Day Shift Jobs in Saudi
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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Operations, Data Science based in Saudi Arabia.<br><br>This is a senior, cross-functional role connecting business strategy, data science, technology, and client delivery.<br><br>You will help turn complex data and analytical capabilities into practical solutions that improve business performance.<br><br>The role combines operational leadership with product-oriented thinking and hands-on Agile development management.<br><br>You will coordinate high-impact data science workstreams across strategy, growth, finance, technology, and other teams.<br><br>You will also support client engagements, workshops, and business development opportunities by translating technical insights into clear business value.<br><br>The environment is collaborative and fast-moving, bringing together technologists, data scientists, creators, and subject-matter experts.<br><br>This is an opportunity to shape how data, intelligence, and AI-enabled capabilities are applied to solve meaningful business challenges.<br><br>Accountabilities<br><br>Lead business optimization strategy: Act as a key liaison between business stakeholders and the Data Science team, helping identify opportunities where data and analytics can address organizational priorities and improve outcomes. Coordinate cross-functional initiatives: Facilitate collaboration across Growth, Strategy, Enablement, Finance, technology, product, and other business functions to ensure data science priorities align with broader organizational and technology roadmaps. Manage Agile delivery: Work with senior data science leadership to identify and prioritize high-impact initiatives, translate business requirements into technical direction, and manage epics, backlogs, sprint planning, grooming, reviews, and ongoing delivery. Support data science projects: Partner with opportunity owners and project leads to develop data-driven solutions for selected clients, helping move initiatives from business requirements through execution and delivery. Facilitate client engagement: Participate in in-person client workshops, requirements-gathering sessions, results presentations, and business development meetings, helping connect technical capabilities with client needs. Translate data into business insights: Turn complex datasets, analytical outputs, and technical concepts into clear, compelling recommendations that can be understood and acted upon by executives, clients, and cross-functional teams. Coordinate with technical teams: Work closely with data science, agency technology, product, and other technical stakeholders to ensure priorities, dependencies, and delivery plans remain aligned. Support data-driven tools and reporting: Help guide the development and use of dashboards, analytics solutions, and intelligence tools that enable better business decisions. Drive operational excellence: Establish effective processes for prioritization, communication, delivery tracking, and continuous improvement across data science workstreams.<br><br>Requirements<br><br>Strategic and product-oriented experience: Demonstrated experience connecting business priorities with technical or data-driven solutions, ideally with a background in product ownership, operations, strategy, or data science program management. Data science exposure: Strong understanding of how data science teams operate and how analytical capabilities can be translated into practical business solutions. Agile delivery management: Experience managing Agile development processes, including epic planning, backlog prioritization, sprint planning, backlog grooming, sprint reviews, and delivery coordination. Cross-functional leadership: Ability to facilitate conversations and align stakeholders across business, technology, data, finance, strategy, and other functions. Client-facing capability: Comfortable participating in client workshops, requirements sessions, presentations, and business development discussions. Communication: Excellent written and verbal communication skills, with the ability to explain sophisticated analytical or technical concepts in clear, accessible business language. Technical understanding: Solid knowledge of database concepts and familiarity with data, analytics, and technology environments. Project management tools: Comfortable working with project management and collaboration platforms such as Jira or comparable tools. Business intelligence: Experience with Tableau, Power BI, or similar BI platforms and the ability to understand how dashboards and visualizations can support decision-making. Leadership and influence: Ability to prioritize competing demands, build alignment, facilitate productive discussions, and drive initiatives forward without relying solely on formal authority. Problem-solving mindset: Strong analytical thinking and the ability to identify opportunities, clarify ambiguous requirements, and develop practical approaches to complex business challenges. Collaborative approach: Comfortable working alongside data scientists, technologists, knowledge workers, subject-matter experts, and business leaders in a dynamic environment.<br><br>Benefits<br><br>Annual compensation range of $119,000–$160,000, depending on experience. Health, vision, and dental insurance.401(k) benefits. Employee stock purchase plan. Vacation, personal days, and paid holidays. Disability and life insurance options. Flexible Spending Account (FSA) and Health Savings Account (HSA) plans, subject to applicable plan terms. Opportunity to work remotely. Collaborative environment focused on data, technology, innovation, and meaningful business impact. Inclusive workplace culture that values diverse backgrounds, perspectives, strengths, and contributions.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
<h2 class="h5">Job description</h2>
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<p><b>Date Posted:</b></p><br><br>2026-07-16&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATH&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date<br><br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. </p><br><br><br><p>The candidate will be responsible for providing innovative design solutions for the packaging of antennas, RF Circuit Card Assemblies, radomes, and RF test equipment. The selected candidate will be expected to lead multidiscipline teams, provide technical oversight, delegate tasks, and work with the Engineering organization to establish technology roadmaps, enable modernization, and contribute to general innovation. In addition, the candidate will work with customer personnel and program leadership to define and refine requirements to validate hardware compliance. The candidate will be responsible for providing guidance, coaching, mentoring, and training to other employees across the business within the candidate’s areas of expertise.</p><br><br><br><p><u><b>What You Will Do</b></u></p><br><br><ul><li><p>Lead mechanical design activities involving RF hardware</p><br><br></li><li><p>Lead others by understanding team dynamics and capitalizing on team strengths while mitigating gaps</p><br><br></li><li><p>Lead trade studies to determine the best solution for complex and multifaceted problems and develop a plan forward. Convey the highest quality work while ensuring cost, schedule, and performance expectations are consistently met or exceeded.</p><br><br></li><li><p>Regularly communicate task status on complex issues and influence strategic plans across multiple teams, programs, engineering and customer leadership</p><br><br></li><li><p>Seek opportunities to fill any role necessary to help ensure business unit success</p><br><br></li><li><p>Serve as a technical resource to the organization </p><br><br></li></ul><br><p><u><b>Qualifications You Must Have</b></u></p><br><br><ul><li><p>Typically requires a Bachelor’s Degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of prior relevant experience</p><br><br></li><li><p>Experience to include any combination of the following:</p><br><br></li><li><p>Experience performing design, analysis, and/or leadership of mechanical products, preferably RF mechanical products such as circuit card assemblies, antennas, radomes, guidance sections, RF test equipment, harnesses, and interconnects throughout the product life cycle</p><br><br></li><li><p>Experience designing with three dimensional (3D) Computer Aided Design (CAD) software</p><br><br></li><li><p>Creation of Technical Data Packages (TDPs) using Geometric Dimensioning and Tolerancing (GD&T)</p><br><br></li></ul><p><br><u><b>Qualifications We Prefer</b></u></p><br><br><ul><li><p>Design experience with RF-specific products such as antennas, missile bodies, circuit card assemblies, and/or RF test chambers</p><br><br></li><li><p>Master of Science (MS) in mechanical engineering or electrical engineering</p><br><br></li><li><p>Experience serving as a Responsible Engineering Authority (REA), Control Account Manager (CAM), and/or Integrated Product Team Lead (IPTL)</p><br><br></li><li><p>Supplier management for built to print or build to specification RF products</p><br><br></li><li><p>Experience creating and presenting professional level design documentation to company leadership and program customers</p><br><br></li><li><p>Creo Simulate or ANSYS Workbench for preliminary structural and thermal analysis of design concepts</p><br><br></li><li><p>Excellent written and verbal communication skills</p><br><br></li><li><p>Failure investigation, root cause identification, and corrective action implementation</p><br><br></li><li><p>Familiarity or direct experience with RF Printed Circuit Board (PCB) material stack ups and Circuit Card Assembly (CCA) layout</p><br><br></li><li><p>One dimensional tolerance analysis for complex mechanical assemblies</p><br><br></li><li><p>Development of technical proposals, engineering project estimates, and/or white papers</p><br><br></li><li><p>Requirements verification test planning and execution</p><br><br></li></ul><p><br><u><b>What We Offer</b></u></p><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p>This position is an on-site role, located in Huntsville, AL and is eligible for relocation assistance.</p><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p><b>About the role</b></p><br> <p>We are seeking a <b>Senior Associate</b> to manage end‑to‑end <b>post‑trade custody operations</b> for the <b>Saudi Arabia (KSA) market</b>, covering securities settlement, cash & FX operational support, corporate actions and income, reconciliations, and onboarding/account setup – <b>Sunday to Thursday</b>. This role requires strong familiarity with local market practices and a solid understanding of the KSA post‑trade ecosystem: trading on <b>Saudi Exchange</b>, clearing via <b>Muqassa (CCP)</b>, and depository/settlement via <b>Edaa</b>, with settlement cash movements supported through <b>SAMA</b>.</p><br> <p><b>Why this role is important to us</b></p><br> <p>State Street is one of the world’s largest global custodians, with <b>over USD 51.7 trillion in AUC/A</b>, and is executing a growth strategy that includes expanding direct market presence.</p><br> <p>As part of this strategy, <b>the Kingdom of Saudi Arabia (KSA) is a priority market</b>, supported by <b>Vision 2030 reforms</b>, increasing foreign participation, and strong institutional demand.</p><br> <p>This role is critical to:</p><br> <ul> <li><b>Enabling scalable market entry and growth</b> by delivering strong, controlled post‑trade operations aligned to local market infrastructure and rules.</li> <li>Ensuring a <b>high-quality client experience </b>through timely settlement, strong exception management, and robust controls as KSA market activity expands.</li> <li>Supporting the firm’s ability to <b>deepen relationships with key institutional clients</b> as the market evolves.</li> </ul> <p><b>Key responsibilities (KSA-specific)</b></p><br> <p><b>1) Clearing & settlement operations (Cash Market – Equities / ETFs / Sukuk & Bonds as applicable)</b></p><br> <ul> <li>Manage settlement processing for Saudi Exchange transactions settling at <b>Edaa</b>, ensuring accurate, timely completion across relevant cycles (e.g., <b>T+2</b> for normal exchange trades; negotiated deals <b>T+0–T+5</b>; buy‑ins <b>T+0</b>, as applicable).</li> <li>Reconcile and validate trade/settlement obligations by aligning <b>client instructions and broker confirmations</b> with <b>clearing outcomes (Muqassa)</b> and settlement processing (Edaa); investigate and resolve exceptions promptly.</li> <li>Monitor settlement status proactively, manage potential fails, and follow KSA fails workflows noting that <b>fails management procedures are defined and conducted by Muqassa</b>, with Edaa rollover/cancellation and market-claim handling where applicable.</li> <li>Manage lifecycle of settlement instructions (including amendments/cancellations/partial settlement where permitted) in line with Edaa procedures and local cut‑offs.</li> </ul> <p><b>2) Cash settlement & funding (SAMA)</b></p><br> <ul> <li>Ensure funding readiness for <b>DvP settlement</b>, understanding that KSA settlement is <b>gross on the securities leg</b> and <b>netted on the cash leg</b>, with cash settlement executed via <b>SAMA</b> settlement member accounts.