CS Cart Jobs in Saudi

We are looking for a skilled and detail-oriented IT Project Manager to lead and coordinate infrastructure and IT services operations projects in a banking environment. This role is critical to ensuring successful delivery of high-availability, secure, and compliant IT systems that support day-to-day banking operations. The ideal candidate will have hands-on experience managing projects involving infrastructure upgrades, network/security improvements, data center initiatives, or ITSM process enhancements, within the framework of banking sector compliance and operational rigor.<br>Key Responsibilities:Project Planning & Execution:Define project scope, goals, deliverables, timelines, and resource plans for infrastructure and IT service operations projects. Stakeholder Coordination:Collaborate with infrastructure teams, security, business units, compliance, and external vendors to ensure alignment and delivery against project objectives. Risk & Compliance Management:Ensure projects adhere to banking regulatory, cybersecurity, and audit requirements . Proactively identify and manage risks and issues. Service Operations Focus:Drive initiatives related to ITSM improvements, including incident, change, and problem management processes aligned with ITIL best practices. Infrastructure Project Delivery:Manage deployment of hardware, software, cloud services, and networking infrastructure, including upgrades, migrations, and automation. Reporting & Communication:Provide timely updates on project progress, risks, and mitigation strategies to project sponsors and steering committees. Vendor Oversight:Coordinate with third-party vendors to ensure contract terms, deliverables, and SLAs are met within banking-specific compliance guidelines.<br>Required Qualifications:<br>Bachelor’s degree in Engineering , Computer Science, Information Technology, or a related field.5+ years of experience in IT project management, with 3+ years in banking or financial services. Experience managing projects in IT infrastructure, IT operations, or IT service management domains. Familiarity with ITSM tools and practices (e.g., BMC Remedy). Working knowledge of ITIL framework. Strong understanding of regulatory and compliance requirements within financial institutions (e.g., data protection, audit trails, segregation of duties). Project management certification such as PMPPreferred Skills & Experience:Experience in delivering cloud migration, data center transformation, or endpoint security projects in banking. Exposure to cybersecurity standards and practices. Familiarity with Agile or hybrid delivery methods. Experience coordinating across multiple business units and BT towers in a matrixed environment.<br><br>Soft Skills:<br>Strong organizational and multitasking abilities. Excellent communication and stakeholder management skills. Analytical mindset with a proactive approach to problem-solving. Ability to thrive in a high-pressure, regulated environment.

We are looking for a motivated IT GRC Specialist to join our team. In this role, you will support the development and implementation of IT Governance, Risk, and Compliance (GRC) practices, helping ensure effective governance, regulatory compliance, and risk management across the organization. This is an excellent opportunity for professionals with a passion for IT governance, information security, and continuous improvement to grow their careers in a dynamic and collaborative environment.<br><br>Key Responsibilities<br><br> Develop, implement, and maintain the organization's IT Governance, Risk, and Compliance<br><br>(GRC) framework.<br><br> Establish and monitor IT governance policies, standards, procedures, and controls. Identify, assess, and monitor IT-related risks, ensuring appropriate mitigation strategies are<br><br>implemented.<br><br> Maintain the IT risk register and track remediation activities to closure. Ensure compliance with applicable regulatory, legal, and organizational requirements. Coordinate internal and external IT audits and facilitate the resolution of audit findings. Monitor compliance with information security policies, standards, and control frameworks. Develop and report IT governance, risk, and compliance metrics and Key Risk Indicators<br><br>(KRIs) to management.<br><br> Support business continuity, disaster recovery, and operational resilience initiatives from a<br><br>governance perspective.<br><br> Provide guidance and awareness on governance, risk management, and compliance<br><br>requirements across the organization.<br><br> Continuously improve GRC processes in alignment with industry best practices and<br><br>organizational objectives.<br><br>Qualifications And Experience<br><br>Bachelor's degree in Information Technology, Computer Science, Information Security, Risk <br><br>Management, Business Administration, or a related field.<br><br>Professional certifications such as COBIT Foundation, ITIL Foundation, ISO/IEC 27001 <br><br>Foundation, CISA (or working toward certification) are preferred.<br><br>2–4 years of experience in IT Governance, Risk Management, Compliance (GRC), <br><br>Information Security, IT Audit, or a related IT role.<br><br>Basic knowledge of IT governance frameworks such as COBIT, ISO/IEC 27001, NIST, and <br><br>ITIL.<br><br> Experience supporting IT risk assessments, compliance activities, internal audits, and policy<br><br>development.<br><br> Familiarity with regulatory requirements, internal controls, and risk management principles. Experience preparing governance reports, maintaining risk registers, and tracking<br><br>remediation activities.<br><br> Strong analytical, documentation, communication, and stakeholder coordination skills.

