JavaScript Jobs in Saudi
631 Jobs Found
We have an Immediate Job opportunity for IT Project Manager (IT Development)<br>Job Role: IT Project Manager (IT Development) Job Location: Riyadh, KSAExperience : 8 to 20 Years Notice Period: Immediate to 30 days<br>About Company At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 15,000+, and has 58 offices in 21 countries within key global markets. For more information on the company, please visit our website or Linked In communit<br>Diversity, Equity, and Inclusion Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected.<br>Job Description:8+ years of experience in Software Project Manager Should have substantial experience in IT Development Good to have experience in managing projects within the realms of Artificial Intelligence, IoT, Data Science. Proficiency in project management software tools. Should be proactive leader who can oversee technical projects from inception to completion, ensuring they align with business objectives and are delivered on time, within scope, and budget. Lead and manage multiple technical projects, ensuring alignment with business goals. Develop comprehensive project plans that merge customer requirements with company goals and coordinate various technical personnel during all project phases. Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables. Collaborate with cross-functional teams to ensure resource availability and allocation. Develop and manage project budgets and resource allocation, ensuring financial objectives are met. Foster strong relationships with stakeholders, providing regular updates and addressing any concerns.<br>Required Skills:Familiarity with agile and waterfall project management methodologies. Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements. Experience with risk management and strategic planning. Utilize industry best practices, techniques, and standards throughout the entire project. Should have PMP or equivalent project management certification.<br>Qualifications:Bachelor’s or Master’s degree in computer science, Information Systems, or related field<br>Soft Skills:Excellent communication and leadership skills. Strong interpersonal and collaboration skills. Ability to work under pressure and meet tight deadlines. Positive attitude and strong work ethic.
Job Purpose<br><br>The IT Support Specialist provides effective IT assistance across all aspects of the business and will provide the advanced support to the IT Administration team and Management. He/ She is responsible for supporting and maintaining the of all IT-related hardware/software. The position provides exposure to complete range of IT-related projects and activities and day to day operations.<br><br>Key Responsibilities<br><br>Diagnoses & resolves technical hardware and software issues. Support all the site(s) IT activities and the local IT site operations. Install, configure, troubleshoot computers, mobile devices (IOS and Android). End to end knowledge on IOS and Android Features and supporting skills. Installs, configures maintains printers, copiers, AV systems, Meeting room equipment, Microsoft Teams, Zoom clients. Configures official email via internet on mobile phone devices. Perform periodic patch management for all computers and fix if any errors. Ensures business related software applications are installed and updated timely. Requests, follows-up, configures, operates and monitors site internet connection. Implement corporate polices in the site and escalate in case of any conflicts. Good in ITIL Process knowledge and provide the end user support within SLA and criticality. Performs other duties as required. Safeguard AMICO Information s as per Information protection requirement. Report an Information Security incident timely manner and take action as per IT Security team recommendation. Support implementing IT Infrastructure and Security products and its compliance. Participate and support an information security awareness, training and educational activities, Participate and support an information security risk assessments and controls selection activities , Participate and support an Information security audits and remediation. Participate and support an information security awareness, training and educational activities, Participate and support an information security risk assessments and controls selection activities , Participate and support an Information security audits and remediation. Participate and support relating to contingency planning, business continuity management and IT disaster recovery in conjunction with relevant functions and third parties. Comply with IT Policies (Governance and IT Security) and comply with all applicable system and security controls /Clause and LAWs. Prioritize Information security activities and ensure it is part of day to day responsibilities.<br><br>Why Join Us<br><br>At AMICO, we believe in fostering a diverse and inclusive workplace. We recognize the value that different perspectives and experiences bring to our company.<br><br>As part of our commitment to diversity, we encourage applications from all individuals as part of our inclusive hiring practices.<br><br>This initiative is part of our broader diversity agenda aimed at creating a balanced and innovative workforce<br><br>Skills: WAN, WIFI, Windows Client OS, i OS, MAC and Android, Analytical, IT
We are looking for a IT Support Engineer to join our IT team and support our day-to-day operations. The ideal candidate will have a basic technical background, good communication skills, and a passion for troubleshooting and solving technical issues.<br><br>You will be responsible for supporting incident management, coordinating with relevant IT teams, following up on technical issues, and ensuring incidents are properly tracked and resolved.<br><br>This is a great opportunity for someone who is looking to build their career in IT Support and Incident Management within a fast-paced environment.<br><br>Key Responsibilities<br><br> Log, categorize, prioritize, and track IT incidents. Coordinate with IT Support, Network, Store Operations, and resolver teams. Monitor incident progress and follow up to ensure timely resolution. Communicate incident updates to affected users and stakeholders. Escalate incidents at risk of SLA breach to the Incident Manager. Maintain accurate incident records and ITSM documentation. Support incident reporting, trend analysis, and problem management activities<br><br><br>Requirements<br><br>Diploma in Information Technology (IT) or a related field. Good English communication skills. Previous experience in IT Support or a related field is preferred. Willingness to work in shifts. Available to work on a full-time basis. Good communication and problem-solving skills
We are looking for an experienced IT Project Manager to lead and deliver IT projects successfully, ensuring alignment with scope, timelines, budget, and business objectives.<br>Key Requirements:5+ years of relevant IT Project Management experience. Bachelor’s degree in Computer Science, IT, or a related field – Must. Strong experience in Agile/Scrum project management. Proven experience managing IT projects end-to-end, from initiation through delivery. Strong stakeholder management, communication, and project planning skills. Experience managing scope, timelines, risks, resources, and budgets. Experience in ERP and/or AI projects is preferred. PMP certification is preferred. Currently based in Riyadh, Saudi Arabia – Must.
