CS Cart Jobs - Jeddah Saudi

The Job Summary The IT Applications Manager is responsible for the strategic planning, implementation, support, and optimization of business applications across the organization. This role ensures that enterprise applications such as ERP, CRM, HRMS, and custom systems are aligned with business goals and operate efficiently. The Applications Manager leads cross-functional teams in delivering projects, managing vendor relationships, ensuring data integrity, and maintaining system security and performance. They act as a key liaison between business stakeholders and the IT department to drive digital transformation and continuous improvement.<br><br>Key Responsibilities<br>For this position, we are looking for an IT Applications Manager with strong experience in managing custom-developed business applications, software development teams, and enterprise system integrations.<br>The candidate should preferably have experience with technologies and platforms similar to our environment, including:• Angular (Frontend Development) • . NET / . NET Core (Backend Development) • Microsoft SQL Server (Database Design, Development, and Performance Optimization) • REST APIs and Web Services Integration • ERP Customization and Integration (preferably Odoo or similar platforms) • Application Architecture and Solution Design • Dev Ops, Source Control, and Release Management Practices • Business Intelligence and Reporting Solutions<br>In addition, the candidate should have experience in:• Managing the complete Software Development Life Cycle (SDLC) from requirements gathering to deployment and support. • Leading development teams and coordinating with business users, vendors, and implementation partners. • Managing custom application development projects and enterprise integrations. • Supporting and enhancing existing applications while driving new initiatives and digital transformation projects. • Troubleshooting complex application and integration issues.<br><br>Educational Qualifications Master’s degree in Computer Science, Information Technology.<br>Professional Certifications PMP, ITIL, TOGAF, or other relevant certifications in application management or enterprise systems.<br>Experience in Similar Capacity5+ Years<br>Total Required Experience 15+ Years<br>Languages Proficiency Fluent in English (spoken & written); Arabic is a plus

Job Purpose<br><br>The Senior Manager - Motorsport Technology Business Partner serves as the strategic IT lead for Qiddiya's Motorsport portfolio, acting as the primary liaison between business leadership and technology teams. The role is responsible for driving technology demand management, portfolio governance, roadmap development, and operational readiness across Motorsport assets, ensuring technology investments align with business objectives, asset strategies, and operational requirements.<br><br>Key Responsibilities<br><br>Business Strategy & Relationship Management Act as the primary IT relationship owner for Motorsport business leadership Translate business strategy into technology roadmaps Build trusted relationships with asset executives, operators, consultants, and delivery partners Ensure technology decisions support business outcomes and operational objectives Facilitate strategic planning sessions and executive alignment. Demand Management & Portfolio Governance Own the Motorsport demand intake process Evaluate, prioritize, and govern business requests Lead capability mapping and solution assessment activities. Technology Strategy & Roadmap Develop multi-year Motorsport technology roadmaps Ensure alignment with enterprise architecture and cybersecurity requirements Identify opportunities for platform reuse, standardization, and innovation Drive emerging technology adoption in: Smart venues Race operations Fan engagement Digital ticketing Sports analytics IoT and operational technology systems Motorsport assets are identified as high-capex, high-integration environments requiring strategic roadmap ownership. Asset IT Readiness & Operational Readiness Lead IT readiness assessments for new Motorsport assets Define technology mobilization plans Coordinate technology requirements with operators and business users Ensure technology readiness before asset opening and major events Track dependencies across supporting facilities and core assets. <br><br>Motorsport-Specific Scope and Keywords<br><br>The role should oversee technology demand and readiness for Motorsport-related assets such as:<br><br>Motorsport Park Speed Park Race Tracks Visitor & Fan Experience Systems Ticketing Platforms Broadcast & Media Infrastructure Venue Operations Systems Security Command Centers Smart Venue & IoT Platforms Parking and Mobility Systems Operational Technology (OT) integrations<br><br>The Motorsport domain is specifically characterized as a high-integration environment with significant stakeholder engagement and roadmap ownership requirements For Qiddiya's Motorsport portfolio, this role is best positioned as the single strategic owner for Motorsport technology demand, roadmap, readiness, and executive engagement, while delivery execution remains with PMO, Architecture, Cybersecurity, Data, Infrastructure, and project delivery teams.<br><br>Requirements<br><br>Education: Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Technology Management, or a related field; Master's degree (MBA or equivalent) preferred.<br><br>Experience: 10+ years of progressive experience in Information Technology, Digital Transformation, Technology Strategy, or Business Relationship Management, including at least 5 years in a leadership role managing technology portfolios, strategic roadmaps, and executive stakeholder engagement within complex, large-scale environments.

About the Company<br><br>A well respected group company based in Riyadh Saudi Arabia. The company invests across various asset classes including Real estate, Direct ventures, Private equity funds and public stocks. Subsidiary of the investment company also has Real Estate and other retail businesses through different structures.<br><br>About the Role<br><br>The IT Infrastructure Team Lead will oversee a hybrid IT environment spanning Microsoft Azure, Microsoft 365, on-premises data centers, enterprise networks, servers, storage, and critical business systems. The role is responsible for infrastructure design, governance, security, availability, modernization, and operational resilience across the group. The successful candidate will lead infrastructure operations, support cloud and on-premises platforms, strengthen cybersecurity controls, manage Business Continuity and Disaster Recovery activities, and guide the IT support team in delivering reliable enterprise IT services.<br><br>Responsibilities<br><br>Architect, administer, and maintain hybrid infrastructure across on-premises data centers and Microsoft Azure environments. Manage Microsoft Azure, Microsoft 365, Azure Virtual Desktop, Microsoft Entra ID, identity governance, authentication services, and access control. Configure, maintain, and optimize enterprise network infrastructure, including VPNs, firewalls, VLANs, switches, routers, and secure connectivity between business locations. Implement and manage Microsoft Intune for device enrolment, endpoint compliance, application deployment, and security policy enforcement. Manage infrastructure supporting for Business critical applications, including Microsoft Dynamics Business Central, Microsoft Dynamics GP, Microsoft Dynamics AX, and e Front. Administer Microsoft SQL Server environments, monitor database performance, and support system optimization activities. Administer core infrastructure services, including Windows Server, Microsoft Exchange, IIS, DNS, DHCP, Microsoft Active Directory, and IP Address Management. Oversee IPPBX and IP Telephony infrastructure. Manage virtualization platforms and SAN storage infrastructure. Lead endpoint security, patch management, system hardening, Change Management, Incident Management and infrastructure security standards. Design, implement, and test Business Continuity and Disaster Recovery strategies, including backup validation, recovery testing, and failover simulations. Lead, mentor, and support the IT infrastructure and support teams to ensure effective service delivery and technical capability development. Coordinate vendor support, ISP relationships, software licensing, infrastructure procurement, and remote IT operations. Maintain accurate technical documentation, including network diagrams, SOPs, asset inventories, infrastructure standards, and disaster recovery procedures.<br><br>Qualifications<br><br>Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field. Minimum 8 years of experience in IT Infrastructure, Systems Administration, or Network Engineering. Minimum 3 years of experience in a leadership, supervisory, or team lead role.<br><br>Required Skills<br><br>Cisco CCNA is required, CCNP is preferred. Microsoft AZ-305: Azure Solutions Architect Expert is required. Microsoft AZ-500: Azure Security Engineer Associate is required.<br><br>Preferred Skills<br><br>Strong hands-on experience in Microsoft Azure, Microsoft 365, Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, Windows Server 2016–2022, IIS, Microsoft Exchange, DNS, DHCP, Group Policy, Microsoft AD & AD Sites, Microsoft SQL Server, virtualization platforms, SAN storage, enterprise firewalls, VPNs, VLANs, L2/L3 switching, routing, and infrastructure troubleshooting.