We are looking for a motivated and detail-oriented fresh graduate to join our team as an Information Security Analyst. In this role, you will support the protection of our systems, networks, and data by monitoring threats, identifying vulnerabilities, and ensuring compliance with security policies. You will work closely with our IT team and gain hands-on experience in cybersecurity operations.<br><br>Key Responsibilities<br><br>Monitor security alerts and investigate potential threats and incidents Assist in identifying and assessing system and network vulnerabilities Support the implementation and enforcement of security policies and procedures Perform regular security audits and compliance checks Maintain and update security documentation and reports Coordinate with the IT team to ensure security best practices are followed Stay up to date with the latest cybersecurity threats and trends<br><br>Requirements<br><br>Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field Fresh graduate or up to 1 years of experience Basic understanding of networking, operating systems, and security concepts Familiarity with security tools and frameworks (e.g. firewalls, SIEM, IDS/IPS) is a plus Comp TIA Security+ or any relevant certification is a plus Analytical mindset with strong attention to detail Good communication skills in Arabic and English<br><br>Benefits<br><br>Competitive salary Performance bonus Comprehensive medical insurance Training & development opportunities

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Qiddiya Investment Company is seeking a diligent and strategic individual to join our team as a Senior Specialist - IT Strategy and Planning.<br> In this role, you will support the development and implementation of IT strategies and plans that align with the company's vision and operational objectives.<br> Key Responsibilities Assist in the development and documentation of IT strategic plans, roadmaps, and initiatives.<br> Collaborate with various IT and business units to gather requirements and align IT strategies with business needs.<br> Conduct research and analysis of emerging technologies and industry trends to support informed decision-making.<br> Monitor and report on the progress of IT strategic projects and initiatives.<br> Support performance measurement activities by defining and tracking key performance indicators (KPIs) related to IT strategy.<br> Prepare presentations and reports for senior management on IT strategy and planning matters.<br> Participate in stakeholder meetings to ensure alignment and effective communication across teams.<br> Support risk assessment and mitigation activities related to IT strategy implementation.<br> Bachelor's degree in Information Technology, Computer Science, or a related field.<br> 3+ years of experience in IT strategy, planning, or related roles.<br> Strong analytical and problem-solving skills.<br> Good knowledge of IT governance, architecture, and emerging technologies.<br> Excellent communication and interpersonal skills.<br> Ability to work collaboratively in a fast-paced, dynamic environment.<br> Experience with project management or relevant certifications is a plus.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Responsible for fully executing the daily operations, maintenance, and training for National Guard simulators, computers, and associated training equipment across all sites and fields. Duties include performing scheduled and unscheduled maintenance, setting up and disassembling simulator systems, preparing required training scenarios, and adhering to technical manuals and safety standards. Additional responsibilities cover managing equipment custody, handling supply operations and inventory control, executing project plans, preparing technical reports, and performing all related administrative tasks.<br><br>Requirements<br><br>Bachelor's degree or diploma in Engineering, Computer Science, Information Technology, or a related technical field Proven experience in operating, maintaining, and troubleshooting simulation systems, technical equipment, and hardware Willingness to travel and work across various field sites as required by operations Saudi National only

Role purpose:The IT Security Analyst plays a critical role in safeguarding an organization’s IT systems, networks, and data from cyber threats. This role involves implementing security measures, monitoring vulnerabilities, and responding to incidents to ensure the organization’s digital assets are protected.<br>Key responsibilities:Deploy, configure, and manage security tools such as firewalls, antivirus software, and intrusion detection systems (IDS/IPS). Implement security protocols and policies to protect data and systems. Monitor networks and systems for potential security breaches or anomalies. Utilize SIEM tools to analyze logs and alerts, investigating suspicious activities. Act as the first responder for cybersecurity incidents, including detection, containment, and eradication. Conduct post-incident reviews to identify root causes and implement preventive measures. Perform vulnerability assessments and penetration testing to identify security gaps. Work with IT teams to prioritize and remediate vulnerabilities. Ensure the organization complies with relevant security standards and regulations (e.g., GDPR, PCI-DSS, ISO 27001). Maintain detailed documentation of security policies, incidents, and procedures. Conduct regular training sessions to educate employees about cybersecurity best practices. Promote awareness of phishing, social engineering, and secure data handling. Collaborate with IT teams to design and implement secure infrastructure solutions. Liaise with external vendors and auditors to assess and improve security measures.<br>Qualifications:Bachelor’s degree in computer science, Cybersecurity, Information Technology, or a related field.2 – 4 years in IT security or a related role. Professional certificate in Comp TIA Security+, Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP) or Certified Cybersecurity (CC) and GIAC Security Essentials (GSEC).

