Day Shift Jobs - Jeddah Saudi

Growth Marketing Specialist Under-the-radar tech startup · Riyadh, Saudi Arabia · Full-Time<br>We're building something new. We're a tech startup launching a major AI-powered platform in Saudi Arabia this September. We're a small team moving fast — and we're looking for a growth marketing specialist who wants to grow with us from day one. This is not a corporate role. You won't be handed a playbook. You'll help build one.<br>What you'll be doing You'll work across everything that gets us in front of our audience — content, social, campaigns, and whatever else the moment calls for. No two weeks will look the same.<br>Create and manage content across Linked In, Instagram, and X — Arabic and English Help plan and execute our September launch campaign Write copy for emails, ads, landing pages, and product announcements Track what's working and what isn't — and share your findings clearly Support paid campaigns on Linked In and Google Research competitors, market trends, and what our audience actually cares about Coordinate with designers and the product team on marketing materials Be in the room when decisions get made — your input matters<br>What we're looking for0–2 years of experience in marketing, content, or a related role — agency, startup, or in-house Strong writer in Arabic and English — you can switch between both naturally Curious about AI, tech, and how businesses grow Organised enough to manage multiple things at once without dropping anything Comfortable in a startup — things change, priorities shift, and that energises you rather than frustrates you Based in Riyadh or willing to relocate<br>Bonus if you have Experience running social media for a brand Basic design skills — enough to move fast without always waiting for a designer Understanding of SEO or paid social basics<br>What you'll get A front-row seat to building a tech company from the ground up Real ownership from day one — not internship-level tasks Direct access to leadership and fast career growth Competitive salary for the role level Rotation across different business functions — you will spend time embedded in HR, recruitment operations, sales, and product, giving you a rare understanding of the full business that most marketers never get The chance to be part of a small founding team at a platform about to launch to thousands of users

<p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p>

We are seeking passionate and highly skilled Pilates Instructors to join a refined new boutique studio launching in Riyadh, Saudi Arabia.<br>Designed around the principles of mindful movement, exceptional client care, and elevated wellness experiences, this studio will offer a sophisticated environment where instructors can thrive professionally while making a meaningful impact on clients' wellbeing.<br>This is a unique opportunity to become part of a growing luxury wellness brand from the very beginning and help shape the culture, standards, and client experience of a beautiful new studio.<br>About the Role:<br>As a Pilates Instructor, you will deliver exceptional group and private sessions while creating a welcoming, motivating, and professional environment for clients of all levels. You will play a key role in building lasting client relationships and maintaining the high standards expected within a premium wellness setting.<br>Key Responsibilities:<br>- Deliver high-quality Reformer Pilates classes and private training sessions<br>- Create a calm, welcoming, and inspiring studio atmosphere<br>- Develop structured and progressive programs tailored to individual client goals<br>- Monitor client progress and adapt programming accordingly<br>- Maintain a strong understanding of Pilates principles, anatomy, and safe movement practices<br>- Provide outstanding customer service and client care<br>- Uphold the studio's values of excellence, professionalism, and intentionality<br>- Maintain studio cleanliness, organization, and presentation standards<br>- Participate in workshops, events, and promotional activities when required<br>- Follow all studio policies, schedules, and professional standards<br><br><br>Essential Requirements:<br>- Minimum 3 years of professional Pilates teaching experience preferred<br>- Experience delivering Reformer Pilates classes and private sessions<br>- Strong understanding of anatomy, movement mechanics, and client progression<br>- Professional level English communication skills<br>- Candidates should ideally hold a recognized Pilates certification such as:<br>STOTT Pilates , Balanced Body, BASI Pilates , Peak Pilates (Other internationally recognized Pilates qualifications)<br>- Exceptional candidates with significant experience and technical expertise may also be considered even if they are currently working toward formal certification.<br>We are looking for instructors who are:<br>- Warm, approachable, and professional<br>- Passionate about health, wellness, and client success<br>- Calm, grounded, and confident in their teaching<br>- Detail-oriented and intentional in their approach<br>- Reliable, self-motivated, and proactive<br>- Able to contribute positively to a premium studio culture<br><br><br>Package:<br>- Salary: Up to SAR 16,000 per month<br>- Housing Allowance Included<br>- Performance-based incentives<br>- Revenue-sharing opportunities<br>- Individual bonus structure<br><br><br>Additional Benefits:<br>- Employment visa sponsorship<br>- International relocation support<br>- Medical insurance<br>- 30 days paid annual leave<br>- Studio uniform provided<br>- Transportation support<br>- Ongoing education and professional development opportunities<br>- Opportunity to grow within a new and exciting wellness brand<br><br><br>Working Schedule:<br>- 6 days per week<br>- 8-hour shifts<br>- Approximately 5 classes per day<br>- Dedicated time allocated for professional development and learning<br>- Straight shift pattern<br><br><br>Why Join This Opportunity?<br>- Be part of a luxury boutique Pilates studio from launch<br>- Work in one of the Middle East's fastest-growing wellness markets<br>- Help shape the culture and standards of a brand-new studio<br>- Enjoy a competitive package and long-term career growth opportunities<br>- Join a team committed to excellence, mindfulness, and exceptional client experiences<br>If you are passionate about Pilates, committed to delivering world-class client experiences, and excited about being part of something special from the beginning, we would love to hear from you.<br>Apply today and take the next step in your Pilates career www.thefitstaff.com

