CodeIgniter Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Tech for People Unlocks the Future</strong></p><br><p>At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.<br> With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.</p><br><p><strong>Devoteam Culture &amp; Values:</strong><br> True innovation is born from a powerful culture, fused with meaningful values.</p><br><p><strong>Culture:</strong></p><br><p><strong>Fair and courageous</strong><br> Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.<br> <br> <strong>Ambition and results</strong><br> Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.<br> <br> <strong>Learning and innovating</strong><br> Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.<br> <br> <strong>Caring and sharing</strong><br> A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.<br> At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,&nbsp;</p><br><p><strong>Values:</strong></p><br><p>1. Respect<br> 2. Frankness<br> 3. Passion</p><br><p>Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.</p><br><p>To know more about us, please visit: www.devoteam.com<br> &nbsp;</p><br><br>Job Description<br><p><strong>Summary Introduction:</strong></p><br><p>We are looking for a skilled Technology Architect to lead our initiatives in enterprise architecture, digital and cloud transformation, and technology consulting. As a pivotal part of our team, you will drive the adoption of innovative technology solutions that meet our clients' business goals and propel them into new heights of efficiency and competitiveness.<br> <br> <strong>Responsibilities including but not limited to:</strong></p><br><ul><li><strong>Enterprise Architecture (EA):</strong><ol><li>Define and implement EA strategies that align with client business objectives.</li><li>Develop technology &amp; infratsructure architectural models or views that show how the current and future needs of an organization will be met in an efficient, sustainable, and adaptable manner.</li><li>Lead governance processes of new architectures, ensuring they adhere to company standards and IT budgets.</li></ol></li><li><strong>Digital Transformation:</strong></li></ul><ol><li>Guide clients through digital transformation initiatives to improve the effectiveness of their business strategies.</li><li>Design and implement technology infrastructure solutions that enhance business processes, customer engagement, and operational efficiency.</li><li>Evaluate emerging technology trends and their potential impact on the client's business.</li></ol><ul><li><strong>Cloud Transformation Strategies:</strong><ol><li>Develop and execute cloud migration strategies, including the selection of platforms and determination of what to migrate (applications, workloads, data, etc.).</li><li>Advise on cloud architectures and services best suited to meet client needs.</li><li>Ensure optimal scalability, reliability, and security of cloud solutions.</li></ol></li><li><strong>Technology and Infrastructure Consulting:</strong><ol><li>Provide expert advice on the design, procurement, and implementation of IT hardware and software.</li><li>Analyze existing technology environments to identify deficiencies and recommend solutions.</li><li>Oversee the deployment of new systems and ensure that these are seamlessly integrated with existing IT infrastructure.</li></ol></li><li><strong>Stakeholder Engagement and Team Collaboration:</strong><ol><li>Collaborate with IT and business leadership to understand their vision and challenges.</li><li>Communicate technology strategies to stakeholders at all levels, ensuring clarity and alignment.</li><li>Lead and mentor team members, fostering a collaborative environment and enhancing their technical and professional skills.</li></ol></li><li><strong>Project Management:</strong><ol><li>Oversee multiple projects from conception to completion, ensuring they meet all deliverables within budget and time constraints.</li><li>Identify risks and provide strategic solutions to mitigate them effectively.</li></ol></li></ul><br>Qualifications<br><ul><li>Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.</li><li>Proven experience as a Technology Architect, with a deep understanding of enterprise architecture frameworks and their application.</li><li>Experience in digital and cloud transformations.</li><li>Strong leadership and communication skills, capable of persuading and influencing key decision-makers.</li><li>Analytical thinker with a problem-solving aptitude.</li><li>Relevant certifications (e.g., <strong>TOGAF</strong>, Google Cloud Architect Professional, CCNP, Microsoft Azure Architect Expert, VMWare Certified Professional, etc.) are preferred.</li><li>Proven experience with different technology domains (Servers, Storage, Network, Security, Cloud Computing, Virtualization, Server OS)</li><li>Strong experience and knowledge of Microsoft Active Directory administration, SSO and Password Management.</li><li>Experience and knowledge of Networking technologies and security, VPN, Identity Access Management, VOIP.</li><li>Strong experience of Windows Server, VMWare vCenter, Dell VXRail, EMC, PowerEdge server, or other forms of Hyper converged environments.</li><li>Strong experience of different Microsoft Technologies (SQL, SharePoint, SCCM, SCOM)</li></ul><br>Additional Information<br><p><strong>Business Unit: Strategy &amp; Transformation&nbsp;</strong></p><br><p><strong>Level: Mid - Senior&nbsp;</strong></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>The Procurement Manager is responsible for leading and managing the end-to-end procurement function across a major infrastructure programme, ensuring that procurement strategies, tendering activities, and contract awards are delivered efficiently, compliantly, and aligned to programme objectives.</p><br><p>The role provides strategic oversight of procurement planning, supplier engagement, and contract execution, while ensuring strong governance, auditability, and alignment with project delivery requirements.</p><br>Your role<p><b>Procurement Strategy &amp; Planning</b></p><br><ul><li>Develop and implement project procurement strategies, packaging approaches, and sourcing plans aligned with programme delivery requirements.</li><li>Lead development of procurement schedules and ensure integration with overall programme timelines, cost plans, and phasing.</li><li>Advise senior stakeholders on procurement methodologies, market conditions, and risk-based approaches to sourcing.</li></ul><p><b>End-to-End Procurement Management</b></p><br><ul><li>Oversee the full procurement lifecycle from prequalification through tendering, evaluation, negotiation, and contract award.</li><li>Review and approve tender documentation, including RFPs, commercial terms, and evaluation criteria, prior to issuance.</li><li>Ensure procurement activities are executed in line with approved procedures, governance frameworks, and audit requirements.</li></ul><p><b>Tendering &amp; Supplier Management</b></p><br><ul><li>Lead supplier prequalification, longlisting and shortlisting, and due diligence processes.</li><li>Manage tender clarification processes and stakeholder engagement during bid evaluation.</li><li>Develop and maintain strong supplier relationships to ensure competitive tension, market intelligence, and reliable delivery.</li></ul><p><b>Commercial &amp; Contractual Oversight</b></p><br><ul><li>Lead commercial evaluation of bids and provide recommendations for award, including value engineering and risk assessment.</li><li>Manage contract negotiations to secure optimal pricing, terms, and risk allocation.</li><li>Ensure contracts, purchase orders, and agreements are approved in line with defined Levels of Authority (LoA).</li></ul><p><b>Governance, Compliance &amp; Audit</b></p><br><ul><li>Ensure all procurement activities comply with internal policies, governance frameworks, and regulatory requirements.</li><li>Maintain robust audit trails, documentation standards, and reporting structures across all procurement packages.</li><li>Support internal and external audits by demonstrating procurement integrity, transparency, and consistency.</li></ul><p><b>Programme Integration &amp; Stakeholder Management</b></p><br><ul><li>Interface with Project Management, Engineering, Commercial, Legal, and Finance teams to align procurement with programme delivery.</li><li>Provide regular procurement reporting to senior management, including progress, risks, and market insights.</li><li>Support decision-making by providing clear recommendations on procurement risks, trade-offs, and delivery impacts.</li></ul><p><b>Risk Management &amp; Market Intelligence</b></p><br><ul><li>Identify supply chain risks, capacity constraints, and market volatility impacting procurement delivery.</li><li>Develop mitigation strategies including alternative sourcing, packaging adjustments, and timing optimisation.</li><li>Produce market intelligence insights to inform procurement strategies and programme planning.</li></ul><p><b>Team Leadership &amp; Performance Management</b></p><br><ul><li>Lead and manage procurement teams including Buyers, Contract Administrators, and support resources.</li><li>Allocate workloads, monitor performance, and ensure quality and consistency across procurement outputs.</li><li>Mentor and develop procurement professionals, ensuring adherence to best practices and continuous improvement.</li></ul>About you<p><b>Key Interfaces</b></p><br><ul><li>Project Director / Programme Leadership.</li><li>Commercial &amp; Cost Management Teams.</li><li>Engineering &amp; Design Teams.</li><li>Legal &amp; Contracts Function.</li><li>Finance &amp; Controls.</li><li>External Suppliers, Contractors, and Consultants.</li></ul><p><b>Core Competencies</b></p><br><p><b>Technical</b></p><br><ul><li>End-to-end procurement lifecycle management.</li><li>Tendering and competitive bidding processes.</li><li>Contract formation (e.g. FIDIC or equivalent).</li><li>Procurement planning and scheduling.</li><li>Commercial evaluation and negotiation.</li></ul><p><b>Behavioural</b></p><br><ul><li>Strong stakeholder engagement and communication.</li><li>Strategic thinking and decision-making.</li><li>High attention to detail and governance compliance.</li><li>Leadership and team development.</li><li>Ability to operate in complex, multi-stakeholder environments.</li></ul><p><b>Experience &amp; Qualifications</b></p><br><ul><li>10+ years’ experience in procurement within infrastructure, construction, or major capital programmes.</li><li>Demonstrated experience managing procurement delivery on large-scale or multi-package programmes.</li><li>Degree in engineering, commercial, supply chain, or related discipline.</li><li>Membership of a relevant professional body (e.g. CIPS, RICS) is desirable.</li></ul><p><b>Key Deliverables</b></p><br><ul><li>Approved Procurement Strategy and Plan.</li><li>Tender and evaluation documentation.</li><li>Award recommendations and approvals.</li><li>Executed contracts and purchase orders.</li><li>Procurement reports and dashboards.</li><li>Audit-ready procurement records</li></ul><span>Rewards &amp; benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li><span>Tax-free salary.</span></li><li><span>Life insurance coverage.</span></li><li><span>Medical insurance.</span></li><li><span>Annual leave balance.</span></li><li><span>Company gratuity scheme.</span></li><li><span>Discretionary bonus program.</span></li><li><span>Annual flight contribution.</span></li><li><span>Transportation &amp; housing allowances.</span></li><li><span>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</span></li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Manager – Distribution at Qiddiya Investment Company will play a critical role in developing, managing, and optimizing Qiddiya DMO’s multi-channel distribution ecosystem.<br> This role is responsible for driving the operational and commercial performance of all B2B and B2C booking channels, including OTAs, GDS platforms, travel trade networks, corporate travel channels, and direct booking platforms, ensuring Qiddiya’s tourism and destination products are accessible, competitively positioned, and commercially successful across all target markets.<br> The role involves leading distribution strategy initiatives, managing channel partnerships and performance, optimizing pricing and inventory management practices, and collaborating with cross-functional teams to maximize revenue generation and customer reach.<br> The Manager – Distribution will work closely with Partnerships, Marketing, Technology, Finance, and Operations teams while managing and mentoring the Distribution team.<br> Responsibilities Lead the development and execution of Qiddiya’s B2B and B2C distribution strategy across OTA platforms, GDS systems, travel trade channels, corporate travel partners, and direct booking channels to support overall commercial objectives.