical strategies, governance structures, implementation roadmaps, reporting frameworks, and measurable outcomes - managing complex engagements end-to-end and producing client-ready outputs with limited supervision while leading multidisciplinary teams and engaging senior stakeholders. ESG Strategy and Advisory Delivery Lead the development of ESG and sustainability strategies, roadmaps, governance frameworks, and performance measurement systems for a diverse portfolio of clients. Conduct ESG assessments, benchmarking, materiality reviews, and gap analyses to inform strategic decision-making. Support clients in aligning ESG priorities, reporting, and implementation activities with applicable regulations, stakeholder expectations, and industry best practices. Provide strategic ESG advisory services to senior client stakeholders on emerging trends, risks, opportunities, and disclosure requirements. Materiality Assessment Lead impact and double materiality assessments, including stakeholder engagement, topic prioritization, and materiality analysis. Facilitate stakeholder engagement, evaluate and analyze ESG impacts, risks, opportunities, dependencies, and financial implications to establish material priorities. Develop materiality assessments and recommendations aligned with leading frameworks and standards, including GRI, CSRD/ESRS, IFRS Sustainability Disclosure Standards (ISSB), and other applicable reporting requirements. ESG Implementation Support the implementation of ESG strategies through governance frameworks, policies, management systems, and performance monitoring processes. Establish ESG governance structures, KPI ownership models, reporting workflows, and accountability mechanisms to support effective execution. Monitor progress against ESG commitments and identify opportunities to enhance sustainability performance and outcomes. Advise clients on embedding ESG considerations into business operations, decision-making, and organizational processes. Sustainability Reporting and Disclosures Lead the preparation of sustainability reports, disclosure frameworks, and reporting readiness assessments. Develop ESG reporting approaches aligned with leading frameworks, including GRI, IFRS Sustainability Disclosure Standards (ISSB), SASB, TCFD, and other applicable disclosure requirements. Support clients in establishing ESG data management, validation, and reporting processes to enable accurate and auditable disclosures. Coordinate with client stakeholders to collect, review, and validate ESG information and disclosures. Climate, Carbon, and Sustainable Finance Advisory Support climate risk and opportunity assessments, including the evaluation of physical and transition risks. Contribute to climate-related disclosures and reporting aligned with TCFD, IFRS Sustainability Disclosure Standards (ISSB S2), and other applicable frameworks. Support the development of decarbonization strategies, climate action plans, and broader climate transition initiatives. Client Engagement and Project Management Manage multiple ESG consulting engagements from initiation through final delivery. Lead client interactions, workshops, stakeholder discussions, and technical meetings, providing clear and practical ESG advice. Coordinate multidisciplinary teams and subject matter experts to deliver integrated ESG solutions and client outcomes. Build strong client relationships, identify opportunities for follow-on work, and support proposal development, scope definition, and business growth activities. Quality Assurance and Technical Leadership Review and contribute to technical deliverables to ensure quality, consistency, and alignment with applicable standards, client requirements, and project objectives. Support the development of REEF's ESG Community of Practice (CoP) including methodologies, tools, service offerings, and business development materials. Maintain knowledge of emerging ESG regulations, reporting standards, climate disclosures, and market trends to inform client advisory services. Mentor junior team members and support the development of ESG capabilities across the organization. Job Requirements Qualifications & Experience Bachelor's degree in Sustainability, Environmental Science, Business, Finance, Engineering, Public Policy, or a related discipline; Master's degree preferred.8–10 years of experience in ESG, sustainability, strategy, or related advisory services, with significant consulting experience. Proven track record delivering ESG strategy, sustainability reporting, materiality assessments, ESG implementation, and performance management engagements. Experience managing client engagements, multidisciplinary teams, and multiple workstreams in a consulting environment. Strong technical writing and presentation skills, with experience preparing executive-level reports, disclosures, and proposals. Strong knowledge of ESG governance, reporting frameworks, disclosure requirements, and emerging regulatory developments. Experience delivering ESG advisory services within Saudi Arabia or the wider GCC region. Familiarity with Saudi Vision 2030, the Saudi Green Initiative, PIF ESG expectations, and sustainability considerations for large-scale development projects. Experience with ESG data management systems, Power BI, carbon accounting platforms, and digital sustainability tools is preferred. Arabic language capability is an advantage. Certifications One or more of the following certifications are preferred:GRI Certified Sustainability Professional CFA ESG Certificate SASB FSA Credential IFRS Sustainability / ISSB Training or Certification LEED AP, WELL AP, or Mostadam APPMPEquivalent ESG, sustainability, or climate-related professional credentials Technical Competencies ESG strategy and sustainability framework development. Sustainability reporting and ESG disclosures. Impact and double materiality assessments. ESG data governance, KPI development, and performance management. Climate risk, decarbonization, carbon management, and net-zero advisory. ESG governance, operating models, and organizational integration. Stakeholder engagement, workshop facilitation, and executive presentations. ESG proposal development, commercial scoping, and client relationship management. Leadership Competencies Project and team management. Task planning, delegation, and quality assurance. Mentoring and capability development. Collaboration and stakeholder management. Problem-solving and critical thinking. Written and verbal communication.

