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<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p><strong>Delivery Manager – Job Description (Freight Rail Project, Saudi Arabia)</strong></p><br><p><strong>Role purpose</strong></p><br><p>• We need a Delivery Manager to take end-to-end accountability for safe, predictable, and high-quality delivery of a major freight rail project in Saudi Arabia, driving performance across scope, schedule, cost, interfaces, and stakeholder coordination from mobilization through commissioning/handback.</p><br><p><strong>Position summary</strong></p><br><p>• <strong>Job title:</strong> Delivery Manager (Freight Rail)<br>
• <strong>Location:</strong> Saudi Arabia (site-based with travel across corridor/depots/terminals as required)<br>
• <strong>Reporting to:</strong> Project Director<br>
• <strong>Direct reports:</strong> Package/Section Managers, Construction Managers, Site Engineers, Interface Managers, Field QA/QC, Document Control (dotted line), HSE (matrix)<br>
• <strong>Key interfaces:</strong> Client/Authority, Contractors and subcontractors, Operators/Maintainers, Utilities, Local authorities, Logistics, HSE, Quality, Project Controls</p><br><p><strong>Key responsibilities</strong></p><br><p><strong>1) Overall delivery leadership</strong></p><br><p>• Own delivery of assigned project scope (corridor sections, yards/terminals, depots, civils, track, and/or rail systems) to agreed <strong>scope, schedule, cost, and quality</strong> targets.<br>
• Translate project objectives into executable <strong>delivery plans</strong>, package strategies, and weekly/daily production priorities.<br>
• Establish a strong performance culture across site teams and subcontractors with clear accountabilities and measurable outputs.</p><br><p><strong>2) Construction execution & field management</strong></p><br><p>• Lead construction readiness, mobilization, and execution including <strong>access, logistics, temporary works, method statements, work packs, permits, and sequencing</strong>.<br>
• Drive site productivity and remove constraints (materials, plant, labor, access windows, approvals, design queries).<br>
• Manage construction staging in rail environments (including work adjacent to operational areas where applicable), ensuring safe coordination and compliance.</p><br><p><strong>3) Safety, quality & assurance</strong></p><br><p>• Ensure delivery is executed to the highest standards of <strong>HSE compliance</strong>, including active leadership in toolbox talks, site inspections, incident prevention, and corrective actions.<br>
• Own delivery quality outcomes: <strong>ITPs, inspections, NCR closure, punch lists, test packs</strong>, and readiness for commissioning/handback.<br>
• Ensure full compliance with project QA/QC requirements, traceability, and records.</p><br><p><strong>4) Interface management (critical in freight rail)</strong></p><br><p>• Lead resolution of interfaces across <strong>track, civils, signaling, telecoms, power, depots/terminals, level crossings, fencing, drainage, utilities, and third-party works</strong>.<br>
• Maintain a live <strong>interface matrix</strong> and ensure owners, dates, and dependencies are actively managed.<br>
• Coordinate with stakeholders for permits, land/access, utility diversions, and traffic management.</p><br><p><strong>5) Planning, progress & controls integration</strong></p><br><p>• Partner with Planning/Project Controls to build and maintain <strong>lookahead plans (2–6 weeks)</strong> and rolling execution schedules aligned to the baseline.<br>
• Own progress measurement inputs (quantities, installed/completed metrics), production reporting, and constraint logs.<br>
• Drive recovery actions when performance deviates: resequencing, resource leveling, acceleration proposals, and productivity interventions.</p><br><p><strong>6) Commercial awareness & change support</strong></p><br><p>• Manage delivery in a way that protects project commercial outcomes:<br>
• identify change early and support contract notifications with facts and records<br>
• support claims/variations with contemporaneous records (site diaries, photos, productivity, access logs)<br>
• minimize rework and non-productive time through strong planning and quality controls<br>
• Contribute to subcontractor performance management and evaluation of change impacts.</p><br><p><strong>7) Team leadership & stakeholder communication</strong></p><br><p>• Lead multi-disciplinary teams in a challenging delivery environment; coach package managers and supervisors.<br>
• Chair delivery meetings (daily briefings, weekly progress, constraint and interface reviews).<br>
• Provide clear, factual updates to the Project Director and client counterparts including risks, mitigations, and decisions required.</p><br><p><strong>8) Commissioning, handover & closeout</strong></p><br><p>• Plan and execute <strong>section completion</strong>, testing readiness, commissioning support, and staged handovers.<br>
• Ensure as-builts, O&M inputs (where applicable), test evidence, and handover packs are complete and accepted.</p><br><p><strong>Required skills and experience</strong></p><br><p><strong>Essential</strong></p><br><p>• Strong track record in <strong>delivery/construction management</strong> on major infrastructure projects, ideally <strong>rail</strong> (freight/heavy haul preferred).<br>
• Demonstrated ability to lead complex site execution with multiple contractors and high interface density.<br>
• Strong competence in <strong>planning and production management</strong>, lookaheads, constraint removal, and progress reporting.<br>
• Proven leadership in <strong>HSE</strong> and quality compliance in site environments.<br>
• Excellent stakeholder management and communication skills across multicultural teams.</p><br><p><strong>Desirable</strong></p><br><p>• Experience delivering projects in <strong>Saudi Arabia</strong> or the wider Middle East (permits, utilities, logistics, remote sites).<br>
• Familiarity with rail systems integration (track + signaling/telecoms/power) and commissioning readiness.<br>
• Experience in delivery under FIDIC/PMC environments and working with supervision consultants.</p><br><p><strong>Qualifications</strong></p><br><p>• Bachelor’s degree in <strong>Civil Engineering, Construction Management, Rail Engineering</strong>, or similar.<br>
• Professional registration (desirable) and/or safety leadership training.<br>
• Valid driving license; willingness to travel/stay near remote sites as required.</p><br><p><strong>Key deliverables / outputs</strong></p><br><p>• Delivery Execution Plan and package delivery strategies.<br>
• Weekly lookahead plans, constraint logs, interface matrix, and production dashboards.<br>
• HSE leadership outputs (inspections, action closures) and quality metrics (NCR closure, ITP compliance).<br>
• Section completion and handover/closeout documentation readiness.</p><br><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p><b><span>Key Responsibilities</span></b></p><br><br><p><b><span>End</span></b><span>‑</span><b><span>to</span></b><span>‑</span><b><span>End Epic Ownership</span></b></p><br><br><ul><li><p><span><span>Own delivery of Epics from ideation, definition, and refinement through implementation, release, and benefits realization.</span></span></p><br></li></ul><br><ul><li><p><span><span>Partner with Product Managers and SME groups to define scope, outcomes, dependencies, and success measures.</span></span></p><br></li></ul><br><ul><li><p><span><span>Maintain a holistic view of delivery,</span><span>providing</span><span>strategic guidance, business judgement, and recommendations for optimized execution.</span></span></p><br></li></ul><br><p><b><span>Planning & Delivery Governance</span></b></p><br><br><ul><li><p><span><span>Develop and</span><span>maintain</span><span>Epic delivery plans, including timelines, resource needs, budget considerations, and milestone tracking.</span></span></p><br></li></ul><br><ul><li><p><span><span>Identify</span><span>risks, dependencies, and constraints early; develop mitigation plans and escalate when</span><span>required</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure alignment with enterprise strategy, regulatory standards, and cross</span></span><span>‑</span><span><span>program priorities.</span></span></p><br></li></ul><br><p><b><span>Cross</span></b><span>‑</span><b><span>Functional Leadership & Coordination</span></b></p><br><br><ul><li><p><span><span>Lead collaboration across Agile Teams, ARTs, and business functions to ensure unified delivery.</span></span></p><br></li></ul><br><ul><li><p><span><span>Facilitate cross</span></span><span>‑</span><span><span>team synchronization and ensure dependencies across technology, business, operations, and external partners are effectively managed.</span></span></p><br></li></ul><br><ul><li><p><span><span>Track delivery progress through Jira, dashboards, status reports, and regular delivery forums.</span></span></p><br></li></ul><br><br><p><b><span>Stakeholder Engagement & Communication</span></b></p><br><br><ul><li><p><span><span>Act as the primary point of contact for all Epic</span></span><span>‑</span><span><span>related updates, decisions, and escalations.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provide clear, concise, and transparent communication to executives, business sponsors, SMEs, and delivery teams.</span></span></p><br></li></ul><br><ul><li><p><span><span>Facilitate regular stakeholder reviews, steering committees, and status presentations.</span></span></p><br></li></ul><br><p><b><span>Execution & Monitoring</span></b></p><br><br><ul><li><p><span><span>Monitor delivery performance against agreed scope, schedule, quality, and budget.</span></span></p><br></li></ul><br><ul><li><p><span><span>Remove impediments in collaboration with RTEs, Product Owners, and functional leads.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure teams have clarity on deliverables, priorities, and success measures.</span></span></p><br></li></ul><br><p><b><span>Quality Assurance & Documentation</span></b></p><br><br><ul><li><p><span><span>Oversee and</span><span>maintain</span><span>accurate</span><span>project documentation, including delivery plans, RAID logs, action trackers, and reporting packages.</span></span></p><br></li></ul><br><ul><li><p><span><span>Conduct quality checks on deliverables to ensure alignment with acceptance criteria and business expectations.</span></span></p><br></li></ul><br><ul><li><p><span><span>Lead post</span></span><span>‑</span><span><span>implementation reviews to capture lessons learned and drive continuous improvement.</span></span></p><br></li></ul><br><p><b><span>Business Case & Proposal Support</span></b></p><br><br><ul><li><p><span><span>Contribute to the development or review of Lean Business Cases, cost</span></span><span>‑</span><span><span>benefit assessments, and strategic proposals for new Epics or enhancements.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ensure business outcomes, KPIs,</span><span>OKRs</span><span>and value realization metrics are clearly defined and measured.</span></span></p><br></li></ul><br><p><b><span>Experience, Qualifications & Skills</span></b></p><br><br><ul><li><p><span><span>Bachelor’s degree in Business Administration</span><span>, Project Management, or related field.</span></span></p><br></li></ul><br><ul><li><p><b><span>PMP</span></b><span><span>or</span></span><b><span>Prince2</span></b><span><span>certification is a plus</span></span></p><br></li></ul><br><br><ul><li><p><span><span>5–7 years of experience delivering complex initiatives, preferably within healthcare or insurance.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong understanding of</span></span><b><span>Scaled Agile Framework (</span><span>SAFe</span><span>)</span></b><span><span>and Agile delivery practices;</span><span>SAFe</span><span>certifications are desirable.</span></span></p><br></li></ul><br><ul><li><p><span><span>Proven experience leading cross</span></span><span>‑</span><span><span>functional teams and managing delivery across multiple workstreams or ARTs.</span></span></p><br></li></ul><br><ul><li><p><span><span>Strong analytical skills, attention to detail, and ability to navigate complex organizational environments.</span></span></p><br></li></ul><br><ul><li><p><span><span>Excellent written and verbal communication skills with the ability to engage senior executives and diverse stakeholder groups.</span></span></p><br></li></ul><br><ul><li><p><span><span>Proficiency</span><span>with delivery and collaboration tools such as Jira, MS Project, PowerPoint, Visio, Azure DevOps.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to manage competing priorities and guide teams through ambiguity and change.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience in writing epics, features, user stories, and supporting UAT or readiness activities as needed.</span></span></p><br></li></ul><br><ul><li><p><span><span>Self</span></span><span>‑</span><span><span>starter mindset with strong leadership and facilitation skills.</span></span></p><br></li></ul><br><br><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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12+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>Head of Business Operations ISE Location: Riyadh Grade 13 An exciting opportunity has arisen to join International Systems Engineering (ISE), a BAE Systems majority owned joint venture Company as a Head of Business Operations The successful individual will be working for a company at the forefront of ISE commitment as part of the economic offset companies in the Kingdom of Saudi Arabia. Working across the ISE Functions and Project Teams will offer a challenging and rewarding opportunity to contribute to the development and growth of ISE in KSA. BAE Systems is the UK Government s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force aircraft and train RSAF personnel safely in a training environment in how to use their aircraft, equipment and weapons. BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.</p><p><strong>Desired Candidate Profile</strong></p><h2>Responsibilities</h2>
