Shipping representative Jobs - Riyadh Saudi
704 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Review and propose organizational structure changes, mandates, and KPIs for optimal performance.</p></li><li><p>Conduct full assessments and provide solutions for project activities, SOW, schedules, and milestones.</p></li><li><p>Demonstrate expertise in O&M projects, service contracts, and contract management, with a focus on KPI-based performance.</p></li><li><p>Analyze and prepare reports, presentations, and dashboards for the FM General Department and its sub-departments.</p></li><li><p>Assess and implement effective operations business plans, maintenance strategies, and project progress.</p></li><li><p>Develop and implement new procedures, policies, and training plans to enhance team development and engagement.</p></li><li><p>Follow up on performance actions with directors and teams to ensure timely completion of tasks and meet KPIs.</p></li><li><p>Stay updated with industry trends and best practices to continuously improve FM and project management processes.</p></li><li><p>Collaborate with cross-functional teams to align FM and project initiatives with overall business objectives.</p></li><li><p>Provide regular updates and progress reports to senior management on FM and project development.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Engineering, Business Administration, Facilities Management, or a related field.</p></li><li><p>Minimum 10 years of experience in facilities management, project management, or a similar role.</p></li><li><p>Strong knowledge of organizational development principles and best practices.</p></li><li><p>Fluent Arabic and English </p></li><li><p>Excellent analytical and problem-solving skills, with the ability to assess and propose solutions.</p></li><li><p>Proficiency in project management software and tools, such as Microsoft Project or similar.</p></li><li><p>Strong communication and presentation skills, with the ability to convey complex ideas clearly.</p></li><li><p>Ability to work independently and manage multiple projects simultaneously.</p></li><li><p>Familiarity with KPI-based performance management and contract management processes.</p></li><li><p>Willingness to stay updated with industry trends and best practices.</p></li><li><p>Strong leadership and team management skills, with the ability to motivate and engage teams.</p></li></ul><p></p></section>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Entry-level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Room Service Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Ensures property policies are administered fairly and consistently.</p>
<p> Communicates areas in need of attention to staff and follows up to ensure follow through.</p>
<p> Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.</p>
<p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Room Service Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Celebrates successes and publicly recognizes the contributions of team members.</p>
<p> Communicates performance expectations in accordance with job descriptions for each position.</p>
<p> Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Observes service behaviors of employees and provides feedback to individuals.</p>
<p> Strives to improve service performance.</p>
<p> Supervises service behaviors of employees and provides feedback to individuals.</p>
<p> </p>
<p> <strong>Room Service Financial and Budgeting Goals</strong> </p>
<p> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p>
<p> Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels</p>
<p> Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.</p>
<p> Sets a positive example for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Participates in the employee performance appraisal process, providing feedback as needed.</p>
<p> </p>
<p> <strong>Conducting Human Resource Activities</strong> </p>
<p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p> Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</p>
<p> Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.</p>
<p> Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> </p>
<p><br></p>
<h3 >About TawanTech and the Role</h3>
<p >TawanTech is seeking a <strong >Senior ServiceNow Developer</strong> to join our team in Riyadh. This full-time position requires 5-10 years of experience and involves leading technical design, architecture, and deployment of solutions on the Now Platform.</p> <h3 >Role Overview</h3>
<p >The Senior ServiceNow Developer will champion the organization's platform strategy, focusing on optimizing IT Service Management (ITSM) workflows and engineering complex, strategic custom applications using IT Workflows and ServiceNow App Engine. This role also includes contributing to scheduled platform upgrades and plugin updates, ensuring they do not impact existing services and processes.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop enhancement requirements related to the <strong >ITSM suite</strong>, including Incident, Problem, Change, Asset, and Service Catalog, to enhance automation and improve employee experience.</li>
<li >Develop custom dashboards and reports for management and business units.</li>
<li >Design and engineer complex scoped custom enterprise applications utilizing <strong >App Engine Studio</strong>, Flow Designer, and advanced IntegrationHub spokes.</li>
<li >Contribute to <strong >Platform Governance</strong> by sharing experience on technical standards, managing update sets, overseeing code reviews, and maintaining overall platform health, upgradability, and performance.</li>
<li >Architect complex bi-directional integrations between ServiceNow and external enterprise systems using REST/SOAP APIs, Webhooks, and MID servers.</li>
<li >Lead and mentor junior developers, collaborate with product owners to translate business vision into technical requirements, and guide stakeholder expectations.</li>
</ul> <h3 >Required Experience and Skills</h3>
<ul >
<li >Proven experience leading technical teams.</li>
<li >Experience managing cross-functional projects.</li>
<li >Ability to communicate complex technical concepts effectively to non-technical stakeholders.</li>
</ul> <h3 >Certifications</h3>
<ul >
<li >Certified Application Developer (CAD) and Certified System Administrator (CSA) are <strong >required</strong>.</li>
<li >Certified Application Specialist (CAS) in App Engine or ITSM Implementation Specialist is <strong >highly preferred</strong>.</li>
</ul> <h3 >Work Setting</h3>
<p >This is a full-time position based in Riyadh.</p>
