Shipping representative Jobs

<p><strong>Role Overview</strong> Position scope, strategic mission, and operating context. Role Mission Drive reliable execution in marketing operations and process governance with clear KPI governance, weekly optimization cycles, and high-quality stakeholder communication. Business Context You will work with cross-functional squads supporting campaigns and delivery systems across MENA markets. This role contributes to our region-country-city operating model and reinforces commercial accountability. You will partner with strategy, delivery, and analytics leads to improve execution quality and speed. Role Snapshot Department: AI &amp; Automation Employment Type: Full Time Work Model: Hybrid Primary Location: Riyadh (Hybrid) with MENA collaboration</p><p><strong>Core Responsibilities</strong> Expected ownership areas and day-to-day execution scope. Own end-to-end delivery for Marketing Operations Manager initiatives, from planning through execution and optimization. Translate business goals into KPI trees, sprint priorities, and measurable weekly actions. Run structured experiments and document performance learnings for scaling decisions. Collaborate with adjacent teams to align creative, technical, and operational dependencies. Maintain QA discipline, reporting clarity, and leadership-ready status updates.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements and Qualifications</strong> Capabilities required to perform the role at a high level. Required Experience 7-10 years of experience in marketing operations and process governance. Hands-on capability with automation SOPs, QA workflows, reporting standards. Strong communication and stakeholder management in cross-functional environments. Data-informed decision making with comfort in KPI and performance analysis. Demonstrated ownership mindset with the ability to execute against deadlines. Preferred Qualifications Experience working across multi-country or multi-region delivery environments. Track record improving conversion quality, efficiency, or operational reliability. Confidence in SOP documentation and process governance.</p>

Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>We are looking for a highly talented Android Engineer to join the Fulfillment team in Riyadh. If you are looking for a place where you can gain hands-on experience and create a direct impact, then this may be the place for you! An ideal candidate will have a track record as a significant individual contributor as well as a strong team player.<br><br>You Will Be Working On<br><br>Keep abreast of the latest software development methodologies in order to be able to provide best-in-class software solutions Analyze product requirements in order to understand engineering requirements, evaluate the technical feasibility, estimate efforts, and provide the required solutions in collaboration with the Product Team Assist in building development components and managing the programming of the different solution components in order to transform the requirements into actual working software accurately Document all coding steps in order to ensure comprehensibility and facilitate future modifications and maintenance Responsible for writing unit, integration, and UI / Snapshot testing. Investigate and resolve issues and bugs through patches and other means Collaborate with other colleagues in order to assist each other in code reviews and deliver code review reports accordingly Perform functional and module testing in order to ensure the functionality of delivered solutions Monitor evaluate and report on product development and recommend improvements where necessary Assist in user trials and acceptance testing<br><br>Qualifications<br><br>3+ years of experience in developing software, with practical knowledge of design patterns and algorithms, ideally with Kotlin as a primary development language, but Java would suffice too. You are open-minded about technologies but particularly skilled in native Android development. Hands-on experience writing high-quality, testable code, also proficiency with modern mobile architectures. In-depth knowledge of mobile engineering lifecycle for fragments, activities, and practical experience with Agile methodologies (SCRUM or Kanban would do). Engineering excellence - a proven track record of substantially impacting the development of complex non-trivial systems. Open-source contributions and technical publications are very much welcome! Execution - “getting things done” mentality. Ability to manage multiple projects at the same time, with high prioritization skills and experience with versioning tools (Git). You are experienced and on track with Modern Android Development approaches skillsets and practices. We are looking for practical knowledge of View Model, Live Data, Paging, Navigation, Safe Args, Retrofit2, RxJava2, Dagger2 (multi-module applications). Understanding of Modular App Architecture. Understanding of CI/CD pipeline. Ability to write new modules using maintainable architecture.<br><br>Nice-to-Have Skills<br><br>Knowledge of Firebase, Google Maps API, Fastlane scripting, and Checkout.com SDK.<br><br>Additional Information<br><br>We offer:<br><br>We offer visa and relocation support globally and inside KSA to our employees. Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech and product community. Develop your skills with your personal educational budget for conferences and external training. Access our e-learning platform Linked In and participate in our various in-house training programs And much more…

<br><p> </p> <p> </p> <p> <u> <b>Job Description:</b> </u> </p> <p>Parsons are looking for a highly experienced <b>Design Manager </b>to join their team!</p> <p> </p> <p>Within the Planning &amp; Design Management stream and reporting to the Director of Infrastructure Planning &amp; Design, the Design Manager will manage &amp; coordinate the delivery of multi-disciplinary design across assigned projects, packages or asset scopes in accordance with brief, standards, budgets and delivery programs.</p> <p> </p> <p> <b>What You'll Be Doing;</b> </p> <ul> <li>Support the Senior Management and Senior Design Manager in the day-to-day management, coordination, and assurance of design delivery across all project stages.</li> <li>Coordinate design consultants and technical teams to ensure compliant, integrated, and high-quality design outputs.</li> <li>Review and monitor design submissions for quality, completeness, coordination, and alignment with project requirements prior to approvals.</li> <li>Support the resolution of design clashes, technical queries, constructability issues, and cross-disciplinary coordination matters.</li> <li>Maintain design trackers, action logs, registers, approval workflows, and technical records to support effective governance and reporting.</li> <li>Apply standardized design management templates, tools, methodologies, and reporting procedures across assigned projects and monitor design progress against agreed milestones, schedules, and stage gate deliverables.</li> <li>Coordinate interfaces between disciplines, infrastructure systems, assets, consultants, stakeholders, and delivery teams to ensure integrated outcomes.</li> <li>Identify, track, and support mitigation of design-related risks, assumptions, constraints, and dependencies.</li> <li>Liaise with internal stakeholders, consultants, support functions, and project teams to support timely reviews, approvals, and decision-making.</li> <li>Ensure accurate, timely, and consistent communication of design information across all stakeholders.</li> </ul> <p> </p> <p> <b>What Required Skills You'll Bring;</b> </p> <ul> <li>Bachelor s degree in engineering, or related discipline.</li> <li>10 years experience in design coordination or design management roles.</li> <li>Experience working with multi-di design consultants.</li> <li>Good understanding of design development stages and coordination requirements.</li> <li>Strong organizational, communication and stakeholder coordination skills</li> <li>The ability to communicate effectively in spoken and written English</li> <li>Must be Saudi National</li> </ul> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p><br>

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To effectively monitor the customer experience, collect feedback, measure satisfaction levels, track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HS<br><br>Key Accountability Areas<br><br>Customer Experience<br><br>Identify touch points during customer experience and analyze the current state of these touch points and how to improve them. Collect, track and analyze customer feedback and suggest improvements internally based on the insights gathered - help measure metrics such as NPS to gauge how the brand is performing on CX performance parameters Conduct customer interviews and surveys and report on insights Regular communication with internal stakeholders such as customer care and other customer-facing teams to identify gaps and opportunities. Raising red flags wherever the business process – billing, installation, or anything pre or post sales – needs correction to ensure the customer has a seamless experience with the company Ensuring the CX strategies are aligned to the larger marketing and business goals and outcomes Work with the product and the technology teams to ensure seamless brand and buying experience with technology- be it the brand website or a self-service app Design and implement customer retention programs to minimize churn and enhance long-term customer engagement. Oversee customer service metrics, including response time, resolution rate, and CSAT, to drive continuous improvement. Monitor competitor strategies and industry trends to ensure Hungerstation remains a leader in customer experience Analyze internal company’s performance data and find out patterns that might affect the customer experience. Prepare weekly, monthly, and annually data-based insights and report them to internal stakeholders. Support internal stakeholders with data analytics when needed to help them improve areas that affect customer experience. Lead and manage projects and programs with internal stakeholders to improve customer experience.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>8 - 10 years of experience in customer experience, customer service, or operations, Strong analytical skills with experience in customer feedback analysis, retention management, and process improvement. Proficiency in CX tools, CRM software, and customer support platforms. Excellent communication and leadership skills, with the ability to influence stakeholders. Knowledge of food delivery or e-commerce industries is a plus. Ability to work in a fast-paced, dynamic environment and drive results. Strong project management skills with the ability to execute multiple initiatives simultaneously. Experience in data-driven decision-making, customer segmentation, and personalization strategies.<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration, or a relevant field is required.

