Day Shift Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-07-16&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>United States of America&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>US-AL-MOBILE-320-CUST ~ 320 Airbus Way ~ AIRBUS ASSEMBLY (External Site)&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&amp;#xa;&amp;#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position.​ The company will not seek an export authorization for this role.&amp;#xa;&amp;#xa;<p><b>Security Clearance Type: </b></p><br><br>None/Not Required&amp;#xa;&amp;#xa;<p><b>Security Clearance Status: </b></p><br><br>Not Required<br><br><p>At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.&nbsp;</p><br><br><br><p>Pratt &amp; Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.</p><br><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>The Line Maintenance Technician will report directly to the service center manager/Delivery Engineer and will be primarily responsible delivering support to Airbus A220 and A320 programs. In addition, the Line Maintenance Technician will be responsible for maintaining all on site equipment and be engaged in the continuous improvement of all on site processes</li><li>The service center Line Maintenance Technician will work closely with managers and mechanics from Airbus and will be expected to provide feedback and respond to any concerns.</li><li>The line Maintenance Technician will be expected to complete, update and maintain records/database for all maintenance performed in accordance with FAA and P&amp;W procedures.</li><li>The Line Maintenance Technician will ensure that all procedural line items are performed and signed off by the appropriate personnel during line maintenance function.</li><li>The Line Maintenance Technician will resolve Airbus A/C delivery issues and foster an understanding of customer engine maintenance and repair considerations or preferences and will develop internal service center procedures in order to comply with all AIB/FAA requirements</li><li>Maintain the P&amp;W on site workshop to both P&amp;W and Airbus audit standards including the following:</li><li>Tool inventory and control calibration schedules both on and offsite Spare part inventory including the process of distributing parts, receiving and logging in of parts and ensuring inventory is maintained to a level that is capable of supporting the Airbus Delivery schedule</li><li>Maintain company vehicle records and ensure all vehicles are registered for use on Airbus property Maintain consumable inventory and ensure they meet all Airbus and P&amp;W EH&amp;S requirements for on-site use and storage</li><li>Ensure all Personal Protection equipment required by P&amp;W and Airbus is available and used by all on-site P&amp;W personnel</li></ul><br><p><b>Qualifications You Must Have:</b></p><br><br><ul><li>AA/AS degree (or other 2-year post high school training) with a minimum of 8 years relevant experience. OR 10+ Years of relevant experience, if there is no AA/AS degree</li><li>Formal Propulsion system training</li><li>Previous IAE and P&amp;W engine experience</li><li>Borescope inspection experience</li><li>Knowledgeable on the installation and the removal procedures for flight hardware and troubleshooting engine issues</li><li>Ability to interface with Airbus cockpit computer to evaluate and update engine and test flight anomalies specifically obtaining trim balance solutions to reduce engine vibration to acceptable Airbus parameters</li></ul><br><p><b>Qualifications We Value:</b></p><br><br><ul><li>AA/AS degree Technical School certification with A&amp;P license</li><li>English Language Fluency - enough to communicate and interpret English language engine/aircraft manuals</li><li>PW NEO engine training</li><li>4 + years engine maintenance experience</li></ul><br><p>Please ensure the role type defined below is appropriate for your needs before applying to this role.</p><br><br><p><b>This position is classified as:</b></p><br><br><p><b>Onsite:</b> Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend&nbsp;select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 60,000 USD - 114,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Understands, identifies, and aligns Microsoft solutions, and technical capabilities. Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback.</p><br><br><br><b>Responsibilities</b><br>Customer Relationship Management<br>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality and secure solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.<br><br>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and incorporates a focus on security and resiliency.<br><br>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer security and resiliency needs and customer objectives specific to the customer's business transformation programs and common to their industry.<br><br><br>Customer Success Leadership<br>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy that includes security as a core component. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health and security.<br><br>Proactively identifies, monitors, and mitigates actual and potential blockers (including security and compliance concerns) to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.<br><br>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers (including security and compliance risks) by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.<br><br><br>Technical Relevance<br>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Security, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.<br><br><br><br><br><b>Qualifications</b><br>Required/minimum qualifications<br>Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.<br>Additional or preferred qualifications<br>Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.<br>3+ years relevant work experience within customer industry.<br>Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).<br>Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.<br>Project Management Institute (PMI) or equivalent Project Management certification.