UI developer Jobs - Jeddah Saudi

Eram Talent is seeking a proactive and detail-oriented IT Administrative Analyst to support the day-to-day administration, reliability, and continuity of digital systems, user devices, and classroom technology. Reporting to the Operations Manager, the role is responsible for managing IT systems, supporting end users, maintaining digital platforms, coordinating hardware and audio-visual technologies, and ensuring operational readiness across the school environment. The successful candidate will also provide operational support to cross-functional teams, contributing to the efficient delivery of academic and administrative activities. The ideal candidate has experience in IT systems support, device management, and digital operations, preferably within an educational environment. Key Responsibilities<br><br>Administer and support core digital platforms, including Student Information Systems (SIS), Learning Management Systems (LMS), Google Workspace, and communication platforms. Manage user accounts, permissions, and system access while ensuring compliance with security and data protection policies. Monitor system performance, troubleshoot technical issues, and escalate incidents when required. Configure, deploy, maintain, and support school-owned devices, including laptops, i Pads, and shared peripherals. Coordinate device inventory, repairs, warranties, replacements, and lifecycle management. Provide operational support for classroom and shared-space audio-visual systems, including projectors, displays, sound systems, and conferencing equipment. Support technology setup and troubleshooting for lessons, meetings, school events, and assemblies. Assist with academic year preparation, including user onboarding, class creation, device allocation, and system configuration. Maintain accurate documentation of systems, devices, licences, warranties, and vendor support activities. Coordinate with external vendors for hardware, software, and AV support services. Support continuity planning, system security, and incident response in accordance with organisational policies. Collaborate with Academic, Admissions, HR, Finance, and Operations teams to support digital and operational requirements. Assist with reporting, operational coordination, and technology-related projects across the organisation. Ensure compliance with safeguarding, data protection, confidentiality, and acceptable use policies.<br><br><br>Requirements<br><br>Qualifications & Requirements<br><br>Bachelor's degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 7 Years of Experience in IT support, systems administration, or digital operations. Hands-on experience supporting laptops, i Pads, and end-user devices. Familiarity with Google Workspace, Student Information Systems (SIS), Learning Management Systems (LMS), or similar platforms. Experience supporting audio-visual equipment and classroom technology is an advantage. Strong organisational, documentation, and problem-solving skills. Excellent communication and interpersonal skills with the ability to support non-technical users. Previous experience in an educational or school environment is preferred.

Eram Talent is seeking a proactive and detail-oriented IT Administrative Analyst to support the day-to-day administration, reliability, and continuity of digital systems, user devices, and classroom technology. Reporting to the Operations Manager, the role is responsible for managing IT systems, supporting end users, maintaining digital platforms, coordinating hardware and audio-visual technologies, and ensuring operational readiness across the school environment. The successful candidate will also provide operational support to cross-functional teams, contributing to the efficient delivery of academic and administrative activities. The ideal candidate has experience in IT systems support, device management, and digital operations, preferably within an educational environment. Key Responsibilities<br><br>Administer and support core digital platforms, including Student Information Systems (SIS), Learning Management Systems (LMS), Google Workspace, and communication platforms. Manage user accounts, permissions, and system access while ensuring compliance with security and data protection policies. Monitor system performance, troubleshoot technical issues, and escalate incidents when required. Configure, deploy, maintain, and support school-owned devices, including laptops, i Pads, and shared peripherals. Coordinate device inventory, repairs, warranties, replacements, and lifecycle management. Provide operational support for classroom and shared-space audio-visual systems, including projectors, displays, sound systems, and conferencing equipment. Support technology setup and troubleshooting for lessons, meetings, school events, and assemblies. Assist with academic year preparation, including user onboarding, class creation, device allocation, and system configuration. Maintain accurate documentation of systems, devices, licences, warranties, and vendor support activities. Coordinate with external vendors for hardware, software, and AV support services. Support continuity planning, system security, and incident response in accordance with organisational policies. Collaborate with Academic, Admissions, HR, Finance, and Operations teams to support digital and operational requirements. Assist with reporting, operational coordination, and technology-related projects across the organisation. Ensure compliance with safeguarding, data protection, confidentiality, and acceptable use policies.<br><br><br>Requirements<br><br>Qualifications & Requirements<br><br>Bachelor's degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 7 Years of Experience in IT support, systems administration, or digital operations. Hands-on experience supporting laptops, i Pads, and end-user devices. Familiarity with Google Workspace, Student Information Systems (SIS), Learning Management Systems (LMS), or similar platforms. Experience supporting audio-visual equipment and classroom technology is an advantage. Strong organisational, documentation, and problem-solving skills. Excellent communication and interpersonal skills with the ability to support non-technical users. Previous experience in an educational or school environment is preferred.

