JavaScript Jobs in Saudi

We are looking for an ambitious and results-driven B2B IT Field Sales Representative to visit companies, organizations, factories, retail businesses, and other potential clients across the city.<br>The representative will introduce our business technology solutions, understand the client’s operational challenges, generate qualified sales opportunities, arrange system demonstrations, prepare proposals, and follow up with clients until the deal is successfully closed.<br>Our solutions include:<br> ERP Systems<br> Accounting and Finance Systems<br> Human Resources and Payroll Systems<br> CRM and Sales Management Systems<br> CMMS and Maintenance Management Systems<br> Inventory and Purchasing Systems<br> Project Management Systems<br> Governance, Risk, and Compliance Solutions<br> Digital Transformation and Business Automation Solutions<br> Key Responsibilities<br>Field Visits and Lead Generation<br> Visit companies and businesses across the assigned city.<br> Conduct at least two to four qualified business visits per working day.<br> Identify potential clients who may benefit from the company’s systems.<br> Approach decision-makers, including business owners, general managers, finance managers, HR managers, IT managers, operations managers, and maintenance managers.<br> Build and maintain a strong database of potential clients.<br> Generate new leads through field visits, referrals, business events, social media, and professional networks.<br> Client Consultation<br> Introduce the company and its technology solutions professionally.<br> Understand the client’s current systems, business processes, operational challenges, and future requirements.<br> Conduct an initial digital maturity and business needs assessment.<br> Identify gaps that can be solved through ERP, CRM, HR, CMMS, or other digital solutions.<br> Recommend the most suitable system modules based on the client’s needs.<br> Position the company as a technology and digital transformation partner, not only a software vendor.<br> Sales Presentations and Demonstrations<br> Schedule online or on-site system demonstrations with qualified clients.<br> Coordinate with the technical and implementation teams before demonstrations.<br> Prepare customized presentations based on the client’s industry and requirements.<br> Explain the business value, expected benefits, implementation process, and return on investment.<br> Answer client questions and handle initial sales objections professionally.<br> Proposals and Deal Management<br> Prepare and send commercial proposals and quotations.<br> Follow up with clients after meetings, presentations, and system demonstrations.<br> Negotiate pricing, scope, payment terms, and contract conditions in coordination with management.<br> Maintain continuous communication with potential clients until a final decision is made.<br> Support the contract-signing and first-payment collection process.<br> Coordinate the handover of new clients to the implementation and customer success teams.<br> CRM and Reporting<br> Record every visit, call, meeting, lead, and follow-up activity in the CRM system.<br> Update each opportunity with its current stage, expected value, next action, and expected closing date.<br> Submit daily and weekly sales activity reports.<br> Prepare a weekly field visit plan.<br> Maintain accurate records of proposals, negotiations, client feedback, and lost opportunities.<br> Report market feedback, competitors, pricing concerns, and client requirements to management.<br> Target Clients<br>The representative may target:<br> Construction and contracting companies<br> Facility management companies<br> Manufacturing companies<br> Factories and industrial facilities<br> Healthcare organizations<br> Retail and distribution companies<br> Real estate companies<br> Logistics and transportation companies<br> Educational institutions<br> Charitable and nonprofit organizations<br> Professional services firms<br> Maintenance and operations companies<br> Small and medium-sized enterprises<br> <br><br>Requirements<br><br> Previous experience in B2B sales, field sales, software sales, IT sales, ERP sales, or business solutions is preferred.<br> Good understanding of business operations and company departments.<br> Strong communication, presentation, persuasion, and negotiation skills.<br> Ability to communicate confidently with senior managers and business owners.<br> Ability to understand client challenges and convert them into sales opportunities.<br> Good written and spoken English.<br> Professional Arabic communication skills.<br> Ability to prepare professional emails, proposals, and follow-up messages.<br> Familiarity with CRM systems and sales pipelines.<br> Ability to work independently and organize daily field visits.<br> Strong follow-up skills and commitment to achieving targets.<br> Must have a laptop and smartphone suitable for work.<br> A valid driving license and access to transportation are strongly preferred.<br> Ideal Candidate<br>The ideal candidate is proactive, confident, organized, and comfortable approaching new companies. They should be able to build relationships, understand business problems, explain technology in simple language, and consistently follow up until opportunities are converted into signed contracts.<br>The representative must understand that successful B2B IT sales requires consultation, relationship-building, professional follow-up, and a clear understanding of how technology can improve the client’s operations.<br><br>Skills: Previous experience in B2B sales, field sales, software sales, IT sales, ERP sales, or business solutions is preferred. <br> Good understanding of business operations and company departments. <br> Strong communication, presentation, persuasion, and negotiation skills. <br> Ability to communicate confidently with senior managers and business owners. <br> Ability to understand client challenges and convert them into sales opportunities. <br> Good written and spoken English. <br> Professional Arabic communication skills. <br> Ability to prepare professional emails, proposals, and follow-up messages. <br> Familiarity with CRM systems and sales pipelines. <br> Ability to work independently and organize daily field visits. <br> Strong follow-up skills and commitment to achieving targets. <br> Must have a laptop and smartphone suitable for work. <br> A valid driving license and access to transportation are strongly preferred. <br> <br>Ideal Candidate <br> <br>The ideal candidate is proactive, confident, organized, and comfortable approaching new companies. They should be able to build relationships, understand business problems, explain technology in simple language, and consistently follow up until opportunities are converted into signed contracts. <br> <br>The representative must understand that successful B2B IT sales requires consultation, relationship-building, professional follow-up, and a clear understanding of how technology can improve the client’s operations.