The job holder is responsible for ensuring the development cybersecurity operational technology activities by monitoring, testing, identifying and dealing with cybersecurity assets threats and incidents to protect WTCO from any cyber-attacks or threats. Key Functional Accountabilities:Identify opportunities for continuous improvement, practices, cost optimization, and productivity & efficiency improvement. Ensures compliance with all applicable laws, rules, regulations, and standards within WTCO and related functions such as but not limited to (HC, HSSE, Risk, Cybersecurity, etc..). Escalate problems to ensure case/issue is closed efficiently and in a timely manner. Ensure assessing and developing the effectiveness of WTCO's' cybersecurity operational technology enhancement capabilities Ensure identifying technical vulnerabilities that may lead to a cyber breach based on the simulated cyber-attack results on assets, and the remediation of vulnerabilities on running systems, networks and applications. Ensure developing assets penetration tests and vulnerability assessments of systems and networks on a periodic basis to validate WTCO’s resilience and identify weak areas and provide recommendations on actions to be taken. Ensure protecting the confidentiality, integrity, and availability of WTCO's assets data and information, in line with WTCO's policies & procedures, and the relevant regulations and legislation. Ensure protecting the information and technical of the assets from third-party and cloud computing by applying cybersecurity operational technology requirements of cloud computing and hosting. Ensure applying cybersecurity operational technology incident response program as a plan of action that is developed based on anticipated risks and thorough post event analysis Ensure developing the identification and detection of cybersecurity operational technology events and threats in a timely manner and deal with them effectively to prevent or reduce the negative impacts on WTCO's operations. Ensure developing, collecting, analyzing and monitoring cybersecurity operational technology events to detect cyber-attacks early, with the aim of preventing or minimizing their negative impacts on WTCO’s operations. Perform all day-to-day cybersecurity operational technology on WTCO's systems and ensure that they are properly performing in accordance with WTCO's standards, procedures, and best practices. Ensure implementing cybersecurity operational technology vendor assessment across WTCO and projects. Ensure implementing cybersecurity operational technology requirements and ensure that relevant regulations and legislation are adhered to Education and Certifications:Bachelor’s degree in computer science, Information Technology, or a relevant field.

Educational Technology Specialist (EdTech Specialist)<br>Job Overview<br>Al-Andalus Foundation is seeking an Educational Technology Specialist to contribute to the development and implementation of digital education systems and educational technologies across the Foundation and its branches, support teachers and users, and improve the use of digital platforms and tools in the educational process.<br>Key Responsibilities<br>Manage and monitor e-learning platforms, learning management systems (LMS), and educational technologies. Support teachers and staff in using digital educational platforms and tools. Train users and prepare manuals and instructional materials. Evaluate new educational tools and platforms and provide recommendations regarding them. Support the development of digital educational content and activities. Oversee the integration of educational systems and platforms with other systems. Analyze data on the use of learning platforms and prepare reports and dashboards. Contribute to digital transformation projects and the application of artificial intelligence in education. Coordinate with service providers and educational platform vendors and monitor the implementation of projects and updates. Monitor the quality and effectiveness of educational technology use across branches.<br>Qualifications and Experience<br>Bachelor’s degree in Instructional Design, Educational Technology, Digital Education, Information Technology, Computer Science, Information Systems, or a related field.3–5 years** of experience in educational technology, e-learning, or digital learning platforms. Hands-on experience managing or operating LMS systems. Experience training and empowering teachers and users on educational technologies. Good knowledge of digital education tools, blended learning, and virtual classrooms. Ability to analyze usage data and prepare reports. Fluency in Arabic and English.<br>The following are preferred<br>Experience with platforms such as **Moodle, Canvas, Blackboard, Microsoft Teams for Education**, or similar. Experience in Instructional Design or the development of digital educational content. Experience with Learning Analytics or artificial intelligence applications in education. Previous experience in multi-campus educational institutions. Professional certifications in educational technology or e-learning.<br>أخصائي تقنيات التعليم<br>نبذة عن الوظيفة<br>تبحث مؤسسة الأندلس عن أخصائي تقنيات التعليم للمساهمة في تطوير وتفعيل منظومة التعليم الرقمي والتقنيات التعليمية على مستوى المؤسسة وفروعها، ودعم المعلمين والمستخدمين، وتحسين الاستفادة من المنصات والأدوات الرقمية في العملية التعليمية.<br>المسؤوليات الرئيسية<br>* إدارة ومتابعة منصات وأنظمة التعليم الإلكتروني (LMS) والتقنيات التعليمية.* دعم المعلمين والموظفين في استخدام المنصات والأدوات التعليمية الرقمية.* تدريب المستخدمين وإعداد الأدلة والمواد الإرشادية.* تقييم الأدوات والمنصات التعليمية الجديدة ورفع التوصيات بشأنها.* دعم تطوير المحتوى والأنشطة التعليمية الرقمية.* متابعة تكامل الأنظمة والمنصات التعليمية مع الأنظمة الأخرى.* تحليل بيانات استخدام منصات التعليم وإعداد التقارير ولوحات المتابعة.* المساهمة في مشاريع التحول الرقمي وتوظيف الذكاء الاصطناعي في التعليم.* التنسيق مع مزودي الخدمات والمنصات التعليمية ومتابعة تنفيذ المشاريع والتحديثات.* متابعة جودة وفاعلية استخدام التقنيات التعليمية في الفروع.<br><br>المؤهلات والخبرات<br>* بكالوريوس في **تقنيات التعليم، تكنولوجيا التعليم، التعليم الرقمي، تقنية المعلومات، علوم الحاسب، نظم المعلومات** أو تخصص ذي صلة.* خبرة **3–5 سنوات** في تقنيات التعليم أو التعليم الإلكتروني أو منصات التعلم الرقمي.* خبرة عملية في إدارة أو تشغيل أنظمة **LMS**.* خبرة في تدريب وتمكين المعلمين والمستخدمين على التقنيات التعليمية.* معرفة جيدة بأدوات التعليم الرقمي والتعلم المدمج والفصول الافتراضية.* القدرة على تحليل بيانات الاستخدام وإعداد التقارير.* إجادة العربية والإنجليزية.<br> يفضل توفر الآتي<br>* خبرة في منصات مثل **Moodle، Canvas، Blackboard، Microsoft Teams for Education** أو ما يماثلها.* خبرة في **Instructional Design** أو تطوير المحتوى التعليمي الرقمي.* خبرة في **Learning Analytics** أو تطبيقات الذكاء الاصطناعي في التعليم.* خبرة سابقة في المؤسسات التعليمية متعددة الفروع.* شهادات مهنية في تقنيات التعليم أو التعليم الإلكتروني.

