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<h3 >About the Role</h3>
<p >Carrefour Saudi Arabia (Majid Al Futtaim) is seeking a <strong >Customer Care Representative</strong> to join its team in Riyadh. This full-time position is designed for individuals with 0-1 years of experience who are eager to contribute to a dynamic customer service environment and support the company's growth objectives.</p> <h3 >Role Purpose</h3>
<p >The Customer Care Representative plays a key role in maximizing company sales growth and profitability. This is achieved by ensuring the smooth execution of daily routines, contributing to the development and performance of associates, and consistently meeting customer expectations through effective and efficient service delivery.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Communicate all personnel, operational, and product-related issues to the appropriate Contact Center supervisor or manager.</li>
<li >Process all customer requests accurately and efficiently.</li>
<li >Focus on meeting customer expectations by utilizing all available resolution options.</li>
<li >Communicate pertinent information effectively to all Contact Center associates.</li>
<li >Engage effectively and efficiently with all company associates and external business contacts.</li>
<li >Actively participate in regular team meetings and leadership meetings, as required.</li>
<li >Promote a strong sense of teamwork by collaborating safely, effectively, respectfully, and efficiently with all associates.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >0-1 years of relevant professional experience.</li>
</ul> <h3 >Work Setting</h3>
<p >This is a <strong >full-time</strong> position based in <strong >Riyadh</strong>, Saudi Arabia, operating within the Contact Center environment of Carrefour Saudi Arabia (Majid Al Futtaim).</p> <h3 >Application Information</h3>
<p >Candidates who meet the specified requirements are encouraged to apply. Further details regarding the application process will be provided to suitable applicants.</p>
<h2 class="h5">Job description</h2>
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<p>We are seeking a B2B Field Sales Representative to work on attracting and expanding the client base from corporate and institutional sectors, building long-term business relationships, and achieving monthly and annual sales targets.</p><p>The role includes identifying new clients, conducting field visits, presenting technical and financial proposals, negotiating with clients, and ensuring the fulfillment of agreements and contracts.</p><p>Key responsibilities also involve monitoring post-sale client satisfaction, submitting regular reports on visits, sales, market conditions, and competitors, and ensuring compliance with company policies and procedures.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Researching and acquiring new clients from corporate and institutional sectors and presenting the company's services to them.</p><p>• Conducting field visits to potential clients and building long-term professional relationships.</p><p>• Presenting technical and financial proposals and explaining the company's services and solutions.</p><p>• Negotiating with clients and finalizing agreements and contracts.</p><p>• Achieving monthly and annual sales targets.</p><p>• Following up with clients post-sale to ensure their satisfaction and continued engagement.</p><p>• Submitting regular reports on visits, sales, available opportunities, market conditions, and competitors.</p><p>• Monitoring entitlements and payments in coordination with the relevant management.</p><p>• Adhering to company policies and procedures related to pricing and contracts.</p><p>• Coordinating with marketing and technical support teams to address client needs.</p><p>Requirements and Qualifications:</p><p>• Bachelor's degree in Business Administration, Marketing, or a related field.</p><p>• Experience of 1 to 3 years in B2B field sales.</p><p>• Preferred experience in the information technology or telecommunications sector.</p><p>• Strong negotiation and persuasion skills with the ability to build relationships.</p><p>• Ability to achieve sales targets and work under pressure.</p><p>• Good knowledge of the Saudi market and target sectors.</p><p>• Proficiency in Microsoft Office.</p><p>• Familiarity with Customer Relationship Management (CRM) systems is preferred.</p><p>• Excellent communication and interpersonal skills.</p><p>• Initiative and ability to manage time effectively.</p></div>
