Manager Jobs - Eastern Province Saudi
56 Jobs Found
<b>انضم إلى Sadarah Al Taam كمدير مستودع!</b><br>هل لديك شغف بإدارة المخزون؟ نحن نبحث عن مدير مستودع ذو خبرة في المواد الغذائية والمشروبات للإشراف على العمليات الحيوية في مستودعنا.<p></p><p><b>المسؤوليات الرئيسية:</b></p><ul><li>إدارة عمليات المستودع اليومية والتأكد من سلامة ومعالجة المنتجات.</li><li>الحفاظ على سجلات دقيقة للمخزون والتأكد من مطابقة المعايير الغذائية.</li><li>قيادة وتدريب الفريق لضمان الأداء الأمثل.</li><li>تنسيق عمليات التسليم من الموردين والتوزيع.</li><li>تطبيق لوائح الصحة والسلامة وإجراء الفحوصات الدورية.</li><li>إعداد التقارير وتحليل الأداء العام للمستودع.</li></ul><p></p><p><b>المؤهلات:</b></p><ul><li>خبرة 3-16 سنوات في مجال إدارة المستودعات.</li><li>درجة بكاليوس أو دبلوم في مجال ذو صلة.</li><li>معرفة قوية بممارسات سلامة الأغذية ومعايير الجودة.</li><li>مهارات قيادية وتواصل فعالة.</li><li>القدرة على العمل في بيئة سريعة الجانب.</li></ul><p></p><p><b>المزايا:</b><br>انضم إلى فريقنا ودعنا نساعدك على تطوير مسيرتك المهنية في بيئة مبتكرة وداعمة.</p>
<b>Join the Team as HORECA - Marketing Manager at Pattis International!</b><br><br>As a pivotal part of our dynamic marketing team, you will manage relationships with creative/media agencies and collaborate with stakeholders to drive our marketing initiatives. Your role will be essential in ensuring brand alignment across all marketing activities.<br><br><b>Key Responsibilities:</b><br><ul><li><b>Agency and Stakeholder Collaboration:</b> Build and maintain partnerships with external creative and media agencies.</li><li><b>Market Research and Strategy:</b> Conduct comprehensive market research to identify trends, competitor activities, and customer preferences within the HORECA market.</li><li><b>Campaign and Event Management:</b> Plan and execute integrated marketing campaigns and coordinate HORECA-focused events and sponsorships to strengthen brand visibility.</li><li><b>Content and Creative Development:</b> Collaborate with creative teams to produce engaging and high-quality marketing materials.</li><li><b>Digital Marketing and Engagement:</b> Manage digital marketing efforts to engage HORECA audiences, employing SEO and SEM strategies.</li><li><b>Partnership Development:</b> Seek and establish partnerships with key HORECA players to elevate brand presence.</li><li><b>Performance Analysis and Reporting:</b> Analyze marketing metrics to assess campaign effectiveness and prepare performance reports for leadership.</li><li><b>Budget Management:</b> Develop and track marketing budgets to ensure effective resource allocation.</li></ul><br><b>Requirements:</b><br><ul><li>Bachelor's degree in Marketing, Business, or a related field.</li><li>5-7 years of marketing experience, including 2-3 years in a managerial role within the HORECA industry.</li><li>Proficient in marketing software, CRM, and analytics tools.</li><li>Strong analytical, creative, and leadership skills with excellent communication abilities.</li></ul><br>Become a vital part of Pattis International and contribute to our mission of delivering exceptional dining experiences across Saudi Arabia!
