System Analyst Jobs - Riyadh Saudi
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<p><strong>Job Title: Valuation, Risk Assessment and Research Analyst</strong></p><p><strong>Key Responsibilities</strong></p><p>Conducting risk assessment for projects</p><p>Preparation of risk assessment studies (SAR)</p><p>Effect size probability analysis</p><p>Ensuring design complies with the standards of HCIS</p><p>Develop emergency response plans</p><p>Preparing facilities for compliance and licensing</p><p>Reviewing and updating risk assessments</p><p><strong>Requirements</strong></p><p>Holds a bachelor's degree in a field of Electronic, Mechanical, or Telecommunications Engineering</p><p>At least 5 years of experience in the field of security systems and industrial security</p><p>Must be an Associate Engineer or Professional Engineer</p><p>Must be a member of and registered with the Saudi Council of Engineers</p><p>At least 3 years of experience in risk assessment and the preparation of security studies</p><p>To be knowledgeable about and understand HCIS, Saudi standards, and codes</p><p>Holds one of the certificates (PSP, API 780, CPP, ASIS)</p><p>Must be proficient in English, both spoken and written</p>
Are you passionate about delivering high-quality software and ensuring seamless API integrations? We are looking for a <strong>Test Analyst</strong> with experience in <strong>Web Services Testing and REST API Validation</strong> to join our team and contribute to the successful delivery of enterprise Billing & Revenue Management solutions.<br><br><strong>Experience Required<br><br></strong><ul><li>2–3 years of experience in Software Testing / Quality Assurance</li><li>Hands-on experience in Web Services and API Testing</li><li>Experience with Functional, Regression, and Integration Testing<br><br></li></ul>Key Responsibilities<br><br>Design and execute detailed test scenarios and test cases based on business and technical requirements.<br><br>Perform functional, regression, and integration testing of web services and APIs.<br><br>Validate REST APIs, including endpoints, request/response payloads, status codes, authentication, and error handling.<br><br>Create and maintain reusable test suites and test data for efficient test execution.<br><br>Identify, document, and track defects with detailed analysis and supporting evidence.<br><br>Collaborate with developers, business analysts, and stakeholders to ensure quality deliverables.<br><br>Review application logs and service monitoring data to investigate and validate issues.<br><br>Support release readiness activities through test reporting, quality metrics, and risk assessments.<br><br>Ensure compliance with quality standards, security guidelines, and testing best practices.
<h2 class="h5">Job description</h2>
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<span>Eram Talent, a leading global talent acquisition solutions provider specializing in multi-industry recruitment, is hiring for its prestigious client.<br> The Financial Operations Analyst is responsible for the invoice verification and accounting operation of C&C active contracts and projects.<br> The Financial Operations Analyst role’s main responsibilities are: invoice verification, tracking, reporting, analysing, and recording all contractual and associated financial expenditure.<br> The work location for this role would be onsite at Thuwwal, Saudi Arabia.<br> Key Responsibilities Invoice Verification: Verify invoices for accuracy of C&C active contracts and projects in accordance with Purchase Orders and contract terms and conditions, ensuring full compliance with published organizational policies, procedures, accounting principles, and financial regulations.<br> Financial Processing & SAP Management: Ensure completeness of documentation for all invoices and financial actions across all projects and contracts; obtain appropriate approvals, create SAP entries, ensure all costs are correctly charged to assigned WBS/Cost Center and GL codes, and support the Finance department for payment finalization.<br> Stakeholder & Vendor Management: Develop strong relationships with proponents, vendors, and internal departments.<br> Handle customer requests and queries, resolve discrepancies or operational issues (such as PO extensions or invalid charging codes), investigate slow approvals, and assist with past due or denied invoices.<br> Reporting & Financial Analysis: Provide accurate reports and detailed analysis on invoices, vendor financial data, trends, and performance across contracts and projects using modern business tools and analytical techniques.<br> Process Improvement: Continuously review business processes and systems to recommend effective, practical improvements in line with industry best practices.<br> General Support: Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills, and abilities in the field of the position.<br> Qualifications & Experience Education: Bachelor's Degree in Business Administration, Accounting, Finance, or a closely related field.<br> Experience: Minimum of four (4) years of relevant professional experience in a similar financial operations, accounting, or project finance role.<br> Technical & Core Competencies Software Proficiency: Strong working knowledge of MS Office Suite and the SAP Finance Module.<br> Accounting Expertise: Comprehensive understanding of best practices in accounting, financial management, and business processes in compliance with relevant legislation and accounting standards.<br> Communication: Excellent command of both oral and written English.<br> Professional Conduct: Demonstrated ability to handle confidential information with discretion and work professionally with individuals across all organizational levels.<br> Performance Under Pressure: Proven ability to manage competing priorities, work under pressure, and deliver high-quality results within tight deadlines.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p>The Market Research Analyst position at the Market Research Company offers an exciting opportunity to be part of a dynamic team focused on making a real impact in the market. This role requires a passion for detail and the ability to handle complex data, allowing you to contribute to providing insights that assist companies in making informed decisions. You will work within a collaborative environment that encourages innovation and critical thinking, providing you with an ideal platform for professional growth.</p><p>You will be part of a specialized team working on data collection and analysis, enhancing your technical skills and helping you develop a deeper understanding of the market. With ongoing guidance and support from colleagues, you will gain opportunities for training and development, which will enhance your prospects for career advancement within the company. We believe that investing in our employees is the key to success, so we will work to equip you with the necessary tools to achieve your professional goals.</p><p>Additionally, our workplace culture focuses on collaboration and mutual respect, where every individual is considered an integral part of collective success. We seek individuals who are passionate and capable of thinking outside the box, enabling you to leave your mark in the field of market research. Be part of an exciting journey towards achieving success and innovation in this evolving field.</p><ol><li><b>Responsibilities:</b> Collect data from multiple sources using advanced data analysis tools, which aids in providing accurate information to support strategic decisions within the company.</li><li>Analyze the extracted data and provide detailed reports outlining trends and patterns, contributing to improving marketing strategies and business operations.