System Analyst Jobs in Saudi
533 Jobs Found
Position Overview:We are seeking a bilingual Business Analyst to join our AI Agent platform delivery team in Riyadh. You will serve as the bridge between government stakeholders and the technical team, translating business requirements into product designs and working through the full delivery lifecycle — from stakeholder engagement and requirements analysis to demo creation, development coordination, and system validation.<br>Role Details:Location: Riyadh, Saudi Arabia (on-site) Employment Type: Full-time<br>Key Responsibilities:<br>Stakeholder Engagement Act as a key liaison with government stakeholders, building trust and managing expectations. Facilitate workshops, interviews, and requirement-gathering sessions in both Arabic and English. Requirements Analysis & Product Design Elicit, analyse and document business requirements, user journeys, personas and acceptance criteria. Translate requirements into functional designs, including data models, API contracts and integration touchpoints. Produce high-level solution designs (HLSD) aligned with the AI Agent platform. Data Analysis Analyse business data and workflows to inform solution design and decision-making. Demo Development Build and deliver compelling prototypes and demos to stakeholders for review and sign-off. Development Coordination & Validation Work closely with the development team throughout the build phase. Validate that delivered functionality meets business requirements and acceptance criteria.<br>Qualifications & Skills:<br>Required:• Fluency in both English and Arabic (written and spoken) — mandatory.• Proven experience in government-sector projects.• Proficiency with AI tools (e.g., LLM-based assistants, AI Agent platforms, prompt engineering).• Strong analytical, communication and stakeholder management skills.• Experience across the full requirements-to-delivery lifecycle. Preferred:• Background in business analysis, product design, or digital transformation.• Familiarity with agile delivery and Arabic-first UI/localisation concepts.• Experience working with cross-functional on-site and remote teams.<br>What We Offer:• High-impact role on a flagship government AI platform project.• Exposure to cutting-edge AI Agent technology.• Competitive compensation and an international working environment.
We have an Immediate Job opportunity for Acquiring Business Analyst position.<br>Job Role: Acquiring Business Analyst Job Location: Riyadh, KSAExperience : 7 to 15 Years Notice Period: Immediate to 30 days<br>About Company:At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 15,000+, and has 58 offices in 21 countries within key global markets. For more information on the company, please visit our website or Linked In communit<br>Diversity, Equity, and Inclusion:Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected.<br>Job Description:Senior Business Analyst with deep expertise in the Cards & Payments domain, particularly in Acquiring, Authorization Processing, and Payment Switching platforms. The role requires strong analytical skills, stakeholder management, and solution design capabilities to drive successful delivery across complex payment ecosystems. Requirement Analysis: Gather, document, and validate business requirements across payment systems. Stakeholder Engagement: Collaborate with internal teams, external partners, and vendors to ensure alignment on business needs. Solution Design: Translate business requirements into functional specifications and support solution architecture. Delivery Support: Partner with technology teams during development, testing, and deployment phases to ensure successful implementation. Domain Expertise: Provide subject matter expertise in acquiring, authorization, and switching platforms to guide decision-making. Process Improvement: Identify opportunities to optimize workflows and enhance system efficiency.<br>Required Skills:Proven experience as a Business Analyst in the Cards & Payments industry. Strong knowledge of Acquiring, Authorization Processing, and Payment Switching. Excellent communication and stakeholder management skills. Ability to work across cross-functional teams in a fast-paced environment. Strong problem-solving and analytical skills<br>Qualifications:Bachelor’s or Master’s degree in computer science, Information Systems, or related field<br>Soft Skills:Excellent communication and leadership skills. Strong interpersonal and collaboration skills. Ability to work under pressure and meet tight deadlines. Positive attitude and strong work ethic.
