Ticket Agent Jobs in Saudi
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Conduct in-depth product demonstrations tailored to client needs, showcasing technical features and benefits to drive interest.</li><li>Collaborate with the sales team to identify customer requirements and tailor solutions that meet their business objectives.</li><li>Prepare and deliver compelling technical presentations that articulate complex concepts in a clear, engaging manner.</li><li>Provide expert advice on product applications, ensuring customers understand how to maximize the value from their investment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Computer Science, or a related technical field is essential.</li><li>A minimum of 3-5 years of experience in a technical sales or engineering role, preferably in the technology sector.</li><li>Professional certifications related to sales engineering or specific technologies, such as Cisco or AWS certifications, are highly desirable.</li><li>Experience in software solutions or hardware systems relevant to the company's offerings is crucial.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Conduct in-depth product demonstrations tailored to client needs, showcasing technical features and benefits to drive interest.</li><li>Collaborate with the sales team to identify customer requirements and tailor solutions that meet their business objectives.</li><li>Prepare and deliver compelling technical presentations that articulate complex concepts in a clear, engaging manner.</li><li>Provide expert advice on product applications, ensuring customers understand how to maximize the value from their investment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Computer Science, or a related technical field is essential.</li><li>A minimum of 3-5 years of experience in a technical sales or engineering role, preferably in the technology sector.</li><li>Professional certifications related to sales engineering or specific technologies, such as Cisco or AWS certifications, are highly desirable.</li><li>Experience in software solutions or hardware systems relevant to the company's offerings is crucial.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>What You'll Be Doing:</b></p><ul> <li> <p>Leads full-time, part-time, and collateral duty project and program SH&E specialists in implementing work plans and the company s risk management practices.</p> </li> <li> <p>Represents the business unit SH&E director on project or program worksites.</p> </li> <li> <p>Advises and assists project manager, program manager and/or other project and program personnel in conforming to Parsons Environmental, Safety, Health, and Risk Program (ESHARP) management system and Parsons policies and procedures.</p> </li> <li> <p>Develops site-specific work plans, SH&E compliance programs, training programs, and orientation plans fully conforming to relevant SH&E regulations, Parsons ESHARP management system, and client requirements.</p> </li> <li> <p>Collaborates with project and program managers to evaluate (sub)contractors SH&E performance, planning, and culture to be consistent with the company s risk management practices and core values.</p> </li> <li> <p>Audits projects and programs and their worksites against corporate standards; creates and submits written audit reports.</p> </li> <li> <p>Inspects worksites to detect hazards and provides expertise to project personnel to eliminate/control the SH&E risks associated with exposure to the hazards; creates and submits written inspection reports.</p></li> <li> <p>Implements Parsons occupational injury and incident reporting and management processes.</p> </li> <li> <p>Initiates and conducts thorough incident investigations and root cause analyses using defensible protocols.</p> </li> <li> <p>Collaborates with project or program managers, craft workers, and other project or program personnel to identify effective corrective actions; creates and submits comprehensive investigation reports and lessons learned.</p> </li> <li> <p>Performs trends analyses on audit findings, inspection findings, and incident reports; creates and submits regular analysis reports.</p> </li> <li> <p>Represents Parsons during external regulatory or loss control inspections of project or program worksites.</p> </li> <li> <p>Assists with risk assessments for upcoming work and provides SH&E subject matter expertise to work planning processes.</p> </li> <li> <p>Seeks active and personal participation from the project or program manager, craft workers, and other project or program personnel to identify SH&E improvements and to implement the improvements.</p> </li> <li> <p>Assists the project or program manager with new hire orientation.</p> </li> <li> <p>Performs regulatory and best practice SH&E training.</p> </li> <li> <p>Creates and maintains SH&E training records.</p> </li> <li> <p>Participates in routine safe work briefings with craft, office, and (sub)contractor workers.</p> </li> </ul> <p><b>What Required Skills You'll Bring:</b></p> <ul> <li> <p>Bachelor's Degree in Occupational Safety and Health or related field (or equivalent experience).</p> </li> <li> <p>10+ years of related work experience in the field of Health and Safety, including some supervisory experience.</p> </li> <li> <p>Certified Safety Professional (CSP) or Certified Industrial Hygienist (CIH) is preferred.</p> </li> </ul> <p><b>What Desired Skills You'll Bring:</b></p> <ul> <li> <p>Extensive knowledge of Federal and State health and safety regulations and reporting procedures.</p> </li> <li> <p>Advanced knowledge of safety-related national consensus standards (e.g., ANSI, NFPA).</p> </li> <li> <p>Exceptional interpersonal, oral, and written communication skills.</p> </li> <li> <p>Ability to perform in a supervisory/managerial capacity.</p> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Job Description:</b></p> <p>Parsons is looking for an exceptionally talented HSE Manager (Saudi National) to join our site team on a major public realm development in Diriyah, which includes a series of iconic and neighborhood parks, open spaces, and over 55 kilometers of streetscape. The objective of this program is to create a vibrant, inclusive environment that enhances livability, accessibility, and community well-being.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Role Purpose</strong></p><p>Lead the development and delivery of interactive maker space programs focused on crafts, creativity, and hands-on cultural experiences.</p><p><strong>Key Responsibilities</strong></p><p><strong>Program Design & Experience Development</strong></p><ul><li>Design hands-on, interactive maker space programs aligned with cultural themes</li><li>Develop workshops, demonstrations, and creative experiences for different audiences</li><li>Ensure diversity and accessibility of creative offerings</li></ul><p><strong>Artisan & Facilitator Management</strong></p><ul><li>Identify and onboard artisans, creators, and facilitators</li><li>Manage schedules, participation, and delivery of workshops</li><li>Ensure quality and consistency across all sessions</li></ul><p><strong>Operational Readiness & Setup</strong></p><ul><li>Ensure readiness of maker spaces, including tools, materials, and safety measures</li><li>Coordinate with Operations and FM for setup and maintenance of spaces</li><li>Manage resource planning and replenishment</li></ul><p><strong>Program Delivery & Visitor Engagement</strong></p><ul><li>Oversee delivery of workshops and interactive sessions</li><li>Ensure high levels of participation and engagement</li><li>Maintain safety and quality during all activities</li></ul><p><strong>Performance Monitoring</strong></p><ul><li>Track participation rates and engagement levels</li><li>Adjust workshop offerings based on demand and feedback</li></ul><p><strong>Key Success