</li><li>Collaborate with various departments to understand market needs and customer requirements, facilitating the development of tailored solutions to meet customer expectations.</li><li>Develop new tools and techniques for data collection and analysis, enhancing operational efficiency and contributing to improved business outcomes.</li><li>Provide technical support to other teams in using analysis tools, facilitating the decision-making process based on data.</li><li>Participate in designing research studies and surveys to gather necessary information, assisting in identifying new market opportunities.</li><li>Monitor and analyze the performance of marketing campaigns, which helps improve returns and increase the effectiveness of implemented strategies.</li><li>Provide guidance and direction to new team members, enhancing the continuous learning environment and assisting in developing individual and collective skills.</li><li>Update customer databases and market information regularly, contributing to maintaining data accuracy and accessibility.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Data Analysis: Ability to analyze data and extract meaningful insights from it.</li><li>Use of Analysis Tools: Proficiency in tools like Excel, SPSS, and Tableau for data analysis.</li><li>Critical Thinking: Ability to evaluate information and make informed decisions based on analysis.</li><li>Effective Communication: Strong written and verbal communication skills to convey ideas clearly.</li><li>Team Collaboration: Ability to work with multiple teams to achieve shared goals.</li><li>Time Management: Skills in organizing and managing time to ensure timely completion of tasks.</li><li>Continuous Learning: Willingness to develop skills and learn from new experiences.</li></ul></div>
<h3 >About Syarah</h3>
<p >Syarah aims to transform the car buying experience in Saudi Arabia and the Middle East by offering an end-to-end digital platform. The company builds systems to manage various aspects of car sales, including sourcing, inspection, photography, merchandising, reconditioning, financing, insurance, and shipping. Syarah is committed to its core values of Tolerance, Transparency, Respect, Integrity, and Positivity.</p>
<h3 >The Role of Financial Analyst</h3>
<p >Syarah is seeking a <strong >Financial Analyst</strong> to maintain control over budgeting, planning, and analysis. This full-time role requires structured thinking and organizational skills, along with the ability to collaborate with cross-functional teams to provide business partnering and foster deeper understanding.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Prepare annual budgets using various budgeting techniques, including zero-based and incremental budgeting.</li>
<li >Develop business unit-specific budgets and forecasts, then consolidate them into an overall budget or forecast.</li>
<li >Monitor, track, and compare financial performance against budgeted figures and industry averages.</li>
<li >Conduct analysis and prepare scenarios based on management requests.</li>
<li >Prepare documentation and analysis as requested by relevant parties.</li>
<li >Create dashboards and presentations for management.</li>
<li >Prepare trends, appraisals, analysis, and dashboards as requested by management.</li>
<li >Provide necessary analysis and documentation to fulfill requirements.</li>
<li >Complete monthly reporting, dashboards, and analysis by established deadlines.</li>
<li >Develop ad-hoc financial models to support business unit management in decision-making.</li>
<li >Prepare and communicate information packs to investors periodically.</li>
<li >Monitor the manpower budget and coordinate with HR on new hirings.</li>
<li >Prepare scenarios, presentations, and analysis to support long, medium, and short-term plans.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >A Bachelor's degree in Accounting or Finance is required.</li>
<li >A minimum of 8 years of relevant experience is required for this role.</li>
</ul>
Investment Analyst – Capital Hill<br>Riyadh, Saudi Arabia | Full-time | On-site Capital Hill is a Riyadh-based investment firm currently progressing through CMA licensing as it expands into fund management. As we build out this capability, we're looking for an Investment Analyst to play a central role in deal evaluation, financial modeling, and portfolio reporting with the opportunity to help shape the firm's fund management function from the ground up.<br>What you'll do:Build and maintain financial models, including DCF analysis, IRR calculations, and sensitivity scenarios. Prepare investment memos and presentation materials for internal and external stakeholders. Lead market research and due diligence on prospective opportunities. Track and report on portfolio performance on an ongoing basis. Support the firm's CMA licensing process and the setup of its fund structures.<br>What we're looking for:Bachelor's degree in finance, economics, or a related field.2–5 years of experience in investment banking, private equity, real estate investment, or a similar field. Familiarity with CMA regulations and Saudi fund structures is a strong plus. Strong Excel and financial modeling skills; comfortable presenting in Power Point. Professional certifications such as CFA or CME-1 (or equivalent) are a plus. Fluent English required; Arabic is a plus.<br>If you're interested, kindly fill out the following form:https://docs.google.com/forms/d/e/1FAIpQLScCE3DqGViYiAWf9Uf2qjilrr EIxQ2a MZhr ErV-i Owx1GIseg/viewform?usp=header
<p><span ><b>Responsibilities:</b></span></p><p>Technology and product evaluation from a J2EE web services perspective.</p><p>Technically manage J2EE web services implementations.</p><p>Manage and guide implementation team of developers and designers.</p><p>Conduct workshops and client presentations on web services for prospective customers.</p><p>Provide technical consultancy to customer on J2EE and web services based technologies/implementations.</p><p>Architect, design J2EE based web services implementations.</p><p>Resolve technical issues during implementation.</p><p>Prepare complex technical proposals and approach papers.</p><p>Manage the following activities of a J2EE web services engagement: Architect, design, guide Implementation, resolve technical issues during implementation. Apply</p><p><strong>Desired Candidate Profile</strong></p><p>Good experience in working with J2EE compliant application servers, and strong OO design skills. Familiarity with UML, XML, Java, J2EE, and web technologies such as web servers, application servers, and web services. Knowledge of RDBMS and web security (SSL, authentication, authorization, encryption, certificates, digital signatures) would be desirable.</p><p>Languages: Java Database: Oracle, DB2 or any other RDBMS. OS: Unix web services, B2B Integration.</p><p>More than 9 years of experience and at least 3-4 years of experience in eBusiness. Should possess excellent communication skills, good analytical and problem solving skills, and business building capability.</p>
