Branch Supervisor Jobs - Jeddah Saudi

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.<br><br>About The Role<br><br>We are seeking a skilled and motivated Engineering Supervisor to join the pre-opening team at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Engineering Manager, you will assist in leading the Engineering team through the final stages of construction, testing, commissioning, operational setup, and the smooth transition into daily maintenance activities. You will be responsible for ensuring all systems and equipment meet Four Seasons’ standards of quality, efficiency, and safety, supporting both project readiness and ongoing operations.<br><br>What You Will Do<br><br>Support the Engineering leadership team in reviewing technical specifications, MEP installations, and testing procedures to ensure compliance with operational standards. Participate actively in inspections, snagging, commissioning, and system testing processes alongside contractors and consultants. Supervise the handover of equipment, technical documentation, warranties, and asset tagging to ensure complete and accurate operational transitions. Oversee the setup and data entry of the Computerized Maintenance Management System (Hotsos), including asset registration, preventive maintenance schedules, and task generation. Coordinate closely with contractors and project teams to ensure timely rectification of defects, completion of punch lists, and successful system handovers. Assist in setting up engineering workshops, storerooms, organizing tools, spare parts, and implementing energy monitoring systems. Organize and supervise technical training for the engineering team on newly installed systems, such as HVAC, BMS, generators, elevators, and fire life safety equipment. Maintain comprehensive records of commissioning certificates, inspection reports, service agreements, and compliance documentation. Plan and oversee preventive maintenance activities for all critical equipment prior to and post-opening to ensure optimal operational reliability. Conduct regular site walks and inspections to ensure all health, safety, and fire life safety standards are fully adhered to. Coordinate with Housekeeping, Security, Food & Beverage, and other operational departments to ensure the resort’s technical readiness. Manage and assign engineering tasks, ensuring efficient and timely responses to snagging items, maintenance requests, and last-minute project adjustments. Transition into daily supervision of maintenance operations, including preventive maintenance programs, guest room repairs, public area maintenance, and emergency responses. Promote a culture of safety, sustainability, and service excellence within the Engineering team through hands-on leadership and training.<br><br>What You Bring<br><br>A diploma or degree in Engineering, Facilities Management, or a related technical field. Minimum 3 years of engineering experience in luxury hotels, resorts, or large facilities, with at least 2 years in a supervisory role. Strong technical knowledge in mechanical, electrical, plumbing, HVAC, fire life safety systems, and energy management systems. Proven experience with pre-opening activities including commissioning, snagging, defect management, and system handover processes. Familiarity with CMMS platforms, particularly Hotsos, and strong skills in asset and preventive maintenance management. Excellent leadership, organizational, and problem-solving skills, with a proactive and detail-oriented approach. Ability to perform under pressure in a dynamic pre-opening environment, adapt quickly to changes, and manage shifting operational priorities. Fluency in English is required; Arabic is a strong advantage.<br><br>What We Offer<br><br>Competitive salary in a tax-free environment. Housing and transportation.30 days of vacation plus public holidays. Travel Allowances Paid home leave tickets. Complimentary meals and uniform cleaning. Medical and life insurance. Employee Assistance Program and worldwide complimentary room nights. Opportunities for growth and development.<br><br>Schedule & Hours<br><br>Full-time role.