Job Summary We are seeking a highly organized and proactive Project Coordinator to support the planning, execution, deployment, and closure of strategic technology, cybersecurity, infrastructure, and digital transformation projects. The Project Coordinator will work closely with Project Managers, technical teams, vendors, and stakeholders to ensure projects are delivered within agreed timelines, scope, quality standards, and organizational requirements. The role is responsible for project tracking, documentation management, meeting coordination, risk and issue monitoring, stakeholder communication, and operational readiness activities. The successful candidate will contribute to project governance, maintain project controls, support deployment activities, and ensure project documentation remains accurate and up to date throughout the project lifecycle. Key Responsibilities Project Coordination & Administration Support Project Managers in planning, execution, monitoring, and closure of projects. Maintain project schedules, action logs, risk registers, issue logs, and change request records. Track project milestones, deliverables, dependencies, and deadlines. Monitor project progress and follow up on outstanding tasks and action items. Assist in maintaining project governance documentation and project controls. Support project resource coordination and scheduling activities. Schedule & Progress Tracking Update and maintain project schedules using Microsoft Project or similar tools. Track project activities against agreed timelines and milestones. Monitor project performance and escalate potential delays or issues. Prepare weekly and monthly project status reports. Support KPI tracking and progress reporting. Stakeholder & Communication Management Coordinate project meetings, workshops, and stakeholder sessions. Schedule and organize:Project Kickoff Meetings Weekly Status Meetings Technical Workshops Handover Meetings Lessons Learned Sessions Project Closure Meetings Prepare meeting agendas, minutes of meetings (MoM), action items, and follow-up reports. Ensure timely communication between project teams, vendors, and business stakeholders. Support communication through Microsoft Teams, email, conference calls, and collaboration platforms. Risk, Issue & Change Coordination Maintain Risk Registers, Issue Logs, and Change Request Logs. Follow up on mitigation actions and resolution activities. Escalate unresolved risks and issues to the Project Manager. Track implementation of approved change requests. Deployment & Operational Readiness Support Assist with project deployment activities and rollout planning. Coordinate testing activities, UAT sessions, pilot deployments, and go-live support. Track deployment readiness checklists and acceptance criteria. Support transition-to-operations and handover activities. Assist in post-deployment stabilization and issue tracking. Documentation Management Maintain and organize project documentation including:Project Charter Project Plans Meeting Minutes Risk Register Issue Log Change Log Deployment Plans Test Plans User Acceptance Testing (UAT) Documentation Handover Documentation Operational Readiness Documentation Project Closure Reports Ensure all documentation is stored, version controlled, and accessible to relevant stakeholders. Quality & Compliance Support Support compliance with organizational policies and procedures. Ensure project documentation follows approved standards and templates. Assist with quality reviews and project audits. Support adherence to cybersecurity and information security requirements. Vendor & Team Coordination Coordinate activities between internal teams, external vendors, and contractors. Follow up on vendor deliverables and project commitments. Support procurement and onboarding activities where required. Assist in coordinating multidisciplinary technical teams. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field.2–5 years of experience in Project Coordination, PMO, Project Administration, or Project Support roles. Experience supporting IT, infrastructure, cybersecurity, cloud, telecom, or digital transformation projects. Familiarity with project management methodologies (Waterfall, Agile, or Hybrid). Preferred Certifications One or more of the following is preferred:CAPM (Certified Associate in Project Management) PMP (Project Management Professional) PMI-ACPPRINCE2 Foundation Scrum Master Certification ITIL Foundation

Job Summary We are seeking a highly organized and proactive Project Coordinator to support the planning, execution, deployment, and closure of strategic technology, cybersecurity, infrastructure, and digital transformation projects. The Project Coordinator will work closely with Project Managers, technical teams, vendors, and stakeholders to ensure projects are delivered within agreed timelines, scope, quality standards, and organizational requirements. The role is responsible for project tracking, documentation management, meeting coordination, risk and issue monitoring, stakeholder communication, and operational readiness activities. The successful candidate will contribute to project governance, maintain project controls, support deployment activities, and ensure project documentation remains accurate and up to date throughout the project lifecycle. Key Responsibilities Project Coordination & Administration Support Project Managers in planning, execution, monitoring, and closure of projects. Maintain project schedules, action logs, risk registers, issue logs, and change request records. Track project milestones, deliverables, dependencies, and deadlines. Monitor project progress and follow up on outstanding tasks and action items. Assist in maintaining project governance documentation and project controls. Support project resource coordination and scheduling activities. Schedule & Progress Tracking Update and maintain project schedules using Microsoft Project or similar tools. Track project activities against agreed timelines and milestones. Monitor project performance and escalate potential delays or issues. Prepare weekly and monthly project status reports. Support KPI tracking and progress reporting. Stakeholder & Communication Management Coordinate project meetings, workshops, and stakeholder sessions. Schedule and organize:Project Kickoff Meetings Weekly Status Meetings Technical Workshops Handover Meetings Lessons Learned Sessions Project Closure Meetings Prepare meeting agendas, minutes of meetings (MoM), action items, and follow-up reports. Ensure timely communication between project teams, vendors, and business stakeholders. Support communication through Microsoft Teams, email, conference calls, and collaboration platforms. Risk, Issue & Change Coordination Maintain Risk Registers, Issue Logs, and Change Request Logs. Follow up on mitigation actions and resolution activities. Escalate unresolved risks and issues to the Project Manager. Track implementation of approved change requests. Deployment & Operational Readiness Support Assist with project deployment activities and rollout planning. Coordinate testing activities, UAT sessions, pilot deployments, and go-live support. Track deployment readiness checklists and acceptance criteria. Support transition-to-operations and handover activities. Assist in post-deployment stabilization and issue tracking. Documentation Management Maintain and organize project documentation including:Project Charter Project Plans Meeting Minutes Risk Register Issue Log Change Log Deployment Plans Test Plans User Acceptance Testing (UAT) Documentation Handover Documentation Operational Readiness Documentation Project Closure Reports Ensure all documentation is stored, version controlled, and accessible to relevant stakeholders. Quality & Compliance Support Support compliance with organizational policies and procedures. Ensure project documentation follows approved standards and templates. Assist with quality reviews and project audits. Support adherence to cybersecurity and information security requirements. Vendor & Team Coordination Coordinate activities between internal teams, external vendors, and contractors. Follow up on vendor deliverables and project commitments. Support procurement and onboarding activities where required. Assist in coordinating multidisciplinary technical teams. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field.2–5 years of experience in Project Coordination, PMO, Project Administration, or Project Support roles. Experience supporting IT, infrastructure, cybersecurity, cloud, telecom, or digital transformation projects. Familiarity with project management methodologies (Waterfall, Agile, or Hybrid). Preferred Certifications One or more of the following is preferred:CAPM (Certified Associate in Project Management) PMP (Project Management Professional) PMI-ACPPRINCE2 Foundation Scrum Master Certification ITIL Foundation

