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<p>ADREE is seeking a Software Technical, Senior Engineer with a strong software development background to provide technical leadership, drive engineering best practices, and support the delivery of scalable, reliable, and high-quality software solutions. The role combines hands-on software development with technical leadership, mentoring, architecture, and collaboration with cross-functional stakeholders.</p><h3>Key Responsibilities</h3><ul><li>Lead the technical execution of software development initiatives and ensure alignment with business and technical requirements.</li><li>Translate business requirements into scalable and effective technical solutions.</li><li>Design and contribute to system architecture, including microservices, distributed systems, and APIs.</li><li>Make technical decisions related to application design, development, performance, and scalability.</li><li>Develop and maintain high-quality, production-ready software while remaining hands-on with coding.</li><li>Conduct code reviews and ensure adherence to engineering standards, coding best practices, and quality guidelines.</li><li>Collaborate with Product Managers, Designers, and other stakeholders to define technical solutions and delivery approaches.</li><li>Mentor junior and mid-level engineers and support their technical and professional growth.</li><li>Provide technical guidance to the engineering team and support effective problem-solving and decision-making.</li><li>Support technical roadmap planning, estimation, prioritization, and delivery planning.</li><li>Drive the adoption and effective use of CI/CD pipelines, Docker, Kubernetes, and cloud platforms.</li><li>Identify and address system performance, scalability, reliability, and security concerns.</li><li>Participate in incident management, troubleshooting, and on-call rotations when required.</li><li>Promote Agile/Scrum practices and contribute to continuous improvement within the engineering team.</li><li>Support conflict resolution and facilitate effective technical discussions within the team.</li><li>Balance hands-on development responsibilities with team leadership and technical coordination.</li></ul><h3>Experience Requirements</h3><ul><li>Minimum 7 years of professional software development experience.</li><li>At least 2 3 years in a technical leadership, senior engineer, or team lead capacity.</li><li>Proven track record of delivering production systems at scale.</li><li>Experience mentoring or managing a team of engineers (typically 3 8 people).</li></ul><h3>Technical Skills</h3><ul><li>Strong proficiency in at least one primary language (e.g., Java, Python, Go, JavaScript/TypeScript, C#).</li><li>Deep understanding of system design and architecture (microservices, distributed systems, APIs).</li><li>Experience with cloud platforms (AWS, Azure, or GCP).</li><li>Solid grasp of databases (SQL and NoSQL), caching, and data modeling.</li><li>CI/CD pipelines, containerization (Docker), and orchestration (Kubernetes).</li><li>Familiarity with infrastructure-as-code (Terraform, CloudFormation) is a plus.</li><li>Strong understanding of security best practices and performance optimization.</li><li>Experience with version control workflows (Git) and code review processes.</li></ul><h3>Leadership & Soft Skills</h3><ul><li>Ability to translate business requirements into technical solutions.</li><li>Experience conducting code reviews and enforcing engineering best practices.</li><li>Strong communication skills able to work with product managers, designers, and stakeholders.</li><li>Ability to mentor junior/mid-level engineers and support their growth.</li><li>Experience with Agile/Scrum methodologies.</li><li>Conflict resolution and decision-making skills.</li><li>Ability to balance hands-on coding with team leadership responsibilities.</li></ul><h3>Additional Qualifications</h3><ul><li>Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).</li><li>Experience with technical roadmap planning and estimation.</li><li>History of driving architectural decisions and technical strategy.</li><li>Experience with incident management and on-call rotations.</li><li>Contributions to open source or technical writing/blogging (nice to have).</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).</li><li>Experience with technical roadmap planning and estimation.</li><li>History of driving architectural decisions and technical strategy.</li><li>Experience with incident management and on-call rotations.</li><li>Contributions to open source or technical writing/blogging (nice to have).</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br>
<p>Leads delivery and execution of enterprise data and analytics solutions, overseeing BI, analytics, and data infrastructure teams to deliver accurate, integrated insights and align data initiatives with business goals.</p><br>
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<br><br>Key Accountability Areas <br><p>Strategic Leadership in Data & Analytics:</p><br>
<ul>
<li>Define and drive the overall data and analytics strategy aligned with the organization’s vision, mission, and strategic objectives.</li>
<li>Lead the development and execution of enterprise-wide data initiatives, ensuring integration across BI, analytics, and data infrastructure functions.</li>
<li>Champion a data-driven culture by promoting the use of analytics in decision-making across business units.</li>
</ul>
<p>Oversight of BI, Analytics, and Data Infrastructure:</p><br>
<ul>
<li>Oversee the design, development, and delivery of dashboards, reports, and visualizations that provide actionable insights.</li>
<li>Guide the development of advanced analytics models and ensure their alignment with business needs.</li>
<li>Ensure robust architecture and governance of data warehouses and data lakes to support scalable and secure data operations.</li>
</ul>
<p>Stakeholder Engagement and Collaboration:</p><br>
<ul>
<li>Act as the primary liaison between the data & analytics function and business stakeholders to ensure alignment of data initiatives with business priorities.</li>
<li>Translate complex data concepts into business-friendly language to support executive decision-making.</li>
</ul>
<p>Innovation and Technology Enablement:</p><br>
<ul>
<li>Evaluate and implement emerging technologies and tools to enhance data capabilities across the organization.</li>
<li>Foster innovation by encouraging experimentation with new data methodologies, tools, and platforms.</li>
</ul>
<p>Data Governance and Quality Assurance:</p><br>
<ul>
<li>Establish and enforce data governance frameworks, policies, and standards to ensure data integrity, security, and compliance.</li>
<li>Monitor data quality across systems and lead initiatives to improve data accuracy and reliability.</li>
</ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery<b>:</b></p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
</ul>
<p>Making a Tangible Difference:</p><br>
<ul>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deploy them.</li>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seeking automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li>
</ul>
<br><br>Academic Qualification <br>Bachelor Degree in Computer Science or Any relevant field<br><br><br>Work Experience <br>6 to 10 Years<br><br><br>Technical / Functional Competencies <br>Business Analysis<br>Big Data Analytics<br>Data Mining<br><br><br><br>
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Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Service Manager role in our esteemed accounting firm is a pivotal position that combines leadership, strategic planning, and customer service excellence. As a Service Manager, you will oversee the delivery of high-quality services to our clients, ensuring their needs are met with precision and professionalism. This role not only requires a keen understanding of accounting practices but also demands the ability to manage a diverse team effectively. You will be instrumental in fostering a culture of continuous improvement and innovation within the service department.</p><p><br></p><p>In this dynamic environment, you will have the opportunity to lead a talented team of professionals, guiding them through challenges and celebrating their successes. Your leadership will not only enhance team performance but also drive client satisfaction, as you work to build lasting relationships with our valued customers. We believe in investing in our employees, offering training and development programs that empower you to grow your career within the organization. Your contributions will be recognized and rewarded as you help shape the future of our service operations.</p><p><br></p><p>This role is perfect for someone who is passionate about delivering exceptional service and is looking to take their career to the next level. You will be at the forefront of our strategic initiatives, implementing best practices that enhance our service offerings. With a focus on collaboration and teamwork, you will work closely with other departments to ensure that our clients receive a seamless experience. Your insights and feedback will be crucial in driving our service strategy forward, making this an exciting opportunity for career progression.</p><p><br></p><p><br></p><p><b>Responsibilities:</b></p><ol><li>Oversee the daily operations of the service department, ensuring that all client requests are handled efficiently and effectively, utilizing project management tools to track progress and outcomes.</li><li>Lead, mentor, and develop a team of service professionals, providing coaching and guidance to enhance their skills and performance while fostering a positive team culture.</li><li>Implement and monitor service quality standards, continuously seeking ways to improve processes and enhance client satisfaction through feedback and performance metrics.</li><li>Collaborate with cross-functional teams to align service delivery with overall business objectives, ensuring that services meet the evolving needs of our clients.</li><li>Analyze service performance data to identify trends and areas for improvement, using insights to inform strategic decisions and drive operational excellence.</li><li>Establish and maintain strong relationships with clients, acting as the primary point of contact for service-related inquiries and ensuring their concerns are addressed promptly.</li><li>Develop and manage the service department budget, ensuring that resources are allocated effectively to meet service goals while maintaining cost efficiency.</li><li>Lead the implementation of new service initiatives, ensuring that all team members are trained and equipped to deliver these services successfully.</li><li>Stay updated on industry trends and best practices, applying this knowledge to enhance service offerings and maintain a competitive edge in the accounting sector.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Exceptional leadership skills to inspire and motivate team members towards achieving service excellence.</li><li>Strong analytical abilities to assess service performance and identify areas for improvement.</li><li>Excellent communication skills for effective client interactions and team collaboration.</li><li>Proficient in project management tools to streamline service delivery processes.</li><li>In-depth knowledge of accounting principles and practices relevant to service management.</li><li>Ability to develop and implement strategic plans that align with business goals.</li><li>Strong problem-solving skills to address client concerns and operational challenges promptly.</li></ul></div>