<div><div ><p ><font color="#ff0000" face="Delivery, sans-serif"><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></font></p><p ><font color="#ff0000" face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Would you like to become part of the world's most international company in the world?</font><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><font face="Delivery, sans-serif">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </font></p><p ><font face="Delivery, sans-serif">Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000"><br></font></strong></font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000">Overall Role Purpose </font> </strong></font></p><p ><font face="Delivery, sans-serif">Drive and facilitate the achievement of service excellence via the adoption of best demonstrated practices through improvement programmes and identify process gaps to create a more seamless operations whilst managing counselling and coaching activities aimed at reinforcing strengths and bridging weaknesses in the different sections of the CS Dept.</font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Tasks:</strong></font></p><p ><font face="Delivery, sans-serif"><u>Customer Service Senior Management (CS Section Managers)</u></font></p><p ><font face="Delivery, sans-serif">• Ensure relevant skills and competencies in each customer service section are up to date and CS personnel are effectively trained to an acceptable standard to achieve service excellence. </font></p><p ><font face="Delivery, sans-serif">• Work with the CS Section managers to provide coaching and training to customer service staff with the objective of upgrading their skills level</font></p><p ><font face="Delivery, sans-serif">• Assist the CS Section managers in the administration and monitoring of the quality.</font></p><p ><font face="Delivery, sans-serif">• Support in conducting audits in the function to ensure the achievement and maintenance of service quality and Centre of excellence (COE) objectives.</font></p><p ><font face="Delivery, sans-serif">• Work closely with the CS Manager and CS Section managers on career progression planning for CS personnel. </font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Regional Office and Subfunction Managers</u></font></p><p ><font face="Delivery, sans-serif">• Work closely with RO’s Customer Service & Support Manager to implement regionally driven projects and initiatives in the country and identify areas or processes for service improvement and recommend specific CS-related improvement actions.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO to deploy a Mystery Shopper programme to drive Service Excellence based on independent assessments of service quality and benchmark against competitor performance in areas of the service delivery. </font></p><p ><font face="Delivery, sans-serif">• Ensure the analysis of service incidents and failures is carried out to surface trends in service gaps and process weaknesses in the Customer Service Dept or other interfacing functional departments (e.g. Hub, Gateway, Network, Contractors, etc.) that may impact service excellence </font></p><p ><font face="Delivery, sans-serif">• Work closely with CS Functional managers and supervisors to define post-training evaluation and coaching techniques to gauge training effectiveness, recommend changes where appropriate and identify strengths for reinforcement and weaknesses for further training.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO, First Choice & Cross Functional team to improve customer experience with the feedback received through different channels i.e. VOICE. Derive efficiency initiatives through feedbacks received from customers. </font></p><p ><font face="Delivery, sans-serif">• Work with HR T&D Manager to ensure appropriate external programs are planned for CS. </font></p><p ><font face="Delivery, sans-serif"><u><br></u></font></p><p ><font face="Delivery, sans-serif"><u>Training & Development Function</u></font></p><p ><font face="Delivery, sans-serif">• Conduct skills verification (tests) to ensure that relevant CS skills and competencies are current and effectively trained.</font></p><p ><font face="Delivery, sans-serif">• Ensure effective use of Workforce Management tool to produce and manage rosters, that provide optimum resources to cater to the incoming call volumes, ensure 24 hour cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise.</font></p><p ><font face="Delivery, sans-serif">• Plan, design and develop training programs and materials (including Train-the-Trainer Training for CS Managers/Supervisors) or source external training to support outstanding Customer Service standards.</font></p><p ><font face="Delivery, sans-serif">• Ensure post-implementation review of processes and analysis of data is carried out to gauge – where applicable and feasible – the effectiveness of implemented programs.</font></p><p ><font face="Delivery, sans-serif">• Develop appropriate performance metrics for the evaluation of customer contact skills and competencies, which will facilitate the identification of CS-related training needs gaps.</font></p><p ><font face="Delivery, sans-serif">• Develop, maintain and update a comprehensive and effective internal training programme aligned to the CS department’s and company’s training objectives </font></p><p ><font face="Delivery, sans-serif">• Lead and provide clear objectives for the CS analyst in assigned tasks to facilitate the achievement of CSD departmental goals</font></p><p ><font face="Delivery, sans-serif">• Evaluate external training consultants on appropriate training for CS staff</font></p><p ><font face="Delivery, sans-serif">• Perform scheduled call monitoring and service audits to (via various contact media in the Customer Contact Centre) that CS personnel are continually working towards delighting customers through consistent and excellent service standards.