Metrics</strong></p><ul><li>Participation in workshops</li><li>Engagement levels</li><li>Quality of experience</li><li>Deliver asset operating budget</li></ul><p><strong>Required Skills & Competencies</strong></p><ul><li>Experience in creative programming or workshops</li><li>Understanding of crafts, making, or cultural production</li><li>Facilitation and coordination skills</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>- 5 8+ years of experience, with a strong background in creative programming, workshop delivery, or hands-on cultural and educational experiences</p><p>- Proven experience designing and delivering interactive, hands-on programs, workshops, or maker space activities</p><p>- Strong understanding of creative disciplines, such as crafts, design, traditional making, or cultural production</p><p>- Ability to develop engaging, accessible experiences for diverse audience groups (families, youth, adults)</p><p>- Experience working with: </p><p>o Artisans and craftspeople </p><p>o Creative practitioners and facilitators </p><p>- Ability to identify, onboard, and manage workshop facilitators and contributors </p><p>- Experience coordinating multiple facilitators delivering parallel sessions</p><p>- Proven ability to deliver interactive experiences in public-facing environments</p><p>- Experience managing high visitor engagement environments with continuous participation</p><p>- Strong facilitation and communication skills to engage audiences directly</p><p>- Experience managing environments involving: </p><p>o Tools, materials, and equipment </p><p>o Hands-on participation by visitors </p><p>- Strong awareness of health, safety, and risk management in workshop environments </p><p>- Ability to ensure safe, controlled, and well-supervised delivery of activities</p><p>- Experience managing physical creative spaces or studios, including setup, layout, and flow</p><p>- Ability to plan and manage materials, inventory, and resource usage</p><p>- Experience coordinating space utilization for multiple simultaneous activities</p><p>- Experience in: </p><p>o Maker spaces, innovation labs, or creative hubs </p><p>o Museums, cultural institutions, or interactive exhibitions </p><p>o Festivals or public engagement programs </p><p>- Exposure to traditional crafts or cultural making practices is highly preferred</p><p></p></section>
We are looking for Biomedical Technician to join our team at Dammam.<br>Requirements:Diploma or Associate Degree in Biomedical Equipment Technology or related field. Minimum 2 years of relevant experience. Hands-on experience in maintenance and repair of biomedical equipment. Experience with one or more of the following:Dental equipment ICU & Life Support equipment Operating Room (OR) equipment CSSD equipment Ultrasound & X-Ray systems Ability to perform routine inspections, testing, calibration, and preventive maintenance. Good understanding of healthcare safety and compliance standards.
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<p>The ability to manage kitchen sections with high efficiency and ensure operational flow during events.</p><p><br></p><p>Ability to manage kitchen sections with discipline, ensuring smooth production flow and readiness for event-driven operations.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>6 - 8+ years’ experience in professional kitchens, with experience in senior or supervisory culinary roles</li><li>Formal culinary training or recognised professional certification</li><li>Experience in high-volume or large-scale food operations is an advantage</li><li>Strong understanding of section management, kitchen workflows, and production execution</li><li>Experience working with live or event-driven environments is preferred</li></ul></div>
About Al-Muhanna Pharmacies Group Al-Muhanna Pharmacies Group is one of the established pharmacy groups in the Eastern Province of Saudi Arabia. As part of our digital expansion and operational development, we are looking for a detail-oriented and highly organized Data Entry & E-commerce Product Listing Specialist to support our e-commerce, purchasing, inventory, and product data operations. The successful candidate will be responsible for entering and maintaining accurate product information, creating new item codes, uploading products across e-commerce platforms, processing purchase invoices, and ensuring data accuracy across internal systems and online sales channels.<br><br>Key Responsibilities Enter and update product information accurately in the company’s ERP, inventory, or accounting systems. Create and assign codes for new products and ensure that each item is correctly classified. Add and publish products across e-commerce platforms, including:Amazon Saudi Arabia Noon Trendyol Salla Other current and future online sales channels Create and update product listings, including:Product titles Product descriptions Key features Categories Brand names SKU and barcode information Prices Stock quantities Product images Product specifications Enter purchase invoices into the company’s system accurately and within the required timeframe. Verify purchase invoices against purchase orders, received quantities, product codes, prices, discounts, taxes, and supplier information. Coordinate with the purchasing, warehouse, accounting, and e-commerce teams to resolve invoice or product data discrepancies. Maintain accurate product master data, including item names, barcodes, SKUs, categories, brands, suppliers, costs, selling prices, and tax information. Review new products before activation to ensure that all required information is complete and accurate. Update prices, stock availability, product content, and product status across all platforms. Monitor inactive, suppressed, rejected, or incomplete product listings and support the resolution of listing issues. Ensure that product information is consistent across internal systems and all e-commerce platforms. Upload products individually or through bulk templates and Excel files. Organize product images and documents using product codes, SKUs, or international barcodes. Identify duplicate products, incorrect codes, missing information, or pricing discrepancies. Prepare daily and weekly reports related to:New products created Products uploaded Purchase invoices entered Incomplete product data Rejected or inactive listings Data correction requirements Maintain confidentiality and accuracy when handling company, supplier, pricing, and product information. Support the e-commerce team with catalog maintenance, promotions, price updates, and inventory synchronization. Perform any other related data entry, product catalog, purchasing, or e-commerce operational tasks assigned by management.<br><br>Required Qualifications Diploma or bachelor’s degree in Business Administration, Accounting, Information Systems, E-commerce, Supply Chain, or a related field. Minimum of 1–3 years of experience in data entry, product listing, inventory data, purchasing operations, or e-commerce catalog management. Previous experience in adding and managing products on e-commerce platforms is highly preferred. Good knowledge of Microsoft Excel, including:Data entry Sorting and filtering Basic formulas Product templates Bulk uploads Good typing skills in both Arabic and English. High level of accuracy and attention to detail. Ability to handle large volumes of product and invoice data. Good understanding of SKU codes, barcodes, product categories, pricing, inventory, and purchase invoices. Ability to identify errors, missing information, and duplicate records. Strong organizational and time-management skills. Ability to coordinate effectively with purchasing, warehouse, accounting, and e-commerce teams. Good written and verbal communication skills in Arabic and English.<br>Preferred Qualifications Experience using Amazon Seller Central, Noon Seller Lab, Trendyol, or Salla. Experience with ERP, accounting, inventory management, or point-of-sale systems. Previous experience in pharmacies, healthcare, cosmetics, FMCG, retail, or consumer products. Familiarity with VAT invoices, purchase orders, supplier invoices, and goods-receiving processes. Experience using Excel bulk-upload templates for product listings. Basic knowledge of product content optimization and marketplace listing requirements. Ability to edit or resize basic product images is an advantage.<br>Key Competencies Accuracy and attention to detail Fast and accurate data entry Product catalog management Invoice entry and verification Product coding and classification Excel and spreadsheet skills Ability to meet deadlines Team coordination Problem-solving Confidentiality and reliability