<p>Diaverum is a Swedish-born, multinational healthcare organization providing life-enhancing renal care to patients with chronic kidney disease. With more than 15,000 employees across 25 countries, and over 1,400 colleagues in 33 cities and towns across the Kingdom, we combine global experience with strong local presence. Our vision is to transform renal care by broadening access to high-quality kidney care. This is enabled by our standardized care delivery model, continuously evolving digital and AI capabilities, and people who care with competence, passion and inspiration. Patient safety in a dialysis clinic depends on strong nursing leadership at every shift. As our clinics across the Kingdom grow, we need experienced nurses ready to take on supervisory responsibility, support staff and uphold clinical standards day to day. We are now looking for an Assistant Head Nurse who supports the Head Nurse in managing staff, maintaining quality of care and keeping clinic operations running safely and smoothly.</p><p>The Role</p><p>The Assistant Head Nurse plays a key leadership role in supporting the Head Nurse to ensure safe, effective, and high-quality clinic operations. The role contributes to staff management, patient care supervision, quality and patient safety, education, competency follow-up, audit action plans, and accreditation readiness. Through effective communication, clinical oversight, and active staff support, the Assistant Head Nurse helps maintain professional standards, strengthen team performance, and promote Diaverum s True Care culture in daily practice.</p><p>You will report to the Head Nurse and work closely with clinic staff, clinic mentors and the Country Nursing Manager.</p><p>What you will help us build</p><p>You will support daily clinic operations and help the Head Nurse maintain a high standard of patient care across the team.</p><p>Your responsibilities will include:</p><ul><li>Support staff selection, scheduling and orientation for new employees.</li><li>Counsel employees and advise the Head Nurse on appropriate actions.</li><li>Supervise and evaluate patient care through rounds and quality assurance projects.</li><li>Monitor safety, cleanliness and equipment standards in the clinic.</li><li>Support audit action plans and Risk Management implementation.</li><li>Identify learning needs and support ongoing staff development.</li></ul><p>What matters most is consistency. Staff and patients rely on you to follow through, every shift.</p><p>Who You Are</p><p>You lead with clinical expertise and a calm presence. You notice problems early and act on them before they grow.</p><p>You will be well-suited to this role if you:</p><ul><li>Communicate clearly with staff, patients and families.</li><li>Stay composed and decisive under pressure.</li><li>Build trust with your team through consistency.</li><li>Hold yourself and others to high clinical standards.</li><li>Show cultural sensitivity in a diverse clinic environment.</li></ul><p>Experience and Qualifications</p><p>We are looking for someone with real, hands-on experience in dialysis nursing and clinical leadership.</p><p>What we need:</p><ul><li>Registered Nurse with a Bachelor s degree in Nursing; a Master s degree is preferable.</li><li>Certified in BLS, preferably with ACLS certification.</li><li>Strong leadership and management skills, communication skills, clinical expertise, problem-solving and decision-making abilities, monitoring and education skills, administrative skills, emotional intelligence, and resilience.</li></ul><p>Experience in the following areas will help you succeed:</p><ul><li>Supervising or mentoring clinical staff.</li><li>Leading quality assurance or patient safety projects.</li><li>Coordinating with multi-disciplinary medical teams.</li><li>Managing clinic-level reporting and documentation.</li><li>Experience in multi-site organization.</li></ul><p>What Makes This Role Meaningful</p><p>Every staffing decision and quality check you make has a direct effect on patient safety. Unlike many leadership roles, this one keeps you close to the clinic floor, where you can see the outcome of your decisions on real patients, every day.</p><p>Ready to Make a Difference?</p><p>If you lead with clinical expertise, care about your team and want your work to directly improve patient outcomes, apply.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Communicate clearly with staff, patients and families.</li><li>Stay composed and decisive under pressure.</li><li>Build trust with your team through consistency.</li><li>Hold yourself and others to high clinical standards.</li><li>Show cultural sensitivity in a diverse clinic environment.</li><li>Registered Nurse with a Bachelor s degree in Nursing; a Master s degree is preferable.</li><li>Certified in BLS, preferably with ACLS certification.</li><li>Strong leadership and management skills, communication skills, clinical expertise, problem-solving and decision-making abilities, monitoring and education skills, administrative skills, emotional intelligence, and resilience.</li><li>Experience in the following areas will help you succeed: Supervising or mentoring clinical staff. Leading quality assurance or patient safety projects. Coordinating with multi-disciplinary medical teams. Managing clinic-level reporting and documentation. Experience in multi-site organization.</li></ul>

About the Role Marid is looking for an Engineering Manager to own the execution of our engineering roadmap in Riyadh. You'll lead our engineering team's day-to-day delivery, manage our technology vendor relationship, and be accountable for turning our technical priorities into shipped, working software. You'll work closely with Marid's leadership on strategic direction, and be the one who makes it real.<br>About Marid Marid is building an AI-powered open banking credit card analysis platform for the GCC region. Our platform helps consumers and financial institutions gain deeper, more intelligent visibility into credit card usage, spending behaviour, and financial health, powered by open banking data and advanced analytics. We operate at the forefront of Saudi Arabia's rapidly evolving open banking landscape, aligned with SAMA's Open Banking Framework and Vision 2030's financial sector transformation agenda.<br>Key Responsibilities As our Engineering Manager, you will:• Own the day-to-day execution of our engineering team, ensuring delivery against scope, timelines, and quality standards.• Manage our technology vendor relationship, holding partners accountable for deliverables and resolving issues quickly.• Translate Marid's technical roadmap into clear sprint plans, delivery milestones, and execution priorities.• Establish and run code review, QA, and documentation processes that keep engineering quality consistent.• Spot delivery and technical risks early and drive them to resolution before they affect the roadmap.• Help build Marid's permanent engineering team: define roles, assess candidates, and shape the hiring plan as we scale.• Be the go-to person for internal stakeholders on delivery status, blockers, and what's shipping next.<br>About You You're someone who takes real ownership of getting things built and shipped. You know how to run a team, manage a vendor relationship with rigor, and keep a roadmap moving, translating priorities into action. You read code and technical output critically, and you're just as comfortable in a stakeholder conversation as you are in a sprint planning session.<br>Essential Qualifications• Saudi national.• BSc in Computer Science, Software Engineering, or a related technical field.• 5+ years of professional software engineering experience, including 2+ years leading engineering delivery, managing teams, or overseeing vendor and contracted engineering relationships.• Strong engineering fundamentals and the ability to review code and technical output critically.• Experience managing outsourced, contracted, or staff-augmentation engineering teams.• A track record of translating business and technical priorities into delivery plans and holding a team accountable to them.• Strong communication skills across technical and non-technical stakeholders.<br>Desirable Qualifications• Experience in fintech, open banking, or financial services technology.• Familiarity with SAMA's Open Banking Framework or similar regulatory environments.• Experience with cloud platforms (AWS, Azure, GCP) and modern Dev Ops practices.• Arabic and English fluency.<br>What We Offer• Base salary plus housing and transport allowances.• Annual bonus based on company and individual performance.• Annual travel allowance.• Gym membership allowance.• Professional development and certification reimbursement (pre-approved).• Comprehensive medical insurance for you and eligible dependents.• 30 days paid annual leave plus Saudi public holidays.• End-of-service gratuity in accordance with Saudi Labour Law.• A front-row seat in building a pioneering AI-powered open banking platform in Saudi Arabia.<br>Why Join UsMarid is operating at the heart of a fundamental shift in how financial data is accessed, understood, and used across the GCC. As our Engineering Manager, you'll be the person turning strategy into shipped product, working alongside leadership as they set the technical vision for a platform that's genuinely new to this region.