Position Title: Sales Development Representative<br>Department: Business Development<br>Location: Jeddah, Saudi Arabia (onsite)<br>Employment Type: Full-Time<br>Work Days: Sunday to Thursday<br>Work Hours: 9:00 AM to 6:00 PM<br>About the Role As a Sales Development Representative at SPEEDFORCE DIGITAL, you will be the first point of contactbetween the company and potential clients. Your job is to research relevant Saudi/GCC companies, identifythe correct decision-makers, run professional outreach, and book qualified meetings. Proposal discussions,negotiation, and closing are handled by management, so your focus stays on building a strong pipeline ofreal conversations with the right people<br><br>Key Responsibilities Research relevant Saudi/GCC companies that may require SPEEDFORCE DIGITAL services Identify correct decision-makers and key influencers within target companies Run targeted outbound prospecting through Linked In, phone calls, Whats App, cold email, andpersonalized follow-ups Book and prepare meetings with relevant decision-makers for management Maintain accurate records in the CRM, including outreach activity, notes, meeting status, and next steps Coordinate with management to support deal progression after meetings are booked Participate in sales training, AI tool workshops, role-plays, and weekly reviews<br><br>Requirements:<br><br>1 to 3+ years of sales or business development experience; B2B sales strongly preferred, and services,tech, or agency background is a plus Based in Jeddah and legally eligible to work in Saudi Arabia (Saudi national or transferable iqama) Strong English and Arabic communication skills Confident with cold calling, Linked In outreach, and disciplined follow-up Familiarity with CRM tools (Pipedrive, Hub Spot, Salesforce, or similar) is a plus Comfortable using AI tools for research and communication A self-starter mindset with the discipline to hit daily activity and monthly meeting targets
About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Service Representative to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.
About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Support Representative (Remote) to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.
To support the continued growth of VMD Livestock Pharma / Biové-brand (part of Orion Animal Health), we are looking for a Technical Representative – Livestock for the Middle East region.<br>Please note that this opportunity does not involve direct employment with Orion Animal Health. The successful candidate will provide services through an external service provider arrangement or, where applicable, a consultancy agreement.<br>About your role<br>As Technical Representative, you provide technical expertise and act as a trusted partner supporting VMD Livestock Pharma / Biové-brand activities across the Middle East. Your primary focus will be on poultry and ruminants, delivering high-level technical guidance to customers, distributors, and key stakeholders. You combine strong veterinary expertise with regional market knowledge to support growth and innovation in the livestock sector.<br>This is a primarily technical role, complemented by a commercial dimension. You are energized by sharing expertise, building credibility, and fostering long-term, trust-based relationships. In your region, you act as a trusted technical partner for VMD / Biové-brand, supporting customers, distributors, and stakeholders through your expertise and market knowledge. You contribute to the technical credibility and quality of support provided within the region while ensuring alignment with agreed objectives and priorities.<br>Your work covers the wider Middle East region, providing on-site technical support and engaging directly with partners who rely on your guidance. This is a field-based role with frequent travel, with the final location to be agreed upon during the interview process. The scope of the assignment may evolve depending on regional developments and business needs. Please note that relocation costs will not be covered.<br>Your key responsibilities<br>Act as the primary technical contact for VMD Livestock Pharma / Biové-brand in the Middle East and provide high-level technical support to customers and partners. Identify and prospect new leads, targeting high-impact end users in the livestock sector. Build, maintain and further develop long-term relationships with key customers and distributors. Act as an ambassador for the VMD / Biové-brand, strengthening trust, visibility and brand reputation in the region. Through your close interaction with customers and partners, provide valuable market insights and technical expertise that support the continued development of the region. Organise and deliver technical workshops, seminars, round tables and training sessions. Represent the company at local fairs, exhibitions and industry events. Support marketing initiatives and contribute to regional growth strategies. Monitor market trends and developments within your region. Travel extensively to support customers and partners, operating independently with a high level of professional responsibility and expertise.<br>For this assignment, you will collaborate closely with the Regional Export Manager to align on regional priorities, exchange market insights, and support agreed business objectives.<br>What this assignment offers<br>A high-impact technical assignment with significant autonomy and responsibility. A strong platform to act as a key regional representative within Animal Health. The opportunity to collaborate with experienced international teams. A long-term assignment with visibility and impact in a growing region.<br>Our expectations<br>You are a technically driven professional who gains energy from sharing expertise and building durable partnerships. You are comfortable operating independently in a regional environment and take ownership of your commitments and deliverables.