</li> <li>Perform cash reconciliations linked to settlement activity; investigate breaks and drive timely resolution within cut‑offs.</li> </ul> <p><b>3) FX operations (operational support)</b></p><br> <ul> <li>Process FX-related operational activities supporting settlement and client cash requirements (settlement-linked and standalone requests per operating model), validating confirmations and ensuring correct value dating and SSI usage.</li> </ul> <p><b>4) Corporate actions, dividends & income</b></p><br> <ul> <li>Manage corporate actions and income events, ensuring accurate entitlements, timely postings, and robust reconciliations; coordinate vendor feeds and security setup with internal market data/static data teams as required.</li> </ul> <p><b>5) Client onboarding & investor identification</b></p><br> <ul> <li>Support onboarding/account setup and documentation in line with Edaa account structures and membership rules; ensure correct capture/validation of investor identification in Edaa’s framework (Investor <b>Identification Number / Investor ID</b>).</li> <li>Support <b>QFI onboarding</b> requirements within the local custody/account operating model to ensure settlement readiness.</li> </ul> <p><b>6) Messaging, controls & stakeholder management</b></p><br> <ul> <li>Use <b>SWIFT ISO 15022 (MT)</b> and exposure to <b>ISO 20022 (MX)</b> standards for settlement/reconciliation/corporate actions messaging with clients/custodians and market counterparts, supporting high STP and clean exception handling.</li> <li>Execute daily controls and checklists on time; ensure adherence to local cut‑offs and internal policies; escalate high‑risk/time‑sensitive issues with clear impact articulation.</li> <li>Partner with internal teams (Operations, Risk, Client Services) and external stakeholders (brokers, clearing/settlement participants, custodians, relevant market entities) to resolve issues and improve outcomes.</li> </ul> <p><b>Experience & preferred qualifications</b></p><br> <ul> <li>Bachelor’s degree (or above) in Finance, Accounting, or related field.</li> <li><b>3–5 years’</b> experience in custody/post‑trade operations (KSA market experience strongly preferred).</li> <li>Strong understanding of KSA post‑trade flow across <b>Muqassa (clearing/CCP)</b> and <b>Edaa (CSD/settlement)</b>, and the implications of <b>T+2</b> and <b>DvP cash settlement via SAMA</b>.</li> <li>Strong analytical/problem-solving skills, attention to detail, ability to work under strict cut-offs, and strong stakeholder management.</li> </ul> <p><b>About State Street</b></p><br> <p>Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.</p><br> <p>We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.</p><br> <p>As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.</p><br> <p><b>End Date:</b> July 31, 2026</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<div><div ><p ><font color="#ff0000" face="Delivery, sans-serif"><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></font></p><p ><font color="#ff0000" face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Would you like to become part of the world's most international company in the world?</font><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><font face="Delivery, sans-serif">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </font></p><p ><font face="Delivery, sans-serif">Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000"><br></font></strong></font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000">Overall Role Purpose </font> </strong></font></p><p ><font face="Delivery, sans-serif">Drive and facilitate the achievement of service excellence via the adoption of best demonstrated practices through improvement programmes and identify process gaps to create a more seamless operations whilst managing counselling and coaching activities aimed at reinforcing strengths and bridging weaknesses in the different sections of the CS Dept.</font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Tasks:</strong></font></p><p ><font face="Delivery, sans-serif"><u>Customer Service Senior Management (CS Section Managers)</u></font></p><p ><font face="Delivery, sans-serif">• Ensure relevant skills and competencies in each customer service section are up to date and CS personnel are effectively trained to an acceptable standard to achieve service excellence. </font></p><p ><font face="Delivery, sans-serif">• Work with the CS Section managers to provide coaching and training to customer service staff with the objective of upgrading their skills level</font></p><p ><font face="Delivery, sans-serif">• Assist the CS Section managers in the administration and monitoring of the quality.</font></p><p ><font face="Delivery, sans-serif">• Support in conducting audits in the function to ensure the achievement and maintenance of service quality and Centre of excellence (COE) objectives.</font></p><p ><font face="Delivery, sans-serif">• Work closely with the CS Manager and CS Section managers on career progression planning for CS personnel. </font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Regional Office and Subfunction Managers</u></font></p><p ><font face="Delivery, sans-serif">• Work closely with RO’s Customer Service & Support Manager to implement regionally driven projects and initiatives in the country and identify areas or processes for service improvement and recommend specific CS-related improvement actions.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO to deploy a Mystery Shopper programme to drive Service Excellence based on independent assessments of service quality and benchmark against competitor performance in areas of the service delivery. </font></p><p ><font face="Delivery, sans-serif">• Ensure the analysis of service incidents and failures is carried out to surface trends in service gaps and process weaknesses in the Customer Service Dept or other interfacing functional departments (e.g. Hub, Gateway, Network, Contractors, etc.) that may impact service excellence </font></p><p ><font face="Delivery, sans-serif">• Work closely with CS Functional managers and supervisors to define post-training evaluation and coaching techniques to gauge training effectiveness, recommend changes where appropriate and identify strengths for reinforcement and weaknesses for further training.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO, First Choice & Cross Functional team to improve customer experience with the feedback received through different channels i.e. VOICE. Derive efficiency initiatives through feedbacks received from customers. </font></p><p ><font face="Delivery, sans-serif">• Work with HR T&D Manager to ensure appropriate external programs are planned for CS. </font></p><p ><font face="Delivery, sans-serif"><u><br></u></font></p><p ><font face="Delivery, sans-serif"><u>Training & Development Function</u></font></p><p ><font face="Delivery, sans-serif">• Conduct skills verification (tests) to ensure that relevant CS skills and competencies are current and effectively trained.</font></p><p ><font face="Delivery, sans-serif">• Ensure effective use of Workforce Management tool to produce and manage rosters, that provide optimum resources to cater to the incoming call volumes, ensure 24 hour cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise.</font></p><p ><font face="Delivery, sans-serif">• Plan, design and develop training programs and materials (including Train-the-Trainer Training for CS Managers/Supervisors) or source external training to support outstanding Customer Service standards.</font></p><p ><font face="Delivery, sans-serif">• Ensure post-implementation review of processes and analysis of data is carried out to gauge – where applicable and feasible – the effectiveness of implemented programs.</font></p><p ><font face="Delivery, sans-serif">• Develop appropriate performance metrics for the evaluation of customer contact skills and competencies, which will facilitate the identification of CS-related training needs gaps.</font></p><p ><font face="Delivery, sans-serif">• Develop, maintain and update a comprehensive and effective internal training programme aligned to the CS department’s and company’s training objectives </font></p><p ><font face="Delivery, sans-serif">• Lead and provide clear objectives for the CS analyst in assigned tasks to facilitate the achievement of CSD departmental goals</font></p><p ><font face="Delivery, sans-serif">• Evaluate external training consultants on appropriate training for CS staff</font></p><p ><font face="Delivery, sans-serif">• Perform scheduled call monitoring and service audits to (via various contact media in the Customer Contact Centre) that CS personnel are continually working towards delighting customers through consistent and excellent service standards.</font></p><p ><font face="Delivery, sans-serif">• Coordinate and roll-out a specified number of CS Frontline Training for new recruits yearly</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Strategic Planning for Customer Service Development and Budget Compliance </u></font></p><p ><font face="Delivery, sans-serif">? Prepare the CS Training and Development Plan per AOP requirements and ensure the training and development needs of CS personnel reflect business imperatives.</font></p><p ><font face="Delivery, sans-serif">• Ensure that budgeted training man-days are met in accordance with overall organisation plan and schedule</font></p><p ><font face="Delivery, sans-serif">• Identify benchmarking exercises against competitor / cross-industry / network customer contact centres for CS Analyst to carry out such exercises to surface best demonstrated practices and explore the viability of implementing these with a cost-benefit analysis and a business case justification. </font></p><p ><font face="Delivery, sans-serif">• Implementation of corrective and preventive actions to pre-empt recurrence in line with the focus on achievement of service excellence to customers.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Information Management</u></font></p><p ><font face="Delivery, sans-serif">• Guide on the construction of a database on employee training for the CS department and ensure that training records are maintained and updated promptly with a monthly summary report submitted to the CS Manager.</font></p><p ><font face="Delivery, sans-serif">• Ensure that CS Analyst maintain and update documented work procedures and instructions to reflect the latest and accurate information and that current practice reflect specified procedures.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Profile:</strong></font></p><p ><font face="Delivery, sans-serif">• Presentation skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Facilitation and training skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Customer-facing and interaction skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Word, Excel, PowerPoint, etc.) (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Customer Contact Centre systems, e.g. ACD, PABX, CRM, CTI, IVR, Workforce Management Systems, Quality Monitoring Systems, etc.) (good working knowledge)</font></p><p ><font face="Delivery, sans-serif">• Software skills (MS Power tools, DHL Systems) (preferable)</font></p><p ><font face="Delivery, sans-serif">• Communication skills, spoken and written (excellent)</font></p><p ><font face="Delivery, sans-serif">• Negotiation and interpersonal skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Leadership skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Analytical, organizational and motivational skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Project Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• People Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Our Offer:</strong></font></p><p ><font face="Delivery, sans-serif">• Strong career support in an international environment.</font></p><p ><font face="Delivery, sans-serif">• Great culture and colleagues.</font></p><p ><font face="Delivery, sans-serif">• Multifarious benefit programm.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</font></p><p ><font face="Delivery, sans-serif"> </font></p><p ><font face="Delivery, sans-serif">We look forward to receiving your application!</font></p><p ><font face="Delivery, sans-serif"> </font></p><div><font face="Delivery, sans-serif"><br></font></div></div></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-16&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATH&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date<br><br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. </p><br><br><br><p>The candidate will be responsible for providing innovative design solutions for the packaging of antennas, RF Circuit Card Assemblies, radomes, and RF test equipment. The selected candidate will be expected to lead multidiscipline teams, provide technical oversight, delegate tasks, and work with the Engineering organization to establish technology roadmaps, enable modernization, and contribute to general innovation. In addition, the candidate will work with customer personnel and program leadership to define and refine requirements to validate hardware compliance. The candidate will be responsible for providing guidance, coaching, mentoring, and training to other employees across the business within the candidate’s areas of expertise.