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<p><b>Date Posted:</b></p><br><br>2026-06-05&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-401 ~ 401 Jan Davis Dr NW ~ JAN DAVIS 401<p><b>Position Role Type:</b></p><br><br>Unspecified<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret<p><b>Security Clearance Status: </b></p><br><br>Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date<br><br><p>At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. </p><br><br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p>The Integrated Solutions, Modeling, and Architecture (ISMA) center assesses, develops, and evaluates solution architectures for our customers’ largest, most complex challenges across all the operational domains. In the Operations and Mission Analysis Department you’ll be part of a special team that analyzes the world’s most challenging threats and helps define new capabilities to counter them, pushing the boundaries of innovation, and leading the industry in operational modeling and simulation using our purpose-built software.</p><br><br><br><p>As a team member in the Airborne Kill Chain AI/ML Section, you will join a high-performing team of engineers working with high-fidelity missile simulations to construct decision support systems used by the warfighter.</p><br><br><p>We are currently recruiting a Senior Simulation Analysis Engineer for an onsite role in Huntsville, AL.</p><br><br><br><p><b> What You Will Do</b></p><br><br><ul><li><p>Support the design, development, and/or utilization of high-fidelity digital simulation software in advanced technical computing environments.</p><br><br></li><li><p>Contribute to trade studies to assess system performance of weapons against a variety of threats in a variety of kill chain scenarios.</p><br><br></li><li><p>Contribute your knowledge of performance engineering practices, and procedures, to evaluate work across a wide range of intriguing computational problems to answer questions such as: what should be the next system improvement; or what is the effectivity of the missile against a single or multiple threats; or what counter measures should be considered to increase effectivity and/or survivability and other operational performance related questions.</p><br><br></li><li><p>Collaborate in a team environment, receiving input from the program, external customers, or team experts, and work on varied projects, as you determine, develop, and implement analytic approaches that will generate the supporting data to inform programmatic decisions.</p><br><br></li><li><p>Participate in the development and implementation of model-based solutions to power decision support systems, and participate in validation and testing models, software components and/or integrated systems.</p><br><br></li><li><p>Occasional travel as needed to support the customer/ Program. (<10% travel)</p><br><br></li></ul><br><p><b>Qualifications You Must Have</b></p><br><br><ul><li><p>Typically requires a degree in Science,Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.</p><br><br></li><li><p>Experience with MATLAB or Python</p><br><br></li><li><p>Experience in at least two of the following: Systems engineering life cycle, Software development and/or object-oriented design using C/C++ and/or Java.</p><br><br></li><li><p>Experience with either Artificial Intelligence (AI), Machine Learning (ML), Surrogate Modeling, or Computation on high-performance computing (HPC)</p><br><br></li><li><p>Active and transferable U.S. government issued interim Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. </p><br><br></li></ul><br><p><b>Qualifications We Prefer</b></p><br><br><ul><li><p>Advanced Degree in one of the following majors: Systems Engineering, Software Engineering, Operations Research, Electrical Engineering, Applied Mathematics, Industrial Engineering, Physics, or Aerospace Engineering. </p><br><br></li><li><p>Active Top Secret DoD clearance. </p><br><br></li><li><p>Experience in data analysis and statistics with large volumes of data. </p><br><br></li><li><p>Experience with AFSIM or other Simulation Modeling development, and/or analysis.</p><br><br></li><li><p>Experience conducting analyses and studies, including how to define and execute a study. </p><br><br></li><li><p>Strong written and verbal communication with peers, management, IT support, and customers</p><br><br></li></ul><br><p><b>What We Offer </b></p><br><br><ul><li><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. </p><br><br></li></ul><br><p><b>Learn More & Apply Now! </b></p><br><br><ul><li><p>Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. #LI-RH2</p><br><br></li></ul><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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About the Role<br>The Senior Software Project Manager will be responsible for leading end-to-end delivery of a software development project, with proven experience in managing ERP development or implementation initiatives.<br>Responsibilities Lead the end-to-end delivery of the project, from planning and requirements gathering through deployment and post-launch support. Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders and leadership. Manage and coordinate cross-functional teams including software engineers, business analysts, QA, and integration specialists. Develop and maintain project plans, schedules, budgets, and resource allocations. Identify, assess, and mitigate project risks, dependencies, and blockers to ensure on-time, on-budget delivery. Apply Agile/Scrum or hybrid project management methodologies to drive iterative development and continuous improvement. Ensure quality standards and software development best practices are followed throughout the project lifecycle. Facilitate communication between technical teams and business stakeholders to ensure alignment on requirements and priorities. Monitor project KPIs, track progress, and manage change requests and scope adjustments. Prepare regular project status reports, steering committee updates, and executive-level business reviews for leadership.<br><br>Qualifications Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field. Minimum of 7 years of experience in software project management, including at least 3 years managing ERP development or implementation projects. Proven hands-on experience managing a full ERP project lifecycle (e.g., SAP, Oracle, Microsoft Dynamics, Odoo, or custom-built ERP) is mandatory. Strong understanding of software development lifecycle (SDLC), system architecture, integrations, and database-driven enterprise applications. Solid experience with Agile, Scrum, or hybrid delivery methodologies; PMP, PRINCE2, or Agile certification is a strong plus. Demonstrated track record of delivering complex software projects on time, within scope, and within budget. Excellent leadership, stakeholder management, and problem-solving skills. Proficiency in project management tools (Jira, Azure Dev Ops, MS Project, or similar). Excellent communication skills in Arabic and English.