<br>You bring:<br>A Veterinary degree (DVM or equivalent) – mandatory. Proven experience in livestock animal health, particularly in poultry and ruminants, including antibiotics. Solid knowledge of the Middle East animal health market and its dynamics. An existing network within the region, with the ability to further develop and expand relationships. Fluent in English and Arabic; additional languages such as French or regional dialects are a strong asset. Strong technical credibility combined with commercial awareness.<br>You are someone who<br>Is recognized as a reliable and trusted partner in the field. Communicates clearly and convincingly, translating complex technical topics into practical insights. Represents the VMD / Biové-brand and its solutions with professionalism and integrity. Is proactive, self-driven and comfortable operating independently. Enjoys working in a regional environment with frequent travel and direct customer interaction.<br>Contract arrangement<br>This opportunity does not constitute a direct employment contract with Orion Animal Health. The collaboration will be structured through an external service provider arrangement or, where applicable, a consultancy agreement, depending on the candidate’s location and applicable local regulations.<br>How to apply and additional information<br>Please submit your resume together with a short overview of your relevant experience, regional expertise, and interest by 31/07/2026If you have any questions regarding this opportunity or the collaboration model, please contact Casper Soors.<br>Your application will be handled discreetly and in compliance with GDPR.
About the Company:<br>Extensya is one of the leading companies in operating and managing call centers in the Middle East. It provides customer support services to several major companies and organizations across various sectors.<br>Job Title: Call Center Representative. Location: On-site at Extensya offices in Riyadh. Reports to: Call Center Supervisor. Working Days: 5 days per week.<br>Work Schedule: Weekly rotating shifts.<br>Key Responsibilities:• Answer incoming calls and handle customer inquiries professionally.• Provide accurate information about products or services.• Resolve customer issues and complaints efficiently.• Record customer interactions, transactions, and feedback in the system.• Escalate complex issues to the appropriate department when necessary.• Achieve performance targets such as call handling time and customer satisfaction.• Follow communication scripts and company policies during customer interactions.• Participate in training sessions to improve product knowledge and communication skills.<br>Qualifications:• High school diploma or equivalent.• Advanced English language skills (ability to handle calls in both Arabic and English).• Excellent verbal communication skills.• Basic computer and typing skills.
Company Description AHTARAFION is a Saudi business services company that supports local and international organizations in establishing, operating, and growing in Saudi Arabia. The company provides services in company formation, government relations and portal support, HR support, recruitment, and corporate mobility. Clients engage AHTARAFION for its focus on practical execution, clear processes, and reliable support. The team helps businesses navigate key operational and compliance requirements in the Kingdom, enabling efficient and sustainable growth.<br>Role Description Our client, a company specialized in electrical power tools and construction equipment, is looking for a Showroom Sales Representative to assist customers, promote products, support showroom sales activities, and provide a professional customer experience.<br>Requirements0–3 years of experience in sales, retail, showroom sales, or a related field. High school diploma or above. Decent command of English. Good computer skills. Good communication and customer service skills. Ability to understand customer requirements and recommend suitable products. Interest in power tools, construction equipment, or technical products is an advantage.
Company Description AHTARAFION is a Saudi business services company that supports local and international organizations in establishing, operating, and growing in Saudi Arabia. The company provides services in company formation, government relations and portal support, HR support, recruitment, and corporate mobility. Clients engage AHTARAFION for its focus on practical execution, clear processes, and reliable support. The team helps businesses navigate key operational and compliance requirements in the Kingdom, enabling efficient and sustainable growth.<br>Role Description Our client, a company specialized in electrical power tools and construction equipment, is looking for a Showroom Sales Representative to assist customers, promote products, support showroom sales activities, and provide a professional customer experience.<br>Requirements0–3 years of experience in sales, retail, showroom sales, or a related field. High school diploma or above. Decent command of English. Good computer skills. Good communication and customer service skills. Ability to understand customer requirements and recommend suitable products. Interest in power tools, construction equipment, or technical products is an advantage.