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

Additional Information<br><br>Job Number 26118405<br><br>Job Category Food and Beverage & Culinary<br><br>Location Shura Island The Red Sea, Hanak, Saudi Arabia, Saudi Arabia, 48313VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Asegurar que el personal trabaje como equipo a fin de garantizar un servicio óptimo y que se satisfagan las necesidades de los huéspedes. Inspeccionar el aseo personal y la vestimenta del personal y rectificar cualquier deficiencia. Cumplir con las tareas de apertura y cierre, como organizar las provisiones y los instrumentos necesarios, limpiar todo el equipo y las áreas, cerrar las puertas con llave, etc. Inspeccionar la organización, limpieza y utilización del método FIFO en las áreas de depósito. Completar los inventarios programados y abastecer y pedir las provisiones necesarias. Controlar la disponibilidad de asientos, el servicio, la seguridad y el bienestar de los huéspedes en los comedores. Realizar las órdenes de trabajo para las reparaciones de mantenimiento. Asistir a la gerencia en la contratación, capacitación, organización, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados; y servir como ejemplo y primer punto de contacto del proceso de "Garantía de tratamiento justo y política de puertas abiertas".<br><br>Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad. Asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales. Mantener la privacidad de la información propiedad de la compañía; proteger sus bienes. Apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto. Dar apoyo al equipo para alcanzar metas comunes. Cumplir las expectativas y los estándares de aseguramiento de la calidad. Mover, levantar, transportar, empujar, arrastrar y colocar objetos con un peso inferior a 50 libras (22,50 Kg) o su equivalente sin asistencia. Estar de pie, sentarse o caminar durante períodos prolongados o durante el turno de trabajo completo. Leer y verificar visualmente información en varios formatos (por ejemplo, las letras menudas). Inspeccionar visualmente herramientas, equipos o máquinas (por ejemplo, para identificar defectos). Agarrar, dar vuelta y manipular objetos de varios tamaños y pesos, lo que requiere habilidades motrices finas y buena coordinación entre las manos y los ojos. Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse. Moverse por espacios angostos, confinados o elevados. Subir y bajar escalinatas y/o rampas de servicio. Acoger y reconocer a todos los huéspedes de acuerdo con las normas de la compañía. Hablar con otras personas usando un lenguaje claro y profesional; contestar las llamadas telefónicas usando la etiqueta apropiada. Escuchar y responder apropiadamente a los problemas de otros empleados. Hablar con otras personas usando un lenguaje claro y profesional. Efectuar otras tareas de trabajo razonables solicitadas por sus supervisores.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:Al menos 2 años de experiencia laboral afín.<br><br>Experiencia como supervisor:Al menos 1 año de experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>EDITION Hotels combina el genio visionario del hotelero de establecimientos de estilo boutique Ian Schrager, la prestación de servicios de un hotel de lujo de clase mundial y el alcance global de Marriott International para crear una experiencia totalmente novedosa en el mundo de la hospitalidad. EDITION proporciona lo mejor de ambos mundos con un delicado acto de equilibrio: elegancia con personalidad, perfeccionismo con individualismo y confort con carisma y encanto. La marca se dirige a clientes sofisticados e informados que entienden la calidad, la originalidad, el diseño y la excelencia del servicio, pero que lo quieren sin limitaciones, rompiendo los límites de las convenciones y exigiendo actitudes y sensaciones envueltos en un paquete que muestra lo excepcional.<br><br>Para crear esta experiencia mágica, te necesitamos. Buscamos a personas extrovertidas e increíbles que deseen trabajar en un lugar inspirador que les desafíe y les haga sentir orgullosas de venir a trabajar. Un lugar donde el servicio viene del corazón, no de un manual. Un lugar que ofrece un espectáculo teatral sin fin que continuamente deleita y asombra a todos los huéspedes.<br><br>Te invitamos a unirte al equipo. Al unirte a EDITION, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