Job Title - NOC Engineer Location - Jeddah KSADuration - Permanent<br>Qualifications Education Bachelor’s degree in Telecommunications, Computer Science, Electronics, or related technical field. Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous. Experience2–5 years in NOC operations, telecom monitoring, satellite operations, or core‑network support. Experience working with signaling flows, routing tables, authentication paths, or mobile‑core elements. Hands‑on exposure to multi‑vendor NOC operations, incident workflows, and partner escalations. Required Technical Expertise Strong understanding of signaling (e.g., Diameter, SIP, NAS), routing fundamentals, and core‑network behavior. Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication). Experience analyzing logs, traces, routing tables, and event correlations across network elements. Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms. Basic understanding of satellite network components, gateways, or hybrid RAN‑core flows is a plus. Hands‑on with Linux, basic scripting (Python/Bash), and troubleshooting tools. Professional Skills Strong analytical skills and ability to diagnose issues under time pressure. Excellent communication for coordination with internal teams and partner NOCs. High attention to detail with disciplined documentation and tracking. Adaptability to shift‑based schedules and fast‑paced incident environments. Team‑oriented mindset with strong ownership of incident resolution and service quality. Technology Proficiency NOC and OSS/NMS tools (Zabbix, Grafana, Prometheus, Datadog, Solar Winds, or similar). Logging tools (Elastic, Splunk, Kibana) and packet analysis tools (Wireshark). Ticketing/ITSM tools (Service Now, Jira, Remedy). Basic scripting and automation familiarity (Python, Bash). Strong working knowledge of Excel, dashboards, and documentation tools.<br>Physical Requirements Ability to work in a shift‑based NOC environment, including nights or weekends based on rotation. Ability to remain attentive during extended monitoring sessions and incident bridges. Occasional travel for training, partner coordination, or operational readiness activities.
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<p><b>Key Responsibilities</b></p><br><p><b>CX Strategy & Leadership</b></p><br><ul><li>Define and own the <b>end‑to‑end CX vision, roadmap, and operating model</b></li><li>Act as the executive owner of customer outcomes across all functions</li><li>Embed customer centricity into strategic planning, governance, and KPIs</li></ul><p><b>Performance & Outcomes</b></p><br><ul><li>Own CX performance metrics (NPS, CSAT, CES, complaints, retention)</li><li>Translate customer insights into enterprise‑wide improvement priorities</li><li>Report CX performance and risks to executive leadership</li></ul><p><b>Cross‑Functional Enablement</b></p><br><ul><li>Partner with Operations, Medical, IT, Digital, Compliance, and Sales</li><li>Champion CX investment cases and prioritize improvement initiatives</li><li>Lead CX culture, capability building, and leadership engagement</li></ul><p><b>Governance & Compliance Oversight</b></p><br><ul><li>Ensure CX practices comply with healthcare, privacy, and regulatory requirements</li><li>Sponsor CX governance forums and decision frameworks</li></ul><p><b>Experience & Skills</b></p><br><ul><li>10+ years in CX, Operations, Strategy, or Transformation</li><li>Senior leadership experience in healthcare, insurance, or regulated services</li><li>Proven CX transformation and stakeholder influence</li><li>Strong commercial, regulatory, and customer advocacy balance</li></ul><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span>We are seeking a results-driven Sales Engineer / Consultant to join our team in Riyadh.<br> The ideal candidate should have experience in cybersecurity service sales and the ability to support technical and commercial discussions with clients across Saudi Arabia.<br> This role requires someone with a strong understanding of cybersecurity services such as SOC, MDR, GRC, Compliance, Assurance, Vulnerability Assessment, Penetration Testing, and Security Consulting .<br> The candidate should be able to identify opportunities, understand client needs, coordinate with technical teams, and support the preparation of proposals and client presentations.<br> Key Responsibilities • Generate and qualify new sales opportunities in the Saudi market.<br> • Build and manage relationships with potential and existing clients.<br> • Understand client cybersecurity needs and recommend suitable services.<br> • Support technical discussions, presentations, and proposal preparation.<br> • Coordinate with internal technical teams to prepare scopes of work and pricing inputs.<br> • Follow up on leads, proposals, and sales opportunities.<br> • Maintain accurate pipeline updates and sales activity reports.<br> • Support business growth across cybersecurity services and consulting offerings.<br> • Bachelor’s degree in IT, Cybersecurity, Computer Science, Engineering, Business, or a related field.<br> • 2–3 years of experience in sales, presales, business development, or consulting.<br> • Experience in service sales is required; cybersecurity services experience is highly preferred.<br> • Technical understanding of one or more of the following: • SOC / MDR • GRC / Compliance • Assurance Services • Vulnerability Assessment / Penetration Testing • Cybersecurity consulting • Good understanding of the Saudi market is preferred.<br> • Strong communication, negotiation, and client management skills.<br> • Ability to work independently and follow up professionally.<br> • Arabic and English communication skills are preferred.<br> Preferred Qualifications • Previous experience in a cybersecurity company, IT services company, or consulting firm.<br> • Existing client network in Riyadh or Saudi Arabia.<br> • Familiarity with Saudi cybersecurity regulations or frameworks such as NCA, SAMA, or CST is a plus.<br> • Experience supporting proposals, RFPs, or technical-commercia</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Description:</strong></p>
<p>Responsible for ensuring the safety of the airport environment through effective response to aircraft emergencies, firefighting, rescue operations, and hazardous material incidents. The candidate will possess a strong sense of duty, exceptional problem-solving skills, and the ability to perform under pressure in challenging situations. </p>
<p><strong>Qualifications:</strong></p>
<ul> <li>High School graduate or equivalent. </li> <li>International Fire Service Accreditation Congress certification (IFSAC), DoD and/or ProBoard. </li> </ul>
<ol> <li>Firefighter I and II</li> <li>ARFF Firefighter</li> <li>Hazardous Materials Awareness and Operations</li> <li>Apparatus Driver Operator ARFF</li> <li>Apparatus Driver Operator Pumper</li> <li>Apparatus Driver Operator MWS</li> <li>Public Telecommunicator I and II</li> <li>ICS 100, 200, 700, and 800</li> <li>CPR/AED</li> <li>Emergency Medical Technician - Basic (EMT-B) issued by a State Agency, or the National Registry</li> </ol>
<p><strong>Skills:</strong></p>