The Job Summary The Broker Sales Administrator is primarily responsible for administering the broker sales operations; handling contract management, ensuring all agreements with clients are up-to-date and adhere to legal standards; involving meticulous documentation and data management, tracking sales data, and preparing detailed reports to support decision-making processes; liaising between the sales team and other departments, such as finance and logistics, to ensure smooth operation and delivery of broker sale services.<br>Key Responsibilities / Accountabilities Sr #Technical / Job-Specific Competencies1Broker Sales Process Administration Ensure all broker sales documents, including contracts, order forms, and service agreements, are accurately prepared, stored securely, and readily available for audits or client inquiries. Handle the placement and processing of broker sales orders, coordinating between sales, inventory, and logistics teams to ensure timely delivery and fulfilment of client specifications. Administer a comprehensive database of broker clients, ensuring records are continuously updated with contact information, purchase history, and client preferences to facilitate personalized service and sales follow-ups. Generate detailed monthly and quarterly reports analysing sales performance, client engagement activities, and revenue metrics to inform strategic decision-making and forecast future sales. Administer the accurate processing of all financial transactions related to broker sales, including invoicing, payments, and credit control, ensuring compliance with financial policies. Administer broker sales activities ensuring full compliance with both local Saudi regulations and international trade laws that impact broker operations. Implement systems to systematically collect and analyse feedback from broker clients, using the insights to improve service offerings and address client concerns proactively. Regularly review broker sales contracts to ensure they remain up-to-date, compliant, and are renewed on schedule to maintain continuous service and legal integrity.2Inventory Oversight for Broker Sales Monitor inventory levels to ensure an adequate supply of vehicles for broker sales, using inventory management systems to update stock records and alert sales teams of shortages. Conduct comprehensive quarterly audits of the broker inventory to verify the accuracy of stock records and the physical condition of vehicles, addressing any discrepancies immediately. Administer the allocation of vehicles to meet specific broker orders, ensuring that the right models and quantities are available as required by clients, optimizing logistics and delivery timelines. Administer stock adjustments based on ongoing sales trends, customer demand, and seasonal fluctuations to optimize inventory levels without overstocking or stock outs. Prepare detailed inventory reports that provide insights into vehicle availability, status, and turnover rates, helping to guide purchasing decisions and sales strategies. Handle the reordering process, liaising with suppliers to ensure timely replenishment of popular models and variations based on sales data and forecasted demand.3Client Relations Administration Organize regular communication channels with broker clients, including newsletters, status updates, and direct calls, to keep them informed and engaged offerings. Coordinate the scheduling of all client-related services, such as vehicle delivery, routine maintenance, and any required repairs, ensuring a seamless client experience. Administer contract renewals and updates, ensuring terms are current and reflective of any new negotiations or service changes. Promptly address and resolve any issues or complaints from broker clients, maintaining high standards of client service and satisfaction, and documenting outcomes for future reference.<br><br>The Job Profile1Educational Qualifications Bachelor’s Degree in Business Administration2Professional Certifications Certified Broker Manager (CFM)3Experience Minimum 3 years of experience in broker sales management or related field4Languages Proficiency Fluency in English & Arabic languages

<h3 >Recruiter Opportunity at Avensys Consulting</h3> <p >Avensys Consulting is seeking a <strong >Recruiter</strong> to join our team. This is a full-time, remote position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience and involves comprehensive recruitment and client engagement activities.</p> <h3 >About Avensys Consulting</h3> <p >Avensys is a global IT professional services company headquartered in Singapore. With a decade of successful operations, the company has established itself as a trusted provider in Singapore, offering enterprise solution consulting, business intelligence, business process automation, and managed services. Avensys serves a diverse client base across sectors including banking and financial services, insurance, information technology, healthcare, retail, and supply chain.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage end-to-end recruitment delivery, including sourcing, screening, interview coordination, and offer management.</li> <li >Support business development by identifying prospective clients, assisting with outreach efforts, and participating in client meetings.</li> <li >Perform account management duties, such as maintaining relationships with existing clients, gathering role requirements, and ensuring service quality on active accounts.</li> <li >Maintain candidate pipelines, client records, and hiring reports.</li> <li >Support Saudization (Nitaqat) targets in hiring decisions.</li> </ul> <h3 >Professional Growth Path</h3> <p >The role is initially focused on recruitment delivery. Over the first six months, the Recruiter will gain structured exposure to client-side work. This path is designed to develop into a full 360-degree desk, encompassing both client relationship management and recruitment delivery responsibilities.</p> <h3 >Required Experience</h3> <ul > <li >A minimum of 2 to 5 years of experience in a relevant recruitment role.</li> </ul> <h3 >Compensation and Benefits</h3> <p >The successful candidate will receive an excellent base salary and attractive company benefits. This position also offers a collaborative work environment and strong career progression opportunities.</p>

<h3 >Recruiter Opportunity at Avensys Consulting</h3> <p >Avensys Consulting is seeking a <strong >Recruiter</strong> to join our team. This is a full-time, remote position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience and involves comprehensive recruitment and client engagement activities.</p> <h3 >About Avensys Consulting</h3> <p >Avensys is a global IT professional services company headquartered in Singapore. With a decade of successful operations, the company has established itself as a trusted provider in Singapore, offering enterprise solution consulting, business intelligence, business process automation, and managed services. Avensys serves a diverse client base across sectors including banking and financial services, insurance, information technology, healthcare, retail, and supply chain.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage end-to-end recruitment delivery, including sourcing, screening, interview coordination, and offer management.</li> <li >Support business development by identifying prospective clients, assisting with outreach efforts, and participating in client meetings.</li> <li >Perform account management duties, such as maintaining relationships with existing clients, gathering role requirements, and ensuring service quality on active accounts.</li> <li >Maintain candidate pipelines, client records, and hiring reports.</li> <li >Support Saudization (Nitaqat) targets in hiring decisions.</li> </ul> <h3 >Professional Growth Path</h3> <p >The role is initially focused on recruitment delivery. Over the first six months, the Recruiter will gain structured exposure to client-side work. This path is designed to develop into a full 360-degree desk, encompassing both client relationship management and recruitment delivery responsibilities.</p> <h3 >Required Experience</h3> <ul > <li >A minimum of 2 to 5 years of experience in a relevant recruitment role.</li> </ul> <h3 >Compensation and Benefits</h3> <p >The successful candidate will receive an excellent base salary and attractive company benefits. This position also offers a collaborative work environment and strong career progression opportunities.</p>

