Head Pastry Jobs in Saudi
19782 Jobs Found
Saudi - Jeddah
Head of Data Center Operations – Facilities Management – Multinational Service Provider - Dubai, UAE<br>We are currently seeking an individual for one of our Saudi Arabia based clients, who is a leading multinational company and IFM solutions provider.<br>The Head of Data Center Operations serves as the primary point of contact for data center clients, ensuring overall account performance, client satisfaction, and contractual compliance through effective SLA and KPI management. These services will be delivered through a highly skilled maintenance team.<br>Education, Skills and Experience Required:Bachelor's degree in Electrical, Mechanical, Facilities, or Engineering discipline.10+ years of experience in Facilities Management, Critical Facilities, or Data Center Operations.5+ years in a leadership role managing mission-critical environments. Experience in managing multiple large-scale data centers Experience in Reliability-Centered Maintenance (RCM) Strong expertise in Root Cause Analysis (RCA) GCC experience is an advantage<br>This is a fantastic opportunity to join a very exciting organisation and job location, in return our client offers and excellent base salary, additional benefits and the chance for continued development and progression within their business.
Saudi - Jeddah
Head of Trade Marketing (Saudi) | Riyadh, Saudi Arabia<br>What This Role Is About Our client, a large FMCG organisation, is looking for a Head of Trade Marketing, based in Riyadh, to lead the trade marketing function and drive commercial growth across Saudi Arabia.<br>This role will be responsible for developing and executing trade marketing strategies, strengthening channel performance, and ensuring effective in-market execution. You will work closely with sales, marketing, and commercial teams to translate brand and business priorities into impactful trade initiatives.<br>You will also play a key role in driving customer and channel growth, optimising trade investments, and strengthening commercial capabilities across the organisation.<br>The Client’s Definition of the Ideal Fit<br> 10+ years of trade marketing experience within FMCGStrong experience leading trade marketing functions and teams Proven experience developing and executing channel strategies Strong understanding of shopper behaviour, customer needs, and market execution Experience managing trade investments and driving commercial effectiveness Strong ability to partner with sales and marketing teams to deliver business growth Strong leadership, analytical, and stakeholder management skills<br>In line with government Saudisation initiatives, the client is only considering Saudi Nationals for this role.
Saudi - Jeddah
Company Description Hera International School, established in 2003 under Hadaba Education (a subsidiary of Al Hadaba Group), delivers a British curriculum focused on academic excellence, self-reliance, and mutual respect. The school places strong emphasis on engaging learning experiences, where teachers and teaching assistants design high-quality lessons and extracurricular activities to help every learner reach their full potential. Hera British School promotes a “one family” culture that connects students, parents, and staff in a supportive community. The school values close collaboration with parents, whose partnership over the years has strengthened the learning outcomes of their children. Its mission is to ensure every learner is challenged, inspired, and encouraged to “sparkle” in a caring environment. Role Description The Academic Head is a full-time, on-site role based in Jeddah, responsible for leading the academic vision and standards across the school. This role oversees curriculum planning and implementation, ensuring alignment with the British curriculum and the school’s educational philosophy. The Academic Head will guide and support teachers and teaching assistants through mentoring, classroom observation, and professional development initiatives. Daily responsibilities include monitoring student achievement, analyzing academic data, and implementing strategies to enhance teaching quality and learning outcomes. The role also involves close collaboration with parents, participation in school leadership meetings, coordination of extracurricular and enrichment programs, and ensuring compliance with relevant educational guidelines and policies. Qualifications Educational leadership skills, including Educational Management and Team Management, with a proven ability to supervise, mentor, and evaluate teaching staff. Expertise in Curriculum Development and Education, with experience implementing or overseeing British or international curricula. Strong Communication skills, including the ability to work effectively with students, families, and multidisciplinary teams. Relevant academic qualifications, such as a bachelor’s or master’s degree in Education or a related field; additional leadership or teaching certifications are an advantage. Demonstrated experience in school administration, academic planning, and quality assurance, preferably in a British or international school setting. Ability to foster an inclusive, learner-centered environment and to promote continuous improvement in teaching and learning. High level of organizational, problem-solving, and decision-making skills, with readiness to work on-site and collaborate closely with the school community.
Saudi - Tabuk
Grungy Mexican Grill is an operating Mexican restaurant in Tabuk with a growing customer base and a menu that people already enjoy, especially our tacos and burritos. We are looking for a Head Chef / Menu Development Chef who can take ownership of the food side of the business. This role is not only about cooking; it is about improving the menu, creating new items, testing ideas, listening to customers, and helping the restaurant continue to grow. Success in this role means keeping the menu fresh, improving food quality and consistency, creating items customers love, removing items that are not working, and training the team to execute new dishes properly. The chef will work directly with the owner and support a small, committed team of 5 people. While the owner manages the business side, including marketing, purchasing, accounting, operations, and quality, this role will focus mainly on food development, menu improvement, and kitchen execution.<br>Responsibilities Develop new menu items, limited-time offers, seasonal items, and combos. Improve existing menu items based on sales performance and customer feedback. Review sales weekly, test new ideas, keep successful items, and remove weak items. Create simple recipe cards for new items, including portioning, steps, and plating. Train the team on new items to ensure consistency, speed, and quality. Monitor food quality and make sure standards are followed. Understand customer preferences and turn feedback into practical menu improvements. Support costing, portion control, and operational practicality for new items. Help make the restaurant stand out through better food, new flavors, and continuous improvement.<br>Qualifications Strong understanding of Mexican flavors and Mexican-style food. Experience as a chef, head chef, or menu development chef is preferred. Passion for cooking, testing recipes, and creating new food ideas. Able to adapt flavors and menu items to what customers enjoy. Good understanding of costing, portion control, and kitchen practicality. Comfortable using sales data and customer feedback to guide menu decisions. Able to train and support a team in a clear and respectful way. Hands-on, creative, organized, and committed to food quality.<br>Must Have: Menu Research & Development Experiance. Mexican Cusine Experiance.