</p><br><br><br><p><u><b>What You Will Do</b></u></p><br><br><ul><li><p>Lead mechanical design activities involving RF hardware</p><br><br></li><li><p>Lead others by understanding team dynamics and capitalizing on team strengths while mitigating gaps</p><br><br></li><li><p>Lead trade studies to determine the best solution for complex and multifaceted problems and developing a plan forward. Convey the highest quality work while ensuring cost, schedule, and performance expectations are consistently met or exceeded.</p><br><br></li><li><p>Regularly convey task status on complex issues and influences strategic plans across multiple teams, programs, engineering and customer leadership</p><br><br></li><li><p>Seek opportunities to fill any role necessary to help ensure business unit success</p><br><br></li></ul><br><p><u><b>Qualifications You Must Have</b></u></p><br><br><ul><li><p>Typically requires a Bachelor’s Degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 10 years of prior relevant experience</p><br><br></li><li><p>Experience to include any combination of the following:</p><br><br></li><li><p>Experience performing design, analysis, and/or leadership of mechanical products, preferably RF mechanical products such as circuit card assemblies, antennas, radomes, guidance sections, RF test equipment, harnesses, and interconnects throughout the product life cycle</p><br><br></li><li><p>Experience designing with three dimensional (3D) Computer Aided Design (CAD) software</p><br><br></li><li><p>Creation of Technical Data Packages (TDPs) using Geometric Dimensioning and Tolerancing (GD&T)</p><br><br></li><li><p>The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</p><br><br></li></ul><br><p><u><b>Qualifications We Prefer</b></u></p><br><br><ul><li><p>Design experience with RF-specific products such as antennas, missile bodies, circuit card assemblies, and/or RF test chambers</p><br><br></li><li><p>Master of Science (MS) in mechanical engineering or electrical engineering</p><br><br></li><li><p>Experience serving as a Responsible Engineering Authority (REA), Control Account Manager (CAM), and/or Integrated Product Team Lead (IPTL)</p><br><br></li><li><p>Supplier management for built to print or build to specification RF products</p><br><br></li><li><p>Experience creating and presenting professional level design documentation to company leadership and program customers</p><br><br></li><li><p>Creo Simulate or ANSYS Workbench for preliminary structural and thermal analysis of design concepts</p><br><br></li><li><p>Excellent written and verbal communication skills</p><br><br></li><li><p>Failure investigation, root cause identification, and corrective action implementation</p><br><br></li><li><p>Familiarity or direct experience with RF Printed Circuit Board (PCB) material stack ups and Circuit Card Assembly (CCA) layout</p><br><br></li><li><p>One dimensional tolerance analysis for complex mechanical assemblies</p><br><br></li><li><p>Development of technical proposals, engineering project estimates, and/or white papers</p><br><br></li><li><p>Requirements verification test planning and execution</p><br><br></li></ul><p><br><u><b>What We Offer</b></u></p><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p>This position is an on-site role, located in Huntsville, AL and is eligible for relocation assistance.</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-16&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATH&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date<br><br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. </p><br><br><br><p>The candidate will be responsible for providing innovative design solutions for the packaging of antennas, RF Circuit Card Assemblies, radomes, and RF test equipment. The selected candidate will be expected to lead multidiscipline teams, provide technical oversight, delegate tasks, and work with the Engineering organization to establish technology roadmaps, enable modernization, and contribute to general innovation. In addition, the candidate will work with customer personnel and program leadership to define and refine requirements to validate hardware compliance. The candidate will be responsible for providing guidance, coaching, mentoring, and training to other employees across the business within the candidate’s areas of expertise.</p><br><br><br><p><u><b>What You Will Do</b></u></p><br><br><ul><li><p>Small group technical oversight</p><br><br></li><li><p>Serve as a technical resource to the organization </p><br><br></li><li><p>Collaborate in a multi-discipline team setting to solve complex engineering problems</p><br><br></li><li><p>Create 3D CAD models and engineering drawings for RF products designs</p><br><br></li><li><p>Develop prototype hardware designs and coordinating fabrication</p><br><br></li><li><p>Perform hands on integration and test support for prototype hardware</p><br><br></li><li><p>Hold design and drawing reviews with peers and subject matter experts</p><br><br></li><li><p>Supplier management for built to print or build to specification RF products</p><br><br></li></ul><br><p><u><b>Qualifications You Must Have</b></u></p><br><br><ul><li><p>Typically requires a Bachelor’s Degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience</p><br><br></li><li><p>Experience to include any combination of the following:</p><br><br></li><li><p>Experience performing design and / or analysis throughout the product life cycle to include use of three dimensional (3D) Computer Aided Design (CAD) software</p><br><br></li><li><p>Experience with creation of Technical Data Packages (TDPs) using Geometric Dimensioning and Tolerancing (GD&T)</p><br><br></li><li><p>Experience leading small, multi-disciplinary teams</p><br><br></li></ul><br><p><u><b>Qualifications We Prefer</b></u></p><br><br><ul><li><p>Master of Science (MS) in mechanical engineering or electrical engineering</p><br><br></li><li><p>Experience performing design and / or analysis for the packaging of RF products (e.g. Circuit Card Assemblies, antennas, radomes, RF test equipment, harnesses and interconnects)</p><br><br></li><li><p>Experience serving as a Responsible Engineering Authority (REA), Control Account Manager (CAM), and/or Integrated Product Team Lead (IPTL)</p><br><br></li><li><p>Supplier management for built to print or build to specification RF products</p><br><br></li><li><p>Experience creating and presenting professional level design documentation to company leadership and program customers</p><br><br></li><li><p>Creo Simulate or ANSYS Workbench for preliminary structural and thermal analysis of design concepts</p><br><br></li><li><p>Excellent written and verbal communication skills</p><br><br></li><li><p>Failure investigation, root cause identification, and corrective action implementation</p><br><br></li><li><p>Familiarity or direct experience with RF Printed Circuit Board (PCB) material stack ups and Circuit Card Assembly (CCA) layout</p><br><br></li><li><p>One dimensional tolerance analysis for complex mechanical assemblies</p><br><br></li><li><p>Development of technical proposals, engineering project estimates, and/or white papers</p><br><br></li><li><p>Requirements verification test planning and execution</p><br><br></li></ul><p><br><u><b>What We Offer</b></u></p><br><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p>This position is an on-site role, located in Huntsville, AL and is eligible for relocation assistance.</p><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Please note: This role is open to Saudi nationals only</b></p><br><p>Not a Saudi national ? We have many exciting opportunities across our organization we encourage you to explore other roles at SimCorp.</p><br><p><b>WHAT MAKES US, US </b></p><br><p>Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! </p><br><p>At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.</p><br><p>If you like what we’re saying, keep reading! </p><br><p><b>WHY THIS ROLE IS IMPORTANT TO US</b></p><br><p>The Principal Site Reliability Engineer at SimCorp, at the IC6 grade, is responsible for ensuring the availability, reliability, and performance of mission-critical systems and services. With typically 5-8 years of experience in site reliability engineering, cloud infrastructure, or a related field, this role works independently to design and implement robust solutions, automate processes, and proactively address system issues. The Principal Site Reliability Engineer collaborates closely with development, operations, and IT teams to ensure high-quality service delivery and operational excellence.</p><br><p><b>WHAT YOU WILL BE RESPONSIBLE FOR</b></p><br><p><b>Key Responsibilities</b></p><br><ul><li>Lead the design, implementation, and management of systems and solutions to improve system reliability and scalability</li><li>Automate operational tasks and processes to improve efficiency, reduce manual intervention, and enhance system performance</li><li>Monitor system performance and availability, proactively identifying and resolving issues before they impact users or services</li><li>Collaborate with development teams to integrate reliability-focused practices into the software development lifecycle</li><li>Conduct root cause analysis for incidents and outages, implementing long-term fixes and preventive measures</li><li>Develop and maintain infrastructure monitoring, alerting, and logging systems to ensure visibility and proactive management of systems</li><li>Ensure the security, performance, and scalability of cloud-based infrastructure, following best practices for configuration management and deployment</li><li>Provide mentorship and guidance to junior engineers, promoting best practices and knowledge-sharing within the team</li><li>Engage with cross-functional teams to ensure reliability and performance are prioritized across the organization's systems and services</li></ul><p><b>Type of Work This Role Could Engage With</b></p><br><ul><li>Leading efforts to design and implement solutions to enhance the reliability, scalability, and availability of critical systems</li><li>Collaborating with development teams to ensure that systems and services are built with reliability in mind</li><li>Automating monitoring, incident management, and infrastructure provisioning to streamline operations and enhance efficiency</li><li>Analyzing data from system performance metrics to identify trends, bottlenecks, and areas for improvement</li><li>Participating in incident response and on-call rotations, ensuring rapid resolution of critical issues</li><li>Building and managing infrastructure as code (IaC) to ensure consistent and scalable system deployment</li><li>Engaging in capacity planning and performance tuning to meet business requirements and optimize system performance</li><li>Continuously evaluating and incorporating emerging technologies, tools, and practices to improve system reliability</li></ul><p><b>WHAT WE VALUE </b></p><br><ul><li>Site Reliability Engineering Expertise : deep knowledge of SRE principles, practices, and tools to maintain and improve system reliability</li><li>Cloud Infrastructure Proficiency : hands-on experience with cloud platforms (AWS, Azure, GCP) and infrastructure-as-code tools</li><li>Automation & Scripting : strong ability to automate operational tasks, reducing manual toil and improving system efficiency</li><li>Monitoring & Observability : experience building and maintaining robust monitoring, alerting, and logging systems</li><li>Incident Management & Root Cause Analysis : proven ability to respond to incidents rapidly and implement lasting preventive measures</li><li>Collaboration & Communication : ability to work effectively across development, operations, and IT teams to drive reliability outcomes</li><li>Mentorship & Leadership : commitment to growing junior team members and fostering a culture of engineering excellence</li><li>Analytical Mindset : data-driven approach to performance tuning, capacity planning, and continuous improvement</li></ul><p><b>BENEFITS</b></p><br><p>SimCorp provides a range of benefits that may influence decisions regarding job offers. With operations in more than 30 offices globally, the benefits package can differ depending on the country. SimCorp implements a global hybrid work policy, requiring employees to be in the office two days per week and permitting remote work on other days. Additional information about location-specific benefits is available from the recruiter.</p><br><p><b>NEXT STEPS</b></p><br><p>Please send us your application in English via our career site as soon as possible, we process incoming applications continually.</p><br><p><b>Please note that only applications sent through our system will be processed. </b></p><br><p>At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.</p><br><p>For any questions you are welcome to contact Azeta GUITI our Lead Talent Acquisition Partner. If you are interested in being a part of SimCorp and you can see yourself contributing and thriving in the position described above, but are not sure this role is suitable, submit your CV anyway.