branch manager Jobs in Saudi
4620 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Position Summary</p><p>The Sales Manager owns the full commercial performance of the showroom, accountable for unit sales volume, gross margin, F&I penetration, trade-in performance, and overall customer experience.</p><p>The role leads a multi-layered sales organization, ensuring strong pipeline management, disciplined execution of sales processes, and alignment with OEM strategies and dealership financial objectives. Acting as the executive face of the showroom, the Sales Manager directly influences revenue growth, profitability, brand perception, and customer satisfaction (NPS/CSV).</p><p>By combining strategic planning with operational leadership, the Sales Manager ensures consistent target achievement while building a high-performance sales culture.</p><p>Key Responsibilities</p><p>Commercial Performance & P&L Ownership</p><p>• Deliver monthly and annual targets across unit sales, gross margin, F&I penetration, accessories, and trade-in conversions</p><p>• Manage showroom P&L by controlling pricing discipline, discounting strategy, cost structures, and inventory performance</p><p>• Develop and execute sales plans aligned with OEM campaigns, stock availability, market conditions, and competitor activity</p><p>• Monitor pipeline performance, conversion ratios, and sales mix to maximize profitability per unit</p><p>• Ensure optimal inventory management, reducing ageing stock and improving stock turn</p><p>Team Leadership & Capability Development</p><p>• Lead, coach, and develop Sales Supervisors, Sales Executives, Sales Coordinators, Handover Specialists, and Guest Relations teams</p><p>• Drive recruitment, onboarding, and ongoing capability development aligned with brand standards and Saudization targets</p><p>• Set individual and team KPIs, conduct performance reviews, and manage underperformance with clear action plans</p><p>• Build a high-performance sales culture focused on accountability, conversion excellence, and customer experience</p><p>OEM, Finance & Stakeholder Management</p><p>• Manage strategic relationships with OEM / Principal on stock allocation, product programs, training, and audit compliance</p><p>• Liaise with finance partners and banks to maintain strong F&I penetration, approval rates, and financing performance</p><p>• Engage with corporate accounts, fleet clients, and key strategic customers to drive business growth</p><p>• Coordinate with internal stakeholders including Aftersales, Marketing, and Finance to align business objectives</p><p>Customer Experience & Brand Standards</p><p>• Ensure showroom presentation, vehicle display, demo fleet readiness, and customer journey align with OEM CI standards</p><p>• Own showroom NPS / CSV performance and lead resolution of escalated customer complaints</p><p>• Drive a structured sales journey including second-facing strategy to maximize conversion and customer satisfaction</p><p>• Ensure consistent and premium customer experience across all touchpoints</p><p>Reporting, Compliance & Governance</p><p>• Submit accurate sales forecasts, pipeline reports, and performance analytics to senior leadership and finance teams</p><p>• Ensure full compliance with KYC, financing documentation, anti-fraud controls, and internal audit requirements</p><p>• Monitor data accuracy within CRM / DMS systems to support reliable reporting and decision-making</p><p>• Drive workforce planning, Saudization targets, and team structure optimization in coordination with HR</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Educational Requirements</p><p>• Bachelor’s Degree in Business Administration, Marketing, or a related discipline</p><p>Experience Requirements</p><p>• Minimum 7–10 years of progressive automotive retail sales experience within a franchised dealership environment</p><p>• At least 3 years of experience in a Sales Manager, Showroom Manager, or equivalent leadership role</p><p>• Proven track record of delivering P&L performance, revenue growth, and team leadership in KSA markets</p><p>• Experience managing high-volume or multi-brand showroom operations is strongly preferred</p><p>Technical Skills</p><p>• Advanced proficiency in CRM and Dealer Management Systems (DMS) for sales management, reporting, and analytics</p><p>• Strong understanding of P&L management, gross margin control, and inventory performance metrics</p><p>• Advanced Microsoft Office skills, particularly Excel and PowerPoint for reporting and presentations</p><p>• Strong knowledge of F&I products, financing structures, and trade-in valuation processes</p><p>• Ability to analyze sales performance data and implement corrective strategies</p><p>• Valid Saudi Arabia driving license</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Position Summary</p><p>The Workshop Manager is responsible for leading end-to-end workshop operations within the Aftersales function, ensuring service excellence, technical quality, productivity, and profitability across all repair and maintenance activities.</p><p>The role acts as the operational backbone of the service center, driving labour utilisation, efficiency, and revenue performance while ensuring full compliance with OEM standards and dealership KPIs. The Workshop Manager directly impacts customer satisfaction (NPS/CSI), Fix-Right-First-Time (FRFT) performance, warranty governance, and overall aftersales commercial success.</p><p>By leading workshop teams, controlling operational costs, and ensuring high-quality service delivery, the role plays a critical part in maintaining dealership reputation and achieving sustainable business growth.</p><p>Key Responsibilities</p><p>Workshop Operations & Productivity</p><p>• Lead daily workshop operations to achieve labour sales, productivity, efficiency, and utilisation targets aligned with brand KPIs</p><p>• Manage workload distribution, bay allocation, technician capacity, and job progression to maximise throughput and minimise vehicle turnaround time</p><p>• Drive Fix-Right-First-Time (FRFT) performance and reduce repeat repairs and comebacks through strong technical governance</p><p>• Ensure adherence to OEM repair standards, service bulletins, diagnostic procedures, and workshop processes</p><p>• Monitor work-in-progress (WIP) and control ageing Repair Orders to ensure timely completion and revenue realisation</p><p>Financial & Commercial Performance</p><p>• Deliver workshop revenue, labour sales, and gross profit targets across mechanical, electrical, body & paint, and accessory operations</p><p>• Drive revenue growth through Vehicle Health Checks (VHC), menu pricing, and upselling opportunities via Service Advisors</p><p>• Control operational costs including consumables, overtime, sublet expenses, and warranty rework within approved budgets</p><p>• Analyse financial performance and implement corrective actions to improve profitability and cost efficiency</p><p>Customer Experience & Service Quality</p><p>• Champion customer satisfaction (CSI / NPS) by ensuring on-time delivery, quality repairs, and transparent communication</p><p>• Handle escalated customer complaints with full ownership and implement root cause corrective actions</p><p>• Work closely with Service Advisors to ensure accurate diagnosis, realistic promise times, and clear job approvals</p><p>• Ensure consistent service quality and customer experience across all workshop activities</p><p>Team Leadership & Development</p><p>• Lead, coach, and develop a team of Workshop Supervisors, Foremen, Team Leaders, Technicians, and Apprentices</p><p>• Build a high-performance culture focused on productivity, quality, accountability, and continuous improvement</p><p>• Manage technician certification, OEM training compliance, and skills development aligned with evolving vehicle technologies including EV/Hybrid</p><p>• Drive performance management, succession planning, and Saudization development within the workshop workforce</p><p>Warranty, Compliance & HSE</p><p>• Oversee warranty processes to ensure accuracy, documentation integrity, and minimisation of warranty debit notes</p><p>• Ensure full compliance with HSE standards, environmental regulations, and KSA labour and safety requirements</p><p>• Maintain workshop equipment, tools, and Special Service Tools (SSTs) in line with OEM and safety standards</p><p>• Ensure audit readiness for OEM, internal, and regulatory inspections</p><p>Reporting & Performance Management</p><p>• Monitor and report key workshop KPIs including labour hours sold, efficiency, productivity, FRFT, CSI, and gross profit</p><p>• Use DMS data (Kerridge, Autoline, SAP, Incadea, or equivalent) to analyse performance trends and identify improvement opportunities</p><p>• Prepare and present monthly performance reviews to Aftersales leadership and OEM stakeholders</p><p>• Drive continuous improvement initiatives based on data insights and operational performance gaps</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Educational Requirements</p><p>• Bachelor’s Degree in Mechanical Engineering, Automotive Engineering, or a related technical discipline</p><p>• Advanced OEM certifications or technical leadership training is highly preferred</p><p>Experience Requirements</p><p>• Minimum 8–10 years of experience in automotive aftersales operations within a franchised dealership environment</p><p>• At least 3–5 years of experience in a Workshop Manager or equivalent leadership role</p><p>• Proven track record of managing high-volume workshop operations and achieving financial and operational KPIs</p><p>• Experience managing large technical teams (15+ technicians) within multi-bay workshop facilities</p><p>Technical Skills</p><p>• Strong knowledge of OEM diagnostic systems, repair standards, and workshop processes</p><p>• Proficiency in Dealer Management Systems (DMS) such as Kerridge, Autoline, SAP, Incadea, or equivalent</p><p>• Solid understanding of EV, hybrid systems, ADAS, and modern automotive technologies</p><p>• Strong financial and operational analysis capability using workshop KPIs and reporting tools</p><p>• Working knowledge of warranty systems, audit processes, and compliance standards</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></p><br><br>
<br>
<p><span><span><span>The Executive Housekeeper at Shangri-La Jeddah is responsible for <span>planning, organizing, directing, and controlling all housekeeping activities, maintaining the established standards of cleanliness, orderliness and attractive condition of the public areas and heart-of-the-house areas.</span> By </span></span><span><span>l</span></span><span><span>eading and managing all housekeeping operations to ensure exceptional cleanliness, presentation, and guest satisfaction in alignment with Shangri-La’s luxury hospitality standards. This role oversees guest rooms, public areas, laundry services, and back-of-house spaces, ensuring a consistently high-quality environment that reflects the brand’s commitment to excellence.</span></span></span></p><br><br>
<br>
<p><span><span><span><strong><span><span><span>As an Executive Housekeeper, we rely on you to,</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Ensure smooth housekeeping operations on a daily basis.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead the team and maintain a high standard of service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Lead, supervise, and motivate the housekeeping team, including supervisors, room attendants, and laundry staff.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain team performance and process flow.</span></span></span></span></span></li>
<li><span><span><span><span><span>Oversee the maintenance of guest rooms and replenish room supplies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure quality assurance standards are met at all times.</span></span></span></span></span></li>
<li><span><span><span><span><span>Ensure the quality of service delivered is compliant with hotel guidelines and policies. </span></span></span></span></span></li>
<li><span><span><span><span><span>Adheres to specified hygiene and personal appearance standards of the Hotel.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><strong><span><span><span>What we are Looking For:</span></span></span></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Has previous experience in a similar capacity from a luxury hotel preferably in GCC countries.</span></span></span></span></span></li>
<li><span><span><span><span><span>Takes pride in being a hotelier. </span></span></span></span></span></li>
<li><span><span><span><span><span>Enjoys interacting with people.</span></span></span></span></span></li>
<li><span><span><span><span><span>Fully understands room operations.</span></span></span></span></span></li>
<li><span><span><span><span><span>Must be detail-focused and guest-oriented.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has high proficiency in both written and verbal English</span></span></span></span></span></li>
<li><span><span><span><span><span>Has strong interpersonal skills</span></span></span></span></span></li>
<li><span><span><span><span><span>Continuously looks for ways to develop themselves as well as others.</span></span></span></span></span></li>
<li><span><span><span><span><span>Is a friendly, helpful and trustworthy leader.</span></span></span></span></span></li>
<li><span><span><span><span><span>Leads by example.</span></span></span></span></span></li>
<li><span><span><span><span><span>Has no fear of new challenges.</span></span></span></span></span></li>
</ul>
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<p><strong><span><span><span>Why Join Us:</span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
