Information Systems Jobs in Saudi

HR Specialist <br>Company CTRD Company for Business Services (CTRD Arabia) is a company registered in the Kingdom of Saudi Arabia. Company Overview CTRD Arabia is a specialist professional services firm working in complex and challenging environments around the world.  We work closely with our partners to provide government grade national security solutions. We place a great deal of value in strong personal relationships - becoming trusted advisers to our patrons and working with them to identify and resolve their security challenges. People are at the heart of what we do, both within our organisation and when working with others externally. Our success is built on getting our relationships right, delivering on what we commit to, holding ourselves accountable, and maintaining humility in everything we do. Our priorities are people, project and profit, in that order. <br>Background & Role Overview Having grown at pace, we have identified a need to invest in our People Team which will enable us to further create a high performing, agile function that acts as an enabler to our organisation and our colleagues and supports our overall business strategy and growth agenda. Working within the People team, the HR Specialist is responsible for the day-to-day delivery of HR operations and employee lifecycle administration associated with a specific organisational design project and programme of activity in Saudi Arabia. The role provides practical support across onboarding, employment documentation, HR data management, employee records, and contracts management through Qiwa portal. The role will support accurate and compliant HR administration in respect of the project, ensuring employee information is properly maintained, employment actions are completed on time, and documentation is stored in line with company requirements. The HR Specialist will support new hire onboarding of transferring team members by coordinating joining requirements and delivering induction sessions to help employees understand company policies, HR processes, and key employment requirements. <br>Location Riyadh Hours of Work 40 hours per week Contract Type 12-month Fixed Term Contract <br>Role Responsibilities Support HR operations and employee lifecycle administration for consultants transferring to CTRD Arabia employees in the Kingdom of Saudi Arabia. Prepare, update, maintain and organise employee documentation, including employment contracts, onboarding records, personal files, signed forms, HR letters and supporting documents for the defined population. Maintain accurate employee data and HR records across internal trackers, HR systems, shared folders and employee files, ensuring information is complete, current and audit ready. Deliver HR induction sessions for team members transferring to Qiwa contracts as an outcome of the organisation design programme Support Qiwa portal administration, including employment contract actions, contract amendments, employee information updates, acceptance tracking and related HR compliance follow-up for the in-scope population. Support monthly HR reporting by preparing, checking and updating employee data, onboarding status, portal actions and headcount records in respect of the in-scope population. Maintain confidentiality of employee information and ensure HR records are handled in accordance with company policy and applicable data protection requirements. Support internal HR process improvements, including, trackers, filing structures, induction materials and system administration workflows for the in-scope team. Requirements Essential 3 - 5 years of experience in HR operations, HR administration, shared services, onboarding, or a similar HR support role in Saudi Arabia. Hands-on experience using or supporting Qiwa, GOSI and Mudad portals. Good understanding of employee onboarding, employment documentation, HR records management and employee lifecycle administration. Strong organisational skills and ability to manage multiple trackers, deadlines and follow-ups accurately. Excellent attention to detail and accuracy in document keeping, data keeping and employee file management. Ability to handle confidential employee information with discretion and professionalism. Good communication and interpersonal skills, with confidence to coordinate with employees, managers, Government Relations and Finance. Arabic and English bilingual capability. Fluent English - written and spoken. Strong MS Office skills, especially Excel, Word and Outlook. Desirable Bachelor’s degree or diploma in Human Resources, Business Administration or a related field. Previous experience in a multinational, consultancy, professional services or project-based environment. Working knowledge of Saudi Labour Law, HRSD requirements and KSA employment compliance practices. Experience with HR systems such as Bamboo HR, Share Point, Docu Sign or similar platforms. Intermediate to advanced MS Excel skills, including data validation, trackers, basic formulas and reporting.

Job Overview We are seeking a dynamic and results-oriented Key Account Manager with a strong IT/Technology industry background to manage and grow strategic customer accounts in Oman. The ideal candidate should have experience in B2B IT/Technology sales, account management, enterprise sales, client relationship management, and solution selling. The candidate will be responsible for managing key accounts, understanding customer technology requirements, driving account growth, and developing long-term relationships with enterprise and corporate clients. Candidates must have prior experience in the IT/Technology sector. Experience with IT Services, Software, Saa S, Cloud, Cybersecurity, ERP/CRM, BGV, Identity Verification, Compliance/KYC, HR Technology, or Digital Transformation solutions will be highly preferred. Key Responsibilities Manage and develop a portfolio of key enterprise and corporate IT accounts in Oman. Build and maintain strong relationships with IT decision-makers, business leaders, procurement teams, and senior stakeholders. Act as the primary point of contact for assigned strategic customers. Understand customers' business and technology requirements and recommend appropriate IT/software solutions. Drive account growth through upselling, cross-selling, renewals, and revenue expansion. Identify new business opportunities within existing customer accounts. Develop strategic account plans and account growth strategies. Conduct regular client meetings, business reviews, presentations, and solution discussions. Coordinate with technical, delivery, operations, and support teams to ensure successful service delivery. Manage contract renewals and identify opportunities for long-term engagements. Maintain accurate customer information, opportunities, activities, and forecasts in the CRM. Monitor account performance, revenue, customer satisfaction, and engagement. Proactively address customer concerns and ensure strong client retention. Monitor IT market trends, competitor activities, and emerging customer requirements. Prepare account reports, sales forecasts, and business development updates. Support new client acquisition within the assigned market when opportunities arise. Build strong relationships with senior-level IT and business decision-makers. Requirements Bachelor's Degree or Diploma in Information Technology, Computer Science, Business, Marketing, or a related field.1–7 years of relevant experience in IT/Technology Sales, Key Account Management, B2B Sales, Enterprise Sales, Business Development, or Client Relationship Management. Mandatory: Previous experience working in the IT/Technology industry. Experience managing enterprise or strategic customer accounts. Strong understanding of B2B IT sales and customer