<br> Define and manage channel prioritization strategies to ensure optimal inventory allocation, rate parity, product visibility, and revenue performance across all distribution touchpoints.<br> Develop and oversee channel mix strategies that balance direct and indirect distribution channels to optimize profitability, market reach, and customer acquisition.<br> Manage Qiddiya’s OTA portfolio, including onboarding new platforms, negotiating commercial agreements, optimizing content quality, and improving product visibility and conversion performance.<br> Oversee GDS connectivity and ensure Qiddiya’s tourism inventory is accurately represented and bookable across key global distribution systems for corporate and agency markets.<br> Collaborate with Revenue Management, Finance, and Marketing teams to implement pricing strategies, promotional campaigns, and yield optimization initiatives across all channels.<br> Monitor booking trends, demand patterns, conversion metrics, cancellation trends, and competitor activity to recommend real-time pricing and distribution adjustments.<br> Develop and maintain distribution performance dashboards and reporting frameworks tracking revenue contribution, booking pace, channel conversion, cost of sale, and commercial KPIs.<br> Lead the onboarding and management of travel agencies, tour operators, DMCs, MICE operators, and other trade distribution partners to strengthen Qiddiya’s global distribution footprint.<br> Oversee the enhancement and management of trade distribution platforms and partner portals, ensuring partners have access to inventory, booking tools, commission tracking, and marketing materials.<br> Coordinate partner training programs, trade familiarization (FAM) trips, and channel engagement initiatives to strengthen destination awareness and partner performance.<br> Own and manage the distribution technology ecosystem, including Channel Management Systems (CMS), Central Reservation Systems (CRS), OTA connectivity tools, and booking platforms, ensuring operational efficiency and system optimization.<br> Collaborate with Technology teams to improve platform integrations, distribution capabilities, and booking experiences across digital channels.<br> Prepare and present regular distribution performance reports, channel reviews, forecasts, and strategic recommendations to senior leadership and key stakeholders.<br> Drive continuous improvement initiatives to enhance distribution processes, channel performance, operational efficiencies, and commercial outcomes.<br> Manage, mentor, and develop team members within the Distribution function to ensure high performance and professional growth.<br> Offering a comprehensive compensation and benefits package.<br> Bachelor’s degree in Business Administration, Tourism, Hospitality Management, Marketing, or a related field; Master’s degree or MBA preferred.<br> At least 6+ years of relevant experience in distribution, revenue management, channel management, or commercial operations within tourism, hospitality, travel technology, or destination management sectors.<br> Proven experience managing OTA platforms, GDS connectivity, trade distribution channels, and booking ecosystems at a destination, hospitality, or tourism organization level.<br> Strong understanding of channel management systems, central reservation systems, revenue optimization practices, and dynamic pricing strategies.<br> Demonstrated experience in developing and managing trade distribution relationships with travel agencies, tour operators, DMCs, and corporate travel partners.<br> Strong analytical and commercial acumen with the ability to interpret performance metrics, optimize channel performance, and drive revenue growth initiatives.<br> Excellent stakeholder management, negotiation, communication, and relationship-building skills with the ability to collaborate across multiple functions.<br> Demonstrated leadership capability with experience managing teams and cross-functional initiatives.<br> Proficiency in distribution systems, CRM platforms, reporting tools, and data analytics platforms including Excel and Power BI.<br> Excellent written and verbal communication skills in English; Arabic language skills are considered an advantage.<br> Knowledge of GCC and Saudi Arabia tourism, hospitality, and destination distribution landscape is strongly preferred.<br> Ability to work effectively in a fast-paced, dynamic environment with multiple priorities.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

About the Company<br>Advanced technology and cybersecurity company (sirar) established by stc, the region’s ICT and digital services provider, sirar by stc is a cutting-edge cybersecurity provider that empowers organization to take control of their cyber capabilities and digital environments. As experts in business security and privacy. We offer a comprehensive range of solutions that help you to operate online safely, securely, and efficiently.<br>Responsibilities:Handles IT Network system security as a subject matter expert on IT System security and providing up to level-3 support. Handles escalations and provide advisory and support function to front office / back office. Configure, Administer, and Optimize:Configure firewalls, intrusion detection/prevention systems (IDS/IPS), VPNs, and other security appliances. Access Controls: Configure access control lists (ACLs) to ensure only authorized users can access network resources. Security Policies: Implement network security policies and protocols. System and Network Logging: Set up logging and monitoring systems to track security events and incidents. Network Protocols: Knowledge of TCP/IP, DNS, HTTP/S, SSL/TLS, and other network protocols. Firewall Configuration: Experience configuring and managing firewalls (e.g., Cisco ASA/FTD, Palo Alto, Fortinet, Juniper). Intrusion Detection/Prevention Systems: Understanding of IDS/IPS technologies and their deployment. VPN Technologies: Proficiency in setting up and managing VPNs (e.g., IPsec, SSL VPN). Security Information and Event Management (SIEM): Familiarity with SIEM tools (e.g., Splunk, QRadar). Encryption Techniques: Knowledge of encryption algorithms and best practices for data protection. Monitor and troubleshoot network security systems: Handle security-related incidents and issues outside regular working hours Issue Resolution: Address and resolve escalated issues from L1 support teams, ensuring timely responses to minimize disruptions. System Updates: Participate in system updates and upgrades as required to maintain functionality and security. Request Analysis: Analyze incoming requests for potential risks, providing insights to guide decision-making. Analyzes identified malicious activity to determine weaknesses exploited, exploitation methods, effects on system and information. Perform risk analysis: Conduct regular security reviews and assessments. Escalation Management: Effectively handle and resolve escalated issues from L1 and L2 teams, ensuring swift resolution to minimize operational disruption. System Upgrades and Maintenance: Proactively update and upgrade systems to maintain optimal performance and security standards. Risk Analysis: Conduct thorough analyses of requests to identify potential risks, ensuring informed decision-making prior to action. Change Management Execution: Implement all system changes in strict adherence to change management processes, ensuring stability and compliance. Service Handover Management: Oversee the seamless handover of new systems and services, ensuring comprehensive understanding and continuity. Knowledge Sharing: Facilitate frequent knowledge transfer sessions for L1 and L2 teams, fostering skill development and operational efficiency. Telecom Security Monitoring: Support monitoring and operational activities related to telecom signaling security technologies including SS7, Diameter, and GTP/GTP-C within mission critical environments. Signaling Security Awareness: Possess working knowledge of telecom signaling protocols (SS7, Diameter, GTP) and associated security risks, vulnerabilities, and operational impacts on critical telecom services. Mission Critical Service Assurance: Support secure operation and availability of telecom security infrastructure protecting critical services, ensuring stability and minimal service disruption in 24x7 mission critical environments. Telecom Security Incident Handling: Assist in identifying, analyzing, troubleshooting, and escalating telecom-related security incidents, signaling anomalies, suspicious traffic behavior, and service-impacting events. Telecom Protocol Troubleshooting: Support troubleshooting activities involving SS7, Diameter, and GTP signaling flows, connectivity issues, roaming-related concerns, and service degradation scenarios. Cross-Functional Coordination: Collaborate with Core, Network, Security, Vendor, and Operations teams to resolve complex telecom security and signaling-related issues. Vendor Coordination: Coordinate with telecom vendors and third-party support teams for fault isolation, root cause analysis, and restoration of mission critical telecom services. Vulnerability and Security Assessment: Assist in identifying telecom security vulnerabilities, protocol weaknesses, misconfigurations, and support mitigation measures to strengthen overall security posture. Health Monitoring and Preventive Checks: Conduct periodic health checks and preventive maintenance reviews for telecom security systems to ensure operational readiness and service continuity. Disaster Recovery & Readiness: Participate in disaster recovery exercises and failover testing for telecom security systems supporting mission critical services. Preferred Experience / Technical Knowledge Hands-on or operational exposure to SS7, Diameter, GTP/GTP-C protocols, signaling security concepts, and telecom environments. Understanding of telecom security platforms, signaling traffic behavior, and telecom service continuity requirements. Experience in mission critical operational environments, incident handling, troubleshooting, and change management processes. Familiarity with telecom security threats, signaling vulnerabilities, roaming related risks, and service assurance concepts is preferred.<br>Change Management Participation: Support the change management process by documenting and executing system changes as directed. Coordinates system changes with appropriate teams to minimize disruption. System Handover Assistance: Facilitate the handover of new systems and services, ensuring smooth transitions and knowledge transfer. Knowledge Transfer Support: Assist in providing knowledge transfer sessions to L1 teams, enhancing their ability to handle common issues. System Health Checks: Conduct regular PMR health checks to monitor system availability and security status. Vulnerability Identification: Assist in identifying system vulnerabilities and support mitigation efforts. Feature Utilization Review: Help identify unused features within the system to enhance efficiency. Performance Monitoring: Monitor system performance and report on any issues that may require attention. System Maintenance: Participate in regular system clean-up activities to ensure optimal performance and data integrity. Disaster Recovery Support: Assist in disaster recovery drills to ensure readiness and effective response strategies Collaborate with cross-functional teams: Work with network engineers, system administrators, and security professionals to resolve complex technical issues. Coordinates and communicates issues requiring escalation to different teams and initiate follow up procedure pertaining to issues. Analyze and review fault reports: Evaluate fault reports to identify the root cause of issues & generate Incident reports. Vendor Liaison for Fault Resolution: Open and manage tickets with vendors to identify and resolve root causes of network issues. Coordination with External Partners: Collaborate with vendor support teams to ensure timely and effective resolution of faults. Track and Monitor Vendor Performance: Maintain records of ticket statuses and follow up with vendors to expedite resolution processes. Document Communication: Keep detailed records of all communications with vendors for troubleshooting and future references. Implement and maintain network security infrastructure: Ensure stability and availability on a 24/7 basis Documents lessons learned that convey the results of events and/or exercises. Facilitates the sharing of “best practices” and “recommendations” throughout the cyber operations with customers. Contributes to the overall success of the company by performing all other duties and responsibilities as assigned by line manager.<br>Academic Qualification :Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related discipline.