<p>The Head of Business Operations strengthens execution discipline across ISE by ensuring alignment between strategy, programme delivery performance, governance structures, and leadership priorities. The role leads enterprise performance visibility, supports delivery maturity across programmes, oversees structured tracking of leadership priorities, and drives transformation initiatives that enable ISE to scale as a trusted national digital and defense capability partner. The position acts as a central integration point between strategy direction and execution across the organization, ensuring that the strategic direction set by Business Excellence and approved by leadership is translated into structured execution plans, delivery priorities, and measurable outcomes.</p>
<h2>Job Requirements:</h2>
<ul>
<li><strong>Strategic Execution and Leadership Priorities:</strong> Execute the approved strategic direction by translating the strategy into structured operational plans, programme priorities, transformations initiatives, and measurable delivery outcome. Translate leadership priorities into structured execution plans across programmes and functions Maintain visibility of delivery confidence, risks, and dependencies across the portfolio Track implementation of leadership decisions and ensure timely follow through Support alignment between enterprise priorities and programme level delivery</li>
<li><strong>Enterprise Transformation Delivery:</strong> Support design and coordination of transformation initiatives that strengthen delivery maturity and organizational scalability Track implementation progress across strategic initiatives Identify barriers to execution and coordinate resolution with leadership stakeholders Ensure transformation outcomes remain aligned with ISE growth priorities and national capability objectives</li>
<li><strong>Programme Performance Visibility:</strong> Strengthen management reporting structures across programmes and functions Improve clarity and consistency of performance information presented to leadership Support development of delivery confidence indicators across the portfolio Ensure leadership visibility of programme performance, risks, and recovery actions</li>
<li><strong>KPI and Performance Framework:</strong> Develop and maintain enterprise KPI structures aligned with business priorities Improve visibility of operational performance across programmes and enabling functions Support introduction of performance dashboards that strengthen leadership insight Promote consistent performance measurement practices across the organization</li>
<li><strong>Project Controls and Delivery Discipline:</strong> Support strengthening of project controls practices across ISE delivery portfolios Improve consistency of reporting standards across programmes Increase predictability and transparency of delivery performance Work with programme leaders and the PM community to reinforce governance discipline</li>
<li><strong>Operational Integration and Governance Rhythm:</strong> Improve coordination between strategic planning, programme execution, and leadership oversight Strengthen effectiveness of management performance reviews Support simplification of reporting flows impacting delivery performance Promote consistent executive reporting standards across the organization</li>
</ul>
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<strong>Key Responsibilities<br><br></strong><strong> Job Description <br><br></strong><strong>Technical Ownership & Delivery<br><br></strong><ul><li>Own the AI dimension of assigned programs end to end, from requirement interpretation through architecture, build, integration, and go-live.</li><li>Prioritize and sequence use-case roadmaps based on business value and delivery feasibility, and set realistic, achievable delivery plans.</li><li>Act as the primary technical point of contact in stakeholder and working sessions, building and maintaining technical credibility and trust.<br><br></li></ul><strong>Solution Architecture<br><br></strong><ul><li>Architect the data foundation (ingestion, storage, quality) required to support prioritized AI use cases.</li><li>Select and design the AI/ML approach for each use case, for example text classification, machine translation, retrieval and similarity search, LLM-based assistants or chatbots, forecasting, and decision-support scoring, based on business value and technical feasibility.</li><li>Design integration points into core business systems so that AI outputs are production-ready and directly usable in existing workflows.<br><br></li></ul><strong>Hands-On Engineering & Delivery<br><br></strong><ul><li>Build priority models and pipelines directly, and direct any shared or contracted engineering support assigned to a program.</li><li>Establish MLOps practices (versioning, CI/CD, monitoring) sized appropriately to each program's scale and delivery cadence.</li><li>Validate delivered models against agreed success metrics and produce the evidence required for stakeholder sign-off at each milestone.<br><br></li></ul><strong>Governance, Ethics & Compliance<br><br></strong><ul><li>Ensure AI components align with responsible-AI principles and data governance and privacy requirements, with explainability and audit logging built in by design.</li><li>Identify and escalate technical risks, gaps, and scope trade-offs promptly to relevant stakeholders and leadership.<br><br></li></ul><strong>Stakeholder Management<br><br></strong><ul><li>Translate business and policy needs into scoped, deliverable technical work.</li><li>Communicate scope, timeline, and resourcing trade-offs clearly, and recommend additional resourcing where a workstream's scale calls for it.<br><br></li></ul><strong>Required Qualifications<br><br></strong><strong> Job Requirements <br><br></strong><ul><li> 8 - 11 years of experience in AI/ML engineering and architecture.</li><li>Demonstrated experience owning AI solution delivery end to end, from design through production, in a lead architect or principal engineering capacity.</li><li>Working knowledge across a range of AI/ML technique areas, such as NLP and text classification, machine translation, retrieval or vector-based similarity search, LLM-based assistants, and forecasting.</li><li>Practical experience designing and operating data pipelines (ETL/ELT, lakehouse-style environments) to support AI use cases.</li><li>Strong stakeholder communication, scoping, and prioritization skills, with the ability to translate business needs into technical designs and manage delivery trade-offs.</li><li>Experience in regulated, public-sector, or specialized-domain environments is an advantage.</li><li>Bachelor's degree in Computer Science, Engineering, Data Science, or a related field; advanced degrees are a plus.</li></ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Ejada is seeking a <strong style="font-weight:700;">Demand Manager – Testing & Quality</strong> to join their team in Riyadh. This full-time role is responsible for driving business growth, customer engagement, and service adoption within the Testing & Quality Engineering practice. The position requires a blend of Testing and Quality Engineering expertise with business development, solutioning, demand generation, customer relationship management, and delivery oversight responsibilities.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose</h3>
<p style="margin:0 0 12px; ************;">The Demand Manager acts as a trusted advisor, identifying customer needs and shaping innovative testing solutions. This role supports presales activities and ensures successful delivery outcomes that contribute to customer satisfaction and business value for the Testing & Quality Engineering practice.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Drive demand generation initiatives, pipeline growth, and revenue expansion for Testing & Quality Engineering services.</li>
<li style="margin:0 0 6px;">Develop and maintain strategic relationships with customers, business stakeholders, and technology leaders.</li>
<li style="margin:0 0 6px;">Identify customer challenges, transformation initiatives, and opportunities related to Testing, Quality Engineering, Digital Assurance, and Software Quality Management.</li>
<li style="margin:0 0 6px;">Collaborate with Sales and Account Management teams to identify account growth, cross-selling, and upselling opportunities.</li>
<li style="margin:0 0 6px;">Lead customer workshops, discovery sessions, solution discussions, and executive-level engagements.</li>
<li style="margin:0 0 6px;">Translate customer requirements into Testing and Quality Engineering solutions aligned with business objectives and technology strategies.</li>
<li style="margin:0 0 6px;">Support and contribute to RFI/RFP responses, solution proposals, effort estimations, commercials, and statements of work.</li>
<li style="margin:0 0 6px;">Drive opportunities across Functional Testing, Test Automation, Performance Testing, API Testing, AI-Driven Testing, DevOps Quality Engineering, and Digital Assurance services.</li>
<li style="margin:0 0 6px;">Manage opportunities through the full lifecycle, from demand identification and qualification through proposal development, negotiation, and closure.</li>
<li style="margin:0 0 6px;">Provide delivery oversight for strategic engagements to ensure quality, customer satisfaction, risk mitigation, and successful commercial outcomes.</li>
<li style="margin:0 0 6px;">Monitor engagement health, project performance, delivery quality, financial performance, and customer feedback.</li>
<li style="margin:0 0 6px;">Act as the primary liaison between customers, sales, presales, and delivery teams to ensure alignment from opportunity creation through delivery execution.</li>
<li style="margin:0 0 6px;">Support the development of go-to-market strategies, service offerings, and growth initiatives for the Testing & Quality Engineering practice.</li>
<li style="margin:0 0 6px;">Provide market intelligence, customer insights, and competitive analysis to support business planning and service innovation.</li>
<li style="margin:0 0 6px;">Support the resolution of critical customer issues and ensure timely escalation and closure of delivery and commercial risks.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Experience and Qualifications</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Candidates should possess 5-10 years of relevant experience.</li>
<li style="margin:0 0 6px;">Strong expertise in Testing and Quality Engineering is required.</li>
