Training Manager Jobs - Jeddah Saudi

يقدم سكرتير المدير العام دعمًا إداريًا وتنظيميًا رفيع المستوى للمدير العام، ويضمن إدارة فعّالة للمراسلات والجداول الزمنية والاجتماعات والوثائق والأنشطة الإدارية اليومية. يتطلب هذا الدور شخصًا يتمتع بمهارات تنظيمية عالية، ومهنية، وسريّة، ومبادرة، وقادرًا على إدارة المعلومات السرية والتنسيق بفعالية مع الإدارات الداخلية والجهات الخارجية المعنية.<br><br>الوصف الوظيفيإدارة جدول أعمال المدير العام اليومي ومواعيده.ترتيب الاجتماعات والمواعيد والفعاليات التجارية.إعداد جداول أعمال الاجتماعات والعروض التقديمية والتقارير والوثائق الأخرى.تدوين محاضر الاجتماعات ومتابعة بنود العمل الموكلة عند الحاجة.فرز المراسلات والمكالمات الهاتفية ورسائل البريد الإلكتروني والطلبات وتحديد أولوياتها.العمل كحلقة وصل مهنية بين المدير العام والموظفين والإدارات والعملاء والموردين والجهات المعنية الأخرى.تنسيق التواصل بين المدير العام والإدارات ذات الصلة.ضمان إيصال المعلومات والتعليمات المهمة بدقة وسرعة.إعداد وحفظ السجلات والوثائق السرية.متابعة المراسلات الواردة والصادرة.الاحتفاظ بسجلات الاجتماعات والقرارات والإجراءات اللاحقة.المساعدة في إعداد التقارير والعروض التقديمية الإدارية.ضمان تنظيم ومتابعة المستندات التي تتطلب مراجعة أو توقيع المدير العام بشكل سليم.تجهيز قاعات الاجتماعات والمستندات والعروض التقديمية والمواد المطلوبة.متابعة الإدارات المعنية لضمان الالتزام بالمواعيد النهائية والوفاء بالمتطلبات.الاحتفاظ بتقويم يتضمن المواعيد النهائية والفعاليات والأنشطة الإدارية الهامة.التعامل مع المعلومات الحساسة والسرية للشركة والإدارة بأعلى درجات السرية.الحفاظ على علاقات مهنية مع الإدارة العليا والموظفين والعملاء وشركاء العمل.تمثيل مكتب المدير العام بشكل احترافي في جميع الأوقات.ضمان عدم إفشاء المعلومات السرية لأفراد غير مصرح لهم.<br>المؤهلاتشهادة بكالوريوس أو دبلوم في إدارة الأعمال، أو إدارة المكاتب، أو الدراسات السكرتارية، أو مجال ذي صلة.خبرة من سنة إلى سنتين في مجال السكرتارية، أو المساعدة التنفيذية، أو المساعدة الشخصية، أو أي دور إداري.يُفضل وجود خبرة سابقة في دعم الإدارة العليا أو المدير العام، ولكنها ليست شرطًا أساسيًا.إتقان تام لبرامج مايكروسوفت أوفيس، وخاصة وورد، وإكسل، وباوربوينت، وأوتلوك.مهارات تواصل ممتازة كتابةً وتحدثاً باللغة الإنجليزية.إتقان اللغة العربية ميزة إضافية، لا سيما في بيئة العمل السعودية.<br><br>علاقات العملداخلياً: المدير العام، رؤساء الأقسام، المدراء، الموظفون، الموارد البشرية، المالية، العمليات، والإدارة.خارجياً: العملاء، الموردون، ممثلو الحكومة، شركاء العمل، الزوار، وغيرهم من أصحاب المصلحة.<br><br>ظروف العملوظيفة بدوام كامل في المكتب.<br>يرجى إرسال سيرتك الذاتية إلى jasmin.hr@sjco.sa مع كتابة المسمى الوظيفي: سكرتير/سمو

Role Description The Training Director is responsible for leading and managing the training programs within the Academy. This involves developing and overseeing the training curriculum, managing Training Provider Partners, ensuring compliance with training accreditation and certification standards, and fostering partnerships with training sponsors. The Training Director plays a crucial role in enhancing the quality of training the Academy provides, supporting trainee success, and maintaining the Academy’s reputation for excellence in technical and vocational training.<br>Role Accountabilities<br>Leadership Partner with the Academy leadership to establish, develop and implement the Academy’s vision, mission, and values. Partner with the Academy leadership to accomplish short and long-term strategic and operational goals. Partner with Academy leadership to design and deploy comprehensive KPI Framework that drives excellence across Training Operations. Communicate with the Academy leadership on any Training Operations performance and developments effectively and in a timely manner. Empower Training Operations team with leadership and resources they require to successfully complete objectives. Support and represent Academy leadership with partners and stakeholders. Support and represent Academy leadership with regulators, such as TVTC, Colleges of Excellence, HRDF, and ETEC. Support and represent Academy leadership with Board and Board Committees meetings and reviews. Drive diversity, equality, and inclusion agenda in Training Operations by creating a learning environment that is SEND friendly and embraces diversity, ensuring the availability of necessary resources for all Trainee to succeed, and inclusion by ensuring that everyone feels valued and engaged. Drive sustainability agenda across Training Operations, working closely with Academy departments on sustainability interventions.<br>Business Planning Develop and oversee the implementation of annual training operations activities, including academic activities such as admission and graduation cycles. Develop and control all operational budgets to ensure that the Academy has all the resources required to meet its objectives within the agreed financial timescale. Oversee the preparation and presentation of financial/budget reporting to the CEO in a timely manner.<br>Training Planning and Execution Partner with Business Development and Academic Partner, to develop and mature training needs from Training Sponsors. Design and develop work-ready and immersive curricula based on the learning objectives of Training Sponsors. Oversee readiness of Academy for all training intakes, including working closely with HR, Facilities Management, HSE, IT, and Training Affairs on operational plans for intake admission readiness. Oversee readiness of Academy for all training intakes, including working closely with Training Provider Partner(s), Curriculum Design & Development, and Training Management teams on educational readiness – such as ensuring the availability of educational kits and equipment. Continuously evaluate and improve the intake admission activities with a view to improve the candidate experience. Oversee academic personnel appointments, developments, and/or removal in the Training Provider Partner(s) organization, such as training manager(s), STEM teachers, IT teachers, Chemistry teachers, Physics teacher, and other academic support staff (e.g., trainee counselors) according to established minimum qualifications matrix.<br>Training Governance Establish and implement Training Operations suite of policies, procedures, and processes relating to trainee experience and voice; and curriculum and courseware. Establish and implement training quality suite of policies, procedures, and processes relating to accreditations and certifications. Oversee the performance and compliance of Training Provider Partner(s) with contractual obligations, service level agreements, and key performance indicators. Consult with Training Provider Partner(s) on any operational and academic non-compliances and apply penalties as deemed appropriate.<br>Training Compliance and Excellence Ensure Training Operations are compliant with established policies and procedures, and facilitate any planned or spot assurance activities such as quality reviews and/or internal audit. Ensure Training Operations are compliant with regulatory requirements to maintain academic accreditations and certifications (e.g., ETEC), and facilitate any assurance activities. Lead all activities to qualify the Academy as approved supplier with current and prospective Training Sponsors.<br>Training Technologies Leverage technology in training, overseeing all activities to support the use of Enterprise Resource Planning systems (e.g., blackboard; learner management systems; campus solutions) to ensure the Academy training operations are automated and seamless. Continuously review the Academy Enterprise Resource Planning systems with a view to enhance the Training Sponsors and Trainee Experiences.<br>Customer Experience & Satisfaction Oversee the design, development, and implementation of a customer experience strategy that takes into consideration Training Sponsors experience and Trainee experience. Ensure the Academy training facilities are inclusive and intergenerational.<br>Qualifications Bachelor’s degree (or higher) in Engineering, or any relevant STEM field.10 or more years of progressive experience in technical and vocational training, 5 of which in executive positions.knowledge of local and international TVET practices, regulations, and technical and vocation accreditations and certifications. Experience in international companies is a plus, preferably in defense and/or technical and vocational training settings. Certifications in KPIs, Project Management, Business Continuity, and/or Instructional Design is preferable.

