office manager Jobs - Jeddah Saudi
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Saudi - Jeddah
About BSF:<br>Banque Saudi Fransi (BSF) is a leading financial institution built on a bold vision, to merge Saudi leadership with international standards, from day one, we have gone beyond conventional banking empowering ambition, enabling growth, and shaping lasting legacies. Apply and Be part of a dynamic team that empowers progress for individuals, businesses, and society.<br>BSF Values: <br>We are BSF - Always putting the needs of our people, customers, shareholders and society ahead of our own personal agenda. We are a community that we defend and protect, always. True to ourselves, always - We are honest with one another, even at the risk of temporary disharmony. It is never personal. Us before me - We put ideas before ego and leverage the expertise of others. Keep it simple - We strive to make everything we do as simple as possible. We set our people up for success and then get out of their way. We only need to be asked one. We own it. Winning is fun - We seek to be number one in the hearts and minds of our people, customers and shareholders. We have limitless ambition and the drive to win. Think big, act quick - We think long-term in our decisions, but we make them quickly and have a bias towards action<br>Location: Riyadh, Saudi Arabia<br>Your Role will focus on: <br>Oversee day-to-day ATM operations to ensure maximum uptime, service availability, and performance across the network Manage ATM platform functionality including monitoring, incident management, and coordination with IT and vendors<br>Your Key Responsibilities: <br>Ensure efficient cash management processes (forecasting, replenishment, and reconciliation) to minimize downtime and optimize costs Enhance ATM customer journey by improving transaction speed, interface usability, and service offerings Monitor ATM performance KPIs (uptime, transaction success rate, cash-out incidents, usage levels) and implement improvement actions Coordinate with third-party vendors for ATM maintenance, servicing, and service-level adherence Support expansion and optimization of ATM network locations based on business needs and customer demand Ensure all ATM transactions and operations comply with SAMA regulations and internal policies Identify opportunities to introduce new ATM features and digital capabilities (e.g., withdrawal, QR services) Handle incident resolution, customer complaints, and root cause analysis to prevent recurring issues Prepare periodic reports and dashboards on ATM performance and business insights.<br>Qualifications & Experience:<br>Bachelor’s degree in Business Administration, Finance, Information Systems, or related field3-4 years of experience in banking operations, preferably in ATM / self-service channels / payments Experience in managing vendor relationships and service level agreements (SLAs) Familiarity with ATM systems, switching platforms, and cash management processes is preferred Experience working within SAMA regulatory frameworks is an advantage<br>Knowledge & Skills:<br>Strong understanding of ATM operations, payment systems, and banking processes Knowledge of SAMA regulations related to payments and self-service channels Analytical skills with ability to interpret KPIs and operational data Problem-solving skills with a focus on operational efficiency and customer experience Stakeholder management and vendor coordination skills Basic technical understanding of ATM systems and incident management processes<br><br>Are you ready to shape your future with confidence? Apply today
Saudi - Jeddah
The role SiFi is building the business wallet Saudi companies actually want to use. The Platform squad owns the core of that promise: how companies control spend, capture receipts, enforce policy, and understand where their money goes. It's also the most complex surface on the platform, and your job is to make it feel simple. This is a product team, not a feature factory. You'll be handed problems and outcomes, not a roadmap to execute. If you need a spec to feel safe, this isn't the seat. We're not hiring for domain expertise. We're hiring for an instinct: to sit with a confused finance lead, find the real pain under what they say, and turn that mess into a product decision that's obviously right. What you'll own You'll work directly with finance leaders and business owners to surface the problems that slow them down: expense processes that take too long, policies that are hard to enforce, receipts that go missing, spend that's impossible to reconcile at month-end. This role covers the full product lifecycle. You'll take new ideas from zero to one, defining the problem, validating with real users, and shipping something that works before anyone else knows it's needed. You'll scale what's already live, removing friction, improving reliability, and driving adoption across the customer base. And you'll work closely with marketing on go-to-market, making sure new features actually land, get used, and stick. Data is how you stay honest. You'll obsess over usage numbers, drop-off points, and adoption curves, and you won't let a hypothesis live long without testing it. You act on what the data says, not what feels right. Your job is to understand user pain deeply, then turn it into product decisions that make the platform dramatically simpler to use. How we work Small squads, real ownership, weekly customer contact, high taste bar. We move fast and we say no to most things so we can do a few things at a world-class level. Requirements What we're looking for2+ years shipping B2B Saa S products people use daily. You've owned a real surface, not assisted on one. You have a genuine pull toward customers. You talk to users every week because you want to, not because a process tells you to. You hear what people don't say, and you keep asking "why" until the real problem surfaces. You have a simplification instinct. Show us a flow you made dramatically simpler, and explain what you removed and why it mattered. You're fluent in data. You build your own dashboards, spot patterns before anyone flags them, and act on what you find. Data is your default lens, not a secondary check. You turn messy, contradictory customer input clear decisions, and you bring decisions to the table, not options. You write clearly, and you're decisive under ambiguity. Nice to have Saudi or MENA market experience, and Arabic. You've felt finance-ops pain firsthand, or are fast at building context. You've worked somewhere that treated design as a core competency, not decoration.
Saudi - Jeddah
Job Purpose Ensure that best practices and standards of corporate governance are applied to achieve transparency, accountability, and operational efficiency across the Company. Establish and maintain an effective governance framework that ensures compliance with applicable laws and regulations, promotes transparency in decision-making, and supports the Company in achieving its strategic objectives responsibly and sustainably.<br>Key Responsibilities Develop and implement internal policies and procedures that support effective corporate governance practices. Review and update governance policies regularly to ensure alignment with changes in applicable laws, regulations, and industry requirements. Develop strategies to identify and mitigate risks associated with corporate governance. Recommend enhancements to governance frameworks and strategies to improve the Company’s overall performance and effectiveness. Ensure decision-making processes are transparent, documented, and traceable. Establish and maintain a clear accountability framework, ensuring commitment from Board members and employees. Assess governance-related risks, including conflicts of interest, ethical concerns, and policy non-compliance. Measure governance effectiveness through the development and monitoring of key performance indicators (KPIs). Prepare and submit periodic governance reports to the Board, highlighting governance status, key challenges, risks, and opportunities for improvement. Provide accurate and timely information regarding the Company’s performance and adherence to governance frameworks, fostering trust and confidence among stakeholders. Build and strengthen relationships with external advisors, regulators, and stakeholders to ensure governance practices align with recognized best practices. Coordinate with internal audit functions to ensure regular reviews of processes and compliance with approved policies and procedures. Evaluate the effectiveness of the current governance framework and identify opportunities for continuous improvement. Monitor emerging governance standards, regulatory developments, and industry best practices, ensuring their implementation where appropriate. Promote awareness among employees and management regarding the importance of corporate governance and its contribution to organizational performance and sustainability. Ensure compliance with all applicable local laws, regulations, and industry-specific requirements. Collaborate with relevant regulatory authorities and external bodies to maintain full compliance with legal and regulatory obligations. Ensure all departments and employees adhere to approved governance policies, procedures, and ethical standards. Lead, motivate, and develop team members while fostering a positive and high-performance work environment. Ensure the provision of training and development programs for employees to enhance their knowledge, skills, and capabilities, supporting organizational effectiveness and operational excellence. Monitor team performance regularly, providing guidance, coaching, and support to ensure departmental objectives are achieved. Prepare and submit periodic departmental performance reports to senior management, outlining achievements, challenges, risks, and required support to facilitate informed decision-making.<br>Qualifications Bachelor's degree in Business Administration, Corporate Governance, Law, Finance, or a related field.<br>Skills Strong knowledge of corporate governance principles, frameworks, and local regulatory requirements. Excellent analytical and problem-solving skills. Strong time management and organizational abilities. High attention to detail and accuracy. Leadership and team management capabilities. Effective communication, presentation, and influencing skills. Negotiation and conflict resolution skills. Ability to work effectively under pressure and manage competing priorities. Strong stakeholder management and relationship-building skills. Proficiency in developing policies, governance frameworks, and compliance programs.
