Telesales Jobs in Saudi

Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br><br><br><br>Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br><br><br><br>Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br><br><br><br>Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.<br><br><br><br>Job Description<br><br>The team is looking for a Senior Conference Producer to join the team who can demonstrate they have their finger on the pulse of our fast-paced and ever-changing industry. The successful candidate will be confident in speaking to expert speakers from all over the world and selling the unique opportunity to showcase their knowledge and expertise at our event. With meticulous organisational skills, you will be responsible for managing the speakers and order of show on-site at the event. <br><br>What you will do<br><br>Conference Production <br><br>Produce high-level relevant industry conference programmes. Liaise with key professionals/institutions and companies in the production of conference programmes. Engage with recommended speakers and confirm their attendance. Ensure the speaker database is updated to provide current and accurate speaker lists and files for event management. Prepare and communicate creative brief documents to the Marketing team. Assist providing leads to the sponsorship team and attend sales meetings as appropriate. Mentor other conference producers within the team. Conduct a post-show analysis of the event including job title analysis Market Research and Industry Networks <br><br>Effectively research topics with relevant industry professionals and the target market. Develop new conference ideas and programme content through meetings and tele-research with key experts. Collaborate with the Exhibition Director and other sales team members to generate ideas for enhancing the conference portfolio. Identify key opinion leaders/institutions and companies related to the event. Maintain existing and build new relationships develop a conference with topics and speakers. Look at additional add-ons and other ways of attracting more delegates i.e. workshops, poster sessions, partnering with associations etc. Speaker & Delegate Liaison <br><br>Assist with onsite duties as required for the duration of the event, which may require longer working hours <br><br>Qualifications<br><br>What you will bring <br><br>Extensive proven experience in conference production, with a focus on the tech or gaming sectors. Demonstrable experience in successfully delivering conferences within large-scale events, managing conference tracks and budgets Good understanding of and experience in the KSA market, ideally with exposure to government entities Ability to thrive in dynamic, fast-paced environments by maintaining a solutions-focused mindset and delivering results under pressure Passion for driving continuous improvement with a proven track record of enhancing processes and successfully implementing new initiatives What would be great (but not essential!) <br><br>Experience of working in research-based role<br><br>Sales experience including creating proposals, pitching ideas, closing proposals Journalism skills including copywriting and editing<br><br>Additional Information<br><br>Core Benefits: <br><br>Medical Insurance for individual and family <br><br>Annual leave – 28 days <br><br>School fees contribution, 40,000 SAR per child per year, up to a max of three children <br><br>Wellbeing Benefits <br><br>Remote working on Sundays <br><br>Working anywhere – 2 months every year <br><br>Family visa costs* (up to a max of three children) <br><br>Individual annual flight allowance* (Expat only) <br><br>Local Relocation Package*: <br><br>Paid flight to Riyadh (for you and your dependents) <br><br>30 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000 <br><br>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices <br><br> International Relocation Package*: <br><br>Paid flight to Riyadh (for you and your dependents) <br><br>60 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000 <br><br>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices <br><br>*If eligible <br><br>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.

<p>The Rental Operations Manager will lead and oversee rental operations across multiple branches and airport counters in Saudi Arabia, including Riyadh, Jeddah, Khobar, Qassim, and Hail. The role is responsible for ensuring smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position will manage multiple branch teams, coordinate closely with Fleet, Maintenance, Finance, Sales, Marketing, Customer Experience, and HR departments, and ensure that company policies and strategic initiatives are implemented consistently across all locations. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p><p>Responsibilities:</p><ul><li>Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li><li>Lead branch teams including rental agents, shift supervisors, customer service staff, and operational coordinators to achieve operational and commercial targets.</li><li>Ensure efficient handling of customer interactions including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li><li>Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li><li>Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li><li>Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency</li><li>Analyze branch and regional performance KPIs including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li><li>Identify business expansion opportunities including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li><li>Conduct market and competitor analysis to support network optimization and expansion strategies.</li><li>Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li><li>Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives</li><li>Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections and ensure timely resolution of overdue accounts.</li><li>Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li><li>Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li><li>Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of experience in car rental operations, rental management, or a similar role. Previous experience managing multiple rental branches is strongly preferred. Airport rental operations experience is preferred but not mandatory. Strong knowledge of daily car rental operations and customer service processes. Experience managing rental agents, supervisors, customer service teams, and operational coordinators. Bacheloru2019s degree or equivalent relevant experience. Fluent Arabic and excellent English communication skills. Good knowledge of rental regulations and operational procedures. Proficiency in Microsoft Excel and Word. Experience using rental, reservation, scheduling, or fleet management systems. Strong leadership, communication, problem-solving, and decision-making skills. Willingness to travel frequently across Saudi Arabia based on business needs. Car rental experience within Saudi Arabia.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span><b><u>Job Purpose</u></b><br></span></span><span><span>The Marketing Manager is responsible for developing and executing strategic marketing initiatives that enhance brand awareness, generate leads, support business growth, and strengthen PATTIS' market position. The role oversees all marketing activities including branding, digital marketing, social media, advertising, public relations, events, and promotional campaigns while ensuring alignment with the company's business objectives.<br></span></span><span><span>The Marketing Manager acts as a brand ambassador, ensuring a consistent brand image across all customer touchpoints and driving customer engagement through innovative marketing strategies.<br></span></span><span><span><b>Key Responsibility Areas &amp; Activities</b><br></span></span><span><span><b><u>Marketing Strategy &amp; Planning</u></b></span></span><br><span><span>- Develop and implement annual marketing strategies and plans aligned with company objectives.</span></span><br><br><span><span>- Establish marketing goals, budgets, and performance metrics.</span></span><br><br><span><span>- Identify market opportunities and growth initiatives.</span></span><br><br><span><span>- Support business development and sales teams through effective marketing campaigns.</span></span><br><br><span><span><b><u>Brand Management</u></b></span></span><br><br><span><span>- Develop and maintain the PATTIS brand identity and positioning.</span></span><br><br><span><span>- Ensure brand consistency across all marketing materials and communication channels.</span></span><br><br><span><span>- Manage corporate image, messaging, and visual standards.</span></span><br><br><span><span>- Enhance brand recognition and market presence.</span></span><br><br><span><span><b><u>Digital Marketing</u></b></span></span><br><br><span><span>- Manage website content and digital marketing initiatives.</span></span><br><br><span><span>- Oversee SEO, SEM, email marketing, and online advertising campaigns.</span></span><br><br><span><span>- Develop and execute social media strategies across relevant platforms.</span></span><br><br><span><span>- Monitor and improve digital performance metrics.</span></span><br><br><span><span><b><u>Campaign Management</u></b></span></span><br><br><span><span>- Plan and execute marketing campaigns, promotions, and product launches.</span></span><br><br><span><span>- Coordinate advertising activities across digital and traditional media.</span></span><br><br><span><span>- Measure campaign effectiveness and ROI.</span></span><br><br><span><span>- Optimize marketing initiatives based on performance analysis.</span></span><br><br><span><span><b><u>Market Research &amp; Analysis</u></b></span></span><br><br><span><span>- Conduct market research to understand customer preferences and behaviours.</span></span><br><br><span><span>- Analyse market trends and competitor activities.</span></span><br><br><span><span>- Identify new business opportunities and target markets.</span></span><br><br><span><span>- Provide market intelligence reports and recommendations.</span></span><br><br><span><span><b><u>Content Development</u></b></span></span><br><br><span><span>- Oversee the creation of marketing materials, brochures, presentations, videos, and promotional content.</span></span><br><br><span><span>- Ensure all content aligns with brand standards.</span></span><br><br><span><span>- Manage content calendars and campaign schedules.</span></span><br><br><span><span>- Collaborate with designers, photographers, and content creators.</span></span><br><br><span><span><b><u>Public Relations &amp; Events</u></b></span></span><br><br><span><span>- Manage media relations and corporate communications.</span></span><br><br><span><span>- Coordinate participation in exhibitions, trade shows, and industry events.</span></span><br><br><span><span>- Organize promotional activities and corporate events.</span></span><br><br><span><span>- Build positive relationships with stakeholders and media representatives.</span></span><br><br><span><span><b><u>Budget Management</u></b></span></span><br><br><span><span>- Prepare and manage the marketing budget.</span></span><br><br><span><span>- Monitor expenses and ensure cost-effective utilization of resources.</span></span><br><br><span><span>- Evaluate vendor performance and negotiate contracts.</span></span><br><br><span><span>- Maximize marketing ROI.</span></span><br><br><span><span><b><u>Team Leadership</u></b></span></span><br><br><span><span>- Lead, mentor, and develop marketing team members.</span></span><br><br><span><span>- Assign responsibilities and monitor performance.</span></span><br><br><span><span>- Promote a collaborative and innovative work environment.</span></span><br><br><span><span>- Ensure continuous professional development within the team.</span></span><br><br><span><span><b><u>Stakeholder Coordination</u></b></span></span><br><br><span><span>- Collaborate with Sales, Operations, Catering, Finance, and HR departments.</span></span><br><br><span><span>- Support business growth through aligned marketing initiatives.</span></span><br><br><span><span>- Ensure effective communication and project coordination.</span></span><br><br><br><br></span><br><span>Requirements<span><span><b><u>Qualifications</u></b></span></span><br><span><span>- Bachelor's Degree in Marketing, Business Administration, Communications, Public Relations, or related field.</span></span><br><br><span><span>- Master's Degree or Professional Marketing Certifications are advantageous.</span></span><br><br><span><span><b><u>Experience<br></u></b></span></span><span>- Minimum 5–8 years of experience in Marketing, Brand Management, Digital Marketing, or Corporate Communications.