<h3 >About Zad Holding</h3> <p >Zad Holding is a hospitality group established in 2010, dedicated to developing unique food and beverage concepts across Saudi Arabia. The company has expanded its portfolio significantly, starting with brands like Marble Slab Creamery and Great American Cookies, and now includes Meez restaurant and the upcoming Blak Peco. Zad Holding is committed to delivering memorable dining experiences that reflect evolving customer tastes and values excellence, creativity, and ambitious talent within its organization.</p> <h3 >The Role of Training Manager</h3> <p >Al Mataem International, a growing Saudi restaurant group under Zad Holding, is seeking a <strong >Training Manager</strong>. This full-time role is based in Jeddah, Makkah, Saudi Arabia, and is central to building and managing comprehensive training programs across the group's various brands. The Training Manager will play a key role in ensuring consistent service quality and operational excellence within the hospitality sector.</p> <h3 >Key Responsibilities</h3> <ul > <li >Design and implement effective onboarding and service training programs.</li> <li >Lead training initiatives for new restaurant openings and new menu rollouts.</li> <li >Develop and mentor in-house trainers across units located in Jeddah and Riyadh.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >4 years of experience</strong> in hospitality or Food &amp; Beverage (F&amp;B) training or operations.</li> <li >Demonstrated ability in training design and delivery.</li> <li >Capacity to train teams efficiently, particularly under tight deadlines for new openings.</li> <li >Experience with restaurant openings is a strong advantage.</li> <li >Background in food safety training is also a strong advantage.</li> </ul> <h3 >Work Environment and Location</h3> <p >This full-time position operates within the dynamic environment of a growing restaurant group. The role involves working across various brands and units, primarily in Jeddah and Riyadh, within the Makkah region of Saudi Arabia. The Training Manager will contribute to a culture that values excellence and creativity, supporting the company's commitment to memorable dining experiences.</p> <h3 >Application Process</h3> <p >Candidates who meet the specified qualifications are encouraged to apply. Further details regarding the application process will be provided upon inquiry.</p>

<h3 >About Al Mataem International and the Role</h3> <p >Al Mataem International, a growing multi-brand restaurant group operating under Zad Holding, is seeking a <strong >Training Manager</strong> to join its team. This full-time position is based in Jeddah, Makkah, Saudi Arabia, and is crucial for maintaining high operational standards across the company's expanding restaurant portfolio.</p> <h3 >Role Purpose and Impact</h3> <p >The Training Manager will be responsible for establishing and leading the training framework that supports new hires and ensures the successful launch of new branches. This role directly contributes to the guest experience by developing confident, standard-ready teams and is integral to the group's ongoing expansion across the Kingdom of Saudi Arabia.</p> <h3 >Key Responsibilities</h3> <ul > <li >Design and implement comprehensive onboarding and role-based training programs for both front-of-house and back-of-house teams.</li> <li >Develop and maintain Standard Operating Procedure (SOP)-based training materials and certification processes.</li> <li >Manage and execute all training activities for new branch openings, ensuring full staffing and operational readiness.</li> <li >Analyze insights from mystery shopper reports and customer complaints to create targeted, practical training interventions.</li> <li >Track and report on training completion rates, certification status, and the overall impact of training initiatives to the Head of Restaurants.</li> </ul> <h3 >Candidate Requirements</h3> <ul > <li >A proven record of 5-10 years in developing training programs and supporting new branch openings, preferably within the restaurant or hospitality sector.</li> <li >Demonstrated strong facilitation and coaching skills.</li> <li >Ability to be based in, or relocate to, Jeddah, Makkah, Saudi Arabia.</li> </ul> <h3 >Work Location and Travel</h3> <p >The primary work location for this role is Jeddah, Makkah, Saudi Arabia. The position requires regular travel to Riyadh to support training initiatives and new restaurant openings.</p> <h3 >Application Process</h3> <p >Candidates who meet the above requirements are invited to apply for this full-time position with Al Mataem International.</p>