Smart Health is expanding into the Saudi market!<br>With more than 10 years of experience in Kuwait’s medical aesthetics industry, Smart Health is looking for a talented, ambitious, and highly motivated Senior Medical Sales Representative to help establish and grow our business in Riyadh.<br>Key responsibilities:<br>* Promote our medical aesthetic products to dermatologists, plastic surgeons, aesthetic clinics, and other healthcare professionals.* Develop strong relationships with key opinion leaders and decision-makers.* Identify new business opportunities and build a strong customer base in Riyadh.* Achieve agreed sales targets and prepare regular sales forecasts and reports.* Conduct product presentations, demonstrations, and follow-up visits.* Monitor market trends, competitor activities, and customer needs.* Support workshops, conferences, product launches, and educational events.* Coordinate with management to develop and execute the Saudi market-entry strategy.<br>Candidate requirements:<br>* Minimum 3–5 years of medical sales experience.* Proven experience in the aesthetics, dermatology, skincare, fillers, injectables, or aesthetic-device industry.* Established professional network among dermatologists and aesthetic clinics in Riyadh.* Strong record of achieving sales targets and developing new accounts.* Excellent communication, presentation, negotiation, and relationship-building skills.* Self-motivated, entrepreneurial, and comfortable helping build a new market from the early stage.* Good command of Arabic and English.* Bachelor’s degree in pharmacy, medical sciences, or a related field is preferred.* Valid Saudi driving licence and access to a car.<br>What we offer:<br>* The opportunity to join an established company during its expansion into Saudi Arabia.* Competitive salary and performance-based incentives.* Professional product training and management support.* Strong potential for career growth as the Saudi team expands.<br>If you have strong aesthetics experience in Riyadh and want to play an important role in building a growing business, we would be pleased to hear from you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced Sales and Marketing Representative to contribute to our team and assist in business development and increasing sales.</p><p>Responsibilities include engaging with clients, preparing technical and financial proposals, and demonstrating strong negotiation skills.</p><p>The ideal candidate will have a solid understanding of the local market and competitors, along with the ability to build lasting relationships.</p><p>Proficiency in Microsoft Office and the ability to work under pressure are essential.</p><p>Additional requirements include experience in the Riyadh area, a valid driving license, and the capability to travel to client sites.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>2-4 years of experience in sales within the construction projects sector.</p><p>Experience in dealing with clients and projects (B2B).</p><p>Knowledge of the local (Saudi) market and competitors.</p><p>Experience in preparing technical and financial proposals.</p><p>Strong negotiation and persuasion skills.</p><p>Excellent communication and relationship-building abilities.</p><p>Proficient in Microsoft Office.</p><p>Time management and ability to work under pressure.</p><p>Professional presentation and evaluation skills.</p><p>Additional requirements include experience in the Riyadh area.</p><p>Valid driving license.</p><p>Ability to travel and visit sites and clients.</p><p>Having a car is preferred.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role We are seeking a dedicated and customer-oriented Customer Service Representative to join our growing remote team. As the first point of contact for our customers, you will play a key role in delivering exceptional service, resolving inquiries, and creating positive customer experiences across phone, email, and live chat channels. This opportunity is ideal for someone who enjoys helping others, communicating effectively, and finding solutions in a fast-paced, customer-focused environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications Required</h2><ul><li>1 2 years of experience in customer service, customer support, or a related role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving, critical-thinking, and conflict-resolution abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Self-motivated, dependable, and comfortable working independently in a remote setting.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent.</li></ul><h2>Preferred</h2><ul><li>Experience working with CRM systems and customer support software.</li><li>Customer service certifications, training, or related education.</li><li>Previous experience in a remote work environment.</li></ul><p></p></section>