We’re Hiring | Fabrication Supervisor GST International is seeking an experienced, proactive, and skilled Fabrication Supervisor to join our growing team in Saudi Arabia. The ideal candidate will be responsible for supervising fabrication activities, ensuring high-quality workmanship, maintaining safety standards, and delivering projects on schedule in accordance with approved drawings and project specifications. Position: Fabrication Supervisor Location: Saudi Arabia Job Type: Full-Time???? Key Responsibilities:• Supervise daily fabrication activities, including structural steel, metal, and custom fabrication works• Ensure fabrication work complies with approved drawings, specifications, and project quality standards• Coordinate with engineers, QA/QC personnel, and project managers to achieve production targets• Monitor fabrication schedules and ensure timely completion of assigned work• Inspect fabricated components for dimensional accuracy and quality before dispatch or installation• Allocate manpower, materials, tools, and equipment efficiently to maximize productivity• Ensure compliance with workplace health, safety, and environmental (HSE) regulations• Identify and resolve fabrication issues while implementing corrective actions when required• Maintain production reports, fabrication records, and daily progress documentation• Train, guide, and supervise fabrication teams to maintain high performance and workmanship standards???? Qualifications:• Diploma or Bachelor's degree in Mechanical Engineering, Fabrication Technology, or a related technical field (preferred)• Proven experience as a Fabrication Supervisor in construction, steel fabrication, or industrial manufacturing projects• Previous experience in Saudi Arabia or GCC projects is preferred???? Required Skills:• Strong knowledge of structural steel fabrication, metal fabrication, and welding processes• Ability to read and interpret engineering drawings, fabrication drawings, and shop drawings• Excellent leadership, planning, and team management skills• Strong understanding of fabrication quality standards and inspection procedures• Good problem-solving and decision-making abilities• Proficiency in MS Office and production reporting• Ability to work effectively in a fast-paced project environment Why Join GST International? Be part of an international engineering and contracting company operating across Saudi Arabia, UAE, Pakistan, and the UK. We offer a professional environment focused on growth, innovation, and career development.???? Apply Now: socialmedia@gstsaudi.comWhatsApp: +92 300 0601808#GSTInternational #Now Hiring #Fabrication Supervisor #Steel Fabrication #Metal Fabrication #Fabrication Jobs #Supervisor Jobs #Engineering Jobs #Saudi Arabia Jobs #Construction Jobs #Industrial Jobs #GCCJobs #Apply Now #Career Opportunity #Join Our Team

We are seeking a full-time Restaurant Supervisor with a strong focus on customer satisfaction and customer service, with the ability to handle guest feedback and maintain a positive dining experience.<br>Company Description:Mohammed Abuouf Trd is a growing hospitality and trade business focused on delivering quality food and beverage experiences to customers in Jeddah. The company values reliable service, consistent standards, and a welcoming environment for guests and team members. Team members are encouraged to contribute ideas, uphold high service standards, and support continuous improvement in daily restaurant performance.<br>Role Description:The Restaurant Supervisor is responsible for overseeing daily restaurant operations to ensure smooth service, high-quality food standards, and an excellent guest experience. This full-time, on-site role includes supervising staff, organizing work schedules, and coordinating with kitchen and service teams to maintain efficiency and hygiene standards. The Restaurant Supervisor monitors customer feedback, addresses concerns promptly, and implements improvements to support customer satisfaction and repeat business. The role also involves managing inventory, supporting hiring and training, enforcing company policies, and ensuring compliance with health and safety regulations. The Restaurant Supervisor reports to the CEO and provides regular updates on performance, sales, and operational needs.<br>Qualifications:With at least 6 years previous experience as a Restaurant Manager, Supervisor, or similar role in hospitality or food service. Diploma or degree in Hospitality Management, Business Administration, or a related field is preferred. Basic understanding of budgeting, cost control, and inventory management; experience with point-of-sale systems is an advantage. Knowledge of Food & Beverage operations, including menu understanding, food safety standards, and service procedures. Experience in team supervision, including training, performance monitoring, and scheduling staff. Effective Communication skills for interacting with guests, team members, and management in a clear and professional manner.