<li style="margin:0 0 6px;">Experience in business development, solutioning, and demand generation is essential.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh, Saudi Arabia.</p>
<p>Core Responsibilities</p><p>Development Planning and Execution</p><p>Develop implementation approaches, delivery schedules, and execution activities for assigned developments in alignment with approved business objectives, development requirements, and asset positioning to achieve coordinated delivery and approved development outcomes. Manage development sequencing, integration activities, and delivery planning across assigned developments to maintain implementation timelines and achievement of approved development objectives. Present development and commercial input related to market requirements, demand considerations, and asset positioning to inform commercially viable and operationally sustainable development outcomes.</p><p>Development Lifecycle Management</p><p>Manage end-to-end development delivery for assigned developments spanning concept development, delivery coordination, handover, and operational readiness to achieve approved objectives, operational requirements, and opening milestones. Monitor development delivery performance for assigned developments to ensure delivery of approved quality, schedule, cost, and operational readiness targets. Ensure continuity and integration between development phases and delivery milestones to promote effective execution and consistent delivery outcomes.</p><p>Financial Management and Value Optimization</p><p>Evaluate feasibility assessments, financial evaluations, and business case inputs for assigned developments to inform investment evaluations, development decision-making, and commercial alignment requirements. Contribute to value optimization initiatives through scope alignment, commercial enhancement opportunities, lifecycle considerations, and delivery efficiencies to enhance long-term asset performance and development value realization. Ensure adherence to approved financial parameters, commercial controls, and investment requirements to maintain disciplined expenditure management and alignment with approved development objectives.</p><p>Development Governance and Assurance</p><p>Ensure compliance with organizational standards, governance requirements, development policies, and regulatory obligations to enable compliant development execution and effective risk management across assigned developments. Review governance submissions, approval requirements, and stage-gate activities for assigned developments to ensure adherence to approved priorities, development requirements, and organizational controls. Monitor governance compliance, reporting requirements, and development assurance activities to enable transparent decision-making, governance oversight, and timely escalation of development risks and issues.</p><p>Integrated Development Coordination</p><p>Manage coordination among planning, design, commercial, delivery, and operational workstreams for assigned developments to achieve integrated execution and effective management of development activities. Ensure effective collaboration among business units, central functions, consultants, contractors, operators, and delivery stakeholders to maintain alignment with development priorities and delivery requirements. Monitor development interdependencies, stakeholder interfaces, and sequencing requirements for assigned developments to enable integrated delivery, operational readiness, and effective execution.</p><p>Partner and Operational Integration</p><p>Manage engagement with tenants, operators, partners, brands, service providers, and internal stakeholders to achieve operational integration, tenant readiness, and activation readiness across assigned developments. Contribute development input to operational readiness, activation planning, and integration activities to maintain asset functionality, delivery alignment, and long-term operational requirements. Ensure operator, partner, brand, and service provider requirements are incorporated into development planning, design, and delivery activities to achieve asset functionality, activation readiness, and operational success.</p><p>Development Performance and Risk Management</p><p>Monitor development performance, delivery progress, and execution outcomes across assigned developments to promote achievement of approved development objectives, operational readiness, and delivery performance requirements. Manage development risks, mitigation actions, issue resolution activities, and recovery measures for assigned developments to minimize disruption and maintain delivery outcomes. Consolidate development reporting, performance monitoring information, and governance tracking activities for assigned developments to enable informed decision-making, performance oversight, and timely management intervention.</p><p>Specific Responsibilities :</p><p>Resort Core Retail Planning and Commercial Positioning</p><p>Develop retail planning approaches, commercial positioning recommendations, tenant mix recommendations, and development inputs for Resort Core developments to achieve approved retail strategies, customer experience objectives, and long-term commercial performance. Evaluate customer demand, market trends, retail categories, commercial opportunities, development requirements, and customer experience considerations to optimize retail offerings, tenant mix composition, and commercial sustainability for Resort Core developments. Present retail planning and commercial recommendations during development brief, master planning, and precinct planning activities to influence retail outcomes, customer experience objectives, and commercial viability. Ensure tenant mix recommendations, retail categories, and commercial positioning approaches contribute to a complementary retail ecosystem, destination objectives, customer experience expectations, and sustainable commercial performance.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p>Master s degree in Real Estate Development, Property Development, Retail Development, Urban Development, Business Administration (MBA), or a related field. Required: Bachelor s degree in Real Estate Development, Property Development, Urban Planning, Architecture, Construction Management, Engineering, Business Administration, or a related field. Professional certifications or memberships with recognized real estate, retail, development, construction, or project management institutes (e.g., RICS, ULI, PMI, CIOB, ICSC) are preferred. Demonstrates fluency in written and verbal English, with proficiency in Arabic preferred. Analyzes operational data and information to support decision-making, identify issues, and contribute to improving processes and outcomes. Coordinates with internal stakeholders to support the effective execution of activities and ensure alignment across teams. Manages team activities and ensures accuracy, attention to detail, and quality in deliverables and operational outputs. Capable of managing retail development activities across Resort Core developments, including retail planning, commercial positioning, tenant mix integration, and customer experience considerations within mixed-use and destination development environments. In-depth knowledge of aligning retail development requirements with commercial objectives, market demand considerations, customer experience expectations, and long-term retail asset performance across integrated destination developments. Expertise in coordinating complex stakeholder environments and collaborating with host development teams, leasing and tenancy delivery functions, consultants, operators, commercial teams, and development partners. A minimum of 14 years of experience in retail development, mixed-use development, commercial real estate development, destination development, or integrated development environments, with relevant exposure in development management or development coordination roles, including relevant years in a managerial role. Demonstrated experience leading retail development initiatives, including retail planning, commercial positioning, tenant mix development, development integration, and leasing readiness across complex mixed-use, hospitality, entertainment, or destination development environments.
<strong>About Us<br><br></strong>Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.<br><br>At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.<br><br>Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.<br><br><strong>Job Description<br><br></strong>Team Summary<br><br>Our marketing services business is a rapidly growing business and part of Visa's overall strategic growth priority to deliver value added services revenue through client engagements.<br><br><strong>About The Role<br><br></strong>Visa is looking for an experienced client leader to support the growth and delivery of Marketing Services in Saudi Arabia. Reporting to the Senior Director, Marketing Services KBO, the selected candidate will lead a portfolio of key accounts and partner with Account Executives and client stakeholders to identify, shape and deliver marketing engagements across financial institutions, merchants and fintechs. The role will work closely with Visa Consulting & Analytics (VCA), Products, Sales, Finance, Compliance, Sourcing and Controllership to deliver marketing strategy, brand advisory, research and insights, cardholder lifecycle marketing and end-to-end campaign execution.<br><br>The ideal candidate will combine exceptional client stakeholder management with strong project and commercial discipline. The individual will manage multiple concurrent client engagements, coordinate cross-functional contributors, maintain clear governance and proactively manage scope, dependencies, risks, issues, budget and delivery quality. The role requires a consultative, analytical and collaborative approach, with the ability to translate client requirements into practical marketing programmes and measurable outcomes.<br><br>The selected individual will contribute to the Saudi Arabia Marketing Services pipeline and financial plan, support opportunity development with Account Executives and ensure disciplined delivery from scoping through close-out. The role will serve as the primary day-to-day Marketing Services contact for assigned key accounts and escalate material commercial, delivery, compliance or reputational risks to the Senior Director.<br><br>This role will report to the Senior Director, Marketing Services KBO.<br><br><strong>Essential Functions<br><br></strong><ul><li>Leading the Marketing Services relationship for assigned key accounts in Saudi Arabia, building trusted relationships with client stakeholders and maintaining a clear understanding of their business objectives, marketing priorities and success measures.</li><li>Partnering with Account Executives to identify, qualify, scope and progress Marketing Services opportunities, contributing to account plans, proposals, statements of work and pipeline governance.</li><li>Managing multiple client projects simultaneously from initiation through delivery and closure, with clear workplans, milestones, responsibilities, budgets, dependencies and decision points.</li><li>Applying effective project management disciplines, including risk and issue management, change control, status reporting, quality assurance, governance forums and timely escalation.</li><li>Coordinating subject-matter experts and delivery partners across Visa Consulting & Analytics, Products, Marketing, Sales, Finance and other supporting functions to provide a consistent 'One Visa' client experience.</li><li>Ensuring each engagement follows Visa requirements for Compliance, Legal, Sourcing, procurement, information security, privacy, financial controls and third-party governance, with complete and timely documentation.</li><li>Managing agencies, vendors and other external partners where required, including briefing, scope control, sourcing processes, delivery oversight, performance management and budget reconciliation.</li><li>Monitoring project economics, revenue recognition inputs, costs and margin; maintaining accurate forecasts; and providing concise updates on delivery progress, risks, client feedback and required decisions.<br><br></li></ul>Visa requires at least 4 days in office, expectations of these days will be confirmed by your Hiring Manager.