Saudi - Jeddah
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To plan and allocate and utilize workforce resources effectively, in order to ensure optimal staffing, scheduling, and resource allocation that align with operational needs and enhancing efficiency and productivity , and the overall performance of the workforce.<br><br>Key Accountability Areas<br><br>Workforce Management <br><br>Execute workforce planning strategies to ensure that the right number of employees with the right skills are available to meet operational requirements. Oversee staff scheduling to ensure that shifts are appropriately staffed to meet demand while managing labor costs effectively. Define, track, and report on workforce management key performance indicators (KPIs) to assess staffing efficiency and performance. Analyze performance metrics to identify areas for improvement and implement solutions accordingly. Provide leadership and guidance to the workforce management team, ensuring that employees receive necessary training and development. Collaborate with the IT department to integrate and optimize workforce management technology solutions.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. Measure and track the Division's OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Budget Management<br><br>Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience:<br><br>8 – 10 years of relevant experience.<br><br>Education And Certifications<br><br>Bachelor's degree in Business, Management, or a related field is required. Master’s degree in a relevant field is preferred.
Saudi - Jeddah
Company Profile Founded in 2017, Luxpowertek is a leading global high-tech enterprise specializing in the R&D and sales of residential, commercial and industrial photovoltaic and energy storage inverters. Our products are widely marketed across North America, Europe, Africa, Southeast Asia and other global regions. As an export-oriented technology enterprise, we are highly recognized by global clients from the United Kingdom, Japan, South Africa, Vietnam and more for our high-performance products, stringent quality standards and premium customer services, building a reputable international image for Chinese new energy brands. Currently in a stage of rapid growth, Luxpowertek embraces a people-centric corporate culture and humanized management philosophy. Adhering to the principles of people orientation and integrity-driven development, we strive to become a benchmark enterprise in the new energy industry and deliver high-quality clean energy solutions worldwide. We welcome talents from all walks of life to join our team and create win-win development together.<br>Official Website: www.luxpowertek.com<br>Job Responsibilities1. Responsible for sales, customer development and order fulfillment of residential solar energy storage systems, residential inverters, and battery products in the market. Ensure the achievement of sales targets and effective maintenance and management of client relationships. Leverage the advantages of our company’s strong product and manufacturing capabilities to boost brand awareness and market penetration in the assigned region.2. Execute the regional annual sales plan by breaking down and delivering sales targets.3. Collect and organize relevant market information and customer requirements; analyze market trends to extract actionable insights, research the competitive landscape and market dynamics, and support the company in improving its market competitiveness.4. Gather and analyze data on competitors and their products in the target market, conduct related research, and put forward suggestions to enhance the competitiveness of the company’s products.5. Organize and participate in marketing and sales activities in the assigned region, including local exhibitions, industry forums and conferences, promotional events, and customer visits.6. Cooperate with different departments to coordinate internal resources including pre-sales technical support, solution design, project implementation and after-sales service, ensure timely and accurate responses to customer demands and high-quality project delivery, so as to maintain high customer satisfaction.7. Complete other work assigned by supervisors.<br>Position Requirements1. Fluent in English (speaking, listening, reading and writing); proficient in the local language of the target market.2. At least 4 years of marketing experience in the solar energy storage system, residential inverter or energy storage battery industry, with a proven track record of outstanding sales performance.3. Possess an extensive local customer network and solid client relationships, and maintain long-term, stable communication with a large number of key customers.4. Possess sound technical knowledge of solar energy storage systems, inverters and energy storage batteries; able to understand and communicate customers’ technical and engineering requirements, and efficiently coordinate with the company’s R&D team to provide pre-sales and after-sales technical solutions.5. Proactive working attitude, strong resilience, and capable of tackling challenges under pressure.
Saudi - Jeddah
Roles and Responsibilities:Conduct periodic and ad hoc cybersecurity risk assessments across IT and OT environments Perform OT-specific risk assessments on assets such as PLCs, HMIs, RTUs, and engineering systems Identify and document OT-relevant risk scenarios (e.g., control system disruption, unauthorized access, safety manipulation) Coordinate risk reviews as part of major IT/OT changes, such as system upgrades or new deployments Reassess risk posture following major changes, incidents, or regulatory updates Review and validate existing controls to calculate residual risk and prioritize treatment actions Provide standardized tools and guidance to support self-assessments by IT, OT, and business teams Support integration of assessment outcomes into control design, zoning, segmentation, and system deployment Track risk treatment progress and escalate overdue or high-priority items as needed Coordinate with performance management to define and monitor key risk indicators (KRIs) to proactively track changes in cybersecurity risk exposure Maintain the cybersecurity risk register, including OT-specific entries, capturing identified risks, likelihood and impact ratings, treatment plans, ownership, and status Coordinate and execute internal cybersecurity compliance assessments across all relevant domains and functions Serve as the lead interface for external audits and regulatory inspections, including preparation, execution, and response Conduct periodic compliance assessments of OT environments, including SCADA, DCS, PLCs, and associated network infrastructure Maintain an inventory of compliance-relevant OT assets and map them to applicable control requirements and standards Monitor adherence to cybersecurity policies, escalate non-compliance, and coordinate corrective actions with relevant teams Track and manage remediation plans for compliance gaps, non-conformities, and audit findings through closure Validate the effectiveness of implemented controls or mitigation plans before closing compliance gaps Review and validate configuration baselines for OT systems (e.g., firewall rules, firmware versions) to ensure alignment with compliance standards Coordinate evidence collection, documentation, and remediation planning for compliance-related findings Report OT and IT cybersecurity compliance status and risks to leadership and cybersecurity governance Support compliance awareness and training for teams with control responsibilities in both IT and OTMaintain a centralized compliance register, covering both IT and OT, that maps regulatory requirements to policies, controls, responsible teams, and evidence sources Govern third-party cybersecurity risk by maintaining standardized assessment processes, due diligence criteria, and remediation tracking Coordinate and conduct third-party cybersecurity assessments across IT and OT suppliers to ensure alignment with internal policies and regulatory requirements Review vendor-supplied OT systems and supporting documentation to ensure inclusion of security controls and compliance with applicable standards (e.g., NCA OTCC, IEC 62443) Ensure third-party risk findings are documented, risk-rated, and tracked through resolution, including acceptance or application of compensating controls Maintain a register of assessed vendors, associated risks, control gaps, and remediation status for ongoing oversight and reporting Collaborate with procurement, legal, and compliance to embed cybersecurity requirements into third-party agreements, including OT-specific clauses where applicable Contribute to the development and review of third-party security policy and minimum control requirements for use in procurement and onboarding Support internal and external audit requests related to third-party cybersecurity risk management<br><br>Requirements<br><br>Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related field. Master's degree is preferred. 10-12+ years of cybersecurity experience Strong experience in cybersecurity risk management, compliance, assessments, and assurance
Saudi - Jeddah