Key Responsibilities• Execute daily cybersecurity operational tasks, maintaining adherence to established security policies and operational risk management frameworks.• Perform routine maintenance and support for Public Key Infrastructure (PKI) components and systems.• Verify that technical implementations and proposed service changes comply with existing security policies and regulatory standards.• Identify and report potential cyber risks to senior team members during implementation and daily operations.• Maintain and perform routine configuration and patching of various security tools and solutions (e.g., vulnerability scanners, endpoint protection, SIEM).• Monitor the health, performance, and log data generated by security controls.• Monitor security consoles and alerts, assessing, and escalating potential security risks and threats to the appropriate team lead.• Assist in the initial containment and triage of security incidents following established incident response procedures.• Conduct scheduled vulnerability assessments using established tools and document findings for review and remediation planning.• Support security testing activities (e.g., penetration tests) and apply practical security best practice guidance during system configuration.• Work with internal and external auditors by providing necessary documentation and data to ensure compliance with regulatory and industry requirements.• Assist in addressing identified audit gaps and implementing corrective actions.• Produce clear, concise technical reports detailing monitoring activity, security tool status, and incident support efforts.• Maintains current knowledge of security threats, attack vectors, and evolving security technologies.• Performs other related operational security duties as assigned.<br>Requirements2-5 years’ experience in IT Security field in the payments or banking sector or any related areas.• A bachelor’s or master’s degree and Science in Information Security, Computer Degree Science, Engineering, or any related field.<br>Essential skills Promote and increase security awareness. Self-motivated must have initiative and ability to work with a team. Strong technical documentation skills Certification in a specific security framework Strong knowledge in Security systems. Outstanding technical research and problem-solving skills Strong communication skills that frequently work with other employees to identify risks and prevent future incidents Excellent organizational and time management skills.<br>Desired skills:Ability to communicate technical information to nontechnical personnel. Excellent in project management skills including ability to organize time and work on multiple tasks and follow-up An analytical mind and a keen eye for detail and desire to probe further into data.
Tech for People Unlocks the Future<br><br>At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us. With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.<br><br>Devoteam Culture & Values:<br><br>True innovation is born from a powerful culture, fused with meaningful values.<br><br>Culture:<br><br>Fair and courageous<br><br><br>Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.<br><br>Ambition and results <br><br><br>Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.<br><br>Learning and innovating <br><br><br>Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.<br><br>Caring and sharing <br><br><br>A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.<br><br>At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,<br><br>Because alone, we go faster – but together, we go further.<br><br>Values:<br><br>Respece Frankness Passion<br><br><br>To know more about us, please visit: www.devoteam.com.<br><br>Job Description<br><br>IT Governance and Service Management is responsible for driving IT assessments, creating strategic recommendations, and developing IT policies, processes, and procedures. This role leads IT governance, ITSM, and IT quality management training initiatives, while also designing IT service catalogs and organizational structures. The specialist manages ITIL and ISO/IEC 20000 implementation projects, supports pre-sales activities, and assists in proposal development. The role requires a deep understanding of IT service management frameworks, organizational design, and project management, with a focus on improving IT efficiency, compliance, and service delivery.<br><br>Key Responsibilities:<br><br>Conduct IT Assessments and Develop Strategic Recommendations Lead comprehensive IT assessments to evaluate current systems, infrastructure, and processes. Provide actionable recommendations to enhance IT efficiency, compliance, and alignment with organizational goals. Develop a structured IT roadmap for long-term success and digital transformation. Design and Implement IT Policies, Processes, and Procedures Spearhead the design and implementation of robust IT governance policies, frameworks, and processes to ensure operational excellence, risk management, and compliance with industry standards. Tailor processes to enhance performance and maintain consistency across the IT organization. Lead IT Governance, ITSM, and IT Quality Management Training & Awareness Initiatives Manage and deliver engaging training sessions and workshops focused on IT governance, IT Service Management (ITSM), and IT quality management best practices. Foster a culture of IT excellence by building awareness across all levels of the organization on the importance of IT compliance, security, and quality management. Design and Build Comprehensive IT Service Catalogs Develop and maintain a detailed and user-friendly IT Service Catalog, ensuring all IT services are accurately defined, categorized, and aligned with business needs. Work closely with business units to ensure the catalog reflects real-time service offerings and processes. Establish IT Organizational Structure with Defined Roles and Responsibilities Design a future-proof IT organizational structure, including clear roles and responsibilities. Ensure alignment with business goals and the efficient management of resources. Develop job descriptions and define key performance indicators (KPIs) to measure success. Lead and Manage ITIL and ISO/IEC 20000 Implementation Projects Oversee the implementation of ITIL frameworks and ISO/IEC 20000 certification processes. Manage cross-functional teams to ensure the successful deployment of service management practices that meet industry standards and improve service delivery. Participate in Pre-Sales Activities and Present IT Governance & ITSM Solutions Engage in pre-sales activities by collaborating with sales teams to effectively communicate the value proposition of IT governance and ITSM solutions to potential clients. Provide expert insights on how these frameworks can drive efficiency, compliance, and business transformation. Support Proposal Preparation and Presentation Assist in the preparation and presentation of proposals to prospective clients, tailoring solutions to their specific needs. Demonstrate in-depth knowledge of IT governance frameworks, ITSM, and other relevant IT services to build compelling business cases. <br><br><br>Qualifications<br><br>Proven expertise in IT governance &ITSM frameworks (COBIT, ITIL, ISO/IEC 20000, etc). Strong project management skills, particularly in IT Governance, ITSM and ISO/IEC 20000 implementations. Excellent communication and presentation abilities. Strong understanding of organizational design, roles, and responsibilities in IT. Experience leading and delivering IT training and awareness sessions. Ability to collaborate with cross-functional teams and senior management. Relevant certifications (e.g., ITIL 4 Master, ITIL 4 Managing Professional, ITIL V3 Expert, ISO/IEC 20000 Lead Implementer, COBIT Design and Implementation, CGEIT, etc.) are a plus. <br><br><br>Additional Information<br><br>Business Unit: <br><br>Strategy & Transformation<br><br>Level:<br><br>Mid - Senior Level