<ul><li>Configure, maintain, and troubleshoot network infrastructure to ensure seamless connectivity and optimal performance across all devices.</li><li>Implement and manage security protocols, including firewalls and encryption, to protect sensitive data from unauthorized access and breaches.</li><li>Provide hands-on support for hardware and software issues, ensuring timely resolution to minimize downtime for users and systems.</li><li>Develop and execute regular backup and disaster recovery plans to safeguard critical business information against data loss.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field, providing a solid academic foundation in IT principles.</li><li>Relevant certifications such as CompTIA A+, Network+, or Cisco CCNA, demonstrating a commitment to professional development and expertise in specific areas.</li><li>A minimum of 3 years of hands-on experience in a similar IT support role, showcasing a proven track record of problem-solving and technical knowledge.</li><li>Experience in a corporate environment, particularly in sectors like finance, healthcare, or technology, to understand industry-specific challenges.</li></ul>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تعلن جمعية هدية الحاج والمعتمر الخيرية عن حاجتها لـ <strong >مدير تقنية معلومات</strong> للانضمام إلى فريقها في مكة المكرمة. يهدف هذا الدور بدوام كامل إلى المشاركة والإشراف المباشر على إعداد البرامج وخطط العمل المتعلقة بتقنية المعلومات، بما في ذلك تحليل الأعمال وتطوير البرامج والتطبيقات. كما يشمل الدور متابعة ودعم عمليات استخدام هذه التقنيات لضمان جودتها وكفاءتها.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >المشاركة في إعداد برامج وخطط العمل الخاصة بتقنية المعلومات، والإشراف على تصميم وتطوير البرامج والتطبيقات.</li> <li >قيادة أنشطة دعم المستخدم لتقديم الحلول التقنية اللازمة عند مواجهة أي صعوبات أو مشاكل.</li> <li >الإشراف على تحديد احتياجات المستخدمين في مختلف الوحدات التنظيمية، ومراجعتها، وتقديم الاقتراحات لتطوير ووضع المواصفات التقنية للأنظمة والتطبيقات المطلوبة.</li> </ul> <h3 >إدارة العمليات وأمن المعلومات</h3> <ul > <li >الإشراف على كافة العمليات اليومية لتقنية المعلومات، وضمان وجود منهجيات فعالة للبحث عن البرامج والتطبيقات التي تلبي احتياجات المستخدم النهائي، مع التأكد من أمنها وملاءمتها للمتطلبات والتقنيات الحالية.</li> <li >قيادة عمليات تطوير وتطبيق المعايير اللازمة لضمان أمن نظم المعلومات، بما في ذلك التحقق من هوية المستخدمين وصلاحياتهم، والتعامل مع المخاطر والتهديدات، ومراقبة سرية ونقل البيانات، وضمان توافر الخدمات.</li> <li >متابعة آخر المستجدات والتطورات في مجال تقنية المعلومات، والتوجيه بتبني المناسب منها، وضمان توافر الموارد اللازمة لتنفيذ الأعمال والأنشطة التخصصية بأحدث الأساليب والممارسات.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة عملية تتراوح بين <strong >5 إلى 10 سنوات</strong> في مجال تقنية المعلومات.</li> <li >القدرة على الإشراف على عمليات تطوير وتطبيق الحلول التقنية.</li> <li >مهارات قوية في تحليل احتياجات المستخدمين ووضع المواصفات التقنية للأنظمة.</li> <li >فهم شامل لمبادئ أمن نظم المعلومات وإدارة المخاطر والتهديدات.</li> <li >القدرة على متابعة المستجدات التقنية وتطبيق أفضل الممارسات في بيئة العمل.</li> </ul> <h3 >تفاصيل الوظيفة</h3> <ul > <li ><strong>الموقع:</strong> مكة المكرمة.</li> <li ><strong>نوع العمل:</strong> دوام كامل.</li> <li ><strong>الراتب:</strong> غير معلن.</li> </ul> <h3 >التقديم</h3> <p >ندعو المهتمين ممن تنطبق عليهم المتطلبات المذكورة أعلاه إلى تقديم طلباتهم لهذه الفرصة في جمعية هدية الحاج والمعتمر الخيرية.</p></div>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة الابتكارات القصوى عن <strong >مهندس تقنية معلومات</strong> للانضمام إلى فريقها في مدينة الرياض. يركز هذا الدور على تلبية احتياجات العملاء من الأجهزة والبرمجيات الحاسوبية، وتطوير الأنظمة، وتشخيص الأعطال ومعالجتها، بالإضافة إلى إعداد التقارير الفنية المتخصصة. تتطلب الوظيفة العمل بدوام كامل وتوفر فرصة للمهندسين ذوي الخبرة الحديثة لتطوير مهاراتهم في بيئة ديناميكية.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >دراسة وتحليل احتياجات العملاء المتعلقة بالتجهيزات الحاسوبية والبرمجيات، والعمل على تلبيتها بفعالية.</li> <li >تطوير وفحص وتركيب التجهيزات الحاسوبية والبرمجيات لضمان الأداء الأمثل.</li> <li >تشخيص أعطال التجهيزات والبرمجيات ومعالجتها بمهنية عالية.</li> <li >متابعة وتقييم عمليات جمع وتحليل البيانات، وتطوير أساليب التحليل والتصميم بناءً على نتائج التقييم.</li> <li >البحث المستمر عن أحدث وسائل وأدوات البرمجة والفحص والتركيب، ومراقبة دورة تطوير البرمجيات.</li> <li >تطوير برامج الصيانة الوقائية ومتابعة تنفيذها لضمان استمرارية العمل.</li> <li >تطوير أساليب وإجراءات العمل ومواكبة التطورات التقنية في مجال تقنية المعلومات.</li> <li >إعداد الوثائق والتقارير المتخصصة بالأعمال والمشروعات الهندسية، وعرضها ومناقشتها، وحفظها وفقاً للسياسات والإجراءات المعتمدة.</li> </ul> <h3 >المؤهلات والخبرة</h3> <ul > <li >خبرة عملية تتراوح من <strong >0 إلى 1 سنة</strong> في مجال تقنية المعلومات أو مجال ذي صلة.</li> <li >فهم قوي لمفاهيم الأجهزة والبرمجيات الحاسوبية.</li> <li >القدرة على تشخيص المشكلات التقنية وتقديم الحلول الفعالة.</li> </ul> <h3 >المهارات المطلوبة</h3> <ul > <li >مهارات تحليلية قوية وقدرة على حل المشكلات.</li> <li >القدرة على البحث والتطوير المستمر في مجال التقنيات الحديثة.</li> <li >مهارات تواصل ممتازة لتقديم التقارير ومناقشة الاحتياجات مع العملاء.</li> <li >الالتزام بالسياسات والإجراءات المعتمدة في العمل.</li> </ul> <h3 >بيئة العمل</h3> <p >تتطلب هذه الوظيفة العمل <strong >بدوام كامل</strong> في مقر الشركة بمدينة <strong >الرياض</strong>. ستكون جزءًا من فريق متخصص يعمل على تقديم حلول تقنية مبتكرة.</p> <h3 >للتقديم</h3> <p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم.</p></div>