<p>Role Purpose The Graphics Designer will be responsible for creating visually compelling design assets that support Tahreez's brand identity, marketing campaigns, and internal/external communications. This role is based at the Egypt Delivery Hub and will primarily support Tahreez's stakeholders in KSA, working closely with marketing, communications, and business teams to translate briefs into high-quality creative output across digital and print channels.</p><p><strong>Responsibilities</strong></p><ul><li><strong>Design & Creative Production</strong><ul><li>Design a wide range of visual assets, including social media graphics, presentations, brochures, banners, infographics, and marketing collateral.</li><li>Ensure all designs align with Tahreez's brand guidelines, tone, and visual identity.</li><li>Prepare print-ready and digital-ready files in appropriate formats and resolutions.</li></ul></li><li><strong>Campaign & Marketing Support</strong><ul><li>Support the design needs of marketing campaigns, product launches, and corporate events.</li><li>Collaborate with the marketing team to develop creative concepts that align with campaign objectives.</li><li>Adapt designs for multiple platforms (web, social media, email, print) while maintaining consistency.</li></ul></li><li><strong>Stakeholder Collaboration</strong><ul><li>Liaise with internal departments to understand design briefs and translate requirements into creative deliverables.</li><li>Present design concepts and incorporate feedback through revision cycles.</li><li>Coordinate with external vendors/printers when required for production runs.</li></ul></li><li><strong>Brand Consistency & Asset Management</strong><ul><li>Maintain and organize a library of design assets, templates, and brand files.</li><li>Ensure consistent application of brand identity across all touchpoints.</li><li>Flag and correct any inconsistencies in brand usage across materials.</li></ul></li><li><strong>Process & Quality</strong><ul><li>Manage multiple design requests simultaneously while meeting deadlines.</li><li>Proofread and quality-check designs for accuracy before final delivery.</li><li>Stay updated on design trends, tools, and best practices relevant to the industry</li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Graphic Design, Visual Communication, Fine Arts, or a related field.</li><li>5 8 years of professional experience in graphic design, preferably in an agency, corporate, or delivery hub environment.</li><li>Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and/or Figma.</li></ul>
<p>Key job responsibilities</p><p>• Help support daily management of department duties.</p><p>• Assign work to associates as required/needed to support workflow and daily production KPIs/goals.</p><p>• Conduct standup briefs, deliver associate feedback, conduct floor audits and vehicle inspections.</p><p>• Support in training and up-skilling new associates.</p><p>• Support with tracking, trending and reporting of departmental metrics by associates.</p><p>• Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals</p><p>• Tracking, reporting, maintenance of hours and schedules.</p><p>• Review and update Standard Operating Procedure (SOP) documents as required.</p><p>• Improve flow of product through the station.</p><p>• Identify and address safety hazards within and participate in safety initiatives.</p><p>• Fully understand workflow, daily production goals, and number of Associates present each day.</p><p><br></p><p>A day in the life</p><p>• Lead by example.</p><p>• Role model for safe work behaviour’s</p><p>• Excellent communication skills (written & verbal). • Meets or exceeds departmental production KPIs/goals.</p><p>• Demonstrated problem solving & analytical skills. • Willingness to train and learn new skills. • Coach and mentor others to succeed.</p><p>• Able to handle long and short term multiple tasks, whilst working in a high stress, fast paced environment.</p><p>• Able to work weekends and provide overtime support (AM & PM).</p><p>• Must be willing to work flexible schedules / shift including night shift.</p><p><br></p><p>Basic Qualifications</p><p>- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience</p><p>- high school diploma or equivalent</p><p>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</p><p>- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</p><p>- Work 40 hours/week, and overtime as required</p><p><br></p><p>Preferred Qualifications</p><p>- Bachelor's degree or equivalent</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>
<p> <strong>About the job</strong> </p>
<p>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Food & Beverage Department in Riyadh, the Director of Restaurant Bar & Experience is responsible for all operational and administrative aspects of the Food & Beverage division including Outside Caterings, budgeting, the continuous focus and enhancement of quality standards, training and reviews of colleagues.</p>
<p> <strong>As Director of Restaurant Bar & Experience, you will be responsible for the following duties:</strong> </p>
<ul>
<li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li>
<li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements.</li>
<li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Al Faisaliah Riyadh People & Culture Strategic Policy.</li>
<li>It is part of your role and your responsibility to fully support all learning and development activities.<br><ul>
<li>On The Job trainers and trainings.</li>
<li>Group Training Technique trainers and trainings.</li>
<li>Update and maintain a complete Training Matrix for your division and departments.</li>
<li>Update and maintain Job Description and Job Specification Matrix for your division and departments.</li>
</ul>
</li>
</ul>
<p> <strong>As Director of Restaurant Bar & Experience</strong> <strong>, we expect from you: </strong> </p>
<ul>
<li>To supervise the function of all F&B employees, facilities and financial performance to ensure maximum departmental profit and cost efficiency is achieved.</li>
<li>To inspect operational front and back of house areas of the Food and Beverage Division on a daily basis. To control and analyse, on an on-going basis, in order to optimise the following:</li>
</ul>
<ul>
<li>
<ul>
<li>
<ul>
<li>
<ul>
<li>Quality levels of products and service</li>
<li>Guest Satisfaction</li>
<li>Quality Measurements (such as LQE, LQA, Forbes Five Star and MOQA)</li>
<li>Merchandising and Marketing</li>
<li>Financial Performance</li>
<li>Food Hygiene and cleanliness</li>
<li>Employee grooming</li>
</ul>
</li>
</ul>
</li>
</ul>
</li>
</ul>