<br><br><strong>Qualifications<br><br></strong>What you will need:<br><br><ul><li>Minimum 12 years of work experience with a bachelor's degree or at least 10 years of experience with an Advanced degree (e.g. Masters/MBA/JD/MD)</li><li>Substantial experience in client marketing, consulting, marketing services, account management or another client-facing discipline, preferably in Saudi Arabia or the wider GCC</li><li>Exceptional client stakeholder management skills, with a record of building trusted relationships, managing expectations and navigating complex client organizations</li><li>Strong project management capability and experience leading multiple concurrent projects with different stakeholders, timelines, budgets and delivery models</li><li>Demonstrated ability to establish governance, identify and mitigate risks, resolve issues, control scope and maintain delivery quality</li><li>Experience working with Compliance, Legal, Sourcing, procurement, Finance, Controllership, privacy, information security and third-party governance processes</li><li>Strong consultative and commercial skills, including opportunity qualification, solution design, proposal development, scoping, contracting support and financial management</li><li>Ability to collaborate effectively with Account Executives, product teams, consultants, marketers, agencies and delivery partners in a matrixed environment</li><li>Ability to understand client and market strategies and translate data, insights and business needs into practical marketing programmes</li><li>Strong critical thinking, problem-solving and analytical skills, with an outcomes-driven approach to measurement and reporting</li><li>Excellent presentation, facilitation, speaking and writing skills, with the ability to communicate clearly with client and internal stakeholders</li><li>Understanding of payments, issuer marketing and cardholder lifecycle marketing, including digital acquisition, engagement and retention</li><li>Experience with digital and omnichannel campaign planning, execution and measurement, including marketing technology platforms</li><li>High level of personal accountability, attention to detail and sound judgment, with the ability to operate effectively in a fast-paced environment</li><li>Fluent spoken and written English and Arabic</li><li>Experience managing agencies, vendors, budgets and delivery partners across complex client engagements</li><li>Strong financial acumen and the ability to maintain accurate forecasts, project economics and delivery documentation<br><br></li></ul><strong>Visa is an EEO Employer<br><br></strong>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
<h3><strong>About International Maritime Industries</strong></h3><p>International Maritime Industries is seeking a <strong>Specialist, Expediting</strong> to join their team. This full-time role is essential for ensuring the timely delivery of materials and services in accordance with company policies and procedures.</p><h3><strong>Role Overview</strong></h3><p>The Specialist, Expediting is responsible for managing and expediting assigned Purchase Orders/Packages. This position focuses on securing the quality and timely delivery of materials and services to the required destination, ensuring compliance with IMI's operational standards.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Examine and confirm supplier acknowledgment of purchase orders, verifying the achievability of promised dates, deliverables, and FAT/Inspection activities.</li><li>Develop and implement expediting follow-up plans tailored to the complexity of each Purchase Order.</li><li>Determine Incoterms and Payment Milestones (LC/CAD/ABG/PBG) to facilitate the initiation of manufacturing at supplier facilities.</li><li>Coordinate with suppliers and the Project Team to ensure timely delivery of Package dossier requirements (GAD, ITP, Production Schedule, Quality package, and Final Dossier) as specified in the Purchase Order.</li><li>Monitor and expedite missing or returned documents/drawings from Suppliers/contractors and Engineering/Operations.</li><li>Establish and lead weekly Expediting, OSD, and E&P meetings with internal stakeholders as required, monitoring the Return on Spends (ROS) against critical packages.</li><li>Closely track manufacturers' production schedules (Gantt Charts) to identify delivery improvement opportunities, critical paths, early detection of delays, and mitigation plans.</li><li>Maintain and update data in relevant systems to ensure accurate tracking of project materials progress.</li><li>Acquire weekly or bi-weekly progress reports on materials/services.</li><li>Monitor, control, and mitigate issues that may impact manufacturing, inspection, and delivery timelines.</li><li>Escalate issues promptly to Supplier senior management and the IMI team, seeking alternative solutions.</li><li>Maintain an action list from project meetings to provide updates and status of materials/services flow.</li><li>Identify disruptions in supplier/contractor submission and delivery schedules through regular progress meetings.</li><li>Communicate regularly with assigned suppliers to ensure the latest delivery information is updated and relayed to the project team.</li><li>Collaborate with suppliers and the project team to create recovery plans if slippage occurs in the delivery schedule.</li><li>Coordinate with the IMI warehouse/project team to ensure Goods Receipt Notes (GRN)/Service Entry Sheets (SES) are completed and posted in the ERP system.</li><li>Facilitate communication between supplier/contractor and IMI finance regarding payment methods and Bank guarantees.</li><li>Work with the logistics team to arrange shipments from suppliers.</li><li>Adopt a proactive approach to problem-solving, addressing issues before they escalate.</li><li>Collaborate with the Buyer, Senior Expeditor / Division Head-Expediting, PPM, and PM, adapting to changes to meet project critical material requirements.</li><li>Manage Purchase Order volume with shorter lead times for fast-paced projects (MRO).</li><li>Update and share the weekly Expediting Schedule with relevant stakeholders.</li></ul><h3><strong>Qualifications and Experience</strong></h3><ul><li>3-9 years of experience in an expediting or related role.</li></ul><h3><strong>Work Type</strong></h3><p>This is a full-time position.</p><h3><strong>Application Process</strong></h3><p>Interested candidates are encouraged to apply.</p>
<h3><strong>About WSP</strong></h3><p>WSP is a global firm that contributes to landmark projects and fosters a culture that values new ideas and diverse perspectives. Employees have access to global scale and opportunities to shape their careers.</p><h3><strong>Role Overview</strong></h3><p>The Project Director leads the delivery of major and complex projects and programs, providing strategic direction to multidisciplinary design teams from inception to completion. This full-time role is based in Riyadh and requires over 10 years of experience. The Project Director acts as the senior client interface and is accountable for design quality, project performance, commercial success, governance, stakeholder management, and overall delivery outcomes. The role involves strong leadership of integrated teams across various disciplines, ensuring coordinated, high-quality design solutions that meet client aspirations and business objectives. The Project Director promotes collaboration, technical excellence, and delivery certainty while supporting client growth and repeat business opportunities.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Lead the successful delivery of major and complex projects and programs within a multidisciplinary design consultancy environment.</li><li>Assume overall accountability for project performance, including scope, program, budget, quality, risk, and client satisfaction.</li><li>Establish project delivery strategies, governance structures, and execution plans.</li><li>Provide strategic leadership to multidisciplinary design teams, ensuring effective integration across all technical disciplines.</li><li>Champion design excellence, technical quality, innovation, and compliance throughout the project lifecycle.</li><li>Drive effective project planning, design management, risk management, and delivery performance.</li><li>Ensure projects are delivered in accordance with contractual obligations, regulatory requirements, quality standards, and corporate governance procedures.</li><li>Build and maintain strong relationships with clients, stakeholders, authorities, and delivery partners.</li><li>Act as the senior client interface and trusted advisor, providing strategic guidance and leadership.</li><li>Lead the management of complex project interfaces, including infrastructure, transport, utilities, and master planning.</li><li>Support business development activities, including proposals, client presentations, and account development.</li><li>Identify opportunities for repeat work, cross-selling, and project growth within existing client accounts.</li><li>Lead, mentor, and develop project managers, design managers, and multidisciplinary project teams.</li><li>Foster a high-performance culture that promotes collaboration, accountability, continuous improvement, and technical excellence.</li><li>Drive employee engagement, talent development, succession planning, and retention within project teams.</li><li>Ensure projects are appropriately resourced with capable teams.</li><li>Promote a positive, inclusive, and safe working environment.</li><li>Champion health, safety, and wellbeing across all projects and teams.</li><li>Maintain accountability for project financial performance, including revenue, profitability, cash flow, forecasting, and resource utilisation.</li><li>Lead project commercial reviews and take proactive action to improve project performance and manage commercial risk.</li><li>Ensure effective implementation of project controls, reporting, governance, and performance monitoring processes.</li><li>Drive lessons learned and continuous improvement initiatives to enhance project delivery and client satisfaction.</li><li>Support the development of commercially aware and financially accountable project teams.</li></ul><h3><strong>Required Experience</strong></h3><ul><li>A minimum of 15 years of relevant experience in leading major and complex projects and programs.</li></ul><h3><strong>Work Type and Location</strong></h3><p>This is a full-time position located in Riyadh, Saudi Arabia.</p><h3><strong>Application Information</strong></h3><p>Salary details for this position will be disclosed during the application process.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">The British Council is seeking a <strong style="font-weight:700;">Senior Manager Student Journey & Alumni Engagement</strong> to join its team in Riyadh, Saudi Arabia. This full-time role serves as a locally embedded engagement and delivery lead within a globally connected alumni ecosystem. The position supports the delivery and growth of the Alumni UK programme in-country through alumni engagement, stakeholder coordination, community development, and programme delivery activities. It contributes to the British Council’s strategic objectives in international education, soft power, international relationship building, and global alumni engagement.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Support the delivery of country-level alumni engagement plans aligned with global Alumni UK priorities.</li>
<li style="margin:0 0 6px;">Build and maintain productive relationships with alumni, alumni ambassadors, universities, employers, professional networks, and wider stakeholders.</li>
<li style="margin:0 0 6px;">Support the development and activation of alumni communities, networks, and thematic engagement groups.</li>
<li style="margin:0 0 6px;">Identify opportunities to strengthen alumni participation, engagement, and advocacy across Alumni UK activities.</li>
<li style="margin:0 0 6px;">Support the identification and development of alumni stories, case studies, and ambassador activities that demonstrate the impact of UK education and international collaboration.</li>
<li style="margin:0 0 6px;">Coordinate local delivery of centrally developed communications, toolkits, and engagement activities across relevant channels and stakeholder networks.</li>
<li style="margin:0 0 6px;">Support audience engagement and retention through targeted communications, storytelling, and event promotion.</li>