relationship management. Proven experience in account growth, customer retention, upselling, and cross-selling. Ability to understand customer requirements and recommend suitable technology/software solutions. Strong negotiation, presentation, communication, and stakeholder management skills. Experience using CRM systems and maintaining sales/account pipelines. Strong commercial awareness and understanding of the complete B2B sales cycle. Fluent in Arabic and English. Ability to work independently and manage multiple strategic accounts. Willingness to travel within Oman for client meetings when required. Preferred IT Industry Background Candidates from the following sectors are highly preferred:IT Services & Consulting Software / Saa SCloud Solutions Cybersecurity ERP / CRM Solutions System Integrators (SI) Managed Service Providers (MSP) Digital Transformation / Technology Solutions HR Technology / HR Solutions Background Verification (BGV) Employment Screening & Verification Identity Verification Compliance / KYC / AML Technology Solutions IT Infrastructure & Networking Enterprise Technology Solutions Preferred Skills IT Key Account Management Enterprise Account Management IT B2B Sales Technology Sales Client Relationship Management Customer Retention Account Growth Upselling & Cross-Selling Solution Selling Saa S / Software Sales Enterprise Sales Stakeholder Management Contract Negotiation & Renewals Client Acquisition CRM Management Pipeline Management Revenue Growth Strategic Account Planning Presentation & Negotiation???? Important Screening Criteria For this requirement, do not prioritize candidates who only have general sales/KAM experience. The candidate should ideally have: IT/Technology industry + B2B/Enterprise Sales + Account Management + Arabic & English + Oman/GCC exposure. A candidate with IT sales/KAM experience will be preferred over a general KAM profile even if the general KAM candidate has more years of experience.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p><b>Job Description: Senior Account Service Delivery Manager (Banking Sector)</b></p><br><p><b>Job Overview</b></p><br><p>The <b>Senior Account Service Delivery Manager (ASDM)</b> serves as the primary Vendor Account Executive and Delivery Head for a strategic banking client. This leadership role owns the end-to-end delivery of both <b>Software Development</b> and <b>IT Operations</b> teams.</p><br><p>The role manages a complex, layered structure where both development and operations streams have their own dedicated Team Leads and Managers. Delivery utilizes a hybrid model balancing <b>Onshore/Offshore</b> resource optimization with <b>Agile/Waterfall</b> delivery frameworks.</p><br><p><b>Key Responsibilities</b></p><br><p><b>Account &amp; Vendor Governance (Primary Interface)</b></p><br><ul><li><b>Client Relationship</b>: Act as the single point of accountability for the bank’s executive IT leadership, running weekly, monthly, and quarterly performance steering committees.</li><li><b>Financial Management</b>: Manage the account P&amp;L, resource forecasting, and contract renewals or extensions (SOWs/CRs).</li><li><b>Escalation Management</b>: Act as the ultimate vendor escalation path for delivery delays or critical operational incidents.</li></ul><p><b>People Leadership &amp; Delivery Model Management</b></p><br><ul><li><b>Layered Leadership</b>: Direct and mentor a direct-report tier of Development Managers and Operations Leads who oversee daily execution.</li><li><b>Onshore/Offshore Orchestration</b>: Manage a hybrid shoring model, optimizing high-touch onshore presence for client requirements alongside cost-effective offshore delivery hubs.</li><li><b>Resource Optimization</b>: Ensure smooth handovers, effective communication tools, and overlapping schedules between geographical locations.</li></ul><p><b>Methodological Governance (Hybrid Agile &amp; Waterfall)</b></p><br><ul><li><b>Waterfall Delivery</b>: Govern long-term, compliance-driven core banking migrations or platform integrations requiring strict milestone tracking and rigid scope control.</li><li><b>Agile Engineering</b>: Drive continuous integration, sprint planning, and rapid feature releases for digital channels (mobile, web) via dedicated Scrum teams.</li><li><b>Hybrid Synchronization</b>: Ensure fast-paced Agile sprint releases map cleanly into the bank's strict, Waterfall-governed release windows without creating production drift.</li></ul><p><b>Production Operations &amp; Service Level Agreements (SLAs)</b></p><br><ul><li><b>SLA/KPI Compliance</b>: Enforce 99.9%+ availability targets across all vendor-supported banking systems and application pools.</li><li><b>Incident Lifecycle</b>: Provide high-level governance during critical application outages, ensuring internal team leads execute prompt root-cause analysis (RCA).</li><li><b>Continuous Improvement</b>: Implement Service Improvement Plans (SIPs) to address systemic performance or code quality issues reported by the operations arm.</li></ul><p><b>Risk, Security &amp; Regulatory Compliance</b></p><br><ul><li><b>Banking Standards</b>: Ensure all delivered software and operational processes strictly comply with central bank guidelines, financial data privacy regulations, and audit requirements.</li><li><b>Contractual Risk</b>: Proactively identify and manage technical, operational, or legal delivery risks to avoid vendor penalties or SLA credit payouts.</li></ul><p><b>Qualifications &amp; Skills</b></p><br><p><b>Experience &amp; Education</b></p><br><ul><li><b>Education</b>: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent experience.</li><li><b>Experience</b>: 15+ years of IT delivery experience, with 5+ years leading multi-million dollar vendor accounts inside a retail or corporate commercial banking environment.</li><li><b>Leadership Scope</b>: Proven track record of managing a team-of-teams structure (managing through subordinate managers) across multi-country (onshore/offshore) setups.</li></ul><p><b>Frameworks &amp; Certifications (Highly Preferred)</b></p><br><ul><li><b>Service Management</b>: ITIL v4 (Managing Professional level).</li><li><b>Project Management</b>: PMP (Waterfall methodologies) and PMI-ACP or SAFe (Agile scaling frameworks).</li></ul><p><b>Technical &amp; Soft Skills</b></p><br><ul><li><b>Banking Domain</b>: Broad comprehension of core banking components, payment rails, clearing houses, and security standards (OWASP, data encryption).</li><li><b>Vendor Expertise</b>: Strong contract interpretation skills, negotiation abilities, and commercial awareness.</li><li><b>Communication</b>: Masterful communication skills to seamlessly translate deep technical issues into plain business risks for bank directors.</li></ul><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><br></p> <p> <br>Warehouse Supervisor will be responsible for overseeing daily warehouse operations, ensuring efficient and accurate receipt, storage, and dispatch of goods while maintaining a safe and productive work environment.</p> <p> </p> <p> <b>How you ll make an impact</b> </p> <ul> <li> <p>Lead, mentor, and supervise a team of warehouse associates, including scheduling, performance management, and training.</p> </li> <li> <p>Manage and optimize warehouse layouts and processes for improved efficiency and space utilization.</p> </li> <li> <p>Ensure accurate inventory control through cycle counts, stock checks, and addressing discrepancies.</p> </li> <li> <p>Oversee the loading and unloading of trucks, ensuring proper documentation and adherence to safety protocols.</p> </li> <li> <p>Implement and enforce all company safety policies and procedures, including regular safety training and inspections.</p> </li> <li> <p>Monitor and maintain warehouse equipment, coordinating repairs and preventative maintenance as needed.