About the Role:<br>We are a Saudi-based investment company seeking a reliable and proactive Network & IT Support Specialist to take ownership of our internal IT systems. This is a hands-on role where you will be responsible for keeping our small-scale infrastructure secure, stable, and efficient — supporting both the server room and employees' day-to-day needs. You will work closely with the IT Manager and external service providers when needed, but most tasks will be performed independently in-house.<br>Key Responsibility: <br>· Install, configure, and maintain our Windows Server environment, including regular updates, user management, and system security.· Administer and support Active Directory for account setup, access control, and group policies.· Manage backup routines using an immutable backup setup and perform regular recovery tests to ensure data protection.· Support and manage Microsoft Office 365 tools, including Exchange Online, Share Point, One Drive, and Teams.· Handle user provisioning, licensing, and access policies using Microsoft 365 Admin Center and Azure AD.· Troubleshoot Office 365 issues and provide basic training/support to employees as needed.· Maintain and support our network infrastructure: firewalls, switches, wireless access points, VLANs, DNS, DHCP, and VPN tunnels.· Monitor and maintain the physical server room setup, including UPS, cooling, rack equipment, and cabling.· Coordinate with external vendors when necessary for firmware upgrades or technical escalations.· Provide general IT support to staff, including laptops setup, troubleshooting, software installation, and hardware purchasing.· Manage and support CCTV systems, IP telephony (Grandstream PBX), and access control devices (Bio Star).· Help ensure basic IT security hygiene and assist in following internal data protection guidelines.<br>Qualifications:<br>- Bachelor’s degree in computer science, Information Technology, or a related field. - 3–5 years of experience in IT support or system/network administration. - Solid hands-on experience with: • Microsoft 365 (user management, licensing, Exchange, Teams) • Windows Server and Active Directory • Networking: firewalls, switches, VLANs, DNS/DHCP • Backup systems and troubleshooting • Familiarity with IP telephony, CCTV, and access control hardware • Experience with Aruba, Fortinet, Grand stream, or similar platforms • Certifications such as Microsoft 365 Associate, Fortinet NSE, or Comp TIA Network+/Security+<br>Location: Riyadh<br>Employment Type: Full-time, On-site

experienced and results-oriented IT Project Manager to lead and deliver strategic IT initiatives across the organization. The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards.<br><br>The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.<br><br>Key Responsibilities<br><br> Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery. Define project scope, objectives, deliverables, timelines, budgets, and resource requirements. Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes. Develop and maintain detailed project plans, schedules, and status reports. Identify, assess, and mitigate project risks and issues to minimize impact on project delivery. Manage project budgets, resources, and timelines to ensure efficient execution. Facilitate project meetings, workshops, and steering committee sessions. Ensure compliance with project governance standards, organizational policies, and quality requirements. Track and report project progress, milestones, dependencies, and key performance indicators to senior management. Support change management and ensure smooth implementation and adoption of new solutions. Foster collaboration and maintain effective communication among all project stakeholders<br><br>Requirements<br><br>Education<br><br> Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field. <br><br>Experience<br><br> Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects. Demonstrated experience managing projects throughout the full project lifecycle. Experience working within Agile, Waterfall, or hybrid project environments. <br><br>Technical & Professional Skills<br><br> Strong understanding of project management methodologies, frameworks, and best practices. Experience using project management tools such as Microsoft Project, Jira, Azure Dev Ops, or similar tools. Good understanding of the Software Development Lifecycle (SDLC). Experience managing cross-functional teams, vendors, and third-party service providers. PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable. <br><br>Soft Skills<br><br> Excellent leadership, organizational, and stakeholder management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent verbal and written communication skills in English; Arabic is an advantage. Ability to manage multiple projects and priorities in a fast-paced environment. Strong interpersonal skills with the ability to build and maintain effective working relationships.

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.<br><br>At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.<br><br>We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.<br><br>By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.<br><br>We’re looking for innovative and original thinkers to work in an environment where you can #Make Your Moment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.<br><br>If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.<br><br><br><br>Job Description<br><br>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. <br><br>This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. <br><br>In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. <br><br>Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services. <br><br> <br><br>Key Responsibilities <br><br> <br><br>Deliver Advanced Multi-Platform Support <br><br>Provide expert-level technical assistance across Windows, mac OS, and mobile platforms. <br><br>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely. <br><br>Lead Troubleshooting & Escalation Management <br><br>Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. <br><br>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently. <br><br>Support & Optimize Office IT Infrastructure <br><br>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. <br><br>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs. <br><br>Represent IT in Cross-Functional Projects <br><br>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. <br><br>Provide input on planning, implementation, and post-deployment support. <br><br>Maintain Documentation & Knowledge Sharing <br><br>Create and refine internal documentation, SOPs, and troubleshooting guides. <br><br>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.<br><br>Provide Regional Onsite Support <br><br>Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. <br><br>Ensure consistent service standards across locations. <br><br> <br><br> <br><br>Skills & Competencies <br><br> <br><br>Advanced Troubleshooting <br><br>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, mac OS, and mobile platforms. <br><br>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction. <br><br>Mac OS Expertise <br><br>Demonstrates deep proficiency in mac OS administration, including user account management, software deployment, system preferences, and device compliance. <br><br>Confidently support Apple environments in mixed-platform workplaces. <br><br>Security Awareness <br><br>Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). <br><br>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices. <br><br>Project Collaboration <br><br>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. <br><br>Provide technical input, support implementation, and ensure smooth transitions for end users. <br><br>Documentation & Knowledge Sharing <br><br>Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. <br><br>Share expertise with peers and junior staff to promote consistency and continuous learning. <br><br>Customer Service Excellence <br><br>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. <br><br>Build trust with users by resolving issues efficiently and communicating effectively. <br><br>Autonomy & Leadership <br><br>Operates independently with minimal supervision, managing priorities and resolving escalations. <br><br>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement. <br><br><br><br>Qualifications<br><br>Education <br><br>Bachelor’s degree in Information Technology, Computer Science, Computer Systems & Network or System Engineering (or equivalent experience). Certifications <br><br> Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation). <br><br>Experience Requirements <br><br>Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, mac OS, and mobile platforms. Strong experience with MDM tools (Mosyle, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills. Growth Indicators<br><br>Leads Local Support Operations <br><br>Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards. <br><br>Improves Support Processes & User Experience <br><br>Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness. <br><br>Influences Strategic IT Planning <br><br>Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need. <br><br><br><br>Additional Information<br><br>We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

Role: Account Manager Business Development (Microsoft Technology Focused) Location: Saudi Arabia (KSA) Salary : 18 K SAR<br>About Role We’re on the lookout for a Sales Account Manager to spearhead business growth in Saudi Arabia. This role is perfect for a go-getter who excels in building strong client relationships, driving sales, and expanding market presence. If you have a passion for technology consulting and thrive in fast-paced environments<br>Education & Skill Bachelor’s degree in business administration, Marketing, Computer Science, or a related field.5-7 years of experience in business development and account management, preferably in technology consulting or IT services. Proven track record of acquiring new clients and expanding existing accounts in the KSA market. Strong negotiation skills and the ability to close deals effectively. Knowledge of Microsoft cloud, security solutions, and enterprise technologies is a plus. Understanding of the Saudi business landscape and cultural nuances is a plus.<br>Roles & Responsibilities <br>Business Development & Sales Growth (Microsoft Technology Focused)<br>Drive strategic business development initiatives to acquire new clients and expand existing accounts, with a focus on Microsoft technology services and solutions. Identify high-impact opportunities in the Saudi market and cultivate strong relationships with senior decision-makers across industries. Lead sales cycles end-to-end — from opportunity qualification and solution alignment to contractnegotiations and closure — ensuring alignment with client objectives and business value delivery.<br>Client Relationship Management Serve as the primary point of contact for key clients, understanding their business needs and ensuring long-term satisfaction and retention. Strengthen relationships with enterprise and mid-market clients by proactively delivering value through Delphi’s offerings in Data, AI, Cloud and Microsoft platforms.<br>Strategic Collaboration & Market Insights Collaborate with pre-sales, delivery, and technical teams to co-create compelling solutions tailored to client requirements. Stay ahead of market trends, emerging technologies, and competitor activities in Microsoft ecosystem to inform business development strategy. Support internal leadership with account insights and performance reporting to drive growth and decision-making in the KSA region.