At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom. The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision. As these assets progress, we are seeking experienced professionals to help deliver them to the highest standards of design quality, guest experience and commercial performance. In this role, you will provide functional leadership and strategic oversight for FF&E and OS&E across the hospitality portfolio, establishing standards, strategies and governance required to enable successful portfolio delivery. The role ensures integrated operational alignment, budget management, program coordination, lifecycle planning and the execution of design into distinctive, high-quality guest experiences aligned with Qiddiya's vision.<br><br>Key Responsibilities:<br><br>Oversee FF&E and OS&E cross-functional delivery planning from design, budget through to operational readiness, including sequencing, logistics considerations, quality assurance and readiness validation aligned with development timelines. Provide FF&E and OS&E functional direction on hospitality development integration requirements, ensuring alignment of operational priorities, implementation considerations and coordinated execution. Lead the development, standardization and continuous refinement of FF&E and OS&E operational frameworks, methodologies and delivery approaches to enable consistent and scalable hospitality development execution. Manage functional interfaces and cross-disciplinary coordination to support effective communication, mitigate interface risks and enable integrated decision-making across internal and external stakeholders. Guide FF&E and OS&E operational enhancement initiatives, capability development and knowledge-sharing practices to improve delivery effectiveness and maintain consistent implementation standards. Oversee FF&E and OS&E operational quality, delivery performance and implementation effectiveness and support consistent hospitality outcomes. Lead end-to-end FF&E and OS&E lifecycle oversight, including planning, budgeting, sourcing, logistics, installation, asset tagging and handover, ensuring alignment with governance requirements and operational objectives. Oversee review and coordination of FF&E and OS&E design specifications, value engineering activities and material selections to support cost optimization, operational suitability and guest experience objectives. Lead strategic procurement activities, including supplier engagement, frameworks, tender support, evaluation processes and production oversight, ensuring alignment with procurement governance and delivery requirements. Lead strategic logistics planning, warehousing, customs coordination and implementation activities. Oversee alignment with operator requirements, brand standards, and asset management priorities by managing reviews, mock-ups, and handover activities to facilitate smooth operational readiness<br><br>Requirements<br><br>Bachelor's degree in Hospitality Management, Interior Design, Interior Architecture, Architecture, Procurement Management, Project Management, Business Administration, or a related field15+ years' experience in hotel operations, FF&E and OS&E procurement, project delivery and fit-out within hospitality developments Professional membership or recognized certification preferred (e.g. PMP, RIBA, AIA, RICS or equivalent) Experience in KSA / GCC or similar large-scale development environments preferred Demonstrates fluency in written and verbal English, with proficiency in Arabic preferred. Interprets complex information and analysis to guide functional strategy, inform decision-making and address ambiguity within the scope of the function. Capable of leading end-to-end FF&E and OS&E activities within hospitality development, including alignment of budget, program and operational functionality, guest experience expectations, implementation priorities and hospitality readiness requirements across complex hospitality environments. Strong presentation and communication skills, with the ability to develop clear, structured decks and present strategies, status and recommendations to stakeholders and governance forums. In-depth knowledge of hospitality FF&E and OS&E specifications, material selection considerations, lifecycle costing principles, mock-up and prototype coordination, and operational suitability requirements within hospitality or mixed-use development environments. Strong strategic procurement mindset, defining sourcing and logistics approaches, anticipating market and supply chain dynamics and optimizing value across the portfolio. Expertise in managing complex stakeholder environments and coordinating across operators, consultants, suppliers, procurement partners, interior design stakeholders, asset management teams, and cross-functional development stakeholders. <br><br>Benefits<br><br>The opportunity to be part of one of Saudi Arabia's most ambitious city developments

At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom. The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision. As these assets progress, we are seeking experienced professionals to help deliver them to the highest standards of design quality, guest experience and commercial performance. In this role, you will provide functional leadership and strategic oversight for FF&E and OS&E across the hospitality portfolio, establishing standards, strategies and governance required to enable successful portfolio delivery. The role ensures integrated operational alignment, budget management, program coordination, lifecycle planning and the execution of design into distinctive, high-quality guest experiences aligned with Qiddiya's vision.<br><br>Key Responsibilities:<br><br>Oversee FF&E and OS&E cross-functional delivery planning from design, budget through to operational readiness, including sequencing, logistics considerations, quality assurance and readiness validation aligned with development timelines. Provide FF&E and OS&E functional direction on hospitality development integration requirements, ensuring alignment of operational priorities, implementation considerations and coordinated execution. Lead the development, standardization and continuous refinement of FF&E and OS&E operational frameworks, methodologies and delivery approaches to enable consistent and scalable hospitality development execution. Manage functional interfaces and cross-disciplinary coordination to support effective communication, mitigate interface risks and enable integrated decision-making across internal and external stakeholders. Guide FF&E and OS&E operational enhancement initiatives, capability development and knowledge-sharing practices to improve delivery effectiveness and maintain consistent implementation standards. Oversee FF&E and OS&E operational quality, delivery performance and implementation effectiveness and support consistent hospitality outcomes. Lead end-to-end FF&E and OS&E lifecycle oversight, including planning, budgeting, sourcing, logistics, installation, asset tagging and handover, ensuring alignment with governance requirements and operational objectives. Oversee review and coordination of FF&E and OS&E design specifications, value engineering activities and material selections to support cost optimization, operational suitability and guest experience objectives. Lead strategic procurement activities, including supplier engagement, frameworks, tender support, evaluation processes and production oversight, ensuring alignment with procurement governance and delivery requirements. Lead strategic logistics planning, warehousing, customs coordination and implementation activities. Oversee alignment with operator requirements, brand standards, and asset management priorities by managing reviews, mock-ups, and handover activities to facilitate smooth operational readiness<br><br>Requirements<br><br>Bachelor's degree in Hospitality Management, Interior Design, Interior Architecture, Architecture, Procurement Management, Project Management, Business Administration, or a related field15+ years' experience in hotel operations, FF&E and OS&E procurement, project delivery and fit-out within hospitality developments Professional membership or recognized certification preferred (e.g. PMP, RIBA, AIA, RICS or equivalent) Experience in KSA / GCC or similar large-scale development environments preferred Demonstrates fluency in written and verbal English, with proficiency in Arabic preferred. Interprets complex information and analysis to guide functional strategy, inform decision-making and address ambiguity within the scope of the function. Capable of leading end-to-end FF&E and OS&E activities within hospitality development, including alignment of budget, program and operational functionality, guest experience expectations, implementation priorities and hospitality readiness requirements across complex hospitality environments. Strong presentation and communication skills, with the ability to develop clear, structured decks and present strategies, status and recommendations to stakeholders and governance forums. In-depth knowledge of hospitality FF&E and OS&E specifications, material selection considerations, lifecycle costing principles, mock-up and prototype coordination, and operational suitability requirements within hospitality or mixed-use development environments. Strong strategic procurement mindset, defining sourcing and logistics approaches, anticipating market and supply chain dynamics and optimizing value across the portfolio. Expertise in managing complex stakeholder environments and coordinating across operators, consultants, suppliers, procurement partners, interior design stakeholders, asset management teams, and cross-functional development stakeholders. <br><br>Benefits<br><br>The opportunity to be part of one of Saudi Arabia's most ambitious city developments