<p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a talented Product Designer to join the Consumer Experience team at Ninja. You will be responsible for designing intuitive, scalable, and high-quality experiences across multiple consumer products and verticals. You will work closely with Product Managers, Engineers, and Business teams to solve complex user problems and create seamless customer journeys. This role requires strong UI design skills, UX thinking, product sense, and the ability to transform business requirements into elegant user experiences.</p><p>Responsibilities</p><ul><li>Design end-to-end user experiences from discovery to final implementation.</li><li>Create user flows, wireframes, prototypes, and high-fidelity UI designs.</li><li>Solve complex UX challenges across delivery, e-commerce, and marketplace experiences.</li><li>Collaborate closely with Product Managers and Engineering teams.</li><li>Contribute to and maintain the Ninja Design System.</li><li>Design scalable solutions that work across multiple verticals and future products.</li><li>Conduct design reviews and iterate based on feedback.</li><li>Ensure consistency and quality across all customer touchpoints.</li><li>Create interactive prototypes to communicate product behavior and user journeys.</li><li>Work on checkout flows, location management, rewards systems, offers, promotions, tracking experiences, and other core consumer journeys.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>4+ years of experience in Product Design, UX Design, or UI/UX Design. Strong portfolio demonstrating real product work. Expert knowledge of Figma. Strong understanding of UX principles, information architecture, and interaction design. Strong visual design skills and attention to detail. Experience designing mobile-first products. Ability to handle complex user flows and edge cases. Experience working closely with development teams. Experience creating Design Systems. Strong communication and problem-solving skills.</p><p>Nice to Have</p><ul><li>Experience in delivery, marketplace, fintech, or e-commerce products.</li><li>Experience with motion design and micro-interactions.</li><li>Experience with ProtoPie, Principle, After Effects, or similar tools.</li><li>Experience designing Live Activities, Dynamic Island experiences, or advanced mobile interactions.</li></ul><p></p></section>
<p>Support Digital Banking & Innovation performance Issue monthly performance reports Analyze performance for specific initiatives Support Develop monthly DBI dashboard Issue analytical reports through Digital Channels Analytics Engine, analyzing user behavior Support Develop DBI reports requested by SAMA Support DBI budget and issue monthly spend reports Digital Business Engagement Digital Transformation Digital Delivery Omni Channel Self Service & Digital Payments</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor or master s degree in a Business filed, MIS, Math, Statistics, Finance</li><li>From 1-3 years of experience</li><li>Reporting Analysis Finance Data Visualization</li><li>Communication skills Critical thinking Self-motivation Analytical thinking</li></ul>
<p>Build the Future with JASARA Jasara is continuously seeking talented professionals to join our growing network of experts for current and future Construction Supervision (CS) opportunities across the Kingdom of Saudi Arabia. As a key delivery partner supporting some of the Kingdom's most ambitious development programs, Jasara supervises major projects across sectors including mixed-use developments, residential communities, commercial facilities, hospitality, healthcare, education, infrastructure, and public realm developments. We are currently building a talent pool of qualified professionals for anticipated project requirements across multiple regions of Saudi Arabia. Jasara is currently engaged in an upcoming framework agreement for construction supervision in several regions across KSA (EOI)</p><p>Project Controls / Planning Role Overview</p><p>Lead the Project Controls function within the Supervision Consultant team, overseeing planning, progress monitoring, reporting, and schedule control while monitoring the Contractor's performance against approved project baselines.</p><p>Key Responsibilities</p><ul><li>Lead the Project Controls and Planning team.</li><li>Review and monitor the Contractor's baseline schedule and updates.</li><li>Monitor progress against approved milestones and project objectives.</li><li>Review Contractor recovery plans, look-ahead schedules, and schedule updates.</li><li>Identify delays, critical path issues, and schedule risks.</li><li>Review progress measurement and validate reported progress.</li><li>Coordinate with engineering, commercial, and site supervision teams.</li><li>Prepare project-level progress reports and dashboards.</li><li>Provide schedule analysis and recommendations for delay mitigation.</li><li>Monitor Contractor performance and highlight potential impacts to time and cost.</li></ul><p>Project Locations</p><p>Potential opportunities may arise across:</p><ul><li>Central Region (Riyadh)</li><li>Western Region (Jeddah)</li><li>Western Region (Makkah - Madinah)</li><li>Eastern Region (Khobar - Dammam)</li><li>Southern Region (Aseer - Jazan Najran)</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Engineering, Construction Management, Project Management, or related field.</p><p>15+ years of relevant experience .</p><p>Minimum 5 years Previous experience as a Project Controls Manager, Planning Manager, or equivalent .</p><p>Experience in major construction/infrastructure projects.</p><p>Strong experience reviewing Contractor schedules and progress reports.</p>
<h3 >About the Role</h3>
<p >Four Points by Sheraton in Riyadh is seeking a dedicated <strong >F&B Service Expert</strong> to join our team. This full-time position is ideal for individuals with 0-1 year of experience who are committed to delivering exceptional guest experiences. The role focuses on creating memorable and unique interactions for our guests, with food and beverages serving as a key component of this overall experience.</p> <h3 >Role Overview</h3>
<p >As an F&B Service Expert, you will play a crucial role in ensuring guests enjoy their meals and overall dining experience. This involves taking initiative and providing a comprehensive range of services that extend beyond basic food delivery, aiming to build lasting positive impressions through attentive service and a focus on guest satisfaction.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Setting and preparing tables for guest service.</li>
<li >Communicating effectively with the kitchen staff to ensure smooth service delivery.</li>
<li >Interacting directly with guests to take orders, serve food and beverages, and address their needs.</li>