</p> </li> <li> <p>Collaborate with logistics, procurement, and production teams to ensure smooth material flow and meet operational targets.</p> </li> <li> <p>Responsible on the accuracy of all warehouse steps and transaction in SAP system</p> </li> <li> <p>Prepare and analyze reports on warehouse performance, identifying areas for improvement and implementing corrective actions.</p> </li> <li> <p>Ensure compliance with all relevant regulatory requirements and company standards.</p> </li> <li> <p>Participate in the development and implementation of new warehouse technologies and systems.</p> </li> <li> <p>Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</p> </li> <li> <p>Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</p> </li> </ul> <p> </p> <p> <b>Your background</b> </p> <ul> <li> <p>Minimum of 3-5 years of experience in warehouse operations, with at least 2 years in a supervisory role.</p> </li> <li> <p>Proven ability to lead and motivate a team in a fast-paced environment.</p> </li> <li> <p>Strong understanding of warehouse management systems (WMS) and inventory control principles.</p> </li> <li> <p>Excellent organizational skills with a keen eye for detail.</p> </li> <li> <p>Proficient in Microsoft Office Suite (Excel, Word, Outlook).</p> </li> <li> <p>Demonstrated knowledge of safety regulations and best practices in a warehouse setting.</p> </li> <li> <p>Ability to operate various warehouse equipment (e.g., forklifts, pallet jacks) and possess relevant certifications.</p> </li> <li> <p>Strong communication and interpersonal skills, capable of effectively interacting with all levels of staff.</p> </li> <li> Diploma or equivalent required, bachelor's degree in Logistics, Supply Chain Management, or a related field preferred.</li> <li> <p> Proficiency in both spoken and written English and Arabic language is required.</p> </li> </ul> <p> </p> <p> </p> <p> <b>Accessibility and reasonable accommodation</b> </p> <p> Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a <u style="">general inquiry form</u> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. </p> <p> <br> </p> <p> This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response. </p> <p> <br> </p> <p> Use of Al and automated tools in recruitment </p> <p> As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as <u>Hitachi's Global Data Privacy Notice.</u> <br> <br>Background Screening and Security Checks </p> <p> As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. </p> <p> For certain roles particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. </p> <p> The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks. </p>

Job Summary We are seeking an experienced VAPT Specialist with strong hands-on expertise in Network Penetration Testing as the primary area of responsibility, along with experience in Web and Mobile Application Penetration Testing, Vulnerability Assessment, and Red Teaming. The candidate will be responsible for identifying, validating, and exploiting security vulnerabilities across enterprise environments and providing actionable remediation recommendations based on industry-standard security frameworks and methodologies. Key Responsibilities Perform Internal and External Network Penetration Testing as the primary responsibility. Conduct Web Application, API, and Mobile Application Penetration Testing. Perform Vulnerability Assessments using Tenable.sc / Nessus. Conduct Red Teaming and adversary simulation activities to assess the organization's ability to detect, respond to, and mitigate realistic attacks. Perform manual vulnerability validation and exploitation beyond automated scanning. Conduct reconnaissance, enumeration, exploitation, privilege escalation, lateral movement, and post-exploitation activities. Assess network infrastructure, Active Directory, Windows/Linux systems, network services, and security controls. Identify vulnerabilities and assess their business and technical impact. Prepare detailed technical reports and executive-level summaries. Provide clear and actionable remediation recommendations. Perform vulnerability retesting and validate remediation. Develop and maintain VAPT methodologies, testing checklists, and technical procedures. Follow recognized security frameworks and methodologies, including NIST, OWASP, and industry-standard penetration testing practices. Research emerging vulnerabilities, exploits, attack techniques, and offensive security methodologies. Required Experience & Qualifications3+ years of hands-on experience in Vulnerability Assessment and Penetration Testing. Strong and proven experience in Network Penetration Testing. Practical experience in:Internal & External Network Penetration Testing Active Directory Security Testing Web Application & API Penetration Testing Mobile Application Penetration Testing Vulnerability Assessment Red Teaming / Adversary Simulation Experience with Tenable.sc / Nessus is preferred. Strong understanding of NIST, OWASP, and penetration testing methodologies. Strong knowledge of network protocols, Windows/Linux systems, Active Directory, authentication mechanisms, and common network security controls. Strong understanding of vulnerability exploitation and post-exploitation techniques. Strong technical report writing and documentation skills. Education Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related field is preferred. Equivalent professional experience and industry certifications may be considered.

Company Description Flooss is a microfinance platform that combines transparency, trust, and smart technology to redefine how people access financial services. The company focuses on making financial empowerment seamless and credible for users. Flooss offers an experience that is accessible from anywhere, helping individuals and small businesses manage and secure their financial needs. Team members join a mission-driven environment that values innovation, user-centric design, and responsible financial solutions. Role Description The IT Manager will oversee the daily operation, security, and reliability of Flooss’s technology infrastructure in an on-site role based in Riyadh. This full-time position includes managing IT systems and networks, coordinating with vendors, handling hardware and software procurement, and ensuring timely maintenance and upgrades. The IT Manager will monitor system performance, troubleshoot technical issues, and implement best practices for data security and backup. The role also involves collaborating with product and engineering teams to support application deployment, maintaining compliance with relevant regulations, and leading small IT projects or initiatives to improve efficiency and user experience. The IT Manager will guide and support internal stakeholders with IT-related requests and contribute to building resilient, scalable technology foundations for the business. Qualifications Strong skills in IT infrastructure management, including servers, networks, and cloud-based environments. Experience with information security practices, data protection, access control, and compliance with industry standards. Proficiency in system administration, monitoring tools, and troubleshooting across operating systems and business applications. Ability to manage IT projects, coordinate with vendors, and oversee hardware and software procurement and lifecycle. Effective communication and collaboration skills to support cross-functional teams and non-technical stakeholders. Proven experience in a similar IT management or senior IT support role, preferably in fintech or financial services. Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Strong organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment. Fluency in English; Arabic proficiency is an advantage.