<h3 >About OneAccount and the Role</h3> <p >OneAccount is seeking an experienced <strong >IT Manager</strong> to join our team in Riyadh. This full-time role involves owning the day-to-day operation, stability, and security of the company's technology environment. The IT Manager will also be responsible for leading a small team of engineers and administrators, ensuring efficient and secure IT operations across the organization.</p> <h3 >Role Scope and Core Responsibilities</h3> <p >The IT Manager oversees the entire technology landscape, encompassing cloud infrastructure, enterprise network and security, systems and asset management, and the IT process framework. This role ensures that all technology delivery is controlled, auditable, and aligned with business objectives. Key responsibilities include:</p> <ul > <li >Managing the availability, performance, and cost-efficiency of cloud and hybrid environments, including capacity planning, workload migration, infrastructure automation, backup, and disaster recovery against defined RTO/RPO targets.</li> <li >Operating the enterprise network (LAN/WAN, wireless, VPN, routing, and switching) and the security stack, which includes firewalls, endpoint protection, identity and access management, and vulnerability management. This also involves supporting incident response and maintaining compliance with applicable regulatory frameworks.</li> <li >Administering server, virtualization, and storage infrastructure, and owning the full IT asset lifecycle from procurement to secure decommissioning. Responsibilities extend to maintaining an accurate asset register and running monitoring and alerting across infrastructure and services.</li> <li >Owning end-to-end change and release management, including impact assessment, approvals, scheduling, and rollback planning. The role also drives DevOps and CI/CD practices with development teams and manages incident and problem resolution to root cause.</li> <li >Maintaining IT policies, procedures, and documentation, while also leading and developing the IT operations team. This includes vendor and budget management, and reporting on service performance, risks, and projects to senior management.</li> </ul> <h3 >Required Qualifications</h3> <p >This position is open to <strong >Saudi nationals only</strong>. Candidates must meet the following qualifications:</p> <ul > <li >Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</li> <li >Minimum of 5 years' experience in IT infrastructure, network, and systems operations, with a total experience range of 5-10 years.</li> <li >Demonstrated experience in team leadership within an IT operations context.</li> </ul> <h3 >Essential Skills and Practical Experience</h3> <ul > <li >Hands-on experience operating production cloud environments.</li> <li >Solid grounding in enterprise networking and information security principles and practices.</li> <li >Practical experience with ITIL-aligned process management frameworks.</li> </ul> <h3 >Work Environment and Location</h3> <p >This is a full-time position based in Riyadh, Saudi Arabia.</p> <h3 >Application Process</h3> <p >We invite qualified candidates to submit their applications for this role.</p>

<p>At Manzil, we don't just manage systems we build the technology foundation that powers meaningful experiences. As our IT Associate, you'll be responsible for ensuring every device, system, and network runs smoothly so our teams can focus on what matters most. You'll support end-to-end IT operations across the organization, ensuring every system balances reliability, security, and efficiency while aligning with Manzil's brand and vision. This role involves close collaboration with operations, product, and engineering teams to keep our technology infrastructure running overseeing hardware, software, network access, and troubleshooting to deliver seamless, high-quality support. You'll also champion best practices in IT, conducting regular system checks to ensure every detail meets our standards and enhances how our teams work.</p><p><b>Key Responsibilities</b></p><ul><li>You will own the administration of the company's internal technology stack and business applications.</li><li>You will manage user lifecycle processes, including onboarding, offboarding, permissions, and access reviews, and oversee software licensing, subscription renewals, vendor relationships, and IT procurement.</li><li>You will ensure accurate tracking of technology assets, including laptops, monitors, and other equipment, and coordinate device provisioning, maintenance, repairs, and replacements.</li><li>You will support internal teams by resolving day-to-day technical issues and escalating complex cases when needed, and maintain documentation, asset records, and IT operational processes.</li><li>You will partner with Finance to manage IT-related invoices, budgets, and procurement workflows, and continuously improve internal IT operations by identifying opportunities for automation, standardization, and a better employee experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To thrive in this position, you should have at least 1 3 years of experience in IT support or systems administration, a solid understanding of hardware, networks, and software troubleshooting, familiarity with IT security best practices, and excellent problem-solving and coordination skills.</p><p><b>Required Qualifications</b></p><ul><li>1 3 years of experience in IT Support, IT Operations, or Systems Administration, along with hands-on experience managing modern workplace platforms and SaaS applications.</li><li>Familiarity with identity and access management best practices is required, in addition to strong organizational and project coordination skills.</li><li>Candidates must be able to prioritize multiple requests in a fast-paced environment, with excellent troubleshooting and problem-solving abilities.</li><li>Strong communication skills and a service-oriented mindset are essential.</li></ul>