IT & Digital Transformation Engineer About the Role We are looking for a highly driven IT & Digital Transformation Engineer to lead and support the company’s digital transformation, productivity systems, ERP development, AI automation, and IT infrastructure. This role is ideal for someone who combines strong technical skills with business understanding, process improvement mindset, and the ability to build practical digital solutions that improve speed, efficiency, accuracy, and productivity across departments. The candidate will work closely with management and department heads to identify operational gaps, automate workflows, improve internal systems, and ensure that the company’s technology environment is secure, reliable, and scalable. Key Responsibilities Digital Transformation & Productivity Lead digital transformation initiatives across the company to improve productivity, efficiency, and operational speed. Analyze current business processes and identify opportunities for automation, system improvement, and workflow optimization. Build and implement practical digital solutions for different departments such as Operations, HR, Finance, Supply Chain, Marketing, Sales, Roastery, Kitchen, and Customer Experience. Develop internal tools, dashboards, forms, workflows, and reporting systems to reduce manual work and improve decision-making. Support a culture of continuous improvement through technology, automation, and lean digital processes. AI, Automation & Software Solutions Design, build, and manage AI-powered tools and AI agents to support business functions and increase productivity. Automate repetitive tasks using AI tools, APIs, workflow automation platforms, and internal software solutions. Build department-specific systems that help teams complete tasks faster, with better accuracy and less dependency on manual follow-up. Evaluate, test, and implement new technologies that can improve company performance. Work with third-party developers or software vendors when needed to deliver custom solutions. ERP System Management & Development Oversee the company’s ERP system and ensure it is properly configured, maintained, and used effectively. Identify ERP gaps and recommend improvements to support business operations. Coordinate with departments to ensure ERP data accuracy, workflow alignment, user access control, and reporting efficiency. Support ERP integrations with other systems such as POS, accounting, inventory, HR, e-commerce, CRM, and productivity tools. Work with ERP vendors or implementation partners to improve modules, fix issues, and develop new features. IT Infrastructure & Cybersecurity Ensure the reliability, security, and efficiency of the company’s IT infrastructure. Manage and monitor company hardware, software, networks, cloud services, user accounts, and access permissions. Implement cybersecurity best practices to protect company data, systems, and digital assets. Maintain proper backup, recovery, access control, and data protection procedures. Monitor risks related to email security, user access, passwords, devices, cloud platforms, and third-party applications. Support compliance with internal IT policies and cybersecurity standards. Productivity Systems & Tools Administer and improve productivity platforms such as Click Up, Microsoft 365, Google Workspace, communication tools, and task management systems. Build workflows, automations, dashboards, templates, and reporting structures inside productivity systems. Ensure proper usage of project management and task management systems across departments. Train and support employees on using digital tools effectively. Monitor system adoption and recommend improvements to increase accountability and execution speed. Data, Reporting & Business Intelligence Build dashboards and reports to help management track performance, productivity, operational efficiency, and department KPIs. Connect data from different systems to create useful insights for decision-making. Improve data accuracy, structure, and visibility across the company. Support departments in creating automated reports instead of manual spreadsheets when possible. Vendor & Technical Support Management Coordinate with software vendors, ERP providers, IT service providers, and external developers. Evaluate new software, tools, subscriptions, and platforms before implementation. Provide technical support and troubleshooting for employees when needed. Maintain documentation for systems, workflows, access permissions, integrations, and technical processes. Requirements Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or a related field. Strong understanding of IT systems, software solutions, ERP systems, automation, and digital transformation. Experience with ERP systems, business applications, system integrations, or workflow automation. Good knowledge of cybersecurity fundamentals, access control, cloud platforms, and IT infrastructure. Ability to analyze business processes and convert them into practical digital solutions. Experience with productivity tools such as Click Up, Microsoft 365, Google Workspace, Notion, Monday.com, or similar platforms. Basic to intermediate programming or scripting knowledge is preferred. Experience with APIs, automation tools, databases, dashboards, or AI tools is a strong advantage. Strong problem-solving skills and ability to work with different departments. Good communication skills in English; Arabic is a plus. Ability to manage multiple projects and priorities in a fast-paced environment. Preferred Skills Experience with AI agents, automation platforms, and no-code/low-code tools. Knowledge of ERP platforms such as Odoo, Zoho, Microsoft Dynamics, Oracle Net Suite, SAP Business One, or similar systems. Experience with POS, inventory, accounting, HR, CRM, or e-commerce system integrations. Knowledge of Power BI, Looker Studio, Excel Power Query, SQL, or dashboarding tools. Understanding of Lean thinking, process improvement, and operational excellence. Experience in F&B, retail, hospitality, or multi-branch operations is a plus. Key Competencies Digital transformation mindset Business process analysis Automation and productivity improvement Technical problem solving Cybersecurity awareness ERP and systems thinking Project management Data-driven decision making Cross-functional collaboration Continuous improvement Role Objective The main objective of this role is to make the company faster, smarter, more secure, and more productive by developing practical technology solutions, improving ERP performance, building automation systems, and enabling every department to work with better tools, better data, and less manual effort. Job Type Full-time Department IT / Digital Transformation Reporting Line CEO / General Manager / Head of Operations

About the Job IT Manager — Manufacturing & Retail| Riyadh, Saudi Arabia | Full-Time | On-Site<br>A leading Saudi sweets and bakery company running both a production facility and a growing multi-branch retail network across the Kingdom — operating on integrated ERP, POS, and inventory systems that must stay live every single day, from the production line to the last branch. The role owns the full IT function end-to-end — spanning factory systems, branch operations, infrastructure, and cybersecurity — and is directly accountable for production continuity, branch uptime, and operational stability. Company name shared after initial screening.<br>About the Role:We're looking for an IT Manager who has actually run technology across both a production environment and a multi-branch operation — not someone whose career sat inside a corporate office IT desk, or who only managed tickets in a help-desk queue. You understand what it means when a POS goes down at peak hour or a production line system stalls mid-shift, you've been close to manufacturing systems and production-line automation, you know how to keep ERP, inventory, and shop-floor systems talking to each other, and you can lead a small team that moves fast under operational pressure. This is not a role where IT waits for tickets; it's a role where IT predicts problems before the factory or the branches feel them. If your experience is purely corporate IT, internal applications, or single-site support with no exposure to production or multi-branch environments, this role isn't the right fit.<br>Key Responsibilities<br>Own the full IT function across the factory and all branches — infrastructure, networks, ERP, POS, and end-user systems Support production-line systems and any automation/MES layer, ensuring continuity across production shifts Provide direct, hands-on support for POS and cashier systems to ensure 100% branch operational continuity Maintain, update, and optimize ERP integration across production, inventory, and branch operational workflows Plan, develop, and improve network infrastructure and connectivity across the factory and branches Lead the IT team — assign work, manage performance, and ensure issue resolution within agreed SLAsOversee execution of technical projects with strict adherence to timelines, scope, and deliverables Enforce data protection, information security, and cybersecurity best practices across all systems Identify and escalate technology risks proactively; act as the IT business partner to operations and production leadership.<br><br>Requirements:<br>Minimum 5 years of IT leadership experience, with at least 2 years managing IT in a manufacturing, F&B production, or multi-branch retail environment — this is a requirement, not a preference Bachelor's degree in Information Technology, Computer Science, or a related field. Hands-on, working-level experience with ERP platforms (any of Oracle, SAP, Microsoft Dynamics, Odoo), POS systems, and network infrastructure — actual usage, not vendor-managed exposure. Exposure to production-line systems, manufacturing automation, or MES is a strong advantage Based in or willing to relocate to Riyadh

