Agronomist Jobs in Saudi
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview We Are PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY S , DORITOS , CHEETOS , GATORADE , PEPSI , QUAKER and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u. Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/ Join PepsiCo, dare to transform. Responsibilities JOB PURPOSE The Basic Job of process operator is to run the Process line and equipment s systematically and effectively. Achieving the production targets by increasing the line efficiency and minimizing the process waste. Gather hourly data of process control checks, conduct quality wall meetings, maintain hygiene and housekeeping. Alert on food safety hazards and high light the issues then and there to the Direct Managers. Summarize the daily material usage and calculate Basic material efficiently, seasoning efficiency and oil efficiency in the daily summary reports. Monitor and minimize the energy usage such as Water, Electricity and gas usage. Manage the process workers working on his assigned stations and maintain the good manufacturing practice at all times within his area. To operate, control and maintain processing equipment to convert raw materials into final product, in accordance with the KPIs PRINCIPAL ACCOUNTABILITIES Make decisions based on the best possible utilisation to achieve maximum output in terms of yield conversion. Must be able to repair and maintain the necessary processing equipment to maintain line efficiency. Has the authority to stop the production process in consultation with the Laboratory Technician if the production is out of specification. Make decisions based on the best possible utilisation to achieve maximum output in terms of yield conversion. Must be able to repair and maintain the necessary processing equipment to maintain line efficiency. Has the authority to stop the production process in consultation with the Laboratory Technician if the production is out of specification. Running the line systematically and efficiently perform and report the hourly process control check Conduct quality wall meeting at the required intervals Make sure the Raw materials are available for the production run near by the line Make sure the equipment s are hygienically maintained Make sure the equipment s of his desired work stations are in good working condition Make sure that the line achieves the required efficiency set by the business Should achieve the material efficiency target set by the business Day today issues need to be highlighted to his Direct Managers Collect and report the material wastages and summarize material usage daily and calculate the material efficiency Inform Engineering for the equipment maintenance or repair through MP2 Should manage the process workers working under his line (break time, cleaning during change flavour, time in and time out) Should maintain his line or work station in good condition at all times, by conducting the proper running patrol. (checklist) Should report all health hazards within his work place to his immediate Direct Manager. Make sure that quality products are being produced at all times. Communicate daily issues and activities to the other shifts Emphasize team work and cooperation Support IPS audits & Food safety audits Effective utilization of energy such as Water, Gas, Electricity etc. To implement, sustain and participate in the continual improvement of the EHS Management System (MS) at area of responsibility in accordance to the legislations, PepsiCo GEHSMS and relevant EHS standards, ensuring proper controls for all hazards and risks associated with all activities/areas are in place and EHS targets are achieved Qualifications Knowledge/Skill Should be at least industrial training institute graduate (ITI). Basic communication skills. Should have a good working attitude. Able to handle and operate the process equipment independently Experience Must have a minimum of two years working experience in a manufacturing processing environment, this will be waived in lieu of tertiary background. Competencies Motivational Fit Teamwork Communication Continuous Improvement Results Focus Technical Knowledge</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Should be at least industrial training institute graduate (ITI). Basic communication skills. Should have a good working attitude. Able to handle and operate the process equipment independently</p><p>Must have a minimum of two years working experience in a manufacturing processing environment, this will be waived in lieu of tertiary background.</p><p>Motivational Fit Teamwork Communication Continuous Improvement Results Focus Technical Knowledge</p><p></p></section>
Role Purpose:To set strategic actions for activating and operating the company’s analytics data platform and data management functions in order to ensure the delivery of a robust, scalable, and secure analytics data infrastructure while achieving compliance with data management regulations and best practices within the set KPIs, agreed budgets, and adopted policies and procedures.<br>Nationality: Saudia Arabian<br>KEY ACCOUNTABILITIES & ACTIVITIES <br>Strategic Leadership Support data management director in the development of vision, goals, and roadmap for the data management and Analytics data platform departments. Foster a culture of innovation, collaboration, and continuous improvement within managed teams. Ensure effective resource allocation, workload balancing, and prioritization across teams to derive the directorate strategic agenda Act as a bridge between technical teams and business stakeholders to ensure data platform and data management strategic initiatives deliver measurable business value in reference to organizational goal. Provide strategic oversight and governance for the end-to-end management of the PMO office established to implement Saudi government data management regulations (e.g., SDAIA, NDMO, NCA) across the enterprise. Steer the implementation of Saudi government data regulations and controls across all data management and governance domains, ensuring adherence to SDAIA, NDMO, and NCA standards. Stay abreast of evolving data regulations and ensure the organization’s data management practices remain compliant and future-ready. Oversee the discovery and back-end requirements planning processes for analytics use-cases that can be supported using the data platform Lead the development of strategic initiatives and roadmaps for the continuous improvement of the enterprise data management domain, ensuring alignment with organizational goals.<br>Planning & Strategy Contribute to the design and implementation of the department’s strategy and roadmap by providing function specific inputs Establish and implement the function’s operational plans in support of the department’s overall strategic plan and KPIs<br>Budget Participate in Department annual budgeting cycle and process Contribute to utilizing Department’s budget effectively, and report accurately on progress made and challenges encountered Investigate and propose implementing strategies that result in positive financial impact for SANS and mitigate financial and operational risks<br>Operational Leadership Lead, mentor, and develop a range of engineering roles including Data engineers, Analytics solutions software developers, Analytics solutions architects, infrastructure and network engineers and data management operations specialists. Ensure department on-the-job training, mentoring and coaching programs are executed successfully Provide direction, prioritize tasks, assign and delegate responsibility and monitor the workflow with assigned sections team leads. Promote a high-performance working environment embracing SANS’s values Ensure regular performance reviews and coaching is provided to development team leads and teams members. Ensure training programs is facilitated with HR directorate and external parties to elevate department employees competencies and skills. Work with supervisors to define career ladders for all managed engineering roles under the data platform and data management teams, ensuring clarity on expectations and growth opportunities Compile and share department productivity reports and projects pipeline state to director and c-suite stakeholders. Recruit, onboard, and retain top talent for the department. Address conflicts or performance issues promptly and constructively, ensuring a positive and productive work environment. Prioritize the needs of the team, removing obstacles and providing the support they need to succeed.<br>C-Suite Communication Generate and present regular reports on data platform and data management initiatives to senior leadership. Build strong relationships with cross-functional operational managers to ensure alignment and collaboration on strategic data platform and data management initiatives. Educate managerial stakeholders on data platform and data management stack best practices and utility. Advocate for the value of analytics and data management solutions and secure buy-in for new initiatives and investments. Manage leadership expectations and ensure timely delivery of data platform and data management projects.<br>Bespoke Analytics solutions development management Provide guidance to Analytics solutions developers team leads to deliver high quality data products that adheres to best practices. Champion the development and implementation of software development frameworks and operating model modules and planning interfaces. Work with c-suite and executives to identify strategic data products needs. Regularly engage with leadership and managerial stakeholders to gather feedback and validate that deployed analytics solutions meet their needs Monitor value metrics encompassing the full cycle of envisaged and developed Analytics solutions Conduct regular team health checks or surveys to identify areas for improvement in team dynamics and morale Continuously identify strategic opportunities for analytics solutions where value can be added to the operational business domain. Work with reporting sections team leads to ensure analytics solutions are scalable, reliable, and aligned with business needs. Develop strategy and roadmap for analytics solutions custom software while ensuring that defined path is consistent with the enterprise and directorate vision.<br>Engineering management Oversee the implementation of agile methodologies and project management frameworks to streamline reporting team operations and improve delivery timelines. Provide strategic direction for the Data platform’s architecture, ensuring it is scalable, secure, cost-effective, and compliant with governance standards Collaborate with enterprise architecture leaders to align engineering efforts with broader enterprise technology strategies. Guide the development of the enterprise data management technology stack Conduct regular system reviews to identify bottlenecks, inefficiencies, and areas for improvement in the data platform and analytics solutions architecture Establish and enforce engineering best practices, including Dev Ops, CI/CD pipelines, version control, code reviews, and testing protocols, across data platform engineering and development teams. Monitor project progress, identify risks, and implement mitigation strategies to ensure on-time and high-quality delivery of analytics projects. Develop and execute a strategy to manage technical debt, prioritizing refactoring, documentation, and process improvements across data platform engineering and development teams.<br>Innovation and continuous improvement Stay informed about emerging technologies, tools, and methodologies in data engineering and management. Support Piloting and implement new tools and techniques to enhance team productivity and solution quality. Encourage experimentation and innovation within the teams to solve business challenges creatively. Benchmark analytics practices against industry standards and implement improvements as needed. Promote knowledge sharing and cross-team collaboration to foster a learning environment. Organize regular knowledge-sharing sessions, hackathons, or innovation days to encourage creativity and skill development. Provide access to training, conferences, and certifications to help team members stay ahead of industry trends.<br>Policies, Processes and Procedures Propose improvements to Department’s policies, and ensure the implementation of procedures and controls across all areas of activity so that all relevant procedural/legislative requirements are fulfilled while delivering high quality and cost-effective results Monitor day-to-day activities to ensure compliance with stipulated policies and procedures Stimulate subordinates and contribute to the identification of opportunities for continuous improvement of systems and processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement.<br>People Management Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures Participate in identifying and recruiting key talent for Department Promote a high-performance working environment embracing SANS’s values<br>QUALIFICATIONS / REQUIREMENTS Bachelor’s Degree in Computer Engineering, Computer science, Cybersecurity, Information Technology or equivalent is required. Minimum 9 years of experience in a similar technology role, with at least 4 years of experience in a managerial position. Referenced hands-on experience: team lead or unit manager/supervisor managing people in a technology or data engineering context or Data platform implementation projects or operations.hands on experience with popular Saa S services for database, developer and analytics (GCP, AWS or Azure), and task management tools (JIRA, Microsoft Azure Dev OPS boards). Strong grasp on Dev Ops CICD, version controlling, Git, observability and telemetry practices, tooling and concepts, and Agile frameworks, and data modeling, warehousing, big data technologies, and cloud computing. Practical exposure to the following distributed storage systems: HDFS, HBase, Apache Ozone, APACHE SOLR.