Saudi - Eastern
We are currently partnering with a leading organization in the energy/industrial sector to recruit an experienced Head of Department– Electrical Engineering to lead and oversee large-scale projects.<br>Key Responsibilities Coordinate with the Principal Electrical Engineer to ensure accurate implementation of project designs Lead and manage the work of Lead Engineers across multiple projects Prepare and review electrical engineering studies, drawings, specifications, and technical documentation Resolve complex engineering challenges in line with international codes and standards Define project scope, objectives, and priorities Plan, schedule, and monitor departmental workload Establish and maintain procedures, methods, and quality controls Ensure compliance with quality and safety standards Liaise with internal teams and external clients<br>???? Leadership Responsibilities:Manage, mentor, and develop the Electrical Engineering team Support recruitment, training, and performance management Contribute to departmental budgeting and resource planning Review performance and recommend salary adjustments Approve timesheets and oversee team productivity<br>???? Requirements:Bachelor’s Degree in Engineering (Master’s Degree preferred) Registered Professional Engineer Minimum 25 years’ experience in Electrical Engineering Proven experience in oil & gas, hydrocarbon, refinery, offshore, or infrastructure projects Recognized as a specialist on large to mega-scale projects Strong expertise in:Electrical engineering design and practices Protection systems and calculations International codes, standards, and specifications
Assistant Manager - Finance and Procurement Operations Business Partner
Accounting, Finance & Banking
Qiddiya Investment Company
Saudi
<h2 class="h5">Job description</h2>
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<span>The Assistant Manager – Finance and Procurement Operations Business Partner supports the Marketing function in managing its financial planning, procurement activities, vendor relationships, and operational requirements.<br> The role acts as the main coordination point between Marketing and Finance, Procurement, Legal, and external suppliers to ensure budgets, purchase requests, contracts, purchase orders, and payments are managed efficiently and in accordance with organizational policies.<br> Financial Planning and Budget Management Support the preparation and management of the Marketing department’s annual budget and financial plans.<br> Work with Marketing teams to forecast spending requirements across campaigns, events, media, sponsorships, agencies, and other activities.<br> Monitor actual spending, commitments, and available budgets against approved plans.<br> Prepare regular budget reports, forecasts, variance analyses, and financial updates for Marketing leadership.<br> Identify potential budget risks, overspending, underspending, and funding gaps, and recommend appropriate actions.<br> Support budget transfers, reallocations, accruals, and year-end financial closing activities.<br> Ensure accurate allocation of costs across Marketing functions, projects, campaigns, and cost centres.<br> Procurement Operations Coordinate procurement requirements for marketing campaigns, events, media services, creative agencies, production services, research, and other marketing activities.<br> Support the preparation and submission of purchase requisitions, requests for proposals, tender documents, and purchase orders.<br> Work with Marketing stakeholders to develop clear scopes of work, technical requirements, deliverables, and commercial evaluation criteria.<br> Track procurement activities from initial request through sourcing, evaluation, contracting, purchase order issuance, and payment.<br> Ensure procurement requests are supported by the required approvals and documentation.<br> Maintain visibility of procurement timelines and follow up on delayed or outstanding actions.<br> Vendor and Contract Management Coordinate the onboarding and registration of new Marketing vendors and agencies.<br> Maintain accurate records of vendor contracts, purchase orders, deliverables, payment schedules, and contract expiry dates.<br> Monitor vendor performance against agreed service levels, deliverables, timelines, and budgets.<br> Support contract renewals, amendments, extensions, and closure activities.<br> Coordinate with Procurement and Legal to address contractual, commercial, or supplier-related matters.<br> Support the resolution of vendor disputes, delayed deliverables, invoice discrepancies, and payment issues.<br> Invoice and Payment Management Review invoices and supporting documents to confirm alignment with contracts, purchase orders, and completed deliverables.<br> Coordinate with Marketing teams to obtain confirmation of services and approvals before processing payments.<br> Track invoices and payments and follow up with Finance, Procurement, and vendors on outstanding items.<br> Maintain accurate records of financial commitments, invoices, accruals, and payment status.<br> Support the timely resolution of blocked, rejected, or incorrectly submitted invoices.<br> Business Partnering and Stakeholder Management Act as the main operational link between Marketing and Finance, Procurement, Legal, and other corporate functions.<br> Advise Marketing stakeholders on relevant financial, procurement, and contracting processes.<br> Support Marketing teams in planning procurement lead times and selecting the appropriate sourcing approach.<br> Facilitate regular budget and procurement review meetings with Marketing stakeholders.<br> Provide clear updates to management on budget status, procurement progress, risks, and required decisions.<br> Build effective relationships with internal teams, agencies, suppliers, and service providers.<br> Governance, Compliance and Reporting Ensure all Marketing financial and procurement activities comply with organizational policies, delegated authorities, and approval requirements.<br> Maintain complete and accurate documentation to support governance reviews and internal or external audits.<br> Develop and maintain trackers, dashboards, reports, and operational records for budgets, contracts, purchase orders, and payments.<br> Identify process gaps and recommend improvements to increase efficiency, visibility, and compliance.<br> Support the development of standardized templates, guidelines, and working procedures for Marketing operations.<br> Monitor key operational indicators, including procurement turnaround time, budget utilization, payment status, and vendor performance.<br> Qualifications Bachelor’s degree in Finance, Accounting, Business Administration, Procurement, Supply Chain Management, or a related field.<br> Professional certification in Finance, Procurement, Supply Chain, or Project Management is an advantage.<br> Minimum of 4–6 years of relevant experience in finance operations, procurement, commercial operations, business partnering, or budget management.<br> Previous experience supporting a Marketing, Communications, Events, Media, or Sponsorships function is preferred.<br> Experience managing budgets, purchase requisitions, purchase orders, contracts, invoices, and vendor relationships.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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Saudi - Saudi Arabia