Role: Account Manager Business Development & Sales Growth (Microsoft Technology Focused) Location: Saudi Arabia (KSA) Salary : 18 K SAR<br>About Role We’re on the lookout for a Sales Account Manager to spearhead business growth in Saudi Arabia. This role is perfect for a go-getter who excels in building strong client relationships, driving sales, and expanding market presence. If you have a passion for technology consulting and thrive in fast-paced environments<br>Education & Skill Bachelor’s degree in business administration, Marketing, Computer Science, or a related field.5-7 years of experience in business development and account management, preferably in technology consulting or IT services. Proven track record of acquiring new clients and expanding existing accounts in the KSA market. Strong negotiation skills and the ability to close deals effectively. Knowledge of Microsoft cloud, security solutions, and enterprise technologies is a plus. Understanding of the Saudi business landscape and cultural nuances is a plus.<br>Roles & Responsibilities <br>Business Development & Sales Growth (Microsoft Technology Focused)<br>Drive strategic business development initiatives to acquire new clients and expand existing accounts, with a focus on Microsoft technology services and solutions. Identify high-impact opportunities in the Saudi market and cultivate strong relationships with senior decision-makers across industries. Lead sales cycles end-to-end — from opportunity qualification and solution alignment to contractnegotiations and closure — ensuring alignment with client objectives and business value delivery.<br>Client Relationship Management Serve as the primary point of contact for key clients, understanding their business needs and ensuring long-term satisfaction and retention. Strengthen relationships with enterprise and mid-market clients by proactively delivering value through Delphi’s offerings in Data, AI, Cloud and Microsoft platforms.<br>Strategic Collaboration & Market Insights Collaborate with pre-sales, delivery, and technical teams to co-create compelling solutions tailored to client requirements. Stay ahead of market trends, emerging technologies, and competitor activities in Microsoft ecosystem to inform business development strategy. Support internal leadership with account insights and performance reporting to drive growth and decision-making in the KSA region.

Job Purpose / Role:Lead and manage the Technology Risk Resilience function within TRD, responsible for oversight and independent challenge of the Bank’s technology resilience, stability, and operational control effectiveness. The role ensures that technology environments are resilient to disruptions through effective incident management oversight, control validation, disaster recovery readiness, and robust testing assurance across system changes and releases. The Section Head is accountable for approving resilience risk assessments, validating control effectiveness, and ensuring that weaknesses in testing, release processes, and operational readiness are identified and addressed proactively. The role provides forward-looking assurance on the Bank’s ability to prevent, withstand, and recover from technology disruptions, and supports executive decision-making through clear articulation of resilience risks and control gaps.<br>Areas Of Responsibility:Technology Resilience Framework & Oversight Define and maintain the technology resilience risk framework covering incident management, control effectiveness, and operational stability. Approve methodologies for resilience risk assessment and control validation. Ensure alignment with regulatory expectations (SAMA ITGF, NCA) and industry standards. Establish clear definitions and standards for resilience, availability, and recovery. Incident & Problem Management Oversight Oversee independent risk assessment of major incidents and systemic issues. Validate root cause analysis (RCA) quality, ensuring identification of true underlying causes and control failures. Challenge classification, prioritization, and resolution of incidents and problems. Identify patterns, recurring issues, and systemic weaknesses across incidents. Ensure lessons learned are properly defined, tracked, and implemented. Control Effectiveness Validation Oversee validation of design and operating effectiveness of key IT controls across:Change and release management Incident and problem management Batch processing and scheduling System monitoring and alerting Approve control assessment outcomes and ensure consistency across TRD. Identify control gaps, breakdowns, and weaknesses impacting system stability. Ensure follow-up and closure of control deficiencies. Testing Assurance (SIT, UAT, Regression, Performance) Establish and approve frameworks for independent assessment of testing adequacy across system changes and releases. Oversee evaluation of:Test coverage completeness Test scenario design and execution quality Regression testing effectiveness Performance and stress testing readiness Challenge testing outcomes and ensure risks are identified prior to production deployment. Validate that testing deficiencies are addressed before go-live. Release & Operational Readiness Risk Assessment Oversee risk assessment of release readiness for major deployments and system changes. Validate readiness across:Infrastructure and environment setup Data migration and reconciliation Monitoring and alerting mechanisms Support models and escalation procedures Challenge go-live decisions where resilience risks are not adequately mitigated. Ensure structured stabilization monitoring post go-live. Disaster Recovery (DR) & Business Continuity (BCP) Oversight Oversee independent validation of DR and BCP readiness from a technology perspective. Validate DR architecture, failover mechanisms, and recovery capabilities. Assess effectiveness of DR drills and simulation exercises. Identify gaps in recovery objectives (RTO/RPO) and execution readiness. Ensure alignment with regulatory expectations and internal resilience targets. Integration with Risk Analysis & Governance Provide resilience risk inputs to Risk Analysis for incorporation into enterprise risk view. Ensure integration of incident, control, and testing insights into TRD reporting. Collaborate with Governance function to ensure accurate representation of resilience risks in dashboards and reports. Ensure traceability of control weaknesses and incident trends across TRD outputs. Stakeholder Engagement & Challenge Function Engage with IT Operations, Technology Delivery, and BCM teams to challenge resilience practices and control effectiveness. Represent TRD Resilience function in governance forums, including incident review boards and release committees. Provide independent and evidence-based challenge on operational and release decisions. Influence improvements in testing, control design, and operational practices. Regulatory Compliance & Audit Readiness Ensure resilience practices align with SAMA ITGF, NCA, and other regulatory expectations. Support regulatory reviews and audits related to technology resilience and control effectiveness. Approve responses related to resilience and operational risk observations. Ensure audit readiness and defensibility of resilience assessments. Continuous Improvement & Capability Development Continuously enhance resilience frameworks, testing assurance practices, and control validation methodologies. Promote use of analytics and automation in incident analysis and control monitoring. Build and develop a team with strong expertise in testing, operations, and resilience engineering. Drive a culture of proactive risk identification and continuous improvement.<br>Qualifications & Experience:Minimum Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field Professional certifications such as CISA, CISM, ITIL, or equivalent preferred Minimum Experience: 12+ years of experience in IT operations, technology risk, or resilience-related roles within banking or financial services Strong experience in incident management, DR/BCP, testing, and control environments Deep understanding of IT operational processes and system reliability principles Familiarity with regulatory frameworks (SAMA ITGF, NCA) Language: English : Enhanced