Job Purpose:<br>We are seeking an experienced AI & Data Demand Expert to lead the demand management lifecycle for AI and Data initiatives. The role is responsible for capturing, qualifying, prioritizing, and managing business demand while acting as the primary interface between business stakeholders, clients, and delivery teams. The ideal candidate will translate business needs into actionable AI and data opportunities, ensuring strategic alignment, governance, and successful delivery planning.<br>Key Accountabilities:<br>Manage the end-to-end AI & Data demand management process, including intake, qualification, prioritization, and handover to delivery teams. Partner with business stakeholders and clients to identify AI and data opportunities and translate them into well-defined business requirements. Maintain and govern the AI & Data demand pipeline, ensuring visibility, prioritization, and alignment with business strategy. Collaborate with technical, architecture, and pre-sales teams to assess feasibility and develop high-level solution approaches. Support demand and resource planning by balancing business priorities with delivery capacity. Build strong relationships with internal and external stakeholders to drive engagement and manage expectations. Develop executive dashboards and reports to provide insights into pipeline health, demand trends, and portfolio performance. Ensure compliance with demand governance standards, documentation, and quality requirements. Continuously improve demand management processes, frameworks, and tools to support business growth and operational excellence.<br>Minimum Qualifications<br>Bachelor's degree in Business Administration, Information Systems, Computer Science, Data Science, Engineering, or a related field.<br>Minimum Experience<br>+7 years of experience in Demand Management, Business Analysis, IT Portfolio Management, or Technology Consulting. Experience in role within AI, Data, Digital Transformation, or Enterprise Technology environments.<br>Job-Specific Skills<br>AI & Data Demand Management IT Portfolio & Pipeline Management Business Analysis & Requirements Gathering AI, Data Analytics & Digital Transformation Knowledge Capacity & Resource Planning Stakeholder & Executive Management Governance, Process Design & Continuous Improvement Reporting & Dashboarding (Power BI, Tableau, JIRA, Service Now PPM or similar) Strong analytical, communication, presentation, and facilitation skills

Interested candidates can send your updated Resume/ CV directly to my email id:pawan@cognitud.in<br>About the Job<br>Domain: IT Services & Consulting Position: SAP TM (Transportation Management) Experience: 8+ Years Location: Riyadh, Saudi Arabia Your Team You are invited to work with a top-tier organization that's been in the game for 50+ years, partnering with some of the world's biggest businesses. As India's largest multinational business group, this enterprise boast a workforce of highly skilled consultants spread across 60+ countries, at the forefront of the financial markets and data industry, delivering exceptional services in Data & Analytics, Capital Markets, and Post Trade. <br>Your Job Required Attributes Strong hands on experience in SAP TM (embedded or standalone). Good understanding of transportation processes: planning, execution, freight costing, and settlement. Experience with SAP S/4HANA TM is highly preferred. Knowledge of integration with SAP SD, MM, FI, and external logistics systems. Ability to write or review functional specs for enhancements and interfaces SAP certifications (TM, S/4HANA Supply Chain) are an advantage. Experience in industries like FMCG, manufacturing Ability to work in multicultural, fast paced environments<br>TM Consultant – Job Description Role Overview The SAP TM Consultant responsible for designing, configuring, and implementing SAP Transportation Management (TM) solutions to support. The role involves working closely with business stakeholders to translate logistics requirements into scalable SAP TM functionalities, ensuring seamless integration with SAP S/4HANA and other supply chain systems.<br>Key Responsibilities1. SAP TM Solution Design Lead requirement‑gathering workshops with business and technical teams. Translate transportation processes (planning, execution, freight settlement) into SAP TM configurations. Design end‑to‑end TM architecture including integration with SAP S4 and external systems.<br>2. Configuration & Implementation Configure SAP TM modules such as:Transportation Planning & Optimization (TPO) Freight Order Management Carrier Selection & Tendering Charge Management & Freight Settlement Booking & Scheduling Develop functional specifications for RICEFW objects. Support testing cycles (SIT, UAT) and resolve defects.<br>3. Integration & Technical Coordination Work with ABAP, CPI, and middleware teams for interface development. Integrate TM with carrier systems. Ensure data consistency across master data objects (locations, resources, business partners).<br>4. Project Delivery & Documentation Prepare functional design documents, configuration guides, and SOPs. Support cutover planning, go‑live, and hyper care activities. <br>Qualifications: MBA / B. Tech / Any graduation Skills: SAP TM, Transportation Management, S4hana, You can explore new jobs at https://www.linkedin.com/company/cognitud-advisory/jobs/?view AsMember=true You can also apply for more job openings on our website by visiting this link: https://www.cognitud.com/open-jobs

About the Role - (GCC OR Remote) <br>We are seeking a Senior AI Engineer (Agentic AI & Agents) to join a growing Data & AI function, focused on embedding intelligent automation into core operational workflows.<br>This is a highly hands-on, end-to-end role spanning everything from LLM pipelines and agent-based systems to production-grade backend infrastructure. You will take ownership of problems from initial concept through to deployment in a live environment.<br>The domain requires a high bar for precision and reliability. Solutions must be robust, scalable, and production-ready. You will work cross-functionally with Product, Engineering, and Operations teams to build AI-driven capabilities that materially improve how organizations operate.<br>Key Responsibilities<br>Design and deliver AI-powered features end-to-end, spanning model integration, backend systems, and user-facing components Build and maintain scalable AI infrastructure, including LLM inference pipelines, retrieval-augmented generation (RAG), and structured data extraction systems Develop agent-based workflows to automate complex operational processes Collaborate with data teams to ensure AI systems are grounded in high-quality, well-structured data Build internal tooling and evaluation frameworks to monitor, measure, and improve model performance in production Stay up to date with emerging techniques (e.g. fine-tuning, tool usage, multi-agent systems) and apply them where they drive meaningful impact<br>Requirements Strong software engineering fundamentals across backend systems, APIs, and cloud infrastructure Proven experience building and deploying LLM-powered applications in production environments (e.g. prompt engineering, RAG, structured extraction, agentic workflows) Experience working with complex or sensitive data where correctness and reliability are critical A pragmatic, execution-focused mindset with a strong bias toward shipping and iteration High ownership and accountability, with the ability to operate independently across the full development lifecycle<br>Preferred Experience Exposure to complex data-driven platforms or workflow automation systems Experience working in early-stage or high-growth startup environments<br>Why This Role Opportunity to work on high-impact AI systems in a complex, real-world environment End-to-end ownership across product, engineering, and AI systems A fast-paced, high-trust environment where strong engineers can have outsized impact