</font></p><p ><font face="Delivery, sans-serif">• Coordinate and roll-out a specified number of CS Frontline Training for new recruits yearly</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Strategic Planning for Customer Service Development and Budget Compliance </u></font></p><p ><font face="Delivery, sans-serif">? Prepare the CS Training and Development Plan per AOP requirements and ensure the training and development needs of CS personnel reflect business imperatives.</font></p><p ><font face="Delivery, sans-serif">• Ensure that budgeted training man-days are met in accordance with overall organisation plan and schedule</font></p><p ><font face="Delivery, sans-serif">• Identify benchmarking exercises against competitor / cross-industry / network customer contact centres for CS Analyst to carry out such exercises to surface best demonstrated practices and explore the viability of implementing these with a cost-benefit analysis and a business case justification. </font></p><p ><font face="Delivery, sans-serif">• Implementation of corrective and preventive actions to pre-empt recurrence in line with the focus on achievement of service excellence to customers.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Information Management</u></font></p><p ><font face="Delivery, sans-serif">• Guide on the construction of a database on employee training for the CS department and ensure that training records are maintained and updated promptly with a monthly summary report submitted to the CS Manager.</font></p><p ><font face="Delivery, sans-serif">• Ensure that CS Analyst maintain and update documented work procedures and instructions to reflect the latest and accurate information and that current practice reflect specified procedures.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Profile:</strong></font></p><p ><font face="Delivery, sans-serif">• Presentation skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Facilitation and training skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Customer-facing and interaction skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Word, Excel, PowerPoint, etc.) (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Customer Contact Centre systems, e.g. ACD, PABX, CRM, CTI, IVR, Workforce Management Systems, Quality Monitoring Systems, etc.) (good working knowledge)</font></p><p ><font face="Delivery, sans-serif">• Software skills (MS Power tools, DHL Systems) (preferable)</font></p><p ><font face="Delivery, sans-serif">• Communication skills, spoken and written (excellent)</font></p><p ><font face="Delivery, sans-serif">• Negotiation and interpersonal skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Leadership skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Analytical, organizational and motivational skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Project Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• People Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Our Offer:</strong></font></p><p ><font face="Delivery, sans-serif">• Strong career support in an international environment.</font></p><p ><font face="Delivery, sans-serif">• Great culture and colleagues.</font></p><p ><font face="Delivery, sans-serif">• Multifarious benefit programm.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</font></p><p ><font face="Delivery, sans-serif"> </font></p><p ><font face="Delivery, sans-serif">We look forward to receiving your application!</font></p><p ><font face="Delivery, sans-serif"> </font></p><div><font face="Delivery, sans-serif"><br></font></div></div></div>
<b>Join Yokogawa as an Assistant Manager!</b><br>Yokogawa, a leader in industrial automation and measurement technologies, invites you to be part of a team that is dedicated to shaping a better future through technology and sustainability. Our award-winning company is committed to the United Nations sustainable development goals and strives to support the energy transition, biotechnology, artificial intelligence, and industrial cybersecurity.<br><br><b>About The Team:</b><br>Our diverse team of 18,000 employees across 60 countries shares a common mission to 'co-innovate tomorrow'. At Yokogawa, we value respect, integrity, collaboration, and gratitude in all our interactions. We are looking for dynamic professionals who are passionate about technology and the environment, offering great career opportunities in a truly global culture.<br><br><b>Key Responsibilities:</b><br><ul><li><b>Technical Coordination:</b> Support the coordination and review of engineering designs across various disciplines, ensuring alignment and consistency.</li><li><b>Interface Management:</b> Coordinate technical interfaces among Power, Lighting Systems, Control systems, and Smart platforms.</li><li><b>Project Execution Support:</b> Monitor engineering progress, follow up on submissions, and perform commissioning activities.</li><li><b>Quality & Compliance:</b> Ensure engineering deliverables meet project specifications and support QA/QC processes.</li><li><b>Smart Systems Integration:</b> Assist in integrating smart systems and contributing to energy management solutions.</li><li><b>Sustainability Support:</b> Implement energy-efficient solutions and contribute to project sustainability targets.</li><li><b>Reporting & Communication:</b> Prepare technical reports and ensure effective communication among stakeholders.</li></ul><br><b>Equal Opportunity:</b><br>Yokogawa values diversity and inclusion, aiming to recruit, develop, and promote individuals from various backgrounds. We do not discriminate based on race, gender, religion, or any other characteristic, ensuring that everyone has the opportunity to contribute and succeed.
