JavaScript Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leverage your abilities and join the dynamic team of a leading Saudi company providing cutting-edge services and solutions in IT Infrastructure, IT Security, Telecommunications, System Integration, and Digital Transformation.</p><br><p>We are looking for an experienced <strong>L</strong><strong>egal Specialist</strong> to provide internal legal support across commercial contracts, regulatory compliance, legal risk management, and corporate governance, while supporting the company's business growth and minimizing legal exposure.</p><br><p>Work Model: Remotely</p><br><strong>Key Accountabilities</strong><ul><li>Review, draft, and negotiate customer contracts, framework agreements, vendor agreements, distributor and reseller agreements, NDAs, partnership agreements, service and implementation contracts, and government procurement contracts.</li><li>Review key contractual provisions including liability limitations, indemnities, payment terms, intellectual property, termination rights, exclusivity, and non-circumvention clauses.</li><li>Assess legal risks related to project delivery, SLA obligations, penalties, liquidated damages, vendor pass-through obligations, and implementation requirements.</li><li>Prepare written legal risk assessments for major and high-value contracts.</li><li>Develop and maintain standard contract templates, clause libraries, and contract approval workflows.</li><li>Ensure proper contract documentation, version control, approval, and archiving.</li><li>Provide legal support to the CEO, CFO, and CTO in negotiations, dispute resolution, settlement agreements, and high-value commercial transactions.</li><li>Advise management on commercial risk structuring and partner negotiations.</li><li>Support compliance with Saudi Companies Law, Personal Data Protection Law (PDPL), National Cybersecurity Authority (NCA) requirements, government procurement regulations, and anti-corruption and anti-bribery regulations.</li><li>Coordinate with external law firms on litigation, arbitration, regulatory matters, and other legal issues.</li><li>Act as the internal point of contact for external legal counsel and manage legal matters before escalation.</li></ul><strong>Knowledge, Skills, and Experience</strong><ul><li>Bachelor’s degree in Law (LLB)</li><li>5–8 years of experience in commercial legal practice.</li><li>Experience in one or more of the following sectors is preferred: Information Technology, Telecommunications, System Integration, Consulting, or Technology Distribution.</li><li>Strong experience in commercial contracts, vendor and service agreements, contract drafting, contract negotiation, and corporate legal advisory.</li><li>Strong knowledge of Saudi Companies Law, PDPL, NCA requirements, and government procurement regulations.</li><li>Strong understanding of contract law, commercial agreements, liability structures, indemnity provisions, and intellectual property clauses.</li><li>Excellent analytical, negotiation, communication, and problem-solving skills.</li><li>Ability to communicate legal risks clearly to non-legal stakeholders, including senior management, Finance, Sales, and Technology teams.</li><li>Full professional proficiency in English Language.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Role Overview:We are seeking a proactive and technically skilled IT Administrator to support our growing operations in KSA. The role will be responsible for maintaining the company’s IT infrastructure, providing technical support to employees, ensuring system security, and supporting the day-to-day technology needs of the business.<br>The ideal candidate should have strong troubleshooting skills, experience managing office IT environments, and the ability to work efficiently in a fast-paced and multi-business environment.<br>Key Responsibilities:IT Infrastructure & Systems Manage and maintain company IT infrastructure including desktops, laptops, printers, routers, switches, and network systems. Install, configure, and maintain hardware, software, and operating systems. Monitor system performance and ensure smooth daily IT operations. Support Microsoft 365 administration including Outlook, Teams, One Drive, and Share Point. Maintain user accounts, permissions, and access rights. Ensure proper backup, antivirus, and cybersecurity measures are implemented.<br>Technical Support Provide first-level and second-level IT support to employees. Troubleshoot hardware, software, email, internet, and connectivity issues. Support onboarding and offboarding setup including devices, accounts, and access credentials. Coordinate with external IT vendors and service providers when needed. Maintain IT inventory and asset tracking records.<br>Network & Security Management Monitor office network connectivity and internet performance. Support VPN, Wi-Fi, firewall, and security configurations. Ensure compliance with IT policies, security standards, and data protection practices. Assist in minimizing downtime and resolving technical incidents quickly.<br>Documentation & Administration Maintain IT documentation, manuals, and troubleshooting procedures. Prepare reports related to IT assets, incidents, and system updates. Support implementation of new technologies and system improvements. Assist with ERP, HRMS, CRM, and other business systems when required.<br>Requirements Bachelor’s degree or Diploma in Information Technology, Computer Science, or related field. Minimum 3–5 years of experience in IT administration or technical support roles. Strong knowledge of Microsoft 365, Windows environments, and networking fundamentals. Experience managing office IT infrastructure and end-user support. Familiarity with cybersecurity practices, backups, and access management. Good troubleshooting and problem-solving skills. Ability to prioritize tasks and support multiple users efficiently. Strong communication and interpersonal skills. Experience in GCC/KSA is an advantage. Fluent in English; Arabic is a plus.<br>Key Competencies Technical Troubleshooting IT Infrastructure Management Customer & End-User Support Time Management Attention to Detail Problem Solving Communication Skills Confidentiality & Security Awareness Teamwork & Collaboration

IT Manager – Microsoft Dynamics 365Saudi Arabia | Full-time | On-site Employer: Confidential<br><br>An established business with multi-site operations is seeking an experienced IT Manager to lead its Microsoft Dynamics 365 implementation and wider IT function. Reporting to the Group CFO, you will own the technology roadmap, lead internal and outsourced teams, manage technology budgets, and work directly with senior management. Your immediate priority will be delivering a successful ERP transition while maintaining reliable business operations<br>.<br>Key Responsibilities Lead Dynamics 365 implementation, migration, integrations, go-live and stabilisation. Manage implementation partners, challenging designs, costs and delivery commitments. Oversee retail/POS and business-system integrations, data reconciliation and release controls. Lead infrastructure, Microsoft 365, cybersecurity, user support and business continuity. Strengthen IT governance, access controls, audit readiness and documentation. Manage IT teams, suppliers and budgets, communicating risks and recommendations clearl<br>y.<br>Requirements10+ years of progressive IT experience, including team leadership and responsibility for business-critical systems.5+ years working with Microsoft Dynamics ERP, including recent, substantial Dynamics 365 Finance and Supply Chain Management experience. Leadership of at least one complete ERP implementation through go-live and stabilisation. Multi-entity ERP delivery and experience supporting retail/POS, inventory and supply-chain operations. Strong integration and vendor-man<br>age