<ul> <li>Minimum of 3 years firefighting experience in a civilian or military firefighting role. </li> <li>Considerable knowledge of egress and safety procedures of various military and civilian rotary wing aircraft, and structural fire/alarm detection / suppression systems. Expert knowledge of aircraft rescue and firefighting techniques, practices, and equipment, as well as first aid and CPR. </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications:</strong></p>
<ul> <li>High School graduate or equivalent. </li> <li>International Fire Service Accreditation Congress certification (IFSAC), DoD and/or ProBoard. </li> </ul>
<ol> <li>Firefighter I and II</li> <li>ARFF Firefighter</li> <li>Hazardous Materials Awareness and Operations</li> <li>Apparatus Driver Operator ARFF</li> <li>Apparatus Driver Operator Pumper</li> <li>Apparatus Driver Operator MWS</li> <li>Public Telecommunicator I and II</li> <li>ICS 100, 200, 700, and 800</li> <li>CPR/AED</li> <li>Emergency Medical Technician - Basic (EMT-B) issued by a State Agency, or the National Registry</li> </ol>
<ul> <li>Minimum of 3 years firefighting experience in a civilian or military firefighting role. </li> <li>Considerable knowledge of egress and safety procedures of various military and civilian rotary wing aircraft, and structural fire/alarm detection / suppression systems. Expert knowledge of aircraft rescue and firefighting techniques, practices, and equipment, as well as first aid and CPR. </li> </ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job description</p><p><br></p><p><b>About Zanovah Middle East</b></p><p><br></p><p>Zanovah Middle East works with growing companies to identify where execution gaps are costing the business money, time, leadership capacity, and ROI. Our 14-day operational diagnostic helps Saudi companies identify where growth, AI investment, and leadership intent are getting stuck at the management layer — before it becomes lost profit, inconsistent execution, or leadership overload.</p><p><br></p><p><b>Role Overview</b></p><p>We are looking for selected Strategic Referral Partners in Saudi Arabia who already have trusted access to CEOs, COOs, business owners, board members, or senior decision-makers.</p><p><br></p><p>This is not a cold-calling role.</p><p>This is not a full-time employment role.</p><p>This is a selective referral partnership for professionals who can make warm, trusted introductions to Saudi business leaders who may benefit from Zanovah’s diagnostic.</p><p><br></p><p><b>What You Will Do</b></p><p>Your role is simple:</p><ul><li>Identify Saudi CEOs, COOs, or senior leaders who may be facing growth, execution, AI ROI, or operational performance challenges</li><li>Make a warm introduction to Zanovah Middle East</li><li>Briefly explain why the conversation may be relevant</li><li>Allow Zanovah to handle the full consultation, proposal, diagnostic, and client relationship from there</li></ul><p><br></p><p>No cold calling.</p><p>No sales targets.</p><p>No daily reporting.</p><p>No employment commitment.</p><p>No visa requirement.</p><p>No exclusivity.</p><p><br></p><p><b>Ideal Partner Profile</b></p><p>This opportunity is ideal for professionals who already speak with or have access to Saudi business leaders, including:</p><ul><li>Business consultants</li><li>Senior sales professionals</li><li>Account managers</li><li>Executive assistants to CEOs</li><li>HR or recruitment professionals</li><li>Finance, legal, or advisory professionals</li><li>Industry networkers</li><li>Former executives or senior managers</li><li>Professionals connected to Saudi family businesses or mid-market companies</li></ul><p><br></p><p><b>Target Client Profile</b></p><p>The ideal client introduction would be a Saudi-based company facing one or more of the following:</p><ul><li>Growth is happening, but execution is inconsistent</li><li>Senior leadership is too involved in daily follow-up</li><li>AI, ERP, or systems investment is not showing clear ROI</li><li>Departments are working hard but not aligned</li><li>Decisions are slow or frequently escalated</li><li>Saudization or expansion is creating management pressure</li><li>Revenue is growing, but margin or operational discipline is not improving</li></ul><p><br></p><p><b>Compensation</b></p><p>This is a commission-based partnership.</p><p>Referral partners receive 20% commission on successful converted introductions.</p><p><br></p><p><b>Example:</b></p><p>If the introduced client signs a SAR 35,000 diagnostic, the referral partner earns SAR 7,000.</p><p>Commission is paid within 7 days after the client deposit is received.</p><p>There is no fixed salary, retainer, or guaranteed income.</p><p><br></p><p><b>Time Commitment</b></p><p>This role requires approximately 2–3 hours per month.</p><p>You are not expected to sell, present, negotiate, or manage the client.</p><p>Your role is limited to trusted introductions.</p><p><br></p><p><b>Requirements</b></p><ul><li>Existing professional network in Saudi Arabia</li><li>Ability to access or introduce CEOs, COOs, business owners, or senior decision-makers</li><li>Strong professional credibility</li><li>Good communication skills</li><li>Understanding of business, operations, leadership, or growth challenges</li><li>Ethical approach to referrals and relationship-building</li></ul><p><br></p><p><b>Preferred</b></p><ul><li>Existing relationships in logistics, manufacturing, facilities management, construction, healthcare, retail, financial services, or technology-led businesses</li><li>Experience working with Saudi companies</li><li>Understanding of GCC business culture</li><li>Access to mid-market or growth-stage companies</li></ul><p><br></p><p>To learn more about our leadership philosophy and the work we do at Zanovah, feel free to connect with Naeema Siddiqui on LinkedIn.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p>Business networking, Saudi market knowledge, executive relationship management, warm introductions, B2B business development, C-level communication, strategic partnerships, relationship building.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Zanovah Middle East</b></p><p><br></p><p>Zanovah Middle East works with growing companies to identify where execution gaps are costing the business money, time, leadership capacity, and ROI. Our 14-day operational diagnostic helps Saudi companies identify where growth, AI investment, and leadership intent are getting stuck at the management layer — before it becomes lost profit, inconsistent execution, or leadership overload.</p><p><br></p><p><b>Role Overview</b></p><p>We are looking for selected Strategic Referral Partners in Saudi Arabia who already have trusted access to CEOs, COOs, business owners, board members, or senior decision-makers.</p><p><br></p><p>This is not a cold-calling role.</p><p>This is not a full-time employment role.</p><p>This is a selective referral partnership for professionals who can make warm, trusted introductions to Saudi business leaders who may benefit from Zanovah’s diagnostic.</p><p><br></p><p><b>What You Will Do</b></p><p>Your role is simple:</p><ul><li>Identify Saudi CEOs, COOs, or senior leaders who may be facing growth, execution, AI ROI, or operational performance challenges</li><li>Make a warm introduction to Zanovah Middle East</li><li>Briefly explain why the conversation may be relevant</li><li>Allow Zanovah to handle the full consultation, proposal, diagnostic, and client relationship from there</li></ul><p><br></p><p>No cold calling.