Job Summary<br>The Sales Representative is responsible for executing sales strategies and achieving quarterly and annual sales targets. The role also involves engaging with clients to present available land opportunities through sales presentations and demonstrations, negotiating and closing deals, and managing customer relationships to maximize future sales opportunities and ensure customer satisfaction.<br>ROLES & RESPONSIBILITIES<br>Achieve approved quarterly and annual sales targets. Execute approved sales plans and programs to attract prospective customers and maximize sales opportunities. Communicate with customers through various channels, including telephone, digital platforms, and face-to-face meetings. Deliver professional sales presentations and explain the investment advantages and value proposition of available land opportunities. Coordinate and follow up with relevant departments to complete sales processes and ensure the efficient closing of transactions. Build and maintain long-term professional relationships with existing and prospective customers to support future sales opportunities. Handle customer inquiries, feedback, and complaints effectively, and provide appropriate solutions to ensure customer satisfaction. Prepare and submit periodic reports to the Sales and Marketing Manager, including sales performance indicators, completed transactions, and updates on prospective customers. Maintain and regularly update customer records to ensure the accuracy and integrity of information. Document customer feedback and recommendations and utilize them to improve products and services. Monitor and analyse competitors’ offerings and pricing and provide relevant observations and recommendations. Track and assess real estate market trends and developments, identifying potential opportunities and challenges. Collaborate with the Marketing team in developing and implementing promotional campaigns and marketing initiatives that support the achievement of sales objectives.<br>QUALIFICATIONS<br>Minimum Education Required<br>Diploma or bachelor’s degree in business administration, Marketing or equivalent.<br>Professional Certifications Required FAL License – Real estate brokerage.<br>Years of experience are required. Minimum of 2 years of experience in real estate sales.
Customer Service Representative | Riyadh We are currently partnered with a global cybersecurity client who is rapidly expanding and looking for a strong customer service representative based in Riyadh.<br>This is a great opportunity for someone with a strong customer service background who enjoys working in a fast-paced, technology-focused environment and is comfortable managing both customers and operational processes.<br>Responsibilities:You’ll be responsible for delivering a high level of customer service while supporting day-to-day operational activities, including:• Managing and monitoring customer tickets through a service management platform• Following up on escalated tickets and ensuring timely resolution• Preparing and sharing regular service reports• Conducting customer and attendee courtesy calls• Reviewing registrations and preparing registration reports• Supporting customer/student access and resolving issues• Following up with unpaid registrations where required• Coordinating with internal Business Development teams on customer requests• Preparing and distributing joining instructions• Preparing attendance records for events and programmes• Monitoring customer satisfaction and escalating issues where appropriate• Supporting the development and improvement of customer service processes• Helping categorise recurring issues and improve internal feedback processes<br>IMPORTANT: The role involves regular interaction with customers, internal teams, instructors, service providers and other stakeholders, so strong communication and organisation skills are essential.<br>Requirements:2-4 years' experience in a customer service role (Phone/office based customer service) Experience within the technology industry Strong understanding of customer service processes and operations Excellent communication and stakeholder management skills Comfortable managing escalations and working in a fast-paced environment Strong organisational skills and attention to detail Ability to work effectively within a diverse, multicultural team Strong ownership and a proactive approach to problem solving A Bachelor's degree in Business Administration or Computer Science is required<br>Systems: Odoo – advanced user, Salesforce – intermediate user, Microsoft Office – advanced user
<h3 >About the Role</h3>
<p >Nestlé is seeking a <strong >Sales Representative MT</strong> to join its team in Makkah, covering Jeddah and Makkah. This full-time role focuses on achieving sales targets within Modern Trade (MT) accounts by ensuring excellent execution of product availability, visibility, pricing, and promotions. The Sales Representative will also be responsible for building and maintaining strong customer relationships.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Ensure full product availability, including new product launches (NPL), across all assigned Modern Trade accounts.</li>