This local IT support role assists China HQ in rolling out global IT standards. You will deliver day-to-day IT support, equipment maintenance, basic network support and asset register management for office and retail stores.<br>Key Responsibilities<br><br>Assist in implementing corporate IT standards, policies and security controls; support project execution, data collection and corrective action implementation;Support IT infrastructure deployment for offices and retail sites, including site survey, hardware racking, cable management and basic system initialisation;Perform standardised PC deployment, software installation, routine maintenance and endpoint troubleshooting;Conduct regular inspection and maintenance for AV systems, access control, CCTV, IP phones and multi-function printers;Support administration of DNS and DHCP services; troubleshoot common network issues on user endpoints;Support full lifecycle IT asset management: maintain inventory records, goods receipt, stocktaking, maintenance follow-up and asset retirement documentation;Assist with daily monitoring, user permission administration support and routine checks on AD, email, NAS, virtualisation and PBX systems;Support HQ security and network teams with on-site activities; assist in communication with local regulators, external auditors and third-party vendors, and report on-site status and issues in a timely manner;Maintain operational logs, technical documents and SOPs to implement standardised local IT procedures<br><br><br>Requirements<br><br>Proactive and execution-oriented; follow defined procedures for daily IT tasks and report identified issues promptly;Able to prioritise daily support tickets; escalate unresolved issues in a timely manner to achieve proper closure;Practical knowledge of PC hardware, Windows OS and mac OS, common office software; experience with OS reinstallation and endpoint troubleshooting;Basic understanding of TCP/IP, DHCP, DNS and capable of resolving typical office network faults;Hands-on IT skills to complete equipment installation and maintenance following standard operating procedures;Basic awareness of Windows Server, Active Directory, email, NAS and virtualisation; relevant working experience is a plus;Fluent in Arabic and English. Able to collaborate in a multicultural environment<br><br>Please note: Please note that only candidates selected for further consideration will receive a response.

Governance & Procedures Supervisor | Reef Group<br>Position Title: Governance & Procedures Supervisor Location: Riyadh, Saudi Arabia Employment Type: Full-Time<br>About the Role We are looking for an experienced Governance & Procedures Supervisor to oversee the organization and development of governance practices and business procedures within the Digital Transformation Department. The role will focus on documenting and updating policies and procedures, standardizing workflows and templates, monitoring compliance with approved controls and standards, and identifying opportunities to improve operational efficiency and quality.<br>Key Responsibilities Supervise the documentation and continuous updating of policies, procedures, and business process templates within the Digital Transformation Department. Review existing processes and identify opportunities for improvement, simplification, and increased efficiency. Monitor the implementation of governance mechanisms across digital projects, initiatives, and daily operations. Develop and update procedure manuals, workflows, and standardized templates in coordination with relevant teams. Ensure clear roles, responsibilities, authorities, and approval processes across digital transformation activities and projects. Monitor compliance with approved procedures and raise observations and recommendations to the direct manager. Coordinate with project teams, digital products, systems, technical support, and information security teams to ensure procedures are aligned with business requirements. Support the development of authority matrices, approval processes, and escalation paths. Review requests, reports, meeting minutes, and follow-up records to ensure consistency and quality of outputs. Prepare periodic reports covering compliance levels, observations, improvement opportunities, and corrective actions. Follow up on approved corrective and improvement actions and ensure timely closure. Support digital project governance by monitoring required documentation, meeting minutes, risk registers, and change requests. Coordinate with other departments on shared processes and activities related to digital transformation. Monitor internal regulatory and organizational requirements that may impact digital transformation procedures. Support the development of a governance and compliance culture through awareness and guidance. Maintain and organize policies, procedures, templates, and governance records for easy reference. Support the direct manager in developing KPIs to measure compliance and process efficiency.<br>Other Responsibilities Perform any other duties or responsibilities assigned by the direct manager or their delegate within the scope of the role. Required Qualifications Bachelor's degree in Information Systems, Information Technology, or a related field. Experience3–5 years of relevant experience in governance, procedures, process improvement, digital transformation, or a related field. Experience in developing and documenting policies, procedures, workflows, and process documentation. Experience working with technology or digital transformation teams is preferred. Required Competencies Good understanding of governance principles, process documentation, and business process improvement. Ability to develop policies, procedures, workflows, templates, and process guidelines. Strong analytical, follow-up, and problem-solving skills. Ability to coordinate effectively with technical teams, business functions, and stakeholders. Strong documentation, reporting, and organizational skills. Ability to monitor compliance and follow up on corrective actions. Strong attention to detail and ability to manage multiple priorities. Training Areas Digital Transformation Governance and Operational Procedures. Business Process Documentation and Improvement. Quality Management and Continuous Improvement. Project Management, Risk Management, and Change Requests. Compliance Reporting and KPI Development. Languages Arabic English Key Performance Indicators (KPIs) Percentage of policies and procedures updated and documented according to the approved plan. Compliance rate with approved procedures and standardized templates. Percentage of observations and corrective actions closed within the agreed timeline. Quality level of procedure manuals, workflows, and standardized templates. Satisfaction level of Digital Transformation teams with the clarity of procedures and governance support.<br>When You Join UsWhen you join Reef Group, you will be part of a growing team focused on strengthening governance and improving processes within the Digital Transformation Department. You will have the opportunity to contribute to building a more organized, efficient, and consistent working environment while supporting the successful delivery of digital initiatives.