</p><br><p>SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. </p><br><p>We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.</p><br><p><b>WHO WE ARE</b></p><br><p>For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds. </p><br><p>SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. </p><br><p>SimCorp is an equal opportunity employer and welcome applicants from all backgrounds, without regard to race, gender, age, disability, or any other protected status under applicable law. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.</p><br><p>#Li-Hybrid</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights.</p><br><br><b>Responsibilities</b><br>Customer Engagement<br>Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. Leads partner teams and resources, and fosters lasting relationships that activate co-selling strategies and drive partner attach to each opportunity through every stage in the sales lifecycle. Leads partner organization connections (i.e. GPS) that lead to enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale.<br><br>Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Leads strategy development for driving and closing complex, high-value opportunities. Partners across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to drive deal orchestration and ensure seamless handoffs throughout the deal lifecycle. Advances best practices to gain customer trust, secure deals, and strategically mitigate risks to enhance sales activities across the market.<br><br><br>Sales & Pipeline Management<br>Strategically analyzes business and emerging opportunities to enhance the customer portfolio and drive customer innovation. Integrates technology (e.g., AI sales agents, automation, Power Platforms) to accelerate growth across assigned domain. Employs comprehensive analysis of propensity, renewal, consumption, and usage data to refine and execute sales strategy. Manages optimization of partners assigned to each account and/or opportunity to ensure seamless handoffs with other teams (e.g., Global Partner Solutions [GPS], Customer Success Unit [CSU], Industry Solutions Delivery [ISD], Partner) throughout the deal lifecycle.<br><br>Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Coaches others on and maintains sales and/or consumption pipeline hygiene to enable tracking to achieve assigned sales metrics using all available tools, resources, and processes Coaches others on and leads to achieve usage and/or consumption pipeline hygiene targets to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals.<br><br><br>Sales Strategy<br>Leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. Serves as a key point of contact for, and partners with internal senior stakeholders within and across organizations to strategically drive customer success. Proactively engages with account teams to align the customer's artificial intelligence (AI) transformation vision with their business priorities and success objectives. Ensures the integration of security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards.<br><br>Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Integrates and translates market intelligence, trends, and insights to inform team strategy. Refines and evolves the established market analysis approach to ensure proactive alignment with strategic directives and emerging market trends.<br><br>Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Drives cross-functional collaboration to propose and prioritize solutions and strategies that drive customer business objectives. Proactively identifies and addresses gaps, setting the direction for market engagement and sales execution.<br><br>Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Crafts and refines strategies and engages with customers to distinguish Microsoft’s offerings in the competitive landscape. Acts as a subject matter expert and trusted advisor for customers and drives the adoption of technologies and solutions that align and advance their strategic goals and drive digital transformation.<br><br><br><br><b>Qualifications</b><br><p>Required/minimum qualifications</p><br>Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.<br>Additional or preferred qualifications<br>Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.<br>6+ years solution or services sales experience.<br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>The Senior Marketing Executive serves as the primary operational link between the Corporate Marketing Department and the assigned branch , ensuring that corporate marketing strategies are effectively translated into high-quality local execution. The role is responsible for executing corporate campaigns, managing branch-level marketing activities, identifying local opportunities and partnerships, supporting events and community engagement, and ensuring consistent brand representation across all touchpoints. While operating within the strategic direction and brand framework established by Corporate Marketing, the Senior Marketing Executive is expected to proactively identify opportunities that strengthen the branchu2019s visibility, community presence, partnerships, and student engagement. Key Responsibilities Corporate Strategy Execution & Brand Alignment Execute marketing campaigns, initiatives, and projects in accordance with Corporate Marketing strategy and priorities. Translate corporate marketing plans into effective branch-level activities and activations. Ensure all marketing activities, communications, signage, digital displays, promotional materials, and events comply with approved brand guidelines. Maintain consistent institutional messaging and uphold the u201cone-voiceu201d approach across all branch marketing touchpoints. Provide Corporate Marketing with regular updates and reports on branch activities, market developments, competitor activities, and emerging opportunities. Coordinate closely with Corporate Marketing teams to ensure timely delivery of campaigns and required marketing materials. Local Marketing & Community Engagement Proactively identify and propose relevant local marketing opportunities, activations, conferences, exhibitions, and community events. Develop initiatives that strengthen relationships between the branch and its surrounding community. Identify opportunities for health awareness campaigns, educational initiatives, community partnerships, alumni engagement, and other visibility-building activities. Support the marketing aspects of MOUs, partnerships, and strategic alliances , ensuring appropriate activation and promotion. Build productive relationships with relevant local organizations, community partners, and stakeholders. Events & Branch Activations Lead the on-ground marketing execution of branch events, including open days, graduation ceremonies, conferences, symposia, exhibitions, student fairs, and institutional activities. Develop event marketing and activation plans in coordination with Corporate Marketing and relevant internal stakeholders. Coordinate event branding, promotional materials, digital coverage, photography/videography requirements, and on-site marketing logistics. Ensure events are executed professionally, consistently, and in accordance with institutional brand standards. Evaluate event outcomes and provide post-event reports and recommendations. Student Engagement & Campus Marketing Serve as the marketing point of contact for approved student-led activities and initiatives. Guide student clubs and relevant stakeholders on branding and promotional requirements. Support student engagement campaigns and campus initiatives that enhance institutional culture and visibility. Ensure student-related marketing activities remain professional and aligned with institutional brand guidelines. Content & Local Storytelling Identify compelling branch stories, achievements, events, student activities, faculty initiatives, and community impact opportunities for corporate communication channels. Coordinate the capture of high-quality photos, videos, testimonials, and other content from branch activities. Work closely with Corporate Content, Social Media, and Creative teams to ensure timely delivery of relevant materials. Support localization of corporate campaigns based on branch and regional needs while maintaining overall brand consistency. Lead Management & Marketing Data Ensure accurate collection, validation, and submission of leads generated through events, exhibitions, activations, and other branch marketing activities. Maintain high standards of data accuracy and timely entry into the designated CRM system, including Odoo . Coordinate with relevant Corporate teams to support lead tracking and campaign performance. Ensure marketing-generated data is properly documented and reported. Market Intelligence & Reporting Monitor local market trends, competitor activities, student preferences, and relevant developments within the assigned region. Conduct or support surveys, market research, and competitor analysis when required. Provide Corporate Marketing with actionable insights to support campaign planning, positioning, and enrollment strategies. Prepare periodic reports covering marketing activities, events, partnerships, leads, market intelligence, and performance indicators. Requirements Bacheloru2019s degree in Marketing, Business Administration, Communications, or a related field. 6u20138+ years of relevant experience in Marketing, Regional Marketing, Branch Marketing, Brand Activation, or a related field. Experience managing marketing activities within a multi-branch or multi-location organization is highly preferred. Experience in the higher education, healthcare, or service sector in Saudi Arabia is an advantage. Technical Requirements Hands-on experience with CRM systems , preferably Odoo. Good understanding of digital marketing, lead-generation funnels, social media, and campaign execution. Experience coordinating events, activations, partnerships, and community initiatives. Ability to analyze marketing data and prepare performance and market intelligence reports. Proficiency in Microsoft Office and relevant marketing/project management tools. Skills & Competencies Strong marketing execution and project coordination skills. Ability to translate corporate strategy into effective local execution. Strong understanding of brand management and brand consistency . Proactive and creative mindset with the ability to identify new marketing and partnership opportunities. Excellent event management and activation capabilities. Strong stakeholder management skills and ability to collaborate effectively with branch leadership, faculty, students, Corporate Marketing, and external partners.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Marketing, Business Administration, Communications, or a related field. 6u20138+ years of relevant experience in Marketing, Regional Marketing, Branch Marketing, Brand Activation, or a related field. Experience managing marketing activities within a multi-branch or multi-location organization is highly preferred. Experience in the higher education, healthcare, or service sector in Saudi Arabia is an advantage. Technical Requirements Hands-on experience with CRM systems , preferably Odoo. Good understanding of digital marketing, lead-generation funnels, social media, and campaign execution. Experience coordinating events, activations, partnerships, and community initiatives. Ability to analyze marketing data and prepare performance and market intelligence reports. Proficiency in Microsoft Office and relevant marketing/project management tools. Skills & Competencies Strong marketing execution and project coordination skills. Ability to translate corporate strategy into effective local execution. Strong understanding of brand management and brand consistency . Proactive and creative mindset with the ability to identify new marketing and partnership opportunities. Excellent event management and activation capabilities. Strong stakeholder management skills and ability to collaborate effectively with branch leadership, faculty, students, Corporate Marketing, and external partners. Good understanding of the Saudi market and regional audience dynamics. Data-driven mindset with strong reporting and follow-up capabilities. Ability to manage multiple priorities and deadlines in a fast-paced environment. Native-level Arabic and professional proficiency in English. Key Competencies Operational Excellence: Ability to execute corporate marketing strategies accurately and efficiently while managing multiple branch-level priorities. Proactive Innovation: Ability to identify and propose local opportunities that strengthen institutional visibility, community engagement, and market positioning. Brand Stewardship: Strong commitment to maintaining consistent brand identity, messaging, and quality across all marketing touchpoints. Stakeholder Management: Ability to balance branch requirements with Corporate Marketing priorities while building effective relationships with internal and external stakeholders. Commercial & Market Awareness: Ability to understand local market dynamics, identify opportunities, and translate market intelligence into actionable recommendations.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights.</p><br><br><br><b>Responsibilities</b><br>Customer Engagement<br>Leads the sales strategy tailored to each customer's security priorities, showcasing Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. Leads partner teams and resources, and fosters lasting relationships that activate co-selling strategies and drive partner attach to each opportunity through every stage in the sales lifecycle. Leads partner organization connections (i.e. GPS) that lead to enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale.<br><br>Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Leads strategy development for driving and closing complex, high-value opportunities. Partners across organizations (e.g., Account Team Unit [ATU], CSU, ISD, GPS) to drive deal orchestration and ensure seamless handoffs throughout the deal lifecycle. Advances best practices to gain customer trust, secure deals, and strategically mitigate risks to enhance sales activities across the market.<br><br><br>Sales & Pipeline Management<br>Strategically analyzes business and emerging opportunities to enhance the customer portfolio and drive customer innovation. Integrates technology (e.g., AI sales agents, automation, Power Platforms) to accelerate growth across assigned domain. Employs comprehensive analysis of propensity, renewal, consumption, and usage data to refine and execute sales strategy. Manages optimization of partners assigned to each account and/or opportunity to ensure seamless handoffs with other teams (e.g., Global Partner Solutions [GPS], Customer Success Unit [CSU], Industry Solutions Delivery [ISD], Partner) throughout the deal lifecycle.<br><br>Leads sales pipeline reviews with internal senior stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Coaches others on and maintains sales and/or consumption pipeline hygiene to enable tracking to achieve assigned sales metrics using all available tools, resources, and processes Coaches others on and leads to achieve usage and/or consumption pipeline hygiene targets to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals.<br><br><br>Sales Strategy<br>Leads discussions with senior stakeholders and decision makers for high-value customers to identify, qualify, and accelerate sales opportunities. Serves as a key point of contact for, and partners with internal senior stakeholders within and across organizations to strategically drive customer success. Proactively engages with account teams to align the customer's artificial intelligence (AI) transformation vision with their business priorities and success objectives. Ensures the integration of security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards.<br><br>Leads collaborations with others on whitespace analysis and leverages expertise to identify and capitalize on business opportunities and market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Integrates and translates market intelligence, trends, and insights to inform team strategy. Refines and evolves the established market analysis approach to ensure proactive alignment with strategic directives and emerging market trends.<br><br>Synthesizes evaluation of the solution area(s) and market to strategically align sales plays with complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Drives cross-functional collaboration to propose and prioritize solutions and strategies that drive customer business objectives. Proactively identifies and addresses gaps, setting the direction for market engagement and sales execution.<br><br>Leads partnerships with others cross-organizationally and guides the development of solutions to enable AI- and cloud-driven transformations for existing and new customers within the region, emphasizing the integration of cutting-edge AI technologies and cloud services. Crafts and refines strategies and engages with customers to distinguish Microsoft’s offerings in the competitive landscape. Acts as a subject matter expert and trusted advisor for customers and drives the adoption of technologies and solutions that align and advance their strategic goals and drive digital transformation.<br><br><br><br><b>Qualifications</b><br><p>Required/minimum qualifications</p><br>Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.<br>Additional or preferred qualifications<br>Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.<br>6+ years solution or services sales experience.<br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-16&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-MOBILE-320-CUST ~ 320 Airbus Way ~ AIRBUS ASSEMBLY (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>None/Not Required&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Not Required<br><br><p>At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. </p><br><br><br><p>Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.</p><br><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>The Line Maintenance Technician will report directly to the service center manager/Delivery Engineer and will be primarily responsible delivering support to Airbus A220 and A320 programs. In addition, the Line Maintenance Technician will be responsible for maintaining all on site equipment and be engaged in the continuous improvement of all on site processes</li><li>The service center Line Maintenance Technician will work closely with managers and mechanics from Airbus and will be expected to provide feedback and respond to any concerns.</li><li>The line Maintenance Technician will be expected to complete, update and maintain records/database for all maintenance performed in accordance with FAA and P&W procedures.</li><li>The Line Maintenance Technician will ensure that all procedural line items are performed and signed off by the appropriate personnel during line maintenance function.</li><li>The Line Maintenance Technician will resolve Airbus A/C delivery issues and foster an understanding of customer engine maintenance and repair considerations or preferences and will develop internal service center procedures in order to comply with all AIB/FAA requirements</li><li>Maintain the P&W on site workshop to both P&W and Airbus audit standards including the following:</li><li>Tool inventory and control calibration schedules both on and offsite Spare part inventory including the process of distributing parts, receiving and logging in of parts and ensuring inventory is maintained to a level that is capable of supporting the Airbus Delivery schedule</li><li>Maintain company vehicle records and ensure all vehicles are registered for use on Airbus property Maintain consumable inventory and ensure they meet all Airbus and P&W EH&S requirements for on-site use and storage</li><li>Ensure all Personal Protection equipment required by P&W and Airbus is available and used by all on-site P&W personnel</li></ul><br><p><b>Qualifications You Must Have:</b></p><br><br><ul><li>AA/AS degree (or other 2-year post high school training) with a minimum of 8 years relevant experience. OR 10+ Years of relevant experience, if there is no AA/AS degree</li><li>Formal Propulsion system training</li><li>Previous IAE and P&W engine experience</li><li>Borescope inspection experience</li><li>Knowledgeable on the installation and the removal procedures for flight hardware and troubleshooting engine issues</li><li>Ability to interface with Airbus cockpit computer to evaluate and update engine and test flight anomalies specifically obtaining trim balance solutions to reduce engine vibration to acceptable Airbus parameters</li></ul><br><p><b>Qualifications We Value:</b></p><br><br><ul><li>AA/AS degree Technical School certification with A&P license</li><li>English Language Fluency - enough to communicate and interpret English language engine/aircraft manuals</li><li>PW NEO engine training</li><li>4 + years engine maintenance experience</li></ul><br><p>Please ensure the role type defined below is appropriate for your needs before applying to this role.</p><br><br><p><b>This position is classified as:</b></p><br><br><p><b>Onsite:</b> Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 60,000 USD - 114,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Understands, identifies, and aligns Microsoft solutions, and technical capabilities. Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback.</p><br><br><br><b>Responsibilities</b><br>Customer Relationship Management<br>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality and secure solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.<br><br>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and incorporates a focus on security and resiliency.<br><br>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer security and resiliency needs and customer objectives specific to the customer's business transformation programs and common to their industry.<br><br><br>Customer Success Leadership<br>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy that includes security as a core component. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health and security.<br><br>Proactively identifies, monitors, and mitigates actual and potential blockers (including security and compliance concerns) to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.<br><br>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers (including security and compliance risks) by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.<br><br><br>Technical Relevance<br>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Security, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.<br><br><br><br><br><b>Qualifications</b><br>Required/minimum qualifications<br>Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.<br>Additional or preferred qualifications<br>Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.<br>3+ years relevant work experience within customer industry.<br>Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).<br>Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.<br>Project Management Institute (PMI) or equivalent Project Management certification.<br>Prosci or equivalent certification.<br><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-07-20&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-401 ~ 401 Jan Davis Dr NW ~ JAN DAVIS 401&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date<br><br><p>At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. </p><br><br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><br><br><br><p>As a Senior Radar Software Engineer, you will support one or more phases of the System Development Life Cycle (SDLC) - requirements, design, development (using C and C++), test, validation, and maintenance.</p><br><br><p>This is an onsite role based in Huntsville, AL.</p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li><p>Collaborate with cross-functional, agile teams to define, design, and implement new features, ensuring system integration and scalability.</p><br><br></li><li><p>Troubleshoot, debug, and optimize existing code for performance and efficiency in complex environments.</p><br><br></li><li><p>Write and maintain comprehensive documentation for software applications, including system architecture and design specifications.</p><br><br></li><li><p>Participate in product reviews and ensure adherence to engineering standards and best practices.</p><br><br></li><li><p>Stay current with industry trends and advancements in modern languages, Artificial Intelligence (AI), Development, Security, and Operations (DevSecOps), and other methodologies and technologies, especially in relation to complex systems.</p><br><br></li><li><p>Exhibit leadership behaviors and practices and serve (part-time or full-time) in leadership roles </p><br><br></li><li><p>Travel may occasionally be required.</p><br><br></li></ul><p><br><b>What You Will Learn</b></p><br><br><ul><li><p>Agile methodology and the associated tools.</p><br><br></li><li><p>Modern Development, Security, and Operations (DevSecOps) and Continuous Integration/Continuous Delivery techniques.</p><br><br></li><li><p>Test-Driven Multi-Disciplined Capability (TDMC) Product Development methodology.</p><br><br></li><li><p>Work across engineering disciplines to develop solutions to complex problems in support of defense systems.</p><br><br></li><li><p>Use AI to increase efficiency, resulting in higher quality products, across the SDLC.</p><br><br></li><li><p>Broaden Radar domain knowledge.</p><br><br></li></ul><p><br><b>Qualifications You Must Have </b></p><br><br><ul><li><p>Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.</p><br><br></li><li><p>Experience using C++ development on a Linux or Unix based platform</p><br><br></li></ul><ul><li><p>Experience with one or More of the Following to Support Radar Software Development</p><br><br><ul><li><p>Radar systems and signal processing (e.g., pulse-Doppler processing, detection theory, tracking, waveform processing)</p><br><br></li><li><p>Digital signal processing (DSP) (e.g., FFTs, filtering, pulse compression, matched filtering)</p><br><br></li><li><p>Radio Frequency (RF) systems and antenna concepts (e.g., propagation, phased arrays, beamforming, angle-of-arrival estimation)</p><br><br></li><li><p>Radar scene and signal modeling (e.g., target phenomenology, clutter, propagation, complex baseband (I/Q) signal generation)</p><br><br></li><li><p>Electronic attack (EA) and electronic protection (EP) concepts</p><br><br></li></ul></li><li><p>The ability to obtain and maintain a U.S. government issued interim secret security clearance is required prior to start. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</p><br><br></li></ul><p><br><b>Qualifications We Prefer</b></p><br><br><ul><li><p>Active Secret security clearance.</p><br><br></li><li><p>Experience in the role as a Scrum Master (SM) and/or a Product Owner (PO). </p><br><br></li><li><p>3+ years of MATLAB development for modeling</p><br><br></li><li><p>Experience with MDA X-Band Radars</p><br><br></li><li><p>Experience with design, implementation, optimization, and validation of radar signal processing and simulation software</p><br><br></li><li><p>Experience with development of high-fidelity radar scene and complex baseband (I/Q) signal simulation capabilities</p><br><br></li><li><p>Experience with high-performance, real-time software development</p><br><br></li><li><p>Experience with parallel programming and hardware acceleration (e.g., multithreading, SIMD, CUDA/OpenCL)</p><br><br></li><li><p>Experience with performance analysis, profiling, and optimization of computationally intensive applications</p><br><br></li></ul><br><p><b>What We Offer</b></p><br><br><ul><li><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br></li></ul><br><p><b>Learn More and Apply Now!</b></p><br><br><ul><li><p><b>Clearance Information:</b> This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm</p><br><br></li><li><p><b>Onsite</b>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br></li></ul><ul><li><p><b>Huntsville, AL:</b> https://careers.rtx.com/global/en/raytheon-huntsville,-al-location #LI-RH2</p><br><br></li></ul><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Job Purpose<br><br>The Senior Presales Solutions Architect is responsible for leading the technical presales lifecycle for opportunities involving digital solutions, enterprise platforms, microservices, artificial intelligence, data, analytics, business intelligence and telecom solutions.<br><br>The role works closely with sales, delivery, product, architecture, finance, partners and customers to understand business needs, define suitable solution approaches, design robust technical architectures, prepare high-quality technical proposals, estimate implementation efforts and present proposed solutions to executive, business and technical stakeholders.<br><br>The position requires strong technical architecture capabilities, telecom industry knowledge, proposal development experience, commercial awareness, stakeholder management and customer presentation skills.<br><br>Key Responsibilities<br><br> Opportunity Qualification and Presales Planning Review customer opportunities, RFPs, RFIs, tenders, statements of work and business requirements Assess opportunities from technical, delivery, resource, commercial and strategic perspectives Participate in Go/No-Go evaluations and provide clear technical recommendations Identify missing information, dependencies, risks, assumptions and clarification questions Develop presales response plans, technical workstreams, responsibilities and submission timelines Coordinate with sales, PMO, delivery, finance, legal, cybersecurity and external partners Evaluate whether each opportunity is aligned with the organization's capabilities, technologies, resources and strategic direction Identify technical gaps and recommend suitable partners or subcontractors where required Requirements Analysis and Solution Definition Conduct discovery sessions and workshops with customers and internal stakeholders Translate business requirements into functional and non-functional technical requirements Understand customer challenges, existing platforms, integration landscapes, data sources, operational processes and future objectives Define suitable use cases across digital solutions, microservices, AI, data, BI and telecom domains Prioritize use cases based on value, feasibility, cost, implementation complexity and expected outcomes Identify opportunities for automation, process improvement, intelligent services, analytics and customer experience enhancement Ensure requirements are clear, measurable, traceable and aligned with the proposed solution Prepare requirement-traceability and compliance matrices Validate requirements with business, technical, security and operational stakeholders Digital Solution Architecture Design end-to-end digital solution architectures covering enterprise portals, web applications, mobile applications, content management, workflows, integration, data, security, infrastructure and operations Prepare high-level architecture, logical architecture, system-context diagrams, integration diagrams, deployment views and data-flow diagrams Recommend suitable technologies, frameworks, platforms and architectural patterns Ensure proposed solutions are scalable, secure, resilient, maintainable, observable and cost-effective Design solutions for cloud, on-premises, hybrid and sovereign deployment environments Define availability, performance, scalability, backup and disaster-recovery requirements Ensure technical designs comply with customer architecture standards, security policies and operational requirements Define reusable components and shared technical services Microservices and Integration Architecture Design microservices-based architectures using domain-driven design, API-first principles and event-driven patterns Define service boundaries, APIs, integration contracts, data ownership and communication mechanisms Design synchronous and asynchronous integrations using REST APIs, API gateways, message brokers, event streaming and enterprise integration platforms Recommend suitable containerization and orchestration approaches using Docker, Kubernetes or equivalent technologies Define requirements for service discovery, centralized configuration, secrets management, monitoring, logging, tracing and fault tolerance Address scalability, availability, performance, security and disaster-recovery requirements Support the modernization of legacy applications and monolithic systems Recommend suitable CI/CD, Dev Sec Ops and automated testing approaches Define API governance, versioning, security and lifecycle-management practices Artificial Intelligence Solutions Identify and define practical AI and generative AI use cases based on customer requirements Design AI solution architectures covering machine learning, natural language processing, computer vision, forecasting, recommendation, classification and intelligent automation Define generative AI solutions using large language models, retrieval-augmented generation, embeddings, vector databases, knowledge bases, fine-tuning and AI agents Design AI integration approaches with customer systems, databases, APIs, documents and enterprise platforms Define data preparation, model training, evaluation, deployment, monitoring and continuous-improvement approaches Address AI governance, privacy, security, explainability, bias, hallucination control and human approval requirements Evaluate cloud-based, on-premises and hybrid AI deployment options Support AI demonstrations, pilots, prototypes and proof-of-concepts Estimate infrastructure, storage, compute and GPU requirements for AI workloads Define measurable AI success criteria, expected business value and operational outcomes Data and Business Intelligence Solutions Design business intelligence, analytics, reporting and data-visualization solutions Define data integration and processing approaches using ETL, ELT, APIs, streaming and data pipelines Design conceptual architectures for data warehouses, data lakes, lakehouses, operational data stores and analytical platforms Identify data sources, data-quality requirements, metadata, master data and governance considerations Define dashboards, KPIs, executive reports, operational reports and self-service analytics capabilities Recommend suitable BI and analytics platforms based on customer requirements Work with business stakeholders to ensure KPIs and reports support measurable objectives Define requirements for data access, security, lineage, retention, classification and quality monitoring Support analytical use cases such as forecasting, segmentation, trend analysis and performance monitoring Ensure BI solutions provide accurate, timely and trusted information Telecom Solution Experience Design and support solutions for telecom operators, service providers and communication organizations Understand telecom customer journeys, digital channels, customer care, billing, charging, order management, product catalogues, service fulfilment and service assurance Understand how customer-facing telecom systems integrate with network and operational platforms Support solution design across Business Support Systems and Operations Support Systems Understand common telecom domains, including:Customer relationship management Product and service catalogues Order management Billing and charging Payments and collections Customer self-service applications Service provisioning and activation Network and service inventory Fault and alarm management Performance monitoring Service assurance Field-service operations Design integrations between digital channels, customer platforms, billing systems, order-management systems and network-service platforms Understand telecom APIs, integration platforms and event-driven architecture Apply TM Forum concepts and Open APIs where relevant Support telecom use cases involving customer experience, loyalty, churn prediction, personalized recommendations, fraud detection, network analytics and intelligent customer care Understand telecom operational KPIs, service-quality indicators and customer-experience measurements Address telecom security, regulatory, data-residency and operational requirements Prepare architecture designs, technical proposals and demonstrations for telecom customers Communicate effectively with telecom business, enterprise architecture, IT, data, cybersecurity and network stakeholders Technical Proposal Development Lead the preparation of complete technical proposals and tender responses Develop and review proposal sections including:Executive summary Understanding of customer requirements Proposed solution Solution architecture Scope of work Deliverables Implementation methodology Project phases and schedule Team structure and responsibilities Assumptions and dependencies Risks and mitigation actions Service-level requirements Security and compliance Support and maintenance Training and knowledge transfer Compliance matrices Bill of quantities Technical appendices Ensure proposals are accurate, consistent, persuasive, compliant and professionally presented Maintain traceability between customer requirements and the proposed solution Review contributions from internal teams, vendors, subcontractors and technology partners Ensure the final proposal clearly communicates business value, technical feasibility and competitive differentiation Manage technical proposal reviews and obtain the required internal approvals Ensure all technical commitments, deliverables and schedules are realistic and achievable Verify that proposed technologies and products are properly licensed, supported and available Costing and Commercial Support Develop effort estimates for analysis, architecture, design, development, integration, testing, deployment, support and project management Prepare resource plans, role descriptions, competency requirements and estimated person-days Support the preparation of bills of quantities and technical costing assumptions Work with finance and sales to validate resource costs, infrastructure costs, licensing costs, partner costs, margins and contingencies Identify potential commercial risks, hidden costs and out-of-scope items Support fixed-price, time-and-material, managed-service, staff-augmentation and subscription-based proposals Ensure the proposed scope is commercially achievable and technically deliverable Validate partner and vendor quotations Recommend suitable contingency levels based on technical, delivery and dependency risks Clearly document pricing assumptions, exclusions and dependencies Support value engineering and cost-optimization activities without compromising the required quality Customer Engagement and Presentations Present proposed solutions to customer executives, business stakeholders, architects, security teams and technical evaluators Lead technical clarification meetings, discovery workshops, demonstrations and solution walkthroughs Explain complex technical concepts in clear business language Respond to customer questions, concerns and objections confidently and accurately Demonstrate the business value, feasibility, scalability and differentiation of the proposed solution Build trusted relationships with customer technical and business stakeholders Support negotiations and technical discussions until contract award Participate in technical evaluation sessions and defend the proposed solution Prepare presentation materials, architecture visuals and technical demonstrations Support customer meetings related to scope, assumptions, dependencies and delivery approach Proof-of-Concept and Demonstration Management Define the scope, success criteria, architecture, timeline