<br>Professional Certificate:Preferred industry-based certifications such as Cisco-CCIE(Sec), Juniper-JNCIE(Sec), Fortinet-NSE7, Palo Alto-PCNSE, Comp TIA Security+, CISM certifications are preferred.<br>Years of Experience:6 - 10 years in relevant experience.<br>Skills :Proven experience in network security operations, preferably in a telecom environment Strong understanding with next-generation firewalls (e.g. Forti Gate, Palo Alto, Cisco-FTDs), IPS, NAC, VPNs (IPSEC, Dial-up, SSL etc), NAT. Advance knowledge in IT security infrastructure. Intermediate knowledge in the 6 phases of Incident Response. Intermediate proficiency in an IT operational environment as a security system admin. Intermediate knowledge of a variety of operating systems, and a good systems administration level of experience. Advance proficiency in communicating effectively with a range of security professionals and to simplify complex technical issues. In-depth knowledge of security protocols and principles. Proficiency in networking technologies, network security and network monitoring solutions. Advanced troubleshooting and diagnostic skills to efficiently resolve complex issues In-depth understanding of TCP/IP, network protocols, packet capture, Wire Shark, tcpdump. Excellent troubleshooting and problem-solving skills. Excellent communication skills to work with cross-functional teams. Must understand security and incident response best practices. Ability to work collaboratively with diverse teams<br>Important Notice for Candidates:<br>By submitting your application, you confirm that you have read and understood sirar's Candidate Privacy Notice and agree to the processing of your personal data in accordance with it.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>The Senior Project Manager (Rail): Technical (Architecture, Civil, Structures &amp; Rail) is a senior, client facing role within a PMC organization, responsible for managing and assuring the end to end design and build process for architectural, civil, structural, and rail infrastructure works on a major program (multi modal hub). This is a non operational role focused on project and design management, technical governance, safety by design, and contractor oversight on behalf of the client. The role ensures that all consultants, contractors, and stakeholders deliver coordinated, safe, compliant, and constructible designs and built works that meet the employer s requirements, authority regulations, and project objectives for scope, time, cost, quality, and safety.</p><p>Key Responsibilities</p><p>1. Client Representation &amp; Governance</p><ul><li>Act as the primary PMC focal point for technical matters across architecture, civil, structures, and rail infrastructure (track, earthworks, rail civil interfaces).</li><li>Represent the client in high level technical, design, and coordination meetings with consultants, contractors, authorities, and third parties.</li><li>Ensure employer s requirements, design briefs, and technical standards (including rail specific criteria) are clearly communicated, understood, and implemented by all delivery partners.</li><li>Provide independent advice and recommendations to the client on technical, risk, and program issues related to the built environment and rail scope.</li></ul><p>2. Design Management &amp; Technical Assurance</p><ul><li>Lead and manage the full design lifecycle (concept, schematic, detailed design, IFC for: Architectural works (stations, depots, ancillary buildings, public realm) Civil and structural works (viaducts, bridges, tunnels, cut and cover, retaining structures, foundations, earthworks) Rail civil and track related infrastructure (trackform, slab/ballast design, formation, drainage, trackside civil works)</li><li>Review and comment on design submissions, BIM models, calculations, reports, and specifications to ensure compliance with: Employer s requirements and project design criteria Local building and rail infrastructure codes and authority requirements Applicable international standards</li><li>Chair and coordinate multi discipline design review workshops, value engineering, and constructability reviews to optimize solutions for safety, functionality, operations, and cost.</li><li>Oversee requirements management and traceability for the architectural, civil/structural, and rail infrastructure scope from requirements capture through verification and close out.</li><li>Ensure adherence to technical assurance processes, including formal design verification and validation, peer reviews, and independent checks.</li></ul><p>3. Interface &amp; Multi Discipline Coordination</p><ul><li>Collaborate with all interfaces between architecture/civil/structures/rail and other disciplines.</li><li>Manage and maintain interface registers, ensuring early identification and resolution of cross discipline and cross contract issues (e.g., track structure interaction, rail station integration, rail road interfaces).</li><li>Ensure that architectural and structural designs accommodate rail system, track alignment, clearance, access, evacuation, and maintenance requirements.</li><li>Support project wide design and interface governance in collaboration with the Design &amp; Interface leadership.</li></ul><p>4. Safety, Engineering &amp; Compliance (Non Operational)</p><ul><li>Embed safety by design principles into all architectural, civil, structural, and rail infrastructure solutions, covering construction safety, operational safety, and maintainability.</li><li>Oversee compliance with engineering and safety standards, including structural robustness, fire and life safety, evacuation strategy, and rail specific safety requirements.</li><li>Review and monitor RAMS , hazard identification, risk assessments, and mitigation measures relevant to the built environment and rail infrastructure scope.</li><li>Coordinate with independent reviewers, safety assessors (ISA) , and authorities to secure approvals and certifications.</li><li>Ensure all required technical and safety approvals (including rail infrastructure approvals) are planned, tracked, and obtained in line with program milestones.</li></ul><p>5. Design Build Coordination &amp; Construction Support</p><ul><li>Align design outputs with construction methodologies and sequencing for stations, civil structures, and rail infrastructure; identify constructability issues early and drive resolution.</li><li>Support the client in evaluating and approving design changes, technical deviations, and value engineering proposals from contractors that affect architecture, civil, structures, or rail.</li><li>Oversee application of configuration management to architectural, structural, and rail civil designs, including version control and change tracking.</li><li>Provide senior technical input on RFIs, non conformance reports, and field changes raised during construction; coordinate with design consultants and contractors to implement robust solutions.</li></ul><p>6. Program, Cost &amp; Risk Management</p><ul><li>Monitor design and construction related technical activities against the integrated master schedule and key milestones for stations, civil structures, and rail infrastructure.</li><li>Identify critical path activities and constraints; develop and monitor mitigation and recovery actions where delays arise.</li><li>Support the client and project controls team in assessing schedule and cost impacts of technical issues or design changes.</li><li>Maintain and regularly update risk registers for architectural, civil/structural, and rail scope, defining mitigation and contingency measures.</li><li>Prepare clear, concise technical and progress reports, dashboards, and presentations for client leadership and governance boards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Civil Engineering, Structural Engineering, Rail Engineering, or Architecture (with strong technical focus), or a closely related discipline.</li><li>Master's degree in Engineering, Rail/Transportation, Architecture, or Project Management is an advantage.</li><li>Professional registration/chartership (CEng, PE, SE, RIBA, or equivalent) is highly desirable.</li><li>Project management certification (PMP, PRINCE2) is an advantage.</li><li>Approximately 15 years experience in architecture and/or civil/structural engineering for major infrastructure or transport projects, including significant rail related works (metro, mainline, LRT, high speed, or similar).</li><li>Significant experience in a PMC, client organization, or international consultancy managing design and build contracts.</li><li>Proven track record managing multi discipline design for complex stations, depots, viaducts/bridges, tunnels, and associated rail infrastructure.</li><li>Demonstrable experience in technical assurance, safety by design, and securing approvals with relevant building and rail authorities.</li><li>Experience coordinating closely with MEP, rail systems (signalling, telecoms, power), and track disciplines in a large, multi contractor environment.</li><li>Strong technical understanding of architectural, civil, structural, and rail infrastructure design principles, codes, and best practices.</li><li>Solid knowledge of design governance, systems engineering concepts, interface management, and safety/ RAMS fundamentals.</li><li>Excellent project management, planning, and organizational skills in complex, multi stakeholder environments.</li><li>Strong analytical, problem solving, and decision making abilities with a structured approach to risk and issue management.</li><li>Highly effective communication, facilitation, and negotiation skills, including the ability to present complex technical issues clearly to non technical stakeholders.</li><li>High level of professionalism, integrity, and client service orientation.</li><li>Proficiency with standard project and design tools; familiarity with BIM/Revit, civil/structural and track design software, and common data environments (CDE) is an advantage.</li><li>Fluency in English (written and spoken) and Arabic (ideal).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why this role matters Customer service is evolving faster than ever.<br> Customers expect instant, personalized support, while support teams are under constant pressure to resolve issues faster without sacrificing quality.<br> AI is fundamentally changing how support organizations operate, and we're building the products that will define that future.<br> As our Principal Product Manager , you'll own the strategy and direction of Lucidya's Customer Service Suite , including OmniServ, our ticketing and case management platform, mobile experience, and the AI-powered capabilities that enable support teams to work smarter.<br> This isn't a role where you'll simply manage a backlog.<br> You'll define where the product goes, make difficult prioritization decisions, and shape experiences that thousands of users rely on every day.<br> You'll spend time with customers, understand how they actually work, and turn those insights into products that solve meaningful problems.<br> We're looking for someone who enjoys solving complex challenges, questions assumptions, and is excited by building products where AI creates real customer value - not simply because it's the latest trend.<br> What You'll Do Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring every investment moves the product closer to solving meaningful customer problems.<br> Spend time with customer support teams, operations leaders, and enterprise customers to deeply understand how they work, where they struggle, and what would genuinely improve their day-to-day experience.<br> Work closely with Engineering and Design to continuously deliver valuable improvements, favouring learning through iteration over waiting for perfection.<br> Make thoughtful product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy.<br> Champion AI-powered experiences that genuinely improve agent productivity and customer outcomes, rather than adding technology for technology's sake.<br> Partner with Customer Success, Sales, and Marketing to ensure new capabilities are successfully adopted and create measurable business impact after launch.<br> Use customer feedback, product analytics, market trends, and experimentation to continuously improve the product and validate product decisions.<br> Create alignment across stakeholders by communicating product strategy, priorities, trade-offs, and roadmap decisions with clarity and confidence.<br> Build trust across cross-functional teams by creating a collaborative environment where great ideas can come from anyone.<br> Who You Are You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end—not just individual features.<br> You enjoy solving customer problems more than shipping features.<br> You naturally ask "What problem are we solving?<br>" before deciding "What should we build?