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Jasara Program Management Company (Jasara PMC) is a leading Joint Venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, established to deliver world-class program management services across the Kingdom of Saudi Arabia. Jasara plays a key role in supporting the realization of Saudi Vision 2030, particularly in delivering giga-projects and large-scale infrastructure developments.<br><br>We are seeking a Senior Manager - Project Controls (Planning, Risk & Business Reporting) to join JASARA PMC. It will lead integrated planning, schedule management, risk management, governance reporting, and executive business performance reporting across assigned programs. Responsible for providing leadership with clear visibility of delivery status, key risks, strategic issues, schedule impacts, and overall program health.<br><br>Key Responsibilities<br><br>Lead integrated planning and scheduling functions across the program Establish, maintain, and govern project and program baselines including scope, schedule, assumptions, and key milestones Lead business performance reporting and executive dashboards Oversee development and maintenance of integrated master schedules Perform schedule analysis, critical path assessments, and recovery planning Lead enterprise risk management activities, including identification, assessment, mitigation, and reporting of project risks Conduct schedule risk analysis and quantitative risk assessments Consolidate reporting outputs from planning, interfaces, information management, quality, and delivery functions into integrated management reports Present delivery performance, confidence levels, risks, and strategic issues to senior leadership Ensure adherence to governance frameworks and reporting standards Drive implementation of reporting systems, KPI frameworks, and performance measurement methodologies Lead integration of functional data sources into a consolidated reporting architecture Support executive decision-making through data-driven performance analysis Coordinate governance submissions and project control reviews Lead development of recovery strategies and action plans for schedule or performance concerns<br><br>Key Deliverables<br><br>Executive Business Reports Program Performance Dashboards Schedule Health Reports Integrated Master Schedule Reports Risk Registers and Risk Reports Schedule Risk Analysis Reports Governance and Steering Committee Reports Portfolio KPI Reporting Strategic Performance Reviews<br><br>Requirements<br><br> 10 - 15 years' relevant project controls experience, leadership, direction and technical expertise to manage complex tasks and multi-discipline projects Regional experience preferred In-depth knowledge of project controls as applied in major construction environments Demonstrate proficient use of enterprise-level management software such as PRISM, Primavera P6, Aconex, ARM, Power BI or similar systems Significant discipline/industry presence recognized and valued by industry peers as an authority able to work with teams to solve technical problems and achieve a high level of assurance on project deliverables Strong communication skills to articulate a clear technical direction to senior stakeholders Significant experience required in development, implementation, and management of business systems, including policies and procedures applicable to the role and across the project Analytical and thorough, problem-solving ability Able to connect people and issues and drive a quick response
<h3 >About the Role</h3>
<p >Hire Fellows is seeking a <strong >Procurement Officer - Saudi National</strong> to join a fast-growing company's production team. This full-time role is critical for ensuring a reliable and cost-efficient supply of ingredients, packaging, and consumables for the production facility. The Procurement Officer will manage the end-to-end procurement process within an agreed budget, from supplier sourcing and onboarding to negotiation and performance monitoring.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Identify, evaluate, and onboard suppliers for ingredients, packaging, and production consumables.</li>
<li >Source products and suppliers in alignment with quality, pricing, and budget requirements.</li>
<li >Negotiate pricing, payment terms, delivery schedules, and service levels with suppliers.</li>
<li >Build and maintain strong relationships with key suppliers.</li>
<li >Monitor supplier performance across quality, delivery, pricing, and service levels.</li>
<li >Manage and resolve supplier issues and escalations related to quality, delays, or availability.</li>
<li >Track procurement spend against the facility’s annual budget and identify variances early.</li>
<li >Identify cost-saving and efficiency opportunities without compromising product quality or food-safety standards.</li>
<li >Coordinate with Inventory and Receiving teams to understand stock levels and incoming delivery requirements.</li>
<li >Communicate changes to ingredients, packaging, or suppliers to relevant kitchen and production teams.</li>
<li >Maintain a reliable dual-supplier or backup supplier base for critical ingredients and packaging.</li>
<li >Develop procurement plans to reduce supply-chain risks and prevent production disruptions.</li>
<li >Lead supplier contract negotiations, renewals, and pricing reviews as the facility and order volumes grow.</li>
<li >Collaborate with the Quality team on supplier audits, quality agreements, and supplier compliance.</li>
<li >Ensure suppliers meet required food-safety, quality, and operational standards.</li>
<li >Maintain accurate procurement records, supplier information, contracts, and pricing documentation.</li>
<li >Prepare and report on procurement spend, savings, supplier performance, and budget utilization to management.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Saudi national.</li>
<li >5-6 years of experience in procurement, purchasing, sourcing, or supplier management.</li>
<li >Experience in food production, bakery, FMCG, hospitality, or a similar environment is preferred.</li>
<li >Strong experience in sourcing and negotiating with suppliers.</li>
<li >Proven ability to manage supplier relationships and resolve performance issues.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li >Strong commercial and negotiation skills with a focus on cost optimization.</li>
<li >Ability to manage procurement budgets, track spend, and report on variances and savings.</li>
<li >Understanding of ingredients, packaging, and consumables used in food production is preferred.</li>
<li >Strong understanding of supplier quality, food-safety, and compliance requirements.</li>
<li >Experience developing backup or alternative supplier options for critical products.</li>
<li >Strong organizational skills and attention to detail.</li>
<li >Ability to manage multiple suppliers, orders, negotiations, and priorities simultaneously.</li>
<li >Strong communication and stakeholder-management skills.</li>
<li >Proactive and commercially minded, with the ability to identify opportunities and solve supply challenges independently.</li>
</ul>
<h3 >Work Environment</h3>
<p >This role operates within a fast-paced, growing production environment, requiring close collaboration with various internal teams including kitchen, inventory, receiving, and quality. The position is full-time.</p>
<h3 >Application Process</h3>
<p >Interested candidates who meet the specified requirements are encouraged to apply.</p>
<h2 class="h5">Job description</h2>
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<p>Accenture is seeking a highly accomplished <b>Sales Capture Senior Manager - Software, Platform & Infrastructure Engineering</b> to drive the growth of our Technology Services business through the origination, qualification, shaping, pursuit, negotiation, and closure of complex transformation opportunities.</p><br><br><p>The successful candidate will lead strategic sales pursuits focused on Software Engineering, Cloud Infrastructure, Platform Engineering, Application Modernization, DevSecOps, Intelligent Operations, Digital Engineering, and Enterprise Technology Transformation. This role requires a client-centric sales leader who can engage senior executives, understand business and technology challenges, and develop innovative solutions that accelerate business reinvention.</p><br><br><p>As a senior capture leader, you will be responsible for generating new business opportunities, leading cross-functional pursuit teams, and securing large-scale deals that deliver measurable outcomes for clients while driving profitable growth for Accenture.<br> </p><br><br>Key ResponsibilitiesSales Origination & Market Development<ul><li><p>Proactively identify, originate, and develop new opportunities across strategic and growth accounts.</p><br><br></li><li><p>Build and strengthen executive-level relationships with CIOs, CTOs, Chief Digital Officers, Heads of Engineering, Infrastructure Leaders, and business stakeholders.</p><br><br></li><li><p>Develop account growth strategies aligned to client technology transformation priorities.</p><br><br></li><li><p>Drive pipeline generation and exceed annual sales and revenue targets.</p><br><br></li><li><p>Identify emerging market opportunities in software, cloud, infrastructure, and platform modernization.</p><br><br></li></ul>Opportunity Qualification & Deal Shaping<ul><li><p>Lead opportunity assessment and qualification activities.</p><br><br></li><li><p>Evaluate business drivers, stakeholder requirements, competitive landscape, and value creation potential.</p><br><br></li><li><p>Shape differentiated technology transformation solutions leveraging Accenture's capabilities in:</p><br><br><ul><li><p>Software Engineering</p><br><br></li><li><p>Cloud Transformation</p><br><br></li><li><p>Platform Engineering</p><br><br></li><li><p>Application Modernization</p><br><br></li><li><p>Infrastructure Services</p><br><br></li><li><p>DevSecOps & Site Reliability Engineering</p><br><br></li><li><p>IT Operations Modernization</p><br><br></li><li><p>Enterprise Architecture</p><br><br></li><li><p>Cloud Migration & Optimization</p><br><br></li><li><p>Managed Services</p><br><br></li><li><p>Digital Product Engineering</p><br><br></li><li><p>Automation & AIOps</p><br><br></li></ul></li><li><p>Collaborate with industry, technology, and delivery teams to create innovative and scalable client solutions.</p><br><br></li></ul>Sales Pursuit Leadership<ul><li><p>Lead complex sales opportunities from qualification through contract signature.</p><br><br></li><li><p>Develop winning pursuit strategies and account plans.