<br>Prosci or equivalent certification.<br><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-07-20&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>United States of America&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-401 ~ 401 Jan Davis Dr NW ~ JAN DAVIS 401&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&amp;#xa;&amp;#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​&amp;#xa;&amp;#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&amp;#xa;&amp;#xa;<p><b>Security Clearance Status: </b></p><br><br>Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date<br><br><p>At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.&nbsp;</p><br><br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><br><br><br><p>As a Senior Radar Software Engineer, you will support one or more phases of the System Development Life Cycle (SDLC) - requirements, design, development (using C and C++), test, validation, and maintenance.</p><br><br><p>This is an onsite role based in Huntsville, AL.</p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li><p>Collaborate with cross-functional, agile teams to define, design, and implement new features, ensuring system integration and scalability.</p><br><br></li><li><p>Troubleshoot, debug, and optimize existing code for performance and efficiency in complex environments.</p><br><br></li><li><p>Write and maintain comprehensive documentation for software applications, including system architecture and design specifications.</p><br><br></li><li><p>Participate in product reviews and ensure adherence to engineering standards and best practices.</p><br><br></li><li><p>Stay current with industry trends and advancements in modern languages, Artificial Intelligence (AI), Development, Security, and Operations (DevSecOps), and other methodologies and technologies, especially in relation to complex systems.</p><br><br></li><li><p>Exhibit leadership behaviors and practices and serve (part-time or full-time) in leadership roles&nbsp;</p><br><br></li><li><p>Travel may occasionally be required.</p><br><br></li></ul><p><br><b>What You Will Learn</b></p><br><br><ul><li><p>Agile methodology and the associated tools.</p><br><br></li><li><p>Modern Development, Security, and Operations (DevSecOps) and Continuous Integration/Continuous Delivery techniques.</p><br><br></li><li><p>Test-Driven Multi-Disciplined Capability (TDMC) Product Development methodology.</p><br><br></li><li><p>Work across engineering disciplines to develop solutions to complex problems in support of defense systems.</p><br><br></li><li><p>Use AI to increase efficiency, resulting in higher quality products, across the SDLC.</p><br><br></li><li><p>Broaden Radar domain knowledge.</p><br><br></li></ul><p><br><b>Qualifications You Must Have </b></p><br><br><ul><li><p>Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.</p><br><br></li><li><p>Experience using C++ development on a Linux or Unix based platform</p><br><br></li></ul><ul><li><p>Experience with one or More of the Following to Support Radar Software Development</p><br><br><ul><li><p>Radar systems and signal processing (e.g., pulse-Doppler processing, detection theory, tracking, waveform processing)</p><br><br></li><li><p>Digital signal processing (DSP) (e.g., FFTs, filtering, pulse compression, matched filtering)</p><br><br></li><li><p>Radio Frequency (RF) systems and antenna concepts (e.g., propagation, phased arrays, beamforming, angle-of-arrival estimation)</p><br><br></li><li><p>Radar scene and signal modeling (e.g., target phenomenology, clutter, propagation, complex baseband (I/Q) signal generation)</p><br><br></li><li><p>Electronic attack (EA) and electronic protection (EP) concepts</p><br><br></li></ul></li><li><p>The ability to obtain and maintain a U.S. government issued interim secret security clearance is required prior to start. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</p><br><br></li></ul><p><br><b>Qualifications We Prefer</b></p><br><br><ul><li><p>Active Secret security clearance.</p><br><br></li><li><p>Experience in the role as a Scrum Master (SM) and/or a Product Owner (PO).&nbsp;</p><br><br></li><li><p>3+ years of MATLAB development for modeling</p><br><br></li><li><p>Experience with MDA X-Band Radars</p><br><br></li><li><p>Experience with design, implementation, optimization, and validation of radar signal processing and simulation software</p><br><br></li><li><p>Experience with development of high-fidelity radar scene and complex baseband (I/Q) signal simulation capabilities</p><br><br></li><li><p>Experience with high-performance, real-time software development</p><br><br></li><li><p>Experience with parallel programming and hardware acceleration (e.g., multithreading, SIMD, CUDA/OpenCL)</p><br><br></li><li><p>Experience with performance analysis, profiling, and optimization of computationally intensive applications</p><br><br></li></ul><br><p><b>What We Offer</b></p><br><br><ul><li><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br></li></ul><br><p><b>Learn More and Apply Now!</b></p><br><br><ul><li><p><b>Clearance Information:</b> This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm</p><br><br></li><li><p><b>Onsite</b>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br></li></ul><ul><li><p><b>Huntsville, AL:</b> https://careers.rtx.com/global/en/raytheon-huntsville,-al-location #LI-RH2</p><br><br></li></ul><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend&nbsp;select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Job Purpose<br><br>The Senior Presales Solutions Architect is responsible for leading the technical presales lifecycle for opportunities involving digital solutions, enterprise platforms, microservices, artificial intelligence, data, analytics, business intelligence and telecom solutions.<br><br>The role works closely with sales, delivery, product, architecture, finance, partners and customers to understand business needs, define suitable solution approaches, design robust technical architectures, prepare high-quality technical proposals, estimate implementation efforts and present proposed solutions to executive, business and technical stakeholders.