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.<br><br>At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.<br><br>We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.<br><br>By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.<br><br>We’re looking for innovative and original thinkers to work in an environment where you can #Make Your Moment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.<br><br>If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.<br><br><br><br>Job Description<br><br>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. <br><br>This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. <br><br>In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. <br><br>Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services. <br><br> <br><br>Key Responsibilities <br><br> <br><br>Deliver Advanced Multi-Platform Support <br><br>Provide expert-level technical assistance across Windows, mac OS, and mobile platforms. <br><br>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely. <br><br>Lead Troubleshooting & Escalation Management <br><br>Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. <br><br>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently. <br><br>Support & Optimize Office IT Infrastructure <br><br>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. <br><br>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs. <br><br>Represent IT in Cross-Functional Projects <br><br>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. <br><br>Provide input on planning, implementation, and post-deployment support. <br><br>Maintain Documentation & Knowledge Sharing <br><br>Create and refine internal documentation, SOPs, and troubleshooting guides. <br><br>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.<br><br>Provide Regional Onsite Support <br><br>Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. <br><br>Ensure consistent service standards across locations. <br><br> <br><br> <br><br>Skills & Competencies <br><br> <br><br>Advanced Troubleshooting <br><br>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, mac OS, and mobile platforms. <br><br>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction. <br><br>Mac OS Expertise <br><br>Demonstrates deep proficiency in mac OS administration, including user account management, software deployment, system preferences, and device compliance. <br><br>Confidently support Apple environments in mixed-platform workplaces. <br><br>Security Awareness <br><br>Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). <br><br>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices. <br><br>Project Collaboration <br><br>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. <br><br>Provide technical input, support implementation, and ensure smooth transitions for end users. <br><br>Documentation & Knowledge Sharing <br><br>Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. <br><br>Share expertise with peers and junior staff to promote consistency and continuous learning. <br><br>Customer Service Excellence <br><br>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. <br><br>Build trust with users by resolving issues efficiently and communicating effectively. <br><br>Autonomy & Leadership <br><br>Operates independently with minimal supervision, managing priorities and resolving escalations. <br><br>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement. <br><br><br><br>Qualifications<br><br>Education <br><br>Bachelor’s degree in Information Technology, Computer Science, Computer Systems & Network or System Engineering (or equivalent experience). Certifications <br><br> Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation). <br><br>Experience Requirements <br><br>Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, mac OS, and mobile platforms. Strong experience with MDM tools (Mosyle, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills. Growth Indicators<br><br>Leads Local Support Operations <br><br>Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards. <br><br>Improves Support Processes & User Experience <br><br>Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness. <br><br>Influences Strategic IT Planning <br><br>Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need. <br><br><br><br>Additional Information<br><br>We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

Job Description<br><br>A project-focused role responsible for leading and coordinating multi‑stakeholder teams to deliver repair and improvement works safely, on time, within budget, and to required quality standards. The role covers end‑to‑end implementation—from defining scope, managing contractors, risks, costs, and schedules, to monitoring execution, ensuring compliance with technical standards, and reporting progress. Acts as the primary interface between Project Company, O&M, vendors, and experts, translating complex operational issues into clear scopes of work, tracking actions through to completion, and ensuring effective communication, documentation, and decision‑making throughout the project lifecycle.<br><br>Responsibilities<br><br>Leadership & Communication. Motivating members, and acting as the primary liaison between Project Company, O&M Company, Experts and Vendors. Implementation of repair works. From definition of needs, to writing RFQs, selection of contractors and follow-up of site works. Monitoring & Reporting. Tracking performance against plans and producing regular status reports for stakeholders. Planning & Scheduling. Defining project scope, KPIs and deliverables, and creating schedules and timelines, leveraging MS Project or similar. Review As-built drawings, P&IDs, OEM specification to ensure compliance with industry and project good practice and standards. Acts as the key interface between Project Co, O&M, vendors teams and project/expert teams. Risk & Issue Mitigation. Identifying potential risks and implementing Action Plan, Action Tracker, creating strategies to overcome obstacles and prevent delays. Contract & Budget Management: Liaises with the Project Co finance team, manages costs, and oversee subcontractors / contractor performance, acts as the Project Co Representative. Quality Control. Ensuring deliverables meet the required standards and specifications. Ability to document observations and consolidate findings for the expertise team. E.g. gather the operational leak history from the plant and report it in a structured way Translate complex operational problems into an understandable scope of work, which can be submitted to external suppliers and stakeholders. Ensures issues are captured, recommendations are implemented, and execution is tracked through to completion. Identify delays early, highlight risks, and escalate bottlenecks when required. Organize and facilitate regular progress meetings and follow-up on decisions. <br><br><br>Qualifications<br><br>Hands-on and proactive attitude. Able to spend time on site gathering information and validating data directly with operators. The willingness to be available after regular business hours, when necessary. Data analysis. Able to compile, structure, and interpret operational data to support the development of an Experience in plant performance monitoring (not necessary desalination plant) Strong operational background, with a good understanding of plant processes and performance drivers (not Reporting. Able to communicate in a clear, precise and effective manner<br><br><br>Imagine a better future for you and a better future for us all. <br><br>Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?<br><br>With us, you can. Apply today.