<br></span><span>- Experience in Hospitality, Catering, Food &amp; Beverage, Retail, or Service Industries preferred.<br></span><span>- Proven track record of successful marketing campaigns and business growth.</span><br><br></span><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span></span></span><p>We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.</p><br> <b>Job Duties</b> <br>Under general supervision, leads a crew in providing the least complex slickline services in a geographic area. Is accountable for onsite customer satisfaction. Consults with customers concerning products and services, promotes good customer relations at the well site, and insures customer satisfaction. Reviews the job design and confirms that the job packet includes the proper equipment and processes to achieve the job purpose. Confirms that unit, WPCE and downhole tools are ready, complete and correct for the job. Performs all aspects of the job in compliance with HMS processes. Applies technical knowledge to solve unanticipated situations, and consults with HES operations base as needed. Performs onsite emergency unit/equipment maintenance as needed. Demonstrates knowledge of pre and post-job product and service activities (employee&amp;aposs ongoing participation in these pre and post-job processes will vary by location). Properly maintains assigned equipment and ensures compliance with safety regulations and procedures. Interacts with third parties whose activities could negatively impact slickline job execution process to assure proper coordination. Trains service operators and operator assistants in areas of expertise. Promotes safety awareness and environmental consciousness, and complies with all applicable health, safety and environmental procedures and regulations. Conducts and documents all Halliburton HSE related activities at the well site - site assessments and risk analyses, onsite safety meetings, PPE use, etc. Completes all well site and post-job paperwork. Participates in post-job review with his/her supervisor. Promotes and takes an active part in the quality improvement process. Recognizes possible sales opportunities for additional HES products and services and communicates them to appropriate HES personnel. Develops his/her knowledge and skills to be able to run more complex, and/or a broader range of, HES offerings. Develops customer service, negotiation and leadership skills.<br><br><b>Qualifications</b> <br><br><br><p><b>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.</p><br> <p><b><u>Location</u></b></p><br> <p>Jubail Highway Abu Hadria Exit,&nbsp;Al-Khobar,&nbsp;Al Khobar,&nbsp;31952, Saudi Arabia</p><br> <p><b><u>Job Details</u></b></p><br> <p><b>Requisition Number:</b>&nbsp;207218&nbsp;&nbsp;<br> <b>Experience Level:&nbsp;</b>Experienced Hire&nbsp;<br> <b>Job Family:</b>&nbsp;Operations&nbsp;<br> <b>Product Service Line:&nbsp;</b>Wireline and Perforating&nbsp;&nbsp;&nbsp;<br> <b>Full Time / Part Time:&nbsp;</b>Full Time</p><br> <p><b>Additional Locations for this position:&nbsp;</b></p><br> <p><u><b>Compensation Information</b></u><br> Compensation is competitive and commensurate with experience.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are looking for a passionate and experienced revenue manager ready to take their career to the next level: drive revenue growth across our iconic hotels and brands, optimize pricing strategies and channel performance, build best practices and work with sector-leading technology.</p><br><p>As Revenue Manager, you will collaborate closely with Sales, Marketing and Reservations teams, to optimize our revenue performance and achieve our business goals.</p><br><p>You will formulate and execute revenue strategies, manage inventory, and collaborate with the executive team on forecast and pricing. You will be a contributor to our revenue management community of practice internally and externally, mentor junior team members and receive learning and development support as you grow your career as a Heartist®.</p><br><p>Develop and implement revenue strategies for the hotel.</p><br><p>Develop and implement revenue strategies for the hotel.</p><br><p>Monitor competitor pricing and market trends to adjust strategies.</p><br><p>Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.</p><br><p>Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.</p><br><p>Conduct regular performance reviews and optimize pricing and inventory.</p><br><p>Mentor, coach and develop junior team members in revenue management practices.</p><br><p>Collaborate with sales, finance, and front office teams to achieve revenue goals.</p><br><p>Ensure reservations are well managed and coordinate with the reservations team.</p><br><p>Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.</p><br><p>Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.</p><br><p>Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.</p><br><br>Qualifications<br><br><p>The ideal candidate will bring:</p><br><p>1-3 years of experience in revenue management roles preferably in hotel and hospitality industry</p><br><p>Proven ability to work independently while also thriving in collaborative team environments.</p><br><p>Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth.</p><br><p>Proficient in revenue management principles.</p><br><p>IDeaS Revenue Management Platform experience highly desirable.</p><br><p>Strong understanding of the distribution landscape, online travel agencies, and emerging market trends.</p><br><p>A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders.</p><br><p>Being curious and open-minded.</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Reports to: CEO</p><p>Location: Saudi Arabia</p><p>Function: Executive Management</p><p>Role Purpose:</p><p>Lead the end-to-end operations of the company's laundry business, translating the company's commercial strategy into a scalable, profitable, reliable, and customer-focused operating model. The COO is accountable for operational performance across the central laundry facility, branches/outlets, logistics and fleet, engineering and maintenance, procurement and supply chain, quality, HSE, workforce productivity, and operational budgets.</p><p>The COO will have particular responsibility for balancing premium service quality with disciplined cost management, ensuring that growth in sales and branch footprint is supported by adequate production capacity, equipment reliability, efficient logistics, appropriate staffing, and controlled operating expenditure.</p>Core areas of responsibility<p>1. Overall Operations &amp; Execution</p><p>Own the company's entire operating cycle—from customer order collection through sorting, washing, finishing, quality inspection, packing, distribution and final delivery. Establish operating standards across the central facility and branches, monitor capacity and bottlenecks, and ensure consistent service levels as the business grows.</p><p>2. Central Laundry &amp; Production</p><p>Provide executive oversight of the Central Laundry Operations Manager and production organization. Establish targets for capacity utilization, kg processed, turnaround time, rewash, textile damage, productivity and cost per kg. Ensure the facility has sufficient capacity, manpower, equipment and utilities to support current demand and future expansion.</p><p>3. Engineering, Maintenance &amp; Asset Reliability</p><p>Own the overall asset-reliability strategy covering washers, tunnel systems, dryers, finishing lines, boilers, compressors, water-treatment systems, chemical-dosing equipment, conveyors and supporting infrastructure. Ensure robust preventive and predictive maintenance programs, spare-parts availability, vendor support and appropriate equipment lifecycle/replacement planning.</p><p>The COO should challenge recurring failures, excessive downtime and inefficient assets and approve major maintenance, refurbishment and CAPEX recommendations based on operational and financial justification.</p><p>4. Procurement, Chemicals &amp; Cost Management</p><p>Establish procurement and supplier strategies for chemicals, consumables, packaging, spare parts and other operational materials. Ensure purchasing decisions consider quality, consumption rate and total cost of operation, rather than simply selecting the cheapest product.</p><p>Drive continuous reduction of chemical, water, electricity, gas/steam, packaging and maintenance costs without compromising cleaning quality, hygiene, equipment condition or textile life.</p><p>5. Branch &amp; Retail Operations</p><p>Ensure consistent operating standards across customer-facing laundry branches, including service quality, productivity, order accuracy, customer experience, cash/control procedures, staffing and coordination with the central laundry.</p><p>Develop operating models and readiness plans for new branches and geographical expansion.</p><p>6. Logistics &amp; Fleet</p><p>Own pickup and delivery performance, fleet utilization, routing, delivery accuracy and transportation cost. Optimize routes between branches, customers and the central facility and ensure logistics capacity supports business growth.</p><p>7. Quality &amp; Customer Experience</p><p>Establish company-wide quality standards and operational controls covering washing, finishing, packaging and delivery. Track complaints, lost/damaged items, rewash and service failures and ensure root causes are addressed rather than repeatedly compensated for.</p><p>8. Financial &amp; Budget Responsibility</p><p>Own the operations budget and participate actively in annual business planning.</p><p>Monitor and improve major cost drivers including:</p><ul><li>Cost per kg processed</li><li>Labor cost and productivity</li><li>Chemicals and consumables</li><li>Water, electricity, steam and gas</li><li>Maintenance and spare parts</li><li>Fleet and logistics</li><li>Branch operating costs</li><li>Waste and rework</li></ul><p>Work closely with the CEO/CFO to establish budgets, forecasts, CAPEX plans and measurable cost-reduction targets.</p><p>9. People &amp; Organization</p><p>Lead the senior operational management team, including Central Laundry Operations, Maintenance/Engineering, Quality, Logistics, Branch Operations, Procurement/Supply Chain and other relevant functions.</p><p>Build an accountable management structure with clear KPIs and responsibilities. Ensure workforce planning, recruitment, training, succession planning and performance management are aligned with operational requirements.</p><p>The COO should be capable of developing managers rather than personally becoming the operational manager for every department.</p><p>10. Growth &amp; Scalability</p><p>Assess operational requirements for new branches, cities, major B2B contracts and increased production volumes. Determine required capacity, equipment, manpower, logistics and investment before expansion.</p><p>Support commercial management in evaluating major contracts to ensure proposed pricing and SLAs are operationally achievable and commercially sustainable.</p><p>11. Technology, Automation &amp; Data</p><p>Drive adoption of ERP, POS, production tracking, preventive-maintenance systems, inventory management, route optimization and operational dashboards.</p><p>Establish reliable operational data and management reporting so decisions are based on measurable performance rather than assumptions.</p><p>12. HSE, Compliance &amp; Risk</p><p>Ensure operations comply with applicable Saudi regulatory, environmental, occupational safety and other requirements. Establish controls for chemicals, machinery, boilers, fire safety, employee safety, waste disposal and emergency response.</p>Qualifications &amp; Experience<p><br></p><ul><li>Bachelor's degree in Engineering, Operations Management, Industrial Engineering, Business Administration, Supply Chain, Manufacturing or a related discipline.</li><li>Minimum 12–15 years of overall professional experience, with significant experience in operations-intensive businesses.</li><li>At least 5 years in a senior operational leadership position, such as COO, Operations Director, General Manager – Operations, Head of Operations or equivalent.</li><li>Demonstrated responsibility for large teams, multiple operational functions and significant operating budgets.</li><li>Strong experience in P&amp;L/cost management, procurement, maintenance/asset management, workforce productivity and operational KPIs.</li><li>Experience in commercial/industrial laundry is highly preferred, but candidates from closely related high-volume service/processing industries could also be considered.</li><li>Saudi/GCC operational experience would be a strong advantage.</li><li>Arabic and English capability would be preferred.</li></ul>