<p>The Quality Assurance/Inspector plays a vital role in the evaluation of 200 master trainers over a 3-year national workforce development programme in Saudi Arabia. Working under the guidance of the Lead Reviewer, you will conduct in-class observations, participant interviews, and produce bilingual (Arabic/English) reports aligned to a structured QA framework. This role ensures the collection of accurate, evidence-based insights into trainer delivery and effectiveness, contributing to the programme s goals of raising instructional standards and supporting consistent, high-quality learning experiences. Observers work collaboratively in mixed-background teams to provide well-rounded, fair assessments and uphold the integrity of the evaluation process. This role blends field-based evaluation with analytical report writing and offers a unique opportunity to contribute directly to human capital development across the Kingdom.</p>
<h3>Key Responsibilities:</h3>
<ul>
<li>In-Class Observations: Conduct 2-day in-class observations of master trainers during training sessions, including attendee interviews (~10%).Apply the QA framework to assess delivery, engagement, and effectiveness.</li>
<li>Reporting: Evaluate delivery, engagement, and effectiveness using a structured QA framework. Draft clear, bilingual (Arabic/English) reports (~1,200 words) within 2 3 days of observation. Revise reports based on feedback from the Lead Reviewer to ensure consistency and quality.</li>
<li>Collaboration and Feedback: Collaborate with co-observers, participate in calibration sessions, and provide input during the pilot phase. Coordinate with the Lead Reviewer and Project Manager to align on deliver.</li>
<li>Logistics and Travel: Coordinate with the Project Manager on scheduling and travel across Saudi Arabia (up to 5 trips per cohort). Maintain flexibility to participate in multiple observations per round.</li>
<li>Training Participation: Attend training and periodic workshops to maintain methodology alignment, QA criteria, and reporting format.</li>
</ul>
<h3>What You ll bring:</h3>
<ul>
<li>A sharp eye for detail and structured thinking to assess and interpret trainer performance.</li>
<li>Strong communication and interpersonal skills for conducting interviews and working with diverse teams.</li>
<li>Bilingual writing ability to produce clear, concise, actionable reports in Arabic and English.</li>
<li>Cultural sensitivity and adaptability when engaging with varied training environments across KSA.</li>
<li>A collaborative mindset and openness to feedback, calibration, and shared learning.</li>
<li>Organisational discipline to meet observation and reporting deadlines in a fast-paced setting.</li>
</ul>
<h3>Qualifications (We're interested in anyone who meets all of the following):</h3>
<ul>
<li>Essential Bachelor s degree or equivalent in education, training, HR, or a related field.</li>
<li>Minimum of 2 years experience in training observation, teaching, or professional evaluation.</li>
<li>Fluent in Arabic and English (spoken and written), with ability to draft bilingual reports.</li>
<li>Ability to travel within Saudi Arabia and adapt to flexible working schedules.</li>
</ul>
<h3>Desirable</h3>
<ul>
<li>Experience in adult learning or professional development, particularly in the GCC/KSA.</li>
<li>Familiarity with QA frameworks or assessment methodologies (e.g., rubrics).</li>
<li>Prior experience in bilingual reporting or cross-disciplinary team collaboration.</li>
</ul>
<p>At Etio, we don t just implement platforms - we drive meaningful transformation. This is your chance to play a central role in scaling digital learning that has national and global impact. You ll help shape our future, grow our capability, and ensure our solutions land with clarity, value, and measurable change.</p><p><strong>Desired Candidate Profile</strong></p><p>Essential Bachelor s degree or equivalent in education, training, HR, or a related field. Minimum of 2 years experience in training observation, teaching, or professional evaluation. Fluent in Arabic and English (spoken and written), with ability to draft bilingual reports. Ability to travel within Saudi Arabia and adapt to flexible working schedules.</p>
<p>Desirable Experience in adult learning or professional development, particularly in the GCC/KSA. Familiarity with QA frameworks or assessment methodologies (e.g., rubrics). Prior experience in bilingual reporting or cross-disciplinary team collaboration.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p>This role is the technical backbone of our digital platforms. Your primary mission is to manage our websites, enhance our visibility on search engines (SEO), and run automated email/SMS campaigns. You will bridge the gap between creative marketing and web technology to ensure our digital experiences are fast, modern, and built to convert traffic into leads.</p><br><br><br>Key Accountability Areas <br><p>Digital Channel Infrastructure & Management:</p><br>
<ul>
<li>Manage day-to-day operations of core digital infrastructure, focusing heavily on the website, digital product catalogs, and dedicated landing pages.</li>
<li>Update and maintain web content, technical datasheets, and digital assets to ensure absolute structural accuracy, responsiveness, and alignment with corporate guidelines.</li>
<li>Ensure proper functionality, platform uptime, security configuration, and optimal page-load speeds across all web touchpoints.</li>
</ul>
<p>Technical Deployment & Platform Coordination:</p><br>
<ul>
<li>Upload, format, and publish technical content across web management systems (CMS) in line with approved campaign deployment timelines.</li>
<li>Coordinate with internal IT departments and external web development teams to ensure seamless deployment of new digital platforms or portal features.</li>
<li>Support the technical localization, code embedding, and structural formatting of digital assets for diverse regional sites.</li>
</ul>
<p>Search & Analytics Operations Support:</p><br>
<ul>
<li>Support the execution of search engine strategies by monitoring and optimizing technical SEO elements (meta-tagging, site mapping, and mobile responsiveness).</li>
<li>Track web traffic patterns, lead form pathways, and user navigation setups to ensure flawless tracking across all web assets.</li>
<li>Assist in monitoring platform health metrics and reporting basic technical performance diagnostics.</li>
</ul>
<p>Data Hygiene, Tracking & System Flow:</p><br>
<ul>
<li>Maintain accurate records of web assets, link tracking architectures (UTM parameters), and structural site updates.</li>
<li>Generate technical reports on web performance, including organic search rankings, site traffic, bounce rates, and user experience metrics.</li>
<li>Ensure data consistency and clean data-capture pathways across web forms and integrated backend marketing platforms.</li>
</ul>
<p>User Experience & Technical Issue Resolution:</p><br>
<ul>
<li>Monitor web channels continuously for backend issues related to broken links, faulty forms, layout shifts, or poor mobile user experiences.</li>
<li>Coordinate directly with technical development teams to troubleshoot bugs, resolve system errors, and ensure smooth backend operation.</li>
<li>Support continuous technical improvement of digital platforms based on user behavior data and stakeholder feedback.</li>
</ul>
<p>Compliance, Security & Governance:</p><br>
<ul>
<li>Ensure all web layouts, scripts, and data-collection forms comply strictly with corporate data policies, brand guidelines, and applicable privacy standards.</li>
<li>Follow approved data management and publishing processes for all structural website changes and script updates.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Solve any related problems arise and escalate any complex operational issues.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy and procedures and work instructions.</li>
</ul>
<p>Health, Safety, and Environment:</p><br>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul><br><br>Academic Qualification <br>Bachelor Degree in Data Processing or Any relevant field<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Multimedia<br>Design Tools<br><br><br><br>