<br>" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees.<br> You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions.<br> You collaborate exceptionally well with engineers and designers.<br> You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together.<br> You're naturally curious.<br> Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to.<br> You value progress over perfection and know when it's time to ship, learn, and iterate.<br> You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story.<br> You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem.<br> You're fluent in both Arabic and English , enabling you to work closely with our customers across the region.<br> You'll likely have experience with Product management platforms such as Jira and Confluence.<br> Collaboration tools including Miro and Figma.<br> Product analytics platforms such as Mixpanel, Amplitude, or similar.<br> SQL for exploring product data and validating hypotheses.<br> Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar.<br> Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools.<br> Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product.<br> Built AI-powered workflows or automation products that delivered measurable customer outcomes.<br> Experience designing or building enterprise customer service software.<br> What Success Looks Like (First 6 Months) Within your first six months, you'll have built a deep understanding of Lucidya's Customer Service Suite, our customers, and the workflows that power their support operations.<br> More importantly, you'll have: Become the go-to product leader for the Customer Service Suite, with a deep understanding of both the product and the customer problems it solves.<br> Shipped meaningful improvements to OmniServ or the mobile experience that customers notice and that measurably improve how support teams work.<br> Earned the trust of Engineering, Design, and cross-functional stakeholders by making thoughtful product decisions, communicating trade-offs clearly, and consistently delivering value.<br> Built strong relationships with customers and established a regular feedback loop that directly influences product priorities.<br> Defined and communicated a clear product roadmap that balances customer needs, business priorities, and long-term product strategy.<br> Identified opportunities to leverage AI and automation in ways that create genuine value for support teams rather than simply introducing new technology.<br> What the hiring process will look like Our hiring process is designed to help both you and us determine whether this is the right fit.<br> The process typically includes: An introductory conversation with Talent Acquisition.<br> A Product Leadership interview to explore your product thinking, leadership style, and experience.<br> A case study where you'll demonstrate how you approach solving complex product challenges and communicate your decisions.<br> A presentation/panel interview to showcase your findings A final conversation with executive leadership / Offer discussion.<br> Throughout the process, we're looking beyond experience alone.<br> We want to understand how you think, how you make decisions, how you collaborate with others, and how you approach building products that customers genuinely love.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>iMaker Group is renowned for its expertise in luxury villas, hospitality, and commercial developments. We are a dynamic consortium of companies offering comprehensive services in master planning, architecture, interior design, construction, project management, and the sourcing of furniture and materials. With operations spanning Dubai, London, Riyadh, Miami, and Cairo, iMaker Group delivers diverse projects on a global scale.</p><p><br></p><p><b>Summary of the role:</b></p><p>The Mechanical Site Engineer is responsible for supervising, coordinating, and executing all mechanical works at the project site. The role ensures installations, testing, and commissioning are completed according to approved drawings, specifications, codes, and safety standards.&nbsp;</p><p><br></p><p><b>Key responsibilities:</b></p><ul><li>Oversee and Supervise installation of mechanical systems including HVAC, plumbing, fire-fighting, piping, and equipment.</li><li>Ensure all works are completed as per approved drawings, method statements, and project specifications.</li><li>Monitor daily activities and ensure progress meets project timelines.</li><li>Manage and coordinate subcontractor activities.</li><li>Review mechanical drawings, shop drawings, and material submittals.</li><li>Verify quantities and ensure correct materials are delivered and used on site.</li><li>Conduct site inspections and verify work quality.</li><li>Coordinate mechanical, electrical, and civil works to avoid clashes.</li><li>Assist in testing, balancing, and commissioning of mechanical systems.</li><li>Ensure compliance with site safety rules and HSE procedures.</li><li>Implement quality control procedures and inspection test plans (ITPs).</li><li>Identify and report non-conformities and follow up on corrective actions.</li><li>Ensure installation meets industry standards (ASHRAE, SMACNA, NFPA, etc.).</li><li>Attend site meetings with contractors, consultants, and client representatives.</li><li>Ensure availability of materials, tools, and equipment for work progress.</li><li>Coordinate with procurement teams for timely delivery of mechanical items.</li><li>Communicate technical issues or delays to the project manager.</li><li>Prepare daily and weekly site progress reports.</li><li>Maintain records of inspections, tests, and mechanical activities.</li><li>Assist in preparing as-built drawings and O&amp;M documentation.</li><li>Ensure proper documentation of commissioning results.</li><li>Coordinate with project managers, engineers, and subcontractors to ensure seamless execution of mechanical works.</li><li>Support BIM coordination by aligning site execution with approved models to reduce clashes, rework, and delays.</li><li>Stay informed on the latest trends, materials and technology in the industry to keep our projects at the forefront of innovation.</li><li>Perform other duties as assigned by management.</li></ul><p><br></p><p><b>Qualifications&nbsp;</b></p><p><b>Education and Experience:</b></p><ul><li>Diploma in Mechanical Technology or bachelor's degree in Mechanical Engineering or related field.&nbsp;</li><li>6+ years of experience in mechanical site execution (HVAC, plumbing, firefighting, MEP, or related fields).&nbsp;</li></ul><p><br></p><p><b>Working conditions and Environment:</b></p><ul><li>The position is site based.&nbsp;</li><li>The position may have occasional international travel requirements.&nbsp;</li></ul><p><br></p><p><b>What We Offer?</b></p><ul><li>Opportunities to work on high-profile, international projects.</li><li>A chance to work in a collaborative, creative work environment that fosters innovation.</li><li>Opportunities for career growth and professional development.</li><li>Competitive salary and benefits package.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Knowledge, Skills and Abilities:</b></p><ul><li>Strong knowledge of mechanical systems and installation techniques.&nbsp;</li><li>Knowledge of mechanical calculations (duct sizing, pump head, pipe sizing).&nbsp;</li><li>Familiarity with commissioning procedures.&nbsp;</li><li>Proficiency in softwares such as AutoCAD, Revit/BIM, and MS Office.&nbsp;</li><li>In-depth knowledge of relevant international codes (IEC, NEC, BS, local regulations) and standards.&nbsp;</li><li>Good communication and problem-solving skills.&nbsp;</li><li>Ability to work under pressure and meet deadlines&nbsp;</li><li>Strong attention to detail with a commitment to accuracy and technical excellence.&nbsp;</li><li>Strong understanding of project workflows, timelines, and coordination across all project phases.&nbsp;</li><li>Excellent in speaking Arabic and English languages.</li><li>Strong teamwork and collaboration skills.&nbsp;</li><li>Excellent organization and time management skills.&nbsp;</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Overview</b><br><p>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Understands, identifies, and aligns Microsoft solutions, and technical capabilities. Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback.</p><br><br><br><b>Responsibilities</b><br>Customer Relationship Management<br>Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality and secure solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.<br><br>Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels and incorporates a focus on security and resiliency.<br><br>Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer security and resiliency needs and customer objectives specific to the customer's business transformation programs and common to their industry.<br><br><br>Customer Success Leadership<br>Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy that includes security as a core component. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health and security.<br><br>Proactively identifies, monitors, and mitigates actual and potential blockers (including security and compliance concerns) to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.<br><br>Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers (including security and compliance risks) by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.<br><br><br>Technical Relevance<br>Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Security, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.<br><br><br><br><br><b>Qualifications</b><br>Required/minimum qualifications<br>Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.<br>Additional or preferred qualifications<br>Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.<br>3+ years relevant work experience within customer industry.<br>Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).<br>Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.<br>Project Management Institute (PMI) or equivalent Project Management certification.<br>Prosci or equivalent certification.<br><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Noon<p><strong><em>Radically Changing the Way People Learn!</em></strong></p><br><p><strong>Noon Academy</strong>is the leading edtech platform in the Middle East, with over 12<span> million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtuall</span>y. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.</p><br><p><span>Hear it directly from our CEO and co-founder: </span><strong>this</strong><span><strong><br>Learn more about us:</strong></span><span><strong> here</strong></span></p><br><br><p><span><strong>Now: We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable.<br>Office: Full-time, Riyadh-based. We’ve got a sweet office near the Boulevard, and we’d love to have you in it.</strong></span></p><br><span><strong>About the role</strong></span><p><span><strong>Noon runs hybrid classrooms across Saudi Arabia: a remote star teacher leads the session, students sit together in a physical classroom, and an in-room facilitator keeps the room working. It's a genuinely different way to teach, and it only works if someone with real classroom authority is shaping what gets taught and how it lands.</strong></span></p><br><p><span><strong>That's this role. We're looking for a </strong><strong>Head Teacher for the National track Math &amp;amp; Phys</strong><strong> — someone with a decade or more of actual teaching behind them, who has coached other teachers, and who wants their judgement to reach thousands of students a day instead of thirty.</strong></span></p><br><p><span><strong>This is an academic role, not a management one. You won't run a department's admin or manage headcount. You'll decide what the curriculum should emphasize, hold the quality bar on how it's built, coach the teachers delivering it, and stay in the classroom yourself often enough to know whether any of it is actually working.</strong></span></p><br><span><strong>How the role splits</strong></span><p><span><strong>Area</strong></span></p><br><p><span><strong>Share</strong></span></p><br><p><span><strong>What it means day to day</strong></span></p><br><p><span><strong>Curriculum &amp;amp; term planning</strong></span></p><br><p><span><strong>50%</strong></span></p><br><p><span><strong>Working with the design team to decide the curriculum itself — which topics to cover, what needs more weight and what needs less, and how the term and year plan fits together. You review the final lesson once it's built in the system. You don't build it yourself; that's the Design Lead's job.</strong></span></p><br><p><span><strong>Coaching delivery teachers</strong></span></p><br><p><span><strong>30%</strong></span></p><br><p><span><strong>Coaching the teachers who actually present sessions to students — how to deliver the content, hold a hybrid room, and keep students engaged through a screen. Observation, feedback, and follow-up that changes practice.