Engagement Type: Onsite | Jeddah, KSAContract Duration: 6 Months Immediate joiners with valid work permit will be prioritized. <br>Technical Requirements & Role Scope Responsibilities Run the IT PMO for a portfolio of concurrent enterprise programs across infrastructure, applications, and transformation workstreams Own governance: RAID logs, RAG status reporting, and steering committee packs for senior stakeholders Manage project intake, prioritization, budgets, and vendor/contract performance Drive delivery discipline across distributed teams and proactively flag risks before they escalate Build executive dashboards and reporting suited for CXO-level consumption Partner with business units, enterprise architects, and system integrators to align delivery with strategic priorities<br>Required Skills & Experience Solid IT project/program management background Enterprise-grade delivery experience: large budgets, multi-vendor environments, senior stakeholder management Hands-on experience with PPM tools (MS Project, Jira, Smartsheet, Service Now PPM, or similar) At least one recognized certification: PMP, PRINCE2, PMI-ACP, CSM, SAFe Agilist, or ITILBachelor's degree in Computer Science, IT, Engineering, or related field (Master's/MBA a plus)<br>Highly Valued (Bonus) Insurance industry exposure — policy admin, claims, underwriting, or insurance regulatory/compliance systems (e.g., IFRS 17) Familiarity with core insurance platforms such as Guidewire or Duck Creek Prior GCC/KSA program delivery experience<br>Logistics Start date: Immediate joiners only Work authorization: Valid KSA work permit or transferable Iqama required
Role Purpose:The IT Security Lead is responsible for implementing and managing ASD’s enterprise information security programme to protect its systems, data, and digital assets from cyber threats and ensure regulatory compliance. The role establishes and matures the organization's security posture through policy, technology, and awareness — with a specific focus on securing the SAP S/4HANA programme environment, Microsoft platforms, cloud infrastructure, and operational technology. The Security Lead operates within the B-ITSC governance framework and reports on security risk to executive leadership and the board.<br>Key Accountabilities:Own ASD’s information security strategy, policy framework, and security roadmap. Coordinate and maintain information security policies, standards, and procedures. Produce quarterly security risk reports for the IT Operations Manager. Conduct annual information security risk assessments; maintain the enterprise security risk register and treatment plans. Ensure compliance with applicable regulations including PDPL (Saudi Personal Data Protection Law), GDPR, and NCA ECC framework. Collaborate with the Security Operations Centre (SOC) function, monitoring and alerting. Lead incident response activities; own the Incident Response Plan and Playbooks for P1/P2 cyber security events. Manage threat intelligence feeds and vulnerability management programme; prioritize patching based on risk exposure. Conduct regular penetration testing, red team exercises, and security assessments; remediate findings within agreed SLAs. Oversee endpoint detection and response (EDR) using Microsoft Defender for Endpoint across all ASD devices. Manage Business Continuity Planning (BCP) and Disaster Recovery (DR) for cyber event scenarios. Define and govern the SAP S/4HANA security architecture including role-based access control, segregation of duties (SoD), and audit logging. Review SAP security design deliverables produced by the system integrator; validate against ASD’s security standards. Conduct SoD conflict analysis during UAT and prior to go-live; ensure remediation before production cutover. Manage security requirements for all application systems: Sales Buzz, Sales Code, Shelfr, SO99, and third-party Saa S. Collaborate with AFG, ASD’s Identity and Access Management (IAM) programme including Privileged Access Management (PAM) and Zero Trust implementation. Govern user provisioning, de-provisioning, and access certification processes across all systems including SAP and M365. Manage Azure Active Directory / Entra ID security configuration: MFA, Conditional Access, PIM, and identity protection. Define and enforce least-privilege access principles and role segregation policies across IT and business systems. Conduct quarterly access reviews and user entitlement audits; report exceptions to the IT Operations Manager. Deliver the organisation-wide security awareness and training programme; track completion rates and phishing simulation outcomes. Manage third-party and supply chain security risk assessments; include security requirements in vendor contracts. Liaise with Internal Audit on security-related audit findings; develop and track remediation action plans. Prepare for and support external regulatory audits and certifications, including NCA ECC, ISO 27001, and ZATCA security requirements. Produce monthly security metrics dashboards covering threat landscape, vulnerability posture, and compliance status.<br>Qualifications:Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or a related field. CISM (Certified Information Security Manager) — required or CISA — preferred. Microsoft SC-200 (Security Operations Analyst) or SC-300 — advantageous.5–8 years of experience in information security, with at least 3 years in a security leadership role. Proven experience securing SAP environments including role design, SoD analysis, and SAP security audit. Experience with cloud security: Azure Security Center / Defender for Cloud, AWS Guard Duty, or GCP SCC. Knowledge of Saudi Arabia regulatory requirements: PDPL and NCA ECC cybersecurity framework — strongly preferred. Strong incident response and forensic investigation experience; crisis communication skills. GCC or FMCG industry experience is an advantage. Excellent risk communication skills; experience presenting security risk to executive and board audiences.
General Description of Role and Responsibilities:<br>Infrastructure Authority & Ownership Act as the lead authority for infrastructure within assigned projects. Own all infrastructure-related decisions, validations, and outcomes. Ensure solutions are aligned with business needs, technical standards, and long-term sustainability. <br>Project Delivery Leadership Lead the infrastructure scope across all project phases (design, implementation, validation, and closure). Ensure delivery meets agreed timelines, milestones, and quality expectations. Proactively identify risks and enforce corrective actions. <br>Vendor Governance & Control Take full ownership of technical engagement with vendors and system integrators. Review, challenge, and approve all vendor deliverables. Enforce accountability and ensure vendors meet contractual and technical obligations. <br>Design Assurance & Governance Review and approve architecture designs, HLDs, and LLDs. Ensure consistency, completeness, and adherence to standards. Identify design gaps, conflicts, and risks, and drive resolution. <br>Cross-Domain Coordination Ensure alignment between infrastructure, applications, and security domains. Validate readiness for system integrations and project dependencies. <br>Handover & Delivery Closure Ensure all infrastructure deliverables are complete prior to handover. Validate readiness for transition to operations teams. Ensure proper documentation, knowledge transfer, and closure compliance.<br>Qualifications, Experience, Knowledge and Skills:<br>Bachelor’s degree in Computer Science, Information Technology, or related field. 15+ years of experience in IT infrastructure, with strong experience in leading infrastructure delivery within complex projects. <br>Technical Expertise Deep experience in infrastructure technologies including: Network architecture (routing, switching, security) Systems, virtualization, and enterprise infrastructure platforms Strong understanding of: Infrastructure design and architecture principles Integration dependencies across systems Security and segmentation concepts <br>Leadership & Delivery Proven track record in owning infrastructure scope within large-scale projects. Strong experience in managing vendors and enforcing delivery quality. Ability to operate independently and drive outcomes. <br>Governance & Standards Extensive experience in design reviews, validation, and enforcing standards. Familiarity with cybersecurity and regulatory frameworks. <br>Soft Skills Strong leadership presence and decision-making capability. Ability to challenge vendors and stakeholders constructively. High accountability and ownership mindset. <br>Preferred Experience in large-scale or critical infrastructure environments.