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<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p><b>Title:</b></p><br><br>PSAB BOSS: Labor Foreman/ Escort (Secret Clearance)<br><br><p><b>Belong, Connect, Grow, with KBR! </b></p><br><br><br><p><b>PROGRAM SUMMARY:</b></p><br><br><p>The KBR PSAB Program provides comprehensive BASE OPERATING SUPPORT-INSTALLATION (BOS-I) services at Prince Sultan Air Base (PSAB) in the Kingdom of Saudi Arabia (KSA). These services are delivered to support the 378 Air Expeditionary Wing (AEW), mission partners, and tenant units, encompassing a diverse range of personnel including transient, temporary duty (TDY), permanent party, and rotational personnel. Additionally, the program extends its services to encompass five (5) remote Army sites within PSAB. This program ensures the seamless functioning of operations, maintenance, and support activities essential for the sustained mission readiness and operational effectiveness of PSAB and its associated units.</p><br><br><br><p><b>JOB SUMMARY: </b>The <b><i>Prince Sultan Air Base (PSAB) </i></b><b><span>Laborer Foreman</span></b><span> is responsible for supporting the Power Plant Services in providing Escorting support to Third Country National (TCN)/Other Country National (OCN) escorting & monitoring and for the completion of required reports and tasks following the established policies, procedures, systems, and requirements approved by the company and the USAF. </span></p><br><br><br><p><b>RESPONSIBILITIES</b>:</p><br><br><ul><li>Process personnel to and from the PSAB Visitors Control Center before and after work shifts IAW with USCENTCOM escorting procedures.</li><li>Provide escorting support to Other Country Nationals (OCNs) in various CES & FSS areas as identifies by the Site Manager.</li><li>Escorts un-cleared personnel into areas and monitors personnel performing maintenance and BOS-I services.</li><li>Logs in and out all TCN/ OCN contractors and counts personnel before and after they perform duties; notifies appropriate personnel of how many people and vehicles are being escorted.</li><li>Makes contact with TCN/ OCN personnel at designated entry facility after they are processed for entry and receive their exchange badges; provides and briefs them on rules and procedures.</li><li>Monitors TCN/ OCN work until it is completed for the day and the work zone has been purged by trained Force Protection military personnel and all LNs/OCNs have exited base and/or returned to camps.</li><li>Ensures TCN/ OCNs do not bring onto the base any prohibited or contraband (i.e. weapons, drugs, etc.)</li><li>Maintains sight of all vehicles and personnel when performing TCN/ OCN monitor duties.</li><li>Provides for safety and welfare of oneself and monitored personnel (such as evacuating to protective shelter in case of attack).</li><li>Notify Project/Site Manager and the Safety staff as soon as possible of unsafe working conditions.</li><li>Maintains an alert state of readiness and is prepared to properly respond to any situation that may occur; alerts appropriate personnel of any suspicious behaviors or comments of TCN/ OCNs.</li><li>Performs a wide range of administrative and other support services to deliver BOS-I.</li><li>Coordinative activities in support of managers and supervisors to facilitate the efficient operation of the project/site.</li><li>Responsible for the completion of required reports and tasks of the project in accordance with the established policies, procedures, systems, and requirements approved by the company. </li><li>Under direct supervision, performs routine assignments and duties to provide services to PSAB. </li><li>Supports the site leadership to fulfill contractual reporting requirements to the United States Government. </li><li>Demonstrate excellent communications skills with all levels of management and interfaces with client personnel and subcontractors.</li><li>Promote and uphold KBR’s Zero Harm safety program policies and procedures.</li><li>Ensure the successful delivery of services to 4,000 personnel, plus or minus 10%.</li><li>Performs other duties as assigned</li></ul><br><p><b>MATERIAL & EQUIPMENT DIRECTLY USED: </b></p><br><br><ul><li>May be exposed to potentially hazardous conditions that require wear of hard hats, gloves, steel toed boots, hearing protection, safety glasses and other personal protection equipment (PPE); may be required to push, pull and lift heavy equipment.</li><li>Use of Land Mobile Radios, cell phones, laptop, and other devices to maintain contact and accountability of work activities.</li></ul><br><p><b>WORKING ENVIRONMENT:</b></p><br><br><ul><li>Work will be indoors and outdoors.</li><li>Exposure to heat, cold, dust, noise, chemicals may occur.</li><li>Overtime and shift work may be required depending on contractual needs as well as occasional to frequent travel. </li><li>Employee must comply with all Federal, State and Local regulations and published Company work rules as well as written instructions.</li><li>Task specific work environment training maybe provided.</li><li>Must be prepared to function in a wartime or contingency environment to support U.S. interests.</li></ul><br><p><b>PHYSICAL ACTIVITIES:</b></p><br><br><ul><li>Physical requirements include lifting up to 35lb, team lifting up to 50lbs, climbing, extended sitting, or standing, stooping, stretching, and bending.</li><li>Work may require using and wearing personal protective equipment such as, hearing and eye protection, hard hat and steel-toed boots as well as Individual Protective Equipment (IPE) which may include but not limited to Level III plus/IV Individual Body Armor with both front and back ballistic plates, ACH helmet, clothing (undergarments, shirts and pants and/or coveralls), reflective vests/belts, sound suppression devices, etc.</li><li>Day-to-day physical requirements may involve standard office activities including sitting/standing for extended periods of time, attending meetings, use of keyboard and mouse repetitively, lifting and carrying less than 20 lbs. frequently, etc.</li><li>Work requires moderate physical exertion including walking to operating areas and walking up stairs</li></ul><br><p><b>SKILLS:</b></p><br><br><ul><li>Pro-active, well organized, results-oriented, and team player.</li><li>Use computers & related software such as Microsoft Office and other common products used in office environments.</li><li>Able and willing to work periods of long hours to meet mission requirements.</li><li>Excellent interpersonal, communication, and customer service skills.</li><li>Experience in contingency environments as well as knowledge & experience working with government contracts.</li></ul><br><p><b>BASIC QUALIFICATIONS:</b></p><br><br><ul><li>High School Diploma or equivalent.</li><li>General knowledge and experience with facility and equipment operations and maintenance as well as with food and MWR services.</li><li><b>Must be a U.S. Citizen with a current U. S. Driver's License.</b></li><li><b>Must possess passport book (not passport card) with at least 13 months of remaining validity AND 6 blank visa/stamp pages remaining</b></li><li><b>Must have and maintain a valid U. S. SECRET Security Clearance</b></li><li>Must be able to read, write, speak and understand English fluently</li><li>Candidate must also meet <b>CENTCOM MOD-15</b> theater requirements. </li></ul><br><p><b>PREFERRED QUALIFICATIONS: </b></p><br><br><ul><li><span>2 years’ relevant work experience delivering DOD BASE OPERATING SUPPORT-INSTALLATION (BOS-I) or similar work in an overseas or contingency environment. USAF experience is Highly Desired.</span></li></ul><br><p><b>KBR Benefits</b></p><br><br><p>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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2+ years </div>
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<div class="row is-m v-align-top t-small ">
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>1. JOB DETAILS:</p><p>Position Title: Legal Counsel</p><p>Reports to: Country General Counsel - KSA.</p><p>Function: Legal Assets</p><p>Prepared/Revised on: February 2026</p><p>2. JOB PURPOSE:</p><p>To manage the provision of legal advice and support with respect to the assigned business unit, department and/or project company or O&M company, drafting of legal documents and agreements, and the identification and mitigating legal risks, in order to ensure compliance with all relevant laws and regulations and timely resolution of issues.</p><p>3. JOB DIMENSIONS:</p><p>Number of Staff Supervised: Direct Reports: - Total: -</p><p>4. KEY ACCOUNTABILITIES:</p><p>People Management</p><p>Manage self and, as may be required, paralegals in line with Acwa s people management policies, procedures, processes, and practices to ensure adherence and to maximise own and employee contribution to business performance.</p><p>Regularly report to Deputy General Counsel - Legal Assets (KSA Region) on the operational activities of relevant projects, challenges and issues faced, mitigations taken, etc. as required, to keep them informed and updated on assigned matters.</p><p>Legal Advice and Support</p><p>Manage work assignments for the relevant business unit, department and/or project company or O&M company independently, from a legal perspective and provide legal support on matters such as interpretation of contracts (including among others project agreements, financing documents and shareholder agreements), disputes, and change in contractual terms, etc., on an ad-hoc basis. As instructed, provide advice and guidance on legal and policy matters, to ensure relevant legal aspects are considered during critical decisions.</p><p>Provide legal support and advice on board resolutions, power of attorneys and other ancillary corporate documents as required with respect to the assigned business unit, department and/or project company or O&M company.</p><p>Interacting with external counsel, as may be instructed by the Deputy General Counsel - Legal Assets (KSA Region) on the provision of the above legal advice and support</p><p>Provide legal advice to other lawyers and paralegals in Legal Assets, as required including on matters such as interpretation of contracts, disputes, and change in contractual terms, etc., on an ad-hoc basis.</p><p>Legal Risk Management</p><p>Manage the identification of legal risks and issues with respect to relevant business unit, department and/or project company or O&M company, and provide inputs on how to mitigate them, in order to proactively manage risks, minimise its occurrence, and protect the projects interests.</p><p>Legal Documentation</p><p>Review and supervise the development, updating and maintenance of the templates of legal agreements for an assigned complex project and make necessary changes, in order to ensure the templates are accurate and cover all required aspects for projects.</p><p>Agreements and Contracts</p><p>Manage the review of all agreements and contracts relevant to the work assignment from a legal perspective, and provide inputs/ amendments, to ensure compliance with the legal requirements.</p><p>Manage working group level negotiations and presentations with key stakeholders such as EPC contractor, offtaker, subcontractors, government, etc. as required, in order to ensure the interests of the project is safeguarded.</p><p>Provide support to the relevant project company or O&M company, as required, on dispute matters or amendments to contracts, etc. as per any service level agreement.</p><p>Selection and monitoring of Legal Partners</p><p>Prepare RFPs for appointing of external legal counsel (including preparing comparison charts) for the assigned business unit, department and/or project company or O&M company, in order to ensure all requirements and specifications are captured</p><p>Assist with shortlisting external legal partners; and provide recommendation on the selection of external counsel for the assigned project, to ensure the right partner is selected.</p><p>Monitors the performance of external legal partners, and provide inputs in order to ensure they perform as per the desired level and required standards</p><p><br></p><p>6. QUALIFICATIONS, EXPERIENCE, & SKILLS:</p><p>Minimum Qualifications:</p><p>Bachelor of Laws degree</p><p>Minimum Experience:</p><p>3 5 years experience in projects law or legal function</p><p>Skills:</p><p>Good knowledge in EPC, procurement contracts, shareholders /joint venture agreements and other commercial agreements in the energy industry, complemented with commercial exposure and industry knowledge</p><p>Working knowledge of project finance, regulatory and policy matters.</p><p>Ability to identify potential legal risks and possible mitigations</p><p>Ability to provide trusted legal advice</p><p>Ability to effectively present the Company's or the project's position to multiple stakeholders and third parties, and to negotiate with minimum supervision with counterparties</p><p>Ability to draft and negotiate common agreements and contracts for a project</p><p>Good organizational skills, analytical skills, and ability to work under pressure</p><p>High degree of rigor and attention to detail</p><p>Good interpersonal and communication skills</p><p>Ability to work in a multicultural environment, in the context of a multidisciplinary team</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>QUALIFICATIONS, EXPERIENCE, & SKILLS:</strong></p><p>Minimum Qualifications:</p><p>Bachelor of Laws degree</p><p>Minimum Experience:</p><p>3 5 years experience in projects law or legal function</p><p>Skills:</p><p>Good knowledge in EPC, procurement contracts, shareholders /joint venture agreements and other commercial agreements in the energy industry, complemented with commercial exposure and industry knowledge</p><p>Working knowledge of project finance, regulatory and policy matters.</p><p>Ability to identify potential legal risks and possible mitigations</p><p>Ability to provide trusted legal advice</p><p>Ability to effectively present the Company's or the project's position to multiple stakeholders and third parties, and to negotiate with minimum supervision with counterparties</p><p>Ability to draft and negotiate common agreements and contracts for a project</p><p>Good organizational skills, analytical skills, and ability to work under pressure</p><p>High degree of rigor and attention to detail</p><p>Good interpersonal and communication skills</p><p>Ability to work in a multicultural environment, in the context of a multidisciplinary team</p>