<h3 >About Tjdeed Technology®</h3>
<p >Tjdeed Technology® is a digital transformation and IT solutions company with its headquarters in Jordan and branches across several Middle Eastern countries. The company specializes in helping organizations enhance their operations through a comprehensive suite of services, including IT service management, cybersecurity, cloud solutions, infrastructure, artificial intelligence, and automation.</p> <h3 >The Business Analyst Role</h3>
<p >Tjdeed Technology® is seeking a <strong >Business Analyst</strong> to join its Professional Services department. This full-time role is based in Jeddah, Makkah, Saudi Arabia, and involves supporting multiple customer engagements and technology solutions. The Business Analyst leads discovery and requirements analysis, maps current and future state processes, and produces clear functional documentation and acceptance criteria. The role also supports solution validation, User Acceptance Testing (UAT), business-process handover, and customer sign-off, working closely with Project Managers, Solution Leads, engineers, and customer stakeholders.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Facilitate discovery and requirements workshops with business and IT stakeholders for assigned engagements.</li>
<li >Understand business objectives, current processes, pain points, maturity, systems, data, and dependencies.</li>
<li >Document current-state and future-state processes, identified gaps, decisions, and agreed recommendations.</li>
<li >Produce Business Requirements Document (BRD) / Functional Requirements Document (FRD) content, user stories, use cases, process maps, acceptance criteria, and requirements traceability matrices.</li>
<li >Analyze requirements for ITSM, ITAM, CMDB, Discovery, ESM, UEM, and IT operations solutions, as applicable.</li>
<li >Define business requirements for workflows, catalogues, roles, access, approvals, SLAs, notifications, forms, data, and reporting.</li>
</ul> <h3 >Solution Development and Project Support</h3>
<ul >
<li >Collaborate with Solution Leads and engineers to validate feasibility, dependencies, and design alignment prior to customer approval.</li>
<li >Baseline approved requirements, maintain traceability, assess change impacts, and support the Project Manager's change-control process.</li>
<li >Support presales discovery, contribute to RFP responses, provide SOW inputs, and clarify requirements when requested.</li>
<li >Coordinate the business aspects of Conference Room Pilot (CRP), prototype, and demonstration sessions, including scenarios, feedback, decisions, and acceptance.</li>
<li >Prepare UAT scenarios, support business users during testing, coordinate defect validation and retesting, and facilitate customer sign-off.</li>
<li >Maintain minutes and actions for BA-led workshops and provide inputs to the Project Manager's risk, issue, assumption, and dependency registers.</li>
<li >Support business-process knowledge transfer, handover documentation and acceptance, and contribute to improving reusable BA templates and standards.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this position should possess <strong >5 to 10 years of relevant experience</strong> in business analysis, particularly within IT services or digital transformation contexts. A strong understanding of IT service management (ITSM) principles and related solutions is essential for success in this role.</p> <h3 >Work Location and Type</h3>
<p >This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires collaboration within a dynamic team environment, engaging with both internal technical teams and external customer stakeholders to deliver effective IT solutions.</p>
<h3 >About Impactors Consulting Services</h3>
<p >Impactors Consulting Services is a Saudi consulting firm founded by professionals with extensive client-side experience. The firm combines commercial expertise with disciplined delivery to support growth, revenue optimization, and institutional and digital transformation across both private and public sectors. Its partners have led organizations similar to those they now advise, providing practical insight into market dynamics and operational challenges. Impactors focuses on delivering measurable impact and evaluates its success based on tangible changes in business performance and results.</p> <h3 >The Role of Business Analyst</h3>
<p >Impactors Consulting Services is seeking a <strong >Business Analyst</strong> to join its team in Riyadh, Saudi Arabia. This is a full-time, on-site position where the analyst will collaborate closely with both client and internal teams. The core purpose of this role is to assess business needs and translate them into actionable solutions that drive improvement and transformation.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Gathering and documenting detailed business requirements from stakeholders.</li>
<li >Analyzing current processes to identify inefficiencies and areas for enhancement.</li>
<li >Identifying opportunities for process improvement and digital transformation initiatives.</li>
<li >Developing comprehensive recommendations and robust business cases to support proposed solutions.</li>
<li >Preparing clear and concise reports and presentations for various audiences.</li>
<li >Supporting project teams during the implementation phase of approved changes.</li>
<li >Facilitating workshops and meetings with internal and external teams.</li>
<li >Coordinating effectively with stakeholders at all organizational levels.</li>
<li >Helping ensure that proposed solutions are aligned with strategic objectives and contribute to measurable outcomes.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >0-1 years of professional experience in a relevant analytical or consulting role.</li>
<li >Demonstrated ability to assess business needs and translate them into practical, actionable solutions.</li>
<li >Strong analytical and problem-solving skills, with an eye for detail.</li>
<li >Excellent communication, presentation, and interpersonal abilities.</li>
<li >Proficiency in preparing professional reports and business cases.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This is a <strong >full-time</strong> position based <strong >on-site</strong> in Riyadh, Saudi Arabia. The Business Analyst will operate within a dynamic consulting environment, engaging collaboratively with diverse client and internal teams to deliver impactful solutions.</p> <h3 >Application Information</h3>
<p >Candidates interested in this Business Analyst role are encouraged to apply. Salary details for this position will be discussed directly with qualified applicants during the interview process.</p>
<p><a class="_898d4635 e55ba57b" href="https://www.linkedin.com/search/results/all/?keywords=%23hiring&origin=HASH_TAG_FROM_FEED" ><span class="_2aa9c0e8 _5ebbbaab" ><span >#Hiring</span></span></a><span class="fe283421 _5ebbbaab" > </span><span >Business Analyst (SAUDI National) for our client in Riyadh, KSA.</span><br >
<br >