Act as the key IT liaison between China HQ and overseas subsidiaries. You will own end-to-end IT infrastructure deployment, system operations and asset management for office and retail sites, and implement global corporate IT standards locally. As the senior regional IT specialist, you are expected to be self-motivated with transparent communication style to ensure consistency between local IT environment and global architecture.<br>Key Responsibilities<br><br>Implement corporate IT standards, policies and security requirements, align local infrastructure with global IT architecture, drive initiatives, provide regular reporting and ensure remediation closure;Independently deliver IT infrastructure projects for offices and retail stores, including site survey, cabling planning, hardware deployment and system commissioning to complete full-cycle site rollout;Establish standardised PC endpoint framework, manage bulk deployment, ongoing support and troubleshooting of business applications;Maintain AV conferencing systems, access control, CCTV, IP telephony and multi-function printers;Administer DNS and DHCP network services, and independently resolve a wide range of network incidents;Manage full lifecycle of IT assets: requirement gathering, procurement, inventory record, maintenance, periodic audit and asset retirement;Administer core enterprise systems including AD, PBX, email platform, Citrix virtualisation and Synology NAS;Provide on-site support alongside HQ security and network teams; liaise with local regulators, external auditors and third-party vendors, and oversee service delivery quality;Develop technical documentation and operational SOPs to continuously standardise local IT workflows<br><br><br>Requirements<br><br><br>Able to prioritise workload autonomously, proactively identify IT risks and operational issues and drive resolutions with full ownership of outcomes;Solid project coordination skills to break down tasks, track progress and anticipate risks. Provide regular updates to HQ and escalate resource constraints or technical roadblocks in a timely manner to ensure issue closure;Sound knowledge of PC hardware, Windows OS and mac OS, application deployment & troubleshooting; proven experience in endpoint standardisation;Strong understanding of TCP/IP, DHCP, DNS; capable of resolving common network issues independently;Able to develop IT implementation plans with strong hands-on skills to execute hardware installation and system deployment following corporate standards;Practical experience in Windows Server, AD, email systems, PBX, virtualisation and NAS administration; MCSE, Microsoft 365 Certified, Azure Administrator or equivalent certifications are preferred;Business-fluent English for stakeholder communication and technical documentation writing; comfortable working across time zones and multicultural teams
Senior IT Manager | Riyadh, Saudi Arabia<br>An exciting opportunity has arisen for an experienced Senior IT Manager to join a leading international organisation in Riyadh. <br>This role offers the chance to lead enterprise IT operations, drive cybersecurity and digital workplace initiatives, and support a rapidly growing business with ambitious expansion plans.<br>We're looking for a hands-on technology leader who combines strategic thinking with operational excellence and enjoys working in a fast-paced, dynamic environment.<br>Key Responsibilities Lead end-to-end IT operations across multiple offices and business locations. Manage Microsoft 365, Azure, Entra ID, Intune, networking, servers, and modern workplace technologies. Ensure the availability, performance, and security of business-critical systems. Drive cybersecurity, compliance, disaster recovery, and business continuity initiatives. Oversee IT infrastructure for new office openings, business launches, and corporate events. Manage IT budgets, procurement, software licensing, and third-party vendors. Provide executive-level technology support and ensure meeting rooms and collaboration technologies operate seamlessly. Lead, mentor, and develop a high-performing IT team while fostering a service-driven culture.<br>Requirements Bachelor's degree in Computer Science, Information Technology, or a related discipline.6+ years of progressive IT experience, including at least 4 years in an IT management role. Proven experience managing multi-site IT operations. Strong expertise in Microsoft 365, Azure, Entra ID, Intune, networking, firewalls, VPNs, and endpoint security. Experience managing IT vendors, budgets, and outsourced service providers. Knowledge of Saudi cybersecurity and data protection regulations is highly desirable. Excellent stakeholder management and communication skills. Fluent in English; Arabic is an advantage.<br>Preferred Experience Professional certifications such as ITIL, PMP, Microsoft Azure, CISSP/CISM, or Cisco. Experience within the real estate, construction, or another fast-paced multinational environment. Exposure to ERP, CRM, AI, and digital transformation initiatives.<br>If you're a proactive IT leader with a passion for delivering secure, scalable technology solutions that enable business growth, we'd love to hear from you.<br>???? Location: Riyadh, Saudi Arabia???? Employment Type: Full-time
Key Responsibilities:<br>Support in managing the development, implementation and updating of the IT strategy. Support in managing the development, implementation and updating of the IT governance model, policies and procedures and overseeing its enforcement and compliance across GPC. Act as a liaison between business operations and IT and ensure that data related requirements are clearly defined, prioritized, and well understood. Support risk and audit assessment processes and contribute to the identification and mitigation of IT-related risks and audit findings & observations Prepare and present reports on IT governance metrics and compliance status to management and stakeholders. Identify opportunities for process improvement and contribute to the enhancement of IT governance practices. Ensure compliance with internal controls, regulatory requirements, and industry best practices. Ensure alignment with applicable frameworks such as ISO 20000, ISO 27001, COBIT, and ITILOversee ITSM governance by ensuring process compliance and maturity improvements on related processes such as CMDB , service catalog data, Incident, Problem, Change, and Asset Management etc.<br>QUALIFICATIONS/REQUIREMENTS:Knowledge and Experience: 2-5 years’ experience in IT administrator, governance, compliance, risk management or a related field. Education and Certifications: Information Technology, Computer Science or any other related fields.• Certifications (Preferred): such as CISA, CISM, CRISC, CGEIT or COBIT.<br>ESSENTIAL SKILLS:Experience in IT governance frameworks (e.g., COBIT, ITIL, ISO20K) Risk Assessment & Management IT Planning, Compliance, and IT Change Management Vendor Management & Reporting Relationship Management. Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Excellent written and verbal communication skills. Excellent organizational and time management skills. Strong understanding and knowledge in IT processes, policies, procedures and auditing. Desired skills:Reporting, Relationship Management Problem solving attitude, driving issues to conclusion and solution. High level of commitment and ability to work under pressure. Negotiation skills and the ability to develop strong working relationships. Commercial and business awareness. An analytical mind and a keen eye for detail and desire to probe further into data. Follow up.