Müller's Solutions, a distinguished consulting firm specializing in Tech Outsourcing, Managed Services, SAP Implementation & Support, and Global Tech Recruitment, is seeking a skilled Business Analyst to join a significant team currently engaged in the development of an enterprise solution within the public sector. The selected candidate will collaborate with a team of experienced solution architects to enhance their knowledge and competencies in the designated domain. The Business Analyst will be responsible for gathering and documenting business requirements, mapping business processes, performing application testing, conducting end-user training, and troubleshooting issues related to existing applications.<br><br>Responsibilities<br><br>Demonstrates professionalism as a representative of AEC, successfully collaborating within a diverse work environment Engages in cross-functional team meetings aimed at formulating and executing business solutions while enhancing operational efficiency. Performs impact assessments of ERP products and other applications, systems, upgrades, and modifications across functional areas, and evaluates both systems and business processes Assists in the analysis and redesign of business processes pertaining to the assigned domain(s) Ensures a comprehensive understanding of necessary business functions and processes, documenting these accordingly Documents requirements specifications for enhancements, upgrades, and remaining legacy functions in accordance with standard templates. Aids in the documentation of requirements and procedures Coordinates with other application areas to address interdependencies and resolve issues Oversees post-implementation reviews and monitors business applications within the assigned domain(s) Participates in the Change Request process to authorize, document, test, and validate all modifications to the ERP and other applications Maintains the confidentiality of information at all times Shares confidential information acquired during the course of employment only with authorized individuals and with prior approvals as required Fosters and maintains effective and productive relationships with customers and other team members<br><br>Requirements<br><br>EDUCATION:<br><br> A Graduate or Post Graduate Degree in Computer Science, Management Information Systems, or an equivalent field from a reputable national or international educational institution Certification in either SAP or Oracle is considered an advantage Proficiency in both English and Arabic languages is required<br><br>RELEVANT EXPERIENCE:<br><br> A minimum of 2-3 years of experience in a similar role Proven experience in gathering and documenting system requirements as well as detailing system functional design for business application solutions, alongside addressing related implementation issues from a functional standpoint Familiarity with enterprise-wide system implementation, integration, interfaces, and data conversion Experience with Software Development Life Cycle methodologies Experience in the defense sector is considered a plus<br><br>SKILLS REQUIREMENTS:<br><br> Strong communication skills Ability to conduct training sessions Understanding and practical experience with technology as an enabler Demonstrated capability to work effectively within a diverse team<br><br>Benefits<br><br>Why Join Us:<br><br>Opportunity to work with a talented and passionate team.<br><br>Competitive salary and benefits package.<br><br>Exciting projects and innovative work environment.

Working hours are from Saturday to Thursday. Two shifts from 9 to 1 and after Asr until 10 PM. Speaking confidently in front of the camera and creating daily content for the company's social media and our online store.

Job description???? Location: Riyadh, Saudi Arabia (On-site) ???? Type: Full-time At Mnzil, our teams rely on technology every day to move quickly and operate efficiently. As we continue to scale, we’re looking for an IT Associate who will ensure our internal technology ecosystem remains organized, secure, and reliable. This role goes beyond traditional IT support. You’ll be responsible for managing the company’s internal technology operations—from business applications and user access to devices, vendors, and IT processes—helping every employee stay productive while maintaining strong operational standards.???? What You’ll Own Own the administration of the company’s internal technology stack and business applications Manage user lifecycle processes, including onboarding, offboarding, permissions, and access reviews Oversee software licensing, subscription renewals, vendor relationships, and IT procurement Ensure accurate tracking of technology assets, including laptops, monitors, and other equipment Coordinate device provisioning, maintenance, repairs, and replacements Support internal teams by resolving day-to-day technical issues and escalating complex cases when needed Maintain documentation, asset records, and IT operational processes Partner with Finance to manage IT-related invoices, budgets, and procurement workflows Continuously improve internal IT operations by identifying opportunities for automation, standardization, and better employee experience✅ What You Bring1-3 years of experience in IT Support, IT Operations, or Systems Administration Experience managing modern workplace platforms and Saa S applications Familiarity with identity and access management best practices Strong organizational and project coordination skills Ability to prioritize multiple requests in a fast-paced environment Excellent troubleshooting and problem-solving abilities Strong communication skills and a service-oriented mindset???? Why Join Us? Technology is at the core of how Mnzil operates. In this role, you’ll have end-to-end ownership of our internal IT operations while helping build scalable processes that support a rapidly growing company. You’ll work across every team, drive operational improvements, and play a key role in creating a seamless technology experience for the entire organization.

Title: Capital Management Manager Department: Finance - Performance and Capital Management Location: Riyadh<br>Core Responsibilities:<br>Ensuring end to end implementation of new Basel 3 reform rules in SAS reporting for Phase 1-3Managing Data template mapping into Teradata Providing Basel SME support to project team Updating senior stakeholders including BSC on the progress on a frequent basis Act as the focal point in problem solving and be the main focal point for escalation with SAS management Ensuring reports generated in SAS comply with Basel 3 reforms End to end involvement in process of implementing new SAS system for SAS Regulatory Risk Management and SAS Asset and Liability Management Project lifecycle activities from concept, implementation by facilitating tracking, coordinating and reporting project activities to meet business deadlines and complying with IT governance policies and processes Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing SAS solutions Leading ongoing reviews of business processes gaps and conducting meetings and presentations to share ideas and findings Performing requirements analysis and documenting all business findings Working closely with vendor IT, project manager and managerial staff Performing user acceptance testing and managing projects, developing project plans, and monitoring performance Updating, implementing and maintaining procedures Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats Construct workflow charts and diagrams; studying system capabilities; writing specifications Prepare test plans to ensure complete system functionality is tested and ensure process notes and DIMs are completed<br>Qualifications and Requirements:<br>Bachelor’s degree in finance\ accounting or other related fields. Experience in Basel III regulatory reporting and financial risk management. Hands-on experience with SAS for regulatory risk management, ALM, and data analysis. Strong knowledge of Basel III requirements, SAS reporting, Teradata, and regulatory data processes.

We’re Hiring | IT Application Support About AICCArabia Insurance Cooperative Company (AICC) is a trusted name in the insurance industry, with a legacy dating back to 1951. Officially established in Saudi Arabia in 2007 and operating under the supervision of the Insurance Authority, AICC provides a diverse range of insurance solutions for individuals and businesses, backed by decades of experience and a strong commitment to quality, trust, and innovation. We are looking for a qualified candidate to join our Information Technology team as:Position: IT Application Support Reporting to: IT Application Manager Job Purpose The IT Application Support role is responsible for ensuring the smooth operation, maintenance, and troubleshooting of business applications used within the organization. The role serves as the primary contact for application-related issues and works closely with end-users, IT teams, and vendors to resolve incidents, optimize system performance, and support business continuity. Key Responsibilities Troubleshoot and resolve application issues reported by users, ensuring minimal business disruption. Provide guidance and training to end-users on application functionality and best practices. Proactively monitor applications and address performance issues. Assist in configuring applications based on business requirements and support integration with other systems. Coordinate with software vendors and IT teams to resolve technical issues. Maintain knowledge base articles, user manuals, and troubleshooting guides. Support application updates, patches, and version upgrades. Ensure applications comply with company security policies, industry regulations, and data protection requirements. Identify opportunities to enhance system performance, streamline processes, and improve user experience. Qualifications Education Bachelor’s degree in Information Technology, Computer Science, or a related field. Advanced courses and certifications in Insurance. Experience1–4 years of experience in IT Application Support or a similar role, preferably within the insurance or financial sector. ITIL Foundation, Azure Fundamentals, or other relevant application-specific certifications. Knowledge, Skills & Abilities Experience with enterprise applications, including ERP, CRM, or insurance-specific systems. Knowledge of databases (SQL, Oracle) and ability to run queries for troubleshooting. Understanding of APIs, integrations, and basic scripting for automation. Familiarity with ITIL framework and service management tools such as Manage Engine and JIRA. Basic networking knowledge to troubleshoot application-related connectivity issues. Strong problem-solving, communication, collaboration, and customer-service skills. Interested candidates are welcome to apply through Linked In.#Hiring #ITJobs #Application Support #Information Technology #AICC #Insurance #Saudi Arabia #ITSupport