<li >Maintaining cleanliness and organization of work areas and service supplies.</li>
</ul> <h3 >Workplace Standards</h3>
<p >Success in this role requires adherence to several critical standards. These include fostering a safe workplace environment, consistently following all company policies and procedures, upholding established quality standards in all tasks, and ensuring a professional appearance, uniform, and communication style at all times.</p> <h3 >Physical Requirements</h3>
<p >The F&B Service Expert position involves physical activity. Candidates must be able to stand, sit, or walk for extended periods, and navigate sloping, uneven, or slippery surfaces. The role requires the ability to read and visually verify information, including menus. Physical tasks include moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance. This also involves reaching overhead and below the knees, bending, twisting, pulling, and stooping as needed to perform job duties effectively.</p> <h3 >Application</h3>
<p >We invite qualified candidates to apply for this position and contribute to our commitment to guest satisfaction.</p>
<ul><li>Diagnose and resolve hardware and software issues for desktops, laptops, and peripherals, ensuring minimal downtime for users.</li><li>Install, configure, and maintain operating systems (Windows, macOS, Linux) and application software, optimizing system performance.</li><li>Perform regular system maintenance, including updates, patches, and security configurations, to safeguard against threats.</li><li>Troubleshoot network connectivity issues, including Wi-Fi, Ethernet, and VPN, ensuring reliable access to resources.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma or equivalent; Associate's or Bachelor's degree in Computer Science or related field preferred.</li><li>CompTIA A+, Network+, or similar industry certifications demonstrating foundational IT knowledge.</li><li>2+ years of hands-on experience providing technical support in a corporate or educational environment.</li><li>Proficiency in Windows and macOS operating systems, with basic Linux knowledge a plus.</li></ul>
<p><br></p><p>JOB SUMMARY: KEY RESPONSIBILITIES: Lead/support contract management teams across projects and accounts; work with account leadership, client commercial and business stakeholders to understand and support client needs and priorities; account strategy, objectives and opportunities. Work with contract management staff across multiple projects and accounts providing input into performance management activities. Support the identification, escalation and resolution of commercial and contract risks and issues working with CM and project leadership to ensure the best outcome for all parties. Engage in pre-award sales activities, engage in discussions with delivery team regarding potential deal shaping and contractual outcomes with sales teams and business leadership, including contract drafting support. The contract management function is client facing and has a key role in building trusted relationships with client counterparts.</p><p>About Accenture Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree required. Membership: Member of World Commerce and Contracting (previously International Association for Contract and Commercial Management (IACCM)) or National Contract Management Association (NCMA) and/ or professional certification considered a plus.</p><p>KNOWLEDGE AND SKILL REQUIREMENTS: Experience and demonstrated capability in conducting and supervising investigations (including compliance-related investigations, employment investigations, and governmental investigations) and in drafting confidential reports and advising senior leadership on such risks. In-depth knowledge of local ethical/conduct/compliance-related risks, employee rights and obligations, and related laws Extensive experience in employee relations and workplace investigations Minimum 5 yrs. relevant experience in contract management Able to collaborate and communicate effectively with client executives at all levels of the organization Basic understanding of commercial contracting regulations and principles, subcontracting practices; and commercial contracting terms and conditions.</p><p>BEHAVIOURS AND ATTRIBUTES: Open to work with and understand cross-cultures and locations throughout the Accenture global organization. Understand the value of diversity and recognize the strengths that different styles, innovative perspectives and experiences bring to Accenture. Demonstrate inclusion and respect for all individuals regardless of gender, race, ethnicity, religion, belief, age, disability, culture, social status and/or sexuality. Leader as well as team player, collaborative and persuasive; able to work well with executives and non-executives</p><p>WORK REQUIREMENTS: Some travel may be required.</p>
<ul><li>Safely transport passengers or goods to specified locations while adhering to all traffic laws and regulations.</li><li>Conduct pre-trip and post-trip vehicle inspections to ensure safety and functionality, reporting any issues immediately.</li><li>Maintain accurate logs of mileage, fuel consumption, and delivery times to ensure compliance and efficiency.</li><li>Assist with loading and unloading cargo, ensuring items are secured and protected during transport.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent, with additional certifications in defensive driving preferred.</li><li>Valid driver's license with a clean driving record, demonstrating reliability and adherence to safety standards.</li><li>Minimum of two years of professional driving experience in a similar role, showcasing familiarity with local routes.</li><li>Experience with transportation logistics or delivery services, providing insights into efficient route planning.</li></ul>
<p ><strong><span >Job Description</span></strong></p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p >Consultant</p>
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<p ><strong><span >Job Code</span></strong></p>
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<p >602805</p>
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<p ><strong><span >Grade</span></strong></p>
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<p >I3</p>
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<p ><strong><span >Group</span></strong></p>
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<td colspan="2">
<p >-</p>
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<p ><strong><span >Division</span></strong></p>
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<td colspan="2">
<p >MOI</p>