<li style="margin:0 0 6px;">Design and coordinate engaging alumni events, networking activities, and skills initiatives.</li>
<li style="margin:0 0 6px;">Support the delivery of flagship and locally led alumni engagement events across digital and in-person formats.</li>
<li style="margin:0 0 6px;">Work with internal and external stakeholders to ensure activities are inclusive, high quality, and aligned with programme objectives.</li>
<li style="margin:0 0 6px;">Contribute to strengthening awareness and visibility of Alumni UK activities in-country.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
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<li style="margin:0 0 6px;">In-depth understanding of education, international education, or alumni engagement environments.</li>
<li style="margin:0 0 6px;">Experience supporting stakeholder engagement, partnerships, or community engagement activities.</li>
<li style="margin:0 0 6px;">Experience coordinating events, communications, or programme delivery activities.</li>
<li style="margin:0 0 6px;">Experience working with digital engagement systems, CRM platforms, or audience databases.</li>
<li style="margin:0 0 6px;">Strong organisational and project coordination skills with the ability to manage multiple priorities.</li>
<li style="margin:0 0 6px;">Experience supporting audience engagement, communications, or community-building initiatives.</li>
<li style="margin:0 0 6px;">Experience working collaboratively across teams and with external stakeholders.</li>
<li style="margin:0 0 6px;">Strong written and verbal communication skills.</li>
<li style="margin:0 0 6px;">Experience supporting monitoring, reporting, or insight collection activities.</li>
<li style="margin:0 0 6px;">Understanding of data protection, consent management, and responsible data handling principles.</li>
<li style="margin:0 0 6px;">Ability to work effectively in international or multicultural environments.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Desirable Skills and Experience</h3>
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<li style="margin:0 0 6px;">Experience supporting alumni engagement, higher education, or international mobility activities.</li>
<li style="margin:0 0 6px;">Experience supporting the delivery of online or hybrid engagement events.</li>
<li style="margin:0 0 6px;">Understanding of audience segmentation and digital engagement approaches.</li>
<li style="margin:0 0 6px;">Ability to identify equality, accessibility, or inclusion considerations within engagement activities and support appropriate responses.</li>
<li style="margin:0 0 6px;">Experience contributing to storytelling, ambassador engagement, or audience participation initiatives.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh, Saudi Arabia. Candidates must possess the pre-existing legal right to work in Saudi Arabia, as mobility, relocation, or visa sponsoring support will not be provided. The British Council supports new ways of working, such as hybrid working, subject to full approval by line management and conditional upon the ability to provide the appropriate level of service. This may be explored during the interview process.</p>
<h2 class="h5">Job description</h2>
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<p>Position Summary</p><p>The Handover Specialist owns the final and most critical moment of the customer journey — vehicle delivery — ensuring every customer receives a structured, premium, and brand-aligned handover experience.</p><p>The role is responsible for delivering a seamless transition from sale to ownership by ensuring vehicle readiness, completing all documentation, and educating customers on vehicle features, safety systems, and connected technologies. By delivering a memorable and professional handover, the Handover Specialist directly influences customer satisfaction (NPS/CSV), brand perception, and long-term customer loyalty.</p><p>This role plays a key part in converting a successful sale into a lasting customer relationship through exceptional delivery standards and post-handover engagement.</p><p>Key Responsibilities</p><p>Handover Experience & Delivery Execution</p><p>• Conduct structured, OEM-aligned vehicle handovers including full feature walkthrough, infotainment setup, and connected services activation</p><p>• Personalize the delivery experience for VIP customers, corporate clients, and loyalty customers to enhance brand perception</p><p>• Ensure vehicle readiness prior to delivery including completed PDI, detailing, fuel/charge level, accessory fitment, and presentation standards</p><p>• Deliver a professional, engaging, and memorable handover experience aligned with dealership and OEM expectations</p><p>Documentation & System Handover</p><p>• Verify all delivery documentation is complete and accurate, including registration, insurance, financing contracts, warranty documents, and service plans</p><p>• Capture all required customer signatures, acknowledgements, and compliance documentation</p><p>• Set up customer profiles within OEM systems including mobile apps, connected vehicle platforms, and digital services</p><p>• Ensure full compliance with dealership processes, KYC requirements, and audit standards</p><p>Customer Education & Product Familiarisation</p><p>• Educate customers on key vehicle features including safety systems, ADAS, infotainment, and connected services</p><p>• Provide guidance on EV or hybrid vehicle usage, including charging procedures, battery management, and range optimization where applicable</p><p>• Explain service schedules, maintenance requirements, roadside assistance, and aftersales contact points</p><p>• Conduct post-handover test drives where required to ensure customer confidence and familiarity with the vehicle</p><p>Customer Experience, NPS & Loyalty</p><p>• Conduct post-delivery follow-up calls within 24–72 hours to confirm customer satisfaction and address any concerns</p><p>• Capture customer feedback and share insights with Sales, Service, and PDI teams for continuous improvement</p><p>• Promote loyalty programs, referral opportunities, and customer reviews to strengthen brand engagement</p><p>• Ensure zero-defect delivery experience and minimize post-handover escalations</p><p>Educational Requirements</p><p>• Diploma or Bachelor’s Degree in Business Administration, Marketing, Hospitality, or a related field</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Educational Requirements</p><p>• Diploma or Bachelor’s Degree in Business Administration, Marketing, Hospitality, or a related field</p><p>Experience Requirements</p><p>• Minimum 1-2 years of customer-facing experience within automotive sales, premium retail, hospitality, or aviation sectors</p><p>• Previous experience in vehicle handover, sales support, or customer experience roles is strongly preferred</p><p>• Experience handling high-value customers and delivering premium service standards is an advantage</p><p>Technical Skills</p><p>• Strong product knowledge across vehicle range, including EV and hybrid technologies</p><p>• Proficiency in OEM mobile applications, infotainment systems, and connected vehicle platforms</p><p>• Familiarity with CRM and Dealer Management Systems (DMS) for documentation and customer data management</p><p>• Strong Microsoft Office skills for reporting and documentation</p><p> </p><p> </p></div>
<h2 class="h5">Job description</h2>
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<span>About the role At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom.<br> The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision.<br> As these assets progress, we are seeking experienced professionals to help deliver them to the highest standards of design quality, guest experience and commercial performance.<br> In this role, you will lead the end-to-end development of hospitality assets, from concept and business case through to delivery.<br> You will shape development strategy, guide critical decisions and ensure assets deliver distinctive guest experiences, strong commercial performance and long-term value for both the asset and across the wider destination.<br> Working across key stakeholders and interfaces, you will drive alignment, manage complexity and ensure assets are commercially robust and in line with Qiddiya’s vision and development objectives.<br> Key Responsibilities Lead the strategic development of hospitality assets from early-stage briefing through to delivery, handover and operational readiness Shape asset strategy, feasibility and business plans to define positioning, guest experience and value creation Drive cross-functional alignment across strategy, asset management, design, delivery and Operators to ensure seamless progression from development through to operations Ensure assets align with Qiddiya’s vision and quality benchmarks, delivering best-in-class design and guest experience Provide strategic oversight of key asset decisions, including positioning, room mix, amenities, guest experience and operational planning to maximise differentiation and portfolio performance Lead key asset validation milestones, including mock-up rooms reviews and critical gateway decisions, balancing Operator, design, commercial and delivery requirements Proactively manage interfaces, risks and opportunities across all development workstreams to protect value and maintain delivery momentum Lead governance and executive reporting processes, clearly articulating asset strategy, development priorities, risks and recommendations in key forums Mentor, guide and develop teams, embedding strong development capability and best-practice approaches across the portfolio Skills & Attributes Required Experience shaping development strategy, feasibility and positioning Strong commercial acumen and understanding of value creation Strong judgement in complex, high-value development environments Ability to manage complexity across stakeholders, workstreams and project stages Ability to influence senior stakeholders and drive key decisions through clear communication and storytelling Comfortable operating in fast-paced environments, managing ambiguity and shifting priorities Proficiency in project management and reporting tools (e.<br>g. Aconex etc.<br>) Preferred Background & Experience Proven track record delivering complex assets (e.<br>g. luxury hospitality, mixed-use) Experience developing hospitality assets with Operator engagement (selection, onboarding or alignment) Experience across full development lifecycle from feasibility through delivery and handover Experience working within multi-stakeholder, large-scale destination or master planned environments GCC experience preferred Qualifications Bachelor’s degree in Real Estate Development, Architecture, Engineering or related discipline Professional Certifications Professional membership or recognised certification preferred (e.<br>g. RICS, RIBA, PMP or equivalent) Years of Experience 15+ years’ experience in real estate or hospitality development</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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1. Why This Role MattersThe Senior Specialist, Data Base & Data Mart enables trusted, scalable, and high-performance data foundations that support analytics, reporting, AI, and business decision-making across Maaden. The role ensures enterprise data assets are structured, governed, and optimized to deliver reliable insights that improve operational and strategic outcomes.<br>The role strengthens Maaden’s Data & AI ecosystem by translating complex business and analytical requirements into robust database and data mart solutions. Through technical leadership and engineering excellence, it improves data accessibility, quality, performance, and governance while ensuring enterprise standards are consistently applied. <br>By providing expertise in data architecture, database optimization, and lifecycle management, the role enables data-driven transformation initiatives and ensures that enterprise data platforms remain secure, resilient, and aligned with long-term business objectives. <br>2. What You Will DeliverDatabase & Data Mart Architecture<ul><li>Deliver scalable and high-performing database and data mart solutions that support enterprise analytics, reporting, and AI initiatives.</li><li>Translate business and analytical requirements into logical and physical data models aligned with enterprise architecture standards.