Role Description The Receptionist role at DAALLO Airlines is a full-time, on-site position based in Jeddah. The Receptionist will greet visitors, manage incoming and outgoing calls, and direct guests and inquiries to the appropriate departments. Daily responsibilities include handling front desk operations, maintaining a neat and welcoming reception area, and performing basic clerical tasks such as filing, data entry, and mail distribution. The role also includes responding to customer inquiries in person and by phone, coordinating appointments or meetings, and supporting office staff with routine administrative needs. The Receptionist is expected to provide professional, courteous service and represent DAALLO Airlines positively to all visitors and callers. Qualifications Strong receptionist and front desk skills, including experience with Receptionist Duties and managing visitor inquiries Proficient Phone Etiquette and ability to handle multi-line phone systems in a calm, professional manner Solid Clerical Skills, including basic computer literacy, data entry, and document organization Effective Communication skills, with clear spoken and written English; additional languages are an advantage Customer Service skills with a focus on courteous, solution-oriented support for passengers and visitors Previous experience in an office, hospitality, or airline environment is preferred Ability to work on-site in Jeddah, manage multiple tasks, and maintain confidentiality High school diploma or equivalent; post-secondary training in administration or related fields is a plus

<p>For thousands of years, maps have provided humans with the knowledge they need to make decisions.</p><p>As a Maps Evaluator, you will have the opportunity to provide ground truth for your town, city or country.</p><p>At Peroptyx, we are looking for Data Analysts who will review mapping data for digital mapping applications. Your research capabilities will validate and ensure that the navigation of certain routes are accurate and safe.</p><p>As part of this role you will verify that business names and opening hours are correct. You will check that the distance from a starting point to an end destination is listed accurately, resulting in better user experiences.</p><p>With this job you can plan your days around this highly flexible working schedule, work weekends or late evenings, all from the comfort of your own office. The flexibility of our roles minimizes the impact on your daily routine.</p><p>So, whether you are a student looking to earn as you learn, a retiree looking for a new challenge, a part-time/full time professional or a work from home parent, Peroptyx has the right role for you!</p><p><br></p><p><strong>Job Requirements</strong>·</p><ul><li><p>Must be living in your Saudi Arabia for a minimum of 5 consecutive years.</p></li><li><p>Must pass an online open-book exam that can verify your full understanding of the material and concepts.</p></li><li><p>Must be willing to work a minimum of 10 hours and up to 20 hours per week depending on task availability.</p></li><li><p>Good working knowledge of search engines, map applications and familiarity with social media platforms.</p></li><li><p>Strong ability to learn, understand and apply multiple sets of different instructions.</p></li><li><p>All work must be of an independent nature.</p><br></li></ul><p><strong>Technical requirements to perform the work</strong></p><ul><li><p>Access to a laptop or computer which uses:</p></li><li><p>A logon account unique to you</p></li><li><p>Malware Protection System or Anti-virus or solution that is kept up to date, with regular scans performed</p></li><li><p>Only one member per household may apply</p></li><li><p><em>NB. All products should be provided at your own expense.</em></p></li></ul><br><p><strong>Benefits</strong></p><ul><li><p>Work up to 20 hours per week.</p></li><li><p>Earn a competitive rate of pay.</p></li><li><p>Develop your research skills.</p></li><li><p>Avoid the long commute.</p></li><li><p>Work from the comfort of your home office.</p></li><li><p>Enjoy the flexibility of setting your own working hours!</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Ideal Candidate</strong></p><ul><li><p>Fluent in English</p></li><li><p>Excellent research skills.</p></li><li><p>Excellent local knowledge of news, cultural affairs, media in Saudi Arabia.</p></li><li><p>Good understanding and general knowledge of the geography and culture of Saudi Arabia.</p></li><li><p>Analytical mindset.</p></li></ul><br><p>Apply Today!</p>

We are seeking an experienced Oracle EBS HRMS Techno-Functional Consultant with strong expertise in Oracle E-Business Suite HRMS modules and Oracle development tools. The ideal candidate will be responsible for requirement gathering, solution design, configuration, customization, implementation, rollout, and production support across HRMS functions based in Riyadh.<br>Qualification Bachelor’s degree in Information Technology, Computer Science, Human Resources, or a related field Oracle EBS HRMS certifications will be an added advantage7 years of experience in Oracle ERP implementation, rollout, and support projects Strong hands-on experience with Oracle EBS HRMS modules, including: Core HR; Self-Service HR (SSHR); Absence Management; Payroll; Oracle Time & Labor (OTL); Learning Management Recruitment; Succession Planning Experience in end-to-end HRMS implementations and support projects Strong experience in Oracle E-Business Suite development environment, including: PL/SQL; Oracle Workflow; Forms Personalization; Screen Personalization; BI Publisher Reports; Interfaces and Integration Experience in configuring HRMS security, flexfields, and system administration functions Knowledge of Oracle HRMS architecture and best practic Fluent communication skills in Arabic and English Strong analytical and problem-solving abilities Excellent requirement gathering and stakeholder management skills