<b>About the Role:</b><br>The Business Development Manager – Geoscience is a vital position responsible for driving the growth of Front End's geoscience services. This role will focus on developing business relationships across various sectors including energy, mining, and infrastructure.<br><br><b>Key Responsibilities:</b><ul><li><b>Business Development & Sales:</b> Execute strategies to enhance geoscience revenue, identify and convert opportunities, and maintain strong relationships with key stakeholders.</li><li><b>Solution & Consultative Selling:</b> Present Front End's geoscience portfolio and tailor solutions to meet client needs.</li><li><b>Contract & Commercial Development:</b> Manage tender processes, negotiate contracts, and secure long-term agreements.</li><li><b>Market Intelligence & Strategy:</b> Monitor market trends, competitor activity, and regulatory developments.</li><li><b>Cross-Functional Collaboration:</b> Work alongside various teams to ensure seamless service delivery.</li></ul><br><b>Qualifications & Experience:</b><br>Candidates should possess a Bachelor's degree in Geophysics, Geology, or a related field, along with 5-10 years of experience in technical sales or business development. A proven track record in winning contracts and familiarity with KSA market dynamics will be beneficial.<br><br><b>Skills & Competencies:</b> Strong relationship management, commercial acumen, fluent English, and proficiency in MS Office are required.<br><br>Join Front End Limited Company to contribute to groundbreaking projects and reshape the future of technology and engineering in Saudi Arabia.
<b>Join Front End Limited Company as a Business Development Manager – Power & New Energy!</b><br>We are seeking a dynamic individual responsible for driving sales across solar PV, battery energy storage systems (BESS), power cables, and new-energy solutions. This role combines market development with exclusive-partner management and project origination, identifying opportunities and collaborating with developers, EPCs, utilities, commercial & industrial clients, and government entities.<br><br><b>Key Responsibilities:</b><ul><li><b>Sales Growth & Market Development:</b> Own and grow the sales pipeline for renewable energy solutions.</li><li><b>Exclusive Partner & Channel Management:</b> Strengthen relationships with key partners and translate their offerings.</li><li><b>Project Origination & Deal Closing:</b> Lead project opportunities from lead generation to contract signing.</li><li><b>Strategy, Coordination & Reporting:</b> Provide market intelligence and ensure deliverable proposals.</li></ul><br><b>Required Qualifications & Experience:</b><ul><li>6+ years of experience in business development or sales in energy solutions.</li><li>Track record of closing project-level deals in relevant fields.</li><li>Strong commercial skills in pricing and contract negotiation.</li><li>Bachelor's degree in Engineering, Business, or related field.</li></ul><br><b>Preferred Attributes:</b><ul><li>Familiarity with the Saudi/GCC energy landscape.</li><li>Established network in the renewables and utilities ecosystem.</li><li>Excellent communication skills.</li></ul>
<b>Join Blue Spark Energy as a Business Development Manager!</b><br>We are seeking a dynamic individual to drive sustainable revenue growth within the Kingdom of Saudi Arabia. This role is crucial to establishing Blue Spark Energy as a leader in pulsed-power wellbore remediation technology.<br><br><b>Key Responsibilities:</b><ul><li><b>Strategic Sales Plan Execution:</b> Develop and execute comprehensive sales plans to capture market share.</li><li><b>Revenue Delivery:</b> Drive quarterly and annual revenue targets while maintaining accurate sales forecasts.</li><li><b>Customer and Partner Relationship Management:</b> Build and maintain relationships with clients and partners, ensuring high levels of customer satisfaction.</li><li><b>Lead Generation and Market Development:</b> Identify and pursue new market opportunities, strengthen partnerships, and represent Blue Spark at industry events.</li></ul><br><b>Qualifications:</b><ul><li>Minimum 10+ years in sales and business development in the energy services sector.</li><li>Proven track record of managing complex sales and negotiating high-value contracts, particularly with Saudi Aramco.</li><li>Bachelor’s degree in Engineering, Business, or related field; advanced degree preferred.</li><li>Fluent in English, Arabic skills are a plus.</li></ul><br>We value collaboration, creativity, and a customer-focused approach. If you thrive in a fast-paced environment and possess strong problem-solving skills, we want to hear from you!