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Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>About us</strong> </span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions. </span></p><br><p><span><span><strong>Key Responsibilities</strong></span></span></p><br><p><span><span><strong>Project Management</strong></span></span></p><br><ul><li><span><span>Lead and manage Solar PV and BESS projects from initiation through development.</span></span></li><li><span><span>Develop project execution plans, schedules, budgets, and resource plans.</span></span></li><li><span><span>Monitor project progress, risks, and deliverables.</span></span></li><li><span><span>Coordinate internal teams, subcontractors, and specialist consultants.</span></span></li><li><span><span>Manage project communications and stakeholder engagement.</span></span></li><li><span><span>Ensure projects are delivered in accordance with client requirements and company standards.</span></span></li></ul><p><span><span><strong>Technical Oversight</strong></span></span></p><br><ul><li><span><span>Manage and oversee the delivery of all technical studies required for renewable energy developments.</span></span></li><li><span><span>Review and provide guidance on:</span></span><ul><li><span><span>Site Screening and Site Selection Studies</span></span></li><li><span><span>Feasibility Studies</span></span></li><li><span><span>Solar Resource Assessments</span></span></li><li><span><span>Energy Yield Assessments</span></span></li><li><span><span>BESS Sizing and Optimization Studies</span></span></li><li><span><span>Hybrid Solar PV + BESS Assessments</span></span></li><li><span><span>Grid Connection Studies</span></span></li><li><span><span>Power System Studies</span></span></li><li><span><span>Environmental and Social Studies</span></span></li><li><span><span>Geotechnical and Topographical Investigations</span></span></li><li><span><span>Technical Due Diligence Assessments</span></span></li></ul></li><li><span><span>Challenge technical assumptions and ensure study outputs are technically robust.</span></span></li><li><span><span>Review consultant and contractor deliverables for quality and completeness.</span></span></li><li><span><span>Provide technical recommendations to clients and project stakeholders.</span></span></li></ul><p><span><span><strong>Stakeholder Management</strong></span></span></p><br><ul><li><span><span>Interface with developers, investors, utilities, regulators, and government entities.</span></span></li><li><span><span>Lead technical workshops, progress meetings, and client presentations.</span></span></li><li><span><span>Support business development activities and proposal preparation.</span></span></li></ul> <p><span><span><strong>Required Qualifications</strong></span></span></p><br><ul><li><span><span>Bachelor's Degree in Electrical Engineering, Renewable Energy Engineering, Power Systems Engineering, or related discipline.</span></span></li><li><span><span>PMP certification preferred.</span></span></li><li><span><span>Master's degree is an advantage.</span></span></li></ul><p><span><span><strong>Experience</strong></span></span></p><br><ul><li><span><span>Experienced in renewable energy project development and delivery.</span></span></li><li><span><span>Demonstrated experience managing utility-scale Solar PV and BESS projects.</span></span></li><li><span><span>Strong experience overseeing renewable energy technical studies and multidisciplinary teams.</span></span></li><li><span><span>Experience with projects in Saudi Arabia and the GCC is highly desirable.</span></span></li></ul><p><span><span><strong>Required Technical Knowledge</strong></span></span></p><br><p><span><span>The candidate must demonstrate a strong understanding of:</span></span></p><br><ul><li><span><span>Utility-scale Solar PV technologies.</span></span></li><li><span><span>Battery Energy Storage Systems (BESS).</span></span></li><li><span><span>Renewable energy project development processes.</span></span></li><li><span><span>Grid integration and interconnection requirements.</span></span></li><li><span><span>Energy yield assessment methodologies.</span></span></li><li><span><span>Feasibility study development and review.</span></span></li><li><span><span>Renewable energy regulations and industry standards.</span></span></li></ul><p><span><span><strong>Key Competencies</strong></span></span></p><br><ul><li><span><span>Strong project management capabilities.</span></span></li><li><span><span>Solid technical understanding of Solar PV and BESS projects.</span></span></li><li><span><span>Ability to manage both technical and commercial aspects of projects.</span></span></li><li><span><span>Excellent stakeholder and client management skills.</span></span></li><li><span><span>Strong leadership, communication, and reporting skills.</span></span></li><li><span><span>Ability to manage multiple projects simultaneously.</span></span></li></ul><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Position Objective: The Core Project Manager will provide full support to the Program Manager in delivering consultancy services, quality control and quantity of work performed and ensure high quality deliverable(s). Also, will be responsible for the end-to-end project implementation for Data core nodes, the task fulfilment and the Consultant's activities related to the Core part of the program.</p><p>Job Description & Responsibilities: Manage the consultant services, control quality and quantity of work performed, guide the team, and carry the overall responsibility for the task fulfilment and the Consultant's activities. Set objectives and priorities for the execution of Core rollout in line with the project scope and Client s requirements. Ensure a detailed Project Plan for Core rollout and necessary and satisfactory project procedures are established to direct all project work in-order to maintain timely execution and quality of work. Monitor project progress and proactively track bottlenecks and related issues to ensure that project schedules and key milestones are satisfactorily met. Ensure all Core related dependencies are cleared in line with the overall plan. Monitor Core rollout delivery, optimization and clear acceptance issues across corporate sectors and all portfolios level (for network and consumers) Highlight risks to program delivery plans and provide solutions to mitigate those risks. Coordinate project activities across all stakeholders with all involved departments and sections departments to ensure well-ordered, end-to-end execution of all project tasks. Supervise the completed work results and compare with provided guidelines and project plans. Ensure that results are compiled, documented and forwarded to Client in required format, quantity and quality, and ensure timely and correct presentation and explanation of results. Establish mechanism to track, review and clarify problem issues raised in the project, and to identify actions needed to resolve project blocking issues. Hold regular project progress review and coordination meetings with key project team members, with Vendors, Contractors and other project stakeholders. Conduct regular reviews of changing project requirements, organization and resource needs, and provide recommendations for changes accordingly. Define and insure the Responsibility Matrix is followed by all stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications & Experience:</h2><ul><li>Master or Bachelor s degree in Engineering or Telecommunication.</li><li>Minimum 5years telecommunication industry experience with at least 5 years on management position(s) leading large scale Core Network projects.</li><li>2+ years managing Core and EPC Engineering and/or Consultancy teams from requirements definition to final design deliverable.</li><li>Must have vast exposure on E2E Core network, Multi-Operator Core Networks (MOCN), project execution management from project planning_x0008_udgetquality point of view, drive project execution: track project activities, monitor & handle changes, conflicts & escalations.</li><li>Proven knowledge of broad spectrum of radio and network protocols spanning IoT, LTE, 4G, 3G, 2G and WLAN based wireless broadband networks, and also IP technologies Mobile IP, etc. and web-based services platforms.</li><li>Strong demonstrated experience within the wireless industry, specifically Core and EPC Engineering Design, Optimization and managing the performance (KPIs) of Core network.</li><li>Skilled service integration to the cloud and transport networks.</li><li>Valid Project Management Certification (e.g. PMP / Prince 2), with extensive knowledge of PM methodologies and professional experience in program/projects management and delivery</li></ul><h2>Essential skills :</h2><ul><li>Team work, Communication skills, knowledge transfer capability, Cross-functional communications skills and Team building experience</li><li>Good knowledge of executive management reporting, presentations and dashboards concepts with good analytical skills.</li><li>High level presentation skills, and excellent written and verbal English communications skills, Arabic would be an added advantage.</li></ul>
<p>The Core Project Manager will provide full support to the Program Manager in delivering consultancy services, quality control and quantity of work performed and ensure high quality deliverable(s). Also, will be responsible for the end-to-end project implementation for Voice & Core control nodes, the task fulfilment and the Consultant's activities related to the Core part of the program.</p><p>Manage the consultant services, control quality and quantity of work performed, guide the team, and carry the overall responsibility for the task fulfilment and the Consultant's activities. Set objectives and priorities for the execution of Core rollout in line with the project scope and Client s requirements. Ensure a detailed Project Plan for Core rollout and necessary and satisfactory project procedures are established to direct all project work in-order to maintain timely execution and quality of work. Monitor project progress and proactively track bottlenecks and related issues to ensure that project schedules and key milestones are satisfactorily met. Ensure all Core related dependencies are cleared in line with the overall plan. Monitor Core rollout delivery, optimization and clear acceptance issues across corporate sectors and all portfolios level (for network and consumers) Highlight risks to program delivery plans and provide solutions to mitigate those risks. Coordinate project activities across all stakeholders with all involved departments and sections departments to ensure well-ordered, end-to-end execution of all project tasks. Supervise the completed work results and compare with provided guidelines and project plans. Ensure that results are compiled, documented and forwarded to Client in required format, quantity and quality, and ensure timely and correct presentation and explanation of results. Establish mechanism to track, review and clarify problem issues raised in the project, and to identify actions needed to resolve project blocking issues. Hold regular project progress review and coordination meetings with key project team members, with Vendors, Contractors and other project stakeholders. Conduct regular reviews of changing project requirements, organization and resource needs, and provide recommendations for changes accordingly. Define and insure the Responsibility Matrix is followed by all stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master or Bachelor s degree in Engineering or Telecommunication.