Product Owner — Wellness & Booking Platform About UsWe're building the next-generation booking, loyalty, and customer experience platform for the wellness and beauty industry across the GCC — salons, spas, clinics, and service-based businesses. Our mission is to give wellness brands in the Arab world a platform that's built for them: bilingual, locally compliant, and premium by design. About the Role We're looking for a Product Owner who deeply understands the wellness and salon booking space someone who's lived inside scheduling, appointments, and service-business operations, and who can translate that into product decisions that matter. You'll own the product roadmap, work closely with design and engineering, and be the voice of the customer and the business inside every sprint. What You'll DoOwn and prioritize the product backlog across our consumer marketplace and white-label B2B platform Translate business goals and client/market feedback into clear, actionable user stories and requirements Work hand-in-hand with UI/UX, engineering, and QA to ship features that solve real problems for salons, spas, and clinics Define and refine booking, scheduling, loyalty, and CRM workflows based on real-world service-business operations Run sprint planning, backlog grooming, and stakeholder reviews Validate releases against business requirements before go-live Bring a strong point of view on what "good" looks like in booking and appointment-based products Hands-on experience managing backlogs and sprints in Azure Dev Ops or Jira<br>What You Bring5+ years of experience as a Product Owner or Product Manager, with direct exposure to booking, scheduling, or appointment-based platforms Proven experience in the wellness, salon, spa, or beauty industry — you understand how these businesses actually operate day to day Strong business acumen — comfortable balancing customer needs, technical constraints, and commercial priorities Experience working with cross-functional teams (design, engineering, QA) in agile/scrum environments Excellent written and spoken English; Arabic is a strong plus given our GCC/MENA focus A builder's mindset — comfortable in a fast-moving startup environment where priorities shift Nice to Have Experience with white-label or multi-client B2B platforms Familiarity with the GCC market, particularly Saudi Arabia Experience with loyalty, CRM, or marketing automation features Why Join UsGround-floor opportunity to shape a product from the earliest stages Work directly with founders and a lean, senior team Build something genuinely needed in an underserved, high-growth market

We are looking for an experienced and detail-oriented HR Business Partner – Manpower Outsource Management to oversee and optimize our outsourced workforce operations. In this role, you will be directly responsible for managing third-party vendor relationships, negotiating commercial terms, and ensuring 100% legal, regulatory, and operational compliance. You will serve as the primary bridge between the company and outsourcing service providers, ensuring seamless daily workforce management, accurate billing, and strict alignment with organizational values and standards. Key Responsibilities Vendor Selection & Contract Negotiation Vendor Identification & Evaluation: Research, identify, and evaluate potential manpower outsourcing providers to meet organizational staffing needs. Contract & Rate Negotiation: Lead commercial negotiations regarding agency rates, terms of service, SLAs, and contract conditions with vendor partners. Vendor Performance Management: Monitor, evaluate, and hold outsourcing providers accountable to agreed-upon SLAs and service quality standards. Legal Compliance & Government Documentation Ajeer Management: Oversee and process all Ajeer platform requirements, ensuring valid work notices and regulatory compliance for outsourced personnel. Formalities & Permitting: Manage the issuance and tracking of employee health cards, work IDs, access passes, and all required legal documentation. Regulatory Oversight: Ensure third-party vendors strictly adhere to local labor laws, safety standards, and legal employment regulations. Workforce Operations & System Administration Attendance & Roster Tracking: Handle the onboarding and offboarding of outsourced personnel within the internal attendance/time-tracking system (adding and removing profiles promptly). Daily Operational Monitoring: Supervise outsourced employees on-site, coordinate day-to-day operations with agency field managers, and address operational bottlenecks promptly. Validate Invoice & Financial Oversight Invoice Reconciliation: Review, verify, and validate monthly invoices from outsourcing companies against actual attendance, shift logs, and contractual rates before submission for payment. Cost Control: Ensure accuracy in billing, cross-checking overtime hours, deductions, and rate cards to prevent overpayments or billing discrepancies. Culture, Values & Employee Relations Value Alignment: Ensure outsourced employees and partner agencies respect and comply with company values, workplace etiquette, and internal policies. Issue Resolution: Act as the main escalation point for grievance handling, performance issues, or misconduct involving outsourced personnel, coordinating directly with service providers for swift resolution. Qualifications & Requirements Experience: Proven experience in managing third-party manpower suppliers, manpower outsourcing operations, or specialized HR vendor management roles. Regulatory Expertise: In-depth working knowledge of Saudi labor regulations, the Ajeer system, and government compliance documentation for outsourced labor. Vendor Negotiation: Strong background in vendor management, contract negotiation, and rate benchmarking. Systems & Data Skills: Proficiency in attendance systems, HRIS, and MS Excel (specifically for invoice audits, headcount reconciliation, and data analysis). Interpersonal Skills: Outstanding communication, negotiation, and conflict resolution capabilities with a professional, firm, and fair approach to vendor management.

