internist Jobs in Saudi
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<p>Join our dynamic team as an Influencer Marketing Specialist, where your creativity and strategic thinking will shape our brand's presence in the accounting industry. This role is pivotal in connecting with influencers who resonate with our values and can effectively communicate our message to a broader audience. You will play a crucial role in developing and executing innovative campaigns that not only enhance our brand visibility but also drive engagement and conversion rates.</p><p>As an Influencer Marketing Specialist, you will have the opportunity to collaborate with a diverse range of influencers, gaining insights into the latest trends and consumer behaviors. Our company fosters an inclusive culture that encourages continuous learning and professional development. You will have access to training programs and workshops designed to enhance your skills, allowing you to grow not just within your role but also in your career. We believe in nurturing talent and providing pathways for advancement, ensuring that your contributions are recognized and rewarded.</p><p>In this exciting position, you will influence our marketing strategies by analyzing campaign performance and refining our approach based on data-driven insights. Your ability to build strong relationships with influencers and stakeholders will be critical to our success. Our team thrives on collaboration and innovation, creating an environment where your ideas can flourish. Join us and be part of a forward-thinking organization that values your expertise and is committed to your professional growth.</p><p><b>Responsibilities:</b></p><ol><li>Develop and execute influencer marketing strategies that align with our brand goals, utilizing analytics tools to measure campaign effectiveness and optimize performance over time.</li><li>Research and identify potential influencers within the accounting and finance sectors, ensuring they align with our brand values and target audience for maximum impact.</li><li>Negotiate contracts and manage relationships with influencers, ensuring clear communication of expectations and deliverables to achieve successful collaborations.</li><li>Create compelling content briefs for influencers, guiding them on messaging, tone, and key performance indicators to ensure brand consistency across all campaigns.</li><li>Monitor and analyze the performance of influencer campaigns, providing detailed reports on engagement metrics, reach, and conversion rates to inform future strategies.</li><li>Collaborate with the marketing team to integrate influencer campaigns into broader marketing initiatives, ensuring a cohesive approach to brand messaging.</li><li>Stay updated on industry trends, emerging platforms, and best practices in influencer marketing to maintain a competitive edge and drive innovation.</li><li>Manage the influencer marketing budget, tracking expenses and ensuring that campaigns are executed within financial parameters while maximizing ROI.</li><li>Conduct regular competitor analysis to benchmark our influencer marketing efforts against industry standards and identify opportunities for improvement.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong communication skills to effectively convey brand messages and build relationships with influencers.</li><li>Analytical skills to interpret data and derive actionable insights from campaign performance metrics.</li><li>Creativity in developing engaging content that resonates with target audiences and drives engagement.</li><li>Negotiation skills to secure beneficial agreements with influencers while managing expectations.</li><li>Project management skills to oversee multiple campaigns simultaneously and meet deadlines.</li><li>Familiarity with social media platforms and tools for influencer outreach and campaign management.</li><li>Understanding of the accounting industry and its nuances to effectively tailor marketing strategies.</li></ul></div>
<p>Ensure timely and accurate bookings and perform monthly closing activities to report US GAAP financials to Regional Management in Europe and the consolidation team in the United States</p><p>Perform and/or review specific account analysis and reconciliations on a periodic basis to ensure compliance with internal policies, Sarbanes-Oxley (SOX) and internal control system standards.</p><p>Support the external auditors during the annual statutory audit, including preparation of financial statements, respective documentation and assistance during the audit process.</p><p>Perform analysis on operating expenses by cost center and division to support the financial analysts</p><p>Key contact person for numerous internal stakeholders such as shared service centers, internal audit, Group consolidation team, payroll, tax and treasury</p><p>Assist the Financial Controller in leading the accounting team</p><p>Ad-hoc tasks and projects as required</p><p>Working Capital Management: Ensure necessary working capitals are met, Monitor and follow up collections and outstanding claims from customers,</p><p>Disbursement Functions: Review disbursement transactions including compliance with financial controls and Foreign Corrupt Practice Act (FCPA requirements), Manage audit processing of employee expense reimbursements and Citi Corporate Card activity monitoring, Manage monthly expense budget versus actuals, including but not limited to sponsorship activities and its financial compliance approvals, Monthly accruals process, Work with Shared Service center for payment processing, follow up and timely conflict resolution, Timely identification and resolution of disbursement related issues</p><p>Compliance Tracker/Monitoring: Work with the Compliance Committee Team in monitoring outliers in marketing activities using internal tools, Review items of interest for adequacy of supports and remediation.</p><p>Other Tasks: Assist the Financial Planning team on headcount and cost center expense analysis</p><p>Meet accounting financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.</p><p>Confirm financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; preparing special reports.</p><p>Maintain accounting controls by establishing a chart of accounts; defining accounting policies and procedures.</p><p>Guide other departments by researching and interpreting accounting policy; applying observations and recommendations to operational issues.</p><p>Maintain financial security by establishing internal controls.</p><p>Avoid legal challenges by understanding current and proposed legislation; enforcing accounting regulations; recommending new procedures.</p><p>Protect organization's value by keeping information confidential.</p><p>Accomplish accounting and organization mission by completing related results as needed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Professionally Certified Chartered accountant/ACCA/CMA/Master of Commerce from International Institute or pursuing towards the same, MBA Finance with relevant experience will also be desirable</li><li>Relevant working experience (+5 years) in an accounting/finance department</li><li>Pharmaceuticals experience shall be preferred but not essential.</li><li>Experience in project management with strong capabilities in simultaneously managing various tasks, prioritizing them and respecting strict deadlines is essential for this role</li><li>Excellent understanding and experience within a matrix organization</li><li>Fluent in English both oral and written, with Arabic knowledge being a plus</li><li>Big 4 experience is highly desirable</li><li>Possess Can do approach, having high sense of ownership and urgency.</li><li>Knowledge of ERP systems, preferably experienced with SAP (FI), proficient with MS Office, mainly Excel (Pivot, Macros)</li><li>Not afraid to go through details.</li><li>Possess leadership skills and able manage a team thru difficult times, Excellent analytical and communication skills.</li></ul>
<p>About the Role: We are seeking a Commercial Data Analyst to join our Data Intelligence team. In this role, you will leverage Almosafer's end-to-end travel commerce data including bookings, customer, pricing, supplier, and revenue data to generate actionable insights that inform business strategy, optimize commercial performance, and enable data-driven decision-making across Sourcing, Revenue Management, Product, Sales, and Marketing.</p><p>You ll act as the bridge between data and business, turning complex datasets into actionable recommendations that enable commercial success.</p><p>The ideal candidate will have 5+ years of analytical experience in e-commerce or travel, strong expertise in Sourcing, Products or Digital analytics, and hands-on experience with BI tools for delivering insights at scale. Knowledge of machine learning and rule-based models is a strong advantage.</p><p>Responsibilities:</p><p>Data Exploration & Analysis - Explore and analyze in-house datasets (transactional, sourcing, connectivity, competitive intelligence) to generate meaningful insights. - Conduct deep-dive and ad-hoc analyses to identify trends, patterns, and opportunities that drive revenue and margin improvement. - Design and evaluate test scenarios to validate hypotheses and maximize the value of internal systems.</p><p>Insight Generation & Communication - Translate data findings into clear, concise, and actionable insights and business recommendations. - Present analysis to stakeholders in a compelling narrative, using visualizations and storytelling to support strategic decisions - Deliver Insights to a wider audience and reiterate to generate impactful results & achieve regular success</p><p>Data Product Support & Continuous Improvement - Contribute to the development and evolution of Commercial Data Products by providing insights, testing hypotheses, and validating assumptions - Help shape KPIs, reporting metrics, and dashboards aligned with business goals. - Proactively suggest opportunities for optimization and process improvement using data insights. - Stay up to date with industry trends and analytics tools to enhance analytical capabilities</p><p>Stakeholder Engagement - Collaborate closely with cross-functional teams (Sourcing, Revenue Management, Product, Sales & Marketing) to understand their data needs and deliver impactful analytical solutions. - Act as a mutual data partner, and advisor to cross-functional teams and multiple stakeholders.</p><p>Advanced Analytics & Data Solutions - Design scalable, automated analytics solutions using tools such as SQL, Python, and cloud-based data platforms to support operational analytics. - Ensure adherence to enterprise data governance and quality standards, working closely with Data Engineering and Governance teams.</p><p>Collaboration & Data Governance - Bridge Operations and Data Intelligence to ensure aligned data standards and methodologies. - Drive data literacy and analytical best practices across teams.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s or Master s degree in STEM, Business Analytics, or related field.</p><p>5+ years of experience as a Data Analyst, preferably in e-commerce, online travel, or digital-first businesses.</p><p>Proficiency in SQL, Python or R, and advanced Excel.</p><p>Strong experience in Commercial, Digital Products or Data Analytics practices.</p><p>Hands-on experience with BI tools such as Tableau, Power BI, Looker, or similar for dashboard development and storytelling.</p><p>Excellent stakeholder management and communication skills; English fluency.</p><p>Experience building and deploying machine learning models e.g. Pricing & Margin Optimization, Forecasting, Recommendations, Mapping etc.</p><p>Familiarity with big data warehouses (Google BigQuery, AWS Redshift, Snowflake).</p>