<h2 class="h5">Job description</h2>
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<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p>Airbus Commercial Aircraft is looking for a <b>Machinist I</b> to join our team in Mobile, AL.</p><br><br><br><p>The candidate will work in the Machine Shop, set up and operate Computer Numeric Control (CNC) Production equipment as well as manual shop equipment (milling machines and lathes).</p><br><br><br><p><b>Meet the team:</b><br>The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you’ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.</p><br><br><br><p><b>Your working environment:</b><br>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</p><br><br><br><p>At Airbus, we support you to work, connect and collaborate more easily and accessibly.</p><br><br><br><p>Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</p><br><br><br><p><b>Your challenges:</b><br>Perform all aspects of machining to include setup and operation of equipment such as:</p><br><br><ul><li><p>3-axis and 5-axis CNC mills, lathes, routers, lasers and manual milling machine and manual Experience programming using CATIA or better required.</p><br><br></li><li><p>Ability to read and write g-code using CAM software and at the machine controller as</p><br><br></li><li><p>Produce quality products in a timely manner using specifications and documents in</p><br><br></li><li><p>conjunction with written work</p><br><br></li><li><p>Code programs for new parts that come into the shop</p><br><br></li><li><p>Create instructions for the setups</p><br><br></li><li><p>Review CAD design blueprints</p><br><br></li></ul><br><p><b>Primary Responsibilities: </b></p><br><br><p><b>Manufacturing Parts: 45% </b></p><br><br><ul><li><p>Perform all aspects of machining to include setup and operation of equipment such as 3-axis and 5-axis CNC mills, lathes, routers, lasers as well as manual milling machine and manual experience programming using Catia or better. </p><br><br></li><li><p>Ability to read and write g-code using CAM software as the machine controller. </p><br><br></li><li><p>Produce quality products in a timely manner using specifications and documents in conjunction with written work. </p><br><br></li><li><p>Maintain a demanding level of quality working on Aerospace materials such as aluminum, titanium stainless steel, and other materials. </p><br><br></li><li><p>Be able to read and interpret blueprints, drawings and written work plans machining by studying work orders, blueprints, engineering plans, materials, specifications, orthographic drawings, reference planes, locations of surfaces, and machining parameters; interpreting geometric dimensions and tolerances (GD&T). </p><br><br></li><li><p>Utilizes ISO compliant documentation and/or processes to determine dimensions and tolerance of finished workpiece, sequence of operations and setup. </p><br><br></li><li><p>Use of various measuring techniques used to validate conformance to requirements. </p><br><br></li><li><p>Knowledge of tooling, tool setting and offsetting, setting work offsets, and basic inspections. </p><br><br></li><li><p>Starts and observes machine operations to detect malfunctions or out-of-tolerance machining, and adjusts machine controls.</p><br><br></li><li><p>Verifies conformance of finished first article workpiece to specifications and conducts subsequent inspection of workpiece in accordance with the machine shop's statistical process control (SPC) inspection. </p><br><br></li><li><p>Use of hand deburr tools. </p><br><br></li><li><p>Confers with lead person, machine shop supervisor or others to resolve machining. </p><br><br></li><li><p>Adhere to all safety and security requirements. </p><br><br></li><li><p>Effective interfacing with Engineers and Quality Good written and verbal communication. </p><br><br></li></ul><br><p><b>CNC Programming: 30% </b></p><br><br><ul><li><p>Code programs for new parts that come into the shop. </p><br><br></li><li><p>Create and correct DXF and GNH files in Enroute or Gravostyle software systems. </p><br><br></li><li><p>Create instructions for the setups. </p><br><br></li><li><p>Review CAD design blueprints. </p><br><br></li><li><p>Establishes sequencing of cuts for each job. </p><br><br></li><li><p>Choose cutting tool to be used for each job. </p><br><br></li></ul><br><p><b>Sheet Metal Installation: 10%</b> </p><br><br><ul><li><p>Read detailed plans and diagrams and inspect and measure parts prior to assembly, making sure parts are free of defects.</p><br><br></li><li><p>Cut, grind, or trim parts to fit. </p><br><br></li><li><p>Follow Engineering instructions and company. </p><br><br></li><li><p>Make adjustments or replace parts when. </p><br><br></li><li><p>Assist in the development of patterns or templates to simplify manufacturing processes and to assure proper.</p><br><br></li><li><p>Cut, file, drill and ream metal, plastic, and rubber sections.</p><br><br></li></ul><br><p><b>Additional Responsibilities: </b></p><br><br><p><b>Other duties as assigned: 15% </b></p><br><br><ul><li><p>SAP, Time charging, manage Personal Time Bank (PTB) and Vacation (VAC) time. </p><br><br></li><li><p>Part mark bag and tag, complete work order. </p><br><br></li></ul><br><p><b>Your boarding pass:</b></p><br><br><p><b>Qualified Experience / Skills / Training: </b></p><br><br><br><p><b>Education: </b></p><br><br><ul><li><p>High School diploma or equivalent </p><br><br></li><li><p>Trade School Certification </p><br><br></li></ul><br><p><b>Experience: </b></p><br><br><ul><li><p>Two (2) - Five (5)+ Years of working in a Machine/Fab Shop</p><br><br></li><li><p>Two (2) - Five (5)+ Years of experience in Aerospace (or related/transferrable field)</p><br><br></li></ul><br><p><b>Knowledge, Skills, Demonstrated Capabilities: </b></p><br><br><ul><li><p>Must be able to write code for CNC programming (create and correct DXF and GNH files) from drawings.</p><br><br></li><li><p>Knowledge of blueprint drawing tolerance. </p><br><br></li><li><p>Basic computer skills. </p><br><br></li><li><p>Able to read and interpret blueprints, drawings, and written work. </p><br><br></li><li><p>Effective interfacing with Engineers and Quality. </p><br><br></li><li><p>Use of hand deburr tools. </p><br><br></li><li><p>Aviation sheet metal work experience. </p><br><br></li></ul><br><p><b>Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages): </b></p><br><br><ul><li><p>Effective verbal and written communication </p><br><br></li></ul><br><p><b>Technical Systems Proficiency: </b></p><br><br><ul><li><p>Intermediate computer skills including use of AutoCAD, EnRoute, Gravostyle, word, excel. </p><br><br></li></ul><br><p><b>Travel Required: </b></p><br><br><ul><li><p>Less than 10% Domestic and International travel </p><br><br></li></ul><br><p><b>Eligibility: </b></p><br><br><ul><li><p>Eligible for employment in the US without current or future need for visa sponsorship.</p><br><br></li></ul><br><p><b>Physical Requirements: </b></p><br><br><ul><li><p>Onsite or remote: 100% onsite</p><br><br></li><li><p>Vision: Adequate to enter and read material on computer screens or controls on machines, lathes, etc. Able to identify individuals to initiate greetings, giving of directions, and other business interactions.</p><br><br></li><li><p>Hearing: Able to hear sufficiently to engage in conversation in office Able to hear safety alerts and warning signals. </p><br><br></li><li><p>Speaking: Able to engage in conversations in person and via electronic means and deliver information to groups of varying sizes with or without amplification. </p><br><br></li><li><p>Equipment Operation: Able to operate a personal computer, telephone, copier, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors.</p><br><br></li><li><p>Carrying: Able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues, or as part of continuous improvement projects.</p><br><br></li><li><p>Lifting: Able to occasionally lift up to 50lbs/23kg. </p><br><br></li><li><p>Pushing/Pulling: Able to push/pull items in office areas and on the shop floor.</p><br><br></li><li><p>Sitting: Able to sit for extended periods of time at the computer and in meetings.</p><br><br></li><li><p>Squatting/Kneeling: Able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves.</p><br><br></li><li><p>Standing: Able to stand for extended periods of time while delivering information. </p><br><br></li><li><p>Travel/Mobility: Able to travel overseas and domestically sometimes for extended periods of time.</p><br><br></li><li><p>Walking: Able to walk through office and production areas, around flight line and airstrips, and sometimes on uneven indoor or outdoor surfaces.</p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Agency / Temporary<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Machine Operator <JF-MA-MO><p>------</p><br><br><p>------</p><br><br>Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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2+ years </div>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value. Why this role matters Customer service is evolving faster than ever. Customers expect instant, personalized support, while support teams are under constant pressure to resolve issues faster without sacrificing quality. AI is fundamentally changing how support organizations operate, and we're building the products that will define that future. As our Principal Product Manager , you'll own the strategy and direction of Lucidya's Customer Service Suite , including OmniServ, our ticketing and case management platform, mobile experience, and the AI-powered capabilities that enable support teams to work smarter. This isn't a role where you'll simply manage a backlog. You'll define where the product goes, make difficult prioritization decisions, and shape experiences that thousands of users rely on every day. You'll spend time with customers, understand how they actually work, and turn those insights into products that solve meaningful problems. We're looking for someone who enjoys solving complex challenges, questions assumptions, and is excited by building products where AI creates real customer value - not simply because it's the latest trend. What You'll Do Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring every investment moves the product closer to solving meaningful customer problems. Spend time with customer support teams, operations leaders, and enterprise customers to deeply understand how they work, where they struggle, and what would genuinely improve their day-to-day experience. Work closely with Engineering and Design to continuously deliver valuable improvements, favouring learning through iteration over waiting for perfection. Make thoughtful product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy. Champion AI-powered experiences that genuinely improve agent productivity and customer outcomes, rather than adding technology for technology's sake. Partner with Customer Success, Sales, and Marketing to ensure new capabilities are successfully adopted and create measurable business impact after launch. Use customer feedback, product analytics, market trends, and experimentation to continuously improve the product and validate product decisions. Create alignment across stakeholders by communicating product strategy, priorities, trade-offs, and roadmap decisions with clarity and confidence. Build trust across cross-functional teams by creating a collaborative environment where great ideas can come from anyone. Who You Are You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software. What Success Looks Like (First 6 Months) Within your first six months, you'll have built a deep understanding of Lucidya's Customer Service Suite, our customers, and the workflows that power their support operations. More importantly, you'll have: Become the go-to product leader for the Customer Service Suite, with a deep understanding of both the product and the customer problems it solves. Shipped meaningful improvements to OmniServ or the mobile experience that customers notice and that measurably improve how support teams work. Earned the trust of Engineering, Design, and cross-functional stakeholders by making thoughtful product decisions, communicating trade-offs clearly, and consistently delivering value. Built strong relationships with customers and established a regular feedback loop that directly influences product priorities. Defined and communicated a clear product roadmap that balances customer needs, business priorities, and long-term product strategy. Identified opportunities to leverage AI and automation in ways that create genuine value for support teams rather than simply introducing new technology. What the hiring process will look like Our hiring process is designed to help both you and us determine whether this is the right fit.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software.</p><p></p></section>