<p><br></p><p><b>Position Overview As a Remote Customer Admin Support Specialist, you will serve as the primary point of contact </b>for customer administrative inquiries while providing essential operational support to internal teams. You will be responsible for managing customer communications, maintaining accurate records, coordinating administrative workflows, and ensuring a high standard of customer satisfaction. The ideal candidate is an excellent communicator with strong organizational skills, a customer-first mindset, and the ability to multitask while maintaining accuracy and professionalism.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer inquiries via email, chat, phone, and other communication channels.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate departments when necessary.</li><li>Follow up with customers to ensure issues have been fully resolved.</li><li>Maintain high customer satisfaction through timely and effective communication.</li></ul><p>Administrative Support</p><ul><li>Manage and maintain customer records with a high level of accuracy.</li><li>Process customer requests, updates, documentation, and administrative forms.</li><li>Prepare reports, spreadsheets, and other business documents as required.</li><li>Schedule meetings, appointments, and coordinate calendars when necessary.</li><li>Organize digital files and ensure documentation is properly maintained.</li><li>Assist with data entry, record management, and database updates.</li></ul><p>Operations Support</p><ul><li>Coordinate with internal departments to ensure customer requests are completed efficiently.</li><li>Track outstanding customer cases and ensure timely follow-up.</li><li>Monitor administrative workflows and identify opportunities for process improvements.</li><li>Support onboarding and documentation processes when required.</li><li>Assist management with various operational and administrative projects.</li></ul><p>Communication &amp; Collaboration</p><ul><li>Work closely with cross-functional teams in a fully remote environment.</li><li>Maintain clear, professional, and timely communication with internal stakeholders.</li><li>Participate in virtual meetings, training sessions, and team discussions.</li><li>Share customer feedback and identify recurring issues to help improve services.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's degree or equivalent work experience.</li><li>Minimum 1-3 years of experience in customer service, administrative support, virtual assistance, or a similar role.</li><li>Excellent written and verbal communication skills in English. Arabic language proficiency is highly preferred.</li><li>Strong organizational and time management skills.</li><li>Exceptional attention to detail.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Ability to work independently with minimal supervision.</li><li>Professional, customer-centric attitude.</li></ul><p>Technical Skills</p><ul><li>Experience using: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>Google Workspace (Docs, Sheets, Drive, Calendar)</li><li>CRM systems (Salesforce, HubSpot, Zoho CRM, or similar)</li><li>Customer support platforms (Zendesk, Freshdesk, Intercom, or similar)</li><li>Video conferencing tools (Zoom, Microsoft Teams, Google Meet)</li><li>Project management tools such as Trello, Asana, Monday.com, or ClickUp</li></ul><p>Preferred Qualifications</p><ul><li>Previous experience supporting customers within the MENA region.</li><li>Experience working in a remote or distributed team.</li><li>Familiarity with customer success or customer experience best practices.</li><li>Experience handling confidential customer information.</li><li>Knowledge of administrative process improvement and workflow optimization.</li></ul><p>Core Competencies</p><ul><li>Customer-focused mindset</li><li>Excellent communication skills</li><li>Strong organizational abilities</li><li>High level of professionalism</li><li>Attention to detail</li><li>Adaptability and flexibility</li><li>Problem-solving skills</li><li>Team collaboration</li><li>Accountability</li><li>Initiative and self-motivation</li><li>Time management</li><li>Confidentiality and integrity</li></ul><p>Performance Expectations</p><p>Success in this role will be measured by:</p><ul><li>Customer satisfaction and service quality</li><li>Response and resolution times</li><li>Accuracy of administrative work</li><li>Timely completion of assigned tasks</li><li>Quality of internal communication</li><li>Compliance with company policies and procedures</li><li>Contribution to operational efficiency and continuous improvement</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or equivalent work experience.</li><li>Minimum 1-3 years of experience in customer service, administrative support, virtual assistance, or a similar role.</li><li>Excellent written and verbal communication skills in English. Arabic language proficiency is highly preferred.</li><li>Strong organizational and time management skills.</li><li>Exceptional attention to detail.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Ability to work independently with minimal supervision.</li><li>Professional, customer-centric attitude.</li><li>Experience using: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>Google Workspace (Docs, Sheets, Drive, Calendar)</li><li>CRM systems (Salesforce, HubSpot, Zoho CRM, or similar)</li><li>Customer support platforms (Zendesk, Freshdesk, Intercom, or similar)</li><li>Video conferencing tools (Zoom, Microsoft Teams, Google Meet)</li><li>Project management tools such as Trello, Asana, Monday.com, or ClickUp</li><li>Previous experience supporting customers within the MENA region.</li><li>Experience working in a remote or distributed team.</li><li>Familiarity with customer success or customer experience best practices.</li><li>Experience handling confidential customer information.</li><li>Knowledge of administrative process improvement and workflow optimization.</li></ul>

<p><b>Position Overview</b> As a Remote Customer Admin Support Specialist, you will serve as the primary point of contact for customer administrative inquiries while providing essential operational support to internal teams. You will be responsible for managing customer communications, maintaining accurate records, coordinating administrative workflows, and ensuring a high standard of customer satisfaction. The ideal candidate is an excellent communicator with strong organizational skills, a customer-first mindset, and the ability to multitask while maintaining accuracy and professionalism.</p><p>Key Responsibilities</p><ul><li><strong>Customer Support</strong> Respond promptly and professionally to customer inquiries via email, chat, phone, and other communication channels. Provide accurate information regarding products, services, policies, and procedures. Resolve customer concerns efficiently while maintaining a positive customer experience. Escalate complex issues to the appropriate departments when necessary. Follow up with customers to ensure issues have been fully resolved. Maintain high customer satisfaction through timely and effective communication.</li><li><strong>Administrative Support</strong> Manage and maintain customer records with a high level of accuracy. Process customer requests, updates, documentation, and administrative forms. Prepare reports, spreadsheets, and other business documents as required. Schedule meetings, appointments, and coordinate calendars when necessary. Organize digital files and ensure documentation is properly maintained. Assist with data entry, record management, and database updates.</li><li><strong>Operations Support</strong> Coordinate with internal departments to ensure customer requests are completed efficiently. Track outstanding customer cases and ensure timely follow-up. Monitor administrative workflows and identify opportunities for process improvements. Support onboarding and documentation processes when required. Assist management with various operational and administrative projects.</li><li><strong>Communication &amp; Collaboration</strong> Work closely with cross-functional teams in a fully remote environment. Maintain clear, professional, and timely communication with internal stakeholders. Participate in virtual meetings, training sessions, and team discussions. Share customer feedback and identify recurring issues to help improve services.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's degree or equivalent work experience.</li><li>Minimum 1 3 years of experience in customer service, administrative support, virtual assistance, or a similar role.</li><li>Excellent written and verbal communication skills in English. Arabic language proficiency is highly preferred.</li><li>Strong organizational and time management skills.</li><li>Exceptional attention to detail.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Ability to work independently with minimal supervision.</li><li>Professional, customer-centric attitude.