<p>The Senior Bid Manager will be a dedicated resource for the Turner & Townsend Saudi Arabia Major Programmes team and will work closely with various bid leads and other stakeholders to drive delivery of submissions and presentations. The goal for this position is to provide senior level input to the bid process and provide clients with clearly differentiated proposals that demonstrate why they should work with Turner & Townsend.</p><p>Responsibilities</p><ul><li>Write/edit non-technical and edit technical bespoke content working with the bid teams to ensure timely completion</li><li>Facilitate bid Kick Off, Win Theme and Storyboard sessions with bid team</li><li>Proactively manage the bid and review process while ensuring all contributors understand expectations for content and timelines</li><li>Incorporate local knowledge, evidence/research and adhere to writing style/branding</li><li>Ensure submissions are targeted to their audience, consisting of an evidence base and innovative approaches as advised by experts across the organisation and best practice</li><li>Advise bid lead on relevant added value options to strengthen bid response</li><li>Review and amend draft bid considering feedback from peers and Directors</li><li>Customise pen profiles and CV content to better position our proposed team</li><li>Briefing graphic designers to create visually appealing graphics to communicate complex information and concepts in an impactful way</li><li>Following submission of bid, extract key information from tender to improve best practice collateral</li><li>Support in delivery of best practice training on bid process, management and writing</li><li>Contribute to board reporting on pipeline, conversion, and lessons learnt</li><li>Pipeline management working with the Head of Middle East Real Estate and Major Programmes to monitor and proactively manage opportunity pipeline and advise on focus areas.</li></ul><p>Skills and behaviours required</p><ul><li>Proactive, clear and professional communication with internal and external stakeholders at all levels</li><li>Ability to continuously manage own workload, plan ahead for future submissions and/or presentations, and know when assistance from wider BG team is required</li><li>Ability to contribute to bid/pursuit strategy and influence senior technical and commercial leaders including challenging/questioning thinking or strategy when necessary to add value to the process</li><li>Strong writing and editing ability in English including: Critically assessing existing content and editing to be more concise and persuasive, harmonising tone of voice and ensuring consistency of language and terminology</li><li>Writing original non-technical content for Executive Summaries and other sections</li><li>Proof reading skills with a keen eye for accuracy and detail</li><li>Critical thinking skills to consistently develop, manage and deliver high quality bids and content on time</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>15+ years experience across bidding and business development in the professional services sector, ideally with PMC services in the built environment, and preferably with some of that experience in the Middle East</li><li>Relevant degree in an Engineering discipline or Business, etc (list not exhaustive)</li><li>Expertise in MS Office suite, skilled in Microsoft PowerPoint (required) and a design-based software such as InDesign (preferred)</li><li>APMP Foundation level certification is advantageous but not essential</li><li>Professional membership of a recognised institution (desired)</li></ul>
Saudi - Riyadh
<p>The Senior Bid Manager will be a dedicated resource for the Turner & Townsend Saudi Arabia Major Programmes team and will work closely with various bid leads and other stakeholders to drive delivery of submissions and presentations. The goal for this position is to provide senior level input to the bid process and provide clients with clearly differentiated proposals that demonstrate why they should work with Turner & Townsend.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Write/edit non-technical and edit technical bespoke content working with the bid teams to ensure timely completion</li><li>Facilitate bid Kick Off, Win Theme and Storyboard sessions with bid team</li><li>Proactively manage the bid and review process while ensuring all contributors understand expectations for content and timelines</li><li>Incorporate local knowledge, evidence/research and adhere to writing style/branding</li><li>Ensure submissions are targeted to their audience, consisting of an evidence base and innovative approaches as advised by experts across the organisation and best practice</li><li>Advise bid lead on relevant added value options to strengthen bid response</li><li>Review and amend draft bid considering feedback from peers and Directors</li><li>Customise pen profiles and CV content to better position our proposed team</li><li>Briefing graphic designers to create visually appealing graphics to communicate complex information and concepts in an impactful way</li><li>Following submission of bid, extract key information from tender to improve best practice collateral</li><li>Support in delivery of best practice training on bid process, management and writing</li><li>Contribute to board reporting on pipeline, conversion, and lessons learnt</li><li>Pipeline management working with the Head of Middle East Real Estate and Major Programmes to monitor and proactively manage opportunity pipeline and advise on focus areas.</li></ul><p>Skills and behaviours required</p><ul><li>Proactive, clear and professional communication with internal and external stakeholders at all levels</li><li>Ability to continuously manage own workload, plan ahead for future submissions and/or presentations, and know when assistance from wider BG team is required</li><li>Ability to contribute to bid/pursuit strategy and influence senior technical and commercial leaders including challenging/questioning thinking or strategy when necessary to add value to the process</li><li>Strong writing and editing ability in English including: Critically assessing existing content and editing to be more concise and persuasive, harmonising tone of voice and ensuring consistency of language and terminology, Writing original non-technical content for Executive Summaries and other sections</li><li>Proof reading skills with a keen eye for accuracy and detail</li><li>Critical thinking skills to consistently develop, manage and deliver high quality bids and content on time</li></ul><p><strong>Desired Candidate Profile</strong></p><p>15+ years experience across bidding and business development in the professional services sector, ideally with PMC services in the built environment, and preferably with some of that experience in the Middle East Relevant degree in an Engineering discipline or Business, etc (list not exhaustive) Expertise in MS Office suite, skilled in Microsoft PowerPoint (required) and a design-based software such as InDesign (preferred) APMP Foundation level certification is advantageous but not essential Professional membership of a recognised institution (desired).</p>
Fitch Group, Inc.