</p><br><br></li><li><p>Direct proposal development, executive presentations, and client workshops.</p><br><br></li><li><p>Manage internal sales governance and approval processes.</p><br><br></li><li><p>Coordinate multidisciplinary pursuit teams across multiple geographies and service lines.</p><br><br></li><li><p>Ensure pursuit excellence and compliance with Accenture sales methodologies.</p><br><br></li></ul>Executive Client Engagement<ul><li><p>Establish trusted advisor relationships with senior client stakeholders.</p><br><br></li><li><p>Translate technical capabilities into business outcomes and value-driven propositions.</p><br><br></li><li><p>Lead executive discussions around modernization, resiliency, innovation, cloud adoption, and digital transformation.</p><br><br></li><li><p>Facilitate client strategy and architecture conversations that influence investment decisions.</p><br><br></li><li><p>Position Accenture as a strategic partner for enterprise technology transformation.</p><br><br></li></ul>Commercial Strategy & Negotiation<ul><li><p>Develop commercial structures and pricing strategies that align client value with profitable growth.</p><br><br></li><li><p>Lead complex contract negotiations and deal governance activities.</p><br><br></li><li><p>Identify and mitigate commercial, legal, operational, and delivery risks.</p><br><br></li><li><p>Drive successful contract execution and smooth transition to delivery teams.</p><br><br></li></ul>Technology & Market Leadership<ul><li><p>Maintain expertise in technology trends, software engineering practices, cloud ecosystems, and infrastructure modernization.</p><br><br></li><li><p>Contribute to thought leadership, client events, and business development initiatives.</p><br><br></li><li><p>Partner with alliance teams to leverage strategic relationships with hyperscalers and technology providers.</p><br><br></li><li><p>Support the development of Accenture's go-to-market strategy for Software, Platform, and Infrastructure Engineering services.</p><br><br></li></ul><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3 >About Capco</h3>
<p >Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation within the financial services industry. With a client portfolio comprising over 100 global organizations, Capco operates at the intersection of business and technology, delivering data-driven solutions and fast-tracking digital initiatives across banking and payments, capital markets, wealth and asset management, insurance, and the energy sector.</p> <h3 >The Role: Capital Markets Business Analyst</h3>
<p >Capco is seeking a full-time Capital Markets Business Analyst to support the delivery of a major brokerage platform transformation in Riyadh. This role involves analyzing business needs, defining functional requirements, and supporting the implementation throughout its lifecycle. The Business Analyst will collaborate with various teams, including business, operations, risk, compliance, technology, and third-party teams, to ensure successful project delivery.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Analyze current processes and document target-state brokerage workflows.</li>
<li >Capture and document business, functional, data, reporting, integration, and operational requirements.</li>
<li >Produce business requirements, functional specifications, user stories, process maps, use cases, and acceptance criteria.</li>
<li >Maintain traceability between requirements, solution designs, configurations, interfaces, and test cases.</li>
<li >Support platform walkthroughs and document capability coverage, gaps, constraints, and dependencies.</li>
<li >Work with Subject Matter Experts (SMEs) and solution teams to define requirements for order capture, routing, execution, risk checks, positions, settlement, and reconciliation.</li>
<li >Document integration requirements for internal applications, market infrastructure providers, and external service providers.</li>
<li >Define business rules, data validations, exception scenarios, approval processes, and audit requirements.</li>
<li >Track requirements changes, decisions, assumptions, dependencies, risks, and outstanding actions.</li>
<li >Develop process documentation, user guides, and training materials.</li>
<li >Support knowledge-transfer, operational-handover, and post-implementation activities.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Experience as a Business Analyst within capital markets, securities brokerage, investment services, or trading technology.</li>
<li ><strong >Saudi Arabia local market experience is required.</strong></li>
<li >Good understanding of the trade lifecycle, from order capture and execution through clearing, settlement, reconciliation, and reporting.</li>
<li >Experience working on trading, brokerage, order-management, execution-management, or post-trade platform implementations.</li>
<li >Experience producing business requirements, functional specifications, user stories, process maps, and traceability matrices.</li>
<li >Experience supporting system integration testing, user acceptance testing, defect management, and business sign-off.</li>
<li >Ability to analyze complex processes and translate them into clear, testable requirements.</li>
<li >Experience working within Agile, hybrid, or structured delivery methodologies.</li>
</ul> <h3 >Inclusion at Capco</h3>
<p >Capco is committed to making its recruitment process accessible and straightforward for all candidates. Adjustments can be provided at any stage upon request. The company values each person’s unique perspective and contribution, fostering a #BeYourselfAtWork culture that encourages individuality and collaboration.</p> <h3 >Application Process</h3>
<p >This position is open due to an existing or newly created vacancy within our organization, reflecting our ongoing business needs. We are actively reviewing applications to fill this role with a qualified candidate.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>Requisition ID:<b><b><b>29654</b></b></b></b> </p><br>
<p><b>City<b><b><b>[[location_obj]]</b></b></b></b> </p><br>
<p><b> Group Overview: </b></p><br>
<p>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.</p><br>
<p>alfanar <b>is involved in:</b></p><br>
<p> • Electrical, Electromechanical and Civil Engineering Construction</p><br>
<p> • Manufacturing and Marketing Electrical Construction Products</p><br>
<p> • Allied Engineering Services</p><br>
<p><b> Our Main Divisions:</b></p><br>
<p> • alfanar electric</p><br>
<p> • alfanar Construction</p><br>
<p> • alfanar Building Systems</p><br>
Job Purpose <br><p>Bookkeeping and monitoring for accounting transactions</p><br>
<br><br>Key Accountability Areas <br><p>A/P:</p><br>
<ul>
<li>Supervise supplier invoice processing and ensure 3-way matching accuracy.</li>
<li>Verify invoices for tax and policy compliance.</li>
<li>Oversee timely vendor payments and manage vendor inquiries.</li>
<li>Monitor accruals, prepayments, and ensure expenses align with accounting periods.</li>
<li>Reconcile accounts payable sub-ledger with vendor statements and resolve discrepancies.</li>
</ul>
<p>A/R:</p><br>
<ul>
<li>Oversee customer invoicing, ensuring accuracy and adherence to contracts.</li>
<li>Evaluate customer creditworthiness and manage receivables to minimize bad debt.</li>
<li>Implement collection procedures and resolve overdue payment issues.</li>
<li>Reconcile customer accounts and analyze aging reports.</li>
</ul>
<p>Asset:</p><br>
<ul>
<li>Manage accounting for fixed assets, including acquisition, depreciation, and disposal.</li>
<li>Ensure compliance with regulations and prevent inventory shrinkage.</li>
<li>Track and verify company assets periodically.</li>
</ul>
<p>G/L:</p><br>
<ul>
<li>Oversee the general ledger and ensure accurate transaction recording.</li>
<li>Reconcile balance sheet accounts and resolve discrepancies.</li>
</ul>
<p>Other:</p><br>
<ul>
<li>Prepare financial statements per IFRS and assist with external audits.</li>
<li>Support budget preparation, monitor financial performance, and identify risks.</li>
<li>Improve accounting processes for efficiency and compliance with local regulations.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job</li>
<li>To have a vision and a plan for the career path and how to achieve it.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Solve any related problems arise and escalate any complex operational issues.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy and procedures and work instructions.</li>
</ul>
<p>Health, Safety, and Environment:</p><br>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul>
<br><br>Academic Qualification <br>Bachelor Degree in Accounting and Finance<br><br><br>Work Experience <br>Fresher - 0-2 years<br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Accounting Methods<br>Accounting Principles<br>Accounting Systems<br><br><br><br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p>Overview The role drives the delivery of Field Service operations across the Saudi Snacks Foods locations including 2 manufacturing locations and the Executive Leadership located in Riyadh HO.The role works closely with Sector/Global IT support teams and 3rd party providers to ensure Service Levels and Customer Expectations are achieved and to ensure stability of IT Infrastructure.The role has a strong customer facing component and is the first escalation point for Saudi Snacks Foods users' community.The role involves some project work which requires strong communication skills and the ability to prioritize workload and liaise with people across all functions and levels of the PepsiCo business. Responsibilities Deliver high standard of customer service to IT customers and vendors in a professional manner ensuringevery contact fosters a positive image of the IT team whilst complying to and enforcing IT policies and procedures. • Manage Field Services tickets, prioritize Incidents and Requests based on urgency and impact andallocate appropriately within the Field Services team or escalate to backline teams as required. • Track progress of Field Services tickets and resolve roadblocks to ensure courteous, timely, and effectiveresolution in line with SLA's, users' expectations, and quality standards. • Collaborate with the members of the IT operations team to drive operational stability across the SSFLapplications and infrastructure. • Provide regular management updates to stakeholders capturing service availability of IT services. • Support broader IT team by assisting in successful delivery of IT/business projects • Participate in investigations of Critical Incidents and implement workarounds to minimize businessimpact. • Maintain health of infrastructure systems keeping upgrades and patches current • Manage and collaborate with 3rd party suppliers to ensure quality is in line with expectations. • Review and approve Network LLD. Qualifications Experience/Competencies Required: Education: Bachelor's degree in Computer Science, or related fieldCCNA or CCNP valid certificateScope and Years of Experience: • 5+ years of related IT business work experience in a large-scale corporate environment • ITIL experience and Service Delivery qualificationLanguage ProficiencyVery good English for communication with stakeholders with Pepsico globallyTechnical Skills: • Strong Office 365 knowledge and experience • Video Conferencing - Zoom and Polycom • Compute skills (Servers, Storage, etc.) • Networking skills • Knowledge of IT process frameworks, supporting roles and toolsOther Skills: • Excellent remote collaboration skills • Experience working in a matrix organization with diverse priorities • Experience dealing with multiple vendors • Excellence in execution through proper prioritization of projects • Ability to multi-task, collaborate effectively with others and meet deadlines • Strong interpersonal skills and ability to successfully interact with everyone in the business • An appetite for continuous improvement and adding value to the business.