Join a global leader transforming the future of transport and urban mobility.<br>About Indra Indra is one of the world’s leading global technology and consulting companies, a trusted partner in the development of innovative and mission‑critical solutions across transport, mobility, defence, and digital transformation. Our technology powers smarter, safer, and more efficient cities, enabling sustainable and connected mobility systems worldwide. As part of our continued growth in the Middle East, we are reinforcing our team in Saudi Arabia to support strategic projects in the Urban Mobility domain.<br>Role Summary We are seeking an IT Technician to join our Mobility business unit and provide technical support for one of our key transport projects in Riyadh. This position is central to ensuring optimal performance of the IT infrastructure that supports daily operations in urban transit systems. Reporting to the local project management team, you will manage hardware, software, and network environments, guaranteeing service quality and system continuity.<br>Key Responsibilities Install, configure, and maintain hardware, operating systems, and applications. Monitor and support IT systems, networks, and virtualized environments. Diagnose and resolve incidents related to software, hardware, and connectivity. Support deployment of new applications, updates, and system enhancements. Prepare technical documentation, procedures, and reports. Provide user assistance both on‑site and remotely. Manage user accounts, credentials, and access configurations. Conduct functional testing of software and follow test case procedures. Perform safety checks and preventive maintenance on equipment.<br>Qualifications & Experience Degree in Computer Engineering or similar technical field. Minimum 3 years of experience in IT support or technical operations. Solid knowledge of Networking fundamentals (IP addressing, routing, switching). Windows 10 and Windows Server 2016 administration. Solid experience in Linux and VMware administration Virtualization technologies (Oracle VM preferred). PC imaging and cloning. SQL queries and database usage. Hardware diagnosis and maintenance. SFTP/SSH and software transfer tools.<br>Mandatory Technical Skills(These competencies are essential for the role.) Virtualization & Operating Systems VMware + Oracle Virtual Manager (OVM) – Maintenance, troubleshooting, updates, patching. Linux OS – Maintenance, troubleshooting. Windows OS – Maintenance, troubleshooting, updates, patching. Middleware & Application Components Web Logic – Operational support and troubleshooting. HAProxy – Maintenance and problem resolution. Databases Oracle Database – Basic knowledge. Postgre SQL – Basic knowledge. Containerization & Clustering Kubernetes Cluster – Micro K8s: Maintenance, troubleshooting, updates, patching. Networking Basic networking knowledge (IP/VLAN/firewalling) – Troubleshooting capabilities.<br>Desirable Skills(Not mandatory, but highly valued for Mobility operations.)<br>Middleware & Services Jasper Server Keycloak Active MQAsterisk / Free PBXPacemaker<br>Infrastructure & Directory Services DNS Server Active Directory Oracle Siebel CRMAltitude Software McAfee Antivirus e PO<br>Storage & Backup Oracle ZS5‑2 Storage – Maintenance, troubleshooting, updates, patching. Tape Library Backup – Maintenance, troubleshooting. Oracle Secure Backup – Maintenance, troubleshooting.<br>Valuable Competencies for Mobility Projects Experience with VMware, OVM, or similar virtualization environments. Troubleshooting in Linux‑based operational platforms. Knowledge of HAProxy, Web Logic, Keycloak. Familiarity with Oracle and Postgre SQL databases. Experience with Active Directory, DNS, CRM, or ticketing/voice systems.<br>Languages Arabic – required English – required Spanish – valued<br>What We Offer Opportunity to contribute to a high‑impact Mobility project with real influence on urban transport operations. Integration into a global, innovative, and multicultural environment. Professional growth within one of Indra’s most strategic markets. Exposure to leading transport technologies and mission‑critical systems. Collaborative work culture focused on excellence, innovation, and customer impact.

Job Summary:We are seeking a versatile and proactive IT Specialist to manage and support our organization's technology infrastructure. The ideal candidate will have broad expertise spanning networking, systems administration, end-user support, security, and IT operations. This role is responsible for ensuring the reliability, security, and performance of IT systems while delivering excellent technical support to employees at all levels.<br>Key Responsibilities:<br>Networking Install, configure, and maintain LAN/WAN, Wi-Fi, VPN, and firewall infrastructure. Monitor network performance and troubleshoot connectivity issues. Manage switches, routers, access points, and network security devices. Maintain network documentation, IP address schemes, and topology diagrams. Implement and enforce network security best practices (VLANs, ACLs, segmentation). Systems Administration Administer Windows/Linux servers, Active Directory, DNS, DHCP, and Group Policy. Administer Oracle Fusion ERP System. Manage virtualization platforms (e.g., VMware, Hyper-V) and cloud environments (e.g., Azure, AWS, Google Workspace, Microsoft 365). Perform regular system updates, patch management, and vulnerability remediation. Monitor server performance, storage capacity, and backup systems. Manage user accounts, permissions, and access control across systems. Ensure business continuity through backup, disaster recovery, and failover planning. End-User Support Provide first- and second-line technical support (helpdesk/ticketing system) to staff. Troubleshoot hardware, software, printer, and peripheral issues. Set up and configure workstations, laptops, and mobile devices for new hires. Manage software installations, licensing, and updates. Deliver basic IT training and guidance to end users on systems and best practices. Maintain a positive customer-service approach when resolving issues.<br><br>Security & Compliance Implement and maintain endpoint protection, antivirus, and anti-malware solutions. Monitor systems for security incidents and respond to threats promptly. Enforce IT security policies, password policies, and data protection standards. Support compliance efforts related to data privacy and industry regulations. Conduct regular security awareness activities for staff. IT Operations & Asset Management Maintain inventory of hardware, software licenses, and IT assets. Manage procurement and lifecycle of IT equipment. Maintain vendor relationships and coordinate with external IT service providers. Document IT processes, procedures, and system configurations (SOPs, knowledge base). Assist in IT budget planning and cost control initiatives. Projects & Continuous Improvement Participate in IT infrastructure upgrades, migrations, and rollouts. Recommend and implement improvements to systems, processes, and tools. Stay current with emerging technologies and industry best practices. Support special projects as assigned by IT management.