Saudi - Saudi Arabia
<p>Associate Director, Business Relationship Management (BRM) EMEA Financial Institutions (FI) Arabic Speaker Fitch Ratings FI BRM team is currently seeking an Associate Director out of our Saudi Office at Riyadh City.</p><p>This exciting role is based within the Financial Institutions (FI) Business Relationship Management ( BRM ) group in Riyadh, reporting to the Head of FI, Middle East. The principal objective of the team is to originate new rating mandates and to manage and expand relationships with the FI team mainly in the Middle East issuers and the wider FI group.</p><p><br></p><p>We ll Count on You To:</p><ul><li>Generate new mandates, initially with a focus on Saudi and the Middle East.</li><li>Support business growth across the broader EMEA region.</li><li>Analyze the market to identify new prospects and proactively interact with new issuers and other internal and external stakeholders in all stages of the onboarding process.</li><li>Develop persuasive pitchbooks and business development materials as well as generate new ideas for marketing to support outreach efforts.</li><li>Organize and conduct client and other external meetings.</li><li>Participate in and sometimes lead broader EMEA FI team projects.</li><li>Represent Fitch at industry events and conferences.</li><li>Build relationships and expand your network of capital markets professionals.</li><li>Use the Customer Relationship Management system (SalesForce) to record outreach activity, manage opportunities, create agreements and manage renewals.</li><li>Be organized, detail-oriented, punctual with tasks, enthusiastic, and proactive with a high level of initiative and an ability to conduct a variety of tasks simultaneously.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Arabic speaker is a must, excellent English communication skills (verbal and written).</li><li>A curious mindset, good work ethic and great attention to detail.</li><li>An ability to build business relationships and consistently grow your network of contacts.</li><li>Be a keen team player, but also with an ability to work independently.</li><li>Strong sales background in the financial sector</li><li>Strong technical command of Word, PowerPoint and Excel.</li><li>Experience in financial services, banking, debt capital markets, or a Credit Ratings Agency environment.</li><li>Experience in and familiarity with the financial institutions</li><li>Proven trajectory of working with clients and the debt-capital markets community, with the capability to proactively coordinate with external / internal parties.</li><li>Experience with SalesForce (or other Customer Relationship Management systems) and financial data and analytics platforms including Bloomberg and FactSet.</li><li>Other professional or business qualifications (MBA, or relevant Master s degree).</li></ul>
Saudi
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for the management of all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix Coordinator, Club Concierge, Club Attendants and Learning Coaches, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Maintaining Front of House Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps front of house team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>• Maintains knowledge of room availability and rates and suggestively sells.<br>• Reviews previous night's no-shows and ensures appropriate billing.<br>• Reviews the arrival report for accuracy and completeness. Checks printed registration cards against information on arrival report; rectifies any deficiencies with respective personnel.<br>• Maintains complete knowledge of property features and services, including hours of operations, hotel restaurant concepts, menu price range, dress code and ambience, hotel room types, numbers, hotel top repeat guests, rate programs, packages and scheduled daily events and activities.<br>Managing Front of House Team<br>• Supervises all areas of the Front of House.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures staff is knowledgeable about rates, packages and promotions available.<br>• Ensures all cashiering procedures comply with accounting policies and standards.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Monitors the check-in/check-out process, ensuring agreement to hotel standards; anticipates critical situations and assists to process the guest expediently.<br>• Anticipates sold-out situations and number of rooms overbooked. Locates alternative accommodations for guests and "walk" guests, following hotel policies and procedures.<br>• Works closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Saudi
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CORE WORK ACTIVITIES<br>Managing Profitability and Departmental Budgets<br>• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews financial reports and statements to determine how Operations is performing against budget.<br>• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.<br>• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.<br>• Strives to maintain profit margins without compromising guest or employee satisfaction.<br>• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.<br>• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Makes and executes key decisions to keep property moving forward towards achievement of goals.<br>Managing Property Operations<br>• Strives to improve service performance.<br>• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.<br>• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Ensures core elements of the service strategy are in place to produce the desired results.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>Leading Property Operations Teams<br>• Establishes a vision for product and service delivery on property.<br>• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.<br>• Ensures employees are treated fairly and equitably.<br>Managing and Conducting Human Resources Activities<br>• Observes service behaviors of employees and providing feedback to individuals and/or managers.<br>• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.<br>• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Stays knowledgeable of leadership talent in the property.<br>• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Alcon
Saudi - Saudi Arabia
<h3 >About Alcon and the Role</h3>
<p >Alcon is a global leader in eye care, focused on enhancing sight and improving eye health worldwide. The company operates with over 25,000 associates globally, fostering an inclusive culture. This full-time position for a <strong >Surgical Equipment Manager - Saudi</strong> is within Alcon's Sales & Sales Support organization, with 0-1 years of experience required.</p>
<h3 >Role Overview</h3>
<p >The Surgical Equipment Manager plays a role in managing strategic customer relationships and driving the adoption of Alcon's surgical portfolio. This position involves partnering with hospitals, surgical centers, and key healthcare stakeholders to understand their needs, provide solutions, and support the growth of Alcon's surgical equipment business. The manager will develop account strategies, lead commercial initiatives, and ensure customers receive support throughout their partnership with Alcon.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Manage strategic accounts and customer relationships within the ophthalmic surgical market.</li>
<li >Drive sales growth and achieve commercial targets for Alcon's surgical equipment portfolio.</li>
<li >Build and maintain relationships with surgeons, operating room teams, procurement departments, and other key stakeholders.</li>
<li >Identify customer challenges and develop tailored solutions that support clinical and operational objectives.</li>
<li >Develop and execute customer development strategies and key account plans aligned with business goals.</li>
<li >Lead account planning activities, including opportunity identification, market analysis, and business development initiatives.</li>
<li >Expand relationships with existing customers by introducing solutions that address evolving clinical and business needs.</li>
<li >Analyze market trends, competitor activity, and customer insights to identify opportunities and support strategic decision-making.</li>
<li >Prepare, negotiate, and manage commercial agreements and contracts.</li>
<li >Collaborate with cross-functional teams, including Sales, Marketing, Medical Affairs, Customer Service, and Technical Support.</li>
<li >Organize and support customer events, product demonstrations, workshops, and educational programs.</li>
<li >Maintain accurate customer data and account activity within Alcon's CRM system.</li>
<li >Drive execution of sales plans and ensure delivery against agreed performance objectives.</li>
<li >Support the development of team capabilities through coaching, mentoring, training, and sharing best practices where applicable.</li>
</ul>
<h3 >Quality and Compliance Expectations</h3>