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>The SME will work closely with business, operations, risk, compliance, technology and third-party delivery team. What You ll Do Provide subject matter expertise across front-office, middle-office, back-office and post-trade brokerage processes. Lead and support workshops with trading, operations, risk, compliance, finance and technology stakeholders. Validate business requirements and ensure alignment with the organisation s target operating model. Assess platform capabilities across order management, execution, risk controls, positions, settlement, reconciliation and reporting. Advise on integrations with internal platforms, market infrastructure providers, custodians, brokers and other external parties. Ensure proposed processes and controls align with applicable regulatory and market requirements. Review platform demonstrations and identify functional gaps, dependencies, limitations and implementation considerations. Provide guidance on related capabilities such as client onboarding, product entitlement, margin trading, relationship management tools, reconciliation and liquidity management. Support knowledge transfer across business, operations and technology teams. What We re Looking For Extensive experience within capital markets, securities brokerage or trading-platform transformation. Saudi Arabia market knowledge of Tadawul, Muqasa & Edaa is a must Strong understanding of the end-to-end trade lifecycle, including order capture, routing, execution, allocation, clearing, settlement and reconciliation. Knowledge of asset classes, order types, trading permissions, margin products and corporate actions. Practical experience with system implementation & data migration. Strong stakeholder-management, workshop-facilitation and communication skills. Ability to communicate complex capital markets concepts to both business and technical audiences. Bachelor s degree in finance, economics, business, technology or a related discipline. Relevant capital markets, trading or product certifications would be advantageous. English speaking mandatory, Arabic speaking in addition would be advantageous. Why Join Capco Deliver high-impact technology solutions for Tier 1 financial institutions Work in a collaborative, flat, and entrepreneurial consulting culture Access continuous learning, training, and industry certifications Be part of a team shaping the future of digital financial services Help shape the future of digital transformation across FS & Energy.</p><p><strong>Desired Candidate Profile</strong></p><p>Extensive experience within capital markets, securities brokerage or trading-platform transformation. Saudi Arabia market knowledge of Tadawul, Muqasa & Edaa is a must Strong understanding of the end-to-end trade lifecycle, including order capture, routing, execution, allocation, clearing, settlement and reconciliation. Knowledge of asset classes, order types, trading permissions, margin products and corporate actions. Practical experience with system implementation & data migration. Strong stakeholder-management, workshop-facilitation and communication skills. Ability to communicate complex capital markets concepts to both business and technical audiences. Bachelor s degree in finance, economics, business, technology or a related discipline. Relevant capital markets, trading or product certifications would be advantageous. English speaking mandatory, Arabic speaking in addition would be advantageous.</p>
Devision: Sports and Entertainment Department: GALAXEACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Dive Center Supervisor is a site-based role responsible for supporting the Dive Center Manager in the efficient, safe, and high-quality delivery of all dive operations and underwater tourism activities within the assigned asset. Acting as the senior instructional authority on-site, this role combines operational oversight, team supervision, and direct guest engagement. The Dive Center Supervisor ensures that all diving activities—including training, guided excursions, and retail operations—are delivered to the highest professional, safety, and service standards. The role plays a key part in maintaining operational excellence, developing team capability, and ensuring alignment with environmental sustainability objectives within a luxury marine tourism environment.<br>Key Responsibilities1. General Responsibilities Support the Dive Center Manager in the day-to-day operations and overall performance of the dive center. Assist in supervising and coordinating the dive team, including instructors, dive masters, and support staff. Contribute to the development and standardization of dive center operations across multiple assets. Ensure alignment with environmental and sustainability requirements related to marine life and underwater tourism. Maintain flexibility to support multi-site operations, including remote work and on-site presence as required.<br>2. Pre-Opening Support Assist in the setup, planning, and operational readiness of dive center facilities and assets. Collaborate with cross-functional teams during the delivery phase to ensure operational targets and timelines are achieved. Support the development of operational procedures, safety protocols, and training standards.<br>3. Operational Responsibilities (Post-Opening) Support the Dive Center Manager in maintaining the highest standards of safety and operational excellence. Oversee the delivery of all dive center activities, ensuring they are conducted safely, professionally, and in line with training agency standards. Lead dive excursions and deliver training programs as required, acting as the senior instructor on-site. Ensure all instructors adhere to agency standards and adopt a safety-first approach in all activities. Monitor and maintain accurate records of dive operations, training, certifications, and guest activities. Support retail and commercial activities, including dive-related sales and guest engagement. Maintain the overall presentation, cleanliness, and organization of the dive center. Build and maintain effective relationships with guests, team members, and stakeholders.<br>4. Health, Safety, Environment & Quality Ensure safety is always the highest priority across all dive operations. Enforce compliance with all diving standards, emergency procedures, and risk management protocols. Promote environmental stewardship and responsible diving practices aligned with conservation objectives. Support regular safety reviews, audits, and continuous monitoring of operational risks.<br>5. Policies, Procedures & Reporting Ensure adherence to all company policies, SOPs, and training agency standards. Maintain accurate and up-to-date operational, training, and compliance records. Provide regular feedback and reports to the Dive Center Manager on performance, guest experience, and operational matters.<br>6. Continuous Improvement Identify opportunities to enhance operational efficiency, safety, and guest experience. Contribute to the development of new dive programs, experiences, and service offerings. Support team development through coaching, mentoring, and performance feedback.<br>Job Requirements Qualifications & Experience Certified Scuba Instructor (e.g., PADI OWSI or equivalent) with active and current teaching status. Minimum of 500 logged dives. Proven experience certifying at least 50 students across core diving courses. Certified in a minimum of five (5) specialty instructor ratings. Demonstrated experience working in diverse geographic locations. Strong background in dive center operations, including training, guiding, and retail. Experience in diving health and safety practices and risk management. Knowledge of equipment management and dive center logistics. Previous experience in hospitality or luxury tourism environments is an advantage. Valid “Fit to Dive” medical certification.<br>Core Competencies Excellent communication and presentation skills in English; Arabic is an advantage. Strong leadership and team management capabilities. Exceptional customer service skills with a guest-centric approach. High level of responsibility and commitment to safety. Ability to deliver engaging and high-quality dive experiences. Strong organizational and administrative skills. Ability to work effectively in a multicultural environment. Professional presentation aligned with luxury hospitality standards. Ability to handle high-end clientele and manage guest expectations. Sound judgment, discretion, and problem-solving abilities. Proficiency in Microsoft Office and operational systems.<br>Desirable Skills Additional language proficiency (preferably Arabic). Experience in social media content creation and digital engagement. Underwater photography and videography skills. Marine life identification knowledge. Workshop or dive equipment technician experience.<br>Job Context Operates within a luxury dive center and marine tourism environment. Requires flexibility to work extended hours, weekends, and peak seasons. Combines operational leadership with hands-on instructional and guest-facing responsibilities. Plays a critical role in ensuring safe, high-quality dive operations and exceptional guest experiences.
