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MAIN PURPOSE OF JOB<br>Supports the Business Development function by analyzing business processes, maintaining and updating key databases, and coordinating documentation related to business opportunities. Assists in pre-qualification and bidding activities to ensure timely and accurate submission of required information. Works closely with internal teams and external stakeholders under the guidance of regional Business Development leadership to enhance operational efficiency, reduce risks, and support the identification of revenue-generating opportunities through accurate, timely, and high-quality administrative and analytical support.<br>DUTIES AND RESPONSIBILITIES<br>Provide support to segmental and regional Business Development teams in accordance with instructions from BD leadership to ensure effective execution of assigned activities. Maintain and regularly update databases including clients, vendors, subcontractors, and reference lists to ensure data integrity and accuracy. Prepare and manage project certifications, TOACs, satisfaction letters, and related commercial documentation to support business operations and compliance. Prepare pre-qualification documents for projects in line with requirements to support bidding and tendering activities. Analyze Instructions to Bidders (ITBs) to identify risks and opportunities and support informed bid decision-making. Follow up on bid bonds and related financial documentation to ensure completeness and compliance with tender requirements. Generate reports using division systems and support preparation of structured data outputs for Business Development reporting. Support BD team with data insights to assist in pipeline evaluation and opportunity tracking. Monitor KPIs and pipeline activities to ensure visibility of business performance and progress across opportunities. Collaborate with marketing teams to provide project pipeline information and support content for events, giveaways, customer kits, and related activities. Support adherence to HSE and Quality Management System requirements, act as quality representative for commercial processes, identify areas for process improvement, and handle administrative and ad-hoc tasks as required.<br>REQUIRED FUNCTIONAL QUALIFICATIONBasic Requirements:Qualification:Bachelor's degree in business management or relative discipline. Related Field Experience:+2 years Overall Experience:From 2 to 4 years of experience

MAIN PURPOSE OF JOB<br>Supports the Business Development function by analyzing business processes, maintaining and updating key databases, and coordinating documentation related to business opportunities. Assists in pre-qualification and bidding activities to ensure timely and accurate submission of required information. Works closely with internal teams and external stakeholders under the guidance of regional Business Development leadership to enhance operational efficiency, reduce risks, and support the identification of revenue-generating opportunities through accurate, timely, and high-quality administrative and analytical support.<br>DUTIES AND RESPONSIBILITIES<br>Provide support to segmental and regional Business Development teams in accordance with instructions from BD leadership to ensure effective execution of assigned activities. Maintain and regularly update databases including clients, vendors, subcontractors, and reference lists to ensure data integrity and accuracy. Prepare and manage project certifications, TOACs, satisfaction letters, and related commercial documentation to support business operations and compliance. Prepare pre-qualification documents for projects in line with requirements to support bidding and tendering activities. Analyze Instructions to Bidders (ITBs) to identify risks and opportunities and support informed bid decision-making. Follow up on bid bonds and related financial documentation to ensure completeness and compliance with tender requirements. Generate reports using division systems and support preparation of structured data outputs for Business Development reporting. Support BD team with data insights to assist in pipeline evaluation and opportunity tracking. Monitor KPIs and pipeline activities to ensure visibility of business performance and progress across opportunities. Collaborate with marketing teams to provide project pipeline information and support content for events, giveaways, customer kits, and related activities. Support adherence to HSE and Quality Management System requirements, act as quality representative for commercial processes, identify areas for process improvement, and handle administrative and ad-hoc tasks as required.<br>REQUIRED FUNCTIONAL QUALIFICATIONBasic Requirements:Qualification:Bachelor's degree in business management or relative discipline. Related Field Experience:+2 years Overall Experience:From 2 to 4 years of experience

At Hikvision, we are more than just a business – We are a community with a headcount of over 59,000 plus dedicated professionals globally, covering 4 regions which is pan Asia, pan Europe, Middle East and Africa and Americas. We pride ourselves on maintaining a close knit, collaborative culture that foster innovation and growth. Our team is diverse, talented and driven by a shared commitment to excellence. Our Culture:At Hikvision, we cultivate a dynamic and inclusive workplace where every team member is encouraged to grow both personally and professionally. We offer opportunities for continuous learning, and celebrates our success together from regular team building events to our commitment to giving back to the community, we strive to create a positive and enriching environment for all. Ready to make an impact? If you are passionate, driven and ready to be part of a company that values your contribution and invests in your future, we would love to hear from you.<br> Job Responsibilities - Setting up new channel partners and overseeing the on-boarding process Managing the sales pipeline, forecasting monthly sales and identifying new business opportunities Dealing with different sub dealers, need to see whether they need to purchase more products, whether they have some problems (commercially and technically) and resolve them Coordinating with partners to create and execute business plans to meet sales goals Remaining updated with latest developments in marketplace and competitor activities Working closely with sales teams within the channel partner in order to appropriately train and advise Regularly meeting with counterparts of the partner organization Monthly reporting on sales KPI’s within channel partners Working on sales and revenue targets as set by the Sales Director/Country Manager Addressing customer service issues as raised by the channel partner Identifying and reaching out to new potential channel partners Additional responsibilities and projects as assigned by the Line Manager Close new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements within business operations Updating job knowledge by participating in educational opportunities; reading professional publications specific to our industry and maintaining personal networks to updated on the latest technologies Building new channels for non-CCTV products, such as fire alarm, barrier gate, video intercom, and other related products. Additional responsibilities and projects as assigned by the Line Manager.<br>Job Requirements -Bachelor’s degree in Engineering, Marketing, or a related field preferred Minimum 2 years of experience in a sales-driven position in IT/Technology/Electronics/CCTV or related industries, with familiarity with the channel market Experience or background in barrier gate, lighting, commercial display, or related markets is preferred Need a solid network within the Local Channel network Should have strong sales skills, the ability to listen and to tailor make presentations to meet customer needs Excellent communication skills in English and Arabic, both verbal and written Persistent and pro-active Responsible and able to drive the business independently Able to effectively motivate supporting teams and drive sales in a time sensitive environment Competitive and efficient in achieving targets Strong public speaking, multi-tasking and time management skills Have a valid Saudi driving license

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>It's fun to work in a company where people truly BELIEVE in what they're doing! The Cyber Security team drives Ingram Micro s innovative strategies, focusing on vendor sales and market expansion. Collaborate with regional partners to implement global initiatives and adapt strategies to address the unique needs of your market. Your role will be pivotal in maintaining current business relationships, improving inactive accounts, and creating new business opportunities. At Ingram Micro, we foster a culture of collaboration, transparency, and continuous improvement. Our team members are encouraged to share ideas, challenge the status quo, and work together to shape the future of technology distribution. Join us and thrive in a diverse, values-driven environment that celebrates growth, learning, and inclusivity. As the Business Development Manager - Cyber Security, you will drive and improve vendor sales while meeting the vendor and company objectives and targets. You will micro-manage all layers of the sales channel, improving product depth and market share for all tiers. Your focus will be on maintaining current business relationships, improving inactive accounts, and creating new business opportunities. You will be aware of all project bids and target Ingram Micro involvement in them. Key Responsibilities: Establish productive, professional relationships with key personnel in assigned partner accounts. Coordinate the involvement of company personnel to meet partner performance objectives and partners expectations. Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts. Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones. Drive adoption of company programs among assigned partners. Experiences, Skills, and Expectations: Graduated with 3:5 years experience in Fortinet. Technical Background is preferred Strong customer-first mentality able to utilize relationships to drive results. At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. You will get a great opportunity to be part of the ambitious plans we have for growing one of the most important parts of our organization. We will support you in your professional and personal development, by providing you with access to LinkedIn Learning and many high-quality training courses to increase your technical knowledge and expertise. You will also get the opportunity to work with passionate team members and stay connected as one family. #LI-NS1</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduated with 3:5 years experience in Fortinet. Technical Background is preferred Strong customer-first mentality able to utilize relationships to drive results.</p><p></p></section>