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>ABOUT THE COMPANY:<br><br>BHIG—Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra “APQ”. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.<br><br>Reimagine What’s Possible<br><br>The HYCO Lead Operator, reporting to the HYCO Shift Supervisor, is accountable for the day-to-day DCS & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO Lead Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO Lead Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. Lead operator will handle the Shift lead responsibility in absence of Shift supervisor ensuring the business continuity.<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner. <br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role purpose<p>Elicit, analyze, document, validate, and trace business requirements for ServiceNow GRC/IRM and SPM implementation workstreams. The Business Analyst connects business stakeholders with implementation teams and ensures that each approved product scope is clear, complete, testable, and controlled. Technical solution design, configuration, and development are owned by the assigned ServiceNow consultant or architect, not this role.</p><br>Key responsibilities<p>· Plan and facilitate discovery interviews, workshops, walkthroughs, and requirement-validation sessions.</p><br><p>· Document business objectives, scope, stakeholders, organizational coverage, processes, pain points, controls, data needs, reports, notifications, roles, and acceptance criteria.</p><br><p>· Develop current-state and future-state process models, business requirement documents, user stories, use cases, process narratives, decision logs, and requirements traceability matrices.</p><br><p>· Break down approved capabilities into clear, prioritized, non-duplicative requirements and identify dependencies, assumptions, exclusions, and unresolved decisions.</p><br><p>· Work with ServiceNow consultants and architects to validate feasibility without prematurely prescribing technical solutions.</p><br><p>· Support functional data and integration requirement definition, including business mappings, ownership, validation rules, reconciliation needs, and business acceptance.</p><br><p>· Prepare UAT scenarios and test cases from approved requirements; support test execution, defect clarification, retesting, and sign-off.</p><br><p>· Maintain scope and change-control discipline and assess requirement changes for downstream impact on design, data, integration, testing, effort, and schedule.</p><br><p>· Develop the end user training material and conduct end user training sessions before or after going live.</p><br><p>· Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.</p><br><p>· Maintain accurate meeting outputs, action logs, decisions, and stakeholder approvals.</p><br>Mandatory experience and knowledge<p>· At least 5 years of business-analysis experience, including at least 2 years on ServiceNow implementation projects.</p><br><p>· Previous ServiceNow implementation experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project/Program Management, or a closely related capability.</p><br><p>· Proven experience producing BRDs, process maps, user stories, acceptance criteria, use cases, traceability matrices, and UAT test cases.</p><br><p>· Ability to facilitate workshops with business owners, subject-matter experts, technical teams, and senior stakeholders.</p><br><p>· Understanding of data, integration, role, workflow, notification, report/dashboard, and non-functional requirement categories.</p><br><p>· Strong analytical writing and the ability to separate confirmed scope from assumptions, recommendations, and open issues.</p><br>Preferred experience<p>· Experience across both GRC/IRM and SPM; deep experience in one with working exposure to the other is acceptable.</p><br><p>· Knowledge of BPMN, BABOK, agile delivery, ServiceNow implementation methodology, and regulated-enterprise governance.</p><br><p>· Experience with requirements tools such as Jira, Azure DevOps, ServiceNow Agile Development, Confluence, or equivalent.</p><br><p>· Arabic language proficiency (spoken and written) is strongly preferred; professional English is required.</p><br>Academic and professional certifications<p>· Required: Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, Finance, Accounting, Risk Management, or a related discipline.</p><br><p>· Required: Recognized business-analysis certification or advanced training, such as CBAP, CCBA, PMI-PBA, BCS Business Analysis, IIBA-AAC, or equivalent appropriate to experience level.</p><br><p>· Strongly preferred: ServiceNow Certified System Administrator (CSA).</p><br><p>· Preferred: CIS-RC, CIS-SPM, or relevant ServiceNow implementation micro-certifications/accreditations.</p><br><p>· Preferred: Relevant domain certification in risk, audit, compliance, BCM, project management, portfolio management, or agile delivery.</p><br>Core competencies<p>Requirements elicitation and analysis</p><br><p>Process modelling and documentation</p><br><p>Facilitation and stakeholder alignment</p><br><p>Traceability and scope control</p><br><p>UAT design and defect clarification</p><br><p>Clear professional writing</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role purpose<p>Own or support the business-facing data workstream for ServiceNow GRC/IRM and SPM implementation. The role profiles source data, defines mappings and quality rules, coordinates cleansing decisions, validates transformed and loaded data, and provides auditable reconciliation evidence. Technical extraction, transformation, or loading development is performed only when explicitly assigned.</p><br>Key responsibilities<p>· Inventory source systems, files, owners, entities, fields, reference data, attachments, history, volumes, formats, and known quality issues.</p><br><p>· Profile source data and quantify completeness, validity, consistency, uniqueness, referential integrity, duplication, and timeliness issues.</p><br><p>· Develop and maintain source-to-target mapping specifications, data dictionaries, transformation rules, lookup mappings, defaulting rules, and ownership records.</p><br><p>· Define clear data cleansing, standardization, de-duplication, enrichment, archival, rejection, exception, and remediation rules with business owners.</p><br><p>· Coordinate mapping workshops for policy, authority document, control, risk, audit, finding, BCM, portfolio, demand, project, resource, financial, and related data as applicable.</p><br><p>· Prepare validation queries, sampling approaches, control totals, reconciliation reports, exception logs, and migration sign-off evidence.</p><br><p>· Validate mock loads and migration cycles; document defects and support root-cause analysis, correction, retesting, and readiness decisions.</p><br><p>· Support attachment and historical-data assessment, privacy/security classification, retention requirements, and access constraints.</p><br><p>· Collaborate with ServiceNow consultants, data engineers, integration teams, and business owners while maintaining clear accountability for source correction and target validation.</p><br><p>· Develop the end user training material and conduct end user training sessions before or after going live.</p><br><p>· Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.</p><br><p>· Maintain mapping version control, lineage, decisions, assumptions, risks, and change impacts.</p><br>Mandatory experience and knowledge<p>· At least 5 years of data analysis, data quality, migration, master/reference data, or data-management experience, including at least 2 years supporting ServiceNow implementations.</p><br><p>· Previous ServiceNow data mapping or migration experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project, or a closely related capability.</p><br><p>· Strong hands-on capability in source-to-target mapping, data profiling, cleansing-rule definition, validation, reconciliation, and exception management.</p><br><p>· Proficiency in SQL and advanced spreadsheet analysis; ability to work with CSV, JSON, APIs, relational data, and large structured extracts.</p><br><p>· Understanding of ServiceNow tables, reference fields, choice/lookup data, import sets, transform concepts, sys_ids, coalesce logic, and data-load dependencies.</p><br><p>· Ability to produce clear mapping specifications, data-quality reports, issue logs, and migration sign-off evidence.</p><br>Preferred experience<p>· Experience with ServiceNow import sets, transform maps, IntegrationHub, or ETL tools, while recognizing that development may sit with a separate technical team.</p><br><p>· Experience with high-volume historical records, attachments, multilingual data, regulatory content, or complex reference-data mappings.</p><br><p>· Knowledge of data governance, metadata, lineage, privacy, retention, and data-quality controls.</p><br><p>· Experience using Power Query, Python, data-quality tools, BI tools, or reconciliation automation.</p><br><p>· Arabic language proficiency (spoken and written) is strongly preferred; professional English is required.</p><br>Academic and professional certifications<p>· Required: Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, Statistics, Mathematics, Business Analytics, or a related discipline.</p><br><p>· Required: Recognized data qualification or certification appropriate to the role, such as DAMA CDMP, DCAM, Microsoft data certification, Informatica certification, or equivalent.</p><br><p>· Strongly preferred: ServiceNow Certified System Administrator (CSA).</p><br><p>· Preferred: ServiceNow implementation certification or training relevant to GRC/IRM, SPM, IntegrationHub, or platform data management.</p><br><p>· Preferred: SQL, data-quality, ETL, BI, or cloud-data certification supported by practical experience.</p><br>Core competencies<p>Data profiling and quality analysis</p><br><p>Source-to-target mapping</p><br><p>Cleansing and validation rule design</p><br><p>SQL and reconciliation</p><br><p>Metadata, lineage, and documentation</p><br><p>Cross-team issue resolution</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role purpose<p>Own or support the business-facing data workstream for ServiceNow GRC/IRM and SPM implementation. The role profiles source data, defines mappings and quality rules, coordinates cleansing decisions, validates transformed and loaded data, and provides auditable reconciliation evidence. Technical extraction, transformation, or loading development is performed only when explicitly assigned.</p><br>Key responsibilities<p>· Inventory source systems, files, owners, entities, fields, reference data, attachments, history, volumes, formats, and known quality issues.</p><br><p>· Profile source data and quantify completeness, validity, consistency, uniqueness, referential integrity, duplication, and timeliness issues.</p><br><p>· Develop and maintain source-to-target mapping specifications, data dictionaries, transformation rules, lookup mappings, defaulting rules, and ownership records.</p><br><p>· Define clear data cleansing, standardization, de-duplication, enrichment, archival, rejection, exception, and remediation rules with business owners.</p><br><p>· Coordinate mapping workshops for policy, authority document, control, risk, audit, finding, BCM, portfolio, demand, project, resource, financial, and related data as applicable.</p><br><p>· Prepare validation queries, sampling approaches, control totals, reconciliation reports, exception logs, and migration sign-off evidence.</p><br><p>· Validate mock loads and migration cycles; document defects and support root-cause analysis, correction, retesting, and readiness decisions.</p><br><p>· Support attachment and historical-data assessment, privacy/security classification, retention requirements, and access constraints.</p><br><p>· Collaborate with ServiceNow consultants, data engineers, integration teams, and business owners while maintaining clear accountability for source correction and target validation.