<li >Prevent out-of-stock situations through effective replenishment and order management.</li>
<li >Achieve assigned sales targets in volume, value, and distribution.</li>
<li >Execute in-store activities, promotions, planograms, and visibility executions according to commercial guidelines.</li>
<li >Collect and manage purchase orders, following up to ensure timely and accurate uploading into the SAP system.</li>
<li >Monitor and report competitor activities, including pricing, promotions, and product launches.</li>
<li >Maintain an accurate and updated customer database and sales documentation.</li>
<li >Prepare and submit regular performance reports, including sales versus targets, KPIs, and market feedback.</li>
<li >Identify business growth opportunities within assigned Modern Trade accounts.</li>
<li >Drive on-time payment collection in accordance with approved credit terms.</li>
<li >Ensure all sales activities comply with company policies, standards, and trade agreements.</li>
<li >Uphold the company’s commitment to quality, safety, and ethical business practices during all field operations.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >0-1 year of relevant experience.</li>
</ul>
<h3 >Working at Nestlé</h3>
<p >Joining Nestlé Waters means becoming part of a team dedicated to excellence, integrity, and customer trust. The company values performance, collaboration, and continuous improvement, empowering its employees to deliver results.</p>
<h3 >Career Development</h3>
<ul >
<li >Opportunities for career development.</li>
<li >A culture centered on respect, diversity, equity, and inclusion.</li>
<li >An international environment that supports learning, development, and growth.</li>
<li >The chance to represent globally trusted brands with local impact.</li>
</ul>
<h3 >Application Information</h3>
<p >This is a full-time position. Salary details will be disclosed during the recruitment process.</p>
<h3 >About the Role</h3>
<p >Nestlé is seeking a <strong >Sales Representative MT</strong> to join its team in Makkah, covering Jeddah and Makkah. This full-time role focuses on achieving sales targets within Modern Trade (MT) accounts by ensuring excellent execution of product availability, visibility, pricing, and promotions. The Sales Representative will also be responsible for building and maintaining strong customer relationships.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Ensure full product availability, including new product launches (NPL), across all assigned Modern Trade accounts.</li>
<li >Prevent out-of-stock situations through effective replenishment and order management.</li>
<li >Achieve assigned sales targets in volume, value, and distribution.</li>
<li >Execute in-store activities, promotions, planograms, and visibility executions according to commercial guidelines.</li>
<li >Collect and manage purchase orders, following up to ensure timely and accurate uploading into the SAP system.</li>
<li >Monitor and report competitor activities, including pricing, promotions, and product launches.</li>
<li >Maintain an accurate and updated customer database and sales documentation.</li>
<li >Prepare and submit regular performance reports, including sales versus targets, KPIs, and market feedback.</li>
<li >Identify business growth opportunities within assigned Modern Trade accounts.</li>
<li >Drive on-time payment collection in accordance with approved credit terms.</li>
<li >Ensure all sales activities comply with company policies, standards, and trade agreements.</li>
<li >Uphold the company’s commitment to quality, safety, and ethical business practices during all field operations.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >0-1 year of relevant experience.</li>
</ul>
<h3 >Working at Nestlé</h3>
<p >Joining Nestlé Waters means becoming part of a team dedicated to excellence, integrity, and customer trust. The company values performance, collaboration, and continuous improvement, empowering its employees to deliver results.</p>
<h3 >Career Development</h3>
<ul >
<li >Opportunities for career development.</li>
<li >A culture centered on respect, diversity, equity, and inclusion.</li>
<li >An international environment that supports learning, development, and growth.</li>
<li >The chance to represent globally trusted brands with local impact.</li>
</ul>
<h3 >Application Information</h3>
<p >This is a full-time position. Salary details will be disclosed during the recruitment process.</p>