<br>Qualifications:Education Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). Experience3 – 6 years of experience in an IT operation, systems administration, ERP, or networking role. Technical Skills Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, firewalls). Experience with Windows Server and/or Linux administration. Experience in Oracle Fusion ERP System backends. Experience with Active Directory, Microsoft 365/Google Workspace administration. Experience with virtualization and/or cloud platforms (Azure, AWS, or GCP). Knowledge of endpoint security, backup solutions, and disaster recovery. Proficiency in troubleshooting hardware, software, and peripheral issues. Familiarity with ticketing/helpdesk systems (e.g., Service Now) Certifications (Preferred) Comp TIA Network+ / A+ / Security+Microsoft Certified: Azure Administrator / Modern Desktop Administrator Cisco CCNAITIL Foundation Soft Skills Strong problem-solving and analytical abilities. Excellent communication skills, able to explain technical issues to non-technical users. Strong organizational skills and ability to manage multiple priorities. Customer-service mindset with patience and professionalism. Ability to work independently and as part of a team.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><br><br>Job Description<br><br>We are seeking a proactive and service-oriented IT Coordinator to join our Information Technology team. This role is responsible for supporting the Hotel technology infrastructure and ensuring all systems, networks, hardware, and software operate efficiently to support daily operations. The IT Coordinator will provide technical support to Warriors, maintain system performance, and assist with technology projects whilst ensuring the highest levels of reliability, security, and user satisfaction across the property.<br><br>Key Responsibilities include:<br><br> <br><br>Provide first-line technical support to end-users, responding to IT helpdesk requests and troubleshooting hardware, software, and connectivity issues in a timely manner Monitor and maintain hotel technology infrastructure, including servers, networks, workstations, and peripheral devices to ensure optimal performance and uptime Assist with the installation, configuration, and deployment of hardware and software across the property Maintain accurate documentation of IT assets, system configurations, and user access permissions Support the implementation and maintenance of security protocols, including user authentication, data protection, and compliance with information security policies Coordinate with external vendors and service providers for hardware repairs, software licensing, and technical support escalations Assist with technology projects, including system upgrades, migrations, and infrastructure improvements Perform routine system backups, updates, and patches to ensure data integrity and system security Contribute to the development and maintenance of IT documentation, procedures, and knowledge base resources Support user training and onboarding for new technology systems and applications <br><br><br><br>Qualifications<br><br>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. Previous experience in IT Support, Help Desk, System Administration, or a similar role. Experience within a hotel, resort, or hospitality environment is advantageous. Knowledge of computer hardware, software, networking, and troubleshooting techniques. Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure. Experience with hospitality systems and applications is preferred. Proficiency in Microsoft Office applications and IT support tools. Strong technical troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Strong organisational skills with attention to detail. Ability to manage multiple priorities in a fast-paced environment. Commitment to maintaining data security, confidentiality, and operational reliability.<br><br>Additional Information<br><br>At Mövenpick Al Khobar, the IT team operates in a dynamic hospitality environment where collaboration, service excellence, and innovation drive seamless guest experiences. The property fosters a supportive and professional culture that values teamwork, continuous learning, and efficient digital solutions aligned with Accor standards<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive workplace committed to attracting, developing, and promoting diverse talent, ensuring equal opportunity and a respectful environment where everyone can contribute and grow regardless of background.

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><br><br>Job Description<br><br>We are seeking a proactive and service-oriented IT Coordinator to join our Information Technology team. This role is responsible for supporting the Hotel technology infrastructure and ensuring all systems, networks, hardware, and software operate efficiently to support daily operations. The IT Coordinator will provide technical support to Warriors, maintain system performance, and assist with technology projects whilst ensuring the highest levels of reliability, security, and user satisfaction across the property.<br><br>Key Responsibilities include:<br><br> <br><br>Provide first-line technical support to end-users, responding to IT helpdesk requests and troubleshooting hardware, software, and connectivity issues in a timely manner Monitor and maintain hotel technology infrastructure, including servers, networks, workstations, and peripheral devices to ensure optimal performance and uptime Assist with the installation, configuration, and deployment of hardware and software across the property Maintain accurate documentation of IT assets, system configurations, and user access permissions Support the implementation and maintenance of security protocols, including user authentication, data protection, and compliance with information security policies Coordinate with external vendors and service providers for hardware repairs, software licensing, and technical support escalations Assist with technology projects, including system upgrades, migrations, and infrastructure improvements Perform routine system backups, updates, and patches to ensure data integrity and system security Contribute to the development and maintenance of IT documentation, procedures, and knowledge base resources Support user training and onboarding for new technology systems and applications <br><br><br><br>Qualifications<br><br>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. Previous experience in IT Support, Help Desk, System Administration, or a similar role. Experience within a hotel, resort, or hospitality environment is advantageous. Knowledge of computer hardware, software, networking, and troubleshooting techniques. Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure. Experience with hospitality systems and applications is preferred. Proficiency in Microsoft Office applications and IT support tools. Strong technical troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Strong organisational skills with attention to detail. Ability to manage multiple priorities in a fast-paced environment. Commitment to maintaining data security, confidentiality, and operational reliability.<br><br>Additional Information<br><br>At Mövenpick Al Khobar, the IT team operates in a dynamic hospitality environment where collaboration, service excellence, and innovation drive seamless guest experiences. The property fosters a supportive and professional culture that values teamwork, continuous learning, and efficient digital solutions aligned with Accor standards<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive workplace committed to attracting, developing, and promoting diverse talent, ensuring equal opportunity and a respectful environment where everyone can contribute and grow regardless of background.