<p>Be the change. Join the world s most visionary developer. Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel. We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism. Join RSG and be part of the positive change for Saudi Arabia and the world.</p><p><br></p><p><b>Job Purpose: </b></p><p><br></p><p>Support the administration, optimization, and continuous improvement of Red Sea Global's Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud) for the Residential Development division. The Senior Specialist is responsible for maintaining CRM configurations, supporting automation, ensuring data integrity, producing reports and dashboards, and partnering with business stakeholders to enhance CRM performance and user adoption. The role acts as a subject matter expert, reporting to the CRM Manager to support the CRM strategy established by Sales Operations leadership.</p><p><b><br></b></p><p><b>Functional Responsibilities</b></p><ul><li>Support the execution of the Residential CRM roadmap and contribute to ongoing Salesforce enhancements.</li><li>Configure and maintain Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud), including workflows, validation rules, dashboards, reports, and user permissions.</li><li>Maintain CRM governance processes, change requests, release documentation, and system configuration records.</li><li>Develop operational dashboards and reports to monitor sales performance, pipeline activity, case volumes and resolution times, campaign performance, and CRM adoption.</li><li>Deliver end-user training, user guides, and day-to-day CRM support.</li><li>Configure and support Service Cloud case management, including queues, assignment and escalation rules, Omni-Channel routing, entitlements/SLAs, and knowledge articles for the resident and owner service teams.</li><li>Support Marketing Cloud campaign execution, including journeys, email and landing-page templates, audience segmentation, consent/preference management, and lead and enquiry capture through to Sales Cloud handoff.</li><li>Monitor data quality and execute regular data cleansing, validation, and de-duplication activities.</li><li>Support CRM integrations and coordinate with IT and external vendors on system enhancements.</li><li>Gather business requirements from Sales and Marketing teams and recommend CRM process improvements.</li><li>Monitor CRM adoption and prepare regular reports on system usage, compliance, and data accuracy.</li><li>Stay current with Salesforce best practices and recommend improvements to increase system efficiency.</li><li>Support the evaluation and rollout of Salesforce AI capabilities, including Agentforce agents, Einstein features, and prompt templates, to automate routine sales and service tasks and improve response times.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience 3+ years of hands-on Salesforce administration and CRM support across Sales Cloud, Service Cloud, and Marketing Cloud .</li><li>Experience supporting enterprise Salesforce implementations.</li><li>Salesforce Administrator certification required; Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist, or Agentforce Specialist preferred.</li><li>Demonstrated experience delivering end-to-end lead-to-customer-service processes, working alongside sales, marketing, and customer service stakeholders.</li><li>Experience in real estate, hospitality, or luxury customer environments preferred.</li></ul><p>Technical Competencies:</p><ul><li>Salesforce Administration - Advanced</li><li>CRM Strategy Support - Advanced</li><li>Automation & Workflow Design - Advanced</li><li>Data Governance - Advanced</li><li>Reporting & Analytics - Advanced</li><li>Stakeholder Management - Advanced</li><li>Integration Support - Intermediate</li><li>Advanced User Training & Adoption - Advanced</li><li>Agentforce - Desired</li></ul>
<p><strong>Job Purpose</strong> Drive high-impact outcomes within Sustainability & Resource Growth by executing specialized technical and research activities related to mineral and resource knowledge. The role supports Maaden s Technology & Innovation strategy through data analysis, research, and operational insights, contributing to improved resource understanding, process optimization, and innovation initiatives</p><p><strong>Key Accountabilities</strong></p><p>1. Mineral & Resource Research Activities Conduct research and analysis on mineral resources, geological/geophysical data, and processing characteristics. Support development and enhancement of resource knowledge frameworks and datasets. Assist in evaluating mineral properties, material behavior, and resource potential.</p><p>2. Technical Analysis & Insight Generation Analyze operational and research data to identify performance improvement opportunities. Support generation of technical insights and recommendations for exploration, processing, and development activities. Contribute to data-driven decision-making across resource growth initiatives.</p><p>3. R&D & Innovation Support Support R&D initiatives, including pilot testing, experimentation, and research programs. Assist in development and testing of new methodologies, tools, and approaches for resource evaluation. Contribute to innovation initiatives within Sustainability & Resource Growth.</p><p>4. Process Optimization & Continuous Improvement Identify opportunities to optimize resource utilization, recovery, and efficiency metrics. Support continuous improvement initiatives across exploration, processing, and resource development workflows. Assist in development of best practices and improvement frameworks.</p><p>5. Data Management & Documentation Maintain and manage resource-related datasets, documentation, and technical records. Ensure accuracy, consistency, and traceability of data used in research and analysis. Support development of knowledge repositories, standards, and documentation practices.</p><p>6. Governance, Risk & Compliance Ensure compliance with safety, environmental, and operational standards in all research and technical activities. Support adherence to governance frameworks and regulatory requirements. Identify risks related to data, research methodologies, and technical activities.</p><p>7. Cross-Functional Collaboration Collaborate with geology, geophysics, mining, processing, and R&D teams to ensure integrated delivery of research outcomes. Engage stakeholders to understand requirements and align research priorities. Contribute to knowledge sharing across teams and functions.</p><p>8. Knowledge Management & Capability Building Support development of standard operating procedures, best practices, and technical guidelines. Contribute to knowledge transfer and capability development across the organization. Promote a culture of innovation, research, and continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Minimum Qualifications</strong>: Bachelor s degree in Geoscience, Mining Engineering, Metallurgy, Data Science, or a related discipline. Advanced degree (Master s) is an advantage.</p><p><strong>Minimum Experience</strong>: 3 5 years of experience in mineral resource analysis, research, or mining/processing environments. Experience in data analysis, research support, and technical environments is preferred.</p><p><strong>Maaden High Performance Competencies</strong>: Analytical Thinking Problem Solving Attention to Detail Stakeholder Collaboration Communication Delivery Excellence</p><p><strong>Skills</strong>: Strong understanding of mineral resources, geological/geophysical data, and/or processing fundamentals Ability to perform data analysis and interpret technical datasets Knowledge of research methodologies and analytical techniques Familiarity with resource modeling and data management tools (advantage) Strong documentation, reporting, and communication skills Ability to work in multidisciplinary technical environments Basic proficiency in data analysis tools (Excel or equivalent)</p>
<h2 class="h5">Job description</h2>
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<p><b><span>Job Summery</span></b></p>
<p><span>A Finance Business Controller (FBC) is a Finance Partner who plays a crucial role in bridging the gap between the finance department and business units within an organization by providing strategic financial oversight and control, analyzing financial data, ensuring accurate reporting, and delivering actionable insights to support decision-making. Support for budgeting, forecasting, and financial planning, while ensuring compliance with regulations and internal controls to drive business unit efficiency and profitability-</span></p>
<p><b><span>Job Description </span></b></p>
<p><span>• Collaborate with the Operations team on annual capital and operating budgets, forecasts, financial reporting, and analysis.<br><br>• Work closely with the regional finance team to ensure proper execution of month-end and year-end closings.<br><br>• Ensure transactions reflected in closings were valid and relevant to the respective periods.<br><br>• Perform monthly reporting in standard formats within established deadlines and provided monthly, quarterly, and year-end updates, including outlooks.<br><br>• Conduct necessary inquiries to explain variances between budgeted and actual figures.<br><br>• Prepare year-end reports for the full financial year and provided future projections aligned with the Management's objectives and strategies.<br><br>• Monitor and control information communicated by the financial advisor during the month and at month-end to forecast results for the corresponding months.<br><br>• Conduct simulations, forecasts, and studies on corporate consolidated results to meet the informational needs of all concerned managers for financial and operational decision-making.<br><br>• Collaborate with managers to develop and implement new documents, forms, or tools to facilitate and improve the reporting process.<br><br>• Ensure the accuracy of the financial data submitted by the Operation Team.<br><br>• Work with business units to manage and control costs.<br><br>• Identify cost-saving opportunities and efficiency improvements.<br><br>• Read and understand all customers' contracts and rental contracts, keep track of durations, values and highlight any financial opportunity or risk.<br><br>• Provide financial education and support to non-finance teams. <br><br>• Be prepared for any ad hoc task or request by the top management including the business and finance.</span></p>
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<p><b><span>Skills</span></b></p>
<p><span>• Analytical skills to evaluate financial data, operational processes, and performance metrics to identify trends and areas for improvement. Strong problem-solving abilities to address business control challenges effectively. <br>• Attention to detail in reviewing reports, budgets, and compliance documents to ensure accuracy and detect errors or inconsistencies. Excellent written and verbal communication skills for preparing reports, presentations, and correspondence, along with the ability to explain complex data clearly to stakeholders.<br>• Proficiency in Microsoft Excel, financial software, and ERP systems, with familiarity in data visualization tools like Power BI or Tableau being an advantage. <br>• Knowledge of corporate governance, risk management, regulatory requirements, and internal controls is essential. Strong organizational skills to manage multiple tasks and meet deadlines, with the ability to work both independently and collaboratively.<br>• Problem-solving and decision-making capabilities to evaluate complex business issues and recommend effective solutions. <br>• Basic financial knowledge, including principles of budgeting, cost control, and understanding key performance indicators (KPIs). <br>• Strong collaboration and interpersonal skills to work effectively with cross-functional teams and build positive relationships with stakeholders.</span></p>