About The Role<br><br>Over 100,000 merchants run their businesses on Salla, and every order they win ends the same way: something physical has to reach a customer. Shipping is where the platform stops being software.<br><br>This role owns the shipping stack end to end and the economics underneath it: courier integrations, routing, cash-on-delivery reconciliation, exceptions, and partner performance, plus how far past last-mile delivery we go into inventory placement, warehousing, pick and pack, first-mile pickup, and returns. You lead a dedicated engineering squad as its one accountable product owner, and you own what a shipment costs and what the platform keeps on it. Few product roles let you own a merchant experience and its unit economics at the same time. This one does.<br><br>You will drive impact across four major domains:<br><br>Shipping Products (routing, label issuance, cash on delivery, tracking, driver-facing tools) Partner Integrations (provider onboarding, interface quality, status mapping, reconciliation, platform stability) Fulfillment Beyond Last Mile (inventory placement, warehousing and third-party orchestration, pick and pack, first-mile pickup, returns) Shipping Economics (carrier mix, rate card design, cost per successful delivery, what the platform charges and what it keeps)<br><br>Responsibilities:<br><br>Own the strategy and roadmap for shipping and fulfillment, prioritized on merchant retention and contribution per shipment, not feature count Decide how each order is routed and priced: which provider carries it, at what service level, at what cost, and what the merchant pays Raise delivery reliability where it is measurable: first-attempt success, service-level accuracy, exception rate, return to origin, and cash-on-delivery reconciliation Build the integration layer that makes onboarding a new provider fast and keeps it stable once live: status mapping, retries, fallbacks, monitoring Extend the product past last-mile delivery, choosing capabilities on merchant retention impact rather than on integration ease Decide which shipping capability is free and which is paid, and defend where the line sits Own the metrics with the data team, and move volume between providers when the performance data says to<br><br>Requirements<br><br>Proven ownership of a shipping, fulfillment, or order-management product on a platform serving many businesses at once, with the numbers you moved: delivery success rate, service-level accuracy, exception rate, cash-on-delivery accuracy, or cost per shipment Commercial fluency in shipment economics: you have built, priced, or renegotiated a rate card, and can explain how zone, weight, service level, cash on delivery, surcharges, and failed deliveries move cost per parcel Depth past last-mile delivery in at least two of: inventory placement, warehousing or third-party fulfillment orchestration, pick and pack, first-mile pickup, reverse logistics, cross-border Technical grounding in integrations: interfaces, webhooks, status mapping, retries, reconciliation. You can explain how a courier integration actually breaks and what made yours stable long term Experience as the single product owner for a dedicated engineering squad, working across operations, commercial, and support rather than around them Strongly preferred: you have built product on top of a partner network, where the company sold partner capacity and built its own capability alongside it Seven or more years in product management. Full professional fluency in Arabic and English is required, and GCC logistics context is preferred over theoretical knowledge. Willing to relocate to Saudi Arabia
Saudi - Jeddah
About the Company<br><br>As a leading logistics and supply chain solutions provider in Saudi Arabia and the broader Middle East, NAQEL Express, a subsidiary of Saudi Post SPL, delivers seamless, end-to-end integrated solutions. The company empowers businesses to operate efficiently both locally and globally, while contributing to Saudi Arabia’s Vision 2030 through advanced logistics services.<br><br>Responsibilities<br><br>Develop new and existing business by identifying contract logistics opportunities (dedicated and multi-user warehousing, distribution, and value-added services) through networking, fact-finding, prospecting, qualifying, presenting, and selling Naqel's solutions to open new accounts or develop existing ones. Personally lead the pursuit of large, complex, and strategic opportunities from qualification through to contract signature, including RFQ/RFP responses, commercial negotiations, and contract terms. Develop compelling solution proposals in collaboration with solutions design, operations, and finance — including pricing, rate cards, and commercial models (open book, closed book, hybrid) — ensuring sold solutions are deliverable and margin-protected through go-live. Develop timely and accurate revenue and pipeline forecasts for accounts and opportunities, and revise throughout the year; maintain disciplined pipeline governance including weekly reviews, win/loss analysis, and forecast reporting to the GM and divisional leadership. Manage and penetrate customers at all levels, establishing C-level and senior supply chain relationships across target accounts — including family conglomerates, government-related entities, and multinationals — to enable achievement of plans and objectives. Prepare and deliver effective selling presentations that implement approved business plans and employ effective negotiating strategies. Manage execution of customer agreements/contracts, ensuring retention, renewals, rate reviews, and organic growth (upsell/cross-sell into transport, freight, and last-mile services); correct compliance issues and identify new sales opportunities within managed accounts. Manage client relationships through all phases of the sales cycle, including agreement of actions required internally to enable new or grow existing customer volumes and warehouse utilization. Coordinate with relevant departments (solutions, operations, implementation, finance, legal) and third parties on day-to-day commercial activities. Provide market intelligence on competitor activity, pricing benchmarks, Grade A warehousing supply/demand, and customer outsourcing trends across KSA; contribute commercial input to capacity planning, network design, and investment cases. Recruit, develop, and performance-manage the national Contract Logistics sales team as the division scales. Promote new products and services as they are made available. Daily capture of customer contacts and opportunities into the CRM tool, with required internal reporting and presentations. Represent Naqel at industry events, trade bodies, and customer forums. Travel required for this role.<br><br>Qualifications<br><br>Education: Bachelor's degree in Logistics, Supply Chain, Business Administration, or similar relevant field; postgraduate qualification advantageous. Experience: 8+ years in logistics/3PL commercial roles, with a minimum of 5 years selling contract logistics solutions (warehousing, distribution, VAS); demonstrable track record of closing large, multi-year contract logistics deals, ideally in the GCC and specifically Saudi Arabia.<br><br>Required Skills<br><br>Strong negotiation and presentation skills. Ability to develop and maintain relationships with C-level executives. Proficient in CRM tools and sales forecasting.<br><br>Preferred Skills<br><br>Experience in the GCC market. Knowledge of logistics and supply chain management best practices.<br><br>Pay range and compensation package<br><br>Competitive salary based on experience and qualifications.<br><br>Equal Opportunity Statement<br><br>NAQEL Express is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Saudi - Jeddah
About Boutique Group Boutique Group is redefining luxury hospitality by transforming Saudi Arabia’s most iconic historic and cultural palaces into ultra-luxury boutique hotels. With a commitment to storytelling, authenticity, and excellence, curating exceptional hospitality experiences that celebrate the Kingdom’s rich history while setting new benchmarks in the industry. Boutique Group’s growing portfolio includes The Red Palace, Al Hamra Palace, and Tuwaiq Palace, each being meticulously restored to preserve its historical significance while being reimagined for contemporary of ultra-luxury hospitality. At Boutique Group, we lead the way in redefining what’s possible. Taking the exquisite, making it extraordinary, we are a culture that celebrates transformation. A young company for a youthful nation, our energy is honed and harnessed by the mentorship of hospitality’s leading names. Here, you can be part of something bigger, crafting luxury hospitality’s next chapter.<br>Job Purpose Lead the end-to-end delivery of Boutique Group's portfolio of luxury hospitality developments, ensuring project is successfully planned, designed, procured, constructed, commissioned and handed over in accordance with approved business objectives, operator requirements, heritage conservation principles, budget, programme, quality, sustainability and guest experience expectations.<br>Key Accountabilities:• Develop and execute the Project Delivery strategy aligned with Boutique Group's corporate objectives.• Manage multidisciplinary project teams across design, procurement, commercial, construction and handover.• Provide executive leadership over the complete project lifecycle from feasibility through defects liability.• Ensure projects achieve approved business cases, quality standards and operational readiness.• Drive continuous improvement across project delivery processes.<br>Design Leadership:• Manage PMCs and specialist consultants.• Ensure compliance with operator brand standards, heritage requirements and statutory approvals.<br>Commercial & Procurement:• Lead consultant and contractor procurement and recommendations.• Oversee contract administration, claims, variations, dispute avoidance and commercial negotiations.• Monitor budgets, forecasts, contingencies and cash flow. Construction Delivery• Direct construction execution, logistics, safety and quality.• Approve recovery plans for delayed projects.• Ensure successful Testing & Commissioning, Operational Readiness, Handover and Defects Liability management.<br>Luxury Hospitality & Heritage:• Ensure seamless integration of hotel operators throughout development.• Coordinate FF&E, OS&E and operational requirements.• Protect heritage assets while integrating modern luxury hospitality standards.<br>Governance:• Chair executive project reviews, change control boards and risk reviews.• Provide portfolio dashboards covering cost, programme, risk, procurement, quality and commercial performance.<br>Stakeholder Management:• Manage the coordination with government authorities such as Civil defense, municipalities, Baladi, royal guard… etc.• Represent Boutique Group with consultants and contractors.• Build strategic partnerships and resolve executive issues.<br>Decision Authority:• Approve project execution plans within delegated authority.• Recommend procurement awards and commercial settlements.• Escalate strategic risks requiring executive approval.<br>Key Performance Indicators:• Health, safety and environmental performance• Project milestone and programme adherence• Delivery against the approved budget• Cost and completion forecast accuracy• Quality performance, defect rates and timely close-out• Operator requirements fulfilment and satisfaction• Operational and guest readiness by the planned opening date• Effective change-order and claims management• Realized value-engineering savings without compromising quality or operational requirements• Internal and external stakeholder satisfaction<br>Qualifications, Experience:Education:Bachelor’s degree in civil engineering or any related discipline Master’s degree in construction management or any related discipline<br>Experience:• 12 - 15 years of experience including at least 4 years leading major projects.• Experience in delivering luxury hospitality, heritage or iconic projects, preferably valued above SAR 1 billion.