About the Company<br>Red Sea International Company, a Saudi Public Joint Stock Company comprises the businesses of Red Sea Housing Services (RSHS), the Industrial Housing Division, Red Sea Affordable Housing (RSAH), the affordable housing arm, and Red Sea Building Materials (RSBM), the Building Materials Division. Since the establishment of our first subsidiary 4 decades ago, Our innovative building techniques and business spread is reflected through the diversified product portfolio and successful imprint across industry sectors. Whilst establishing our footprint in over 65 countries worldwide, we have actively embedded our presence and reputation as the leader in off-site modular construction.<br>About the Role<br>As an Internal Audit Officer, you will be responsible for evaluating, monitoring, and enhancing the internal control environment, risk management frameworks, and operational processes across the company. You will coordinate with various operational, financial, and technical departments to ensure compliance with organizational policies, regulatory frameworks, and statutory standards. Your role includes assisting senior management with developing risk-based audit plans, preparing financial and operational audit estimates, managing audit field engagements, reviewing contract compliance and submittals, inspecting project and factory sites for procedural and safety compliance, and maintaining strict audit schedules and reporting quality across all company activities.<br>Responsibilities<br>Understanding internal audit standards, corporate policies, and regulatory frameworks to develop engagement time schedules and audit budgets. Monitoring, tracking, and reporting the progress of internal audit reviews, control testing, and corrective action plans. Understanding and ensuring full compliance with all statutory, regulatory, and corporate contract requirements. Developing technical solutions, audit strategies, and risk mitigation plans in corporate governance, financial control, and operational management. Researching and issuing internal audit reports, developing executive presentations, and proposing automated audit software solutions. Ensuring complete accuracy and accountability in coding, editing, and writing audit findings, formal reports, official letters, and management memos. Maintaining detailed audit files, testing records, working papers, and documentation using applicable software systems and procedures. Assisting with training internal staff and business units on internal control compliance and internal audit software tools. Assisting with annual audit budgeting, resource allocation, and engagement scheduling. Reviewing procurement processes for goods and services, including evaluations of vendor, consultant, and subcontractor selections. Communicating continuously with department heads, site supervisors, factory leads, and executive management. Analyzing technical financial data, operational workflows, and project records to provide precise risk and cost-impact estimates. Ensuring all audit assignments and special reviews are completed on time and strictly within approved audit budgets. Drafting audit programs, control matrices, and process flowcharts using specialized audit software programs. Making estimations for audit engagement timescales, resource hours, and potential financial impact costs. Deciding on the most appropriate internal audit methodologies, sampling techniques, and control testing strategies for each assignment stage. Overseeing and auditing accounts payable, accounts receivable, payroll, and general ledger operations. Attending and scheduling audit entrance/exit meetings with department managers, external auditors, consultants, and executive leadership. Attending accounting and audit conferences to broaden professional knowledge, maintain professional credentials, and network. Maintaining audit software licenses, digital tools, and audit hardware inventories. Performing other related duties and ad-hoc investigations as required and assigned.<br>Qualifications<br>3 -6 years of direct experience in internal audit, external audit, corporate governance, or risk management. Professional Membership: Active membership in the Saudi Organization for Chartered and Professional Accountants (SOCPA) is required (e.g., SOCPA Fellow/Associate Member, or SOCPA Technician/Affiliate Certification). Education: Bachelor’s degree in accounting, Finance, Business Administration, or an equivalent discipline. Certifications: Additional certifications such as CIA (Certified Internal Auditor) or CISA (Certified Information Systems Auditor) are a plus. Software Proficiency: Strong proficiency with audit management software, ERP systems (e.g., Microsoft Dynamics 365, SAP, or Oracle), and specialized data analytics tools. Office & Reporting Tools: Advanced expertise in Microsoft Excel, Power Point, and Word with demonstrated experience in developing audit dashboards, analytical spreadsheets, and formal reports.
Position - HR Workforce Specialist Duration - December 2026 until February 2026Location - Khobar/Dammam, Saudi Arabia<br>Job Summary We are seeking a highly analytical and commercially focused Senior HR Workforce Planning Specialist to support large-scale international sporting events and tournaments. The role is responsible for developing scalable workforce plans, optimizing workforce structures, managing stakeholder expectations, and ensuring cost-effective staffing solutions aligned with operational delivery requirements. The ideal candidate will have strong experience in workforce forecasting, budgeting, workforce analytics, and large-scale event staffing, with the ability to balance operational readiness with commercial efficiency in a fast-paced, dynamic environment. This role requires a strong event workforce mindset, where temporary workforce deployment, agility, and cost optimization are critical to success.<br>Key Responsibilities Workforce Planning & Forecasting Translate business and operational requirements into scalable workforce plans aligned with event timelines, milestones, and venue readiness. Develop workforce forecasts based on event size, attendance expectations, functional requirements, and operational complexity. Build structured manpower plans covering all operational areas including venue operations, hospitality, security coordination, accreditation, logistics, and guest services. Continuously adjust workforce plans based on changing operational needs and real-time event dynamics.<br>Stakeholder Management Partner closely with functional heads to understand workforce requirements and challenge inputs where necessary to ensure commercial and operational alignment. Provide data-driven workforce recommendations that balance service quality, cost efficiency, and operational feasibility. Influence senior stakeholders on workforce decisions through structured analysis and evidence-based insights. Manage competing workforce demands across multiple departments and venues.<br>Workforce Analytics & Reporting Develop and maintain workforce dashboards tracking hiring progress, headcount, deployment readiness, and workforce utilization. Utilize advanced Excel skills (XLOOKUP, VLOOKUP, Pivot Tables, formulas, dashboards) to analyze workforce data and support decision-making. Monitor workforce KPIs including hiring velocity, vacancy rates, deployment readiness, and cost per resource. Provide regular reporting and insights to leadership teams on workforce status and risks.<br>Budget & Commercial Management Understand and manage workforce budgets in alignment with project and event financial constraints. Track workforce-related costs including salaries, accommodation, transportation, air tickets, per diems, allowances, medical insurance, and statutory contributions (e.g., GOSI). Identify opportunities to optimize workforce costs without compromising operational effectiveness. Support financial planning and workforce cost forecasting for tournaments and large-scale events.<br>Workforce Optimization & Structure Design Assess workforce structures and recommend optimal staffing models based on operational requirements. Ensure the right mix of Senior Managers, Managers, Specialists, Supervisors, and Coordinators is deployed based on need rather than hierarchy. Drive efficient workforce allocation across venues and functional areas. Support workforce mobilization strategies to maximize utilisation and minimise idle capacity.<br>Cost Optimization Strategy Identify and implement workforce cost-saving initiatives through:Optimized workforce grading structures Local hiring strategies Efficient shift and resource allocation Reduction of unnecessary agency dependency Continuously evaluate workforce models to improve cost efficiency and operational value. Provide recommendations to improve return on workforce investment.<br>Operational Decision Making Balance operational readiness, workforce quality, service delivery, and budget constraints when developing workforce plans. Support real-time decision-making during live event operations. Proactively identify workforce risks and implement mitigation strategies.<br>Event Workforce Operations Support workforce mobilization and deployment for large-scale sporting events and tournaments. Ensure workforce readiness across multiple venues and functional areas. Manage workforce adjustments during live operations, including last-minute changes and contingency staffing. Understand the unique nature of event-based workforce planning versus traditional corporate HR environments.<br>Required Qualifications Bachelor’s degree in HR, Business Administration, or related field.5–8 years of experience in HR workforce planning, resource management, or HR operations. Strong experience in sports events, mega events, exhibitions, or large-scale project environments. Proven exposure to workforce budgeting and cost optimization initiatives.
Position - HR Workforce Specialist Duration - Sept 2026 until Nov 2026<br>Job Summary We are seeking a highly analytical and commercially focused Senior HR Workforce Planning Specialist to support large-scale international sporting events and tournaments. The role is responsible for developing scalable workforce plans, optimising workforce structures, managing stakeholder expectations, and ensuring cost-effective staffing solutions aligned with operational delivery requirements. The ideal candidate will have strong experience in workforce forecasting, budgeting, workforce analytics, and large-scale event staffing, with the ability to balance operational readiness with commercial efficiency in a fast-paced, dynamic environment. This role requires a strong event workforce mindset, where temporary workforce deployment, agility, and cost optimisation are critical to success.<br>Key Responsibilities Workforce Planning & Forecasting Translate business and operational requirements into scalable workforce plans aligned with event timelines, milestones, and venue readiness. Develop workforce forecasts based on event size, attendance expectations, functional requirements, and operational complexity. Build structured manpower plans covering all operational areas including venue operations, hospitality, security coordination, accreditation, logistics, and guest services. Continuously adjust workforce plans based on changing operational needs and real-time event dynamics.<br>Stakeholder Management Partner closely with functional heads to understand workforce requirements and challenge inputs where necessary to ensure commercial and operational alignment. Provide data-driven workforce recommendations that balance service quality, cost efficiency, and operational feasibility. Influence senior stakeholders on workforce decisions through structured analysis and evidence-based insights. Manage competing workforce demands across multiple departments and venues.<br>Workforce Analytics & Reporting Develop and maintain workforce dashboards tracking hiring progress, headcount, deployment readiness, and workforce utilisation. Utilise advanced Excel skills (XLOOKUP, VLOOKUP, Pivot Tables, formulas, dashboards) to analyse workforce data and support decision-making. Monitor workforce KPIs including hiring velocity, vacancy rates, deployment readiness, and cost per resource. Provide regular reporting and insights to leadership teams on workforce status and risks.<br>Budget & Commercial Management Understand and manage workforce budgets in alignment with project and event financial constraints. Track workforce-related costs including salaries, accommodation, transportation, air tickets, per diems, allowances, medical insurance, and statutory contributions (e.g., GOSI). Identify opportunities to optimise workforce costs without compromising operational effectiveness. Support financial planning and workforce cost forecasting for tournaments and large-scale events.<br>Workforce Optimisation & Structure Design Assess workforce structures and recommend optimal staffing models based on operational requirements. Ensure the right mix of Senior Managers, Managers, Specialists, Supervisors, and Coordinators is deployed based on need rather than hierarchy. Drive efficient workforce allocation across venues and functional areas. Support workforce mobilisation strategies to maximise utilisation and minimise idle capacity.<br>Cost Optimisation Strategy Identify and implement workforce cost-saving initiatives through:Optimised workforce grading structures Local hiring strategies Efficient shift and resource allocation Reduction of unnecessary agency dependency Continuously evaluate workforce models to improve cost efficiency and operational value. Provide recommendations to improve return on workforce investment.<br>Operational Decision Making Balance operational readiness, workforce quality, service delivery, and budget constraints when developing workforce plans. Support real-time decision-making during live event operations. Proactively identify workforce risks and implement mitigation strategies.<br>Event Workforce Operations Support workforce mobilisation and deployment for large-scale sporting events and tournaments. Ensure workforce readiness across multiple venues and functional areas. Manage workforce adjustments during live operations, including last-minute changes and contingency staffing. Understand the unique nature of event-based workforce planning versus traditional corporate HR environments.<br>Required Qualifications Bachelor’s degree in HR, Business Administration, or related field.5–8 years of experience in HR workforce planning, resource management, or HR operations. Strong experience in sports events, mega events, exhibitions, or large-scale project environments. Proven exposure to workforce budgeting and cost optimisation initiatives.