<a class="_898d4635 e55ba57b" href="https://www.linkedin.com/search/results/all/?keywords=%23required&origin=HASH_TAG_FROM_FEED" ><span class="_2aa9c0e8 _5ebbbaab" ><span >#Required</span></span></a><span >:</span><br >
<span >Minimum 5-10yrs of Experience.</span><br >
<span >Business Analysis, Requirements Management, Process Mapping, Workshop Facilitation, User Stories, Gap Analysis, Documentation.</span><br >
<span >Good knowledge in Experience Centre. </span><br >
<br >
<span >Kindly send CVs to</span><span class="fe283421 _5ebbbaab" > </span><a class="_898d4635 e55ba57b" href="mailto:hr5@arab-house.com" ><span class="_2aa9c0e8 _5ebbbaab" ><span >hr5@arab-house.com</span></span></a><span class="fe283421 _5ebbbaab" > </span><span >/</span><span class="fe283421 _5ebbbaab" > </span><a class="_898d4635 e55ba57b" href="mailto:jobs1@arab-house.com" ><span class="_2aa9c0e8 _5ebbbaab" ><span >jobs1@arab-house.com</span></span></a></p>
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<p ><strong><span >Job Description </span></strong></p>
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Business Analyst</span></p>
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<p ><strong><span >Job Code</span></strong></p>
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<p ><span >665640</span></p>
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<p ><strong><span >Grade</span></strong></p>
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<p ><span >I1</span></p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >Government Products</span></p>
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<p ><strong><span >Division</span></strong></p>
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<p ><span >Development & Economic Verticals</span></p>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >Commercial System</span></p>
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<p ><strong><span >Unit</span></strong></p>
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<p ><span >-</span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >To support business analysis activities for Commercial System by gathering, documenting, validating, and maintaining business requirements, assisting in current and future state analysis, and contributing to solution design options that support business objectives and stakeholder needs, in line with Elm's policies and procedures.</span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<ol >
<li ><span >Business Analysis Planning & Monitoring</span></li>
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<td >
<ul >
<li ><span >Support the preparation of business analysis activities, methods, and related work plans in line with the required scope and level of formality.</span></li>
<li ><span >Assist in identifying relevant stakeholders and maintaining effective working relationships with them.</span></li>
<li ><span >Maintain business analysis tools, repositories, and information storage to ensure accessibility and proper documentation.</span></li>
</ul>
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<li ><span >Requirements Elicitation & Validation</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Prepare for requirements elicitation sessions by coordinating required logistics, inputs, and stakeholder participation.</span></li>
<li ><span >Gather business requirements from stakeholders and check collected information for accuracy, clarity, and consistency.</span></li>
<li ><span >Validate requirements with relevant stakeholders to support shared understanding and formal agreement.</span></li>
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<ol start="3">
<li ><span >Requirements Documentation & Management</span></li>
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<ul >
<li ><span >Document business requirements using formal and informal documentation methods as appropriate.</span></li>
<li ><span >Maintain requirement records, approvals, and related supporting materials throughout the requirements lifecycle.</span></li>
<li ><span >Support the reuse of requirements and related information across relevant solutions when applicable.</span></li>
</ul>
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<li ><span >Current & Future State Analysis</span></li>
</ol>
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<ul >
<li ><span >Participate in analyzing current and future states considering capabilities, processes, technology, infrastructure, and applicable policies.</span></li>
<li ><span >Support the identification of gaps, transition needs, and required changes to reach the desired future state.</span></li>
<li ><span >Assist in analyzing related risks and potential impacts on business operations and stakeholders.</span></li>
</ul>
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<li ><span >Solution Design Support</span></li>
</ol>
</td>
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<ul >
<li ><span >Contribute to defining and reviewing solution requirements to ensure alignment with business needs and quality standards.</span></li>
<li ><span >Elaborate requirements using required modelling techniques, diagrams, and analysis methods.</span></li>
<li ><span >Coordinate with technical and business stakeholders to clarify requirements and support solution understanding.</span></li>
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<li ><span >Options Assessment & Recommendation</span></li>
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<ul >
<li ><span >Participate in identifying and representing design options that improve business outcomes and support the desired future state.</span></li>
<li ><span >Support the assessment of potential value, feasibility, and alignment of available design options.</span></li>
<li ><span >Communicate feedback and register required enhancements based on solution reviews or functional demonstrations.</span></li>
</ul>
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<li ><span >Requirements Lifecycle Assurance</span></li>
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</td>
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<ul >
<li ><span >Maintain requirements accuracy, consistency, and traceability throughout the requirements lifecycle.</span></li>
<li ><span >Support prioritization of requirements based on stakeholder needs, business value, and interdependencies.</span></li>
<li ><span >Assist in ensuring requirements and designs are properly defined, verified, and aligned with approved quality standards.</span></li>
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<li ><span >Stakeholder Coordination & Communication</span></li>
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<td >
<ul >
<li ><span >Coordinate with stakeholders to follow up on pending clarifications, approvals, and required actions.</span></li>
<li ><span >Prepare clear updates and summaries related to requirements, analysis outcomes, and identified gaps.</span></li>
<li ><span >Ensure business analysis information is communicated in a clear and structured manner to relevant stakeholders.</span></li>
</ul>