Saudi - Jeddah
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To effectively monitor the customer experience, collect feedback, measure satisfaction levels, track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HS<br><br>Key Accountability Areas<br><br>Customer Experience<br><br>Identify touch points during customer experience and analyze the current state of these touch points and how to improve them. Collect, track and analyze customer feedback and suggest improvements internally based on the insights gathered - help measure metrics such as NPS to gauge how the brand is performing on CX performance parameters Conduct customer interviews and surveys and report on insights Regular communication with internal stakeholders such as customer care and other customer-facing teams to identify gaps and opportunities. Raising red flags wherever the business process – billing, installation, or anything pre or post sales – needs correction to ensure the customer has a seamless experience with the company Ensuring the CX strategies are aligned to the larger marketing and business goals and outcomes Work with the product and the technology teams to ensure seamless brand and buying experience with technology- be it the brand website or a self-service app Design and implement customer retention programs to minimize churn and enhance long-term customer engagement. Oversee customer service metrics, including response time, resolution rate, and CSAT, to drive continuous improvement. Monitor competitor strategies and industry trends to ensure Hungerstation remains a leader in customer experience Analyze internal company’s performance data and find out patterns that might affect the customer experience. Prepare weekly, monthly, and annually data-based insights and report them to internal stakeholders. Support internal stakeholders with data analytics when needed to help them improve areas that affect customer experience. Lead and manage projects and programs with internal stakeholders to improve customer experience.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>8 - 10 years of experience in customer experience, customer service, or operations, Strong analytical skills with experience in customer feedback analysis, retention management, and process improvement. Proficiency in CX tools, CRM software, and customer support platforms. Excellent communication and leadership skills, with the ability to influence stakeholders. Knowledge of food delivery or e-commerce industries is a plus. Ability to work in a fast-paced, dynamic environment and drive results. Strong project management skills with the ability to execute multiple initiatives simultaneously. Experience in data-driven decision-making, customer segmentation, and personalization strategies.<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration, or a relevant field is required.
Saudi - Jeddah
About the company:Keemart is Meituan's self-operated on-demand retail business in overseas markets. It first launched in Riyadh, Saudi Arabia, in May 2025, offering rapid delivery of groceries and daily essentials within 20 minutes. As a key part of Meituan's "Grocery Retail" business expansion overseas, Keemart represents an extension of the company's mission (We help people eat better, live better.) in international markets. Leveraging Meituan's mature "front-tier warehouse + instant delivery" model, it is dedicated to providing overseas consumers with a safe, high-quality, and convenient fresh grocery shopping experience. Job responsibility：1. Brand Marketing & Brand Equity Building Lead brand marketing initiatives for the Keemart business. Develop and execute brand communication strategies centered on brand positioning, core values, and long-term vision, continuously strengthening brand equity, user trust, and brand preference.<br>2. Brand Content & Social Media Management Own the content strategy and day-to-day operations of official social media channels. Build a clear and consistent brand tone, and drive brand visibility, favorability, and engagement through high-quality content, topic planning, and interactive community initiatives.<br>3. Integrated Brand Communication & Project Management Plan and deliver brand-led integrated marketing communication projects, covering social media campaigns, content distribution, community touchpoints, and online-offline coordination, ensuring consistent brand messaging and impact across all consumer touchpoints.<br>4. CSR & Community Engagement Programs Lead or actively participate in the planning and execution of Corporate Social Responsibility (CSR) and community programs. Establish partnerships with local NGOs, community organizations, and relevant government or social institutions to deliver initiatives that generate real social impact while reinforcing brand purpose and reputation.<br>5. Cross-functional Brand Collaboration Work closely with user growth, digital marketing, product, and operations teams to ensure brand strategy is consistently embedded across product experience, communication content, and user touchpoints, aligning brand objectives with business goals. Job requirement：1. Brand & Marketing Experience8+ years of marketing experience, preferably with international or regional brands. Experience in e-commerce, instant retail, FMCG, or new consumer brands is highly preferred, with proven involvement in systematic brand projects or brand-building initiatives.<br>2. Brand Thinking & Content Capability Strong brand-led marketing mindset, with the ability to design communication strategies from brand positioning and consumer mindset perspectives. Demonstrated success in brand content, social media operations, or integrated communication campaigns, supported by clear methodologies and case examples.<br>3. CSR / Social Impact Experience Understanding of and interest in CSR or social impact initiatives. Prior experience in planning, executing, or partnering on CSR or community projects is a plus, with the ability to connect long-term brand value with meaningful social contribution.<br>4. Data Awareness & Brand Performance Evaluation Data-driven mindset with the ability to assess brand and communication performance through relevant brand metrics, and continuously optimize brand and content strategies based on data, insights, and business feedback.<br>5. Cross-cultural & International Exposure Experience working in cross-cultural or cross-border environments, with the ability to operate effectively in diverse markets and deliver locally relevant brand communication.<br>6. Language Skills English is required as a working language. Proficiency in Arabic or prior experience in Middle East markets is a strong advantage.岗位亮点:0→1 impact – shape how Kuwait discovers and experiences instant retail. Global backing, local autonomy – world-class support with the freedom to build.