Job Summary We are seeking a skilled and proactive IT Technician / engineer to provide on-site and remote technical support across restaurant outlets in the KSA. This role involves supporting and maintaining a wide range of IT infrastructure and systems including POS, servers, desktop hardware, printers, network equipment, and security systems. The ideal candidate will be hands-on, responsive, and possess strong troubleshooting abilities with a customer-service mindset.<br>Key Responsibilities:1. Outlet IT Support:Provide first-line and second-line IT support across all outlets for hardware and software issues. Maintain and troubleshoot POS systems (e.g., Squirrel and Restroworks,), KOT, KDS, printers, and other peripherals. Perform installation, configuration, and maintenance of Windows desktops, servers, and other IT systems.<br>2. Network & Infrastructure:Configure and troubleshoot routers, switches, firewalls, and internet connections. Monitor and maintain LAN, WAN, and telephone system connectivity at the outlet level. Install, maintain, and support CCTV systems, biometric devices, and access control solutions. Liaise with ISP providers and internal teams to resolve connectivity issues.<br>3. Application Support:Provide basic application-level support and guidance to users, including updates and installations. Work closely with Corporate IT teams to escalate and resolve system bugs or performance issues. Update IT hardware and Software Inventory and keep a record for employee /store wise assets.<br>4. Microsoft 365 Administration & Support Manage and support Microsoft 365 environments, including O-365 , D-365 and Azure AD user lifecycle management, license optimization, role-based access control, other Microsoft business applications. Assist in implementing and maintaining security controls such as Conditional Access, identity protection, and device management using Microsoft Intune.<br>5. Preventive Maintenance & Documentation:Conduct regular health checks and preventive maintenance for all IT equipment. Maintain accurate documentation of assets, configurations, and incidents. Ensure all outlets comply with IT standards and security protocols.<br>6. On-Call & Remote Support:Provide on-call support during off-hours, weekends, and holidays as per rotation. Offer remote troubleshooting support using remote desktop tools or by phone. Deliver IT support for RSC, QCC, and warehouse locations. Ensure store staff are properly trained on POS and inventory applications.<br>Skills:Strong knowledge of hardware troubleshooting: POS systems, Microsoft Suits, servers, printers, KOT/KDS, desktops, etc. Good understanding of networking fundamentals (TCP/IP, DHCP, DNS, VLANs). Hands-on experience with Windows OS (desktop & server), and Microsoft tools. Familiarity with firewalls, routers, switches (basic configuration & maintenance). Experience supporting CCTV, biometric, and access control systems. Basic knowledge of POS and hospitality application support. Strong User support, communication, and organizational skills. Ability to work independently as well as team collaboration, travel frequently (KSA), and manage multiple priorities.<br>Requirements:Education: Diploma or bachelor’s degree in information technology or a related field. Experience: Minimum 3 years of experience in a multi-site IT support role, preferably in retail or hospitality. Certifications (preferred): A+, Network+, Microsoft MCP, Microsoft 365 Fundamentals, CCNA, or equivalent.<br>Other Requirements:Person should be currently in KSA with a valid KSA driving license (mandatory). Fluency in English (Arabic is a plus).

IT Consultant – IT Cost Optimization (Contract role) Riyadh, Saudi Arabia | On-site, Full-time | 3-4 Month Contract | Immediate Start<br>Role Overview:We're looking for an IT Consultant to join a cost optimization engagement with a top consulting firm, focused on identifying waste and inefficiency across IT spend (Cap Ex & OpEx). This is not a procurement or vendor-negotiation role, we need someone who understands banking IT environments deeply enough to assess whether solutions are being used effectively, over-provisioned, redundant, or could run better with improved processes. You'll translate technical and operational findings into clear, data-driven recommendations for senior stakeholders.<br>Key Responsibilities:Review the bank's IT architecture and application landscape, what's deployed, how it's used, and which banking products run on which platforms Assess IT solutions and infrastructure for waste, redundancy, underutilization, and process inefficiencies Analyze usage and consumption data (licenses, infrastructure capacity, cloud usage, support tickets) to detect overuse, underuse, and optimization potential Break down IT cost structures into cost drivers, distinguishing fixed vs. variable costs and root causes of inefficiency Engage with internal IT stakeholders to validate findings and understand how systems are actually used day-to-day Build clear, data-driven business cases and savings trackers to quantify opportunities Support implementation follow-up, tracking savings realization and flagging risks<br>What We're Looking For:4-6+ years as a Technology/IT Business Analyst, IT Consultant, or similar role within banking or financial services , assessing IT systems, usage, and cost efficiency (not primarily vendor sourcing/procurement) Strong understanding of banking IT architecture and how business/technical teams actually use systems Proven ability to identify inefficiencies and translate technical findings into business recommendations Comfortable presenting to senior stakeholders and C-level executives Advanced Power Point and Excel skills; able to build presentations and business cases independently Bachelor's/Master's in IT, Engineering, Business, or Finance Fluent English (Arabic a plus)<br>If you match the above and are interested, hit the APPLY button!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Leverage your abilities and join the dynamic team of a leading <strong>technology and engineering solutions company</strong> providing Digital Twin, PANO RM360 Cameras, Command Centre, BIM/CAD, SCADA, and IoT solutions.</p><br><p>The <strong>Sales Specialist</strong> will be responsible for developing government and major corporate accounts, identifying new B2B opportunities, building strong client relationships, and supporting the conversion of qualified opportunities into confirmed orders. The role requires strong communication and client-facing skills, with the ability to understand and effectively communicate technical solutions to customers.</p><br><p>Location: Al-Riyadh</p><br><strong>Key Accountabilities</strong><ul><li>Identify and approach government and corporate decision-makers to develop new business opportunities.</li><li>Develop new B2B accounts and maintain strong relationships with existing and potential clients.