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<p><strong >Key Responsibilities</strong></p><p><strong>Administrative Support</strong></p><ul><li>Provide day-to-day administrative assistance to managers and cross-functional teams.</li><li>Prepare, edit, format, and organize business documents, reports, presentations, and spreadsheets.</li><li>Maintain accurate digital filing systems and document repositories.</li><li>Organize and archive company records while ensuring confidentiality.</li><li>Monitor shared inboxes and distribute requests to appropriate team members.</li><li>Assist with data entry and record maintenance across multiple internal systems.</li></ul><p><strong>Operations Support</strong></p><ul><li>Coordinate internal workflows and administrative processes.</li><li>Assist with tracking operational tasks and project milestones.</li><li>Help prepare operational reports using company templates.</li><li>Monitor task completion and follow up on outstanding action items.</li><li>Support onboarding activities for new employees.</li><li>Assist in maintaining standard operating procedures (SOPs) and internal documentation.</li></ul><p><strong>Calendar & Meeting Coordination</strong></p><ul><li>Schedule meetings across multiple time zones.</li><li>Send meeting invitations and reminders.</li><li>Prepare agendas and meeting materials.</li><li>Record meeting notes and distribute action items.</li><li>Coordinate virtual events and internal team sessions.</li></ul><p><strong>Communication Support</strong></p><ul><li>Draft professional emails and internal announcements.</li><li>Coordinate communication between departments.</li><li>Respond to routine inquiries professionally and promptly.</li><li>Support internal knowledge-sharing initiatives.</li></ul><p><strong>Office & Administrative Coordination</strong></p><ul><li>Maintain digital office systems and shared resources.</li><li>Track administrative supplies and software subscriptions where applicable.</li><li>Assist with vendor documentation and administrative records.</li><li>Support travel planning and expense documentation when required.</li><li>Ensure administrative processes remain organized and efficient.</li></ul><p><strong>Data & Reporting</strong></p><ul><li>Update internal databases and spreadsheets.</li><li>Compile weekly and monthly administrative reports.</li><li>Perform quality checks on records for accuracy and completeness.</li><li>Generate routine reports for management.</li></ul><p><strong>Process Improvement</strong></p><ul><li>Identify opportunities to improve administrative workflows.</li><li>Recommend efficiencies in documentation and communication.</li><li>Participate in projects aimed at improving operational effectiveness.</li><li>Assist in implementing new administrative tools and procedures.</li></ul><p><strong>What Success Looks Like</strong></p><ul><li>Maintain organized and accurate administrative records.</li><li>Communicate professionally with internal stakeholders.</li><li>Support smooth daily operations with minimal supervision.</li><li>Meet deadlines consistently.</li><li>Demonstrate reliability and strong organizational skills.</li><li>Contribute ideas that improve administrative efficiency.</li><li>Build positive working relationships across departments.</li></ul><p><strong>What We Offer</strong></p><ul><li>Competitive salary.</li><li>Fully remote work environment.</li><li>Flexible working arrangements.</li><li>Paid time off and company holidays.</li><li>Professional development and training opportunities.</li><li>Career growth within operations and administration.</li><li>Collaborative, supportive, and inclusive team culture.</li><li>Exposure to regional and international projects.</li><li>Performance-based recognition and advancement opportunities.</li></ul><p>PULSE (MENA) is committed to creating a diverse and inclusive workplace. We are dedicated to providing equal employment opportunities and fostering a respectful and collaborative work environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma required; Associate's or Bachelor's degree in Business Administration, Management, Communications, or a related field is preferred.</li><li>0 - 2 years of administrative, office support, customer service, internship, or similar experience.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage priorities and meet deadlines.</li><li>Comfortable working independently in a remote environment.</li><li>Professional attitude with strong interpersonal skills.</li><li>Willingness to learn new systems and administrative processes.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Previous internship or administrative support experience.</li><li>Experience working remotely or in a virtual team.</li><li>Familiarity with project coordination.</li><li>Knowledge of business communication standards.</li><li>Arabic language proficiency is a plus.</li></ul><p><strong>Technical Skills</strong></p><p>Candidates should have experience or familiarity with:</p><ul><li>Microsoft Office (Word, Excel, PowerPoint, Outlook)</li><li>Google Workspace (Docs, Sheets, Slides, Drive, Calendar)</li><li>Video conferencing platforms (Zoom, Microsoft Teams, Google Meet)</li><li>Collaboration tools (Slack or similar)</li><li>Task management platforms (Asana, Trello, ClickUp, or Monday.com)</li><li>Cloud document management systems</li></ul><p><strong>Core Competencies</strong></p><ul><li>Organization and planning</li><li>Time management</li><li>Communication</li><li>Professionalism</li><li>Confidentiality</li><li>Problem-solving</li><li>Adaptability</li><li>Collaboration</li><li>Initiative</li><li>Accountability</li><li>Attention to detail</li><li>Customer service mindset</li></ul>
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<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why this role matters: As a Client Delivery Specialist, you will be the on-site representative of Lucidya at our clients’ offices, responsible for managing and coordinating the delivery of assigned client projects.<br> You will work closely with client stakeholders and internal Lucidya teams to ensure smooth execution of project activities, timelines, and deliverables.<br> This is a hands-on, project-based role (1 year) where you will be embedded with a specific customer (on-site at their office), overseeing day-to-day coordination, tracking progress, addressing challenges, and ensuring that all project outcomes and deliverables are delivered as agreed.<br> You will play a key role in maintaining strong working relationships with clients and ensuring high-quality delivery across all assigned projects.<br> What You’ll Do Own end-to-end delivery of assigned client projects, from kickoff through final handover.<br> Act as the on-site Lucidya representative at the client office, managing day-to-day coordination and execution.<br> Build, track, and maintain detailed project plans, timelines, milestones, and deliverables.<br> Lead project implementation activities for Lucidya’s SaaS solutions in alignment with agreed scope.<br> Coordinate across internal teams (Product, Customer Success, Professional Services, Support) to ensure timely delivery.<br> Monitor project progress, manage risks, and proactively address challenges.<br> Manage client communication, updates, escalations, and expectations throughout the project lifecycle.<br> Ensure quality, compliance, and timely completion of all project outcomes and deliverables.<br> Maintain project documentation, status reporting, and handover materials.<br> Contribute to improving project delivery processes and best practices.<br> Who You Are: You’ve worked directly with customers in project-based or operational roles Bachelor’s degree in Marketing, Business Administration, or a related field (or equivalent practical experience).<br> 1-3 years of experience managing organic and/or paid digital campaigns Communication is one of your strong suits, you’re also able to effectively manage stakeholders of different cultures and seniorities You pride yourself on your time-management skills and can juggle multiple priorities effectively You thrive in fast paced environments and are highly adaptable to changing priorities You’re an excellent communicator, and are comfortable speaking in both Arabic & English Technical Skills: Proficient in Meta Ads Manager, Google Ads, and major social media platforms.<br> Experience with Google Analytics to monitor and analyze campaign performance.<br> Basic understanding of SEO principles.<br> Core Competencies Strong analytical skills with the ability to interpret data, identify trends, and optimize campaign performance.<br> Excellent communication and coordination skills What the hiring process will look like: Screening call with TA Technical interview with the hiring manager Offer</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<span></span><p><span><strong>Redefining Land, Air, and Sea Travel… Elevating Destinations.</strong></span></p><br><br>
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<p><span><strong>Coastal Transportation Services Company</strong>, a subsidiary of Red Sea Global, provides Transportation services at our Red Sea destination and is part of the Red Sea Global Group of companies. We specialize in providing transportation services to our Red Sea destination. As a subsidiary, Coastal Transportation Services Co. benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.</span></p><br><br>
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<p><span>Are you ready to transform the future of transportation? At <strong>Coastal Transportation Services Co</strong>., we are driven by innovation, creativity, and a passion for redefining transportation. Our team is shaping the future with cutting-edge projects, from autonomous vehicles to sustainable transportation solutions.</span></p><br><br>
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<p><span>We are seeking forward-thinking individuals eager to collaborate in a dynamic, fast-paced environment where ideas become reality. Join us in revolutionizing transportation and creating a smarter, more sustainable world—one innovation at a time.</span></p><br><br>
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<p><span>Join our visionary team and help shape the future of transportation!</span></p><br><br>
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<p><span><strong>Job Purpose:</strong></span></p><br><br>
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<p><span>To support the daily delivery and operational excellence of micro mobility services within the organization’s properties, with a focus on service performance, safety compliance, and asset management.</span></p><br><br>
<p><span>This role ensures consistent frontline execution, provides on-ground problem-solving, and bridges communication between field teams, service managers, and control centers.</span></p><br><br>
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<p><span><strong>Job Responsibilities:</strong></span></p><br><br>
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<p><span>Operational Execution</span></p><br><br>
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<li><span>Ensure micro mobility assets are deployed, recovered, and rotated in line with service schedules and demand.</span></li>