</li></ul><p>Technical Skills</p><ul><li>Experience using: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>Google Workspace (Docs, Sheets, Drive, Calendar)</li><li>CRM systems (Salesforce, HubSpot, Zoho CRM, or similar)</li><li>Customer support platforms (Zendesk, Freshdesk, Intercom, or similar)</li><li>Video conferencing tools (Zoom, Microsoft Teams, Google Meet)</li><li>Project management tools such as Trello, Asana, Monday.com, or ClickUp</li></ul><p>Preferred Qualifications</p><ul><li>Previous experience supporting customers within the MENA region.</li><li>Experience working in a remote or distributed team.</li><li>Familiarity with customer success or customer experience best practices.</li><li>Experience handling confidential customer information.</li><li>Knowledge of administrative process improvement and workflow optimization.</li></ul><p>Core Competencies</p><ul><li>Customer-focused mindset</li><li>Excellent communication skills</li><li>Strong organizational abilities</li><li>High level of professionalism</li><li>Attention to detail</li><li>Adaptability and flexibility</li><li>Problem-solving skills</li><li>Team collaboration</li><li>Accountability</li><li>Initiative and self-motivation</li><li>Time management</li><li>Confidentiality and integrity</li></ul><p>Performance Expectations</p><ul><li>Success in this role will be measured by:</li><li>Customer satisfaction and service quality</li><li>Response and resolution times</li><li>Accuracy of administrative work</li><li>Timely completion of assigned tasks</li><li>Quality of internal communication</li><li>Compliance with company policies and procedures</li><li>Contribution to operational efficiency and continuous improvement</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or equivalent work experience.</li><li>Minimum 1 3 years of experience in customer service, administrative support, virtual assistance, or a similar role.</li><li>Excellent written and verbal communication skills in English. Arabic language proficiency is highly preferred.</li><li>Strong organizational and time management skills.</li><li>Exceptional attention to detail.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Ability to work independently with minimal supervision.</li><li>Professional, customer-centric attitude.</li><li>Experience using: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>Google Workspace (Docs, Sheets, Drive, Calendar)</li><li>CRM systems (Salesforce, HubSpot, Zoho CRM, or similar)</li><li>Customer support platforms (Zendesk, Freshdesk, Intercom, or similar)</li><li>Video conferencing tools (Zoom, Microsoft Teams, Google Meet)</li><li>Project management tools such as Trello, Asana, Monday.com, or ClickUp</li><li>Previous experience supporting customers within the MENA region.</li><li>Experience working in a remote or distributed team.</li><li>Familiarity with customer success or customer experience best practices.</li><li>Experience handling confidential customer information.</li><li>Knowledge of administrative process improvement and workflow optimization.</li></ul>

Job Purpose:The primary purpose of this role is to support the Cybersecurity Defense, Operations, and Monitoring Manager in delivering comprehensive incident management services. This includes detecting, analyzing, and responding to cybersecurity incidents to minimize their impact on the organization. The team members will play a crucial role in enhancing NHC’s cybersecurity posture and ensuring compliance with relevant guidelines.<br> Organizational Responsibilities:Reports to Cybersecurity Defense and Operations Manager Incident Detection and Analysis:Monitor security events across NHC systems and networks to detect potential security incidents. Analyze security alerts and logs from various sources to identify and assess the severity of incidents. Conduct root cause analysis to determine the origin and impact of incidents. Incident Response and Management: Develop and implement incident response plans, including detection, analysis, containment, eradication, and recovery from cybersecurity incidents. Coordinate and lead incident response efforts to address and resolve cybersecurity incidents promptly, minimizing impact on operations. Document and report incidents, including root cause analysis and lessons learned, to improve future incident response efforts.<br>Compliance and Reporting:Ensure compliance with cybersecurity regulations, standards, and best practices. Conduct regular audits and assessments to ensure adherence to cybersecurity policies and procedures. Collaborate with internal and external stakeholders to enhance cybersecurity measures and share threat intelligence. Training and Awareness:Contribute to promoting awareness of cybersecurity incident management policies and procedures across NHC Stakeholder Relationships Key Internal Relationships Cybersecurity Defense and Operations Manager NHC Departments and Business Units Team Members Key External Relationships Regulatory Bodies (e.g., NCA) Industry Partners and Vendors Government and Industry Forums Job Requirements Education Prerequisites:Bachelor’s Degree in Cybersecurity, Information Technology, or a related field. Advanced degree (MBA or Master’s in Cybersecurity) preferred. Professional Experience:<br>Minimum 2-3 years of experience in incident response and management including root cause analysis, developing incident response plans. Familiarity with compliance frameworks and standards (e.g., ISO 27001, NIST, NCA). Experience in stakeholder engagement, project management and planning.<br>CERTIFICATIONS (Preferred) Certified Information Systems Auditor (CISA) GIAC Enterprise Incident Responder (GEIR) GIAC Certified Incident Handler (GCIH)

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Customer Experience Specialist within our General Medicines team, you'll drive best-in-class customer satisfaction and sales performance while ensuring compliance and finding innovative ways to enhance the customer journey. Ready to get started? Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In General Medicines, you'll help drive meaningful outcomes in diabetes, transplant, and immunology - with the scale and urgency patients deserve.</p><p>Main responsibilities</p><p>Deliver exceptional customer experiences by executing the Customer Journey &amp; Experience strategy within your assigned area, ensuring alignment with business unit objectives</p><p>Serve as the main point of contact for product information and brand messaging, engaging healthcare professionals through physical and virtual meetings across multiple channels</p><p>Build dynamic customer profiles and segmentation based on digital habits and preferences, coordinating with Customer Support Leaders to develop tailored engagement plans for key prescribers</p><p>Orchestrate hybrid and omnichannel campaigns with full empowerment, leveraging digital tools to improve customer engagement and achieve monthly, quarterly, and annual sales targets</p><p>Implement and monitor individual customer journeys in collaboration with cross-functional teams, Centers of Excellence, and headquarters to drive continuous improvement</p><p>Maintain territory coverage plans and keep customer information systems up to date in compliance with Sanofi procedures</p><p>Support knowledge transfer to new team members on product knowledge, medical information, and territory management</p><p>Why choose us?</p><p>Help shape the future of care for chronic and complex conditions like Type 1 diabetes, Type 2 diabetes, transplant, and cardiovascular disease</p><p>Drive meaningful impact at global scale: our medicines reach more than 100 million people each year</p><p>Be part of a simpler, digital- and AI-powered business that's rethinking how we work and engage with the world</p><p>Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose</p><p>Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle</p><p>Thrive in inclusive, flexible workplaces that support your personal and professional well-being</p><p>Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice</p><p>Pursue Progress . Discover Extraordinary . Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law. Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Pharmacy (required)</li><li>Proven track record in customer-facing roles within pharmaceutical or healthcare settings, with demonstrated ability to drive sales performance and customer satisfaction</li><li>Strong digital and analytical capabilities; ability to translate data insights into actionable strategies; proficiency with CRM systems and digital engagement platforms</li><li>Exceptional influencing and communication skills; collaborative team player with an agile mindset; ability to work effectively across teams without direct reporting lines</li><li>Role model for agile ways of working with a "play to win" attitude; seeks team success over individual achievement; open to giving and receiving feedback; strong learning agility and growth orientation</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div><br></div> </div> <div> <div> <b>JOB PURPOSE</b> </div> <div> <p>Undertake advanced statistical and data science work. This includes compiling, harmonizing, developing, and disseminating key statistical indicators and predictive models to support evidence-based research and inform management decisions. Provide high-quality, timely statistics and data-driven insights that are crucial for guiding IsDB's operational strategies and enhancing country-level dialogues. A core part of the role involves ensuring that the IsDB website is updated with the latest, high-quality data and analytical insights on the bank's interventions and its member countries. Additionally, the role involves developing and maintaining robust, well-governed databases and data pipelines, leveraging modern data technologies and advanced analytical methods, including machine learning, using platforms such as Microsoft Azure. It also promotes the adoption of innovative data techniques across the IsDB Group and its Member Countries, while coordinating with regional and international statistical agencies to align with global statistical standards and initiatives.</p> </div> </div> <div> <div> <b>KEY ACCOUNTABILITIES</b> </div> <div> <p> </p> <p> <strong>Policy and Strategy Planning:</strong> <br> Contribute to the Division s annual work plans, programs and activities.<br> Contribute to the development and implementation of strategies, policies, procedures, and guidelines of the IsDB Institute.<br> Contribute to the development and effective implementation of the relevant frameworks and tools for the Economic Work under the Economic Research and Statistics programs of the IsDB Institute.<br> Contribute to the effective risk management and country, vulnerability, and debt sustainability assessments of IsDB member countries.</p> <p> <br> <strong>Statistical Analysis:</strong> <br> Utilize advanced visualization tools and programming languages (e.g., Python, R, Tableau, Power BI, JavaScript, etc.) modern web technologies, and cloud-based analytics tools to transform raw data into interactive dashboards and easy-to- understand graphical representations, including web-based data applications and institutional analytical products.</p> <p> Develop and improve the aggregation techniques and methods to meet international standards and best practices including reproducible statistical workflows, automated indicator calculation pipelines, and documented methodological standards.</p> <p> Refine and optimize code to improve efficiency and ensure scalability, maintainability, security, and performance across data pipelines, APIs, dashboards, and analytical applications.</p> <p> </p> </div> </div> <div> <div><br></div><div> </div> </div> <div> <div> <b>KEY ACCOUNTABILITIES</b> </div> <div> <p> </p> <p> <strong>Knowledge Sharing and Dissemination:</strong> <br> Guide and facilitate the knowledge transfer of the Division s analyses and findings to other employees within the IsDB Group and externally to Regional Hubs to ensure awareness.<br> Contribute to and coordinate the annual and periodic events conducted by the IsDB Institute, such as Seminars, Regional workshops, NGOs seminars and capacity- building workshops.<br> Participate in the preparation of statistical outputs and the Division s publications and releases.<br> Develop, participate in, and contribute to relevant internal and external training, conferences and other activities for advocacy, dissemination and knowledge building in member countries in collaboration with other regional and international organizations.<br> Report IsDB operational data on the relevant Global Datasets and Global Reports.<br> Organization of statistical events and statistical capacity development initiatives, including the OIC-STATCOM, regional workshops, seminars, etc.</p> <p> <br> <strong>Reporting:</strong> <br> Prepare periodic and thematic statistical reports and contribute to the preparation of relevant reports for the use and information of internal and external parties.<br> Coordinate with other stakeholders to present the reports and publications related to performance of Division s programs.</p> <p> <br> <strong>Leadership and Mentoring:</strong> <br> Mentor data scientists, guiding them in complex data projects and fostering a culture of knowledge sharing and collaboration.</p> <p> <br> <strong>Innovation and Strategic Contributions:</strong> <br> Lead and contribute to strategic projects that leverage innovative data science methods to drive decision-making and policy formulation.</p> </div> </div> <div> <div> <b>ACADEMIC AND PROFESSIONAL QUALIFICATIONS</b> </div> <div> <p> </p> <p> Bachelor s degree in statistics, data science, programming, information management or related fields.<br> Minimum 8 years of experience in advanced economic analysis focusing on economic and developmental issues, of which 3 years in an international development institution or national statistical office.<br> <strong>Languages:</strong> <strong>English:</strong> Mandatory | <strong>Arabic: </strong>Preferred | <strong>French: </strong>Preferred</p> </div> </div> <div> <div> <b>SKILLS &amp; NECESSARY KNOWLEDGE</b> </div> <div> <p> </p> <p> Advanced knowledge in descriptive, inferential, and advanced statistical applications.<br> Ability to interpret and present statistical information in a user-friendly manner.<br> Data Collection and Management.<br> Strong understanding of the national accounts, balance of payments and government fiscal accounts.<br> Good macroeconomic understanding of the relationships between variables, both within and across accounting systems.<br> Excellent knowledge of the principal sources and retrieval systems of economic and social development data.<br> Proficient in appropriate statistical software packages such as STATA, R, PYTHON, Power BI, Tableau, JavaScript, etc.<br> Advanced skills in collecting data, synthesizing data and maintaining databases.<br> Advanced analytical thinking.<br> Drive for Result.<br> Accurate and methodical.<br> Ability to work under pressure.<br> MS Office skills.</p> </div> </div> <div> <div><br></div></div></div></section>

<p>Chief Technology Officer (CTO) We are looking for an experienced Chief Technology Officer (CTO) to lead the company s technology strategy and oversee the development, scalability, and performance of our digital products and systems. The CTO will work closely with senior leadership and product teams to ensure technology supports business goals, while building and leading a strong engineering function. Key Responsibilities Define and execute the technology strategy in line with business objectives. Lead and develop the engineering and technology teams. Oversee the architecture, development, scalability, and reliability of digital products and systems. Work closely with Product and Business teams to translate business needs into effective technical solutions. Drive the adoption of relevant technologies, including AI and automation. Ensure appropriate standards for system security, performance, quality, and reliability. Manage technology budgets, vendors, and key technology partnerships. Identify technical risks and ensure appropriate solutions and mitigation plans. Stay up to date with emerging technologies and evaluate their potential business value.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><p>Bachelor s degree in Computer Science, Software Engineering, Information Technology, or a related field.</p><p>10+ years of experience in technology or software development, with significant experience in leadership roles.</p><p>Proven experience leading engineering or technology teams.</p><p>Strong understanding of software architecture, cloud technologies, APIs, and digital platforms.</p><p>Experience delivering and scaling technology products.</p><p>Strong strategic thinking and problem-solving skills.</p><p>Excellent communication and stakeholder management skills.</p><p>Business-oriented mindset with the ability to connect technology decisions to business outcomes.</p><b>Preferred</b><p>Experience in SaaS, marketplaces, HR Tech, or other digital businesses.</p><p>Experience with AI-powered products or automation.</p><p>Experience scaling technology teams and digital platforms.</p>