Head of IT Business Applications<br>Banking | GCC<br>A leading financial services organisation in the GCC is seeking an experienced Head of IT Business Applications to lead the strategy, delivery, and ongoing evolution of its enterprise banking applications landscape.<br>This is a senior leadership opportunity for a technology professional with deep banking experience and a strong background in applications, architecture, integration, and technology transformation. The successful candidate will play a key role in aligning business priorities with technology strategy while ensuring the stability, scalability, and performance of critical banking platforms.<br>Key Responsibilities Lead the technology roadmap across enterprise banking applications and integrations. Partner with business stakeholders to translate strategic objectives into practical technology solutions. Drive application modernisation, automation, digitalisation, and process improvement initiatives. Oversee application architecture, integration frameworks, and enterprise technology standards. Manage the delivery of business-critical projects across multiple banking domains. Ensure operational excellence through effective application support, service management, and governance. Lead vendor relationships, commercial discussions, and third-party delivery partners. Develop business cases, budgets, and investment proposals for technology initiatives. Build and develop a multidisciplinary team spanning applications, architecture, integration, and delivery functions. Promote best practices across IT service management, risk, compliance, and operational resilience.<br>Requirements Extensive experience within banking technology environments. Proven leadership experience managing enterprise applications and technology teams. Strong background in application architecture, systems integration, and large-scale technology delivery. Experience working with core banking and associated banking technology platforms. Track record of developing technology roadmaps aligned to business objectives. Experience managing vendors, contracts, and technology procurement processes. Strong understanding of service management frameworks and operational support models. Excellent stakeholder management and communication skills, with the ability to engage at executive level.<br>For a confidential discussion, please apply directly or contact us for further information.

Who we are:Albawani is one of the leading construction and contracting companies in Saudi Arabia. Established in 1991, the company has grown from a small civil works contractor into a major diversified group with operations across construction, infrastructure, engineering, water and power, and industrial services. Headquartered in Riyadh, Albawani is recognized for delivering large-scale commercial, healthcare, educational, and government projects throughout the Kingdom. Albawani is known for its strong commitment to quality, safety, and innovation, holding several international ISO certifications and a Class-1 contractor ranking in Saudi Arabia.<br>Job Title: IT Service Delivery Group Manager Department: Technology Infrastructure & IT Operations Role Purpose: The Service Delivery Group Manager is responsible for leading and managing end‑to‑end L1/L2 IT service operations to ensure high-quality, timely, and consistent technical support across the organization. The role ensures SLA compliance, manages VIP/VVIP support frameworks, oversees IT resources across multiple sites, and drives continuous improvement initiatives to enhance service performance and customer satisfaction.<br>Key Duties & Responsibilities:Lead daily L1/L2 technical support operations. Ensure efficient ticket handling, escalation, and resolution processes. Oversee 24/7 service continuity through rotational shifts. Provide operational oversight for 40+ site IT support resources. Own SLA delivery and performance metrics (70% FCR, 95% SLA compliance). Monitor service performance dashboards and operational KPIs. Manage and maintain the VIP/VVIP support model. Serve as escalation owner for P1/VVIP incidents. Lead service improvement initiatives across support teams. Identify operational gaps and propose technology/process enhancements. Work closely with IT Director for 24x7 operational coordination. Collaborate with cross-functional teams (Infrastructure, Applications, Projects).<br>Job Requirements:Bachelor’s degree in Information Technology, Computer Science, or a related field.10 +years of experience in IT service operations or service delivery roles. ITIL Foundation certification required (ITIL Intermediate is an advantage). Proficiency in ITSM platforms (e.g., Service Now, BMC Remedy, Fresh service). Strong understanding of ITSM frameworks (ITIL). Experience managing L1/L2 support teams and high-volume ticket environments. Proven background in SLA management and service performance optimization. Experience handling VIP/VVIP support and P1 incident escalations. Ability to lead cross-functional teams and manage multi-site operations.

IT Business & Project Manager position based in Riyadh, Saudi Arabia <br>Lead end-to-end IT projects, ensuring delivery on time, within scope, and within budget. Gather business requirements and translate them into effective technology solutions. Coordinate with business stakeholders, vendors, and technical teams to ensure successful project execution. Develop project plans, timelines, budgets, and resource allocation strategies. Monitor project risks, issues, and dependencies, implementing mitigation plans where required. Drive digital transformation initiatives and continuous process improvement. Ensure compliance with organizational governance, security, and quality standards.