</p><p>No sales targets.</p><p>No daily reporting.</p><p>No employment commitment.</p><p>No visa requirement.</p><p>No exclusivity.</p><p><br></p><p><b>Ideal Partner Profile</b></p><p>This opportunity is ideal for professionals who already speak with or have access to Saudi business leaders, including:</p><ul><li>Business consultants</li><li>Senior sales professionals</li><li>Account managers</li><li>Executive assistants to CEOs</li><li>HR or recruitment professionals</li><li>Finance, legal, or advisory professionals</li><li>Industry networkers</li><li>Former executives or senior managers</li><li>Professionals connected to Saudi family businesses or mid-market companies</li></ul><p><br></p><p><b>Target Client Profile</b></p><p>The ideal client introduction would be a Saudi-based company facing one or more of the following:</p><ul><li>Growth is happening, but execution is inconsistent</li><li>Senior leadership is too involved in daily follow-up</li><li>AI, ERP, or systems investment is not showing clear ROI</li><li>Departments are working hard but not aligned</li><li>Decisions are slow or frequently escalated</li><li>Saudization or expansion is creating management pressure</li><li>Revenue is growing, but margin or operational discipline is not improving</li></ul><p><br></p><p><b>Compensation</b></p><p>This is a commission-based partnership.</p><p>Referral partners receive 20% commission on successful converted introductions.</p><p><br></p><p><b>Example:</b></p><p>If the introduced client signs a SAR 35,000 diagnostic, the referral partner earns SAR 7,000.</p><p>Commission is paid within 7 days after the client deposit is received.</p><p>There is no fixed salary, retainer, or guaranteed income.</p><p><br></p><p><b>Time Commitment</b></p><p>This role requires approximately 2–3 hours per month.</p><p>You are not expected to sell, present, negotiate, or manage the client.</p><p>Your role is limited to trusted introductions.</p><p><br></p><p><b>Requirements</b></p><ul><li>Existing professional network in Saudi Arabia</li><li>Ability to access or introduce CEOs, COOs, business owners, or senior decision-makers</li><li>Strong professional credibility</li><li>Good communication skills</li><li>Understanding of business, operations, leadership, or growth challenges</li><li>Ethical approach to referrals and relationship-building</li></ul><p><br></p><p><b>Preferred</b></p><ul><li>Existing relationships in logistics, manufacturing, facilities management, construction, healthcare, retail, financial services, or technology-led businesses</li><li>Experience working with Saudi companies</li><li>Understanding of GCC business culture</li><li>Access to mid-market or growth-stage companies</li></ul><p><br></p><p>To learn more about our leadership philosophy and the work we do at Zanovah, feel free to connect with Naeema Siddiqui on LinkedIn.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Business networking, Saudi market knowledge, executive relationship management, warm introductions, B2B business development, C-level communication, strategic partnerships, relationship building.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Title</b> <br>OPERATING ROOM NURSE 3.<br><br><b>Job Family</b> <br><br><b>Function</b> <br>CNO<br><br><b>Job Code</b> <br>30009534<br><br><b>Reports to Job</b> <br>Team Lead or Nurse Unit Manager<br><br><b>Job Description Summary</b> <br>The Operating Room Registered Nurse (RN) works in Dhahran Operating Room (OR) and provides a wide range of complex and direct quality and evidence.-based professional nursing care to patients guided by organizational and departmental policies and procedures. Work is performed on any shift, as required, in the OR of the Johns Hopkins Aramco Healthcare (JHAH) facilities. Working hours are assigned to meet operational needs and may include on.-call and scheduled overtime<br><br><b>Strategic Roles & Responsibilities %</b> <br>7<br><br><b>Strategic Roles & Responsibilities</b> <br></span><ul><li>Contribute to strategic initiatives aimed at improving the assigned units nursing practices</li><li>Participate in the development of protocols and processes to enhance patient safety and operational efficiency</li><li>Pursue high staff engagement</li><li>Obtain high patient experience</li><li>Achieve and sustain highquality of care and patient safety</li><li>Support the empowerment of nurses through the enculturation of the JHAH nursing Professional Practice Model</li></ul><br><br><b>Operational Roles & Responsibilities %</b> <br>93<br><br><b>Operational Roles & Responsibilities</b> <br><ul><li>Deliverhighquality nursing care services focusing on complex cases</li><li>Assist in managing workflow ensuring proper resource utilization and providing mentorship to junior nurses</li><li>Ensure adherence to clinical protocols and participates in the evaluation of patient outcomes</li><li>Achieve andor Maintain the mandated set of activities for level 3 which is a minimum total of 20 points in at least four categories within each 12month cycle as outlined in the Clinical Advancement Program</li><li>Utilize the nursing process to assess plan implement evaluate and document patient care from admission through discharge specific to the patients age</li><li>Provide nursing care patientfamily education consistent with the plan of care and needs of the patients with respect for the patients privacy dignity personal preference and culture demonstrating acceptance caring and empathy utilizing appropriate resources when applicable</li><li>Precept new hires and trainees during the probation training period and participates in making recommendations regarding progress and training needs</li><li>Respond promptly and effectively to emergency and lifesaving situations by utilizing clinical skills critical thinking and evidencebased practices to ensure optimal patient outcomes</li><li>Perform a wide range of nursing procedures with attention to accuracy patient safety and comfort while maintaining a safe clean and organized environment for the patient familyvisitors and staff </li><li>Represent unit or department on committees special interest groups and task forces as assigned by OR manager</li><li>Complete specific competencies as identified by the managerclinical nurse educator according to the scope of service of assigned area OR adhere to unit specific activities per below 2H OR 2H PACU Main OR</li><li>Work according to unit specific competencies as followingOperating Room </li><li>Ensure safe procedures according to international patient safety goals and JHAH policies and procedures</li><li>Acts as a scrub or circulating nurse according to the OR schedule</li><li>Sets up the operating room according to the type of operation and according to the Association of Perioperative Registered Nurses AORN recommendations</li><li>Assists the surgeon during complex operative diagnostic and therapeutic procedures within the scope of service</li><li>Ensures that all pre intra and postop documentation is completed in the relevant format and in a timely manner</li><li>Ensures familiarity with the specialized equipment used in the OR and can handle equipment malfunction during surgery </li><li>Evaluate supplies equipment for patient care and give input to the service team leader OR Manager</li><li>Observe and maintain strict aseptic practices2H PACU</li><li>Monitors patients in the PACU utilizing the American Society of Perianesthesia Nurses ASPAN and JHAH standards and policies</li><li>Ensures all postanesthesia documentation is completed promptly and in the relevant format</li><li>Administer medications intravenously or by patientcontrolled analgesia as per clinicians order and utilize JHAH standards and policies for clinicians orders</li></ul><br><br><b>Minimum Education Required</b> <br>3 years International Diploma or Bachelor Degree in Nursing<br><br><b>Professional Certifications Required</b> <br>Current licensure as a professional registered nurse