</li><li>Minimum 5 years telecommunication industry experience with at least 5 years on management position(s) leading large scale Core Network projects.</li><li>2+ years managing Core and EPC Engineering and/or Consultancy teams from requirements definition to final design deliverable.</li><li>Must have vast exposure on E2E Core network, Multi-Operator Core Networks (MOCN), project execution management from project planning_x0008_udgetquality point of view, drive project execution: track project activities, monitor & handle changes, conflicts & escalations.</li><li>Proven knowledge of broad spectrum of radio and network protocols spanning IoT, LTE, 4G, 3G, 2G and WLAN based wireless broadband networks, and also IP technologies Mobile IP, etc. and web-based services platforms.</li><li>Strong demonstrated experience within the wireless industry, specifically Core and EPC Engineering Design, Optimization and managing the performance (KPIs) of Core network.</li><li>Valid Project Management Certification (e.g. PMP / Prince 2), with extensive knowledge of PM methodologies and professional experience in program/projects management and delivery</li><li>Essential skills : Team work, Communication skills, knowledge transfer capability, Cross-functional communications skills and Team building experience</li><li>Good knowledge of executive management reporting, presentations and dashboards concepts with good analytical skills.</li><li>High level presentation skills, and excellent written and verbal English communications skills, Arabic would be an added advantage.</li></ul>
<p>Ensure effective planning, monitoring, and control of all ISP project activities to achieve delivery within scope, schedule, and budget. Maintain accurate project schedules, cost controls, and performance metrics to support informed decision making. Strengthen coordination between engineering, design, access/permitting, implementation, and contractor/vendor teams to enable seamless project execution. Enhance project visibility through structured reporting, dashboards, and data driven insights for management and stakeholders. Improve operational efficiency by standardizing processes, automating reporting, and ensuring data integrity across systems. Proactively identify risks, variances, and performance gaps, and drive corrective and preventive actions. Support continuous improvement initiatives by analyzing trends, productivity, and project KPIs across ISP domain.</p><p><strong>Job Description & Responsibilities:</strong></p><ul><li>Develop, monitor, and control ISP project schedules (covering planning, design, excavation, ducting, cable laying, splicing, equipment installation, rack setup, patching, testing, and final handover).</li><li>Track daily and weekly progress against the approved baseline, identify schedule variances, and recommend mitigation or recovery plans for both ISP activities.</li><li>Monitor and control all project activities to ensure delivery within scope, time, and budget.</li><li>Track scope changes including route modifications, quantity variations, BOQ updates, equipment changes, and manage the full change control process.</li><li>Prepare and maintain project budgets, BOQs, CAPEX/OPEX plans, and cost control reports for ISP works.</li><li>Conduct cost variance analysis, budget trend reviews, earned value analysis (EVA), and cash flow forecasting.</li><li>Validate quantities prior to invoicing and ensure data accuracy across reporting systems.</li><li>Coordinate with engineering, design, survey, permitting, and implementation teams to ensure readiness before execution of both field and facility based activities.</li><li>Monitor vendor productivity, resource allocation, and performance across ISP to ensure alignment with project objectives.</li><li>Track material delivery status (including fiber cables, ducts, chambers, ODFs, racks, patch panels, active equipment, and power components) to prevent execution delays.</li><li>Ensure alignment between field progress, ISP installation progress, and system updates (ERP/client portals) with strong data integrity controls.</li><li>Prepare weekly, monthly, and KPI aligned progress and financial reports for clients and internal stakeholders.</li><li>Develop and maintain Power BI dashboards and Excel based visual reports for management review.</li><li>Support automation of reporting processes to improve efficiency, accuracy, and transparency.</li><li>Identify and report risks, gaps, and discrepancies in OSP and ISP execution, and support preventive and corrective actions.</li><li>Generate executive level summaries, presentations, and insights for management decision making.</li><li>Contribute to continuous improvement initiatives through data analysis, visualization, and performance monitoring.</li><li>Monitor key KPIs such as team productivity, installation vs target, testing and acceptance rates, equipment installation progress, and rejection ratios.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Engineering, Telecommunications, or a related discipline.</li><li>Minimum 5+ years of experience in project control, cost management, or reporting roles within the Telecom ISP domain.</li><li>Strong understanding of project budgeting, CAPEX/OPEX planning, and cost control methodologies.</li><li>Hands on experience with Power BI, advanced Excel (pivot tables, formulas, data modeling), and other data visualization/reporting tools.</li><li>Proficiency in data management, reporting automation, and project performance tracking.</li><li>Familiarity with project scheduling tools and database systems used for progress monitoring and analysis.</li><li>Excellent analytical, problem solving, and organizational skills with high attention to detail.</li><li>Strong communication and presentation abilities to convey complex project data clearly.</li><li>Ability to multitask, prioritize, and work under pressure while maintaining accuracy and timelines.</li><li>Demonstrated teamwork, adaptability, and knowledge sharing capabilities within multi disciplinary project environments.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Purpose</b> <br><p>Responsible for managing end-to-end procurement activities for Air Arabia Dammam, ensuring the timely, cost-effective, and compliant sourcing of goods and services to support business and operational requirements. Coordinates with the Air Arabia Central Procurement team on category-specific sourcing strategies while managing local supplier relationships within KSA, competitive tendering, negotiations, contracts, inventory, and delivery performance. Ensure compliance with procurement policies, contractual obligations, and corporate governance while optimizing cost, quality, service, and commercial value through effective stakeholder collaboration, supplier management, risk mitigation, and continuous improvement.</p><br><br><b>Key Result Responsibilities</b> <br><ul><li>Lead sourcing initiatives across direct and indirect spend categories to optimize cost, value, and budget performance while ensuring timely support for Air Arabia Dammam’s business and operational requirements.</li><li>Coordinate with Category Specialists and the Centralized Procurement team for requirements related to HOTAC, Ground Operations, IT, Insurance, In-flight Consumables, Uniforms, Logistics, Item Master, and other system-related requirements, as applicable.</li><li>Partner with internal stakeholders, advisors, suppliers, and external partners to develop and execute sourcing strategies and procurement initiatives aligned with business and operational objectives.</li><li>Manage end-to-end procurement and competitive tendering processes for Air Arabia Dammam, ensuring the compliant and cost-effective acquisition of goods and services while meeting required quality, service, and delivery standards.</li><li>Monitor business requirements, supplier markets, industry trends, and procurement best practices to identify cost-saving and value-creation opportunities, mitigate supply risks, and drive continuous improvement.</li><li>Ensure adherence to procurement policies, commercial governance requirements, best practices, and standardized sourcing processes across Air Arabia Dammam.</li><li>Manage supplier relationships, commercial negotiations, supplier performance, and the end-to-end contract lifecycle to ensure contractual compliance, effective contract administration, service continuity, and value realization.</li><li>Ensure procurement transactions are processed through Oracle Fusion in accordance with established procurement controls, including the three-way matching principle.</li><li>Manage inventory and ensure the safe and secure storage of recurring items, maintaining appropriate minimum and maximum stock levels to support operational requirements and avoid stock-outs or excess inventory.</li><li>Prepare and provide procurement MIS and periodic status reports, ensuring relevant internal stakeholders are kept informed of sourcing activities, procurement progress, key risks, and pending actions.</li><li>Expedite the delivery of materials, goods, and services by coordinating with suppliers and relevant stakeholders to ensure agreed timelines are met and operational requirements are not impacted.</li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li>Bachelor’s degree in business administration, Management, Supply Chain or a related field.</li><li>MCIPS qualification is desirable but not essential. Excellent business writing and reporting skills.</li><li>Proficient in Microsoft Office (Excel advanced level).</li><li>Fluent in English Language (Arabic is a plus).</li><li>Broad-based understanding of business operations and practices and core Procurement areas of focus (Spend Management: and Category Management)</li><li>Sourcing and supplier management process skills </li><li>Proven skills in analyzing data, identifying pitfalls and recommending cost-effective solutions with focus on legal aspects.</li><li>Strong analytical thinking and problem-solving skills.