<li><span>Maintain oversight of service operations in real-time and act swiftly to resolve disruptions.</span></li>
<li><span>Support the operational introduction of new services, including bikes, scooters, or other micro mobility platforms.</span></li>
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<p><span>Compliance & Safety Monitoring</span></p><br><br>
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<li><span>Enforce safety protocols, route adherence, and equipment care across all field operators.</span></li>
<li><span>Support audits, inspections, and incident investigations, escalating concerns as needed.</span></li>
<li><span>Ensure operators are briefed, trained, and aligned with company safety expectations.</span></li>
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<p><span>Team Support & Coordination</span></p><br><br>
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<li><span>Act as the first point of support for operators, offering guidance, issue resolution, and operational updates.</span></li>
<li><span>Assist with onboarding, mentoring, and quality control for newly assigned team members.</span></li>
<li><span>Foster strong relationships between the field team, management, and maintenance providers.</span></li>
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<p><span>Asset Management</span></p><br><br>
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<li><span>Monitor and report on the condition, availability, and performance of all micromobility assets.</span></li>
<li><span>Support data collection and reporting to inform operational improvements and asset utilization.</span></li>
<li><span>Coordinate with internal and external teams to ensure assets are serviced, secured, and optimally used.</span></li>
</ul>
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<p><span>Customer Experience & Incident Response</span></p><br><br>
<ul>
<li><span>Support guest-facing services by resolving frontline issues and enhancing the service experience.</span></li>
<li><span>Document incidents, escalate where necessary, and follow up on resolutions.</span></li>
<li><span>Promote a culture of respect, professionalism, and customer care among operators.</span></li>
</ul>
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<p><span><strong>Job Requirements:</strong></span></p><br><br>
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<ul>
<li><span>Hands-on operational experience in transport, mobility, or logistics.</span></li>
<li><span>Strong understanding of compliance, safety, and service delivery standards.</span></li>
<li><span>Reliable, proactive, and solutions-oriented with the ability to work under pressure.</span></li>
<li><span>Excellent interpersonal skills and the ability to coordinate across teams and shifts.</span></li>
<li><span>Comfortable working on a rotational or shift-based schedule.</span></li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Tier I Technical Support Specialist — Smart Cooler Vending based in Saudi Arabia.<br><br>This is a fully remote technical support role focused on helping operators successfully run smart cooler vending equipment.<br><br>You will serve as the first point of contact for technical questions involving connected machines, mobile apps, payment readers, and basic connectivity issues.<br><br>The role combines customer communication, structured troubleshooting, technical information gathering, and detailed documentation.<br><br>You will help customers with onboarding, machine-status concerns, app-related questions, transaction issues, and approved first-line troubleshooting.<br><br>You will work closely with a Tier II technical team, providing clean and complete handoffs whenever deeper diagnosis or technical decisions are required.<br><br>Success in this role depends on being organized, technically curious, customer-focused, and comfortable following defined support processes.<br><br>This is an opportunity to build hands-on experience with smart vending technology, connected devices, payment systems, and real-world technical support.<br><br>Accountabilities<br><br>Customer Support Intake: Receive and respond to technical support requests through approved channels, identify the issue category, gather relevant customer and machine information, and determine the likely area involved, such as the mobile app, backend, physical equipment, POS, payment reader, or connectivity. Issue Documentation: Capture machine IDs, models, locations, timelines, error messages, screenshots, videos, troubleshooting history, and customer impact, including downtime, lost sales, failed transactions, or installation delays. Basic Troubleshooting: Guide customers through approved first-line troubleshooting procedures, including app checks, remote restarts, physical power cycles, and other documented steps. Monitor whether issues remain resolved and identify recurring offline events or transactions stuck in processing. Onboarding Support: Assist customers with routine setup and onboarding, app navigation, product libraries, pricing, templates, inventory, machine management, and preparation for technical-support sessions. Provide clear follow-up summaries and direct customers to approved training and knowledge resources. Connectivity Information Gathering: Collect the information required for deeper technical investigation, including whether equipment uses cellular, Wi-Fi, Ethernet, or a router; available facility IT support; physical signal limitations; and requested screenshots, speed-test results, photos, or status information. Payment & Transaction Support: Help identify whether transaction issues appear to originate within the application environment or payment ecosystem. Gather transaction dates, times, amounts, machine IDs, and supporting evidence before escalating issues involving payment readers, settlements, integrations, or other advanced payment concerns. Customer Communication & Follow-Up: Communicate calmly and professionally, acknowledge customer concerns, ask focused questions, explain technical steps in accessible language, provide realistic next steps, and maintain consistent communication throughout the support process. Escalation & Handoffs: Recognize when an issue exceeds the approved Tier I process and escalate it with a complete, structured handoff so the Tier II team can continue the investigation without repeating the initial diagnostic process. Support Records: Maintain accurate records of every troubleshooting step, customer response, outcome, and escalation status while clearly distinguishing confirmed facts from assumptions.<br><br>Requirements<br><br>Customer Support Experience: 1–3 years of relevant experience in technical support, customer support, help desk, field-service coordination, or a similar customer-facing environment. Technical Foundation: Basic understanding of smart devices, mobile applications, web dashboards, connected equipment, Wi-Fi, Ethernet, cellular connectivity, routers, and SIM-based connectivity. Troubleshooting Skills: Ability to follow structured troubleshooting checklists carefully, investigate symptoms methodically, recognize different types of machine, application, backend, POS, and payment-reader issues, and avoid skipping required steps. Communication: Strong written and verbal communication skills, with the ability to translate technical instructions into clear, simple language for non-technical customers. Documentation: Strong attention to detail and the ability to accurately record customer information, machine details, symptoms, timelines, evidence, troubleshooting actions, and outcomes. Customer Mindset: Calm, patient, professional, and empathetic when supporting frustrated customers or situations involving downtime, failed transactions, or operational disruption. Judgment & Escalation: Comfortable acknowledging when an issue is outside your expertise and escalating it appropriately rather than guessing or making unsupported recommendations. Organization: Strong follow-up habits and the ability to manage support requests, customer communications, screenshots, tickets, and other case information in a structured manner. Technical Curiosity: Willingness to learn smart cooler vending technology, connected equipment platforms, payment-reader fundamentals, connectivity workflows, and internal support procedures. Helpful Experience: Background in vending operations, unattended retail, POS or payment-reader support, basic networking, router/Wi-Fi/Ethernet/cellular troubleshooting, ticket-based help desk environments, or technical support for non-technical customers is an advantage. Role Boundaries: Must understand that Tier I is responsible for identifying issues, gathering information, performing approved basic checks, documenting findings, and escalating. Advanced connectivity architecture, backend changes, payment-reader replacement decisions, equipment recommendations, and deeper technical diagnosis remain outside the scope of this position unless specifically authorized.<br><br>Benefits<br><br>Compensation: $17–$27 USD per hour. Work Arrangement: Fully remote position. Employment: Full-time opportunity. Professional Development: Hands-on exposure to smart cooler vending technology, connected equipment, app-based platforms, payment systems, and real-world connectivity troubleshooting. Technical Experience: Opportunity to develop practical experience across customer technical support, IoT-connected equipment, mobile applications, POS/payment technologies, and structured escalation workflows. Role Details: Additional information regarding schedule, employment classification, system access, remote-work expectations, and other benefits will be reviewed with qualified candidates during the hiring process.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Senior FM Services Specialist Saudi National to join our team! In this role you will get to provide on-site technical oversight and operational governance of Integrated Facilities Management (IFM) services across large-scale workforce accommodation and community assets. You will monitor hard and soft FM services, contractor performance, asset condition, worker welfare, hygiene, maintenance, and service quality to ensure facilities operate safely, reliably, and in accordance with contractual requirements, SLAs, KPIs, and applicable standards.</p><p>What You'll Be Doing</p><ul><li>Provide day-to-day on-site oversight of Integrated Facilities Management (IFM) activities across workforce accommodation, residential blocks, common areas, dining facilities, and supporting infrastructure.</li><li>Lead routine field inspections to assess facility condition, operational performance, cleanliness, safety, and service quality.</li><li>Monitor FM contractors and service providers to ensure compliance with contractual requirements, approved procedures, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs).</li><li>Review contractor response times, work quality, preventive maintenance performance, and closure of service requests.</li><li>Identify operational deficiencies, engineering defects, maintenance issues, and service failures and initiate appropriate corrective actions.</li><li>Track corrective actions and follow up with contractors to ensure deficiencies are resolved within required timeframes.</li><li>Monitor contractor manpower, deployment, supervision, and service delivery across assigned facilities.</li><li>Conduct quality inspections of soft FM services, including cleaning, janitorial services, catering, waste management, pest control, and associated community services.