<p>Tasks and Responsibilities</p><p><br></p><p>• Help support daily management of department duties.</p><p>• Assign work to associates as required/needed to support workflow and daily production KPIs/goals.</p><p>• Conduct standup briefs, deliver associate feedback, conduct floor audits and vehicle inspections.</p><p>• Support in training and up-skilling new associates.</p><p>• Support with tracking, trending and reporting of departmental metrics by associates.</p><p>• Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals</p><p>• Tracking, reporting, maintenance of hours and schedules.</p><p>• Review and update Standard Operating Procedure (SOP) documents as required.</p><p>• Improve flow of product through the station.</p><p>• Identify and address safety hazards within and participate in safety initiatives.</p><p>• Fully understand workflow, daily production goals, and number of Associates present each day.</p><p><br></p><p>Basic Qualifications</p><p>- 1+ years of Microsoft Office products and applications experience</p><p>- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience</p><p>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</p><p>- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</p><p>- Work 40 hours/week, and overtime as required</p><p><br></p><p>Preferred Qualifications</p><p>- 2+ years of Microsoft Office (Word, Excel, and Outlook) experience</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

"Sahat Al Majd Company, based in Riyadh, operates 40–50 branches across Saudi Arabia, specializing in Hanoverian and Jadeel specialty coffee."<br>Role Description This full-time, on-site Barista role is based in Riyadh and involves preparing and serving a variety of coffee and specialty beverages to guests. The Barista is responsible for operating coffee equipment, handling food preparation for light snacks or accompaniments, and maintaining a clean, organized workstation and customer seating area. Day-to-day tasks include taking orders, processing payments, ensuring product quality and consistency, and following food safety and hygiene standards. The role also includes engaging with customers in a friendly, professional manner, addressing questions or concerns, and supporting team members during busy periods to ensure smooth service. Qualifications Candidates should possess strong customer-facing abilities, including Customer Service and Interpersonal Skills. Candidates should possess effective Communication skills for interacting with guests and team members. Candidates should possess Barista skills, including beverage preparation, equipment operation, and basic coffee knowledge. Candidates should possess Food Preparation skills and an understanding of food safety and hygiene standards. Basic math skills for handling cash and POS systems, with attention to accuracy. Ability to stand for extended periods and handle a fast-paced environment. Previous experience in a café, restaurant, or hospitality setting is preferred but not required. Willingness to work flexible shifts, including weekends and holidays, as needed.

<p>Our client, a leading company in the Food &amp; Beverage industry, is seeking an experienced Branch Manager to oversee the daily operations of one of their locations in Jeddah, Saudi Arabia. The ideal candidate will have a strong background in the Food &amp; Beverage industry, hands-on leadership capabilities, and a solid understanding of front-of-house and back-of-house restaurant operations. The successful candidate will be responsible for the overall performance of their branch, ensuring exceptional guest experience, operational efficiency, and profitability. Key Responsibilities: Oversee and manage the full day-to-day operations of the branch, ensuring smooth and efficient service across all shifts. Lead, train, and supervise branch staff, including front-of-house and back-of-house teams, to maintain high performance and service standards. Ensure an exceptional guest experience by monitoring service quality and promptly addressing customer feedback and complaints. Ensure full compliance with company policies, food safety regulations, and health and safety standards within the branch. Manage staff scheduling, attendance, and daily workforce allocation to meet operational needs. Monitor and control branch-level inventory, stock levels, and ordering to minimize waste and maintain cost efficiency. Track daily sales, branch expenses, and key performance indicators, taking corrective action where needed. Handle cash management, POS operations, and daily reconciliation processes for the branch. Resolve operational issues, staff conflicts, and customer concerns in a timely and professional manner. Conduct regular staff briefings and on-the-job training to reinforce service standards and operational procedures. Ensure the branch's cleanliness, presentation, and equipment are maintained to company standards at all times. Report branch performance, incidents, and recommendations to the Operations Manager or senior management on a regular basis. Support the rollout of new products, promotions, and company initiatives at the branch level.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in a Branch Manager, Restaurant Manager, Shift Manager, or similar role within the Food &amp; Beverage industry.</li><li>Strong understanding of restaurant operations, including front-of-house and back-of-house functions.</li><li>Proven experience in team supervision and daily staff management.</li><li>Strong problem-solving, organizational, and decision-making skills.</li><li>Ability to work effectively in a fast-paced, high-volume environment.</li><li>Excellent communication and interpersonal skills, with a strong customer service orientation.</li><li>Basic proficiency in operational and sales reporting.</li></ul>

About the Job IT Manager — Manufacturing & Retail| Riyadh, Saudi Arabia | Full-Time | On-Site<br>A leading Saudi sweets and bakery company running both a production facility and a growing multi-branch retail network across the Kingdom — operating on integrated ERP, POS, and inventory systems that must stay live every single day, from the production line to the last branch. The role owns the full IT function end-to-end — spanning factory systems, branch operations, infrastructure, and cybersecurity — and is directly accountable for production continuity, branch uptime, and operational stability. Company name shared after initial screening.<br>About the Role:We're looking for an IT Manager who has actually run technology across both a production environment and a multi-branch operation — not someone whose career sat inside a corporate office IT desk, or who only managed tickets in a help-desk queue. You understand what it means when a POS goes down at peak hour or a production line system stalls mid-shift, you've been close to manufacturing systems and production-line automation, you know how to keep ERP, inventory, and shop-floor systems talking to each other, and you can lead a small team that moves fast under operational pressure. This is not a role where IT waits for tickets; it's a role where IT predicts problems before the factory or the branches feel them. If your experience is purely corporate IT, internal applications, or single-site support with no exposure to production or multi-branch environments, this role isn't the right fit.<br>Key Responsibilities<br>Own the full IT function across the factory and all branches — infrastructure, networks, ERP, POS, and end-user systems Support production-line systems and any automation/MES layer, ensuring continuity across production shifts Provide direct, hands-on support for POS and cashier systems to ensure 100% branch operational continuity Maintain, update, and optimize ERP integration across production, inventory, and branch operational workflows Plan, develop, and improve network infrastructure and connectivity across the factory and branches Lead the IT team — assign work, manage performance, and ensure issue resolution within agreed SLAsOversee execution of technical projects with strict adherence to timelines, scope, and deliverables Enforce data protection, information security, and cybersecurity best practices across all systems Identify and escalate technology risks proactively; act as the IT business partner to operations and production leadership.<br><br>Requirements:<br>Minimum 5 years of IT leadership experience, with at least 2 years managing IT in a manufacturing, F&B production, or multi-branch retail environment — this is a requirement, not a preference Bachelor's degree in Information Technology, Computer Science, or a related field. Hands-on, working-level experience with ERP platforms (any of Oracle, SAP, Microsoft Dynamics, Odoo), POS systems, and network infrastructure — actual usage, not vendor-managed exposure. Exposure to production-line systems, manufacturing automation, or MES is a strong advantage Based in or willing to relocate to Riyadh