Make an impact with NTT DATA<br><br>Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.<br><br>Your day at NTT DATA<br><br>As a Security Technical Architect at NTT DATA, you'll design robust security architectures that safeguard our systems, applications, and infrastructure. Working closely with cross-functional teams, you'll integrate security requirements throughout the system design and development lifecycle, ensuring our technology solutions are secure, compliant, and industry-leading.<br><br>On a day-to-day basis, you'll be viewed as a trusted technical advisor, collaborating with developers, engineers, and project managers to embed security into every project. Your expertise in secure coding practices, network security, identity and access management, DATA protection, and other security domains will be instrumental.<br><br>You'll play a pivotal role in evaluating and selecting security technologies, creating and enforcing security policies, and leading incident response activities. By setting technical standards and providing pre-sales technical support, you'll help define how our solutions meet client objectives and regulatory requirements.<br><br>Your role extends to managing client proof-of-concept initiatives and ensuring a smooth transition from proposed solutions to delivery. You'll document executive summaries, statements of work, and network diagrams, oversee pricing formats, and validate proposals, making you a key player in bringing security-focused projects to life.<br><br>Key Responsibilities:<br><br>Develop and maintain a comprehensive enterprise security architecture framework aligned with business strategy, technology roadmaps, and regulatory requirements. Lead the design and implementation of end‑to‑end security solutions across network, cloud, application, infrastructure, and data security domains. Conduct detailed security assessments of new and existing systems, identifying vulnerabilities and defining mitigation plans. Create and maintain security architecture documentation, including diagrams, patterns, reference models, policies, and standards. Act as a subject matter expert and advisor to IT, infrastructure, development, cloud, and product teams, ensuring security is embedded into all technology initiatives. Evaluate, recommend, and drive the adoption of emerging security technologies and advanced security capabilities. Partner with cross‑functional stakeholders to embed security into all phases of the technology lifecycle, from design through deployment and operations. Provide mentorship, technical guidance, and knowledge transfer to security engineering teams and broader technical teams.<br><br>To thrive in this role, you need to have:<br><br>Bachelor’s degree in Computer Science, Information Security, or a related technical field; Master’s degree is preferred. CISSP certification (mandatory). Minimum of 8 years of cybersecurity experience, including at least 5 years in security architecture, design, or enterprise security engineering roles. Demonstrated experience designing and implementing security solutions within large, complex enterprise environments. Strong knowledge of industry security frameworks such as NIST, ISO 27001, SABSA, and secure architecture principles. Deep understanding of network security, cryptography, IAM, cloud security models, and modern application security practices. Additional certifications such as CISM, CRISC, TOGAF, or equivalent. Hands‑on experience securing cloud platforms such as AWS, Azure, or GCP. Excellent written and verbal communication skills with the ability to articulate complex technical concepts to both technical and non‑technical audiences. Strong analytical thinking, problem‑solving capability, and the ability to drive decisions in complex, multi‑stakeholder environments.<br><br>Workplace type: <br><br>On-site Working<br><br>About NTT DATA<br><br>NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.<br><br>Equal Opportunity Employer<br><br>NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.<br><br>Third parties fraudulently posing as NTT DATA recruiters<br><br>NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

The Manager - F&B & Retail Systems Design is responsible for leading the design and continuous enhancement of business solutions supporting the Food & Beverage and Retail domains. The role focuses on defining end-to-end business processes, solution design, and system interactions across operational, financial, customer engagement, and data platforms.<br><br>This position serves as the functional owner for cross-system business processes, ensuring that F&B and Retail applications operate seamlessly with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions. The role works closely with business stakeholders, vendors, the Master System Integrator (MSI), Enterprise Applications teams, Data teams, and Integration teams to design scalable solutions that support operational efficiency, financial accuracy, and exceptional guest experiences.<br><br>Key Responsibilities<br><br>Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems Work closely with IT Business Relations, business stakeholders, vendors, and MSI to translate business requirements into scalable solution designs Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners Ensure alignment of F&B and Retail solutions with enterprise platforms including: SAP Finance and Revenue Management, SAP Material Control and Inventory Management Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications and Unified Data Platform and Analytics Solutions Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements Drive continuous process improvements by leveraging technology capabilities and industry best practices Support application selection, tender evaluations, vendor assessments, and solution architecture discussions Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners Act as a functional escalation point for complex business process and cross-system issues Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives Mentor and support team members, including Assistant Managers and functional specialists Promote collaboration across application teams, enterprise platform teams, and delivery partners Support strategic planning activities related to the F&B and Retail technology roadmap<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field5-7 years of experience in application design, delivery, and support within large-scale enterprise environments Strong experience supporting F&B and Retail business operations and associated technology platforms Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives Experience collaborating with business users, vendors, system integrators, and enterprise application teams Previous experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable Prior experience within similar large-scale integrated environments would be advantageous