Saudi - Jeddah
Join The Destination Management Company!<br>DMC (Destination Management Company) is one of Red Sea Global (RSG) subsidiaries and is a destination management company that deploys knowledge, expertise, and resources, in the design and implementation of hotel accommodations, transportation, itineraries, activities and logistics for RSG destinations. We are a one stop shop for B2B and B2C customers and provide an authentic, unique and effective planning and booking solution from end to end. Our strong presence and cutting-edge technology enable us to deliver best in class services to all our clients.<br>Our knowledgeable and talented customer care team are available around the clock to cater the needs of our clients and handle all types of queries with the highest level of luxury concierge services and a seamless guess experience from start to finish. DMC also offers Meet & Assist services across RSG destination ensuring a hassle-free travel experience for our esteemed guests. We are confident that with our unwavering commitment to excellence, DMC will set new standards in the travel and tourism industry in Saudi Arabia.<br>Job Purpose:Manage purchasing operations by planning, sourcing, negotiating, and acquiring goods and services while ensuring timely delivery, cost efficiency, supplier performance, and compliance with organizational policies and operational requirements.<br>Job Responsibilities:<br>Manage end-to-end purchasing activities including purchase requests, supplier sourcing, quotation evaluation, purchase order issuance, negotiations, and timely delivery of goods and services. Lead purchasing activities supporting corporate operations and event delivery, including production, audio-visual services, venues, branding, furniture, catering, logistics, promotional items, and entertainment requirements. Coordinate with internal stakeholders to understand purchasing requirements, prioritize requests, and ensure procurement activities support operational and project timelines. Negotiate pricing, payment terms, delivery schedules, and commercial conditions with suppliers to achieve best value while maintaining quality and service standards. Establish and maintain approved supplier relationships through supplier evaluation, performance monitoring, and continuous improvement initiatives to ensure reliable service delivery. Monitor purchasing expenditure against approved budgets, analyze spending trends, identify cost-saving opportunities, and prepare purchasing reports and management dashboards. Ensure all purchasing activities comply with company policies, delegated authorities, contractual obligations, and applicable governance requirements while maintaining complete purchasing documentation. Resolve supplier delivery issues, quality concerns, invoice discrepancies, and purchasing-related risks to minimize operational disruptions and maintain business continuity. Support inventory planning and demand forecasting by coordinating purchasing schedules with operational requirements and supplier lead times where applicable. Drive continuous improvement of purchasing processes, systems, supplier performance, and operational efficiency to enhance service quality and purchasing effectiveness. Provide input to the Department’s strategy from the Section or Unit perspective, in alignment with RSG’s vision and mission. Develop the Section or Unit’s objectives, KPIs, and annual operational plans, ensuring implementation meets performance targets. Contribute to the Section or Unit’s budget preparation and monitor financial performance. Implement and ensure adherence to Section or Unit policies and procedures; oversee performance and KPI communication. Ensure effective staffing, development, and deployment of Section or Unit employees in coordination with higher management.<br>Job Requirements:<br>Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, or a related field.8 years of experience (with 1+ in managerial roles)
Saudi - Jeddah
Perform business partnering by delivering tailored HR solutions for assigned divisions. Collaborate with business leaders and HR colleagues to address organizational challenges, support workforce planning, and implement HR programs. Ensure HR initiatives and policies are effectively localized and consistently applied to drive divisional and organizational objectives.<br><br>Requirements<br><br>Strategic Responsibilities<br><br> Prepares and manages the annual budget for the HR Business Partner Department and reporting Sections in conjunction with the HR Division's budget and tracks expenditure to ensure adherence to the budget Develops and implements the operating plan for the HR Business Partner Department in alignment with the HR Divisional strategic plans to ensure achievement of Qiddiya's overall objectives Manages and controls the operating framework for the HR Business Partner Department, provides guidance and support, ensures implementation and review of work processes to achieve high performance standards and continuous improvement<br><br>Core Responsibilities<br><br>Strategic Leadership and Business Partnership<br><br> Develop strategic partnerships with divisional business leaders by understanding their goals, challenges and opportunities, positioning HR as a trusted advisor Champion collaboration with HR departments to integrate divisional talent strategies with business priorities Evaluate divisional business-specific gaps and authorize solutions in partnership with CoEs to address employee needs Define team objectives by understanding divisional business objectives and challenges to deliver tailored HR solutions Lead continuous improvement initiatives by evaluating HRBP team performance, approving best practices, and driving innovation across supported divisions<br><br>Organizational Design, Workforce Planning, and Talent Management<br><br> Lead team efforts in organization design and workforce planning to identify talent needs in partnership with CoEs Approve workforce assessments to ensure divisional workforce requirements are met Establish and evaluate processes for divisional team restructuring, talent redeployment and cross-unit moves to optimize workforce agility and support business transformation Oversee the localization and tailoring of HR initiatives to address unique divisional and market contexts<br><br>HR Program Management<br><br> Champion the consistent application of HR policies across divisions to resolve exceptions and escalations, ensuring fair treatment and effectively managing sensitive employee matters and grievances Oversee the onboarding experience journey by setting expectations, approving processes, and ensuring seamless integration for new hires, resulting in alignment with organizational culture and process consistency Engage actively in compensation decisions by approving discrepancy resolutions and supporting team-led conversations, ensuring fairness and equity in compensation across divisions Collaborate with recruitment teams to approve exceptions and align offers with organization-wide standards, ensuring equity and consistency in employment terms Set direction for divisional compensation review and role clarity processes to drive transparency, retention, and fairness of rewards across business groups Set direction for supporting divisional people leaders in day-to-day employee relations to enable timely resolution of recurring team issues and foster a positive work environment<br><br>People/Self Management Responsibilities<br><br> Develops a continuous talent pipeline for key roles in the HR Business Partner Department and provides mentoring for high potential talent in the team in the organization to create future leaders Monitors and enables the achievement of goals and key performance indicators for direct reports and ensures effective implementation of the performance management process in the department to create a high-performance team Ensures high level of employee engagement and capability development by providing on-going feedback and coaching to team members within the HR Business Partner Department to ensure creation of a learning culture within Qiddiya
Saudi - Jeddah
Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br><br><br><br>Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br><br><br><br>Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br><br><br><br>Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.<br><br><br><br>Job Description<br><br>This role brings deep expertise in gaming investment and deal-making into the Investor and Startup Programme infrastructure. The primary mandate is designing the investment programmes and deal-making activations that make Gaming event the strongest investment event in the global gaming calendar. The role also flexes across the broader Investor and startup program portfolio, supporting investor programming at other events where sector knowledge and investor relationships add value. The event provides the structure; this person provides the sector depth, does the heavy lifting with the gaming and tech investment community, and raises the bar on investor experience across every event they touch.<br><br>Gaming Investment Programme <br><br>Design investment programmes and deal-making formats for gaming conference that attract international investors, publishers and funds and set a global standard for capital-meets-talent events.