<h3 >About the Role</h3> <p >Four Points by Sheraton is seeking an Assistant Manager of Training to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is responsible for assisting in identifying and addressing employee and organizational development needs, ensuring effective training programs are in place to achieve desired business results. The role focuses on various topics, including product knowledge, company philosophy, customer service, and leadership skills.</p> <h3 >Key Responsibilities</h3> <ul > <li >Promote and inform employees about all available training programs.</li> <li >Display leadership in guest hospitality, exemplify excellent customer service, and foster a positive atmosphere for guest relations.</li> <li >Help employees identify specific behaviors that contribute to service excellence.</li> <li >Ensure employees receive ongoing training to understand guest expectations and demonstrate guest satisfaction skills.</li> <li >Meet regularly with the training cadre to support training efforts.</li> <li >Observe service behaviors of employees and provide feedback to individuals and/or managers.</li> </ul> <h3 >Training Program Development and Evaluation</h3> <ul > <li >Assist in conducting needs assessments, designing, and developing training programs.</li> <li >Facilitate the delivery of both custom and corporate training programs.</li> <li >Measure the effectiveness of training to ensure a return on investment.</li> <li >Monitor enrollment and attendance at training classes.</li> <li >Meet regularly with participants to assess progress and address concerns.</li> <li >Partner with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li >Review comment cards, guest satisfaction results, and other data to identify areas for improvement.</li> <li >Ensure adult learning principles are incorporated into training programs.</li> </ul> <h3 >Planning and Budget Management</h3> <ul > <li >Identify performance gaps and collaborate with managers to develop and implement appropriate training.</li> <li >Assist with making necessary adjustments to training methodology and/or re-training as appropriate.</li> <li >Align current training and development programs to effectively impact key business indicators.</li> <li >Assist with establishing guidelines for employee expectations and parameters.</li> <li >Develop specific training to improve service performance.</li> <li >Drive brand values and philosophy in all training and development activities.</li> <li >Incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li> <li >Assist with the development and management of the training budget in alignment with Human Resources and property financial goals.</li> <li >Manage department controllable expenses to achieve or exceed budgeted goals.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >0-1 year of relevant experience is required.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Jiddah, Makkah, Saudi Arabia, offering an opportunity to contribute to employee development within the hospitality sector.</p>

<h3 >About the Role</h3> <p >Marriott International is seeking an <strong >Assistant Training Manager</strong> for a full-time position in Jeddah. This role involves supporting the identification and addressing of employee and organizational development needs, ensuring effective training programs are in place to achieve desired business results. The training programs cover various topics, including product knowledge, company philosophy, customer service, and leadership skills.</p> <h3 >Key Responsibilities</h3> <ul > <li >Assist with conducting needs assessments, designing, and developing training programs.</li> <li >Facilitate the delivery of both custom and corporate training programs.</li> <li >Measure the effectiveness of training to ensure a return on investment.</li> <li >Promote and inform employees about all available training programs.</li> <li >Display leadership in guest hospitality and exemplify excellent customer service.</li> <li >Help employees identify specific behaviors that contribute to service excellence.</li> <li >Ensure employees receive ongoing training to understand guest expectations and demonstrate guest satisfaction skills.</li> <li >Observe service behaviors of employees and provide feedback to individuals and/or managers.</li> </ul> <h3 >Training Program Management</h3> <ul > <li >Monitor enrollment and attendance at training classes.</li> <li >Meet regularly with participants to assess progress and address concerns.</li> <li >Partner with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li >Review comment cards, guest satisfaction results, and other data to identify areas for improvement.</li> <li >Measure the transfer of learning from training courses to operational practice.</li> <li >Ensure adult learning principles are incorporated into training programs.</li> </ul> <h3 >Planning and Budgeting</h3> <ul > <li >Identify performance gaps and collaborate with managers to develop and implement appropriate training.</li> <li >Assist with making necessary adjustments to training methodology and/or retraining as appropriate.</li> <li >Align current training and development programs to effectively impact key business indicators.</li> <li >Assist with establishing guidelines for employee expectations and parameters.</li> <li >Develop specific training to improve service performance and drive brand values and philosophy.</li> <li >Incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li> </ul> <h3 >Financial Management</h3> <ul > <li >Assist with the development of the training budget.</li> <li >Manage the budget in alignment with Human Resources and property financial goals.</li> <li >Manage department controllable expenses to achieve or exceed budgeted goals.</li> <li >Utilize P-card if appropriate to control and monitor departmental expenditures.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates should possess 0-1 years of relevant experience. This full-time position requires an individual who can effectively support and manage training initiatives within a dynamic hospitality environment.</p>