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<td >
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<li ><span >Policies, Processes & Procedures</span></li>
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</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
</ul>
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<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
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<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
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<p > </p>
<p > </p>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
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<li ><span >Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.</span></li>
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<p ><strong><span >Years and Nature of Experience</span></strong></p>
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<ul >
<li ><span >0-2 years of relevant experience in business analysis, requirements management, systems analysis, or a related field.</span></li>
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<p > </p>
</span>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>Location: Saudi Arabia, Riyadh</span></strong></p><br>
<p><strong><span>Job Type: [Full-time]</span></strong></p><br>
<p><strong><span>Hashtag: #LI-NA1</span></strong></p><br> <p><strong><span>About Us:</span></strong></p><br>
<p><span>For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,500+ empowered employees are central to this mission.</span></p><br> <p><span>As a trusted and reliable partner of over 800 high-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 9 R&D centers across the MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. </span></p><br> <p><strong><span>Description:</span></strong></p><br> <p><span>We are looking for a talented </span><strong><span>Microbiology</span></strong><strong><span>Analyst (Tamheer)</span></strong><span>to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together.</span></p><br> <p><span>If you want to be part of a team that cares about impact, this is the place for you.</span></p><br> <p><strong><span>Key Responsibilities:</span></strong></p><br>
<ol>
<li><span>Microbiological Examination of Nonsterile Products As per (USP 61,62).</span></li>
<li><span>Microbial water testing.</span></li>
<li><span>Microbial Environmental Testing.</span></li>
<li><span>Media preparation and follow-up test (Growth promotion, sterility, etc.</span></li>
</ol> <p><strong><span>Qualifications:</span></strong></p><br>
<p><span>We are looking for candidates whose experience and skills align closely with the qualifications outlined below:</span></p><br> <p><strong><span>Education: </span></strong><span>Bachelor’s degree in </span><span>microbiology, Biology, or any equivalent field.</span></p><br>
<p><strong><span>Tamheer</span></strong><span>: </span><span>The candidate has not previously benefited from the Tamheer program.</span></p><br>
<p><strong><span>GOSI:</span></strong><span>Not Registered in GOSI in last 6 months.</span></p><br>
<p><strong><span>Nationality: </span></strong><span>Saudi</span></p><br> <p><strong><span>Learn more about Hikma in KSA </span></strong><strong><span>hikma-ksa-factsheet-aug-2025-en.pdf</span></strong></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p > </p>
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<p ><span ><span >.</span></span><span >Job Description </span></p>
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<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
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<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
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<p ><span >Senior Business Analyst</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
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<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I2</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
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<p ><span >Government Products </span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Technology Planning & Excellence</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >The role exists to analyze business needs, define and document requirements, and recommend process and system improvements across the Technology Planning & Excellence function. The Senior Business Analyst acts as a key liaison between business and technical teams, ensuring alignment of technology strategies, operational initiatives, and performance outcomes with organizational objectives and best practices.</span></p>
</td>
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</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
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<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Business Analysis & Requirements Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Elicit, analyze, and document business requirements across technology and operational initiatives. </span></li>
<li ><span >Translate business needs into functional and technical requirements aligned with enterprise standards. </span></li>
<li ><span >Validate requirements with stakeholders and ensure clarity, completeness, and traceability. </span></li>
<li ><span >Support solution design to ensure alignment with defined business objectives.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Technology Strategy & Process Alignment</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the development and documentation of technology strategies, standards, and frameworks.</span></li>
<li ><span >Ensure business requirements align with technology architecture and service design principles. </span></li>
<li ><span >Contribute to aligning operational processes with strategic technology goals. </span></li>
<li ><span >Assist in evaluating the impact of proposed initiatives on existing systems and services.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Stakeholder Engagement & Collaboration</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Act as a liaison between business stakeholders, technology teams, and external partners. </span></li>
<li ><span >Facilitate workshops, discussions, and requirement-gathering sessions. </span></li>
<li ><span >Maintain strong working relationships to ensure alignment and effective communication. </span></li>
<li ><span >Ensure stakeholder expectations are managed and addressed throughout initiatives.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Performance Monitoring & Reporting</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the definition and tracking of KPIs and performance metrics across technology functions. </span></li>
<li ><span >Analyze performance data to identify trends, risks, and improvement opportunities. </span></li>
<li ><span >Prepare reports and dashboards to support decision-making. </span></li>
<li ><span > Ensure accurate documentation of performance outcomes and insights.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Process Improvement & Operational Excellence</span></li>