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Purpose: The Workplace technology associate is responsible for managing:The remote and in-field support for stores and HQ end-user s environment, hardware renewal, replacement, and upgrades.The onboarding of the new joiner, the offboarding of the leavers and the move The procurement management: suppliers listing, indirect purchasing management as per the Sephora policy.The continuous hardware stock availability and tracking. You will excel and enjoy this role if you are ready to actively handle the following missions: WPT technology associate relationalHave a good relationship/interpersonal, rigorous, and service oriented,Relationship management with the EME cyber security team,Relationship management with external vendors,Relationship management with EME EUX team. WPT technology associate organizationalFollow all relevant IT policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner, in line with LVMH group and Sephora global rules and policies,Set up dashboards, metrics and measure the QoS of external partners,Follow up the SLA/SLO and apply penalties when needed. WPT technology associate operationalGood tech knowledge of Microsoft OS and iOS, Microsoft GPO (scripting would be a Plus) to be able to support, review and synthesize technical issues for L3 teams,Valuable experience with Device Management (tools like Workspace One, Ivanti. Or equivalent),Network basics mastered (DNS, IP addressing, basic routing &amp; switching investigation)Analytical skills to troubleshoot incidents and to escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner.Capability of synthetically report about incidents (concise and precise) to facilitate final resolution of central teams when required,Solid knowledge of O365, Microsoft Azure, Microsoft Security, ITIL practices,Knowledge on HW supply and expense management in accordance with the indirect purchasing policy,Capacity on the negotiations with the vendors,HW stock management/business continuity/shortage management process. Significant knowledge of End-User remote, shops In-field and remote Support in an heterogenous environment (Apple and Windows):Analyze, install, and configure new personal computer systems, including cables, printers, personal access, electronic mail, Microsoft processing, operating system, other appropriate software, and hardware.Working on escalated Incidents from the IT Service Desk, using Workspace One and Ivanti, monitor and upgrade existing workstations.Assist and instruct on the use of computer equipment, software, and manuals.Understand internal/external customer technologies and problem resolution techniques.Listen to symptom descriptions; analyze problems; respond effectively and provide constructive feedback to the end user on problem resolution.Provide end users 1st level support for all applications.Setup of and Support of all retail shops, including POS, in-store infrastructure, printers, barcode scanners, digital in store tools and basic application supportWork with the Technical Service Team for troubleshooting network and server related incidents IT Asset Administration and Maintenance:Perform routine tasks to maintain computer equipment, their peripherals, and data backups,Follow up on the daily performance of computer systems to verify correct operations and detect errors,Configure, install, and test computer hardware, networking software and operating system software,Recommend improvements or upgrades and prepare evaluations of software, hardware and troubleshoot problems,Perform routine network start up and shutdown procedures and maintain control records,Implement policies as set by Group IT to protect data, software, and hardware to local IT infrastructure,Rely on instructions and pre-established guidelines to perform the functions of the job,Participate in relevant projects and community activities as and when needed. Do not hesitate to apply if you have:Understanding of Retail and distribution activities, related processes, and IT ecosystems. You re able to understand how they work together. You re able to get the big picture and global understanding of the project on which you contribute, as well as operationally support, implement, and coordinate activities,Be Self-starter, ability to take a topic and drive it to deliver business value,Having the capability to work as a reliable IT business partner, rather than just a technical support function and delighting our end users,Endowed with a very strong general IT knowledge, and high competences in systems, security, and network,Have Hands-on and ability to operationally contribute to the success of the projects,Being problem solving oriented,Experience working in complex IT environments, and able to prioritize and plan complex work in a rapidly changing context, with a good level of project management expertise,Experience managing multiple vendors and projects simultaneously to deliver quality outcomes for internal stakeholders, across varied domains in KSA.Have effective communication with various stakeholders at EME level, including IT and business,Be end-users" and "service quality" oriented,Be comfortable with matrix organization Here, you will find: Community. In which authenticity is embraced, and the strength of our differences fuels our collective spirit Culture of empowerment. Learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference Join us and belong to something beautiful</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Have a good relationship/interpersonal, rigorous, and service oriented</li><li>Relationship management with the EME cyber security team</li><li>Relationship management with external vendors</li><li>Relationship management with EME EUX team</li><li>Follow all relevant IT policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner, in line with LVMH group and Sephora global rules and policies</li><li>Set up dashboards, metrics and measure the QoS of external partners</li><li>Follow up the SLA/SLO and apply penalties when needed</li><li>Good tech knowledge of Microsoft OS and iOS, Microsoft GPO (scripting would be a Plus) to be able to support, review and synthesize technical issues for L3 teams</li><li>Valuable experience with Device Management (tools like Workspace One, Ivanti. Or equivalent)</li><li>Network basics mastered (DNS, IP addressing, basic routing &amp; switching investigation)</li><li>Analytical skills to troubleshoot incidents and to escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in timely a manner</li><li>Capability of synthetically report about incidents (concise and precise) to facilitate final resolution of central teams when required</li><li>Solid knowledge of O365, Microsoft Azure, Microsoft Security, ITIL practices</li><li>Knowledge on HW supply and expense management in accordance with the indirect purchasing policy</li><li>Capacity on the negotiations with the vendors</li><li>HW stock management/business continuity/shortage management process</li><li>Significant knowledge of End-User remote, shops In-field and remote Support in an heterogenous environment (Apple and Windows)</li><li>Analyze, install, and configure new personal computer systems, including cables, printers, personal access, electronic mail, Microsoft processing, operating system, other appropriate software, and hardware</li><li>Working on escalated Incidents from the IT Service Desk, using Workspace One and Ivanti, monitor and upgrade existing workstations</li><li>Assist and instruct on the use of computer equipment, software, and manuals</li><li>Understand internal/external customer technologies and problem resolution techniques</li><li>Listen to symptom descriptions; analyze problems; respond effectively and provide constructive feedback to the end user on problem resolution</li><li>Provide end users 1st level support for all applications</li><li>Setup of and Support of all retail shops, including POS, in-store infrastructure, printers, barcode scanners, digital in store tools and basic application support</li><li>Work with the Technical Service Team for troubleshooting network and server related incidents IT Asset Administration and Maintenance</li><li>Perform routine tasks to maintain computer equipment, their peripherals, and data backups</li><li>Follow up on the daily performance of computer systems to verify correct operations and detect errors</li><li>Configure, install, and test computer hardware, networking software and operating system software</li><li>Recommend improvements or upgrades and prepare evaluations of software, hardware and troubleshoot problems</li><li>Perform routine network start up and shutdown procedures and maintain control records</li><li>Implement policies as set by Group IT to protect data, software, and hardware to local IT infrastructure</li><li>Rely on instructions and pre-established guidelines to perform the functions of the job</li><li>Participate in relevant projects and community activities as and when needed</li><li>Understanding of Retail and distribution activities, related processes, and IT ecosystems. You re able to understand how they work together. You re able to get the big picture and global understanding of the project on which you contribute, as well as operationally support, implement, and coordinate activities</li><li>Be Self-starter, ability to take a topic and drive it to deliver business value</li><li>Having the capability to work as a reliable IT business partner, rather than just a technical support function and delighting our end users</li><li>Endowed with a very strong general IT knowledge, and high competences in systems, security, and network</li><li>Have Hands-on and ability to operationally contribute to the success of the projects</li><li>Being problem solving oriented</li><li>Experience working in complex IT environments, and able to prioritize and plan complex work in a rapidly changing context, with a good level of project management expertise</li><li>Experience managing multiple vendors and projects simultaneously to deliver quality outcomes for internal stakeholders, across varied domains in KSA</li><li>Have effective communication with various stakeholders at EME level, including IT and business</li><li>Be end-users" and "service quality" oriented</li><li>Be comfortable with matrix organization</li></ul><p></p></section>