Key Responsibilities• Execute daily cybersecurity operational tasks, maintaining adherence to established security policies and operational risk management frameworks.• Perform routine maintenance and support for Public Key Infrastructure (PKI) components and systems.• Verify that technical implementations and proposed service changes comply with existing security policies and regulatory standards.• Identify and report potential cyber risks to senior team members during implementation and daily operations.• Maintain and perform routine configuration and patching of various security tools and solutions (e.g., vulnerability scanners, endpoint protection, SIEM).• Monitor the health, performance, and log data generated by security controls.• Monitor security consoles and alerts, assessing, and escalating potential security risks and threats to the appropriate team lead.• Assist in the initial containment and triage of security incidents following established incident response procedures.• Conduct scheduled vulnerability assessments using established tools and document findings for review and remediation planning.• Support security testing activities (e.g., penetration tests) and apply practical security best practice guidance during system configuration.• Work with internal and external auditors by providing necessary documentation and data to ensure compliance with regulatory and industry requirements.• Assist in addressing identified audit gaps and implementing corrective actions.• Produce clear, concise technical reports detailing monitoring activity, security tool status, and incident support efforts.• Maintains current knowledge of security threats, attack vectors, and evolving security technologies.• Performs other related operational security duties as assigned.<br>Requirements2-5 years’ experience in IT Security field in the payments or banking sector or any related areas.• A bachelor’s or master’s degree and Science in Information Security, Computer Degree Science, Engineering, or any related field.<br>Essential skills Promote and increase security awareness. Self-motivated must have initiative and ability to work with a team. Strong technical documentation skills Certification in a specific security framework Strong knowledge in Security systems. Outstanding technical research and problem-solving skills Strong communication skills that frequently work with other employees to identify risks and prevent future incidents Excellent organizational and time management skills.<br>Desired skills:Ability to communicate technical information to nontechnical personnel. Excellent in project management skills including ability to organize time and work on multiple tasks and follow-up An analytical mind and a keen eye for detail and desire to probe further into data.