General Summary<br><br>Qiddiya City is an exciting new destination city right on the doorstep of Riyadh, Kingdom of Saudi Arabia. The city plan will include 25 distinct masterplan districts across sports, entertainment, arts and culture, and mixed-use areas, residential communities and nature. Qiddiya City will eventually be home to more than 600,000 residents and host millions of visitors and experience seekers yearly.<br><br>The Sales and Leasing Performance Unit (SLPU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organization. At the heart of this unit sits the Qiddiya Real Estate Learn Lab (QREL), a digital-first, gamified learning academy, designed to drive measurable commercial capability development across the Sales and Leasing teams.<br><br>The Agency Training Senior Manager serves as the primary training lead and brand ambassador for Qiddiya's external broker partner network, playing a critical role in enabling the successful go-to-market of Qiddiya's real estate portfolio. This role is responsible for ensuring that all broker partners are fully equipped with deep, accurate, and up-to-date knowledge of Qiddiya's developments, districts, and value proposition, as well as the sales and leasing systems, processes, and operational standards required to deliver a consistent and high-quality customer journey. The role contributes directly to broker readiness, customer experience excellence, and ultimately conversion outcomes by building confidence, credibility, and engagement across the broker ecosystem.<br><br>About The Role / Project Scope<br><br>Operating within the Qiddiya Real Estate Learn Lab, this role supports the development and deployment of a best-in-class broker enablement program across Residential, Retail, Office, and Land asset classes. The role spans both strategic and operational dimensions, including defining broker training approaches aligned to launch timelines, facilitating large-scale training interventions, and embedding a blended learning model through both in-person and digital channels. The scope also includes continuous collaboration with Programs, Digital Systems, and Learner Experience teams to ensure an integrated learning experience, as well as alignment with Sales and Leasing leadership to reflect evolving commercial priorities, market dynamics, and regulatory requirements in KSA.<br><br>Key Responsibilities<br><br>Strategic Responsibilities<br><br> Design and execute a comprehensive broker training strategy aligned with Qiddiya's go-to-market roadmap across Residential, Retail, Office, and Land asset classes, covering all customer segments from luxury to affordable Position Qiddiya's broker training program as a best-in-class enablement experience that builds brand credibility, broker confidence, and market readiness Collaborate with Business Unit sales and leasing leadership to identify training priorities based on upcoming project launches, market conditions, and broker engagement strategy Stay abreast of KSA real estate market trends, regulatory developments (REGA, Wafi, Ejar, SAMA, FAL, etc.), and industry best practices to ensure training content remains current, relevant, and compliant Define and track training effectiveness metrics, including broker readiness scores, assessment outcomes, training volume, engagement levels, training NPS, and post-training conversion trends, to continuously improve program quality and demonstrate business impact<br><br>Operational Responsibilities<br><br> Deliver high-impact, instructor-led training sessions, workshops, broker onboarding programs, product launch enablement events, refresher sessions, and certification programs for external broker partners, both in-person and virtually Coach brokers and agency leaders to position Qiddiya consistently and credibly in market conversations, tailoring the product and project narrative by customer segment and equipping them with practical responses to common buyer and tenant pushbacks Develop and adapt Qiddiya-specific training content in collaboration with the Programs team, focusing on: 1) Qiddiya Product & Project Knowledge including Qiddiya Brand Storytelling, 2) Sales and Leasing systems, processes, and operational standards, 3) Regulatory and compliance excellence, including ethical sales & leasing conduct standards and 4) Market intelligence and competitive context (as required to support broker readiness) Facilitate large-scale training events for diverse broker audiences, including Saudi-based brokers, GCC-based agencies, and international partners, adapting delivery style and content to audience profile and capability level Willingness to travel as per business requirements and flexibility to deliver training, based on broker availability and go-to-market milestones Coordinate with the Digital Systems team to ensure broker learning journeys are effectively managed on the Qiddiya digital learning platform, supporting a blended learning model with both classroom and digital components available in Arabic and English Work with the Learner Experience team to design broker learning pathways, collect feedback, administer assessments, and implement improvements based on learner data and training evaluations Manage training logistics including scheduling, venue coordination, materials preparation, and post-training assessments for both local and international broker audiences Deliver targeted coaching and microlearning interventions for underperforming brokers, and support performance recovery in line with program standards Conduct periodic awareness sessions and training for internal Sales and Leasing teams if required by the business Maintain accurate training records, attendance data, and assessment results to support reporting on training volume, broker readiness, and overall program effectiveness<br><br>Leadership Responsibilities<br><br>Broker Engagement and Brand Ambassadorship<br><br> Act as the primary face of Qiddiya Real Estate Learn Lab with external broker partners, embodying the professionalism, energy, ambition, and vision of Qiddiya at every training touchpoint Build and sustain strong relationships with broker partners at both operational and senior levels, fostering trust, engagement, and long-term commitment to the Qiddiya brand Generate excitement and momentum among the broker community through dynamic facilitation, compelling storytelling, and consistent follow-through Support large-scale broker engagement events, roadshows, and product launch events as a key facilitator and subject matter expert Champion the critical role brokers play in Qiddiya's real estate sales and leasing success, ensuring they feel valued, informed, and motivated as essential go-to-market partners Stay updated on emerging trends in sales training methodology, adult learning principles, and digital learning technologies to enhance the effectiveness of the broker training program<br><br>Requirements<br><br>Skills and Attributes required/ desired<br><br> Strong facilitation and presentation skills with high-impact delivery style Minimum 9 years of experience in real estate sales training or enablement Familiarity with KSA regulatory frameworks (REGA, Wafi, Ejar, SAMA) Deep understanding of real estate sales and leasing operations Commercial mindset with ability to link training to business outcomes Strong stakeholder management and communication skills Ability to engage, influence, and build credibility with senior leaders and cross-functional internal stakeholders Strong instructional design awareness, with the ability to translate complex product, process, and regulatory information into practical broker learning experiences Comfortable delivering both in-person and virtual training to diverse local, GCC, and international audiences Native Arabic speaker and fluent in English<br><br>Preferred Background And Experience<br><br> Real Estate master developer or brokerage sales training experience Experience with LMS/LXP platforms and blended learning model