Additional Information<br><br>Job Number 26118092<br><br>Job Category Housekeeping & Laundry<br><br>Location King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Inspeccionar las habitaciones de los huéspedes, las áreas públicas, la piscina, etc. luego de que sean limpiadas por la mucama a fin de asegurar los estándares de calidad. Encargarse de preparar los informes de disponibilidad de habitaciones, verificar el estado de estas, determinar la discrepancia en la disponibilidad de habitaciones, dar prioridad a la limpieza de las habitaciones, y actualizar el estado de estas de los huéspedes salientes. Asistir al Departamento de Limpieza en el manejo de las actividades diarias. Actuar como enlace en la coordinación de esfuerzos del Departamento de Limpieza, Ingeniería, Oficina de Recepción y Lavandería. Documentar y resolver con el Mostrador de Recepción las cuestiones sobre la discrepancia en las habitaciones. Preparar, distribuir y comunicar los cambios realizados en las hojas de asignación o en las pizarras de trabajo. Comunicar todas las cuestiones al siguiente turno. Completar el papeleo requerido. Asistir a la gerencia en la contratación, capacitación, programación, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados.<br><br>Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad. Asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales. Mantener la privacidad de la información propiedad de la compañía; proteger sus bienes. Apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto. Dar apoyo al equipo para alcanzar metas comunes. Cumplir las expectativas y los estándares de aseguramiento de la calidad. Moverse a una velocidad que se requiera para responder a situaciones de trabajo (por ejemplo, correr, caminar, correr lentamente). Leer y verificar visualmente información en varios formatos (por ejemplo, las letras menudas). Inspeccionar visualmente herramientas, equipos o máquinas (por ejemplo, para identificar defectos). Ingresar y localizar información relacionada con el trabajo usando computadoras o sistemas de punto de ventas. Agarrar, dar vuelta y manipular objetos de varios tamaños y pesos, lo que requiere habilidades motrices finas y buena coordinación entre las manos y los ojos. Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse. Moverse por espacios angostos, confinados o elevados. Moverse por superficies inclinadas, desniveladas o resbalosas y escalinatas. Subir y bajar escalinatas y/o rampas de servicio. Hacer uso continuo de destreza manual y habilidades motoras empleando con frecuencia ambas manos y funciones motrices finas. Mover, levantar, transportar y colocar objetos que pesan 55 libras (24,75 Kg) o menos sin asistencia y más de 55 libras (24,75 Kg) con asistencia. Capacidad de empujar y arrastrar un carro de mantenimiento cargado y otras máquinas relacionadas con el trabajo en superficies inclinadas y desniveladas. Estar de pie, sentarse, arrodillarse o caminar durante períodos prolongados o con mucha frecuencia durante el turno de trabajo completo. Escuchar y responder apropiadamente a los problemas de otros empleados. Hablar con otras personas usando un lenguaje claro y profesional. Efectuar otras tareas de trabajo razonables solicitadas por sus supervisores.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:Al menos 1 año de experiencia laboral afín.<br><br>Experiencia como supervisor:Al menos 1 año de experiencia como supervisor.<br><br>Experiencia como supervisor:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Job Vacancy | HVAC Supervisor ????‍♂️<br>ELMAC – Electro Mechanical & Air Conditioning Services Co. Ltd. is looking for an experienced HVAC Supervisor to join our team in Saudi Arabia.<br>Requirements:<br>Minimum 5 years of relevant experience in HVAC works. Experience in HVAC duct inspection and installation. Experience in welding chilled water pipes. Experience in the installation and supervision of mechanical equipment, including:Pumps AHUs (Air Handling Units) Package Units Other HVAC & Mechanical Equipment Ability to supervise technicians and ensure work is completed according to approved drawings and specifications. Good knowledge of HVAC installation, testing, and inspection procedures. Strong communication, supervision, and problem-solving skills. Ability to work on-site and manage daily HVAC activities.<br>???? Location: Saudi Arabia<br><br>ELMAC | Electro Mechanical & Air Conditioning Services