<p>Responsible for fully executing the daily operations, maintenance, and training for National Guard simulators, computers, and associated training equipment across all sites and fields. Duties include performing scheduled and unscheduled maintenance, setting up and disassembling simulator systems, preparing required training scenarios, and adhering to technical manuals and safety standards. Additional responsibilities cover managing equipment custody, handling supply operations and inventory control, executing project plans, preparing technical reports, and performing all related administrative tasks.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or diploma in Engineering, Computer Science, Information Technology, or a related technical field. Proven experience in operating, maintaining, and troubleshooting simulation systems, technical equipment, and hardware. Willingness to travel and work across various field sites as required by operations. Saudi National only.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><br><p>At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><br><p>We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><br><p>By joining our team, you will have the opportunity to be part of a <strong>global, diverse environment;</strong> you will be joining a <strong>winning team</strong> with a <strong><u>commitment to sustainability;</u></strong> and a company where we get things done so that you can <strong>make a positive impact</strong> on the world.</p><br><p>We’re looking for innovative and original thinkers to work in an environment where you can <strong>#MakeYourMoment</strong> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><br><p>If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.</p><br><br>Job Description<br><p>IT Operations&nbsp;is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions.&nbsp;</p><br><p>This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic&nbsp;expertise&nbsp;and a methodical approach to problem-solving. Your responsibilities span across&nbsp;maintaining&nbsp;and enhancing the performance of end-user systems and managing device configurations.&nbsp;</p><br><p>In this capacity, you&nbsp;operate&nbsp;with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively&nbsp;identify&nbsp;inefficiencies,&nbsp;implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and&nbsp;participating&nbsp;in the rollout of&nbsp;new technologies&nbsp;and tools that enhance the end-user experience.&nbsp;</p><br><p>Ultimately, this&nbsp;position demands a balance of hands-on technical&nbsp;proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.&nbsp;</p><br><p><strong>Key Responsibilities&nbsp;&nbsp;</strong></p><br><p><strong>Deliver Advanced Multi-Platform Support&nbsp;</strong></p><br><ul><li><p>Provide expert-level technical&nbsp;assistance&nbsp;across Windows, macOS, and mobile platforms.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.&nbsp;</p><br></li></ul><p><strong>Lead Troubleshooting &amp; Escalation Management&nbsp;</strong></p><br><ul><li><p>Take ownership of persistent or high-impact technical problems, applying deep diagnostic&nbsp;expertise.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.&nbsp;</p><br></li></ul><p><strong>Support &amp; Optimize Office IT Infrastructure&nbsp;</strong></p><br><ul><li><p>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies.&nbsp;</p><br></li></ul><ul><li><p>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.&nbsp;</p><br></li></ul><p><strong>Represent IT in Cross-Functional Projects&nbsp;</strong></p><br><ul><li><p>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Provide input on planning, implementation, and post-deployment support.&nbsp;</p><br></li></ul><p><strong>Maintain Documentation &amp; Knowledge Sharing&nbsp;</strong></p><br><ul><li><p>Create and refine internal documentation, SOPs, and troubleshooting guides.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</p><br></li></ul><p><strong>Provide Regional Onsite Support&nbsp;</strong></p><br><ul><li><p>Travel occasionally to regional offices to deliver hands-on support,&nbsp;assist&nbsp;with deployments, and build relationships with local teams.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Ensure consistent service standards across locations.&nbsp;</p><br></li></ul><p><strong>Skills &amp;&nbsp;Competencies&nbsp;&nbsp;</strong></p><br><p><strong>Advanced Troubleshooting&nbsp;</strong></p><br><ul><li><p>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.&nbsp;</p><br></li></ul><p><strong>MacOS Expertise&nbsp;</strong></p><br><ul><li><p>Demonstrates deep&nbsp;proficiency&nbsp;in macOS administration, including user account management, software deployment, system preferences, and device compliance.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Confidently support Apple environments in mixed-platform workplaces.&nbsp;</p><br></li></ul><p><strong>Security Awareness&nbsp;</strong></p><br><ul><li><p>Upholds&nbsp;high standards&nbsp;of endpoint and data security in collaboration with the Security Operations Centre (SOC).&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.&nbsp;</p><br></li></ul><p><strong>Project Collaboration&nbsp;</strong></p><br><ul><li><p>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Provide technical input, support implementation, and ensure smooth transitions for end users.&nbsp;</p><br></li></ul><p><strong>Documentation &amp; Knowledge Sharing&nbsp;</strong></p><br><ul><li><p>Creates and&nbsp;maintains&nbsp;clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Share&nbsp;expertise&nbsp;with peers and junior staff to promote consistency and continuous learning.&nbsp;</p><br></li></ul><p><strong>Customer Service Excellence&nbsp;</strong></p><br><ul><li><p>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Build trust with users by resolving issues efficiently and communicating effectively.&nbsp;</p><br></li></ul><p><strong>Autonomy &amp; Leadership&nbsp;</strong></p><br><ul><li><p>Operates independently with minimal supervision, managing priorities and resolving escalations.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.&nbsp;</p><br></li></ul><br>Qualifications<br><p><strong>Education&nbsp;</strong></p><br><ul><li>Bachelor’s degree&nbsp;in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).&nbsp;</li></ul><p><strong>Certifications</strong>&nbsp;&nbsp;</p><br><ul><li><p> Relevant certifications (e.g., ACSP,&nbsp;ACiT, Microsoft Modern Desktop, ITIL Foundation).&nbsp;</p><br></li></ul><p><strong>Experience Requirements&nbsp;</strong></p><br><ul><li>Strong professional IT support experience, including remote and onsite roles.&nbsp;&nbsp;</li><li>At least 2&nbsp;years of experience in IT operations or IT support function.