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<h2 class="h5">Job description</h2>
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<span></span><p><b>Requisition ID:<b><b><b>28987</b></b></b></b> </p><br>
<p><b>City<b><b><b>Customer Servic</b></b></b></b> </p><br>
<p><span><b><em>Group overview:</em></b></span></p><br>
<p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.</span></p><br>
<p><span><b>alfanar</b></span><b> is involved in:</b></p><br>
<ul>
<li>Electrical, Electromechanical and Civil Engineering Construction</li>
<li>Manufacturing and Marketing Electrical Construction Products</li>
<li>Allied Engineering Services</li>
</ul>
<p><b>Our Main Divisions:</b></p><br>
<ul>
<li>alfanar electric</li>
<li>alfanar Construction</li>
<li>alfanar Building Systems</li>
</ul>
<p><b><u>alfanar electric</u></b></p><br>
<p>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</p><br>
<p><b>alfanar electric operates industries in:</b></p><br>
<ul>
<li>Riyadh and Jubail, Saudi Arabia</li>
<li>Dubai, UAE</li>
<li>London, UK</li>
</ul>
<p>alfanar has a development and engineering center in Chennai, India.</p><br>
<p><b>Industrial Complex, Riyadh</b></p><br>
<p>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</p><br>
<p>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</p><br>
<p>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</p><br>
Job Purpose <br><p><span><span><span>Assist in resolving customer issues, provide timely technical support, and ensure quality service. Stay updated on product knowledge and maintain accurate records of customer interactions to help ensure customer satisfaction.</span></span></span></p><br>
<br><br>Key Accountability Areas <br><p>Issue Resolution:</p><br>
<ul>
<li>Assist in troubleshooting and resolving customer issues, ensuring that cases are handled in a timely and efficient manner.</li>
</ul>
<p>Customer Interaction:</p><br>
<ul>
<li>Engage with customers to understand their technical concerns and provide support or escalate issues as needed.</li>
</ul>
<p>Quality Assurance:</p><br>
<ul>
<li>Ensure the service provided meets company standards by following guidelines and processes, with a focus on improving service delivery.</li>
</ul>
<p>Documentation:</p><br>
<ul>
<li>Accurately record customer interactions, including troubleshooting steps, resolutions, and any feedback, to maintain clear and complete case histories.</li>
</ul>
<p>Product Knowledge:</p><br>
<ul>
<li>Stay informed on product updates and technical changes to provide effective support, while learning new tools and technologies to enhance service quality.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Communicate effectively with peers and supervisors and show openness to directions and feedback.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Use tools and machinery within efficient cost and time.</li>
<li>Execute the operational activities as per delivery schedules and work instructions.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Assist to solve any related issues arise and escalate any complex operational problems.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Implement the quality standards for products, processes, or related activities.</li>
</ul>
<p>Business Process:</p><br>
<ul>
<li>Execute the tasks as per work routines and instructions.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy, procedures, and processes.</li>
</ul>
<br><br>Academic Qualification <br>High School Degree in Any relevant field<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Customer Focus<br>Customer Relationship Management<br>Customer Satisfaction Measurement<br>Customer Service<br>Customer Service Orientation<br><br><br><br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<strong>About The Role<br><br></strong>At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom. The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision. As these assets progress, we are seeking experienced professionals to help deliver them to the highest standards of design quality, guest experience and commercial performance.<br><br>In this role, you will lead and manage the design of complex hospitality assets from initial briefs through to delivery. You will translate Qiddiya's vision into distinctive, commercially viable and buildable design outcomes, driving quality, guiding key decisions and ensuring alignment with guest experience, positioning and Operator requirements. Working across consultants and internal stakeholders, you will oversee design interfaces and ensure coordination and compliance and drive projects towards fully integrated and executable solutions.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Lead the design management of hospitality assets from early-stage briefs through to delivery, ensuring alignment with guest experience, asset positioning and Qiddiya's vision and objectives</li><li>Direct and coordinate design decision-making across projects, guiding key decisions to ensure high-quality outcomes aligned with operational functionality, guest experience requirements and long-term asset value</li><li>Lead and manage consultant teams and Operator design coordination, delivering integrated, buildable, operational and commercially viable design solutions</li><li>Oversee design development across all project stages, ensuring adherence to scope, deliverables, programme and approval requirements </li><li>Drive design quality and integrity across architecture, interiors, landscape and guest touchpoints, including mock-up rooms, materials, FF&E and OS&E</li><li>Ensure compliance with Operator standards, technical requirements, authority regulations and Qiddiya design standards </li><li>Lead and manage design risks and governance, influencing decisions through senior forums and clear recommendations</li><li>Champion innovation and continuous design improvement, benchmarking designs against global best-in-class hospitality standards</li><li>Mentor and develop internal design management teams, fostering collaboration, accountability and high standards of delivery</li><li>Lead the development and refinement of design management processes, systems, standards and best practices across the hospitality portfolio</li><li>Drive knowledge sharing across assets and contribute to building institutional capability<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor's degree in Architecture, Interior Design or related discipline</li><li>Professional membership or recognised certification preferred (e.g. RIBA, AIA, RICS or equivalent) </li><li>15+ years' experience in design management, architecture or interior design</li><li>Proven track record delivering projects from concept through construction, with strong understanding of technical design and execution</li><li>Strong experience on hospitality, complex, luxury or mixed-use developments</li><li>Experience managing multi-disciplinary consultants across complex projects</li><li>Experience with hotel Operators and brand standards</li><li>Experience in KSA / GCC or similar large-scale development environments preferred<br><br></li></ul><strong>Benefits<br><br></strong><ul><li>The opportunity to be part of one of Saudi Arabia's most ambitious city developments</li></ul>
<h2 class="h5">Job description</h2>