<p>The Payroll Analyst is responsible for ensuring the accurate and timely processing of employee payroll, maintaining payroll records, analyzing payroll data, and resolving payroll-related issues. The role supports compliance with company policies while providing employees with accurate payroll information and support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Process monthly payroll, including salaries, commissions, bonuses, and other employee entitlements.</li><li>Verify and maintain accurate employee payroll data and records.</li><li>Monitor paid and unpaid leave, absences, and ensure their correct impact on payroll calculations.</li><li>Review payroll transactions and payments to ensure accuracy before processing.</li><li>Respond to employee inquiries regarding salaries, deductions, incentives, and payroll-related matters.</li><li>Investigate and resolve payroll discrepancies and issues in a timely manner.</li><li>Prepare payroll reports and analyze payroll costs to support budgeting and financial planning.</li></ul><p><strong>General Responsibilities</strong></p><ul><li>Provide guidance and knowledge sharing to junior colleagues when required.</li><li>Follow departmental policies, procedures, and company standards.</li><li>Contribute to continuous improvement initiatives to enhance payroll processes and efficiency.</li><li>Prepare accurate reports in line with company requirements and quality standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirements</strong></p><p><strong>Education</strong></p><p>Bachelor s Degree in Finance, Human Resources, Accounting, or a related field.</p><p><strong>Experience</strong></p><p>Minimum of 2 years of relevant experience in payroll administration, payroll analysis, or a related role.</p>
<p><br></p><p><b>YOU WILL</b></p><ul><li>Analyze business requirements and translate them into clear data and analytical requirements.</li><li>Work with stakeholders to understand business processes, KPIs, reporting requirements, and data needs.</li><li>Analyze existing data sources, ODS, DWH, staging, data marts, and reporting environments.</li><li>Profile and assess data to identify quality issues, duplication, inconsistencies, missing values, and data anomalies.</li><li>Investigate existing reports, dashboards, calculations, and business logic to ensure they are correctly understood before migration or redesign.</li><li>Define and document data requirements, source-to-target mappings, business rules, and transformation logic.</li><li>Develop complex SQL queries for data extraction, reconciliation, validation, and analysis.</li><li>Support the Data Architect in assessing current-state data architecture and defining requirements for the target-state platform.</li><li>Work with ETL/ELT teams to validate data pipelines and transformation logic.</li><li>Perform source-to-target reconciliation and data validation during migration activities.</li><li>Support data migration and coexistence activities between legacy and target platforms.</li><li>Analyze data from Oracle, DWH, ODS, MDM, BI, and other enterprise data platforms.</li><li>Work with data integration patterns including batch, CDC, APIs, and file-based ingestion from an analytical and business perspective.</li><li>Develop and maintain analytical datasets, data marts, and semantic-layer requirements.</li><li>Work with BI developers to define and validate dashboards, reports, KPIs, and semantic models.</li><li>Support Power BI and other BI solutions by validating metrics, dimensions, measures, and business calculations.</li><li>Define and document data quality rules and support data quality monitoring.</li><li>Assist with metadata, data lineage, data ownership, and business glossary activities.</li><li>Identify opportunities to simplify reporting, eliminate redundant data processes, and improve data usage.</li><li>Support regulatory, management, operational, and enterprise reporting requirements.</li><li>Ensure analytical requirements are aligned with data governance, security, and regulatory requirements.</li><li>Support the preparation of data for advanced analytics, machine learning, and future AI/LLM use cases.</li><li>Communicate analytical findings and data issues clearly to both technical and non-technical stakeholders.</li><li>Contribute to data standards, documentation, and best practices across the organization.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong experience as a Data Analyst, BI Analyst, Business Intelligence Analyst, or similar data-focused role.</li><li>Strong SQL skills and experience working with relational databases, preferably Oracle or similar enterprise database platforms.</li><li>Good understanding of ODS, DWH, data marts, lakehouse, semantic layers, ETL/ELT, and BI architectures.</li><li>Experience with data profiling, reconciliation, validation, and data quality analysis.</li><li>Experience gathering and documenting business and data requirements.</li><li>Strong understanding of data modeling concepts, including facts, dimensions, relationships, and analytical data structures.</li><li>Experience with Power BI or similar visualization and BI platforms.</li><li>Understanding of enterprise data platforms and technologies such as Informatica, GoldenGate, MDM, DQ, EDC/Axon, or equivalent technologies is an advantage.</li><li>Experience working with cloud and modern data platforms such as Microsoft Fabric, Databricks, Snowflake, Azure, AWS, or GCP is an advantage.</li><li>Understanding of CDC, data integration, metadata, lineage, data governance, and data security.</li><li>Ability to investigate complex data problems and identify the root cause of inconsistencies.</li><li>Strong attention to detail and a structured approach to data analysis.</li><li>Ability to communicate effectively with business users, developers, architects, and senior stakeholders.</li><li>Experience working in financial services, banking, insurance, or other regulated industries is a strong advantage.</li></ul>
<h3 >About Sifi and the Role</h3>
<p >Sifi operates as a B2B spend management platform, regulated by SAMA. The company emphasizes data-driven decision-making and rapid execution. This full-time Data Analyst role is central to the organization's analytical capabilities, focusing on establishing robust reporting structures and ensuring data integrity.</p>
<p >The Data Analyst will be responsible for developing the foundational reporting layer used across the business and for investigating data discrepancies to maintain accuracy. This position involves owning critical business dashboards and translating complex, ambiguous questions into clear, actionable insights.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Build and maintain comprehensive dashboards covering spend, card operations, support, and Go-to-Market (GTM) functions. This includes managing definitions, data quality, and refresh reliability end-to-end.</li>
<li >Write SQL queries directly against the core banking database and other production data sources.</li>
<li >Conduct in-depth analyses on demand for areas such as decline code patterns, cohort behavior, funnel drop-offs, campaign performance, and anomalies identified by operations.</li>
<li >Translate analytical findings into actionable business decisions, providing clear recommendations with an articulated confidence level.</li>
<li >Define and document key metrics to ensure consistent understanding and usage across all teams.</li>
<li >Support regulatory and internal reporting requirements where analytical input is necessary.</li>
<li >Automate repetitive data tasks, such as building automated processes for frequently requested data extracts.</li>
</ul> <h3 >Required Qualifications and Skills</h3>
<ul >
<li ><strong >Strong SQL skills:</strong> Demonstrated ability to write and debug complex joins, window functions, and Common Table Expressions (CTEs) against large transactional schemas independently.</li>
<li ><strong >BI Tool Experience:</strong> Proven experience in building dashboards using business intelligence tools such as Metabase, Power BI, Tableau, or Looker.</li>
<li ><strong >Programming Proficiency:</strong> Proficiency in Python or R for conducting data analysis that extends beyond the capabilities of SQL.</li>
<li ><strong >Problem Scoping:</strong> Ability to define and scope vague business questions into answerable analytical problems, and to clearly communicate when data limitations prevent a definitive answer.</li>
<li ><strong >Stakeholder Collaboration:</strong> Comfort and effectiveness in working directly with operations, product, and commercial stakeholders.</li>
</ul> <h3 >Preferred Experience</h3>
<ul >
<li >Background in Fintech, payments, or banking sectors.</li>