Our client is a fast-growing live communication, events and brand experience agency based in Riyadh. They deliver large-scale events and experiences for leading corporate and government clients across Saudi Arabia and the GCC. As the business scales, they are looking for an experienced <strong>Director of Operations</strong> to join their Leadership Team and act as the operational backbone of the company.<br><br>This is a senior leadership position with full ownership of end-to-end project delivery, the supplier ecosystem, production management and financial control at project level. The mandate is clear: every project the company wins must be delivered safely, on time, and at or above target margin.<br><br>You will build the operational infrastructure the business needs to grow. That includes processes, playbooks, supplier frameworks and financial controls. You will also lead a delivery team of project and production managers. Working alongside the CEO and fellow Leadership Team members, you will bring an honest, practical view of what it takes to deliver every project well.<br><br><strong>Key Responsibilities<br><br></strong><strong>Project Delivery and Operations<br><br></strong><ul><li>Own the full project delivery lifecycle on all active mandates, from formal kick-off through to client sign-off</li><li>Lead and manage the Project Manager and Production Manager day to day: set priorities, remove obstacles and review outputs</li><li>Make sure every project runs with a formal kick-off meeting, a live project tracker, weekly internal check-ins and a formal closure process</li><li>Build and continuously improve the company's operational playbook, including processes, templates and checklists aligned with company SOPs</li><li>Flag any resource, capacity or delivery risk to the CEO straight away</li><li>Make sure no supplier begins work without a signed Purchase Order linked to the correct job number<br><br></li></ul><strong>Production and Supplier Management<br><br></strong><ul><li>Build and own a vetted supplier registry for the Kingdom, categorised by type and rated, with standard commercial terms</li><li>Lead all supplier relationships, negotiations, performance reviews and preferred supplier agreements</li><li>Carry out an internal capability review on every project, with in-house delivery as the default position</li><li>Use your existing GCC supplier, venue and production network to secure better terms and reduce project costs</li><li>Onboard all new suppliers through a structured registry process, with no ad hoc supplier engagement<br><br></li></ul><strong>Financial Control at Project Level<br><br></strong><ul><li>Own budget-versus-actuals tracking on every active project and flag significant variances immediately</li><li>Make sure all expenses are logged against the correct job number and cost centre as they occur</li><li>Work with the Finance Director to produce margin calculations before any proposal goes to a client</li><li>Oversee weekly timesheet submission across the team and report to Finance monthly</li><li>Produce a final margin report at project closure, with actuals compared to budget and a full variance analysis</li><li>Challenge supplier quotes and find cost efficiencies on every project, without compromising delivery quality<br><br></li></ul><strong>Pitch and Proposal Support<br><br></strong><ul><li>Provide operational and production input on all client proposals, covering realistic timelines, delivery methodology, supplier capability and risk assessment</li><li>Brief and manage freelance 3D/2D designers and production resources for pitch visualisations</li><li>Take part in client-facing pitch presentations where operational credibility makes the difference</li><li>Give an honest Go/No-Go assessment on new opportunities, covering delivery feasibility, resource requirements and risk</li><li>Refer commercial opportunities that come from your industry network to the Sales and Business Development team<br><br></li></ul><strong>Leadership and Governance<br><br></strong><ul><li>Attend and contribute to weekly Leadership Team meetings, representing the operational reality of every project</li><li>Give the CEO a weekly operational status update covering all active projects, risks and resources</li><li>Escalate operational, financial or delivery risks immediately rather than holding them for the next scheduled meeting</li><li>Support the CEO in assessing organisational capacity before new mandates are accepted<br><br></li></ul><strong>Requirements<br><br></strong><strong>Experience<br><br></strong><ul><li>At least 15 years of experience in events, experiential or live production, with demonstrated large-scale delivery in the GCC</li><li>Experience on major national or international events, such as large cultural festivals, international sporting events or world expos, is highly desirable</li><li>A proven track record of managing projects worth SAR 10M+ from brief to delivery, with full margin accountability</li><li>Extensive operational experience in Saudi Arabia, including permits, Civil Defense, General Entertainment Authority (GEA) requirements and the Saudi contractor landscape<br><br></li></ul>Experience building and developing a delivery team in a start-up or growth environment.<br><br><strong>Network<br><br></strong>An active, established GCC network of suppliers, venues and production partners that can be used to secure better terms from day one.<br><br><strong>Languages<br><br></strong><ul><li>Fluent English is required</li><li>Arabic is an advantage<br><br></li></ul><strong>Location<br><br></strong><ul><li>Must be full-time and based in Riyadh, with a consistent on-site presence<br><br></li></ul><strong>Benefits<br><br></strong><strong>Benefits<br><br></strong><ul><li>Competitive compensation package</li><li>Annual leave in line with Saudi Labour Law</li><li>Medical insurance</li><li>A senior leadership role with direct access to the CEO and real influence over the company's direction</li><li>The chance to build operational infrastructure from the ground up in a fast-growing agency</li><li>High-profile, large-scale events and brand experiences for leading organisations in Saudi Arabia</li><li>A clear progression path linked to performance</li><li>A collaborative, ambitious leadership team environment</li></ul>

<br><strong>SENIOR OUD, BAKHOOR &amp; ARABIAN FINE FRAGRANCE FORMULATOR</strong><p><strong>Location:</strong> Riyadh, Saudi Arabia</p><p><strong>Employment type:</strong> Full-time</p><p><strong>Workplace:</strong> On-site</p><p><strong>Indicative salary:</strong> SAR 24,000–38,000 per month, depending on direct formulation experience</p><strong> </strong><p>Palomba General Trading LLC is seeking a highly specialised <strong>Senior Oud, Bakhoor &amp; Arabian Fine Fragrance Formulator</strong> for Saudi Arabia.</p><p>This position is intended for a professional who has <strong>actually formulated Middle Eastern fragrance products</strong>, not simply evaluated, sold or marketed them.</p><p>The successful candidate should have hands-on experience creating and modifying formulas for:</p><ul><li>oud fragrances;</li><li>bakhoor;</li><li>attars;</li><li>mukhallat;</li><li>incense-based compositions;</li><li>amber fragrances;</li><li>musk fragrances;</li><li>rose-oud structures;</li><li>oriental fine fragrance.</li></ul><p><strong>This is not a perfume retail, sales, marketing or general fragrance-development role.</strong></p><strong> </strong><p>The role is responsible for creating fragrance formulas that are technically credible, commercially relevant and culturally appropriate for Saudi and GCC consumers.</p><p>The candidate should be able to move from:</p><p><strong>creative direction → formula → modification → performance testing → final fragrance concept</strong></p><p>while understanding the specific olfactory codes of the region.</p><p>The objective is to develop fragrances with:</p><ul><li>strong identity;</li><li>depth;</li><li>diffusion;</li><li>longevity;</li><li>high perceived quality;</li><li>authentic Middle Eastern character;</li><li>modern international execution.</li></ul><strong> </strong><ul><li>Create original Arabian fine-fragrance formulas.</li><li>Develop oud-based compositions.</li><li>Develop bakhoor fragrance systems.</li><li>Formulate attars and mukhallat.</li><li>Build incense and resin accords.</li><li>Develop modern amber, musk and oriental accords.</li><li>Work with rose, saffron, woods and balsamic materials.</li><li>Modify formulas based on olfactory evaluation.</li><li>Improve diffusion and substantivity.</li><li>Optimise performance on skin and fabric.</li><li>Balance natural and synthetic materials.</li><li>Develop fragrance variants for different concentration levels.</li><li>Evaluate raw-material quality.</li><li>Compare oud qualities and oud accords.</li><li>Create commercially differentiated fragrance structures.</li><li>Support fragrance stability and performance evaluation.</li><li>Work with external fragrance houses and ingredient suppliers where required.</li><li>Maintain formulation documentation and modification history.</li></ul><strong> </strong><p>The candidate should understand that “oud” is not one single smell.</p><p>Strong candidates should be capable of distinguishing and working with profiles such as:</p><ul><li>woody oud;</li><li>smoky oud;</li><li>leathery oud;</li><li>animalic oud;</li><li>sweet oud;</li><li>balsamic oud;</li><li>medicinal oud;</li><li>resinous oud.</li></ul><p>Experience with both:</p><ul><li>natural agarwood materials;</li><li>reconstructed oud accords</li></ul><p>is highly desirable.</p><p>The candidate should understand how oud behaves with:</p><ul><li>rose;</li><li>saffron;</li><li>musk;</li><li>amber;</li><li>sandalwood;</li><li>patchouli;</li><li>leather;</li><li>incense.</li></ul><strong> &amp; </strong><p>Direct professional experience with bakhoor is strongly preferred.</p><p>Candidates should understand:</p><ul><li>fragrance concentration;</li><li>heat behaviour;</li><li>smoke character;</li><li>diffusion;</li><li>persistence;</li><li>resin interaction;</li><li>wood-chip or base compatibility;</li><li>fragrance evolution during burning.</li></ul><p>This is a deliberately narrow requirement.</p><p>We are not looking for someone who has merely smelled bakhoor. Humanity already has enough experts created by shopping malls.</p><strong> &amp; </strong><p>Candidates should ideally have experience with:</p><ul><li>concentrated oil perfumes;</li><li>non-alcoholic fragrance systems;</li><li>traditional attar structures;</li><li>oil-based fragrance performance;</li><li>layering concepts;</li><li>mukhallat formulation.</li></ul><p>The candidate should understand how oil-based systems behave differently from conventional alcohol-based fine fragrance.</p><strong> </strong><p>Professional familiarity should ideally include:</p>Naturals<ul><li>oud / agarwood;</li><li>rose;</li><li>sandalwood;</li><li>patchouli;</li><li>frankincense;</li><li>myrrh;</li><li>labdanum;</li><li>saffron;</li><li>vetiver;</li><li>citrus oils.</li></ul>Synthetics / Accords<ul><li>amber materials;</li><li>musks;</li><li>woody ambers;</li><li>leather notes;</li><li>oud bases;</li><li>diffusive woody materials;</li><li>fixative systems.</li></ul><p>The candidate should understand the interaction between natural complexity and synthetic performance.</p><strong> </strong><p>The role requires someone capable of taking an existing formula and deliberately changing:</p><ul><li>strength;</li><li>diffusion;</li><li>longevity;</li><li>sweetness;</li><li>smokiness;</li><li>animalic character;</li><li>dryness;</li><li>woodiness;</li><li>floral balance;</li><li>market positioning.</li></ul><p>We need someone who can explain what they changed and why.</p><p>Not someone whose development method consists of adding more oud until everybody in the room stops speaking.</p><strong> </strong><p>Direct familiarity with Saudi fragrance preferences is highly desirable.</p><p>Relevant understanding may include:</p><ul><li>high fragrance concentration;</li><li>strong performance expectations;</li><li>layering;</li><li>oud and musk usage;</li><li>incense culture;</li><li>luxury fragrance purchasing behaviour;</li><li>traditional versus contemporary Saudi fragrance styles.</li></ul><p>Candidates with direct experience working for Saudi, UAE, Kuwaiti or Omani fragrance houses will be particularly relevant.</p><strong> </strong><p>Relevant previous titles may include:</p><ul><li>Senior Perfumer – Arabian Fragrance</li><li>Oud Perfumer</li><li>Oriental Perfumer</li><li>Fine Fragrance Perfumer</li><li>Bakhoor Formulator</li><li>Attar Perfumer</li><li>Fragrance Formulator</li><li>Senior Fragrance Developer</li></ul><p>The candidate should have direct formula ownership, not merely project coordination.</p><strong></strong><ul><li>Minimum <strong>7 years of professional perfumery or fragrance-formulation experience</strong> preferred.</li><li>Minimum <strong>3 years directly involving Arabian / Middle Eastern fragrance formulation</strong>.