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<p ><strong><span >Department</span></strong></p>
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<td colspan="2">
<p >MoI Security Services</p>
</td>
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<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="2">
<p >-</p>
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<p > </p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
</td>
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<td >
<p ><em><span >The aim is to state the overall significance of the job from the organization's perspective.</span></em></p>
</td>
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<td >
<p >To deliver successful software solutions, ensure client satisfaction, and contribute to business growth by providing expert technical guidance, solution design, problem solving, and technical excellence in accordance with Elm policies and procedures.</p>
</td>
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</tbody>
</table>
</div>
<p > </p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
</td>
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<td colspan="2">
<p ><em><span >This section describes the principal outputs required from the job.</span></em></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td >
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><span >1. Technical Design</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Design and architect software systems to ensure they are scalable, maintainable, and aligned with business goals.</span></li>
<li ><span >Provide technical guidance on solution design, system structure, and implementation approach.</span></li>
<li ><span >Conduct research to identify technologies and methodologies that can benefit clients and improve solution delivery.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >2. Technical Problem Solving</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Solve complex technical challenges and design solutions to resolve critical issues in software development.</span></li>
<li ><span >Analyze technical issues and propose practical recommendations that support software quality and delivery objectives.</span></li>
<li ><span >Optimize software systems and ensure they meet expected performance, security, and reliability standards.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >3. Software Solution Delivery</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Contribute to the execution of software solutions by supporting planning, delivery coordination, and quality assurance activities.</span></li>
<li ><span >Work with relevant teams to ensure technical deliverables are completed according to defined scope and requirements.</span></li>
<li ><span >Support the alignment of technical outputs with client needs, business objectives, and project expectations.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >4. Product and Technical Planning</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Support product planning activities by providing technical input on solution feasibility, delivery approach, and resource requirements.</span></li>
<li ><span >Prepare technical documentation, reports, and proposals to outline solution plans and recommendations.</span></li>
<li ><span >Support estimation activities related to technical effort, delivery scope, and solution requirements.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >5. Product Financial and Value Analysis</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Analyze product-related financial inputs, including cost estimation, budget considerations, and profitability analysis.</span></li>
<li ><span >Provide technical perspectives that support business case development and product decision-making.</span></li>
<li ><span >Support the assessment of solution value and expected benefits in coordination with relevant stakeholders.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >6. Quality and Compliance Verification</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Ensure best practices are applied in the development, testing, and deployment of software solutions.</span></li>
<li ><span >Verify that software solutions meet quality, security, and performance standards through testing and validation.</span></li>
<li ><span >Identify quality gaps and coordinate with relevant teams to implement corrective actions and improvements.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >7. Stakeholder and Client Support</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Provide technical input and guidance to internal teams and clients as required to support solution delivery.</span></li>
<li ><span >Collaborate with cross-functional stakeholders to clarify requirements, resolve technical concerns, and support client satisfaction.</span></li>
<li ><span >Communicate technical recommendations clearly to support alignment and decision-making.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >8. Continuous Improvement and Knowledge Sharing</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Identify opportunities to improve tools, methods, and practices used in software design and delivery.</span></li>
<li ><span >Share technical knowledge and lessons learned with team members to support capability development.</span></li>
<li ><span >Maintain awareness of relevant technology trends and apply them where they add value to business and client needs.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >9. Policies, Processes & Procedures</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >10. Information Security</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
</div>
<p><span > </span></p>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Academic and professional<br>qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li >Bachelor's or Master's degree in Computer Science or a related field; advanced degrees are preferred.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Years and Nature of<br>Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li >4+ years of relevant experience in software development, technical solution design, or related technology domains.</li>
</ul>
</td>
</tr>
</tbody>
</table>
</div>
<p> </p>
</span>