</p><br><p>· Develop the end user training material and conduct end user training sessions before or after going live.</p><br><p>· Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.</p><br><p>· Maintain mapping version control, lineage, decisions, assumptions, risks, and change impacts.</p><br>Mandatory experience and knowledge<p>· At least 5 years of data analysis, data quality, migration, master/reference data, or data-management experience, including at least 2 years supporting ServiceNow implementations.</p><br><p>· Previous ServiceNow data mapping or migration experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project, or a closely related capability.</p><br><p>· Strong hands-on capability in source-to-target mapping, data profiling, cleansing-rule definition, validation, reconciliation, and exception management.</p><br><p>· Proficiency in SQL and advanced spreadsheet analysis; ability to work with CSV, JSON, APIs, relational data, and large structured extracts.</p><br><p>· Understanding of ServiceNow tables, reference fields, choice/lookup data, import sets, transform concepts, sys_ids, coalesce logic, and data-load dependencies.</p><br><p>· Ability to produce clear mapping specifications, data-quality reports, issue logs, and migration sign-off evidence.</p><br>Preferred experience<p>· Experience with ServiceNow import sets, transform maps, IntegrationHub, or ETL tools, while recognizing that development may sit with a separate technical team.</p><br><p>· Experience with high-volume historical records, attachments, multilingual data, regulatory content, or complex reference-data mappings.</p><br><p>· Knowledge of data governance, metadata, lineage, privacy, retention, and data-quality controls.</p><br><p>· Experience using Power Query, Python, data-quality tools, BI tools, or reconciliation automation.</p><br><p>· Arabic language proficiency (spoken and written) is strongly preferred; professional English is required.</p><br>Academic and professional certifications<p>· Required: Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, Statistics, Mathematics, Business Analytics, or a related discipline.</p><br><p>· Required: Recognized data qualification or certification appropriate to the role, such as DAMA CDMP, DCAM, Microsoft data certification, Informatica certification, or equivalent.</p><br><p>· Strongly preferred: ServiceNow Certified System Administrator (CSA).</p><br><p>· Preferred: ServiceNow implementation certification or training relevant to GRC/IRM, SPM, IntegrationHub, or platform data management.</p><br><p>· Preferred: SQL, data-quality, ETL, BI, or cloud-data certification supported by practical experience.</p><br>Core competencies<p>Data profiling and quality analysis</p><br><p>Source-to-target mapping</p><br><p>Cleansing and validation rule design</p><br><p>SQL and reconciliation</p><br><p>Metadata, lineage, and documentation</p><br><p>Cross-team issue resolution</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>ABOUT THE COMPANY:<br><br>BHIG—Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra “APQ”. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.<br><br>Reimagine What’s Possible<br><br>The HYCO Lead Operator, reporting to the HYCO Shift Supervisor, is accountable for the day-to-day DCS & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO Lead Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO Lead Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. Lead operator will handle the Shift lead responsibility in absence of Shift supervisor ensuring the business continuity.<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner. <br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Accenture</b></p><br><br><p>Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.</p><br><br><br><p><b>Job Summary:</b></p><br><br><p>AI Solution Delivery Manager, you will be responsible for creating (fully Handson) and delivering AI Solutions. You will guide and lead the execution of artificial intelligence transformation projects, ensuring alignment with strategic goals. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. Providing solutions to problems that apply across multiple teams is a critical part of this role. Master proficiency in AI & Data Solution Architecture is required. Expert proficiency in AI & Data Platforms Strategy is recommended. Intermediate proficiency in Organizational Design, advanced proficiency in Artificial Intelligence (AI) and AI & Data Operating Model, along with expert proficiency in AI Adoption, are suggested.</p><br><br><p>Develop comprehensive strategies to drive artificial intelligence transformation initiatives and ensure their successful implementation.</p><br><br><p>Collaborate closely with cross-functional teams to align artificial intelligence solutions with organizational objectives and cultural considerations.</p><br><br><p>Analyze complex challenges and design innovative approaches that enhance the effectiveness and scalability of artificial intelligence projects.</p><br><br><p>Support the continuous improvement of artificial intelligence frameworks by integrating emerging technologies and best practices.</p><br><br><p>Facilitate knowledge sharing and foster a collaborative environment to elevate team capabilities and project outcomes. </p><br><br><br><p><b>Key Roles and Responsibilities:</b></p><br><br><ul><li><b>AI Transformation & Delivery</b></li></ul><ul><li>Lead end-to-end delivery of AI/ML solutions for public sector clients, from requirements through production and operationalization.</li><li>Develop and implement AI transformation strategies aligned with national government priorities and strategic objectives.</li><li>Design scalable, production-grade AI architectures leveraging the full ML spectrum — GenAI, NLP, LLMs, Computer Vision, and Simulation.</li><li>Contribute hands-on to model development, pipeline engineering, API design, and platform integration.</li></ul><br><ul><li><b>Team Leadership & Stakeholder Engagement</b></li></ul><ul><li>Lead and manage a multi-disciplinary AI/Data team; take accountability for team decisions, delivery quality, and individual growth.</li><li>Serve as the primary AI technical point of contact for senior government stakeholders, facilitating workshops, technical reviews, and executive presentations.</li><li>Collaborate with cross-functional teams — data engineers, cloud architects, and business analysts — to align solutions with client objectives.</li><li>Engage across the broader Accenture delivery network, contributing to decisions that span multiple teams and workstreams.<br> </li></ul><ul><li><b>Solution Architecture & Operating Model</b></li></ul><ul><li>Own and govern the AI & Data solution architecture, defining platform strategy, cloud AI/ML service selection, and MLOps pipeline design.</li><li>Contribute to AI & Data Operating Model design, ensuring government clients can sustain and extend AI capabilities independently post-engagement.</li><li>Analyze complex public sector challenges and design innovative, scalable AI approaches that drive measurable impact.<br> </li></ul><ul><li><b>Continuous Improvement & AI Adoption</b></li></ul><ul><li>Drive AI adoption by designing change management and enablement approaches that accelerate value realization within client organizations.</li><li>Integrate emerging technologies and best practices to continuously improve AI frameworks and delivery standards.</li><li>Contribute to Accenture's AI & Data practice through thought leadership, reusable asset development, and internal capability building.</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<p ><strong><span >Job Description </span></strong></p>
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Senior Consultant</span></p>
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<p ><strong><span >Job Code</span></strong></p>
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<p ><strong><span >Grade</span></strong></p>
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<p ><span >I4</span></p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >Government Product</span></p>
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<p ><strong><span >Division</span></strong></p>
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<p ><span >Technology</span></p>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >Technology Operations Center</span></p>
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<p ><strong><span >Unit</span></strong></p>
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<p ><span dir="RTL" >-</span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >To lead and enhance Configuration Management practices across Elm’s technology environment by ensuring the accuracy, completeness, governance, and reliability of Configuration Management Database (CMDB) and Configuration Management System (CMS) data. The role is responsible for improving asset and service visibility, strengthening configuration governance, driving automation and AI-enabled data management capabilities, and enabling accurate operational reporting and informed decision-making across technology functions.</span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<li ><span >Configuration Management Strategy & Governance</span></li>
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<li ><span >Develop and maintain Configuration Management strategies, policies, standards, and governance frameworks.</span></li>
<li ><span >Establish controls that ensure consistent management of configuration data across technology environments.</span></li>
<li ><span >Promote adoption of Configuration Management best practices across technology functions.</span></li>
<li ><span >Monitor compliance with Configuration Management standards and governance requirements.</span></li>
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<li ><span >CMDB/CMS Data Quality Management</span></li>
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<li ><span >Lead initiatives to improve the accuracy, completeness, and reliability of CMDB and CMS data.</span></li>
<li ><span >Establish data quality metrics and monitoring mechanisms to identify and address inconsistencies.</span></li>
<li ><span >Ensure configuration items, services, and relationships are accurately maintained.</span></li>
<li ><span >Drive continuous improvement initiatives to increase data quality and integrity.</span></li>
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<li ><span >Asset & Service Visibility Enhancement</span></li>
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<li ><span >Improve the visibility and coverage of infrastructure assets, applications, services, and dependencies within the CMDB/CMS.</span></li>
<li ><span >Establish processes to ensure newly introduced assets and services are accurately recorded.</span></li>
<li ><span >Validate relationships between configuration items to improve service mapping accuracy.</span></li>
<li ><span >Support the creation of a comprehensive technology asset inventory.</span></li>
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<li ><span >Configuration Data Lifecycle Management</span></li>
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<li ><span >Govern the lifecycle of configuration data from creation through retirement.</span></li>
<li ><span >Ensure configuration data remains current, relevant, and aligned with operational requirements.</span></li>
<li ><span >Define ownership, stewardship, and accountability for configuration records.</span></li>
<li ><span >Establish procedures for ongoing maintenance and validation of configuration information.</span></li>
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<li ><span >AI & Automation Enablement</span></li>
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<li ><span >Drive the adoption of AI-powered and automated capabilities within Configuration Management processes.</span></li>
<li ><span >Support automated discovery, relationship mapping, and configuration validation activities.</span></li>
<li ><span >Leverage automation tools to improve efficiency and reduce manual effort.</span></li>
<li ><span >Identify opportunities to apply artificial intelligence for proactive data quality improvement and anomaly detection.</span></li>
</ul>
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<li ><span >Reporting, Analytics & Decision Support</span></li>