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support: Provide expert-level technical assistance across Windows, macOS, and mobile platforms. Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting &amp; Escalation Management: Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support &amp; Optimize Office IT Infrastructure: Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects: Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation &amp; Knowledge Sharing: Create and refine internal documentation, SOPs, and troubleshooting guides. Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support: Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. Ensure consistent service standards across locations.</li></ul><p>Skills &amp; Competencies</p><ul><li>Advanced Troubleshooting: Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise: Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness: Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration: Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation &amp; Knowledge Sharing: Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence: Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy &amp; Leadership: Operates independently with minimal supervision, managing priorities and resolving escalations. Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p>Growth Indicators</p><ul><li>Leads Local Support Operations: Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.</li><li>Improves Support Processes &amp; User Experience: Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.</li><li>Influences Strategic IT Planning: Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor's degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).</li><li>Certifications: Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li>Experience Requirements: Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, macOS, and mobile platforms. Strong experience with MDM tools (Jamf Pro, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands-on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc.) hardware issues will be an added advantage. Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever-changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills.</li></ul><p></p></section>

Senior Manager – IT Digital Transformation Location: Riyadh, Saudi Arabia Employment Type: Full-time Workplace: On-site<br>About the Role We are seeking an experienced Senior Manager – IT Digital Transformation to lead enterprise-wide digital initiatives that accelerate business growth, optimize operations, and enhance customer experience. This role is responsible for developing and executing digital transformation strategies, driving innovation, modernizing business processes, and enabling the adoption of emerging technologies across the organization. The successful candidate will collaborate with business and technology leaders to deliver high-impact transformation programs while fostering a culture of innovation, agility, and continuous improvement.<br>Key Responsibilities Develop and execute the organization's digital transformation roadmap aligned with strategic business objectives. Identify, evaluate, and implement emerging technologies including Artificial Intelligence (AI), Robotic Process Automation (RPA), Cloud Computing, Data Analytics, and IoT solutions. Lead business process transformation initiatives to improve operational efficiency, productivity, and scalability. Partner with business stakeholders to identify digital opportunities and translate them into practical solutions. Manage enterprise digital transformation projects from planning through successful delivery. Drive organizational change management activities, ensuring successful adoption of new technologies and digital capabilities. Establish governance frameworks, project priorities, and performance metrics for transformation initiatives. Promote data-driven decision-making through business intelligence, analytics, and digital reporting capabilities. Collaborate with IT, Operations, Finance, HR, Commercial, and other business functions to ensure successful execution of transformation initiatives. Evaluate technology trends, market innovations, and industry best practices to maintain competitive advantage. Manage external technology partners, consultants, and solution providers throughout project lifecycles. Monitor program performance, risks, budgets, and resource utilization while ensuring projects are delivered on time and within scope. Maintain confidentiality of all company information and perform other duties as assigned.<br>Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related discipline. Master's degree or MBA is considered an advantage. Professional certifications such as PMP, Agile, TOGAF, Lean Six Sigma, or Digital Transformation certifications are highly desirable.<br>Experience Minimum of 10 years of progressive experience in Information Technology, Digital Transformation, Enterprise Architecture, or Business Transformation. At least 5 years of leadership experience managing enterprise-wide digital initiatives. Proven success in delivering large-scale transformation programs and organizational change. Experience working with complex enterprise environments and cross-functional teams.<br>Technical Skills Digital Transformation Strategy Enterprise Architecture Cloud Technologies Artificial Intelligence (AI) Robotic Process Automation (RPA) Data Analytics & Business Intelligence Business Process Optimization Project & Portfolio Management Digital Governance Change Management Technology Innovation Vendor Management<br>Leadership Competencies Strategic Thinking Executive Communication Stakeholder Management Innovation Mindset Problem Solving Decision Making Collaboration & Influencing Results Orientation People Leadership Continuous Improvement<br>What We're Looking For The ideal candidate is a strategic technology leader who combines strong business acumen with deep technical expertise. You should have a proven ability to lead complex transformation programs, influence senior stakeholders, and deliver measurable business value through digital innovation.