<li >Familiarity with card transaction data, authorization flows, or scheme reporting.</li>
<li >Exposure to Saudi Arabian (KSA) financial services and SAMA reporting requirements.</li>
<li >Experience with workflow automation tools such as n8n or Airflow.</li>
</ul> <h3 >Work Type</h3>
<p >This is a full-time position within the Sifi team.</p> <h3 >Application Information</h3>
<p >Candidates interested in this Data Analyst role are encouraged to apply.</p>
<h2 class="h5">Job description</h2>
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<p><b>Job Description:</b></p><br>Role Purpose<p>The PMO Analyst - Airports supports the running of the Program Management Office, maintaining program controls, data, reporting and documentation that keep the program organized and transparent.</p><br><p>The role provides day-to-day analytical and coordination support across governance, planning, risk, change and reporting, ensuring information is accurate, timely and consistent.</p><br>Key ResponsibilitiesControls & Reporting<ul><li>Maintain program trackers, logs and the reporting pack (status, milestones, actions, KPIs).</li><li>Consolidate inputs from workstreams to produce accurate, timely reports and dashboards.</li><li>Maintain program documentation, templates and the document repository.</li></ul>Governance & Coordination<ul><li>Support governance forums - scheduling, papers, minutes, actions and follow-up.</li><li>Maintain and chase RAID, change and dependency logs to keep them current.</li><li>Support resource and onboarding administration across the program.</li></ul>Assurance<ul><li>Check data quality and consistency across program artefacts.</li><li>Support continuous improvement of PMO processes and tooling.</li></ul>Skills & ExperienceEssential<ul><li><b>PMO experience: </b>Experience in a PMO or project support role on medium-to-large programmes.</li><li><b>Reporting: </b>Good reporting, data-handling and dashboarding skills.</li><li><b>Organisation: </b>Strong organisation, coordination and administration skills.</li><li><b>Tooling: </b>Proficiency with MS Office (esp. Excel/PowerPoint), and familiarity with PMO tools (JIRA/ADO, Power BI, SharePoint).</li><li><b>Communication: </b>Clear written and verbal communication and stakeholder liaison.</li></ul>Desirable<ul><li>Experience in aviation, airports or critical-infrastructure environments.</li><li>Awareness of a recognised methodology (PRINCE2, PMI, MSP, agile).</li><li>PMO/project foundation certification (P3O, PRINCE2 Foundation).</li><li>Exposure to MSI delivery models.</li></ul>Qualifications<ul><li>Degree or equivalent professional experience in a relevant discipline.</li><li>Foundation-level PMO/project certification desirable.</li></ul>Key Competencies<p>Organisation and attention to detail - reliability - analytical thinking - clear communication - collaboration - proactivity - delivery focus.</p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <span>here</span><span><b><i>.</i></b></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p><b><span class=\"ContentControlBoundarySink SCXW190677749 BCX8\" lang=\"EN-GB\" style=\"color: #808080; background-color: #ffffff;\" xml:lang=\"EN-GB\" data-contrast=\"none\">Job Purpose:</span><span class=\"ContentControl SCXW190677749 BCX8\" style=\"background-color: #ffffff;\" role=\"group\" aria-label=\"Rich text content control paragraph\"><span class=\"ContentControlBoundarySink SCXW190677749 BCX8\" lang=\"EN-GB\" style=\"color: #808080;\" xml:lang=\"EN-GB\" data-contrast=\"none\"></span></span></b></p>
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<p> </p>
<p class=\"Paragraph SCXW74172662 BCX8\" style=\"color: windowtext; font-weight: normal; background-color: transparent;\"><span class=\"TextRun SCXW74172662 BCX8\" lang=\"EN-US\" style=\"color: #404040;\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW74172662 BCX8\" data-ccp-charstyle=\"normaltextrun\">Utilize the knowledge base and troubleshooting tools to provide effective and consistent first-line support to end users.</span></span><span class=\"EOP Selected SCXW74172662 BCX8\" style=\"color: #404040; background-color: rgb(198, 198, 198) !important;\" data-ccp-props=\"{\"> </span></p>
<p> </p>
</li>
</ul>
</div>
<div class=\"ListContainerWrapper SCXW74172662 BCX8\" style=\"color: #000000;\">
<ul class=\"BulletListStyle1 SCXW74172662 BCX8\" role=\"list\">
<li class=\"OutlineElement Ltr SCXW74172662 BCX8\" role=\"listitem\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"12\" data-list-defn-props=\"{\" data-aria-posinset=\"4\" data-aria-level=\"1\">
<p> </p>
<p class=\"Paragraph SCXW74172662 BCX8\" style=\"color: windowtext; font-weight: normal; background-color: transparent;\"><span class=\"TextRun SCXW74172662 BCX8\" lang=\"EN-US\" style=\"color: #404040;\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW74172662 BCX8\" data-ccp-charstyle=\"normaltextrun\">Escalate unresolved or complex issues to second-line support teams to ensure timely resolution and minimal business disruption.</span></span><span class=\"EOP Selected SCXW74172662 BCX8\" style=\"color: #404040; background-color: rgb(198, 198, 198) !important;\" data-ccp-props=\"{\"> </span></p>
<p> </p>
</li>
</ul>
</div>
<div class=\"ListContainerWrapper SCXW74172662 BCX8\" style=\"color: #000000;\">
<ul class=\"BulletListStyle1 SCXW74172662 BCX8\" role=\"list\">
<li class=\"OutlineElement Ltr SCXW74172662 BCX8\" role=\"listitem\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"12\" data-list-defn-props=\"{\" data-aria-posinset=\"5\" data-aria-level=\"1\">
<p> </p>
<p class=\"Paragraph SCXW74172662 BCX8\" style=\"color: windowtext; font-weight: normal; background-color: transparent;\"><span class=\"TextRun SCXW74172662 BCX8\" lang=\"EN-US\" style=\"color: #404040;\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW74172662 BCX8\" data-ccp-charstyle=\"normaltextrun\">Monitor open service tickets to ensure adherence to service level agreements (SLAs) and prompt follow-up with users.</span></span><span class=\"EOP Selected SCXW74172662 BCX8\" style=\"color: #404040; background-color: rgb(198, 198, 198) !important;\" data-ccp-props=\"{\"> </span></p>
<p> </p>
</li>
</ul>
</div>
<div class=\"ListContainerWrapper SCXW74172662 BCX8\" style=\"color: #000000;\">
<ul class=\"BulletListStyle1 SCXW74172662 BCX8\" role=\"list\">
<li class=\"OutlineElement Ltr SCXW74172662 BCX8\" role=\"listitem\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"12\" data-list-defn-props=\"{\" data-aria-posinset=\"6\" data-aria-level=\"1\">
<p> </p>
<p class=\"Paragraph SCXW74172662 BCX8\" style=\"color: windowtext; font-weight: normal; background-color: transparent;\"><span class=\"TextRun SCXW74172662 BCX8\" lang=\"EN-US\" style=\"color: #404040;\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW74172662 BCX8\" data-ccp-charstyle=\"normaltextrun\">Communicate with end users regarding incident progress, resolutions, and preventive recommendations to enhance user satisfaction and trust in IT support services.</span></span><span class=\"EOP Selected SCXW74172662 BCX8\" style=\"color: #404040; background-color: rgb(198, 198, 198) !important;\" data-ccp-props=\"{\"> </span></p>
<p> </p>
</li>
</ul>
</div>
<div class=\"ListContainerWrapper SCXW74172662 BCX8\" style=\"color: #000000;\">
<ul class=\"BulletListStyle1 SCXW74172662 BCX8\" role=\"list\">
<li class=\"OutlineElement Ltr SCXW74172662 BCX8\" role=\"listitem\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"12\" data-list-defn-props=\"{\" data-aria-posinset=\"7\" data-aria-level=\"1\">
<p> </p>