<p >Quality and compliance are fundamental at Alcon. All associates are expected to contribute to maintaining a compliant and inspection-ready organization.</p>
<ul >
<li >Complete all required compliance and training activities.</li>
<li >Adhere to GxP regulations and all applicable company policies and procedures.</li>
<li >Follow Standard Operating Procedures (SOPs) consistently and accurately.</li>
<li >Maintain complete and accurate documentation.</li>
<li >Support quality management and continuous improvement initiatives.</li>
</ul>
<h3 >Candidate Profile</h3>
<p >Candidates should have 0-1 years of experience and be prepared to work in a collaborative, inclusive, and high-performing environment. This role offers opportunities for continuous learning and career development.</p>
Saudi - Riyadh
<div dir="rtl"><h3 >About Almarai</h3>
<p >Founded in 1977 and headquartered in Riyadh, Almarai Company is recognized as the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in the MENA region. It holds the position of the number one FMCG Brand in MENA and is a market leader across all its categories in the GCC, Egypt, and Jordan. With over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products, expanding its portfolio to include dairy, juices, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water under more than 20 brands. The company employs over 43,000 professionals across its operations.</p> <h3 >The Role of Process Governance Manager</h3>
<p >Almarai - المراعي is seeking a <strong >Process Governance Manager</strong> to join its team in Riyadh. This full-time role involves strategically overseeing process governance, ensuring compliance, and maintaining the continuity of critical business processes. The manager will work closely with Enterprise Information Technology (EIT) to implement effective interventions and enhancements, contributing to operational excellence across the organization.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Own and maintain procurement processes, policies, and related documentation within the Central Procurement Department (CPD).</li>
<li >Lead process improvement initiatives, communicating changes, best practices, and technology enhancements to procurement teams and stakeholders.</li>
<li >Support the implementation of Almarai’s procurement strategy and drive initiatives focused on improving operational efficiency and effectiveness.</li>
<li >Collaborate with Enterprise Information Technology (EIT) to enhance procurement systems and digital solutions.</li>
<li >Establish and maintain governance frameworks, compliance standards, Key Performance Indicators (KPIs), training materials, and comprehensive process documentation.</li>
<li >Act as the primary liaison between Almarai and outsourcing partners, ensuring effective collaboration, risk mitigation, and timely delivery of agreed objectives.</li>
<li >Monitor service levels and performance metrics, identify process deviations, and manage improvement actions and escalations as required.</li>
<li >Develop and deliver training programs to enhance procurement capabilities and ensure consistent process execution across procurement teams and outsourcing partners.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Bachelor's degree in Finance, Business Administration, Management, or a related field.</li>
<li >An MBA and/or CIPS certification is preferred.</li>
</ul> <h3 >Experience and Skills</h3>
<ul >
<li >8-10 years of experience in procurement, process improvement, or a related supply chain environment.</li>
<li >Proven experience in driving process optimization, governance, and operational excellence initiatives.</li>
<li >Demonstrated experience in managing outsourcing partners and third-party service providers.</li>
<li >Strong understanding of supply chain processes, procurement operations, and data management.</li>
<li >Experience working with cross-functional teams and technology-driven process improvements is preferred.</li>
</ul> <h3 >Work Location and Type</h3>
<p >This is a full-time position based in Riyadh, offering an opportunity to contribute to a leading food and beverage company in the MENA region.</p></div>
Saudi - Riyadh
<h3 >About the Role</h3>
<p >Cornerstone Global Partners (CGP Group) is seeking a <strong >Head of Operations</strong> to join our team in Riyadh, Saudi Arabia. This full-time role is central to our mission of elevating apartment living through thoughtful design, hospitality-level service, and community, bringing the experience of luxury hotels into the residential sector. As we expand rapidly across Riyadh with new properties launching soon, this position is critical for scaling our operations while upholding our quality standards and unique resident experience.</p> <h3 >Role Summary</h3>
<p >This is a hands-on, on-the-ground leadership position where you will take direct ownership of day-to-day operations across our residential portfolio. You will manage and coach General Managers, collaborate closely with Facilities, Revenue, and other internal teams, and develop the necessary systems and processes to ensure scalable growth without compromising our established standards. The role requires regular presence at properties to address real-time challenges, from resident experience to procurement and facilities issues, and to develop playbooks for consistent, high-quality building management.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage and coach General Managers across residential properties, assuming day-to-day operational oversight.</li>
<li >Collaborate cross-functionally with Facilities, Revenue, and other internal stakeholders to ensure smooth operations.</li>
<li >Design, implement, and continuously improve Standard Operating Procedures (SOPs), covering high-level processes and on-the-ground solutions (*, procurement standardization, vendor management, building-level problem-solving).</li>
<li >Drive the rollout of new operational initiatives and workflows across the portfolio.</li>
<li >Maintain a visible and credible on-site presence, effectively communicating with all levels of staff, contractors, and vendors.</li>
<li >Support the operational readiness of new properties during expansion phases.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >5-10 years of relevant experience.</li>
<li >Strong consumer-facing operational experience, ideally from a tech or prop-tech scale-up that has grown from a handful of physical sites to 10+ properties. Strong hospitality or resort operations experience is also suitable.</li>
<li >A proven track record of scaling operations, demonstrating the ability to grow a business or team from a small to a much larger footprint.</li>
<li >Experience designing processes and systems from scratch, particularly in resource-constrained or early-stage environments.</li>
</ul> <h3 >Required Attributes</h3>
<ul >
<li >A high-energy operator with genuine stamina for a hands-on, on-the-ground role.</li>
<li >A coaching leadership style, focused on developing team members rather than defaulting to replacement.</li>
<li >Comfort operating in ambiguous environments without requiring a rigid corporate structure.</li>
<li >A strong academic and analytical foundation is a plus; demonstrated rigor is valued more than specific pedigree.</li>
<li >Real estate experience is a bonus, not a requirement.</li>
<li >Saudi-specific experience is a bonus; candidates open to relocating to Riyadh are encouraged to apply.</li>
</ul> <h3 >Work Location</h3>
<p >This full-time position is based in Riyadh, Saudi Arabia. The role requires a significant on-site presence at our properties and is not a remote or HQ-only job. We welcome applications from qualified operators globally who are prepared to relocate to Riyadh.</p>
Saudi - Jeddah
<h3 >About the Role</h3>
<p >Four Points by Sheraton is seeking an Assistant Training Manager for a full-time position in Jeddah, Makkah. This role involves supporting the identification and addressing of employee and organizational development needs, ensuring effective training programs are in place to achieve desired business results. The training programs cover various topics, including product knowledge, company philosophy, customer service, and leadership skills.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Assist in conducting needs assessments, designing, and developing training programs.</li>
<li >Facilitate the delivery of both custom and corporate training programs.</li>
<li >Measure the effectiveness of training to ensure a return on investment.</li>
<li >Promote and inform employees about all training programs.</li>
<li >Display leadership in guest hospitality, exemplify excellent customer service, and create a positive atmosphere for guest relations.</li>
<li >Help employees identify specific behaviors that contribute to service excellence and ensure ongoing training to understand guest expectations.</li>