The IT Infrastructure & Operations Admin is responsible for leading the strategy, delivery, and day-to-day operations of the organization's IT infrastructure and service operations across on-premises, cloud, and hybrid environments.<br><br>The role ensures that infrastructure services, systems, enterprise and cloud networks, cloud platforms, and end-user support services are secure, reliable, scalable, compliant, and aligned with business objectives.<br><br>The role is also accountable for infrastructure availability, IT service continuity, cloud governance, infrastructure security and compliance, disaster recovery readiness, vendor coordination, budget management, and the development of the technical operations team.<br><br>Key Responsibilities<br><br>Manage the IT helpdesk and technical support function to ensure the timely resolution of incidents, service requests, operational issues, and escalations Manage Active Directory and Identity and Access Management operations, including user provisioning, access reviews, group policies, role-based access control, and privileged access coordination Oversee the design, implementation, administration, and maintenance of infrastructure components, including servers, networks, storage, telecommunications, virtualization platforms, operating systems, system software, and cloud services Oversee the design, implementation, security, administration, and optimization of enterprise and cloud networking environments, including LAN, WAN, VPN, firewalls, routing, switching, DNS, load balancers, VPC/VNet architecture, network segmentation, and hybrid cloud connectivity Ensure enterprise and cloud networks provide the required levels of availability, performance, scalability, security, resilience, and connectivity across on-premises, cloud, and hybrid environments Manage cloud environments, including provisioning, configuration, identity and access management, networking, monitoring, resource governance, security posture, and cost optimization Lead cloud adoption and migration initiatives, including landing-zone design, workload migration, cloud governance, data residency, network connectivity, and service optimization Ensure infrastructure availability, performance, reliability, scalability, and service continuity in line with defined business and service-level requirements Develop, maintain, and regularly test disaster recovery and business continuity plans for critical infrastructure, network, and cloud services Ensure infrastructure, network, and cloud environments comply with applicable security standards, internal policies, and regulatory requirements, including NCA and PDPL requirements where applicable Plan, manage, and deliver infrastructure, networking, and cloud projects within the agreed scope, budget, timeline, quality, and security requirements Coordinate with application, cybersecurity, digital, and business teams to ensure the effective integration of infrastructure and network services with business applications and technology initiatives Manage technical changes, system upgrades, patching, preventive maintenance, and security updates for infrastructure, network devices, operating systems, and software components Monitor infrastructure, networks, systems, cloud services, and electronic services to ensure stability, availability, performance, capacity, and effective resource utilization Handle major incidents and operational issues, coordinate resolution activities, escalate where required, and ensure appropriate follow-up with internal teams and external vendors Prepare periodic and on-demand reports covering infrastructure status, network availability, service performance, incidents, risks, projects, capacity, and improvement initiatives Stay current with emerging infrastructure, networking, cloud, and operations technologies, and recommend their adoption where they provide operational, security, or business value Communicate effectively with management, vendors, technical teams, and relevant stakeholders regarding infrastructure operations, risks, changes, projects, and service performance Develop and implement the organization's long-term infrastructure and operations strategy, roadmap, architecture, and technical standards across on-premises, cloud, and hybrid environments<br><br>Requirements<br><br>Bachelor's degree in information technology, Computer Science, Computer Engineering, Network Engineering, or a related field Minimum of 3 to 5 years of relevant experience in IT infrastructure, system administration, networking, cloud operations, or IT service operations, including experience in a supervisory or management role Proven experience managing infrastructure operations, enterprise and cloud networking, technical support, cloud platforms, vendors, and service continuity Experience working in a regulated environment is preferred Saudi National Strong knowledge of IT infrastructure technologies, including servers, enterprise networks, storage, telecommunications, virtualization, operating systems, and end-user computing Hands-on experience in system administration across Windows and/or Linux environments Strong knowledge of enterprise networking concepts and technologies, including TCP/IP, routing, switching, LAN/WAN, VPN, firewalls, DNS, DHCP, network segmentation, load balancing, wireless networking, and network monitoring Strong knowledge of cloud networking, including VPC/VNet architecture, subnets, route tables, security groups, network security groups, cloud firewalls, load balancers, private endpoints, VPN gateways, direct connectivity, and hybrid cloud integration Strong knowledge of cloud platforms such as Microsoft Azure, AWS, Google Cloud, or Oracle Cloud, including IAM, networking, monitoring, governance, security, and cost management Experience in infrastructure planning, cloud adoption, workload migration, and hybrid or multi-cloud operations Strong understanding of cybersecurity best practices, infrastructure security, cloud security, network security, access management, patch management, backup, disaster recovery, and business continuity Good knowledge of applicable local regulatory and compliance requirements, including NCA and PDPL requirements where relevant Excellent problem-solving, analytical thinking, decision-making, and troubleshooting skills Strong communication and interpersonal skills, with a good command of Arabic and English<br><br>Benefits<br><br>Dynamic and respectful environment - our people are the core of our business, we value each and every individual and support initiatives, promoting agility and work/life balance Continuous coaching - work with passionate people and receive both theoretical as well as hands-on training Career development. Expand your career internationally and work alongside knowledgeable people from diverse cultures and backgrounds A competitive compensation package dependent upon your experience and qualifications. We're focused on rewarding efforts. Our salaries and benefits package will keep you motivated throughout your career