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<p><b>Reimagine What’s Possible </b></p><p><br></p><p><br></p><p><b><u>POSITION SUMMARY:</u></b></p><p>This position will report to the Sr. Buyer, and this Buyer acts as the purchasing agent, negotiator and dealmaker as the Buyer buys products or services for the company for use in everyday operations. This Buyer shall be responsible for evaluating suppliers based on the price, quality, and speed of delivery of their products and services. Likewise, conduct interviews with the vendors and visit suppliers' plants and distribution centres to examine and learn about products, services, terms of payments and prices.</p><p> </p><p> </p><p><b><u>PRINCIPAL ACCOUNTABILITIES:</u></b></p><ul><li>Develop purchasing strategies and identify buying trends to keep the business profitable.</li><li>Conduct self-guided research to become familiar with what products are available as well as their costs and benefits.</li><li>Search available products to find the best combination of quality, price, and delivery.</li><li>Negotiate policies and contracts with various suppliers.</li><li>Manage deliveries to confirm compliance with contracts.</li><li>Monitor stock levels and verify purchase requisitions.</li><li>Keep detailed records and prepare and submit necessary reports.</li><li>Maintain professional relationships with all key suppliers.</li><li>Attend various supplier plants and vendor interviews to stay informed about changes and advancements in the industry.</li><li>Manage the buying process for a given set of goods in line with specified cost, quality and delivery targets.</li><li>Provide technical / commercial assistance to request departments to develop awareness of manufacturing processes and improve product knowledge.</li><li>Apply sourcing policy, interface between supplier and entity with respect to specifications and budgets.</li><li>Manage problems and schedule changes and ensure changes are reflected within the ERP systems.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b><u>SKILLS & ATTRIBUTES:</u></b></p><ul><li>Honest and trustworthy.</li><li>Respectful and Presentable.</li><li>Flexible working hours to support plant operations.</li><li>Possess cultural awareness and sensitivity.</li><li>Flexible and works according to the needs of the organization.</li><li>Demonstrate sound work ethics.</li><li>Detail oriented, analytical and inquisitive.</li><li>Effective written, verbal & amp; listening skills.</li><li>Ability to work independently and with minimal supervision.</li><li>Good planning, monitoring, and reporting skills.</li><li>Team player with excellent team building skills.</li><li>Comfortable in an unstructured and fast-paced environment.</li><li>Self-starter, pro-active at gathering information & understanding subject matters.</li><li>Good skills at organizing, analysing, and coordinating.</li><li>Good communication, cooperation, teamwork, and presentation skills.</li><li>Skill in using Internet and Microsoft Office (Excel, Word, Power-point).</li><li>Knowledge of the Saudi market vendors and suppliers.</li></ul><p><br></p><p><br></p><p><b><u>MINIMUM REQUIREMENTS AND QUALIFICATIONS:</u></b> </p><ul><li>At least 5 years of purchasing/logistics or commercial work-related experience.</li><li>Bachelor’s degree preferred / Diploma Minimum (In Business, Engineering, Technical disciplines).</li><li>Proficiency in English (Reading and Writing).</li><li>Knowledge in SAP (ERP System).</li></ul><p><br></p><p><br></p><p><b><u>WORK LOCATION:</u></b></p><ul><li>Jubail (Saudi Arabia)</li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
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<p><span><strong>The project:</strong></span></p><br><p><span>This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment, and arts along with all associated infrastructure.</span></p><br><p><span>Mace is one of the delivery partners requiring high-calibre and experienced professionals to lead integrated teams throughout each phase of the project.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><span>Follow information management processes and standards, including ISO19650, to ensure effective delivery on client-facing projects.</span></li><li><span>Support project teams by guiding colleagues in IM practices and ensuring accessible, accurate information across programmes.</span></li><li><span>Provide assurance and quality control of documents and artefacts, maintaining compliance with governance requirements.</span></li><li><span>Contribute to the set-up, implementation, and development of the Common Data Environment, supporting efficient project delivery.</span></li><li><span>Coordinate activities to achieve agreed objectives, managing performance, development, and coaching within project teams.</span></li><li><span>Actively engage with the Digital Centre of Excellence and contribute to Mace’s net zero carbon transition through proactive emissions management.</span></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><span>Experience in information management across projects and programmes.</span></li><li><span>Knowledge of information architecture, conventions, and ISO19650 standards.</span></li><li><span>Technical qualifications or certifications such as APM IM, or equivalent.</span></li><li><span>Proficiency in key IM software including Aconex, SharePoint, and similar platforms.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables, strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry, while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span><span>#LI-On-site</span></span></p><br><p><span><span>#LI-BK1</span></span></p><br><p><span><span>Please remember the </span></span><span><span>Employee Referral Scheme</span></span><span><span> and if there are any talented people you can recommend, just click the button and use the ‘Refer a friend’ feature found within the relevant job.</span></span></p><br><p><span><span>https://myhr.service-now.com/consult?id=kb_article&sysparm_article=KB0012169&table=kb_knowledge&searchTerm=Employee referral policy</span></span></p><br><p><span>#LI-On-site</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<strong>Who We Are<br><br></strong>At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.<br><br><strong>Our Global Reach<br><br></strong>JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.<br><br>Learn more about who we are and what we do: https://www.jingdonglogistics.com/<br><br><strong>What We Offer<br><br></strong>Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.<br><br><strong>About The Team<br><br></strong>You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.<br><br><ul><li>Exception parcel handling: Guide on-site identification, registration and handling of damaged, short-delivery, excess, mis-sorted, no-label and information-inconsistent abnormal parcels; follow up on processing progress to ensure timely closure. </li><li>Cargo quality monitoring: Regularly inspect mis-sort rate, damage rate and loss rate during sorting, analyze causes and propose improvement measures. </li><li>Exception prevention and improvement: Identify recurring issues, drive process optimization, and establish exception-handling standards and SOPs to reduce repetitive exceptions.</li><li>On-site support: Provide exception-handling guidance to field operators and supervise handling of major or urgent exceptions to ensure timely cargo flow.<br><br></li></ul><em>At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.<br><br></em><strong>Ready to apply?<br><br></strong>Take the next step in your career, apply now and explore the opportunities we have to offer.
