System Analyst Jobs - Makkah Saudi

<h3 >About Tjdeed Technology®</h3> <p >Tjdeed Technology® is a digital transformation and IT solutions company with its headquarters in Jordan and branches across several Middle Eastern countries. The company specializes in helping organizations enhance their operations through a comprehensive suite of services, including IT service management, cybersecurity, cloud solutions, infrastructure, artificial intelligence, and automation.</p> <h3 >The Business Analyst Role</h3> <p >Tjdeed Technology® is seeking a <strong >Business Analyst</strong> to join its Professional Services department. This full-time role is based in Jeddah, Makkah, Saudi Arabia, and involves supporting multiple customer engagements and technology solutions. The Business Analyst leads discovery and requirements analysis, maps current and future state processes, and produces clear functional documentation and acceptance criteria. The role also supports solution validation, User Acceptance Testing (UAT), business-process handover, and customer sign-off, working closely with Project Managers, Solution Leads, engineers, and customer stakeholders.</p> <h3 >Key Responsibilities</h3> <ul > <li >Facilitate discovery and requirements workshops with business and IT stakeholders for assigned engagements.</li> <li >Understand business objectives, current processes, pain points, maturity, systems, data, and dependencies.</li> <li >Document current-state and future-state processes, identified gaps, decisions, and agreed recommendations.</li> <li >Produce Business Requirements Document (BRD) / Functional Requirements Document (FRD) content, user stories, use cases, process maps, acceptance criteria, and requirements traceability matrices.</li> <li >Analyze requirements for ITSM, ITAM, CMDB, Discovery, ESM, UEM, and IT operations solutions, as applicable.</li> <li >Define business requirements for workflows, catalogues, roles, access, approvals, SLAs, notifications, forms, data, and reporting.</li> </ul> <h3 >Solution Development and Project Support</h3> <ul > <li >Collaborate with Solution Leads and engineers to validate feasibility, dependencies, and design alignment prior to customer approval.</li> <li >Baseline approved requirements, maintain traceability, assess change impacts, and support the Project Manager's change-control process.</li> <li >Support presales discovery, contribute to RFP responses, provide SOW inputs, and clarify requirements when requested.</li> <li >Coordinate the business aspects of Conference Room Pilot (CRP), prototype, and demonstration sessions, including scenarios, feedback, decisions, and acceptance.</li> <li >Prepare UAT scenarios, support business users during testing, coordinate defect validation and retesting, and facilitate customer sign-off.</li> <li >Maintain minutes and actions for BA-led workshops and provide inputs to the Project Manager's risk, issue, assumption, and dependency registers.</li> <li >Support business-process knowledge transfer, handover documentation and acceptance, and contribute to improving reusable BA templates and standards.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this position should possess <strong >5 to 10 years of relevant experience</strong> in business analysis, particularly within IT services or digital transformation contexts. A strong understanding of IT service management (ITSM) principles and related solutions is essential for success in this role.</p> <h3 >Work Location and Type</h3> <p >This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires collaboration within a dynamic team environment, engaging with both internal technical teams and external customer stakeholders to deliver effective IT solutions.</p>

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<h3 >About Modern Mills Company</h3> <p >Modern Mills Company is a prominent organization operating in Saudi Arabia, with key operations in Jeddah and Makkah. The company is seeking a dedicated professional to join its technical team in a full-time capacity, contributing to the enhancement and support of its enterprise systems.</p> <h3 >The Role: Technical Analyst SAP ABAP/Integration</h3> <p >The Technical Analyst SAP ABAP/Integration is responsible for the design, development, implementation, and ongoing support of SAP ABAP solutions and enterprise integrations between SAP and non-SAP applications. This full-time position, based in Jeddah, Makkah, focuses on delivering scalable, secure, and high-quality technical solutions that enhance business processes while ensuring compliance with SAP development standards and integration best practices.</p> <h3 >Key Responsibilities</h3> <ul > <li >Design, develop, and maintain custom ABAP reports, programs, enhancements, workflows, BAPIs, BADIs, and user exits.</li> <li >Create and maintain SAP SmartForms and Adobe Forms.</li> <li >Lead and implement integrations between SuccessFactors and SAP ECC / S/4HANA using SAP PI/PO, SAP CPI, and direct APIs.</li> <li >Develop and maintain connectors for payroll, recruitment, employee data, and performance management, ensuring data consistency and integrity across systems.</li> <li >Design and implement integrations between SAP ERP, SuccessFactors, and third-party systems, managing data mapping, transformation, and validation rules.</li> <li >Develop and maintain interfaces using IDocs, BAPIs, RFCs, OData, and SOAP/REST services, including monitoring and troubleshooting integration issues.</li> <li >Review and optimize custom developments and integrations, performing ABAP performance tuning to reduce latency, errors, and downtime.</li> <li >Collaborate with SAP functional consultants (HR, Finance, etc.) to support end-to-end solutions and define business and integration requirements.</li> <li >Develop and deliver user training, and maintain technical, functional documentation, and user guides.</li> <li >Provide technical support for ABAP and integrations, investigating root causes and acting as a primary contact for integration issues.</li> <li >Lead ABAP and SuccessFactors integration projects, supporting upgrades, compatibility testing, change requests, and version control.</li> <li >Contribute to IT policies, systems, processes, and procedures to ensure operational consistency.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >3–5 years of experience in SAP ABAP development.</li> <li >Proven experience supporting SAP S/4HANA or ECC environments.</li> <li >Demonstrated experience in SAP integrations between SAP and non-SAP systems.</li> </ul> <h3 >Collaboration and System Scope</h3> <p >This role requires close collaboration with functional consultants, infrastructure teams, cybersecurity personnel, external vendors, and various business stakeholders. The objective is to ensure high-performing SAP solutions across critical business areas including manufacturing, finance, supply chain, sales, and shared services. The position also ensures that integration architecture adheres to best practices for scalability, reliability, and performance.</p> <h3 >Role Contribution</h3> <p >The Technical Analyst SAP ABAP/Integration directly contributes to the robust technical foundation of Modern Mills Company's enterprise systems, supporting critical business operations through effective SAP ABAP development and integration solutions.</p>