</li><li>Advanced&nbsp;proficiency&nbsp;in Windows, macOS, and mobile platforms.&nbsp;</li><li>Strong experience with MDM tools (Mosyle, Intune).&nbsp;</li><li>Familiarity with ITIL service management and compliance practices.&nbsp;</li><li>Experience supporting a global customer base and collaborating across time zones.&nbsp;&nbsp;</li><li>Hands on experience with troubleshooting end-user IT equipment &nbsp;(Laptops, Monitor etc..) hardware issues will be an added advantage</li><li>Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc.</li><li>Ability to work in a fast-paced, ever changing environment.</li><li>Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills.</li><li>Demonstrated professionalism, service mindset, and interpersonal skills.&nbsp;</li></ul><p><strong>Growth Indicators</strong></p><br><ul><li><p>Leads Local Support Operations&nbsp;<br> Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.&nbsp;&nbsp;&nbsp;</p><br></li><li><p>Improves Support Processes &amp; User Experience&nbsp;<br> Identifies recurring challenges and inefficiencies, then&nbsp;initiates&nbsp;and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.&nbsp;&nbsp;</p><br></li><li><p>Influences Strategic IT Planning&nbsp;<br> Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.&nbsp;</p><br></li></ul><br>Additional Information<br><p><em>We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an IT coordinator, you’re not just providing comprehensive IT support – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Provide exceptional service:</strong> Promptly address technology equipment and connectivity service requests to ensure smooth operation of technology infrastructure, IT systems, and cellular services in compliance with Hilton Technology Network (HTN) standards</li> <li><strong>Keep tech equipment running smoothly:</strong> Maintain and manage inventory of technology equipment, hardware, software, and related assets</li> <li><strong>Perform tech installations:</strong> Install, set up, and break down A/V, communication, networking, and IT equipment in guest rooms, meeting spaces, and hotel work areas</li> <li><strong>Provide end-user training:</strong> Offer technical support and training for hardware and software issues</li> <li><strong>Handle guest billing:</strong> Process equipment and service billing for guests, address internal/external concerns, and authorize necessary billing adjustments to ensure guest satisfaction</li> <li><strong>Document maintenance activities:</strong> Record completed repairs, routine maintenance, and special service requests for all technology equipment and flag any issues requiring further attention</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

Job Title – AV Consultants and IT Engineer Company – TCS (MEA) Location – Saudi Arabia Job type – Full time About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News. Job Description:<br>AV Consultants and IT Engineer:Results-driven AV/IT Consultant with 10+ years of experience specializing in the design, engineering, and commissioning of complex Enterprise Command Centers (ECC). Expert in bridging disparate AV, IoT, and building automation subsystems into centralized, unified management platforms. Proven track record of architecting scalable control environments that streamline facility-wide monitoring, diagnostics, and operational oversight. Core Competencies ECC & Unified Management Systems: Enterprise control architecture, dashboard centralization, centralized diagnostic logging. Controller Integration: Crestron (Fusion/XiO), Extron (Global Viewer), AMX (RMS), Biamp Tesira. System Convergence: Audio DSPs (Dante, Q-SYS), Video-over-IP (VoIP/AVoIP), VTC Infrastructure (Cisco, Poly), and Digital Signage. Consulting & Lifecycle: Needs assessment, RFP/tender development, cross-trade coordination, vendor management, and system commissioning<br>Application Deadline: 30-August-2026 Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy

Senior Manager – IT Digital Transformation Location: Riyadh, Saudi Arabia Employment Type: Full-time Workplace: On-site<br>About the Role We are seeking an experienced Senior Manager – IT Digital Transformation to lead enterprise-wide digital initiatives that accelerate business growth, optimize operations, and enhance customer experience. This role is responsible for developing and executing digital transformation strategies, driving innovation, modernizing business processes, and enabling the adoption of emerging technologies across the organization. The successful candidate will collaborate with business and technology leaders to deliver high-impact transformation programs while fostering a culture of innovation, agility, and continuous improvement.<br>Key Responsibilities Develop and execute the organization's digital transformation roadmap aligned with strategic business objectives. Identify, evaluate, and implement emerging technologies including Artificial Intelligence (AI), Robotic Process Automation (RPA), Cloud Computing, Data Analytics, and IoT solutions. Lead business process transformation initiatives to improve operational efficiency, productivity, and scalability. Partner with business stakeholders to identify digital opportunities and translate them into practical solutions. Manage enterprise digital transformation projects from planning through successful delivery. Drive organizational change management activities, ensuring successful adoption of new technologies and digital capabilities. Establish governance frameworks, project priorities, and performance metrics for transformation initiatives. Promote data-driven decision-making through business intelligence, analytics, and digital reporting capabilities. Collaborate with IT, Operations, Finance, HR, Commercial, and other business functions to ensure successful execution of transformation initiatives. Evaluate technology trends, market innovations, and industry best practices to maintain competitive advantage. Manage external technology partners, consultants, and solution providers throughout project lifecycles. Monitor program performance, risks, budgets, and resource utilization while ensuring projects are delivered on time and within scope. Maintain confidentiality of all company information and perform other duties as assigned.<br>Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related discipline. Master's degree or MBA is considered an advantage. Professional certifications such as PMP, Agile, TOGAF, Lean Six Sigma, or Digital Transformation certifications are highly desirable.