Capital Power are seeking an experienced and motivated After Sales Supervisor – Diesel Generators to join our team and oversee after-sales service operations, customer support, and maintenance activities for diesel generator products.<br>Position: After Sales Supervisor – Diesel Generators<br>Experience Required: Minimum 5 Years<br>*Location: Riyadh, KSA*<br>Key Responsibilities:<br>Supervise after-sales service activities for diesel generators and related equipment.<br>Manage installation, commissioning, preventive maintenance, troubleshooting, and repair activities.<br>Lead and coordinate service technicians to ensure timely and efficient customer support.<br>Maintain strong relationships with customers and ensure high levels of customer satisfaction.<br>Prepare service schedules and monitor completion of service jobs.<br>Coordinate with spare parts and technical teams to ensure parts availability and timely support.<br>Investigate customer complaints and provide effective technical solutions.<br>Prepare service reports, warranty claims, and maintenance records.<br>Ensure compliance with company HSE policies and quality standards.<br>Provide technical guidance and training to service personnel when required.<br>*Requirements:*<br>Bachelor's Degree or Diploma in Mechanical, Electrical, or relevant Engineering discipline.<br>Minimum 5 years of experience in after-sales service and maintenance of diesel generators.<br>Strong knowledge of diesel engine systems, generators, control panels, and troubleshooting.<br>Experience with generator brands such as Cummins, Perkins, Caterpillar, or similar brands will be an advantage.<br>Good leadership, communication, and customer service skills.<br>Ability to manage multiple service activities and work under pressure.<br>*How to Apply:*<br>Interested candidates meeting the above criteria are encouraged to submit their CVs to this Email ID or Whats App with the subject line "After Sales Supervisor – Diesel Generators".<br>Apply via Whats App (+966 510028290) or email (fozia@capitalpower.sa)

Role Description The Supervisor Cameras role at Ticketing Cube is a full-time, on-site position based in Riyadh. This role involves overseeing camera operations across ticketing and customer service areas to ensure accurate monitoring, recording, and broadcasting of activities. The supervisor will coordinate camera setup and maintenance, verify that equipment is functioning properly, and work with relevant teams to ensure video coverage supports operational and security needs. Daily responsibilities include managing camera operators, scheduling shifts, monitoring live feeds, and documenting incidents or technical issues. The supervisor will collaborate closely with customer service and management teams to support a safe, efficient environment for staff and customers.<br>Qualifications Candidates should possess broadcasting skills to manage camera systems, live feeds, and recorded footage effectively. Candidates should possess strong customer service and communication skills to interact with internal teams and address operational needs clearly. Candidates should possess team management and team leadership skills to supervise camera operators and coordinate daily activities. Candidates should have basic technical knowledge of camera and monitoring equipment, with the ability to troubleshoot routine issues. Candidates should demonstrate attention to detail, situational awareness, and the ability to document incidents accurately. Candidates should be able to work on-site in Riyadh, manage shifting priorities, and maintain professionalism in a fast-paced environment. Previous experience in surveillance, broadcasting, operations supervision, or a related field is preferred. A relevant diploma or bachelor’s degree in communications, media, technology, or a related discipline is an advantage.

We’re Hiring: Call Center Supervisor <br>We are looking for an experienced Call Center Supervisor to join our growing cosmetic clinic team in Jeddah.<br>Key Responsibilities:Lead and supervise the call center team. Monitor calls and ensure high-quality customer service. Manage appointment booking and patient inquiries. Track team performance, KPIs, and conversion rates. Train and coach call center agents. Coordinate with clinic departments to ensure a smooth patient experience. Prepare performance reports and identify opportunities for improvement. <br>Requirements:Previous experience in a call center supervisory role. Experience in cosmetic clinics, healthcare, or medical centers is preferred. Strong leadership, communication, and problem-solving skills. Good understanding of call center KPIs and sales conversion. Fluency in Arabic and good command of English. Ability to work in a fast-paced, customer-focused environment. ???? Location: Jeddah, Saudi Arabia<br>If you have the experience and leadership skills to build an exceptional patient experience, we’d love to hear from you.