Position - HR Workforce Specialist Duration - Sept 2026 until Nov 2026Location - Riyadh, Saudi Arabia<br>Job Summary We are seeking a highly analytical and commercially focused Senior HR Workforce Planning Specialist to support large-scale international sporting events and tournaments. The role is responsible for developing scalable workforce plans, optimising workforce structures, managing stakeholder expectations, and ensuring cost-effective staffing solutions aligned with operational delivery requirements. The ideal candidate will have strong experience in workforce forecasting, budgeting, workforce analytics, and large-scale event staffing, with the ability to balance operational readiness with commercial efficiency in a fast-paced, dynamic environment. This role requires a strong event workforce mindset, where temporary workforce deployment, agility, and cost optimisation are critical to success.<br>Key Responsibilities Workforce Planning & Forecasting Translate business and operational requirements into scalable workforce plans aligned with event timelines, milestones, and venue readiness. Develop workforce forecasts based on event size, attendance expectations, functional requirements, and operational complexity. Build structured manpower plans covering all operational areas including venue operations, hospitality, security coordination, accreditation, logistics, and guest services. Continuously adjust workforce plans based on changing operational needs and real-time event dynamics.<br>Stakeholder Management Partner closely with functional heads to understand workforce requirements and challenge inputs where necessary to ensure commercial and operational alignment. Provide data-driven workforce recommendations that balance service quality, cost efficiency, and operational feasibility. Influence senior stakeholders on workforce decisions through structured analysis and evidence-based insights. Manage competing workforce demands across multiple departments and venues.<br>Workforce Analytics & Reporting Develop and maintain workforce dashboards tracking hiring progress, headcount, deployment readiness, and workforce utilisation. Utilise advanced Excel skills (XLOOKUP, VLOOKUP, Pivot Tables, formulas, dashboards) to analyse workforce data and support decision-making. Monitor workforce KPIs including hiring velocity, vacancy rates, deployment readiness, and cost per resource. Provide regular reporting and insights to leadership teams on workforce status and risks.<br>Budget & Commercial Management Understand and manage workforce budgets in alignment with project and event financial constraints. Track workforce-related costs including salaries, accommodation, transportation, air tickets, per diems, allowances, medical insurance, and statutory contributions (e.g., GOSI). Identify opportunities to optimise workforce costs without compromising operational effectiveness. Support financial planning and workforce cost forecasting for tournaments and large-scale events.<br>Workforce Optimisation & Structure Design Assess workforce structures and recommend optimal staffing models based on operational requirements. Ensure the right mix of Senior Managers, Managers, Specialists, Supervisors, and Coordinators is deployed based on need rather than hierarchy. Drive efficient workforce allocation across venues and functional areas. Support workforce mobilisation strategies to maximise utilisation and minimise idle capacity.<br>Cost Optimisation Strategy Identify and implement workforce cost-saving initiatives through:Optimised workforce grading structures Local hiring strategies Efficient shift and resource allocation Reduction of unnecessary agency dependency Continuously evaluate workforce models to improve cost efficiency and operational value. Provide recommendations to improve return on workforce investment.<br>Operational Decision Making Balance operational readiness, workforce quality, service delivery, and budget constraints when developing workforce plans. Support real-time decision-making during live event operations. Proactively identify workforce risks and implement mitigation strategies.<br>Event Workforce Operations Support workforce mobilisation and deployment for large-scale sporting events and tournaments. Ensure workforce readiness across multiple venues and functional areas. Manage workforce adjustments during live operations, including last-minute changes and contingency staffing. Understand the unique nature of event-based workforce planning versus traditional corporate HR environments.<br>Required Qualifications Bachelor’s degree in HR, Business Administration, or related field.5–8 years of experience in HR workforce planning, resource management, or HR operations. Strong experience in sports events, mega events, exhibitions, or large-scale project environments. Proven exposure to workforce budgeting and cost optimisation initiatives.
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><br>Job Description<br><br><p>The Engineering Administrative Assistant provides administrative, coordination, and documentation support to the Engineering Department. The role supports the Director of Engineering and engineering team in daily operations, reporting, procurement follow-up, documentation, contractor coordination, and departmental communication. The position requires strong organizational skills, attention to detail, professional communication, and the ability to coordinate effectively with internal departments, contractors, suppliers, and other stakeholders.</p><br><p>Key Responsibilities</p><br><p>Administrative & Department Support</p><br><ul><li>Provide daily administrative support to the Director of Engineering and Engineering Department.</li><li>Prepare correspondence, reports, presentations, memos, and official departmental documents.</li><li>Maintain organized electronic and physical filing systems for engineering records.</li><li>Manage departmental schedules, meetings, appointments, and follow-ups.</li><li>Prepare meeting agendas and minutes and follow up on assigned action points.</li><li>Coordinate communication between Engineering and other hotel departments.</li></ul><p>Engineering Documentation & Reporting</p><br><ul><li>Maintain records of preventive maintenance, corrective maintenance, inspections, and technical reports.</li><li>Assist in preparing daily, weekly, and monthly Engineering reports.</li><li>Maintain updated records for equipment, assets, warranties, service contracts, certificates, and technical documentation.</li><li>Support documentation related to CMMS and engineering work orders.</li><li>Maintain records of incidents, breakdowns, technical observations, and corrective actions.</li><li>Assist in tracking project, snagging, DLP, and handover documentation when required.</li></ul><p>Procurement & Financial Follow-Up</p><br><ul><li>Prepare and follow up Purchase Requests (PR), Purchase Orders (PO), and engineering material requests.</li><li>Coordinate with Procurement and Finance regarding quotations, approvals, deliveries, and invoices.</li><li>Maintain records of engineering purchases, quotations, invoices, and departmental expenses.</li><li>Follow up with suppliers and contractors regarding pending materials, spare parts, and services.</li><li>Assist the Director of Engineering in tracking departmental CAPEX and OPEX items.</li></ul><p>Contractor & Supplier Coordination</p><br><ul><li>Coordinate appointments, site visits, and access requirements for contractors and suppliers.</li><li>Maintain an updated database of engineering contractors, suppliers, and service providers.</li><li>Follow up on quotations, technical submissions, reports, and completion documents.</li><li>Track contractor attendance, pending works, deadlines, and required documentation.</li><li>Support communication and documentation related to warranty and maintenance agreements.</li></ul><p>Compliance & Records</p><br><ul><li>Maintain Engineering certificates, inspection reports, permits, licenses, and compliance documentation.</li><li>Support documentation related to Civil Defense, Fire & Life Safety, municipality, and other relevant authorities.</li><li>Track expiry dates of certificates, contracts, warranties, and required renewals.</li><li>Ensure Engineering documentation is properly maintained and readily available for audits and inspections.</li></ul><br>Qualifications<br><br><ul><li>Saudi National - Female.</li><li>Diploma or Bachelor's degree in Business Administration, Management, Engineering Administration, or a related field.</li><li>Previous administrative experience is preferred; experience within hospitality, engineering, facilities management, or construction is an advantage.</li><li>Good command of English and Arabic, both written and spoken.</li><li>Strong knowledge of Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.</li><li>Experience with CMMS, ERP, procurement, or hotel systems is an advantage.</li></ul><br>Additional Information<br><br><p>Skills & Competencies</p><br><ul><li>Excellent organizational and time-management skills.</li><li>Strong communication and coordination abilities.</li><li>Professional English email and report-writing skills.</li><li>Strong attention to detail and documentation accuracy.</li><li>Ability to manage multiple tasks and priorities.</li><li>Good follow-up skills and ability to work with deadlines.</li><li>Ability to maintain confidentiality and handle sensitive departmental information.</li><li>Team-oriented with a professional and positive attitude.</li><li>Willingness to learn basic engineering and technical terminology.</li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li>Accuracy and timely submission of Engineering reports.</li><li>Proper maintenance and organization of departmental documentation.</li><li>Timely follow-up of PRs, POs, invoices, quotations, and material requests.</li><li>Effective tracking of contractors and pending engineering activities.</li><li>Timely renewal and tracking of certificates, warranties, and contracts.</li><li>Accuracy of departmental records and databases.</li><li>Timely completion and follow-up of tasks assigned by the Director of Engineering.</li></ul><p>Working Relationships</p><br><ul><li>Director of Engineering</li><li>Assistant Director of Engineering</li><li>Engineering Supervisors and Technicians</li><li>Procurement Department</li><li>Finance Department</li><li>Human Resources</li><li>Security and Health & Safety</li><li>Housekeeping and Front Office</li><li>Contractors, suppliers, and service providers</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>Be the Change. Join the World s Most Visionary Developer. Coastal Contracting Company, a proud subsidiary of Red Sea Global, stands apart with its unwavering commitment to quality craftsmanship, excellence, and exceptional service. Trusted with challenging and creative projects, we deliver a wide range of services through a meticulous and innovative approach to project management. Since our inception, we have been dedicated to transforming ideas into reality while maintaining our commitment to both people and the planet. As a purpose-driven company, we actively contribute to Saudi Arabia s Vision 2030 and lead the global movement toward regenerative tourism ensuring a sustainable and prosperous future for generations to come. Join us and be part of the positive change for Saudi Arabia and the world. The Specialist - Welder will lead workshop personnel, allocate work, monitor quality and ensure jobs are completed safely, efficiently and on schedule. The role involves managing welding team, maintaining material availability, and supporting both operational and administrative functions. This is a hands on role and the position requires a strong welding and fabrication background, together with practical knowledge of painting, mechanical repairs and general plant maintenance.</p><p>Monitor and supervise daily welding and fabrication workshop activities.</p><p>Lead and manage welding personnel including task allocation and performance monitoring.</p><p>Ensure all welding is carried out according to drawings, specifications, and quality standards.</p><p>Monitor and maintain stock of welding consumables and steel materials.</p><p>Coordinate ordering of materials to prevent shortages.</p><p>Inspect welding work for quality assurance and compliance.</p><p>Identify structural damage and recommend appropriate repair methods.</p><p>Train welding team on welding techniques and machinery including CNC machines.</p><p>Support documentation, reporting, and coordination between workshop and office.</p><p>Ensure compliance with health, safety, and environmental standards.</p><p>Collaborate with engineering teams to improve fabrication and welding processes.</p><p>Have practical knowledge of industrial painting and surface preparation.</p><p>Cover for Supervisors of other teams as required.</p><p>Other duties as required by management.