<p>We are seeking a highly experienced Senior Structural / Bridges Engineer with a minimum of 12 years of bridge engineering experience, specializing in the design, site supervision, and delivery of steel bridge structures for major transportation and urban infrastructure projects. The successful candidate will play a key role in supporting the RCRC Bridges Program in Riyadh, Saudi Arabia, contributing to the planning, design, technical coordination, construction supervision, and delivery of complex bridge and highway infrastructure works. Candidates with direct experience in Riyadh, Saudi Arabia, or the wider GCC region will be highly preferred.</p><p>Your role</p><ul><li>Lead the design, analysis, and delivery of steel bridge structures across all project phases, from concept and preliminary design through detailed design, construction supervision, and project closeout.</li><li>Develop innovative and practical bridge engineering solutions for complex urban transportation corridors and highway networks.</li><li>Coordinate bridge designs with multidisciplinary teams, including highways, utilities, traffic, drainage, geotechnical, and construction disciplines.</li><li>Perform structural analysis, design calculations, technical reviews, and independent design verification.</li><li>Provide construction support services, including responding to technical queries, reviewing shop drawings, method statements, temporary works proposals, and material submittals.</li><li>Conduct site inspections and monitor construction activities to ensure compliance with approved designs, specifications, quality standards, and safety requirements.</li><li>Review contractor submissions and oversee bridge construction, erection, launching, rehabilitation, strengthening, and maintenance works.</li><li>Identify and resolve design and construction issues arising during project execution.</li><li>Ensure compliance with client requirements, Saudi regulations, and international bridge design standards such as AASHTO, Eurocodes, and relevant local codes.</li><li>Support stakeholder engagement and coordinate with contractors, consultants, utility agencies, and government authorities.</li><li>Mentor junior engineers and provide technical leadership within bridge design and supervision teams.</li></ul><p>About you</p><p>Preferred Project Experience (Riyadh / GCC Focus)</p><p>The ideal candidate should demonstrate substantial experience in:</p><ul><li>Major urban transportation and highway infrastructure projects.</li><li>Large-scale bridge developments in Riyadh, KSA, or comparable GCC cities.</li><li>Congested urban corridors, grade separations, flyovers, underpasses, and complex interchange systems.</li><li>Structural steel bridges, composite bridges, pedestrian bridges, and elevated roadway structures.</li><li>Bridge rehabilitation, strengthening, widening, replacement, and asset improvement programs.</li><li>Construction supervision and site-based delivery of bridge projects, including contractor management and quality oversight.</li><li>Design coordination and stakeholder management on high-profile infrastructure projects.</li><li>Interface management with utilities, traffic diversions, temporary works, and construction sequencing within live urban environments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Civil or Structural Engineering (Master's degree preferred).</li><li>Minimum 12 years of experience in bridge engineering, with significant exposure to steel bridge design and construction supervision.</li><li>Proven experience delivering bridge projects within Saudi Arabia and/or the GCC region.</li><li>Strong knowledge of bridge analysis and design software such as MIDAS Civil, SAP2000, CSI Bridge, RM Bridge, or SOFiSTiK.</li><li>Experience with international bridge design standards and Saudi regulatory requirements.</li><li>Excellent communication, stakeholder management, and technical leadership skills.</li><li>Professional Engineering Chartership or equivalent accreditation is desirable.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a passionate and results-driven Sales Account Executive to join our Commercial team.<br> In this role, you will be responsible for acquiring new restaurant partners, developing strong business relationships, and driving business growth.<br> You will manage the full sales cycle—from prospecting and negotiations to onboarding and ongoing partner support—while achieving sales targets and delivering an outstanding partner experience.<br> Responsibilities: Identify and acquire new restaurant partners, including local chains, independent restaurants, and cloud kitchens.<br> Research potential partners and build a strong pipeline through cold calling, emails, networking, referrals, and field visits.<br> Maintain and update prospect activities using CRM tools.<br> Conduct product presentations and demonstrate the value of our platform to restaurant owners and managers.<br> Promote the company's solutions, including increased visibility, delivery support, and marketing opportunities.<br> Negotiate partnership agreements, commission structures, onboarding fees, and promotional packages.<br> Address partner objections and provide tailored business solutions.<br> Guide partners through the onboarding process, including contract signing, menu digitization, and platform setup.<br> Coordinate with internal teams to ensure a seamless onboarding experience.<br> Train partners on platform features, dashboards, and order management.<br> Build and maintain long-term relationships with partners while identifying upselling opportunities.<br> Achieve monthly and quarterly sales targets and acquisition goals.<br> Monitor sales performance, track progress against KPIs, and adjust sales strategies when needed.<br> Prepare regular performance reports and provide updates to management.<br> Bachelor's degree in Business, Marketing or any related field.<br> Minimum 1 year of sales experience in sales or any related field.<br> CRM proficiency.<br> Food Delivery &amp; Restaurant Industry Knowledge.<br> Sales &amp; Negotiation Expertise.<br> Communication &amp; Presentation Skills.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Implement and coordinate the procurement of non-trading materials, supplies, equipment, and services.</p><p><strong>Accountabilities</strong></p><ul><li><strong>Vendors Interaction:</strong> Source for best products with latest technologies by approaching different vendors in multiple markets to serve the business bitterly. Establish and maintain solid professional relationships with vendors by continuous negotiation and some field visits to obtain favorable pricing and discount structures. Update the suppliers list on frequent bases either by introducing new vendors or eliminating outdated ones to ensure dealing with the best in the market. Analyze Vendor Performance by evaluating all quotes and coordinate with vendors to provide required bids and improve all purchasing process.</li><li><strong>Goods Delivery:</strong> Work with Internal &amp; external Stakeholders by going through their requests to determine Procurement needs, quality, and delivery requirements. Check the delivery by following-up with suppliers based on a timely manner as per the agreed SLA, and to the agreed specifications to ensure delivery of goods.