Key Responsibilities• Execute daily cybersecurity operational tasks, maintaining adherence to established security policies and operational risk management frameworks.• Perform routine maintenance and support for Public Key Infrastructure (PKI) components and systems.• Verify that technical implementations and proposed service changes comply with existing security policies and regulatory standards.• Identify and report potential cyber risks to senior team members during implementation and daily operations.• Maintain and perform routine configuration and patching of various security tools and solutions (e.g., vulnerability scanners, endpoint protection, SIEM).• Monitor the health, performance, and log data generated by security controls.• Monitor security consoles and alerts, assessing, and escalating potential security risks and threats to the appropriate team lead.• Assist in the initial containment and triage of security incidents following established incident response procedures.• Conduct scheduled vulnerability assessments using established tools and document findings for review and remediation planning.• Support security testing activities (e.g., penetration tests) and apply practical security best practice guidance during system configuration.• Work with internal and external auditors by providing necessary documentation and data to ensure compliance with regulatory and industry requirements.• Assist in addressing identified audit gaps and implementing corrective actions.• Produce clear, concise technical reports detailing monitoring activity, security tool status, and incident support efforts.• Maintains current knowledge of security threats, attack vectors, and evolving security technologies.• Performs other related operational security duties as assigned.<br>Requirements2-5 years’ experience in IT Security field in the payments or banking sector or any related areas.• A bachelor’s or master’s degree and Science in Information Security, Computer Degree Science, Engineering, or any related field.<br>Essential skills Promote and increase security awareness. Self-motivated must have initiative and ability to work with a team. Strong technical documentation skills Certification in a specific security framework Strong knowledge in Security systems. Outstanding technical research and problem-solving skills Strong communication skills that frequently work with other employees to identify risks and prevent future incidents Excellent organizational and time management skills.<br>Desired skills:Ability to communicate technical information to nontechnical personnel. Excellent in project management skills including ability to organize time and work on multiple tasks and follow-up An analytical mind and a keen eye for detail and desire to probe further into data.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>JOB PURPOSE / OBJECTIVE</p><br><p>To work closely together with the Commissioning Manager and Construction Manager and the project team to ensure that all assigned projects are executed safely, on time, and within budget in accordance with the contract and International Maritime Industries Management System (IMIMS). The candidate must be able to collaborate with other departments and communicate results and concerns to the Commissioning Manager. &nbsp; Liase with all disciplines to perform pre-commissioning and commissioning of the mechanical, electrical, power and drilling systems.</p><br><p>KEY ACCOUNTABILITIES</p><br><p>• Prepare pre-commissioning and commissioning procedures for all systems to Class and Client ensuring that all procedures are approved prior to commissioning commencing. </p><br><p> • Conduct pre-commissioning and commissioning of all systems, including any troubleshooting. &nbsp;Find solutions to problem arising during internal testing of the systems and ensure that all the systems are performing fully as per design and specification before offering to Clients and Class for customer acceptance testing. </p><br><p> • Attend factory acceptance tests when and where is required. </p><br><p> • Have weekly schedule coordination meetings with all subcontractor foremen to outline requirements of work completion, and other issues as may be required including but not limited to manpower requirements, interference coordination, inspections, and sequence of work. Distribute three-week look ahead schedules and communicate schedule requirements with all subcontractors. </p><br><p> • Participate in the creation of project schedules with the Commissioning Manager. </p><br><p> • Manage the commissioning team and coordinate with with production to ensure there is a consistent focus on a high level of detailed scope understanding and early issue identification, tracking and mitigation. </p><br><p> • Contribute strongly to prepare the execution strategy and work pack for NBR awarded projects. </p><br><p> • Ensure day-to-day running of the project is functioning in accordance with the project schedule and budget.</p><br><p>• Maintain a high-level control around cost of all construction consumables and equipment utilised during the construction works. </p><br><p> • Possess strong initiative around decision making and ability to conceptualize plans and technical solutions to deal with a wide array of standard and innovative construction issues. </p><br><p> • Implement, monitor, and drive the project schedule. Promptly notify management team of schedule and performance issues, be proactive in anticipating potential problems that may impact the project performance. </p><br><p> • Work closely with the Construction, Commissioning, Production Superintendent to design and prepare the required procedures and standard process related to rig building activities. </p><br><p> • Liaise with and provide support to the project subcontractors to ensure that all contract obligations are met. </p><br><p> • Should possess strong knowledge and understanding of shipyard HSEQ regulations and rig building job certification requirements and ensure the same is communicated to the project team on a reqular basis. </p><br><p> • Identify the work priorities, focus on the critical path, analyze the work problems in writing with own problem- solving mentality, accurate supervision, decision-maker with a strong convincing personality, full readiness with 'Plan B' for any unexpected issues. </p><br><p> • Fully responsible for delivery of all Inspection Test Records (ITR’s) under the relevant discipline by effectively delegating to the foreman and chargehands. This must be approached with a high focus on interfacing and coordination with all other discipline supervision to remove all blocks from achieving target dates.</p><br><p>QUALIFICATIONS &amp; EXPERIENCE</p><br><p>Education </p><br><p>• Technical Engineering </p><br><p>Qualification. (Diploma or equivalent). </p><br><p> • Bachelor Engineering Degree (preferred). </p><br><p> Competencies (Knowledge, Skills &amp; Abilities) </p><br><p> • Project management, time management and planning skills. </p><br><p> • Able to make appropriate decisions and judgments, decisive and take proper actions. </p><br><p> • Able to lead and manage newbuild rig commissioning </p><br><p> • Knowledge in handling rig building and similar offshore related projects which are of high value and with technical complexities. </p><br><p> • Able to coordinate and communicate with other internal &amp; external stakeholders in newbuild projects. </p><br><p> • Knowledge of shipyard production trade activities, drilling system, power system, jacking system. </p><br><p> • Strong Knowledge in Work pack development and system. </p><br><p> • Able to lead and manage the Toolbox Talks effectively. </p><br><p> • Able to build, encourage and lead a team. </p><br><p> • Physical Make-up: Able to communicate orally with confidence, physically fit and able to work in extreme climatic conditions, excellent listening skills and assertive. </p><br><p> • Intelligence: Excellent interpersonal skills, Documentation, computer operation, procedures &amp; systems, Problem definition and resolution. </p><br><p> • Aptitudes: Leadership, motivation and team working, Proactive, demonstrates ability to listen to the views of others and respond in a logical, well thought out manner without the need to resort to authority. </p><br><p> • Disposition: Able to relate well at all levels; conscientious, thorough, content to deal with detailed, routine work and resilience under pressure.</p><br> <p>&nbsp; Experience&nbsp;</p><br><p>• For Diploma holders at least 17 years, for bachelor holders at least &nbsp;12 years of experience in shipyard and preferably involved in &nbsp;offshore activities and/or rig building.&nbsp;</p><br><p>&nbsp;Languages&nbsp;</p><br><p>• Excellent English communication skills (oral and written).</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Wood is currently looking for a Business Development Manager to join our projects in Al Khobar, Saudi Arabia.</p><br><p>The Business Development Manager (BDM) is responsible for identifying, developing, and securing new business opportunities in line with Wood’s global and regional strategic growth plans. The primary focus is on winning new business, including the pursuit and renewal of major framework agreements, and delivering against growth targets in revenue, margin, and client relationships. The BDM will proactively engage key clients and government stakeholders across sectors, particularly in Oil &amp; Gas, Petrochemicals, Mining, and Infrastructure to position Wood as a preferred consultant and long-term partner. The role also involves coordinating with other Wood entities and execution centres to leverage complementary capabilities, ensuring early positioning, strong bid strategies, and maximum value capture from both new and renewal frameworks</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy &amp; Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement&nbsp;</b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p><strong>KEY ACCOUNTABILITIES &amp; RESPONSIBILITIES</strong></p><br><p><strong>Market &amp; Client Development</strong></p><br><ul> <li>Identify, validate, and pursue high-potential opportunities across sectors (oil &amp; gas, petrochemicals, mining, chemicals, infrastructure, and new energies).</li> <li>Build and expand relationships with strategic clients such as SABIC, AGOC, KJO &amp; Aramco JVs ensuring alignment with Vision 2030 industrial objectives.</li> <li>Support participation in and renewal of framework agreements (e.g., GES) and track competitor contract expirations for proactive positioning.</li> <li>Develop strong relationships with government ministries, regulatory bodies, and industrial investment entities.</li></ul><p><strong>Opportunity Identification &amp; Positioning</strong></p><br><ul> <li>Lead the Identify and Position phases in Wood’s Growth &amp; Development Framework, ensuring opportunities are qualified early and pursued strategically.</li> <li>Leverage intelligence, competitor benchmarking, and client insights to build compelling win strategies and value propositions.</li> <li>Align internal technical expertise and partner networks to strengthen pursuit positioning.</li></ul><p><strong>Competitive Landscape &amp; Partnerships</strong></p><br><ul> <li>Maintain a deep understanding of competitors and their strengths, pricing models, and local partnerships.</li> <li>Build partnerships with EPCs and local JVs to maximize Wood’s chances in multi-phase or large-scale project tenders.</li> <li>Identify acquisition or collaboration opportunities that align with Wood’s growth strategy.</li></ul><p><strong>Client-Focused Negotiation &amp; Tender Support</strong></p><br><ul> <li>Work closely with the proposal and commercial teams to support contract negotiations, ensuring alignment with client objectives and commercial frameworks.</li> <li>Engage with clients during the tendering process to address queries, refine pricing strategies, and improve technical alignment.</li> <li>Maintain a customer-centric approach throughout pursuit stages, ensuring client satisfaction and improved win probability.</li></ul><p><strong>Account Management &amp; Financial Delivery</strong></p><br><ul> <li>Lead strategic account management initiatives to strengthen client relationships and ensure long-term satisfaction and retention.</li> <li>Develop and execute account plans aligned with client objectives and Wood’s business goals.</li> <li>Monitor and drive financial performance across key accounts, ensuring delivery against revenue, margin, and profitability targets.</li> <li>Identify cross-selling opportunities to maximize account value and support sustainable growth.</li></ul><p><strong>Customer Relationship Management, Governance &amp; Reporting&nbsp;</strong></p><br><ul> <li>Maintain all opportunity records in Wood’s Customer Relationship Management, ensuring full accuracy and compliance with governance procedures.</li> <li>Support leadership in forecasting, pipeline management, and business planning.</li> <li>Participate in Wood’s Lead Review Meetings reviews, ensuring strategic alignment of pursuits with risk appetite.</li> <li>Promote a strong compliance culture in line with Wood’s Business Ethics and Risk Management standards.</li></ul><p><strong>What we can offer&nbsp;</strong></p><br><ul> <li>Medical Insurance&nbsp;</li> <li>Employee Assistance Programme&nbsp;</li> <li>GOSI (Social Insurance)&nbsp;</li> <li>End of Service Gratuity&nbsp;</li> <li>Examination Leave&nbsp;</li> <li>Professional Memberships&nbsp;</li> <li>Inspire Awards&nbsp;</li> <li>Long Service Award&nbsp;</li> <li>Career Development Champions&nbsp;</li></ul><br>Qualifications:<br><p><strong>Qualifications</strong></p><br><ul> <li>Bachelor’s degree in Engineering, Business, or a related field.</li> <li>Advanced knowledge of MS Office (Word, Excel, PowerPoint) and CRM tools (.</li></ul><p><strong>Knowledge, Skills &amp; Experience</strong></p><br><ul> <li>Minimum 10 years of experience in business development for engineering, EPC, or consulting projects, preferably in Saudi Arabia or the GCC.</li> <li>Deep understanding of project lifecycles (concept, FEED, EPCm, operations).</li> <li>&nbsp;Proven success in winning framework agreements and mega capital projects.</li> <li>High commercial and technical acumen; capable of strategic negotiation and client engagement.</li> <li>Strong experience in early market positioning and pipeline forecasting.</li> <li>Familiarity with government processes related to contract approvals and award mechanisms.</li> <li>International experience and cross-cultural communication skills are advantageous.</li></ul><p><strong>Personal Attributes</strong></p><br><ul> <li>Strategic thinker with the ability to align business goals to market dynamics.</li> <li>Influential communicator with strong executive presence.</li> <li>Collaborative leader with resilience, tact, and the ability to coach and motivate teams.</li> <li>Detail-oriented, highly organized, and results-driven.</li> <li>Ethical, professional, and fully compliant with Wood’s Code of Conduct and HSE values. Customer-focused and proactive in relationship building.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>Job description</h4> <p>This position involves working with a large-scale project with over 600 employees and 300 contractors, managing operations with a focus on safety and efficiency. The role requires overseeing daily activities, ensuring compliance with regulations, and coordinating with various departments to achieve project goals.</p> <p>The ideal candidate will have strong leadership skills, the ability to manage complex tasks, and experience in handling large teams. Attention to detail and excellent communication skills are essential for success in this role.</p> <h4>Responsibilities</h4> <ul> <li>Manage and supervise daily operations effectively.</li> <li>Ensure all safety protocols are followed and maintained.</li> <li>Coordinate with different departments to streamline processes.</li> <li>Monitor project progress and report on key performance indicators.</li> <li>Develop and implement strategies to improve productivity.</li> <li>Handle conflict resolution and maintain a positive work environment.</li> <li>Train and mentor team members to enhance their skills.</li> <li>Prepare documentation and reports as required.</li> <li>Utilize project management tools and software efficiently.</li> <li>Maintain compliance with company policies and legal requirements.</li> <li>Participate in meetings and contribute to decision-making processes.</li> <li>Support continuous improvement initiatives.</li> <li>Ensure resource allocation aligns with project demands.</li> <li>Manage budgets and control costs effectively.</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum of 3-5 years experience in project management or related field.</li> <li>Strong organizational and multitasking abilities.</li> <li>Excellent problem-solving and analytical skills.</li> <li>Ability to work under pressure and meet deadlines.</li> <li>Proficient in relevant software and tools.</li> <li>Strong interpersonal and communication skills.</li> <li>Leadership experience managing large teams is preferred.</li> <li>Knowledge of industry standards and best practices.</li> </ul> <h4>About us</h4> <p>We are a leading company committed to delivering high-quality projects and fostering a collaborative work environment. Our team values innovation, integrity, and continuous growth. We offer competitive compensation and opportunities for professional development.</p> <p>If you are motivated and ready to take on a challenging role, we encourage you to apply and join our dynamic team.</p></p><p></p>