<br>Experience Minimum of 10 years of progressive experience in Information Technology, Digital Transformation, Enterprise Architecture, or Business Transformation. At least 5 years of leadership experience managing enterprise-wide digital initiatives. Proven success in delivering large-scale transformation programs and organizational change. Experience working with complex enterprise environments and cross-functional teams.<br>Technical Skills Digital Transformation Strategy Enterprise Architecture Cloud Technologies Artificial Intelligence (AI) Robotic Process Automation (RPA) Data Analytics & Business Intelligence Business Process Optimization Project & Portfolio Management Digital Governance Change Management Technology Innovation Vendor Management<br>Leadership Competencies Strategic Thinking Executive Communication Stakeholder Management Innovation Mindset Problem Solving Decision Making Collaboration & Influencing Results Orientation People Leadership Continuous Improvement<br>What We're Looking For The ideal candidate is a strategic technology leader who combines strong business acumen with deep technical expertise. You should have a proven ability to lead complex transformation programs, influence senior stakeholders, and deliver measurable business value through digital innovation.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> CORE PURPOSE OF THE JOB: To ensure delivery of resilient and reliable IT infrastructure to internal customers in all locations within the geographical area assigned by maintaining and upgrading existing hardware, communication and software components, implementing additional IT facilities to meet the needs of the business and resolving user calls by troubleshooting malfunctioning infrastructure components. ACADEMIC / PROFESSIONAL QUALIFICATION: 2 years Diploma. PROFESSIONAL EXPERIENCE: 5 years experience, Experience in working on Oracle environment, Exposure to implementing on client / server based applications. COMPETENCIES: Strong interpersonal abilities, with the ability to communicate and work with personnel from a wide verity of professional disciplines, levels and nationalities, A commitment to achieving excellence in IT management support for the region, Ability to work as a team member of a team. Initiative and ability to work under pressure to handle sizable volume of activities, Built in confidence of completing the assigned tasks. Methodical, tactful and cooperative personality, Maturity of judgement, with business acumen, Installing and managing servers, working with variety of tasks, Familiarity with ITIL framework, Hands on knowledge of software products used in Almarai environment, Familiar with standard concepts, practices, and procedures within a particular field, Hands on knowledge of Business Object or similar product. Copy &amp; paste this URL in the web browser to open the JD -https://performancemanager5.successfactors.eu/sf/attachment?id=2098598&amp;company=AlMaraiP&amp;st=B71B077EB52911A354BABBC3CCCD23AB85A850C7 <br><br> <br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervising daily operations of network and server infrastructure.Overseeing the process of planning, executing and delegating responsibilities around an organization's information technology (IT) pursuits and goals.Aligning IT infrastructure with current and future business requirements. Managing IT budgets.Experience in system planning, troubleshooting, communication, and preventative maintenance within IT.Analyze current systems and assets, recommend and implement solutions and upgrades, and provide training.Extensive knowledge of network maintenance. Routinely handle expectations, as well as manage the development, execution, test and deployment plans.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor Degree In computer science, information technology</p><p>Postgraduation in computer and information systems management is preferred.</p><p>Minimum 10 Years experience, 4 Years in Managerial / similar Role.</p><p></p></section>

Job Purpose:<br>Perform IT & Cybersecurity internal audit assignments, ensuring that audit activities are executed in line with the objectives and expectations of the Internal Audit function and the organization as a whole, while adhering to the International Standards for the Professional Practice of Internal Auditing (IPPF). Assist in providing independent assurance to the Audit Committee and Management regarding the adequacy and effectiveness of governance processes, risk management, and internal control systems. Additionally, provide advisory and consulting support, as needed, to enhance organizational performance and strengthen internal controls.<br>Duties & Responsibilities:<br>Contribute to the implementation of relevant initiatives and projects in line with local and international best practices, ensuring alignment with the Company's strategic priorities.<br><br>Contribute to the development, implementation, and compliance with Internal Audit policies and procedures to ensure adherence to all applicable procedural and regulatory requirements.<br>Support the evaluation of the Company’s IT and Cybersecurity environment, while also contributing to the review of financial and operational processes, in order to assess the effectiveness and efficiency of existing controls and procedures, identify opportunities for improvement, and ensure compliance with the highest quality standards.<br>Assist the team in following up on audit findings and corrective actions, and prepare periodic progress reports for the Head of Internal Audit.<br>Support the preparation and review of reports related to Internal Audit activities and achievements, ensuring accuracy, timeliness, and compliance with the Company's policies, standards, and reporting requirements.<br>Contribute to the preparation, execution, and periodic update of the annual risk-based internal audit plan.<br>Provide support in delivering advisory and consulting services to Management and relevant business units, as directed by the Head of Internal Audit, without compromising the independence, scope, or execution of the Internal Audit Plan, to support the achievement of organizational objectives.<br>Support coordination with external auditors and regulatory authorities by facilitating access to required reports and information, subject to the approval of the Head of Internal Audit. Monitor management's implementation of recommendations issued by regulatory authorities.<br>Education & Experience:Bachelor's degree in Information Technology, or an equivalent discipline relevant to the role.2–4 years of relevant professional experience in the related field.<br>Required Skills:High level of Arabic and English both written and oral. Knowledge of IT & Cybersecurity. High level of communication skills. Expert in Microsoft Office such as Power Point and Excel.