</li><li>Proven experience creating formulas.</li><li>Direct experience with oud-based fragrances.</li><li>Direct experience with at least one of:</li><li>bakhoor;</li><li>attar;</li><li>mukhallat;</li><li>incense compositions.</li><li>Strong raw-material knowledge.</li><li>Professional olfactory capability.</li><li>Experience modifying formulas for performance.</li><li>Familiarity with IFRA requirements.</li><li>Experience with fragrance stability and evaluation.</li><li>Excellent English required.</li><li>Arabic strongly preferred.</li></ul><strong> </strong><p>Experience with one or more of:</p><ul><li>Saudi fragrance houses;</li><li>UAE fragrance manufacturers;</li><li>Middle Eastern luxury perfume brands;</li><li>fragrance houses serving GCC clients;</li><li>private-label Arabian fragrance production.</li></ul><strong> </strong><p>Full-time position based in <strong>Riyadh, Saudi Arabia</strong>.</p><p>Indicative fixed compensation:</p><p><strong>SAR 24,000–38,000 per month</strong></p><p>depending on actual formulation capability and seniority.</p><p>The role will provide direct involvement in new fragrance-development projects for Middle Eastern and international markets.</p><strong> </strong><p>Palomba General Trading LLC is active across natural ingredients, essential oils, botanical extracts, flavours, fragrances and specialty raw materials, with commercial activity across Europe and the GCC. Arturo_Palomba_CV_Ultra_Interna…</p><p>The company is developing selected fragrance projects combining raw-material sourcing, regional market knowledge and technical fragrance-development capability.<br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-10-08&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>Saudi Arabia&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>SA-01-RIYADH-S1 ~ 9054 Airport Rd ~ ROSHAN FRONT BLDG S1&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Onsite<br><br><p><b>About Us:</b></p><br><br><p>At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. </p><br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><p>Raytheon Saudi Arabia, a wholly owned subsidiary of RTX, is a defense and aerospace company that supports the Kingdom's military and civil defense requirements, as well as its long-term economic vision.</p><br><br><p>The company, based in Riyadh, makes and integrates air and missile defense radars, precision weapons, and command-and-control systems, and provides support services related to the use of these products. Raytheon Saudi Arabia builds on more than 60 years of partnership between RTX and the Kingdom.</p><br><br><p>Raytheon Saudi Arabia will help the Kingdom realize its Vision 2030 economic plan through partnerships with universities and professional training programs to prepare a new generation of Saudis in the workforce. The company will help create desirable jobs for Saudis, diversify the Kingdom's industrial base and expand economic opportunities for local businesses.</p><br><br><p><b>Job Summary</b></p><br><br><p><b>This role is contingent upon project approval</b>. We are looking for a Program Manager (PM) to lead the execution of the TPY2 Sustainment program in the Kingdom of Saudi Arabia. This program will localize manufacturing capability for select TPY-2 components and R&amp;R capability on other selected LRU’s. The role requires governance and surveillance of a program team in a matrixed organization and through management of critical subcontracts. This role is based in Riyadh, Saudi Arabia</p><br><br><p><b>What You Will Do:</b></p><br><br><p>· This PM supervises and integrates the performance of the program Integrated Product Teams. Management of a diverse team to include US (CONUS &amp; OCONUS Expatriates), Saudi Nationals and Other Foreign Nationals.&nbsp;Develop customer and program enhancing partnerships with internal functional organizations, such as contracts, finance, procurement, operations, engineering, mission assurance, logistics, and administrative functions.</p><br><br><p>· The PM provides leadership of the overall performance and reporting of critical partners in support of the achievement of prime contract technical, schedule, quality, and financial objectives. This includes providing performance metrics to the programs supported, identifying corrective actions, and taking the necessary steps to resolve issues to ensure quality, schedule, and cost requirements are achieved.</p><br><br><p>· Partners with all in country (KSA) and CONUS functional leaders to successfully execute and achieve all program milestones and collection of related credits</p><br><br><p>· Acts as the primary customer point of contact, provide program status and report system performance. And build and maintain strong customer relationships at the customer program level, ensuring customer program requirements project level are being satisfied.</p><br><br><p>· Oversees and manages relationships and performance of critical subcontractors withing the Kingdom of Saudi Arabia</p><br><br><p>· Provides surveillance of the IPDS process for all assigned Raytheon programs in Saudi Arabia – chairing routine internal and external program/status reviews (e.g. SFR, SDR, DDR, etc.) and resolve risks and issues as they become known</p><br><br><p>· Focuses, evaluates, motivates, and rewards the program team to help achieve stated goals and business objectives for sales, cash, bookings, and profit</p><br><br><p>· Coaches, mentors, and provides performance feedback to direct and indirect reports.</p><br><br><p><b>Qualifications You Must Have</b></p><br><br><p>. A University Degree or equivalent experience and minimum 12 years prior relevant experience, or An Advanced Degree in a related field and minimum 10 years experience</p><br><br><p>· Broad knowledge of program management principles and tools</p><br><br><p>· Strong experience in program planning, budgeting, and tracking to cost and&nbsp;schedule</p><br><br><p>· Strong experience with Risk &amp; Opportunity management</p><br><br><p>· Advanced management and leadership knowledge to lead cross-functional project teams</p><br><br><p><b>Qualifications We Prefer</b></p><br><br><p>· Strategic planning and cross program alignment</p><br><br><p>· Knowledge of the TPY 2 system and its MEIs/LRUs</p><br><br><p>· Ability to build and work with diverse cross-functional teams</p><br><br><p>· Ability to develop proposals and additional work scope</p><br><br><p>· Skills and commercial acumen to collaborate with Raytheon entities as well as understand the requirements of existing local customers</p><br><br><p>· PMX Level 5 Certification or a path to achieve this within 12 months</p><br><br><br><br><br><p><span><i>RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. </i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br> <br> Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br> <br> Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br> <br> Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.</p><br><br>Job Description<br><p>We are looking for an&nbsp;<strong>Investor Programme Manager</strong>&nbsp;to build and deliver the Investor Programme for&nbsp;<strong>Cityscape West</strong>, connecting leading&nbsp;<strong>Family Offices, UHNWIs and private investors</strong>&nbsp;with real estate, hospitality and development opportunities across Saudi Arabia’s Western Region.</p><br><p>The role will focus on identifying, qualifying and building relationships with senior private capital decision-makers, while delivering a highly curated investor experience through targeted introductions, private meetings, site visits and exclusive networking.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><strong>Investor Recruitment:</strong>&nbsp;Identify, qualify and recruit Family Offices, UHNWIs, private investment companies, real estate investors and other relevant sources of private capital from KSA, the GCC and international markets.</li><li><strong>Relationship Management:</strong>&nbsp;Build trusted relationships with Family Office Principals, CIOs, CEOs, Investment Directors and other senior decision-makers.</li><li><strong>Investor Qualification:</strong>&nbsp;Assess investors based on deployable capital, investment track record, typical ticket size, decision-making authority and appetite for Saudi opportunities.</li><li><strong>Matchmaking:</strong>&nbsp;Understand individual investment mandates and facilitate relevant introductions with developers, project owners, hospitality groups, government stakeholders and potential JV partners.</li><li><strong>Programme Delivery:</strong>&nbsp;Support private investor roundtables, dinners, site visits, 1:1 meetings, project presentations and VIP networking experiences.</li><li><strong>Market Knowledge:</strong>&nbsp;Develop a strong understanding of investment opportunities across&nbsp;<strong>Jeddah, Makkah, Madinah and the Red Sea</strong>, particularly residential, hospitality, branded residences, mixed-use and tourism-related developments.</li><li><strong>Investor Experience:</strong>&nbsp;Manage the investor journey from initial outreach and onboarding through to onsite engagement and post-event follow-up.</li><li><strong>Stakeholder Management:</strong>&nbsp;Work closely with developers, government entities, sponsors, Family Office networks, private banks and internal Sales, Marketing and Operations teams.</li><li><strong>Reporting:</strong>&nbsp;Maintain an accurate investor pipeline and track recruitment, meetings, introductions, investor interests and potential investment outcomes.</li></ul><br>Qualifications<br><ul><li><strong>Significant proven experience</strong>&nbsp;in investor relations, real estate, private wealth, Family Offices, business development, investment events or a related field.</li><li>Experience engaging&nbsp;<strong>Family Offices, UHNWIs, investors or senior financial decision-makers</strong>.</li><li>Strong relationship-building, networking and business development skills.</li><li>Confident communicating with&nbsp;<strong>CEO, CIO, Principal, Partner and Managing Director-level</strong>&nbsp;stakeholders.</li><li>Commercial understanding of investment mandates, ticket sizes and investor requirements.</li><li>Highly organised with strong attention to detail and the ability to manage multiple senior relationships.</li><li>Excellent written and spoken English.</li><li><strong>Arabic-speaking capability is strongly preferred</strong>, particularly for building relationships with Saudi Family Offices, UHNWIs and local stakeholders.</li><li>Experience or an existing network within&nbsp;<strong>Saudi Arabia/GCC Family Offices, private wealth or real estate investment</strong>&nbsp;would be a significant advantage.</li></ul><br>Additional Information<br><p><strong>What you will get</strong></p><br><ul><li>BUPA Medical Insurance for you and your family&nbsp;&nbsp;</li><li>Annual leave – 25&nbsp;days</li><li>Remote working on Sundays&nbsp;&nbsp;</li><li>Working anywhere – 1&nbsp;month&nbsp;every year</li><li>Wellbeing Benefits&nbsp;&nbsp;</li><li>Family visa costs (up to a max of three children)&nbsp;</li><li>Individual annual flight allowance for expats</li></ul><p><strong>International Relocation Package*</strong></p><br><ul><li>Paid flight to Riyadh – for you&nbsp;and your family (up to a max of three children)&nbsp;</li><li>60 days of accommodation or a suitable serviced apartment from your arrival date, or a one-off payment of SAR 5,000&nbsp;</li><li>Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs</li><li>Individual paid flight home and an end-of-service gratuity payment when leaving the company*</li></ul><p><strong>Local Relocation Package*</strong></p><br><ul><li>Paid flight to Riyadh – individual and family (up to a max of three children)&nbsp;</li><li>30 days accommodation or a suitable serviced apartment from your arrival date, or a one-off payment of SAR 5,000&nbsp;</li><li>Up to SAR 2,500 reimbursement of shipping goods/excess baggage costs</li></ul><p>*If eligible&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><strong>We’re Hiring | Head of Business Development</strong></p><p><br></p><p>We are looking for an experienced <strong>Head of Business Development</strong> to lead Group-level business development activities and drive sustainable growth across the Group and its subsidiaries.</p><p><br></p>Key Responsibilities<ul><li>Develop and implement the Group’s Business Development Strategy and annual growth plan.</li><li>Identify and secure commercially viable business opportunities across targeted sectors and markets.</li><li>Build and manage strong relationships with government entities, major corporations, developers, investors, consultants, and strategic partners.</li><li>Lead opportunity qualification, tender development, and <strong>Go / No-Go</strong> recommendations.</li><li>Develop strategic partnerships, alliances, MoUs, and joint ventures.</li><li>Identify opportunities for expansion into new sectors and markets.</li><li>Establish and maintain a unified Group-wide business opportunity pipeline.</li><li>Provide regular business development and KPI reports to senior management.</li></ul>Requirements<ul><li><strong>10–15 years</strong> of relevant experience in Business Development, Sales, Commercial Management, or a related field.</li><li>Experience in <strong>construction, projects, contracting, or commercial services</strong> is preferred.</li><li>Proven experience in developing client and partner relationships and pursuing business opportunities.</li><li>Experience in the <strong>Saudi market</strong>, particularly with government entities and major corporations, is preferred.</li><li>Bachelor’s degree in Business Administration, Marketing, Engineering, or a related discipline.</li><li>Fluent in English.</li><li>Strong negotiation, communication, presentation, and strategic thinking skills.</li><li>Proficiency in Microsoft Office and CRM systems.</li></ul>