JOB SUMMARY<br>The Learning & Development Manager (L&D Manager) coordinates and organizes a range of development activities that contribute to the attainment of the Company’s performance standards and Hotel Goals. The individual is responsible for conducting systematic analysis of the Hotels training needs and deliver relevant learning plan. The L&D Manager acts as an internal consultant on department related training matters, source and maintain a current knowledge of statutory requirements, develop creative and innovative training programs, promotes a continuous learning culture, partners with stakeholders to ensure colleagues are trained on the needed skills to successfully perform their jobs to attain service excellence in the craft of hospitality.<br>THE ROLE Core Learning<br>Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. Ensures and provides flawless, upscale, professional and luxury guest service experiences Conducts a Learning Needs Analysis that includes operational performance matrix Creates and adheres to an annual budget for all training programs, initiatives, and learning resources Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies Effectively market the learning function’s programs, initiatives, and online learning through campaigns and visuals in a creative and structured manner Manages an effective Learning Coaches program Responsible for an indirect reporting relationship with the Learning Coaches, ensuring their roles and responsibilities are supported, developed, and adhered to in standards achievement and improved guest satisfaction Trains new Learning Coaches when required and regularly coaches and develops Learning Coaches in their role and responsibilities Manages and coordinates for all compliance and safety related training to be completed annually Manages and ensure all Training Certification Manuals are relevant and updated regularly, and training checklists are submitted for new hires Manages and facilitates Capella Academy modules, incorporating adult learning principles, learning activities and experiential learning Manages and facilitates hotel orientation program for all new colleagues Prepares and produces training calendars that reflect performance gaps and learning needs Provide inspirational leadership with a clear vision and direction to team members to ensure delivery of the Capella brand values and vision, to create an amazing experience for all guests and colleagues<br>Operational Learning<br>Be the Champion in providing expertise knowledge to drive high colleague performance through effective communication on the importance of continuous training and the need for professional development Collaborate and ensures that the relevant department heads review learning needs of their team members, determine performance gaps, and advise on actions that are likely to meet those needs Develop both individualized and group training programs to further enhance colleagues’ performance and encourage continuous professional development efforts Evaluate hotel’s performance to ensure that trainings implemented produces the desired performance improvement Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioral change Foster a positive working environment for all team members and check in regularly to ensure team members satisfaction and maintain strong working relationships within the. Give praises and encouragements for good performances Handles and report any complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction Perform periodical training assessments through the coordination with department managers and Quality Assurance Manager in order to implement effective training curriculum Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided Select and manage resources, including working with both internal employees and training vendors to develop and deliver training content<br>Professional Learning<br>Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline Keep updated on the latest industry trends and actively seek opportunities to curate the best talent and learning development practices<br>Colleague Development<br>Collaborates with Director of Human Resources to ensure succession planning exercise is conducted annually Empower team members to take ownership and responsibility in going beyond to exceed guest expectations Ensures every intern/apprentice completes a structured traineeship program with learning objectives Provide effective performance feedback through colleague recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary Review and ensure that individual development plans are focused on experiential learning Take ownership of individual’s growth and be involved in career progression and succession planning of team members<br>TALENT PROFILE<br>Qualification<br>Bachelor’s degree in Business/preferably Human Resources Management<br>Work Experience<br>Experiences in similar role in luxury hotels/resorts;Minimum of 3 years’ experience working in a managerial capacity;Experience in adult education or a similar environment;Experience managing in diverse cultures.<br>Technical Skills<br>Proficient in Microsoft Office Word, Excel and Power Point Excellent communication and facilitation skills Strong analytical and critical thinking skills (i.e. ability to identify when training is the actual solution and provide it if required) Coaching and influencing skills Knowledge of adult learning styles and principles Needs Assessment methodologies and learning needs identification Learning technologies, such as e-learning options and distance learning Familiar with Kirkpatrick’s 4 levels of evaluation for measuring program financial impact Project planning tools and processes Basic budgeting, accounting and financial management Current on industry trends affecting workplace learning<br>Kindly be informed only shortlisted candidates will be notified.