</li><li><strong>Purchase Orders:</strong> Create Purchase Orders By transferring the Approved PR into PO to give the suppliers the green light of starting the job. Review Purchase requisitions In terms of amounts, account numbers and number of lines to ensure compliance with Nahdi s NTI Purchasing requirements.</li><li><strong>Specifications Development:</strong> Assist in the development of specifications for equipment, materials, and services by discussing the general needs of each project and suggest some alternative solutions to ensure getting best products/ services on each project / request.</li></ul><p>Employee s duties are not limited to the above-mentioned Accountabilities; he/she may perform other duties as assigned.</p><p><strong>Work Environment</strong></p><ul><li>Indoors : 70%</li><li>Outdoors : 30%</li><li>Working Days : 5 Working Days</li><li>Days off : 2 Days Off</li><li>Working Hours : 8:00 AM 6:00 PM (1 hour break)</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirements</strong></p><ul><li>Education Bachelor s Degree</li><li>Experience 0 - 3 Years of Experience</li><li>Computer Skills MS Office Suite</li><li>Languages English Arabic</li></ul>

<strong>Our Purpose<br><br></strong><em>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.<br><br></em><strong>Title And Summary<br><br></strong>Director - Loyalty Customer Success Lead - West Arabia &amp; Africa<br><br><strong>Overview<br><br></strong>Mastercard’s Loyalty Solutions team is seeking a Director, Program Management (EEMEA) to lead post sale customer success delivery for a regional portfolio of issuers, merchants, and partners in the West Arabia and Africa Division. This role is accountable for helping customers realize measurable business outcomes through our loyalty, rewards, and customer engagement solutions—driving platform adoption, customer value, and long term growth.<br><br>The Director will lead a team across the region supporting Rewards, Offers, and program operations and implementations, ensuring strong delivery quality and operational excellence across markets with varying levels of loyalty maturity. The role will partner closely with Sales, Product, and Delivery to influence key commercial and customer KPIs—including renewals, retention, ARR expansion, and NPS—and will build senior client relationships to maintain momentum, mitigate risk, and identify new value for customers and Mastercard.<br><br>Success in this role requires deep expertise in digital marketing, loyalty best practices, and complex program management. Candidates with superior communication and collaboration skills are a must, as is the ability to align resources and solve complex problems in a matrixed environment.<br><br>Role-Key Responsibilities<br><br><ul><li> Drive Regional Adoption &amp; Value: Define and execute customer success plans across the region to drive measurable improvements in engagement, retention, and program performance. Monitor KPIs and trends across the portfolio and coach team members to deliver insights and recommendations to clients.</li><li> Relationship Management: Serve as a senior point of contact for key accounts and engage as an account sponsor for select strategic clients. Build trusted relationships with stakeholders across Marketing, CRM, Loyalty, and executive teams to ensure alignment on objectives and value realization.</li><li> Strategic Guidance: Provide thought leadership and data-driven insights to shape client program roadmaps and regional best practices. Build feedback loops to bring market insights to Product, Sales, and Delivery teams to improve offerings and execution.</li><li> Program Governance: Establish and run portfolio governance, including business reviews, performance reporting, and customer health/risk management. Drive adoption of consistent, data-driven approaches to value tracking, issue escalation, and remediation plans.</li><li> Growth &amp; Retention: Drive upsells, renewal readiness and retention outcomes across the portfolio. Partner with Sales and Account Management to support renewals and identify expansion/cross-sell opportunities. Contribute to forecasting and pipeline health by surfacing risks and value stories early.</li><li> Leadership &amp; Development: Lead, mentor, and develop a high-performing regional team through regular 1:1s, coaching plans, and timely performance feedback. Set clear goals and expectations, create growth opportunities, and reinforce consistent delivery standards and ways of working.<br><br><br></li></ul><strong>About You<br><br></strong><ul><li> Experience</li><li>8–10+ years in customer success, account management, program management, or consulting for enterprise SaaS</li><li>Strong experience with loyalty, CRM, marketing, or customer engagement programs, or related fintech solutions</li><li>Proven track record of hitting renewal targets, driving incremental value, and retaining long-term contracts</li><li>Expertise overseeing or closely partnering with operations, delivery, or similar functions in a complex cross-functional environment.</li><li> Skills</li><li>Strong commercial acumen, with the ability to link loyalty program success to financial and business outcomes.</li><li>Excellent executive communication and presentation skills</li><li>Highly analytical and comfortable using data to inform strategy and recommendations</li><li>Proven people leadership skills, including leading managers and/or senior individual contributors across multiple markets and influencing in a matrixed environment</li><li> Technical Knowledge</li><li>Familiarity with loyalty platforms, rewards ecosystems, CRM tools, and marketing and financial technology (APIs, integrations, etc.)</li><li>High degree of comfort working with analytics dashboards and translating insights into action</li><li> Attributes</li><li>Empathy and a strong ability to understand customer goals and needs</li><li>Strategic, proactive, outcomes-oriented<br><br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Experience with loyalty program design and optimization.</li><li> Knowledge of data-driven marketing strategies.</li><li> Familiarity with tools such as Salesforce, loyalty platforms, and analytics solutions.<br><br><br></li></ul><strong>Corporate Security Responsibility<br><br></strong> All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:<br><br><ul><li>Abide by Mastercard’s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and</li><li>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</li></ul>

Location: Khobar, Saudi Arabia<br><br>Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.<br><br>For over 50 years, Thales has been a trusted partner of the Kingdom of Saudi Arabia. As a local industrial partner, Thales provides advanced solutions in Defence, Public Security, Civil Aviation, Space, Enterprise, and Cybersecurity across four sites throughout the country. The Saudi Vision 2030 is at the heart of Thales' strategy in the Kingdom, driving the localisation of defence technologies and systems, strengthening local capabilities, developing local talent, and supporting national sovereignty through strategic collaborations. To reinforce its commitment to localising its defence activities and to build a future we can trust in the Kingdom, Thales established SAMI Thales Electronic Systems (STES), a Joint Venture with Saudi Arabian Military Industries (SAMI), operating under the ambitious directives outlined in Vision 2030.<br><br>As a Service Delivery Manager (Team Manager) within the DES team, you will lead a team of 8+ engineers with diverse technical skills sets, ensuring the reliable delivery of services and regional projects while maintaining operational excellence, customer satisfaction, and compliance with Service Level Agreements (SLAs).