Job Summary The IT Deskside / Field Support Lead is responsible for leading the deskside support function by providing technical support to end users, managing a team of support engineers, and ensuring the effective installation, maintenance, troubleshooting, and support of IT hardware, software, and related infrastructure. The role also ensures timely incident resolution, accurate documentation, asset management, and adherence to established service levels.<br>Key Responsibilities Technical Support & Troubleshooting Diagnose and resolve hardware, software, and basic network connectivity issues. Provide technical support for laptops, desktops, printers, i Phones, mac OS, Windows operating systems, peripherals, and related end-user devices. Team Leadership Lead, supervise, and manage a team of five (5) IT support resources. Coordinate daily support activities to ensure efficient service delivery. Hardware & Software Deployment Install, configure, and deploy computer systems and software applications. Ensure proper integration of new systems within the existing IT environment. Maintenance & Repair Perform routine maintenance of IT equipment. Identify hardware issues and carry out necessary repairs or replacements to minimize downtime. End-User Support Provide technical assistance, guidance, and user support for hardware and software-related issues. Deliver clear instructions to end users to ensure effective use of IT systems and devices. Documentation Maintain accurate documentation of support activities, including incident details, troubleshooting performed, and resolutions provided. Incident & Ticket Management Manage and prioritize support requests through the organization's ticketing system. Ensure incidents are updated and resolved within established Service Level Agreements (SLAs). Issue Escalation Identify complex technical issues requiring advanced expertise. Escalate infrastructure-related or high-impact incidents to the appropriate higher-level support teams. IT Asset & Inventory Management Maintain accurate records of IT assets, including hardware inventory and software licenses.<br>Requirements:Bachelor's degree in Information Technology (IT) or a related field Minimum 10+ years of experience in IT Deskside / Field Support. Strong technical troubleshooting and problem-solving skills. Good communication skills. Experience supporting Windows OS, mac OS, laptops, desktops, printers, i Phones, peripherals, and basic network connectivity. Experience managing a team of IT support professionals.<br>Also, You can forward your CV through below link for more upcoming Job vacancies: https://cv-fnrco.com

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> Operate and manage IT systems and infrastructure components (servers, operating systems, applications, services, and related tools).</p><p> Monitor system health and performance using logging/monitoring tools; detect, triage, and escalate issues./p&gt; </p><p> Provide technical support for internal users and operational teams (Tier 2 support preferred)./p&gt; </p><p> Troubleshoot and resolve incidents; assist with root cause analysis where required./p&gt; </p><p> Perform routine system maintenance activities (updates, patches, backups, and validation)./p&gt; </p><p> Support networking operations including connectivity checks and basic network/service validation./p&gt; </p><p> Maintain accurate tickets, documentation, runbooks, and operational procedures./p&gt; </p><p> Assist with capacity planning, performance reporting, and continuous improvement of operational processes./p&gt; </p><p> Collaborate with vendors and internal teams to implement changes and enhancements./p&gt;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> Bachelor s degree in Computer Engineering, IT, Computer Science, or a related field.</p><p> 2+ years of experience in IT operations, system administration, or technical support (production environment experience preferred).</p><p> Strong understanding of:</p><p>o Operating systems (Windows/Linux or both)</p><p>o Networking basics (TCP/IP, DNS, DHCP, routing concepts, firewall concepts)</p><p>o Services and troubleshooting methodologies</p><p> Experience using monitoring and ticketing tools (ServiceNow/Jira or similar).</p><p> Knowledge of incident management and basic service management practices.</p><p> Ability to work shifts or on-call if required (where applicable).</p><p></p></section>

IT Officer (Saudi National) – Riyadh Galadari Saudi Industrial Company (GSIC) is seeking a proactive and customer-focused IT Officer to join our team in Riyadh.<br>The successful candidate will provide day-to-day IT support across the Kingdom, ensuring employees have the tools and technical assistance required to operate efficiently. This role will be responsible for laptop and desktop setup, system configuration, troubleshooting hardware and software issues and supporting HR with onboarding new employees.<br>Key Responsibilities:Configure, deploy, and maintain laptops, desktops, printers and mobile devices Install, reformat, and reconfigure operating systems and business applications Provide first-line IT support and resolve day-to-day technical issues for users across Saudi Arabia Support HR with new joiner onboarding, including IT account creation, equipment allocation, and workstation setup Troubleshoot hardware, software, network and email-related issues Coordinate with external vendors and service providers when required Maintain IT asset records and ensure equipment is properly tracked and managed Assist with system upgrades, security updates, and IT projects as needed<br>Requirements:Saudi National Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field3 + years of IT support experience Strong knowledge of Windows operating systems, Microsoft 365, and basic networking Experience setting up, reformatting, configuring, and troubleshooting laptops and desktops Strong problem-solving and communication skills Ability to work independently and support users across multiple locations Fluent in Arabic and English<br>If this sounds like you, apply today.<br>About us Galadari Saudi Industrial Company (GSIC) is a subsidiary of Galadari Bothers Group based in the UAE. GSIC was formed in Saudi Arabia in 2021 to cover the market needs of commercial vehicles, heavy duty trucks, and energy backup solutions with presence in Dammam, Riyadh and Tabuk and Neom. GSIC provides wide range of high performance commercial vehicles and heavy duty trucks from the leading global brands