Devision: Sports and Entertainment Department: WAMACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Water Sports Supervisor is a site-based operational leadership role responsible for overseeing the daily execution, safety, and quality of all water sports activities within the assigned asset.<br>This role ensures the smooth coordination of instructors, guest activities, and equipment readiness while maintaining the highest standards of safety, service excellence, and operational efficiency. <br>The Water Sports Supervisor acts as the key link between the Water Sports Manager and frontline instructors, ensuring seamless delivery of premium guest experiences within a luxury marine tourism environment.<br>Key Responsibilities1. General Responsibilities Support the Water Sports Manager in the daily management and operation of all water sports activities. Supervise water sports instructors and operational staff to ensure consistent delivery of safe and high-quality experiences. Coordinate daily activity schedules, guest allocations, and resource planning. Ensure all activities are conducted in line with company SOPs, safety standards, and luxury service expectations. Maintain a professional, guest-focused, and safety-driven operational environment.<br>2. Operational Responsibilities Oversee the daily execution of all water sports activities, ensuring smooth and efficient operations. Ensure instructors are properly briefed, prepared, and deployed according to daily schedules. Monitor weather, sea conditions, and environmental factors to ensure safe operations. Support guest flow management, from check-in through to activity completion. Ensure all equipment is prepared, inspected, and ready for safe use prior to operations. Act as escalation point for operational issues, guest concerns, and safety incidents. Coordinate closely with boat crew, instructors, and support teams to ensure alignment. Maintain accurate operational records, including activity logs and attendance.<br>3. Pre-Opening Support Assist in the setup and readiness of water sports facilities, equipment, and operational systems. Support the development of operational procedures, safety standards, and activity workflows. Contribute to staff onboarding and training during the pre-opening phase. Assist in testing and validation of equipment and activity zones prior to opening.<br>4. Health, Safety, Environment & Quality Ensure safety is the highest priority across all water sports operations. Enforce compliance with safety procedures, risk assessments, and emergency protocols. Conduct routine safety checks and operational inspections of equipment and activity areas. Promote environmental awareness and responsible interaction with marine environments. Ensure full compliance with company and regulatory safety standards at all times.<br>5. Leadership & Team Support Supervise and support Water Sports Instructors in daily operations and guest delivery. Provide on-the-job guidance to ensure consistent service quality and safety compliance. Support performance monitoring and contribute to team development. Foster a positive, professional, and collaborative team culture.<br>6. Policies, Procedures & Reporting Adhere to and enforce all company policies, SOPs, and operational guidelines. Maintain accurate records of activities, incidents, and operational reports. Provide regular updates to the Water Sports Manager on performance, risks, and guest feedback.<br>7. Continuous Improvement Identify opportunities to improve operational efficiency, safety standards, and guest experience. Support the development of new water sports activities and guest programs. Contribute to process improvements and best practice implementation.<br>Job Requirements Qualifications & Experience Certified Water Sports Instructor or equivalent qualification (e.g., ISA, RYA, or recognized authority). Minimum 3–5 years of experience in water sports instruction or marine tourism operations. Previous experience in a supervisory or team leadership role preferred. Strong background in multiple water sports disciplines. Valid First Aid and CPR certification (up to date). Strong understanding of water safety, rescue techniques, and risk management.<br>Core Competencies Strong leadership and team coordination skills. Excellent communication skills in English; Arabic is an advantage. High level of responsibility and commitment to safety. Strong organizational and operational planning abilities. Customer-focused mindset with experience handling high-end clientele. Ability to make quick, sound decisions under pressure. Strong interpersonal skills and cultural awareness. Professional presentation aligned with luxury hospitality standards. Ability to manage multiple priorities in a dynamic environment.<br>Desirable Skills Additional certifications across multiple water sports disciplines. Lifeguard or advanced rescue qualifications. Additional language proficiency (preferably Arabic). Experience in luxury resorts or high-end marine tourism destinations. Strong knowledge of marine environments and conservation practices.<br>Job Context Operates within a luxury marine tourism and water sports environment. Requires flexibility to work outdoors, including weekends, holidays, and peak seasons. Involves active participation in live operations and guest-facing activities. Exposure to varying marine and weather conditions is expected. Plays a key role in ensuring safe, efficient, and high-quality guest experiences.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Our subsidiary (SOOR) is seeking a highly motivated and experienced Cyber Security Pre-Sales, Senior Engineer to support our sales organization in driving cybersecurity solutions across enterprise customers in KSA.<br> The role combines technical expertise, business acumen, and client engagement to design and position best-fit security solutions aligned with customer strategies.<br> The successful candidate will act as a trusted advisor to customers and a key partner to the sales team, contributing to revenue growth, solution innovation, and market awareness.<br> Key Responsibilities Provide technical presales support to sales teams throughout the full sales lifecycle (qualification to closure).<br> Assist in identifying, qualifying, and pursuing cybersecurity opportunities across sectors.<br> Deliver compelling solution presentations, demos, and workshops to customers and stakeholders.<br> Support marketing initiatives to increase awareness of cybersecurity offerings and vendor solutions.<br> Solution Design & Architecture Architect end-to-end cybersecurity solutions covering: o Datacenter & Infrastructure Security o Network Security o Endpoint & End-User Security o Cloud Security o Mobility Security o Managed Security Services (MSS) Develop technical proposals and respond to RFI/RFPs in collaboration with the bid management team.<br> Create solution designs, BOMs, cost models, and technical documentation.<br> Customer Engagement & Advisory · Engage with customers to understand business and technical requirements.<br> Provide subject matter expertise in cybersecurity during sales campaigns.<br> Advise clients on: o Security standards and frameworks (e.<br>g., ISO 27001, NCA, SAMA where applicable) o Risk identification and mitigation strategies o Best practices and compliance requirements in KSA Position governance, risk, and compliance (GRC) services and security technologies aligned with client strategies.<br> Collaboration & Delivery Alignment · Work closely with internal delivery and engineering teams to validate solutions and estimates.<br> Ensure solutions are feasible, scalable, and aligned with delivery capabilities.<br> · Participate in internal governance and solution review boards.<br> Vendor & Partner Management Build and maintain strong technical relationships with cybersecurity vendors and partners.<br> Stay up to date with vendor technologies, certifications, and product roadmaps.<br> Support alliances and joint go-to-market initiatives.<br> Bachelor’s degree in Science in Information Technology / Computer Networks and Cybersecurity 7 years of experience in Cybersecurity Presales / Solutions Consulting.<br> Proven track record in: Presales and solution architecture IT outsourcing and managed services Vendor engagement and alliances Strong exposure to enterprise cybersecurity solutions across multiple domains.<br> Experience in handling large-scale bids (RFP/RFI) and enterprise clients.<br> Technical Skills Strong understanding of: Network security (Firewalls, IDS/IPS, Zero Trust) Cloud security (AWS, Azure, GCP security frameworks) Endpoint protection and EDR/XDR Identity & Access Management (IAM, PAM) SIEM, SOC, and threat intelligence platforms Familiarity with GRC frameworks and regulatory requirements in KSA (e.<br>g., NCA, SAMA).<br> Job location: HQ</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Devision: Sports and Entertainment Department: WAMACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Water Sports Supervisor is a site-based operational leadership role responsible for overseeing the daily execution, safety, and quality of all water sports activities within the assigned asset.<br>This role ensures the smooth coordination of instructors, guest activities, and equipment readiness while maintaining the highest standards of safety, service excellence, and operational efficiency. <br>The Water Sports Supervisor acts as the key link between the Water Sports Manager and frontline instructors, ensuring seamless delivery of premium guest experiences within a luxury marine tourism environment.