<br><br>The position requires strong technical architecture capabilities, telecom industry knowledge, proposal development experience, commercial awareness, stakeholder management and customer presentation skills.<br><br>Key Responsibilities<br><br> Opportunity Qualification and Presales Planning Review customer opportunities, RFPs, RFIs, tenders, statements of work and business requirements Assess opportunities from technical, delivery, resource, commercial and strategic perspectives Participate in Go/No-Go evaluations and provide clear technical recommendations Identify missing information, dependencies, risks, assumptions and clarification questions Develop presales response plans, technical workstreams, responsibilities and submission timelines Coordinate with sales, PMO, delivery, finance, legal, cybersecurity and external partners Evaluate whether each opportunity is aligned with the organization's capabilities, technologies, resources and strategic direction Identify technical gaps and recommend suitable partners or subcontractors where required Requirements Analysis and Solution Definition Conduct discovery sessions and workshops with customers and internal stakeholders Translate business requirements into functional and non-functional technical requirements Understand customer challenges, existing platforms, integration landscapes, data sources, operational processes and future objectives Define suitable use cases across digital solutions, microservices, AI, data, BI and telecom domains Prioritize use cases based on value, feasibility, cost, implementation complexity and expected outcomes Identify opportunities for automation, process improvement, intelligent services, analytics and customer experience enhancement Ensure requirements are clear, measurable, traceable and aligned with the proposed solution Prepare requirement-traceability and compliance matrices Validate requirements with business, technical, security and operational stakeholders Digital Solution Architecture Design end-to-end digital solution architectures covering enterprise portals, web applications, mobile applications, content management, workflows, integration, data, security, infrastructure and operations Prepare high-level architecture, logical architecture, system-context diagrams, integration diagrams, deployment views and data-flow diagrams Recommend suitable technologies, frameworks, platforms and architectural patterns Ensure proposed solutions are scalable, secure, resilient, maintainable, observable and cost-effective Design solutions for cloud, on-premises, hybrid and sovereign deployment environments Define availability, performance, scalability, backup and disaster-recovery requirements Ensure technical designs comply with customer architecture standards, security policies and operational requirements Define reusable components and shared technical services Microservices and Integration Architecture Design microservices-based architectures using domain-driven design, API-first principles and event-driven patterns Define service boundaries, APIs, integration contracts, data ownership and communication mechanisms Design synchronous and asynchronous integrations using REST APIs, API gateways, message brokers, event streaming and enterprise integration platforms Recommend suitable containerization and orchestration approaches using Docker, Kubernetes or equivalent technologies Define requirements for service discovery, centralized configuration, secrets management, monitoring, logging, tracing and fault tolerance Address scalability, availability, performance, security and disaster-recovery requirements Support the modernization of legacy applications and monolithic systems Recommend suitable CI/CD, Dev Sec Ops and automated testing approaches Define API governance, versioning, security and lifecycle-management practices Artificial Intelligence Solutions Identify and define practical AI and generative AI use cases based on customer requirements Design AI solution architectures covering machine learning, natural language processing, computer vision, forecasting, recommendation, classification and intelligent automation Define generative AI solutions using large language models, retrieval-augmented generation, embeddings, vector databases, knowledge bases, fine-tuning and AI agents Design AI integration approaches with customer systems, databases, APIs, documents and enterprise platforms Define data preparation, model training, evaluation, deployment, monitoring and continuous-improvement approaches Address AI governance, privacy, security, explainability, bias, hallucination control and human approval requirements Evaluate cloud-based, on-premises and hybrid AI deployment options Support AI demonstrations, pilots, prototypes and proof-of-concepts Estimate infrastructure, storage, compute and GPU requirements for AI workloads Define measurable AI success criteria, expected business value and operational outcomes Data and Business Intelligence Solutions Design business intelligence, analytics, reporting and data-visualization solutions Define data integration and processing approaches using ETL, ELT, APIs, streaming and data pipelines Design conceptual architectures for data warehouses, data lakes, lakehouses, operational data stores and analytical platforms Identify data sources, data-quality requirements, metadata, master data and governance considerations Define dashboards, KPIs, executive reports, operational reports and self-service analytics capabilities Recommend suitable BI and analytics platforms based on customer requirements Work with business stakeholders to ensure KPIs and reports support measurable objectives Define requirements for data access, security, lineage, retention, classification and quality monitoring Support analytical use cases such as forecasting, segmentation, trend analysis and performance monitoring Ensure BI solutions provide accurate, timely and trusted information Telecom