<p>Alkaffary Group is thrilled to present a unique opportunity for a dedicated professional to join us as an Inside Sales Representative, specializing in branch operations. In this pivotal role, you will be at the forefront of customer interactions and product sales within our branches. Your primary objective will be to welcome and assist customers, effectively promote our products, and drive sales within the branch environment. Your commitment to exceptional service and sales excellence will be instrumental in collaborating with our sales team to amplify revenues and achieve targeted business outcomes across our branch network. If you are a proactive and customer-centric individual with a passion for sales, Alkaffary Group provides an ideal platform for you to excel and grow within the realm of branch operations!</p><p>Key Responsibilities for Branch Operations Sales:</p><ul><li>Greet and assist customers in a friendly and professional manner, creating a welcoming atmosphere within the branch.</li><li>Provide comprehensive product information, address customer inquiries, and offer personalized solutions to meet their needs effectively.</li><li>Actively promote and sell products to customers, showcasing their features and benefits tailored to individual preferences.</li><li>Meet and exceed sales targets by employing effective sales techniques and strategies within the branch setting.</li><li>Maintain accurate records of customer interactions using the CRM system to ensure seamless communication and follow-up.</li><li>Collaborate closely with the marketing department to align sales strategies with branch-specific promotional initiatives.</li><li>Engage in continuous training and development to enhance sales skills and deepen product knowledge specific to branch operations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree in Business Administration, Marketing, or a related field is preferred. Minimum of 2 years experience in inside sales or a similar role. Exceptional verbal and written communication skills. A strong customer-oriented mindset with proven ability to build relationships. Proficiency in CRM software and Microsoft Office applications. Strong analytical and problem-solving skills. Goal-driven with a desire to exceed targets. Willingness to adapt and learn in a fast-paced environment.</p>
<h3 >About the Role</h3>
<p >MS Pharma is seeking a <strong >Medical Representative</strong> to join its team in the Makkah region, covering Jeddah and Makkah. This full-time role focuses on building and maintaining strong relationships with physicians, medical centers, specialists, and pharmacists. The primary objective is to inform healthcare professionals about the company's products, their latest developments, and their benefits compared to competing products.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Conduct regular field visits to doctors, specialists, and pharmacists according to established schedules and plans.</li>
<li >Inform healthcare professionals about the latest developments and benefits of the company's products.</li>
<li >Ensure compliance with annual sales plans and implement corrective actions to achieve desired sales growth.</li>
<li >Coordinate and participate in medical lectures and seminars to raise awareness among medical doctors and specialists.</li>
<li >Maintain continuous communication with physicians, specialists, and pharmacists to meet their expectations regarding product quality and service, adhering to company policies.</li>
</ul> <h3 >Market Analysis and Strategy</h3>
<ul >
<li >Build a comprehensive database of market information, including supply, demand, pricing, and competitor activities.</li>
<li >Implement action plans, perform periodic follow-up, and analyze results to study market dynamics and competitor strategies.</li>
<li >Participate in internal and external activities and lectures, contributing to the preparation of scientific materials, brochures, and presentations for conferences to enhance medical awareness and customer relationships.</li>
</ul> <h3 >Compliance and Documentation</h3>
<ul >
<li >Update and follow up on customer lists within the system and maintain accurate records for related files.</li>
<li >Stay informed about product withdrawal procedures from pharmacies and medical retrieval processes, coordinating with relevant departments when necessary.</li>
<li >Adhere to regulatory and medical policies concerning promotional materials and packaging for the assigned product portfolio within the sector.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates should possess <strong >0-1 years of relevant experience</strong> in a similar role.</p> <h3 >Location and Work Type</h3>
<p >This is a <strong >full-time position</strong> based in the Makkah region, specifically covering the cities of Jeddah and Makkah. Salary details will be discussed during the interview process.</p>
<h3 >About the Role</h3>
<p >Carrefour Saudi Arabia (Majid Al Futtaim) is seeking a <strong >Customer Care Representative</strong> to join its team in Riyadh. This full-time position is integral to ensuring customer satisfaction and supporting the company's operational excellence within its contact center.</p> <h3 >Role Purpose</h3>