</p><p>All employees are required to adhere to the company s policies, procedures, and standards, ensuring compliance with the Integrated Management System (IMS). Employees must consistently follow established protocols to maintain a controlled, reliable, and ethical work environment, aligning with the company s commitment to operational excellence.</p><p>Employees shall prioritize health, safety, environmental protection, and quality in all aspects of their work. Compliance with HSEQ policies, regulations, and best practices is mandatory to safeguard the well-being of employees, stakeholders, and the community, while upholding the highest standards of service and project delivery.</p><p>Employees are expected to actively participate in the company s continuous improvement initiatives, contributing ideas, identifying opportunities for enhancement, and supporting efforts to streamline processes. A commitment to innovation and efficiency is essential to drive progress and deliver value across all projects and operations.</p><p>Internal: C3 Group as applicable, RSG</p><p>External: Suppliers/ Subcontractors as applicable</p><p>Qualification and Experience</p><p>Advanced Diploma in Mechanical Engineering Technology.</p><p>Boiler making Plating / Welding Trade certificate.</p><p>+5 years Proven experience as a Welder/Fabricator , preferably within construction, heavy plant, equipment rental, transport or industrial workshops.</p><p>Previous experience supervising or leading workshop personnel.</p><p>Strong practical welding and fabrication skills.</p><p>Ability to carry out structural repairs and modifications.</p><p>Proficient in Microsoft Office Suite.</p><p>Experience in ERP.</p><p>Skills</p><p>Welding supervision and leadership</p><p>Fabrication and structural steel expertise</p><p>MIG, TIG, and ARC welding processes</p><p>Workshop operations management</p><p>Inventory and material tracking</p><p>CNC machine operation and training</p><p>Quality inspection and control</p><p>Technical drawing interpretation</p><p>Health & Safety compliance</p><p>Problem-solving and troubleshooting</p><p>Ability to work from drawings, measurements and specifications</p><p>Good communication and leadership skills</p><p><strong>Desired Candidate Profile</strong></p><p>Advanced Diploma in Mechanical Engineering Technology.</p><p>Boiler making Plating / Welding Trade certificate.</p><p>+5 years Proven experience as a Welder/Fabricator , preferably within construction, heavy plant, equipment rental, transport or industrial workshops.</p><p>Previous experience supervising or leading workshop personnel.</p><p>Strong practical welding and fabrication skills.</p><p>Ability to carry out structural repairs and modifications.</p><p>Proficient in Microsoft Office Suite.</p><p>Experience in ERP.</p><p>Skills</p><p>Welding supervision and leadership</p><p>Fabrication and structural steel expertise</p><p>MIG, TIG, and ARC welding processes</p><p>Workshop operations management</p><p>Inventory and material tracking</p><p>CNC machine operation and training</p><p>Quality inspection and control</p><p>Technical drawing interpretation</p><p>Health & Safety compliance</p><p>Problem-solving and troubleshooting</p><p>Ability to work from drawings, measurements and specifications</p><p>Good communication and leadership skills</p>
Reports to: CEO and, when required, the Board of Directors About the company We are an established Saudi micromobility and technology company operating shared mobility fleets, mobility projects, and technology-enabled fleet services across Saudi Arabia. The company has grown through direct involvement from its founders and board members. We are now seeking an executive leader who can build a stronger management structure, lead company-wide execution, and reduce dependence on the founders for daily operations.<br>About the role We are looking for a hands-on Chief Operating Officer to move the company from founder-dependent execution into a professionally managed, accountable, and scalable organisation. The COO will lead daily execution, operational performance, organisational development, revenue growth, and expansion. They will assess the company’s people, departments, processes, reporting lines, and performance, then build the structure required for the company to operate and grow without constant founder involvement. The COO will work directly with the CEO and Board. The role may develop into broader executive leadership over time based on performance, trust, and the company’s future needs. Core mission Remove daily management and operational follow-up from the founders. Build capable managers and reliable departments. Establish clear authority, accountability, reporting lines, and KPIs. Improve operational and financial performance. Develop new revenue and expansion opportunities. Build a company that can operate independently and scale.<br>Key responsibilities Company building and organisational development Assess the organisational structure, employee capabilities, reporting lines, and decision-making processes. Identify why key functions still depend on founders and transfer responsibility to capable managers. Define clear ownership, authority, KPIs, and escalation paths. Evaluate employees and determine who should be developed, promoted, reassigned, or replaced. Recruit and develop managers who can operate independently. Strengthen operations, maintenance, customer support, HR, finance, procurement, government relations, projects, and commercial development. Introduce professional management discipline without unnecessary bureaucracy. Ensure approved Board decisions are assigned, tracked, implemented, and reported.<br>Operations and fleet performance Take ownership of daily fleet and field operations across Saudi Arabia. Oversee deployment, collection, charging, redistribution, maintenance, warehousing, and vehicle availability. Improve fleet utilisation, service quality, customer experience, and cost efficiency. Reduce downtime, maintenance delays, theft, vandalism, losses, and recurring failures. Build reliable systems for maintenance, work orders, fleet monitoring, employee performance, and reporting. Investigate serious or repeated problems personally when required. Lead responses to operational incidents and ensure issues are followed through to closure.<br>Business development and revenue growth Identify and develop new sources of revenue. Build a pipeline with government entities, corporations, universities, developers, tourism destinations, events, and strategic partners. Pursue opportunities in mobility projects, fleet management, shared mobility, vehicle rental, technology services, white-label platforms, and related services. Participate directly in prospecting, meetings, proposals, tenders, pricing, negotiations, and closing. Work with the CEO and Board on major opportunities while independently progressing others. Convert relationships and ideas into signed projects and operating revenue. Increase revenue from existing fleets, locations, assets, services, and customers. Evaluate opportunities based on profitability, risk, operational requirements, and strategic value. Build a business development function as the company grows.<br>Strategy and expansion Work with the CEO and Board to create a clear company and growth strategy. Identify attractive cities, sectors, services, customers, and mobility opportunities. Evaluate expansion opportunities and present practical recommendations. Build launch plans, budgets, timelines, staffing requirements, and performance targets. Lead approved projects and expansion initiatives. Ensure growth has a realistic path to revenue and profitability. Monitor market changes, competitors, regulations, and emerging opportunities.<br>Company-wide execution Translate executive and Board decisions into clear actions, owners, deadlines, and measurable outcomes. Coordinate operations, technology, finance, HR, procurement, customer support, government relations, and commercial activities. Establish regular management meetings, dashboards, KPIs, and follow-up. Identify delays, weak ownership, poor performance, and unresolved risks early. Prevent important matters from remaining unassigned or repeatedly discussed without action. Ensure commitments to customers, partners, government entities, and the Board are delivered. Take ownership of important problems that cross departments.<br>People and leadership Lead approximately 20–40 employees directly and indirectly. Set clear responsibilities, performance standards, and accountability. Develop managers and supervisors who can operate without constant founder involvement. Address weak performance directly and take corrective action. Recommend and implement approved hiring, restructuring, promotion, disciplinary, and termination decisions. Resolve internal conflicts and remove obstacles affecting execution. Build a culture of ownership, urgency, discipline, honesty, and measurable performance. Earn authority through judgment, consistency, and results.<br>Financial, commercial, and process oversight Monitor revenue, budgets, costs, procurement, collections, supplier payments, and project profitability. Improve budgeting, forecasting, cash-flow visibility, and financial discipline. Challenge unnecessary spending and inefficient operations. Improve margins through pricing, utilisation, productivity, supplier terms, and cost control. Negotiate with customers, suppliers, contractors, landlords, and strategic partners. Review major contracts, proposals, pricing, and commercial commitments. Work with the CTO to improve operational systems, automation, reporting, and customer experience. Use data and KPIs to improve weak, manual, or unreliable processes. Identify technology-enabled services that can create additional revenue.<br>Executive and governance responsibilities Act as Deputy CEO when authority is delegated or the CEO is unavailable. Represent the company in important meetings with customers, government entities, partners, and suppliers. Support and challenge the CEO and Board on strategy, growth, priorities, and major decisions. Prepare clear operational, financial, organisational, and growth reports. Present major structural, financial, employment, and strategic recommendations through the approved governance process. Execute approved decisions with speed, discipline, and transparency. Escalate serious risks, failures, and conflicts without delay. Protect the company’s interests, reputation, and long-term value. Authority and development of the role During the initial period, the COO will assess the company and execute major changes through the approved governance system. As trust and performance are established, responsibility for daily management, employees, budgets, operational decisions, and department leaders is expected to transfer progressively to the COO. The role may develop into broader executive leadership, including a possible future CEO position. This is not automatic or guaranteed.<br>Required qualifications Minimum five years of relevant experience in operations, general management, business development, or company-wide execution. Experience in a startup, SME, founder-led company, or growing business. Experience managing multiple teams or business functions. Experience working directly with founders, a CEO, COO, General Manager, or Board. Proven experience building teams, departments, processes, or management structures. Demonstrated involvement in revenue generation, negotiations, or launching new projects. Strong understanding of Saudi business culture and working practices. Fluent Arabic and professional English. Ability to understand technology products and work effectively with technical teams. Saudi nationals are preferred.<br>Preferred backgrounds include technology, mobility, logistics, fleet management, field services, project-based businesses, startups, and multi-location operations. Direct micromobility experience is not required. Ownership, judgment, leadership, commercial ability, and execution are more important.<br>The person we are looking for We are looking for a high-agency company builder with courage, judgment, energy, and commercial hunger. The right person must be comfortable entering difficult situations, challenging weak performance, making unpopular decisions, handling strong personalities, and carrying responsibility when outcomes are uncertain. They must be able to work with founders and board members, earn trust, communicate uncomfortable truths, and establish a professional management structure without becoming passive or unnecessarily confrontational. They should not wait for perfect information, detailed instructions, ideal resources, or continuous follow-up. This role is not for someone whose experience is limited to large, highly structured organisations where established systems and specialist departments handle most execution. It is for someone who has personally built, fixed, hired, negotiated, sold, launched, followed up, and delivered. Success means the company operates more effectively, grows faster, develops capable leaders, becomes less dependent on its founders, and is prepared for its next stage.