About the job Warehouse Supervisor Pharmaceutical Products Makkah, KSA<br>The Opportunity We are partnering with a leading pharmaceutical manufacturing organization to hire a Warehouse Supervisor to lead vaccines warehouse operations within a GMP-regulated environment.<br>This role will focus on cold chain excellence, regulatory compliance, inventory governance, and warehouse digital transformation to support temperature-sensitive pharmaceutical products and manufacturing operations.<br>Key Responsibilities Lead cold chain operations (2–8°C, -20°C & controlled temperature zones) Ensure compliance with c GMP, GDP, SFDA & pharmaceutical standards Oversee inventory governance, FEFO practices & stock accuracy Drive WMS / ERP integration and warehouse automation initiatives Lead digitization projects, KPI dashboards & process optimization Manage audit readiness, quality compliance & cross-functional coordination<br>Qualifications Bachelor’s degree in Supply Chain or related field8–10 years of warehouse experience within Pharma / Biotech Minimum 5 years managing cold chain operations Hands-on experience with WMS / ERP systems (SAP preferred) GMP-regulated manufacturing experience preferred GDP / GMP certification is an advantage

???? We're Hiring | Production Supervisor<br><br>Are you an experienced Production Supervisor with a background in water treatment, chemical manufacturing, industrial equipment, or process manufacturing? We are looking for a hands-on leader to oversee production operations, drive quality, and ensure safe and efficient manufacturing processes. Key Responsibilities:✅ Supervise daily production activities to achieve production targets, quality standards, and delivery schedules.✅ Lead production teams while ensuring compliance with HSE and company procedures.✅ Coordinate with Quality, Supply Chain, Engineering, and other departments to optimize production performance.✅ Support new product introductions, testing, commissioning, and continuous process improvements.✅ Monitor production KPIs, budgets, and operational efficiency.✅ Develop and mentor production technicians to enhance team performance. Requirements:Bachelor's Degree in Electrical Engineering (preferred).8–10 years of manufacturing/production experience. Minimum 4–6 years in a Production Supervisor or similar leadership role. Strong knowledge of manufacturing operations, quality systems, and HSE. Excellent leadership, planning, and problem-solving skills. Experience within Water Treatment, Chemical Manufacturing, Industrial Equipment, Electro-Mechanical, Process Industries, or similar manufacturing environments<br>.

Sales Supervisor (Saudi)<br>What This Role Is About Our client is looking for a Sales Supervisor, based in Jeddah, to support sales execution and drive performance across the traditional trade channel.<br>This role will be responsible for managing day-to-day sales activities, strengthening customer relationships, and ensuring effective market execution. You will work closely with sales teams and customers to achieve sales targets, improve market coverage, and maximise business opportunities.<br>You will also play a key role in driving traditional trade performance, monitoring sales activities, and ensuring strong execution across assigned areas.<br>The Client’s Definition of the Ideal Fit<br>3 to 4 years of FMCG sales experience is a must Must have current experience working within the traditional sales channel Strong understanding of market execution, customer management, and sales operations Ability to drive sales targets and improve market performance Strong communication, relationship management, and problem-solving skills<br>In line with government Saudisation initiatives, the client is only considering Saudi Nationals for this role.

A leading contractor currently working on a major building construction project in Riyadh are currently looking to recruit an experienced stores supervisor for the following;<br>1. Material Receiving at Stores against our Purchase order Specification.2. Material inventory counting and Maintain the proper stock at all the Storage yard.3. Material issue note preparing against Site Material request.4. Assigning the Manpower as per the work schedule at Stores.5. Sending Daily, Weekly, Monthly reports to Store Manager.6. Maintaining 5S At stores yard at all the times and keep the store tidy.7. Follow the HSE Standards at Stores to avoid any accidents.8. Conducting daily safety tool box talk to create the safe work environment.9. Ensure on time Material offloading and loading to avoid unnecessary delays from Stores.<br>Candidates should have an engineering degree diploma and should have proven experience of managing and supervisor stores on major construction projects in the Middle East.