<h3 >About the University of Business &amp; Technology</h3> <p >The <strong >University of Business &amp; Technology</strong> is a leading educational institution committed to providing high-quality learning experiences. We are currently seeking a dedicated professional to join our technology team in <strong >Jeddah, Makkah, Saudi Arabia</strong>. This <strong >full-time</strong> role is integral to supporting our digital learning infrastructure and ensuring seamless operation of academic systems.</p> <h3 >The Role: Software Engineer / System Administrator</h3> <p >We are looking for a <strong >Software Engineer / System Administrator</strong> to manage and enhance our learning management systems. This position requires hands-on expertise with <strong >Blackboard LMS</strong>, combining software development skills with system administration capabilities to ensure robust and integrated educational technology solutions. The successful candidate will play a crucial role in maintaining and evolving the university's digital learning environment, supporting both technical functionality and user experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop, customize, administer, and maintain Blackboard LMS and its associated applications to meet institutional needs.</li> <li >Build and support integrations between Blackboard and other enterprise systems, utilizing APIs and web services for seamless data flow and interoperability.</li> <li >Develop and maintain custom applications, extensions, and automation tools to enhance system functionality and efficiency.</li> <li >Support integrations with various critical university systems, including SIS, ERP, HR, CRM, identity management, and third-party learning platforms.</li> <li >Troubleshoot technical, system, and integration-related issues promptly to ensure continuous and reliable operation of learning systems.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Demonstrated hands-on experience with <strong >Blackboard LMS</strong> is essential for this role.</li> <li >A minimum of <strong >0-1 years</strong> of professional experience in a software engineering or system administration capacity.</li> </ul> <h3 >Work Environment and Location</h3> <p >This is a <strong >full-time</strong> position requiring on-site presence. The role is based at the university's facilities in <strong >Jeddah, Makkah, Saudi Arabia</strong>, contributing directly to the local academic community and its technological advancements.</p> <h3 >Application Process</h3> <p >Interested candidates who meet the specified qualifications are invited to submit their application. Further details regarding the salary will be provided and discussed confidentially during the interview stages.</p>

<h3 >About the Role</h3> <p >The Islamic Development Bank (IsDB) is seeking a <strong >Technical Support Officer (IT Systems and Business Analytics Support)</strong> for an outsourced contract position. This role is based in Jiddah, Makkah, Saudi Arabia, and requires a candidate with 5-10 years of relevant experience.</p> <h3 >Role Purpose and Context</h3> <p >This position is integral to supporting the digital transformation, systems administration, automation, business intelligence, and data analytics functions within the Procurement and Project Financial Management (PPFM) department. The Technical Support Officer will contribute to the development, maintenance, and optimization of procurement and financial management systems, while providing essential technical support, reporting, and analytical insights to enhance operational efficiency and decision-making.</p> <h3 >Technical and Administrative Support</h3> <ul > <li >Provide user support for various platforms including JIRA, SAP, Power BI, Smartsheet, SharePoint, ePP, ePFM, and OMS.</li> <li >Manage user access and permissions in accordance with governance and security requirements.</li> <li >Coordinate with the Information Management and Digital Transformation (IMDT) team and other stakeholders to resolve technical issues and implement system enhancements.</li> <li >Maintain system documentation, user guides, and knowledge repositories.</li> <li >Monitor clearance workflows and prepare delay tracking reports.</li> <li >Support divisional committees through coordination and reporting.</li> <li >Maintain internal platforms, collaboration sites, and information repositories.</li> <li >Provide analytical and operational support to PPFM colleagues and other units as required.</li> </ul> <h3 >Digital Transformation and Data Analytics</h3> <ul > <li >Support the automation of procurement, financial management, and administrative workflows.</li> <li >Assist in the design, testing, and deployment of digital solutions.</li> <li >Identify opportunities to utilize AI, automation, and emerging technologies to improve PPFM operations.</li> <li >Contribute to enhancements in procurement processing, contract management, and compliance tracking systems.</li> <li >Manage procurement and financial management data within OMS and related systems.</li> <li >Develop dashboards, analytical reports, and performance monitoring tools using Power BI and other Business Intelligence platforms.</li> <li >Conduct workload, resource allocation, and country portfolio analyses.</li> <li >Generate management information and insights to support strategic and operational decisions.</li> <li >Provide data inputs for institutional reports, management reviews, and performance monitoring exercises.</li> </ul> <h3 >System Development and Business Requirements</h3> <ul > <li >Gather, analyze, and document business requirements for system enhancements.</li> <li >Liaise with IMDT and business stakeholders on procurement and Public Financial Management (PFM) solutions.</li> <li >Support user acceptance testing (UAT), system validation, and post-implementation reviews.</li> <li >Design and maintain customized reporting solutions, ensuring data governance.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >5 to 10 years</strong> of relevant experience in IT systems support, business analytics, or a related field.</li> <li >Demonstrated proficiency with enterprise systems and business intelligence tools such as JIRA, SAP, Power BI, Smartsheet, SharePoint, ePP, ePFM, and OMS.</li> <li >Experience in supporting digital transformation initiatives, workflow automation, and data management.</li> <li >Strong analytical skills for developing reports, dashboards, and conducting various analyses.</li> <li >Ability to gather and document business requirements and support the full system development lifecycle.</li> </ul>