We are seeking an experienced and highly organized IT Program Manager to lead complex Infrastructure and IT Service Operations projects within the banking and financial services sector. This role will be instrumental in ensuring the reliability, scalability, and compliance of SAMA requirements and our BT systems and services, supporting mission-critical banking applications, core systems, and service platforms.<br>The ideal candidate will have extensive experience managing IT infrastructure initiatives (data center transformation, cloud migration, endpoint security, etc.) and IT service delivery improvements (ITIL/ITSM, automation, performance monitoring) in a regulated financial environment. Key Responsibilities:Program Management & Delivery:Lead and manage multi-stream programs involving IT infrastructure modernization, network upgrades, server/cloud platforms, and service management optimization. Regulatory Compliance & Security:Ensure all infrastructure and IT service operations projects adhere to banking regulations and internal BT governance policies, including audit readiness and cybersecurity requirements. Stakeholder Engagement:Act as the liaison between BT, business stakeholders, risk/compliance teams, and vendors. Provide transparent communication on program status, issues, and milestones to senior executives. IT Service Operations Excellence:Drive improvements in service availability, incident/problem management, change control, monitoring, and ITSM process maturity. Private Cloud & On-Prem Infrastructure Oversight:Coordinate cloud enablement efforts while managing hybrid environments and critical legacy infrastructure often found in banking environments. Vendor & Risk Management:Manage relationships with third-party service providers. Enforce SLAs and ensure risk controls are embedded in third-party service delivery. Business Continuity & Disaster Recovery:Oversee infrastructure resiliency initiatives, ensuring robust backup, failover, and recovery plans aligned with banking BCP/DR standards. Required Qualifications:<br>Bachelor’s degree in Engineering , Computer Science, Information Technology, or related field.8+ years of progressive experience in IT program/project management with at least 5 years in the banking or financial services industry. Deep understanding of IT infrastructure domains: networking, servers, cloud, databases, storage, end-user computing. Proven experience delivering ITSM improvements and operations projects (e.g., Service Now implementation, monitoring automation). Strong knowledge of banking regulatory requirements related to IT. Project management certifications: PMP, PgMP, or PRINCE2. ITIL v3/v4 certification (Foundation or higher). Experience working with Agile and Hybrid project delivery methodologies<br>Preferred Skills & Experience:<br><br>Experience leading data center migrations or cloud adoption in a regulated industry. Familiarity with core banking platforms, trading systems, or payment infrastructures. Experience interacting with internal auditors and regulatory bodies. Background in managing vendor performance, contract negotiation, and risk assessments.<br>Soft Skills:<br>Strong leadership and decision-making abilities. Excellent verbal and written communication tailored to technical and non-technical audiences. High attention to detail with a strong sense of accountability and risk awareness. Ability to lead in a matrixed environment with global teams and time zones.

Scope of Position:The IT Administrator is responsible for managing daily IT operations at Sitaf Foods, ensuring that employees are equipped with the necessary devices, systems access, and support to perform their roles effectively.<br>Key Responsibilities:IT Asset & Inventory Management Maintains an accurate inventory of all IT assets, including laptops, peripherals, and software licenses Tracks issuance, returns, and lifecycle of devices and licenses Conducts periodic inventory checks and ensures compliance with company policies User Support & Provisioning Issues laptops, email accounts, and required software licenses to employees Manages IT requirements for employee onboarding and offboarding Provides first-level IT support for hardware, software, and connectivity issues License & System Administration Administers Microsoft 365 accounts, email systems, and user licenses Monitors license usage and ensures optimal allocation ERP System Support Provides first-line support for Microsoft Dynamics Business Central Assists users with troubleshooting ERP-related issues Coordinates with external vendors for advanced support Vendor Coordination Acts as the primary point of contact with IT vendors and service providers Coordinates procurement, maintenance, and support activities for IT equipment and services IT Operations & Continuous Improvement Keeps systems and processes aligned with current technology standards Supports improvements and implementation of IT tools and system Manages and monitors server infrastructure Oversees CCTV systems and camera maintenance Supports implementation of IT policies and procedures Delivers internal awareness and IT training sessions when required<br>Qualifications & Skills:Bachelor’s degree or diploma in Information Technology, Computer Science, or related field3–5 years of relevant experience in IT administration or support Working knowledge of Microsoft Dynamics Business Central or similar ERP systems Experience with Microsoft 365 administration and IT asset management Strong troubleshooting and problem-solving capabilities Advanced Microsoft Office skills (Excel, Power Point and Outlook) Ability to provide internal training on Microsoft Office applications Knowledge of CRM, CPM or similar business systems is considered an advantage Effective communication skills and ability to support non-technical users Fluent in English