<p>Managing and executing daily HR operations, ensuring the implementation of company policies and procedures related to employees, performance evaluation, and development, in compliance with Saudi Labor Law and company policies. Ensuring the proper maintenance and updating of employee records and data, while adhering to company policies and applicable laws and regulations, and supporting the company s staffing needs for construction, technical, and administrative positions. Key Duties &amp; Responsibilities Manage daily HR operations and employee relations. Handle recruitment activities, including job postings, CV screening, interviews, and job offers. Coordinate employee onboarding and joining procedures. Monitor attendance, leaves, absences, and overtime. Support payroll preparation, including allowances, deductions, and attendance data. Manage employee transfers, promotions, salary adjustments, and termination procedures. Follow up on employee performance evaluations and development plans. Support training needs identification and employee development initiatives. Maintain accurate and confidential employee records and HR data. Ensure compliance with Saudi Labor Law and company policies. Update organizational structures and employee lists as required. Provide HR support to departments and project managers. Apply Now</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Experience Bachelor s degree in Human Resources Management, Business Administration, or a related field. 2 5 years of experience in Human Resources is preferred. Experience in construction or project-based companies is an added advantage. Skills Good knowledge of HR systems, policies, and procedures. Strong organizational and time management skills. Excellent communication and employee relations skills. High level of confidentiality and ability to handle sensitive information. Proficiency in using HR systems and specialized software. Strong reporting and employee data analysis skills. Problem-solving and decision-making abilities. Strong attention to detail and follow-up skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Objective of the Position:</b></p><p>Responsible for attracting new clients, building professional relationships with them, understanding their insurance needs, and providing suitable insurance solutions and products through the insurance brokerage, contributing to achieving sales targets and growing the client portfolio.</p><p><b>Responsibilities:</b></p><p>* Attract new clients from individuals and companies and build a client database.</p><p>* Communicate with clients to understand their insurance needs and requirements.</p><p>* Present and explain suitable insurance products and solutions to clients.</p><p>* Obtain price quotes from insurance companies, compare them, and recommend the best options for clients.</p><p>* Follow up with clients from the proposal stage until the completion of the sale and issuance of the documentation.</p><p>* Maintain strong relationships with existing clients and work on renewing their policies.</p><p>* Achieve monthly and annual sales targets.</p><p>* Monitor potential clients and update their information and the status of sales on the CRM system.</p><p>* Prepare regular reports on sales and clients and sales opportunities.</p><p>* Coordinate with internal departments and insurance companies to ensure prompt and quality service.</p><p>* Adhere to the systems, instructions, and regulations related to the insurance sector and insurance brokerage.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>* Good experience in sales, preferably in the insurance or insurance brokerage sector.</p><p>* Good knowledge of insurance products and the operational processes of brokerage companies.</p><p>* Excellent communication, negotiation, and persuasion skills.</p><p>* Ability to build long-term relationships with clients.</p><p>* Strong skills in client acquisition and business development.</p><p>* Ability to work and achieve sales targets and KPIs.</p><p>* Strong monitoring and time management skills and prioritization.</p><p>* Proficient in Microsoft Office, experience with CRM systems is preferred.</p><p>* Ability to work independently and as part of a team.</p></div>

<p class="isSelectedEnd">We are looking for a passionate and experienced Branch Manager to lead the BOUNCE team, oversee daily operations, and achieve sales and financial performance goals, while ensuring an exceptional and safe customer experience. The Branch Manager will be responsible for team development, performance improvement, and fostering BOUNCE's culture of passion, unity, accountability, and innovation.</p><p class="isSelectedEnd"><strong>Job Responsibilities:</strong></p><ul><li>Lead and develop the work team and foster a high-performance work environment.</li><li>Oversee daily operations and ensure the highest standards of safety and quality.</li><li>Ensure a distinguished customer experience and increase customer satisfaction and repeat visits.</li><li>Manage sales and KPIs and achieve financial and operational goals.</li><li>Efficiently manage labor costs, expenses, inventory, and resources.</li><li>Monitor branch maintenance, cleanliness, and equipment, and ensure their readiness.</li><li>Oversee recruitment, training, development, and employee scheduling.</li><li>Follow up on customer feedback, analyze data, and take necessary actions to improve performance.</li><li>Utilize HubSpot, Roller, and AskNicely systems to support sales, manage operations, and enhance customer experience.</li><li>Collaborate with marketing teams and implement local initiatives and campaigns to increase sales and attract customers.</li><li>Ensure compliance with company policies and procedures, regulatory requirements, and food safety standards.</li><li>Prepare and follow up on financial and operational plans, reports, and KPIs.</li></ul><p class="isSelectedEnd"><strong>Requirements:</strong></p><ul><li>Minimum 5 years of management experience in the hospitality, entertainment, or retail sectors.</li><li>Experience in leading and managing medium to large teams.</li><li>Strong leadership, communication, motivation, and customer service skills.</li><li>Experience in managing operations, sales, costs, and achieving financial goals.</li><li>Good knowledge of safety, team management, and operational systems and procedures.</li><li>Leadership personality, initiative, and ability to continuously develop the team and improve performance.</li></ul><p><strong>For more information, please apply at the following link:</strong></p><p><span class="highlighted-word--warning">https://************************************************************</span></p><p><span class="highlighted-word--warning"><br></span></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Senior GIS Specialist, you will play a crucial role in managing GIS and geospatial data requirements for infrastructure and engineering projects. Your expertise will be instrumental in developing and maintaining enterprise GIS databases and spatial datasets, ensuring compliance with project standards and data models. You will also integrate GIS datasets with various platforms, perform advanced spatial analysis, and support engineering and design teams with mapping solutions.</p><br><p>Project duration: 5 months</p><br><br>Responsibilities:<br><ul><li> Manage GIS and geospatial data requirements for infrastructure and engineering projects.</li><li> Develop, maintain, and govern enterprise GIS databases and spatial datasets.</li><li> Integrate GIS datasets with BIM, CAD, engineering, survey, and digital twin platforms.</li><li> Perform advanced spatial analysis for transportation, utilities, and land development projects.</li><li> Support engineering, design, and construction teams with spatial analysis and mapping solutions.</li><li> Establish GIS governance procedures, quality assurance processes, and metadata standards.</li><li> Review GIS deliverables and ensure compliance with project GIS standards and data models.</li><li> Coordinate with engineers, planners, surveyors, and external stakeholders.</li><li> Support digital engineering initiatives and information management strategies.</li></ul><br>Qualifications:<br><ul><li> Bachelor's Degree in GIS, Geomatics, Geography, Surveying, or related field.</li><li> Minimum 10 years of GIS experience in infrastructure or engineering projects.</li><li> Proficiency in ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online, FME, and Spatial Databases.</li><li> Experience integrating GIS with BIM, CAD, Digital Twin Platforms, and Asset Management Systems.</li><li> Knowledge of LiDAR, UAV, photogrammetry, and survey data processing.</li><li> Understanding of infrastructure corridors, transportation networks, and land management systems.</li><li> Ability to develop GIS standards, workflows, and governance frameworks.</li><li> Excellent communication and stakeholder engagement skills.</li><li> Experience in multidisciplinary project delivery.</li><li> Strong problem-solving and analytical abilities.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Introduction to the Role</h3> <p style="margin:0 0 12px; ************;">WSP in the Middle East is seeking an <strong style="font-weight:700;">ELV/ICT Inspector Saudi National</strong> to join a major data centre project located east of Riyadh, Saudi Arabia. This is a full-time position within a global engineering and professional services firm known for its involvement in landmark projects.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3> <p style="margin:0 0 12px; ************;">The successful candidate will be responsible for ensuring that all Extra Low Voltage (ELV) and Information and Communication Technology (ICT) works are executed in full compliance with approved drawings, specifications, and relevant codes and standards. This role requires working on a large-scale construction project within a fast-paced site environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Inspect and monitor ELV and ICT works, including structured cabling, CCTV, access control, and communication systems.