</li><li>Establish reusable design patterns that improve consistency, maintainability, and long-term scalability. </li></ul>Data Integration & Solution Delivery<ul><li>Enable reliable delivery of enterprise data through robust ETL/ELT processes, transformation logic, and data integration practices.</li><li>Ensure solutions are deployed, tested, and transitioned into production effectively and sustainably.</li><li>Improve delivery quality through technical reviews, architecture compliance, and engineering best practices.</li></ul>Performance & Operational Reliability<ul><li>Optimize database and data mart performance through tuning, workload analysis, indexing, and capacity management.</li><li>Strengthen operational resilience through effective monitoring, issue resolution, recovery planning, and preventive improvements.</li><li>Improve platform availability and reliability while supporting growth in business and analytical demand. </li></ul>Data Governance & Security<ul><li>Embed data quality, lineage, metadata, ownership, retention, and governance requirements within enterprise data solutions.</li><li>Ensure data assets remain secure, auditable, and compliant with corporate policies and regulatory requirements.</li><li>Reduce data risk through proactive assessment and remediation of control gaps and quality issues. </li></ul>Stakeholder Engagement & Delivery Excellence<ul><li>Partner with engineering, analytics, governance, architecture, cybersecurity, and business teams to deliver prioritized data capabilities.</li><li>Provide technical guidance that improves delivery decisions, solution quality, and stakeholder confidence.</li><li>Communicate technical recommendations, trade-offs, and constraints in a clear and business-focused manner. </li></ul>Continuous Improvement & Capability Building<ul><li>Drive adoption of modern database, cloud, automation, and observability practices that enhance value and efficiency.</li><li>Strengthen engineering capability through standards, reusable assets, mentoring, and knowledge sharing.</li><li>Improve delivery consistency and operational maturity through continuous enhancement initiatives. </li></ul>3. What Success Looks Like<ul><li>Enterprise databases and data marts consistently deliver reliable, accurate, and timely data for analytics and business reporting.</li><li>Data performance, availability, and scalability improve through proactive optimization and engineering best practices.</li><li>Data governance requirements including lineage, metadata, ownership, and quality controls are embedded across solutions.</li><li>Production incidents and performance issues are resolved effectively with reduced recurrence.</li><li>Stakeholders have confidence in the quality, accessibility, and reliability of enterprise data assets.</li><li>Modern data engineering practices improve delivery efficiency, maintainability, and long-term platform sustainability. </li></ul>4. Minimum Qualifications<ul><li>Bachelor’s degree in Computer Science, Data Engineering, Information Systems, or a related discipline.</li><li>Master’s degree in Data Engineering, Data Architecture, Analytics, or a related field is advantageous. </li></ul>5. Experience<ul><li>7–10 years of progressive experience in database development, data engineering, data warehousing, business intelligence, or related disciplines.</li><li>Experience designing enterprise-scale data marts, dimensional models, and database solutions.</li><li>Experience optimizing high-volume databases and resolving complex production and performance issues.</li><li>Experience leading technical delivery across cross-functional stakeholders and technology teams.</li></ul>6. Skills That MatterFunctional Expertise<ul><li>Database Architecture & Administration</li><li>Dimensional Data Modeling</li><li>Data Mart & Data Warehouse Design</li><li>ETL/ELT Development</li><li>SQL Performance Optimization</li><li>Data Quality & Governance</li></ul>Business & Delivery<ul><li>Cloud Data Platforms</li><li>Data Integration & Orchestration</li><li>Performance & Capacity Management</li><li>Security, Privacy & Audit Controls</li><li>Release & Environment Management</li><li>Technical Assurance & Solution Delivery</li></ul>People & Collaboration<ul><li>Stakeholder Management</li><li>Cross-Functional Collaboration</li><li>Technical Leadership</li><li>Problem Solving & Root Cause Analysis</li><li>Communication & Knowledge Sharing</li><li>Mentoring & Coaching</li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<strong>Manager - Senior Manager – AI & Data<br><br></strong><strong>About Deloitte: </strong>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.<br><br><strong>Our Purpose<br><br></strong>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.<br><br><strong>Our shared values guide the way we behave to make a positive, enduring impact:<br><br></strong><ul><li>Lead the way</li><li>Serve with integrity</li><li>Take care of each other</li><li>Foster inclusion</li><li>Collaborate for measurable impact</li><li> Role Summary<br><br></li></ul>The Senior Manager – AI & Data will lead the design and delivery of complex AI and GenAI solutions for clients across public and private sectors. The role is techno‑functional, requiring strong hands‑on capability in solution architecture, AI product design, and end‑to‑end delivery of AI initiatives—from problem framing through production deployment and value realization.<br><br>This role is accountable for <strong>solution quality, technical design decisions, and delivery outcomes</strong>, and it is not just limited to advisory and oversight.<br><br><ul><li> Key Responsibilities<br><br></li></ul><strong>AI / GenAI Solutioning & Architecture<br><br></strong><ul><li>Lead end‑to‑end solution design for AI and GenAI applications, including: </li><li> LLM‑based applications (e.g., copilots, document intelligence, chatbots)</li><li> Predictive and prescriptive analytics</li><li> Recommendation and personalization engines</li><li>Translate business problems into deployable AI solution architecture, covering: </li><li> Data ingestion and preparation</li><li> Model selection and evaluation</li><li> Application integration and APIs</li><li> Security, scalability, and performance considerations<br><br></li></ul><strong>AI Product & Use Case Development<br><br></strong><ul><li> Define and own AI product roadmaps for client engagements:</li><li> Use case prioritization</li><li> MVP definition and iteration</li><li> Success metrics and adoption measures</li><li> Guide teams on build vs. buy vs. partner decisions for models, platforms, and accelerators</li><li> Ensure AI solutions are designed for real‑world production use, not PoCs<br><br></li></ul><strong>End‑to‑End AI Delivery (with support of your delivery team):<br><br></strong><ul><li>Lead full AI project lifecycle: </li><ul><li>Discovery and feasibility</li><li>Data readiness assessment</li><li>Model development and validation</li><li>Deployment, monitoring, and iteration</li></ul><li>Establish practical delivery patterns for: </li><ul><li>Model lifecycle management</li><li>Testing and quality assurance</li><li>Operational monitoring and retraining</li></ul><li>Work closely with client technology teams to enable handover and long‑term operability. Guide teams for change management</li><li>Flag risks and dependencies on project delivery to raise concerns early during implementation<br></li></ul><strong>Client & Team Leadership<br><br></strong><ul><li>Engage directly with client stakeholders to explain trade‑offs, risks, and design decisions in business terms</li><li>Act as the senior technical authority on AI engagements</li><li>Review and sign off on solution designs and delivery outputs</li><li>Mentor technical teams (data scientists, ML engineers, architects) (Desirable but not mandatory)<br><br></li></ul><strong>Cloud & Platform Implementation<br><br></strong><ul><li>Architect and solution problem statements on cloud platforms, primarily: </li><ul><li>Azure (Azure AI Services, Azure OpenAI, Azure ML)</li><li>AWS (Sagemaker, Bedrock) – where client context required</li><li>GCP (Vertex AI) – where relevant</li><li>This would require to think from an AI product development and deployment perspective rather than POCs for a/b tests</li></ul><li>Ensure alignment with enterprise architecture and security standards</li><li>Apply Data Sovereignty constraints applicable in middle east while reviewing and proposing final solution architecture</li><li> Required Experience & Skills<br></li></ul><strong>Technical & Functional Expertise<br><br></strong><ul><li>9 –14+ years of experience in data, analytics, or AI roles with direct delivery accountability</li><li>Strong understanding of: </li><ul><li>Machine learning fundamentals and applied AI</li><li>Generative AI and LLM architectures</li><li>Data engineering concepts supporting AI workloads</li></ul><li>Proven experience delivering production‑grade AI solutions, not just prototypes and POCs<br></li></ul><strong>AI & GenAI Capabilities<br><br></strong><ul><li>Exposure to: </li><ul><li>LLM orchestration frameworks</li><li>Prompt engineering and retrieval‑augmented generation (RAG)</li><li>Model evaluation, bias, and performance considerations</li></ul><li>Practical understanding of AI governance, model risk, and responsible AI considerations<br></li></ul><strong>Consulting & Leadership<br><br></strong><ul><li>Experience working in client‑facing environments</li><li>Ability to balance technical depth with commercial and delivery constraints</li><li>Strong communication skills for technical and non‑technical audiences<br><br></li></ul><strong>Cloud & Engineering (desirable)<br><br></strong><ul><li>Experience and exposure to at least one Hyperscaler</li><li>Ability to design scalable, secure AI architectures</li></ul>
Job Summary The Technical Delivery Sr. Specialist – Contact Center Solutions is responsible for leading the end-to-end technical delivery of awarded Contact Center projects, ensuring successful implementation in accordance with customer requirements, technical specifications, and project timelines. This role serves as the primary technical owner throughout project execution, coordinating with internal teams, technology vendors, and customers to deliver high-quality Contact Center solutions while ensuring proper configuration, integration, testing, documentation, and successful handover. Key Responsibilities Lead the technical delivery of Contact Center projects from project kickoff through customer acceptance and handover. Review project scope, solution design, and technical requirements to ensure successful implementation. Develop and manage implementation plans, technical milestones, and resource requirements. Coordinate with Project Managers, Sales, Presales, vendors, and customers throughout the project lifecycle. Lead the installation, configuration, integration, and deployment of Contact Center platforms and related technologies. Ensure all technical documentation, system configurations, licenses, certifications, and project deliverables are completed and maintained. Oversee system integration, testing, User Acceptance Testing (UAT), and go-live activities. Identify and resolve technical risks, issues, and dependencies to maintain project timelines. Conduct technical quality reviews to ensure solutions meet customer expectations and company standards. Provide technical guidance and leadership to implementation engineers and delivery teams. Support customer meetings by providing technical updates and addressing implementation challenges. Complete final project documentation and facilitate a smooth handover to support or managed services teams. Contribute to the continuous improvement of delivery processes, implementation standards, and technical best practices. Qualifications Bachelor's degree in Information Technology, Computer Engineering, Telecommunications, Computer Science, or a related field.3+ years of experience delivering enterprise Contact Center solutions. Hands-on experience implementing one or more Contact Center platforms such as Cisco Webex Contact Center, Genesys, Amazon Connect, Avaya, or similar. Experience with solution integration, SIP, VoIP, IVR, CRM integration, APIs, and reporting platforms is preferred. Relevant vendor certifications (Cisco, Genesys, sprinklr, Microsoft, AWS, or equivalent) are an advantage.