</li><li>Audit mass-catering kitchens, food preparation and storage areas, dining facilities, and related operations for compliance with applicable food safety and hygiene requirements.</li><li>Inspect residential accommodation, washrooms, sanitation facilities, and common areas to ensure appropriate standards of cleanliness, hygiene, and worker welfare.</li><li>Monitor waste collection, recycling, disposal, and pest management activities across the asset.</li><li>Provide technical oversight of hard FM services and basic Mechanical, Electrical, and Plumbing (MEP) infrastructure.</li><li>Monitor planned preventive maintenance and corrective maintenance activities for HVAC, electrical, plumbing, water distribution, lighting, and other building systems.</li><li>Review maintenance schedules and verify completion of planned maintenance activities against approved requirements.</li><li>Monitor critical equipment condition, reliability, availability, and recurring maintenance issues.</li><li>Review asset registers and verify that asset information, maintenance status, and lifecycle records are maintained accurately.</li><li>Represent City Operations and Asset Management during joint inspections, snagging, commissioning, and handover of new residential blocks and facilities.</li><li>Identify outstanding defects and operational readiness issues during handover and track them through resolution and closure.</li><li>Verify that new assets are maintainable, accessible, documented, and operationally ready before acceptance.</li><li>Review O&M documentation, asset information, warranties, maintenance requirements, and other handover information as required.</li><li>Track resident maintenance requests, complaints, grievances, and service issues and coordinate with contractors to achieve timely resolution.</li><li>Escalate recurring or high-risk service failures to senior Asset Management and City Operations leadership.</li><li>Maintain accurate records of inspections, incidents, service failures, corrective actions, contractor performance, and operational issues.</li><li>Prepare daily and weekly FM reports, contractor performance assessments, incident logs, KPI/SLA updates, and management summaries.</li><li>Analyze recurring maintenance and service trends and recommend practical improvements to asset performance and service delivery.</li><li>Coordinate with Asset Management, City Operations, HSE, Security, Community Management, contractors, residents, and other relevant stakeholders.</li><li>Support emergency response, business continuity, and incident management activities affecting facilities and residential communities.</li><li>Promote safe working practices, high service standards, worker welfare, and continuous improvement across FM operations.</li><li>Perform other responsibilities associated with this position as appropriate.</li></ul><p>What Required Skills You'll Bring</p><ul><li>Diploma or Bachelor's Degree in Facilities Management, Mechanical Engineering, Electrical Engineering, Civil Engineering, Building Services, or a related technical discipline.</li><li>Minimum 10+ years of facilities management experience , including significant hands-on site supervision and contractor management experience.</li></ul><p><strong>Desired Candidate Profile</strong></p>Diploma or Bachelor's Degree in Facilities Management, Mechanical Engineering, Electrical Engineering, Civil Engineering, Building Services, or a related technical discipline. Minimum 10+ years of facilities management experience , including significant hands-on site supervision and contractor management experience. Strong experience supporting large-scale workforce accommodation, workers' villages, remote camps, high-density residential compounds, or similar operational facilities . Demonstrated experience managing or overseeing Integrated Facilities Management (IFM) service providers. Strong working knowledge of both hard and soft FM services , including: HVAC and mechanical systems Electrical systems Plumbing and water distribution Planned and corrective maintenance Cleaning and janitorial services Catering and food services Waste management Pest control Hygiene and sanitation Experience monitoring contractor performance against contractual SLAs and KPIs. Strong understanding of planned preventive maintenance (PPM), corrective maintenance, work orders, and service request management. Experience conducting facility inspections, identifying defects, and tracking corrective actions through closure. Knowledge of asset management, asset registers, equipment condition monitoring, and lifecycle maintenance principles. Experience supporting facility handover, snagging, commissioning, and operational readiness activities. Understanding of worker welfare, accommodation quality, hygiene, and facility safety requirements. Ability to interpret FM contracts, scopes of work, performance requirements, and service specifications. Strong problem-solving skills and ability to resolve operational issues in a fast-paced environment. Ability to direct and influence contractor workforce teams without direct administrative reporting authority. Strong attention to detail with the ability to identify recurring operational and service quality issues. Strong written and verbal communication skills. Ability to prepare clear operational reports, inspection findings, incident logs, and contractor performance assessments. Ability to work independently and make appropriate operational decisions within assigned authority. Strong stakeholder management and multidisciplinary coordination capabilities.Experience supporting Saudi Arabian giga-projects, major master-planned developments, workforce villages, or large residential communities .Experience within City Operations, Asset Management, Facilities Management, Community Operations, or Property Management environments. Professional Facilities Management certification such as CFM, FMP, IWFM, or equivalent is preferred. NEBOSH, IOSH, OSHA, or equivalent HSE qualification is an advantage. Experience using CAFM, CMMS, asset management, or digital inspection platforms .Experience developing and monitoring FM dashboards, SLA/KPI scorecards, contractor performance reports, and service improvement plans. Knowledge of food safety, catering hygiene, sanitation, and high-volume food service operations. Experience managing outsourced hard and soft service providers within complex operational environments. Familiarity with lifecycle planning, asset condition assessments, preventive maintenance optimization, and reliability improvement. Experience reviewing O&M manuals, warranties, asset data, maintenance plans, and handover documentation. Knowledge of emergency response, incident management, and business continuity requirements within residential communities. Experience working within Delivery Partner, PMC, client-side, or major program environments. Strong contractor management, negotiation, and performance improvement capabilities. Ability to analyze operational trends and recommend practical improvements to service quality, asset reliability, and resident experience. Strong commitment to worker welfare, safety, operational excellence, service quality, and continuous improvement.
<p>Your Mission An exciting opportunity has arisen for a Senior Specialist, Services and Solutions Procurement . The successful candidate will develop and drive a project procurement strategy to support hub business growth, profitability, and cash flow improvement whilst maintaining strong cross-functional relationships, ensuring, and maintaining a customer-driven ethos and continuously improving our total cost of acquisition performance. The role encompasses responsibility for Project Resale materials & services, Non-Project purchasing, Logistics, and other functional areas as required by the business. An important element of the role will be formulating risk management strategies and participating with stakeholders to review and mitigate risks within the business. The role is designed to offer development opportunities, place the employee at the heart of strategic initiatives and provide exposure to other business disciplines. Essential Responsibilities: Develop and drive project procurement strategy to support hub business growth, profitability, and cash flow improvement through continuous productivity improvement initiatives. Involve in Procurement activities associated with the effective purchasing of Project requirements by the Procurement Department in accordance with Project or end-user schedules, specifications, and budgets. Develop and responsible in conjunction with Project Managers/Coordinators for the Project Procurement Plan and Execution Strategy for individual Projects. Identify and qualify key 3rd party suppliers and sub-contractors for framework agreements to provide competitive pricing and services to support the Pre-bid winning rates and during project execution to improve project gross margin Develop and administer bid panels, issue bid requests, coordinate answers to bidder questions, analyze bids, preparing commercial bid summaries and recommendations in accordance with established procedures Influence project bid/proposal process by ensuring the best 3rd party strategy to give SES PA a competitive cost position during customer pursuits Ensures that the procurement process is in adherence to company and client requirements, company policies, and procedures to ensure successful delivery of project requirements. Ensures that all purchases are competitively bid or that sufficient justification and documentation are obtained to allow non-bid purchases. Evaluate risk and implement an appropriate risk management plan to prevent both cost and schedule overrun and ensure continuity of supply for the projects. Collaborate and develop with Sales/Proposal, Project Delivery, and Peers across the hub to drive competitive material productivity and operational synergies to leverage on spending to achieve competitive pricing, quality, delivery, and risk management with the supply base Handle and manage Project RFQs, commercial evaluations, PO award, and PO administration to final delivery and PO close out. Develop and maintain a commercially sound Vendor base, survey the market for new supply sources including non-traditional ones and maintain Project Approved Vendor List . Manage the evaluation of vendor performance on a continuous basis Provide logistics & warehouse support to the Project delivery team including seaworthiness packing and delivery of the completed system to customer sites. Deploy digital transformation and tools, improve, and streamline the end-to-end process Ensure Trade compliance requirements and adhere to the rules, due diligent check Any other task as assigned Promote integrity, professionalism, and adherence to Schneider Electric ethical standards. Drive continuous improvement in all areas of supply chain activity and participate in improvement initiatives throughout the organization. Drive and ensure compliance with all regional and global policies, procedures, and quality accreditations. Issue Requests for Quotation (RFQs) as necessary to support project pursuit opportunities. Perform bid analysis and make recommendations in collaboration with relevant stakeholders. Ensure compliance with all regulatory requirements including import/export tariffs and documentation, trade compliance, customs, and revenue. Manage and undertake expediting activities across all third-party and inter-company supply chains. Degree in Supply Chain/Engineering and min 7 years of related experience in process automation, Engineering