<br><br>Build and own the gaming investor pipeline from scratch: identify gaming VCs, publisher venture arms, sovereign funds with gaming mandates, angel networks, and accelerator programmes, and conduct targeted outreach. <br><br>Manage the investor application and vetting process verifying fund credentials, investment thesis alignment, and genuine intent to engage with gaming studios and founders. <br><br>Develop the content and format for all gaming investment activations: reverse pitches, hosted buyer programmes, closed-door investor roundtables, and live deal-making showcases. <br><br>Work with the B2B Content Producer to ensure the investment content track is credible, current, and attracts the right calibre of participant. <br><br>Design the investor experience end-to-end: investor lounge, curated sessions, concierge meetings, and investor-only programming that delivers a premium environment. <br><br>Own the investor-side matchmaking process by working with internal teams to ensure match quality and deal relevance are high. <br><br>Manage investor delegate communications, matchmaking logistics, and on-site facilitation to ensure the programme delivers real outcomes, not just introductions. <br><br>Track and report on investment programme outcomes: deals initiated, capital committed, follow-up meetings generated. <br><br>Cross-Portfolio Investor Support <br><br>Support the investor programme across other Investor & Startup program portfolio events contributing investor relationships, outreach, and programming input where sector knowledge adds value. <br><br>Contribute to investor outreach campaigns across portfolio events with the marketing and cross-functional teams. <br><br>Provide investor program cover for senior team members during high-volume pre-event and on-ground periods. <br><br>Curate a balanced, high-quality investor room for each assigned event, reflecting that event’s sector focus and strategic objectives. <br><br>Programme investor-focused roundtables, LP introductions, and deal-flow sessions in collaboration with the special value programmes team. <br><br>Maintain accurate and up-to-date investor records in internal management tools covering fund details, investment thesis, meeting history, and post-event feedback. <br><br>Track investor programme KPIs across assigned events: investor count, AUM represented, meetings held, investment signals generated, and investor NPS. <br><br>Conduct post-event investor debriefs, gather feedback, and share improvement recommendations with the program lead. <br><br>Maintain and nurture investor relationships year-round, ensuring warm relationships carry forward into future editions. <br><br>Develop new ideas for value-driven investor programme features and lead on concept note development for future editions. <br><br><br><br>Qualifications<br><br>4–5 years of experience in investor relations, investor programme management, or VC/LP engagement ideally within an event, ecosystem, or gaming industry context. <br><br>Demonstrated expertise in the gaming investment landscape: VCs, publisher venture arms, sovereign funds with gaming mandates, angel networks. This is the core credential. <br><br>Demonstrable experience curating and managing high-touch investor experiences, not just registration and logistics, but genuine investor engagement design. <br><br>Strong existing network within the gaming and tech investment community, particularly in MENA, APAC, or Europe. <br><br>Understanding of how the gaming investment chain works from pre-seed accelerators through to sovereign capital deployment. <br><br>Sector knowledge in cybersecurity, fintech, or other technology verticals is an advantage for cross-portfolio event support. <br><br>Excellent relationship management skills, able to manage senior investor relationships with professionalism and discretion. <br><br>Comfortable working across multiple simultaneous events with different investors, geographies, and sector focuses. <br><br>Experience with investor management platforms, CRM tools, and event management systems. <br><br>Strong written English is mandatory; Arabic is a meaningful advantage. <br><br>What You will bring<br><br>Deep expertise in gaming investment and deal-making is the non-negotiable. Must understand how funding rounds, publishing deals, and M&A transactions work in gaming and know the regional investors, funds, and studios that matter, particularly across Saudi Arabia and MENA. Comfortable in investor conversations and able to hold their own in a room with fund managers, portfolio directors, and publishing executives. Able to design investor programmes from the ground up that bring international capital to an event and raise the bar on what a gaming investment activation can be. Equally capable of plugging into broader Investor and startup programs across events and adding immediate value through relationships and sector credibility. <br><br><br><br>Additional Information<br><br>Core Benefits: <br><br>Medical Insurance for individual and family <br><br>Annual leave – 25 days <br><br>School fees contribution, 40,000 SAR per child per year, up to a max of three children <br><br>Wellbeing Benefits <br><br>Remote working on Sundays <br><br>Working anywhere – 1 month every year <br><br>Family visa costs* (up to a max of three children) <br><br>Individual annual flight allowance* (Expat only) <br><br>Local Relocation Package*: <br><br>Paid flight to Riyadh (for you and your dependents) <br><br>30 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000 <br><br>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices <br><br> International Relocation Package*: <br><br>Paid flight to Riyadh (for you and your dependents) <br><br>60 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000 <br><br>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices <br><br>*If eligible <br><br>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.
Saudi - Jeddah
Qiddiya is Saudi Arabia's future capital of entertainment, sports, and culture — a 360 km² mega-project just outside Riyadh. From F1-grade racetracks and theme parks to stadiums and performance venues, we're creating a destination like no other. This is more than a project — it's a national transformation. As construction accelerates, we're hiring ambitious talent to help shape it. If you're driven by scale, impact, and the chance to build something iconic from the ground up — Qiddiya is calling<br><br>Role Purpose<br><br>Lead the planning, coordination, and delivery of regional cultural programming, ensuring representation of Saudi regions through authentic, engaging, and high-quality cultural experiences aligned with overall programming objectives.<br><br>Key Responsibilities<br><br>Program Planning & Delivery <br><br> Develop, produce, deliver, and manage detailed programming plans for all regional pavilions, aligned with the overall programming calendar Structure daily and seasonal schedules across regions to ensure diversity, balance, and continuous visitor engagement Coordinate delivery of performances, demonstrations, and experiences across regional zones<br><br>Cultural Representation & Content Development <br><br> Curate authentic regional content in collaboration with regional entities and cultural stakeholders Ensure consistency in quality, storytelling, and visitor experience across all regional pavilions Define program requirements, themes, and cultural narratives for each region<br><br>Stakeholder & Government Coordination <br><br> Manage relationships with regional representatives, government entities, and cultural institutions Coordinate participation, logistics, and readiness of all regional contributors Ensure alignment with stakeholder expectations and cultural objectives<br><br>Operational Integration & Readiness <br><br> Coordinate with Operations, FM, and Asset teams to ensure readiness of all regional spaces Ensure program feasibility, scheduling, and capacity planning across pavilions Support setup, rehearsals, and live delivery across all regions<br><br>Performance & Continuous Improvement<br><br> Monitor visitor engagement and attendance across regional programs Identify underperforming areas and implement improvements Ensure consistent delivery standards across all regional experiences Drive financial performance of regional programs through program planning, development, and delivery Work with Commercial to identify and develop revenue opportunities that support program financial sustainability Maintain strong knowledge of and relationships with regional cultural organizations and stakeholders Establish and manage relationships with relevant regional and international cultural entities and aligned programs/events<br><br>Key Success Metrics<br><br> Participation of regional stakeholders Visitor engagement across regional pavilions Quality and authenticity of representation Delivery of regional program budget in line with approved targets<br><br>Required Skills & Competencies<br><br> Strong understanding of Saudi regional culture and heritage Stakeholder coordination and relationship management Event/program delivery capability Cultural sensitivity and attention to detail Strong cross-functional collaboration skills across programming, commercial, marketing, and ecosystem teams Ability to balance cultural integrity with commercial objectives and outcomes<br><br>Requirements<br><br> 6-10 years of experience, with a strong background in cultural programming, event management, or heritage-related initiatives Proven experience working with regional cultural programs, heritage initiatives, or community-based cultural activities Strong understanding of Saudi regional cultures, traditions, and heritage diversity Experience ensuring authentic representation and cultural accuracy across multiple contributors Demonstrated experience managing multiple stakeholders, including: Government entities Regional representatives Cultural institutions Ability to coordinate and align diverse stakeholders with varying expectations and requirements Experience working within structured or government-led environments is preferred Proven experience in planning and delivering multi-activity or multi-location programs Ability to manage parallel program streams across different zones or locations Experience translating high-level programming plans into detailed schedules and execution plans Experience working closely with operations teams to ensure program feasibility and delivery Understanding of site logistics, capacity management, and event constraints Ability to support delivery in live, fast-paced environments Experience in large-scale cultural festivals, national events, or destination programming Exposure to multi-regional or multi-cultural program environments Experience in pre-opening or activation phases is an advantage