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<span>Qiddiya is Saudi Arabia’s flagship destination for entertainment, sports, and culture — a cornerstone of Vision 2030 located just outside Riyadh.<br> Spanning over 360 km², it will feature world-class attractions including a Formula 1-grade racetrack, theme parks, major sports venues, and performance spaces.<br> More than a destination, Qiddiya is a catalyst for economic diversification, job creation, and a new way of life.<br> With construction progressing rapidly, we’re looking for driven professionals ready to help shape one of the world’s most ambitious developments.<br> Every role here has real impact — from planning and design to delivery and operations.<br> If you're motivated by large-scale challenges and lasting legacy, there’s a place for you at Qiddiya.<br> Role Purpose The Senior Manager – Tenancy Design Management is responsible for leading district-wide tenancy design coordination, tenant integration activities, retail experience alignment, and lease-to-trade design support across assigned retail districts and developments within QIC’s retail portfolio.<br> The role operates across new developments, redevelopments, operational retail assets, and long-term asset evolution initiatives, supporting tenant integration, retail operability, customer experience alignment, design quality, operational readiness, and opening integration activities across the tenancy lifecycle.<br> Acting as the district operational lead within the tenancy design function, the role oversees district-wide tenant coordination, landlord and tenant design interface management, tenant design integration, experiential alignment, programme coordination, authority coordination support, and opening readiness activities across assigned districts.<br> The position is engaged from detailed design and delivery stage-gates through tenant onboarding, concept design, detailed design coordination, authority integration, fit-out integration, operational readiness, lease-to-trade activities, and ongoing operational asset support.<br> Operating across complex multi-stakeholder environments, the role supports cross functional coordination between Development, Delivery, Leasing, Retail Design, Operations, Host BU’s, Operational Readiness, Asset Management, Legal, Finance, Relations, IT, Main Contractors, consultants, operators, tenant teams, authorities, and peer TD&D functions to ensure tenancy design activities remain operationally aligned, programme-driven, customer-focused, and integrated with district aspirations and retail objectives.<br> Key Responsibilities 1.<br> District Tenancy Design Leadership & Design Coordination • Lead district-wide tenancy design coordination activities across assigned retail districts and tenant programmes.<br> • Manage tenant integration activities between tenant design proposals, landlord design requirements, district aspirations, leasing objectives, operational considerations, and customer experience expectations.<br> • Implement tenancy design standards, tenant-facing design guidance, retail integration methodologies, fit-out guidance principles, and lease-to-trade design practices across assigned districts and developments.<br> • Coordinate landlord and tenant design interface activities relating to tenant onboarding, design integration, authority coordination support, experiential alignment, operational considerations, and opening readiness requirements.<br> • Oversee district-wide tenancy design coordination activities relating to tenant onboarding, concept design reviews, detailed design coordination, authority interface support, fit-out integration, and operational transition activities.<br> • Identify, manage, and escalate operational, programme, design coordination, authority interface, experiential alignment, and tenant integration risks impacting retail operability, customer experience outcomes, district identity, or opening readiness activities across assigned districts.<br> 2. Development Integration, Delivery Coordination & Tenant Integration • Support tenancy design integration activities from detailed design and delivery stage-gates through operational readiness and ongoing operational asset support activities.<br> • Coordinate with Development, Delivery, Leasing, Operations, and Host Business Units to ensure tenancy design requirements are incorporated into programme planning, operational coordination, tenant integration activities, and district experience objectives.<br> • Support tenant integration planning, experiential alignment requirements, authority coordination activities, fit-out integration requirements, and opening readiness programmes during development and delivery stages.<br> • Support tenant design integration activities across tenant onboarding, concept design, detailed design coordination, authority submissions, fit-out integration, operational readiness, and opening activities.<br> • Monitor district-wide tenant coordination activities, design progress, operational readiness requirements, and opening readiness milestones across assigned districts.<br> • Support resolution and escalation of tenant integration, design coordination, experiential alignment, authority coordination, and delivery sequencing issues impacting retail readiness or opening programmes.<br> 3. Cross-functional Coordination & Stakeholder Management • Support cross-functional coordination relating to tenancy design activities across Development, Retail Design, Delivery, Leasing, Host BU’s, Operational Readiness, Asset Management, Legal, Finance, Government Relations, IT, consultants, operators, tenant teams, and authorities.<br> • Coordinate with internal and external stakeholders to support tenant integration, customer experience alignment, design coordination, authority interface activities, and opening programmes.<br> • Support alignment between tenancy design activities, district aspirations, operational requirements, landlord obligations, retail positioning objectives, customer experience expectations, and tenant opening programmes.<br> • Maintain coordination across operational readiness activities, tenant integration requirements, design coordination activities, authority interface activities, and opening readiness processes across assigned districts.<br> • Support district-wide coordination across peer TD&D functions to ensure alignment between tenancy design activities, technical integration, operational readiness requirements, lease-to-trade activities, and opening readiness programmes across assigned districts.<br> • Support implementation of tenancy design standards, retail integration methodologies, tenant-facing guidance principles, and customer experience expectations across assigned retail districts and developments.<br> 4. Operational Performance, Reporting & Design Excellence • Support operational performance, tenant coordination, and tenancy design consistency across assigned districts.<br> • Monitor and report on tenancy design progress, operational readiness activities, authority coordination activities, programme milestones, tenant integration status, and opening readiness activities.<br> • Support implementation of operational KPIs, reporting frameworks, service standards, and delivery tracking processes across tenancy design activities.<br> • Support operational problem-solving and coordination relating to tenant integration, authority coordination, experiential alignment, fit-out integration, and opening readiness activities across assigned districts.<br> • Promote best practices supporting high-quality tenant integration, customer experience outcomes, retail operability, district identity, and commercially aligned retail environments across assigned districts.<br> 5. Innovation, Retail Integration & Operational Support • Support implementation and continuous improvement of tenancy design methodologies, tenant-facing guidance approaches, experiential alignment principles, and district retail integration requirements across assigned districts.<br> • Remain informed on emerging retail, customer experience, lifestyle, placemaking, and experiential design trends relevant to evolving retail environments and customer expectations.<br> • Support district tenancy design review discussions, tenant-facing coordination activities, and retail environment integration activities across assigned developments.<br> • Coordinate with technical, operational, and delivery stakeholders to support retail operability, tenant integration, customer experience objectives, and operational transition activities.<br> • Support implementation of digital workflows, reporting tools, operational coordination systems, and delivery tracking methodologies relating to tenancy design activities.<br> • Contribute toward operational consistency, tenant coordination, experiential alignment, and tenancy design integration across the retail portfolio.<br> FUNCTIONAL / TECHNICAL COMPETENCIES • District-wide tenancy design coordination and tenant integration • Tenant onboarding, concept design, and detailed design coordination • Retail operational readiness and lease-to-trade support • Customer experience and retail environment integration • Design quality and experiential alignment • Operational coordination and programme management • Landlord and tenant design interface management • Authority coordination and operational alignment • Stakeholder coordination and communication • Operational reporting and programme monitoring • Retail design integration and fit-out coordination awareness • Leadership, collaboration, and operational problem-solving capability • Cross-functional coordination within complex delivery environments Minimum 10+ years of progressive experience across tenancy design management, retail design coordination, tenant integration, mixed-use developments, or large-scale retail environments.<br> Experience operating within complex multi-stakeholder development and operational environments.<br> Demonstrated experience supporting tenant integration, retail design coordination, operational readiness, and lease-to-trade activities across retail or mixed-use projects.<br> Experience supporting development integration, tenant onboarding, concept design, detailed design coordination, and operational delivery activities from detailed design onward.<br> Strong understanding of landlord and tenant design integration, retail positioning, customer experience principles, and experiential retail environments.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<p>Role Purpose The Program Manager Airports lead the delivery of a major stream or set of related projects within the airport programs, accountable for coordinated delivery of scope, schedule, cost, quality and benefits across multiple projects. Operating under the Program Director, the role drives cross-project planning, dependency management and delivery, ensuring workstreams combine into a coherent, on-track programs in a 24/7 operational environment. Key Responsibilities Programme-Stream Delivery Plan and deliver a portfolio of related projects, managing cross-project dependencies and integration. Own the stream schedule, budget and resource plan; track progress and manage the critical path. Coordinate technical, operational and vendor teams to achieve delivery objectives. Risk, Change & Governance Own stream-level RAID and change control; escalate to the Program Director and PMO as required. Assure quality, safety, security and compliance; support readiness, transition and go-live. Operate within program governance and standards. Commercial & Stakeholder Manage stream budget, forecasting and supplier performance. Build strong relationships with client, operational and vendor stakeholders. Lead and develop project managers and teams within the stream. Skills & Experience Essential Program/multi-project delivery: Proven experience managing multiple related projects or a delivery stream to time, cost and quality. Methodology: Strong command of program/project methods (PMI/PMP, PRINCE2, MSP, agile/hybrid). Planning & control: Skilled in cross-project planning, dependency, budget and risk management. Leadership: Ability to lead project managers and multi-disciplinary, multi-vendor teams. Stakeholder management: Excellent communication and stakeholder-management skills. Desirable Experience in aviation, airports or comparable 24/7 critical-infrastructure environments. Familiarity with airport programs (terminal openings, ORAT/transition). Exposure to MSI delivery models. Programs/project certifications (PMP, PRINCE2, MSP) and/or SAFe. Qualifications Degree in Business, Engineering, Information Systems or related discipline (or equivalent experience). Program/project certification strongly preferred (PMP, PRINCE2, MSP or equivalent). Key Competencies Delivery accountability - cross-project orchestration - planning - stakeholder influence - risk management - leadership - resilience - customer focus. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Skills & Experience</strong> Essential Program/multi-project delivery: Proven experience managing multiple related projects or a delivery stream to time, cost and quality. Methodology: Strong command of program/project methods (PMI/PMP, PRINCE2, MSP, agile/hybrid). Planning & control: Skilled in cross-project planning, dependency, budget and risk management. Leadership: Ability to lead project managers and multi-disciplinary, multi-vendor teams. Stakeholder management: Excellent communication and stakeholder-management skills. Desirable Experience in aviation, airports or comparable 24/7 critical-infrastructure environments. Familiarity with airport programs (terminal openings, ORAT/transition). Exposure to MSI delivery models. Programs/project certifications (PMP, PRINCE2, MSP) and/or SAFe.</p><p><strong>Qualifications</strong> Degree in Business, Engineering, Information Systems or related discipline (or equivalent experience). Program/project certification strongly preferred (PMP, PRINCE2, MSP or equivalent).</p><p><strong>Key Competencies</strong> Delivery accountability - cross-project orchestration - planning - stakeholder influence - risk management - leadership - resilience - customer focus.</p>