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<li ><span >Develop dashboards, reports, and key performance indicators related to CMDB/CMS effectiveness.</span></li>
<li ><span >Provide insights into data quality, asset coverage, service dependencies, and governance compliance.</span></li>
<li ><span >Support operational and strategic decision-making through reliable Configuration Management data.</span></li>
<li ><span >Enhance reporting capabilities to increase transparency and visibility across technology operations.</span></li>
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<li ><span >Configuration Compliance & Operational Readiness</span></li>
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<li ><span >Ensure Configuration Management processes support operational excellence and service reliability.</span></li>
<li ><span >Conduct data reviews, audits, and validation activities to ensure compliance with established standards.</span></li>
<li ><span >Identify and address risks associated with inaccurate or incomplete configuration data.</span></li>
<li ><span >Support audit requirements and governance reviews related to technology assets and services.</span></li>
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<li ><span >Stakeholder Collaboration & Capability Development</span></li>
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<li ><span >Collaborate with infrastructure, cloud, cybersecurity, service management, and application teams to improve Configuration Management practices.</span></li>
<li ><span >Provide guidance and subject matter expertise on CMDB/CMS governance and data management.</span></li>
<li ><span >Lead knowledge-sharing and awareness initiatives related to Configuration Management.</span></li>
<li ><span >Promote a culture of data ownership, accountability, and continuous improvement.</span></li>
</ul>
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<li ><span >Policies, Processes & Procedures</span></li>
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<li ><span >Follow and enforce all relevant departmental policies, processes, and standard operating procedures. </span></li>
<li ><span >Ensure work is carried out in a controlled and consistent manner. </span></li>
<li ><span >Comply with safety, quality, and environmental policies.</span></li>
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<li ><span >Information Security</span></li>
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<li ><span >Ensure compliance with information security policies and standards. </span></li>
<li ><span >Maintain secure infrastructure environments and access controls. </span></li>
<li ><span >Support implementation of security controls and risk mitigation measures.</span></li>
</ul>
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<p > </p>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
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<li ><span >Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related discipline.</span></li>
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<p ><strong><span >Years and Nature of Experience</span></strong></p>
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<li ><span >6–8 years of experience in cloud technologies, IT infrastructure, cloud governance, cloud operations, or related domains.</span></li>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Overview We are seeking an experienced Data Architecture & Modeling Specialist with 6 12+ years of experience to design, develop, and govern enterprise data architecture solutions. The ideal candidate will have strong expertise in data modeling methodologies, modern data platforms, data governance, and data integration patterns. This role requires the ability to define scalable data architectures, develop conceptual/logical/physical data models, and enable data-driven transformation initiatives across the organization. Key Responsibilities Design and implement enterprise data architecture strategies aligned with business and technology objectives. Develop conceptual, logical, and physical data models for enterprise applications and analytical platforms. Create and maintain data models using industry-standard modeling tools. Apply data modeling methodologies including dimensional modeling and Data Vault architecture. Design scalable data warehouse and data lake architectures. Define data architecture standards, principles, and best practices. Collaborate with Data Engineers, BI teams, Data Scientists, and business stakeholders to deliver data solutions. Develop and maintain metadata, data lineage, and data governance frameworks. Support data platform modernization initiatives and cloud data transformation programs. Evaluate and recommend data technologies, tools, and architectural approaches. Ensure data quality, consistency, security, and compliance across enterprise data assets. Required Technical Skills Data Modeling & Architecture Tools Hands-on experience with ERwin or ER/Studio for enterprise data modeling. Strong understanding of conceptual, logical, and physical data modeling principles. Experience creating enterprise-level data models and architecture documentation. Data Modeling Methodologies Strong experience with Data Vault or Kimball dimensional modeling methodologies. Understanding of data warehouse design patterns, star schemas, and enterprise analytics models. Cloud & Enterprise Data Platforms Experience designing data architectures on BigQuery or Snowflake . Experience with large-scale enterprise data platforms and modern data warehouse architectures. Strong understanding of cloud data architecture principles. Data Warehousing Technologies Experience with Teradata and enterprise-scale data warehouse environments. Knowledge of performance optimization, partitioning, and scalable data storage strategies. Data Governance & Metadata Management Hands-on experience with Collibra or Alation for data governance, cataloging, metadata management, and data stewardship. Experience defining data lineage, business glossaries, and governance frameworks. Data Integration & Change Data Capture Experience with CDC (Change Data Capture) tools and real-time data integration patterns. Understanding of data replication, streaming, and integration architectures. Qualifications Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, or a related field. 6 12+ years of professional experience in Data Architecture, Data Modeling, Data Warehousing, or Enterprise Data Management. Strong understanding of enterprise architecture principles and data strategy. Excellent analytical, problem-solving, and communication skills. Experience working with cross-functional teams in Agile environments. Preferred Skills Experience designing cloud-native data architectures. Knowledge of modern data lakehouse architectures. Familiarity with data governance frameworks and regulatory requirements. Experience with SQL, ETL/ELT concepts, and data integration frameworks. Experience supporting enterprise digital transformation initiatives. Relevant certifications in Data Architecture, Cloud, or Data Governance are a plus. Key Technology Stack Data Modeling Tools: ERwin or ER/Studio Modeling Methodologies: Data Vault or Kimball Cloud Data Platforms: BigQuery or Snowflake Enterprise Data Warehouse: Teradata Data Governance: Collibra or Alation Data Integration: CDC Tools Architecture Practices: Enterprise Data Architecture and Data Governance and Metadata Management and Data Lineage Share</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, or a related field. 6 12+ years of professional experience in Data Architecture, Data Modeling, Data Warehousing, or Enterprise Data Management. Strong understanding of enterprise architecture principles and data strategy. Excellent analytical, problem-solving, and communication skills. Experience working with cross-functional teams in Agile environments. Preferred Skills Experience designing cloud-native data architectures. Knowledge of modern data lakehouse architectures. Familiarity with data governance frameworks and regulatory requirements. Experience with SQL, ETL/ELT concepts, and data integration frameworks. Experience supporting enterprise digital transformation initiatives. Relevant certifications in Data Architecture, Cloud, or Data Governance are a plus.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the company Tabby builds financial products used by millions of users across the GCC. Alongside core fintech products, we are actively building internal platforms for AI agents and LLM-based automation used across the company. This internship is not educational by default. It is an engineering-adjacent role with real production impact. Context The AI Agents Platform team builds an internal platform that allows teams across Tabby to create, run, evaluate, and iterate on AI agents. These agents automate real human workflows: customer support, operations, fraud checks, data validation, and internal tooling. The platform is young, evolving fast, and already used by multiple teams. The internship is designed for candidates who are comfortable working in ambiguous, experimental environments and can think in systems rather than isolated tasks. What you will do This is not a demo or experimentation-only role. Interns work on real agents, workflows, and internal tools. Build AI agents and automations using internal no-code and low-code tooling Configure agent workflows, tools, and orchestration logic Integrate agents with internal systems via APIs and tools Participate in designing agent architectures and workflows Help test, evaluate, and iterate on agent behavior and quality Work with datasets and evaluation results to improve agent performance Document agent logic, workflows, and best practices Work closely with platform engineers, product managers, and internal users Required Strong logical and systems thinking Ability to break down human workflows into structured steps Understanding of how web services, APIs, and tools interact Experience with no-code or low-code platforms Basic understanding of data formats (JSON), APIs, and webhooks Ability to reason about edge cases, failure modes, and correctness High level of ownership and responsibility Comfort with fast iteration and experimental environments English sufficient for documentation and team communication Strong plus Experience with LLMs, AI agents, or automation Experience building internal tools or automations Experience with Python Education in data science, machine learning field Understanding of prompt design or agent orchestration concepts Familiarity with evaluation, testing, or quality metrics Curiosity about AI system behavior and limitations What we do not expect Expert-level knowledge of LLMs, agent frameworks, or prompt engineering Prior professional AI, automation, or platform engineering experience Mastery of all listed no-code platforms or LLM tooling Deep knowledge of ML internals, model training, or RAG architectures Eligibility Saudi nationals only Self-funded internship by Tabby We welcome both current students and fresh grads We expect a full-time level of engagement throughout the internship. The program is not part-time: interns should be ready to contribute at a full working-day pace. We understand that students may occasionally need flexibility for classes or exams, which can be aligned with the mentor in advance, but overall performance, ownership, and context involvement are expected at a full-time level.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong logical and systems thinking</li><li>Ability to break down human workflows into structured steps</li><li>Understanding of how web services, APIs, and tools interact</li><li>Experience with no-code or low-code platforms</li><li>Basic understanding of data formats (JSON), APIs, and webhooks</li><li>Ability to reason about edge cases, failure modes, and correctness</li><li>High level of ownership and responsibility</li><li>Comfort with fast iteration and experimental environments</li><li>English sufficient for documentation and team communication</li><li><strong>Strong plus</strong>: Experience with LLMs, AI agents, or automation</li><li><strong>Strong plus</strong>: Experience building internal tools or automations</li><li><strong>Strong plus</strong>: Experience with Python</li><li><strong>Strong plus</strong>: Education in data science, machine learning field</li><li><strong>Strong plus</strong>: Understanding of prompt design or agent orchestration concepts</li><li><strong>Strong plus</strong>: Familiarity with evaluation, testing, or quality metrics</li><li><strong>Strong plus</strong>: Curiosity about AI system behavior and limitations</li><li><strong>What we do not expect</strong>: Expert-level knowledge of LLMs, agent frameworks, or prompt engineering</li><li><strong>What we do not expect</strong>: Prior professional AI, automation, or platform engineering experience</li><li><strong>What we do not expect</strong>: Mastery of all listed no-code platforms or LLM tooling</li><li><strong>What we do not expect</strong>: Deep knowledge of ML internals, model training, or RAG architectures</li><li><strong>Eligibility</strong>: Saudi nationals only</li><li>Self-funded internship by Tabby</li><li>We welcome both current students and fresh grads</li><li>We expect a full-time level of engagement throughout the internship. The program is not part-time: interns should be ready to contribute at a full working-day pace. We understand that students may occasionally need flexibility for classes or exams, which can be aligned with the mentor in advance, but overall performance, ownership, and context involvement are expected at a full-time level.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><br><strong>Job Purpose</strong></p><br>