Since 2004, 2P has been a leader in Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment.<br>We are looking for an experienced Information Security Engineer L3 to strengthen our cybersecurity operations, safeguard enterprise infrastructure, and ensure compliance with national cybersecurity regulations. This role is ideal for professionals with extensive hands-on experience in enterprise security technologies, penetration testing, vulnerability management, and security governance.<br>Key Responsibilities:• Design, implement, and maintain enterprise cybersecurity solutions and security controls• Conduct penetration testing before production changes and validate remediation activities• Perform regular vulnerability assessments and security scans across enterprise systems• Ensure compliance with National Cybersecurity Authority (NCA) regulations and cybersecurity frameworks• Protect enterprise infrastructure, systems, applications, and sensitive information against cyber threats• Implement and manage enterprise security technologies including IAM, PAM, WAF, NAC, VPN, SSL, Mail Security, Antivirus, and Advanced Threat Protection• Secure external-facing web applications against vulnerabilities and cyberattacks• Monitor security posture, investigate security incidents, and coordinate remediation activities• Prepare security reports, risk assessments, compliance documentation, and technical recommendations• Collaborate with infrastructure, application, and Dev Ops teams to strengthen enterprise security architecture<br>Required Skills:• Identity & Access Management (IAM)• Privileged Access Management (PAM)• Web Application Firewall (WAF)• Network Access Control (NAC)• VPN & SSL Technologies• Email Security & Secure Gateway Solutions• Endpoint Protection & Advanced Threat Protection (ATP)• Penetration Testing & Vulnerability Assessment• Cybersecurity Risk Management• Security Compliance & Governance• Incident Response & Security Operations• Strong analytical and troubleshooting skills<br>Qualifications:• Bachelor’s degree in computer science, Cybersecurity, Information Security, Information Technology, or a related field• Minimum 7 years of experience in Cybersecurity or Information Security• e JPT Certification (Required)• CCNA Certification (Required)<br>Preferred Certifications:• CISSP• CISA• CEH• Other advanced cybersecurity certifications are highly desirable

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>CCDS is currently seeking a qualified and experienced Senior Information Technology Project Manager to support one of our prestigious Government entities in Saudi Arabia.<br> Position: Senior Information Technology Project Manager ? Location: Saudi Arabia ? Sector: Government Entity ? Nationality: Saudi Nationals Only ? Gender: Male Responsibilities Lead government digital transformation projects from initiation through delivery, ensuring alignment with strategic goals and compliance with regulatory requirements Develop comprehensive project plans, defining scope, objectives, schedules, and resource allocation Coordinate with government stakeholders, vendors, and internal teams to facilitate smooth project execution Monitor project progress, manage risks and issues, and implement mitigation strategies promptly Ensure high-quality deliverables that meet government standards and client expectations Prepare and present regular project status reports to senior management and government representatives Drive continuous improvement in project management processes and methodologies tailored for government projects Mentor junior project managers and team members, fostering skill development and knowledge sharing - Family Medical Insurance VIP - Annual bonus based on appraisal - Development and training plan Saudi Nationality is mandatory Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or a related field Minimum 3 years of hands-on experience managing Digital Transformation Projects.<br> PMP Certification or an equivalent Project Management certification is required.<br> Strong knowledge of project management methodologies, governance, and best practices.<br> Proven ability to lead project teams and manage stakeholders effectively.<br> Excellent communication, organizational, and problem-solving skills.<br> Experience working within government environments is considered an advantage.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul ><li >Bachelor s degree in IT, Computer Science, or related field of Information Security/Technology.</li><li >GBA: Preferably not less than 3.5 5 or 2.5 4.</li><li >+5 years of experience in GRC, IT/Security operations, SOC role, or networking.</li><li >Knowledge of Microsoft Word, Project, Excel, Access, Visio.</li><li >Fluent in English language.</li><li >Teamwork, Critical thinking and problem-solving abilities, Capability to communicate and listen to needs from organizational stakeholders.</li><li >Positive attitude and commitment to work on projects and resolve technical problems.</li><li >Ability to multitask and manage multiple priorities and commitments concurrently.</li><li >Exceptional time-management skills and the ability to work under pressure.</li><li >The ability to work among teams and handle multiple projects.</li><li >Stay up to date on information technology trends and security standards.</li><li >Excellent business writing and technical documentation skills.</li><li >Technical Skill Knowledge of SIEM (Security Information and Event Management).</li><li >Familiar with SQL, C, C++, C#, Java, or PHP programming languages.</li><li >Should have expertise on TCP/IP, computer networking, routing, and switching.</li><li >Penetration and vulnerability testing.</li><li >Knowledge and hands-on experience of implementing and managing Firewall and Intrusion Detection/Prevention Systems.</li><li >Windows, UNIX, and Linux operating systems.</li><li >Network protocols and packet analysis tools.</li><li >Anti-virus and anti-malware.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <b>Job Description</b> <p> </p> <p> </p> <p>Manage the client service requests via inbound and outbound telephone calls, e-mails, web requests and walk-ins</p> <ul> <li>Provide prompt resolution to customer inquiries by providing appropriate and accurate information</li> <li>Accurately document and update records in required systems</li> <li>Follow up in a timely manner to ensure customer satisfaction</li> <li>Understand all programs, systems, and procedures necessary to perform job effectively</li> <li>Where applicable, communicate with customers to attempt to bring resolution </li> <li>Communicate feedback and progress to management</li> <li>Maintain diplomacy and tact when dealing with upset or escalated calls</li> <li>Escalate customer complaints and/or calls through the appropriate channels to management</li> <li>Provide feedback to management concerning possible problems or areas of improvement</li> <li>Make recommendations to implement improved processes</li> <li>Perform other duties as assigned by management</li> <li>Ability to maintain the highest level of confidentiality</li> <li>Proficient personal computer skills, including Microsoft Office</li> <li>Excellent interpersonal, written, and oral communication skills</li> <li>Ability to work in a team fostered environment</li> <li>Ability to work in a multi-tasked environment</li> <li>Ability to prioritize and organize work</li> <li>Ability to adapt to a flexible schedule</li> </ul> <p> </p> <b>Worker Type</b> Employee<p> </p> <b>Job Type</b> Regular<p> </p> <p> <i>At </i> <i>AtkinsR alis</i> <i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i> </p></div></section>