<p><br></p><p><b>Position Summary : </b>Field Sales Supervisor ( FSS ) - GT Channel - Center Region Riyadh Area</p><p>The Field Sales Supervisor role focuses on driving growth, executional excellence, and customer partnerships in retail channel . This is achieved with a focus on delivering the overall value of retail (VOR) to include sales, displays, new items and core distribution. Activities center on coverage of Nestl items, including systemic problem solving related to full route coverage, drop size, market share, success rate. The position covers Qassim & Hail Area and the ideal candidate should live in Qassim Area Center Region</p><p>Responsibilities:</p><ul><li>Achieving monthly and annual sales targets (Volume, value)</li><li>Ensure and enhance full route coverage, drop size, market share, success rate.</li><li>Follow up and audit the collection from the customers.</li><li>Build and maintain strong relationships with key customers to ensure optimal product placement and visibility.</li><li>Conduct training and development sessions for team members to enhance their sales skills.</li><li>Check and follow up on sales actions and conduct surveys to gather feedback and improve sales strategies.</li><li>Utilize sales tools and software to track performance, manage customer relationships.</li><li>Ensure compliance with company policies and procedures in all sales activities.</li><li>Uphold Nestl s standards of quality, safety, and ethical business practices in all field operations.</li><li>Supervision on collaborating and ensuring product knowledge by in person and phone communication.</li><li>Supervision on collaboration with targeted customers to create and execute business reviews that drive volume.</li><li>Leads expenditure of financial resources in a fiscally responsible manner.</li><li>Ensures compliance to pricing guidelines at retail level.</li><li>Reports competitive price changes and promotional support and resolves competitive pricing issues.</li><li>Identify and correct voids and ensure new items are available.</li><li>Communicates market insights from the retail level to management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration, Marketing, or related field.</p><p>+5 years of relevant experience sales Field, preferably in the food & beverage sector.</p><p>Previous experience supervising retail routes & field team.</p><p>Must have excellent customer service and organizational skills, as well as attention to detail.</p><p>Must possess strong communication (oral and written), selling and analytical skills.</p><p>Demonstrated proficiency in MS Office (Excel/Word/Outlook) and other POS systems.</p><p>Ability to analyze financial, inventory, retail conditions and other data to utilize appropriate selling techniques.</p><p>Must be willing and able to travel.</p><p>Valid Saudi Driving License required.</p>
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Mechanical Lead Engineer to lead the mechanical engineering design review, technical coordination, construction support, and systems integration activities for a major Airport, Infrastructure, and Airfield Development Project. The successful candidate will provide technical leadership for mechanical systems associated with passenger terminals, concourses, cargo facilities, airport support buildings, maintenance facilities, and other critical airport infrastructure. The Mechanical Lead Engineer will oversee the review and coordination of mechanical engineering solutions including HVAC systems, chilled water systems, ventilation systems, plumbing systems, fire protection interfaces, building services, mechanical equipment, and airport operational facilities. The role requires extensive experience in airport mechanical systems, multidisciplinary coordination, design management, construction supervision, testing and commissioning, and compliance with international standards and aviation operational requirements.</p><p>Lead and manage mechanical engineering activities across the airport development program. Provide technical leadership and guidance to mechanical engineers, designers, consultants, and contractors. Establish mechanical engineering review procedures, technical requirements, and delivery standards. Ensure mechanical engineering deliverables align with project objectives, contractual requirements, and airport operational needs. Support engineering resource planning and technical governance activities. Lead the review of mechanical designs, calculations, technical reports, drawings, specifications, and engineering submissions. Review mechanical systems associated with: Passenger terminals and concourses. Cargo terminals and logistics facilities. Airport operational buildings. Maintenance and support facilities. Utility and infrastructure buildings. Verify compliance with project specifications, international standards, client requirements, and authority regulations. Support value engineering initiatives to improve system efficiency, reliability, maintainability, and lifecycle performance. Review HVAC system designs including chilled water systems, air handling units (AHUs), fan coil units (FCUs), ventilation systems, and building controls interfaces. Assess cooling and heating load calculations, equipment selections, and system performance requirements. Review central plant systems including chillers, pumps, cooling towers, and associated mechanical infrastructure. Ensure HVAC systems meet airport operational requirements, passenger comfort standards, energy efficiency objectives, and sustainability targets. Coordinate HVAC interfaces with architectural, structural, electrical, ICT, and BMS disciplines. Review mechanical utility systems including: Domestic water systems. Drainage and sanitary systems. Hot water systems. Pumping systems. Mechanical equipment connections. Coordinate fire protection system interfaces including fire pumps, sprinkler systems, fire suppression systems, and firefighting infrastructure. Ensure mechanical systems are properly integrated with airport facilities and operational requirements. Review equipment rooms, plant areas, access requirements, and maintenance considerations. Review mechanical systems supporting: Passenger processing facilities. Baggage handling areas. Cargo facilities. Airport lounges and commercial areas. Maintenance and operational buildings. Ensure mechanical systems support reliability, redundancy, and continuous airport operations. Coordinate interfaces with specialist airport systems and operational technology requirements. Support operational readiness and maintainability reviews. Provide mechanical engineering support during construction, installation, testing, commissioning, and handover activities. Review contractor shop drawings, material submittmits, method statements, RFIs, and technical queries. Conduct site inspections to verify compliance with approved mechanical designs and project specifications. Support resolution of mechanical technical issues affecting project delivery. Witness testing and commissioning activities