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Responsibilities:</b></p><ul><li>Follows the personal hygiene, freshness, well-groomed and always maintain cleanliness specially using deodorant and mouthwash at the beginning and during the duty.</li><li>Acts promptly and professionally on guest needs.</li><li>Displays good teamwork towards his colleagues</li><li>Maintains the Maximum Operating Standards and the Rosewood Standards.</li><li>To sell our guest rooms the highest possible occupancy at the maximum achievable rate.</li><li>To promote all hotel restaurants to assist in achievement of the revenue goals set by the hotel management.</li><li>To up sell to every guest at every sales opportunity the products of Rosewood hotel</li><li>Ensure that personal product knowledge is maintained to the highest level so that the guest receives a professional, competent, and consistent service</li><li>Cooperates with all departments in the hotel for room reservations</li><li>To assist the revenue team in achieving their set revenue and customer service goals as set by the revenue manager</li><li>Abides to the daily tasks list and ensures the timely implementation of each action; this list will be set and agreed upon with the Reservation Manager or his assistant in his absence.</li><li>Handles the individual guest reservation in a professional manner and obtains all required guest profile details.</li><li>As per the SOP (Standard Operating Procedure)</li><li>Handles all reservations for rooms, in a professional manner and at all times seeks opportunities to up sell to those guests</li><li>Assist the revenue secretary in confirming ALL reservations if required</li><li>Handles group reservations in accordance SOP guidelines</li><li>Books the limousine service and ensure the availability as required</li><li>Cancels all nonguaranteed bookings by 3 pm one day before arrival during high season and informs the front office.</li><li>Records the daily statistics as per departmental policy</li><li>Rechecks the next day s arrivals with the reservation papers in order to update all guest requirements.</li><li>Coordinates with the accounting department regarding credit letters and 3rd parties and strictly adheres to the hotel policies.</li><li>Briefs the Reservation Manager or his deputy on special bookings received during his shift.</li><li>Be fully aware of all the hotel promotions and sell to the best of your trained ability.</li><li>Develops positive relationships with all regular guests</li><li>Ensures that all reservations are completed and booked as per the departmental policies,</li><li>Coordinates effectively and timely with all other departments</li><li>Carries out other duties that may from time to time be assigned to him by his superiors</li></ul></div></section>