<strong>Job Description<br><br></strong><strong>Project Director Transmission & Distribution (380 kV)<br><br></strong>Our client, a leading global EPC player in power transmission and distribution, is looking for a Project Director to lead a group of EPC substation and transmission line projects in Saudi Arabia. You will take overall responsibility for delivery from engineering through commissioning and handover, and act as the senior point of contact for Saudi Electricity Company (SEC), National Grid SA and consultants.<br><br><strong>This is a leadership role for someone who has run large 380 kV projects and wants to own results across several of them at once: schedule, cost, quality, safety, client relationship and project profitability.<br><br></strong><strong>What You Will Do<br><br></strong><ul><li>Lead a portfolio of EPC substation and transmission line projects across Saudi Arabia, setting execution strategy and priorities</li><li>Direct project delivery from engineering and procurement through construction, testing, commissioning, energisation and handover</li><li>Lead Project Managers, Engineering Managers, Construction Managers and Project Controls teams</li><li>Act as the senior interface with SEC, National Grid SA, consultants and other stakeholders; lead executive-level reviews and resolve issues</li><li>Own project P&L: budgets, forecasts, cash flow, cost optimisation and collections</li><li>Manage contracts, variations, claims and extension of time submissions</li><li>Maintain a strong HSE and quality culture across all sites</li><li>Oversee engineering deliverables and technical risk, in line with SEC, National Grid and IEC standards</li><li>Identify and mitigate execution and commercial risks, and put recovery plans in place when needed</li><li>Develop and mentor project leaders and build high-performing teams<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor's degree in Electrical Engineering; a master's in engineering or project management, or an MBA, is an advantage</li><li>About 20 years in power transmission and distribution projects, with at least 10 years in the Middle East</li><li>Proven delivery of 380 kV substation projects through to energisation. Experience delivering transmission lines as well is strongly preferred</li><li>Background with EPC contractors in Saudi Arabia or the wider GCC</li><li>Experience with SEC and/or National Grid SA projects, and familiarity with their standards</li><li>Experience leading several projects at once and managing large, multidisciplinary teams</li><li>Strong commercial and contract management skills, including claims and variations</li><li>Excellent client-facing and stakeholder management skills</li><li>Willingness to travel between project locations within Saudi Arabia</li><li>PMP, PMI-SP, PRINCE2 or similar certification is an advantage<br><br></li></ul><strong>Why Is This a Great Opportunity<br><br></strong><ul><li>A senior leadership role in a global EPC organisation with a substantial project pipeline in Saudi Arabia</li><li>A competitive package; details will be shared in conversation</li><li>Locations depend on the projects and may include Riyadh, Dammam and Jeddah</li></ul>
<p><strong>Job title:</strong> Project Director – Transmission & Distribution (380 kV)</p><p><strong>Location:</strong> Saudi Arabia</p><p><strong>Industry:</strong> Utilities (alternative: Construction)</p><p><br></p><p><strong>About the role</strong></p><p><br></p><p>Our client, a leading global EPC player in power transmission and distribution, is looking for a Project Director to lead a group of EPC substation and transmission line projects in Saudi Arabia. You will take overall responsibility for delivery from engineering through commissioning and handover, and act as the senior point of contact for Saudi Electricity Company (SEC), National Grid SA and consultants.</p><p><br></p><p>This is a leadership role for someone who has run large 380 kV projects and wants to own results across several of them at once: schedule, cost, quality, safety, client relationship and project profitability.</p><p><br></p><p><strong>What you will do</strong></p><ul><li>Lead a portfolio of EPC substation and transmission line projects across Saudi Arabia, setting execution strategy and priorities</li><li>Direct project delivery from engineering and procurement through construction, testing, commissioning, energisation and handover</li><li>Lead Project Managers, Engineering Managers, Construction Managers and Project Controls teams</li><li>Act as the senior interface with SEC, National Grid SA, consultants and other stakeholders; lead executive-level reviews and resolve issues</li><li>Own project P&L: budgets, forecasts, cash flow, cost optimisation and collections</li><li>Manage contracts, variations, claims and extension of time submissions</li><li>Maintain a strong HSE and quality culture across all sites</li><li>Oversee engineering deliverables and technical risk, in line with SEC, National Grid and IEC standards</li><li>Identify and mitigate execution and commercial risks, and put recovery plans in place when needed</li><li>Develop and mentor project leaders and build high-performing teams</li></ul><p><br></p><p><strong>What you bring</strong></p><ul><li>Bachelor's degree in Electrical Engineering; a master's in engineering or project management, or an MBA, is an advantage</li><li>About 20 years in power transmission and distribution projects, with at least 10 years in the Middle East</li><li>Proven delivery of 380 kV substation projects through to energisation. Experience delivering transmission lines as well is strongly preferred</li><li>Background with EPC contractors in Saudi Arabia or the wider GCC</li><li>Experience with SEC and/or National Grid SA projects, and familiarity with their standards</li><li>Experience leading several projects at once and managing large, multidisciplinary teams</li><li>Strong commercial and contract management skills, including claims and variations</li><li>Excellent client-facing and stakeholder management skills</li><li>Willingness to travel between project locations within Saudi Arabia</li><li>PMP, PMI-SP, PRINCE2 or similar certification is an advantage</li></ul><p><br></p><p><strong>What we offer</strong></p><ul><li>A senior leadership role in a global EPC organisation with a substantial project pipeline in Saudi Arabia</li><li>A competitive package; details will be shared in conversation</li><li>Locations depend on the projects and may include Riyadh, Dammam and Jeddah</li></ul><p><br></p><p>Please apply through LinkedIn. All applications are handled in strict confidence.</p>
<p>The Presales Engineer owns the technical side of the bid process. The role is responsible for translating client requirements, tender documents, and site conditions into <strong>costed, compliant, practical, and buildable solutions</strong> across ICT infrastructure and physical security / ELV systems.<br></p><p>The Presales Engineer will develop technical designs, drawings, BOQs, compliance statements, and technical proposals that support successful bids, while ensuring a smooth handover to the project delivery team.<br></p><strong>Key Responsibilities<br></strong><ul> <li><p>Analyse RFPs, RFIs, tender specifications, drawings, and site conditions to identify scope, gaps, risks, and requirements.<br></p></li> <li><p>Design end-to-end ICT infrastructure and physical security / ELV solutions.<br></p></li> <li><p>Prepare technical designs, AutoCAD drawings, BOQs, material take-offs, compliance matrices, and technical proposals.<br></p></li> <li><p>Perform technical calculations for CCTV coverage, VMS storage, bandwidth, PoE, UPS, fibre links, rack elevations, heat loads, cable lengths, and pathway capacity.<br></p></li> <li><p>Select appropriate products and technologies based on technical requirements, cost, lifecycle, licensing, and client standards.<br></p></li> <li><p>Conduct site surveys, walk-downs, and as-built verification.<br></p></li> <li><p>Present solutions to clients, consultants, and end users and participate in technical clarification meetings.<br></p></li> <li><p>Coordinate with OEMs and distributors for technical support, pricing, product information, and authorisations.<br></p></li> <li><p>Support demonstrations, proof-of-concepts, and pilot setups.<br></p></li> <li><p>Provide a complete technical handover to the project delivery team and support submittals, RFIs, and design changes during execution.