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li>Manage contracts that are legally binding between the company/bulk purchase and other parties.</li> <li>Arrange contracts with suppliers, customers or other external parties.</li> <li>Source, review and revise documentation according to the needs of business operations.</li> <li>Monitor and advise on compliance with contractual obligations, including revisions to existing contracts.</li> <li>Liaise with external legal practitioners and other departments to ensure deadlines and requirements of the contract are met</li> <li>Undertaking contract analysis and providing advice to the business.</li> </ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals. MAIN RESPONSIBILITIES: Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&C). Update OPERA contact database at all times. Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health & Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead the development and execution of marketing strategies that enhance brand awareness, drive customer acquisition, increase market share, and support the achievement of business objectives.</p><p>Key Responsibilities</p><ul><li>Develop and implement annual marketing strategies and plans aligned with business goals.</li><li>Manage and oversee integrated marketing campaigns across digital and traditional channels.</li><li>Lead brand positioning initiatives to strengthen market presence and customer engagement.</li><li>Analyze market trends, customer insights, and competitor activities to identify growth opportunities.</li><li>Manage marketing budgets and ensure effective allocation of resources to maximize ROI.</li><li>Oversee digital marketing activities, including social media, content marketing, SEO, SEM, email marketing, and paid advertising campaigns.</li><li>Collaborate with sales, product, and other business functions to support commercial objectives and product launches.</li><li>Monitor and evaluate marketing campaign performance, providing insights and recommendations for continuous improvement.</li><li>Manage relationships with external agencies, media partners, and vendors.</li><li>Lead, coach, and develop marketing team members to ensure high performance and professional growth.</li><li>Establish and track marketing KPIs, preparing regular performance reports for senior management.</li><li>Identify and implement innovative marketing initiatives to enhance customer acquisition, retention, and brand loyalty.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Marketing, Business Administration, or a related field.</li><li>+ 5 years of experience in marketing, including at least 2 years in a supervisory or managerial role.</li><li>Strong knowledge of brand management, digital marketing, market research, and campaign management.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As the Technical Sales Support Manager, you will be responsible to manage the Technical Service Support department in the Jotun Saudia by close cooperation with the organization s functions, coaching and training of staff and active involvement in operational matters to make sure that Performance Coatings business in the local unit is operating with safe and efficient systems by competent staff for paints specifications, guarantee handling, claims management, sales support, technical training and technical service. The position is based at Dammam and reports to the Protective & Marine Segment Director.</p><p>Responsibilities:</p><ul><li>Ensure the technical integrity of how Performance Coatings products and systems are sold and applied within the assigned unit(s) by managing replies to technical questions related to coating systems, specifications, guarantees, and application, to ensure expected coatings performance and minimization of risk of claims.</li><li>Manage the technical part of Performance Coatings complaint processes within the assigned unit(s) by ensuring a timely conclusion to complaints and feedback to customers in order to ensure that Jotun is perceived as a preferred and professional supplier along with local technical documentation and statements in line with local market needs and global guidelines.</li><li>Drive internal learning from complaints processes by regular review meetings, action plans and follow up, identifying root cause, corrective actions and monitoring the efficiency of corrective actions to minimize risk of repetition.</li><li>Through training ensure that the knowledge is transferred to the local organization, general technical knowledge as well as detailed specific product knowledge and knowledge of Jotun's global working processes within Marine and Protective coatings to ensure competent and committed staff in line with market needs.</li><li>Manage and lead the team by developing, guiding and supporting team members and ensuring the staffing and competence profile of the team is fit-for-purpose in order to achieve agreed objectives and performance and support the R&D function by carrying out trial applications and field testing.