The IT Change Manager is accountable for governing and facilitating the Change Management process across the organization, ensuring that all IT changes from standard to emergency are assessed, authorized, implemented, and reviewed in a controlled and risk-managed manner.<br>This role protects the stability of IT services by preventing unauthorized or poorly planned changes from negatively impacting business operations. The IT Change Manager acts as a strategic advisor and process owner, working closely with technical teams, business units, and senior leadership to balance agility with governance<br>Key Responsibilities:<br>Change Governance & Authorization Own and operate the end-to-end Change Management process in alignment with ITIL best practices and organizational policy. Chair and facilitate the Change Advisory Board (CAB) and Emergency CAB (ECAB) meetings, ensuring effective risk assessment and authorization of changes. Review, evaluate, and approve or reject Request for Change (RFC) submissions based on risk, impact, and resource availability. Maintain the Change Schedule (Forward Schedule of Change — FSC) and coordinate change windows with operational teams. Risk Assessment & Impact Analysis Assess the risk and business impact of proposed changes, ensuring appropriate mitigation strategies and rollback plans are in place. Identify conflicts, dependencies, and potential clashes between concurrent changes across infrastructure, applications, and services. Ensure changes align with organizational risk appetite and regulatory obligations. Stakeholder Management & Communication Communicate approved changes and their impact to all relevant stakeholders in a timely and clear manner. Act as the primary liaison between technical teams and business units during planned changes, upgrades, and service windows. Produce clear, concise Change Management reports and post-implementation reviews (PIRs) for leadership. Process Improvement & Compliance Define, maintain, and continuously improve Change Management policies, processes, procedures, and templates. Ensure all change activities are properly documented, auditable, and compliant with governance and regulatory requirements. Identify and remediate unauthorized changes (change without authorization — CWA) and enforce process adherence. Collaborate with Incident and Problem Management to identify change-related incidents and prevent recurrence. Tooling & Reporting Administer and optimize the Change Management module within the ITSM platform (e.g., Service Now, Jira SM, BMC Remedy). Produce KPI dashboards, trend analysis, and SLA performance reports for senior management. Drive automation and adoption of pre-approved and standard change models to increase operational agility.<br>Job Requirements:<br>Nationality:Saudi Education:Bachelor's degree in information technology, Computer Science, Business Administration, or a related field (or equivalent experience). ITIL Foundation certification (v3 or v4) mandatory; ITIL Change Management Practitioner or Managing Professional strongly preferred. Experience:Minimum 4–6 years of experience in IT Service Management, with at least 2 years in a dedicated Change Management role. Proven experience chairing CAB meetings and managing complex, high-risk change processes. Skills and Knowledge:Strong proficiency with ITSM tools such as Service Now, Jira Service Management, or BMC Remedy. Solid understanding of enterprise IT environments, including infrastructure, cloud, networking, and applications. Demonstrated ability to balance governance rigor with business agility in a fast-moving environment. Excellent communication, facilitation, and stakeholder management skills.<br>Location:Jeddah
IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.<br><br>At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.<br><br>We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.<br><br>By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.<br><br>We’re looking for innovative and original thinkers to work in an environment where you can #Make Your Moment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.<br><br>If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.<br><br><br><br>Job Description<br><br>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. <br><br>This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. <br><br>In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. <br><br>Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services. <br><br> <br><br>Key Responsibilities <br><br> <br><br>Deliver Advanced Multi-Platform Support <br><br>Provide expert-level technical assistance across Windows, mac OS, and mobile platforms. <br><br>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely. <br><br>Lead Troubleshooting & Escalation Management <br><br>Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. <br><br>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently. <br><br>Support & Optimize Office IT Infrastructure <br><br>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. <br><br>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs. <br><br>Represent IT in Cross-Functional Projects <br><br>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. <br><br>Provide input on planning, implementation, and post-deployment support. <br><br>Maintain Documentation & Knowledge Sharing <br><br>Create and refine internal documentation, SOPs, and troubleshooting guides. <br><br>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.<br><br>Provide Regional Onsite Support <br><br>Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. <br><br>Ensure consistent service standards across locations. <br><br> <br><br> <br><br>Skills & Competencies <br><br> <br><br>Advanced Troubleshooting <br><br>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, mac OS, and mobile platforms. <br><br>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction. <br><br>Mac OS Expertise <br><br>Demonstrates deep proficiency in mac OS administration, including user account management, software deployment, system preferences, and device compliance. <br><br>Confidently support Apple environments in mixed-platform workplaces. <br><br>Security Awareness <br><br>Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). <br><br>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices. <br><br>Project Collaboration <br><br>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. <br><br>Provide technical input, support implementation, and ensure smooth transitions for end users. <br><br>Documentation & Knowledge Sharing <br><br>Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. <br><br>Share expertise with peers and junior staff to promote consistency and continuous learning. <br><br>Customer Service Excellence <br><br>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. <br><br>Build trust with users by resolving issues efficiently and communicating effectively. <br><br>Autonomy & Leadership <br><br>Operates independently with minimal supervision, managing priorities and resolving escalations. <br><br>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement. <br><br><br><br>Qualifications<br><br>Education <br><br>Bachelor’s degree in Information Technology, Computer Science, Computer Systems & Network or System Engineering (or equivalent experience). Certifications <br><br> Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation). <br><br>Experience Requirements <br><br>Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, mac OS, and mobile platforms. Strong experience with MDM tools (Mosyle, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills. Growth Indicators<br><br>Leads Local Support Operations <br><br>Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards. <br><br>Improves Support Processes & User Experience <br><br>Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness. <br><br>Influences Strategic IT Planning <br><br>Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need. <br><br><br><br>Additional Information<br><br>We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