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a cluster housekeeping order taker, you’re not just taking and processing guest orders – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Handle housekeeping requests:</strong> Receive, record, and follow up on guest housekeeping requests promptly and professionally to ensure timely completion.</li>
<li><strong>Coordinate housekeeping operations:</strong> Communicate with room attendants, housekeeping supervisors, and other departments to ensure rooms are cleaned, inspected, and ready on time.</li>
<li><strong>Maintain accurate records:</strong> Update the property management system with correct room statuses, guest requests, service orders, lost and found records, and operational reports.</li>
<li><strong>Support guest satisfaction:</strong> Respond to guest requests courteously, monitor service response times, and ensure all requests are resolved according to Hilton service standards.</li>
<li><strong>Manage room and service updates:</strong> Coordinate room status changes with front office and assign tasks to housekeeping team members through the hotel operating system.</li>
<li><strong>Ensure operational accuracy:</strong> Verify laundry charges, minibar postings, and housekeeping records are accurately updated and maintained.</li>
<li><strong>Ensure smooth operations:</strong> Follow up on pending tasks, management comments, and service orders while supporting the housekeeping team in delivering exceptional guest experiences.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
Job Title: Data Center Security Manager Location: Riyadh, Saudi Arabia Company: Ezditek Role Overview:We are seeking an experienced and vigilant Data Center Security Manager to lead and oversee all physical security operations across Ezditek's data center facilities. The role is responsible for developing and implementing comprehensive security strategies, managing security teams and contractors, ensuring compliance with data center security standards, and protecting critical infrastructure, assets, and personnel. This position plays a critical role in safeguarding mission-critical environments, maintaining 24/7 security operations, ensuring regulatory compliance with Saudi and international standards, and supporting business continuity across Ezditek's hyper-scale data center portfolio. Key Responsibilities:Security Strategy & Planning Develop, implement, and continuously improve comprehensive physical security strategies, policies, and procedures for all data center facilities. Conduct security risk assessments, threat analysis, and vulnerability evaluations to identify and mitigate potential risks to data center operations. Design and implement multi-layered security frameworks including perimeter protection, access control zones, and critical infrastructure protection. Develop and maintain security master plans aligned with Uptime Institute standards, ISO 27001, SOC 2, and industry best practices. Align security strategies with business objectives, client requirements, and regulatory standards. Prepare and manage security budgets, forecasts, and capital expenditure plans. Physical Security Operations Oversee 24/7 physical security operations across all data center sites including guard force management, patrol schedules, and shift rotations. Manage and monitor access control systems, biometric authentication, CCTV/surveillance systems, intrusion detection systems, and alarm monitoring platforms. Implement and enforce multi-tier access control protocols for different security zones including facility perimeter, white space, grey space, meet-me rooms, and critical infrastructure areas. Ensure proper visitor management procedures, escort protocols, and contractor access controls are maintained. Conduct regular security inspections, audits, and walkthroughs of all data center facilities. Manage vehicle access, loading dock security, and delivery/receiving procedures. Oversee key management, badge management, and credential issuance programs. Security Technology & Systems Management Oversee the design, installation, maintenance, and optimization of physical security technology systems including CCTV, access control, biometrics, intrusion detection, and perimeter protection systems. Manage Security Operations Center (SOC) operations including real-time monitoring, alarm response, and incident coordination. Evaluate and recommend new security technologies, systems, and innovations to enhance data center protection. Ensure integration of security systems with Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) platforms. Coordinate with IT and cybersecurity teams to ensure alignment between physical and logical security controls. Maintain security system uptime and ensure redundancy for all critical security infrastructure. Team Leadership & Management Lead, manage, and develop the data center security team including security supervisors, officers, and control room operators. Oversee third-party security contractors, guard force providers, and managed security service providers. Set clear performance objectives, conduct regular performance reviews, and provide coaching and professional development. Develop and deliver security training programs, drills, and exercises for security personnel and data center staff. Ensure adequate security staffing levels across all shifts and facilities. Foster a culture of vigilance, professionalism, and excellence within the security team. Incident Response & Emergency Management Develop and maintain incident response plans, emergency procedures, and crisis management protocols for data center security events. Lead security incident investigations, produce incident reports, and drive root cause analysis to prevent recurrence. Coordinate with local law enforcement, Civil Defense, and emergency services for incident response and mutual aid. Manage emergency evacuation procedures, lockdown protocols, and shelter-in-place plans. Ensure rapid response to security breaches, unauthorized access attempts, and suspicious activities. Conduct regular emergency drills, tabletop exercises, and scenario-based training. Serve as a primary escalation point for all security-related incidents and emergencies. Compliance & Regulatory Adherence Ensure compliance with Saudi regulations including National Cybersecurity Authority (NCA) physical security requirements, Civil Defense regulations, and local municipality requirements. Maintain compliance with international data center security standards including ISO 27001 (Annex A physical security controls), SOC 2 Type II, PCI DSS physical security requirements, and Uptime Institute guidelines. Prepare and maintain documentation for security audits, certifications, and regulatory assessments. Support client security audits, due diligence visits, and compliance assessments. Stay updated on evolving security regulations, threats, and industry standards. Ensure compliance with tenant security requirements and Service Level Agreements (SLAs). Tenant & Stakeholder Coordination Coordinate with tenants including hyperscalers, government entities, and enterprise clients on security requirements, access procedures, and compliance matters. Support tenant onboarding and offboarding processes from a security perspective. Manage tenant security requests, access authorizations, and escort coordination. Participate in tenant meetings, service reviews, and security briefings. Collaborate with operations, facilities management, and project delivery teams to ensure security considerations are integrated into all activities. Maintain effective relationships with internal and external stakeholders including regulatory bodies, law enforcement, and security vendors. Business Continuity & Threat Intelligence Support business continuity planning and disaster recovery activities from a physical security perspective. Monitor regional and global threat landscapes, security trends, and emerging risks relevant to data center operations. Develop and maintain threat intelligence capabilities and information-sharing partnerships. Conduct security awareness programs for all data center staff and contractors. Assess and mitigate insider threats, social engineering risks, and unauthorized access attempts. Documentation & Reporting Prepare regular security reports, dashboards, and metrics for the Director of Operations and senior management. Maintain comprehensive security documentation including policies, procedures, post orders, and operational guidelines. Track and report on security KPIs including incident response times, access control compliance, system uptime, and audit results. Maintain accurate records of security incidents, investigations, access logs, and visitor management. Produce monthly, quarterly, and annual security performance reports. Qualifications:Bachelor's degree in Security Management, Criminal Justice, Engineering, Information Technology, or a related field. Fluency in English (written and spoken) is mandatory. Proficiency in Arabic is highly preferred. Minimum 8–12 years of progressive experience in security management, with at least 3–5 years in a data center, critical infrastructure, or mission-critical facility environment. Professional security certifications are mandatory (one or more of the following): CPP (Certified Protection Professional), PSP (Physical Security Professional), or equivalent. Additional certifications such as CISSP, CISM, or data center-specific certifications (CDCP, CDCS) are a strong advantage. Strong hands-on experience with physical security systems including CCTV, access control, biometrics, intrusion detection, and SOC operations. Knowledge of ISO 27001, SOC 2, PCI DSS physical security requirements, and Uptime Institute standards. Familiarity with Saudi NCA regulations, Civil Defense requirements, and local security regulations. Experience managing security operations in 24/7 mission-critical environments. Experience with security vendor management and contract administration. Master's degree in Security Management or related field is an advantage. Key Competencies:Strong security leadership and strategic planning expertise. Deep knowledge of data center physical security standards and best practices. Excellent crisis management and incident response capabilities. Strong understanding of security technology systems and integration. Regulatory compliance and audit management expertise. Exceptional stakeholder management and communication skills. Analytical thinking and risk assessment capabilities. Team leadership and people development skills. Calm under pressure with strong decision-making abilities. High level of integrity, professionalism, and confidentiality. Adaptability and willingness to respond outside duty hours for emergencies.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Work Preparator, E&I is responsible for work preparation activities related to E&I works. Work preparation includes identifying the scope of work, quantifying it, including type and length of cables, cable penetrations (MCTs) cable trays, generators, alternators, switchboards AC/DC motors, rewinding, A/C repair, instrumentation, automation, navigation, safety-Solas, ICCP cathodic protection. manhours breakdowns, total duration of repair, receiving client signatures on proposed diagrams, preparing the materials list, making the required requisitions, following up with the work in progress and closure of the work and related documentation. </p><br><p> 3. KEY ACCOUNTABILITIES Areas of Accountabilities (list up to 10 prime activities) (Describe concisely each principal work activity listed in logical order normally the list with include the most important duty first indicating important decision and recommendations made if applicable; start sentences with action verbs first) </p><br><p>Adhere to, reinforce, and promote IMI Health, Safety, Environment and Quality Policies. </p><br><p>Make detailed evaluations of repair specifications, itemizing man-hour requirements, total duration of repair, preparing the BOM, and where necessary requisitioning of materials (PRs), Inter-trade involvements, direct purchases. </p><br><p>Issue internal requests and follow up the progress of such assistance. </p><br><p>Ensure timely submission of proposals/drawings for approval prior to commencing the work. </p><br><p>Prepare drawings/sketches as per the identified scope of work, receive client signatures for the same and distribute as required. </p><br><p>Liaise with Ops project controls for information required/submittal </p><br><p>Assist in bid support as and when required </p><br><p>Prepare material lists necessary for execution of the jobs, assure availability of the materials either from Warehouse or by direct purchase </p><br><p>Prepare detailed job sheets for supervisors, records progress daily. </p><br><p>Prepare final work description including all supplies and man-hours used for approval by Section/Department Head </p><br>