Saudi - Jeddah
JOB PURPOSE:Accountable for delivery of Sales Volume and Revenue, across all product lines, in a Sales Region as per set, monthly and yearly targets, by managing and strategizing the sales plans in the region. Accountable for delivering all the Sales & Merchandising KPIs in the region across all channels and product lines. The role is accountable to all sales employees in the region and drives their development and optimization of performance. Accountable for the implementation of sales policies and safety guidelines across the regions.<br>KEY ACCOUNTABILITIES: Strategic Contribution Direct the implementation of the annual business plan and targets and implement the strategic agenda of the Sales & Distribution / Sales Operation to deliver Nadec’s vision and mission. Ensure that the strategy is translated into operational business plans for the Sales & Distribution / Sales Operation and monitor the performance Leadership Direct the activities of the Sales team to ensure that all work is carried out efficiently, and in line with the regional/country strategic plans, policies, and procedures. Build and lead a motivated, engaged, and competent team, by setting priorities and objectives, managing performance, and providing ongoing feedback and coaching to meet the regional/country challenges and goals. Serve as a role model to ensure employees’ awareness and commitment to NADEC’s vision, mission, values, and corporate strategy to establish a highly engaged and motivated team, and continuously improve performance.<br>Budgeting:Develop, submit, and upon approval, implement the Regional/Country Sales budget, monitoring its accurate execution, identifying cost-saving opportunities, and proposing corrective actions in case of deviations, in order to ensure compliance with pre-set targets.<br>Core Accountabilities Sales Development:Set regional/depot sales targets, and develop sales tactics based on past data analytics reports and market trends, in order to achieve market share and sales growth. Set sales KPIs (number of customer visits, number of closed deals, productive calls, returns, plan accuracy, etc.) and monitor results identifying areas of unsatisfactory performance to capitalize on potential performance improvement opportunities and enhance the regional/Country sales activities. Oversee the analysis of regional key accounts businesses and all procurement processes for the region, in order to manage the entire sales cycle including client profiling, account planning, lead generation, and after-sales services. Sales Execution:Ensure discipline in sales operations and monitor adherence to processes and systems to make sales predictable and delivering to the objectives Monitor route plans vs achievements and discuss learnings with the team to improve route productivity and load accuracy. Monitor market equipment in the region and ensure distribution, upkeep, and tracking of all equipment in the region to ensure customer satisfaction and asset safety. Collaborate with Supply chain and other functions to ensure full support and smooth operations of sales activities in the region while achieving all the KPIsDevice and implement sales execution improvement strategies and tactics to help the team achieve it sales goals Ensure Sales Incentive schemes are relevant to the team and work with the sales HO team to ensure they remain relevant Work with the Regional Merchandising team and Key Accounts team to ensure high-quality execution and customer satisfaction.<br>QUALIFICATIONS, EXPERIENCE, & SKILLS:<br>Education and Certifications Graduate in Business or Sales related qualifications Postgraduate in Business Management preferred Certifications in Sales related topics are an added advantage<br>Experience:8-13 years’ experience in FMCG or Product sales. Preferably in the food industry Minimum 4 years of experience in leading medium to large sales teams is a must Knowledge of P&L, Sales KPIs, Conceptual clarity in sales topics are essential Experience in the Country to be hired is an added advantage
Saudi - Jeddah
About HUMAINHUMAIN, a PIF company, is a global artificial intelligence company delivering full-stack AI capabilities across four core areas - next-generation data centers, hyper-performance infrastructure & cloud platforms, advanced AI Models, including the world’s most advanced Arabic LLMs built in the Arab world, and transformative AI Solutions that combine deep sector insight with real-world execution. HUMAIN’s end-to-end model serves both public and private sector organizations, unlocking exponential value across all industries, driving transformation and strengthening capabilities through human-AI synergies. With a growing portfolio of sector-specific AI products and a core mission to drive IP leadership and talent supremacy world-wide, HUMAIN is engineered for global competitiveness and national distinction.<br>Minimum Qualifications and Experience• Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Operations Management, Computer Science, Data or Artificial Intelligence, Business Administration, or a related discipline.• 12+ years of progressive experience in enterprise technology, digital transformation or AI solutions sales serving supply chain and logistics clients, including significant senior sales leadership responsibility.• Proven experience leading a supply chain and logistics vertical sales function, industry sales practice or comparable market-facing commercial function within a complex technology organization.• Demonstrated sustained achievement of sales quotas and direct ownership of pipeline, bookings, revenue, gross margin, forecast and P&L performance, with a record of winning and expanding strategic accounts.• Experience originating, shaping and selling complex data, analytics, automation, generative AI or agentic AI solutions for supply chain and logistics use cases.• Experience leading vertical sales teams and matrix pursuit teams across business development, account sales, domain consulting, pre-sales, solution architecture, product, engineering and delivery.• Demonstrated success engaging C-suite buyers, leading complex enterprise sales cycles, negotiating high-value commercial agreements, closing strategic deals and managing partner-led pursuits.<br>Preferred Qualifications and Experience• Master's degree in Supply Chain Management, Business Administration, Engineering, Artificial Intelligence, Data Science or a related field.• Relevant professional certification such as ASCM/APICS CSCP or CLTD, CIPS, PMP, or recognized AI, analytics or cloud certification.• Experience in a senior sales leadership role within an AI company, technology provider, enterprise software organization, digital consultancy or systems integrator.• Experience building pipeline and commercializing AI, generative AI or agentic AI solutions in sectors such as logistics, transportation, manufacturing, retail, e-commerce, aviation, ports, energy or industrial operations.• Regional enterprise-sales experience in Saudi Arabia or the wider Middle East, including established relationships with relevant supply chain, logistics and operations decision-makers, would be advantageous.<br>Knowledge and Skills• Deep knowledge of end-to-end supply chain and logistics processes, operating models, performance drivers and transformation priorities.• Strong understanding of AI and digital technologies applicable to supply chain, including machine learning, generative AI, agentic AI, optimization, digital twins, Internet of Things, computer vision, robotics and intelligent automation.• Expertise in enterprise and consultative solution selling, including market segmentation, territory and account planning, demand generation, opportunity qualification, CRM discipline, pipeline management, forecasting, proposal development, pricing, negotiation and closing.• Ability to translate client business problems into compelling value propositions, solution architectures, commercial proposals, delivery roadmaps and measurable business outcomes.• Strong understanding of enterprise data, integration, cloud platforms, cybersecurity, responsible AI, data privacy and technology delivery governance.• Proven ability to lead complex, multi-stakeholder enterprise sales cycles and bid processes, manage commercial risk, and maintain momentum from initial engagement through contract signature and revenue realization.• Exceptional executive communication, stakeholder management, negotiation, influencing and relationship-building skills.• Strong analytical judgement and decision-making capability, with the ability to interpret market, client, pipeline, forecast, operational, technical and financial information.• Strategic sales leadership and people-management capability, with a record of building high-performing, collaborative, client-focused and target-driven teams.