</li><li>Ensure the technical Service policies, procedures, and operating structure are in place to ensure Jotun s quality standard is met and develop the local Technical Sales Support business plans and dept. operations, including budget development both short and long term, in line with Marine and Protective strategy following up on the local business development activities of the Performance Coatings business in Saudi Arabia.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for:</p><p>Qualification: Bachelor's degree.</p><p>7+ Years relevant experience in Technical Service & Sales Support function</p><p>Specific certifications: AMPP/ Nace Level 3</p><p>Proven leadership, strategic thinking, and Techno-commercial acumen.</p><p>Fluency in English both verbal and written.</p><p>Location: Dammam, Saudi Arabia</p><p>Personal Qualities:</p><ul><li>Understands the organization's informal rules and structures and utilizes political processes effectively to get things done.</li><li>Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively</li><li>Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.</li><li>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</li><li>Develops people through delegation, empowerment and coaching; promotes career and self-development.</li><li>Makes an impact; convinces and persuades others; promotes plans and ideas successfully</li></ul><p>What We Offer:</p><ul><li>Competitive compensation and benefits.</li><li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</li><li>Career development opportunities across multiple disciplines and geographies.</li><li>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</li><li>A supportive and inclusive company culture where you can be your authentic self.</li><li>A focus on having fun together through team building and social activities.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview & Responsibilities To ensure total alignment with client operational needs, EEE will assign a dedicated Customer Project Managers (CPM) to work closely with the Client. This role provides continuous support, improved communication, and proactive project management directly at Client sites and headquarters. When not deployed on field assignments, the primary location will be at the Client office in Al Jubail, with expectations for regular, scheduled site visits to all Client end-users and affiliate sites where the EEE fleet is installed. The Customer Project Manager coordinates the administrative, contractual, technical, and commercial aspects of field service and repair projects from initial inquiry to final billing and collection, directly producing service income for EEE. The incumbent manages multidisciplinary projects involving multiple EEE departments and product lines, as well as non-EEE products. On major projects, the CPM directly supervises and provides onsite project management for the installation, commissioning, overhaul, rerate/modifications, and troubleshooting of EEE and other OEM equipment (aligning with Field Service Project Manager requirements). This requires deep engineering knowledge to direct projects from inception (quote stage) to commissioning while ensuring execution remains strictly within budget. Stakeholder Engagement Matrix The CPM acts as the core liaison across internal departments, client divisions, and third-party compliance bodies: Internal EEE Contacts All levels of management and assigned personnel in: Field Service Operations Repair Shop Operations Service Parts Operations Technical Service Rerates and Modifications Aftermarket Sales Finance/Accounting Legal/Contract Administration HSE External Client Contacts Headquarters (HQ) departments HSE Procurement Engineering All key Affiliate sites Project, Third-Party & Compliance Vendors Sub-contractors Service Providers Internal and external ISO & HSE auditors Turnaround Project Management & Field Support This role requires a wide range of independent action and decision-making throughout the entire project lifecycle (from RFQ to invoicing): Sales Integration & Proposals: Support service sales operations when selling major field projects; technically support Sales teams and representatives during proposal presentations to customers. Collect data, understand scopes of work, conduct site surveys for technical/commercial proposals, and assist the Sales team with Terms & Conditions (T&Cs). Issue comprehensive technical proposals, including detailed work scopes, project plans, and manpower plans for Field Service projects. Costing, Pricing & Resource Mobilization: Compile cost data for project man-hours, materials, and equipment required for implementation so the Sales team can establish commercial proposals and finalize job pricing. Plan jobs by scheduling and mobilizing personnel, tools, equipment, subcontractors, and goods; issue corresponding internal and external purchase orders and project order entries. Onsite Execution & Supervision: Lead and coordinate EEE field activities at Client sites; manage onsite projects directly or actively support execution as an engineer. Supervise and schedule subcontractor teams for both major and minor projects. Brief all personnel (project managers, service engineers, technical representatives, subcontractors) prior to site work to ensure complete technical, commercial, and safety understanding. Outage & Maintenance Planning: Support the Client with turnaround and