Summary:<br>We are hiring two IT Support specialists to deliver dedicated on-site IT services to Lenovo’s local plant in Riyadh, Saudi Arabia. These two positions are split into two core responsibilities:IT Support Engineer-Deskside IT Support Engineer- Infrastructure(Important note: The hiring entity is our company, and you will be assigned to provide on-site support for Lenovo’s facility as the end client.)<br>Work Location: Building 8791,105th Street, Special Integrated Logistics Zone, Riyadh 13442, Postal Code 13442, Saudi Arabia<br>Work Type： Independent Contractor Work Hours：35-45 hours Per Week Duration Long-Term and Stable<br>IT Support Engineer-Deskside Experience: 1+ years Job Description: A Deskside Engineer provides on-site, hands-on IT support to end users. The role focuses on resolving hardware, software, and peripheral issues that cannot be handled remotely by the service desk, ensuring a smooth and productive end-user experience.<br>Responsibilities：Provide on-site Level 2 deskside support for end users, including desktops, laptops, monitors, printers, and peripherals Diagnose, troubleshoot, and resolve hardware and software issues in a timely and professional manner Perform IMACD activities (Install, Move, Add, Change, De-install) for end-user devices Support OS installation, reimaging, encryption, driver installation, and application deployment Handle incident and service request tickets via the ITSM/ticketing system and provide regular status updates to users Escalate unresolved or complex issues to L3 teams or specialized support groups when required Support user onboarding and offboarding, including device setup and access readiness Maintain and contribute to the knowledge base, documenting recurring issues, workarounds, and solutions Coordinate with third-party vendors for hardware repair, replacement, and warranty cases Ensure compliance with SLA, security, and IT policies during support delivery<br>Technical Skill:Strong knowledge of: Windows OS (Windows 10/11), Office productivity tools, Desktop/laptop hardware and peripherals Hands-on experience with: Device imaging and deployment tools (e.g., SCCM / endpoint tools) and Active Directory basics (join domain, user/group support) Familiarity with ITIL / ITSM processes Good troubleshooting, communication, and customer service skills Ability to work independently in an on-site support environment<br>Soft Skills & Competencies Strong analytical and problem-solving abilities Effective communication with technical and non-technical stakeholders Ability to prioritize and manage multiple tasks in a fast-paced environment Strong ownership mindset and attention to detail Willingness to learn and adapt to new applications and technologies Ability to work in small team and a wider global team to meet customer requirements. Adaptable to a multicultural and collaborative work environment<br>Education:Bachelor’s degree in IT, Computer Science, or related field<br>Languages Fluent English (oral and written) Mandarin (oral, optional) Arabic (oral, optional)<br><br><br><br>Job Title: IT Plant Local Support Engineer - Infrastructure Location: Riyadh, Saudi Arabia Experience: 2+ years<br>Job Description: IT infrastructure Support Engineer provides support and maintenance for IT the infrastructure on the designated site/GEO. Fulfill the service within the defined SLA levels. Oversee respective applications, systems and IT infrastructures. Support system maintenances, outages. Provide customer service for business end-users. Focuses on keeping the critical business applications running. Take part in IT related projects that affect the designated site/GEO. Act as IT ambassador for local business, deliver service monthly report to business stakeholders and manage their satisfaction to IT service.<br>Responsibilities：Keep critical IT managed applications running. Deliver support service within the IT Service Level Agreements to achieve IT and business KPIs. Support IT related change requests, projects that impact the local/regional business (including infrastructure, DWS, applications and security). Act as IT focal for the business, deliver IT service report to business mgmt. team and manage business satisfaction to IT service. Keep the IT system supporting network infrastructure maintained Maintain technical documentation, SOPs, and knowledge articles Ensure compliance with IT policies, security standards, and audit requirements<br>Technical Skill:Microsoft Windows clients intermediate level Windows servers, Active Directory services basic level Linux systems basic level Computer networking intermediate level Microsoft 365 main applications basic level Printing services basic level. Label and laser printers Android devices basic level Software and hardware troubleshooting Familiarity with ITIL process and Agile methodology. Basic knowledge of IT Cyber-security, such as application security, access management<br>Soft Skills & Competencies Strong analytical and problem-solving abilities Effective communication with technical and non-technical stakeholders Ability to prioritize and manage multiple tasks in a fast-paced environment Strong ownership mindset and attention to detail Willingness to learn and adapt to new applications and technologies Ability to work in small team and a wider global team to meet customer requirements. Adaptable to a multicultural and collaborative work environment<br>Education:Bachelor’s degree in IT, Computer Science, or related field<br>Languages Fluent English (oral and written) Mandarin (oral, optional) Arabic (oral, optional)

The IT Incident Manager is responsible for the end-to-end management of IT incidents across the organization, ensuring that all incidents are responded to, resolved, and communicated in a timely and effective manner. This role is central to minimizing the business impact of IT disruptions and driving continuous service improvement through root cause analysis and proactive measures.<br>The IT Incident Manager works cross-functionally with technical teams, business stakeholders, and senior leadership, acting as the primary point of accountability during major incidents and service outages.<br>Key Responsibilities:<br>Incident Lifecycle Management Own and manage the full incident lifecycle — from detection and logging to resolution and closure — in accordance with ITIL best practices. Coordinate incident response across technical teams, vendors, and business stakeholders to ensure swift restoration of services. Drive Major Incident Management (MIM) bridges, maintaining clear communication and decisive escalation throughout. Ensure all incidents are accurately categorized, prioritized, and documented in the ITSM platform. Communication & Stakeholder Management Produce timely, clear incident notifications and status updates for technical teams, management, and affected end users. Serve as the primary escalation point for Severity 1 and Severity 2 incidents. Chair post-incident review (PIR) meetings and publish incident reports to leadership. Process & Continuous Improvement Define, maintain, and improve incident management processes, playbooks, and runbooks. Track incident trends and produce KPI dashboards and SLA performance reports. Identify recurring incidents and work with Problem Management to drive root cause elimination. Champion a culture of continual service improvement across IT Operations. Governance & Compliance Ensure incident management activities align with organizational policies, regulatory requirements, and audit expectations. Maintain and test incident escalation matrices and on-call rosters. Collaborate with Change Management to assess incident-to-change correlation.<br>Job Requirements:<br>Nationality:Saudi Education:Bachelor's degree in information technology, Computer Science, or a related field. ITIL Foundation certification (v3 or v4) mandatory; ITIL Practitioner or Managing Professional preferred. Experience:Minimum 4–6 years of experience in IT Service Management, with at least 2 years in an Incident Management role. Proven experience managing Major Incidents in complex, multi-vendor IT environments. Skills and Knowledge:Proficiency with ITSM platforms such as Service Now, Jira Service Management, or BMC Remedy. Strong understanding of IT infrastructure, cloud platforms, and enterprise application environments. Excellent written and verbal communication skills, with the ability to communicate technical issues to non-technical audiences. Demonstrated ability to work under pressure, managing multiple priorities in a fast-paced environment.<br>Location:Jeddah