</strong></span></p><br><p><span><strong>Delivering lessons</strong></span></p><br><p><span><strong>20%</strong></span></p><br><p><span><strong>Teaching sessions yourself. Not as a regular teacher on the roster — it's to stay close to the content, see how it lands in practice, and hear directly from students.</strong></span></p><br><br><span><strong>What you'll own</strong></span><ul><li><p><span><strong>The academic quality of Math &amp;amp; Phys curriculum across Middle School and High School on the National track — topic sequencing, weighting, depth, and alignment to what students are actually assessed on.</strong></span></p><br></li><li><p><span><strong>Term and year plans, built with the Design Leads and signed off by you before they go into production.</strong></span></p><br></li><li><p><span><strong>Final review of built lessons before they reach students — you're the last academic gate.</strong></span></p><br></li><li><p><span><strong>Coaching and development of the delivery teaching bench for your subjects, in partnership with Learning Excellence's observation and evaluation cycle.</strong></span></p><br></li><li><p><span><strong>Reading the assessment signal — Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain — and translating it into what changes next term.</strong></span></p><br></li><li><p><span><strong>Being the academic voice in cross-functional conversations with Design, Learning Excellence, Product and Data.</strong></span></p><br></li></ul><span><strong>What we're looking for</strong></span><span><strong>Must have</strong></span><ul><li><p><span><strong>Minimum 10 years of actual classroom teaching experience, with genuine depth across both middle school and high school.</strong></span></p><br></li><li><p><span><strong>3–5 years managing or coaching other teachers — as a head of department, subject lead, mentor, or in a formal coaching role.</strong></span></p><br></li><li><p><span><strong>Familiarity with Saudi national assessments — Qudurat, Tahsili, and Nafes.</strong></span></p><br></li><li><p><span><strong>Strong digital capability and real comfort teaching in a digital environment. This is a hybrid classroom, delivered through a platform — not an occasional PowerPoint.</strong></span></p><br></li><li><p><span><strong>Fluent Arabic; professional English.</strong></span></p><br></li><li><p><span><strong>Based in Riyadh, or ready to relocate. Saudi nationals with KSA teaching experience strongly preferred.</strong></span></p><br></li></ul><span><strong>Nice to have</strong></span><ul><li><p><span><strong>A coaching certification or completion of a formal teacher training program</strong></span></p><br></li><li><p><span><strong>International curriculum experience — not only the local curriculum</strong></span></p><br></li><li><p><span><strong>Familiarity with international assessment frameworks — PISA, TIMSS, PIRLS — and what they imply for how you teach, not just what they are.</strong></span></p><br></li><li><p><span><strong>Experience using AI in teaching or curriculum work.</strong></span></p><br></li><li><p><span><strong>Experience with hybrid, blended, or remote instruction</strong></span></p><br></li></ul><span><strong>Why this role</strong></span><ul><li><p><span><strong>Reach. A great teacher changes thirty students a year. Here, your curriculum judgement reaches thousands of students a day, across every school Noon operates in.</strong></span></p><br></li><li><p><span><strong>Real academic authority. You're the gate on what ships. Not an advisor to a decision someone else makes.</strong></span></p><br></li><li><p><span><strong>A different model, being built now. Hybrid teaching in Saudi is genuinely new, and the pedagogy for it is being figured out by the people doing it — including you.</strong></span></p><br></li><li><p><span><strong>Evidence, not opinion. Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain data mean you can actually see whether your calls worked.</strong></span></p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Communicates the concept of Total Quality Management, through advising, coaching, training, and facilitating. Works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. Verifies that quality processes meet company’s mission and brand standards, target customer needs, promote employee satisfaction, and focus on continuous improvement at the property level.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Quality Assurance Goals<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Directs property quality efforts to address critical customer requirements.<br>• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.<br>Leading Quality Assurance Team<br>• Trains team members and managers on problem solving, process improvement and strategic planning techniques<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Coaches managers on adopting the Total Quality Management leadership style.<br>• Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement.<br>• Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis.<br>Managing Quality Tools<br>• Verifies that management practices at all levels are aligned with quality tools.<br>• Uses data collection methods to compile, display, track, and analyze defect trends.<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes issues and identifies trends.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and confirms appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations. Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all properties that meets or exceeds guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Noon<p><strong><em>Radically Changing the Way People Learn!</em></strong></p><br><p><strong>Noon Academy</strong>is the leading edtech platform in the Middle East, with over 12<span> million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtuall</span>y. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.</p><br><p><span>Hear it directly from our CEO and co-founder: </span><strong>this</strong><span><strong><br>Learn more about us:</strong></span><span><strong> here</strong></span></p><br><br><p><span><strong>Now: We’re laser-focused on reinventing schools in Saudi Arabia. We’re accelerating rapidly, well-funded, and profitable.<br>Office: Full-time, Riyadh-based. We’ve got a sweet office near the Boulevard, and we’d love to have you in it.</strong></span></p><br><span><strong>About the role</strong></span><p><span><strong>Noon runs hybrid classrooms across Saudi Arabia: a remote star teacher leads the session, students sit together in a physical classroom, and an in-room facilitator keeps the room working. It's a genuinely different way to teach, and it only works if someone with real classroom authority is shaping what gets taught and how it lands.</strong></span></p><br><p><span><strong>That's this role. We're looking for a </strong><strong>Head Teacher for the National track sciences</strong><strong> — someone with a decade or more of actual teaching behind them, who has coached other teachers, and who wants their judgement to reach thousands of students a day instead of thirty.</strong></span></p><br><p><span><strong>This is an academic role, not a management one. You won't run a department's admin or manage headcount. You'll decide what the curriculum should emphasize, hold the quality bar on how it's built, coach the teachers delivering it, and stay in the classroom yourself often enough to know whether any of it is actually working.</strong></span></p><br><span><strong>How the role splits</strong></span><p><span><strong>Area</strong></span></p><br><p><span><strong>Share</strong></span></p><br><p><span><strong>What it means day to day</strong></span></p><br><p><span><strong>Curriculum &amp;amp; term planning</strong></span></p><br><p><span><strong>50%</strong></span></p><br><p><span><strong>Working with the design team to decide the curriculum itself — which topics to cover, what needs more weight and what needs less, and how the term and year plan fits together. You review the final lesson once it's built in the system. You don't build it yourself; that's the Design Lead's job.</strong></span></p><br><p><span><strong>Coaching delivery teachers</strong></span></p><br><p><span><strong>30%</strong></span></p><br><p><span><strong>Coaching the teachers who actually present sessions to students — how to deliver the content, hold a hybrid room, and keep students engaged through a screen. Observation, feedback, and follow-up that changes practice.</strong></span></p><br><p><span><strong>Delivering lessons</strong></span></p><br><p><span><strong>20%</strong></span></p><br><p><span><strong>Teaching sessions yourself. Not as a regular teacher on the roster — it's to stay close to the content, see how it lands in practice, and hear directly from students.</strong></span></p><br><br><span><strong>What you'll own</strong></span><ul><li><p><span><strong>The academic quality of science curriculum across Middle School and High School on the National track — topic sequencing, weighting, depth, and alignment to what students are actually assessed on.</strong></span></p><br></li><li><p><span><strong>Term and year plans, built with the Design Leads and signed off by you before they go into production.</strong></span></p><br></li><li><p><span><strong>Final review of built lessons before they reach students — you're the last academic gate.</strong></span></p><br></li><li><p><span><strong>Coaching and development of the delivery teaching bench for your subjects, in partnership with Learning Excellence's observation and evaluation cycle.</strong></span></p><br></li><li><p><span><strong>Reading the assessment signal — Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain — and translating it into what changes next term.</strong></span></p><br></li><li><p><span><strong>Being the academic voice in cross-functional conversations with Design, Learning Excellence, Product and Data.</strong></span></p><br></li></ul><span><strong>What we're looking for</strong></span><span><strong>Must have</strong></span><ul><li><p><span><strong>Minimum 10 years of actual classroom teaching experience, with genuine depth across both middle school and high school.</strong></span></p><br></li><li><p><span><strong>3–5 years managing or coaching other teachers — as a head of department, subject lead, mentor, or in a formal coaching role.</strong></span></p><br></li><li><p><span><strong>Familiarity with Saudi national assessments — Qudurat, Tahsili, and Nafes.</strong></span></p><br></li><li><p><span><strong>Strong digital capability and real comfort teaching in a digital environment. This is a hybrid classroom, delivered through a platform — not an occasional PowerPoint.</strong></span></p><br></li><li><p><span><strong>Fluent Arabic; professional English.</strong></span></p><br></li><li><p><span><strong>Based in Riyadh, or ready to relocate. Saudi nationals with KSA teaching experience strongly preferred.</strong></span></p><br></li></ul><span><strong>Nice to have</strong></span><ul><li><p><span><strong>A coaching certification or completion of a formal teacher training program</strong></span></p><br></li><li><p><span><strong>International curriculum experience — not only the local curriculum</strong></span></p><br></li><li><p><span><strong>Familiarity with international assessment frameworks — PISA, TIMSS, PIRLS — and what they imply for how you teach, not just what they are.</strong></span></p><br></li><li><p><span><strong>Experience using AI in teaching or curriculum work.</strong></span></p><br></li><li><p><span><strong>Experience with hybrid, blended, or remote instruction</strong></span></p><br></li></ul><span><strong>Why this role</strong></span><ul><li><p><span><strong>Reach. A great teacher changes thirty students a year. Here, your curriculum judgement reaches thousands of students a day, across every school Noon operates in.</strong></span></p><br></li><li><p><span><strong>Real academic authority. You're the gate on what ships. Not an advisor to a decision someone else makes.</strong></span></p><br></li><li><p><span><strong>A different model, being built now. Hybrid teaching in Saudi is genuinely new, and the pedagogy for it is being figured out by the people doing it — including you.</strong></span></p><br></li><li><p><span><strong>Evidence, not opinion. Diagnostics, Exit Tickets, End-of-Chapter results, and Learning Gain data mean you can actually see whether your calls worked.</strong></span></p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Us</strong></p><br><p>Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.</p><br><p>Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.