Role Description This full-time, on-site Senior Driller role is based in Jiddah and focuses on leading drilling operations for AL-MUHANDIS NIZAR AL-KURDI CONSULTING ENGINEERS UK LTD. The Senior Driller will oversee day-to-day drilling activities, manage crews, and ensure safe and efficient operation of heavy equipment. Responsibilities include planning and executing drilling programs, monitoring drilling parameters, supervising directional drilling activities, and coordinating inspection and maintenance of drilling tools and machinery. The role involves maintaining compliance with company procedures and industry standards, preparing operational reports, and collaborating with engineering and safety teams to optimize performance. The Senior Driller will also support training and mentoring of junior staff and contribute to continuous improvement in drilling techniques and workflows.<br>Qualifications<br> <br>Strong proficiency in operating and supervising heavy equipment used in drilling operations. Demonstrated experience in general drilling practices, including well construction and operational troubleshooting. Hands-on experience with directional drilling techniques and tools for complex well paths. Knowledge of inspection procedures for drilling equipment, tools, and safety systems. Practical experience in oil & gas drilling environments, with understanding of field standards and regulations. Relevant technical diploma or degree in engineering, drilling technology, or a related discipline. Strong commitment to health, safety, and environmental practices, with a proven safety record. Ability to lead and coordinate multi-disciplinary crews, with effective communication and decision-making skills. Capability to read and interpret drilling plans, technical drawings, and operational specifications. Willingness to work extended shifts on-site and adapt to changing operational requirements.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Systems Support Officer based in Saudi Arabia.<br><br>This is a fully remote opportunity for an IT professional who enjoys solving problems while also improving the systems behind them.<br><br>You’ll support users across Microsoft 365 and business applications while managing access, technology assets, and system records.<br><br>The role combines hands-on troubleshooting with systems administration, cybersecurity support, and digital process improvement.<br><br>Beyond resolving day-to-day technical issues, you’ll identify recurring problems and recommend smarter, more efficient solutions.<br><br>You’ll collaborate with internal users and external IT providers while contributing to system implementations, updates, and workflow improvements.<br><br>The environment is international, collaborative, and people-focused, with opportunities to support an Australian business remotely.<br><br>This role is ideal for a proactive IT professional who values ownership, continuous learning, and practical impact.<br><br>Accountabilities<br><br>Provide day-to-day technical support to users across Microsoft 365 and core business systems. Troubleshoot hardware, software, login, connectivity, permissions, and user-access issues, resolving them efficiently or escalating when specialist support is required. Manage user accounts, permissions, system access, and related access-control processes. Coordinate complex technical issues with external IT providers and follow through to resolution. Maintain accurate IT asset registers, software licensing information, system records, and other technical documentation. Document IT requests, system changes, troubleshooting activities, resolutions, and outstanding issues. Assist with new system implementations, software updates, workflow changes, and digital form deployments. Test system changes and workflows to identify issues before they affect users or business operations. Identify recurring technical problems and opportunities to improve systems, processes, and digital workflows. Maintain and update IT documentation, knowledge resources, and user guides. Support cybersecurity, data privacy, and access-control procedures across the organization. Contribute to continuous improvement initiatives that make technology and business processes more efficient and user-friendly.<br><br>Requirements<br><br>Minimum 2 years of relevant experience in IT support, systems support, or a closely related role. Practical experience supporting Microsoft 365 and cloud-based platforms. Hands-on experience troubleshooting hardware, software, user-access, permissions, and connectivity issues. Experience managing user accounts, permissions, and system access. Knowledge of basic networking and connectivity concepts. Experience maintaining IT records, documentation, asset information, and system records. Understanding of fundamental cybersecurity and data privacy principles. Ability to investigate technical problems independently, identify appropriate solutions, and escalate issues effectively when specialist support is required. Strong written and verbal communication skills, with the ability to explain technical issues clearly to non-technical users. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision while collaborating effectively with colleagues and external providers. Reliable internet connection and a suitable environment for full-time remote work. Experience supporting construction, engineering, infrastructure, multi-site, or other project-based organizations is an advantage. Experience coordinating technical issues with external IT providers is preferred. Experience testing systems, software updates, workflows, or digital forms is a plus. A proactive, curious mindset with an interest in identifying opportunities for technology and process improvement.<br><br>Benefits<br><br>Permanent work-from-home setup. Full-time, Monday-to-Friday schedule. Day shift aligned with AEST working hours. Company-provided equipment. Secondary Wi-Fi modem.21 annual leave credits, with leave benefits beginning on Day 1.100% conversion of unused leave credits. HMO coverage from Day 1.13th-month pay. Monthly gift vouchers. Milestone tokens for birthdays, anniversaries, and Christmas. Employee engagement activities, including team-building events, Christmas celebrations, town halls, and virtual events with prizes. Opportunities to gain international experience supporting an Australian business. Ongoing learning and professional development opportunities. Exposure to Microsoft 365, business systems, cybersecurity, digital workflows, and technology improvement initiatives. Supportive, collaborative, people-first remote working environment.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Title:<br><br>PSAB BOSS: Food Services Lead (Secret Clearance)<br><br>Belong, Connect, Grow, with KBR! <br><br>Program Summary<br><br>The KBR PSAB Program provides comprehensive BASE OPERATING SUPPORT-INSTALLATION (BOS-I) services at Prince Sultan Air Base (PSAB) in the Kingdom of Saudi Arabia (KSA). These services are delivered to support the 378 Air Expeditionary Wing (AEW), mission partners, and tenant units, encompassing a diverse range of personnel including transient, temporary duty (TDY), permanent party, and rotational personnel. Additionally, the program extends its services to encompass five (5) remote Army sites within PSAB. This program ensures the seamless functioning of operations, maintenance, and support activities essential for the sustained mission readiness and operational effectiveness of PSAB and its associated units.<br><br>Job Summary<br><br>The Prince Sultan Air Base (PSAB) Food Service Lead, shall ensure Dining Facility (DFAC) operations to include food preparation, cooking, baking, serving and replenishing of food, and ordering, receiving, and storing subsistence operations. The Food service lead shall ensure food operations will be provided at three (3) full service DFACs and are open 24 hours a day.<br><br>Roles And Responsibilities <br><br>Ensure compliance with all US laws, Saudi Labor Law, US EPA Guidelines, Final Governing Standards (FGS), Overseas Environmental Baseline Guidance Document (OEBGD), and all other applicable rules, laws, and regulations. Provide food services to five (5) Army remote sites located on PSAB. Comply with all applicable DOD, USAF and local laws and requirements as well as meet contractual requirements to perform food preparation, cooking, baking, serving, and replenishing of food, and ordering, receiving, and storing subsistence operations. As required, be available within two (2) hours of notification to meet on the installation with Government personnel. Ensure the successful delivery of services to 4,000 personnel, plus or minus 10%, at all times. Ensure personnel are adequately trained, and personnel assigned to all tasks have the requisite knowledge and skills to meet minimum performance requirements as well as comply with all applicable laws and regulations. Responsible for proper utilization, accounting, and safeguarding of all government and contractor provided property (e.g., to include government facilities, equipment tools, information and Data). Ensure required contractual submittals are provided to the government. Performs other duties as assigned.<br><br>MATERIAL & EQUIPMENT DIRECTLY USED: <br><br>May be exposed to potentially hazardous conditions that require wear of hard hats, gloves, steel toed boots, hearing protection, safety glasses and other personal protection equipment (PPE); may be required to push, pull, and lift heavy equipment. Use of Land Mobile Radios, cell phones, laptops, and other devices to maintain contact and accountability of work activities.<br><br>WORKING ENVIRONMENT:<br><br>Work will be indoors and outdoors. Exposure to heat, cold, dust, noise, chemicals may occur. Overtime and shift work may be required depending on contractual needs as well as occasional to frequent travel. Employees must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training may be provided. Must be prepared to function in a wartime or contingency environment to support U. S. interests.<br><br>PHYSICAL ACTIVITIES:<br><br>Physical requirements include lifting up to 35lb, team lifting up to 50lbs, climbing, extended sitting, or standing, stooping, stretching, and bending. Work may require using and wearing personal protective equipment such as hearing and eye protection, hard hat and steel-toed boots as well as Individual Protective Equipment (IPE). Day-to-day physical requirements may involve standard office activities including sitting/standing for extended periods of time, attending meetings, use of keyboard and mouse repetitively, lifting and carrying less than 20 lbs. frequently, etc. Work requires moderate physical exertion including walking to operating areas and walking upstairs.<br><br>MATERIAL & EQUIPMENT DIRECTLY USED:<br><br>May be exposed to potentially hazardous conditions that require wear of hard hats, gloves, steel toed boots, hearing protection, safety glasses and other personal protection equipment (PPE); may be required to push, pull, and lift heavy equipment. Use of Land Mobile Radios, cell phones, laptops, and other devices to maintain contact and accountability of work activities.<br><br>WORKING ENVIRONMENT:<br><br>Work will be indoors and outdoors. Exposure to heat, cold, dust, noise, chemicals may occur. Overtime and shift work may be required depending on contractual needs as well as occasional to frequent travel. Employees must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions. Task specific work environment training may be provided. Must be prepared to function in a wartime or contingency environment to support U. S. interests.<br><br>PHYSICAL ACTIVITIES:<br><br>Physical requirements include lifting up to 35lb, team lifting up to 50lbs, climbing, extended sitting, or standing, stooping, stretching, and bending. Work may require using and wearing personal protective equipment such as, hearing and eye protection, hard hat and steel-toed boots as well as Individual Protective Equipment (IPE) which may include but not limited to Level III plus/IV Individual Body Armor with both front and back ballistic plates, ACH helmet, clothing (undergarments, shirts and pants and/or coveralls), reflective vests/belts, sound suppression devices, etc. Day-to-day physical requirements may involve standard office activities including sitting/standing for extended periods of time, attending meetings, use of keyboard and mouse repetitively, lifting and carrying less than 20 lbs. frequently, etc. Work requires moderate physical exertion including walking to operating areas and walking upstairs.<br><br>Basic Qualifications <br><br>Minimum 2 years’ work experience in food service operations on similar projects. Possess or be able to obtain appropriate Serv Safe certification. Must be a U. S. Citizen with a current U. S. Driver's License. Must possess passport book (not passport card) with at least 13 months of remaining validity AND 6 blank visa/stamp pages remaining. Must have and maintain a valid U. S. SECRET Security Clearance Must be able to read, write, speak and understand English fluently. Candidate must also meet CENTCOM MOD-15 theater requirements.<br><br>Skills:<br><br>Use computers & related software such as Microsoft Office and other common products used in office environments. Able and willing to work periods of long hours to meet mission requirements. Excellent interpersonal and communication skills. Experience in contingency environments as well as knowledge & experience working with government contracts.<br><br>Preferred Qualifications<br><br>High school diploma or equivalent required; Undergraduate degree preferred. USAF FSS (3F1X1/3MOX1) AFSC or similar Military/DOD MOS DFAC experience is HIGHLY DESIRED. Former military Food Service/DFAC experience preferred.<br><br>KBR Benefits<br><br>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.<br><br>Inclusion and Diversity at KBR <br><br>At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient.<br><br>R2125343