Responsibilities<br>About the team:<br>The Cloud Security team is responsible for the security assurance of Byte Dance enterprise businesses and the underlying cloud platform, covering areas such as security architecture, SDLC, vulnerability management, security incident response, and security compliance. The team aim to ensure the security and stability of the Byte Dance cloud platforms while enabling the success of the cloud business.<br><br>The Chief Information Security Officer (CISO) is responsible for the overall cybersecurity posture of the organization and for ensuring compliance with applicable cybersecurity laws, regulations, and regulatory frameworks, including the National Cybersecurity Authority (NCA) Essential Cybersecurity Controls (ECC) within the Kingdom of Saudi Arabia (KSA).<br><br>The CISO will provide independent executive leadership and oversight across cybersecurity governance, risk management, and security operations. The role requires a pragmatic, business-oriented leader with strong expertise in cybersecurity, cloud security, and modern technology environments, capable of ensuring that cybersecurity risks are identified, managed, and reported in alignment with the organization's risk appetite and regulatory expectations.<br><br>You’ll collaborate closely with senior executives. This role offers the opportunity to shape strategic outcomes, reduce risk exposure, and drive secure innovation across complex, interconnected ecosystems.<br><br>Responsibilities:<br>Cybersecurity Governance & Leadership:<br>- Establish and maintain enterprise-wide cybersecurity governance in line with SAMA CSF and NCA ECC requirements.<br>- Ensure clear ownership, accountability, and segregation of duties across cybersecurity functions.<br>- Advise executive management on cybersecurity risks, threats, and control effectiveness.<br>- Ensure cybersecurity considerations are embedded into corporate governance and enterprise risk management.<br><br>Cybersecurity Risk Management & Compliance:<br>- Own and oversee the cybersecurity risk management framework.<br>- Ensure continuous compliance with applicable regulations and industry good practices.<br>- Ensure timely remediation of audit findings and regulatory observations.<br>- Act as the primary point of accountability for cybersecurity matters with regulators.<br><br>Security Operations & Technology Oversight:<br>- Oversee cybersecurity operations including monitoring, detection, vulnerability management, IAM, and incident response.<br>- Ensure effective prevention, detection, response, and recovery capabilities.<br>- Govern the selection and operation of cybersecurity technologies.<br>- Ensure security by design across infrastructure, applications, cloud, and data platforms.<br><br>Incident Management & Cyber Resilience:<br>- Ensure effective incident response and cyber crisis management.<br>- Lead executive coordination during material cybersecurity incidents.<br>- Ensure alignment with business continuity and disaster recovery.<br>- Oversee post-incident reviews.<br><br>Third-Party & Outsourcing Cybersecurity:<br>- Ensure third-party cybersecurity risks are identified and managed.<br>- Ensure compliance of vendors with regulatory and contractual obligations.<br>- Oversee outsourced and managed security services.<br><br>People, Culture & Capability:<br>- Establish and maintain a compliant cybersecurity operating model.<br>- Develop national cybersecurity talent in alignment with Saudization.<br>- Promote cybersecurity awareness and culture.<br>- Ensure adequate resourcing and training.<br><br>Authority & Decision Rights:<br>- Define cybersecurity policies and standards.<br>- Escalate risks and incidents to executive management.<br>- Approve or reject cybersecurity risk acceptances.<br><br>Qualifications<br>Minimum Qualifications:<br>- Education: A bachelor’s degree in computer science, computer engineering, information technology, or a related field.<br>- Experience: 5+ years of relevant experience in security strategy, cybersecurity governance, risk management, or related domains.<br>- Security Frameworks Knowledge: Familiarity with industry standards such as OWASP, SANS CWE Top 25, ISO 27001, PCI DSS, NIST, and SAMA/NCA frameworks.<br>- Proven executive leadership in cybersecurity governance, risk management, and regulatory compliance.<br>- Strong experience engaging with Boards, regulators, and senior executives on cybersecurity matters.<br>- Ability to translate complex cybersecurity risks into clear business and risk implications<br>- Demonstrated leadership in building high-performing cybersecurity teams and national talent.<br><br>Preferred Qualifications:<br>- Sound decision-making and crisis leadership during material cybersecurity incidents Proven executive leadership in cybersecurity governance, risk management, and regulatory compliance.<br>- End-to-end security design and strategic roadmap of cloud security products and services.<br>- CISSP, CISM, CCSP, GIAC Certifications<br><br>About Us<br>Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.<br><br><br>Why Join Byte Dance<br>Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<br>As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br>Diversity & Inclusion<br>Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities<br>About the team:<br>The Cloud Security team is responsible for the security assurance of Byte Dance enterprise businesses and the underlying cloud platform, covering areas such as security architecture, SDLC, vulnerability management, security incident response, and security compliance. The team aim to ensure the security and stability of the Byte Dance cloud platforms while enabling the success of the cloud business.<br><br>The Chief Information Security Officer (CISO) is responsible for the overall cybersecurity posture of the organization and for ensuring compliance with applicable cybersecurity laws, regulations, and regulatory frameworks, including the National Cybersecurity Authority (NCA) Essential Cybersecurity Controls (ECC) within the Kingdom of Saudi Arabia (KSA).<br><br>The CISO will provide independent executive leadership and oversight across cybersecurity governance, risk management, and security operations. The role requires a pragmatic, business-oriented leader with strong expertise in cybersecurity, cloud security, and modern technology environments, capable of ensuring that cybersecurity risks are identified, managed, and reported in alignment with the organization's risk appetite and regulatory expectations.<br><br>You’ll collaborate closely with senior executives. This role offers the opportunity to shape strategic outcomes, reduce risk exposure, and drive secure innovation across complex, interconnected ecosystems.<br><br>Responsibilities:<br>Cybersecurity Governance & Leadership:<br>- Establish and maintain enterprise-wide cybersecurity governance in line with SAMA CSF and NCA ECC requirements.<br>- Ensure clear ownership, accountability, and segregation of duties across cybersecurity functions.<br>- Advise executive management on cybersecurity risks, threats, and control effectiveness.<br>- Ensure cybersecurity considerations are embedded into corporate governance and enterprise risk management.<br><br>Cybersecurity Risk Management & Compliance:<br>- Own and oversee the cybersecurity risk management framework.<br>- Ensure continuous compliance with applicable regulations and industry good practices.<br>- Ensure timely remediation of audit findings and regulatory observations.<br>- Act as the primary point of accountability for cybersecurity matters with regulators.<br><br>Security Operations & Technology Oversight:<br>- Oversee cybersecurity operations including monitoring, detection, vulnerability management, IAM, and incident response.<br>- Ensure effective prevention, detection, response, and recovery capabilities.<br>- Govern the selection and operation of cybersecurity technologies.<br>- Ensure security by design across infrastructure, applications, cloud, and data platforms.<br><br>Incident Management & Cyber Resilience:<br>- Ensure effective incident response and cyber crisis management.<br>- Lead executive coordination during material cybersecurity incidents.<br>- Ensure alignment with business continuity and disaster recovery.<br>- Oversee post-incident reviews.<br><br>Third-Party & Outsourcing Cybersecurity:<br>- Ensure third-party cybersecurity risks are identified and managed.<br>- Ensure compliance of vendors with regulatory and contractual obligations.<br>- Oversee outsourced and managed security services.<br><br>People, Culture & Capability:<br>- Establish and maintain a compliant cybersecurity operating model.<br>- Develop national cybersecurity talent in alignment with Saudization.<br>- Promote cybersecurity awareness and culture.<br>- Ensure adequate resourcing and training.<br><br>Authority & Decision Rights:<br>- Define cybersecurity policies and standards.<br>- Escalate risks and incidents to executive management.<br>- Approve or reject cybersecurity risk acceptances.<br><br>Qualifications<br>Minimum Qualifications:<br>- Education: A bachelor’s degree in computer science, computer engineering, information technology, or a related field.<br>- Experience: 5+ years of relevant experience in security strategy, cybersecurity governance, risk management, or related domains.<br>- Security Frameworks Knowledge: Familiarity with industry standards such as OWASP, SANS CWE Top 25, ISO 27001, PCI DSS, NIST, and SAMA/NCA frameworks.<br>- Proven executive leadership in cybersecurity governance, risk management, and regulatory compliance.<br>- Strong experience engaging with Boards, regulators, and senior executives on cybersecurity matters.<br>- Ability to translate complex cybersecurity risks into clear business and risk implications<br>- Demonstrated leadership in building high-performing cybersecurity teams and national talent.<br><br>Preferred Qualifications:<br>- Sound decision-making and crisis leadership during material cybersecurity incidents Proven executive leadership in cybersecurity governance, risk management, and regulatory compliance.<br>- End-to-end security design and strategic roadmap of cloud security products and services.<br>- CISSP, CISM, CCSP, GIAC Certifications<br><br>About Us<br>Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.<br><br><br>Why Join Byte Dance<br>Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<br>As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br>Diversity & Inclusion<br>Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