maintenance planning; coordinate EEE bids for turnaround projects to ensure total alignment with Client requirements. Coordinate essential pre-turnaround activities, including spare parts planning, equipment surveys, and logistics. Project Controls & Financial Management: Perform planning, technical detailing, and create work method statements to establish work requirements; manage projects dynamically within planned man-hours and financial budgets. Track project "extras" (additional working time, materials, etc.), initiate order amendment requests, and handle/log technical and commercial issues (including warranty handling and logging). Invoicing, Closure & Access: Monitor project progress against contractual milestones to execute invoicing on progress payment orders; coordinate in-process cost tracking, initiate final invoicing upon completion, and assist in the collection of outstanding monies when necessary. De-brief teams post-job to establish internal lessons learned, implement/communicate discovered improvements, attend project closeout/lessons learned meetings with customers, and conduct self-assessments on assignments to improve products, processes, or quality systems. Maintain active, valid gate passes for all sites with an installed EEE fleet to ensure immediate emergency support when required. Equipment Condition, Lifecycle Support & Technical Diagnostics Surveys & Performance Monitoring: Conduct detailed on-site surveys and monitor equipment performance to share data-driven insights on reliability improvements. Technical Troubleshooting: Assist with equipment troubleshooting, failure analysis, Root Cause Analysis (RCA), and define preventative and corrective actions. Strategic Recommendations: Provide professional recommendations on maintenance, repair, spare parts strategies, modifications, and upgrades designed to extend equipment life, improve safety, or maximize efficiency. Quality, Safety, Compliance & Risk Management System & Safety Alignment: Perform all daily work in strict alignment with company guidelines as defined by the Quality and HSE management systems. Prepare necessary project risk assessments, safety documentation, and specialized rigging studies. Take an active, leading role in ensuring all work is executed safely to prevent injury to personnel or damage to equipment, including preparing and conducting on-site toolbox talks. Quality Control & Nonconformity Prevention: Establish quality and documentation requirements for projects; initiate immediate action to prevent the occurrence of any nonconformity relating to products, processes, or the quality system. Risk & Liability Management: Perform advanced planning to avoid field delays and protect profit margins.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education, Domain Expertise & Aptitudes Degree Requirement: Bachelor's degree in Mechanical Engineering or a closely related technical field (or an equivalent combination of education and hands-on experience). Years of Experience: 5 to 10 years of proven experience in the industry. Technical Domain Expertise: Direct experience working with steam turbines, process compressors, steam turbine generators, and auxiliary equipment, including a strong working knowledge of related industry standards. Broad familiarity with EEE product lines as well as rotating machinery manufactured by other OEMs. Technical & Cognitive Aptitudes: Strong thermodynamic aptitude and mechanical aptitude for high-speed rotating machinery. Functional knowledge of system controls. Proficient in reading, interpreting, and understanding complex technical drawings, blueprints, layouts, and schedules. Proven ability to author highly technical field reports, root cause analyses, and work method statements. Commercial, Leadership & Soft Skills Commercial & Leadership Capabilities: Expertise handling the contractual, commercial, and administrative aspects of field jobs within an international turbomachinery environment. Strong supervisory skills necessary to direct, schedule, and coordinate diverse teams of 20 to 100 lead engineers, technical representatives, and labor personnel assigned to major site projects. Demonstrated selling and negotiation skills. Soft Skills & Adaptability: Highly organized, self-motivated, flexible, and resilient when coping with a wide variety of tasks, shifting environments, and complex forms of contract. High level of comfort navigating cultural diversity and strict health and safety (HSE) management systems. Communication & Relationship Management: Excellent verbal and written communication skills with a profound, professional command of the English language. Natural ability to nurture strong working relationships with internal and external contacts, backed by proven conflict resolution skills. Presentation & Software Proficiency Presentation Skills: Ability to collect, analyze, and present data in a clear and coherent manner, utilizing appropriate mediums. Computer & Software Systems: Advanced capability utilizing industry-standard software tools, including Microsoft Office Suite (specifically Excel), Project Management Software (MS Projects, Primavera), and Enterprise Systems/Databases (Oracle, Windchill, Lotus Notes).</p><p></p></section>