<br><br>You will be responsible for team leadership, service operations, stakeholder management, resource planning, and escalation handling, while driving continuous improvement and aligning service delivery with business objectives. As a hands-on technical leader, you will actively contribute to troubleshooting, automation, technical initiatives, and process optimization, ensuring high service quality, operational efficiency, and service profitability.<br><br><strong>A week in the life of a Service Delivery Manager:<br><br></strong><ul><li>Lead and manage a team of engineers, ensuring effective resource planning, skill development, high performance, and a collaborative, growth-oriented culture.</li><li>Act as the primary customer and stakeholder escalation point, leading major incident management, coordinating cross-functional teams, and providing timely executive communications.</li><li>Achieve Customer Satisfaction (CSAT) and Net Promoter Score (NPS) targets, addressing low scores through actionable improvement plans.</li><li>Drive ITIL service management practices, including change, release, incident, and problem management, while participating in governance reviews and ensuring adherence to quality processes and KPIs.</li><li>Build and maintain strong customer and stakeholder relationships, proactively addressing feedback, improving service quality, and supporting business growth and service adoption.</li><li>Define and execute operational and DevOps improvement initiatives, monitor service and team KPIs, and drive automation, reliability, and continuous improvement.</li><li>Collaborate closely with Product Owners, Delivery Managers, Production Engineers, and other cross-functional teams to achieve organizational goals and ensure 24×7 service availability.</li><li>Actively contribute hands-on to technical tasks, including troubleshooting complex issues, participating in code reviews, optimizing infrastructure, and improving system reliability.</li><li>Work directly with engineers to design and implement scalable, high-availability solutions, leveraging industry best practices.</li><li>You will ensure traffic boosting and service usage of managed services by collaborating with the Account/Marketing team.</li><li>You will be the owner of project financial management, respecting the management approved margins<br><br><br></li></ul><strong>Qualification<br><br></strong><strong>Education, Experience, Knowledge And Skills<br><br></strong><ul><li>To succeed at this job, you must have: experience with overseeing project scope and requirements, SLAs, change and customer relationship management, project handovers and ITIL foundation, practitioner, service manager and practitioner release and control certifications.</li><li>You must be fluent in English and Arabic.</li><li>We would like someone to join our team who has strong communication and stakeholder management skills.</li><li>You must have a Degree in Computer, Electrical or Telecommunications Engineering or a related field.</li><li>We are looking for someone with 10+ years of experience in software and services delivery, including at least 3 years of experience managing engineering teams of at least 5 team members.</li><li>Proven experience in operations or team management within IT or technical environments.</li><li>Knowledge of IT Service Management (ITSM) processes and tools, project management, SLAs, and change management.</li><li>Hands-on experience with key technologies such as Public Cloud Operations (preferred GCP), Linux Administration, Application Support, CI/CD, Infrastructure as Code, Kubernetes/Docker.</li><li>You must have experience in project budgeting and financials management.<br><br><br></li></ul>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:</p><br><p>Approach each client engagement as a&amp;nbsp;<strong>partnership</strong>, create an environment that attracts the&amp;nbsp;<strong>most talented professionals</strong>&amp;nbsp;and allows them to flourish, and regulate&amp;nbsp;<strong>growth</strong>&amp;nbsp;to maintain&amp;nbsp;<strong>excellence</strong>&amp;nbsp;in our service standards.</p><br><br>Junior Project manager – Data Center<p>We are seeking an experienced <strong>PMC Lead / Site Director</strong> to lead the delivery of a major hyperscale data center project. The role will serve as the PMC’s single point of accountability to the Owner, providing overall leadership across project governance, stakeholder coordination, performance management, and executive reporting.</p><br><p>The successful candidate will oversee project delivery against cost, schedule, quality, safety, and commissioning objectives while coordinating closely with the Owner, Site Supervision Consultant, designers, contractors, and other key stakeholders.</p><br>RESPONSIBILITIES<ul><li>Serve as the PMC’s primary point of accountability to the Owner for overall project delivery.</li><li>Lead project governance, coordination, decision-making, and escalation processes.</li><li>Provide strategic leadership across construction, project controls, commercial, quality, HSE, and commissioning functions.</li><li>Coordinate activities between the Owner, Site Supervision Consultant, designers, contractors, vendors, utility providers, and other stakeholders.</li><li>Monitor overall project performance against approved cost, schedule, quality, safety, and commissioning objectives.</li><li>Ensure project risks, issues, dependencies, and constraints are identified, tracked, and resolved in a timely manner.</li><li>Lead executive-level project meetings, governance reviews, and performance discussions.</li><li>Review and challenge project progress, forecasts, key milestones, and contractor performance.</li><li>Ensure alignment between design, procurement, construction, testing, commissioning, and handover activities.</li><li>Oversee the performance of the PMC project team and ensure clear accountability across disciplines.</li><li>Review and approve key project reports, recommendations, escalations, and management submissions.</li><li>Provide executive reporting to the Owner covering project status, risks, decisions, and required actions.</li><li>Escalate critical project issues to the Owner with clear recommendations and mitigation strategies.</li><li>Ensure compliance with contractual requirements, project procedures, governance frameworks, and applicable standards.</li><li>Support commercial, contractual, and change management decisions as required.</li><li>Drive collaboration across all project stakeholders to support timely and successful project completion.</li><li>Lead readiness for major stage gates, commissioning milestones, handover, and final project closeout.</li></ul>QUALIFICATIONSRequired Qualifications<ul><li>Bachelor’s degree in Engineering, Construction Management, Project Management, or a related discipline.</li><li>Relevant professional certification or chartered status.</li><li>Minimum <strong>10 years of overall professional experience</strong> in major construction, infrastructure, or mission-critical project delivery.</li><li>Demonstrated experience delivering at least <strong>one hyperscale data center project of 15MW or greater</strong>.</li><li>Strong experience leading complex multidisciplinary project teams.</li><li>Extensive knowledge of project governance, stakeholder management, construction delivery, project controls, commercial management, quality, HSE, and commissioning.</li><li>Proven ability to manage multiple contractors, consultants, designers, and stakeholders.</li><li>Strong understanding of cost, schedule, risk, quality, safety, and commissioning performance management.</li><li>Experience providing executive-level project reporting and recommendations to clients or Owners.</li><li>Strong decision-making, negotiation, escalation, and conflict-resolution skills.</li><li>Excellent leadership, communication, and stakeholder management capabilities.