including performance testing and system validation. Coordinate with the Client, airport authorities, consultants, contractors, utility providers, and regulatory agencies regarding mechanical engineering matters. Support technical approvals, authority submissions, and design review processes. Participate in technical workshops, coordination meetings, and engineering review sessions. Ensure effective management of mechanical interfaces across all project stakeholders. Ensure mechanical works comply with project specifications, quality requirements, and international standards. Participate in technical audits, inspections, and engineering reviews. Monitor contractor compliance with approved mechanical procedures and construction methodologies. Review testing records, commissioning reports, and operation documentation. Support implementation of corrective actions and continuous improvement initiatives. Prepare and review mechanical engineering reports, technical assessments, design review comments, and engineering recommendations. Maintain records of mechanical design reviews, approvals, technical decisions, and site observations. Provide regular updates to Project Management regarding engineering progress, risks, and technical challenges. Support preparation of project closeout documentation, operation manuals, and asset handover requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Mechanical Engineering or related Engineering discipline.</li><li>Master's Degree in Mechanical Engineering, Building Services Engineering, or Energy Systems is considered an advantage.</li><li>Minimum 10 years of experience in mechanical engineering design, design review, and construction supervision.</li><li>Proven experience on major airport, aviation, infrastructure, or large-scale transportation projects.</li><li>Strong experience in HVAC systems, central utilities, mechanical building services, plumbing systems, and mechanical equipment.</li><li>Experience delivering mechanical systems for: Passenger terminals. Cargo facilities. Airport operational buildings. Maintenance facilities. Critical infrastructure facilities.</li><li>Experience coordinating multidisciplinary engineering teams and stakeholders.</li><li>Strong knowledge of mechanical engineering principles, HVAC design, and building services systems.</li><li>Detailed understanding of airport mechanical infrastructure and operational requirements.</li><li>Knowledge of international standards including ASHRAE, NFPA, SMACNA, CIBSE, IPC, IMC, and local authority requirements.</li><li>Experience with HVAC design and analysis software such as HAP, Carrier, TRACE, or equivalent.</li><li>Familiarity with BIM platforms and multidisciplinary design coordination.</li><li>Strong technical review, problem-solving, and decision-making capabilities.</li><li>Excellent communication, leadership, and stakeholder management skills.</li><li>Ability to manage multiple priorities within a complex airport development environment.</li><li>Professional Engineer (PE), Chartered Engineer (CEng), or equivalent professional registration.</li><li>Experience on international airport expansion or greenfield airport development projects.</li><li>Knowledge of ICAO standards, aviation facility requirements, and airport operational systems.</li><li>Experience with airport central utility plants (CUP), district cooling systems, and energy management systems.</li><li>Experience with sustainable building solutions, energy efficiency strategies, and green building standards.</li><li>Experience working under FIDIC or similar international contract frameworks.</li><li>Experience supporting Design-Build, EPC, PMC, or Delivery Partner project delivery models.</li><li>Strong authority coordination and stakeholder management experience.</li></ul>
<p>As primary responsible, it is expected to do the technical analysis and development, and unit testing through SDLC and finally then deliver the job. You will help drive and deliver digital transformation projects for our clients through designing, building, testing and deploying strategic solutions for them. At the same time, you will develop industry-leading specialist skills and gain real in-depth, knowledge across businesses and technologies.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Engineering, Mathematics, Statistics or other comparable degrees, Experience in end-to-end Software Development Life Cycle (SDLC) project, Familiarity with IBM Datapower, API Connect, App Connect and Cloud Pak, Familiarity with Web Services (SOAP, REST), Postman, SoapUI, queue messaging (JMS, Kafka etc.), Familiarity with CI/CD processes, Git workflows, and Agile delivery practices. Strong knowledge of code review and evaluation. *This role does not cover IQAMA support or transfers.</p>
<ul><li><p>Managing and maintaining <strong>E-Commerce seller portals and dashboards</strong></p></li><li><p>Product <strong>listing, catalog management, SKU creation and updates</strong></p></li><li><p>Product pricing, promotions and inventory management</p></li><li><p>Managing and processing <strong>customer orders</strong></p></li><li><p>Order fulfillment, dispatch and delivery coordination</p></li><li><p>Handling <strong>returns, refunds, cancellations and customer issues</strong></p></li><li><p>Understanding marketplace <strong>commercial models, commissions, fees and deductions</strong></p></li><li><p>Monitoring marketplace performance, sales and operational KPIs</p></li><li><p>Managing marketplace requirements, policies and compliance</p></li><li><p>Coordinating with internal teams such as <strong>Sales, Procurement, Warehouse, Operations, Finance and Customer Service</strong></p></li><li><p>Maintaining professional relationships with marketplace account managers and business partners</p></li><li><p>Identifying operational issues within the portals and resolving them quickly</p></li><li><p>Preparing regular <strong>E-Commerce performance reports and dashboards</strong></p></li><li><p>Understanding how to improve product visibility, sales performance and marketplace ranking</p></li><li><p>Supporting the company in launching and scaling our <strong>B2C E-Commerce operations</strong></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p><strong>3–5+ years of relevant E-Commerce / Marketplace experience</strong></p></li><li><p>Strong hands-on experience with <strong>Noon and Amazon Seller Central</strong></p></li><li><p>Experience with <strong>Trendyol or other major marketplaces</strong> is highly preferred</p></li><li><p>Strong understanding of marketplace operations from <strong>product listing through order fulfillment, delivery and returns</strong></p></li><li><p>Excellent analytical and reporting skills</p></li><li><p>Strong communication and coordination skills</p></li><li><p>Ability to work independently and take ownership of the complete E-Commerce channel</p></li><li><p>Experience working with marketplace partners and account managers</p></li><li><p>Strong understanding of B2C operations and customer experience</p></li></ul>