Basic Life Support (BLS)
Advanced Cardiac Life Support (ACLS) as applicable per scope of service of the assigned area
Pediatric Advanced Life Support (PALS) as applicable per scope of service of the assigned area<br><br><b>Years of Experience</b> <br>Minimum 5 years of Nursing Experience including 4 years working as an Operating Room Nurse.<br><br><b>Languages</b> <br>English:Fully Proficient ; Arabic:Preferred<br><br><b>Functional Competencies</b> <br><ul><li>Due Diligence</li><li>Audit Reporting</li><li>Data Collection</li></ul><br><br><b>Core Competencies</b> <br><ul><li>Excellence</li><li>Integrity</li><li>Accountability</li><li>Cybersecurity</li><li>Person-Centered Care</li></ul><br><br><b>Acknowledgement</b> <br>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.<br><br><b>Addendum Title</b> <br>No<br><br><b>Supplemental Work/Experience/Education Information</b> <br>N/A<br><br><b>Addendum Description</b> <br>N/A<br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>While each project involves unique tasks, contributors may: </p>
<ul>
<li>Design original optics problems that simulate real physics research workflows;</li>
<li>Ensure problems are computationally intensive and cannot be solved manually within reasonable timeframes (days/weeks);</li>
<li>Develop problems requiring non-trivial reasoning chains in mechanics, electromagnetism, thermodynamics, and quantum mechanics;</li>
<li>Base problems on real research challenges or practical applications from optics & physics practice;</li>
<li>Document problem statements clearly and provide verified correct answers.</li>
</ul>
<p>This opportunity is a good fit for optical engineers open to part-time, non-permanent projects. Ideally, contributors will have: </p>
<ul>
<li>Degree in Physics (Theoretical, Experimental, or Computational) or related fields;</li>
<li>2+ years of professional experience: applied, research, or teaching experience is applicable;</li>
<li>Experience with numerical simulation methods;</li>
<li>Ability to design problems that mirror real physics research workflows;</li>
<li>Creative thinking in problem design across diverse physics areas;</li>
<li>Familiarity with physics modeling and approximation techniques;</li>
<li>Strong written English (C1+).</li>
</ul>
<p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p>
<ul>
<li>Degree in Physics (Theoretical, Experimental, or Computational) or related fields;</li>
<li>2+ years of professional experience: applied, research, or teaching experience is applicable;</li>
<li>Experience with numerical simulation methods;</li>
<li>Ability to design problems that mirror real physics research workflows;</li>
<li>Creative thinking in problem design across diverse physics areas;</li>
<li>Familiarity with physics modeling and approximation techniques;</li>
<li>Strong written English (C1+).</li>
</ul><p></p></section>
We are seeking a professional, friendly, and detail-oriented Call Center Agent. The ideal candidate will be fluent in Arabic and English, able to handle multiple customer inquiries, provide clear guidance, and ensure customer satisfaction.<br>Key Responsibilities<br>Customer Support & Interaction Handle inbound calls, emails, and live chat inquiries professionally and promptly. Respond to customer questions regarding applications, features, troubleshooting, and usage. Provide clear instructions to users with basic level of technical knowledge. Escalate issues to technical, sales, or any other related department while ensuring proper follow-up. Track and record all customer interactions accurately in CRM or ticketing systems. Follow up with customers to confirm issues are fully resolved. Assist customers with trial activation, subscription processes, or account management. Provide support for marketing campaigns, promotions, and social media leads. Answer queries related to billing, payments, and system configurations. Educate customers on product updates, new features, and best practices.<br>Technical Support Assistance Perform basic troubleshooting of applications issues. Guide customers through applications setup, activation, and configuration steps. Document recurring issues and provide feedback to internal teams. Assist customers in understanding reports, analytics, or applications outputs.<br>Quality & Professionalism Maintain a professional, patient, and courteous attitude at all times. Follow company scripts and standard operating procedures while remaining flexible to address customer needs. Ensure high levels of customer satisfaction in all interactions. Adapt communication style according to the customer’s level of understanding. Manage multiple interactions simultaneously while maintaining quality.<br>Continuous Learning & Development Stay updated on product knowledge, new features, and applications updates. Participate in training sessions to improve communication, technical skills, and customer handling. Learn to use new applications, tools, or platforms introduced by the company. Contribute ideas to improve the customer support process and knowledge base.<br>Teamwork & Collaboration Collaborate with sales, technical, and product teams to resolve customer issues. Share insights from customer interactions to help improve product features or user experience. Support new team members by sharing knowledge and best practices. Maintain clear and effective internal communication with colleagues.<br>Metrics & Performance Indicators (optional) Respond to calls, emails, or chat inquiries within company-set targets. Maintain a high Customer Satisfaction Score (CSAT). Resolve customer issues efficiently and accurately. Maintain proper documentation for all customer interactions. Meet daily, weekly, or monthly targets set by the support team.<br>Requirements Fluent in Arabic and English (spoken and written). Strong verbal and written communication skills. Friendly, patient, and professional attitude. Basic computer skills; familiarity with CRM applications, ticketing systems, and Microsoft Office. Willingness to learn about applications and customer support processes. Ability to work under pressure and handle multiple tasks. Problem-solving skills and attention to detail.<br><br><br>Preferred / Nice to Have Experience with POS systems, cashier applications, or Saa S applications as a call center role. Basic technical troubleshooting skills. Familiarity with handling social media inquiries or leads. Knowledge of billing, subscription management, or account setups.