<p>Update the vessels files for E&I repairs. Capture all actual as fitted E&I stuff at the end of repair to be compared with initial SOW for commercial purposes. </p><br><p> Prepare the work completion reports/certificates at the end of the repair. </p><br><p>Responsible for closing on time without any delays all relevant GRNs and SRNs for proper cost capturing of the projects affecting the gross margins calculation. </p><br><p>Prepare the detailed scope of work, work packages, specifications in case of work outsourcing to external parties. Liaise with the engineering team as needed. </p><br><p>To be able to optimize the material usage based on BOM and minimizing the material waste. </p><br><p>Ensure of the most efficient work preparation always keeping in mind the cost cutting and time saving. </p><br><p> Provide estimated man-hours details and progress of all jobs to Production Planning Units twice a week. </p><br><p>Attend daily meetings on board with Owner's Representatives and Project Managers to follow up the progress of the work as required. Develop work descriptions. </p><br><p>Perform other relevant tasks as directed by reporting management</p><br><p>QUALIFICATIONS & EXPERIENCE Education </p><br><p>Degree or Diploma in relevant electrical engineering discipline related with the required extensive experience. Professional Qualifications (Certifications & Accreditations) </p><br><p>Proven experience of performing E&I work preparation within a Ship Repair and Rig Repair establishment at same/equivalent level. </p><br><p>Shipyard Industry/Marine related professional qualifications or relevant time served. Competencies (Knowledge, Skills & Abilities) </p><br><p>Real and in-depth knowledge of production processes in a shipyard environment in ship and rig repairs. QC/QA, Documentation management </p><br><p> Assessing resource requirements </p><br><p>Proficiency in relevant software (e.g., MS suite, AutoCAD). </p><br><p>Sound understanding of Engineering drawings </p><br><p>Sound knowledge on tools/equipment and consumables and material grades </p><br><p>Overhauling working methods and processes </p><br><p>In depth knowledge of ISO standards, classification, API, and IECEX rules and regulations and other regulatory requirements. </p><br><p>Physically fit and able to work in extreme climatic conditions. Experience </p><br><p>At least 3 years’ experience for degree holders and 11 years’ experience for diploma holders in the E&I production in shipyard environment to ship/rig repairs. Languages </p><br><p>Excellent communication skills (oral and written) in the English Language</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>About Lucid</span></strong></span></p><br><p><strong><span>At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.</span><span>&nbsp;</span></strong></p><br><p><strong><span>We achieve this through deep vertical integration, with design, engineering, and production&nbsp;happening in-house&nbsp;across our global offices and&nbsp;manufacturing&nbsp;facilities.&nbsp;Our&nbsp;teams&nbsp;come&nbsp;from&nbsp;industries&nbsp;around the world, united by a shared commitment to excellence.&nbsp;By refusing to settle, you&nbsp;can&nbsp;help&nbsp;redefine&nbsp;what’s&nbsp;possible and&nbsp;shape the future of mobility.</span></strong></p><br><br><p><strong>Position Overview</strong></p><br><p>&nbsp;The Project Manager, Retail Development, is responsible for the end‑to‑end delivery of Lucid retail and service facilities across the Middle East. The role ensures projects are planned, executed, and delivered on time, on budget, and in full compliance with Lucid brand, technical, and operational standards. Working cross‑functionally and with external partners, the role acts as the central coordination point throughout the full project lifecycle from feasibility through handover.</p><br><br><p>&nbsp;</p><br><p><strong>Key Responsibilities</strong></p><br><p>&nbsp;</p><br><p><strong>Project Planning &amp; Initiation</strong></p><br><p>- Support network expansion plans through feasibility assessment, site readiness evaluation, and project scoping.</p><br><p>- Develop detailed project plans, timelines, and milestones in coordination with internal stakeholders.</p><br><p>- Support budget development, cost estimates, and approval processes in collaboration with Finance.</p><br><p><strong>Design, Procurement &amp; Delivery</strong></p><br><p>- Coordinate design development to ensure compliance with Lucid brand standards and operational requirements.</p><br><p>- Support tendering, contractor selection, and technical evaluations in line with governance frameworks.</p><br><p><strong>- </strong>Manage consultants and contractors through project stages, ensuring adherence to scope, schedule, and quality.</p><br><p>- Monitor site progress, risks, and dependencies, driving issue resolution and mitigation actions.</p><br><p>- Coordinate inspections, testing, commissioning, and final handover activities.</p><br><p>- Ensure all facilities achieve launch readiness and certification prior to activation<strong>.</strong></p><br><p><strong>- </strong>Support operations teams with CI and construction updates for existing facilities(outsidethe maintenance scope covered by our facility team)</p><br><p><strong>Reporting &amp; Coordination</strong></p><br><p><strong>- </strong>Prepare structured project status reports covering progress, risks, costs, and next steps.</p><br><p>- Act as primary coordination point between commercial teams, procurement, Capital Projects team, IT, Security, and external partners.</p><br><p>- Maintain complete project documentation, reporting, and audit readiness.</p><br><br><p>&nbsp;</p><br><p><strong>Skills</strong></p><br><p>Strong proficiency in project management tools (e.g. MS Project, Primavera P6, or equivalent).</p><br><p>Ability to read and interpret architectural, structural, MEP, and civil engineering drawings.</p><br><p>Working knowledge of construction contracts (FIDIC or equivalent), contractor management, and variation / claims handling.</p><br><p>Familiarity with IT, security, and AV systems within commercial or retail environments..</p><br><p>Strong organization and prioritization skills with the ability to manage multiple projects concurrently.</p><br><p>Clear and effective communicator, able to coordinate across internal teams and external partners.</p><br><p>High attention to detail, particularly in technical documentation and contractor submissions.</p><br><p>Proactive, solutions‑oriented, and comfortable operating in fast‑paced environments.</p><br><p>Fluency in English is required; Arabic proficiency is a strong advantage.</p><br><br><p>&nbsp;</p><br><p><strong>Minimum Qualifications</strong></p><br><p>&nbsp;</p><br><p>Bachelor’s degree in Engineering (Civil, Architectural, Mechanical, or Electrical preferred).</p><br><p>Project Management Professional (PMP) certification is highly desirable.</p><br><p>Additional qualifications in construction management or facilities development are an advantage.</p><br><p>8+ years of experience in project management within construction, fit‑out, or real estate development environments.</p><br><p>Proven delivery of end‑to‑end facility projects from feasibility and planning through commissioning and handover.</p><br><p>Experience within automotive retail environments (studios, showrooms, service centres, or dealerships) is a strong advantage.</p><br><p>Experience working in Saudi Arabia or the broader GCC region, with solid understanding of local regulations, Baladiya approvals, and Saudi Building Code requirements.</p><br><br><p><span><span><strong><span>Compensation</span></strong><span><strong> &amp; Benefits:</strong> </span></span>Lucid offers a comprehensive and competitive&nbsp;</span><span><span>benefits package</span></span><span>&nbsp;including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a&nbsp;401(k) retirement&nbsp;plan. Eligible employees may also&nbsp;participate&nbsp;in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are&nbsp;determined&nbsp;based on individual performance, role scope, market considerations, and overall company results,&nbsp;in accordance with&nbsp;the terms of the applicable plans.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><p><strong><span>Equal Opportunity: </span></strong><span>At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.</span><span>&nbsp;</span></p><br><p>&nbsp;</p><br><p><strong><span>Accessibility: </span></strong><span>Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any&nbsp;accommodation to&nbsp;participate&nbsp;in the application process, please contact us at&nbsp;TA-Operations &lt;@&gt; lucidmotors.com.</span><span> <span><strong>This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.</strong></span></span></p><br><p>&nbsp;</p><br><p><strong><span>Candidate Data Privacy: </span></strong><span>By&nbsp;submitting&nbsp;your application, you understand and agree that your personal data will be processed&nbsp;in accordance with&nbsp;our&nbsp;</span><span><span>Candidate Privacy Notice</span></span><span>.</span><span>&nbsp;</span></p><br><p>&nbsp;</p><br><p><strong><span>To all recruitment agencies:</span></strong><span>Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p>Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.</p><br><br><br><p>Airbus Americas seeks a Director of Ethics & Compliance (E&C) to serve as the on-site E&C leader at its Mobile Manufacturing Site (MMS) located in the Gulf Coast Region of Alabama. This high-profile role requires a hands-on approach to integrate E&C into daily manufacturing operations, ensuring the highest standards of integrity. The Director will lead the E&C function at the MMS, driving awareness of Airbus’ values and adherence to the expectations and controls that provide the foundation of our success. The position is particularly important given the significant expansion underway at the facility. Joining a small team making a big impact, the position directly reports to Airbus’ North American Head of E&C based in Metro-DC. The candidate will be challenged from Day 1 to demonstrate leadership, build positive relationships and contribute to achieving program goals by learning, adapting and driving Airbus’ Culture of Compliance through processes, tools and training at the site and across North America.</p><br><br><br><p>The E&C Director will join peers as part of the MMS Senior Leadership Team (SLT), providing counsel and assistance to the Head of Site, as well as leaders from Human Resources, Finance, Procurement, IM and Security - all with a goal of mitigating risk, ensuring effective controls, and helping the team grow and prosper.</p><br><br><br><p>Finally, success in the position requires building trustful relationships with E&C colleagues in Europe and across the globe. In this context, the ideal candidate will combine high integrity and discipline with flexibility and enthusiasm to positively influence Airbus’ future.</p><br><br><br><p>Primary Responsibilities:</p><br><br><br><p><b>Leadership & Culture </b></p><br><br><p>● Lead the cultural integration of ethics and compliance at the MMS, ensuring a visible, respected, and approachable E&C presence within a dynamic, technical manufacturing environment.</p><br><br><p>● Demonstrate an authentic and positive mindset, good judgment and confidence to encourage approachability and gain trust.</p><br><br><p>● Integrate into the MMS SLT by demonstrating value to the Site Head and his/her direct reports.</p><br><br><p>● Lead, mentor, and manage the team of 5 volunteer Ethics & Compliance Representatives (ECRs), part of a ~30-person Regional Network, growing to over 300 ECRs worldwide, including - in cooperation with the ECRs’ managers - relevant aspects Page 2 of annual performance reviews.</p><br><br><p>● Serve as an E&C role model, spokesperson and liaison to employees and other stakeholders across the Airbus organization.</p><br><br><br><p><b>Risk & Investigations </b></p><br><br><p>● Proactively analyze site-specific compliance risks, particularly concerning manufacturing operations, and develop concrete, actionable mitigation strategies for the Site Head and SLT.</p><br><br><p>● Lead internal investigations of alleged Compliance violations, partnering with HR, Legal and other functions, where helpful.</p><br><br><p>● Evaluate evidence critically and unemotionally, and remaining open to reconsidering whether it may be misleading.</p><br><br><p>● Assist with litigation matters, including the issuance of litigation holds and/or responses to subpoenas.</p><br><br><p>● Guide professionals at AAI and its affiliated entities on conducting Internal Control Self-Assessments and serve as a focal point for internal and external audits and subsidiary Fit-Checks.</p><br><br><br><p><b>Program Management </b></p><br><br><p>● Oversee and make timely, informed decisions on the E&C compliance program, including due diligence for third-party engagements, conflict of interest disclosures, and requests for gifts, hospitality, and sponsorships.</p><br><br><p>● Promptly and professionally respond to requests from various stakeholders, including AAI Leadership, the Office of General Counsel, Compliance Committees, and Internal and External Auditors.</p><br><br><p>● Define, track, and report on key E&C metrics and workstreams, consistently seeking to improve the clarity and usefulness of E&C reporting to stakeholders.</p><br><br><p>● Scrutinize Airbus’ Directives, Methods and Guidelines to ensure alignment and coordination on implementing processes and procedures.</p><br><br><p>● Become proficient with Airbus' electronic tools and process flow management in support of decisions, as well as to enable guidance and training to end-users. ● As part of Airbus’ OneTeam culture, contribute to the North American OneRoof team’s objectives by completing tasks, meeting deadlines, and achieving results.</p><br><br><br><p><b>Qualified Experience / Skills / Training: </b></p><br><br><br><p>Education:</p><br><br><p>● Bachelor's degree from a US accredited university (or equivalent)</p><br><br><p>● Law degree (juris doctorate) from a qualified US institution, or equivalent legal training, preferred.</p><br><br><br><p>Experience:</p><br><br><p>● Minimum of 10 years of progressive professional experience, preferably in a manufacturing or industrial enterprise.