<li >Use effective training methods to ensure employees understand and can demonstrate guest satisfaction skills.</li>
<li >Meet regularly with the training cadre to support training efforts and observe service behaviors, providing feedback to individuals and managers.</li>
</ul>
<h3 >Training Program Evaluation</h3>
<ul >
<li >Monitor enrollment and attendance at training classes.</li>
<li >Meet regularly with participants to assess progress and address concerns.</li>
<li >Partner with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li>
<li >Review comment cards, guest satisfaction results, and other data to identify areas for improvement.</li>
<li >Measure the transfer of learning from training courses to operations and ensure adult learning principles are incorporated into training programs.</li>
</ul>
<h3 >Training Program Development and Planning</h3>
<ul >
<li >Identify performance gaps and work with managers to develop and implement appropriate training to improve performance.</li>
<li >Assist with making necessary adjustments to training methodology and/or retraining as appropriate.</li>
<li >Align current training and development programs to effectively impact key business indicators.</li>
<li >Assist with establishing guidelines so employees understand expectations and parameters.</li>
<li >Develop specific training to improve service performance.</li>
<li >Drive brand values and philosophy in all training and development activities.</li>
<li >Incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li>
</ul>
<h3 >Budget Management</h3>
<ul >
<li >Assist with the development of the training budget as required.</li>
<li >Assist with managing the budget in alignment with Human Resources and property financial goals.</li>
<li >Assist with managing department controllable expenses to achieve or exceed budgeted goals.</li>
<li >Utilize P-card, if appropriate, to control and monitor departmental expenditures.</li>
</ul>
<h3 >Qualifications</h3>
<p >Candidates should possess 0-1 year of relevant experience. The salary for this position will be discussed during the interview process.</p>
Al Qadisiyah
Saudi - Eastern Province
<p><br></p><p>Job Overview: Al-Qadsiah Club is seeking a highly experienced Accounting Operations Manager to join our Finance team in Al Khobar. In this role, you will lead the accounting team to manage day-to-day accounting activities focusing on areas such as transaction processing, monthly close, account reconciliations, and compliance-related tasks.</p><p>KEY RESPONSIBILITIES</p><ul><li>Manage daily operational accounting activities for various departments and General Ledger team activities, coordinating with the Accounting Operations team to meet strict deadlines across the period end close cycles.</li><li>Oversee and support accounting teams in monthly close activities, reconciliations, and compliance-related accounting tasks.</li><li>Oversee accounting for specific functional areas such as intercompany, fixed assets, accounts payable, accounts receivable, player accounting and ensuring adherence to policy and control requirements.</li><li>Identify opportunities for efficiency, recommend process enhancements, and support implementation of best practices in accounting operations.</li><li>Work with technical accounting team on any complex accounting memos as needed.</li><li>Provide clear, well-documented accounting guidance to team members and respond to complex technical questions with accuracy.</li><li>Collaborate closely with the financial reporting team during period end close process.</li><li>Provide oversight to accounting staff and ensure accurate and timely completion of journal entries, reconciliations, and reporting on monthly basis.</li><li>Ensure compliance with internal controls, corporate policies, and relevant accounting standards (e.g., IFRS as endorsed by SOCPA).</li><li>Collaborate with internal and external audit teams to support audit readiness and resolve audit findings (if any).</li><li>Assist in the implementation of policies, programs, and initiatives that improve accounting quality and efficiency.</li><li>Manage journal entry approvals, balance sheet reconciliation approvals as required, tax and transfer pricing entries, analytical reviews and adherence to the accounting policies adopted by the Company and the IFRS requirements.</li><li>Lead and contribute to finance department's involvement in projects such as system implementation, upgrades or accounting policy changes.</li><li>Monitor emerging risks - such as new and revised accounting standards, changes in accounting policies, compliance with laws and regulations or system updates - and develop mitigation plans.</li><li>Take ownership of specific tasks during close or audit cycles to help maintain momentum and support accounting and reporting team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bacheloru2019s degree in Accounting or Finance and professional qualification is required (SOCPA, CPA, CIMA, ACA, ACCA or equivalent).</li><li>6u20138 years of experience (experience in football / sports finance preferred).</li></ul><p>PERSONAL SPECIFICATION u2013 SKILLS & ATTRIBUTES</p><ul><li>Thorough understanding of IFRS and internal controls.</li><li>Strong analytical and organizational skills with the ability to manage multiple priorities and meet deadlines.</li><li>Effective communication and collaboration skills.</li><li>Strong ERP knowledge.</li><li>Leadership, change management and team management experience.</li></ul>
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>About the Job</b><br><br>Position Title: IT Manager<br><br>Location: Khobar, KSA<br><br>Employment Type: Full-time<br><br>Saudi Nationals Only.<br><br></span><p><b><span>About the Client</span></b><br></p><br><p><span>Our client operates within the financial
technology and digital services sector, providing technology-enabled solutions to
help customers managing financing options. The organization focuses on
improving accessibility, efficiency, and customer experience through secure and
innovative digital solutions.</span><br></p><br><p><b><span>Role Overview</span></b><br></p><br><p><span>IT Manager will be responsible for leading
the company’s technology strategy and driving the development of digital and
technical solutions that support both short-term and long-term business
objectives while ensuring the readiness and sustainability of the company’s
technology infrastructure.</span><br></p><br><p><b><span>Key Responsibilities</span></b><br></p><br><ul><li><span>Develop and implement the comprehensive technology vision and IT strategy in alignment with business objectives. <br></span></li><li><span>Lead digital transformation initiatives, technology product development, and innovation across operations and services.<br></span></li><li><span>Oversee IT infrastructure, systems performance, and continuous improvement of technology platforms.<br></span></li><li><span>Manage and guide technical, engineering, and development teams to ensure effective project delivery.<br></span></li><li><span>Identify and adopt new technologies that enhance operational efficiency and business competitiveness.<br></span></li><li><span>Collaborate with senior leadership and cross-functional departments to understand business needs and deliver integrated technology solutions.<br></span></li><li><span>Oversee information security, data protection, and compliance with applicable local and international standards.<br></span></li><li><span>Prepare and manage the annual technology budget, ensuring effective cost control and resource utilization.<br></span></li><li><span>Build and manage strategic partnerships with technology vendors, service providers, and innovation partners.<br></span></li><li><span>Represent the technology function in senior management and executive-level meetings.<br></span><br></li></ul><br><span>Requirements</span><p><b><span>Education</span></b><br></p><br><ul><li><span>Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.</span><br></li><li><span>A Master’s degree or relevant professional certifications would be an advantage.</span><br></li></ul><p><b><span>Experience</span></b><br></p><br><ul><li><span>4+ years of experience in IT management, technology leadership, digital transformation, or related technology roles.</span><br></li><li><span>Experience in leading IT teams, technical teams, software development teams, or digital product teams.</span><br></li><li><span>Strong background in IT infrastructure, systems management, digital platforms, and technology operations.</span><br></li><li><span>Experience in information security, data protection, compliance, and vendor management.</span><br></li><li><span>Previous experience in digital platforms and financial services environment is essential.</span><br></li></ul><p><b><span>Skills / Attributes</span></b><br></p><br><ul><li><span>Strong leadership, planning, and decision-making skills.</span><br></li><li><span>Excellent understanding of IT strategy, digital transformation, infrastructure, and emerging technologies.</span><br></li><li><span>Strong problem-solving and analytical skills with the ability to improve systems and processes.</span><br></li><li><span>Excellent communication and stakeholder management skills.</span><br></li><li><span>Ability to work closely with executive leadership and translate business needs into technology solutions.</span><br></li><li><span>Strong project management, budgeting, and vendor management capabilities.</span><br></li><li><span>High level of ownership and professionalism.</span><br></li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi - Jeddah