Role Objective: Overall responsibility for providing the vision, strategy, direction, and leadership for the company’s business operations, increasing the client base, identifying opportunities, Input key strategic plans and responsible for delivery of sales targets. You will be responsible for achieving the company’s financial and operational, sales revenue, and profit targets, whilst controlling costs, managing risk, and delivering the budgeted profit margins. Key Accountabilities Ensure sales targets are met monthly Actively seek out new sales opportunities Manage all internally allocated leads in a timely manner Identify and meet key strategic partners and stakeholders to achieve new revenue streams to meet the annual budgets Key Responsibilities: Weekly and monthly individual sales reports are provided in a timely and accurate manner Formulate accurate solutions to present to clients Preparing and presenting accurate proposals within agreed timeframes Devising alternate client attainment strategies Keeping updated on legislative and legal changes that affect the business environment of CBCDevelop and sustain valuable relationships between CBC and all clients, referral partners and stakeholders Contribute to annual business development and sales plans Ensure CRM is up to date daily, weekly, and monthly Follow the SOP of the business development pipeline strategy and any other relevant department strategies Attend relevant networking events and generate new business Identify organizations for Creation within target sectors such as lawyers, tax and auditing firms, banking and multinational organizations Identify and connect with target partners, C-suite executives, and senior management influencers within these organizations to generate leads and drive sales Experience and Education Degree in business administration, sales, marketing, or relevant field3+ years working in corporate services or professional services in KSAProven sales track record for 3 years Proficiency in MS Office and CRM software (e.g., Zoho) Saudi Arabia and wider GCC market knowledge

Company Description Avian International, established in 1999 in Saudi Arabia, is a freight forwarder and logistics partner specializing in tailored transportation and supply chain solutions. The company focuses on hands-on, knowledge-based logistical management, building long-term relationships with customers and vendors rooted in honesty and integrity. Avian International manages a wide range of short- and long-term projects, offering services such as supply chain management, distribution, logistics support, and pick-and-drop solutions. With strong connections to suppliers, local agencies, and shipping lines, the company provides customized shipping options, supported by a modern fleet, live load tracking, trained drivers, and comprehensive insurance coverage.<br>Role Description The Business Development Executive – Logistics Marketplace is a full-time, on-site role based in Jeddah. This role is responsible for identifying and pursuing new business opportunities, building a strong sales pipeline, and expanding Avian International’s presence in the logistics marketplace. Day-to-day activities include prospecting and lead generation, conducting client meetings and presentations, preparing proposals and quotations, and negotiating terms to close deals. The role also involves maintaining and growing key accounts, coordinating with operations teams to ensure service quality, and collecting market intelligence to refine commercial strategies. The Business Development Executive is expected to represent the company professionally, achieve sales and revenue targets, and contribute to continuous improvement of customer experience.<br>Qualifications<br> Strong new business development and lead generation skills, including the ability to identify target markets and convert prospects into customers. Solid business and commercial acumen, with experience in sales, pricing discussions, and revenue growth within logistics or related industries. Effective communication skills, including clear verbal and written communication, client presentation abilities, and interpersonal relationship-building. Proven account management capabilities, including managing existing clients, ensuring satisfaction, and driving account expansion. Experience in freight forwarding, logistics, or transportation services is highly beneficial. Ability to work independently, prioritize tasks, and meet performance targets in a fast-paced, customer-focused environment. Proficiency with CRM tools and basic office software (e.g., Excel, Power Point, email) to manage pipelines and reporting. Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field is preferred. Professional fluency in English; Arabic language skills are an advantage.

Job Description<br>???? Saudi Arabia| Commission-based<br>The Role Focused on lead generation across multiple channels to build pipeline for VDITS's four practice areas across the GCC and MENA region.<br>Responsibilities- Identify and generate leads across regulated, mission-critical sectors (government, financial services, fintech, oil and gas, energy, manufacturing, healthcare) in the GCC and MENA- Run multi-channel outreach: Linked In, email, cold calling, events- Qualify leads and pass warm opportunities to the BDM for full-cycle closing- Maintain accurate pipeline records in CRM<br>Requirements- Strong communication and outreach skills; consulting, IT services or B2B sales background a plus- Self-starter comfortable on a commission-first structure- GCC/MENA market knowledge<br>Compensation Commission-based on generated and qualified leads initially, transitioning to a base salary as territory scales. Visa sponsorship available for candidates who qualify.<br>What We Offer Opportunity to work on real projects with measurable impact Direct exposure to leadership with 25+ years of industry experience Hands-on experience across IT, Cybersecurity, AI and Digital Transformation Performance-based growth and earning potential Opportunity to transition into full-time roles based on performance<br>Important Note This is a performance-based program Growth and earning are based on contribution and impact not time Not suitable for candidates looking for routine or fixed roles<br>How to Apply Apply via Linked In or send your CV to:???? careers@vdits.co<br>Subject: Business Development Executive

Job Title: Business Development Manager Department: Business Development Department Location: MAZ Engineering Consulting – HQ (Riyadh) Reporting To: General Manager Working Hours: Full-Time (8 working hours daily including break / 5 days per week) Job Purpose & Objective Manage and develop business and sales strategies to achieve sustainable growth for the engineering consultancy firm. Responsible for building strong relationships with new and existing clients, driving revenue, expanding market share, and closing strategic engineering opportunities by delivering innovative technical solutions that meet market demands and enhance the firm's reputation. Key Responsibilities & Duties Business Strategy Development: Formulate and implement comprehensive business development strategies to expand the firm’s reach and generate new revenue streams in the engineering sector. Sales Pipeline Management: Lead sales initiatives, manage the full sales lifecycle from lead generation to contract closing, and drive activities to consistently achieve monthly and annual revenue targets. Market Analysis & Intelligence: Conduct comprehensive market research to analyze trends, competitor positioning, and industry shifts within engineering consulting to identify growth opportunities and mitigate risks. Client Relationship Management: Build and maintain sustainable, long-term partnerships with new and existing clients, maintaining active communication to align engineering solutions with client needs. Proposal & Pitch Preparation: Oversee and draft compelling technical and commercial proposals, tailored pitches, and presentations in coordination with engineering teams. Negotiation & Contract Closing: Lead commercial and contract negotiations with clients and partners to secure profitable deals and favorable terms for the firm. Marketing & Brand Positioning: Collaborate with marketing teams to boost company visibility, promote services, and represent the firm at industry expos, conferences, and networking events. Revenue & Performance Tracking: Set clear sales targets, monitor sales performance using CRM systems, and leverage data-driven insights to refine sales strategies. Competitor Monitoring: Track competitor activities, pricing strategies, and service offerings to prepare periodic market benchmark reports. Team Leadership & Guidance: Direct, mentor, and train the sales/business development team to elevate performance and foster a high-achievement culture. Reporting & Analytics: Prepare and submit regular progress reports to executive management regarding business pipeline, sales forecasts, and strategic recommendations. Qualifications & Requirements Category Specification Educational Qualifications Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field. Work Experience Minimum of 5 years of proven experience in Business Development and Sales within the Engineering, Construction, or Technical Consulting industry. Personal & Behavioral Skills• Strong communication and interpersonal skills with a proven track record of client relationship building.<br>• Excellent negotiation, influence, and closing capabilities.<br>• Ability to work effectively under pressure and achieve growth targets.<br>• Strategic thinking, problem-solving, and analytical capabilities.<br>• Demonstrated leadership and team management skills. Technical Skills• In-depth understanding of engineering consulting services and project lifecycles.<br>• Proficiency in CRM software (e.g., Salesforce, Hub Spot) and Microsoft Office Suite. Working Hours & Conditions Full-Time – 8 hours per day, 5 working days per week (On-site, HQ Riyadh).