Procurement & Construction (EPC), or Large Oil & Gas industries preferably. Experience with Sub-contract services & out-sourcing Strong Knowledge of Project procurement practices and cost structures; strong negotiation skills and contract law. Excellent verbal and written communication skills and attention to detail are required. Ability to interact effectively with various levels of management is required. Outstanding verbal, presentation & facilitation skills plus effective listening skills, high energy, and engagement. Strong knowledge of procurement practices, regulations, and policies. Strong knowledge of contract types, contractual terms and conditions, and experience in negotiating and developing contracts with suppliers. Experience in international sourcing and development of global supplier relationships. Strong team player with experience of participation in cross-functional team improvement activities. Ability to work in a fast-moving environment, demonstrate confident decision-making capability, and achieve credibility with colleagues at all levels. Strong organizational skills with the ability to make decisions and manage time effectively. Sound understanding of other business functions, particularly Project Management, Tendering, and Finance. Experience in using integrated ERP systems (SAP) including procurement tools such as SRM. Experience in operating within a cross matrix organization advantageous. English fluency to business standard essential. Demonstrates SE Core Values Project management and problem-solving skills with the ability to demonstrate a track record of achievements to date A good team player with a passion for excellence and driving improvements. Is customer-focused and has a sense of urgency to resolve issues timely and effectively. Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It s more than just pay and benefits it s a meaningful investment in you. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Supply Chain/Engineering</li><li>min 7 years of related experience in process automation, Engineering Procurement & Construction (EPC), or Large Oil & Gas industries preferably.</li><li>Experience with Sub-contract services & out-sourcing</li><li>Strong Knowledge of Project procurement practices and cost structures; strong negotiation skills and contract law.</li><li>Excellent verbal and written communication skills and attention to detail are required.</li><li>Ability to interact effectively with various levels of management is required.</li><li>Outstanding verbal, presentation & facilitation skills plus effective listening skills, high energy, and engagement.</li><li>Strong knowledge of procurement practices, regulations, and policies.</li><li>Strong knowledge of contract types, contractual terms and conditions, and experience in negotiating and developing contracts with suppliers.</li><li>Experience in international sourcing and development of global supplier relationships.</li><li>Strong team player with experience of participation in cross-functional team improvement activities.</li><li>Ability to work in a fast-moving environment, demonstrate confident decision-making capability, and achieve credibility with colleagues at all levels.</li><li>Strong organizational skills with the ability to make decisions and manage time effectively.</li><li>Sound understanding of other business functions, particularly Project Management, Tendering, and Finance.</li><li>Experience in using integrated ERP systems (SAP) including procurement tools such as SRM.</li><li>Experience in operating within a cross matrix organization advantageous.</li><li>English fluency to business standard essential.</li><li>Demonstrates SE Core Values</li><li>Project management and problem-solving skills with the ability to demonstrate a track record of achievements to date</li><li>A good team player with a passion for excellence and driving improvements.</li><li>Is customer-focused and has a sense of urgency to resolve issues timely and effectively.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Senior Technical Specialist Data Integrity Salary: Competitive Location: Taif, Saudi Arabia JOB PURPOSE BAE Systems is the UK Government s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships. Lead and manage critical aspects of Typhoon Technical Support Service (TTSS) related to data integrity and management. Primary focus will be on ensuring the accuracy, consistency, and reliability of data within the Maintenix Integrated Maintenance Solution (IMS) and other related systems. Support the Technical Services Manager by overseeing data policies, assessing data change requests, and resolving data queries. This role requires strong collaboration with internal and external stakeholders to maintain high data standards and support the depth maintenance program. JOB ACCOUNTABILITIES Ensure the accuracy and integrity of data within the Maintenix IMS and other related systems, supporting the depth maintenance program and satisfying data analysis requirements. Assess and manage Data Change Requests (DCR) and any corresponding changes in IMS or Engineering Sub System (ESS) to sustain Typhoon Reference Data throughout its lifecycle. Test and validate reference and business data changes before their implementation into the live IMS Maintenix system. Resolve reference data queries, define amendments, and issue new data, authorising manual or automatic script file changes as needed. Assess and compare data integrity relating to aircraft and component life data stored in separate sources, including ESS, Technical Publications, and IMS Maintenix. Analyse Technical Specialist Reports and data provided by the In-Service Data Management Team to identify adverse trends and recommend improvements. Maintain local processes and procedures related to ESS Data Integrity. Establish and maintain effective communication between the UK-based In-Service Support Team (ISST), In-Kingdom Industry Participation (IKIP), Typhoon Design Support Team, Typhoon Approved Maintenance Organisation (AMO), European Industry via the BTSC at Warton, and the RSAF. Ensure that Technical Requests (TR) and other discrete tasks are satisfied within contracted KPMs. Prepare inputs to monthly and other TTSS performance reports, summarising TR activities, recording TR performance, and proposing potential improvements. Act as a subject matter expert (SME) for Typhoon IMS and ESS, providing technical advice to AMO, RSAF, and other TTSS stakeholders within approved data. Support TTSS data analysis, including from the In-Service Data Management Team, to identify trends in maintenance or operations and propose potential improvements. Provide structured on-the-job training, coaching, advice, and mentoring for RSAF and Saudi National Technical Specialists as required. RECRUITMENT SPECIFICATION Essential: Extensive post qualification practical maintenance/CA experience supported by formal record, including a minimum requirement of 5 years within relevant CA environment. Substantial Typhoon Data (ESS or IMS) experience. Strong knowledge of Typhoon aircraft systems, and associated support products, with experience in troubleshooting, repair, and maintenance. Ability to communicate technical information clearly and effectively to both technical and non-technical stakeholders. A recognised qualification to NVQ3/ONC/OND/BTEC level in a relevant technical discipline, or a technical apprenticeship, or suitable equivalent technical qualification acceptable to M&CA, OR Part 66 licensed (current or lapsed), or suitable equivalent technical license acceptable to M&CA. And Saudi Engineering Council (SEC) Registration. Fluent in English, with excellent communication skills, both written and verbal. Desirable: Should be able to work on his own initiative to resolve complex technical issues. Should have broad aerospace and defence company / industry knowledge. Experience in managing Technical Requests (TRs) and using systems such as TeamCenter for Request resolution. Computer literate with a sound understanding of the Microsoft Office suite. NVQ5/BTEC/HND or Degree in a relevant technical discipline, acceptable to M&CA. Incorporated or Technician Engineer with an appropriate professional institute such as Saudi Council of Engineers, Royal Aeronautical Society or Institute of Engineering & Technology. EXPATRIATE EMPLOYEE BENEFITS In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia. SAUDI NATIONAL EMPLOYEE BENEFITS In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities BAE Systems At BAE Systems, we provide some of the world s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of 89,600 people in more than 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure. All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>RECRUITMENT SPECIFICATION Essential: Extensive post qualification practical maintenance/CA experience supported by formal record, including a minimum requirement of 5 years within relevant CA environment. Substantial Typhoon Data (ESS or IMS) experience. Strong knowledge of Typhoon aircraft systems, and associated support products, with experience in troubleshooting, repair, and maintenance. Ability to communicate technical information clearly and effectively to both technical and non-technical stakeholders. A recognised qualification to NVQ3/ONC/OND/BTEC level in a relevant technical discipline, or a technical apprenticeship, or suitable equivalent technical qualification acceptable to M&CA, OR Part 66 licensed (current or lapsed), or suitable equivalent technical license acceptable to M&CA. And Saudi Engineering Council (SEC) Registration. Fluent in English, with excellent communication skills, both written and verbal. Desirable: Should be able to work on his own initiative to resolve complex technical issues. Should have broad aerospace and defence company / industry knowledge. Experience in managing Technical Requests (TRs) and using systems such as TeamCenter for Request resolution. Computer literate with a sound understanding of the Microsoft Office suite. NVQ5/BTEC/HND or Degree in a relevant technical discipline, acceptable to M&CA. Incorporated or Technician Engineer with an appropriate professional institute such as Saudi Council of Engineers, Royal Aeronautical Society or Institute of Engineering & Technology.</p><p></p></section>