</li></ul><br><b>Work Experience</b> <br><ul><li>Minimum of 4 years of procurement experience in indirect or IT/technical procurement within a reputable, fast-paced organization.</li><li>Hands-on experience of Procurement software such as Oracle fusion, etc.</li><li>Experience in e-commerce or digital business environments is an advantage.</li><li>Experienced in initiating, drafting, & managing contracts of technical nature.</li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Description</strong></p><br><p>We are looking for a Receiving Clerk to join our Finance team at Holiday Inn Riyadh Rose Yard. The successful candidate will be responsible for receiving and inspecting all hotel deliveries, verifying purchase orders, and maintaining accurate receiving records while ensuring compliance with IHG standards, internal controls, and local regulations.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Receive and inspect all incoming goods, materials, and supplies against purchase orders and delivery notes.</li><li>Verify quantities, quality, specifications, and condition of delivered items before acceptance.</li><li>Record all received goods accurately in the hotel's inventory and receiving systems.</li><li>Coordinate with Purchasing, Stores, and user departments to ensure timely and accurate deliveries.</li><li>Report damaged, missing, or incorrect items and follow up with suppliers when required.</li><li>Ensure all receiving documents are complete, properly authorized, and accurately filed.</li><li>Maintain organized receiving records and supporting documentation for audit purposes.</li><li>Assist with inventory counts and stock verification as required.</li><li>Ensure compliance with IHG purchasing policies, receiving procedures, and internal control standards.</li><li>Maintain a clean, safe, and organized receiving area.</li><li>Perform other finance and receiving-related duties as assigned by the Director of Finance & Business Support.<br> </li></ul><p><strong>Requirements:</strong></p><br><ul><li>Diploma or Bachelor's degree in Accounting, Finance, Supply Chain, Business Administration, or a related field.</li><li>Minimum 1–2 years of experience in Receiving, Storekeeping, Purchasing, or Hotel Operations.</li><li>Knowledge of receiving procedures, inventory control, and purchasing documentation.</li><li>Proficiency in Microsoft Excel and inventory or hotel management systems.</li><li>Strong organizational skills and attention to detail.</li><li>Good communication and teamwork skills.</li><li>Ability to work accurately in a fast-paced environment while meeting operational deadlines.</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Senior Manager - Technical Design Management will lead and oversee the technical design development of major sports infrastructure assets including stadiums, multipurpose arenas, elite performance centres, training facilities, and associated sports-related developments.<br> The role acts as the technical authority throughout the design lifecycle, ensuring all sports assets achieve the highest standards of architectural, engineering, operational and sporting excellence while meeting project objectives relating to quality, programme, cost, sustainability and future operational performance.<br> Working closely with Development, Delivery, Asset Management, specialist sports consultants, governing bodies and Lead Design Consultants (LDCs), the role will ensure that designs are fully coordinated, compliant with international sports standards, and capable of delivering world-class athlete and spectator experiences.<br> Key ResponsibilitiesTechnical Design Leadership Lead multidisciplinary technical design management activities across stadiums, arenas, training facilities and sports complexes.<br> Provide technical oversight of architectural, structural, civil, MEP, sports systems and specialist consultant deliverables.<br> Ensure design solutions align with project objectives, operational requirements, asset strategies and business case expectations.<br> Act as the primary technical interface between development teams, consultants, contractors and operators.<br> Drive design excellence across all project stages from concept through detailed design and construction support.<br> Design Management & Coordination Manage and coordinate Lead Design Consultants and specialist designers throughout the project lifecycle.<br> Chair and lead technical design workshops, design reviews and coordination meetings.<br> Ensure integration between architecture, structure, MEP, technology, security, crowd management, sports operations and venue-specific systems.<br> Monitor consultant performance against contractual obligations, deliverables and programme milestones.<br> Establish clear design governance processes and reporting mechanisms.<br> Sports Venue Expertise Ensure designs comply with requirements of FIFA, AFC, IOC, FIBA, World Athletics and other relevant international sports federations.<br> Review venue planning, spectator circulation, hospitality, player facilities, broadcast requirements and operational infrastructure.<br> Support the development of design briefs and technical requirements for sports assets.<br> Provide subject matter expertise relating to sports venue planning, operations and major event readiness.<br> Review and challenge design proposals to maximise functionality, operational efficiency and fan experience.<br> Technical Review & Assurance Lead technical reviews of design submissions, drawings, reports, BIM models and specifications.<br> Ensure designs meet all relevant codes, regulations, accessibility requirements and life-safety standards.<br> Implement quality assurance processes to maintain consistency and compliance throughout design development.<br> Identify design risks and coordinate mitigation strategies.<br> Review value engineering proposals without compromising operational functionality or design intent.<br> Stakeholder Management Collaborate with Development, Delivery, Commercial, Asset Management and Operations teams.<br> Engage with governing bodies, operators, end users and specialist sports consultants.<br> Present technical recommendations and project updates to senior leadership and executive stakeholders.<br> Support alignment between project objectives and long-term operational requirements.<br> Construction & Delivery Support Provide technical support during procurement, tender evaluation and contractor appointment processes.<br> Review contractor design submissions during Design & Build stages where applicable.<br> Support site teams with technical issue resolution and design clarifications.<br> Participate in inspections, testing, commissioning and handover activities.<br> Education Bachelor's Degree in Architecture Chartered or professionally accredited status preferred (RIBA, ARB, ICE, IStructE, PMI, CIOB or equivalent).<br> Experience At least 10+ years of relevant experience.<br> Experience delivering large-scale sports and entertainment venues.<br> Proven track record working on stadiums, arenas, elite training centres, sports complexes or major public assembly buildings.<br> Experience within both client-side and PMC or Tier-1 conrtractors Experience managing international design teams and multidisciplinary consultants.<br> Major Project experience in the Middle East is highly desirable.<br> Exposure to FIFA World Cup, Olympic Games, AFC, Formula 1 or equivalent major sporting infrastructure programmes would be advantageous</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Purpose</strong></p><br><p>To manage the contact center agents and teams to ensure the operations process runs smoothly and as<br>
planned in order to resolve any customers compliments and enhance their satisfaction within the organization<br>
policy and procedures.</p><br><p><strong>Key Accountability Areas</strong></p><br><p>● To ensure desired customer delight by providing a satisfactory response to customer interaction.<br>
● Enhance the agreed targets and KPIs<br>
● Manage Customer Interactions through ticketing, Chats &amp; Non-Live cases &amp; outbound voice contact through his/her team for the various services.<br>
● Embody the spirit of excellence through team building, leadership people management skills<br>
● Identify areas of concern and under-performance in order to take corrective measures<br>
● Foster team member development through motivation and ensuring career advancements.<br>
● Provide hands-on assistance, share information proactively and troubleshoot for the team in case of problems both through direct intervention and mentoring.<br>
● Evolve more effective work process for improving customer interactions.<br>
● Constantly monitor &amp; review performance metrics to ensure the achievement of objectives.<br>
● To interface with respective work centers for the resolution of complaints.<br>
● Track &amp; ensure closure of complaints and agents’ behavior.<br>
● Handle Contact Center operations effectively to ensure constant performance achievements.<br>
● Identify relevant training needs of agents &amp; ensure effective implementation.<br>
● Effectively manage team operations.<br>
● Constantly login an take an agent role to update himself on customers’ needs<br>
● Manage his/her team quality through listening on a constant basis to the historical and live customer interactions.<br>
● Interface with IT/HR/ Training/Quality.<br>
● Collate data &amp; generate MIS report.<br>
● Handled all kinds of escalations on higher levels presented by clients and ensured resolving all kinds of complaints and client’s satisfaction<br>
● Responsible for monthly coaching for all his/her team members to deliver the monthly performance<br>
review form on time.<br>
● Monitor and report his/her team performance, attendance and quality and report the low performers to the CC manager and HRBP</p><br><p>● Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner<br>
● Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement<br>
● Promote to other employees within the organization the implementation and adherence to policies,<br>
procedures, processes, and instructions</p><br><p>● Follow daily operations relating to the job to ensure work continuity<br>
● Contribute to preparing timely and accurate reports that concern the line of work to meet the<br>
requirements, objectives, and standards<br>