<br>Key Responsibilities1. General Responsibilities Support the Water Sports Manager in the daily management and operation of all water sports activities. Supervise water sports instructors and operational staff to ensure consistent delivery of safe and high-quality experiences. Coordinate daily activity schedules, guest allocations, and resource planning. Ensure all activities are conducted in line with company SOPs, safety standards, and luxury service expectations. Maintain a professional, guest-focused, and safety-driven operational environment.<br>2. Operational Responsibilities Oversee the daily execution of all water sports activities, ensuring smooth and efficient operations. Ensure instructors are properly briefed, prepared, and deployed according to daily schedules. Monitor weather, sea conditions, and environmental factors to ensure safe operations. Support guest flow management, from check-in through to activity completion. Ensure all equipment is prepared, inspected, and ready for safe use prior to operations. Act as escalation point for operational issues, guest concerns, and safety incidents. Coordinate closely with boat crew, instructors, and support teams to ensure alignment. Maintain accurate operational records, including activity logs and attendance.<br>3. Pre-Opening Support Assist in the setup and readiness of water sports facilities, equipment, and operational systems. Support the development of operational procedures, safety standards, and activity workflows. Contribute to staff onboarding and training during the pre-opening phase. Assist in testing and validation of equipment and activity zones prior to opening.<br>4. Health, Safety, Environment & Quality Ensure safety is the highest priority across all water sports operations. Enforce compliance with safety procedures, risk assessments, and emergency protocols. Conduct routine safety checks and operational inspections of equipment and activity areas. Promote environmental awareness and responsible interaction with marine environments. Ensure full compliance with company and regulatory safety standards at all times.<br>5. Leadership & Team Support Supervise and support Water Sports Instructors in daily operations and guest delivery. Provide on-the-job guidance to ensure consistent service quality and safety compliance. Support performance monitoring and contribute to team development. Foster a positive, professional, and collaborative team culture.<br>6. Policies, Procedures & Reporting Adhere to and enforce all company policies, SOPs, and operational guidelines. Maintain accurate records of activities, incidents, and operational reports. Provide regular updates to the Water Sports Manager on performance, risks, and guest feedback.<br>7. Continuous Improvement Identify opportunities to improve operational efficiency, safety standards, and guest experience. Support the development of new water sports activities and guest programs. Contribute to process improvements and best practice implementation.<br>Job Requirements Qualifications & Experience Certified Water Sports Instructor or equivalent qualification (e.g., ISA, RYA, or recognized authority). Minimum 3–5 years of experience in water sports instruction or marine tourism operations. Previous experience in a supervisory or team leadership role preferred. Strong background in multiple water sports disciplines. Valid First Aid and CPR certification (up to date). Strong understanding of water safety, rescue techniques, and risk management.<br>Core Competencies Strong leadership and team coordination skills. Excellent communication skills in English; Arabic is an advantage. High level of responsibility and commitment to safety. Strong organizational and operational planning abilities. Customer-focused mindset with experience handling high-end clientele. Ability to make quick, sound decisions under pressure. Strong interpersonal skills and cultural awareness. Professional presentation aligned with luxury hospitality standards. Ability to manage multiple priorities in a dynamic environment.<br>Desirable Skills Additional certifications across multiple water sports disciplines. Lifeguard or advanced rescue qualifications. Additional language proficiency (preferably Arabic). Experience in luxury resorts or high-end marine tourism destinations. Strong knowledge of marine environments and conservation practices.<br>Job Context Operates within a luxury marine tourism and water sports environment. Requires flexibility to work outdoors, including weekends, holidays, and peak seasons. Involves active participation in live operations and guest-facing activities. Exposure to varying marine and weather conditions is expected. Plays a key role in ensuring safe, efficient, and high-quality guest experiences.
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><a name="_Hlk189495630"></a><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Specialist</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >591336</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I2</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >CEO Office</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Finance</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Procurement & Contract</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span dir="RTL" >---</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >The role exists to execute procurement activities and sourcing processes while ensuring timely acquisition of goods and services, maintaining strong supplier relationships, supporting contract administration, and optimizing procurement value in compliance with organizational policies, quality standards, and business requirements<span dir="RTL">.</span></span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Procurement Planning & Sourcing</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the development and execution of procurement plans aligned with business needs.</span></li>
<li ><span >Analyze procurement requirements and recommend suitable sourcing approaches.</span></li>
<li ><span >Evaluate sourcing options considering cost, quality, and delivery requirements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Vendor Management & Qualification</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Identify, evaluate, and qualify suppliers based on organizational requirements.</span></li>
<li ><span >Maintain supplier records and qualification documentation.</span></li>
<li ><span >Support vendor classification and onboarding activities.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Supplier Relationship Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Establish and maintain professional relationships with suppliers.</span></li>
<li ><span >Facilitate communication between suppliers and internal stakeholders.</span></li>
<li ><span >Address supplier inquiries and coordinate issue resolution.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Tendering & Evaluation</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support RFQ/RFP preparation and issuance.</span></li>
<li ><span >Evaluate supplier proposals against technical and commercial requirements.</span></li>
<li ><span >Participate in negotiations to secure favorable terms and pricing.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Purchase Order Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Prepare and issue purchase orders in accordance with approved requests.</span></li>
<li ><span >Ensure procurement documentation is complete and accurate.</span></li>
<li ><span >Follow up with suppliers to ensure timely delivery of goods and services.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Contract Administration Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Assist in the preparation and administration of supplier contracts.</span></li>
<li ><span >Monitor contract validity, renewals, and amendments.</span></li>
<li ><span >Maintain contract records and documentation repository.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Stakeholder Coordination & Advisory</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Coordinate with internal departments to understand procurement requirements.</span></li>
<li ><span >Provide guidance on procurement processes and best practices.</span></li>
<li ><span >Assist stakeholders in defining procurement specifications and requirements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Procurement Operations & Compliance Monitoring</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Monitor supplier performance related to quality, delivery, and responsiveness.</span></li>
<li ><span >Support procurement reporting and performance tracking.</span></li>
<li ><span >Ensure compliance with procurement policies and local content requirements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
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<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s degree in Business Administration, Supply Chain Management, Procurement, Finance, or a related field.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >2–4 years of experience in procurement, sourcing, contracts, or supply chain operations.</span></li>
<li ><span >Good understanding of procurement policies, contract administration, and commercial practices.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
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<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