A leading technical and vocational training institution is seeking a Training & Business Development Manager to lead the growth and development of its training business. This is a key leadership role reporting directly to the Executive Director. The successful candidate will identify market and industry needs, develop new training opportunities and solutions, build strong partnerships with employers and key stakeholders, and expand the institution's portfolio of market-relevant and commercially sustainable training services. The role works cross-functionally with training, technical, quality, finance, and other functions to translate employer and industry requirements into viable training programs, partnerships, and business opportunities that strengthen the institution's industry relevance, impact, and long-term sustainability.<br>Key Responsibilities Training & Business Development Identify, assess, and develop new training business opportunities within relevant industrial and technical sectors. Understand employer and industry workforce requirements and translate them into relevant training opportunities and solutions. Develop opportunities for long-term training programs, customized corporate training, short courses, and other workforce development services. Build and manage a qualified pipeline of prospective clients, partners, programs, and business opportunities. Coordinate the development and launch of new training programs and services in collaboration with relevant internal functions. Identify opportunities to expand the training portfolio into new specializations, sectors, customer segments, and geographical markets. Industry Partnerships & Client Development Build and maintain strong relationships with employers, corporate clients, government entities, industry organizations, and other relevant stakeholders. Develop partnerships that support training growth, employment outcomes, workforce development, technical capability, and knowledge transfer. Lead client engagement to understand business and training requirements and coordinate the development of appropriate solutions. Prepare and present proposals, partnership concepts, and training solutions to prospective clients and partners. Support commercial and partnership negotiations and coordinate the development of agreements with relevant internal functions. Represent the organization in relevant industry meetings, forums, events, and business development engagements. Training Solutions & Program Development Work with training and technical teams to convert identified market needs into practical, market-driven training solutions. Coordinate the development of customized training solutions for corporate and institutional clients. Support the development of new training products, short courses, professional development offerings, and workforce development programs. Ensure proposed solutions clearly define the target audience, required competencies, delivery model, expected outcomes, resources, and business requirements. Coordinate with Quality Assurance and relevant functions to ensure proposed programs meet applicable quality, compliance, and accreditation requirements. Ensure effective handover of approved programs and initiatives to the relevant operational and training teams for delivery. Market & Industry Intelligence Monitor workforce trends, skills gaps, industry developments, and emerging training requirements within target sectors. Conduct market, customer, and competitor analysis to identify areas of potential growth and differentiation. Develop insights into current and future industry skills requirements and their implications for the training portfolio. Identify emerging opportunities and provide management with evidence-based recommendations for business and training development. Business Cases & Commercial Development Develop business cases and feasibility assessments for new training programs, partnerships, expansion opportunities, and business initiatives. Evaluate market demand, expected trainee volumes, resource requirements, costs, potential revenue or funding, risks, and expected value. Work closely with Finance and relevant functions to validate financial assumptions and assess commercial viability. Support the development of appropriate pricing, funding, and commercial models for training services. Monitor the business performance of newly launched programs and initiatives and recommend corrective or improvement actions where required. Projects & Cross-Functional Coordination Lead assigned training and business development projects from opportunity identification through implementation. Coordinate cross-functional teams involved in developing new programs, partnerships, expansion initiatives, and business opportunities. Establish clear project objectives, responsibilities, milestones, risks, and expected outcomes. Identify implementation barriers, facilitate resolution, and escalate significant issues when required. Represent the organization in selected business development, partnership, and institutional initiatives as assigned. Business Performance & Reporting Establish and monitor business development targets, KPIs, and pipeline performance. Track client engagement, proposals, partnerships, opportunity conversion, new program development, and commercial outcomes. Prepare periodic management reports, business analysis, and recommendations. Monitor the performance and impact of new training initiatives against approved assumptions and objectives. Drive continuous improvement in business development processes, client engagement, and training solution development.<br>Team / Functional Scope The role may lead and coordinate functions related to:Business Development & Partnerships Training Development Business Operations & Compliance Business / Training Marketing Note: The role does not own day-to-day training delivery, trainee administration, technical content ownership, quality assurance, or financial control. These responsibilities remain with the respective internal functions, with the Training & Business Development Manager providing cross-functional coordination for new opportunities and initiatives.<br>Key Working Relationships Internal: Executive Director | Training Affairs | Technical & Specialization Functions | Foundation | Quality Assurance | Finance | Human Resources | IT | PR & Corporate Communication | Other relevant functions External: Corporate clients and sponsoring companies | Industrial and commercial organizations | Government entities and sector organizations | Training, education, technical, and knowledge partners | Employers and workforce development stakeholders<br>Qualifications Bachelor's degree in Business Administration, Management, Engineering, Education, Training, Industrial Management, or a related discipline. Master's degree or MBA is preferred.<br>Experience – Essential Minimum 8 years of relevant professional experience, including direct experience in the training, education, technical and vocational training (TVET), or workforce development sector. Minimum 3 years in a management or senior supervisory role within a training or education-related environment. Proven experience in training business development, including identifying training opportunities, understanding client and industry needs, and developing training solutions. Demonstrated experience in developing new training programs, customized corporate training solutions, short courses, or workforce development initiatives. Proven experience in corporate client management, partnership development, and business development within the training sector. Experience preparing training proposals, business cases, feasibility assessments, and commercial or funding models. Demonstrated experience working with employers, corporate clients, government entities, or industry partners. Experience coordinating with training, technical, quality, finance, and operational teams in the development and implementation of training initiatives.<br>Preferred Experience Experience within industrial, manufacturing, technical, or related sectors. Experience within technical and vocational education and training (TVET). Exposure to employer-sponsored training, workforce localization, or industry-led training models.<br>Core Competencies Training Business Development | Business & Commercial Acumen | Training Needs & Market Analysis | Client & Stakeholder Management | Partnership Development | Business Case & Feasibility Development | Negotiation & Influencing | Cross-Functional Leadership | Project Management | Financial Awareness | Analytical Thinking & Business Judgment | Communication & Presentation | Results Orientation | Problem Solving | Accountability & Ownership<br>Key Success Measures Quality and value of the training business pipeline. Acquisition and development of corporate and institutional clients. Conversion of qualified opportunities into training programs, contracts, or partnerships. Growth in training revenue and/or sponsored training opportunities. Development of sustainable industry partnerships. Successful development and launch of new training programs and solutions. Quality and commercial viability of business cases and proposals. Successful delivery of assigned business development and cross-functional projects. Contribution to the institution's industry relevance, growth, and long-term sustainability.<br>This is a confidential search. The organization's identity will be disclosed at the appropriate stage of the recruitment process to shortlisted candidates.

Role Description This is a full-time, on-site Training and Quality Manager role based at Wooden Coffee in Riyadh, Saudi Arabia. The role is responsible for designing, delivering, and continuously updating training programs for baristas, supervisors, and support staff, while ensuring consistent service standards and product quality across all locations. Day-to-day responsibilities include assessing training needs, developing training materials and Standard Operating Procedures (SOPs), leading workshops and on-the-job coaching, and monitoring employee performance against defined quality standards and KPIs. The Training and Quality Manager will conduct regular store audits, review customer feedback, and collaborate with Operations leadership to implement process improvements and corrective actions. The role will also be responsible for maintaining training records, preparing reports on training effectiveness and quality trends, and supporting new store openings and onboarding initiatives to ensure teams are aligned with Wooden Coffee’s brand standards, safety requirements, and hygiene practices.<br><br>Qualifications Bachelor’s degree in Business Administration, Hospitality Management, Education, or a related field is preferred. Minimum of 3 years of experience in the Food & Beverage (F&B) sector, preferably within the coffee or café industry. Experience in developing, delivering, and evaluating training programs, ideally within hospitality, retail, or food and beverage environments. Strong background in quality assurance, including developing standards, conducting audits, and implementing continuous improvement initiatives. Proficient in preparing training content, manuals, and Standard Operating Procedures (SOPs), with the ability to facilitate workshops and coach team members at different levels. Excellent communication and interpersonal skills, with the ability to motivate employees, provide constructive feedback, and build strong cross-functional relationships. Strong organizational and time-management skills, with attention to detail and the ability to manage multiple training and quality projects simultaneously. Familiarity with health, safety, food hygiene, and operational standards relevant to coffee shops and food service operations. Ability to analyze performance data and customer feedback to identify trends, gaps, and opportunities for improvement, and recommend practical, data-informed solutions. Ability to work on-site in Riyadh, Saudi Arabia, with flexibility to visit different branches and support new store openings as needed. Prior experience in a supervisory or managerial role within a coffee shop, café, or restaurant environment is highly beneficial. Relevant professional certifications in training, quality management, or related fields are considered an advantage.