● Ensure the satisfaction of both internal and external customers by addressing their needs in a<br>
courteous and timely manner</p><br><p>● Participate in the identification and recruitment of key talents for their respective Department<br>
● Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures</p><br><p>● Set performance objectives, provide necessary support, evaluate/appraise the team and provide<br>
regular feedback on performance<br>
● Uphold a high-performance working environment and promote the Organization’s Values</p><br><br>Qualifications<br><p><strong>Knowledge and Experience</strong></p><br><p>● 2-3 years of relevant experience<br>
● Good communication Skills.</p><br><p><strong>Education and Certifications</strong></p><br><p>● Bachelor Degree in a relevant field is required<br>
● Master’s degree in a relevant field is preferred</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About the Role</h3>
<p >Canasa is seeking a <strong >Dyna Truck Driver (Medium Duty)</strong> to join our team in the Eastern Province. This full-time role involves the local collection and transport of recyclable materials across Dammam, Al Khobar, and Al Jubail. The driver will operate medium-duty commercial trucks, ranging from * to 7T, to pick up materials from various sites and deliver them to processing facilities and customer locations.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Drive * to 7T Dyna trucks safely to manage daily collection routes and multi-stop deliveries throughout the Eastern Province.</li>
<li >Load, position, and secure recyclable materials such as polymers, light metals, paper, and electronics using appropriate restraints to prevent shifting or loss during transit.</li>
<li >Adhere strictly to Saudi Traffic Laws, speed limits, vehicle weight regulations, and Transport General Authority (TGA) road safety guidelines.</li>
<li >Conduct daily pre-trip and post-trip vehicle inspections, checking tires, oil, brakes, and lights. Maintain the cleanliness of the assigned Dyna truck and report any maintenance needs promptly.</li>
<li >Ensure all trip logs, delivery receipts, weight slips, and client sign-offs are accurately completed and submitted to dispatch.</li>
<li >Communicate effectively with dispatchers and site supervisors to adjust routes, manage road delays, and optimize daily schedules.</li>
</ul>
<h3 >Required Experience</h3>
<ul >
<li >Candidates should possess 2-5 years of experience in a similar driving role.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position based in the Eastern Province, covering Dammam, Al Khobar, and Al Jubail. The role involves regular driving and interaction with suppliers, commercial hubs, and industrial sites.</p>
<h3 >Application Process</h3>
<p >Salary information for this position will be disclosed during the interview process.</p>
<p>JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p><p>Role Purpose: We are currently looking for a Senior Cost Manager for one of our iconic projects in Riyadh. The successful candidate will be responsible for showing high levels of technical capability, sound commercial knowledge and a good understanding of the key drivers or cost and value; capturing and sharing knowledge and driving innovation in service.</p><p>What this job involves</p><ul><li>Provide support to cost and commercial support in the delivery of post-contract services.</li><li>Manage and update project budgets</li><li>Take suitable commercial meeting minutes</li><li>Use CostX, Excel and other Microsoft Office programmes to an advanced level</li><li>Work post-contract including; being strong in contract administration, comfortable on site walks with project teams, prepare cash flow reports, draft monthly payment recommendations and weekly commercial dashboards, managing variations and assist in closing out projects and claims / variations.</li></ul><p>Desired skills and experience for this</p><ul><li>10+ years of relevant working experience</li><li>Previous experience working in the Middle East, ideally in KSA</li><li>Degree in related subject (BSc Quantity Surveying)</li><li>MRICS would be advantageous but not essential.</li><li>Experience pre and post contract in project / programme delivery teams.</li></ul><p>Key Competencies:</p><ul><li>Expert negotiation and persuasion skills</li><li>Advanced analytical and problem-solving abilities</li><li>Exceptional attention to detail and accuracy</li><li>Strong written and verbal communication skills</li><li>Strategic thinking and business acumen</li><li>Conflict resolution and dispute management expertise</li><li>Ability to interpret complex legal and technical documents</li><li>Leadership and mentoring capabilities</li><li>Stakeholder management across multiple levels</li><li>Ethical decision-making and integrity</li><li>Ability to work under pressure and meet tight deadlines</li><li>Diplomatic approach to sensitive situations</li></ul><p>Location: On-site Riyadh, SAU</p><p>If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!</p><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><p><strong>Desired Candidate Profile</strong></p><p>10+ years of relevant working experience</p><p>Previous experience working in the Middle East, ideally in KSA</p><p>Degree in related subject (BSc Quantity Surveying)</p><p>MRICS would be advantageous but not essential.</p><p>Experience pre and post contract in project / programme delivery teams.</p><p>Key Competencies:</p><ul><li>Expert negotiation and persuasion skills</li><li>Advanced analytical and problem-solving abilities</li><li>Exceptional attention to detail and accuracy</li><li>Strong written and verbal communication skills</li><li>Strategic thinking and business acumen</li><li>Conflict resolution and dispute management expertise</li><li>Ability to interpret complex legal and technical documents</li><li>Leadership and mentoring capabilities</li><li>Stakeholder management across multiple levels</li><li>Ethical decision-making and integrity</li><li>Ability to work under pressure and meet tight deadlines</li><li>Diplomatic approach to sensitive situations</li></ul>
<p><br></p> <p> </p> <p> <b>Job Description: </b> </p> <p>The Compound Manager will provide unified leadership across all functions, including property management, facilities management (through FM integration), financial administration, leasing, customer experience, health & safety, compliance, and community engagement, whilst maintaining transparent, proactive communication with the client and delivering measurable performance against defined KPIs including 95%+ occupancy, 85%+ resident satisfaction (NPS), and cost control within approved budgets.</p> <p> </p> <p>The role is to report directly to the Senior Director- Head of Building Management-(PAMS). Representing the onsite PM team. This will involve leading and overseeing the quality assurance and quality control of the day-to-day property management services, operations, transitions management (which involves taking the building into a multi-let asset), in accordance with the best practices in the industry.</p> <p> </p> <p>The candidate shall be able to confidently oversee the provision of OPEX and CAPEX budgeting requirements, overview financial forecasts and P&L s; prepare and submit weekly, monthly, quarterly, and annual reports to the clients; the preparation of governance documents, property operations plan, guidelines, property regulations/rules, policies and procedures, procurement request for approvals, etc. The candidate shall be knowledgeable and confident enough to lead a team and consult with clients, tenants, and contractors, exercising good negotiation skills with experienced professionals in multinational organisations and international tenants.</p> <p> </p> <p>The candidate will be responsible for the maintenance and accuracy of the property management systems (CRM/BMS/CAFM) and ensure that the TFM service providers are keeping systems up to date and that the TFM staff receive training and advice on using the systems.</p> <p>The candidate will be responsible for liaising and advising the clients on changes to local law and legislation that may affect the operations of the property and seek approval and direction on implementing / cascading directives that will affect the day-to-day operations of the site.</p> <p> </p> <p> </p> <p> </p> <p> <b>Key Responsibilities</b> </p> <p> <b>1. Strategic Leadership & Stakeholder Management</b> </p> <ul> <li>Serve as the client s single point of contact for all operational, financial, and strategic matters relating to the compound.</li> <li>Develop and implement annual Property Operating Plans aligned with the client's investment objectives and Vision 2030 commitments.</li> <li>Maintain proactive, transparent communication with the leadership team through structured monthly, quarterly, and annual reporting cycles.</li> <li>Build and maintain professional relationships with key stakeholders including government ministries (MoMRA, Civil Defence, Ministry of Labour), local authorities (Riyadh Municipality), utilities, and community representatives.</li> <li>Lead annual business planning processes, incorporating market intelligence, demographic trends, and competitive positioning analysis to inform strategic decision-making.</li> <li>Represent JLL's values of teamwork, ethics, and excellence, ensuring the compounds brand reputation as Riyadh's premier residential destination.</li> </ul> <p> <b>2. Operational Excellence & Service Delivery</b> </p> <ul> <li>Oversee seamless integration of all property management functions (leasing, financial administration, resident services, community engagement) with facilities management operations (hard and soft FM services).</li> <li>Ensure consistent service quality across all touchpoints through standardized operating procedures, quality assurance programs, and mystery shopping validation.</li> <li>Implement and maintain comprehensive Property Operating Plan covering all operational aspects including HSE protocols, emergency response plans, business continuity plans, risk management frameworks, and performance measurement systems.</li> <li>Coordinate daily cross-functional alignment meetings with the Facility Manager, Property Manager, Finance Manager, Leasing Manager, and Community Engagement Manager to ensure unified service delivery.</li> <li>Conduct weekly site inspections and audits across residential units, amenity facilities, common areas, and landscaping to validate maintenance standards and identify improvement opportunities.</li> <li>Manage compound-wide delivery standards including cleaning protocols (BICSc standards), landscaping and irrigation management, pest control programs, waste management and recycling initiatives, and security operations.</li> </ul> <p><br></p>