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<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Purpose<br>The Manager, Leadership Academy is responsible for leading the design, governance, and delivery of Maaden's Leadership Academy, ensuring the development of current and future leaders in line with Maaden's strategy, values, and capability priorities. The role oversees leadership programs, learning pathways, and strategic partnerships to build a strong leadership pipeline and support succession, transformation, and business performance.<br>Key Accountabilities<br>Develop and execute Maaden's Leadership Academy strategy aligned with business and workforce priorities.<br>Build leadership capability to support growth, transformation, and succession needs.<br>Ensure strong integration between leadership development, performance, talent reviews, and succession planning.<br>Establish governance, standards, and operating procedures for leadership development programs.<br>Ensure compliance with Maaden HR policies, financial controls, and learning governance.<br>Continuously improve leadership development practices using feedback, data, and global best practices.<br>Design and oversee leadership programs, academies, and learning journeys.<br>Manage end‑to‑end delivery in collaboration with Academy operations and delivery teams.<br>Lead the development of leadership competency models, assessments, and learning interventions.<br>Oversee executive and high‑potential leadership development initiatives.<br>Manage external partners, budgets, and program effectiveness.<br>Lead and develop Leadership Academy team members and contributors.<br>Act as a trusted advisor to senior leaders on leadership capability and development needs.<br>Foster a culture of continuous learning, feedback, and leadership excellence.<br>Track and report on leadership program participation, outcomes, and effectiveness.<br>Monitor impact on succession readiness, engagement, and leadership capability.<br>Provide insights and recommendations to L&D, HR, and executive leadership.<br>Qualification and Experience<br>Minimum Qualifications:<br>• Bachelor's degree in Human Resources, Business Administration, Education, or a related field<br>• Master's degree in Leadership, HR, or Business Administration is preferred<br>• Professional certification in Leadership Development or Coaching is an advantage<br>Minimum Experience:<br>• 10+ years of experience in Leadership Development, Talent Management, or Learning & Development<br>• At least 4–6 years in a managerial or leadership role<br>• Proven experience designing and delivering leadership academies or enterprise leadership programs<br>• Experience in large, complex, or industrial organizations is preferred <br>Skills & Competencies<br>• Leadership development frameworks and methodologies<br>• Executive and high‑potential development programs<br>• Learning design and program governance<br>• Vendor and partnership management<br>• Learning analytics and impact measurement<br>• Strategic thinking and business acumen<br>• Strong influencing and stakeholder management<br>• Communication and facilitation skills<br>Maaden High-Performance Competencies:<br>• Accountability: Delivers impactful leadership development outcomes<br>• Excellence: Applies global best practices and high quality standards<br>• Collaboration: Partners effectively across HR and the business<br>• Agility: Adapts leadership solutions to evolving business needs<br>• Integrity: Acts with transparency, fairness, and professionalism</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
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<b>Job Description</b><p><b>Role Overview</b></p><br><p>AtkinsRéalis is seeking an experienced <b>Interface and Integration Manager</b> to lead the coordination, resolution, and governance of all internal and external interfaces the Saudi Arabia Railway.</p><br><p>the Interface and Integration Manager will manage interface matrices, registers, and coordination workflows across the project.</p><br><p><b>Key Requirements and Accountabilities</b></p><br><p><b>Sector Experience</b></p><br><ul><li>Minimum 15 years of experience in interface and integration management for large-scale infrastructure projects, preferably in rail.</li><li>Strong understanding of multidisciplinary coordination across civil, systems, MEP, architectural, and operational packages.</li><li>Familiarity with Saudi Arabia infrastructure delivery frameworks and Rail standards.</li></ul><p><b>Interface Strategy & Governance</b></p><br><ul><li>Develop and maintain the Interface and Integration Management Plan in accordance with the Contract.</li><li>Implement interface protocols, workflows, and escalation procedures across all packages.</li><li>Ensure interface activities are aligned with programme milestones, risk registers, and design deliverables.</li></ul><p><b>Interface Identification & Coordination</b></p><br><ul><li>Manage and update the Interface Responsibility Matrix (IRM), Interface Scope Matrix, and Interface Register.</li><li>Identify, track, and resolve strategic interfaces requiring coordination in between major contract packages, technical interfaces between adjacent packages, governance of the internal interfaces in a package and detailed interfaces at component or system level. Also works with Stakeholder Manager to resolve external interfaces.</li><li>Coordinate with contractors to ensure timely submission and approval of interface-related design inputs, installation provisions, and testing protocols.</li></ul><p><b>Cross-Functional Collaboration</b></p><br><ul><li>Work closely with the <b>client</b> to ensure interface dependencies are reflected in the master schedule and resolved in a timely manner.</li><li>Collaborate with Technical<b> Delivery teams</b> to ensure physical and systems integration is achieved on-site.</li><li>Support commissioning and handover readiness by ensuring all interface-related provisions are complete and verified</li></ul><p><b>Interface Risk & Change Management</b></p><br><ul><li>Identify interface-related risks and contribute to mitigation planning.</li><li>Support the Risk Manager in integrating interface risks into the Risk Register and reports.</li><li>Track changes to interface responsibilities and ensure contractual compliance.</li></ul><p><b>Stakeholder Engagement</b></p><br><ul><li>Liaise with Client , PMC, contractors, and third-party stakeholders to ensure alignment on interface requirements.</li><li>Facilitate interface coordination meetings and workshops across disciplines.</li><li>Maintain strong working relationships and ensure timely resolution of interface issues..</li></ul><p><b>Qualifications</b></p><br><ul><li>Bachelor’s degree in engineering, Project Management, or related field (Master’s preferred).</li><li>Minimum 15 years of experience in interface and integration management, with at least 5 years in rail or major infrastructure programmes.</li><li>Strong knowledge of interface management tools, workflows, and technical coordination.</li><li>Excellent communication, negotiation, and stakeholder engagement skills.</li></ul><p><b>Why Choose AtkinsRéalis?</b></p><br><ul><li>Tax-free salary</li><li>Life and medical insurance coverage</li><li>Paid annual leave and flight allowance</li><li>Relocation assistance</li><li>Discretionary bonus programme</li><li>Transportation & housing allowances</li><li>Employee Wellbeing Programme</li><li>Inclusive and diverse work environment</li></ul><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<p>Purpose Of The Job: Managing and coordinating all tender-related activities with Nupco and internal business units, ensuring full compliance with tender requirements, accurate documentation, and timely submission through the Nupco SRM, Nupco and Marketplace portals, and ERP system.</p><p>Main Duties:</p><ul><li>Tender Prepare, Monitoring, Coordination and Submission</li><li>ERP & Documentation Management</li><li>Bank Guarantee Issue and Follow-Up</li><li>Post-Submission Follow-Up</li><li>Contract Delivery Issue Solving and Follow-Up</li><li>Nupco Communication & Reporting</li><li>Marketplace Orders Monitoring</li></ul>
<p>Purpose Of The Job Managing And Coordinating All Tender-Related Activities With Nupco And Internal Business Units Ensuring Full Compliance With Tender Requirements Accurate Documentation And Timely Submission Through The Nupco Srm Inupco And Marketplace Portals And Erp System</p><p>Main Duties</p><p>Tender Prepare Monitoring Coordination And Submission</p><p>Erp & Documentation Management:</p><p>Bank Guarantee Issue And Follow-Up</p><p>Post-Submission Follow-Up.</p><p>Contract Delivery Issue Solving And Follow-Up.</p><p>Nupco Communication & Reporting.</p><p>Marketplace Orders Monitoring.</p>