and required resources for demonstrations and proof-of-concepts Coordinate with engineering, AI, data, Dev Ops, product and delivery teams Ensure demonstrations are aligned with customer priorities and evaluation criteria Document proof-of-concept results, limitations, dependencies and recommendations Convert successful proof-of-concepts into realistic implementation plans Ensure reusable demonstration assets are documented and maintained Define the required data, environments, integrations and access for each demonstration Manage customer expectations regarding proof-of-concept scope, limitations and outcomes Present proof-of-concept findings and recommendations to customer stakeholders Partner and Vendor Management Engage technology vendors, cloud providers, product companies and implementation partners Request technical inputs, quotations, licensing details, architecture guidance and compliance documentation Evaluate partner capabilities, proposed resources, delivery models and technical solutions Ensure partner contributions align with the overall architecture and proposal Identify technical, delivery and commercial gaps in third-party proposals Maintain accountability for the completeness and quality of the final integrated solution Coordinate joint solution development and proposal preparation Validate that partner commitments, schedules and deliverables are clearly documented Escalate partner delays or quality issues that may affect proposal submission or delivery feasibility Security, Governance and Compliance Ensure proposed solutions address security, privacy and regulatory requirements Define identity and access management, encryption, audit logging, data protection and API-security requirements Work with cybersecurity teams to address security controls and customer compliance requirements Consider applicable Saudi regulations, cybersecurity controls and data-hosting requirements Ensure AI and data solutions follow appropriate governance principles Identify security-related assumptions, risks and dependencies Support the completion of security and compliance questionnaires Ensure secure architecture principles are incorporated from the proposal stage Address data classification, residency, retention and sovereignty requirements Presales-to-Delivery Handover Conduct a structured handover from presales to delivery after contract award Explain the agreed scope, assumptions, deliverables, architecture, schedule, risks, resource plan and contractual commitments Ensure delivery teams understand all technical and commercial boundaries Participate in project kickoff and early-stage architecture validation Support delivery teams in resolving significant gaps between the proposal and implementation requirements Document lessons learned and improvement actions for future opportunities Ensure all proposal documents, estimates and customer clarifications are transferred to the delivery team Maintain continuity between the proposed solution and the delivered solution Ensure changes identified after award are managed through the appropriate change-control process Presales Assets and Continuous Improvement Develop reusable proposal templates, architecture patterns, solution accelerators, estimations and compliance responses Maintain a knowledge repository for technologies, products, telecom use cases and previous proposals Monitor market developments and emerging technologies related to digital solutions, microservices, AI, data, BI and telecom Share knowledge and best practices with presales, sales, architecture and delivery teams Support internal capability development and technical enablement Improve proposal quality, estimation accuracy and response efficiency Contribute to the organization's service offerings and solution portfolio Maintain reusable architecture diagrams, case studies, references and demonstration materials<br><br>Requirements<br><br>Required Qualifications<br><br>Bachelor's degree in computer science, software engineering, information systems, data science, artificial intelligence or a related field A master's degree is preferred Minimum of eight years of experience in software engineering, solution architecture, digital solutions, enterprise applications, AI, data or business intelligence Minimum of four years of experience in technical presales, solution consulting, enterprise architecture or proposal management Minimum of three years of experience working with telecom operators, telecom projects or telecom-related solutions Proven experience responding to enterprise, government and telecom RFPs, RFIs and tenders Demonstrated experience designing and presenting complex enterprise and telecom solutions Experience working with technology vendors, system integrators, implementation partners and multidisciplinary delivery teams Experience in customer-facing technical roles and executive-level presentations<br><br>Required Technical Knowledge<br><br>Digital Solutions<br><br>Enterprise portals and web applications Mobile applications Content management systems Workflow and business-process management Customer-experience platforms Omnichannel solutions Identity and access management API and integration platforms Enterprise search and document management<br><br>Microservices and Cloud-Native Architecture<br><br>Microservices architecture Domain-driven design REST APIs and event-driven architecture API gateways and service mesh Kafka or similar event-streaming platforms Docker and Kubernetes CI/CD and Dev Sec Ops Observability, logging, monitoring and tracing High availability and disaster recovery Cloud, on-premises and hybrid architectures<br><br>Artificial Intelligence<br><br>Machine learning and deep learning concepts Generative AI and large language models Retrieval-augmented generation Vector databases and embeddings AI agents and tool integration Natural language processing Computer vision Recommendation and forecasting Model deployment and monitoring Responsible AI and AI governance<br><br>Data and Business Intelligence<br><br>Data integration and ETL/ELTData warehouses, data lakes and lakehouses Data modelling Data quality and governance Dashboards and data visualization KPIs and analytical reporting Power BI, Tableau, Qlik, Looker or equivalent platforms SQL and relational databases Big-data and streaming concepts Metadata, lineage and master-data management<br><br>Telecom<br><br>Telecom customer journeys and digital channels Business Support Systems and Operations Support Systems Customer relationship management Product and service catalogues Order management Billing and charging Service provisioning and activation Service and network inventory Service assurance and fault management Telecom APIs and integration platforms TM Forum concepts and Open APIsTelecom analytics and operational KPIsCustomer-experience, loyalty and churn use cases<br><br>Security and Compliance<br><br>Application and API security Identity and access management Encryption and secrets management Secure software-development practices Data privacy and classification Cybersecurity requirements Auditability and compliance Saudi and regional regulatory requirements<br><br>Required Presales Skills<br><br>Strong technical proposal-writing skills Ability to interpret complex RFP and tender requirements Strong architecture and solution-design capabilities Ability to estimate effort, resources, infrastructure and licensing Strong presentation, demonstration and storytelling skills Ability to connect technical capabilities with measurable business value Strong analytical and problem-solving skills Ability to manage multiple opportunities and tight deadlines Strong stakeholder, vendor and partner coordination skills Commercial awareness and understanding of proposal profitability Ability to challenge unrealistic scope, timelines or assumptions professionally Strong English communication and technical-writing skills Arabic communication skills are preferred for customer-facing roles in Saudi Arabia<br><br>Behavioral Competencies<br><br>Customer-focused and business-oriented Accountable and results-driven Structured and detail-oriented Proactive in identifying risks and gaps Confident when communicating with senior stakeholders Collaborative across sales, technical, delivery and commercial teams Able to work effectively under pressure Capable of making decisions with incomplete information Strong negotiation and influencing skills Committed to quality, accuracy and continuous improvement Able to take ownership of opportunities from qualification through delivery handover<br><br>Key Performance Indicators<br><br>Technical proposal quality and compliance Percentage of proposals submitted on time Opportunity technical-qualification accuracy Opportunity win rate Accuracy of effort and cost estimates Number of proposal clarifications caused by technical gaps Customer satisfaction with presentations and demonstrations Effectiveness of presales-to-delivery handover Number of reusable solution assets and proposal templates developed Contribution to the qualified sales pipeline and awarded opportunities Alignment between proposed and delivered scope Identification and prevention of technical and commercial risks Collaboration effectiveness with sales, delivery, finance and partners Quality of telecom solution designs and proposal responses<br><br>Preferred Certifications<br><br>TOGAF or equivalent architecture certification AWS, Microsoft Azure, Google Cloud or Oracle Cloud architecture certification Kubernetes or cloud-native certification AI, machine-learning or generative-AI certification Microsoft Power BI or another BI-platform certification TM Forum certification ITIL, COBIT or project-management certification Security architecture or cybersecurity certification<br><br>Mandatory Experience Statement<br><br>Telecom industry experience is mandatory.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Leads the development and application of a mature/dynamic customer plan detailing critical insights and new business opportunities aligned to customer priorities. Leads efforts to share Microsoft and partner strategies across other segments of the customer's account and ensure customer success in the acquisition, implementation, and consumption of Microsoft's and partner's services and solutions. Connects appropriate internal executives and partners to build strategic relationships, leveraging deep knowledge of customer business and ecosystem (e.g., customers, competitors, partners). Provides thought leadership and strategic co-innovation ideas. Proactively defines and executes governance model to ensure mapping across seniority levels. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. Anticipates market changes to drive new industry-relevant cloud solutions to customers. Proactively explores and uncovers technologies and confirms customer interest.</p><br><br><br><b>Responsibilities</b><br>Account Management<br>Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape ecosystem. Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account.<br><br>Leads the development and application of a mature/dynamic customer plan detailing critical insights and new business opportunities aligned to customer priorities. Leads and coordinates a diverse and high-performing team and key stakeholders (e.g., industry experts) on plan execution (e.g., prioritization, delegation) and drives accountability to deliver on account plans and grow the account. Anticipates future needs and provides long-term strategic insight to customers as a trusted partner.<br><br>Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts. Leads, challenges, and inspires team to focus on top priorities and challenges to drive business case. Leverages deep industry expertise to anticipate industry direction, ecosystem, and transformation.<br><br>Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience. Leads regular meetings for strategic accounts with relevant partners. Influences transformation for partners to build innovative solutions.<br><br>Leads efforts with key internal and external partners including vertical industry partners with business and technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, customizable account plans to grow sales and partner impact, leveraging deep relationships, broad influence, and in-depth industry expertise. Leads efforts to share Microsoft and partner strategies across other segments of the customer's account and ensure customer success in the acquisition, implementation, and consumption of Microsoft's and partner's services and solutions. Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation).<br><br><br>Competitive Knowledge<br>Partners with internal industry experts to strengthen knowledge of the industry (e.g., emerging trends, forecasting long-term developments, influencers), competitors (e.g., AWS, Salesforce) customer business priorities (e.g., challenges, competitive landscape) and leverages in-depth knowledge of Microsoft's offerings (e.g., product landscape, solutions, strategy to address customers' needs) to provide thought leadership and mentor the account management team on ways to gain deeper industry knowledge that ultimately addresses customer needs. Proactively explores and uncovers technologies and confirms customer interest.