</li><li>Generate, qualify, and manage sales opportunities while building a strong sales pipeline.</li><li>Conduct customer meetings, product demonstrations, and Command Centre tours.</li><li>Learn and effectively communicate the company’s technical solutions to customers.</li><li>Support business development activities and contribute to converting opportunities into confirmed orders.</li><li>Monitor customer engagement, sales activities, and pipeline development to achieve business objectives.</li></ul><strong>Knowledge, Skills, and Experience</strong><ul><li>0-1 Year of experience is required.</li><li>An educational background in Science, Information Technology, Computer Science, or a related technical field is preferred.</li><li>Strong communication and client-facing abilities.</li><li>Good English and Arabic communication skills; Hejazi Arabic is preferred.</li><li>Good presentation and PowerPoint skills.</li><li>Ability to understand and communicate technical solutions effectively.</li><li>Candidates with B2B Sales experience, particularly in IT, Digital Twin, Automation, SCADA, BIM/CAD, or Government Sales, are highly valued.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are an industrial software company operating in the oil and gas sector in the GCC since 1992.</p><p>We provide high-end technology solutions to our clients worldwide.&nbsp;Some of our customers in the region are Aramco, Sabic, ADNOC, Nawah, PDO, Qatar Energy, Fertiglobe, Daleel, OQ8, EQuate, etc… </p><p><br></p><p>We are looking to hire a Full-Time Saudi Engineer to join our technical team.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>The following are the job requirements:</p><p><br></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Saudi Nationality </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in <b>ANY </b>of the following majors: Computer Engineering, Electrical Engineering, Computer Science, Computer Communication Engineering, Information Technology, Computer Science, or related field</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Driver's license </p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to drive to customers’ locations to provide support – when needed</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Critical thinking and problem-solving attitude</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible, hard worker, committed, willing to learn and able to follow instructions</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure the best possible performance, quality, and responsiveness to clients’ requests</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Client interface as needed for any of the following: software implementation or upgrade, problem resolution, enhancements, specialized reporting, training, etc.</p></div>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركه الشبكات الرقميه للاتصالات عن <strong >مهندس تقنية معلومات</strong> للانضمام إلى فريقها في الدمام، المنطقة الشرقية. يركز هذا الدور بدوام كامل على دراسة احتياجات العملاء من الأجهزة الحاسوبية وبرمجياتها وتلبيتها، بالإضافة إلى تطوير وفحص وتركيب التجهيزات الحاسوبية والبرمجيات. يتضمن الدور أيضاً تشخيص أعطال التجهيزات والبرمجيات ومعالجتها، وإعداد الوثائق والتقارير المتخصصة. يتطلب الدور خبرة عملية تتراوح بين 2 إلى 5 سنوات في مجال ذي صلة.</p> <h3 >المهام والمسؤوليات</h3> <ul > <li >دراسة وتحليل احتياجات العملاء من الأجهزة الحاسوبية والبرمجيات، والعمل على تلبيتها بفعالية.</li> <li >تطوير وفحص وتركيب التجهيزات الحاسوبية والبرمجيات، ومراقبة دورة تطوير البرمجيات.</li> <li >تشخيص أعطال التجهيزات الحاسوبية والبرمجيات ومعالجتها، وتطوير برامج الصيانة الوقائية ومتابعة تنفيذها.</li> <li >متابعة وتقييم عمليات جمع وتحليل البيانات، وتطوير الأساليب والأدوات المستخدمة في التحليل والتصميم بناءً على التقييم.</li> <li >البحث المستمر عن أحدث وسائل وأدوات البرمجة والفحص والتركيب المناسبة.</li> <li >تطوير أساليب وإجراءات العمل لمواكبة التطورات التقنية في المجال.</li> <li >إعداد الوثائق والتقارير المتخصصة بالأعمال والمشروعات الهندسية، وتوضيح نسب تقدمها، وحفظها في قاعدة البيانات وفقاً للسياسات والإجراءات المعتمدة.</li> </ul> <h3 >المؤهلات والخبرة المطلوبة</h3> <ul > <li >خبرة عملية تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال تقنية المعلومات أو دور مماثل.</li> <li >معرفة قوية بمفاهيم الأجهزة الحاسوبية والبرمجيات وتطويرها وصيانتها.</li> <li >القدرة على تحليل المشكلات التقنية وتقديم الحلول الفعالة.</li> </ul> <h3 >المهارات الأساسية</h3> <ul > <li >مهارات تحليلية قوية لتقييم الاحتياجات وتطوير الحلول التقنية.</li> <li >القدرة على تشخيص الأعطال التقنية وتقديم حلول عملية.</li> <li >مهارات بحثية ممتازة لمواكبة أحدث التطورات في مجال تقنية المعلومات.</li> <li >القدرة على إعداد وثائق وتقارير فنية واضحة وشاملة.</li> <li >الالتزام بتطوير أساليب العمل ومواكبة التحديثات التقنية.</li> </ul> <h3 >موقع العمل ونوع العقد</h3> <p >هذه الوظيفة بدوام كامل ومقرها في <strong >الدمام، المنطقة الشرقية</strong>. الراتب الخاص بهذا الدور غير معلن.</p> <h3 >التقديم للوظيفة</h3> <p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم. سيتم التواصل مع المرشحين المؤهلين لإجراء المزيد من الخطوات.</p></div>

About the job<br>Contract Duration: 3-4 months Start Date: Immediately Work Mode: On-site, full-time — Riyadh, Saudi Arabia<br>Role Overview:As an IT Consultant, you will join a dedicated team delivering a large-scale cost optimization engagement, with a specific focus on IT spend across both Cap Ex and OpEx. You will work alongside a team of high-performing professionals driving cost-saving initiatives, bringing deep technical and commercial understanding of banking IT environments to identify, quantify, and help implement savings opportunities. This role sits at the intersection of technology and finance — you will need to speak the language of IT vendors and infrastructure as fluently as the language of cost structures and business cases, translating technical complexity into clear, actionable recommendations for senior stakeholders <br>Key Responsibilities: Analyze IT contracts (software licensing, hardware, telecom, cloud, outsourcing/managed services, maintenance and support agreements) to identify cost-saving and renegotiation opportunities. Review the client’s existing IT architecture and application landscape to understand what is deployed, how heavily it is used, and which banking products run on which platforms. Break down IT cost structures into relevant cost drivers and variables, distinguishing fixed vs. variable costs, and identifying root causes of cost inefficiencies. Collect and analyze usage and consumption data (licenses, infrastructure capacity, cloud consumption, support tickets, etc.) to detect overuse, underuse, and optimization potential. Engage directly with IT vendors and internal IT stakeholders to gather information, validate assumptions, and support negotiation strategies. Build clear, structured, and data-driven business cases and savings trackers to quantify identified opportunities. Support the implementation and PMO follow-up of validated initiatives, tracking savings realization against target and flagging risks or delays. <br>Qualifications & Experience:Previous experience at a top-tier consulting firm Previous experience with a top-tier consulting firm or within the Banking & Financial Services sector. Have proven experience assessing IT contracts and identifying cost-saving opportunities (renegotiation, rightsizing, consolidation, etc. Bring a minimum of 4-6 years of professional experience in IT cost management, IT procurement, IT infrastructure, consulting, or a related field within financial services or banking. Are able to interact confidently with senior stakeholders and C-level executives and can summarize complex findings clearly and communicate them effectively Hold a Bachelor's or Master's degree in Information Technology, Engineering, Business, Finance, or a related discipline. Are fluent in English (Arabic is a strong plus). Are proficient in MS Power Point and Excel at an advanced level. <br><br>If you are interested in this opportunity, please click “Apply” to submit your application.