<p><strong>About the job:</strong></p><p>Our client is a leading luxury retailer in Saudi Arabia, representing some of the world’s most prestigious watch and jewelry brands. They are seeking an experienced IT Manager to lead technology initiatives across its retail operations. This is a managerial-level role for a hands-on leader with strong retail experience and a proven track record implementing enterprise software solution.</p><p><br></p><p>The IT Manager will oversee digital transformation initiatives and key platforms, including CRM and e-commerce, while ensuring that technology supports business growth and delivers a seamless customer experience.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead the planning and delivery of IT initiatives aligned with business priorities.</li><li>Manage enterprise software implementations, upgrades, integrations, and ongoing support.</li><li>Oversee CRM and e-commerce platforms, ensuring they meet business and customer needs.</li><li>Drive digital transformation across retail operations and customer-facing services.</li><li>Work closely with business stakeholders to gather requirements and translate them into practical technology solutions.</li><li>Coordinate with vendors, implementation partners, and internal teams to deliver projects on time and within scope.</li><li>Manage project plans, budgets, risks, and resources.</li><li>Ensure systems are reliable, secure, scalable, and integrated with relevant business processes.</li><li>Support change management, user adoption, and training for new systems and processes.</li><li>Monitor system performance and identify opportunities for continuous improvement.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Proven experience in an IT Manager or comparable managerial role.</li><li>Strong experience in the retail sector.</li><li>Demonstrated expertise in implementing enterprise software solutions.</li><li>Experience with digital transformation initiatives, CRM, and e-commerce platforms.</li><li>Strong understanding of retail operations and the technology that supports them.</li><li>PMP certification required.</li><li>Experience working with Agile methodologies.</li><li>Excellent stakeholder, vendor, and team-management skills.</li><li>Strong communication, planning, and problem-solving abilities.</li></ul><p><br></p><p>This role is suited to a managerial-level candidate who combines hands-on delivery experience with the ability to lead cross-functional technology initiatives.</p>
<p><strong>Location: </strong>Riyadh, Saudi Arabia (On-site)</p><p><strong>Language Requirement: </strong>Fluent Arabic and English</p><p><br></p><p><strong>About Rackspace Technology</strong></p><p>Rackspace Technology™ is a leading end-to-end hybrid cloud and AI solutions company. We design, build, and operate our customers' cloud and AI environments across all major technology platforms, regardless of technology stack or deployment model. By partnering with customers throughout every stage of their cloud and AI journey, we enable application modernisation, AI adoption, innovation, and business transformation. </p><p><br></p><p>Recognised by Glassdoor, Newsweek and Forbes as one of the best places to work, we attract and develop world-class talent committed to delivering our Fanatical Experience™ and helping customers stay ahead of what's next.</p><p><br></p><p><strong>The Role</strong></p><p>We are seeking a Senior Solutions Architect with deep expertise in VMware technologies, infrastructure modernisation, and AI platform enablement to support strategic sales opportunities across the Middle East region.</p><p><br></p><p>In this presales-focused role, you will work closely with Sales, Solutions, and Delivery teams to design innovative solutions that address customers' datacentre modernisation, virtualisation, hybrid cloud, disaster recovery, business continuity, and platform transformation requirements — increasingly extended to include enterprise AI platforms. This means architecting GPU-as-a-Service (GPUaaS), model inference, and fine-tuning capabilities that run above the hypervisor layer, orchestrated through Kubernetes and integrated with VMware, together with the guardrails, resilience, and security controls such platforms demand. These solutions are often part of broader end-to-end engagements spanning managed services, security, networking, data platforms, and application modernisation.</p><p><br></p><p>As a senior technical leader, you will act as a trusted advisor to customers while becoming a recognised subject matter expert within Rackspace for VMware, infrastructure modernisation, and AI platform solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop trusted relationships with client executives and technical stakeholders, acting as both a business and technical advisor.</li><li>Lead customer workshops focused on VMware technologies, private cloud adoption, datacentre modernisation, hybrid cloud architectures, AI platform strategy, and platform transformation.</li><li>Design and position solutions leveraging VMware Cloud Foundation (VCF), vSphere, NSX, VMware Aria Suite, Tanzu, and complementary technologies.</li><li>Design and position AI platform solutions that layer GPUaaS, model serving/inference, and fine-tuning workloads above the hypervisor — for example VMware Private AI Foundation with NVIDIA on VCF, NVIDIA vGPU and Multi-Instance GPU (MIG) partitioning, and AMD Instinct accelerators — orchestrated through Kubernetes (VMware Tanzu / TKG).</li><li>Architect the AI serving and training stack above the platform layer, including inference servers and MLOps tooling (e.g. NVIDIA Triton, KServe, Ray, Kubeflow), GPU scheduling and multi-tenancy, model registries, and CI/CD pipelines for models.</li><li>Embed AI guardrails and governance into platform designs — including policy enforcement, content and prompt filtering, PII/data-loss controls, RAG safety patterns, and alignment with responsible-AI and regulatory frameworks (e.g. ISO/IEC 42001, EU AI Act, NCSC guidance) relevant to regulated and sovereign customers.</li><li>Design for resilience across the full stack — high availability, fault tolerance, backup, disaster recovery, GPU node-pool failover, training checkpointing, and continuity for stateful inference and data services.</li><li>Design for security and tenant isolation across the AI platform — network micro-segmentation (NSX), confidential computing, encryption of models and data in transit and at rest, secure model and container supply chains, secrets management, and identity/access controls.</li><li>Assess customer requirements and develop solution architectures that address current and future business objectives across both traditional infrastructure and AI workloads.</li><li>Lead complex presales engagements, coordinating with Subject Matter Experts (SMEs), Product Management, Sales, and Delivery teams.</li><li>Produce high-quality proposals, RFI/RFP responses, bids, and Statements of Work (SoWs) that clearly articulate customer requirements, solution designs, project scope, and delivery effort.</li><li>Provide specialist guidance on VMware platforms, AI infrastructure, migration strategies, infrastructure transformation, and hybrid cloud adoption.</li><li>Identify buying signals, compelling events, key stakeholders, and potential barriers to successful sales outcomes.</li><li>Anticipate and address technical and commercial objections, reducing customer risk and increasing confidence in Rackspace solutions.</li><li>Advise customers on infrastructure operations, AI platform operations, platform governance, cloud strategy, and transformation roadmaps.</li><li>Estimate project effort, resource requirements, and delivery approaches using Agile, Waterfall, or hybrid methodologies.</li><li>Maintain accurate pipeline, opportunity, and customer engagement information within Salesforce.</li><li>Contribute to the development of the wider solutions organisation through mentoring, knowledge sharing, and technical leadership.</li><li>Maintain deep expertise in VMware and AI platform technologies and stay current with industry developments and market trends.</li></ul><p><br></p><p><strong>Required Qualifications & Experience</strong></p><ul><li>Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or a related discipline; alternatively, 10+ years of relevant experience in technical presales, consulting, or solution architecture.</li><li>Extensive experience designing enterprise infrastructure and VMware-based solutions.</li><li>Strong understanding of datacentre and infrastructure modernisation strategies, including virtualisation, workload migration, consolidation, private cloud, and hybrid cloud adoption.</li><li>Proven expertise across VMware technologies, including: VMware Cloud Foundation (VCF), vSphere, vCenter, NSX, VMware Aria Operations and Automation, and VMware Tanzu.</li><li>Practical understanding of AI platform architecture running above the hypervisor, including GPUaaS provisioning and multi-tenancy, GPU virtualisation and partitioning (NVIDIA vGPU/MIG, GPU passthrough), and accelerator options across NVIDIA and AMD Instinct.</li><li>Working knowledge of the inference and fine-tuning stack — model serving and inference optimisation (throughput, latency, batching), fine-tuning and training workflows, and supporting MLOps tooling (e.g. Triton, KServe, Ray, Kubeflow).</li><li>Strong knowledge of Kubernetes and container platforms — particularly VMware Tanzu / TKG — as the orchestration layer for GPU-accelerated AI workloads.</li><li>Understanding of AI guardrails and governance, including policy enforcement, content/prompt safety, data protection, and alignment with frameworks such as ISO/IEC 42001, the EU AI Act, and NCSC guidance.</li><li>Strong knowledge of enterprise infrastructure architectures, including compute, storage, networking, and security.</li><li>Experience designing highly available, scalable, resilient, and secure virtualised and AI environments.</li><li>Understanding of disaster recovery, backup, business continuity, and infrastructure resilience solutions — including resilience patterns specific to GPU and stateful AI workloads.</li><li>Understanding of platform security and tenant isolation, including network micro-segmentation, confidential computing, model and data encryption, secure model/container supply chains, and identity and access management.</li><li>Familiarity with infrastructure automation and orchestration tools such as Terraform, Ansible, Aria Automation, or similar technologies.