<p class=\"Paragraph SCXW74172662 BCX8\" style=\"color: windowtext; font-weight: normal; background-color: transparent;\"><span class=\"TextRun SCXW74172662 BCX8\" lang=\"EN-US\" style=\"color: #404040;\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW74172662 BCX8\" data-ccp-charstyle=\"normaltextrun\">Document recurring issues and solutions in the knowledge base to support continuous improvement and faster future resolutions</span><span class=\"NormalTextRun SCXW74172662 BCX8\" data-ccp-charstyle=\"normaltextrun\">.</span></span><span class=\"EOP Selected SCXW74172662 BCX8\" style=\"color: #404040; background-color: rgb(198, 198, 198) !important;\" data-ccp-props=\"{\"> </span></p>
<p> </p>
</li>
</ul>
</div>
<div class=\"ListContainerWrapper SCXW74172662 BCX8\" style=\"color: #000000;\">
<ul class=\"BulletListStyle1 SCXW74172662 BCX8\" role=\"list\">
<li class=\"OutlineElement Ltr SCXW74172662 BCX8\" role=\"listitem\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"12\" data-list-defn-props=\"{\" data-aria-posinset=\"8\" data-aria-level=\"1\">
<p> </p>
<p class=\"Paragraph SCXW74172662 BCX8\" style=\"color: windowtext; font-weight: normal; background-color: transparent;\"><span class=\"TextRun SCXW74172662 BCX8\" lang=\"EN-US\" style=\"color: #404040;\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW74172662 BCX8\" data-ccp-charstyle=\"normaltextrun\">Coordinate with infrastructure and application teams to identify root causes and recommend corrective or preventive measures.</span></span><span class=\"EOP Selected SCXW74172662 BCX8\" style=\"color: #404040; background-color: rgb(198, 198, 198) !important;\" data-ccp-props=\"{\"> </span></p>
<p> </p>
</li>
</ul>
</div>
<div class=\"ListContainerWrapper SCXW74172662 BCX8\" style=\"color: #000000;\">
<ul class=\"BulletListStyle1 SCXW74172662 BCX8\" role=\"list\">
<li class=\"OutlineElement Ltr SCXW74172662 BCX8\" role=\"listitem\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"12\" data-list-defn-props=\"{\" data-aria-posinset=\"9\" data-aria-level=\"1\">
<p> </p>
<p class=\"Paragraph SCXW74172662 BCX8\" style=\"color: windowtext; font-weight: normal; background-color: transparent;\"><span class=\"TextRun SCXW74172662 BCX8\" lang=\"EN-US\" style=\"color: #404040;\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW74172662 BCX8\" data-ccp-charstyle=\"normaltextrun\">Assist in the deployment and configuration of end-user devices and software to ensure proper functionality and standardization across the organization.</span></span><span class=\"EOP Selected SCXW74172662 BCX8\" style=\"color: #404040; background-color: rgb(198, 198, 198) !important;\" data-ccp-props=\"{\"> </span></p>
<p> </p>
</li>
</ul>
</div>
<div class=\"ListContainerWrapper SCXW74172662 BCX8\" style=\"color: #000000;\">
<ul class=\"BulletListStyle1 SCXW74172662 BCX8\" role=\"list\">
<li class=\"OutlineElement Ltr SCXW74172662 BCX8\" role=\"listitem\" aria-setsize=\"-1\" data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"12\" data-list-defn-props=\"{\" data-aria-posinset=\"10\" data-aria-level=\"1\">
<p> </p>
<p class=\"Paragraph SCXW74172662 BCX8\" style=\"color: windowtext; font-weight: normal; background-color: transparent;\"><span class=\"TextRun SCXW74172662 BCX8\" lang=\"EN-US\" style=\"color: #404040;\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW74172662 BCX8\" data-ccp-charstyle=\"normaltextrun\">Support IT service improvement initiatives to enhance operational efficiency and service quality within the Infrastructure & Operations unit.</span></span><span class=\"EOP Selected SCXW74172662 BCX8\" style=\"color: #404040; background-color: rgb(198, 198, 198) !important;\" data-ccp-props=\"{}\"> </span></p>
<p> </p>
</li>
</ul>
</div></p>
<p><b>Job Description</b></p><p>Riyadh,Saudi ArabiaPosted 1 day ago</p><p>Act as an additional point of contact for corporate clients under the guidance of team leaders, proactively addressing their business needs and ensuring excellent service.</p><p>Support Relationship Managers, Product Providers, and Department Heads by understanding client requirements, business fundamentals, and product needs to identify potential opportunities.</p><p>Assist in developing country strategies alongside the Head of Corporate Banking – Riyadh Branch, including updating management information systems exposure strategies and identifying replacement assets.</p><p>Collaborate with Compliance & Operations teams to support all non-credit related client requests, ensuring timely follow-up and resolution.</p><p>Oversee the credit process by preparing applications and monitoring client portfolios in close partnership with Credit Analysts, Treasury, Operations, and Trade Finance teams.</p><p>Conduct thorough investigations into existing or prospective companies or industries as requested by senior management, proactively undertaking research tasks when necessary.</p><p>Facilitate transactions by preparing proposals, business screenings, documentation, and KYC processes while adhering strictly to internal policies and procedures.</p><p>Maintain comprehensive non-credit files in accordance with both internal and external requirements to ensure accurate record-keeping.</p><p>Prepare marketing presentations, account plans, country strategies, deal documentation, and provide quantitative analysis support for budget ownership teams.</p><p>Participate in credit committee processes by reviewing documentation thoroughly and liaising with concerned parties for management information system issues.</p><p><br></p><p><br></p><p><b>What you bring:</b></p><p>Demonstrated experience operating as a credit analyst for corporates or financial institutions with proven ability to deliver on tasks and projects within deadlines.</p><p>Excellent understanding of banking business practices in the region coupled with sound product knowledge relevant to corporate financing.</p><p>Proven track record in supporting functions such as building strong internal/external relationships across departments including Compliance & Operations.</p><p>Fluency in English (written and oral) is essential; proficiency in Arabic is highly desirable for effective communication with clients.</p><p>Strong knowledge of KYC requirements along with familiarity with SAMA regulations governing banking operations in Saudi Arabia.</p><p>Ability to write clearly and concisely when preparing proposals or documenting credit applications for review by senior management.</p><p>Good business acumen combined with financial analysis skills enabling sector analysis, peer group comparisons, borrower rating reviews.</p><p>Exceptional organisational skills demonstrated through maintenance of comprehensive files meeting internal/external standards.</p><p>Commitment to integrity and responsibility balanced with customer focus-showcasing empathy towards client needs while upholding compliance obligations.</p><p>Experience participating in stress testing exercises or covenant calculations as part of portfolio monitoring duties.</p><p>Must be a Saudi National</p><p><strong>Desired Candidate Profile</strong></p><p> </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Senior Business Analyst</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I<span dir="RTL">2</span></span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Business Products</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span dir="RTL" >-</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Business Mobility Products</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span dir="RTL" >-</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >To analyze, document, and manage business requirements for fleet management and vehicle tracking solutions by translating customer, operational, and business needs into clear, structured, and testable requirements. The role acts as a bridge between business stakeholders, product management, design, development, and quality assurance teams to ensure solutions meet user expectations, operational needs, and business objectives while supporting successful product delivery and continuous enhancement.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Business Requirements Elicitation & Analysis</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Gather and analyze business requirements from customers, stakeholders, and internal teams.</span></li>