<strong>Job Requisition ID: </strong>178083<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br><strong>Overview Of The Role<br><br></strong>The Supply Chain Manager will lead the end-to-end Parts supply chain function for BYD &amp; Denza brands across KSA, owning forecasting, inventory planning, replenishment, and operational efficiency across the Central Distribution Center and all branch locations. The role carries direct commercial impact on Aftersales profitability, parts availability, and customer experience, and acts as the primary KSA supply chain interface with the OE principal. This is a senior leadership role critical to scaling BYD &amp; Denza's Aftersales footprint in the Kingdom.<br><br><strong>What You Will Do<br><br></strong><strong>Supply Chain Strategy &amp; Planning<br><br></strong><ul><li>Define and execute the Parts supply chain strategy for BYD &amp; Denza in KSA, covering forecasting, replenishment cycles, stocking norms, and obsolescence management.</li><li>Build and maintain demand forecasting models aligned to vehicle parc growth, seasonality, campaigns, and warranty cycles.</li><li>Set inventory targets across CDC and branches to optimize fill rates, availability, and working capital.<br><br></li></ul><strong>Inventory Management &amp; Operations<br><br></strong><ul><li>Govern core inventory KPIs including stock turn, first-pick fill rate, back-order ratio, aging stock, and obsolescence provisions.</li><li>Drive inventory accuracy through cycle counts, governance routines, and ERP discipline.</li><li>Standardize branch parts operations, replenishment cycles, VOR processes, and emergency order management.<br><br></li></ul><strong>OE &amp; Vendor Management<br><br></strong><ul><li>Act as the primary KSA counterpart to BYD HQ supply chain teams for ordering, allocations, and supply commitments.</li><li>Manage OE order cycles, escalation routes, and resolution of shortages or supply disruptions.</li><li>Negotiate supply terms, pricing reviews, and service-level commitments with OE and third-party vendors.<br><br></li></ul><strong>Warehousing &amp; Logistics<br><br></strong><ul><li>Oversee inbound and outbound logistics, customs clearance, freight optimization, and last-mile distribution to branches.</li><li>Drive warehouse productivity, layout optimization, and adherence to safety, quality, and HSE standards.<br><br></li></ul><strong>Reporting &amp; Analytics<br><br></strong><ul><li>Deliver monthly supply chain performance reviews to Aftersales and brand leadership.</li><li>Build dashboards covering inventory health, OE order performance, and branch availability.<br><br></li></ul><strong>Stakeholder Management<br><br></strong><ul><li>Partner with Aftersales, Service, Sales, Finance, and IT to align supply chain decisions with commercial priorities.</li><li>Support new branch openings, brand expansions, and product launch readiness from a parts perspective.<br><br></li></ul><strong>Required Skills To Be Successful<br><br></strong><ul><li>Strong commercial and analytical mindset with deep understanding of automotive parts economics</li><li>Hands-on inventory planning and demand forecasting capability</li><li>Proven OE/principal stakeholder management at HQ level</li><li>Operational excellence orientation across CDC and branch operations</li><li>Advanced ERP and BI tools usage (SAP, Oracle, Kerridge, Power BI)</li><li>Strong leadership and team development skills</li><li>Negotiation, problem solving, and decision making under pressure<br><br></li></ul><strong>What Qualifies You For The Role<br><br></strong><ul><li>Bachelor's degree in Supply Chain, Engineering, Business, or related discipline. MBA or supply chain certification (CPIM, CSCP) preferred.</li><li>13–20 years of experience in automotive Parts supply chain, with strong exposure across CDC, branch operations, and OE management.</li><li>Proven track record of establishing or transforming parts operations across multi-branch dealer networks.</li><li>Strong working knowledge of automotive ERP systems and BI reporting tools.GCC or KSA market experience strongly preferred. <br><br></li></ul><strong>About Al-Futtaim Automotive<br><br></strong>A major division of the UAE-based Al-Futtaim Group of companies, <strong>Al-Futtaim Automotive</strong> is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. <strong>This is Al-Futtaim Automotive and we empower talent to move forward.</strong>

<p><strong>Who Are We</strong></p><p><br>HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.</p><p><br>HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.</p><p><br>Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank.</p> <p></p><p><strong>Job Summary</strong></p><p>Responsible for managing and enhancing the transaction monitoring framework to ensure timely detection, investigation, and escalation of suspicious activities in line with SAMA regulations and internal AML policies. The role oversees monitoring controls, alert management, quality assurance, and team performance to mitigate money laundering and terrorist financing risks</p><p><strong>JOB-SPECIFIC Responsibilities:<br></strong></p><ul><li>Own and operate the AML/CTF monitoring function end to end, including customer acceptance, KYC, CDD, EDD, transaction monitoring, investigations, escalation, and ongoing risk management.</li><li>Review customer onboarding and periodic KYC updates and obtain the required approvals for high-risk customers, PEPs, complex ownership structures, UBOs, and source of funds/source of wealth assessments, with clear documentation and audit-ready records.</li><li>Design, maintain, review, test, and enhance transaction monitoring scenarios, rules, thresholds, and logic to ensure effective detection of money laundering and terrorist financing risks and continuous improvement of monitoring quality.</li><li>Oversee alert handling and investigations lifecycle, ensuring timely review, sound analysis, proper documentation, and structured escalation of suspicious cases to the AML/CTF reporting function for submission to the FIU.</li><li>Review and update customer risk ratings (low, medium, high) based on relevant internal and external risk factors, changes in customer profile or behavior, regulatory or legal developments, and other material risk indicators, ensuring appropriate approvals, governance, and documentation.</li><li>Lead AML/CTF risk assessments covering customers, products, services, delivery channels, geographic exposure, and the size and nature of Hala’s activities, and ensure that monitoring, due diligence, and control measures remain aligned with the identified risk levels.</li><li>Act as the primary AML/CTF advisor to relevant internal stakeholders, including Business, Product, Operations, Technology, Risk, Legal, Compliance, Finance, Customer care, and senior governance committees, providing guidance on initiatives, changes, and AML/CTF risk mitigation measures.</li><li>Lead AML-related systems enhancements and data quality improvements in coordination with technology and operations teams, including automation, optimization of workflows, and reduction of false positives.</li><li>Prepare and oversee periodic AML/CTF reports, including weekly, monthly, quarterly, semi-annual, and annual reports, ensuring meaningful metrics, trends, and management information.</li><li>Represent the organization in AML/CTF matters with regulators, internal audit, and external reviewers, including inspections, information requests, and follow-up actions.</li><li>Develop and execute the annual AML/CTF plan for the unit, including objectives, initiatives, KPIs, and ongoing performance monitoring.</li><li>Lead, manage, and develop the AML/CTF team by allocating tasks, managing workloads, evaluating performance, and delivering targeted training and awareness programs.</li><li>Continuously monitor regulatory developments and industry typologies, translating them into practical enhancements to AML/CTF policies, controls, monitoring, and investigations.</li><li>Perform any additional AML/CTF-related duties assigned by the Head of AML/CTF or MLRO.</li></ul><p>&nbsp;</p><p>&nbsp;</p><p><strong>Education</strong></p><p>Bachelor’s or Master’s Degree in Law, Finance, Business Administration, or a related field.</p><p>Equivalent years of relevant experience may be considered in lieu of formal education.</p><p>The education levels can be replaced by years of experience</p><p><strong>Experience</strong></p><p>7+ years in AML monitoring/investigations</p><p><strong>Skills</strong></p><p><strong>&nbsp;&nbsp;</strong></p><p>Strong knowledge of AML/CTF regulations and SAMA requirements.</p><p>In-depth understanding of transaction monitoring systems and scenario tuning.</p><p>Strong risk assessment and decision-making capability.</p><p>Ability to analyze complex transaction patterns and emerging typologies.</p><p>Leadership and team management skills.</p><p>Stakeholder management and cross-functional coordination.</p><p>Strong reporting and presentation skills.</p><p>Analytical mindset with problem-solving capability</p><p>Relevant certifications such as CCO, CAMS, or equivalent.</p><p>Fluent in Arabic and English.</p><p><strong>Core Competencies</strong></p><p>Governance &amp; Risk Oversight – Advanced</p><p>Decision-Making &amp; Judgment – Advanced</p><p>Leadership &amp; Team Management – Advanced</p><p>Strategic Thinking – Advanced</p><p>Stakeholder Management – Advanced</p><p>Analytical Skills – Advanced</p><p>&nbsp;</p><p></p> <p>&nbsp;</p><strong>What We Offer You<br></strong><strong>We believe you will love working at HALA!</strong><ul><li>We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups.</li><li>We offer highly competitive compensation packages, including the potential for shares.</li><li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li><li>Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry.</li><li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li><li>You will be given a lot of responsibility and trust.&nbsp;We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.</li></ul>&nbsp;<strong>If you think you have what it takes to join a remarkable team #apply_now&nbsp;</strong><p>&nbsp;</p>