<br></p></li></ul>Requirements<br><ul> <li>5+ years of experience in presales, solution design, or design engineering within a systems integrator, ELV contractor, or technology vendor.<br></li> <li><p>Demonstrable experience managing tenders end-to-end, including solution design, BOQ, compliance statements, and technical proposals.<br></p></li> <li><p>Strong knowledge of structured cabling, copper and fibre infrastructure, LAN/WAN, switching, routing, VLANs, PoE, Wi-Fi, and data centre/server room infrastructure.<br></p></li> <li><p>Strong knowledge of CCTV, VMS, access control, intrusion detection, intercom, barriers, turnstiles, and ELV systems.<br></p></li> <li><p>Experience with VMS platforms such as Milestone, Genetec, Bosch, Axis, Hanwha, Hikvision, or equivalent.<br></p></li> <li><p>Proficiency in <strong>AutoCAD</strong> and experience producing technical drawings to a professional production standard.<br></p></li></ul><strong>What We're Looking For<br></strong><ul> <li><p>A technically strong and commercially aware Presales Engineer who can take ownership of the complete bid process.<br></p></li> <li><p>Someone who can translate complex client requirements into practical, compliant, and cost-effective solutions.<br></p></li> <li><p>Strong analytical and problem-solving skills with excellent attention to detail.<br></p></li> <li><p>Excellent technical writing, presentation, and communication skills.<br></p></li> <li><p>Ability to work effectively with clients, consultants, vendors, commercial teams, and project delivery teams.<br></p></li> <li><p>A proactive individual who can manage multiple tenders and deadlines while maintaining a high standard of quality.<br></p></li> <li><p>Strong understanding of both <strong>technical design and commercial considerations</strong>.<br></p></li> <li><p>A team player who takes ownership from initial enquiry through to successful project handover.</p></li></ul><p><br></p>
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.<br><br><strong>The Project<br><br></strong>This is an opportunity to work on one of the largest programmes in Saudi Arabia. This unique project consists of major mixed-use development including sports facilities, entertainment, and arts along with all associated infrastructure.<br><br>Provides senior-quality leadership across the tennis project, establishing and maintaining robust quality management, assurance, and control frameworks. Ensures contractor and consultant deliverables meet the employer's requirements, regulatory standards, and handover objectives, driving compliance, continuous improvement, and quality outcomes throughout project delivery.<br><br><strong>You’ll Be Responsible For<br><br></strong><ul><li> Champions a safety-first culture and values-led quality leadership.</li><li> Directs quality management systems, audits, inspections, and compliance assurance.</li><li> Drives quality risk management, defect resolution, and continuous improvement.</li><li> Supports testing, commissioning, and handover, ensuring compliant delivery outcomes.</li><li> Supervise quality assurance programmes, audits, certification, and management system governance.</li><li> Provides strategic quality advice, risk mitigation, and performance reporting to senior stakeholders.</li><li> Develops team capability through leadership, training, and continuous improvement initiatives.</li><li> Drives stakeholder collaboration, supply chain assurance, and sustainability-focused delivery outcomes.<br><br></li></ul><strong>You'll Need To Have<br><br></strong><ul><li> Degree in engineering, construction management, or related discipline.</li><li> Professional quality certification preferred (ISO 9001, CQI/IRCA, ASQ, or equivalent).</li><li> Extensive QA/QC experience on major programmes.</li><li> Strong quality leadership, audit, and stakeholder management expertise.</li><li> Necessary visa criteria for the Kingdom of Saudi Arabia and relevant work experience working on high-value projects/programmes for a project management consultancy business, which are required for immigration and client approval.<br><br></li></ul><strong>Our values<br><br></strong><strong>Safety first - Going home safe and well: </strong>We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.<br><br><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.<br><br><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry, while always aligning with our compliance obligations.<br><br><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.<br><br>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.<br><br>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.<br><br><ul><li>site<br><br></li></ul>
Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br><strong>Job Description<br><br></strong><strong>Purpose<br><br></strong>To manage care reporting, MIS, and all the workforce management tasks, including analyzing agent historical<br><br>performance; generating and overseeing schedules, and schedule adherence in order to enhance the overall<br><br>customer experience journey. within the Organizational policies and procedures.<br><br><strong>Key Accountabilities And Activities<br><br></strong><strong>Workforce Management<br><br></strong><ul><li>Define the most accurate forecast for different functions and calculate the right sizing per function.</li><li>Coordinate with operations team to implement work schedule, keep track of the changes to forecast, and shift swapping.</li><li>Providing timely and accurate Management Information to support the Call Centre Management team in driving efficiencies at the team and individual agent level</li><li>Perform basic functions like running reports, exporting data, changing agent skills, and activating agent traces.</li><li> Responsible for maintaining accurate employee information in WFM and other databases.</li><li> Monitoring schedule adherence and notifying the operations team when agents are out of adherence.</li><li>Work out various alternatives for identifying staffing needs and sources.</li><li> Responsible for calling data strategy including the scheduling of calling lists to ensure maximum productivity and dataset penetration</li><li>Responsible for day-to-day Dialer management and daily reporting of dialer activity to include all relevant reports e.g., Calling list and campaign</li><li> Monitor the team and agent performance for inbound and outbound systems maintaining maximum productivity</li><li> Liaise with Shift Managers and Agents to maximize company campaigns<br><br></li></ul><strong>Governance and Resilience<br><br></strong><ul><li>Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner</li><li>Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement</li><li>Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions<br><br></li></ul><strong>Daily Operations<br><br></strong><ul><li>Follow daily operations relating to the job to ensure work continuity</li><li>Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards</li><li>Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner<br><br></li></ul><strong>Qualifications<br><br></strong><strong>QUALIFICATIONS/REQUIREMENTS<br><br></strong><ul><li>2 - 4 Years of relevant experience</li><li>Bachelor Degree in a relevant field is required</li></ul>