<li ><span >Facilitate workshops, interviews, and discussions to understand business needs and objectives.</span></li>
<li ><span >Identify business challenges, operational gaps, and improvement opportunities.</span></li>
<li ><span >Translate business requirements into structured and actionable requirements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Fleet Management & Mobility Solution Analysis</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Analyze requirements related to vehicle tracking, fleet management, and mobility services.</span></li>
<li ><span >Evaluate operational processes involving trips, vehicle status, driver behavior, geofencing, maintenance, and fuel consumption.</span></li>
<li ><span >Identify system enhancements that improve operational performance and customer value.</span></li>
<li ><span >Ensure business requirements align with mobility product objectives and customer expectations.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Requirements Documentation & User Stories</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Prepare Business Requirement Documents (BRDs), user stories, functional specifications, and supporting documentation.</span></li>
<li ><span >Define acceptance criteria, business rules, exceptions, and system behavior requirements.</span></li>
<li ><span >Ensure requirements are complete, traceable, testable, and aligned with business objectives.</span></li>
<li ><span >Maintain and update documentation throughout the product lifecycle.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Process Analysis & Use Case Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop process maps, workflow diagrams, and use cases that represent operational and system processes.</span></li>
<li ><span >Analyze current and future-state processes to improve efficiency and user experience.</span></li>
<li ><span >Document process dependencies, business scenarios, and operational requirements.</span></li>
<li ><span >Support product and technical teams through clear process documentation.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Reporting & Dashboard Requirements Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Define reporting, dashboard, and KPI requirements associated with fleet and mobility solutions.</span></li>
<li ><span >Document calculations, business rules, filters, and reporting dimensions.</span></li>
<li ><span >Collaborate with analytics and technical teams to ensure reporting requirements are implemented effectively.</span></li>
<li ><span >Validate reporting outputs against business expectations.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Integration Requirements & Technical Coordination</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Document integration requirements involving APIs, tracking devices, telematics platforms, and external systems.</span></li>
<li ><span >Collaborate with technical teams to ensure business requirements are reflected in integration solutions.</span></li>
<li ><span >Support discussions related to system interfaces, data flows, and external dependencies.</span></li>
<li ><span >Assist in validating integration outcomes against documented requirements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Product Backlog & Change Management Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the Product Manager in maintaining and prioritizing the product backlog.</span></li>
<li ><span >Assess the impact of change requests, dependencies, and enhancement initiatives.</span></li>
<li ><span >Participate in backlog refinement and release planning activities.</span></li>
<li ><span >Ensure business priorities and customer requirements are reflected in product development plans.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >User Acceptance Testing & Feature Validation</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop user acceptance testing scenarios and test cases based on business requirements.</span></li>
<li ><span >Participate in feature validation and acceptance testing activities prior to release.</span></li>
<li ><span >Track testing outcomes, defects, feedback, and resolution activities.</span></li>
<li ><span >Ensure delivered solutions meet agreed requirements and business expectations.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s Degree in Information Systems, Computer Science, Software Engineering, Business Administration, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >2–4 years of experience in Business Analysis, Digital Products, Product Development, Fleet Management Systems, Mobility Solutions, or related domains.</span></li>
<li ><span >Proven experience gathering, analyzing, documenting, and managing business requirements.</span></li>
<li ><span >Experience writing user stories, acceptance criteria, business rules, and process documentation.</span></li>
<li ><span >Experience working within Agile/Scrum environments and using tools such as Jira or Azure DevOps.</span></li>
<li ><span >Practical understanding of APIs, integrations, and system interaction requirements.</span></li>
<li ><span >Experience using SQL and Excel for analysis, validation, and business reporting activities.</span></li>
<li ><span >Strong analytical, communication, facilitation, stakeholder management, and problem-solving skills.</span></li>
<li ><span >Familiarity with fleet management, vehicle tracking, telematics, IoT, transportation, mobility platforms, or SaaS solutions is preferred.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
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<p><strong>Business Analyst BCM</strong></p><p><strong> </strong></p><p><strong>Role purpose</strong></p><p>We are seeking a Product / Business Analyst to define, validate, and improve a Business Continuity Management (BCM) software solution. You will bridge BCM practitioners, customers, product, UX, engineering, QA, and implementation teams—turning resilience, regulatory, and operational needs into clear, scalable product capabilities.</p><p>The ideal candidate combines strong enterprise business-analysis skills with practical understanding of BIA, BCP, crisis management, disaster recovery, BCM exercises, recovery objectives, and resilience reporting.</p><p><strong>Key responsibilities</strong></p><ul><li>Gather, analyze, prioritize, and document requirements from customers, BCM specialists, internal stakeholders, and delivery teams.</li><li>Translate needs into epics, user stories, acceptance criteria, process flows, business rules, data requirements, and non-functional requirements.</li><li>Manage and refine the product backlog with the Product Manager; identify dependencies, gaps, risks, and edge cases before development.</li><li>Define and improve BCM workflows covering BIA, recovery objectives such as RTO/RPO/MTPD, dependency mapping, continuity plans, crisis management, exercises, corrective actions, audits, and compliance evidence.</li><li>Define calculation logic, scoring models, thresholds, recovery priorities, approvals, workflow rules, and dashboard/reporting KPIs.</li><li>Conduct customer discovery sessions, workshops, demonstrations, design reviews, fit-gap assessments, and UAT.</li><li>Partner with UX/UI to design intuitive, role-based BCM workflows for assessors, plan owners, approvers, crisis teams, auditors, and executives.</li><li>Ensure enterprise usability requirements, including configurable templates, notifications, localization, Arabic/English support, bulk updates, imports, integrations, and reduced manual data entry.