Solution Experience Design and support solutions for telecom operators, service providers and communication organizations Understand telecom customer journeys, digital channels, customer care, billing, charging, order management, product catalogues, service fulfilment and service assurance Understand how customer-facing telecom systems integrate with network and operational platforms Support solution design across Business Support Systems and Operations Support Systems Understand common telecom domains, including:Customer relationship management Product and service catalogues Order management Billing and charging Payments and collections Customer self-service applications Service provisioning and activation Network and service inventory Fault and alarm management Performance monitoring Service assurance Field-service operations Design integrations between digital channels, customer platforms, billing systems, order-management systems and network-service platforms Understand telecom APIs, integration platforms and event-driven architecture Apply TM Forum concepts and Open APIs where relevant Support telecom use cases involving customer experience, loyalty, churn prediction, personalized recommendations, fraud detection, network analytics and intelligent customer care Understand telecom operational KPIs, service-quality indicators and customer-experience measurements Address telecom security, regulatory, data-residency and operational requirements Prepare architecture designs, technical proposals and demonstrations for telecom customers Communicate effectively with telecom business, enterprise architecture, IT, data, cybersecurity and network stakeholders Technical Proposal Development Lead the preparation of complete technical proposals and tender responses Develop and review proposal sections including:Executive summary Understanding of customer requirements Proposed solution Solution architecture Scope of work Deliverables Implementation methodology Project phases and schedule Team structure and responsibilities Assumptions and dependencies Risks and mitigation actions Service-level requirements Security and compliance Support and maintenance Training and knowledge transfer Compliance matrices Bill of quantities Technical appendices Ensure proposals are accurate, consistent, persuasive, compliant and professionally presented Maintain traceability between customer requirements and the proposed solution Review contributions from internal teams, vendors, subcontractors and technology partners Ensure the final proposal clearly communicates business value, technical feasibility and competitive differentiation Manage technical proposal reviews and obtain the required internal approvals Ensure all technical commitments, deliverables and schedules are realistic and achievable Verify that proposed technologies and products are properly licensed, supported and available Costing and Commercial Support Develop effort estimates for analysis, architecture, design, development, integration, testing, deployment, support and project management Prepare resource plans, role descriptions, competency requirements and estimated person-days Support the preparation of bills of quantities and technical costing assumptions Work with finance and sales to validate resource costs, infrastructure costs, licensing costs, partner costs, margins and contingencies Identify potential commercial risks, hidden costs and out-of-scope items Support fixed-price, time-and-material, managed-service, staff-augmentation and subscription-based proposals Ensure the proposed scope is commercially achievable and technically deliverable Validate partner and vendor quotations Recommend suitable contingency levels based on technical, delivery and dependency risks Clearly document pricing assumptions, exclusions and dependencies Support value engineering and cost-optimization activities without compromising the required quality Customer Engagement and Presentations Present proposed solutions to customer executives, business stakeholders, architects, security teams and technical evaluators Lead technical clarification meetings, discovery workshops, demonstrations and solution walkthroughs Explain complex technical concepts in clear business language Respond to customer questions, concerns and objections confidently and accurately Demonstrate the business value, feasibility, scalability and differentiation of the proposed solution Build trusted relationships with customer technical and business stakeholders Support negotiations and technical discussions until contract award Participate in technical evaluation sessions and defend the proposed solution Prepare presentation materials, architecture visuals and technical demonstrations Support customer meetings related to scope, assumptions, dependencies and delivery approach Proof-of-Concept and Demonstration Management Define the scope, success criteria, architecture, timeline and required resources for demonstrations and proof-of-concepts Coordinate with engineering, AI, data, Dev Ops, product and delivery teams Ensure demonstrations are aligned with customer priorities and evaluation criteria Document proof-of-concept results, limitations, dependencies and recommendations Convert successful proof-of-concepts into realistic implementation plans Ensure reusable demonstration assets are documented and maintained Define the required data, environments, integrations and access for each demonstration Manage customer expectations regarding proof-of-concept scope, limitations and outcomes Present proof-of-concept findings and recommendations to customer stakeholders Partner and Vendor Management Engage technology vendors, cloud providers, product companies and implementation partners Request technical inputs, quotations, licensing details, architecture guidance and compliance documentation Evaluate partner capabilities, proposed resources, delivery models and technical solutions Ensure partner contributions align with the overall architecture and proposal Identify technical, delivery and commercial