<h3>About the Role</h3><p>SAPT is seeking a <strong>Receiving & Data Entry Specialist</strong> to join its team in Al Qassim, specifically in Buraydah. This full-time, onsite role is critical for ensuring accurate and efficient receiving of goods and precise data entry within a supermarket or hypermarket environment, supporting warehouse and inventory operations for FMCG and grocery products. The position requires 0-1 years of experience.</p><h3>Key Responsibilities</h3><ul><li>Receive incoming goods from suppliers and distributors in accordance with company policies and procedures.</li><li>Verify received quantities against purchase orders, invoices, and delivery documents.</li><li>Inspect the condition, packaging, barcodes, specifications, and expiry dates of products.</li><li>Identify and report shortages, excess products, damaged, or non-conforming items to the direct supervisor.</li><li>Accurately prepare and process Goods Received Note (GRN) documents.</li><li>Enter receiving and product data correctly into the company's system.</li><li>Handle daily data entry tasks and maintain accurate electronic and paper records.</li><li>Utilize Microsoft Excel for data entry, reconciliation, and report preparation.</li><li>Ensure supplier invoices and delivery documents are reviewed and properly documented.</li><li>Coordinate with purchasing, warehouse, inventory, accounting, and operations teams regarding any receiving discrepancies.</li><li>Ensure compliance with FIFO / FEFO procedures based on product type.</li><li>Follow all approved receiving policies and procedures.</li><li>Organize and maintain all receiving documents, invoices, and records.</li><li>Contribute to improving inventory accuracy, minimizing receiving errors, and reducing operational losses.</li><li>Immediately report any significant anomalies or irregularities in receiving operations to supervision or management.</li></ul><h3>Qualifications and Requirements</h3><ul><li>Minimum of one year of experience receiving goods in a supermarket or hypermarket within Saudi Arabia.</li><li>Experience in receiving FMCG, food, and consumer goods products.</li><li>Strong skills in reviewing invoices and quantities.</li><li>Hands-on experience with GRN or goods receiving systems.</li><li>Proficiency in computer use and data entry.</li><li>Practical proficiency with Microsoft Excel.</li><li>Ability to read and write in both Arabic and English.</li><li>High school diploma as a minimum qualification.</li><li>Strong attention to detail, accuracy, integrity, and the ability to work under pressure and long hours.</li><li>Knowledge of supplier invoices, purchase orders, delivery documents, barcodes, quantities, and product specifications.</li><li>Good communication skills and the ability to coordinate with suppliers and internal departments.</li></ul><h3>Preferred Qualifications</h3><ul><li>University degree or higher education qualification.</li><li>Previous experience specifically handling large volumes of FMCG products.</li><li>Knowledge of inventory procedures and stock management in retail or supermarket environments.</li><li>Familiarity with document organization and archiving processes.</li><li>Experience in FIFO / FEFO application in inventory management systems.</li></ul><h3>Benefits</h3><ul><li>Competitive salary and benefits package.</li><li>On-the-job training and opportunities for career advancement.</li><li>Stability and growth within a leading retail and FMCG environment.</li><li>Collaborative and professional workplace culture.</li><li>Employee discounts on store products.</li><li>Supportive management and team environment.</li></ul>
<h2 class="h5">Job description</h2>
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<p>Job Summary</p><p>We are looking for a proactive and detail-oriented <b>Procurement Officer</b> to be part of our team in Riyadh. The successful candidate will be responsible for sourcing products and suppliers, negotiating commercial terms, managing purchase orders, and ensuring timely procurement at competitive prices and suitable quality standards.</p><p>Key Responsibilities</p><ul><li>Identify, evaluate, and develop relationships with reliable suppliers.</li><li>Source products and obtain competitive quotations from local and international suppliers.</li><li>Negotiate prices, payment terms, credit facilities, delivery schedules, and other commercial conditions.</li><li>Prepare and manage purchase orders and procurement documentation.</li><li>Follow up with suppliers to ensure orders are delivered on time and according to agreed specifications.</li><li>Compare supplier quotations and prepare commercial comparisons for management approval.</li><li>Maintain an updated database of suppliers, products, prices, and commercial terms.</li><li>Conduct market research to identify new suppliers, products, and purchasing opportunities.</li><li>Coordinate with sales, finance, warehouse, and management teams regarding purchasing requirements.</li><li>Monitor supplier performance, including pricing, quality, availability, and delivery.</li><li>Resolve purchasing and supplier-related issues professionally and efficiently.</li><li>Ensure procurement activities comply with company policies and approved procedures.</li><li>Support the procurement team in developing long-term supplier partnerships.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Business Administration, Supply Chain, Procurement, or a related field.</li><li><b>2-5 years of experience</b> in procurement, purchasing, sourcing, or supply chain.</li><li>Experience dealing with suppliers and negotiating commercial terms.</li><li>Strong communication and negotiation skills.</li><li>Good understanding of the Saudi market and local suppliers is preferred.</li><li>Strong Microsoft Excel and Microsoft Office skills.</li><li>Good analytical and organizational abilities.</li><li>Ability to manage multiple suppliers and purchasing activities simultaneously.</li><li>Good command of <b>English and Arabic</b>.</li><li>Strong attention to detail and follow-up skills.</li></ul><p>Preferred Qualifications</p><ul><li>Experience in FMCG, food & beverage, consumer goods, electronics, or other physical products.</li><li>Existing supplier network in Saudi Arabia.</li><li>Experience negotiating credit/payment terms and commercial agreements.</li><li>Experience with ERP or procurement management systems.</li></ul><p>What We Offer</p><ul><li>Competitive salary based on experience.</li><li>Professional and growth-oriented working environment.</li><li>Opportunity to build relationships with local and international suppliers.</li><li>Career development opportunities within the company.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Procurement & Purchasing</li><li>Supplier Sourcing & Evaluation</li><li>Supplier Relationship Management</li><li>Price & Contract Negotiation</li><li>Commercial Negotiation</li><li>Purchase Order Management</li><li>RFQ & Quotation Analysis</li><li>Cost Analysis & Cost Saving</li><li>Market Research</li><li>Vendor Management</li><li>Supply Chain Coordination</li><li>Inventory & Stock Planning</li><li>Payment Terms & Credit Negotiation</li><li>Delivery & Order Follow-up</li><li>Microsoft Excel & Microsoft Office</li><li>ERP / Procurement Systems</li><li>Data Analysis & Reporting</li><li>Communication Skills</li><li>Negotiation Skills</li><li>Problem Solving</li><li>Time Management</li><li>Attention to Detail</li><li>Arabic & English Communication</li></ul></div>
<h2 class="h5">Job description</h2>
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<span></span><p>.</p><br>Job Purpose <br><p>To ensure the availability, performance, security, and reliability of SAP systems through effective Basis administration, monitoring, troubleshooting, upgrades, and technical support across all SAP environments.</p><br><br><br>Key Accountability Areas <br><p>SAP System Administration:</p><br>
<ul>
<li>Install, configure, and maintain SAP systems.</li>
<li>Monitor system health, availability, and performance.</li>
<li>Manage SAP instances, profiles, parameters, and services.</li>
<li>Perform regular system checks and troubleshooting.</li>
<li>Support DEV, QA, and PRD environments.</li>
</ul>
<p>SAP Transport, Upgrade & Patch Management:</p><br>
<ul>
<li>Configure and manage SAP Transport Management System (TMS).</li>
<li>Manage transports across DEV, QA, and PRD.</li>
<li>Perform SAP kernel upgrades and patching.</li>
<li>Support SAP upgrades, migrations, and system refreshes.</li>
<li>Ensure proper change and release management.</li>
</ul>
<p>Performance, Monitoring & Troubleshooting:</p><br>
<ul>
<li>Monitor SAP application and database performance.</li>
<li>Analyze work processes, system logs, dumps, and workload.</li>
<li>Troubleshoot system performance and availability issues.</li>
<li>Monitor background jobs, RFCs, and interfaces.</li>
<li>Perform root-cause analysis and resolve technical incidents.</li>
</ul>
<p>Security, Backup & Disaster Recovery:</p><br>
<ul>
<li>Manage SAP technical users and access-related issues.</li>
<li>Support SAP security and vulnerability remediation.</li>
<li>Monitor database and SAP backups.</li>
<li>Support restore, recovery, and Disaster Recovery (DR) activities.</li>
<li>Participate in High Availability (HA) and DR testing.</li>
</ul>
<p>Technical Support, Documentation & Consulting:</p><br>
<ul>
<li>Provide technical support for SAP Basis-related issues.</li>
<li>Coordinate with functional, ABAP, database, network, and infrastructure teams.</li>
<li>Participate in SAP implementation, migration, and integration projects.</li>
<li>Maintain technical documentation and operating procedures.</li>
<li>Provide technical recommendations, mentoring, and continuous improvement.</li>
</ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Solve any related problems arise and escalate any complex operational issues.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<p>Business Process Improvement:</p><br>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy and procedures and work instructions.</li>
</ul>
<p>Health, Safety, and Environment:</p><br>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul><br><br>Academic Qualification <br>Bachelor Degree in Information Mgmt. Sciences & Systems or Any relevant field<br><br><br>Work Experience <br>4 to 6 Years<br><br><br>Technical / Functional Competencies <br>Network Analysis<br>Network Design<br>Network Operating Systems Knowledge<br>Network Integration<br>Data Transfers<br>Data Replication<br>Metadata Analysis<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Since 2004, 2P has led Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals passionate about making an impact and growing in a dynamic, forward-looking environment.</p><p><br></p><p><strong>Job Overview</strong></p><p>We are seeking an experienced IT Project Manager to lead and manage complex IT Operations & Maintenance (O&M) and ICT projects, ensuring successful delivery in line with agreed scope, schedule, budget, quality standards, and customer expectations.</p><p>The role is responsible for the full project lifecycle, from initiation and planning through execution, monitoring, control, and closure, while coordinating closely with customers, technical teams, vendors, suppliers, and key stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage multiple complex IT O&M and ICT projects throughout the full project lifecycle.</li><li>Develop and maintain project plans, schedules, milestones, deliverables, budgets, and resource requirements.</li><li>Ensure projects are delivered within agreed scope, timeline, budget, quality standards, and customer expectations.</li><li>Coordinate with operations teams, technical teams, customers, vendors, suppliers, and other stakeholders.</li><li>Monitor project performance and provide regular status reports, dashboards, and management updates.</li><li>Identify and assess project risks and implement appropriate mitigation plans.</li><li>Manage project issues, dependencies, escalations, and corrective actions.</li><li>Manage change requests, including impact assessments, approvals, and implementation.</li><li>Coordinate technical activities across IT infrastructure, software, applications, ITSM, and related technology environments.</li><li>Support the resolution of operational and project delivery challenges.</li><li>Ensure effective project handover and transition to operations and support teams.</li><li>Maintain complete project documentation, records, reports, and lessons learned.</li><li>Travel across Saudi Arabia when required to support project delivery and customer requirements.</li></ul><p><br></p><p><strong>Required Skills & Qualifications</strong></p><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, MIS, Software Engineering, or a related discipline.</li><li>Proven experience managing complex IT, ICT, and Operations & Maintenance projects.</li><li>Strong understanding of IT Service Management (ITSM), IT infrastructure, software and applications, enterprise IT operations, and ERP workflows.</li><li>Strong knowledge of established project management methodologies and practices.</li><li>Strong experience in project planning, scheduling, budget control, risk management, change management, and stakeholder coordination.</li><li>Experience in vendor and supplier management.</li><li>Ability to manage multiple projects and priorities in demanding environments.</li><li>Strong analytical, troubleshooting, problem-solving, reporting, and executive communication skills.</li><li>Strong stakeholder management and project coordination capabilities.</li><li>PMP (Project Management Professional) certification is required.</li><li>ITIL certification is required.</li><li>Fluent in Arabic and English.</li><li>Ability and willingness to travel across Saudi Arabia.</li></ul><p><br></p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; **********<strong>;">SNC-Lavalin Fayez Engineering is seeking a <strong style="font-weight:700;">Senior Design Manager (MEP)</strong> to lead and manage the MEP design function for complex building, infrastructure, and industrial projects. This full-time role focuses on ensuring technical excellence, compliance, and successful project delivery by overseeing multidisciplinary design teams and coordinating with stakeholders. The Senior Design Manager drives innovation, quality assurance, and efficient design solutions throughout the project lifecycle.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead the development and delivery of Mechanical, Electrical, and Plumbing (MEP) design packages from concept through detailed design stages.</li>
<li style="margin:0 0 6px;">Manage and coordinate multidisciplinary MEP engineering teams, consultants, and external stakeholders.</li>
<li style="margin:0 0 6px;">Ensure all MEP designs comply with local regulations, international standards, client specifications, and sustainability requirements.</li>
<li style="margin:0 0 6px;">Review and approve engineering calculations, drawings, specifications, reports, and technical submissions.</li>
<li style="margin:0 0 6px;">Coordinate closely with architectural, structural, civil, and other engineering disciplines to ensure integrated project delivery.</li>
<li style="margin:0 0 6px;">Establish design schedules, resource plans, and project priorities to achieve project milestones.</li>
<li style="margin:0 0 6px;">Conduct design reviews, value engineering workshops, and risk assessments to optimize project performance.</li>
<li style="margin:0 0 6px;">Provide technical leadership, guidance, and mentoring to engineers, designers, and project teams.</li>
<li style="margin:0 0 6px;">Monitor design quality and ensure adherence to quality management procedures and best engineering practices.</li>
<li style="margin:0 0 6px;">Support tendering, procurement, and contractor evaluation activities through technical reviews and clarifications.</li>
<li style="margin:0 0 6px;">Manage client relationships and serve as the primary technical point of contact for MEP design matters.</li>
<li style="margin:0 0 6px;">Resolve technical issues during design, construction, commissioning, and handover phases.</li>
<li style="margin:0 0 6px;">Drive sustainability, energy efficiency, and innovation initiatives within MEP systems design.</li>
<li style="margin:0 0 6px;">Prepare project progress reports and communicate design status, risks, and recommendations to senior management.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or a related engineering discipline.</li>
<li style="margin:0 0 6px;">Minimum of <strong style="font-weight:700;">10-15 years of experience</strong> in MEP design and engineering, with significant experience in design management roles.</li>
<li style="margin:0 0 6px;">Proven experience delivering large-scale hospitality or leisure projects (hotels, resorts, entertainment venues).</li>
<li style="margin:0 0 6px;">Strong knowledge of MEP design principles, building systems, and relevant international and local codes and standards.</li>
<li style="margin:0 0 6px;">Experience managing multidisciplinary engineering teams and coordinating with consultants and contractors.</li>
<li style="margin:0 0 6px;">Proficiency in MEP design software and BIM platforms such as Revit, Navisworks, AutoCAD, and related engineering tools.</li>
<li style="margin:0 0 6px;">Strong understanding of HVAC, plumbing, fire protection, electrical distribution, lighting, ELV, and building services systems.</li>
<li style="margin:0 0 6px;">Experience in project planning, resource management, budgeting, and schedule control.</li>
<li style="margin:0 0 6px;">Familiarity with sustainable design practices, energy-efficient systems, and green building certifications.</li>
<li style="margin:0 0 6px;">Professional Engineer, Chartered Engineer, PMP, or equivalent certification is an advantage.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Excellent leadership, stakeholder management, communication, and presentation skills.</li>
<li style="margin:0 0 6px;">Strong analytical, problem-solving, and decision-making capabilities.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">This is a full-time position.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; </strong>**********;">Salary for this position will be disclosed during the recruitment process.</p>