Primary objective:The Training and Development Manager is responsible for designing, implementing, and continuously improving the learning and development strategy across Misk Schools, ensuring that employees at all levels are equipped with the knowledge, skills, and competencies needed to perform effectively and grow within the organization. The role leads the full training cycle, from identifying development needs to designing, delivering, and evaluating high-impact learning programs.<br>Working closely with Human Resources leadership and department heads, the Training and Development Manager builds a culture of continuous learning that supports Misk Schools' strategic objectives, strengthens employee engagement and retention, and prepares talent for future leadership roles.<br>Areas of responsibility:Design and lead the annual Training and Development strategy and plan in alignment with Misk Schools' overall Human Capital strategy and objectives. Conduct regular Training Needs Analysis (TNA) across departments to identify skill gaps and development priorities. Design, develop, and deliver training programs and workshops covering technical, behavioral, and leadership competencies. Manage and continuously improve the new employee onboarding and induction program. Develop and oversee leadership and management development programs to build a strong internal talent pipeline. Select, manage, and evaluate external training providers, consultants, and vendors, ensuring quality and value for money. Manage the Training and Development budget, ensuring effective and efficient use of resources. Oversee the Learning Management System (LMS), ensuring content is kept up to date and that utilization is tracked and reported. Evaluate the effectiveness and impact of training programs using recognized evaluation models (e.g., Kirkpatrick), and report on training ROI. Collaborate with department heads and line managers to align training initiatives with performance management and career development plans. Support succession planning efforts by identifying high-potential employees and designing targeted development interventions. Ensure all mandatory and compliance-related training (e.g., safeguarding, health and safety, code of conduct) is completed and properly documented. Maintain accurate training records and certificates, and ensure compliance with relevant regulatory and accreditation requirements. Keep abreast of best practices, emerging trends, and innovations in learning and development, and recommend improvements accordingly. Prepare periodic reports and dashboards on training activities, participation, and outcomes for HR leadership and senior management. Undertake additional duties as and when required by the line manager.<br>Qualifications:Bachelor's Degree in Human Resources, Business Administration, Education, or a related field (essential). Master's Degree in Human Resources, Organizational Development, Education, or a related field (preferred). Professional certification in Training and Development (e.g., CIPD, ATD, SHRM-CP) is a plus (desirable).<br>Experience:+5 years' experience in training and development, learning and development, or organizational development roles.+2 years' experience in a supervisory or managerial capacity. Proven track record of designing, delivering, and evaluating effective training programs. Experience with Learning Management Systems (LMS) and e-learning tools. Experience within the education sector is preferred.<br>Skills, Knowledge and Abilities:Strong instructional design and facilitation skills. Excellent project and budget management skills. Strong analytical skills, with the ability to measure training effectiveness and return on investment (ROI). Excellent stakeholder management and relationship-building skills across all levels of the organization. Strong communication and presentation skills in both Arabic and English. Proficiency in Microsoft Office and Learning Management System (LMS) platforms. Ability to manage multiple priorities and work effectively under pressure. High level of confidentiality, professionalism, and attention to detail.

We're hiring Training and Development Manager (Food & Beverage sector ) for a group of Restaurants. <br>The company:It is a Saudi-based hospitality and food & beverage company established in 2010. It specializes in developing and operating F&B concepts, managing international franchises, and creating high-quality dining and customer experiences. The company also has a strong focus on events, celebrations, and catering services, with an emphasis on customer satisfaction, service excellence, and business growth.<br>Location: Riyadh, Saudi Arabia (multi-branch travel may be required) Reports to: Brand Development Manager<br>Key Responsibilities Design and deliver on-boarding programs for new hires Develop and maintain SOPs and training manuals for brand standards Roll out training for new menu items and service standards Conduct training needs assessments across branches Coach and evaluate staff performance against brand standards Track training KPIs (completion, performance, retention impact) Manage food safety/HACCP certification tracking for staff Ensure consistent brand execution across all Restaurants locations<br>Key Requirements3–5+ years' experience in F&B training & development Strong facilitation, coaching, and presentation skills Experience building SOPs and training materials from scratch Bilingual Arabic/English required Working knowledge of restaurant operations (FOH and BOH) Food safety/HACCP certification is a plus

Key Responsibilities<br>Provides advice on processes for enhancing employees’ knowledge of practical, technical, and behavioral aspects that contribute to increasing individual productivity, and carries out all activities and procedures related to employees’ scholarships and secondments in the organization. Provides advice on conducting an analysis of training needs based on the results of performance management and competency gaps that are identified, and developing a comprehensive training plan in coordination with agencies and general departments to ensure that performance gaps are addressed. Recommends tasks related to designing and implementing employee development programs based on the organization’s needs, in coordination with the organizational units in the organization. Recommends a mechanism for training scheduling procedures, employee registration, and training evaluation. Provides advice on following up on the implementation of training activities in accordance with the annual development plans prepared by them. Provides advice on evaluating the effectiveness of implemented training programs using multiple methodologies and methods. Recommends tasks related to reviewing the comments/views received regarding the necessary training programs and identifying possible opportunities for improvement in those programs. Provides advice on managing training invitations received from foreign entities outside the organization and coordinating with internal stakeholders to respond to the invitations and nominate qualified employees to participate in the training. Provides advice on managing certificates, archiving documents, and maintaining the database. Recommends a mechanism for following up with scholarship recipients, responding to their inquiries, and providing the necessary support. Provides advice on tasks related to managing the implementation of scholarship recipients’ requests, such as: extending the study period, postponement, changing the specialization, changing the university, etc. Recommends procedures for preparing reports related to academic learning that identify the key indicators for those activities. Contributes to the activities of preparing, analyzing, and presenting reports on the key indicators of the necessary training programs to the relevant stakeholders. Recommends tasks related to reviewing and approving scholarship applications. Provides advice on activities related to identifying, collecting, and analyzing the organization’s needs for educational qualifications and academic specializations, and preparing an annual plan for this that includes determining the number of seats and the mechanism for distributing them among the organization’s sectors. Complies with the organization’s work controls and conduct, cybersecurity policies, and the procedures of the organizational unit. Performs any other tasks assigned by direct supervisors.<br><br>Required Experience Minimum of 6 years of experience in a relevant field.<br>Education Bachelor’s degree in Human Resources or any related field.