gaps in third-party proposals Maintain accountability for the completeness and quality of the final integrated solution Coordinate joint solution development and proposal preparation Validate that partner commitments, schedules and deliverables are clearly documented Escalate partner delays or quality issues that may affect proposal submission or delivery feasibility Security, Governance and Compliance Ensure proposed solutions address security, privacy and regulatory requirements Define identity and access management, encryption, audit logging, data protection and API-security requirements Work with cybersecurity teams to address security controls and customer compliance requirements Consider applicable Saudi regulations, cybersecurity controls and data-hosting requirements Ensure AI and data solutions follow appropriate governance principles Identify security-related assumptions, risks and dependencies Support the completion of security and compliance questionnaires Ensure secure architecture principles are incorporated from the proposal stage Address data classification, residency, retention and sovereignty requirements Presales-to-Delivery Handover Conduct a structured handover from presales to delivery after contract award Explain the agreed scope, assumptions, deliverables, architecture, schedule, risks, resource plan and contractual commitments Ensure delivery teams understand all technical and commercial boundaries Participate in project kickoff and early-stage architecture validation Support delivery teams in resolving significant gaps between the proposal and implementation requirements Document lessons learned and improvement actions for future opportunities Ensure all proposal documents, estimates and customer clarifications are transferred to the delivery team Maintain continuity between the proposed solution and the delivered solution Ensure changes identified after award are managed through the appropriate change-control process Presales Assets and Continuous Improvement Develop reusable proposal templates, architecture patterns, solution accelerators, estimations and compliance responses Maintain a knowledge repository for technologies, products, telecom use cases and previous proposals Monitor market developments and emerging technologies related to digital solutions, microservices, AI, data, BI and telecom Share knowledge and best practices with presales, sales, architecture and delivery teams Support internal capability development and technical enablement Improve proposal quality, estimation accuracy and response efficiency Contribute to the organization's service offerings and solution portfolio Maintain reusable architecture diagrams, case studies, references and demonstration materials<br><br>Requirements<br><br>Required Qualifications<br><br>Bachelor's degree in computer science, software engineering, information systems, data science, artificial intelligence or a related field A master's degree is preferred Minimum of eight years of experience in software engineering, solution architecture, digital solutions, enterprise applications, AI, data or business intelligence Minimum of four years of experience in technical presales, solution consulting, enterprise architecture or proposal management Minimum of three years of experience working with telecom operators, telecom projects or telecom-related solutions Proven experience responding to enterprise, government and telecom RFPs, RFIs and tenders Demonstrated experience designing and presenting complex enterprise and telecom solutions Experience working with technology vendors, system integrators, implementation partners and multidisciplinary delivery teams Experience in customer-facing technical roles and executive-level presentations<br><br>Required Technical Knowledge<br><br>Digital Solutions<br><br>Enterprise portals and web applications Mobile applications Content management systems Workflow and business-process management Customer-experience platforms Omnichannel solutions Identity and access management API and integration platforms Enterprise search and document management<br><br>Microservices and Cloud-Native Architecture<br><br>Microservices architecture Domain-driven design REST APIs and event-driven architecture API gateways and service mesh Kafka or similar event-streaming platforms Docker and Kubernetes CI/CD and Dev Sec Ops Observability, logging, monitoring and tracing High availability and disaster recovery Cloud, on-premises and hybrid architectures<br><br>Artificial Intelligence<br><br>Machine learning and deep learning concepts Generative AI and large language models Retrieval-augmented generation Vector databases and embeddings AI agents and tool integration Natural language processing Computer vision Recommendation and forecasting Model deployment and monitoring Responsible AI and AI governance<br><br>Data and Business Intelligence<br><br>Data integration and ETL/ELTData warehouses, data lakes and lakehouses Data modelling Data quality and governance Dashboards and data visualization KPIs and analytical reporting Power BI, Tableau, Qlik, Looker or equivalent platforms SQL and relational databases Big-data and streaming concepts Metadata, lineage and master-data management<br><br>Telecom<br><br>Telecom customer journeys and digital channels Business Support Systems and Operations Support Systems Customer relationship management Product and service catalogues Order management Billing and charging Service provisioning and activation Service and network inventory Service assurance and fault management Telecom APIs and integration platforms TM Forum concepts and Open APIsTelecom analytics and operational KPIsCustomer-experience, loyalty and churn use cases<br><br>Security and Compliance<br><br>Application and API security Identity and access management Encryption and secrets management Secure software-development practices Data privacy and classification Cybersecurity requirements Auditability and compliance Saudi and regional regulatory requirements<br><br>Required Presales Skills<br><br>Strong technical