Role: Account Manager Business Development (Microsoft Technology Focused) Location: Saudi Arabia (KSA) Salary : 18 K SAR<br>About Role We’re on the lookout for a Sales Account Manager to spearhead business growth in Saudi Arabia. This role is perfect for a go-getter who excels in building strong client relationships, driving sales, and expanding market presence. If you have a passion for technology consulting and thrive in fast-paced environments<br>Education & Skill Bachelor’s degree in business administration, Marketing, Computer Science, or a related field.5-7 years of experience in business development and account management, preferably in technology consulting or IT services. Proven track record of acquiring new clients and expanding existing accounts in the KSA market. Strong negotiation skills and the ability to close deals effectively. Knowledge of Microsoft cloud, security solutions, and enterprise technologies is a plus. Understanding of the Saudi business landscape and cultural nuances is a plus.<br>Roles & Responsibilities <br>Business Development & Sales Growth (Microsoft Technology Focused)<br>Drive strategic business development initiatives to acquire new clients and expand existing accounts, with a focus on Microsoft technology services and solutions. Identify high-impact opportunities in the Saudi market and cultivate strong relationships with senior decision-makers across industries. Lead sales cycles end-to-end — from opportunity qualification and solution alignment to contractnegotiations and closure — ensuring alignment with client objectives and business value delivery.<br>Client Relationship Management Serve as the primary point of contact for key clients, understanding their business needs and ensuring long-term satisfaction and retention. Strengthen relationships with enterprise and mid-market clients by proactively delivering value through Delphi’s offerings in Data, AI, Cloud and Microsoft platforms.<br>Strategic Collaboration & Market Insights Collaborate with pre-sales, delivery, and technical teams to co-create compelling solutions tailored to client requirements. Stay ahead of market trends, emerging technologies, and competitor activities in Microsoft ecosystem to inform business development strategy. Support internal leadership with account insights and performance reporting to drive growth and decision-making in the KSA region.
IT Operations Director Location: Jeddah, Saudi Arabia Department: Information Technology Reports To: Head of IT / CIO<br>Role Purpose:The IT Operations Director is responsible for leading and managing the organization’s IT infrastructure, network operations, and operational support functions to ensure high availability, security, scalability, and performance of enterprise IT services. This role oversees data centers, cloud platforms, enterprise networks, end-user infrastructure, and business continuity operations, ensuring alignment with business objectives, regulatory standards, and cybersecurity requirements. The position plays a critical role in driving operational excellence, infrastructure transformation, and service reliability across the organization.<br>Key Responsibilities:IT Infrastructure & Operations Lead and manage IT infrastructure and network operations teams across the organization. Develop and implement IT infrastructure and operations strategies aligned with business goals. Oversee the management and performance of:Data centers (on-premise and colocation) Cloud environments (Azure, AWS, hybrid platforms) Enterprise networks (LAN, WAN, Wi-Fi, SD-WAN) Servers, storage, virtualization, and backup systems End-user computing environments Ensure high availability, resilience, scalability, and performance of IT systems and services. Establish and monitor operational KPIs, including uptime, incident resolution, and capacity utilization. Service Management & Operational Excellence Ensure 24/7 operational support and business continuity across critical systems and infrastructure. Align IT operations with ITIL best practices, including:Incident Management Problem Management Change Management Capacity & Availability Management Lead root cause analysis (RCA) initiatives and continuous service improvement programs. Drive automation initiatives across monitoring, patch management, provisioning, and infrastructure operations. Cloud, Security & Compliance Lead cloud transformation and hybrid infrastructure initiatives. Ensure compliance with cybersecurity frameworks, regulatory requirements, and internal IT governance standards. Coordinate closely with cybersecurity teams on:Vulnerability management Network security controls Security monitoring and incident response Oversee disaster recovery, backup, and business continuity planning and testing activities. Vendor & Stakeholder Management Manage relationships with infrastructure vendors, telecom providers, and managed service partners. Ensure vendor SLA compliance and optimize service delivery performance. Collaborate with IT service management, application teams, cybersecurity teams, and business stakeholders to support operational objectives. Provide executive-level reporting on service performance, operational risks, incidents, and infrastructure capacity. Financial & Strategic Management Develop and manage IT operations budgets, forecasting, and cost optimization initiatives. Support long-term IT infrastructure planning and modernization strategies. Contribute to enterprise technology roadmaps and operational transformation initiatives.<br>Candidate Profile:Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Master’s degree is preferred. Experience Minimum 12+ years of experience in IT infrastructure and operations. Minimum 5+ years in leadership or management roles. Strong experience in:Data center and cloud infrastructure Enterprise networking and security IT operations and service management Disaster recovery and business continuity Infrastructure transformation initiatives Technical Expertise Strong knowledge of:Virtualization platforms (VMware, Hyper-V) Cloud technologies (Azure, AWS) Enterprise networking (Routing, Switching, Firewalls, SD-WAN) Backup and recovery solutions (e.g., Veeam) Identity and Access Management Infrastructure monitoring and management tools (e.g., Solar Winds, SIEM) Familiarity with cybersecurity and governance frameworks such as:NCA ECCISO 27001IT governance best practices Preferred Certifications ITILPMPAzure / AWS Cloud Certifications Network Certifications Core Competencies IT Infrastructure & Operations Management Strategic Planning Service Delivery & Operational Excellence Cloud & Infrastructure Transformation Cybersecurity & Risk Management Vendor & Stakeholder Management Leadership & Team Development Incident & Crisis Management Problem Solving & Decision Making Communication & Executive Reporting Working Environment Office-based role overseeing critical IT operations and infrastructure environments. May require after-hours support during critical incidents or operational escalations. Frequent interaction with executive leadership, business stakeholders, vendors, and technical teams.