</p><br><br><p>● At least 3 years in a dedicated Compliance leadership role and significant exposure to a fast-paced manufacturing or heavy industrial environment.</p><br><br><p>● Demonstrable experience implementing processes and controls in E&C, export control, regulatory, quality, finance, audit, corporate or a related discipline.</p><br><br><br><p><b>Licensure/Certifications: </b></p><br><br><p>● Professional certification such as a Certified Compliance and Ethics Professional (CCEP) or paralegal certificate is welcome but not mandatory.</p><br><br><br><p><b>Knowledge, Skills, Demonstrated Capabilities: </b></p><br><br><p>● Unequivocal standards regarding ethics, integrity and fairness.</p><br><br><p>● Ability to manage projects by applying consistent and clear communications.</p><br><br><p>● Skilled at prioritizing tasks, increasing efficiency, and maintaining structure throughout the workday.</p><br><br><p>● Capability to write well; expressing concepts clearly and succinctly, and in a logically organized manner, whether in memos, investigation reports or Google Slides presentations.</p><br><br><p>● Commitment to deliver work product of the highest quality reflecting attention to detail throughout.</p><br><br><p>● Responsive, proactive and able to meet deadlines.</p><br><br><p>● Self-confidence to proactively reach and positively influence stakeholders.</p><br><br><p>● Unwavering commitment to trust and discretion in handling highly confidential and sensitive information, particularly during internal investigations.</p><br><br><p>● Ability to work autonomously and withstand pressure from colleagues, supervisors and the clock.</p><br><br><p>● Humility to seek help when confronted with new or unusual circumstances, or upon recognizing a mistake.</p><br><br><p>● Able to think creatively regarding E&C Program implementation, messaging and training.</p><br><br><br><p><b>Technical Systems Proficiency: </b></p><br><br><p>● Able to navigate and leverage the opportunities of Google Suite</p><br><br><p>● Able to learn and effectively use the Airbus suite of E&C-related disclosure and approvals tools.</p><br><br><br><p><b>Travel Required: </b></p><br><br><p>● Occasional travel will be expected; no more than 20% of the time.</p><br><br><br><p><b>Eligibility: </b></p><br><br><p>● Authorized to work in the US.</p><br><br><br><p>National Security Clearance(s): None</p><br><br><br><p><b>Decision Making, Complexity: </b></p><br><br><p>● Demonstrating consistent good judgment</p><br><br><p>● Making effective decisions in the face of ambiguous or incomplete facts</p><br><br><p>● Analyzing situations and thoughtfully determining root-causes; distinguishing between cause and effect</p><br><br><p>● Proactively providing helpful, creative solutions to difficult problems</p><br><br><p>● Demonstrated mental fortitude and resilience to maintain composure and principled positions when faced with pressure or criticism from all levels of the organization.</p><br><br><p>● Committing and sticking to principled positions, even when unpopular</p><br><br><p>● Evaluating evidence critically and unemotionally, and remaining open to reconsidering whether it may be misleading.</p><br><br><br><p><b>Organizational information:</b></p><br><br><p>Direct Reports:</p><br><br><p>Exempt: 0</p><br><br><p>Non-exempt: 0</p><br><br><br><p><b>Job Dimensions, Contributions to Success: </b></p><br><br><p>● The candidate is expected to become a respected leader at the MMS, recognized for their honesty, integrity, intelligence and contribution</p><br><br><p>● The role offers direct, high-level exposure to the MMS Site Head, the MMS Senior Leadership Team (SLT), and Airbus Americas Leadership, providing a platform to directly influence business decisions and culture. The work is endless, the expectations are high; and the exposure is comprehensive.</p><br><br><br><p><b>Nature of Contacts:</b></p><br><br><p>● Consistent exchange with the HO Site and the MMS SLT, providing relevant data and advocating for E&C, while improving knowledge of the issues facing Operations</p><br><br><p>● Regular exposure to the Airbus Americas SLT, including presentations to the Ethics, Procedure, Investigations and Culture (EPIC) Committee</p><br><br><p>● Direct partner with Employee Relations, Labor Counsel, the HO HR and HRBPs</p><br><br><p>● Daily representation to, and of, employee clients - on the floor and in corporate offices - as a manifestation of our Culture of Compliance</p><br><br><p>● Frequent confidential and sensitive fact-finding contact with employees alleged to be in involved in non-compliant behavior or potentially being witnesses thereto</p><br><br><p>● Constant interaction with Toulouse-based colleagues from L&C and the functions (Finance, Procurement, Security, etc.)</p><br><br><p>● Opportunities to negotiate with external stakeholders - including regulators, outside counsel and auditors.</p><br><br><br><p>Physical Requirements:</p><br><br><ul><li><p><b>Onsite: this position is onsite at our Mobile Manufacturing Site</b></p><br><br></li><li><p><b>Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. </b></p><br><br></li><li><p><b>Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. </b></p><br><br></li><li><p><b>Speaking: able to speak in conversations and meetings, deliver information and participate in communications. </b></p><br><br></li><li><p><b>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. </b></p><br><br></li><li><p><b>Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. </b></p><br><br></li><li><p><b>Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. </b></p><br><br></li><li><p><b>Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. </b></p><br><br></li><li><p><b>Sitting: able to sit for long periods of time in meetings, working on the computer. </b></p><br><br></li><li><p><b>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving or in a/c storage compartments.</b></p><br><br></li><li><p><b>Standing: able to stand for discussions in offices and for long periods during trade shows.</b></p><br><br></li><li><p><b>Travel: able to travel independently and at short notice.</b></p><br><br></li><li><p><b>Climbing: able to climb stairs to reach helipads; able to climb on and off of an aircraft.</b></p><br><br></li><li><p><b>Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. </b></p><br><br></li><li><p><b>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</b></p><br><br></li><li><p><b>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.</b></p><br><br></li></ul><br><br><br><p>As a leader in our field, Airbus in America provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. Airbus in America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Improper interference with the ability of Airbus' employees to perform their job duties may result in discipline up to and including discharge.</p><br><br><br><p>As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.</p><br><br><br><p>Airbus does not offer tenured or guaranteed employment. Either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.</p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Ethics & Compliance <JF-CG-EC><p>------</p><br><br>Job Posting End Date: 07.11.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><strong>Empowering Destinations with Sustainable Innovation!</strong></p>
<p><strong> </strong></p>
<p>The <strong>Red Sea Utilities Company (TRSUC)</strong> is a specialized subsidiary under <strong>Red Sea Global (RSG)</strong>, established to provide integrated utility services for RSG’s flagship developments, including <strong>The Red Sea Project</strong> and <strong>Amaala</strong>.</p>
<p> </p>
<p>TRSUC is responsible for delivering essential services such as renewable energy, water desalination, wastewater treatment, solid waste management, district cooling, and telecommunications infrastructure. TRSUC is pioneering the development of off-grid, renewable utility systems to ensure that RSG’s destinations are powered entirely by clean energy.</p>
<p> </p>
<p>TRSUC’s initiatives are integral to Saudi Arabia’s Vision 2030, aiming to diversify the economy and promote sustainable development. By providing state-of-the-art utility services, TRSUC supports RSG’s mission to create regenerative tourism destinations that prioritize environmental stewardship and community well-being.</p>
<p> </p>
<p><strong>At TRSUC, Where Infrastructure Meets Innovation - For People and Planet.</strong></p>
<p> </p>
<p><strong>Role Purpose</strong></p>
<ul type="disc">
<li>The Manager – Customer Care is responsible for the leadership, performance, and continuous improvement of customer care operations for the utility company. The role ensures efficient handling of customer inquiries, service requests, complaints, and incidents while delivering consistent, high-quality customer experience across all service channels.</li>
<li>The position oversees customer contact operations, service request management, and coordination with operations, control rooms, and field teams to ensure timely resolution of customer issues in line with service level agreements (SLAs), regulatory requirements, and company standards.</li>
</ul>
<p> </p>
<p><strong>Key Responsibilities</strong></p>
<p> </p>
<p><strong>1. Customer Care Operations</strong></p>
<ul type="disc">
<li>Manage day-to-day customer care operations across all channels, including call center, email, web portals, and digital platforms.</li>
<li>Ensure effective handling of customer inquiries, service requests, complaints, and outage-related communications.</li>
<li>Oversee customer request intake, logging, prioritization, and tracking through CRM and customer information systems (CIS).</li>
<li>Ensure customer care services are delivered in accordance with approved SLAs and performance targets.</li>
</ul>
<p> </p>
<p><strong>2. Service Request & Complaint Management</strong></p>
<ul type="disc">
<li>Establish and maintain standardized processes for service requests, complaints, and escalations.</li>
<li>Ensure timely coordination with control rooms, operations, and field teams for resolution of customer issues.</li>
<li>Oversee management of escalated and sensitive customer cases with potential regulatory or reputational impact.</li>
<li>Ensure accurate documentation, closure, and customer communication throughout the request lifecycle.</li>
</ul>
<p> </p>
<p><strong>3. Performance Management & Reporting</strong></p>
<ul type="disc">
<li>Define, monitor, and report on customer care KPIs including response times, resolution times, first-contact resolution, customer satisfaction, and complaint volumes.</li>
<li>Analyze trends, recurring issues, and root causes to support operational and service improvements.</li>
<li>Prepare regular performance reports and dashboards for senior management and regulators, as required.</li>
<li>Drive initiatives to improve efficiency, service quality, and customer satisfaction.</li>
</ul>
<p> </p>
<p><strong>4. People Leadership & Capability</strong></p>
<ul type="disc">
<li>Lead, coach, and manage customer care supervisors, team leaders, and agents.</li>
<li>Ensure appropriate staffing, shift coverage, and competency levels to meet service demand.</li>
<li>Establish training, quality assurance, and performance management frameworks for customer care staff.</li>
<li>Promote a customer-centric culture, accountability, and continuous improvement mindset.</li>
</ul>
<p> </p>
<p><strong>5. Systems, Processes & Digital Enablement</strong></p>
<ul type="disc">
<li>Ensure effective use of CRM, CIS, outage management systems, and customer communication tools.</li>
<li>Support system enhancements, automation, and digital self-service initiatives to improve customer experience.</li>
<li>Ensure data quality, accurate customer records, and compliance with data protection requirements.</li>
<li>Coordinate with IT and digital teams on customer care system improvements and upgrades.</li>
</ul>
<p> </p>
<p><strong>6. Stakeholder & Interface Management</strong></p>
<ul type="disc">
<li>Act as the primary interface between customer care, utilities operations, control rooms, billing, and field services.</li>
<li>Coordinate customer communications during outages, planned works, and major incidents in alignment with operational teams.</li>
<li>Support regulatory reporting, audits, and customer service reviews.</li>
<li>Represent customer care in cross-functional forums, service improvement initiatives, and project handovers.</li>
</ul>
<p> </p>
<p><strong>7. Compliance, Risk & Customer Advocacy</strong></p>
<ul type="disc">
<li>Ensure compliance with customer service regulations, codes of practice, and contractual obligations.</li>
<li>Manage customer complaints in line with regulatory requirements and escalation procedures.</li>
<li>Identify customer-related risks and support mitigation actions.</li>
<li>Act as the voice of the customer within the organization, advocating for service improvements and customer-focused solutions.</li>
</ul>
<p> </p>
<p><strong>Qualifications & Experience</strong></p>
<ul type="disc">
<li>Bachelor’s degree in Business Administration, Engineering, or a related discipline.</li>
<li>10–15 years of experience in customer service or contact center operations, preferably within utilities or regulated infrastructure sectors.</li>
<li>Proven experience managing high-volume customer care or call center operations.</li>
<li>Strong understanding of utility services, service request workflows, and customer service SLAs.</li>
<li>Experience working with CRM, CIS, and customer communication systems.</li>
<li>Demonstrated leadership, stakeholder management, and service improvement capabilities.</li>
</ul>
<p> </p>
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