About OSUS:<br>Our journey began in 2006 in the city of Riyadh, driven by an ambitious vision to lead the next generation of commercial, residential, and mixed-use real estate projects. Since then, we have continued to establish our presence as a developer redefining the concept of real estate development through projects rooted in integration, innovation, thoughtful design, and modern technological solutions that elevate the end-user experience, whether individuals or businesses. We believe that mixed-use developments represent the future of urban planning. Guided by this vision, we create projects that merge urban functions into a single space, reshaping daily life in a more efficient and flexible way. We design vibrant destinations where living and working intersect, and where commercial and entertainment facilities harmonize within an integrated environment, fulfilling individual aspirations and supporting the growth of modern communities. At OSUS, we continue to build on this approach, inspired by Saudi Arabia’s Vision 2030 and committed to developing real estate solutions that elevate the urban landscape, meet the ambitions of individuals and investors, and align with the evolving nature of cities and future lifestyles.<br>Job Summary:<br>The sales specialist is a pivotal and practical position, responsible for the implementation of sales in the project entrusted to him in coordination with the project sales manager and the work team.<br>He will be responsible for carrying out real estate sales and marketing operations in the field.<br>Responsibilities are not limited to:<br>Managing all aspects of marketing and selling commercial properties, residential properties and off-plan sales in the field. Constantly reviewing any updates in the field of real estate marketing and best practices and working to apply them. Commitment to the annual sales plan by ensuring the correctness of implementation and achieving sales targets and submitting a periodic report on sales performance. Carrying out practical promotion, deployment and marketing of residential and commercial units and vacant spaces to attract customers and achieve sales goals. Collect information from competitors regarding prices, payment methods, real estate market growth, and conduct and improve sales analysis. Build relationships with potential customers to expand sales opportunities and maintain a good relationship with key and target customers. Search for new strategies and sales methods to increase sales of raw lands, residential and commercial units, and villas. Follow-up and confirmation of payment operations at the scheduled times and specified according to the approved contracts, and notify the management in the event of any delay in payment and adherence to the credit policy approved by the company. Understanding the budgets, including expenditures, research and development appropriations, return-on- investment and profit-loss projections. Submit daily, monthly and annual sales reports that reflect its performance and overall workflow. Maintaining sales volume by understanding all project details, preferential features, and the ability to explain them to customers. Coordinating and working with the customer experience and marketing departments to follow up on customer requirements. Forged strong connections with real estate agents and brokers. Perform any other tasks assigned to him by the line manager within the scope of work.<br>Qualifications:<br>Bachelor's or Diploma in Business Administration or Marketing, or a related field.1-3 years of relevant experience in real estate development or sales. Good knowledge of Microsoft Office. Experience in dealing with marketers, real estate offices and brokers. Has a high ability to persuade and communicate effectively.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.<br>Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
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<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
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<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Purpose of Job Jobholders at this level are experienced professionals capable of conducting work with general directions. They are primarily concerned with developing solutions to challenges which require some analysis to understand and resolve, and addressing issues escalated from junior levels. They undertake complex operational activities including supporting in setting data management policies, developing plan to raise awareness in data protection and automation, managing implementation of plan, reviewing identified issues, developing and managing new data management projects ensuring proper delivery of services requested by ZATCA s functions. Job Resposiblites Job Details Data Management Planning Review National Data Management Office (NDMO) approved standards and policies to update ZATCA s current data guides accordingly ensuring continuous adherence with NDMO requirements Conduct an assessment identifying needs and challenges related to data management to highlight needed requirements for efficient data management and define improvement areas Define data management policies, procedures and guidelines in line with set strategy and ZATCA s overall strategic priority Develop data management plan to raise awareness in data protection, automation and storage topics across the organization Devise list of data management KPIs in line with strategic objectives to ensure proper follow-up Communicate data management policies, guidelines, strategy and plan with related stakeholders and provide support to secure clear understanding Develop and install programs managing meta data and information assets to ensure data integrity and quality Define data owners and create accordingly roles, responsibilities and rules on related data systems to facilitate traceability of data breaches Data Management Follow-up on implementation of data management plans while identifying related data issues and ensuring timely resolution Identify improvement areas and develop accordingly needed new data management projects to optimize the use of data within the bounds of policies and guidelines Execute data management projects in line with timeline objective and management direction while ensuring proper delivery of services requested by ZATCA s functions Follow-up on implementation of improvement action plan to minimize facing new data related issues Develop reports for related stakeholders highlighting ZATCA s compliance levels with data standards and policies Organization and Operations Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner Escalate complex problems to the relevant person to ensure cases/issues are closed properly Perform other duties as requested People Management Train junior staff on the different job activities to ensure transfer of know-how, when applicable Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff Support junior staff or direct reports in order to execute their duties according to set policies and processes Communication and Contacs</p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor s degree in Data Science, Computer Science or equivalent is required Experience A minimum of 4 years of relevant experience Competencies IT Compliance - Proficient Policy Making - Proficient Data Analytics - Proficient Data Management Planning and Design - Advanced Data Processing - Advanced Database Design and Operations - Proficient Professionalism - Proficient Collaboration and Communication - Developing Results Oriented - Proficient Customer Focus - Proficient Enablement of Change and Innovation - Developing</p>
<p>Primary contact to provide customers with assay, application, operator, system and instrument support and troubleshooting by phone or e-mail using our remote diagnostic tools Responsible for effective telephonic troubleshooting with customers as well as Field Service personnel concerning reagent and instrument problems. Responsible for dispatching calls requiring Field Service visit, scheduling and following up Primary contact for customer requests related to CRLB products, customer agreements etc. Succession of this role is measured by customer satisfaction score (NPS), support key performance indicator, service capacity and phone resolution rates. Troubleshooting Initial telephonic contact with customers to determine analyzer, operator, application or reagent problems Performs telephonic troubleshooting with customer to reach possible resolution of issue. Dispatches FSE to customer if telephonic troubleshooting was unable to resolve customer issue or site repair is the first option of the reported issue / instrument error code. Provides in field application support and troubleshooting for the respective region. Field Personnel Dispatching Priorities field service calls recognize and resolve resource availability situations with the skillful management of the utilization and logical deployment of FSEs to improve the levels of customer service Collaborates with the FSEs to close all service calls timeously in order to meet Divisional requirements Follows up on critical service calls for feedback on customer satisfaction levels. Medical Events Evaluates all customer calls according to Medical Event reporting process to identify Potential Reportable Events (pREs) and forwards all relevant data, if applicable to Medical Event Group in US On request of Medical Event Group provides additional information for reportability decisions. Reports any death or serious injury to the Medical Event Group in US by phone or emails without any delay. Documentation & Reporting Reports incidents and critical issues directly to Call Centre Manager Each customer contact will be logged in CMS Next Call Management System and evaluated and coded according to the Call Registration process outlined in LU-CAPA-REG leaning unit. On request Product Quality provides additional information required for complaint investigation. Communicates complaint investigation results to customer and provides customer s feedback to Quality and management.</p><p><strong>Desired Candidate Profile</strong></p><h2>Who are You:</h2><ul><li>Education & Skills B.Sc. Degree in Medical Technology or Biomedical Engineering</li><li>0-2 Work Experience in related field to Medical Laboratory Diagnostics</li><li>Fluent/Native Proficiency in writing, reading and speaking English & Arabic</li><li>Ability to work independently, demonstrate problem solving skills and ability to escalate when necessary</li><li>High Problem Solving & Troubleshooting skills</li><li>Basic computer skills e.g. Excel, Word and PowerPoint</li><li>Basic IT / Networking Knowledge</li><li>Strong Telephone & Communication skills.</li><li>Background Knowledge of the diagnostic market especially Immunology & Clinical Chemistry Products</li><li>Knowledge of regulations and standards affecting IVDs and Biologics</li><li>Understands scientific terminology and literature</li><li>Successful engagement with customers, specifically lab staff</li><li>Enthusiastic team player</li><li>Can Do attitude with strong interpersonal relations and personal adaptability</li><li>Excellent time management and organization skills</li><li>Has great attention to detail and accuracy in what they do and takes pride in delivering high-quality results.</li></ul><h2>Required Qualifications</h2><ul><li>Bachelor's / Biomedical Engineer or laboratories</li><li>Licenses Saudi Council of Engineers / SCE or Saudi Commission for health specialties/ SCHS.</li><li>Minimum Skills Required: Excellent communication & presentation skills with strong interpersonal</li><li>Personal Characteristics: Excellent communication, interpersonal skills, discipline, flexibility, work with team.</li></ul>