</ol>
</td>
<td >
<ul >
<li ><span > Identify opportunities to improve business processes, workflows, and operational efficiency. </span></li>
<li ><span >Recommend and support implementation of process enhancements and automation initiatives. </span></li>
<li ><span >Contribute to continuous improvement initiatives within technology operations. </span></li>
<li ><span >Ensure alignment with best practices and organizational standards.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >ITSM & Service Optimization Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the design and improvement of IT Service Management (ITSM) processes and tools. </span></li>
<li ><span >Ensure services are aligned with ISO 20000 and organizational standards. </span></li>
<li ><span >Analyze service performance and recommend improvements. </span></li>
<li ><span >Assist in enhancing service delivery quality and user experience.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Governance, Compliance & Documentation</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support documentation of policies, procedures, and operational frameworks.</span></li>
<li ><span >Assist in monitoring compliance with standards, audits, and governance requirements. </span></li>
<li ><span >Maintain accurate and up-to-date documentation of business processes and requirements. </span></li>
<li ><span >Support preparation of compliance and audit reports.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Project & PMO Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support project planning, prioritization, and execution activities in collaboration with Tech-PMO. </span></li>
<li ><span >Assist in defining project requirements, scope, and success criteria. </span></li>
<li ><span >Contribute to governance frameworks including risk, change control, and quality processes. </span></li>
<li ><span >Ensure proper documentation and knowledge management of project deliverables.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, and standard operating procedures. </span></li>
<li ><span >Ensure work is carried out in a controlled and consistent manner. </span></li>
<li ><span >Comply with safety, quality, and environmental policies and controls.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards. </span></li>
<li ><span >Ensure data integrity, confidentiality, and proper handling of business information.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field. </span></li>
<li ><span >Certifications in Business Analysis (e.g., CBAP, PMI-PBA) or IT Service Management (e.g., ITIL) are preferred.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><strong><span dir="RTL" >2-4</span></strong><span >years of experience in business analysis, process improvement, or technology-related roles. </span></li>
<li ><span >Experience in requirement gathering, stakeholder management, and performance analysis. </span></li>
<li ><span > Exposure to ITSM, governance frameworks, or technology strategy environments is preferred.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
</span>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Overview: T</b>he Business Analyst (BA) will partner with Business Solutions Project Managers to translate business needs into clear, testable requirements for software implementations, integrations, and digital transformation initiatives across webook s delivery lanes. The BA ensures scope clarity, requirements quality, stakeholder alignment, and UAT readiness while supporting Business Solutions Department governance and stage-gate compliance. Key Responsibilities: 1) Discovery & Requirements Ownership Lead and facilitate discovery workshops to capture business objectives, current-state pain points, and target-state processes. Elicit, analyze, and document BRD/FRD (or equivalent) with acceptance criteria , business rules, edge cases, and non-functional requirements. Translate requirements into user stories / backlog items on Jira with traceability from business goals to deliverables. Drive requirement sign-off and baseline control with the PM (scope discipline and change control). 2) Delivery Enablement Support solution definition, integration requirements, data migration needs, and test/UAT strategy. Collaborate with Product/Ops/Design to validate feasibility assumptions and operational readiness inputs before build/config progresses. 3) UAT & Quality Assurance Support Define UAT scope, test scenarios, and user journeys aligned to acceptance criteria. Support test data preparation and coordinate with PMs on UAT execution cycles, defect triage, and retest/closure. Ensure deliverables are UAT-ready with clear pass/fail criteria and auditable evidence. 4) Stakeholder Management & Communication Act as a structured bridge between business stakeholders and delivery teams, reducing ambiguity and preventing scope creep. Produce crisp documentation and decision logs to keep stakeholders aligned and de-risk delivery. 5) Governance & Continuous Improvement Support department s governance by ensuring artifacts are complete for stage gates (e.g., requirements baseline, acceptance criteria, UAT packs, handover inputs). Contribute to reusable templates, requirement standards, and lessons learned to improve delivery velocity and quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree (Engineering, IT, or related). 2 3 years of experience as a Business Analyst in software implementation and/or digital transformation environments (mandatory). Proven experience producing requirements documentation (BRD/FRD), user stories, process maps, and acceptance criteria. Hands-on exposure to UAT planning/execution and defect triage workflows. Strong stakeholder facilitation skills: workshops, alignment sessions, and decision-making forums. Preferred (Nice to Have) Experience with ticketing, e-commerce, payments, or marketplace platforms. Exposure to integrations, APIs, data migration, and operational readiness concepts. Familiarity with stage-gate delivery models and change request governance. Certifications IIBA ECBA / CCBA ITIL 4 and above (nice to have) Cloud Fundamentals is preferred</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Work on exciting digital transformation and enterprise software projects.</p><p>Be part of a collaborative and innovative team.</p><p>Grow your business analysis skills while adopting modern AI-powered ways of working.</p><p>Opportunity to work with clients across multiple industries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Around 2 years of experience as a Business Analyst in software projects.</li><li>Saudi nationality is a MUST</li><li>Strong communication, analytical, and problem-solving skills.</li><li>Experience preparing business and functional documentation.</li><li>Confident in communicating with clients and facilitating discussions.