<p >The <strong >Customer Care Representative</strong> is responsible for delivering exceptional service by efficiently processing customer requests and resolving issues. This role directly contributes to maximizing company sales growth and profitability through diligent adherence to daily operational routines and a consistent focus on meeting customer expectations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Process all customer requests accurately and efficiently.</li>
<li >Address customer expectations by utilizing all available resolution options.</li>
<li >Communicate all personnel, operational, and product issues to the appropriate Contact Center supervisor or manager.</li>
<li >Share pertinent information effectively with all Contact Center associates.</li>
<li >Maintain effective and efficient communication with all company associates and external business contacts.</li>
<li >Actively participate in regular team meetings and leadership meetings as required.</li>
<li >Promote a collaborative team environment by working safely, effectively, respectfully, and efficiently with all associates.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >0-1 years of experience in a customer service or related role.</li>
</ul> <h3 >Required Skills and Attributes</h3>
<ul >
<li >Strong communication skills, both verbal and written.</li>
<li >Ability to process information accurately and efficiently.</li>
<li >Problem-solving skills with a focus on customer satisfaction.</li>
<li >Demonstrated ability to work effectively within a team.</li>
<li >Commitment to promoting a respectful and efficient work environment.</li>
</ul> <h3 >Work Environment and Application</h3>
<p >This full-time position is based in <strong >Riyadh</strong>, Saudi Arabia, within the Contact Center operations of Carrefour Saudi Arabia (Majid Al Futtaim). The role involves working collaboratively within a team-oriented environment to ensure efficient customer service delivery. Candidates with the specified qualifications are encouraged to apply for this role.</p>
Job Title: Sales Representative – B2B (Chocolate Industry) Position Title: Sales Representative Department: Sales Reports To: Sales Supervisor / Sales Manager Location: Riyadh, Saudi Arabia Job Type: Full-time About the Company Extreme Delights Chocolate is a fast-growing Saudi chocolate manufacturing company dedicated to producing high-quality chocolate products for both retail and wholesale markets. Our mission is to craft exceptional chocolate experiences while maintaining the highest standards of quality, innovation, and customer satisfaction. Position Overview We are seeking a motivated and experienced Sales Representative (B2B) to join our Sales team. The ideal candidate will have a strong background in the food industry, particularly in chocolate, and a deep understanding of food safety and quality standards. This role requires a professional who can build and maintain relationships with corporate clients, distributors, and retailers across Saudi Arabia, driving business growth and ensuring customer satisfaction. Key Responsibilities Identify and develop new B2B sales opportunities within the chocolate and confectionery sector. Manage and grow existing client accounts, ensuring long-term partnerships. Conduct product presentations, tastings, and negotiations with corporate clients, hotels, restaurants, and distributors. Ensure all sales activities align with food safety and quality compliance standards. Collaborate with the Production, Marketing, and Quality Control teams to ensure customer requirements are accurately met. Develop and execute sales plans to achieve or exceed monthly and quarterly sales targets. Prepare regular sales reports, forecasts, and market analysis for management review. Identify new opportunities for product expansion and sales growth. Promote bulk chocolate products, seasonal collections, and customized gifting solutions. Monitor market trends, competitors, and pricing strategies to identify growth opportunities. Ensure proper documentation of contracts, quotations, and client communications in the company CRM system. Submit regular reports detailing performance and sales activities. Qualifications & Requirements2–4 years of proven experience in B2B sales within the chocolate industry in Saudi Arabia. Strong understanding of food safety standards (e.g., HACCP, ISO, or SASO) and how they impact client requirements. Excellent communication, presentation, and negotiation skills in both Arabic and English. Demonstrated ability to meet and exceed sales targets. Strong client relationship management and problem-solving skills. Proficiency in Microsoft Office and experience with CRM systems (e.g., Odoo). Preferred Experience:Existing network of clients in the food and hospitality sectors. Experience working with chocolate or confectionery manufacturing companies. High degree of professionalism, self-motivation, and passion for premium food products. Compensation & Benefits Competitive base salary plus performance-based commission. Transportation and mobile allowance. Health insurance coverage. Professional development opportunities and career growth within a dynamic company.