This local IT support role assists China HQ in rolling out global IT standards. You will deliver day-to-day IT support, equipment maintenance, basic network support and asset register management for office and retail stores.<br>Key Responsibilities<br><br>Assist in implementing corporate IT standards, policies and security controls; support project execution, data collection and corrective action implementation;Support IT infrastructure deployment for offices and retail sites, including site survey, hardware racking, cable management and basic system initialisation;Perform standardised PC deployment, software installation, routine maintenance and endpoint troubleshooting;Conduct regular inspection and maintenance for AV systems, access control, CCTV, IP phones and multi-function printers;Support administration of DNS and DHCP services; troubleshoot common network issues on user endpoints;Support full lifecycle IT asset management: maintain inventory records, goods receipt, stocktaking, maintenance follow-up and asset retirement documentation;Assist with daily monitoring, user permission administration support and routine checks on AD, email, NAS, virtualisation and PBX systems;Support HQ security and network teams with on-site activities; assist in communication with local regulators, external auditors and third-party vendors, and report on-site status and issues in a timely manner;Maintain operational logs, technical documents and SOPs to implement standardised local IT procedures<br><br><br>Requirements<br><br>Proactive and execution-oriented; follow defined procedures for daily IT tasks and report identified issues promptly;Able to prioritise daily support tickets; escalate unresolved issues in a timely manner to achieve proper closure;Practical knowledge of PC hardware, Windows OS and mac OS, common office software; experience with OS reinstallation and endpoint troubleshooting;Basic understanding of TCP/IP, DHCP, DNS and capable of resolving typical office network faults;Hands-on IT skills to complete equipment installation and maintenance following standard operating procedures;Basic awareness of Windows Server, Active Directory, email, NAS and virtualisation; relevant working experience is a plus;Fluent in Arabic and English. Able to collaborate in a multicultural environment<br><br>Please note: Please note that only candidates selected for further consideration will receive a response.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title: IT Cybersecurity &amp; Support Specialist Position Type: Full-Time Department: Information Technology Direct Supervisor: IT Manager Location: Riyadh Employment Type: Permanent Job Summary Provide technical IT support to employees and branches while assisting in maintaining the company’s cybersecurity, systems, networks, devices, and IT infrastructure.<br> The role is responsible for resolving technical issues, monitoring security risks, ensuring system availability, and supporting the business across head office and restaurant branches.<br> Responsibilities Provide first- and second-level technical support to employees and restaurant branches.<br> Troubleshoot hardware, software, network, system, and connectivity issues.<br> Install, configure, maintain, and monitor computers, POS devices, printers, CCTV systems, and other IT equipment.<br> Monitor network performance and ensure stable connectivity across branches and head office.<br> Support user accounts, access permissions, email accounts, and IT systems.<br> Monitor cybersecurity alerts and identify potential security threats or vulnerabilities.<br> Assist in implementing and maintaining cybersecurity policies, procedures, and controls.<br> Ensure antivirus, endpoint protection, security patches, and software updates are maintained.<br> Monitor unauthorized access, suspicious activities, and potential security incidents.<br> Support data backup and recovery procedures and ensure critical systems are protected.<br> Maintain accurate records of IT assets, incidents, configurations, and user access.<br> Coordinate with external IT vendors and service providers when required.<br> Ensure IT issues are properly logged, tracked, resolved, and escalated when necessary.<br> Conduct regular checks of IT equipment and systems across restaurant branches.<br> Provide technical guidance and basic cybersecurity awareness to employees.<br> Ensure compliance with company IT policies, security standards, and procedures.<br> Prepare regular reports on IT support activities, incidents, system issues, and cybersecurity concerns.<br> Bachelor’s degree or diploma in Information Technology, Computer Science, Cybersecurity, or a related field.<br> 2–4 years of relevant experience in IT support, cybersecurity, network support, or a similar role.<br> Good knowledge of hardware, software, operating systems, and networking.<br> Basic to intermediate knowledge of cybersecurity concepts, endpoint security, access control, and threat monitoring.<br> Experience troubleshooting IT issues and supporting multiple locations or branches is preferred.<br> Knowledge of Microsoft 365, Windows, networking, CCTV, POS systems, and IT infrastructure.<br> Strong problem-solving and analytical skills.<br> Good communication and customer service skills.<br> Ability to prioritize and manage multiple technical issues simultaneously.<br> Ability to work flexible hours and provide support when required.<br> Experience in the restaurant, retail, hospitality, or multi-branch environment is preferred.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>POSITION SUMMARY Follow all company policies and procedures; protect company assets. Address guests service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>The Multifamily IT Director will be the on-site team resource for all multifamily software implementation and maintenance needs. This role will involve various projects, including conducting training sessions, managing vendors during the installation of new systems, as well as troubleshooting down systems. They will also become a subject matter expert for all the company s multifamily building technology software and integrated hardware. The IT Director will report directly to the COO.