</li><li>Define UAT scenarios and functional test cases; support sprint planning, backlog grooming, demos, defect triage, release validation, and release documentation.</li><li>Work with engineering and QA to validate permissions, business rules, calculations, audit trails, approvals, notifications, reports, and data integrity.</li><li>Define requirements for RBAC, delegated approvals, segregation of duties, auditability, record retention, multi-tenant isolation, organization hierarchy, and role-based access.</li><li>Support alignment with ISO 22301 and relevant Saudi/GCC compliance, data-residency, privacy, cybersecurity, and governance requirements.</li></ul><p><strong>Required qualifications</strong></p><ul><li>Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, Risk Management, or a related discipline.</li><li>4+ years of experience as a Business Analyst, Product Analyst, Product Owner, Implementation Consultant, or similar role in enterprise SaaS, GRC, risk, resilience, cybersecurity, or workflow products.</li><li>Strong experience gathering, documenting, validating, and prioritizing functional and non-functional requirements.</li><li>Working knowledge of BCM, including BIA, BCP, crisis management, disaster recovery, RTO, RPO, BCM exercises, and corrective actions.</li><li>Experience producing user stories, acceptance criteria, process maps, workflow diagrams, functional specifications, and UAT test cases.</li><li>Experience working in Agile delivery environments using Jira, Azure DevOps, Confluence, Notion, Miro, Figma, or equivalent tools.</li><li>Strong analytical skills, particularly in business rules, assessment scoring, calculation logic, reporting, data models, and approval workflows.</li><li>Excellent written and verbal English communication skills; Arabic is strongly preferred.</li><li>Ability to collaborate effectively with senior business stakeholders, domain experts, designers, engineers, and QA teams.</li></ul><p><strong>Preferred qualifications</strong></p><ul><li>Experience with BCM, GRC, ERM, operational resilience, internal audit, disaster recovery, or compliance software.</li><li>Familiarity with ISO 22301, ISO 31000, ISO 27001, NIST, BCI Good Practice Guidelines, DRI practices, or similar frameworks.</li><li>Experience in Saudi Arabia or GCC enterprise environments, especially regulated industries.</li><li>Knowledge of SSO, SAML, OAuth/OIDC, RBAC, audit logs, and enterprise integration patterns.</li><li>Familiarity with REST APIs, Microsoft 365, SharePoint, Power Automate, Microsoft Teams, CMDBs, HR systems, ERP systems, or ticketing platforms.</li><li>Relevant certifications such as CBAP, CCBA, PMI-PBA, Scrum/Agile, ISO 22301 Lead Implementer/Auditor, CBCI, or DRI certifications.</li></ul><p><br></p>
<p>As a Data Analyst II at HungerStation, you will support the product development lifecycle by analyzing data, understanding user needs, and providing actionable insights that help optimize product performance. You will work closely with Product, Technology, Marketing, Commercial, Logistics/Operations, and Growth teams to turn data into meaningful insights and support data-driven decision-making.</p><p>In this role, you will:</p><ul><li>Analyze product and business data to understand growth drivers and identify opportunities for improvement.</li><li>Develop analyses, reports, and interactive dashboards to support business teams and stakeholders.</li><li>Use quantitative analysis to uncover insights and help Product Managers, Designers, and Engineers understand what to build and why.</li><li>Work with structured and semi-structured data from multiple sources, including BigQuery, Redshift, and PostgreSQL.</li><li>Use SQL (BigQuery) and Python or R to extract, process, and analyze large datasets.</li><li>Design and analyze A/B tests by defining hypotheses, setting up experiments, and evaluating results using statistical methods.</li><li>Own data projects from data collection through to operationalization.</li><li>Build and maintain dashboards and reports using tools such as Looker Cloud, Tableau, Google Data Studio, or similar visualization platforms.</li><li>Contribute to continuous improvement of data and analytical processes.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 4 years of relevant experience in Data Analytics or a related field.</li><li>Bachelor s degree in Business Administration, Computer Science, Information Systems, or a relevant field.</li><li>Strong SQL skills, with experience using BigQuery.</li><li>Python or R experience is required.</li><li>Basic knowledge of statistics and experience applying statistical methods to data.</li><li>Experience working with large datasets and data from multiple sources.</li><li>Strong analytical and problem-solving skills.</li><li>Experience creating dashboards and reports using tools such as Looker Cloud, Tableau, Google Data Studio, or similar.</li><li>Ability to translate data into clear, actionable insights for business and product stakeholders.</li><li>Strong communication and collaboration skills, with the ability to work across Product, Technology, Marketing, Commercial, Logistics/Operations, and Growth teams.</li></ul>
<h3 >About the Role</h3>
<p >SHL Finance is seeking a <strong >Customer Service Analyst</strong> to join our team in Riyadh, Saudi Arabia. This full-time role is essential for providing professional and efficient support to customers, addressing their inquiries, requests, and complaints related to SHL Finance products and services. The analyst plays a key role in maintaining high service quality and ensuring accurate record-keeping in line with company standards and regulatory requirements.</p> <h3 >Customer Interaction and Service Delivery</h3>
<ul >
<li >Provide excellent customer service by assisting clients with inquiries, complaints, and requests concerning banking products and services.</li>
<li >Identify and address customer needs, recommend appropriate solutions, and promote additional services to enhance overall customer satisfaction.</li>
<li >Resolve customer concerns directly and escalate complex issues to relevant departments for thorough investigation and resolution.</li>
<li >Adhere to established service quality standards, timelines, and performance metrics to consistently meet or exceed customer service targets.</li>
</ul> <h3 >Data Management and Operational Support</h3>
<ul >
<li >Maintain accurate records of all customer interactions, transactions, and inquiries using the SHL database or Kastle system.</li>
<li >Receive customer files from relevant departments and perform detailed quality checks to ensure completeness and accuracy.</li>
<li >Record all received files into the system and ensure each file is properly labeled for easy retrieval.</li>
<li >Deliver and record specific documents from customer files to the Finance department as required.</li>
<li >Coordinate effectively with SHL’s archiving company partner for the recall or delivery of files.</li>
<li >Conduct a yearly inventory of all funded files to ensure proper tracking and compliance.</li>
</ul> <h3 >Collaboration and Continuous Improvement</h3>
<ul >
<li >Collaborate with internal departments, including sales, operations, and compliance, to ensure seamless service delivery and adherence to bank policies and procedures.</li>
<li >Stay updated on SHL’s products, services, policies, and industry trends to provide customers with accurate and current information.</li>
<li >Proactively identify opportunities for process improvement and provide constructive feedback to management to enhance the overall customer experience.</li>
<li >Participate in ongoing training and development programs to continuously enhance knowledge and skills related to customer service and banking operations.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >High School degree is required.</li>