Job description:<br><br>Job Purpose <p>Assist in resolving customer issues, provide timely technical support, and ensure quality service. Stay updated on product knowledge and maintain accurate records of customer interactions to help ensure customer satisfaction.</p>Key Accountability Areas <p>Issue Resolution:</p><ul><li>Assist in troubleshooting and resolving customer issues, ensuring that cases are handled in a timely and efficient manner.</li></ul><p>Customer Interaction:</p><ul><li>Engage with customers to understand their technical concerns and provide support or escalate issues as needed.</li></ul><p>Quality Assurance:</p><ul><li>Ensure the service provided meets company standards by following guidelines and processes, with a focus on improving service delivery.</li></ul><p>Documentation:</p><ul><li>Accurately record customer interactions, including troubleshooting steps, resolutions, and any feedback, to maintain clear and complete case histories.</li></ul><p>Product Knowledge:</p><ul><li>Stay informed on product updates and technical changes to provide effective support, while learning new tools and technologies to enhance service quality.</li></ul>Role Accountability <p>HR Proficiency:</p><ul><li>Communicate effectively with peers and supervisors and show openness to directions and feedback.</li></ul><p>Delivery:</p><ul><li>Use tools and machinery within efficient cost and time.</li><li>Execute the operational activities as per delivery schedules and work instructions.</li></ul><p>Problem-Solving:</p><ul><li>Assist to solve any related issues arise and escalate any complex operational problems.</li></ul><p>Quality:</p><ul><li>Implement the quality standards for products, processes, or related activities.</li></ul><p>Business Process:</p><ul><li>Execute the tasks as per work routines and instructions.</li></ul><p>Compliance:</p><ul><li>Comply to related policy, procedures, and processes.</li></ul>Academic Qualification High School Degree in Any relevant fieldWork Experience 2 to 4 YearsTechnical / Functional Competencies Customer FocusCustomer Relationship ManagementCustomer Satisfaction MeasurementCustomer ServiceCustomer Service Orientation<br><br>Profile description:<br><br><p>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.</p><p> </p><p>The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.</p><p> </p><p>alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.</p><p> </p><p>For more information about alfanar, please visit alfanar.com</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">HILL INTERNATIONAL is seeking a <strong style="font-weight:700;">Manager-Project & Programme Risk</strong> to join their team in Riyadh. This full-time position is responsible for the proactive identification, assessment, mitigation, and monitoring of risks across various project aspects, including cost, schedule, quality, safety, procurement, and delivery strategies. The role supports informed decision-making through structured risk analysis and robust risk governance aligned with organizational standards and project objectives.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Identify, assess, and monitor project risks throughout all phases of the project lifecycle.</li>
<li style="margin:0 0 6px;">Develop, update, and maintain Project/Program/PMC Risk Registers.</li>
<li style="margin:0 0 6px;">Coordinate and facilitate regular risk review workshops with clients, the PMC team, consultants, and contractors.</li>
<li style="margin:0 0 6px;">Clearly define and escalate risks, challenges, and issues to management in a timely manner.</li>
<li style="margin:0 0 6px;">Prepare and update risk mitigation and response plans, and monitor their implementation.</li>
<li style="margin:0 0 6px;">Report on key risks, trends, and mitigation effectiveness through periodic risk reports.</li>
<li style="margin:0 0 6px;">Support the development and application of risk probability and impact matrices.</li>
<li style="margin:0 0 6px;">Provide risk input during pre-construction, design, procurement, and construction stages.</li>
<li style="margin:0 0 6px;">Support the review of contracts, procurement strategies, and delivery methods from a risk perspective.</li>
<li style="margin:0 0 6px;">Assist in assessing risks associated with different project delivery systems (*, lump sum, cost-plus, target cost).</li>
<li style="margin:0 0 6px;">Participate in meetings with clients, consultants, and contractors to identify and evaluate risk issues.</li>
<li style="margin:0 0 6px;">Maintain risk data within approved risk management tools and databases.</li>
<li style="margin:0 0 6px;">Ensure compliance with Hill International's Quality, Environmental, Safety, and Occupational Health policies and procedures.</li>
<li style="margin:0 0 6px;">Perform other duties as assigned by the Line Manager.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor's Degree in Engineering, Construction Management, or a related discipline.</li>
<li style="margin:0 0 6px;">Risk Management Professional (RMP) or equivalent certification.</li>
<li style="margin:0 0 6px;">A minimum of 15 years of experience in engineering and/or project management, with demonstrated experience in a Risk Management role on large infrastructure or mega projects.</li>
<li style="margin:0 0 6px;">Working knowledge of project controls, cost, schedule, contracts, and claims risk.</li>
<li style="margin:0 0 6px;">Experience in identifying and managing cost, schedule, quality, and safety risks.</li>
<li style="margin:0 0 6px;">Familiarity with risk management systems and databases (*, Active Risk Manager or similar).</li>
<li style="margin:0 0 6px;">Understanding of Enterprise Risk Management (ERM) principles and their application at the project level.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Strong analytical, coordination, and facilitation skills.</li>
<li style="margin:0 0 6px;">Good written and verbal communication skills for interaction with clients and consultants.</li>
<li style="margin:0 0 6px;">Ability to work independently with minimal supervision.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; **********<strong>;">This is a full-time position based in Riyadh, requiring an individual with over 10 years of professional experience in the field. The role involves working within a dynamic project environment, collaborating with various stakeholders including clients, consultants, and contractors.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3>
<p style="margin:0 0 12px; </strong>**********;">Interested candidates who meet the specified qualifications are encouraged to apply. Salary details will be discussed during the interview process.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; **********<strong>;">E-Solutions is seeking an <strong style="font-weight:700;">Oracle Cloud ERP Solution Architect</strong> to join their team in Jeddah, Makkah. This full-time role involves designing and leading ERP transformation programs, requiring over 10 years of relevant experience.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">ERP Solution Architecture and Design</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">The Solution Architect will be responsible for the comprehensive design of Oracle Cloud ERP architecture. This includes defining functional and technical solution designs that align with business objectives and developing solution blueprints, architectural standards, and implementation roadmaps.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Design end-to-end Oracle Cloud ERP architecture covering Finance (GL, AP, AR, FA, Cash Management), EPM, and HCM modules.</li>
<li style="margin:0 0 6px;">Define functional and technical solution designs aligned with business objectives.</li>
<li style="margin:0 0 6px;">Develop solution blueprints, architectural standards, and implementation roadmaps.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Program Leadership and Delivery</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">This role involves leading ERP transformation programs and providing architectural oversight throughout all implementation phases. The architect will guide solution delivery teams and ensure alignment with enterprise architecture and governance frameworks.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead ERP transformation programs and guide solution delivery teams.</li>