</li><li>Familiarity with AI tools such as ChatGPT or Claude is a strong advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Responsibilities : Drafting briefs, contracts, and any other legal documents. Manage legal correspondence and liaising with our company lawyers Assists in reviewing, summarizing and analyzing contracts and other business documents Researching legal precedents and existing laws, and create a reports with all necessary information Keeping track of changes in local laws and regulations and providing timely updates on these changes Organize and maintain documents Meeting with relevant internal and external stakeholders to collect information.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree in Law or any related field is required A minimum experience of 1-2 years in a paralegal role Experience in preparing legal reports Excellent communication and time management skills Must be able to effectively multi-task, manage time-sensitive documents and have exceptional organizational skills in a fast-paced environment. Strong oral and written communication skills both in English and in Arabic Analytical thinker with strong conceptual and research skills</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Business Analyst to bridge the gap between business stakeholders and technical teams in the implementation of a Telecom Data Lakehouse/Data Warehouse. The Business Analyst will gather business requirements, analyze telecom processes and data, define business rules, and translate business needs into detailed functional specifications, ensuring successful delivery of data products, reports, and analytics solutions. Key Responsibilities Gather and analyze business requirements from stakeholders across telecom domains such as Customer, Billing, CRM, Network, Revenue Assurance, Finance, Sales, Marketing, and Digital Channels. Conduct workshops and interviews with business users to understand reporting, analytical, and operational requirements. Document business processes, functional requirements, and business rules. Capture business requirements into functional specifications for Data Engineers, Data Modelers, ETL Developers, and BI Developers. Define source-to-target mapping requirements and validate data transformations. Collaborate with Solution Architects and Data Modelers to ensure business requirements are accurately reflected in the Data Lakehouse/Data Warehouse design. Identify data sources, business definitions, KPIs, dimensions, and measures required for reporting and analytics. Support the definition of data quality rules, validation criteria, and reconciliation requirements. Review ETL mapping documents and ensure business logic is correctly implemented. Work closely with Data Engineers during development to clarify business rules and resolve functional issues. Participate in User Acceptance Testing (UAT) by preparing test scenarios, validating results, and obtaining business sign-off. Maintain business glossaries, metadata, and documentation. Facilitate communication between business stakeholders and technical teams throughout the project lifecycle. Support Agile ceremonies including backlog refinement, sprint planning, and requirement prioritization. Strong business analysis and requirement elicitation skills. Excellent stakeholder management and communication skills. Experience documenting business requirements and functional specifications. Strong analytical and problem-solving skills. Understanding of relational databases and SQL. Basic knowledge of data warehousing concepts such as: Facts and Dimensions Star Schema Snowflake Schema Slowly Changing Dimensions (SCD) Data Lineage Metadata Management Data Quality Experience working in Agile/Scrum environments. Preferred Technical Knowledge SQL Data Warehouse / Data Lakehouse architecture ETL concepts and data integration Data Mapping documentation Data Quality frameworks BI and Reporting platforms Knowledge of Hadoop ecosystem, Hive, Impala, Spark, or cloud data platforms is an advantage. Deliverables Business Requirement Documents (BRD) Functional Requirement Specifications (FRS) KPI Definitions Data Dictionary Business Glossary Data Validation and UAT Test Cases</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or a related field. 2 4 years of experience as a Business Analyst in Data Warehouse, Data Lakehouse, or Business Intelligence projects. Experience in the telecommunications industry is highly preferred.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>For thousands of years, maps have provided humans with the knowledge they need to make decisions.</p><p>As a Maps Evaluator, you will have the opportunity to provide ground truth for your town, city or country.</p><p>At Peroptyx, we are looking for Data Analysts who will review mapping data for digital mapping applications. Your research capabilities will validate and ensure that the navigation of certain routes are accurate and safe.</p><p>As part of this role you will verify that business names and opening hours are correct. You will check that the distance from a starting point to an end destination is listed accurately, resulting in better user experiences.</p><p>With this job you can plan your days around this highly flexible working schedule, work weekends or late evenings, all from the comfort of your own office. The flexibility of our roles minimizes the impact on your daily routine.</p><p>So, whether you are a student looking to earn as you learn, a retiree looking for a new challenge, a part-time/full time professional or a work from home parent, Peroptyx has the right role for you!</p><p><br></p><p><strong>Job Requirements</strong>·</p><ul><li><p>Must be living in your Saudi Arabia for a minimum of 5 consecutive years.</p></li><li><p>Must pass an online open-book exam that can verify your full understanding of the material and concepts.</p></li><li><p>Must be willing to work a minimum of 10 hours and up to 20 hours per week depending on task availability.</p></li><li><p>Good working knowledge of search engines, map applications and familiarity with social media platforms.</p></li><li><p>Strong ability to learn, understand and apply multiple sets of different instructions.</p></li><li><p>All work must be of an independent nature.</p><br></li></ul><p><strong>Technical requirements to perform the work</strong></p><ul><li><p>Access to a laptop or computer which uses:</p></li><li><p>A logon account unique to you</p></li><li><p>Malware Protection System or Anti-virus or solution that is kept up to date, with regular scans performed</p></li><li><p>Only one member per household may apply</p></li><li><p><em>NB. All products should be provided at your own expense.</em></p></li></ul><br><p><strong>Benefits</strong></p><ul><li><p>Work up to 20 hours per week.</p></li><li><p>Earn a competitive rate of pay.</p></li><li><p>Develop your research skills.</p></li><li><p>Avoid the long commute.</p></li><li><p>Work from the comfort of your home office.</p></li><li><p>Enjoy the flexibility of setting your own working hours!</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Ideal Candidate</strong></p><ul><li><p>Fluent in English</p></li><li><p>Excellent research skills.</p></li><li><p>Excellent local knowledge of news, cultural affairs, media in Saudi Arabia.