Role Description To establish and lead the enterprise IT Quality Assurance and Technology Delivery function, ensuring the secure, reliable, and timely delivery of technology solutions through effective quality engineering, governance, Dev Ops practices, regulatory compliance, and stakeholder collaboration, while driving continuous improvement and operational excellence across the technology landscape. <br>Duties and Responsibilities: IT Quality Assurance Strategy• Define and implement enterprise-wide QA and testing strategies aligned with IT and business goals.• Establish quality governance frameworks, standards, and testing methodologies.• Lead functional, integration, system, regression, performance, security, and user acceptance testing activities.• Drive quality engineering practices and shift-left testing approaches.• Ensure compliance with security, audit, regulatory, and IT governance requirements.• Log and analyze front end CM experience impacting issues. Technology Delivery Leadership• Own end-to-end delivery of IT projects, software products, system implementations, and digital transformation initiatives.• Oversee IT project execution from requirements gathering through deployment and post-production support.• Manage release planning, deployment schedules, and production readiness reviews. Agile & Dev Ops Excellence• Drive automation across development and testing processes.• Improve release frequency while maintaining system stability and quality.• Collaborate with infrastructure to streamline deployment pipelines.• Establish Dev Ops metrics and performance monitoring frameworks.• Test Automation & Quality Engineering• Develop and execute enterprise test automation strategies. Increase automated test coverage across web, mobile, APIs, and enterprise applications.• Implement modern testing tools and frameworks.• Drive performance testing, load testing, and security testing initiatives. Governance, Risk & Compliance• Establish IT delivery governance and quality assurance controls.• Manage delivery risks, technical debt, and quality-related issues.• Ensure compliance with IT policies, cybersecurity standards, and regulatory requirements.• Conduct quality audits and delivery reviews.• Lead root cause analysis and continuous improvement initiatives.• incident notification requirements introduction Stakeholder & Vendor Management• Serve as the primary escalation point for delivery and quality-related concerns.• Communicate delivery status, quality metrics, risks, and recommendations to executive leadership.• Collaborate with business units to align technology delivery with strategic priorities.• Ensure third-party solutions meet organizational quality standards.• Establish and lead a technology vendor risk management framework. Regulatory & Compliance Alignment• Ensure QA and IT deliveries comply with SAMA regulations• Set traceable sign off framework before production, to ensure monitoring effective roll out of services and communication of SAMA requirements.• Oversee readiness for regulatory inspections, reviews, and reporting related to IT.• Assess IT governance readiness and create a robust framework Minimum Qualification:<br>Years of Experience:Minimum 8 – 12 years of relevant experience<br>Certifications:Enterprise Architecture – preferably certified in TOGAF and/or COBIT. [Highly required] · 15+ years’ experience. Saudi National is not a requirement. Project Management is not a necessity; but preferred.
Job Summary:<br>We are seeking an experienced IT Applications Lead – HCM to lead the implementation, enhancement, and support of Oracle Fusion HCM Cloud across the organization. The role is responsible for delivering end-to-end Oracle Fusion HCM solutions, ensuring compliance with Saudi localization requirements, and partnering with business stakeholders to optimize HR processes and system performance. The ideal candidate will have extensive Oracle Fusion HCM implementation experience, strong expertise in Saudi Payroll Localization, and a proven track record of successfully delivering enterprise-wide Oracle Fusion HCM projects.<br>Key Responsibilities:<br>Lead end-to-end Oracle Fusion HCM implementation, enhancement, and support projects. Configure and support Oracle Fusion HCM modules, including Core HR, Payroll, Absence Management, Talent Management, and Oracle Recruiting Cloud (ORC). Gather business requirements, conduct workshops, perform gap analysis, and translate business needs into functional solutions. Ensure compliance with Saudi Payroll Localization requirements, including GOSI, WPS, and Saudi labor regulations. Manage data migration, integrations, testing, and post-go-live support activities. Configure HCM Data Loader (HDL), HCM Extracts, Fast Formulas, BI Publisher, and Oracle Integration Cloud (OIC). Configure security roles, approval workflows, and organizational structures. Collaborate with HR, business stakeholders, technical teams, and implementation partners to ensure successful project delivery. Troubleshoot functional issues, provide user support, and drive continuous process improvement. Ensure adherence to Oracle best practices, project timelines, and quality standards.<br>Job Requirements:<br>Education Bachelor's Degree in Computer Science, Information Systems, or a related field. Oracle Fusion HCM Certification is an advantage. Experience Minimum 5 years of Oracle Fusion HCM implementation experience. Experience delivering at least 3 full-cycle Oracle Fusion HCM implementations. Strong experience with Saudi Payroll Localization, including GOSI and WPS. Experience leading enterprise Oracle Fusion HCM projects.<br>Core Competencies:<br>Oracle Fusion HCM and Oracle Integration Cloud (OIC) Oracle Payroll and Oracle Core HRHCM Data Loader (HDL) and HCM Extracts Saudi Payroll Localization Fast Formulas OTBI & BI Publisher Business Analysis Project Management Stakeholder Management Continuous Improvement
Digital Governance Specialist – Reef Holding <br>We’re Hiring: Digital Governance Specialist Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About Reef Holding:Reef Holding is advancing its digital transformation journey by establishing strong governance frameworks that ensure compliance, security, and operational excellence across all technology initiatives. We are currently seeking a detail-oriented and analytical Digital Governance Specialist to support the implementation of digital governance policies and strengthen compliance across the organization.<br>About the Role:As a Digital Governance Specialist, you will be responsible for supporting the execution and monitoring of digital governance policies and procedures, ensuring compliance with national regulations related to digital transformation, cybersecurity, and data governance. You will contribute to improving digital maturity and promoting a strong governance culture across the company.