<p>Provide site wide leadership and accountability for the fixed plant maintenance function at a medium scale gold operation, ensuring safe, reliable, cost-effective operation of the processing plant and associated infrastructure.</p><br>
<p>The role is responsible for maximizing plant availability, driving disciplined maintenance execution, and embedding best practice asset management systems, aligned with Maaden standards, MSHEM requirements, and globally recognized maintenance and reliability frameworks.</p><br>
<p>The Maintenance Manager acts as a key member of the site leadership team, partnering with Processing, Supply Chain, Projects and EHSS to deliver stable production, controlled costs, and continuous improvement.</p><br>
<p><strong>Key Accountabilities</strong></p><br>
<p>1. Safety, Health & Environmental Leadership</p><br>
<p>Act as the visible safety leader for all maintenance activities across the processing plant.</p><br>
<p>Ensure full compliance with MSHEM standards, Isolation & LOTO, Work Permits, confined space, working at height, and contractor safety requirements.</p><br>
<p>Lead safety interactions, risk assessments, and incident investigations within maintenance.</p><br>
<p>Ensure maintenance plans and shutdowns are risk‑assessed, authorized, and executed safely.</p><br>
<p>Shape</p><br>
<p>2. Plant Reliability & Asset Performance</p><br>
<p>Own and deliver fixed plant availability, reliability, and OEE targets.</p><br>
<p>Implement and continuously improve preventive, predictive and condition‑based maintenance strategies.</p><br>
<p>Ensure asset strategies are aligned to criticality rankings, failure modes, and plant operating context.</p><br>
<p>Lead Root Cause Analysis (RCA) on major failures and recurring downtime.</p><br>
<p>Shape</p><br>
<p>3. Maintenance Planning, Scheduling & Execution</p><br>
<p>Establish and enforce disciplined work management covering: </p><br>
<p>Work identification & prioritization</p><br>
<p>Planning & job scoping</p><br>
<p>Weekly and daily scheduling</p><br>
<p>Execution & close‑out quality</p><br>
<p>Ensure maintenance backlog is controlled, visible, and risk‑based.</p><br>
<p>Drive high compliance to weekly schedules and preventive maintenance plans.</p><br>
<p>Shape</p><br>
<p>4. Shutdown & Major Maintenance Management</p><br>
<p>Lead the planning and execution of major plant shutdowns, statutory inspections, and crusher/mill relines.</p><br>
<p>Ensure shutdowns are fully planned, resourced, costed, and risk‑managed.</p><br>
<p>Deliver shutdowns safely, on time and within approved budgets.</p><br>
<p>Shape</p><br>
<p>5. Financial & Cost Management</p><br>
<p>Develop and control the annual maintenance budget, including labor, spares, and contractor costs.</p><br>
<p>Drive cost optimization through improved planning, reduced rework, inventory optimization and reliability improvements.</p><br>
<p>Provide accurate maintenance cost forecasting and performance reporting.</p><br>
<p>Shape</p><br>
<p>6. Systems, Data & Digital Enablement</p><br>
<p>Own the effectiveness of the CMMS / EAM system (e.g. SAP PM, Oracle EAM).</p><br>
<p>Ensure asset master data, maintenance plans, BOMs and history are accurate and complete.</p><br>
<p>Use maintenance KPIs and data analytics to drive decisions and improvement.</p><br>
<p>Shape</p><br>
<p>7. Leadership, Capability & Organization</p><br>
<p>Build and lead a competent, disciplined, and engaged maintenance organization.</p><br>
<p>Develop supervisors and engineers through coaching, structured performance management and capability development.</p><br>
<p>Ensure appropriate use and governance of maintenance contractors.</p><br>
<p>Foster strong collaboration with Processing and Projects teams.</p><br>
<p>Shape</p><br>
<p>8. Continuous Improvement & Best Practice</p><br>
<p>Benchmark maintenance performance against gold and base‑metals industry best practice.</p><br>
<p>Drive continuous improvement initiatives focused on: </p><br>
<p>Plant stability</p><br>
<p>Equipment life extension</p><br>
<p>Reduced unplanned downtime</p><br>
<p>Improved maintenance efficiency</p><br>
<p>Support plant upgrades, debottlenecking and capital projects from a maintenance and reliability perspective.</p><br> <p><strong>Minimum Qualifications, Experience and Competencies</strong></p><br>
<p><strong>Minimum Qualifications: </strong></p><br>
<p>Bachelor’s degree in mechanical, Electrical, or Industrial Engineering (or equivalent).</p><br>
<p>Professional maintenance or reliability certification (e.g. CMRP) desirable.</p><br>
<p><span><span><strong>Minimum Experience:</strong></span></span></p><br>
<br>
<ul>
<li>
<p><span><span><strong>12–15+ years</strong>’ experience in maintenance management within <strong>gold or </strong></span><span><strong>base</strong></span><span>‑</span><span><strong>metals</strong></span><span><strong> processing operations</strong>.</span></span></p><br></li>
</ul>
<br>
<br>
<p><br><strong>Maaden High Performance Competencies:</strong></p><br>
<p>Strong safety leadership mindset</p><br>
<p>Deep understanding of gold processing equipment (crushing, milling, CIL/CIP, pumps, conveyors, power distribution)</p><br>
<p>Maintenance strategy & reliability engineering</p><br>
<p>Budget and cost control</p><br>
<p>Planning discipline and execution focus</p><br>
<p>Leadership, coaching and accountability</p><br>
<p>Data driven decision making</p><br>
<p>Key Success Measures (Indicative KPIs)</p><br>
<p>Plant availability & unplanned downtime</p><br>
<p>PM compliance and schedule adherence</p><br>
<p>Maintenance cost per tonne processed</p><br>
<p>Shutdown performance (safety, duration, cost)</p><br>
<p>Safety performance (TRIF, high potential incidents)</p><br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><b>We are looking for a Facilities Manager for our Integrated Facility Management business line </b><b>on our Amazon account dedicated team.</b></p><br><p><b>Abo</b><b>ut JLL </b></p><br><p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p><br><p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p><br><p><b>Role Purpose </b></p><br><p>The Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Senior Facilities Manager or Regional FM. In this capacity, the jobholder will be the person responsible for the service delivery at specified locations, which will be measured by contractual KPIs or SLAs. The role will have functional accountability for an assigned sector of the Client Sites and the jobholder is responsible for all aspects of client and tenant satisfaction.</p><br><p> The FM is responsible for working directly with the local client to ensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards. Once developed the FM must oversee the implementation of all approved initiatives and programs, by managing and coordinating the efforts of the FM team (e.g. direct reports, service providers, contractors, and building employees) to achieve the goals. The FM is responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalle’s reputation and capabilities to prospective tenants and clients.</p><br><p><b>What this job involves </b></p><br><ul><li>Communication with Site Leadership team (Country Manager, HR, Finance Legal, IT etc.).</li><li>Preparation and distribution of Quarterly / Annual Business Review (QBR / ABR) information to client’s satisfaction.</li><li>Procurement of goods and services for client’s buildings utilizing Jones Lang LaSalle sourcing teams.</li><li>Hold regular meetings with Landlord, ensuring that terms of lease are being provided to client- e.g. external maintenance, central plant management.</li><li>Space evaluation and planning, updating of floor plans using clients architect partners</li><li>Responsibility for meeting KPI’s and SLA’s defined within the contract.</li><li>Project Management during built-out phases, liaising with architects/landlords, organizing work schedules, etc.</li><li>Coach and guide all project teams (sub-contractors, maintenance engineers and commissioning engineers) throughout full project lifecycles</li><li>Site Inspections(with other members of Facility Team):</li><li>Daily cleaning</li><li>Heating, ventilation, air conditioning</li><li>Landscaping (when present)</li><li>Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues.</li><li>Establish and operate the information systems necessary for effective scheduling and recording of contract work.</li><li>Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system (Oracle), preparing and updating forecasts.</li><li>Oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations etc.).</li><li>Negotiate, renegotiate and maintain contracts with vendors.</li><li>Planning and budgeting of internal fit out works and technical installations.</li><li>Purchasing of furniture, organization of internal departmental office/space moves.</li><li>Manage a team of receptionists and an Office Services Coordinator/ Building Operations Coordinator, including allocating resource, delegating workload, ensuring adherence to best practices etc. (roles not present on every site).</li><li>General administration of department, (holidays, training, performance reviews etc.).</li><li>Updating and maintaining official safety documents, liaise with government authorities.</li><li>Organization of fire evacuation and first aid training for employees.</li><li>Point of Contact for security/alarm responding</li><li>Deputise / provide cover for Office Services Coordinator / Building Operations Coordinator when appropriate.</li><li>All additional duties commensurate to the level of the role</li></ul><p><b>Every day is different, and in all these activities, we’d encourage you to show your ingenuity. </b></p><br><p><b>Sounds like you? To apply you need to have:</b></p><br><ul><li>Ideally 6 years + experience in Facilities Management role within a large commercial organization.</li><li>Experience of owning facilities contracts and supplier/ contractor management.</li><li>Quality Assurance knowledge and experience desirable.</li><li>Fluency in local language and English essential.</li><li>Customer focused</li><li>Possess cultural awareness and sensitivity</li><li>Decision making / complex problem solving:<ul><li>Proactively gathers information from appropriate sources</li><li>Probes/considers all of the facts</li><li>Considers other perspectives</li><li>Refers to long term plans and goals, draws sound inferences</li><li>Prioritizes key factors</li><li>Acts decisively, promptly and confidently</li><li>Able to operate with limited guidance</li></ul></li></ul><ul><li>Excellent verbal & written communication</li><li>Strong communication skills, leadership, teamwork, analysis, judgment and customer focus.</li><li>Planning and organizing:<ul><li>Able to evaluate priorities and re-juggle as appropriate</li><li>Able to resolve conflict and communicate intentions clearly</li><li>Deliver on time and with high quality results</li><li>A self-starter who possesses intellectual curiosity.</li><li>A proven team player at ease with sleeves rolled up approach.</li></ul></li><li>Spreadsheets and word processing</li><li>High level of IT literacy</li></ul><p><b>What you can expect from us </b></p><br><ul><li>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</li><li>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</li><li>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...</li></ul><p>Apply today at jll.com/careers.</p><br><p><b><i>JLL Privacy Statement</i></b></p><br><p><i>When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.</i></p><br><p><i>For additional details please see </i><i><span>JLL's Global Privacy Statement</span></i><i> or our career site pages for each country.</i></p><br><p><i>For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy </i><i><span>here</span></i><i>.</i></p><br><p><b>Location: </b></p><br>On-site –Riyadh, SAU<p><b>Job Tags:</b></p><br><p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page > I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