&amp;nbsp;</p><br><p><strong>Your role</strong></p><br><p>We're seeking a Team Leader for our Partner Onboarding Team. As Team Leader, you will be crucial in overseeing and assessing the activities of our partner care service representatives, as well as providing frequent performance feedback.</p><br><p>Drawing on your proficiency in leading, providing coaching, feedback, and development opportunities to help them reach their full potential, you will be responsible for developing and monitoring the everyday activities of customer service operations, assisting customer service representatives with duties as needed to create unique experiences only Tamara can provide.&amp;nbsp;</p><br><p>With a proven track record of success in leading and motivating teams, excellent communication, interpersonal, problem-solving skills, and ultimately revolutionized the way millions of users shop, pay, and bank.</p><br><p>You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges.&amp;nbsp;</p><br><p>You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.</p><br><p><strong>This role is based onsite in our Riyadh offices.</strong></p><br><p><strong>Your responsibilities</strong></p><br><ul><li>Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.</li><li>Strategizing and monitoring the daily activities of customer service operations.</li><li>Assisting customer service staff with duties where required.</li><li>Training staff in areas of customer service and company policies.</li><li>Assess AML/CFT risk factors (industry, geography, payment flow, behavior) and assign onboarding risk ratings in line with internal policy.</li><li>Ensure all findings, approvals, and supporting evidence are accurately logged and auditable in Salesforce in real time.</li><li>Escalate high-risk or suspicious cases to Compliance for enhanced due diligence (EDD) or SAR filing, following defined escalation paths.</li><li>Monitor regulatory changes (e.g., SAMA, CBUAE, FATF) and update screening rules, checklists, and playbooks accordingly.</li><li>Liaise daily with Commercial, Compliance, Product, and Risk teams to resolve onboarding blockers and clarify documentation requirements.</li><li>Identify process gaps and propose workflow or automation enhancements (e.g., data integrations, rules engines, reporting dashboards).</li><li>Support periodic internal and external audits by compiling evidence packs and answering examiner queries.</li><li>Track and report key onboarding KPIs (turnaround time, pass/fail rates, false-positive ratios) to help drive continuous improvement.</li><li>Uphold Tamara’s “compliance-by-design” culture, ensuring every merchant is onboarded safely, efficiently, and in full regulatory adherence.</li></ul><p><strong>Your expertise</strong></p><br><ul><li>Bachelor’s or Master’s degree in business administration, management studies, or in a related discipline.</li><li>Prior experience (up to 3 years) in the field of customer service or contact center is also necessary for this position. Must have at least 1 years of experience as a supervisor or team lead</li><li>Leadership Skills: Customer experience managers are able to organize and direct the activities of customer experience representatives to ensure the delivery of high-quality service to customers.</li><li>Communication Skills: They are well-versed in effectively interacting with clients to identify and process their requirements.</li><li>Customer Service Skills: They are able to courteously interact with clients to ensure positive customer experience</li><li>1–3 years of hands-on experience in KYB due diligence, AML/CFT screening, or merchant onboarding within a fintech, payments, or other regulated financial institution in UAE and KSA.</li><li>Proficiency in case management on Salesforce (or a similar workflow tool), including documenting reviews, attaching evidence, and maintaining audit-ready records.</li><li>Solid grasp of KYB fundamentals: validating trade licenses, analyzing UBO/shareholder structures, and applying risk-based onboarding decisions.</li><li>Working knowledge of sanctions, PEP, and adverse-media screening (UN, OFAC, EU, GCC) using tools such as Dow Jones, Focal, World-Check, or LexisNexis.</li><li>Familiarity with GCC regulations—especially CBUAE KYC/AML Rulebook, SAMA AML Rules, and FATF recommendations—and the ability to interpret regulatory updates.</li><li>Experience supporting audits or regulatory exams, assembling evidence packs, and answering follow-up queries.</li><li>Attention to detail and a proactive approach to spotting process gaps, proposing improvements, and meeting tight onboarding SLAs.</li><li>Professional certifications such as ICA Certificate in KYC &amp;amp; CDD, CAMS, ACAMS, or equivalent are advantageous but not mandatory.</li></ul><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Us</strong></p><br><p>Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.</p><br><p>Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.&amp;nbsp;</p><br><p><strong>Your role</strong></p><br><p>We're seeking a Team Leader for our Partner Onboarding Team. As Team Leader, you will be crucial in overseeing and assessing the activities of our partner care service representatives, as well as providing frequent performance feedback.</p><br><p>Drawing on your proficiency in leading, providing coaching, feedback, and development opportunities to help them reach their full potential, you will be responsible for developing and monitoring the everyday activities of customer service operations, assisting customer service representatives with duties as needed to create unique experiences only Tamara can provide.&amp;nbsp;</p><br><p>With a proven track record of success in leading and motivating teams, excellent communication, interpersonal, problem-solving skills, and ultimately revolutionized the way millions of users shop, pay, and bank.</p><br><p>You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges.&amp;nbsp;</p><br><p>You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.</p><br><p><strong>This role is based onsite in our Riyadh offices.</strong></p><br><p><strong>Your responsibilities</strong></p><br><ul><li>Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.</li><li>Strategizing and monitoring the daily activities of customer service operations.</li><li>Assisting customer service staff with duties where required.</li><li>Training staff in areas of customer service and company policies.</li><li>Assess AML/CFT risk factors (industry, geography, payment flow, behavior) and assign onboarding risk ratings in line with internal policy.</li><li>Ensure all findings, approvals, and supporting evidence are accurately logged and auditable in Salesforce in real time.</li><li>Escalate high-risk or suspicious cases to Compliance for enhanced due diligence (EDD) or SAR filing, following defined escalation paths.</li><li>Monitor regulatory changes (e.g., SAMA, CBUAE, FATF) and update screening rules, checklists, and playbooks accordingly.</li><li>Liaise daily with Commercial, Compliance, Product, and Risk teams to resolve onboarding blockers and clarify documentation requirements.</li><li>Identify process gaps and propose workflow or automation enhancements (e.g., data integrations, rules engines, reporting dashboards).</li><li>Support periodic internal and external audits by compiling evidence packs and answering examiner queries.</li><li>Track and report key onboarding KPIs (turnaround time, pass/fail rates, false-positive ratios) to help drive continuous improvement.</li><li>Uphold Tamara’s “compliance-by-design” culture, ensuring every merchant is onboarded safely, efficiently, and in full regulatory adherence.</li></ul><p><strong>Your expertise</strong></p><br><ul><li>Bachelor’s or Master’s degree in business administration, management studies, or in a related discipline.</li><li>Prior experience (up to 3 years) in the field of customer service or contact center is also necessary for this position. Must have at least 1 years of experience as a supervisor or team lead</li><li>Leadership Skills: Customer experience managers are able to organize and direct the activities of customer experience representatives to ensure the delivery of high-quality service to customers.</li><li>Communication Skills: They are well-versed in effectively interacting with clients to identify and process their requirements.</li><li>Customer Service Skills: They are able to courteously interact with clients to ensure positive customer experience</li><li>1–3 years of hands-on experience in KYB due diligence, AML/CFT screening, or merchant onboarding within a fintech, payments, or other regulated financial institution in UAE and KSA.</li><li>Proficiency in case management on Salesforce (or a similar workflow tool), including documenting reviews, attaching evidence, and maintaining audit-ready records.</li><li>Solid grasp of KYB fundamentals: validating trade licenses, analyzing UBO/shareholder structures, and applying risk-based onboarding decisions.</li><li>Working knowledge of sanctions, PEP, and adverse-media screening (UN, OFAC, EU, GCC) using tools such as Dow Jones, Focal, World-Check, or LexisNexis.</li><li>Familiarity with GCC regulations—especially CBUAE KYC/AML Rulebook, SAMA AML Rules, and FATF recommendations—and the ability to interpret regulatory updates.</li><li>Experience supporting audits or regulatory exams, assembling evidence packs, and answering follow-up queries.</li><li>Attention to detail and a proactive approach to spotting process gaps, proposing improvements, and meeting tight onboarding SLAs.</li><li>Professional certifications such as ICA Certificate in KYC &amp;amp; CDD, CAMS, ACAMS, or equivalent are advantageous but not mandatory.</li></ul><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>At Turner &amp; Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.</p><br><p>Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.</p><br><p>Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.</p><br><br>Job Description<br><p><em>The Saudi business currently employs circa 475 staff across the Real Estate, Infrastructure, and Natural resource sectors, and is forecast to continue growing. </em></p><br><p><em>The KSA business has a vacancy for a Senior accountant to help manage the Finance function and be a Business Partner to the local leadership team.&nbsp; </em></p><br><p><strong>Job Purpose</strong></p><br><p>Senior Accountant reporting to the KSA Finance Director.</p><br><p>We require a qualified and technically strong accountant preferably with at least 5 years post qualification experience that includes preparing Management Accounts, Forecasts, Project Accounting and will act as a Business Partner.</p><br><p>This person will be a strong team player with experience working in an environment with conflicting pressures and heavy workloads and they will be required to work on their own initiative when needing to manage unusual and ad-hoc requirements.</p><br><p>The role will require frequent interaction with the senior management to ensure objectives are aligned, therefore strong communication skills are also required.</p><br><p>The successful candidate will be a key Business Partner to the KSA Management and Sector Managers in addition to ensuring minimum financial governance standards are met. A minimum of 5 years post qualified experience, ideally KSA based with MNC consultancy/construction industry experience is highly preferable.</p><br><p><br> <strong>Key Selected Responsibilities</strong></p><br><p><strong><u>Accounting &amp; Reporting</u></strong></p><br><ul><li>Deliver clear &amp; accurate month end reporting requirements to timetable. Working closely with Commission Leads and the Finance Leads to ensure Management Accounts, Financial reports &amp; Forecasts are as accurate as possible.</li><li>Business Partnering, Project profitability, Project Revenue Trackers, Project Accounting &amp; WIP analysis are key reports to the business.</li><li>Ensure balance sheet reconciliations are maintained with any reconciling variances articulated and managed in accordance with financial reporting standards.</li><li>Supporting other ad-hoc month end reporting in line with group timetable, including providing support on commentary for variance analysis.</li><li>Revenue Trackers, Income Statement accurately recorded and maintained.</li><li>Assisting with annual statutory audit.</li><li>Support the annual Budget submission.</li><li>Processing General Ledger journal transactions for both Income Statement and Balance Sheet.</li><li>Client invoicing – a critical requirement occurring at a critical time requiring the candidate to manage conflicting time and workload pressures.</li><li>Intercompany account reconciliations with relevant action then being taken where necessary.</li><li>Ensure compliance with accounting policies – both external reporting standards and internal policies.</li></ul><p><strong><u>Payroll</u></strong></p><br><ul><li>Support preparation of monthly payroll.