<li style="margin:0 0 6px;">Provide architectural oversight across all implementation phases (Design, Build, Test, Deploy).</li>
<li style="margin:0 0 6px;">Ensure alignment with enterprise architecture and governance frameworks.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Business Process Transformation</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">The architect will collaborate with business stakeholders to redesign and optimize finance and procurement processes. This includes recommending Oracle Cloud ERP best practices, driving standardization, and promoting the adoption of out-of-the-box capabilities to minimize customizations.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Collaborate with business stakeholders to redesign and optimize finance and procurement processes.</li>
<li style="margin:0 0 6px;">Recommend Oracle Cloud ERP best practices and standardization.</li>
<li style="margin:0 0 6px;">Drive adoption of out-of-the-box capabilities to minimize customizations.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Integration and Data Architecture</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">Key responsibilities include defining integration strategies using Oracle Integration Cloud (OIC) and APIs. The role also involves designing data migration strategies, reconciliation processes, and data governance frameworks to ensure seamless integration with non-Oracle systems such as CRM, HRMS, and legacy systems.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Define integration strategies using Oracle Integration Cloud (OIC) and APIs.</li>
<li style="margin:0 0 6px;">Design data migration strategies, reconciliation processes, and data governance frameworks.</li>
<li style="margin:0 0 6px;">Ensure seamless integration with non-Oracle systems (CRM, HRMS, legacy systems).</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Stakeholder Engagement and Performance Optimization</h3>
<p style="margin:0 0 12px; </strong>**********;">The Oracle Cloud ERP Solution Architect will act as a trusted advisor to business leaders and executives, translating business requirements into scalable ERP solutions. This includes leading architecture workshops, solution reviews, monitoring ERP system performance, and recommending improvements to drive cost optimization and efficient use of Oracle Cloud services.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Act as a trusted advisor to business leaders and executives.</li>
<li style="margin:0 0 6px;">Translate business requirements into scalable ERP solutions.</li>
<li style="margin:0 0 6px;">Lead architecture workshops and solution reviews.</li>
<li style="margin:0 0 6px;">Monitor ERP system performance and recommend improvements.</li>
<li style="margin:0 0 6px;">Drive cost optimization and efficient use of Oracle Cloud services.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>WSP is seeking an experienced Stakeholder Manager to join our Transport & Infrastructure team in Riyadh. The successful candidate will lead stakeholder engagement activities across major infrastructure and transportation design projects, ensuring effective communication, alignment, and collaboration between project teams, government authorities, utility providers, clients, and key project stakeholders.</p><br><p>This role offers the opportunity to contribute to some of the Kingdom's most ambitious transport and infrastructure developments while supporting project delivery through proactive stakeholder management and relationship building.</p><br><br><br>Responsibilities:<br><ul><li>Develop and implement stakeholder management and communication strategies for major transport and infrastructure projects.</li><li>Identify, map, analyze, and maintain stakeholder registers throughout the project lifecycle.</li><li>Build and maintain strong relationships with government entities, municipalities, regulatory authorities, utility providers, clients, and community representatives.</li><li>Act as the primary liaison between project teams and external stakeholders.</li><li>Coordinate stakeholder meetings, workshops, presentations, and consultation sessions.</li><li>Manage stakeholder risks, issues, and concerns, ensuring timely resolution and escalation where appropriate.</li><li>Facilitate approvals, permits, and coordination requirements with relevant authorities and utility agencies.</li><li>Support project teams in obtaining stakeholder buy-in for design solutions and project initiatives.</li><li>Prepare stakeholder engagement reports, correspondence, meeting minutes, and executive-level updates.</li><li>Monitor stakeholder commitments and ensure actions are tracked and closed effectively.</li><li>Collaborate closely with project managers, design managers, discipline leads, and clients to support successful project delivery.</li><li>Ensure compliance with client requirements, project governance frameworks, and regulatory obligations.</li></ul><br><br>Qualifications:<br><ul><li>Saudi National.</li><li>Bachelor's degree in Engineering, Urban Planning, Business Administration, Communications, Public Relations, or a related discipline.</li><li>Minimum 10 years of professional experience in stakeholder management, stakeholder coordination, or external affairs.</li><li>Demonstrated experience working on large-scale transport and infrastructure design projects within Saudi Arabia or the GCC.</li><li>Previous experience with an engineering consultancy is highly preferred.</li><li>Proven track record engaging with public sector authorities, municipalities, transport authorities, utility providers, and regulatory bodies.</li><li>Strong understanding of infrastructure and transportation project lifecycles from planning through design and delivery.</li><li>Excellent verbal and written communication skills in both Arabic and English.</li><li>Strong negotiation, influencing, and relationship management skills.</li><li>Ability to manage multiple stakeholders and competing priorities within complex project environments.</li></ul><p><span><span><strong>Imagine a better future for you and a better future for us all.</strong></span></span></p><br><p><span><span>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.</span></span></p><br><p><span><span><strong>With us, you can.</strong></span></span><span><span><strong> Apply today.</strong></span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>This project offers the chance to join a talented Mace team in delivering an ultra-luxury residential and hospitality project with significant civils and infrastructure scope, collaborating with renowned architects and global consultants.</span></p><br><p><span>The project involves extensive infrastructure, landscape and built assets, delivered rapidly through Mace as a hands-on Project Management Consultant with FIDIC Engineer responsibility.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><span>Leads PMO and project controls delivery across assigned commissions.</span></li><li><span>Provides expert guidance on cost, schedule, risk and change management.</span></li><li><span>Builds strong client relationships and drives performance reporting.</span></li><li><span>Aligns delivery with Mace control centre, mentoring teams and promoting sustainability.</span></li><li><span>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><span>Relevant degree or equivalent.</span></li><li><span>Progressing toward chartership with a recognised professional body and ongoing professional development.</span></li><li><span>Proven leadership in health, safety and wellbeing, delivering measurable outcomes and embedding best practice.</span></li><li><span>Strong knowledge and application of relevant legislation within complex organisational environments.</span></li><li><span>Effective communicator with analytical capability and ability to engage, influence and build trusted stakeholder relationships.</span></li><li><span>Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high-valued projects/programmes for a project management consultancy business, which are required for immigration and client approval.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing: </strong>We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel: </strong>We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-Onsite</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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