About the job<br><br>About Us:Direct FN is a leading Capital Market Industry (CMI) Financial Technology software and Content provider, company (now owned by Saudi Tadawul Group / WAMID) specializes in providing brokerage, asset, and custody management solutions, along with market information screens - as productized services. Our innovative products, services, and solutions empower both financial institutions and individuals to optimize their operations and enhance client satisfaction.<br>I. JOB SUMMARY<br>As a Business Analyst at Direct FN, you will serve as a vital link between Client’s business stakeholders and technical teams. Your primary responsibilities will include gathering, analyzing, and translating business requirements into actionable insights and specifications. In collaboration with Product Managers, Software Engineers, and UX/UI Designers, you will ensure that our products align with market needs, customer expectations, and business objectives within the capital markets industry. II. Key Responsibilities:<br>1- Requirements Gathering & Analysis Collaborate with external and internal stakeholders to identify business needs and analyze objectives, developing requirements that align with company goals. Conduct interviews, workshops, and surveys to gather in-depth insights into user needs, workflows, and preferences. Use samples and mock-ups to support these interactions. Create and maintain comprehensive documentation, including business requirements, functional specifications, and process flows.2- Data Analysis & Market Research Analyze market trends, competitor offerings, and user data to inform product development and strategic direction. Work with sales teams to define metrics, gather user insights, and assess product performance. Provide actionable insights based on data to influence product features, enhancements, and overall improvements.3- Product Development Support Act as a bridge between business and technical teams to ensure shared understanding of requirements, timelines, and priorities. Assist in defining user stories, acceptance criteria, and test cases to support the product development process. Participate in sprint planning and review sessions, addressing any clarifications needed on business requirements.4- User Testing & Validation Collaborate with QA teams to develop test plans, identify key scenarios, and validate features against established requirements. Conduct user testing sessions, gather feedback, and ensure that outcomes align with business objectives. Track and resolve issues, suggesting solutions to enhance product functionality and user experience.5- Process Improvement & Documentation Develop and document standard operating procedures for business analysis and requirements gathering. Identify opportunities to streamline processes, improve efficiencies, and ensure alignment across product teams. Maintain and update requirements documentation, collaborating with cross-functional teams to ensure accuracy and consistency. III. Qualifications & Requirements <br>· Education: Bachelor’s degree in Business, Finance, Information Technology, or any related field. · Experience: A minimum of 4 years of experience in business analysis, preferably within financial services, capital markets, or fintech environments. · Language Proficiency: Fluent in English spoken and written <br>IV. Core Skills <br>· Analytical Thinking: Ability to break down complex problems and assess business impact through data-driven analysis. · Effective Communication: Strong verbal and written communication skills for articulating requirements and collaborating with stakeholders. · Problem-Solving: Proven ability to identify issues, analyze options, and implement viable solutions efficiently. · Team Collaboration: Ability to work effectively in a team-oriented environment and foster cooperation among diverse groups.· Technical Proficiency: Familiarity with relevant software tools and programming languages that support data analysis and requirements gathering. · Adaptability: Ability to adjust to new information, evolving situations, and changing business environments quickly. · Sector Knowledge: Strong understanding of retail investment, trading, and capital markets is advantageous. · Technical Expertise: Proven experience in gathering and analyzing requirements, with the ability to translate business needs into technical specifications. · Data Proficiency: Proficiency in data analysis tools (e.g., Excel, SQL, or data visualization tools) and familiarity with Agile or Scrum methodologies. · Communication Skills: Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical teams. · Problem-Solving Skills: Strong analytical skills, attention to detail, and the capability to manage multiple priorities effectively. V. Key Result Areas (KRAs):<br>· Requirements Accuracy: Achieve a 95% accuracy rate in documented business requirements to ensure alignment with stakeholder expectations. · Timely Delivery: Contribute to timely project deliveries with a goal of completing 90% of projects within established timelines. · User Satisfaction: Attain user satisfaction scores of 85% or higher from user testing and feedback sessions.· Process Efficiency: Identify and implement at least two process improvements annually to enhance the efficiency of the business analysis workflow. · Stakeholder Engagement: Maintain a stakeholder engagement rating of 90% or higher, ensuring effective communication and collaboration across teams.
<h3 >About BAE Systems Saudi Arabia and the Role</h3>
<p >BAE Systems Saudi Arabia serves as the UK Government’s nominated Prime Contractor, providing equipment, support, and training to Saudi Arabia under existing Government-to-Government arrangements. The company is dedicated to maintaining Royal Saudi Air Force (RSAF) aircraft and training RSAF and Royal Saudi Naval Force personnel in the safe use of their aircraft, equipment, and weapons. This commitment extends to supporting the Saudi Arabian National Agenda, including Saudisation and the development of Saudi National capability through partnerships and industrialisation initiatives. We are seeking a full-time Egress Maintenance Technician to join our team in Al Majma'ah, offering a competitive salary.</p> <h3 >Role Overview and Core Responsibilities</h3>
<p >The Egress Maintenance Technician performs critical aircraft maintenance, component servicing, and Bay support activities specifically for the T-21 Aircraft Egress Systems. This role involves providing On the Job Training (OJT) and conducting Production Inspections to ensure operational readiness and safety. Key tasks include comprehensive troubleshooting, inspecting, removing-installing, repairing, modifying, and operating all Egress-related aircraft systems, components, and associated support and test equipment.</p> <h3 >Key Duties and Technical Accountabilities</h3>
<ul >
<li >Maintain good engineering practice and ensure compliance with RSAF Technical Orders within the Egress Maintenance Shop.</li>
<li >Prepare items for calibration within the designated work area.</li>
<li >Execute Time Compliance Technical Orders (TCTOs) and Special inspections as directed.</li>
<li >Possess a thorough knowledge of Aircraft Safety devices and Aircraft operating areas.</li>
<li >Ensure strict compliance with tool control procedures and the KFAA SAFO program.</li>
<li >Support deployments to other bases within and outside KSA when required, including preparing necessary equipment.</li>
<li >Act as a Maintenance Inspection and Investigation Program (MIIP) representative for aircraft or ground support technical issues.</li>
<li >Provide technical activities supporting the KFAA mission statement and aircraft servicing programmes, including workshop support equipment servicing, fault troubleshooting/rectification, modifications, and inspections/evaluations of components/test/support equipment at the Intermediate level.</li>
<li >Offer technical specialty support in evaluating, interpreting, and determining corrective actions, performance, and operational status of specialty-specific aircraft systems, components, and test-support equipment at the Intermediate level.</li>
<li >Deliver informal and formal On the Job Training (OJT) to both RSAF and BAE Systems Saudi National personnel to facilitate Saudisation of PC21 Intermediate Maintenance operations.</li>
<li >Obtain and maintain required certifications to support specialty and aircraft maintenance functions.</li>
<li >Acquire user expertise and proficiency with the RSAF aircraft data management and tracking computer system, MIRO Gold.</li>
<li >Understand and comply with the RSAF Foreign Object Debris (FOD) and Safety Programme.</li>
</ul> <h3 >Essential Qualifications and Experience</h3>
<p >Candidates for this role should possess 5-10 years of relevant experience and meet the following essential criteria:</p>
<ul >
<li >A recognised qualification at NVQ3/ONC/OND/BTEC level in a relevant technical discipline, a technical apprenticeship, or an equivalent technical qualification acceptable to M&CA.</li>
<li >Demonstrated experience in aircraft maintenance and engineering.</li>
<li >Substantial post-qualification practical maintenance experience within an operational flying aircraft environment, supported by formal recorded workplace applied related training; <strong >OR</strong> on the same aircraft type; <strong >OR</strong> successful completion of a BAESSA apprenticeship programme (SNTTP/TSNTTP).</li>
<li >Completion of PC21 Aircraft Systems Training courses or similar appropriate to specialties.</li>
<li >Sound oral and written two-way communication skills, with the ability to be tactful, discreet, and confident when interacting with individuals at all levels.</li>
<li >Ability to work effectively in a mixed expatriate and Saudi National workforce.</li>
<li >Understanding and application of human factors, error management, health & safety, and proactive hazard analysis, appropriate to the role.</li>
<li >The successful candidate, whether Saudi or Expatriate, must obtain Saudi Council of Engineers (SCE) membership at the appropriate level prior to commencing employment in KSA and maintain it throughout their employment in this role.</li>
</ul> <h3 >Desirable Skills and Knowledge</h3>
<ul >
<li >A sound understanding of the RSAF 4-1-7166 series and supporting technical publications applicable to the work area.</li>
<li >An understanding of RSAF Operation and working practices.</li>
<li >Working knowledge of Q-pulse, DMS, and an understanding of M&CA processes.</li>
<li >Ability to work on own initiative to resolve complex technical issues.</li>
<li >Computer literate with a sound understanding of the Microsoft Office Suite.</li>
</ul> <h3 >Work Environment and Application</h3>