Company Description Almajdouie Holding is a diversified Saudi conglomerate established in 1965, with roots in land transport and a long history of growth and innovation. Today, the group delivers a wide range of solutions and services across automotive, logistics, manufacturing, real estate and investment, and education sectors. Almajdouie Holding operates throughout the Kingdom of Saudi Arabia, supported by associate offices in the GCC, North America, Europe, the Far East, the Middle East, and Africa. With a workforce of more than 5,000 employees, the company offers dynamic career paths in a multicultural, growth-oriented environment. Team members benefit from exposure to multiple industries and markets, as well as opportunities to contribute to strategic transformation across the group.<br>Next Tech Technology is a KSA Auto Tech venture anchored by Almajdouie Group — one of Saudi Arabia's most trusted conglomerates with 70+ years of operating history across automotive, logistics, and industry — and Car Dekho, India's largest integrated auto platform serving 50M+ monthly users. <br>We are solving the three biggest problems every Saudi car buyer faces: what to buy, where to buy, and how to buy. For dealers and OEMs, we bring intelligent listing platforms, advertising solutions, Saa S tools, and used car listings. Almajdouie's market credibility, dealer relationships, and institutional backing give<br>Next Tech a competitive head start from Day 1.<br>Responsibilities Develop and execute the company's commercial strategy in Saudi Arabia to drive revenue growth across Mar Tech, Auto Tech / Saas, marketplace, and data solutions (Redrafted) Identify, engage, and secure strategic partnerships with automotive OEMs, distributors, dealerships, and advertising agencies, managing the full sales cycle from prospecting to deal closure. Build and maintain strong client relationships, understand business needs, and deliver tailored solutions that create measurable business value and ROI. Lead commercial negotiations, manage partnership agreements, and collaborate with cross-functional teams to ensure successful client delivery. Monitor market trends, competitor activities, and customer insights to enhance commercial strategies and support product development. Represent the company at industry events and contribute to building and leading the Business Development team as the business expands. Requirements7–12 years of experience in sales, business development, or commercial roles within the automotive or Auto Tech sector in KSA. Deep, first-hand knowledge of the KSA automotive ecosystem — OEM structures, General Distributor relationships, franchised dealer operations, and the independent sub-dealer market. Proven track record of selling to and building relationships with OEMs, GDs, or dealer groups in KSA (and/or UAE). Fluent Arabic and English — bilingual communication is essential for navigating KSA's business culture at the highest levels. Native Arabic speaker.

Company Description Arabian Plastic Industrial Co. Ltd. (APICO), established in 1996 under the Balubaid Group, is a leading plastic packaging and thermoplastic injection molding manufacturer in Saudi Arabia and the wider region. The company specializes in injection molding, film extrusion, blow molding, and thermoforming disposable products, serving diverse customer needs with high-quality, competitively priced solutions. APICO’s operations are guided by core values such as honesty, integrity, transparency, reliability, efficiency, innovation, and quality. With a strong track record and commitment to advanced technologies across production and quality control, APICO offers a professional environment focused on continuous improvement and customer satisfaction. Role Description This full-time, on-site Business Development Executive role is based in Jeddah. The individual in this role will identify and pursue new business opportunities, build and maintain a robust sales pipeline, and conduct lead generation activities to expand APICO’s customer base in plastic packaging and related sectors. Daily responsibilities include meeting with prospective and existing clients, presenting APICO’s products and solutions, preparing proposals and quotations, and negotiating terms within company guidelines. The role also involves close collaboration with internal teams to ensure smooth onboarding of new accounts, monitoring market trends and competitor activities, and providing regular reporting on business development performance and forecasts. JOB DESCRIPTION Business Development & Sales Growth · Manage and develop assigned key customer accounts.· Identify, qualify, and pursue new business opportunities across target industries.· Generate and follow up on sales leads from various sources, including customer referrals, exhibitions, market research, and digital platforms.· Build and maintain strong relationships with existing and prospective customers.· Support preparation of commercial proposals, quotations, presentations, and business cases.· Monitor market trends, competitive activities, and customer developments to identify growth opportunities. Project Tracking & Internal Coordination· Follow customer projects from RFQ stage through quotation, development, launch, and production.· Coordinate activities between Sales, Engineering, Supply Chain, Quality, Tooling, and Manufacturing departments.· Track project milestones, action items, and timelines to ensure successful execution.· Maintain accurate project status reports and management dashboards. Business Analytics & Reporting· Analyze sales, customer, pricing, and project data to support business decisions.· Develop and maintain reports and dashboards using Microsoft Power BI.· Monitor KPIs related to sales performance, project pipeline, customer growth, and profitability.· Support forecasting, budgeting, and strategic planning activities. Digital & AI Utilization· Utilize AI tools and emerging technologies to improve productivity, customer intelligence, market research, and reporting.· Leverage AI-assisted analysis to identify trends, opportunities, and business risks.· Continuously explore innovative digital tools that enhance commercial performance Technical Skills Strong proficiency in Microsoft Power BI and data visualization. Advanced Microsoft Excel skills. Experience utilizing AI tools for business analysis and productivity enhancement. Ability to analyze large datasets and translate findings into business recommendations. Understanding of project management principles and customer development processes.

Job Purpose:To support the company’s growth and increase project win opportunities by managing tendering, prequalification, and business development activities. The role involves identifying new opportunities, preparing and submitting competitive proposals in coordination with relevant departments, and building professional relationships with clients and targeted organizations.<br><br>Key Responsibilities Tender Management:Manage the full tender lifecycle, from identifying opportunities and reviewing tender documents to preparing submission plans and following up on award procedures. Review tender requirements and ensure all required documents and compliance criteria are fulfilled. Prepare and submit clarification requests and follow up on tender amendments and extensions. Ensure timely submission and compliance with all tender deadlines and requirements. Prequalification & Business Development:Manage company prequalification processes with government entities and private sector organizations. Prepare and update prequalification documents and company profiles. Maintain and update company information across supplier portals and relevant systems. Identify and follow up on new business opportunities and potential projects. Contribute to increasing the company’s opportunities to participate in invited tenders. Client Relations & Proposal Management:Build and maintain professional relationships with clients and targeted organizations. Coordinate introductory meetings and follow up on client requirements. Coordinate with technical, financial, and legal teams to prepare proposals. Review documentation and ensure all tender requirements are completed prior to submission. Submit proposals electronically within the specified deadlines. Follow-up & Reporting:Monitor proposal evaluation stages after submission. Communicate with relevant stakeholders and track progress updates. Prepare periodic reports on tender status and available business opportunities. Systems & Electronic Platforms:Utilize Etimad, supplier portals, and electronic prequalification systems. Maintain updated company information and ensure readiness of required documentation for submissions<br>.<br>Qualifications:Bachelor’s degree in business administration, Engineering, Project Management, or a related field. Professional certifications in Project Management, Contract Management, or Procurement are preferred. Proficiency in English, both written and spoken. Proficiency in Microsoft Office applications, particularly Excel and Power Poin<br>t.<br>Experience:7–10 years of experience in tender management, prequalification, and business development. Proven experience in preparing and submitting government and private sector proposals. Experience managing prequalification processes and supplier portals. Good knowledge of government tendering and procurement regulations and electronic submission procedures. Demonstrated experience contributing to the successful award of high-value projec<br>ts.<br>Required Skills:Strong negotiation and relationship-building skills. Ability to analyze business opportunities and assess participation potential. Strong organizational and time management skills with the ability to work under deadlines. Excellent communication and presentation ski<br>lls.