E-Commerce Operations Supervisor - Reef Holding<br>We’re Hiring: E-Commerce Operations Supervisor Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About Reef Holding:Reef Holding continues to shape the future of digital retail in Saudi Arabia by blending operational excellence with innovation. We are currently seeking a proactive and detail-oriented E-Commerce Operations Supervisor to join our dynamic team and lead the operational success of our online platforms.<br>About the Role:As an E-Commerce Operations Supervisor, you will oversee day-to-day e-commerce activities, ensuring seamless order processing, logistics coordination, and a world-class customer experience. You’ll play a key role in aligning operational efficiency with strategic digital sales goals.<br>Key Responsibilities:<br>Order & Inventory Management:Monitor and manage order processing from placement to delivery Coordinate with supply chain and warehouse teams to ensure stock availability Supervise return and exchange processes to ensure a smooth customer experience<br>Customer Experience Optimization: Oversee customer service operations and ensure timely resolution of inquiries and complaints Analyze customer feedback and implement enhancements to elevate the e-commerce journey<br>Logistics & Fulfillment Oversight:Coordinate with shipping providers to ensure timely and high-quality deliveries Monitor logistics KPIs and implement strategies for greater efficiency and accuracy<br>Operational Performance & Analysis:Analyze daily and weekly performance reports to identify gaps and improvement opportunities Drive process automation and cost-efficiency initiatives<br>Cross-Functional Collaboration: Work closely with marketing to support campaigns and promotional launches Collaborate with IT to resolve platform-related technical issues Coordinate with finance on billing and payment reconciliations<br>Compliance & Quality Control:Ensure all e-commerce operations adhere to company policies and local regulations Keep up with evolving e-commerce laws in Saudi Arabia and ensure ongoing compliance<br>Team Management & Development:Supervise team performance, assign tasks, and ensure operational consistency Train and motivate team members on best practices and new systems<br>Qualifications:Bachelor’s degree in Marketing, E-Commerce, or a related field Proven experience managing e-commerce operations, preferably in the Saudi market Strong understanding of inventory systems, logistics processes, and order management Excellent analytical skills and operational problem-solving capabilities Familiarity with logistics providers and shipping coordination Fluent in Arabic; good command of English preferred Strong communication and team leadership skills Solid knowledge of local e-commerce laws and compliance requirements<br>Why Join Reef Holding? Be part of a forward-thinking team driving digital transformation in Saudi retail. At Reef Holding, your operational insights will directly influence success and customer satisfaction in a fast-growing e-commerce landscape.