Full Time Bayt

Divisional Product Development Manager

On-site - Saudi - Riyadh 4 August 2026

Research & Development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Divisional Product Development Manager (Premier Foods) The Company  Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan. Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.” Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almarai Pro, Premier Chef, Bakemart, and others. Almarai currently employs over 46,000 Quality Makers, across the GCC, Egypt & Jordan.   In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion. An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. The Opportunity The Divisional Product Development Manager (Premier Foods) will lead the end‑to‑end development of new products and the enhancement of existing lines. You will ensure projects are executed to the highest standards — delivering quality, innovation, and commercial success.  He will be responsible for driving new product development from concept to commercialization. You will create innovative formulations, explore new ingredients and technologies, and ensure that every product meets Almarai’s standards of quality, safety, and excellence. He will collaborate cross‑functionally with Manufacturing, Quality, Engineering, Supply Planning, Sales, Marketing and other key teams to bring new product concepts to market efficiently and effectively. Qualifications: <ul> <li>Bachelor’s Degree in Food Science, Microbiology, Meat Science, Animal Science, Chemistry, or a closely related field.</li> <li>Additional certifications in HACCP or quality systems are advantageous</li> <li>At least 15 years progressive experience in product development within protein industry </li> <li>Strong mastery of protein science, processing, marination, ingredient functionality, and added-value meat products formulation.</li> <li>Technical proficiency across multiple product categories and complex production environments.</li> <li>Proven experience applying scientific research principles, conducting data analysis, and solving technical challenges.</li> <li>Demonstrated success launching new meat / protein products and bringing concepts to market.</li> <li>Familiarity with food industry regulations and compliance requirements.</li> </ul> If you are passionate about driving initiatives, optimizing processes, and making a strong impact in a fast-paced food manufacturing environment, we encourage you to apply. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> مديرDivisional لتطوير المنتجات (Premier Foods) الشركة  تأسست في 1977، تعتبر شركة الملاز هي أكبر شركة ألبان مدمجة رأسياً في العالم وأكبر شركة تصنيع وتوزيع للأغذية والمشروبات في الشرق الأوسط وشمال أفريقيا. مقرها في الرياض، تُصنف شركة الملاز كأول علامة تجارية في السلع الاستهلاكية أسرع النمو في منطقة مينا وتقود السوق في جميع فئاتها عبر دول مجلس التعاون الخليجي، مصر، والأردن. على مدى أكثر من خمسة عقود من النمو المستدام، قامت الملاز على الدوام بتقديم منتجات غذائية مغذية وصحية للمستهلكين من جميع الأعمار، مدفوعة بمبدئها الأساسي: “الجودة التي يمكنك الوثوق بها.” وسّعت الملاز نطاق منتجاتها ليشمل، بالإضافة إلى منتجات الألبان، العصائر والمشروبات، المخابوزات، الدواجن، تركيبة الأطفال، التمر، الأسماك والمأكولات البحرية، والمياه المعبأة، تحت أكثر من 20 علامة تجارية مثل الملاز، L’usine، 7DAYS، ALYOUM، Nuralac، Farm’s Select، Ice Leaf، Almira، Seama، Oska، IVAL، Almarai Pro، Premier Chef، Bakemart، وغيرها. توظّف الملاز حاليًا أكثر من 46,000 صانع جودة، عبر مجلس التعاون الخليجي ومصر والأردن. وفي 2025، حققت الملاز صافي دخل قدره 2.4 مليار ريال سعودي من مبيعات بلغت 22 مليار ريال سعودي. أدى برنامج توسّع عدواني مع عمليات استحواذ في أسواق عمودية جديدة إلى خلق فرصة مثيرة للانضمام إلى فريق متعدد الجنسيات ديناميكي مكرس لتعزيز خطط النمو للمجموعة. الفرصة سيقود مديرDivisional لتطوير المنتجات (Premier Foods) تطوير المنتجات الجديدة من المفهوم حتى التسويق التجاري. ستضمن تنفيذ المشاريع وفق أعلى المعايير — بما يحقق الجودة والابتكار والنجاح التجاري.  سيكون مسؤولاً عن دفع تطوير منتجات جديدة من المفهوم إلى الإطلاق التجاري. ستبتكر تركيبات مبتكرة، تستكشف مكونات وتقنيات جديدة، وتضمن أن كل منتج يلتزم بمعايير الجودة والسلامة والامتياز لدى الملاز. سيتعاون عبر وظائف متعددة مع التصنيع، والجودة، والهندسة، وتخطيط الإمدادات، والمبيعات، والتسويق، وغيرها من الفرق الرئيسية لإحضار مفاهيم المنتجات الجديدة إلى السوق بكفاءة وفعالية. المؤهلات: <ul> <li>درجة البكالوريوس في علوم الغذاء، الميكروبيولوجيا، علم اللحوم، علم الحيوان، الكيمياء، أو مجال ذو صلة وثيقاً.</li> <li>شهادات إضافية في HACCP أو أنظمة الجودة تعتبر ميزة</li> <li>خبرة تطور منتج لا تقل عن 15 عاماً في صناعة البروتين</li> <li>إتقان قوي لعلوم البروتين، والمعالجة، والتتبيل، ووظائف المكونات، وصياغة منتجات اللحوم ذات القيمة المضافة.</li> <li>كفاءة تقنية عبر عدة فئات منتجات وبيئات إنتاج معقدة.</li> <li>خبرة مثبتة في تطبيق مبادئ البحث العلمي، تحليل البيانات، وحل التحديات التقنية.</li> <li>نجاح مثبت في طرح منتجات لحم / بروتين جديدة ووضع المفاهيم في السوق.</li> <li>التعرف على اللوائح ومتطلبات الامتثال في صناعة الأغذية.</li> </ul> إذا كنت شغوفاً بقيادة المبادرات، تحسين العمليات، وت Wirkants تأثير قوي في بيئة تصنيع الأغذية سريعة الإيقاع، نشجعك على التقديم. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> سنوات الخبرة </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ سنوات </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> الدرجة </div> <div class="col is-9 p5" data-automation-id="data_Degree"> درجة البكالوريوس / دبلوم عالي </div> </div>

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