The Oracle Fusion Development Manager is a key leadership role within the IT Development at Saudi National Bank (SNB). The role is responsible for leading the development, enhancement, integration, and support of Oracle Fusion Cloud applications, ensuring alignment with business objectives, enterprise architecture standards, and regulatory requirements. The position provides technical leadership, manages development resources and vendors, and oversees the successful delivery of Oracle Fusion initiatives across Finance, Human Capital Management (HCM), Procurement, and other enterprise business domains.<br>Key Responsibilities Lead and manage Oracle Fusion development teams responsible for application enhancements, integrations, extensions, and production support. Define development strategies, technical standards, and best practices for Oracle Fusion Cloud solutions. Collaborate with business stakeholders, Enterprise Architecture, EPD, Information Security, and IT Operations to deliver business solutions. Oversee the complete Software Development Life Cycle (SDLC), including solution design, development, testing, deployment, and post-production support. Manage Oracle Fusion releases, patches, upgrades, and impact assessments. Ensure compliance with enterprise architecture standards, security policies, audit requirements, and banking regulations. Review and approve technical solution designs, integrations, customizations, and extensions. Manage third-party vendors and implementation partners to ensure delivery quality and adherence to project timelines. Monitor system performance, application availability, and service levels, ensuring timely resolution of production issues. Drive continuous improvement initiatives by adopting Oracle Fusion Cloud best practices and emerging technologies. Mentor technical teams, develop staff capabilities, and promote a culture of innovation and continuous learning.<br>Education Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related discipline. Master’s degree is considered an advantage. Experience Minimum of 8 years of experience in enterprise application development, implementation, and support. Minimum of 5 years of experience in a leadership or management role overseeing application development teams. Proven experience delivering Oracle Fusion Cloud solutions within large enterprise organizations, preferably in the banking or financial services sector. Technical Skills Strong knowledge of Oracle Fusion Cloud architecture and application development framework. Hands-on experience with Oracle Integration Cloud (OIC), REST/SOAP APIs, and Oracle Fusion integration technologies. Experience with Oracle Visual Builder (VB/VBCS), BI Publisher, OTBI, HDL, and FBDI. Understanding of Oracle Fusion extensibility, security model, and application configuration. Experience with Java and PL/SQL is desirable. Familiarity with Dev Ops tools, CI/CD practices, and source code management. Good understanding of cloud security, identity and access management (IAM), and data protection standards. Preferred Certifications Oracle Cloud Infrastructure (OCI) Foundations Associate. Oracle Fusion Cloud Applications Certification in one or more functional domains (Financials, HCM, or Procurement). Oracle Integration Cloud (OIC) Certification. Location Jeddah, Saudi Arabia

As a Technology Architect at Müller's Solutions, you will be key in designing and managing cutting-edge technology solutions that drive our business forward. Your role will involve collaborating with technical teams and business stakeholders to create architecture solutions that align with organizational goals while fostering innovation and ensuring scalability. You will leverage your technical expertise to guide the integration of various systems and technologies.<br><br>Responsibilities:<br><br> Design and develop technology architecture frameworks and guidelines that ensure best practices are followed across the organization Collaborate with cross-functional teams to assess current technology systems and identify opportunities for improvement and innovation Evaluate new technologies and tools for potential adoption, ensuring alignment with existing systems and strategic objectives Provide architectural oversight during the implementation of technology solutions, ensuring compliance with established architecture standards Develop and maintain architecture documentation, including diagrams, specifications, and architecture models to support project teams Mentor and provide technical guidance to junior architects and technical teams, promoting a culture of continuous learning and improvement<br><br>Requirements<br><br>Requirements:<br><br> Bachelor's degree in Computer Science, Information Technology, or a related field 5+ years of experience in technology architecture or a related area, with a strong understanding of system design and integration Proven experience with enterprise architecture frameworks and methodologies Excellent knowledge of cloud computing technologies, infrastructure design, and emerging technology trends Strong analytical and problem-solving skills with an ability to think strategically and understand business objectives Effective communication skills, with a talent for presenting complex concepts to stakeholders in a transparent manner<br><br>Preferred qualifications:<br><br>Master's degree in a relevant field Certifications in architecture methodologies (such as TOGAF) or cloud platforms (AWS, Azure) ITIL certification is preferred Experience with Dev Ops practices and tooling to enhance collaboration between development and operations teams<br><br>Benefits<br><br>1- Attractive Package.<br><br>2- Family Benefits.<br><br>3- Visa.<br><br>4-Air Tickets.

???? We’re Hiring: Information Systems Analyst – SAP<br>We’re looking for an Information Systems Analyst to join our team in Dammam, Saudi Arabia.<br>???? Key Requirements:<br>• Bachelor’s degree in MIS, Information Systems, Computer Science, or a related IT field• 1–2 years of relevant experience as an Information Systems Analyst or in a similar role• 1–2 years of hands-on experience with SAP• Experience or exposure to ERP implementation/support is preferred• Familiarity with Power BI and data analytics• Strong knowledge of MS Office Suite• Fluent Arabic and English communication skills• Strong analytical, problem-solving, and communication skills<br>???? Key Responsibilities:• Support SAP/ERP implementation and system improvement initiatives• Gather business requirements and analyze business processes• Support workshops, user training, and system adoption• Collaborate with technical and functional teams on system integration and enhancements• Prepare system documentation, user manuals, and training materials• Provide SAP/ERP end-user support and assist with issue resolution• Identify opportunities to improve and streamline business processes• Support reporting and data analysis activities<br>???? Location: Dammam, Saudi Arabia<br>???? Ideal Profile:<br>We are specifically looking for candidates with relevant Information Systems Analyst experience and 1–2 years of SAP experience.<br>???? Interested candidates: Please share your CV if your experience closely matches the requirements above.<br>Please share this opportunity with your professional network.