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Customer Success based in Saudi Arabia.<br><br>This is a senior, hands-on leadership role responsible for shaping the entire post-sale customer experience within a fast-growing B2B Saa S environment. You will own retention, expansion, and adoption outcomes while developing the strategies and systems that support sustainable customer growth. Working closely with senior leadership, you will combine strategic direction with direct involvement in key customer relationships. You will lead and develop an expanding Customer Success team while establishing scalable playbooks across onboarding, adoption, renewal, and expansion. The role offers significant autonomy and the opportunity to build the Customer Success function during an important stage of company growth. Success will be measured through meaningful business outcomes, customer value, and recurring revenue rather than activity alone.<br><br>Accountabilities<br><br>Own overall Customer Success strategy and execution, with direct accountability for retention, expansion, Net Revenue Retention (NRR), and churn outcomes. Drive customer adoption by increasing both the breadth and depth of product usage across the customer base. Coach, enable, and actively support the Customer Success team, stepping directly into strategic accounts when intervention or additional leadership is required. Lead, develop, and scale the Customer Success organization as the business grows, including hiring and onboarding future team members. Build and continuously refine a scalable Customer Success playbook covering onboarding, adoption, success planning, renewal, and expansion. Establish customer success plans, health-scoring frameworks, account-management standards, and repeatable processes tied to measurable retention and expansion outcomes. Partner closely with Sales, Product, and Engineering to communicate customer needs, surface opportunities, and represent the voice of the customer. Maintain accurate visibility into customer health, risks, opportunities, and performance through Hub Spot or comparable CRM systems. Proactively identify accounts at risk as well as expansion opportunities, developing practical and actionable recommendations for leadership. Build a culture of ownership and customer value, ensuring processes and team activity remain closely connected to business outcomes. Use customer insights and performance data to continuously improve the Customer Success operating model.<br><br>Requirements<br><br>Proven leadership experience in B2B Saa S Customer Success, including direct people-management responsibility. Demonstrated experience owning retention and expansion metrics and coaching teams toward measurable commercial outcomes. Hands-on leadership approach, with the ability to personally engage with strategic accounts while developing the team to operate effectively at scale. Experience building, improving, or scaling Customer Success processes within an early-stage or high-growth company. Strong understanding of the complete customer lifecycle, including onboarding, adoption, renewal, expansion, and account management. Consultative and customer-focused mindset, with the ability to ask thoughtful questions, identify improvement opportunities, and recommend practical solutions. Highly autonomous and proactive, able to identify priorities independently and take ownership without requiring extensive direction. Strong proficiency with Hub Spot, Salesforce, or similar CRM platforms. Excellent analytical, organizational, communication, and stakeholder-management skills. Exceptional written and spoken English. Experience with customer health-scoring or Customer Success platforms such as Gainsight, Vitally, or similar tools is an advantage. Familiarity with partner-led or channel-influenced Customer Success models is a plus.<br><br>Benefits<br><br>Opportunity to build and lead a Customer Success organization within a rapidly growing Saa S environment. Direct collaboration with founders and senior leadership on customer strategy and organizational development. Significant ownership and autonomy in shaping Customer Success processes, playbooks, and team structures. Exposure to strategic customer relationships and the opportunity to influence retention and expansion outcomes directly. Entrepreneurial, low-ego working environment focused on ownership, execution, and measurable customer value. Opportunity to work within an AI-native technology environment focused on modernizing partnership operations. Remote work arrangement, with working hours aligned to the U. S. East Coast. Opportunity for professional growth and leadership development as the organization scales. Exposure to a broad range of B2B Saa S customer challenges and partner-focused business models. Compensation and additional benefits to be determined according to the engagement terms.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Elm
Saudi - Riyadh
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Product Manager</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I<span dir="RTL">2</span></span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Business Products</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Business Products</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Business Products</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span dir="RTL" >-</span></p>
</td>
</tr>
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<p ><span > </span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >To support the management and continuous enhancement of digital products by coordinating product requirements, operational readiness activities, technical enablement initiatives, and stakeholder engagement efforts. The role contributes to ensuring product stability, supporting deployment models such as White Label and On-Premise offerings, facilitating collaboration between product and technical teams, and helping deliver product enhancements that align with business objectives and customer needs.</span></p>
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<p > </p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<li ><span >Product Requirements & Backlog Management</span></li>
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<ul >
<li ><span >Gather and document product requirements from stakeholders and customers.</span></li>
<li ><span >Support the preparation and prioritization of product backlogs.</span></li>
<li ><span >Assist in defining user stories and acceptance criteria.</span></li>
<li ><span >Maintain product requirement documentation and traceability.</span></li>
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<li ><span >Product Operations & Technical Coordination</span></li>
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<ul >
<li ><span >Coordinate with technology and operations teams to support product operational requirements.</span></li>
<li ><span >Follow up on infrastructure, deployment, and environment-related dependencies.</span></li>
<li ><span >Support resolution of operational issues impacting product performance.</span></li>
<li ><span >Facilitate communication between product and technical stakeholders.</span></li>
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<li ><span >Product Enhancement & Release Support</span></li>
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<ul >
<li ><span >Support planning and implementation of product enhancements and releases.</span></li>
<li ><span >Track enhancement progress and coordinate required stakeholder inputs.</span></li>
<li ><span >Participate in testing and validation activities.</span></li>
<li ><span >Monitor implementation outcomes and collect feedback.</span></li>
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<li ><span >Customer & Market Requirements Analysis</span></li>
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<ul >
<li ><span >Collect customer feedback and analyze business requirements.</span></li>
<li ><span >Support product improvement initiatives based on market needs.</span></li>
<li ><span >Document emerging opportunities and customer expectations.</span></li>
<li ><span >Contribute to product value proposition development.</span></li>
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<td >