<br><br><br>Customer Engagement<br>Proactively owns and elevates a transformative customer stakeholder engagement strategy to foster customer trust and brand growth and loyalty. Sets organizational tone for building and maintaining long-term strategic customer relationships and for driving larger impact for the customer. Proactively defines and executes governance model to ensure mapping across seniority levels.<br><br>Proactively develops a strong, comprehensive understanding of customer's business needs, priorities, and strategies and industry insights, competition, market competitive trends, and the customers' customers. Guides internal colleagues on ways to develop deeper customer knowledge. Anticipates customers' needs to deliver new insights on customers' business strategies. Articulates need to address customer's business needs (both internally and to the customer). Identifies and pursues opportunities to optimize offerings and delivers solutions into overall long-term business strategy. Anticipates new potential market opportunities for the customer, leveraging deep industry expertise.<br><br><br>Sales Excellence<br>Leverages understanding of customer business and engages Microsoft decision makers to drive customer's strategy, goals, and optimization. Engages and influences decision makers of the account (e.g., C-level, high-impact customers) on Microsoft's vision, strategy, and value, and positions Microsoft to increase customer's budget allocated to Microsoft, tailor solutions that satisfy customers' Key Performance Indicators (KPIs). Translates features into business outcomes that accelerate the customer's digital presence.<br><br>Earns and maintains status as a thought leader and trusted advisor to the assigned account's C-level business decision makers by bringing innovative ideas, leveraging deep industry expertise, and bringing together the customer's customers. Mobilizes and mentors the account management team and relevant stakeholders with deep industry expertise to expand the partnership with decision makers of the assigned account. Leverages best-in-class sales and communication strategies and tools to anticipate business needs and identify new opportunities. Builds new relationships to create new opportunities and expand relationships within the customer.<br><br>Owns the development of the digital transformation business strategy for the assigned account that is based on customer's expected outcomes and Microsoft's added innovative value, and opens doors to new opportunities grounded in deep understanding of industry trends, customer needs, and final consumer perspectives. Anticipates market changes to drive new industry-relevant cloud solutions to customers. Brings greater ecosystem together with the customer to discuss how to enrich customer's value to their customers.<br><br>Uses business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions to connect decision makers in the account to the broader Microsoft solutions, provide thought leadership to guide others on tailoring presentations, and generate new opportunities. Advocates internally to promote the relevance of Microsoft's expertise for the customer.<br><br>Orchestrates the creation of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. Enables customers to provide feedback directly to executives to help transform account space by establishing open communication channels for feedback, providing executive sponsorship, and providing direction to others to ensure customer feedback is addressed through One<br>Microsoft approach.<br><br>Creates and qualifies new opportunities by identifying highly strategic opportunities (e.g., very large, long-term, high-impact) within accounts and guiding the customer on how to best identify new opportunities, leveraging deep customer and industry relationships and consultative selling skills. Drives new business opportunities across the team by creating a partner ecosystem, and empowers team members to find new opportunities by acting as a role model and by setting a clear vision and energy for the team to drive towards.<br><br><br>Strategic Thinking<br>Engages in strategic discussions by discussing ideas to transform customer business models to better serve their own customers, increase profitability and market share, and transform the ecosystem. Promotes and implements a more holistic digital approach between Microsoft and the customer.<br><br>Leverages Microsoft sales strategies to articulate Microsoft's and partners' point of view and creates deep connections with decision makers through multiple levels of the customers' organization to drive purchase decisions and increase interaction and participation, leveraging relevant tools and resources (e.g., LinkedIn). Leverages relationships in ecosystem to address highly complex political blockers and drive execution for the customer.<br><br>Leverages unique, strategic industry-focused business insights and opportunities to create long-term, competitive advantage for the customer. Provides thought leadership and strategic co-innovation ideas.<br><br><br><br><br><b>Qualifications</b><br>Required/minimum qualifications<br>Bachelor's Degree AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 15+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.<br>8+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.<br>10+ years experience closing large, complex agreements/deals.<br>Additional or preferred qualifications<br>Bachelor's Degree AND 15+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.<br><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Proactively cultivates relationships with customers and uses Microsoft sales strategies to establish alignment and secure buy in and execution. Proactively develops a comprehensive understanding of customer's needs and strategies, priorities, and industry direction. Leads digital transformation to drive business outcomes and create business value for customers. Develops and oversees the execution of account plans to ensure engagements yield high volume sales for both Microsoft and the customer. Thinks strategically about account planning, setting standards and priorities, outlining where to and how to invest resources. Oversees a complex accounts and leads planning and prioritization efforts to ensure appropriate responses to account needs. Engages with key internal partners to promote long-term, mutually-beneficial digital transformation strategies. Leverages key executive relationships to build trust with the customer organization. Leverages best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops compelling, value-proposition presentations and specialized business plans for customers that drive business outcomes. Develops and implements plans for maximizing upselling/cross-selling opportunities in certain accounts. Proactively coordinates with network of industry experts to build strong knowledge of the industry and the competitive landscape.</p><br><br><br><b>Responsibilities</b><br>Account Management<br>Develops and oversees the execution of account plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, outcomes, and forecasts. Leads multiple, diverse, and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interest in mutual business growth, and deep understanding of plan to ensures achievement of revenue and consumption targets and drives integrated joint account governance through customer plan on regular frequency to achieve customer outcomes. Identifies initial stakeholders, customer needs, and customer priorities. Proposes initial Solutions/Sales Plays. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.<br><br>Thinks strategically about customer planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans (inclusive of partners) and involves senior leadership team. Ensures teams are documenting in the Account Plan.<br><br>Expands network of key internal (e.g., Industry Solutions [IS]) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account management experience to the customers, ensuring proper execution of core tasks and account transactions. Engages with key mainstream partners to promote long-term, mutually-beneficial business and technology transformation strategies. Expands network of influence on the board to expand reach and influence decision making. Drives joint solutions with partners. Where applicable, shares opportunities outbound with partners, and reviews/accepts opportunities shared inbound. Proactively engages and works with partners’ sellers directly to drive non-qualified opportunity momentum and deal closure inclusive of partners.<br><br>Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.<br><br><br>Customer Engagement<br>Supports business transformation through technology for assigned accounts in multiple business units to drive business outcomes and create business value for customers. Leverages consultative and insightful listening skills that disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages cross-industry resources to drive customer transformation. Ability to influence and mitigate proactively competitive risk. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale through insightful listening.<br><br>Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive, business, and technical decision makers at high levels of the customer's organization through consultative engagement to establish alignment and secure buy-in and execution. Connects the customer to Microsoft business and technical executives. Establishes Rhythm of Business (RoB) with top customer sponsors to regularly highlight the value of the Microsoft solutions and subsequent Return on Investment (ROI). Works with the customer partners foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the assigned accounts. Assists partners in joint-selling by establishing joint desire to create new go-to markets by starting to build relationships in new markets (e.g., Vice President). Leverages digital selling methods (e.g., digital) to grow your network and create a pipeline, consume account-based marketing output, and reflect in the engagement strategy in our customer plan.<br><br>Proactively develops a comprehensive understanding of customer's business and technology needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers' needs to deliver new insights on customers' business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer business and technology solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model. Connect customers with other customers/partners on areas that may benefit them. If industry aligned, also develops a deep understanding of the customer's industry.<br><br><br>Industry Knowledge<br>If aligned by industry, exhibits deep knowledge of the industry, current trends, and market dynamics, and the competitive landscape. Leverages their depth of industry knowledge to position Solution Area technology in industry context. Demonstrated ability to position how Microsoft products and solutions will help customers realize innovation through business transformation.<br><br><br>Sales Excellence<br>Actively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of long-term strategies aimed at maintaining levels of customer satisfaction. Orchestrates others (e.g., Customer Success Account Management [CSAM]) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plan to improve customer's overall experience. Leverages key executive relationships to build trust with the customer organization. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.<br><br>Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new non-qualified opportunities. Guides others on how to tailor industry-specific presentations. Presents outcome based cross solution strategies.<br><br>Develops and implements plans for maximizing upselling/cross-selling non-qualified opportunities in certain accounts. Drives plans to highlight Microsoft's and partners' solutions to solving additional business and technology issues and aims to expand budget allocated to Microsoft. Leverages virtual teams to identify and act on new non-qualified opportunities while utilizing common sales and delivery methodology for the Microsoft sales organization.<br><br>Engages decision makers of assigned accounts to clearly articulate Microsoft's value proposition aligned to customer's business objectives. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.<br><br>Positions oneself as a thought leader and trusted advisor internally and externally to executive-level business decision makers of multiple assigned accounts by leveraging best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise (e.g., customers' sponsors) to build stronger relationships with decision makers of assigned accounts. Document and creates stakeholder map in the account plan of the key decision makers, influencers, sentiment, etc.<br><br><br><br><b>Qualifications</b><br><p>Required/minimum qualifications</p><br>Master's Degree in Business Administration AND 4+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.<br>Additional or preferred qualifications<br>Master's Degree in Business Administration AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.<br>5+ years account management experience OR equivalent.<br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>