<p>Role Purpose To lead the provision, implementation, integration, and lifecycle management of the organization's CNS infrastructure platforms, ensuring a secure, resilient, and high-availability environment that supports CNS systems for safe air navigation operations. Ensure CNS infrastructure solutions are delivered and managed in compliance with approved architecture standards, cybersecurity requirements, and applicable regulatory requirements within the set KPIs, agreed budgets, and adopted policies and procedures.</p><p>Knowledge and Experience</p><p>Minimum 6 years of experience in CNS Architecture or related field is required.</p><p>Education and Certifications</p><p>Bachelor s degree in Engineering or equivalent is required.</p><p>Technical Certification in CNS/ATM systems or Network/Server administration is required.</p><p>Key Accountability Areas</p><p>Key Activities</p><p>Infrastructure Engineering</p><p>Lead infrastructure engineering planning activities, including engineering feasibility assessments, technology planning, and infrastructure optimization to support current and future operational requirements.</p><p>Translate approved architecture designs into detailed infrastructure engineering plans and implementation priorities.</p><p>Lead the development and periodic update of CNS infrastructure engineering manuals, technical procedures, and engineering practices.</p><p>Drive continuous improvement in infrastructure engineering methodologies, technical practices, and engineering processes.</p><p>Identify infrastructure engineering risks and recommend mitigation measures to ensure resilient, secure, and sustainable infrastructure solutions.</p><p>Identify opportunities to improve infrastructure scalability, resilience, performance, and operational efficiency through modern technologies and engineering best practices.</p><p>Infrastructure Configuration Management</p><p>Lead the development and maintenance of infrastructure configuration management practices, configuration baselines, and technical documentation.</p><p>Validate infrastructure configurations to ensure compliance with approved architecture standards, cybersecurity requirements, and technical specifications.</p><p>Ensure infrastructure configuration changes are controlled, documented, and maintained throughout the infrastructure engineering lifecycle.</p><p>Infrastructures Delivery & Integration</p><p>Lead the development of infrastructure implementation and deployment plans based on approved High-Level Designs (HLDs) and Low-Level Designs (LLDs).</p><p>Lead the implementation, integration, and technical deployment of CNS infrastructure in accordance with approved architecture, engineering standards, and project requirements.</p><p>Validate infrastructure implementation readiness and technical compliance prior to infrastructure delivery.</p><p>Monitor infrastructure implementation progress, technical dependencies, and engineering deliverables to ensure successful project execution.</p><p>Lead the technical review of Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), commissioning activities, and technical handover readiness.</p><p>Lead and facilitate internal and external technical audits related to infrastructure implementation and ensure compliance with cybersecurity, ICAO, GACAR, SANS, and other applicable regulatory requirements.</p><p>Infrastructure Lifecycle Management</p><p>Lead infrastructure lifecycle planning activities, including capacity planning, technology refresh, lifecycle optimization, and technology obsolescence management.</p><p>Develop lifecycle infrastructure strategies to ensure long-term availability, scalability, resilience, and sustainability of CNS infrastructure.</p><p>Evaluate infrastructure lifecycle performance and recommend modernization, upgrade, and replacement initiatives.</p><p>Provide technical leadership in lifecycle investment planning, infrastructure cost estimation, and vendor technical evaluations.</p><p>Lead infrastructure resource planning to support engineering activities and long-term infrastructure sustainability.</p><p>Oversee infrastructure procurement planning, PR and PO activities, and vendor coordination to ensure timely acquisition and delivery of infrastructure solutions.</p><p>Policies, Processes and Procedures</p><p>Support in monitoring day-to-day activities to ensure compliance with stipulated policies and procedures</p><p>Contribute to the identification of opportunities for continuous improvement of systems and processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement</p><p>People Management</p><p>Actively participate in on-the-job training, mentoring and coaching of subordinates</p><p>Provide clear direction, prioritize tasks, assign and delegate responsibility and monitor the workflow</p><p>Promote a high-performance working environment embracing SANS s values'</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 6 years of experience in CNS Architecture or related field is required.</li><li>Bachelor s degree in Engineering or equivalent is required.</li><li>Technical Certification in CNS/ATM systems or Network/Server administration is required.</li></ul>
<p>The Senior Manager - Technical Design Management will lead and oversee the technical design development of major sports infrastructure assets including stadiums, multipurpose arenas, elite performance centres, training facilities, and associated sports-related developments.</p> <p>The role acts as the technical authority throughout the design lifecycle, ensuring all sports assets achieve the highest standards of architectural, engineering, operational and sporting excellence while meeting project objectives relating to quality, programme, cost, sustainability and future operational performance.</p> <p>Working closely with Development, Delivery, Asset Management, specialist sports consultants, governing bodies and Lead Design Consultants (LDCs), the role will ensure that designs are fully coordinated, compliant with international sports standards, and capable of delivering world-class athlete and spectator experiences.</p> Key Responsibilities Technical Design Leadership <ul> <li>Lead multidisciplinary technical design management activities across stadiums, arenas, training facilities and sports complexes.</li> <li>Provide technical oversight of architectural, structural, civil, MEP, sports systems and specialist consultant deliverables.</li> <li>Ensure design solutions align with project objectives, operational requirements, asset strategies and business case expectations.</li> <li>Act as the primary technical interface between development teams, consultants, contractors and operators.</li> <li>Drive design excellence across all project stages from concept through detailed design and construction support.</li> </ul> Design Management & Coordination <ul> <li>Manage and coordinate Lead Design Consultants and specialist designers throughout the project lifecycle.</li> <li>Chair and lead technical design workshops, design reviews and coordination meetings.</li> <li>Ensure integration between architecture, structure, MEP, technology, security, crowd management, sports operations and venue-specific systems.</li> <li>Monitor consultant performance against contractual obligations, deliverables and programme milestones.</li> <li>Establish clear design governance processes and reporting mechanisms.</li> </ul> Sports Venue Expertise <ul> <li>Ensure designs comply with requirements of FIFA, AFC, IOC, FIBA, World Athletics and other relevant international sports federations.</li> <li>Review venue planning, spectator circulation, hospitality, player facilities, broadcast requirements and operational infrastructure.</li> <li>Support the development of design briefs and technical requirements for sports assets.</li> <li>Provide subject matter expertise relating to sports venue planning, operations and major event readiness.</li> <li>Review and challenge design proposals to maximise functionality, operational efficiency and fan experience.</li> </ul> Technical Review & Assurance <ul> <li>Lead technical reviews of design submissions, drawings, reports, BIM models and specifications.</li> <li>Ensure designs meet all relevant codes, regulations, accessibility requirements and life-safety standards.</li> <li>Implement quality assurance processes to maintain consistency and compliance throughout design development.</li> <li>Identify design risks and coordinate mitigation strategies.</li> <li>Review value engineering proposals without compromising operational functionality or design intent.</li> </ul> Stakeholder Management <ul> <li>Collaborate with Development, Delivery, Commercial, Asset Management and Operations teams.</li> <li>Engage with governing bodies, operators, end users and specialist sports consultants.</li> <li>Present technical recommendations and project updates to senior leadership and executive stakeholders.</li> <li>Support alignment between project objectives and long-term operational requirements.</li> </ul> Construction & Delivery Support <ul> <li>Provide technical support during procurement, tender evaluation and contractor appointment processes.</li> <li>Review contractor design submissions during Design & Build stages where applicable.</li> <li>Support site teams with technical issue resolution and design clarifications.</li> <li>Participate in inspections, testing, commissioning and handover activities.</li> </ul><p><strong>Desired Candidate Profile</strong></p>Education <ul> <li>Bachelor's Degree in Architecture</li> <li>Chartered or professionally accredited status preferred (RIBA, ARB, ICE, IStructE, PMI, CIOB or equivalent).</li> </ul> Experience <ul> <li>At least 10+ years of relevant experience.</li> <li>Experience delivering large-scale sports and entertainment venues.</li> <li>Proven track record working on stadiums, arenas, elite training centres, sports complexes or major public assembly buildings.</li> <li>Experience within both client-side and PMC or Tier-1 conrtractors</li> <li>Experience managing international design teams and multidisciplinary consultants.</li> <li>Major Project experience in the Middle East is highly desirable.</li> <li>Exposure to FIFA World Cup, Olympic Games, AFC, Formula 1 or equivalent major sporting infrastructure programmes would be advantageous</li> </ul>