<p>Our client is a prominent, large-scale Manufacturing Group operating multiple facilities, warehouses, and administrative sites in Jeddah, Saudi Arabia. Focused on safeguarding corporate assets, industrial facilities, and workforce safety, the group is seeking an experienced Group Security Manager with a strong Saudi law enforcement background to oversee total physical security, manage site guard forces, handle crisis response, and maintain strict compliance with local security regulations while reporting directly to the Shared Services Director.</p><p>Key Responsibilities</p><ul><li>Security Strategy &amp; Guard Force Management: Direct, lead, and manage the complete guard force across all manufacturing plants, warehouses, and offices; establish operational protocols, access standards, shift rotations, and conduct regular security vulnerability audits.</li><li>Government Liaison &amp; Emergency Response: Act as the primary representative to Saudi Arabian police, Civil Defense, and government security authorities; design and execute emergency response plans, evacuation protocols, and manage incident investigations.</li><li>Access Control &amp; Facility Safety: Oversee physical access management, CCTV surveillance, perimeter controls, and security tech; ensure all employees, contractors, and logistics drivers adhere strictly to facility security policies.</li><li>Cross-Departmental Collaboration: Partner with Shared Services and HR leadership to enforce corporate security frameworks and maintain a safe, secured industrial working environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Background: Graduate of a Police Academy / Police Department with proven prior service within a police or law enforcement environment in Saudi Arabia.</li><li>Experience: Minimum 15 years of progressive security and leadership experience, with proven capability managing large-scale physical security operations and guard forces.</li><li>Specific Skills: Police/law enforcement expertise in KSA, crisis response, facility protection across industrial sites, and guard force administration.</li><li>Languages: Native-level command of Arabic is required; functional English communication skills.</li><li>Location/Mobility: Based in Jeddah, Saudi Arabia (Sourcing strictly from inside KSA with valid transferable work authorization).</li><li>Work Logistics: 6 working days per week; immediate to 30-day joining preference.</li></ul>

Company Description UNITED HVAC is a provider of HVAC Services, focused on operating, maintaining, and repairing CHILLERS and assets efficiently and reliably. <br>Role Description The Chiller Technician is a full-time, on-site role based in Riyadh, responsible for the installation, operation, maintenance, and repair of chillers and associated HVAC equipment. Day-to-day tasks include performing routine inspections, diagnosing mechanical and electrical faults, conducting preventive and corrective maintenance, and ensuring optimal chiller performance and energy efficiency. The role involves monitoring system parameters, recording operational data, and responding to service requests and alarms in line with service level agreements and safety standards. The Chiller Technician collaborates with other technical team members, follows company procedures and regulatory requirements, and supports continuous improvement of cooling system reliability and performance.<br>Qualifications Strong technical skills in chiller systems, including installation, troubleshooting, repair, and preventive maintenance. Knowledge of HVAC principles, refrigeration cycles, and related mechanical and electrical components. Ability to read and interpret technical drawings, wiring diagrams, equipment manuals, and maintenance documentation. Proficiency in using diagnostic tools, testing equipment, and basic hand and power tools safely and accurately. Understanding of safety regulations, environmental standards, and best practices for handling refrigerants and HVAC systems. Effective communication and teamwork skills, with the ability to coordinate with engineers, supervisors, and facility managers. Organizational and time-management abilities to prioritize tasks, complete work orders, and maintain accurate service records. Relevant technical diploma or certification in HVAC/Refrigeration or Mechanical/Electrical technology; additional specialized training in chiller systems is an advantage. Previous experience as a Chiller Technician or HVAC technician in commercial or industrial facilities is preferred. Willingness to work on-site in Riyadh, respond to emergencies, and participate in rotating shifts or on-call duty as needed.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>PREFERRED QUALIFICATIONS</strong> Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. <strong>REQUIRED QUALIFICATIONS</strong> License or Certification: State or Regional Massage License</p><p></p></section>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role: Operations Supervisor DJD</h3> <p style="margin:0 0 12px; ************;">Amazon is seeking a dedicated <strong style="font-weight:700;">Operations Supervisor DJD</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience who are prepared to lead and motivate a team to achieve operational targets and productivity expectations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Summary</h3> <p style="margin:0 0 12px; ************;">The Operations Supervisor plays a crucial role in maintaining efficient workflow and team performance. Responsibilities include taking ownership of tracking team attendance and workflow, and collaborating closely with the Shift Manager to identify and resolve issues as they arise, ensuring alignment with company goals.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Support the daily management of departmental duties.</li> <li style="margin:0 0 6px;">Assign work to associates as needed to support workflow and daily production KPIs/goals.</li> <li style="margin:0 0 6px;">Conduct stand-up briefs, deliver associate feedback, and perform floor audits and vehicle inspections.</li> <li style="margin:0 0 6px;">Support in training and up-skilling new associates.</li> <li style="margin:0 0 6px;">Assist with tracking, trending, and reporting of departmental metrics by associates.</li> <li style="margin:0 0 6px;">Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals.</li> <li style="margin:0 0 6px;">Track, report, and maintain associate hours and schedules.</li> <li style="margin:0 0 6px;">Review and update Standard Operating Procedure (SOP) documents as required.</li> <li style="margin:0 0 6px;">Improve the flow of product through the station.</li> <li style="margin:0 0 6px;">Identify and address safety hazards within the workplace and participate in safety initiatives.</li> <li style="margin:0 0 6px;">Fully understand workflow, daily production goals, and the number of associates present each day.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">0-1 years of experience in an operations or supervisory capacity.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Physical Demands</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Ability to work a flexible schedule, including weekends, nights, and/or holidays.</li> <li style="margin:0 0 6px;">Capable of working 40 hours per week, with overtime as required.</li> <li style="margin:0 0 6px;">Ability to lift up to 49 pounds.</li> <li style="margin:0 0 6px;">Ability to stand and walk during shifts lasting up to 12 hours.</li> <li style="margin:0 0 6px;">Frequent pushing, pulling, squatting, bending, and reaching are required.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Employment Details</h3> <p style="margin:0 0 12px; ************;">This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Salary information will be discussed directly with qualified candidates.</p>