E-Commerce Operations Supervisor - Reef Holding<br>We’re Hiring: E-Commerce Operations Supervisor Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About Reef Holding:Reef Holding continues to shape the future of digital retail in Saudi Arabia by blending operational excellence with innovation. We are currently seeking a proactive and detail-oriented E-Commerce Operations Supervisor to join our dynamic team and lead the operational success of our online platforms.<br>About the Role:As an E-Commerce Operations Supervisor, you will oversee day-to-day e-commerce activities, ensuring seamless order processing, logistics coordination, and a world-class customer experience. You’ll play a key role in aligning operational efficiency with strategic digital sales goals.<br>Key Responsibilities:<br>Order & Inventory Management:Monitor and manage order processing from placement to delivery Coordinate with supply chain and warehouse teams to ensure stock availability Supervise return and exchange processes to ensure a smooth customer experience<br>Customer Experience Optimization: Oversee customer service operations and ensure timely resolution of inquiries and complaints Analyze customer feedback and implement enhancements to elevate the e-commerce journey<br>Logistics & Fulfillment Oversight:Coordinate with shipping providers to ensure timely and high-quality deliveries Monitor logistics KPIs and implement strategies for greater efficiency and accuracy<br>Operational Performance & Analysis:Analyze daily and weekly performance reports to identify gaps and improvement opportunities Drive process automation and cost-efficiency initiatives<br>Cross-Functional Collaboration: Work closely with marketing to support campaigns and promotional launches Collaborate with IT to resolve platform-related technical issues Coordinate with finance on billing and payment reconciliations<br>Compliance & Quality Control:Ensure all e-commerce operations adhere to company policies and local regulations Keep up with evolving e-commerce laws in Saudi Arabia and ensure ongoing compliance<br>Team Management & Development:Supervise team performance, assign tasks, and ensure operational consistency Train and motivate team members on best practices and new systems<br>Qualifications:Bachelor’s degree in Marketing, E-Commerce, or a related field Proven experience managing e-commerce operations, preferably in the Saudi market Strong understanding of inventory systems, logistics processes, and order management Excellent analytical skills and operational problem-solving capabilities Familiarity with logistics providers and shipping coordination Fluent in Arabic; good command of English preferred Strong communication and team leadership skills Solid knowledge of local e-commerce laws and compliance requirements<br>Why Join Reef Holding? Be part of a forward-thinking team driving digital transformation in Saudi retail. At Reef Holding, your operational insights will directly influence success and customer satisfaction in a fast-growing e-commerce landscape.

E-Commerce Operations Supervisor - Reef Holding<br>We’re Hiring: E-Commerce Operations Supervisor Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About Reef Holding:Reef Holding continues to shape the future of digital retail in Saudi Arabia by blending operational excellence with innovation. We are currently seeking a proactive and detail-oriented E-Commerce Operations Supervisor to join our dynamic team and lead the operational success of our online platforms.<br>About the Role:As an E-Commerce Operations Supervisor, you will oversee day-to-day e-commerce activities, ensuring seamless order processing, logistics coordination, and a world-class customer experience. You’ll play a key role in aligning operational efficiency with strategic digital sales goals.<br>Key Responsibilities:<br>Order & Inventory Management:Monitor and manage order processing from placement to delivery Coordinate with supply chain and warehouse teams to ensure stock availability Supervise return and exchange processes to ensure a smooth customer experience<br>Customer Experience Optimization: Oversee customer service operations and ensure timely resolution of inquiries and complaints Analyze customer feedback and implement enhancements to elevate the e-commerce journey<br>Logistics & Fulfillment Oversight:Coordinate with shipping providers to ensure timely and high-quality deliveries Monitor logistics KPIs and implement strategies for greater efficiency and accuracy<br>Operational Performance & Analysis:Analyze daily and weekly performance reports to identify gaps and improvement opportunities Drive process automation and cost-efficiency initiatives<br>Cross-Functional Collaboration: Work closely with marketing to support campaigns and promotional launches Collaborate with IT to resolve platform-related technical issues Coordinate with finance on billing and payment reconciliations<br>Compliance & Quality Control:Ensure all e-commerce operations adhere to company policies and local regulations Keep up with evolving e-commerce laws in Saudi Arabia and ensure ongoing compliance<br>Team Management & Development:Supervise team performance, assign tasks, and ensure operational consistency Train and motivate team members on best practices and new systems<br>Qualifications:Bachelor’s degree in Marketing, E-Commerce, or a related field Proven experience managing e-commerce operations, preferably in the Saudi market Strong understanding of inventory systems, logistics processes, and order management Excellent analytical skills and operational problem-solving capabilities Familiarity with logistics providers and shipping coordination Fluent in Arabic; good command of English preferred Strong communication and team leadership skills Solid knowledge of local e-commerce laws and compliance requirements<br>Why Join Reef Holding? Be part of a forward-thinking team driving digital transformation in Saudi retail. At Reef Holding, your operational insights will directly influence success and customer satisfaction in a fast-growing e-commerce landscape.