<br><p><strong>About Us :</strong>&nbsp;</p><p><strong>&nbsp;</strong>&nbsp;</p><p>DirectFN is a leading Capital Market Industry (CMI) Financial Technology software and Content provider, company (now owned by Saudi Tadawul Group / WAMID) specializes in providing brokerage, asset, and custody management solutions, along with market information screens – as productized services. Our innovative products, services, and solutions empower both financial institutions and individuals to optimize their operations and enhance client satisfaction&nbsp;</p><p><br></p><p><br></p><p><strong>I.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong><strong>JOB SUMMARY</strong></p><p><br></p><p>The <strong>Global Head of Support</strong> at DirectFN is responsible for leading the customer support function, ensuring that clients receive exceptional service and support regarding FinTech products and services. This leadership role encompasses the development of support strategies, management of the support team, and fostering a culture of customer-centricity throughout the organization.</p><p><br></p><p><strong>II.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>1-&nbsp;&nbsp;&nbsp;Strategic Leadership</strong></p><ul><li>Develop and implement a comprehensive customer support strategy that aligns with the company's business objectives and enhances customer satisfaction.</li><li>Set measurable goals for the support team, ensuring alignment with overall company goals and KPIs.</li></ul><p><strong>2-&nbsp;&nbsp;&nbsp;Team Management</strong></p><ul><li>Lead, mentor, and manage a diverse support team, made of staff on-site at client premises, on-shore (Riyadh) and off-shore (Sri Lanka and Pakistan), fostering a high-performing and customer-driven culture.</li><li>Conduct performance evaluations, provide feedback, and support the professional development of team members.</li><li>Organize training programs to ensure the team is knowledgeable about products, industry trends, and customer service best practices.</li></ul><p><strong>3-&nbsp;&nbsp;&nbsp;Customer Engagement</strong></p><ul><li>Establish and maintain strong relationships with key clients and stakeholders to understand their needs and expectations.</li><li>Develop customer feedback systems to gather insights, assess satisfaction, and identify opportunities for improvement.</li></ul><p><strong>4-&nbsp;&nbsp;&nbsp;Operational Excellence</strong></p><ul><li>Oversee day-to-day operations of the support department, ensuring all customer inquiries and issues are addressed promptly and effectively.</li><li>Implement best practices for support processes, ensuring efficiency, consistency, and quality.</li></ul><p><strong>5-&nbsp;&nbsp;&nbsp;Multi-Channel Support Management</strong></p><ul><li>Manage support across multiple channels (phone, email and chat), ensuring a seamless customer experience.</li><li>Evaluate and implement customer support technologies and tools to enhance efficiency and service quality.</li></ul><p><strong>6-&nbsp;&nbsp;&nbsp;Cross-Functional Collaboration</strong></p><ul><li>Work closely with product management, engineering, and sales teams to communicate customer feedback and influence product development and enhancements.</li><li>Collaborate with marketing to create customer support materials and resources that improve user experience.</li></ul><p><strong>7-&nbsp;&nbsp;&nbsp;Quality Assurance</strong></p><ul><li>Establish quality assurance processes to monitor and improve the quality of customer interactions and support services.</li><li>Analyze support metrics and data to identify trends, operational challenges, and areas for enhancement.</li></ul><p><strong>8-&nbsp;&nbsp;&nbsp;Crisis Management</strong></p><ul><li>Develop contingency plans and response strategies for handling customer issues, escalations, and crises effectively.</li><li>Lead the support team during critical incidents, ensuring timely resolution and communication with affected clients.</li></ul><p><strong>9-&nbsp;&nbsp;&nbsp;Reporting and Analytics</strong></p><ul><li>Prepare and present regular reports on support performance, metrics, and customer satisfaction to executive leadership.</li><li>Utilize analytics to inform decision-making and refine support strategies.</li></ul><p><strong>10- Continuous Improvement</strong></p><ul><li>Foster a culture of continuous improvement within the support team, encouraging innovation in service delivery and client engagement.</li><li>Stay updated on industry trends and best practices to refine support processes and enhance customer service offerings.</li></ul><p><strong>11- Training and Knowledge Management</strong></p><ul><li>Oversee the creation and maintenance of a knowledge base that provides resources for both customers and support staff.</li></ul><p><strong>12- User Adoption and Success</strong></p><ul><li>Collaborate with the Product team to proactively drive user adoption and product engagement, ensuring customers achieve their desired outcomes.</li></ul><p><br></p><p><strong>III.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong><strong>Qualifications</strong><strong> &amp; Requirements </strong></p><p><br></p><ul><li><strong>Education</strong>: Bachelor’s degree in IT, Business Administration, Communications, or a related field. A Master’s degree is a plus.</li><li><strong>Experience</strong>: 8+ years of experience in customer support or related fields, with at least 3 years in a leadership or management role.</li><li><strong>Technical Proficiency</strong>: Familiarity with Financial Industry, customer support software, and CRM systems.</li><li><strong>Leadership Skills</strong>: Proven experience in leading and managing teams, with a focus on driving performance and accountability.</li><li><strong>Communication Skills</strong>: Excellent verbal and written communication skills with the ability to convey complex information clearly and effectively.</li><li><strong>Language Proficiency</strong>: Fluent in English (spoken and written) to facilitate effective communication with stakeholders.</li></ul><p><br></p><p><strong>IV.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong><strong>Core Skills:</strong></p><p><br></p><ol><li><strong>Customer-Centric Attitude</strong></li></ol><p><br></p><ul><li>Ability to prioritize customer needs and create strategies that enhance customer satisfaction and loyalty.</li></ul><ol><li><strong>Problem-Solving Skills</strong></li></ol><p><br></p><ul><li>Strong analytical and problem-solving abilities to address customer issues and implement effective solutions.</li></ul><ol><li><strong>Collaboration</strong></li></ol><p><br></p><ul><li>Exceptional interpersonal skills to work effectively with cross-functional teams and build relationships.</li></ul><ol><li><strong>Adaptability</strong></li></ol><p><br></p><ul><li>Flexibility to adapt to changing customer needs and business priorities.</li></ul><ol><li><strong>Technology Savvy</strong></li></ol><p><br></p><ul><li>Understanding of support technologies and tools, with a keen interest in evaluating new solutions that enhance service delivery.</li></ul><p><br></p><p><strong>V.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong><strong>Key Result Areas (KRAs):</strong></p><p><br></p><ul><li><strong>Customer Satisfaction:</strong> Achieve and maintain high levels of customer satisfaction and Net Promoter Score (NPS).</li><li><strong>Team Performance:</strong> Develop a high-performing and engaged support team with low turnover rates.</li><li><strong>Operational Efficiency:</strong> Improve efficiency in support processes, reducing response and resolution times.</li><li><strong>Continuous Improvement:</strong> Show ongoing improvement in support metrics and overall service quality.</li></ul><p><br></p>

<strong>Company Description<br><br></strong><strong>Fairmont Ramla, Riyadh </strong>is a luxury hospitality destination offering premium serviced residences, exceptional dining experiences, and world-class guest services. As part of the renowned Fairmont brand, the property is committed to excellence and innovation, delivering unforgettable experiences through high standards in hospitality<br><br><strong>Job Description<br><br></strong><strong>To lead</strong> the Finance Team in all financial aspects of the hotel’s operations, to ensure that all local &amp; corporate policies &amp; procedures are observed, and to supervise the day-to-day operations of the Finance office. We are looking for an experienced Director of Finance to oversee all financial aspects of business and drive the company’s financial strategy and planning.<br><br><strong>You will be responsible for:<br><br></strong><ul><li> Financial Management</li><li>Budgeting: Develop and manage the hotel’s annual budget.</li><li>Financial Reporting: Prepare and present financial statements and reports to senior management.</li><li>Forecasting: Analyze financial performance and provide forecasts to inform strategic decisions.</li><li> Operational Support</li><li>Business Analysis: Support operational teams by providing financial insights and analysis to enhance performance.</li><li>Cost Control: Implement cost control measures to maintain profitability.</li><li> Compliance and Risk Management</li><li>Regulatory Compliance: Ensure adherence to financial regulations and standards.</li><li>Risk Assessment: Identify and manage financial risks associated with hotel operations.</li><li> Team Leadership</li><li>Staff Management: Lead and develop the finance team, fostering a collaborative environment.</li><li>Training: Provide training and support to staff on financial processes and systems.</li><li> Strategic Planning</li><li>Business Development: Collaborate with other departments to identify opportunities for revenue growth.</li><li>Investment Analysis: Evaluate potential investment opportunities and their financial implications.</li><li> Communication</li><li>Stakeholder Engagement: Communicate financial performance and strategies to stakeholders, including owners and management.</li><li>Cross-Department Collaboration: Work closely with other departments to ensure alignment on financial objectives.</li><li>These functions contribute to the overall financial health and operational efficiency of the hotel, ensuring it meets both short-term and long-term goals.<br><br></li></ul><strong><em>Duties &amp; Responsibilities:<br><br></em></strong><ul><li>Directs, coordinates, and participates in all activities of Accounting personnel, such as:</li><li>preparing management reports, financial statements, and related accounting reports;</li><li>receiving, storing, issuing, accounting for, and controlling the cost of food, beverage, general supplies, operating equipment, and fixed assets;</li><li>requisition needed equipment, materials, and supplies;</li><li>receiving, keeping, depositing, investing, and disbursing funds;</li><li>preparing, controlling, and maintaining all vouchers and cheques;</li><li>processing and preparing all credit applications;</li><li>auditing all revenue reports of the hotel;</li><li>Ensures that all accounting reports and financial statements are prepared according to the uniform system of accounts for the hotel.</li><li>Sees to the accurate and timely preparation and submission of all accounting reports, financial statements, and tax returns.</li><li>Complies in conjunction with the mgt. Department heads are responsible for all budgets and forecasts covering all hotel activities, and maintain all budget control procedures.</li><li>Analyzes and interprets financial statements and accounting reports of the hotel; reports to management.</li><li>Maintains all proper control systems and procedures and conducts continuous audit of all hotel accounts, records, and transactions.</li><li>Implements and administers credit and collection policies and procedures established by the General Manager.</li><li>Ensures the maintenance of ledgers and subsidiary records of authorized appropriations and expenditures are properly authorized and accounted for.</li><li>Ensures the maintenance of all subsidiary records in connection with inventories, accounts receivables, accounts payables, operating equipment, fixed assets, etc.</li><li>Supervises and directs the receiving, storing, and issuing functions to ensure that proper procedures and controls are in effect.</li><li>Assists all department heads in the preparation of their respective budgets and feasibility studies, and whenever any financial information or expertise is required.</li><li>Ensures the cleanliness and maintenance of all accounting machines and equipment.</li><li>Maintains good relations with banks to facilitate the handling of such arrangements as overdrafts, placing funds in time deposits, etc.</li><li>Maintains good relationships with the government to facilitate the handling of such hotel functions as tax matters, import licenses, and customs clearances.</li><li>Performs related duties as assigned.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Hotel Operational Finance knowledge</li><li>Accounting -Demonstrated expertise in accounting principles, P&amp;L statements, operating budgets, forecasting and scheduling, and the reporting of financial data</li><li>Excellent interpersonal, communication, and organizational skills</li><li>Strong problem-solving abilities</li><li>Highly responsible and reliable</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on both guest needs while balancing colleague needs, remaining calm and courteous at all times</li><li>Empathetic leader, you are keen to build emotional connection with your colleagues, help them develop their strengths, and provide regular and constructive feedback</li><li>You ensure good communication of the Finance information and maintain excellent relationships and partnerships with all the different hotel stakeholders (Owners, Hotel, and Banks, etc.)<br><br></li></ul>Additional Information<br><br><strong>Your Work Environment:<br><br></strong>Note: The description can be adjusted to meet specific local or legal requirements, such as work permits.<br><br><strong>Our Commitment to Diversity &amp; Inclusion:<br><br></strong>We are an inclusive company, and our goal is to attract, hire, and develop diverse talent.<br><br><strong>Requirements:<br><br></strong><ul><li>Experience: Minimum of 2–5 years of experience in the position within the luxury hotel or hospitality industry, with a proven track record of achieving sales targets and managing key accounts.