proposal-writing skills Ability to interpret complex RFP and tender requirements Strong architecture and solution-design capabilities Ability to estimate effort, resources, infrastructure and licensing Strong presentation, demonstration and storytelling skills Ability to connect technical capabilities with measurable business value Strong analytical and problem-solving skills Ability to manage multiple opportunities and tight deadlines Strong stakeholder, vendor and partner coordination skills Commercial awareness and understanding of proposal profitability Ability to challenge unrealistic scope, timelines or assumptions professionally Strong English communication and technical-writing skills Arabic communication skills are preferred for customer-facing roles in Saudi Arabia<br><br>Behavioral Competencies<br><br>Customer-focused and business-oriented Accountable and results-driven Structured and detail-oriented Proactive in identifying risks and gaps Confident when communicating with senior stakeholders Collaborative across sales, technical, delivery and commercial teams Able to work effectively under pressure Capable of making decisions with incomplete information Strong negotiation and influencing skills Committed to quality, accuracy and continuous improvement Able to take ownership of opportunities from qualification through delivery handover<br><br>Key Performance Indicators<br><br>Technical proposal quality and compliance Percentage of proposals submitted on time Opportunity technical-qualification accuracy Opportunity win rate Accuracy of effort and cost estimates Number of proposal clarifications caused by technical gaps Customer satisfaction with presentations and demonstrations Effectiveness of presales-to-delivery handover Number of reusable solution assets and proposal templates developed Contribution to the qualified sales pipeline and awarded opportunities Alignment between proposed and delivered scope Identification and prevention of technical and commercial risks Collaboration effectiveness with sales, delivery, finance and partners Quality of telecom solution designs and proposal responses<br><br>Preferred Certifications<br><br>TOGAF or equivalent architecture certification AWS, Microsoft Azure, Google Cloud or Oracle Cloud architecture certification Kubernetes or cloud-native certification AI, machine-learning or generative-AI certification Microsoft Power BI or another BI-platform certification TM Forum certification ITIL, COBIT or project-management certification Security architecture or cybersecurity certification<br><br>Mandatory Experience Statement<br><br>Telecom industry experience is mandatory.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Leads the development and application of a mature/dynamic customer plan detailing critical insights and new business opportunities aligned to customer priorities. Leads efforts to share Microsoft and partner strategies across other segments of the customer's account and ensure customer success in the acquisition, implementation, and consumption of Microsoft's and partner's services and solutions. Connects appropriate internal executives and partners to build strategic relationships, leveraging deep knowledge of customer business and ecosystem (e.g., customers, competitors, partners). Provides thought leadership and strategic co-innovation ideas. Proactively defines and executes governance model to ensure mapping across seniority levels. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. Anticipates market changes to drive new industry-relevant cloud solutions to customers. Proactively explores and uncovers technologies and confirms customer interest.</p><br><br><br><b>Responsibilities</b><br>Account Management<br>Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape ecosystem. Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account.<br><br>Leads the development and application of a mature/dynamic customer plan detailing critical insights and new business opportunities aligned to customer priorities. Leads and coordinates a diverse and high-performing team and key stakeholders (e.g., industry experts) on plan execution (e.g., prioritization, delegation) and drives accountability to deliver on account plans and grow the account. Anticipates future needs and provides long-term strategic insight to customers as a trusted partner.<br><br>Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts. Leads, challenges, and inspires team to focus on top priorities and challenges to drive business case. Leverages deep industry expertise to anticipate industry direction, ecosystem, and transformation.<br><br>Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience. Leads regular meetings for strategic accounts with relevant partners. Influences transformation for partners to build innovative solutions.<br><br>Leads efforts with key internal and external partners including vertical industry partners with business and technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, customizable account plans to grow sales and partner impact, leveraging deep relationships, broad influence, and in-depth industry expertise. Leads efforts to share Microsoft and partner strategies across other segments of the customer's account and ensure customer success in the acquisition, implementation, and consumption of Microsoft's and partner's services and solutions. Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation).<br><br><br>Competitive Knowledge<br>Partners with internal industry experts to strengthen knowledge of the industry (e.g., emerging trends, forecasting long-term developments, influencers), competitors (e.g., AWS, Salesforce) customer business priorities (e.g., challenges, competitive landscape) and leverages in-depth knowledge of Microsoft's offerings (e.g., product landscape, solutions, strategy to address customers' needs) to provide thought leadership and mentor the account management team on ways to gain deeper industry knowledge that ultimately addresses customer needs. Proactively explores and uncovers technologies and confirms customer interest.