<p>About the Role We are seeking a motivated and results-driven Business Development Officer to join our growing team in Riyadh. In this intermediate-level role, you will be at the forefront of our expansion strategy, identifying new business opportunities, building strong client relationships, and driving revenue growth. If you have a passion for sales, a knack for negotiation, and a deep understanding of the Saudi market, this is your opportunity to make a tangible impact. Key Responsibilities Identify and target new business opportunities, partnerships, and client accounts across various sectors in Saudi Arabia. Conduct market research to understand industry trends, competitor activities, and potential growth areas. Develop and maintain a robust sales pipeline, from lead generation to deal closure. Prepare and deliver compelling presentations, proposals, and pitches to prospective clients. Negotiate contracts and agreements with clients, ensuring mutually beneficial terms. Build and nurture long-term relationships with existing clients to ensure retention and upselling. Collaborate with internal teams (marketing, product, operations) to align business development strategies. Meet or exceed monthly and quarterly sales targets and KPIs. Job Requirements Education: Bachelor s degree in Business Administration, Marketing, Finance, or a related field. Experience: 2 5 years of proven experience in business development, sales, or account management, preferably within [Your Sector/Industry]. Skills: Excellent communication, negotiation, and presentation skills in English and Arabic (written and spoken). Strong analytical and problem-solving abilities with a data-driven approach. Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite. A valid driver s license and willingness to travel within Riyadh and across Saudi Arabia. Existing network of contacts within the region is a strong plus. Job Benefits Competitive salary package (in USD) with performance-based bonuses. Comprehensive health insurance coverage. Opportunities for professional development and career advancement. Vibrant, multicultural work environment in the heart of Riyadh. Paid annual leave and national holidays. How to Apply If you are ready to drive growth and build lasting business relationships, we want to hear from you. Please submit your updated resume and a cover letter highlighting your relevant experience. Join us and shape the future of our business in Saudi Arabia!</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Business Administration, Marketing, Finance, or a related field.</p><p>Experience: 2 5 years of proven experience in business development, sales, or account management, preferably within [Your Sector/Industry].</p><p>Skills: Excellent communication, negotiation, and presentation skills in English and Arabic (written and spoken). Strong analytical and problem-solving abilities with a data-driven approach. Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite. A valid driver s license and willingness to travel within Riyadh and across Saudi Arabia. Existing network of contacts within the region is a strong plus.</p>