</p></li><li><p>Good understanding and general knowledge of the geography and culture of Saudi Arabia.</p></li><li><p>Analytical mindset.</p></li></ul><br><p>Apply Today!</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A senior analyst role typically involves analyzing and interpreting complex data to provide insights and recommendations that drive business strategy and decision-making. As a senior analyst in this role, the primary responsibility is to help steer the direction of the business by providing accurate and actionable analysis of key performance indicators (KPIs), market trends, and other relevant data.</p><p><strong>Key Accountabilities</strong></p><ul><li><strong>Data Analysis:</strong> Collecting, organizing, and analyzing data from various sources such as production planning, financial statements, market research reports, and internal databases. Using statistical analysis tools, data visualization techniques, and other analytical methods. Identify patterns, trends, and correlations within the data.</li><li><strong>Performance Monitoring:</strong> Track and monitor the performance of the business by regularly reviewing and analyzing key metrics and KPIs. Assessing financial performance, sales figures, market share, and other relevant indicators. Identifying areas of strength and weakness and provide insights to help improve business performance and identify opportunities for growth.</li><li><strong>Strategy and Business Development (Growth Project):</strong> Contribute to the strategic planning process by providing data-driven insights and recommendations. Developing and maintaining financial model for growth project. Optimize resource allocation and develop effective strategies to achieve business objectives.</li><li><strong>Collaboration:</strong> Collaborate with cross-functional teams, including finance, marketing, operations, and strategy, to gather data. Understand business needs and align analysis with broader organizational goals. Working closely with other departments to ensure that our analysis is comprehensive and aligned with the overall business strategy.</li><li><strong>Continuous Improvement:</strong> Stay updated with the latest analytical tools, techniques, and industry trends. Continuous learning and improvement are key to enhancing your analytical skills and staying ahead in a rapidly evolving business environment.</li><li><strong>Ad-hoc analysis and reports:</strong> Handles ad-hoc requests. Extracts valuable insights from financial datasets. Create customized reports to address specific requests.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum Qualifications:</strong></p><ul><li>Education: Bachelor s degree in engineering, Finance or Accounting.</li><li>Minimum Experience: 5-8 Years experience.</li></ul><p><strong>Maaden High-Performance Competencies:</strong></p><ul><li>Analytical thinking</li><li>Financial Analysis</li><li>Communication Skills</li><li>Stakeholder Management</li><li>Critical Thinking</li><li>Strategic Planning</li><li>Financial Modeling</li><li>Business Monitoring</li><li>Power BI</li><li>SQL</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>About Northern Trust</b> </p> <br> <p>As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world s most successful individuals, families, corporations and institutions. </p> <br> <p>Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. </p> <br> <p>With more than 135 years of financial experience and over 24,000 partners, we serve the world s most sophisticated clients using leading technology and exceptional service. </p> <br> <br> <p> <u> <b>Role/ Department:</b> </u> </p> <p> </p> <p>The candidate will manage trade settlement process, corporate actions/income management, accounts opening and any other operational activities to support Custody Operations.</p> <p> <br> <u> <b>The key responsibilities of the role include:</b> </u> </p> <p> </p> <ul> <li>Manage Middle Eastern Trade and Settlement activities.</li> <li>Have appropriate level of oversight on cash and stock reconciliations ensuring regulatory compliance</li> <li>Manage Proxy voting activity ensuring nil errors</li> <li>Maintain excellent working relationships with internal stakeholders, in various locations, to maximize delivery to our clients that meets the service level agreements</li> <li>Maintain relationships with different counterparties. </li> <li>Analyse internal reports received, raising appropriate queries, to ensure the delivery to clients is accurate and compliant with local regulation</li> <li>Participates in relevant custody operations related meetings with other locations to maintain and develop your subject matter expertise</li> <li>Resolve queries and/or take action on all queries with in set standard and timeframe.</li> <li>Deliver all required documentation and information to the auditors, facilitating smooth audit processes and ensuring compliance and regulatory standards. </li> <li>Participate in preparing monthly and quarterly KPIs.</li> <li>Escalate all issues where appropriate and ensure that all appropriate lines of communication are open at all times.</li> <li>Update operational procedures to reflect all changes in the process</li> <li>Work closely with Local Depository. </li> </ul> <p> </p> <p> <u> <b>Skills/Qualifications: </b> </u> </p> <p> </p> <p>The successful candidate will benefit from having:</p> <p> </p> <ul> <li>Proven experience in investment operations (custody operations is preferred) with fair knowledge of Saudi market </li> <li>Excellent Arabic and English communication skills </li> <li>Proven proactive approach having ownership of issues until resolution </li> <li>Ability to Multitask with Analytical/problem solving through organization and time management </li> <li>Good risk management and regulations knowledge/understanding </li> <li>The ability to operate within a team <br> </li> </ul> <br> <p> <b>Working with Us</b> </p> <br> <p>As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. </p> <br> <p>Philanthropy is deeply rooted in Northern Trust s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. </p> <br> <p> <b>Reasonable Accommodation</b> </p> <br> <p>Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at <u>MyHRHelp@ntrs.com</u> , or alternatively you can discuss your individual requirements with the recruiter you are working with. </p> <br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Functional Requirements</p><p>Mid-Level</p><p>BRD & FSD</p><p>UAT</p><p>3 - 5</p><p>Microsoft Visio Lucidchart JIRA</p><p>SDLC Agile/Scrum.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>NA</p><p></p></section>
<h3 >About Syarah</h3>
<p >Syarah aims to transform the car buying experience in Saudi Arabia and the Middle East by offering an end-to-end digital platform. The company builds systems to manage various aspects of car sales, including sourcing, inspection, photography, merchandising, reconditioning, financing, insurance, and shipping. Syarah is committed to its core values of Tolerance, Transparency, Respect, Integrity, and Positivity.</p>
<h3 >The Role of Financial Analyst</h3>