</li><li>Demonstrated success solving complex technical challenges within enterprise VMware, virtualisation, hybrid cloud, or AI platform environments.</li><li>Strong commercial awareness and the ability to navigate complex customer engagements and negotiations.</li><li>Advanced understanding of industry trends relating to virtualisation, private cloud, hybrid cloud, AI infrastructure, and datacentre transformation.</li><li>Experience using solutioning and presales tools, including Salesforce, proposal management, project scoping, and assessment frameworks.</li><li>Exceptional communication, presentation, whiteboarding, analytical, and problem-solving skills.</li><li>Strong organisational and time-management skills with the ability to balance multiple opportunities and strategic initiatives.</li></ul><p><br></p><p><strong>What Success Looks Like</strong></p><ul><li>Becoming the recognised VMware, Infrastructure Modernisation, and AI Platform expert within Rackspace.</li><li>Driving successful solution outcomes for complex enterprise customers across both traditional infrastructure and AI platform engagements.</li><li>Designing AI platforms that are trusted, resilient, and secure by default — enabling customers to adopt GPUaaS, inference, and fine-tuning with confidence, particularly in regulated and sovereign contexts.</li><li>Influencing strategic technology decisions and transformation programmes.</li><li>Helping customers modernise their infrastructure and adopt AI while accelerating their cloud and digital transformation journeys.</li><li>Enabling sustained revenue growth through technical leadership, innovation, and trusted advisory relationships.</li></ul>
<p><b>Company Description</b></p><p>Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><p><br></p><p><b>Job Description</b></p><p>IT Application Support Administrator I</p><p><br></p><p>Company: HungerStation</p><p>Division: Technology</p><p>Department: IT Operations</p><p>Grade: IC1</p><p>Reports to: IT Operations Manager</p><p><br></p><p><b>Job Overview</b></p><p><br></p><p>The IT Application Support Administrator I is responsible for implementing, configuring, maintaining, and supporting HungerStation’s IT applications and systems. The role provides day-to-day technical assistance to end users, ensures the reliable operation of IT applications and computer systems, and supports the timely resolution of incidents and service requests. The position serves as a key point of contact for application-related support, helping to maintain smooth IT operations and minimize disruption to business activities.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><p>The IT Application Support Administrator I acts as a first point of contact for IT application administration, support, and operational requests. The role is responsible for supporting the installation, configuration, maintenance, monitoring, and reliable operation of IT applications and computer systems across the organization.</p><p><br></p><p>The role manages day-to-day application support activities, responds to operational requests, troubleshoots technical issues, and provides assistance to different user groups. This includes handling incoming calls, emails, messages, and helpdesk requests in accordance with agreed Service Level Agreements (SLAs), work instructions, and established IT processes.</p><p><br></p><p>The position is responsible for investigating, troubleshooting, and resolving incidents with the aim of restoring services as quickly as possible, preferably at the First Point of Contact (FPOC). This includes monitoring, tracking, updating, and appropriately escalating active tickets when issues cannot be resolved within the required support level or timeframe.</p><p><br></p><p>The IT Application Support Administrator I provides support for desktop applications, workstations, and internal IT systems, ensuring that issues are addressed efficiently and with minimal disruption to employees. The role also takes proactive measures to identify recurring problems, investigate their root causes, and contribute to preventing similar incidents from occurring in the future.</p><p><br></p><p>The role researches and identifies appropriate solutions to application and software-related issues and communicates effectively with end users to understand the nature of technical problems. This may involve asking targeted questions to identify the root cause, guiding users through troubleshooting steps by phone, email, chat, or in person, and assisting HungerStation employees with setting up IT applications and resolving technical issues.</p><p><br></p><p>Where an issue cannot be resolved directly, the IT Application Support Administrator I is responsible for escalating it to the appropriate internal teams, such as software development, infrastructure, or other specialized IT teams. The role requires the ability to prioritize and manage multiple open incidents and requests simultaneously while maintaining appropriate communication and follow-up with affected users.</p><p><br></p><p>The position is also responsible for installing, configuring, monitoring, and maintaining IT applications and computer systems across the organization. This includes supporting the rollout and implementation of new systems and internal applications, as well as assisting with patches and anti-virus deployment and management.</p><p><br></p><p>All IT requests, incidents, and relevant support activities must be accurately recorded and maintained within the designated ticketing system. The role is also responsible for creating and maintaining application documentation, process workflows, technical notes, and user or support manuals, ensuring documentation is updated whenever systems, processes, or configurations change.</p><p><br></p><p>The IT Application Support Administrator I contributes technical documentation and relevant specifications to support the planning, implementation, enhancement, or upgrade of IT applications and systems. The role works closely with other IT team members to ensure that technical knowledge is properly documented and accessible to support effective service delivery.</p><p><br></p><p><b>Governance and Resilience</b></p><p><br></p><p>The IT Application Support Administrator I is expected to follow all relevant company and IT policies, procedures, processes, work instructions, and service standards to ensure that daily activities are carried out in a controlled, consistent, and effective manner.</p><p><br></p><p>The role contributes to the identification of opportunities for continuous improvement across IT support processes and practices, with the aim of improving service quality, efficiency, user experience, and operational effectiveness. The position is also expected to contribute to maintaining a high-performance working environment and consistently demonstrate and promote HungerStation’s values.</p><p><br></p><p><b>Qualifications and Requirements</b></p><p><br></p><p>The ideal candidate should have one to two years of relevant experience in IT application support, IT helpdesk, system administration, technical support, or a related field.</p><p><br></p><p>The candidate should have a strong understanding of IT troubleshooting and problem-solving and be able to investigate issues, identify appropriate solutions, and make practical decisions when implementing workarounds to restore services. The role requires creative and analytical thinking to identify alternative solutions when standard troubleshooting approaches do not resolve an issue.</p><p><br></p><p>The candidate should be able to work effectively under pressure, manage multiple requests simultaneously, and prioritize assigned tasks according to business impact, urgency, and agreed service levels. Strong communication and customer-service skills are also important, as the role requires regular interaction with end users and internal stakeholders.</p><p><br></p><p>A Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or another relevant technical field is required.</p><p><br></p><p>Competencies</p><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate should have one to two years of relevant experience in IT application support, IT helpdesk, system administration, technical support, or a related field. The candidate should have a strong understanding of IT troubleshooting and problem-solving and be able to investigate issues, identify appropriate solutions, and make practical decisions when implementing workarounds to restore services. The role requires creative and analytical thinking to identify alternative solutions when standard troubleshooting approaches do not resolve an issue. The candidate should be able to work effectively under pressure, manage multiple requests simultaneously, and prioritize assigned tasks according to business impact, urgency, and agreed service levels. Strong communication and customer-service skills are also important, as the role requires regular interaction with end users and internal stakeholders.</p><p>Competencies The role requires strong problem-solving, communication, customer service, collaboration, time management, adaptability, and prioritization skills. The candidate should demonstrate a proactive approach to troubleshooting, a willingness to learn, attention to detail, and the ability to work effectively in a fast-paced technology environment. From a technical perspective, the candidate should demonstrate knowledge of IT application support, troubleshooting, incident management, ticketing systems, application installation and configuration, workstation support, software maintenance, patching, anti-virus management, and basic IT systems administration.</p>