<li >1-3 years of relevant experience in a customer service role.</li>
<li >Fluency in both Arabic and English is strongly preferred for effective communication with a diverse customer base.</li>
</ul> <h3 >Application Information</h3>
<p >Candidates who meet the above qualifications are encouraged to apply. SHL Finance is committed to building a skilled and dedicated team in Riyadh.</p>
<h3 >About flynas and the Opportunity</h3>
<p >flynas, a leading airline, is seeking a <strong >Revenue Management Analyst</strong> to join its team in <strong >Riyadh, Saudi Arabia</strong>. This <strong >full-time</strong> position is central to optimizing the airline's financial performance through strategic revenue management practices.</p> <h3 >Role Purpose</h3>
<p >The primary purpose of this role is to optimize revenue and profitability for flynas. This is achieved by meticulously analyzing demand trends, accurately forecasting passenger bookings, managing dynamic pricing strategies, and ensuring effective control over seat inventory across the network.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop accurate demand forecasts utilizing historical data, booking curves, and current market trends.</li>
<li >Analyze route performance metrics including load factors, RASK, yield, and overall revenue contribution.</li>
<li >Identify opportunities for revenue enhancement and recommend appropriate corrective actions.</li>
<li >Recommend competitive pricing strategies while maintaining revenue integrity.</li>
<li >Monitor competitor pricing, market trends, and fare movements on a daily basis.</li>
<li >Conduct fare elasticity and price-sensitivity analyses to inform strategic decisions.</li>
<li >Manage booking classes and seat allocations across the entire network.</li>
<li >Optimize overbooking levels based on historical no-show rates and specific route performance.</li>
<li >Coordinate with Scheduling, Operations, and Sales departments to adjust seat availability as required.</li>
</ul> <h3 >Systems Management and Strategic Support</h3>
<ul >
<li >Utilize specialized revenue management systems such as PROS, Amadeus, or Sabre for pricing and inventory control.</li>
<li >Generate and automate comprehensive reports on revenue and route performance.</li>
<li >Support new route performance tracking through demand estimation and break-even analysis.</li>
<li >Provide data-driven insights and recommendations to ensure the financial viability of new routes.</li>
</ul> <h3 >Cross-Departmental Collaboration</h3>
<p >The Revenue Management Analyst will engage in close collaboration with various departments, including Sales, Marketing, Network Planning, and Finance. This involves providing essential data-driven insights to support the development and execution of promotions and fare campaigns.</p> <h3 >Experience Requirements</h3>
<p >Candidates for this position are expected to have <strong >5 to 10 years of relevant experience</strong> in revenue management or a closely related analytical field within the airline industry.</p>
<h3>About Namaa Partners</h3><p>Namaa Partners is a management consulting firm based in Oklahoma City. The firm advises corporate groups, family enterprises, and their boards on strategy, governance, and operating performance.</p><h3>The Role of Governance and Risk Analyst</h3><p>Namaa Partners is expanding its governance and risk practice in Saudi Arabia and is seeking a Governance and Risk Analyst. This full-time position is based in Riyadh, Saudi Arabia, and requires 0-1 years of experience. In this role, the analyst will assist family enterprises and corporate groups in defining decision-making authorities. This involves reviewing board and committee charters, mapping delegations of authority, and maintaining up-to-date risk registers with assigned risk owners.</p><h3>Key Responsibilities</h3><ul><li>Review board and committee charters, by-laws, and policies, identifying gaps and overlaps.</li><li>Map delegations of authority across a group's holding company and operating companies.</li><li>Build and update risk registers with risk owners, including ratings, controls, and actions.</li><li>Compare client arrangements with the CMA Corporate Governance Regulations where applicable.</li><li>Prepare papers and summaries for board and committee meetings.</li></ul><h3>Work Environment and Location</h3><p>This is a full-time, remote position available from anywhere in the Kingdom of Saudi Arabia, with the primary location being Riyadh. The Namaa Partners team is based in Oklahoma City, which operates eight to nine hours behind Riyadh. Consequently, some calls will occur during the evening hours for the Riyadh-based analyst.</p><h3>Compensation and Benefits</h3><ul><li>Paid monthly in Saudi riyals.</li><li>Medical insurance for the employee and their family.</li><li>GOSI registration.</li><li>Twenty-five days of paid annual leave, in addition to Saudi public holidays.</li><li>End-of-service award under the Saudi Labor Law.</li><li>A yearly budget for courses and professional certificates.</li><li>Laptop and home office equipment, provided by Namaa Partners.</li></ul>
<h3>About Medtronic</h3><p>Medtronic is a global leader in healthcare technology, committed to alleviating pain, restoring health, and extending life. With 95,000 employees operating in over 150 countries, the company focuses on developing innovative medical technologies that improve the lives of more than 72 million patients annually.</p><h3>The Role of Associate Logistics Analyst</h3><p>As an Associate Logistics Analyst, you will support the execution and continuous improvement of logistics and warehouse operations across Saudi Arabia. This full-time role involves collaboration with internal teams and third-party logistics (3PL) partners to ensure efficient product delivery while maintaining quality, compliance, and customer service standards. The position requires 2-5 years of relevant experience.</p><h3>Key Responsibilities</h3><ul><li>Manage daily inbound and outbound logistics activities to ensure on-time and accurate order fulfillment.</li><li>Coordinate transportation and warehouse operations with third-party logistics (3PL) providers.</li><li>Monitor inventory accuracy through regular cycle counts, reconciliations, and inventory control activities.</li><li>Investigate and resolve inventory discrepancies, shipment issues, and operational exceptions.</li><li>Track logistics KPIs and prepare operational reports to identify improvement opportunities.</li><li>Ensure compliance with company policies, quality standards, and regulatory requirements for medical devices.</li><li>Support stock transfers, product launches, and supply chain improvement initiatives.</li><li>Collaborate with Customer Service, Planning, Procurement, Finance, Quality, and Commercial teams to ensure operational excellence.</li><li>Participate in process improvement projects to optimize logistics performance, cost, and service levels.</li><li>Maintain accurate documentation and support internal and external audits.</li></ul><h3>Qualifications and Experience</h3><p>Candidates should possess 2-5 years of experience in logistics or a related field. This role requires a professional who can manage daily operations, ensure compliance, and contribute to continuous improvement initiatives within a healthcare technology environment.</p><h3>Working Environment</h3><p>This position is a full-time role within Medtronic, where employees are united by a mission to improve patient lives. The role involves working with diverse internal teams and external partners in a dynamic operational setting.</p><h3>Application Process</h3><p>Medtronic invites qualified candidates to apply for this Associate Logistics Analyst position to contribute to its mission and operations in Saudi Arabia.</p>
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