</li></ul>Preferred Qualifications<ul><li>Project Management Professional (PMP) certification.</li><li>MRICS or equivalent professional accreditation.</li><li>Chartered Engineer status or equivalent.</li><li>Experience working on hyperscale or mission-critical data center developments.</li><li>Experience within a Project Management Consultancy (PMC) environment.</li><li>Strong familiarity with EPC, design-build, and multi-contractor project delivery models.</li><li>Experience working in KSA or the wider GCC region.</li><li>Knowledge of international construction contracts and project governance standards.</li></ul>POSITION DETAILS<ul><li><strong>Position:</strong> PMC Lead / Site Director</li><li><strong>Work Setting:</strong> Full-Time Onsite</li><li><strong>Role Type:</strong> RFP Mandatory Key Personnel</li><li><strong>Reporting To:</strong> Owner / Client Leadership</li><li><strong>Industry:</strong> Hyperscale Data Centers / Mission-Critical Construction</li></ul>PRODUCTIVITY TOOLS<ul><li>Microsoft Office</li><li>Microsoft Excel</li><li>Microsoft PowerPoint</li><li>Project Controls Platforms</li><li>Executive Reporting Dashboards</li><li>Risk and Action Tracking Systems</li><li>Document Management Systems</li></ul><p>&amp;nbsp;</p><br><p>Decima International is an Equal Opportunity Employer that is committed to the safety and well-being of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>.</p><br>Job Purpose <br><p>Support enterprise reporting by consolidating, analyzing, and presenting organizational performance information. Ensure management reports and dashboards are accurate, timely, consistent, and aligned with strategic and operational requirements.</p><br><br><br>Key Accountability Areas <br><p>Enterprise Reporting</p><br> <ul> <li>Prepare and consolidate periodic enterprise performance reports and dashboards.</li> <li>Coordinate reporting inputs from business units and ensure timely submissions.</li> <li>Maintain standardized reporting templates, schedules, and guidelines.</li> </ul> <p>Data Analysis &amp; Insights</p><br> <ul> <li>Conduct trend, variance, and comparative analyses to identify performance gaps.</li> <li>Translate performance data into clear insights for management decision-making.</li> <li>Highlight significant risks, issues, and areas requiring management attention.</li> </ul> <p>Data Quality</p><br> <ul> <li>Review and validate reported data for accuracy, completeness, and consistency.</li> <li>Work with business units to resolve data-quality and reporting issues.</li> <li>Maintain reliable reporting records and supporting documentation.</li> </ul> <p>Stakeholder Support</p><br> <ul> <li>Support management meetings with reports, presentations, and performance updates.</li> <li>Provide guidance to business units on reporting standards and requirements.</li> <li>Follow up on reporting actions and required corrections.</li> </ul> <p>Reporting Improvement &amp; Digitalization</p><br> <ul> <li>Improve enterprise reporting processes, templates, and controls.</li> <li>Develop and maintain automated dashboards and reporting solutions.</li> <li>Use business-intelligence tools to enhance reporting efficiency and visibility.</li> </ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br> <ul> <li>Ability to obtain updated soft and technical skills related to the job.</li> </ul> <p>Delivery:</p><br> <ul> <li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li> <li>Utilize resources effectively to achieve objectives within efficient cost and time.</li> <li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li> </ul> <p>Problem-Solving:</p><br> <ul> <li>Solve any related problems arise and escalate any complex operational issues.</li> </ul> <p>Quality:</p><br> <ul> <li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li> </ul> <p>Business Process Improvements:</p><br> <ul> <li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li> </ul> <p>Compliance:</p><br> <ul> <li>Comply to related policy and procedures and work instructions.</li> </ul> <p>Health, Safety, and Environment:</p><br> <ul> <li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li> </ul><br><br>Academic Qualification <br>Bachelor Degree in Business Administration or Any relevant field<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Business Case Preparation<br>Business Processes<br>Business Requirements Definition<br>Business Systems Process Reengineering<br>System Analysis<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Location: Riyadh, Saudi ArabiaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.For over 50 years, Thales has been a trusted partner of the Kingdom of Saudi Arabia. As a local industrial partner, Thales provides advanced solutions in Defence, Public Security, Civil Aviation, Space, Enterprise, and Cybersecurity across four sites throughout the country. The Saudi Vision 2030 is at the heart of Thales' strategy in the Kingdom, driving the localisation of defence technologies and systems, strengthening local capabilities, developing local talent, and supporting national sovereignty through strategic collaborations. To reinforce its commitment to localising its defence activities and to build a future we can trust in the Kingdom, Thales established SAMI Thales Electronic Systems (STES), a Joint Venture with Saudi Arabian Military Industries (SAMI), operating under the ambitious directives outlined in Vision 2030.</p><p>As a Service Delivery Manager (Team Manager) within the DES team, you will lead a team of 8+ engineers with diverse technical skills sets, ensuring the reliable delivery of services and regional projects while maintaining operational excellence, customer satisfaction, and compliance with Service Level Agreements (SLAs).</p><br><p>You will be responsible for team leadership, service operations, stakeholder management, resource planning, and escalation handling, while driving continuous improvement and aligning service delivery with business objectives. As a hands-on technical leader, you will actively contribute to troubleshooting, automation, technical initiatives, and process optimization, ensuring high service quality, operational efficiency, and service profitability.</p><br><p><b>A week in the life of a Service Delivery Manager:</b></p><br><ul><li>Lead and manage a team of engineers, ensuring effective resource planning, skill development, high performance, and a collaborative, growth-oriented culture.</li><li>Act as the primary customer and stakeholder escalation point, leading major incident management, coordinating cross-functional teams, and providing timely executive communications.</li><li>Achieve Customer Satisfaction (CSAT) and Net Promoter Score (NPS) targets, addressing low scores through actionable improvement plans.</li><li>Drive ITIL service management practices, including change, release, incident, and problem management, while participating in governance reviews and ensuring adherence to quality processes and KPIs.</li><li>Build and maintain strong customer and stakeholder relationships, proactively addressing feedback, improving service quality, and supporting business growth and service adoption.</li><li>Define and execute operational and DevOps improvement initiatives, monitor service and team KPIs, and drive automation, reliability, and continuous improvement.</li><li>Collaborate closely with Product Owners, Delivery Managers, Production Engineers, and other cross-functional teams to achieve organizational goals and ensure 24×7 service availability.</li><li>Actively contribute hands-on to technical tasks, including troubleshooting complex issues, participating in code reviews, optimizing infrastructure, and improving system reliability.</li><li>Work directly with engineers to design and implement scalable, high-availability solutions, leveraging industry best practices.