Company Description Middle East Orbits for T&C provides customers with effective solutions for execution, construction, management, and consultation needs in a creative and efficient manner. The company focuses on prompt, professional service delivered in an honest, quality-conscious environment. It is committed to exceeding the expectations of customers, vendors, and team members while raising standards of excellence in its services. By using the latest project tools and technologies, Middle East Orbits for T&C strengthens the connection between clients and their built services, ensuring reliable and modern outcomes. Role Description The Digital Marketing & IT Support Specialist is a full-time, on-site role based in Riyadh. This role is responsible for planning and executing digital marketing campaigns, managing social media channels, and monitoring web and online performance analytics to support business objectives. The specialist will create and optimize online content, coordinate with internal stakeholders to ensure consistent branding, and track campaign results to recommend improvements. In parallel, the role will provide day-to-day IT support, including troubleshooting hardware and software issues, assisting with network and systems access, and ensuring digital tools and platforms operate smoothly. The specialist will collaborate closely with project teams, communicate clearly with non-technical users, and maintain documentation for both marketing activities and IT support tasks. Qualifications Strong skills in Social Media Marketing and Online Marketing to plan, execute, and optimize digital campaigns. Proficiency in Digital Marketing and Web Analytics to monitor performance, interpret data, and report on key metrics. Excellent Communication skills to collaborate with cross-functional teams and explain technical and marketing concepts clearly. Experience providing IT support, including troubleshooting hardware/software issues and assisting with basic network and systems administration. Familiarity with content management systems, marketing automation tools, and common office productivity software. Organized and detail-oriented, with the ability to manage multiple tasks and priorities in a fast-paced environment. Bachelor’s degree in Marketing, Information Technology, Business, Computer Engineering, Networking Software or a related field, or equivalent practical experience. Relevant certifications in digital marketing, IT support, or analytics are an advantage. Fluent in English and Arabic languages.

We are looking for a motivated IT GRC Specialist to join our team. In this role, you will support the development and implementation of IT Governance, Risk, and Compliance (GRC) practices, helping ensure effective governance, regulatory compliance, and risk management across the organization. This is an excellent opportunity for professionals with a passion for IT governance, information security, and continuous improvement to grow their careers in a dynamic and collaborative environment.<br><br>Key Responsibilities<br><br> Develop, implement, and maintain the organization's IT Governance, Risk, and Compliance<br><br>(GRC) framework.<br><br> Establish and monitor IT governance policies, standards, procedures, and controls. Identify, assess, and monitor IT-related risks, ensuring appropriate mitigation strategies are<br><br>implemented.<br><br> Maintain the IT risk register and track remediation activities to closure. Ensure compliance with applicable regulatory, legal, and organizational requirements. Coordinate internal and external IT audits and facilitate the resolution of audit findings. Monitor compliance with information security policies, standards, and control frameworks. Develop and report IT governance, risk, and compliance metrics and Key Risk Indicators<br><br>(KRIs) to management.<br><br> Support business continuity, disaster recovery, and operational resilience initiatives from a<br><br>governance perspective.<br><br> Provide guidance and awareness on governance, risk management, and compliance<br><br>requirements across the organization.<br><br> Continuously improve GRC processes in alignment with industry best practices and<br><br>organizational objectives.<br><br>Qualifications And Experience<br><br>Bachelor's degree in Information Technology, Computer Science, Information Security, Risk <br><br>Management, Business Administration, or a related field.<br><br>Professional certifications such as COBIT Foundation, ITIL Foundation, ISO/IEC 27001 <br><br>Foundation, CISA (or working toward certification) are preferred.<br><br>2–4 years of experience in IT Governance, Risk Management, Compliance (GRC), <br><br>Information Security, IT Audit, or a related IT role.<br><br>Basic knowledge of IT governance frameworks such as COBIT, ISO/IEC 27001, NIST, and <br><br>ITIL.<br><br> Experience supporting IT risk assessments, compliance activities, internal audits, and policy<br><br>development.<br><br> Familiarity with regulatory requirements, internal controls, and risk management principles. Experience preparing governance reports, maintaining risk registers, and tracking<br><br>remediation activities.<br><br> Strong analytical, documentation, communication, and stakeholder coordination skills.

Qualifications:• Bachelor's degree in IT, Computer Science, Computer Engineering, Business Administration, Economics or a related field. Experience:• Minimum 5 years’ experience in managing multiple accounts and working with enterprise-level clients. Skills:• Excellent written and verbal communication skills in Arabic & English. • Strong communication, negotiation, and interpersonal skills. • Technical knowledge of IT solutions, including software, hardware, and cloud services. • Ability to work independently and collaboratively in a fast-paced environment.<br>Responsibilities:• Managing and growing sales accounts by building strong client relationships.• Identifying new business opportunities, and ensuring customer satisfaction.• Understanding client needs, providing tailored IT solutions, and achieving sales targets while maintaining profitability.• Manage a portfolio of existing clients, ensuring strong relationships and customer retention.• Act as the primary point of contact for client accounts, addressing concerns and providing timely solutions.• Regularly review client accounts to identify upsell or cross-sell opportunities.• Execute strategic sales plans to achieve revenue and growth targets.• Identify and engage potential new clients through networking, cold calling, and attending industry events.• Present and demonstrate IT products, services, and solutions tailored to client needs.• Conduct regular meetings with clients to understand their IT challenges and business goals.• Collaborate with internal teams to deliver customized solutions.• Stay updated on industry trends, competitor activities, and market conditions.