About us<br>Zofeur is an on-demand mobility platform for all your car-related needs.<br>Our on-demand platform offers a wide range of services, including hiring a personal driver, picking up and dropping off your car at the garage, arranging for RTA vehicle inspection, moving your car, and many more services coming up soon. Plus, with our fleet of professional drivers, you can get any of these services at your doorstep within 20 minutes. Don't waste your valuable time on car-related tasks - let us handle everything for you. Zofeur is a lifestyle platform serving anyone who does not want to compromise time, money, and comfort.<br><br>At Zofeur, we are not for the faint of heart. We are a team of go-getters, innovators, and game-changers who thrive in a fast-paced and competitive environment. We are constantly pushing the boundaries and raising the bar in our industry, and we are looking for like-minded individuals to join us on this journey.<br>Our company was founded on the belief of making chauffeur service, luxury service today, a daily necessity. This drives everything we do; from the products and services we offer to the way we approach our work and interact with our customers.<br>We are always looking for talented and motivated professionals to join our team. If you are looking to make a difference and be a part of a company that is making waves in the industry, we encourage you to apply for one of our open positions.<br>Come join us and be a part of something great!<br><br>Responsibilities Identify training needs by evaluating strengths and weaknesses Build training program and prepare teaching plans Direct structured learning experiences and monitor their quality results Acclimate new hires to the business and conduct orientation sessions Deliver training courses Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior Periodically evaluate ongoing programs to ensure that they reflect any changes<br><br>Requirements BS degree in Education, Training, HR or related field Proven experience in designing multiple training events Proven ability to master the full training cycle Familiarity with traditional and modern training methods, tools and techniques Ability to present complex information to a variety of audiences Proficiency in MS Office and in database software Strong written and verbal communication skills<br><br>If you feel this job ad describes the company you want to work for, don't hesitate. We would love to speak with you. Team members who demonstrate exceptional results are rewarded with a fast-track career.<br>Would like to know more about Zofeur?<br>Like us on Facebook at https://www.facebook.com/Zofeur. Follow us on Instagram at https://www. Instagram.com/Zofeur Follow us on Linked In at https://www.linkedin.com/company/Zofeur Visit us at https://www.zofeur.com/

<p>Responsible to maintain all the training tasks and requests as directed.</p><p>Fulfilling tasks set out as directed.</p><p>Attending meetings and taking minutes.</p><p>Performing research at upon request.</p><p>Participating on the determined projects as requested.</p><p>Responding to the department needs and assigned tasks.</p><p>Maintaining records for reports or any requested documents</p><p>Assisting team members on their tasks as directed.</p><p>Perform any other directions as requested by the line manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fresh graduate</li><li>Excellent verbal and written communication skills.</li><li>Excellent skills on Microsoft Office.</li><li>Ability to multitask.</li><li>Good English skills.</li><li>Problems solving skills.</li><li>Effective organizing skills</li></ul>

<h3 >About Philip Morris International</h3> <p >Philip Morris International is undergoing a transformation focused on developing Smoke-Free products. This initiative aims to improve the lives of a billion adult smokers worldwide by replacing traditional cigarettes with less harmful alternatives. The company seeks individuals who are inquisitive, creative, and results-driven to contribute to this strategic shift.</p> <h3 >The Coop Training Program</h3> <p >The Coop Training program at Philip Morris International offers an opportunity for ambitious students to gain practical experience. This program is specifically designed for students whose university curriculum requires a COOP internship as part of their graduation requirements. It provides a structured environment to apply academic knowledge within a real business setting.</p> <h3 >Role and Contributions</h3> <p >As a Coop Trainee, you will work alongside experienced professionals, contributing to impactful projects. This part-time role allows trainees to develop valuable professional skills and gain exposure to operations within a leading multinational organization. The program is suitable for individuals with 0-1 years of prior experience, focusing on foundational development and practical application.</p> <h3 >Candidate Profile</h3> <p >We are seeking motivated students who are eager to learn, collaborate, and contribute to a dynamic work environment. Ideal candidates are inspired by the prospect of working for a company focused on innovative products that aim to transform societal perceptions of tobacco. Successful trainees will demonstrate inquisitiveness, creativity, and a results-driven approach, aligning with the company's vision of a Smoke-Free future.</p> <h3 >Program Outcomes</h3> <p >Participation in the COOP program extends beyond fulfilling academic requirements. It serves as an opportunity to build practical expertise, expand professional networks, and establish a foundation for a future career. Trainees will gain insights into the workings of a global organization and contribute to initiatives aimed at less harmful alternatives.</p> <h3 >Location</h3> <p >This Coop Training position is located in Jeddah, Makkah, Saudi Arabia.</p>

Training Manager Restaurants Division · Jeddah head office · Full-time Al Mataem International is a growing multi-brand restaurant group in Saudi Arabia, expanding across the Kingdom. We're hiring a Training Manager to build the people engine behind every branch — turningnew hires into confident, standard-ready teams, and making sure every new opening launches fullytrained. What you'll do● Design and run onboarding and role-based training for front- and back-of-house teams.● Build and maintain SOP-based training and certification, in Arabic and English.● Own new-branch opening training so every launch is fully staffed and ready.● Turn mystery-shopper and complaint insights into targeted, practical training.● Track completion, certification and training impact, and report to the Head of Restaurants. What you bring● 4–6 years in F&B / hospitality training, including 2+ in a training-lead role (multi-branchpreferred).● A proven record of building training programmes and supporting new-branch openings.● Fluent Arabic and English, with strong facilitation and coaching skills.● Food-safety certification (HACCP / Level 3) is a plus.● Based in — or able to relocate to — Jeddah, and open to regular travel to Riyadh. Why join A scaling group where training directly shapes the guest experience — real ownership, real impact, androom to grow with us. Location: Jeddah head office, with regular travel to Riyadh. To apply: send your CV to recruitment@zad-ksa.com with “Training Manager” in the subject line.