<h3 >About the Role</h3>
<p >Parsons Corporation is seeking a <strong >Presentation Design Specialist</strong> to join our team in Riyadh. This full-time role involves providing dedicated support to the Program Controls Director & Reporting Manager at a leading Project Management Company (PMC). The specialist will focus on creating, formatting, and enhancing presentations and project documentation, ensuring strict adherence to program standards and brand guidelines. The ideal candidate will deliver visually compelling and professional materials that support various projects and initiatives.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Create, format, and polish professional presentations that effectively communicate project objectives, milestones, and outcomes, ensuring consistency with established program and brand standards.</li>
<li >Design and maintain project documentation, including reports, proposals, manuals, and templates, to ensure clarity, consistency, and adherence to program guidelines.</li>
<li >Ensure all deliverables align with company and client branding requirements, including logos, typography, color schemes, and overall visual identity.</li>
<li >Collaborate closely with the Program Director, project managers, and other team members to gather content and translate technical information into visually engaging materials.</li>
<li >Develop and refine templates and processes for presentations and documentation to improve efficiency and consistency across the program.</li>
<li >Conduct reviews of materials to ensure accuracy, adherence to standards, and high-quality output before submission or distribution.</li>
<li >Assist with scheduling, file organization, and administrative tasks related to project communications as required.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Graphic Design, Communications, Visual Arts, or a related field, or equivalent experience.</li>
<li >Minimum of <strong >12-15 years of experience</strong> in presentation design, document formatting, or a similar role.</li>
<li >Previous experience working in a project management or corporate environment is preferred.</li>
</ul> <h3 >Essential Skills and Attributes</h3>
<ul >
<li >Excellent written and verbal communication skills with an ability to convey complex ideas clearly.</li>
<li >Meticulous attention to detail, ensuring all materials are accurate and visually appealing.</li>
<li >Creativity and innovation in visual design.</li>
<li >Strong organizational and time-management skills to handle multiple tasks and deadlines.</li>
<li >Ability to work independently and collaboratively in a fast-paced environment.</li>
<li >Flexibility to adapt to changing priorities and project requirements.</li>
</ul> <h3 >Work Environment</h3>
<p >This full-time position is based in Riyadh, Saudi Arabia. The Presentation Design Specialist will operate within a dynamic project management environment, collaborating with various team members and stakeholders to achieve project objectives.</p> <h3 >Application Process</h3>
<p >Candidates who meet the above qualifications and are prepared to contribute to a leading project management company are encouraged to apply.</p>
<h3 >About the Role</h3>
<p >SHL Finance is seeking a <strong >Customer Service Analyst</strong> to join our team in Riyadh, Saudi Arabia. This full-time role is essential for providing professional and efficient support to customers, addressing their inquiries, requests, and complaints related to SHL Finance products and services. The analyst plays a key role in maintaining high service quality and ensuring accurate record-keeping in line with company standards and regulatory requirements.</p> <h3 >Customer Interaction and Service Delivery</h3>
<ul >
<li >Provide excellent customer service by assisting clients with inquiries, complaints, and requests concerning banking products and services.</li>
<li >Identify and address customer needs, recommend appropriate solutions, and promote additional services to enhance overall customer satisfaction.</li>
<li >Resolve customer concerns directly and escalate complex issues to relevant departments for thorough investigation and resolution.</li>
<li >Adhere to established service quality standards, timelines, and performance metrics to consistently meet or exceed customer service targets.</li>
</ul> <h3 >Data Management and Operational Support</h3>
<ul >
<li >Maintain accurate records of all customer interactions, transactions, and inquiries using the SHL database or Kastle system.</li>
<li >Receive customer files from relevant departments and perform detailed quality checks to ensure completeness and accuracy.</li>
<li >Record all received files into the system and ensure each file is properly labeled for easy retrieval.</li>
<li >Deliver and record specific documents from customer files to the Finance department as required.</li>
<li >Coordinate effectively with SHL’s archiving company partner for the recall or delivery of files.</li>
<li >Conduct a yearly inventory of all funded files to ensure proper tracking and compliance.</li>
</ul> <h3 >Collaboration and Continuous Improvement</h3>
<ul >
<li >Collaborate with internal departments, including sales, operations, and compliance, to ensure seamless service delivery and adherence to bank policies and procedures.</li>
<li >Stay updated on SHL’s products, services, policies, and industry trends to provide customers with accurate and current information.</li>
<li >Proactively identify opportunities for process improvement and provide constructive feedback to management to enhance the overall customer experience.</li>
<li >Participate in ongoing training and development programs to continuously enhance knowledge and skills related to customer service and banking operations.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >High School degree is required.</li>
<li >1-3 years of relevant experience in a customer service role.</li>
<li >Fluency in both Arabic and English is strongly preferred for effective communication with a diverse customer base.</li>
</ul> <h3 >Application Information</h3>
<p >Candidates who meet the above qualifications are encouraged to apply. SHL Finance is committed to building a skilled and dedicated team in Riyadh.</p>