<br><br><br>Customer Engagement<br>Proactively owns and elevates a transformative customer stakeholder engagement strategy to foster customer trust and brand growth and loyalty. Sets organizational tone for building and maintaining long-term strategic customer relationships and for driving larger impact for the customer. Proactively defines and executes governance model to ensure mapping across seniority levels.<br><br>Proactively develops a strong, comprehensive understanding of customer's business needs, priorities, and strategies and industry insights, competition, market competitive trends, and the customers' customers. Guides internal colleagues on ways to develop deeper customer knowledge. Anticipates customers' needs to deliver new insights on customers' business strategies. Articulates need to address customer's business needs (both internally and to the customer). Identifies and pursues opportunities to optimize offerings and delivers solutions into overall long-term business strategy. Anticipates new potential market opportunities for the customer, leveraging deep industry expertise.<br><br><br>Sales Excellence<br>Leverages understanding of customer business and engages Microsoft decision makers to drive customer's strategy, goals, and optimization. Engages and influences decision makers of the account (e.g., C-level, high-impact customers) on Microsoft's vision, strategy, and value, and positions Microsoft to increase customer's budget allocated to Microsoft, tailor solutions that satisfy customers' Key Performance Indicators (KPIs). Translates features into business outcomes that accelerate the customer's digital presence.<br><br>Earns and maintains status as a thought leader and trusted advisor to the assigned account's C-level business decision makers by bringing innovative ideas, leveraging deep industry expertise, and bringing together the customer's customers. Mobilizes and mentors the account management team and relevant stakeholders with deep industry expertise to expand the partnership with decision makers of the assigned account. Leverages best-in-class sales and communication strategies and tools to anticipate business needs and identify new opportunities. Builds new relationships to create new opportunities and expand relationships within the customer.<br><br>Owns the development of the digital transformation business strategy for the assigned account that is based on customer's expected outcomes and Microsoft's added innovative value, and opens doors to new opportunities grounded in deep understanding of industry trends, customer needs, and final consumer perspectives. Anticipates market changes to drive new industry-relevant cloud solutions to customers. Brings greater ecosystem together with the customer to discuss how to enrich customer's value to their customers.<br><br>Uses business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions to connect decision makers in the account to the broader Microsoft solutions, provide thought leadership to guide others on tailoring presentations, and generate new opportunities. Advocates internally to promote the relevance of Microsoft's expertise for the customer.<br><br>Orchestrates the creation of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. Enables customers to provide feedback directly to executives to help transform account space by establishing open communication channels for feedback, providing executive sponsorship, and providing direction to others to ensure customer feedback is addressed through One<br>Microsoft approach.<br><br>Creates and qualifies new opportunities by identifying highly strategic opportunities (e.g., very large, long-term, high-impact) within accounts and guiding the customer on how to best identify new opportunities, leveraging deep customer and industry relationships and consultative selling skills. Drives new business opportunities across the team by creating a partner ecosystem, and empowers team members to find new opportunities by acting as a role model and by setting a clear vision and energy for the team to drive towards.<br><br><br>Strategic Thinking<br>Engages in strategic discussions by discussing ideas to transform customer business models to better serve their own customers, increase profitability and market share, and transform the ecosystem. Promotes and implements a more holistic digital approach between Microsoft and the customer.<br><br>Leverages Microsoft sales strategies to articulate Microsoft's and partners' point of view and creates deep connections with decision makers through multiple levels of the customers' organization to drive purchase decisions and increase interaction and participation, leveraging relevant tools and resources (e.g., LinkedIn). Leverages relationships in ecosystem to address highly complex political blockers and drive execution for the customer.<br><br>Leverages unique, strategic industry-focused business insights and opportunities to create long-term, competitive advantage for the customer. Provides thought leadership and strategic co-innovation ideas.<br><br><br><br><br><b>Qualifications</b><br>Required/minimum qualifications<br>Bachelor's Degree AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 15+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.<br>8+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.<br>10+ years experience closing large, complex agreements/deals.<br>Additional or preferred qualifications<br>Bachelor's Degree AND 15+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.