Saudi - Jeddah
About the Company<br><br>As a leading logistics and supply chain solutions provider in Saudi Arabia and the broader Middle East, NAQEL Express, a subsidiary of Saudi Post SPL, delivers seamless, end-to-end integrated solutions. The company empowers businesses to operate efficiently both locally and globally, while contributing to Saudi Arabia’s Vision 2030 through advanced logistics services.<br><br>About the Role<br><br>The role involves managing various logistics and supply chain projects, focusing on solution design, project management, continuous improvement, technology integration, and team leadership.<br><br>Responsibilities<br><br>Solution Design & RFQ Engineering Tasks RFQ Analysis & Commercial Feasibility: Analyze incoming RFQs from prospective clients to extract critical operational data (inventory volumes, throughput, SKU counts, and SLAs) and translate them into competitive pricing models, commercial proposals, and cost-benefit analyses that align with profitability targets. Calculate end-to-end operational requirements, including required warehouse square footage, racking configurations (e.g., selective, drive-in), and material handling equipment (MHE) needs. Design optimal warehouse layouts and workflows to maximize space utilization and minimize travel time. Build comprehensive cost models (Cap Ex and OpEx) and budgets for new projects, covering labor, equipment, licensing, and facility overheads. Project Management & Implementation Tasks Act as the primary Point of Contact (POC) for all contract logistics and warehouse implementation projects, managing stakeholder communication from kickoff to go-live. Create detailed project plans, timelines (Gantt charts), and milestones for new warehouse setups or major operational re-engineering projects. Manage cross-functional project teams (including IT, HR, Procurement, and Operations) to ensure deadlines and budgets are met. Mitigate project risks and resolve escalated issues, conflicts, or bottlenecks on the floor during the transition phase. Continuous Improvement & Process Excellence Tasks Launch and lead Lean / Six Sigma programs across the shop floor to identify and eliminate operational waste. Conduct time-and-motion studies to analyze current operational bottlenecks and design re-engineered workflows for higher productivity. Establish and roll out a KPI dashboard to track and evaluate critical warehouse metrics (e.g., Picking Accuracy, Dock-to-Stock time, Inventory Accuracy, Order Fill Rate). Draft, review, and standardize Standard Operating Procedures (SOPs) and step-by-step workflows to ensure 100% compliance with customer requirements. Technology & WMS Integration Tasks Assess and audit current warehouse technologies and research next-generation solutions (e.g., AGVs, pick-to-light, automated sorting) to see if they fit client needs. Partner with the IT department to lead the technical deployment, configuration, and testing of Warehouse Management Systems (WMS). Map data flows between client ERP systems and the internal WMS to ensure seamless order processing and real-time inventory tracking. Team Leadership & Stakeholder Management Tasks Conduct training sessions for warehouse supervisors and floor staff on newly implemented SOPs, WMS features, and safety standards. Mentor and motivate team members, addressing staff performance challenges or resistance to change during project rollouts. Present project updates, KPI reports, and financial reviews to senior leadership and client stakeholders, managing expectations and negotiating contract updates when necessary.<br><br><br>Qualifications<br>Education: Mechanical Engineer or Industrial Engineer Experience: 4 to 8 Years and demonstrated ability to lead end to end contract logistics projects.<br><br>Required Skills<br>Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in project management tools and methodologies.<br><br>Preferred Skills<br>Experience with Lean / Six Sigma methodologies. Familiarity with Warehouse Management Systems (WMS). Knowledge of logistics and supply chain best practices.<br><br>Pay range and compensation package<br>Competitive salary based on experience and qualifications.<br><br>Equal Opportunity Statement<br>NAQEL Express is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Saudi - Jeddah
About the Company<br>Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.<br>You don't need to be from this industry; you do need to be passionate.<br>Our promise to you:- We will respect and value your background and perspectives- We will work together with integrity- We will share our incredible pride for job, company and industry<br>What we ask of you:- Bring passion to all that you do- Listen, move fast and think innovatively- Speak up, have ideas and share them- Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.<br>Job Overview• Ensure smooth operational and managerial performance of lounge operations during assigned shifts within the Kingdom of Saudi Arabia.• Ensure high standards of guest service, safety, and operational compliance across all lounge facilities.• Act as the main point of contact during shifts for operational issues, emergencies, and coordination with internal and external stakeholders.<br>Job Responsibilities• Lead the designated shift to ensure team members perform their duties effectively and deliver high-quality customer service.• Ensure proper presentation and availability of food, beverages, and lounge facilities in line with company standards.• Handle administrative tasks including staff rosters, task assignments, and shift coverage.• Provide on-the-job coaching, guidance, and performance management to team members.• Conduct shift briefings to communicate updates, service changes, and service recovery learnings.• Evaluate team performance and coordinate training and development activities.• Handle operational incidents or emergencies and deploy appropriate actions to minimize impact.• Oversee common areas including security, cleaning, crowd control, and customer service during assigned shifts.• Handle guest feedback, inquiries, and complaints professionally.• Liaise with airport authorities and external parties on operational matters.• Support implementation and continuous improvement of quality management systems.• Perform additional duties assigned by management as required.<br>Job Requirements• Bachelor’s degree in Hospitality Management, Business Administration, or a related discipline is preferred.• Minimum 5 years of relevant experience in hospitality, catering, or airport operations at a supervisory or duty management level.• Strong leadership, communication, and guest service skills.• Proactive, responsible, and positive attitude with strong decision-making and conflict management abilities.• Ability to work effectively under pressure in a fast-paced operational environment.• Good command of spoken and written English; Arabic language skills are a strong advantage.• Willingness to work shift duties as required.• Work location: Airport – Kingdom of Saudi Arabia.
Saudi - Jeddah
Job Summary Serves as the primary lead for service delivery operations, focusing on exceeding customer expectations through proactive process management and strategic leadership. You will drive continuous improvement initiatives and manage cross-functional collaboration to ensure high-quality service outcomes.<br>Principal Duties:<br>Service Level & Performance Management: Oversee the end-to-end delivery of managed services to ensure all SLAs and KPIs are met or exceeded. Client Relationship Management: Act as the primary point of contact for clients, leading engagements and service reviews to ensure high satisfaction. Operational Excellence & Process Optimization: Design and implement ITIL-aligned processes to streamline service delivery and improve efficiency. Cross-Functional Leadership: Coordinate between onshore, nearshore and offshore teams to ensure seamless communication and alignment. Continuous Service Improvement (CSI): Identify performance gaps and develop actionable improvement plans to enhance the overall customer experience.<br>Detailed Job Description Operational Governance & Performance Monitor and report on service performance by generating detailed analytical insights. You will manage escalations and troubleshoot complex service-related issues, driving them to resolution while ensuring a culture of accountability and strict adherence to ITIL best practices. Strategic Client Engagement Build and nurture strong, long-term relationships with key stakeholders. This involves coordinating regular service reviews, managing client expectations, and supporting pre-sales activities—including contributing to service design and assisting with RFP/RFI responses to drive business growth. Global Team Collaboration & Mentorship Facilitate seamless communication between onsite teams in Saudi Arabia and offshore delivery centers. You will mentor internal teams to ensure knowledge growth and consistent performance, ensuring that the "one team" philosophy is maintained across geographical boundaries. Process Innovation & Efficiency Proactively design and implement processes that optimize service delivery. You will develop and maintain detailed Service Improvement Plans (SIPs), utilizing data-driven recommendations to drive continuous improvement initiatives that enhance both operational efficiency and the end-user experience.<br><br>Qualification Requirements Education Requirements Required in Computer Science, Information Technology, Business Administration, or a related technical field. A Master’s in IT Management is preferred.<br>Work Experience Total Experience: 6-10 years in IT Service Management or Managed Services environments. Leadership: Minimum of 4–5 years in a client-facing leadership role (SDM or Account Lead). Regional Context: Proven experience managing service delivery in the GCC region, specifically working with large-scale enterprises or government entities in Saudi Arabia. Global Delivery: Demonstrated experience working with offshore delivery models and managing virtual, cross-functional teams. Certification/License ITIL 4 Foundation: Required. ITIL Managing Professional (MP) or Strategic Leader (SL): Highly preferred. PMP or PRINCE2: Preferred for managing service transitions and improvement projects. Google Cloud (GC): Strong knowledge of Google Cloud and other hyperscalers. Dev Ops and SRE Expertise: Knowledge of Dev Ops practices, CI/CD pipelines, and Infrastructure as Code (Terraform, Ansible, etc.) Fin Ops/Cost Optimization: Knowledge of Cloud Fin Ops Practices. Language Skills Professional English proficiency. Functional Job Competencies1. SLA & KPI Governance Enforcing contractual metrics to ensure consistent service quality and accountability.2. ITIL Framework Mastery Applying structured ITSM processes (Incident, Change, Problem) to maintain operational stability.3. Stakeholder Management Navigating client relationships and expectations to build trust and long-term partnership.4. Continuous Service Improvement (CSI) Analyzing performance data to identify gaps and implement proactive service enhancements.5. Crisis & Escalation Leadership Directing technical resolutions and executive communication during high-pressure service outages.6. Strong technical background in cloud platforms (e.g., GCP, Azure, or AWS) and managed services environments.7. Familiarity with modern IT operating models, including Dev Ops, SRE principles, and Infrastructure as Code.8. Experience in Fin Ops or cloud cost management strategies.