We are seeking a professional, friendly, and detail-oriented Call Center Agent. The ideal candidate will be fluent in Arabic and English, able to handle multiple customer inquiries, provide clear guidance, and ensure customer satisfaction.<br>Key Responsibilities<br>Customer Support & Interaction Handle inbound calls, emails, and live chat inquiries professionally and promptly. Respond to customer questions regarding applications, features, troubleshooting, and usage. Provide clear instructions to users with basic level of technical knowledge. Escalate issues to technical, sales, or any other related department while ensuring proper follow-up. Track and record all customer interactions accurately in CRM or ticketing systems. Follow up with customers to confirm issues are fully resolved. Assist customers with trial activation, subscription processes, or account management. Provide support for marketing campaigns, promotions, and social media leads. Answer queries related to billing, payments, and system configurations. Educate customers on product updates, new features, and best practices.<br>Technical Support Assistance Perform basic troubleshooting of applications issues. Guide customers through applications setup, activation, and configuration steps. Document recurring issues and provide feedback to internal teams. Assist customers in understanding reports, analytics, or applications outputs.<br>Quality & Professionalism Maintain a professional, patient, and courteous attitude at all times. Follow company scripts and standard operating procedures while remaining flexible to address customer needs. Ensure high levels of customer satisfaction in all interactions. Adapt communication style according to the customer’s level of understanding. Manage multiple interactions simultaneously while maintaining quality.<br>Continuous Learning & Development Stay updated on product knowledge, new features, and applications updates. Participate in training sessions to improve communication, technical skills, and customer handling. Learn to use new applications, tools, or platforms introduced by the company. Contribute ideas to improve the customer support process and knowledge base.<br>Teamwork & Collaboration Collaborate with sales, technical, and product teams to resolve customer issues. Share insights from customer interactions to help improve product features or user experience. Support new team members by sharing knowledge and best practices. Maintain clear and effective internal communication with colleagues.<br>Metrics & Performance Indicators (optional) Respond to calls, emails, or chat inquiries within company-set targets. Maintain a high Customer Satisfaction Score (CSAT). Resolve customer issues efficiently and accurately. Maintain proper documentation for all customer interactions. Meet daily, weekly, or monthly targets set by the support team.<br>Requirements Fluent in Arabic and English (spoken and written). Strong verbal and written communication skills. Friendly, patient, and professional attitude. Basic computer skills; familiarity with CRM applications, ticketing systems, and Microsoft Office. Willingness to learn about applications and customer support processes. Ability to work under pressure and handle multiple tasks. Problem-solving skills and attention to detail.<br><br><br>Preferred / Nice to Have Experience with POS systems, cashier applications, or Saa S applications as a call center role. Basic technical troubleshooting skills. Familiarity with handling social media inquiries or leads. Knowledge of billing, subscription management, or account setups.
Job Summary The Fin Ops Manager is a high-impact individual contributor role sitting within the Finance Operations function, reporting directly to the Director of Finance Operations. The employee will be a true partner to the Fin Ops Director in building the commercial and operational finance engine of CNTXT from the ground up.<br>This role spans four core pillars: Revenue Quality, Margin Intelligence, People Productivity, and Commercial Governance. The employee will work closely with the Revenue Department, CFO, and business line leads, touching commercial deals, margin review, and business line performance cycle.<br>Principal Duties & Detailed Job Description<br>Revenue Quality & Forecasting Track and report on bookings, revenue recognition by business line Maintain pipeline-to-revenue forecasting models and assist in monthly and quarterly revenue outlooks Margin Intelligence & Cost-to-Serve Build and maintain gross margin models by business line and by deal, benchmarking against the company's margin threshold Develop and update cost models for services and products, incorporating direct costs, subcontractor costs, and allocated overheads Conduct margin distribution analysis (deal-level) to identify outliers and inform pricing decisions People Productivity & Resource Finance Track billable utilization for Professional Services and Managed Services headcount and produce regular productivity reports Monitor Delivery bench cost Commercial Governance & Deal Desk Serve as a key participant in the deal desk process, reviewing deal economics, pricing compliance, and contract value at risk prior to approval Maintain and update rate cards across business lines, ensuring consistency with approved pricing policies Support contract review from a Finance perspective, flagging commercial risks and ensuring policy adherence Reporting, Projects & Finance Operations Prepare and maintain the Monthly Business Review Support town hall reporting and executive-level Finance presentations Act as Finance SPOC on projects as required Assist with AR follow-up and cash collection tracking in coordination with the Controller function Contribute to the development and maintenance of Finance policies and procedures within Fin Ops<br>Qualification Requirements<br>Education Bachelor's degree in Finance or Accounting; MBA or other related professional certificates is a plus.<br>Work Experience A Minimum 6 to 8 years of experience in commercial finance, business finance, FP&A, or a related role. Background in a Technology or Saa S company, cloud services, or a technology-focused consulting firm; is a differentiator Exposure to revenue recognition under IFRS 15, particularly in a multi-element arrangement or services context Experience supporting or operating within a deal desk or commercial approval process Familiar with ERP systems and their integration with Finance reporting Prior experience in a startup, joint venture, or high-growth environment where processes are being built rather than inherited<br>Language Skills English - Arabic<br>Functional Job Competencies Strong financial modelling skills (advanced Excel/Google Sheets); experience with BI tools (Looker, Power BI, or equivalent) is advantageous Demonstrated experience in margin analysis, cost modelling, or deal economics Ability to work independently, manage multiple work streams, and communicate financial insights clearly to senior stakeholders