</li><li>You will ensure traffic boosting and service usage of managed services by collaborating with the Account/Marketing team.</li><li>You will be the owner of project financial management, respecting the management approved margins</li></ul><p><b><u><span>Qualification</span></u></b></p><br><p><b>Education, Experience, Knowledge and Skills </b></p><br><ul><li>To succeed at this job, you must have: experience with overseeing project scope and requirements, SLAs, change and customer relationship management, project handovers and ITIL foundation, practitioner, service manager and practitioner release and control certifications.</li><li>You must be fluent in English and Arabic.</li><li>We would like someone to join our team who has strong communication and stakeholder management skills.</li><li>You must have a Degree in Computer, Electrical or Telecommunications Engineering or a related field.</li><li>We are looking for someone with 10+ years of experience in software and services delivery, including at least 3 years of experience managing engineering teams of at least 5 team members.</li><li>Proven experience in operations or team management within IT or technical environments.</li><li>Knowledge of IT Service Management (ITSM) processes and tools, project management, SLAs, and change management.</li><li>Hands-on experience with key technologies such as Public Cloud Operations (preferred GCP), Linux Administration, Application Support, CI/CD, Infrastructure as Code, Kubernetes/Docker.</li><li>You must have experience in project budgeting and financials management.</li></ul>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now! </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>.</p><br>Job Purpose <br><p><span>The Controlling Engineer supports integrated project control by coordinating planning, cost, progress monitoring, project reporting, document control, billing procedures, and stakeholder follow-up across construction projects.</span></p><br><br><br>Functional Responsibilities <br> <p><strong><span>Project Control &amp; Progress Monitoring</span></strong></p><br> <br> <p><span>• </span><span>Monitor project progress against schedule, budget, deliverables, and contractual requirements.</span></p><br> <br> <p><span>• </span><span>Support integrated reporting across planning, cost control, procurement, construction, and contract administration.</span></p><br> <br> <p><span>• </span><span>Identify project control gaps and escalate risks, delays, and coordination issues to management.</span></p><br> <br> <p><strong><span>Coordination &amp; Stakeholder Interface</span></strong></p><br> <br> <p><span>• </span><span>Coordinate between engineering, procurement, construction, client, consultant, and internal PMO teams.</span></p><br> <br> <p><span>• </span><span>Follow up on actions, pending documents, billing inputs, claims, variations, and project reporting requirements.</span></p><br> <br> <p><span>• </span><span>Support meetings, progress reviews, and internal control routines to keep project information aligned.</span></p><br> <br> <p><strong><span>Reporting, Document Control &amp; Commercial Support</span></strong></p><br> <br> <p><span>• </span><span>Support project reporting, document control procedures, billing procedures, and contract administration workflows.</span></p><br> <br> <p><span>• </span><span>Maintain tracking logs, dashboards, registers, and control sheets that support decision-making.</span></p><br> <br> <p><span>• </span><span>Assist with variation orders and claims by organizing relevant technical, contractual, and progress information.</span></p><br> <br><br><br>General Responsibilities <br> <p>HR Proficiency:</p><br> <ul> <li>Ability to obtain updated soft and technical skills related to the job</li> <li>To have a vision and a plan for the career path and how to achieve it.</li> </ul> <p>Delivery:</p><br> <ul> <li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li> <li>Utilize resources effectively to achieve objectives within efficient cost and time.</li> <li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li> </ul> <p>Problem-Solving:</p><br> <ul> <li>Solve any related problems arise and escalate any complex operational issues.</li> </ul> <p>Quality:</p><br> <ul> <li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li> </ul> <p>Business Process Improvements:</p><br> <ul> <li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li> </ul> <p>Compliance:</p><br> <ul> <li>Comply to related policy and procedures and work instructions.</li> </ul> <p>Health, Safety, and Environment:</p><br> <ul> <li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li> </ul> <br><br>Qualification <br>Bachelor in Civil Engineering or Architectural Engineering<br><br><br>Experience <br>4 to 6 Years<br>2 to 5 Years<br><br><br>Skills <br>Project Management<br>Project Control<br>Risk Management<br>Compliance<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

The client is looking to hire a Sales Coordinator for their team at Khobar, Saudi Arabia.<br>Experience : Minimum 2 years in documents or records management<br>Objective : <br>To support the Business Development and Sales team by coordinating the preparation andorganization of sales-related documents, assisting in vendor and client communication, and ensuring proper documentation control across all sales transactions and logistics activities. This role also ensures compliance with internal procedures for document security, classification, and reporting.<br><br>Responsibilities : <br><br>Quotation Management :<br>- Adhere to the RFQ (Receipt of Request for Quotation) process by registering and managing incoming requests from clients and ensuring timely internal circulation.- Follow the PQ (Preparation of Quotes) procedures to compile technical and commercial data in coordination with internal departments.- Arrange competitive quotations from suppliers based on the specifications, scope, and quantity required for each project.<br><br>Supplier & Logistics Coordination:<br>- Coordinate with suppliers for delivery and invoicing, ensuring accurate documentation and adherence to agreed schedules.- Communicate proactively with logistics to plan and track material availability, ensuring timely delivery to project sites.- Obtain and verify supplier certifications such as MTC, PVC Coating Certificate, and Conformance/Quality Certificates for compliance with project standards.<br><br>Sales Documentation :<br>- Prepare and process commercial documents such as Purchase Orders (POs), Invoices, and Delivery Notes in accordance with companyprocedures.- Review and validate all incoming documents for accuracy and completeness prior to processing or filing.- Maintain both physical and electronic filing systems, ensuring secure storage, structured indexing, and quick retrieval of documents.<br><br>Document Control & Compliance :<br>- Supervise documents through their full lifecycle—from creation and approval to archival—ensuring traceability and compliance with internalstandards.- Retrieve documentation upon request from internal departments, auditors, or external parties.- Comply with company policies to maintain confidentiality and integrity of sensitive sales and procurement data.<br><br>Reporting & Analysis :<br>- Prepare internal reports on quotation statuses, supplier performance, and documentation compliance to support management decision making.- Organize supplier price comparisons and maintain pricing history to support procurement strategy.<br><br>Support & Coordination :<br>- Provide administrative and coordination support to the Sales and Procurement teams as needed.- Liaise with internal stakeholders to ensure smooth execution of sales and procurement operations.- Take on additional duties or project-specific tasks as assigned by the department or line manager.- Keep updated on industry developments and document control best practices to improve internal processes.