<p>Ensure timely and accurate bookings and perform monthly closing activities to report US GAAP financials to Regional Management in Europe and the consolidation team in the United States Perform and/or review specific account analysis and reconciliations on a periodic basis to ensure compliance with internal policies, Sarbanes-Oxley (SOX) and internal control system standards. Support the external auditors during the annual statutory audit, including preparation of financial statements, respective documentation and assistance during the audit process. Perform analysis on operating expenses by cost center and division to support the financial analysts Key contact person for numerous internal stakeholders such as shared service centers, internal audit, Group consolidation team, payroll, tax and treasury Assist the Financial Controller in leading the accounting team Ad-hoc tasks and projects as required Working Capital Management: Ensure necessary working capitals are met, Monitor and follow up collections and outstanding claims from customers, Disbursement Functions: Review disbursement transactions including compliance with financial controls and Foreign Corrupt Practice Act (FCPA requirements), Manage audit processing of employee expense reimbursements and Citi Corporate Card activity monitoring, Manage monthly expense budget versus actuals, including but not limited to sponsorship activities and its financial compliance approvals, Monthly accruals process, Work with Shared Service center for payment processing, follow up and timely conflict resolution, Timely identification and resolution of disbursement related issues Compliance Tracker/Monitoring: Work with the Compliance Committee Team in monitoring outliers in marketing activities using internal tools, Review items of interest for adequacy of supports and remediation. Other Tasks: Assist the Financial Planning team on headcount and cost center expense analysis Meet accounting financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Confirm financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; preparing special reports. Maintain accounting controls by establishing a chart of accounts; defining accounting policies and procedures. Guide other departments by researching and interpreting accounting policy; applying observations and recommendations to operational issues. Maintain financial security by establishing internal controls. Avoid legal challenges by understanding current and proposed legislation; enforcing accounting regulations; recommending new procedures. Protect organization's value by keeping information confidential. Accomplish accounting and organization mission by completing related results as needed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Professionally Certified Chartered accountant/ACCA/CMA/Master of Commerce from International Institute or pursuing towards the same, MBA Finance with relevant experience will also be desirable</li><li>Relevant working experience (+5 years) in an accounting/finance department</li><li>Pharmaceuticals experience shall be preferred but not essential.</li><li>Experience in project management with strong capabilities in simultaneously managing various tasks, prioritizing them and respecting strict deadlines is essential for this role</li><li>Excellent understanding and experience within a matrix organization</li><li>Fluent in English both oral and written, with Arabic knowledge being a plus</li><li>Big 4 experience is highly desirable</li><li>Possess Can do approach, having high sense of ownership and urgency.</li><li>Knowledge of ERP systems, preferably experienced with SAP (FI), proficient with MS Office, mainly Excel (Pivot, Macros)</li><li>Not afraid to go through details.</li><li>Possess leadership skills and able manage a team thru difficult times, Excellent analytical and communication skills.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>Be the change. Join the world’s most visionary developer.</strong></span></p><br><br>
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<p><span>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</span></p><br><br>
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<p><span>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p><br><br>
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<p><span><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p><br><br>
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<p><span><strong>Job Purpose:</strong></span></p><br><br>
<ul>
<li><span>Support the administration, optimization, and continuous improvement of Red Sea Global's Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud) for the Residential Development division.</span></li>
<li><span>The Senior Specialist is responsible for maintaining CRM configurations, supporting automation, ensuring data integrity, producing reports and dashboards, and partnering with business stakeholders to enhance CRM performance and user adoption. The role acts as a subject matter expert, reporting to the CRM Manager to support the CRM strategy established by Sales Operations leadership.</span></li>
</ul>
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<p><span><strong>Functional Responsibilities</strong></span></p><br><br>
<ol>
<li><span>Support the execution of the Residential CRM roadmap and contribute to ongoing Salesforce enhancements.</span></li>
<li><span>Configure and maintain Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud), including workflows, validation rules, dashboards, reports, and user permissions.</span></li>
<li><span>Maintain CRM governance processes, change requests, release documentation, and system configuration records.</span></li>
<li><span>Develop operational dashboards and reports to monitor sales performance, pipeline activity, case volumes and resolution times, campaign performance, and CRM adoption.</span></li>
<li><span>Deliver end-user training, user guides, and day-to-day CRM support.</span></li>
<li><span>Configure and support Service Cloud case management, including queues, assignment and escalation rules, Omni-Channel routing, entitlements/SLAs, and knowledge articles for the resident and owner service teams.</span></li>
<li><span>Support Marketing Cloud campaign execution, including journeys, email and landing-page templates, audience segmentation, consent/preference management, and lead and enquiry capture through to Sales Cloud handoff.</span></li>
<li><span>Monitor data quality and execute regular data cleansing, validation, and de-duplication activities.</span></li>
<li><span>Support CRM integrations and coordinate with IT and external vendors on system enhancements.</span></li>
<li><span>Gather business requirements from Sales and Marketing teams and recommend CRM process improvements.</span></li>
<li><span>Monitor CRM adoption and prepare regular reports on system usage, compliance, and data accuracy.</span></li>
<li><span>Stay current with Salesforce best practices and recommend improvements to increase system efficiency.</span></li>
<li><span>Support the evaluation and rollout of Salesforce AI capabilities, including Agentforce agents, Einstein features, and prompt templates, to automate routine sales and service tasks and improve response times.</span></li>
</ol>
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<p><span><strong>Job Requirements: </strong></span></p><br><br>
<br>
<p><span><strong>Experience</strong></span></p><br><br>
<ul>
<li><span><strong>3+ years of hands-on Salesforce administration and CRM support across Sales Cloud, Service Cloud, and Marketing Cloud</strong>.</span></li>
<li><span>Experience supporting enterprise Salesforce implementations.</span></li>
<li><span>Salesforce Administrator certification required; Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist, or Agentforce Specialist preferred.</span></li>
<li><span>Demonstrated experience delivering end-to-end lead-to-customer-service processes, working alongside sales, marketing, and customer service stakeholders.</span></li>
<li><span>Experience in real estate, hospitality, or luxury customer environments preferred.</span></li>
</ul>
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<p><span><strong>Technical Competencies:</strong></span></p><br><br>
<br>
<p><span>Salesforce Administration - Advanced</span></p><br><br>
<p><span>CRM Strategy Support - Advanced</span></p><br><br>
<p><span>Automation & Workflow Design - Advanced</span></p><br><br>
<p><span>Data Governance - Advanced</span></p><br><br>
<p><span>Reporting & Analytics - Advanced</span></p><br><br>
<p><span>Stakeholder Management - Advanced</span></p><br><br>
<p><span>Integration Support - Intermediate–Advanced</span></p><br><br>
<p><span>User Training & Adoption - Advanced</span></p><br><br>
<p><span>Agentforce - Desired</span></p><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2><span >Position Overview</span></h2><p><span >As a Remote Customer Admin Support Specialist, you will serve as the primary point of contact for customer administrative inquiries while providing essential operational support to internal teams. You will be responsible for managing customer communications, maintaining accurate records, coordinating administrative workflows, and ensuring a high standard of customer satisfaction.</span></p><p></p><p><span >The ideal candidate is an excellent communicator with strong organizational skills, a customer-first mindset, and the ability to multitask while maintaining accuracy and professionalism.</span></p><p></p><h2><span >Key Responsibilities</span></h2><h3><span >Customer Support</span></h3><ul><li><span >Respond promptly and professionally to customer inquiries via email, chat, phone, and other communication channels.</span></li><li><span >Provide accurate information regarding products, services, policies, and procedures.</span></li><li><span >Resolve customer concerns efficiently while maintaining a positive customer experience.</span></li><li><span >Escalate complex issues to the appropriate departments when necessary.</span></li><li><span >Follow up with customers to ensure issues have been fully resolved.</span></li><li><span >Maintain high customer satisfaction through timely and effective communication.</span></li></ul><h3><span >Administrative Support</span></h3><ul><li><span >Manage and maintain customer records with a high level of accuracy.</span></li><li><span >Process customer requests, updates, documentation, and administrative forms.</span></li><li><span >Prepare reports, spreadsheets, and other business documents as required.</span></li><li><span >Schedule meetings, appointments, and coordinate calendars when necessary.</span></li><li><span >Organize digital files and ensure documentation is properly maintained.</span></li><li><span >Assist with data entry, record management, and database updates.</span></li></ul><h3><br></h3><h2></h2><h2><span >Required Qualifications</span></h2><ul><li><span >Bachelor's degree or equivalent work experience.</span></li><li><span >Minimum 1–3 years of experience in customer service, administrative support, virtual assistance, or a similar role.</span></li><li><span >Excellent written and verbal communication skills in English.</span></li><li><span >Arabic language proficiency is highly preferred.</span></li><li><span >Strong organizational and time management skills.</span></li><li><span >Exceptional attention to detail.</span></li><li><span >Ability to prioritize multiple tasks and meet deadlines.</span></li><li><span >Strong problem-solving and critical-thinking abilities.</span></li><li><span >Ability to work independently with minimal supervision.</span></li><li><span >Professional, customer-centric attitude.</span></li></ul><h2></h2><h2><span >Technical Skills</span></h2><p><span >Experience using:</span></p><ul><li><span >Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</span></li><li><span >Google Workspace (Docs, Sheets, Drive, Calendar)</span></li><li><span >CRM systems (Salesforce, HubSpot, Zoho CRM, or similar)</span></li><li><span >Customer support platforms (Zendesk, Freshdesk, Intercom, or similar)</span></li><li><span >Video conferencing tools (Zoom, Microsoft Teams, Google Meet)</span></li><li><span >Project management tools such as Trello, Asana, Monday.com, or ClickUp</span></li></ul><h2></h2><h2><span >Preferred Qualifications</span></h2><ul><li><span >Previous experience supporting customers within the MENA region.</span></li><li><span >Experience working in a remote or distributed team.</span></li><li><span >Familiarity with customer success or customer experience best practices.</span></li><li><span >Experience handling confidential customer information.</span></li><li><span >Knowledge of administrative process improvement and workflow optimization.</span></li></ul><p><strong>Desired Candidate Profile</strong></p><p><br></p>