<br><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Proactively cultivates relationships with customers and uses Microsoft sales strategies to establish alignment and secure buy in and execution. Proactively develops a comprehensive understanding of customer's needs and strategies, priorities, and industry direction. Leads digital transformation to drive business outcomes and create business value for customers. Develops and oversees the execution of account plans to ensure engagements yield high volume sales for both Microsoft and the customer. Thinks strategically about account planning, setting standards and priorities, outlining where to and how to invest resources. Oversees a complex accounts and leads planning and prioritization efforts to ensure appropriate responses to account needs. Engages with key internal partners to promote long-term, mutually-beneficial digital transformation strategies. Leverages key executive relationships to build trust with the customer organization. Leverages best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops compelling, value-proposition presentations and specialized business plans for customers that drive business outcomes. Develops and implements plans for maximizing upselling/cross-selling opportunities in certain accounts. Proactively coordinates with network of industry experts to build strong knowledge of the industry and the competitive landscape.</p><br><br><br><b>Responsibilities</b><br>Account Management<br>Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, outcomes, and forecasts. Leads multiple, diverse, and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency to achieve customer outcomes. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.<br><br>Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.<br><br>Expands network of key internal (e.g., Industry Solutions [IS]) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account management experience to the customers, ensuring proper execution of core tasks and account transactions. Engages with key mainstream partners to promote long-term, mutually-beneficial business and technology transformation strategies. Expands network of influence on the board to expand reach and influence decision making. Drives joint solutions with partners. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners’ sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.<br><br>Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.<br><br><br>Customer Engagement<br>Supports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value for customers. Leverages consultative and insightful listening skills that disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages cross-industry resources to drive customer transformation. Ability to influence and mitigate proactively competitive risk. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale through insightful listening.<br><br>Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive, business, and technical decision makers at high levels of the customer's organization through consultative engagement to establish alignment and secure buy-in and execution. Connects the customer to Microsoft business and technical executives. Establishes Rhythm of Business (RoB) with top customer sponsors to regularly highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Works with the customer partners foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing output, and reflect in the engagement strategy in our customer plan.<br><br>Proactively develops a comprehensive understanding of customer's business and technology needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers' needs to deliver new insights on customers' business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer business and technology solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model. Connect customers with other customers/partners on areas that may benefit them. If industry aligned, also develops a deep understanding of the customer's industry.<br><br><br>Industry Knowledge<br>If aligned by industry, exhibits deep knowledge of the industry, current trends, and market dynamics, and the competitive landscape. Leverages their depth of industry knowledge to position Solution Area technology in industry context. Demonstrated ability to position how Microsoft products and solutions will help customers realize innovation through business transformation.<br><br><br>Sales Excellence<br>Actively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of long-term strategies aimed at maintaining levels of customer satisfaction. Orchestrates others (e.g., Customer Success Account Management [CSAM]) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plan to improve customer's overall experience. Leverages key executive relationships to build trust with the customer organization. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.<br><br>Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new non-qualified opportunities. Guides others on how to tailor industry-specific presentations. Presents outcome based cross solution strategies.<br><br>Develops and implements plans for maximizing upselling/cross-selling non-qualified opportunities in certain accounts. Drives plans to highlight Microsoft's and partners' solutions to solving additional business and technology issues and aims to expand budget allocated to Microsoft. Leverages virtual teams to identify and act on new non-qualified opportunities while utilizing common sales and delivery methodology for the Microsoft sales organization.<br><br>Engages decision makers of assigned accounts to clearly articulate Microsoft's value proposition aligned to customer's business objectives. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.<br><br>Positions oneself as a thought leader and trusted advisor internally and externally to executive-level business decision makers of multiple assigned accounts by leveraging best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to build stronger relationships with decision makers of assigned accounts. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.<br><br><br><br><b>Qualifications</b><br><p>Required/minimum qualifications</p><br>Master's Degree in Business Administration AND 4+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.<br>Additional or preferred qualifications<br>Master's Degree in Business Administration AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.<br>5+ years account management experience OR equivalent.<br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>