</li><li>Generation of payroll journals and relevant payroll recons.</li><li>Responding to payroll queries as and when required.</li></ul><p><strong><u>Tax</u></strong></p><br><ul><li>Good knowledge of KSA VAT and Tax laws and practices will be a significant advantage.</li></ul><br>Qualifications<br><p><br> <strong>Core Behavioural Skills:</strong></p><br><p>The successful candidates will possess the following characteristics:</p><br><ul><li>A challenging mind-set, analytical, methodical with the ability to investigate and interrogate data. (Strong excel skills).</li><li>Confident accounting skills (qualified, CIMA, ACCA and equivalent, with post qualified experience).</li><li>Good organisational skills, used to managing and prioritising both own and others workload.</li><li>Must be comfortable with working in a fast-moving, dynamic environment.</li><li>Team development focus and a team player. The team support each and work together where requirements can be simultaneous and conflicting. The ability to work with the team, agree the priorities and manage time pressures are paramount.</li><li>The role will require frequent interaction with the senior management to ensure objectives are aligned, therefore strong communication skills are required and good interpersonal skills to manage business partnering relationships and the ability to manage conflicting requirements.</li></ul><p><strong>Company Values Statement:</strong></p><br><p>We endeavour to create a work environment that reflects the culture of the company, and we encourage every member of our staff to embrace our commitment to be:</p><br><ul><li>Professional</li><li>Quality Driven</li><li>Goal Orientated</li><li>Customer Focused</li><li>Continuously Improving</li><li>Flexible</li><li>Open &amp; Integrated</li></ul><br>Additional Information<br><p>Turner &amp; Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees&nbsp;and actively encourage applications from all sectors of the community.</p><br><p>Please find out more about us at&nbsp;www.turnerandtownsend.com</p><br><p>#LI-JL1</p><br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company:Oliver WymanDescription:<p>Oliver Wyman is looking to bring onboard an experienced professional as a <b>Recruiting Manager</b> in Middle East location to join our <b>IMEA Recruitment Team</b>!</p><br><p><b>This role will be based out of our Riyadh office.</b></p><br><p><b><u>Job Overview:</u></b></p><br><p>We are seeking a highly motivated and experienced Recruitment Manager to drive experienced hire recruitment across the Middle East while supporting Partner recruitment across the broader IMEA region.</p><br><p>In this highly visible role, you will manage the end-to-end recruitment lifecycle across all levels of seniority, from experienced professionals to Partner hires, while contributing to the execution of the regional talent acquisition strategy. Working closely with Partners, business leaders, and the wider recruiting team, you will identify, engage, and secure exceptional talent to support the firm's growth ambitions.</p><br><p>You will also play a key role in strengthening our employer brand, delivering an outstanding candidate experience, leveraging data to inform hiring decisions, and continuously improving recruitment processes across the region.</p><br><p>This is an exciting opportunity to join a dynamic, fast-paced market and work closely with IMEA Partners and senior stakeholders. The successful candidate will be a strategic recruiter with strong stakeholder management skills, commercial acumen, and a proven track record of attracting and securing high-calibre talent, including senior leaders and Partners.</p><br><p><b><u>Key Responsibilities:</u></b></p><br><ul><li><p>Partner with the Director of Recruiting to execute the experienced hire recruitment strategy across practice groups, aligned with regional business priorities and growth plans.</p><br></li><li><p>Partner with IMEA leadership to deliver Partner recruitment, including market mapping, executive search engagement, candidate assessment, and offer management.</p><br></li><li><p>Advise Partners and senior leaders on talent market trends, hiring strategies, and workforce planning.</p><br></li><li><p>Use data and market insights to monitor recruitment performance, identify opportunities, and continuously improve hiring outcomes.</p><br></li><li><p>Support regional talent acquisition initiatives and contribute to the ongoing evolution of the IMEA recruiting function.</p><br></li><li><p>Manage end-to-end recruitment across multiple searches, with a primary focus on experienced, leadership, and Partner-level hiring. Develop and execute innovative sourcing strategies to attract, engage, and secure exceptional talent across the Middle East.</p><br></li><li><p>Build and maintain strong talent pipelines through proactive sourcing, networking, referrals, and relationship management.</p><br></li><li><p>Deliver an exceptional candidate experience throughout the recruitment lifecycle while ensuring an efficient, inclusive, and high-quality hiring process.</p><br></li><li><p>Partner closely with hiring managers to define recruitment needs, provide market intelligence, and drive timely hiring decisions.</p><br></li><li><p>Manage relationships with executive search firms, recruitment agencies, and RPO providers to ensure high-quality delivery and value.</p><br></li><li><p>Collaborate with regional and global recruiting colleagues to share best practices and drive consistency across IMEA.</p><br></li><li><p>Coach and mentor members of the recruiting team, fostering collaboration, knowledge sharing, and continuous development.</p><br></li><li><p>Identify opportunities to streamline recruitment processes and improve operational efficiency.</p><br></li><li><p>Champion initiatives that strengthen Oliver Wyman's employer brand and enhance engagement with external talent communities.</p><br></li></ul><p><b><u>Experience Required:</u></b></p><br><ul><li><p>10+ years of recruitment or talent acquisition experience within a fast-paced, professional environment.</p><br></li><li><p>Proven experience managing end-to-end recruitment across multiple levels of seniority, including executive and Partner-level hiring.</p><br></li><li><p>Experience recruiting within professional services, management consulting, or another client-driven environment.</p><br></li><li><p>Strong understanding of the Middle East talent market, with knowledge of strategy consulting competitors, market trends, and talent availability.</p><br></li><li><p>Demonstrated ability to build trusted relationships and influence senior stakeholders within a complex, matrixed organization.</p><br></li><li><p>Experience using recruitment analytics and market insights to inform hiring strategies and support business decision-making.</p><br></li><li><p>Experience with workforce planning, hiring forecasts, and budget management.</p><br></li><li><p>Proven ability to lead recruitment initiatives, manage multiple priorities, and deliver results in a fast-paced environment.</p><br></li></ul><p><b><u>Skills &amp; Attributes:</u></b></p><br><ul><li><p>Exceptional organizational and project management skills, with the ability to manage multiple priorities and competing deadlines.</p><br></li><li><p>Strong stakeholder management, communication, and influencing skills.</p><br></li><li><p>Advanced PowerPoint and Microsoft Excel skills, with the ability to analyse data and translate insights into compelling recommendations.</p><br></li><li><p>Strong commercial mindset with a proactive, solutions-oriented approach and the ability to work independently with minimal direction.</p><br></li><li><p>Experience using applicant tracking systems (ATS), recruitment technologies, and sourcing tools.</p><br></li><li><p>Creative, adaptable, and resilient, with a continuous improvement mindset and the ability to drive change.</p><br></li><li><p>Collaborative team player who thrives in a fast-paced, evolving environment.</p><br></li><li><p>High attention to detail, sound judgment, and a strong sense of ownership and accountability.</p><br></li></ul>Oliver Wyman is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Dyson Retail is different, for a number of reasons. Firstly, this is a firm of expert engineers, offering people the chance to connect with technology in store, including a world-class styling experience with a blow-out bar concept. We are delivering a high service experience for our shoppers – think 5 star hotel levels of service – demonstrating the value of the technology and providing aftersales care. Our aim is to support owners in getting the best out of their Dyson technology.</p> <p>This is a new retail concept in a fundamentally entrepreneurial, start-up feeling business. This means that everyone in-store needs to be prepared to do anything and everything required running the business and providing the best customer experience.</p> <p>The main purpose of the role is to deliver outstanding retail experiences that fascinate shoppers through the presentation and demonstration of our machines, whilst talking about the science of hair. Reporting in to the Store Manager, our stylists are responsible for appointment booking and styling sessions.</p> <h4>What you’ll need to succeed</h4> <ul> <li>Preferably qualified stylist that has experience within the blow dry sector.</li> <li>Holding a valid Municipality Health Card is mandatory.</li> <li>Previous experience working with/in a premium beauty brand.</li> <li>Fluent in English and local market languages.</li> <li>Track record for creating innovative solutions that solve problems and/or challenge convention.</li> <li>Be prepared to hit targets.</li> <li>Great customer-facing and sales skills, including the ability to adapt your style to the needs of every customer.</li> <li>Previous experience in a promotional marketing and sales background.</li> <li>Be confident in giving in-depth bespoke consultations for every customer’s styling questions.</li> </ul> <h4>Specific tasks & duties:</h4> <ul> <li>Deliver the balance between sales and service.</li> <li>Ensuring a high standard of visual merchandising in your area.</li> <li>Blow-drying and styling sections of the customer’s hair.</li> <li>Providing guidance on hair care techniques and supporting items.</li> <li>Be the brand guardian, ensuring you know what needs and how to do it in the Dyson way.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our Supply Chain Manager will be entrusted and empowered to transform our Supply Chain organization in our journey to becoming a highly customer centric and cost-efficient company. You will work closely with the vertical COO, his direct reports & business leaders, and cross functionally with other leaders across the organization.</p> <p>To be successful, you should have the skills and experience to navigate around the different complexities and nuances of our various business segments. You will be a key member of the Group Supply Chain organization who is expected to help in our Supply Chain transformation journey.</p> <p>In this regard, you will contribute in shaping our Supply Chain of the future by helping us set the right direction and priorities, as well as bringing in and implementing best practices into the company.</p> <p>You should be very comfortable leveraging Supply Chain Management systems to routinely handle large volumes of data and you will develop systematic and robust technology-based solutions to routinely manage our KPIs.</p> <p>This role will suit someone who can influence without authority, someone who loves solving big Supply Chain problems, is intellectually curious, can get things done working cross functionally, can work with little direction, is experienced in leading within complex and nuanced business, all whilst not being overwhelmed by scale and speed.</p> <h4>Key responsibilities</h4> <ul> <li>You will be responsible for sales forecasting, demand planning and inventory management & fulfillment.</li> <li>Develop and implement an effective S&OP process.</li> <li>Responsible for managing suppliers and logistics service providers according to agreed SLAs.</li> <li>Assortment planning.</li> <li>Sales & commercial planning analysis regarding markdown and price strategies.</li> <li>Product life cycle management & inventory control.</li> <li>Develop, measure and continuously improve our key Supply Chain Planning KPIs.</li> <li>Develop analytical solutions to improve Supply Chain metrics while accelerating decision-making on commercial planning; increase efficiency while optimizing the cost structure of the Supply Chain.</li> <li>Develop customer analytics and predictive models for improved forecast quality.</li> <li>Lead the transformation of the Supply Chain Planning operation in line with or ahead of the demands of our businesses.