<div><div ><p ><font color="#ff0000" face="Delivery, sans-serif"><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></font></p><p ><font color="#ff0000" face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Would you like to become part of the world's most international company in the world?</font><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><font face="Delivery, sans-serif">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </font></p><p ><font face="Delivery, sans-serif">Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000"><br></font></strong></font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000">Overall Role Purpose </font> </strong></font></p><p ><font face="Delivery, sans-serif">Drive and facilitate the achievement of service excellence via the adoption of best demonstrated practices through improvement programmes and identify process gaps to create a more seamless operations whilst managing counselling and coaching activities aimed at reinforcing strengths and bridging weaknesses in the different sections of the CS Dept.</font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Tasks:</strong></font></p><p ><font face="Delivery, sans-serif"><u>Customer Service Senior Management (CS Section Managers)</u></font></p><p ><font face="Delivery, sans-serif">• Ensure relevant skills and competencies in each customer service section are up to date and CS personnel are effectively trained to an acceptable standard to achieve service excellence. </font></p><p ><font face="Delivery, sans-serif">• Work with the CS Section managers to provide coaching and training to customer service staff with the objective of upgrading their skills level</font></p><p ><font face="Delivery, sans-serif">• Assist the CS Section managers in the administration and monitoring of the quality.</font></p><p ><font face="Delivery, sans-serif">• Support in conducting audits in the function to ensure the achievement and maintenance of service quality and Centre of excellence (COE) objectives.</font></p><p ><font face="Delivery, sans-serif">• Work closely with the CS Manager and CS Section managers on career progression planning for CS personnel. </font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Regional Office and Subfunction Managers</u></font></p><p ><font face="Delivery, sans-serif">• Work closely with RO’s Customer Service & Support Manager to implement regionally driven projects and initiatives in the country and identify areas or processes for service improvement and recommend specific CS-related improvement actions.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO to deploy a Mystery Shopper programme to drive Service Excellence based on independent assessments of service quality and benchmark against competitor performance in areas of the service delivery. </font></p><p ><font face="Delivery, sans-serif">• Ensure the analysis of service incidents and failures is carried out to surface trends in service gaps and process weaknesses in the Customer Service Dept or other interfacing functional departments (e.g. Hub, Gateway, Network, Contractors, etc.) that may impact service excellence </font></p><p ><font face="Delivery, sans-serif">• Work closely with CS Functional managers and supervisors to define post-training evaluation and coaching techniques to gauge training effectiveness, recommend changes where appropriate and identify strengths for reinforcement and weaknesses for further training.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO, First Choice & Cross Functional team to improve customer experience with the feedback received through different channels i.e. VOICE. Derive efficiency initiatives through feedbacks received from customers. </font></p><p ><font face="Delivery, sans-serif">• Work with HR T&D Manager to ensure appropriate external programs are planned for CS. </font></p><p ><font face="Delivery, sans-serif"><u><br></u></font></p><p ><font face="Delivery, sans-serif"><u>Training & Development Function</u></font></p><p ><font face="Delivery, sans-serif">• Conduct skills verification (tests) to ensure that relevant CS skills and competencies are current and effectively trained.</font></p><p ><font face="Delivery, sans-serif">• Ensure effective use of Workforce Management tool to produce and manage rosters, that provide optimum resources to cater to the incoming call volumes, ensure 24 hour cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise.</font></p><p ><font face="Delivery, sans-serif">• Plan, design and develop training programs and materials (including Train-the-Trainer Training for CS Managers/Supervisors) or source external training to support outstanding Customer Service standards.</font></p><p ><font face="Delivery, sans-serif">• Ensure post-implementation review of processes and analysis of data is carried out to gauge – where applicable and feasible – the effectiveness of implemented programs.</font></p><p ><font face="Delivery, sans-serif">• Develop appropriate performance metrics for the evaluation of customer contact skills and competencies, which will facilitate the identification of CS-related training needs gaps.</font></p><p ><font face="Delivery, sans-serif">• Develop, maintain and update a comprehensive and effective internal training programme aligned to the CS department’s and company’s training objectives </font></p><p ><font face="Delivery, sans-serif">• Lead and provide clear objectives for the CS analyst in assigned tasks to facilitate the achievement of CSD departmental goals</font></p><p ><font face="Delivery, sans-serif">• Evaluate external training consultants on appropriate training for CS staff</font></p><p ><font face="Delivery, sans-serif">• Perform scheduled call monitoring and service audits to (via various contact media in the Customer Contact Centre) that CS personnel are continually working towards delighting customers through consistent and excellent service standards.</font></p><p ><font face="Delivery, sans-serif">• Coordinate and roll-out a specified number of CS Frontline Training for new recruits yearly</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Strategic Planning for Customer Service Development and Budget Compliance </u></font></p><p ><font face="Delivery, sans-serif">? Prepare the CS Training and Development Plan per AOP requirements and ensure the training and development needs of CS personnel reflect business imperatives.</font></p><p ><font face="Delivery, sans-serif">• Ensure that budgeted training man-days are met in accordance with overall organisation plan and schedule</font></p><p ><font face="Delivery, sans-serif">• Identify benchmarking exercises against competitor / cross-industry / network customer contact centres for CS Analyst to carry out such exercises to surface best demonstrated practices and explore the viability of implementing these with a cost-benefit analysis and a business case justification. </font></p><p ><font face="Delivery, sans-serif">• Implementation of corrective and preventive actions to pre-empt recurrence in line with the focus on achievement of service excellence to customers.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Information Management</u></font></p><p ><font face="Delivery, sans-serif">• Guide on the construction of a database on employee training for the CS department and ensure that training records are maintained and updated promptly with a monthly summary report submitted to the CS Manager.</font></p><p ><font face="Delivery, sans-serif">• Ensure that CS Analyst maintain and update documented work procedures and instructions to reflect the latest and accurate information and that current practice reflect specified procedures.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Profile:</strong></font></p><p ><font face="Delivery, sans-serif">• Presentation skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Facilitation and training skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Customer-facing and interaction skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Word, Excel, PowerPoint, etc.) (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Customer Contact Centre systems, e.g. ACD, PABX, CRM, CTI, IVR, Workforce Management Systems, Quality Monitoring Systems, etc.) (good working knowledge)</font></p><p ><font face="Delivery, sans-serif">• Software skills (MS Power tools, DHL Systems) (preferable)</font></p><p ><font face="Delivery, sans-serif">• Communication skills, spoken and written (excellent)</font></p><p ><font face="Delivery, sans-serif">• Negotiation and interpersonal skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Leadership skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Analytical, organizational and motivational skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Project Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• People Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Our Offer:</strong></font></p><p ><font face="Delivery, sans-serif">• Strong career support in an international environment.</font></p><p ><font face="Delivery, sans-serif">• Great culture and colleagues.</font></p><p ><font face="Delivery, sans-serif">• Multifarious benefit programm.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</font></p><p ><font face="Delivery, sans-serif"> </font></p><p ><font face="Delivery, sans-serif">We look forward to receiving your application!</font></p><p ><font face="Delivery, sans-serif"> </font></p><div><font face="Delivery, sans-serif"><br></font></div></div></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>About I-sense: </strong></p><p>I-sense is revolutionizing industrial asset management with our next-generation, AI-powered advanced Monitoring System. We move beyond traditional data logging to provide predictive, actionable intelligence. Our platform leverages advanced machine learning to deliver automated diagnostics and deep operational insights, enabling our clients to prevent failures, minimize unplanned downtime, and optimize asset performance. I-sense is not just a tool; it's a strategic partner in building more reliable and efficient operations. </p><br><p><strong>Your Mission: </strong> </p><p>We are seeking a dynamic and results-driven Business Development Specialist to be a pioneer in our expansion into the Saudi market. Based in the industrial hub of Al Jubayl, you will be instrumental in establishing I-sense as the leading predictive maintenance solution for key industries, including Cement, Fertilisers, Steel, Oil &amp; Gas, Petrochemicals, Water, and Power. You will develop and execute the go-to-market strategy, build a robust client portfolio, and drive significant revenue growth. </p><br><p><strong>Key Responsibilities: </strong></p><br><ul><li><p>Develop and execute the business development strategy to expand I-sense’s presence across Saudi Arabia, with a primary focus on the Eastern Province and key industrial sectors including Cement, Steel, Oil &amp; Gas, Petrochemicals, Water, and Power.</p></li><li><p>Identify, qualify, and pursue new business opportunities through market research, strategic prospecting, industry events, referrals, and partnership development.</p></li><li><p>Manage the complete sales cycle, from lead generation and discovery meetings to product demonstrations, proposal development, commercial negotiations, and contract closure.</p></li><li><p>Build and maintain strong relationships with key stakeholders, including plant managers, maintenance leaders, reliability engineers, procurement teams, and executive decision-makers.</p></li><li><p>Collaborate with technical and marketing teams to develop tailored value propositions, technical presentations, and commercial proposals aligned with customer requirements.</p></li><li><p>Conduct market and competitor analysis to identify industry trends, customer needs, and emerging opportunities, providing actionable insights to support business strategy.</p></li><li><p>Represent I-sense at customer meetings, exhibitions, conferences, and networking events to strengthen brand awareness and generate new business.</p></li><li><p>Maintain an accurate sales pipeline, prepare regular business development reports, and consistently achieve or exceed revenue and growth targets.</p></li><li><p>Act as the voice of the customer by sharing market feedback with product and engineering teams to support continuous product improvement.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s degree in Business Administration, Engineering, Marketing, or a related discipline.</p></li><li><p>Minimum of 3 years of experience in B2B business development, technical sales, or account management, preferably within industrial technology, SaaS, predictive maintenance, condition monitoring, automation, or asset management solutions.</p></li><li><p>Demonstrated success in managing the full sales cycle and closing high-value enterprise deals.</p></li><li><p>Strong understanding of industrial operations and maintenance environments, particularly within Oil &amp; Gas, Petrochemicals, Utilities, Power, or Water industries.</p></li><li><p>Excellent communication, negotiation, presentation, and relationship-building skills, with the ability to engage both technical and executive stakeholders.</p></li><li><p>Fluent in both English and Arabic, with strong written and verbal communication skills.</p></li><li><p>Strategic thinker with strong analytical and commercial acumen, capable of identifying market opportunities and translating them into business growth.</p></li><li><p>Self-driven, entrepreneurial, and comfortable working independently in a fast-paced, high-growth environment.</p></li><li><p>Results-oriented with a proactive approach to problem-solving and customer engagement.</p></li><li><p>An established network within Saudi Arabia’s industrial sector is highly desirable and will be considered a strong advantage.</p></li></ul><p></p></section>