<p >This full-time position is based in Al Majma'ah, Saudi Arabia, within an operational flying aircraft environment. The role requires collaboration within a diverse workforce and adherence to stringent safety and technical standards. We invite qualified candidates to apply for this challenging and rewarding opportunity.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.</span></p><br><p><span>We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</span></p><br><p><span>As a Customer Solutions Consultant, you will be responsible for helping customers realize digital transformation through cloud communication by leading collaboration with a virtual team of sales, engineers, and support resources. In this role, you will be accountable for building and maintaining strong customer relationships, influencing long-term strategic direction, serving as a trusted advisor, and driving executive-level engagement with CXOs and technology decision-makers. You will help customers evaluate their cloud communication strategy, recommend solutions that align with their business and technical requirements, remove deployment roadblocks, and ensure successful adoption while driving customer satisfaction.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Acting as a technical liaison between Sales and Product teams during the sales process — supporting solution design, quotes, proposals, RFP responses, and related documentation.</span></p><br></li><li><p><span>Building working knowledge of Unifonic's conversational AI and omnichannel communications platform.</span></p><br></li><li><p><span>Joining Sales team meetings to understand customer pain points, requirements, and business goals, and helping shape the most relevant solution.</span></p><br></li><li><p><span>Supporting problem escalation and best-practice efforts to help clients and internal teams use Unifonic's products more effectively.</span></p><br></li><li><p><span>Building and delivering product demos and pilots that showcase Unifonic's value to prospects and clients.</span></p><br></li><li><p><span>Relaying timely, organized client feedback to Product Management, Sales, Support, and Development based on real business cases.</span></p><br></li><li><p><span>Handing off won deals cleanly to the Customer Success team, with clear context on customer goals and configuration.</span></p><br></li><li><p><span>Supporting Sales and Account Management on upsell and cross-sell opportunities with technical input.</span></p><br></li><li><p><span>Coordinating with cross-functional teams (Product, Support, Engineering) as needed to close deals.</span></p><br></li></ul><br><p><strong>What you’ll bring:</strong></p><br><ul><li><p><span>+2 years of hands-on experience in selling technology solutions, technical/solutions consulting, or customer-facing delivery in a related industry (SaaS, CPaaS, Telecommunications, etc.).</span></p><br></li></ul><ul><li><p><span>Bachelor's degree in Engineering, Computer Science, or another IT-related field.</span></p><br></li></ul><ul><li><p><span>Ability to create a positive customer experience by matching the right product/service offerings to their needs.</span></p><br></li></ul><ul><li><p><span>Ability to understand and troubleshoot customer needs and translate them into workable solutions.</span></p><br></li></ul><ul><li><p><span>Strong interpersonal skills, comfortable engaging multiple stakeholders and collaborating with virtual/cross-functional teams.</span></p><br></li></ul><ul><li><p><span>Fluency in Arabic and English, with strong writing/editing and verbal communication skills.</span></p><br></li></ul><p><strong><span><span>Craft and Toolkit:</span></span></strong></p><br><ul><li><p><span>Cloud communications platforms (SMS, Voice, WhatsApp, Email).</span></p><br></li><li><p><span>REST APIs, JSON, and webhooks.</span></p><br></li><li><p><span>SaaS and CPaaS fundamentals.</span></p><br></li><li><p><span>Solution architecture and technical discovery.</span></p><br></li><li><p><span>Conversational AI and chatbot platforms.</span></p><br></li><li><p><span>Product demonstrations and proof-of-concept delivery.</span></p><br></li><li><p><span>CRM and API integrations.</span></p><br></li><li><p><span>Technical troubleshooting and deployment support.</span></p><br></li></ul><p><strong><span>Character Traits:</span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About MOZN MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The Senior SEO, Organic Growth & Website Experience Specialist will own MOZN’s organic growth strategy, website performance, technical SEO, content optimization, and AI search visibility.<br> The role is directly accountable for increasing organic traffic, organic-sourced pipeline, website conversion rates, and overall digital presence across MOZN’s product portfolio.<br> Be part of one of the fastest-growing AI companies in the Middle East during a pivotal moment for the region’s digital transformation.<br> Work on cutting-edge AI products with real impact in financial crime prevention and regulatory compliance.<br> Enjoy an ownership-driven culture with autonomy, trust, and significant room for growth.<br> Competitive compensation, premium health insurance, and a supportive, high-performance environment.<br> Collaborate with world-class AI scientists, engineers, and industry experts.<br> An inclusive culture that values diversity, innovation, and empowering people to reach their full potential.<br> SEO & Organic Growth Develop and execute SEO strategies aligned to pipeline and revenue objectives.<br> Own organic traffic, keyword rankings, search visibility, and organic lead generation.<br> Build SEO roadmaps across products, industries, and target markets.<br> Conduct competitor and search opportunity analysis.<br> Technical SEO Conduct technical audits and implement improvements.<br> Optimize site architecture, crawlability, indexation, Core Web Vitals, page speed, and mobile performance.<br> Manage structured data, schema markup, redirects, XML sitemaps, and canonicalization.<br> Website Management & Experience Own overall website health and performance.<br> Partner with developers to implement enhancements and resolve issues.<br> Improve user journeys, navigation, engagement, and conversion paths.<br> Manage landing page optimization and website experimentation.<br> Content & Organic Visibility Partner with content teams to build SEO-driven content strategies.<br> Create topic clusters, content briefs, and keyword frameworks.<br> Optimize blogs, solution pages, product pages, and resource centers.<br> Improve multilingual search performance across English and Arabic content.<br> AI Search Optimization Optimize MOZN's visibility across AI-powered search platforms including ChatGPT, Gemini, Perplexity, Claude, and Google AI Overviews.<br> Develop strategies to improve citation frequency, authority, and discoverability within AI-generated responses.<br> Monitor emerging AI search trends and adapt SEO strategies accordingly.<br> Analytics & Reporting Track and report on organic traffic, rankings, backlinks, website engagement, MQLs, opportunities, pipeline, and revenue influence.<br> Deliver monthly performance reports with actionable recommendations.<br> Authority Building Develop backlink acquisition strategies.<br> Drive thought leadership, PR, guest posting, and digital authority initiatives.<br> Webinar and CRM Capabilities Tools & Platforms Google Analytics 4 (GA4) Google Search Console SEMrush Ahrefs Screaming Frog Google Tag Manager Looker Studio HubSpot Microsoft Clarity WordPress / Headless CMS Platforms Qualifications 6–8 years of SEO, organic growth, or website optimization experience.<br> Experience within B2B SaaS, AI, enterprise software, fintech, cybersecurity, or technology sectors.<br> Strong technical SEO expertise.<br> Strong understanding of website UX, CRO, and digital analytics.<br> Experience working with developers, content teams, and demand generation teams.<br> Experience managing multilingual SEO programs Data-driven and commercially minded.<br> Understands the connection between SEO, pipeline, and revenue.<br> Strong technical and analytical capabilities.<br> Comfortable operating independently and influencing stakeholders.<br> Passionate about AI, search innovation, and growth marketing Proficient in English and Arabic Success Metrics Organic Traffic Growth Non-Branded Keyword Rankings Top 3 Keyword Growth Share of Voice vs Competitors Organic MQL Generation Organic Pipeline Contribution Marketing-Sourced Revenue Contribution Website Conversion Rate Bounce Rate Reduction Core Web Vitals Performance Backlink Growth & Domain Authority AI Search Visibility & Citation Growth</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role As a Specialist in FP&A, you will play a pivotal leadership role in driving the company's financial strategy, providing advanced insights, and supporting executive decision-making in a high-growth SaaS and tech environment.<br> Be part of one of the fastest-growing AI companies in the Middle East during a pivotal moment for the region’s digital transformation.<br> Work on cutting-edge AI products with real impact in financial crime prevention and regulatory compliance.<br> Enjoy an ownership-driven culture with autonomy, trust, and significant room for growth.<br> Competitive compensation, premium health insurance, and a supportive, high-performance environment.<br> Collaborate with world-class AI scientists, engineers, and industry experts.<br> An inclusive culture that values diversity, innovation, and empowering people to reach their full potential.<br> Lead cross-functional collaboration with accounting, operations, sales, and other departments to gather complex data, develop integrated financial models, and deliver strategic insights.<br> Provide expert financial analysis and leadership for high-impact special projects, initiatives, and strategic planning as directed by senior management and executive leadership.<br> Oversee the internal approval processes for budget submissions and actual consumption, ensuring strict alignment with budgetary guidelines, company policies, and procurement protocols.<br> Lead the annual budgeting process, partnering with department heads to establish ambitious yet achievable financial targets and drive consensus across the organization.<br> Direct the preparation of comprehensive budget documentation and lead budget presentations to stakeholders and executive teams.<br> Own the development and maintenance of rolling forecasts, incorporating advanced scenario planning, historical data, market trends, and macroeconomic factors to anticipate future performance.<br> Conduct in-depth variance analysis, identifying key drivers, trends, risks, and opportunities, and recommending corrective actions to senior leadership.<br> Perform advanced profitability and cost-benefit analysis on products, services, customer segments, and business units to inform strategic investments and resource allocation.<br> Design and deliver executive-level financial reports, dashboards, and visualizations using advanced BI tools to communicate performance metrics, forecasts, and actionable insights.<br> Mentor and guide junior FP&A team members, fostering professional development and ensuring high-quality outputs.<br> Drive continuous improvement in FP&A processes, tools, and methodologies to enhance efficiency and accuracy in a scaling tech environment.<br> Qualifications Bachelor’s degree in Finance, Accounting, Economics, or a related field; Master’s degree or MBA is preferable.<br> Professional certifications such as CMA, CFA, or FMVA are highly desirable.<br> 5+ years of progressive experience in FP&A roles, with at least 5 years in a senior capacity.<br> Extensive experience preparing internal and external reports for SaaS and VC-backed companies, including company-level financial statements, key SaaS metrics (e.<br>g., ARR, MRR, churn, CAC, LTV), and investor reporting.<br> Proven track record in technology, solutions, and high-growth startups is strongly preferred.<br> Expertise in advanced financial modeling, valuation techniques, scenario analysis, and forecasting.<br> Mastery of Excel and financial software systems (e.<br>g., ERP platforms, BI tools such as Tableau/Power BI, and SaaS-specific tools like Drivetrain or Adaptive Insights).<br> Exceptional analytical, strategic thinking, and problem-solving skills, with the ability to synthesize complex data into executive-ready recommendations.<br> Strong leadership and mentoring abilities, with experience guiding teams or projects.<br> Proven ability to present complex financial insights to senior executives and influence decision-making.<br> Ability to thrive in a fast-paced, high-pressure environment while managing multiple priorities and tight deadlines.<br> Self-motivated, proactive, and capable of working independently or leading initiatives with minimal oversight.<br> Outstanding written and verbal communication skills in English (Arabic is a plus).<br> Demonstrates the highest levels of integrity, professionalism, and ethical standards.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>