<h2 class="h5">Job description</h2>
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<span>The Senior Manager - Technical Design Management will lead and oversee the technical design development of major sports infrastructure assets including stadiums, multipurpose arenas, elite performance centres, training facilities, and associated sports-related developments.<br> The role acts as the technical authority throughout the design lifecycle, ensuring all sports assets achieve the highest standards of architectural, engineering, operational and sporting excellence while meeting project objectives relating to quality, programme, cost, sustainability and future operational performance.<br> Working closely with Development, Delivery, Asset Management, specialist sports consultants, governing bodies and Lead Design Consultants (LDCs), the role will ensure that designs are fully coordinated, compliant with international sports standards, and capable of delivering world-class athlete and spectator experiences.<br> Key ResponsibilitiesTechnical Design Leadership Lead multidisciplinary technical design management activities across stadiums, arenas, training facilities and sports complexes.<br> Provide technical oversight of architectural, structural, civil, MEP, sports systems and specialist consultant deliverables.<br> Ensure design solutions align with project objectives, operational requirements, asset strategies and business case expectations.<br> Act as the primary technical interface between development teams, consultants, contractors and operators.<br> Drive design excellence across all project stages from concept through detailed design and construction support.<br> Design Management & Coordination Manage and coordinate Lead Design Consultants and specialist designers throughout the project lifecycle.<br> Chair and lead technical design workshops, design reviews and coordination meetings.<br> Ensure integration between architecture, structure, MEP, technology, security, crowd management, sports operations and venue-specific systems.<br> Monitor consultant performance against contractual obligations, deliverables and programme milestones.<br> Establish clear design governance processes and reporting mechanisms.<br> Sports Venue Expertise Ensure designs comply with requirements of FIFA, AFC, IOC, FIBA, World Athletics and other relevant international sports federations.<br> Review venue planning, spectator circulation, hospitality, player facilities, broadcast requirements and operational infrastructure.<br> Support the development of design briefs and technical requirements for sports assets.<br> Provide subject matter expertise relating to sports venue planning, operations and major event readiness.<br> Review and challenge design proposals to maximise functionality, operational efficiency and fan experience.<br> Technical Review & Assurance Lead technical reviews of design submissions, drawings, reports, BIM models and specifications.<br> Ensure designs meet all relevant codes, regulations, accessibility requirements and life-safety standards.<br> Implement quality assurance processes to maintain consistency and compliance throughout design development.<br> Identify design risks and coordinate mitigation strategies.<br> Review value engineering proposals without compromising operational functionality or design intent.<br> Stakeholder Management Collaborate with Development, Delivery, Commercial, Asset Management and Operations teams.<br> Engage with governing bodies, operators, end users and specialist sports consultants.<br> Present technical recommendations and project updates to senior leadership and executive stakeholders.<br> Support alignment between project objectives and long-term operational requirements.<br> Construction & Delivery Support Provide technical support during procurement, tender evaluation and contractor appointment processes.<br> Review contractor design submissions during Design & Build stages where applicable.<br> Support site teams with technical issue resolution and design clarifications.<br> Participate in inspections, testing, commissioning and handover activities.<br> Education Bachelor's Degree in Architecture Chartered or professionally accredited status preferred (RIBA, ARB, ICE, IStructE, PMI, CIOB or equivalent).<br> Experience At least 10+ years of relevant experience.<br> Experience delivering large-scale sports and entertainment venues.<br> Proven track record working on stadiums, arenas, elite training centres, sports complexes or major public assembly buildings.<br> Experience within both client-side and PMC or Tier-1 conrtractors Experience managing international design teams and multidisciplinary consultants.<br> Major Project experience in the Middle East is highly desirable.<br> Exposure to FIFA World Cup, Olympic Games, AFC, Formula 1 or equivalent major sporting infrastructure programmes would be advantageous</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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2+ years </div>
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Bachelor's degree / higher diploma </div>
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<p>Position Summary</p><p>The Service Advisor is the primary customer touchpoint within the aftersales journey, owning the end-to-end service experience from vehicle reception to final delivery.</p><p>The role is accountable for accurate diagnosis intake, transparent estimates, timely communication, and the achievement of service revenue, value-added sales, and customer satisfaction targets. A high-performing Service Advisor combines strong technical understanding with commercial awareness and customer relationship skills to drive both workshop profitability and customer loyalty.</p><p>By ensuring smooth coordination between customers, workshop operations, parts, and warranty teams, the Service Advisor plays a critical role in improving NPS, increasing retention, and protecting the dealership’s aftersales reputation.</p><p>Key Responsibilities</p><p>Customer Reception & Job Intake</p><p>• Greet customers professionally, understand vehicle concerns accurately, and conduct a complete vehicle walk-around inspection during reception</p><p>• Prepare detailed Repair Orders (ROs) with clear job descriptions, transparent estimates, expected completion timelines, and customer approvals</p><p>• Identify additional repair requirements proactively and recommend value-added services aligned with OEM service intervals and vehicle condition</p><p>• Ensure proper documentation of customer complaints, service history, and technical observations to support workshop efficiency and repair quality</p><p>Workshop Coordination & Job Follow-Up</p><p>• Coordinate closely with Workshop Supervisors and Technicians to monitor repair progress against promised delivery timelines</p><p>• Obtain customer approval for any additional repairs identified during workshop diagnosis before work commencement</p><p>• Maintain proactive communication with customers regarding job progress, delays, revised estimates, and final delivery scheduling</p><p>• Monitor work-in-progress (WIP) and ensure no unnecessary delays or aging repair orders impact customer satisfaction or workshop efficiency</p><p>Revenue Generation & Value-Added Sales</p><p>• Achieve monthly targets for labour sales, parts revenue, and value-added products such as tyres, batteries, accessories, and service contracts</p><p>• Promote menu pricing, service packages, and OEM-recommended preventive maintenance plans during every customer interaction</p><p>• Maximize service retention and upselling opportunities while maintaining customer trust and service transparency</p><p>• Support conversion of warranty, insurance, and fleet business in line with company commercial and operational guidelines</p><p>Customer Experience & Retention</p><p>• Personally hand over completed vehicles to customers, explaining the work completed, invoice details, and future service recommendations</p><p>• Conduct post-service follow-up calls within agreed timelines to confirm customer satisfaction and resolve outstanding concerns</p><p>• Handle customer complaints professionally and coordinate with the Service Manager to resolve escalations while protecting NPS / CSV performance</p><p>• Build strong customer relationships that support repeat business, retention, and positive dealership reputation</p><p>Administration & Compliance</p><p>• Maintain accurate customer records, service history, Repair Orders, and warranty claims within the Dealer Management System (DMS)</p><p>• Follow up on credit customer payments and ensure receivables are collected within agreed commercial terms</p><p>• Ensure compliance with OEM warranty policies, audit requirements, and dealership operational standards</p><p>• Support service campaigns, recalls, and service reminders in coordination with CRM and Aftersales teams</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Educational Requirements</p><p>• Diploma or Bachelor’s Degree in Automotive, Mechanical Engineering, or a related discipline</p><p>• Technical automotive certifications are considered an advantage</p><p>Experience Requirements</p><p>• Minimum 2–5 years of experience as a Service Advisor within a reputable franchised automotive dealership</p><p>• Hands-on experience managing customer-pay, warranty, insurance, and fleet service transactions in high-volume workshop operations</p><p>Technical Skills</p><p>• Strong technical understanding of vehicle systems sufficient to identify customer concerns accurately during reception and service consultation</p><p>• Proficiency in Dealer Management Systems (DMS) such as SAP, Kerridge, Autoline, or equivalent dealership platforms</p><p>• Familiarity with OEM warranty portals, service campaigns, appointment systems, and Electronic Parts Catalogues (EPC)</p><p>• Strong command of Microsoft Office applications, particularly Excel and Outlook</p><p>• Bilingual fluency in Arabic and English (written and spoken) is essential for the KSA market</p></div>