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Team Lead, Enterprise Service Desk (FS) based in Saudi Arabia.<br><br>This role is an opportunity to lead technical service delivery within a fast-paced, enterprise-focused IT support environment.<br><br>You will serve as a senior escalation point for Tier 1 and Tier 2 analysts, helping resolve complex incidents while maintaining strong SLA performance.<br><br>The position combines hands-on troubleshooting with team leadership, coaching, quality assurance, and service management.<br><br>You will collaborate closely with Tier 3 engineers and specialist teams to drive timely resolution of incidents and service requests.<br><br>Your expertise across Microsoft technologies, infrastructure, networking, endpoint management, and ITSM platforms will be central to the role.<br><br>Success requires a customer-first mindset, strong technical judgment, and the ability to translate complex issues into clear, practical solutions.<br><br>This is a fully remote position with a permanent night-shift schedule and a long-term opportunity to grow within a structured service delivery environment.<br><br>Accountabilities<br><br>Monitor live tickets throughout the day and enforce SLA and KPI requirements to maintain service performance, responsiveness, and customer satisfaction. Provide technical and procedural escalation support to Service Desk Analysts, resolving complex issues and helping teams progress incidents efficiently. Perform hands-on troubleshooting across end-user devices, systems, applications, infrastructure, and connectivity while responding to phone, email, and web-based requests as required. Coach, mentor, and provide real-time guidance to Service Desk Analysts, helping develop technical capabilities and improve individual and team performance. Identify team strengths and development areas and communicate relevant observations to service management during performance and review cycles. Support quality assurance activities by reviewing ticket quality, documentation, escalation practices, and adherence to service management standards. Review and approve escalations to Tier 3 and specialist teams, ensuring tickets contain accurate information, appropriate troubleshooting history, and clear next steps. Collaborate with Tier 3 engineers and subject-matter experts to coordinate complex incident resolution and minimize service disruption. Apply knowledge of client contracts and service commitments to ensure requests and incidents are handled in accordance with agreed obligations. Support incident, request, problem, change, and major incident management processes within the service delivery model. Assist with onboarding and training of new Service Desk team members, helping them understand technical procedures, tools, and service expectations. Continuously identify opportunities to improve service quality, ticket hygiene, escalation processes, and overall operational efficiency.<br><br>Requirements<br><br>Minimum 5 years of experience in IT support, service desk, infrastructure support, or a closely related technical service delivery environment. Experience working within a large-scale service delivery organization is an advantage. Strong experience with the Service Now ITSM platform and practical knowledge of ITIL principles and service management practices. Demonstrated experience across incident, service request, problem, change, and major incident management. Strong technical knowledge of IT infrastructure, desktop support, networking, and enterprise environments. Hands-on experience with Microsoft Windows 10/11, Microsoft Server 2016–2025, Microsoft 365, and Intune. Experience with Entra ID/Azure Active Directory, traditional Active Directory, Citrix Xen App, and virtualization technologies such as VMware, Hyper-V, or Proxmox. Familiarity with Cisco Meraki and email security platforms such as Proofpoint or Mimecast. Ability to provide advanced technical troubleshooting and act as an effective escalation point for Tier 1 and Tier 2 support teams. Strong written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders at different organizational levels. Excellent customer service and service management capabilities, with a professional and solutions-oriented approach. Ability to explain technical concepts clearly in simple, accessible language. High-energy, collaborative, and approachable leadership style with a strong focus on coaching and team development. Ability to work effectively under pressure, prioritize competing demands, and manage multiple tickets and escalations simultaneously. Technical certifications or additional IT training are advantageous. Willingness to commit to a long-term remote work arrangement and a permanent night-shift schedule.<br><br>Benefits<br><br>100% remote, work-from-home arrangement. Long-term opportunity within an enterprise IT service delivery environment. Opportunity to lead and mentor a technical Service Desk team. Exposure to a broad range of enterprise infrastructure, Microsoft, networking, security, virtualization, and ITSM technologies. Opportunity to develop advanced technical escalation and service management expertise. Collaborative environment with opportunities to work alongside Tier 3 engineers and specialist teams. Permanent night-shift schedule designed around the operational requirements of the role.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.