<br><br></li></ul><strong>Working Conditions:<br><br></strong><ul><li>Full-time position with flexibility for evening and weekend work, depending on client needs and industry events.<br><br></li></ul><strong>Compensation:<br><br></strong><ul><li>Competitive salary and commission structure based on performance.</li><li>Benefits package may include healthcare, retirement plans, travel discounts, and other perks.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span><b><span>Aramco energizes the world economy.</span></b></span></span></p><br><br> <p><span><span>Aramco occupies a special position in the global energy industry. We are one of the world’s largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer.</span></span></p><br><br> <p><span><span>With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco’s value to society.</span></span></p><br><br> <p><span><span>Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations’ spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply.</span></span></p><br><br> <p><span><span>We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization.</span></span></p><br><br> Overview <br><p><span>We are seeking a Senior Accounting Analyst to join the Medical Services &amp; Affiliates Management Department (MS&amp;AMD).</span></p><br><br> <p><span>The Medical Services &amp; Affiliates Management Department is responsible for overseeing and supporting Saudi Aramco’s healthcare-related services and affiliate entities, ensuring effective financial governance, compliance, and sustainability across medical operations, insurance arrangements, and affiliated healthcare organizations.</span></p><br><br> <p><span>Your primary role is to provide advanced financial and accounting analytical support to MS&amp;AMD by serving as a trusted subject matter expert on complex accounting, financial reporting, and healthcare-related financial matters. This role plays a key part in supporting management decision-making, strengthening financial governance, ensuring compliance with Saudi Aramco accounting policies, internal controls, and International Financial Reporting Standards (IFRS), and providing professional advisory input across financial, accounting, contractual, and procurement-related areas, with particular emphasis on healthcare financials and insurance-related analytics.</span></p><br><br>Duties and Responsibilities <br><p><span>As the successful candidate you will perform the following:</span></p><br><br> <ul> <li><span>Perform advanced financial and accounting analyses to support complex transactions, reporting requirements, and management decision-making.</span></li> <li><span>Analyze and evaluate accounting systems, policies, and procedures to ensure compliance with Saudi Aramco standards, internal controls, and IFRS requirements.</span></li> <li><span>Address complex accounting, financial reporting, reconciliation, and tax-related issues in coordination with internal stakeholders.</span></li> <li><span>Assess the financial feasibility and impact of proposed transactions, including production, sales, purchases, employee and vendor disbursements.</span></li> <li><span>Perform financial modelling, investment and divestiture analysis, asset valuation, and financial due diligence activities, as required.</span></li> <li><span>Prepare and review confidential financial reports, forecasts, cash flow analyses, budgets, and funding-related documentation.</span></li> <li><span>Provide financial, accounting, economic, and commercial advisory support on agreements, governance structures, risks, and mitigation measures.</span></li> <li><span>Perform complex operational accounting activities, including account reconciliation, cost analysis, compliance assessments, and statutory reporting.</span></li> <li><span>Provide ad hoc financial expertise and advisory support to subsidiaries, joint ventures, affiliates, and internal stakeholders on accounting, contract, and procurement matters.</span></li> <li><span>Coordinate with finance, legal, procurement, compliance, and other internal functions to ensure accurate, timely, and compliant financial outcomes.</span></li> <li><span>Review or guide the work of less-experienced analysts to support assigned projects and deliverables.</span></li> </ul><br>Minimum Requirements <br><ul> <li><span>As the successful candidate you will hold a Bachelor’s degree in Business, Management, Accounting, Engineering, or a related discipline from a recognized institution.</span></li> <li><span>Minimum of 7 years of relevant professional experience in accounting, financial analysis, reporting, or advisory roles within large or regulated organizations.</span></li> <li><span>Strong knowledge of accounting policies, procedures, and financial reporting standards in accordance with IFRS.</span></li> <li><span>Demonstrated experience in financial analysis, modelling, and interpretation of complex financial data.</span></li> <li><span>Professional certifications such as CPA, CIA, ACCA, SOCPA, CMA, or CFA are preferred.</span></li> <li><span>Strong analytical, communication, and stakeholder engagement skills.</span></li> <li><span>Ability to operate independently with sound professional judgment and discretion.</span></li> <li><span>Full professional proficiency in English; Arabic is preferred.</span></li> </ul><br>Work Location and Work Schedule <br><p><span>Work Location: Within Saudi Arabia – To be specified in Job offer</span></p><br><br> <p><span>Work Schedule: Full Time - To be specified in Job offer</span></p><br><br>Job Post Duration <br><p><span>Job posting start date: 01/27/2026</span></p><br><br> <p><span>Job posting end date: 12/31/2026</span></p><br><br><p><span><span><b><span>Working environment </span></b></span></span></p><br><br> <p><span><span>Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly. </span></span></p><br><br> <p><span><span>At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world’s biggest technical, logistical and environmental challenges, we invest heavily in talent development. </span></span></p><br><br> <p><span><span>We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs – one of the largest in the world.</span></span></p><br><br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span><b><span>Aramco energizes the world economy.</span></b></span></span></p><br><br> <p><span><span>Aramco occupies a special position in the global energy industry. We are one of the world’s largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer.</span></span></p><br><br> <p><span><span>With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco’s value to society.</span></span></p><br><br> <p><span><span>Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations’ spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply.</span></span></p><br><br> <p><span><span>We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization.</span></span></p><br><br> Overview <br><p><span>We are seeking a <strong>Plant </strong><strong>Corrosion Engineer </strong>to join our Tanajib Gas Plant Department.</span></p><br><br> <p><span>Tanajib Gas Plant Department current processing capacity is 3 billion standard cubic feet per day (BSCFD) of associated and non-associated gas. The plant products are NGL, Sales Gas and Liquid sulfur.</span></p><br><br> <p><span>Your primary role is to implement, support and continually improve Tanajib Gas Plant Department inspection corrosion management programs as well as to provide consolatory advice in materials ensuring cost effective material selection and corrosion mitigation strategies, which will ensure mechanical integrity of the materials, applied on all Tanajib Gas Plant Department assets including equipment and piping through their life cycle.</span></p><br><br>Key Responsibilities <br><p><span>As the successful candidate you will be required to perform the following:</span></p><br><br> <ul> <li><span>Implement corrosion management program and on-stream monitoring</span></li> <li><span>Conduct risk-based inspection based on API-580 methodology</span></li> <li><span>Review and approve recommend solutions for coating failures and cathodic protection.</span></li> <li><span>Validate corrosion controls, corrosion loops and corrosion damage mechanisms frequently.</span></li> <li><span>Assess feed composition changes and approve recommend solution to assure assets integrity.</span></li> <li><span>Develop scope and description of technology items, and lead field implementation.</span></li> <li><span>Develop and transfer knowledge about use of coating, CP, corrosion inhibitors and othercorrosion controls and best practices.</span></li> <li><span>Extract data and draw conclusions from Corrosion Monitoring Technologies.</span></li> <li><span>Troubleshoot corrosion problems and address their root causes.</span></li> <li><span>Review design packages for plant changes and modifications to address corrosion and material challenges.</span></li> <li><span>Explore new materials development and deploy advanced material application to address plant corrosion challenges.</span></li> <li><span>Perform the regular review and update on the plants units Corrosion Control Documents (CCD’s) reflecting the any change that resulted from plant changes either in plant operation or facility modifications.</span><br><span>Conduct the evergreening RBI studies of the plant unit, including revising the inventory grouping limits and reflect that on related drawings, tracking generated RBI recommendations and coordinate their implementations.</span><br><span>&nbsp;Review existing inspection programs reports to monitor the corrosion activities in the plant.</span></li> </ul><br>Minimum Requirements: <br><ul> <li><span>As the successful candidate you will hold a Bachelor or Master degree in Mechanical Engineering, Chemical Engineering, Materials Science or Corrosion Science from a recognized and approved program.</span></li> <li><span>You will have 10 years of experience in Gas processing in Oil/Gas Industry, material science and metrology, different NDT technology and their applications and knowledge in engineering aspect of welding.</span></li> <li><span>You must have working experience in running asset integrity programs in petroleum or petrochemical operating facility.</span></li> <li><span>Capability to write clear technical reports to address any technical issue. The candidate shall also have excellent presentation skills to share knowledge with others and present business cases to managements to take decisions.</span></li> <li><span>Strong knowledge of the international standards and codes <strong>NACE, ASME, API and ASTM</strong> especially inspection and corrosion standards such as <strong>API-571, API-579, API-580, API-570 and API-510</strong>.&nbsp; And He should hold a valid <strong>NACE Specialist Certification</strong> or <strong>NACE Senior Corrosion Technologist</strong> or combination of NACE Corrosion Technologist, API-571 and NACE CP level II.</span></li> </ul><br>Work Location and Work Schedule <br><p><span>Work location: Within Saudi Arabia – To be specified in Job offer</span></p><br><br> <p><span>Work schedule: Full Time - To be specified in Job offer</span></p><br><br>Job Posting Duration: <br><p><span>Job posting start date: 08/12/2026</span></p><br><br> <p><span>Job posting end date: 08/12/2027</span></p><br><br><p><span><span><b><span>Working environment </span></b></span></span></p><br><br> <p><span><span>Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly. </span></span></p><br><br> <p><span><span>At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world’s biggest technical, logistical and environmental challenges, we invest heavily in talent development. </span></span></p><br><br> <p><span><span>We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs – one of the largest in the world.</span></span></p><br><br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you’ll have the opportunity to create impact at scale tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters to you, to your community, and to the world. Progress starts with you.</p><p>Purpose The Finance Manager collaborates closely with the Finance and Client Facing organization, providing financial business support. This role involves overseeing financial planning, financial analysis, and reporting, managing financial risks, and financial modelling and reviewing of client deals and business cases. The role will support the delivery of the Budget, Forecast and Multi-Year Growth Plans driving efficiencies, and to support client deal structuring and approval process The Finance Manager will report to the KBO Head of Finance, to support in the Kingdom of Saudi Arabia, Bahrain, and Oman (KBO) overall business priorities.