<br>Key Responsibilities:<br>Digital Governance & Compliance:Support the implementation and monitoring of digital governance policies and procedures across departments Assist in ensuring compliance with regulatory requirements related to digital transformation, cybersecurity, and data governance Participate in developing, updating, and documenting digital governance policies and frameworks Monitor the alignment of systems and digital platforms with approved technical standards and governance requirements<br>Documentation & Records Management:Maintain governance registers, digital records, policy documentation, and compliance indicators Prepare and organize supporting data for governance reports and audits Develop procedural guides, templates, and documentation related to digital governance and transformation<br>Digital Maturity & Risk Management:Participate in digital maturity assessments, collect and analyze data, and identify improvement opportunities Track corrective action plans and ensure timely closure of findings from audits and technical reviews Support digital risk management by documenting observations and monitoring remediation activities<br>Reporting & Coordination:Prepare periodic reports on governance performance, compliance status, and improvement initiatives Coordinate with regulatory bodies and audit teams regarding reporting requirements and governance matters Monitor adherence to approved governance channels and operating procedures across departments<br>Awareness & Transformation Support:Support internal awareness programs to promote digital governance and cybersecurity best practices Contribute to improving governance processes and increasing operational efficiency Ensure governance and compliance requirements are embedded in digital transformation projects from the implementation stage<br>Qualifications:Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field2–4 years of relevant experience in IT governance, digital transformation, compliance, or cybersecurity support roles<br>Skills & Competencies:Strong understanding of IT governance frameworks and digital compliance requirements Ability to analyze governance metrics and technical data Experience in preparing technical and management reports Proficiency in working with enterprise systems and digital platforms Excellent organizational skills and attention to detail Strong communication skills and ability to collaborate with cross-functional teams<br>Preferred Certifications & Training:ITIL or COBIT certification in IT Governance ISO 27001 training in Information Security Digital Transformation fundamentals training from recognized institutions Courses in IT Risk Management and Digital Compliance<br>Language Requirements:Fluency in Arabic and English<br>Performance Measurement:Performance will be evaluated based on compliance with digital governance policies, timely closure of digital risk and compliance findings, accuracy of governance records, improvement in digital maturity assessments, and the quality and timeliness of governance reports.<br>Why Join Reef Holding? At Reef Holding, you will play a key role in strengthening digital governance and ensuring that technology initiatives are secure, compliant, and aligned with business objectives. This position offers the opportunity to contribute directly to the company’s digital transformation and governance maturity journey.
We Are Hiring: IT Systems & Infrastructure Administrator Company Description Osama Abdulaziz Aldheeshi Factory for Industry (Al-Dheeshi Factory) is a trading, manufacturing and contracting company operating in the Kingdom of Saudi Arabia. The company specializes in manufacturing trailers and axles, providing maintenance and repair services, and delivering contracting and trading solutions. It also trades and distributes trailer components across the Saudi market, sourcing products from international suppliers. We are committed to professionalism, operational efficiency, product quality and long-term customer relationships. Role Description We are seeking an experienced and hands-on IT Systems & Infrastructure Administrator to manage and support the company’s complete IT environment. This is a full-time, on-site role based primarily in Al Kharj Industrial City, with responsibility for supporting company operations in both Al Kharj and Riyadh. The selected candidate will be responsible for Microsoft administration, networking, cybersecurity, ERP support, business applications, systems integration and day-to-day technical operations. Key Responsibilities• Administer Microsoft 365, including Exchange Online, Share Point, Microsoft Teams and One Drive• Manage Microsoft Entra ID, user accounts, administrative roles, MFA, Conditional Access and access-control policies• Configure and administer Microsoft Intune, including device enrolment, compliance policies, application deployment and endpoint management• Manage relevant Microsoft Azure resources, cloud services, backups and security controls• Administer Windows servers, operating systems, storage, virtualization and core business applications• Manage company networks, firewalls, routers, switches, VLANs, VPNs, load balancers and internet connections• Maintain secure and reliable connectivity between the company’s Al Kharj and Riyadh locations• Administer and support ERP systems and coordinate their integration with finance, HR, sales, procurement, inventory and operational applications• Support the integration of Microsoft platforms, ERP systems and other business applications• Monitor system availability, performance, cybersecurity and data integrity• Implement endpoint protection, security updates, access controls and incident-response procedures• Manage and regularly test backups, disaster-recovery arrangements and business-continuity procedures• Provide advanced technical support and resolve hardware, software, network and access-related issues• Maintain network diagrams, system configurations, administrator-access records, IT asset registers and operating procedures• Manage software licences, domains, hosting services, IT vendors and technology service providers• Recommend and implement IT improvements that enhance operational efficiency, reliability and security• Ensure that company systems, administrator accounts, passwords, configurations and technical documentation remain properly secured and under company control Qualifications• Bachelor’s degree in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience• Strong hands-on experience with Microsoft 365, Microsoft Entra ID, Microsoft Intune and Azure• Strong system-administration experience covering Windows servers, operating systems, virtualization, backups and security hardening• Strong network-administration knowledge covering LAN/WAN, routing, switching, firewalls, VLANs, VPNs and network monitoring• Practical experience supporting ERP systems and integrating business applications• Strong understanding of cybersecurity, endpoint protection, identity management, access control and disaster recovery• Ability to independently manage and maintain a complete corporate IT environment• Strong troubleshooting, documentation, communication and vendor-management skills• Relevant Microsoft, Cisco, Fortinet, Linux or cybersecurity certifications will be an advantage• Experience in manufacturing, industrial or contracting environments will be preferred• Ability to work on-site in Al Kharj and support the Riyadh location when required This is a hands-on technical role, not only a vendor-coordination or basic user-support position. The successful candidate must be capable of directly administering, securing, documenting and improving the company’s IT systems and infrastructure. Employment Type: Full-time, on-site Primary Location: Al Kharj Industrial City Additional Location Supported: Riyadh, Saudi Arabia Candidates are encouraged to apply directly through Linked In. Alternatively, qualified candidates may send their CV to hr@aldheeshi.com with the subject:Application – IT Systems & Infrastructure Administrator Candidates applying by email are requested to mention their current location, notice period, availability to join and expected monthly salary in SAR.