<p >Syarah is seeking a <strong >Financial Analyst</strong> to maintain control over budgeting, planning, and analysis. This full-time role requires structured thinking and organizational skills, along with the ability to collaborate with cross-functional teams to provide business partnering and foster deeper understanding.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Prepare annual budgets using various budgeting techniques, including zero-based and incremental budgeting.</li>
<li >Develop business unit-specific budgets and forecasts, then consolidate them into an overall budget or forecast.</li>
<li >Monitor, track, and compare financial performance against budgeted figures and industry averages.</li>
<li >Conduct analysis and prepare scenarios based on management requests.</li>
<li >Prepare documentation and analysis as requested by relevant parties.</li>
<li >Create dashboards and presentations for management.</li>
<li >Prepare trends, appraisals, analysis, and dashboards as requested by management.</li>
<li >Provide necessary analysis and documentation to fulfill requirements.</li>
<li >Complete monthly reporting, dashboards, and analysis by established deadlines.</li>
<li >Develop ad-hoc financial models to support business unit management in decision-making.</li>
<li >Prepare and communicate information packs to investors periodically.</li>
<li >Monitor the manpower budget and coordinate with HR on new hirings.</li>
<li >Prepare scenarios, presentations, and analysis to support long, medium, and short-term plans.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >A Bachelor's degree in Accounting or Finance is required.</li>
<li >A minimum of 8 years of relevant experience is required for this role.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview The role drives the delivery of Field Service operations across the Saudi Snacks Foods locations including 2 manufacturing locations and the Executive Leadership located in Riyadh HO.The role works closely with Sector/Global IT support teams and 3rd party providers to ensure Service Levels and Customer Expectations are achieved and to ensure stability of IT Infrastructure.The role has a strong customer facing component and is the first escalation point for Saudi Snacks Foods users' community.The role involves some project work which requires strong communication skills and the ability to prioritize workload and liaise with people across all functions and levels of the PepsiCo business. Responsibilities Deliver high standard of customer service to IT customers and vendors in a professional manner ensuringevery contact fosters a positive image of the IT team whilst complying to and enforcing IT policies and procedures. • Manage Field Services tickets, prioritize Incidents and Requests based on urgency and impact andallocate appropriately within the Field Services team or escalate to backline teams as required. • Track progress of Field Services tickets and resolve roadblocks to ensure courteous, timely, and effectiveresolution in line with SLA's, users' expectations, and quality standards. • Collaborate with the members of the IT operations team to drive operational stability across the SSFLapplications and infrastructure. • Provide regular management updates to stakeholders capturing service availability of IT services. • Support broader IT team by assisting in successful delivery of IT/business projects • Participate in investigations of Critical Incidents and implement workarounds to minimize businessimpact. • Maintain health of infrastructure systems keeping upgrades and patches current • Manage and collaborate with 3rd party suppliers to ensure quality is in line with expectations. • Review and approve Network LLD. Qualifications Experience/Competencies Required: Education: Bachelor's degree in Computer Science, or related fieldCCNA or CCNP valid certificateScope and Years of Experience: • 5+ years of related IT business work experience in a large-scale corporate environment • ITIL experience and Service Delivery qualificationLanguage ProficiencyVery good English for communication with stakeholders with Pepsico globallyTechnical Skills: • Strong Office 365 knowledge and experience • Video Conferencing - Zoom and Polycom • Compute skills (Servers, Storage, etc.) • Networking skills • Knowledge of IT process frameworks, supporting roles and toolsOther Skills: • Excellent remote collaboration skills • Experience working in a matrix organization with diverse priorities • Experience dealing with multiple vendors • Excellence in execution through proper prioritization of projects • Ability to multi-task, collaborate effectively with others and meet deadlines • Strong interpersonal skills and ability to successfully interact with everyone in the business • An appetite for continuous improvement and adding value to the business.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The following is job requirement is for a Part time Finance University Finalist working, as part time Junior Business Analyst, with prospects of transforming into a permanent job, after graduation, as a Business Analyst, based on performance and business case, then.</p><p><br></p><p><b>Introduction</b></p><p><br></p><p>This is an entry-level part time team member who bridges the gap between business needs and servicing Clients by gathering data, documenting requirements, and supporting project team Director. The candidate is expected to typically work under the direct supervision of the Director, Head of Consulting Department.</p><p><br></p><p><b>Responsibilities and Scope of Work</b></p><p><br></p><p>The key responsibilities will be to assist with the following:</p><p><br></p><p><b>Data Collection:</b> Gather, organize, and analyze operational and/or market research and/or financial data;</p><p><br></p><p><b>Requirements Gathering:</b> Assist in undertaking field research and/or interviews with industry stakeholders to document market research and analysis;</p><p><br></p><p><b>Process Mapping:</b> Create clear process flows, charts, and system documentation;</p><p><br></p><p><b>Communication:</b> Report directly with the Director, and execute the project plans, for Clients, as required, on part time basis.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills and Qualifications</b></p><p><b> </b></p><ul><li><b>Education:</b> Final year University, Bachelor's degree in Finance, and/or Economics, and/or Accounting.</li><li><b>Technical Tools:</b> Good working knowledge of Microsoft Excel, PowerPoint, and basic market research engines, google, Bloomberg, etc.</li><li><b>Soft Skills:</b> Strong verbal and written communication, active listening, and problem-solving abilities. Good command of the English Language, writing and speaking.</li><li><b>Methodologies:</b> Basic familiarity with analytical frameworks, Regression Analysis, SWOT Assessments, Porter Five Forces Analyst, etc.</li></ul><p><br></p><p>Work will be remotely, and part time, on project basis, compensation level based on Project basis, as per the requirements.</p></div>