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>5 years of experience within supply chain and preferred to have experience in FMCG.</li> <li>FMCG background and supply chain background – sales and commercial planning – product life cycle management.</li> <li>Preferred to have engineering degree.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and futureproofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>As Sales Manager for KSA, you will be the face of Sol de Janeiro in the Saudi market, owning the in-store performance, brand experience, and education. You'll spend most of your time in the field, visiting doors, coaching beauty advisors, driving sell-out, and bringing the joyful experiences of Sol de Janeiro to life. You'll also play a key role in supporting consumer activations, PR events, and retailer animations across the region.</p> <h4>What you’ll need to succeed</h4> <p><strong>Retail & Sell-Out</strong></p> <ul> <li>Visit Sephora on a structured cycle to ensure brand standards, visibility, and merchandising excellence.</li> <li>Drive sell-out performance against monthly and quarterly targets, identifying opportunities at door level.</li> <li>Monitor stock levels, testers, and visual merchandising compliance, flagging issues to the KAM.</li> <li>Build strong relationships with store managers, beauty advisors, and retailer field teams.</li> </ul> <p><strong>Education</strong></p> <ul> <li>Deliver product training and brand storytelling sessions to beauty advisors, both in-store and during retailer education days.</li> <li>Coach BAs on the Sol de Janeiro selling techniques, hero products, big bets and seasonal launches.</li> </ul> <p><strong>Consumer Engagement & PR</strong></p> <ul> <li>Support consumer-facing activations, in-store events, and animations across KSA.</li> <li>Provide on-ground support for PR events, influencer activations, and brand experiences.</li> <li>Coordinate logistics with retailer marketing teams and external agencies as needed.</li> </ul> <p><strong>Reporting & Collaboration</strong></p> <ul> <li>Provide regular sell-out reports, competitive intelligence, and field feedback to the KAM in Paris.</li> <li>Travel to Dubai for client meetings, regional reviews, and team alignment sessions.</li> <li>Represent the voice of the KSA market within the wider Middle East strategy.</li> </ul> <h4>Requirements</h4> <ul> <li>4–6 years of experience in sales or account management within beauty, or premium/luxury FMCG, ideally in KSA and/or UAE.</li> <li>Strong knowledge of the KSA beauty market.</li> <li>Proven track record of achieving sales targets and growing key accounts.</li> <li>Excellent relationship-building, negotiation, and in-store execution skills.</li> <li>Willingness to travel extensively across KSA and periodically to Dubai.</li> <li>Fluent English and Arabic required.</li> <li>Self-starter, comfortable working autonomously and reporting to a remote manager.</li> <li>Based in KSA; valid driving license.</li> <li>Microsoft Package knowledge.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Who We Are</b></p><br><br><p>At Cisco, we’re building the bridge to a digital future by investing in national digitization. Our Country Digital Acceleration (CDA) program is a strategic partnership platform that drives innovation, builds digital skills, and accelerates the digital agenda of nations. The CDA Program Leader will be instrumental in defining, executing, and scaling our strategic initiatives in KSA, leading a team to achieve significant national impact.</p><br><br><p><b>What You’ll Do</b></p><br><br><p>We are seeking an experienced, visionary, and results-oriented Program Leader to spearhead our CDA initiatives in KSA. This role demands strategic leadership, robust program management oversight, executive-level stakeholder engagement, and a proven ability to drive complex digital transformation agendas.</p><br><br><p><b>Key Responsibilities:</b></p><br><br><ul><li><b>Strategic Program Leadership &amp; Portfolio Management:</b> Lead the overall CDA Country program, defining, developing, and executing the CDA strategy for KSA, aligning with national digital agendas and Cisco's global objectives. Manage portfolio priorities and investments to maximize impact and alignment.</li><li><b>End-to-End Program Management Oversight:</b> Provide strategic oversight and direction for a portfolio of CDA projects, ensuring alignment with program goals, timely delivery, and adherence to budget and scope. Coordinate closely with Global CDA initiatives and lead Country Program Review Calls.</li><li><b>Team Leadership &amp; Development:</b> Lead, mentor, and inspire a team of project managers and specialists, fostering a high-performance culture and ensuring effective resource allocation across initiatives.</li><li><b>Executive Stakeholder Engagement:</b> Cultivate and manage strategic relationships with high-level government officials, C-suite executives, key partners, and internal Cisco leadership to secure buy-in, align objectives, and drive collaborative success.</li><li><b>Financial Oversight &amp; Management:</b> Oversee CDA financials, including spending, forecasts, revenues, and linearity. Manage the strategic planning, allocation, and management of program-wide budgets and resources to maximize impact and efficiency.</li><li><b>Risk, Compliance &amp; Opportunity Management:</b> Proactively identify strategic risks and opportunities across the program, developing comprehensive mitigation plans. Ensure program compliance with all relevant internal policies and external regulations.</li><li><b>Performance Measurement &amp; Reporting:</b> Establish and track key performance indicators (KPIs) and impact metrics for the entire CDA program. Manage all program reporting, including biweekly updates, quarterly financial updates, forecasts, and bi-annual reviews. Prepare and deliver executive-level reports on program status, strategic milestones, and overall performance to internal and external stakeholders.</li><li><b>Cross-functional Orchestration &amp; Communication:</b> Drive seamless collaboration and alignment across various Cisco functions (sales, engineering, marketing, operations, legal, finance) to ensure successful execution and integration of CDA initiatives. Align with Marketing and Communications for external program communication and with internal stakeholders for effective internal communication.</li><li><b>Innovation &amp; Thought Leadership:</b> Champion innovation within the CDA program, identifying emerging trends and technologies to enhance program offerings and position Cisco as a leading digital transformation partner.</li></ul><br><p><b>Who You Are</b></p><br><br><p>You are a strategic visionary with a passion for driving national digital transformation and a proven ability to lead complex, multi-stakeholder programs. You possess exceptional leadership skills, an executive presence, and the ability to inspire and motivate teams. You thrive in dynamic, high-stakes environments, demonstrating both strategic foresight and meticulous attention to detail.</p><br><br><br><p><b>Required Qualifications</b></p><br><br><ul><li>10+ years of experience in program management, strategic consulting, or a senior leadership role, ideally within a technology or public sector environment focused on digital transformation.</li><li>Proven track record of successfully leading and delivering large-scale, complex programs involving multiple stakeholders, from strategic initiation to successful closure and impact measurement.</li><li>Exceptional strategic planning, executive communication, negotiation, and stakeholder management skills, with experience engaging at the highest levels of government and enterprise.</li><li>Demonstrated ability to lead and develop high-performing teams.</li><li>Proficiency in advanced program and project management tools (e.g., Jira, Asana, MS Project, Smartsheet, advanced Excel) and strategic planning frameworks.</li><li>Fluent in Arabic and English (written and spoken).</li><li>PMP, PgMP (Program Management Professional), or equivalent executive program management certification is highly preferred.</li><li>Bachelor's degree in Business, Engineering, Computer Science, or a related field; Master's degree (MBA or equivalent) is a plus.</li></ul><br>Why Cisco?&nbsp;<p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><br><br><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.&nbsp;</p><br><br><p>We are Cisco, and our power starts with you.&nbsp;</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job title:</b> Pharmacovigilance Specialist</p><br><ul><li><b>Location:</b> Riyadh, Saudi Arabia</li><li><b>Work Style:</b> On-site</li></ul><p><b>About the job</b></p><br><p>As Patient Safety &amp; Pharmacovigilance within our (PSPV) team, you'll ensure that local PV activities in Saudi Arabia are performed in full compliance with global PSPV policies, regional, and local PV regulations — safeguarding the safe and appropriate use of Sanofi products on the market. Ready to get started?</p><br><p>Join our Corporate Functions team and play a vital part in the performance of our entire business while helping to make an impact on millions around the world. You'll help establish and maintain a robust, efficient local PV system that protects patients and upholds Sanofi's commitment to safety and compliance excellence.</p><br><p><b>About Sanofi:</b><br>We're an R&amp;D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.</p><br><p><b>Main responsibilities:</b></p><br><ul><li>Ensure local PV activities are performed in compliance with GPV policies and global, regional, and local PV regulations to warrant safe and appropriate use of Sanofi products in Saudi Arabia.</li><li>Support the implementation, maintenance, and continuous improvement of the local Pharmacovigilance System, ensuring inspection and audit readiness.</li><li>Continuously monitor incoming communications to ensure timely detection and appropriate management of incoming PV data (ICSRs and other safety-related information), reporting them to Global PSPV entities and external stakeholders such as Health Authorities and partners.</li><li>Support PV requirements for local activities including Patient Support Programs, Market Research, Managed Access Programs, and company-sponsored digital media.</li><li>Ensure periodic reports are submitted on time, including PSRs and periodic reviews.</li><li>Follow the local business continuity plan and after-hours emergency calls process, remaining fully aware of escalation protocols.</li><li>Support Global Safety Officers (GSOs) in local safety surveillance activities, handling and escalating product safety alerts in a timely manner.</li><li>Support risk management activities and additional risk minimization measures in Saudi Arabia, coordinating with relevant internal and external stakeholders.</li><li>Complete assigned PV Liaison role trainings in a timely manner and maintain compliance with the internal Code of Ethics and Sanofi HSE standards.</li></ul><p><b>About you</b></p><br><ul><li>Bachelor’s degree in pharmacy.</li><li>Minimum 3 years of experience in Pharmacovigilance, drug safety, or a related regulatory/medical field.</li><li>Strong understanding of local PV regulations, safety reporting requirements, and risk management frameworks.</li><li>Cross-functional collaboration skills, with experience working alongside Quality, Regulatory, and medical teams.</li><li>Strong attention to detail and ability to manage time-sensitive safety reporting obligations.</li><li>Excellent communication skills, both written and verbal, for effective coordination with Health Authorities and service providers.</li><li>Proficiency in English is mandatory; Arabic is highly preferred.</li><li>Self-motivated with strong ethical judgment and a commitment to patient safety.</li></ul><p><b>Why choose us?</b></p><br><ul><li>Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet.</li><li>Play a critical role in safeguarding patient safety, ensuring every Sanofi product on the Saudi market meets the highest standards of pharmacovigilance excellence.</li><li>Support teams across science, medicine, and operations by building better systems and enabling innovation at speed, all in service of the patients who rely on us.</li><li>Advance your career through stretch roles, cross-functional moves, and development opportunities designed to match your ambition.</li><li>Thrive in inclusive, high-performing teams where every role matters and every voice helps shape what's next.</li></ul><p><b>Pursue</b> Progress. <b>Discover</b> Extraordinary.<br>Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never-been-done-before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary – together.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.</p><br>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>