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<li ><span >White Label & On-Premise Enablement Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support product readiness activities related to White Label deployments.</span></li>
<li ><span >Assist in preparing operational and business requirements for On-Premise implementations.</span></li>
<li ><span >Coordinate with stakeholders involved in deployment and onboarding activities.</span></li>
<li ><span >Monitor implementation requirements and dependencies..</span></li>
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<li ><span >Product Documentation & Knowledge Management</span></li>
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<ul >
<li ><span >Maintain product documentation, user guides, and operational references.</span></li>
<li ><span >Support knowledge transfer activities related to product capabilities.</span></li>
<li ><span >Ensure documentation reflects current product features and processes.</span></li>
<li ><span >Contribute to improving product information availability.</span></li>
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<td >
<ol start="7">
<li ><span >Stakeholder Collaboration & Product Support</span></li>
</ol>
</td>
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<ul >
<li ><span >Collaborate with sales, product, operations, and technical teams to support product objectives.</span></li>
<li ><span >Assist in responding to stakeholder inquiries related to product capabilities.</span></li>
<li ><span >Support workshops, meetings, and requirement gathering sessions.</span></li>
<li ><span >Facilitate alignment between business and technical stakeholders.</span></li>
</ul>
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<td >
<ol start="8">
<li ><span >Product Performance Monitoring</span></li>
</ol>
</td>
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<ul >
<li ><span >Track product KPIs and operational performance indicators.</span></li>
<li ><span >Support preparation of product performance reports and dashboards.</span></li>
<li ><span >Identify issues and improvement opportunities.</span></li>
<li ><span >Contribute to continuous product improvement activities.</span></li>
</ul>
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<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
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<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
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<p > </p>
<p > </p>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
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<li ><span >Bachelor’s Degree in Business Administration, Marketing, Information Systems, Computer Science, Software Engineering, or a related discipline.</span></li>
</ul>
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<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
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<ul >
<li ><span >2–4 years of experience in Product Management, Product Operations, Product Development, Business Analysis, Digital Products, or related fields.</span></li>
</ul>
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<p > </p>
<p > </p>
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<p ><strong><span >VERSION TRACKING</span></strong></p>
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<p ><strong><span >Prepared by:</span></strong></p>
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<td colspan="2" valign="top">
<p > </p>
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<p ><strong><span >First review by:</span></strong></p>
</td>
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<p > </p>
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<p ><strong><span >Approved by:</span></strong></p>
</td>
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<p ><strong><span >Name</span></strong></p>
</td>
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<p > </p>
</td>
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<p ><strong><span >Signature</span></strong></p>
</td>
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<p > </p>
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<p ><strong><span >Date</span></strong></p>
</td>
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<p > </p>
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<p > </p>
<p > </p>
<p > </p>
<p > </p>
</span>
Saudi - Riyadh
<h3 >About HungerStation</h3>
<p >HungerStation, a key entity within the Delivery Hero Group, operates as a pioneering local delivery platform focused on delivering fast, easy, and reliable experiences. Delivery Hero is headquartered in Berlin, Germany, with operations spanning approximately 65 countries globally. This <strong >full-time</strong> role for a Brand and Communication Senior Manager is based in <strong >Riyadh, Saudi Arabia</strong>, and requires <strong >5-10 years of experience</strong> in a relevant field.</p> <h3 >Role Overview</h3>
<p >The Brand and Communication Senior Manager will lead HungerStation’s top-of-the-funnel brand strategy, oversee the holistic in-app visual identity, and manage end-to-end media planning and execution. This position is central to driving top-of-mind awareness and ensuring robust brand health across all customer touchpoints.</p> <h3 >Brand Strategy and Identity</h3>
<ul >
<li >Lead the proactive development of the holistic brand experience, seasonal direction, and identity governance across all customer touchpoints.</li>
<li >Oversee the app's overall look and feel, ensuring seamless transformation during key seasonal moments (*, Ramadan splash screens, app themes, and tiles).</li>
<li >Ensure consistent alignment with the Product team, ensuring new features are launched with a defined identity and clear usage guidelines.</li>
<li >Align brand priorities with Food Marketing, QC Marketing, and other functions to ensure campaigns collectively strengthen a consistent HungerStation brand.</li>
</ul> <h3 >Media Planning and Performance Analytics</h3>
<ul >
<li >Translate campaign goals into clear media objectives, KPIs, targeting strategies, and channel roles tailored to specific audience conversion journeys.</li>
<li >Establish rigorous campaign tracking requirements, including deep links, attribution frameworks, and naming conventions, for accurate evaluation.</li>
<li >Evaluate the overall media mix to identify relevant placement opportunities, challenging agency recommendations to ensure efficiency and clear rationale.</li>
<li >Build stronger media best practices across the team, establishing campaign setup standards, tracking checklists, and performance benchmarks.</li>
<li >Monitor key brand-health indicators, including top-of-mind awareness (TOM), consideration, brand preference, sentiment, and share of voice.</li>
<li >Monitor campaign performance and budget run rates closely to identify variances and take immediate corrective action.</li>
<li >Analyze campaign results beyond topline metrics, translating findings into actionable optimization recommendations and future communication strategies.</li>
</ul> <h3 >Agency and Budget Management</h3>
<ul >
<li >Manage relationships with media agencies to maintain execution quality, resolve issues, and ensure campaigns are launched accurately and on time.</li>
<li >Identify clear execution processes to reduce split ownership and avoid delays during campaign setups.</li>
<li >Manage and own the budgeting cycle, providing input to the budgeting process.</li>
<li >Ensure effective utilization of the function's budget and report accurately on progress and challenges.</li>
<li >Investigate and propose implementing strategies that result in a positive financial impact for HungerStation.</li>
</ul> <h3 >Strategic Planning and Team Leadership</h3>
<ul >
<li >Contribute to the development and execution of the Division’s OKRs, ensuring alignment with other Functions' heads.</li>
<li >Make critical decisions that support the Division’s strategic and tactical direction.</li>
<li >Establish plans for respective functions/teams and provide inputs that support the Division’s goals and objectives.</li>
<li >Measure and track relevant OKRs and metrics to ensure goal achievement and take corrective actions when necessary.</li>
<li >Follow all relevant policies, procedures, and processes for daily work to be carried out in a controlled and consistent manner.</li>
<li >Contribute to the identification of opportunities for continuous improvement of processes and practices.</li>
<li >Uphold a high-performance working environment and promote HungerStation’s Values.</li>
<li >Set performance objectives, provide support, evaluate direct reports, and provide regular feedback.</li>
<li >Participate in the identification and recruitment of key talents for the function.</li>
<li >Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor workflow.</li>
<li >Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.</li>
</ul>