</p><p>Responsibilities</p><ul><li>Familiar and comfortable with multifamily software concepts and have the aptitude for quickly mastering new software in the space.</li><li>Knowledge of property specific technology; ensure property staff utilize systems as intended and assist with system upgrades, implementations, integrations and maintenance through validation and testing of proposed resolutions and releases.</li><li>Proactively identify requirements; business and/or residential opportunities that need attention or have gaps in relation to technology.</li><li>Proactively identify pain-points, opportunities, or inefficiencies where technology can bring a value-add solution or increase efficiency.</li><li>Provide technical support and initial troubleshooting to on-site team to ensure consistent access to all the tools.</li><li>Conduct training programs for all in house and vendor products for properties on site teams both in person and via web-conferencing and modify current learning programs.</li><li>Create standard operating procedures for different tools and software that are in use.</li><li>and serve as a subject matter expert on a variety of building systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Ideal Background</p><ul><li>5-10 years experience in the multifamily residential property management industry.</li><li>Bachelor's or Associate's degree, or completion of technical courses relating to the telecommunications field required.</li><li>Experience and/or knowledge in Property Management Software such as Yardi, RealPage, Entrate, CRM, screening and Resident apps.</li><li>Strong ability to work unsupervised and manage time and workload effectively to meet priorities.</li><li>Excellent written, verbal, and customer service skills required; must be an effective communicator with all levels of the organization.</li></ul>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Systems Support Officer based in Saudi Arabia.<br><br>This is a fully remote opportunity for an IT professional who enjoys solving problems while also improving the systems behind them.<br><br>You’ll support users across Microsoft 365 and business applications while managing access, technology assets, and system records.<br><br>The role combines hands-on troubleshooting with systems administration, cybersecurity support, and digital process improvement.<br><br>Beyond resolving day-to-day technical issues, you’ll identify recurring problems and recommend smarter, more efficient solutions.<br><br>You’ll collaborate with internal users and external IT providers while contributing to system implementations, updates, and workflow improvements.<br><br>The environment is international, collaborative, and people-focused, with opportunities to support an Australian business remotely.<br><br>This role is ideal for a proactive IT professional who values ownership, continuous learning, and practical impact.<br><br>Accountabilities<br><br>Provide day-to-day technical support to users across Microsoft 365 and core business systems. Troubleshoot hardware, software, login, connectivity, permissions, and user-access issues, resolving them efficiently or escalating when specialist support is required. Manage user accounts, permissions, system access, and related access-control processes. Coordinate complex technical issues with external IT providers and follow through to resolution. Maintain accurate IT asset registers, software licensing information, system records, and other technical documentation. Document IT requests, system changes, troubleshooting activities, resolutions, and outstanding issues. Assist with new system implementations, software updates, workflow changes, and digital form deployments. Test system changes and workflows to identify issues before they affect users or business operations. Identify recurring technical problems and opportunities to improve systems, processes, and digital workflows. Maintain and update IT documentation, knowledge resources, and user guides. Support cybersecurity, data privacy, and access-control procedures across the organization. Contribute to continuous improvement initiatives that make technology and business processes more efficient and user-friendly.<br><br>Requirements<br><br>Minimum 2 years of relevant experience in IT support, systems support, or a closely related role. Practical experience supporting Microsoft 365 and cloud-based platforms. Hands-on experience troubleshooting hardware, software, user-access, permissions, and connectivity issues. Experience managing user accounts, permissions, and system access. Knowledge of basic networking and connectivity concepts. Experience maintaining IT records, documentation, asset information, and system records. Understanding of fundamental cybersecurity and data privacy principles. Ability to investigate technical problems independently, identify appropriate solutions, and escalate issues effectively when specialist support is required. Strong written and verbal communication skills, with the ability to explain technical issues clearly to non-technical users. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision while collaborating effectively with colleagues and external providers. Reliable internet connection and a suitable environment for full-time remote work. Experience supporting construction, engineering, infrastructure, multi-site, or other project-based organizations is an advantage. Experience coordinating technical issues with external IT providers is preferred. Experience testing systems, software updates, workflows, or digital forms is a plus. A proactive, curious mindset with an interest in identifying opportunities for technology and process improvement.<br><br>Benefits<br><br>Permanent work-from-home setup. Full-time, Monday-to-Friday schedule. Day shift aligned with AEST working hours. Company-provided equipment. Secondary Wi-Fi modem.21 annual leave credits, with leave benefits beginning on Day 1.100% conversion of unused leave credits. HMO coverage from Day 1.13th-month pay. Monthly gift vouchers. Milestone tokens for birthdays, anniversaries, and Christmas. Employee engagement activities, including team-building events, Christmas celebrations, town halls, and virtual events with prizes. Opportunities to gain international experience supporting an Australian business. Ongoing learning and professional development opportunities. Exposure to Microsoft 365, business systems, cybersecurity, digital workflows, and technology improvement initiatives. Supportive, collaborative, people-first remote working environment.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.