</p><p>Principle Responsibilities/Key Results Area: Financial Management: Production of key business drivers (e.g. volumes, transactions, etc.) to be used in strategic planning, annual budgeting and quarterly forecasting Volume trend and product mix analysis (International vs. Domestic) Proactive identification of development areas in designated markets; financial support of market development strategy Support in pricing and interchange related discussion concerning the covered markets, to include the impacts of both pricing and interchanges on client profitability Management of ad hoc/monthly/quarterly/yearly analysis of Market and Client trends to be used by all supported departments and the GCM s Provide support in the areas of revenue management and investment decision. Participate in continuous improvement activities to meet or exceed internal customers expectations.</p><p>Incentives and Contracts: Responsible for deal modelling for clients in the covered markets and ensure it meets business needs and internal governance and compliance requirements (includes preparing the deal approval documents) Review incentive deal proposals with geo/functional teams and provide feedback where appropriate to optimize risk-adjusted returns. Provide recommendation to senior leadership team on their financial viability and execution risks. Detailed deal tracking for all executed deals in the covered markets, providing management with real time analysis on deals performance. Provides financial analysis for forecasting contra-revenues. Review and provide challenge to sales teams to obtain realistic projections for existing deals and new deals. Deal reforecasting on a monthly/quarterly basis and budget process Collaborate with other internal stakeholders (Legal, Client Contract Management, Controlling, etc) to ensure that the GCC client incentive contracts are executed in an efficient manner, properly accounted and meets internal governance and compliance requirements.</p><p>Expense Management: Proactive management of cross-functional &amp; geography expense planning. Financial leadership in forecast and budget process for the markets; Tracking and monthly performance, understanding of variances. Advisory and guidance to cost center managers so they are informed of their approved budgets &amp; forecasts and their commitment to budget/forecast on a continuous basis. Participation in continuous improvement activities to exceed customer expectations and promote a professional finance organization. Implement strategies to prevent and resolve bad debts.</p><p>Compliance and Governance: Ensure deals and approval-to-spend requests are captured, recorded, summarized, and reported in compliance with policies and procedures. Ensure data integrity and consistency of information as well as organized documentation of all financial assumptions, results and data sources used. Provide guidance to business partners on their approved budgets and forecasts, and their commitment to budget/forecast on a continuous basis.</p><p>Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in finance, engineering, accounting, mathematics, economics, or related quantitative field</li><li>At least 5 years post qualification experience in finance</li><li>Degree in Accounting or professional accounting qualification (ACA, ACCA, CPA or equivalent) is preferred.</li><li>Demonstrated expertise in utilizing financial analysis and modeling in challenging and complex scenarios.</li><li>High proficiency in Microsoft Office (Excel, PowerPoint).</li><li>Outstanding analytical and quantitative skills; able to resolve tough business problems with well-structured analyses</li><li>Proven expertise in modelling techniques and managing large data sets</li><li>Attentive to detail, highly organized, and focused on quality of output.</li><li>Fluent in written and spoken business English. Proficiency in local languages is advantageous.</li><li>Familiarity with the cards business and revenue streams is a plus.</li><li>Excellent stakeholder management skills</li><li>Excellent business acumen</li><li>Excellent communication and interpersonal skills</li><li>Outstanding analytical and quantitative skills, able to resolve tough business problems with well-structured analyses</li><li>Strong problem-solving skills and logical, analytical mind-set</li><li>Ability to work effectively with a diverse team and produce time sensitive deliverables</li><li>Must be proactive, can-do attitude</li><li>Experience in leading process improvement projects would be advantageous</li><li>Strong interpersonal skills will be required to address on-going needs of a complex, matrix reporting structure, and multinational organization</li></ul>

ARIS is a Process Intelligence company that helps organizations discover, create, and transform their processes to deliver measurable business outcomes and scale AI with confidence.<br><br>It combines process design, real execution insight, and AI-driven optimization in a single, integrated platform-enabling organizations to build a governed digital twin of their operations, understand how work actually happens, and continuously deliver value across the enterprise.<br><br>By providing the process foundation, visibility, and governance required for AI adoption, ARIS enables businesses to deploy and scale Agentic AI safely and effectively, ensuring agents operate on trusted processes, data, and controls.<br><br>With over 30 years of expertise and recognition from leading analysts such as Gartner and Forrester, ARIS is trusted by global enterprises to turn process intelligence into real business impact. For more information, visit www.ARIS.com and follow us on LinkedIn.<br><br><strong>Be you, join us.<br><br></strong>We are currently seeking a <strong>Senior Solution Architect (PreSales)</strong> to join our team in <strong>Saudi Arabia</strong>. As a Solution Architect in our presales team, you will be responsible for supporting and managing strategic ARIS opportunities in the MENA region.<br><br><strong>Essential Functions<br><br></strong><ul><li>Acting as a passionate advocate for Business Process Management (BPM).</li><li>Leading and supporting cross-functional teams throughout the customer buying journey.</li><li>Engaging in C-level discussions to articulate the value and benefits of our solutions and BPM strategies.</li><li>Serving as a trusted advisor to customers, providing expert guidance on BPM best practices and solution implementation.</li><li>Delivering compelling presentations and demonstrations of our tool's capabilities.</li><li>Addressing customer inquiries and responding to RFPs and RFIs with precision.</li><li>Delivering high-quality Proof of Concepts (PoCs) and Proof of Value (PoV) projects.</li><li>Developing industry-specific or use case-specific showcases to highlight solution effectiveness.</li><li>Collaborating with product and development teams to align customer feedback with product enhancements.</li><li>Staying updated on industry trends and competitive landscape to position our BPM solution effectively.</li><li>Mentoring and training junior team members on BPM best practices and solution delivery.</li><li>Contributing to the development of sales strategies and go-to-market plans.</li><li>Participating in industry events, webinars, and conferences to promote our BPM solutions and gather market insights.<br><br></li></ul><strong>Minimum Requirements<br><br></strong><ul><li>5+ years of experience in presales.</li><li>Proven ability to effectively present technology solutions to executive-level stakeholders, with a focus on value-driven selling and business impact.</li><li>Hands-on experience with ARIS or similar BPM tools, with the ability to demonstrate and configure these platforms.</li><li>Strong technical acumen to address customer inquiries on topics such as product architecture, security, and integration.</li><li>Strong analytical and problem-solving skills, with the ability to quickly understand customer challenges and propose effective BPM solutions.</li><li>Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with both internal teams and external clients.</li><li>Ability to stay current with the latest BPM trends, tools, and methodologies, and apply this knowledge to drive continuous improvement and innovation in customer solutions.</li><li>Business fluent in English.<br><br></li></ul><strong>Nice to Haves<br><br></strong><ul><li>Experience as a BPM practitioner in roles such as presales or consulting.</li><li>Experience with BPM disciplines such as Process Modeling, Process Mining, Simulation, Process Governance, Lean, Six Sigma, TQM, and related methodologies.</li><li>You have experience with using or even implementing ARIS (absolute plus) or a similarly mature product.</li><li>You have been part of key transformation, operational excellence, compliance or risk management projects as a consultant and subject matter expert or as a project manager or as both.<br><br></li></ul><strong>Benefits<br><br></strong><ul><li>Comprehensive private medical insurance (Cigna) for you and eligible dependents — inpatient, outpatient, maternity, dental, vision and mental health cover, with pre-existing conditions covered from day one</li><li>Prescription drugs covered in and outside the Kingdom, no co-pay</li><li>Group life insurance (Zurich), plus Accidental Death &amp; Disability cover, from day one</li><li>Global Rescue membership — 24/7 medical, travel and security assistance anywhere in the world</li><li>International Employee Assistance Programme — 24/7 counselling, in person and by phone</li><li>Company laptop and mobile<br><br></li></ul><strong>Work authorization &amp; relocation<br><br></strong><ul><li>Please note that visa sponsorship and relocation support are not available for this position. Applicants must have the legal right to work in the country where the position is based without requiring employer sponsorship.<br><br></li></ul>At SAG Aris GmbH we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law.<br><br>We believe that diversity, equity, and inclusion is critical to our success as a global company, and we seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool.<br><br><em>To all recruitment agencies: SAG Aris GmbH does not entertain unsolicited CVs without prior approval from SAG Aris GmbH's Talent Acquisition Team. Kindly refrain from sending CVs to our job’s alias, SAG Aris GmbH employees, or any other organizational location without explicit consent. SAG Aris GmbH assumes no responsibility for any fees associated with unsolicited CVs.</em>

<p>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information. Follow company and department policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors.</p><ul><li>Address guests' service needs in a professional, positive, and timely manner.</li><li>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li><li>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.</li><li>Assist other employees to ensure proper coverage and prompt guest service.</li><li>Thank guests with genuine appreciation and provide a fond farewell.</li><li>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.</li><li>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.</li><li>Speak to guests and co-workers using clear, appropriate and professional language.</li><li>Talk with and listen to other employees to effectively exchange information.</li><li>Provide assistance to coworkers, ensuring they understand their tasks.</li><li>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).</li><li>Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.</li><li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li><li>Coordinate tasks and work with other departments to ensure that the department runs efficiently.</li><li>Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.</li><li>Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.</li><li>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.</li><li>Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.</li><li>Support all co-workers and treat them with dignity and respect.</li><li>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li><li>Develop and maintain positive and productive working relationships with other employees and departments.</li><li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li><li>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.</li><li>Comply with quality assurance expectations and standards.</li><li>Enter and locate work-related information using computers and/or point of sale systems.</li><li>Read and visually verify information in a variety of formats (e.g., small print).</li><li>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li><li>Verify all reservation information with callers to ensure accuracy.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>This company is an equal opportunity employer.</p>