We are looking for an experienced and results-driven Procurement Manager to lead our procurement activities and ensure the timely and cost-effective sourcing of materials, services, and equipment. The successful candidate will be responsible for managing the end-to-end procurement cycle, supplier relationships, commercial negotiations, cost optimization, and procurement governance while ensuring compliance with company policies and delegated authorities. Key Responsibilities Manage the end-to-end procurement process from purchase requisition to purchase order and delivery. Review procurement requests, specifications, quantities, budgets, and required approvals. Obtain and evaluate quotations and conduct technical and commercial comparisons. Negotiate pricing, payment terms, delivery schedules, and commercial conditions with suppliers. Issue purchase orders in accordance with approved policies and authority limits. Monitor open and overdue purchase orders and ensure timely delivery. Source, qualify, evaluate, and develop new suppliers. Monitor supplier performance and take corrective action when required. Lead cost-saving initiatives, spend analysis, and procurement optimization. Develop annual and long-term agreements for recurring goods and services. Coordinate with Legal and relevant departments on supplier contracts and agreements. Ensure compliance with procurement policies, procedures, budgets, and approval authorities. Ensure transparency, fair competition, and proper documentation of direct or single-source purchases. Work closely with Finance, Operations, Warehousing, and other departments to ensure business requirements are met. Prepare regular reports on procurement spend, savings, supplier performance, overdue orders, budget compliance, and procurement risks. Requirements Bachelor’s degree in Supply Chain Management, Procurement, Business Administration, or a related field. Proven experience in procurement, preferably in a supervisory or managerial position. Strong experience in supplier management, negotiation, sourcing, and contract management. Strong analytical and commercial skills with a demonstrated ability to identify cost-saving opportunities. Good knowledge of procurement policies, processes, and governance. Experience with ERP and procurement systems. Excellent negotiation, communication, problem-solving, and stakeholder management skills. Strong organizational and leadership abilities. Fluency in English; Arabic is preferred. Key Skills Procurement | Strategic Sourcing | Supplier Management | Negotiation | Contract Management | Cost Reduction | Spend Analysis | Procurement Governance | ERP | Supply Chain If you are a procurement professional looking for an opportunity to drive efficiency, optimize costs, and build strong supplier partnerships, we invite you to apply.

Job Purpose The General Manager (GM) is responsible for leading the day-to-day operations of the company, ensuring the successful delivery of projects while driving operational excellence, financial discipline, business growth, and client satisfaction. The GM will oversee all aspects of the business, including project delivery, engineering, procurement, commercial management, finance, and business development, while supporting the company’s long-term strategic vision. The primary objective of the role is to strengthen the company’s position as a trusted Saudi interior fit-out contractor specializing in fitness, healthcare, commercial, hospitality, retail, and workplace projects.<br>Responsibilities Lead the overall operations of the company and execute the annual business plan. Drive sustainable revenue, profitability, and overall business growth. Identify new business opportunities and develop strong relationships with clients, consultants, developers, suppliers, and subcontractors. Generate new business and expand the company’s external project portfolio. Lead tender submissions and commercial negotiations. Oversee project management, engineering, design coordination, procurement, and contracts administration. Oversee construction management, planning and scheduling, cost control, commercial management, quality assurance, and HSE. Ensure all projects are delivered on time, within budget, and according to approved drawings, specifications, and quality standards. Manage the annual operating budget, cash flow, financial planning, resource allocation, and project profitability. Develop qualified suppliers and subcontractors and negotiate competitive commercial agreements. Improve procurement efficiency and ensure the timely procurement of materials and equipment. Build, lead, develop, and retain a high-performing team. Ensure compliance with company policies, procedures, and legal and regulatory requirements. Monitor company KPIs and provide regular operational and financial reports to senior management.<br>Qualifications Bachelor’s degree in Civil Engineering, Architecture, Construction Management, or a related discipline.10–15 years of experience in Interior Fit-Out or Construction. Minimum of 5 years in a senior management position such as General Manager, Operations Manager, Projects Director, or Business Unit Head. Strong experience in commercial interior fit-out projects. Proven experience in project delivery, procurement, commercial management, and business development. Strong knowledge of interior fit-out, construction management, MEP coordination, procurement, contracts administration, cost control, project scheduling, commercial management, risk management, quality management, and value engineering. MBA is an advantage. PMP, CCM, RICS, or Lean Construction certification is preferred. Fluent in Arabic and English.

A leading organization in Saudi Arabia is looking for a qualified CX Project Manager to support the planning, execution, and delivery of CX services projects. This role is responsible for managing assigned projects, ensuring alignment with business objectives, timelines, budgets, scope, and stakeholder expectations, while maintaining quality standards and supporting successful project delivery.<br>Key Responsibilities:• Develop comprehensive project plans, including scope, timelines, milestones, deliverables, and resource requirements.• Identify and allocate project resources effectively to ensure optimal utilization and achievement of project objectives.• Conduct risk assessments and implement mitigation strategies for potential project challenges.• Ensure smooth project execution by adhering to approved timelines, budgets, scope, and quality standards.• Document project progress, key decisions, risks, issues, and challenges in the project management system.• Prepare and submit regular project status reports, dashboards, and escalation logs to stakeholders.• Oversee project documentation standards and ensure timely completion of deliverables and Certificates of Completion (CoC).• Act as the primary point of contact for project stakeholders, ensuring clear and consistent communication.• Organize and lead project meetings, including kick-off meetings, status updates, and post-project reviews.• Address stakeholder concerns promptly and align project goals with expectations.• Provide guidance and mentorship to project team members to enhance performance.• Monitor team productivity and resource utilization.• Identify opportunities for training, development, and performance improvement.• Ensure timely publishing of key reports and dashboards for leadership.• Lead and execute special projects or tasks assigned by management.<br>Requirements:• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Project Management, or a related field.• 3+ years of experience in project management, preferably within the CX services sector.• Experience managing cross-functional teams is preferred.• Experience managing large-scale projects is an advantage.• Strong knowledge of CX services and project delivery methodologies.• Proficiency in project management tools and reporting systems.• Strong understanding of project planning, execution, risk management, documentation, and stakeholder communication.• Strong leadership and team management skills.• Excellent communication and stakeholder management abilities.• Ability to coordinate with clients, vendors, suppliers, and internal teams.• Strong analytical, problem-solving, follow-up, and reporting skills. Preferred Qualifications:• PMP or PRINCE2 certification is preferred.• Experience in service delivery, CX operations, or technology-related projects is an advantage.• Experience working with project governance, CoC processes, and performance reporting is preferred.