<p>At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. This role is part of Alcon's Training &amp; Development function, a team that enhances employee skills, knowledge, and performance to align with the company's strategic goals and help our people and the world see brilliantly. The Manager, Sales Training / Product Coaching leads the development and delivery of specialized sales training programs and product coaching to enhance sales team capabilities in technical selling, product knowledge, and customer engagement. Also, provides expert pre-sales support, product demonstrations, and ongoing client assistance to drive solution adoption and sales success for Vision Care products in Saudi Arabia while based in Jeddah. Specifics include: Ensure uninterrupted business operations and lead sales support areas like sales training, analytics, and sales operations Provide crucial support to Sales and Key Account Management in Sales Administration and Customer Service Develop an effective sales support team through training, coaching, or management of key commercial programs Plan, oversee, and lead training projects from ideation through completion for Alcon Distributor partners Develop and implement a training program, including sales techniques, product information, and role play</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 5 years of experience in a similar role</li><li>Educational background: Optometrist</li><li>Strong optometry knowledge and familiarity with vision care products</li><li>Adaptable and flexible mindset, able to work effectively with diverse internal and external stakeholders at various levels</li><li>Training experience in the field would be highly valued</li><li>Valid driving license and Saudi nationality</li><li>Excellent communication skills</li></ul>

‏⁦The Training Center Manager is responsible for the overall leadership, operations, and regulatory compliance of the vocational/technical training center of GGAS Aviation Services. The role owns strategic planning, TVTC and HRDF compliance, program quality, staff leadership, and business performance, ensuring the center delivers accredited training aligned with Saudi labor market needs - with a focus on the aviation industry but not limited to - and Vision 2030 workforce development objectives.<br>⁩<br>⁦⁩المسؤوليات⁦⁩• Develop and execute the training center's strategic and annual operating plan, aligned with TVTC (Technical and Vocational Training Corporation) accreditation standards and Saudi Arabia's Vision 2030 workforce development goals.• Oversee day-to-day center operations, including scheduling, facilities, enrollment, student services, and administrative functions.• Ensure full regulatory compliance with TVTC licensing requirements, HRDF (Human Resources Development Fund) funding programs, and Ministry of Human Resources and Social Development (MHRSD) labor regulations.• Design, review, and continuously improve vocational/technical training programs and curricula to match labor market demand and employer needs.• Recruit, lead, and develop trainers, coordinators, and administrative staff; oversee trainer certification and continuous professional development.• Establish and monitor quality assurance frameworks, tracking KPIs such as course completion rates, trainee satisfaction, assessment outcomes, and graduate employment/placement rates.• Manage the center's budget, including cost control, HRDF funding applications, and revenue generation through corporate partnerships and program fees.• Build and maintain relationships with government bodies (TVTC, HRDF, MHRSD), employers, and industry partners to support placement pipelines and sponsorship.• Drive enrollment through marketing, outreach, and community engagement initiatives.• Maintain accurate records and reporting for internal management and regulatory audits.• Ensure health, safety, and facility standards are met across all training areas and workshops.⁦⁦⁩المؤهلات⁦⁩• Bachelor's degree in Education, Business Administration, Human Resources, Engineering, or a related field (Master's degree preferred).• Minimum 7 years of experience in vocational/technical education, training center management, or workforce development, including at least 3 years in a leadership role.• Demonstrated experience with TVTC accreditation processes and regulatory compliance in Saudi Arabia.• Working knowledge of HRDF funding programs and application processes.• Fluency in both Arabic and English (spoken and written) is required.• Saudi national, in line with Nitaqat/Saudization requirements for this role.• Strong leadership, budget management, and stakeholder relationship skills.• Proficiency in MS Office and training/learning management systems.<br>Preferred Qualifications• Recognized training or vocational education certification (e.g., TVTC-recognized credential, CIPD, or equivalent).• Prior experience managing HRDF-funded or TVTC-licensed training programs.• Experience developing partnerships with private-sector employers for graduate placement. Compliance & Regulatory Notes This role requires ongoing compliance with TVTC licensing and accreditation standards, HRDF funding and reporting requirements, and MHRSD labor law, including Nitaqat/Saudization workforce ratios applicable to the hiring entity. Language Requirement Bilingual Full proficiency in Arabic and English is mandatory, covering both spoken communication and written documentation/reporting.⁦<br>⁩⁦⁩

<p>The trainee will be responsible for performing assigned administrative tasks within the school environment , supporting the daily administrative operations of the school, and assisting with coordination and organizational activities. The role includes organizing documents and information, coordinating administrative tasks, and providing general support to the school s administrative team.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements</h2><ul><li>An official university letter confirming the requirement for cooperative training.</li><li>The training must be part of the student's academic graduation requirements.</li><li>Good organizational and communication skills.</li><li>Ability to coordinate, organize, and perform assigned administrative tasks.</li></ul>

ROLE SUMMARYDrives the execution of sport-focused training programs, onboarding, and athlete development initiatives across stores. This includes store-wide training plans, store visits, and execution of in-store training courses to ensure consistent delivery and impact. Ensures seamless coordination of training logistics, content, and delivery while partnering with store teams, HR, and key stakeholders to maintain alignment and execution excellence. Support in building a strong culture of continuous learning, identifying performance gaps, and activating training solutions that elevate athlete performance, enhance consumer experience, and drive business results.<br>KEY RESPONSIBILITIESTraining Strategy & Execution: Develops and executes store-wide training plans, including store visits and in-store training delivery, aligned with seasonal sport priorities. Coordinates end-to-end training rollout across stores, offices, and distribution centers, ensuring smooth execution and follow-through. Content & Learning Experience: Adapts global content into locally relevant, sport-focused training while maintaining consistency in learning outcomes. Delivers engaging learning experiences that strengthen product knowledge, selling skills, and service standards. LMS & Reporting:Manages LMS, training data, and records, ensuring accurate tracking of completion and participation. Provides regular reporting on training coverage, effectiveness, and impact. Stakeholder Collaboration & Needs Analysis:Partners with Store Managers, Ops & Area Managers, and HR to identify training needs and close capability gaps. Ensures clear communication and alignment on training plans and expectations. Onboarding & Development:Supports On-boarding and continuous development through structured learning, coaching, and on-floor experience. Performance & Continuous Improvement:Tracks training effectiveness, gathers feedback, and applies insights to continuously improve learning impact and business performance.<br>QUALIFICATIONS AND REQUIREMENTSBachelor’s degree in human resources, Business Administration, Psychology, or related field.2–4 years of experience in HR, training coordination, or retail learning roles. Exposure to retail operations or front-line training is an advantage. Experience with LMS systems, training logistics, or facilitation preferred. Strong communication and presentation skills. Good planning and organizational skills. Ability to facilitate basic training sessions. Familiarity with LMS platforms and e-learning tools. Proficiency in MS Office (Power Point, Excel, Word). Ability to manage multiple tasks in a fast-paced environment. Basic understanding of learning cycles, TNA, and training evaluation.