<p><b>Description</b></p><p>At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.</p><p><br></p><p><b>Key job responsibilities</b></p><p>As a Delivery Station Customer Service Agent, you will be responsible for:</p><p>• Communicating with customers directly on the telephone.</p><p>• Empathizing, earning the trust and instilling confidence with the customer their issue can be resolved.</p><p>• Deep diving with the customer to remove barriers for delivery and providing accurate information with the expectations of delivery.</p><p>• Providing exceptional attention to detail on every case and issue.</p><p>• Proactively finding solutions to problems with limited guidance.</p><p>• Establishing and cementing strong collaborative working relationships with multiple workgroups within station. Through face-to-face communication and virtual correspondence.</p><p>• Communicating effectively with senior leadership to highlight barriers and form solutions.</p><p>• Working confidently at pace with multiple online platforms and tech systems.</p><p>• Working in a fast-paced environment, within a restricted time frame.</p><p>• Working a Full-Time flexible (40+ hours per week) schedule</p><p>• Work in an environment where the noise level varies and can be loud (hearing protection will be provided)</p><p><br></p><p><br></p><p><br></p><p>A<b> day in the life</b></p><p>You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched out on road for delivery, the DSL team will action parcels which have failed delivery. Receiving correspondence from Customer Service or our Delivery Service Partners (DSPs), you will reach out to the customer to update them on their failed or potential to fail delivery, deep dive to resolve the issue and work with the customer and DSPs to find a solution to ensure the parcel is delivered same day or on the next attempt.</p><p>Within the logistics station, the DSL team are the only team who can connect to the customer directly. You are an integral part of the station and key to the resolution of delivery issues and connecting parcels with our customers.</p><p><br></p><p><br></p><p><br></p><p><b>About the team</b></p><p>Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.</p><p>Within the DSL team, you will work as part of a nationwide team linked across different delivery sites throughout Egypt. We are dedicated to the very highest of standards in providing a first class delivery service and ensuring continued trust in all Amazon customers.</p><p><br></p><p><b>Basic Qualifications</b></p><p>- Speak, write, and read fluently in English, and have the ability to take direction in English</p><p>- Speak, write, and read fluently in Arabic</p><p>- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company</p><p>- Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity</p><p>- Experience with Microsoft Office including Outlook, Word, and Excel</p><p>- Advanced and adaptable interpersonal communication skills.</p><p>- Familiarity and IT proficiency with multiple web browsers, data base searching and instant messenger tools.</p><p>- Effective communication skills and the ability to build enduring professional relationships.</p><p><br></p><p>Preferred Qualifications</p><p>- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions</p><p>- Experience in an operational environment, such as logistics, retail, hospitality, or customer service</p><p><br></p><p>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Speak, write, and read fluently in English, and have the ability to take direction in English</li><li>Speak, write, and read fluently in Arabic</li><li>Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to</li><li>Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions</li><li>Experience in an operational environment, such as logistics, retail, hospitality, or customer service</li></ul>
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Logistic Coordinator - Saudi National to join our team! The Logistics Construction Coordinator will be responsible for coordinating and supporting construction logistics, site access, material deliveries, vehicle movements, laydown areas, temporary facilities, and logistics interfaces across the project. The role will ensure that construction activities are supported by safe, efficient, and well-controlled logistics arrangements, particularly within a complex airport and infrastructure environment where construction activities may interface with operational areas, restricted zones, existing infrastructure, and multiple contractors.</p><p>What You'll Be Doing:</p><ul><li>Coordinate day-to-day construction logistics activities across the project.</li><li>Support the implementation and continuous update of the Construction Logistics Plan.</li><li>Coordinate material deliveries, site access, unloading, storage, and distribution activities.</li><li>Develop and manage delivery schedules in coordination with contractors, suppliers, and construction teams.</li><li>Manage delivery booking and vehicle access arrangements.</li><li>Coordinate access requirements for construction vehicles, equipment, and personnel.</li><li>Ensure deliveries are planned according to approved working hours, access restrictions, and site constraints.</li><li>Coordinate logistics requirements for large, oversized, heavy, and specialist equipment deliveries.</li><li>Manage and monitor laydown areas, temporary storage yards, staging areas, and material handling zones.</li><li>Coordinate with Construction teams to confirm work-front readiness prior to material deliveries.</li><li>Coordinate with Procurement, Warehousing, and Construction teams regarding material availability and delivery priorities.</li><li>Maintain delivery schedules, logistics trackers, vehicle movement records, and material movement logs.</li><li>Monitor site congestion and identify potential logistics constraints before they impact construction activities.</li><li>Coordinate internal construction traffic movements and approved vehicle routes.</li><li>Support implementation of Site Traffic Management Plans and vehicle routing arrangements.</li><li>Coordinate with Traffic and HSE teams to ensure safe segregation of pedestrians, vehicles, and construction equipment.</li><li>Monitor and coordinate construction access roads, haul routes, temporary roads, gates, and logistics corridors.</li><li>Coordinate temporary route closures, diversions, and changes to logistics arrangements.</li><li>Coordinate logistics activities around airside, landside, restricted, and security-controlled airport areas, where applicable.</li><li>Coordinate with Airport Operations and Security regarding access permits, vehicle passes, driver requirements, and operational restrictions.</li><li>Ensure construction logistics activities comply with applicable airport security, safety, and operational requirements.</li><li>Coordinate with HSE teams to ensure safe delivery, unloading, storage, handling, and movement of materials and equipment.</li><li>Verify that logistics activities are conducted in accordance with approved Risk Assessments, Method Statements, and logistics procedures.</li><li>Support coordination of lifting and unloading activities with lifting teams, contractors, and construction personnel.</li><li>Coordinate access requirements for cranes, heavy transporters, mobile equipment, and specialist vehicles.</li><li>Support logistics planning for major construction milestones and high-volume delivery periods.</li><li>Identify logistics conflicts between different contractors, work packages, and construction areas.</li><li>Coordinate shared access routes, laydown areas, and logistics resources between contractors.</li><li>Monitor contractor compliance with approved logistics requirements.</li><li>Conduct regular site walks to identify access constraints, congestion, housekeeping issues, unsafe logistics practices, and material storage problems.</li><li>Coordinate removal of construction waste, surplus materials, and debris from work areas.</li><li>Support implementation of construction waste removal and recycling logistics.</li><li>Ensure emergency access routes remain clear and operational at all times.</li><li>Support emergency response arrangements related to site access and logistics.</li><li>Maintain accurate logistics layouts, access plans, schedules, registers, and records.</li><li>Support the preparation and updating of Site Logistics Plans, Logistics Layouts, Delivery Plans, and Traffic Routes.</li><li>Coordinate with BIM / Digital Engineering teams where logistics planning is incorporated into project models.</li><li>Coordinate with Planning and Project Controls teams to ensure logistics activities are aligned with construction schedules and look-ahead plans.</li><li>Provide logistics inputs for 2-week / 3-week / monthly look-ahead planning.</li><li>Identify logistics-related risks that may affect project milestones and construction productivity.</li><li>Support the development of mitigation plans for logistics constraints and access limitations.</li><li>Attend construction coordination, logistics, and interface meetings.</li><li>Prepare daily, weekly, and monthly logistics reports and status updates.</li><li>Maintain action trackers and follow up on outstanding logistics requirements.</li><li>Monitor logistics performance, identify recurring issues, and recommend process improvements.</li><li>Support coordination during project mobilization, major construction phases, testing, commissioning, and demobilization.</li><li>Coordinate logistics requirements for commissioning, equipment installation, system completion, and handover activities.</li><li>Support final site clearance, removal of temporary facilities, and logistics closeout activities.</li><li>Ensure all logistics records and documentation are properly maintained for project closeout.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or diploma in Civil Engineering, Construction Management, Logistics, Supply Chain Management, or a related discipline. 5+ years of relevant experience in construction logistics, site logistics coordination, construction operations, or infrastructure project delivery. Proven experience on major airport, infrastructure, transportation, or large-scale construction projects. Experience coordinating multiple contractors, suppliers, transporters, and construction work fronts. Strong understanding of construction site access, material delivery, storage, traffic movement, and logistics planning. Airport / airside logistics experience is highly preferred. NEBOSH / IOSH or relevant HSE training is an advantage. Construction logistics / site management certification is preferred. Traffic Management / Temporary Traffic Control training is an advantage. PMP / CAPM or project management training is beneficial. Airport / Airside Safety and Security training is highly desirable. Lifting and logistics-related training is an advantage.</p><ul><li>Construction Logistics Planning</li><li>Site Logistics Management</li><li>Material Delivery Coordination</li><li>Vehicle & Equipment Movement</li><li>Site Access Management</li><li>Construction Traffic Management</li><li>Logistics Scheduling</li><li>Laydown & Storage Area Management</li><li>Material Handling & Storage</li><li>Heavy / Oversized Delivery Coordination</li><li>Crane & Heavy Equipment Logistics</li><li>Haul Route Planning</li><li>Temporary Roads & Access</li><li>Airport / Airside Logistics</li><li>Security & Access Control Coordination</li><li>Contractor Coordination</li><li>Supplier & Transporter Coordination</li><li>Logistics Risk Management</li><li>Waste Removal & Site Clearance</li><li>Construction Work-Front Coordination</li><li>Logistics Layout Development</li><li>Delivery Planning</li><li>Logistics Reporting</li><li>MS Excel / MS Office</li><li>AutoCAD Awareness</li><li>BIM / 4D Logistics Awareness</li></ul><p>Strong coordination and organizational skills. Excellent communication and stakeholder management abilities. Proactive approach to identifying logistics constraints and risks. Strong problem-solving and decision-making capabilities. Ability to coordinate multiple contractors and delivery activities simultaneously. Strong understanding of construction site safety and operational requirements. Ability to work effectively in a fast-paced construction environment. Strong follow-up and time-management skills. Excellent attention to detail. Ability to work under demanding project schedules. Strong teamwork and collaboration skills. Professional approach when dealing with contractors, suppliers, transporters, and airport stakeholders. Strong commitment to safety, efficiency, and uninterrupted project delivery.</p>
<div dir="rtl"><h3 >Role Overview</h3>
<p >Qiddiya | القدية is seeking a <strong >Senior Manager - Delivery</strong> for a full-time position in Riyadh, Saudi Arabia. This role holds full developer-side accountability for the end-to-end delivery of large-scale hospitality developments. The portfolio includes ultra-luxury, luxury, and mid-scale hotel assets, delivered through multiple construction contracts. The primary goal is to ensure projects are completed on time and within budget, while achieving the highest standards of quality, brand compliance, and operational readiness. The Senior Manager will also be responsible for continuously reviewing and improving project management methodologies and processes in line with best practices.</p> <h3 >Core Project Responsibilities</h3>
<ul >
<li >Lead the day-to-day delivery of assigned hospitality projects, ensuring alignment with overall project objectives, development requirements, and approved execution strategies.</li>
<li >Engage and manage relationships with key stakeholders, including governmental entities, contractors, and operators.</li>
<li >Coordinate across design, engineering, construction, procurement, and operator teams to support smooth execution and timely resolution of project issues.</li>
<li >Identify risks, issues, and delays early and implement corrective actions to maintain project outcomes.</li>
<li >Support the development and implementation of delivery plans, schedules, and budgets in coordination with senior delivery leadership and stakeholders.</li>
<li >Conduct regular site visits to monitor progress, quality, and compliance with design intent and safety standards.</li>
</ul> <h3 >Project Lifecycle and Operational Readiness</h3>
<ul >
<li >Ensure successful project close-out, commissioning, and handover to operations teams.</li>
<li >Assist in managing contractor claims and contractual issues in coordination with senior management and commercial functions.</li>
<li >Coordinate project close-out activities, including testing, commissioning, snagging, and readiness for handover to operations.</li>
<li >Support integration of pre-opening activities with operators to ensure readiness for launch, including coordination of soft opening preparations and operational requirements.</li>
<li >Prepare regular project progress reports and updates for internal stakeholders and senior delivery management.</li>
<li >Provide guidance to direct reports.</li>
</ul> <h3 >Candidate Requirements</h3>
<p >The ideal candidate will bring 5-10 years of professional experience in project delivery, preferably within large-scale hospitality or real estate developments. This role requires a commitment to promoting a high-performance, collaborative delivery culture that aligns with Qiddiya's values, safety commitments, and long-term vision.</p> <h3 >Work Environment</h3>
<p >This full-time position is based in Riyadh, Saudi Arabia, offering an opportunity to contribute to a significant development project within the region.</p> <h3 >Application Process</h3>
<p >Interested candidates are invited to apply for this role to contribute to Qiddiya's transformative projects.</p></div>