</li> <li style="margin:0 0 6px;">Verify compliance with approved drawings, specifications, and project quality standards.</li> <li style="margin:0 0 6px;">Coordinate with contractors, consultants, and project teams on site.</li> <li style="margin:0 0 6px;">Review method statements, Inspection Test Plans (ITPs), and material submittals.</li> <li style="margin:0 0 6px;">Identify non-conformances and ensure corrective actions are implemented.</li> <li style="margin:0 0 6px;">Prepare inspection reports and maintain accurate site records.</li> <li style="margin:0 0 6px;">Support quality assurance and health &amp; safety requirements on site.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Minimum of <strong style="font-weight:700;">5 years of experience</strong> as an ELV/ICT Inspector on large-scale construction projects.</li> <li style="margin:0 0 6px;">Saudi Council of Engineers (SCE) registration is <strong style="font-weight:700;">mandatory</strong>.</li> <li style="margin:0 0 6px;">Proven experience on data centre, industrial, or mission-critical projects is highly preferred.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Skills</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Strong knowledge of ELV/ICT systems, standards, and inspection procedures.</li> <li style="margin:0 0 6px;">Ability to work effectively in a fast-paced site environment.</li> <li style="margin:0 0 6px;">Good communication and reporting skills.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Location</h3> <p style="margin:0 0 12px; ************;">This full-time position is based in Riyadh, Saudi Arabia, specifically for a major data centre project located east of the city.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i><b>Essential Duties and Responsibilities</b></i><br>1. Possesses, understands and applies the fundamental concepts, practices and procedures of power system protection system protection, protective relays and their applications, settings, and testing related SEL products.<br>2. Train and assist customers with the creation, design, configuration, validation, installation, commissioning and operation of protection systems.<br>3. Complete and implement assigned work within agreed upon scope, schedule and budget to a high level of quality and safety.<br>4. Participate in the preparation of functional design specifications.<br>5. Prepare and maintain detailed design documents, reports, checklists, test reports, and deliverables.<br>6. Follow and apply SEL Values, Principles of Operations, and World Class Manufacturing Principles.<br>7. Understand. Create. Simplify.<br>8. Other duties as assigned.<br><i><b>Required Qualifications</b></i></p><br><p>B.S. in Electrical Engineering or relevant discipline</p><br><p>2+ years relevant application experience with electric power systems, industry practices, and system protection, protective relays and their applications, settings, and testing practices and philosophies</p><br><p>Good knowledge of electric power system protection and control, integration and/or automation and communications applications</p><br><p>Working knowledge of electric power system design, studies, information and communication technology and protective relay applications</p><br><p>Willing to travel both domestically and internationally a minimum of 25% based on focus area</p><br><p>Strong writing, documentation, and speaking skills</p><br><p>Ability to learn new skills and assume new responsibilities</p><br><p>Ability to work cooperatively in a team environment</p><br><p>Background check results satisfactory to SEL</p><br><p>Negative drug test result(s)</p><br><p><br><i><b>Preferred Qualifications</b></i><br>Engineer in Training certificate<br>Electrical utility, industrial plant, consulting engineering, or system integrator experience<br>Project engineering experience<br>Working knowledge of Vision or other project management tracking software</p><br>&amp;nbsp </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>We are seeking a detail-oriented and service-driven Admission &amp; Registration Officer to support student admissions, registration processes, and records management. This role plays a key part in ensuring a smooth and efficient experience for applicants and enrolled students while maintaining compliance with institutional policies. Key Responsibilities</p><ul><li>Admission Processing &amp; Applicant Support Guide applicants (walk-in, phone, online) through the admissions process Review applications and ensure completeness Communicate acceptance decisions and follow up on missing documents Track payments, contracts, and required forms Prepare acceptance letters and official communications Update applicant status in the Student Information System (SIS)</li><li>Financial Aid Coordination Handle documentation for financial aid programs (e.g., Daeem, Tamooh, Tamkeen, Forsan) Prepare contracts, promissory notes, and agreements Maintain accurate records in SIS and internal systems Coordinate with Legal Affairs for contract validation</li><li>Student ID Card Management Verify eligibility and issue student ID cards Manage reprints and maintain issuance logs</li><li>File &amp; Document Management Organize and maintain student records Track missing and submitted documents Ensure secure storage and easy retrieval of files</li><li>Student Services &amp; Technical Support Respond to student inquiries (SIS, email, Blackboard access) Process withdrawals, reactivations, and major changes Issue official documents (transcripts, letters, study plans) Support students during registration periods</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>Bacheloru2019s degree in Administration, Education, or related field</li><li>1u20133 years of experience in admissions, registration, or student services</li><li>Strong knowledge of SIS systems and Microsoft Office</li><li>Excellent communication and customer service skills</li><li>Fluent in Arabic and English</li></ul><p><strong>Core Competencies</strong></p><ul><li>Customer Service Orientation</li><li>Attention to Detail</li><li>Organization &amp; Time Management</li><li>Problem-Solving</li><li>Confidentiality &amp; Professional Ethics</li><li>Initiative &amp; Accountability</li></ul>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Ninja, a quick-commerce company, is seeking a <strong style="font-weight:700;">Return Officer</strong> to join its operations team in Jeddah, Makkah Province. This is a full-time position focused on managing the return process efficiently and accurately within a fast-paced environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3> <p style="margin:0 0 12px; ************;">The Return Officer is responsible for overseeing all aspects of returned items. This involves ensuring precise inspection, thorough documentation, accurate system updates, and seamless coordination with various internal teams to maintain inventory integrity and operational flow. The ideal candidate will possess strong organizational skills and attention to detail.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Receive and verify returned items, including quantities and associated documentation.</li> <li style="margin:0 0 6px;">Inspect and classify returned products based on their condition.</li> <li style="margin:0 0 6px;">Accurately update return transactions within the designated system.</li> <li style="margin:0 0 6px;">Coordinate effectively with Warehouse, Inventory, Quality Assurance (QA), and Returns teams to resolve any discrepancies.</li> <li style="margin:0 0 6px;">Maintain comprehensive documentation and records for all return activities.</li> <li style="margin:0 0 6px;">Adhere to company Standard Operating Procedures (SOPs) and safety guidelines during the handling of returns.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile and Requirements</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Previous experience in warehouse operations or returns processing is preferred.</li> <li style="margin:0 0 6px;">Familiarity with Warehouse Management Systems (WMS) or Enterprise Resource Planning (ERP) systems.</li> <li style="margin:0 0 6px;">Good communication and coordination skills.</li> <li style="margin:0 0 6px;">Strong attention to detail and organizational abilities.</li> <li style="margin:0 0 6px;">Ability to work effectively under pressure and manage operational tasks efficiently.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Location</h3> <p style="margin:0 0 12px; ************;">This full-time position is based in Jeddah, Makkah Province, and involves working as an integral part of the operations team at Ninja. The role requires a diligent individual capable of managing tasks in a dynamic quick-commerce environment, contributing to the smooth flow of return processes.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3> <p style="margin:0 0 12px; ************;">Interested candidates who meet the specified requirements are encouraged to submit their application for consideration.</p>